How to activate your Tunstall Caresse GSM alarm - self-installation guide Ports & connections Small status warning LED SIM card slot Large status warning LED Speaker Cancel/ Reset button Function button Alarm button (Red) External alarm GSM antenna connector Antenna AUX - accessory AC - power adapter 1 How to self-install your Tunstall Caresse GSM alarm Please note: This alarm has been pre-programmed to connnect to the Tunstall emergency response centre. DO NOT REPROGRAM THIS ALARM. Simply follow the setup instructions as below to install your alarm. Step 1. If your alarm has not been provided with a SIM please arrange and insert a SIM card. (NB. If your alarm has been provided with a SIM please go direct to Step 2.) In order to use the GSM mobile network a SIM card must be fitted into the Tunstall Caresse GSM. • The SIM fits into the slot on the left hand side of the unit. Insert the SIM card with the gold contact side of the SIM facing down by pushing it into the home unit until it clicks, then release. If required, a SIM PIN number can be entered using the keypad on the underside of the home unit. • To remove the SIM card, push the SIM gently into the unit until it clicks and then release. The SIM card will eject and can then be taken out of the home unit. Please note: When operating over a GSM network, the home unit will not work unless there is satisfactory GSM availability. See p.11 of the user guide for further information on status LED signal strength. IMPORTANT: The Tunstall Caresse GSM is a safety product that needs to work in an emergency therefore ‘prepaid’ SIM cards should not be used as they may run out of ‘talk time’ credit or unused credit may expire. Tunstall recommends that a contract SIM should always be used. 2 Step 2. Connect the external GSM antenna Connect the external GSM antenna into the alarm unit socket labelled . Place the antenna upright in a suitable place to give optimum signal strength, using either the magnetic base of the antenna or the Velcro pads supplied. Note: The signal strength can be checked by pressing P*802P on the programming keypad (which will announce the signal strength) or by viewing the alarm unit’s status LED. Step 3. Connect the mains adaptor Plug the mains adaptor into the alarm unit socket labelled AC and plug into a powerpoint in your home (mains power). Note – ensure the mains power is switched on. Step 4. Place a test call Tunstall Australasia t/a Tunstall Healthcare, 1/56 Lavarack Ave, Eagle Farm, QLD 4009 ABN 44 059 121 863 ACN 059 121 863 t: 1800 603 377 f: 07 3637 2255 e: [email protected] w: www.tunstallhealthcare.com.au 3 MK-UG-AU-006-010 Press the alarm button (red) on your alarm to place a test call to the Tunstall response centre. Advise the response operator that you are installing your new Tunstall Caresse GSM alarm. The response operator will confirm your details and guide you through a check point test of various points around your property. This ensures the radio range provides sufficient coverage for the user to raise an alarm call via the radio trigger pendant.