About us Services we offer The Hertfordshire Neurological Service offers adults with long-term neurological conditions inpatient, outpatient and community health services across Hertfordshire. All services are provided by teams of highly skilled healthcare professionals who work alongside their neurological alliance partners to link the patient experience and to develop person centred care. Our services include: We treat conditions such as: • • • • • • • • • • acquired brain Injury (head injury) acquired spinal Injury adults with neurological conditions from birth Guillain-Barré Motor Neurone Disease Multiple Sclerosis (MS) other rare neurological conditions Parkinson’s Stroke. • • • • • • • • • Our multi-professional team includes: • • • • • • • • • • • administration staff co-ordinator for rare and rapidly progressing neurological conditions clinical lead nurse clinical neuropsychologists clinical nurse specialists for MS & PD dietitian occupational therapists physiotherapists rehabilitation assistants speech and language therapists visiting doctors. expert assessment specialist inpatient, outpatient and community based neurological management and rehabilitation self management programmes including introduction to Personal Health Plans support to acute hospitals to facilitate early and appropriate discharge. one-stop-shop clinics for timely assessment and brief interventions (therapists and specialist nurses) disease modifying drug reviews for people with MS medication management for people with Parkinson’s FES (functional electrical stimulation) assessment and appropriate provision. assessment for specialist equipment joint working with leisure, sports facilities, social services (Herts Health & Community Services), palliative and other specialist services. Outpatient and community services Include: • • • • access to therapy at our neurological units across the county domiciliary appointments for those who are housebound Nurse-led clinics for people with Parkinson’s and MS across the county one-stop-shop multi-professional clinics • with nurses and therapists across the county specific modules within self-management programmes that are condition specific. Inpatient services There are two inpatient units (Danesbury Neurological Centre, Welwyn; and Holywell Neurological Unit, St Albans) which offer intensive rehabilitation to patients at a critical point in their neurological condition. Therapeutic group programmes include: • • • • • • • fatigue management memory group mindfulness (meditation) group problem solving group self-management modules stress management & relaxation Upper Limb Group. How to access the service Who can be referred to the Neurological Services? Adult patients with neurological conditions needing specialist nursing, therapy and neuro-psychology input. Patients must be over 16 for outpatient, or 18 for inpatient services. There is no upper age limit for referral. All patients must have a Hertfordshire GP. Who can refer to the service? Patients can be referred by any professional, or through self-referral (see self-referral section for details). Referrals into the service Referrals to the service should be made through the single point of access (SPOA). The referral forms can be found on our website www.hertschs.nhs.uk Self-referrals Patients are welcome to contact the service if you have any questions, or would like to know what we offer as a service. The SPOA for patients with a North & East Hertfordshire GP is Danesbury Neurological Unit Welwyn Tel: 01438 841841 Fax: 01438 718674 Comments, compliments and complaints We are interested in your views about the service you received. If you have any comments, compliments or complaints please contact PALS Patient Advice & Liaison (PALS) Team Open: Monday-Friday, 10am-2pm (excluding bank holidays) Tel: 0800 011 6113 Hertfordshire Community Hertfordshire Neurological Service Your nearest unit is: Hertfordshire Community NHS Trust The SPOA for patients with a West Hertfordshire GP is: Jacketts Field Neurological Unit Abbots Langley Tel: 01923 299106 Fax: 01923 299107 For further information please visit www.hertschs.nhs.uk for address and contact directories. If you would like a copy of this document in LARGE PRINT, Braille or audio tape, or would like this information explained in your own language, please contact 01707 388038 Authors: The Herts Neurological Service Date: October 2011 Review: October 2013 Hertfordshire Community Caring for you...closer to home www.hertschs.nhs.uk