PLANNING FOR A HIGH TECHNOLOGY PARANA Regional Case Study: Austin, Texas, or How to Create a Knowledge Economy Miller, Jonathan. Trade Section, European Commission Delegation, Washington, DC 1999 Available online at: http://www.austineconomy.com/RePOrtSIrePOrtS.html ANGELOU ECONOMIC ADVISORS INC. REGIONAL CASE STUDY: AUSTIN, TEXAS OR “HOW TO CREATE A KNOWLEDGE ECONOMY” Jonathan Miller Trade Section European Commission Delegation - Washington, DC For case studies on other U.S. cities, visit www.eurunion.org/partner/regional.htm “For years this green oasis of lakes and hills has served as a geographic and cultural counterpoint to the flatlands, oil money, and cowboy ways of cities like Dallas and Houston. Austin has always been the sort of town where the ‘60s never really died, where creativity was encouraged and free spirit nurtured.’1 Fortune Magazine INTRODUCTION Once known as a sleepy college town of 200,000 residents in 1960 whose principal employers were the University of Texas and the state government, the Austin region has transformed itself into one of the most vibrant high technology regions in the U.S. with a population of almost 1 million. Austin is now a vibrant “cluster”-based economy of semiconductor, semiconductor manufacturing equipment, computer manufacturing, and software development, attracting numerous transplants from the likes of Samsung, Motorola, IBM, 3M, and Applied Materials and anchored by the home-grown company of Dell Computer and other software start-ups. How did this transformation occur? It required vision, a plan, a combination of business, academic and government leadership and partnership to enact such a plan, an underlying affordable high quality of life, an educated workforce, access to first class research, and a friendly business environment. Perhaps most important is the “can-do” spirit that seems to permeate everywhere in Austin. The Austin economic development success is the result of a conscious policy effort to create a new base to the economy that was aggressively pursued involving several actors working in concert to achieve a common goal. While state and local government has had a role to play, the real driving force behind this vision seemed to spring from the private sector through the Greater Austin Chamber of Commerce and a true visionary named Dr. George Kozmetsky. 1 THE GREATER AUSTIN MSA The capital of Texas, Austin is located in the Central Texas Hill County, approximately 230 miles from Mexico and less than 200 miles from 3 of the 10 largest U.S. cities (192 miles from Dallas to its north, 79 miles from San Antonio to its south, and 162 miles from Houston to its southeast.) The Greater Austin —San Marcos MSA (metropolitan statistical area comprising Travis, Williamson, Hays, Bastrop, and Caldwell counties) has more than doubled in the past two decades, growing from a population of about 538,000 in 1978 to 1.1 million people in 1998 (with the City of Austin’s population at 570,000). Over the past five years (1993 to 1998), almost 130,000 people have been added to employment totals in the area, representing a growth rate of 4.7% per annum over this period. In 1998, the economy grew at a rate of 4.6% and created 26,200 jobs (the highest growth rate in 1998 of any major Texas metro area). This compares with a job creation total of 175,000 for the decade with an average of 5.5% growth annually. The unemployment rate for Austin — San Marcos MSA in May 1999 was only 2.2% (compared to 4.6% for the state of Texas and 4% for the U.S.). Per capita GDP had grown from about $9,000 in 1980 to about $18,000 in 1996. In 1999 the employment mix consisted of the following breakdown: services (30%), total government (22%), retail trade (22%), manufacturing (13%), construction (6%), finance, insurance, and real estate (5%), and transportation and public utilities (3%). Services comprise Austin’s largest employment sector, with 172,800 workers and 6.6% annual growth in 1998. This category includes both technology and non-technology services, from engineering firms and software companies to restaurants and personal services. However, nearly half of Austin’s service employment is in technology-related industries: software development, semiconductor R&D, computer systems integration, software consulting, data processing, internet related services, and technical customer support centers. Government employment, historically the dominant force in the Austin economy, has leveled off in recent years. While local government employment has increased somewhat, federal and state government employment has declined. The largest employer in the Austin MSA is the University of Texas at Austin (UT) with more than 20,000 employees. UT also contributes to the Austin economy through spending an estimated $260 million in R&D expenditures annually. This sector serves as a stabilizer to the rest of the Austin economy, especially the high tech sectors. While a smaller percentage of the Austin economy, manufacturing employment has grown an average of 6% since 1990, creating 30,000 jobs, with 70% of manufacturing employment coming from technology companies. Four of Austin’s 2 largest manufacturers, Dell, Motorola, AMD, and Applied Materials are responsible for more than 20,000 of those new jobs. WHAT ROLE TECHNOLOGY? In a state that was ranked #1 as the fastest growing high tech center in the U.S. by the American Electronics Association, nowhere is that growth faster than in the Austin region. At present, 1,800 technology companies employ 115,000 people in the Austin MSA, accounting for roughly 20% of the employment base. An additional 200 low-tech and professional service firms are major suppliers to tech companies in the area, for a total high tech employment of more than 125,000 people. High technology employment is further broken down as follows: semiconductors and suppliers (22%), computers and peripherals manufacturing (31%), software development (21%), computer services (11%), biotech/medical (5%). While the traditional strength of the semiconductor industry has weakened somewhat due to the Asian crisis (and thereby forecasts of growth in this cluster have diminished somewhat), the software and computer manufacturers have strong growth potential in the next two years. Semiconductors and Electronics Perhaps the most important high tech sector in Austin, 75 semiconductor-related] manufacturers employ more than 21,000 workers with another 4,000 jobs provided by 120 service firms that supply the semiconductor industry. In a state that produces more semiconductors than even California, the semiconductor capital of Texas is located in Austin. While only half the size of Silicon Valley, Austin created more jobs in this cluster between 1990 and 1996. In addition, the Austin region added more jobs in the semiconductor and electronics cluster than any other region in the world except for Portland, Oregon during this period. This employment concentration is 7 times more concentrated than the national average, and despite occasional recessionary times, industry employment grew nearly 10% annually from 1990 to 1996. Most of this growth has come in the last decade through relocations of large manufacturers and R&D facilities such as Motorola (9,000 employees), Advanced Micro Design (4,000 employees), Samsung, Sematech, Applied Materials (the largest semiconductor equipment supplier in the U.S.), Tokyo Electron, and Cypress Semiconductor. Major activities include wafer fabrication, assembly of semiconductors and microprocessors, production of disk drive controllers, graphic accelerators and integrated circuits. Most of this growth is due to new facility expansions during the last several Years. Although this sector has slowed somewhat due to the Asian crisis (with Applied Materials announcing job cuts of 600 and Motorola announcing a cut of 1,000 in 1998) four new semiconductor fabrication facilities were constructed 3 during the past four years. While some economists worry that the downturn in this sector could hurt the Austin economy, most others recognize that the Austin high tech economy can absorb the shock, especially in the software and computers sectors. In fact, while Austin shed 2,500 jobs in this cluster in 1998, it did not close any facilities. On the bright side, Intel has recently announced it will build a new chip design center. Computers/Peripherals and Electronics/Components The Austin region has become a true leader in the computers and peripheral cluster, with employment growth in this cluster creating more jobs than any other region in the U.S. between 1990 and 1996. This cluster is comprised of approximately 195 companies employing more than 36,500 people manufacturing personal computers, printers, monitors, and storage devices. The biggest players are IBM (7,000 employees) and the homegrown Dell Computer (17,500 employees), the only Fortune 500 company headquartered in the Austin region. Computer and electronics manufacturers created 6,000 new jobs in 1998 and 20,000 since 1993. One of the important aspects of this cluster is its synergy with the semiconductor cluster. Critical computer components, such as chips and circuit boards that go into computers, are often produced by local firms, In addition, highly skilled workers, such as engineers and technicians, are shared across clusters and between industry segments. Other downstream linkages include instrument manufacturing, tool and die machinery, telecommunications equipment, and plastics fabrication. With a strong base of suppliers and mutually reinforcing industries, this cluster can expect to grow in the future. Software Development While not as established as the semiconductor and computer clusters in the Austin economy, the software cluster has experienced phenomenal growth. While not nearly as big as Silicon Valley and Seattle, the software sector in Austin has grown much faster than either of them at an annual average rate of 22% between 1990 and 1996. In 1998, 650 software companies employed more than 24,500 people in the Austin area. Leading companies include CSC Continuum, Tivoli Systems, Pervasive Software and Trilogy Development. The sector is focused in the following areas: Internet, gaming and entertainment, multimedia, networking, chip design and operating systems. In contrast to the semiconductor industry where all of the manufacturers are transplants, much of the Austin software industry is homegrown, fueled by improving access to venture capital (and receiving the majority of venture capital available). Software development products are highvalue local exports, with high wages and low stress on infrastructure. Software is arguably one of the most 4 skill-intensive industries, with nearly all the added value coming from intelligence, creativity and the entrepreneurial spirit of people. History For most of its early history, state government (Austin is the state capital) and the University of Texas at Austin (the flagship institution for the UT system) dominated the Austin regional economy. The first seeds of change were planted in 1957 when the Austin Chamber of Commerce hired consultants from UT’s Bureau of Economic Geology to make recommendations on how to diversify the economy. The report recommended that Austin develop light manufacturing with a focus on the electronics industry. The first success from this plan came in the early 1960s when IBM opened a plant to manufacture Selectric typewriters. IBM was followed by Texas Instruments (1966), Motorola (1974), and Advanced Micro Design (1979). One of the most influential individuals in the development of Austin’s high tech regional economy has been Dr. George Kozmetsky. One of the co-founders of Teledyne in Silicon Valley, Kozmetsky came to Austin in 1966 to become Dean of UT-Austin’s College of Business Administration. Kozmetsky would go on to help create numerous high tech entrepreneurial institutions (and companies for that matter) in the Austin area after his “retirement.” In the 1 980s he helped to create the concept of the “Technopolis Wheel” which involves the interaction of seven major segments necessary to create a technopolis, or high technology-based city. The segments include the university, large technology companies, small technology companies, state government, local government, federal government, and support groups. According to Kozmetsky, the modern technopolis links technology development with the public and private sectors to spur economic development and promote technology diversification. The four factors especially important to the development of a technopolis are the achievement of scientific preeminence, the development and maintenance of new technologies for emerging industries, attraction of major technology companies and the creation of homegrown technology companies. The watershed event in Austin’s high tech development occurred in 1983 when the city won the nationwide competition for Microelectronics and Computer Technology Corporation (MCC). As the first private-sector, high technology consortium created to promote U.S. technological leadership in electronics, MCC chose Austin over 57 cities in 27 states. An all-out collaborative effort between Governor Mark White’s office, the University of Texas’ College of Engineering, and the business community led by the Austin Chamber of Commerce put together a package of incentives totaling $20 million. This included a university financed facility and laboratory leased to MCC at minimal cost, the creation of 32 $1-million endowed chairs in engineering and natural sciences, MCC employee offerings including fellowships and teaching positions, subsidized home loans, and job-hunting assistance for the spouses of MCC employees. In the view of 5 many, landing MCC served as the “trigger point” for Austin’s development as a future high tech center. Also during this time, in 1984 3M Co. relocated the first of three divisions from Minnesota following a successful recruitment by the same cast of players in the MCC competition. The new facility contained in addition to marketing and administrative offices, research and development laboratories to be staffed by hundreds of scientists and technicians. The successful recruitment of MCC became the focal point for local leaders developing the next phase of Austin’s economic development. In 1984-85, the Austin Chamber of Commerce commissioned a new long-range economic plan (to replace the last plan dating back to 1957). SRI International crafted the plan for Austin’s development over the next 10-20 years entitled “Creating an Opportunity Economy.” The study stated, “that Austin, of all American cities, is in a unique position to be the next center of excellence in several of the key technologies of the future. Austin is already strong in microelectronics, computer hardware and software, and telecommunications hardware... .Austin is also in an excellent position to take advantage of another driving force in the transformation of the United States from an industrial to an information society—the revolution in values and lifestyles... .[l]f Austin follows the strategies suggested...the wealth created by both present centers of excellence and by new technologies will spread throughout the economy creating jobs and entrepreneurial opportunities in all sectors, for all Austinites—an opportunity economy in a uniquely livable city.” SRI defined Austin’s future in terms of a five-sector economy, with three sectors science- and technology-related (the other two being government and support services): research and development (“Discovery businesses that create new knowledge”); technology manufacturing (“companies that translate new knowledge into products or processes”); and technology-based information (software, electronic databases and publishing, telecommunications, as the nation evolved toward an ‘information society). Some of the following recommendations were highlighted by SRI: • • • Strengthening and establishing new partnerships between business, government, and educational institutions, especially the University of Texas; Creating a climate for science and technology innovation and entrepreneurial activity by nurturing new start-ups, creating business incubators, encouraging spin-offs, and increasing venture capital availability; Developing programs to attract, recruit, and grow technology information firms; and 6 • Realigning educational institutions to provide industry-based training and adult retraining. The Austin region’s leaders took the recommendations to heart and created a plan to implement them. The result was a considerable success. The next big recruitment sealing Austin’s reputation as a high tech R&D and manufacturing center came in 1988 with the announcement that the semiconductor research and development consortium Sematech would locate in Austin. Created as public-private partnership between the Federal government and the domestic semiconductor industry to stave off competition from Japan, Sematech is credited by many to be responsible for the revival of the U.S. semiconductor industry. The MCC experience had made the job of recruiting Sematech that much easier and involved virtually the same cast of players, with the addition of U.S. Representative 3d. Pickle, who represented Austin in Congress (and was chief sponsor of the federal research and development tax credit). Pickle used his influence, along with the aid of the rest of the Texas congressional delegation, to ensure that Sematech received the government funding it would need to exist. The University of Texas provided the site by acquiring an existing 275,000 square foot manufacturing facility and creating a new 92-acre university research park around it. Despite a setback in the state legislature with a bond-funding bill necessary to build the facility, UT saved the day by providing funds from its Permanent University Fund. In addition, Travis County created a County Research and Development Authority, which issued $38 million in industrial revenue bonds enabling the purchase of the UT Montopolis Research Park, the home of Sematech. For its first nine years, Sematech received $848 million from the Federal Government that was matched on a 1:1 ratio by the private sector. However, henceforth, Sematech will be privately funded (and open to foreign partners). The importance to Austin’s developing high technology economy of Sematech cannot be overstated. Several Sematech partners (AMD, Motorola, IBM) have chip operations in Austin and feed off of the research done at Sematech. Of further note, the semiconductor equipment maker Applied Materials set up shop in Austin in 1990 after Sematech’s arrival. As US News and World Report put it, “MCC and Sematech give Austin the ‘critical mass’ of high-tech manufacturers, suppliers, and workers that allows businesses to sustain themselves—and expand. With a large number of companies and research groups, scientists and technicians can change jobs if they are stymied in one organization.” What Role Entrepreneurs In The Austin Economy? Although the primary ingredient to Austin’s high tech economy was the arrival of several big name transplants, technology entrepreneurship has a long history 7 and has played a key role. In 1955, Dr. Frank McBee a UT engineering professor, founded Tracor, Inc., a small defense-related R&D and manufacturing company. At its peak in the late 1970s and early 1980s, Tracor had more than 2000 employees and was Austin’s only Fortune 500 Corporation. (Tracor has since been acquired by GEC-Marconi, which was itself recently acquired by British Aerospace.) More than 25 Austin high tech companies were later spun off from Tracor into separate companies. One of these was the Continuum Corp., a developer of software for the insurance industry. Continuum was recently acquired by Computer Sciences Corp. forming one of the largest software companies in the U.S. and now known as CSC Continuum. Austin’s most famous entrepreneur is 33-year old Michael Dell; founder of Dell Computer Corp. Dell is the second largest manufacturer of computers in the world and the world’s leading direct computer systems company. Started in Dell’s dorm room at the University of Texas-Austin in 1984, Dell Computer is now the largest private sector employer in the Austin region. Dell is the fastest growing computer manufacturing company in the world, creating 1,500 new jobs in 1995, 1,800 new jobs in 1996, more than 2,000 jobs in 1997, and 4,000 in 1998. At one point during 1998, Dell was hiring more than 200 people per week Dell accounts for 15% of the new jobs created in the regional economy. In addition, Dell also enjoys the status of being one of the fastest growing stocks during the last two years. The result is the creation of the more than 1,000 Dellionaires; those Dell employees who hold stock options making them worth more than a $1 million. Sales growth during this decade has averaged more than 50% each year. Dell’s strong growth will continue to benefit the region, leading to growth in the electronics supplier base. The company is building a new 570 acre office and manufacturing campus in northeastern Austin with 300,000 square feet of manufacturing space already completed. In 1998, the Austin region had 200 new technology startups, of which 70% were software companies. Key Factors That Led To Austin’s Development “Can do” spirit, cooperation and synergy between private sector (led by the Chamber), the University, and the government (local, county, and state to varying degrees). Austin has benefited from the ability of these three key groups to work, for the most part, together in support of a common plan and goal based on “Creating an Opportunity Economy” to make Austin into one of the premier centers of the world for high tech employment. The Greater Austin Chamber of Commerce has taken the lead (among the other players) and has had a notable track record in aggressively recruiting high tech giants to relocate new plants in Austin (3M, AMD, Motorola, Applied Materials to 8 name a few). Even now, after Austin has achieved a certain level of development with the focus starting to turn toward homegrown startups, the City just landed another major addition with the announcement that CSC Continuum will build a new complex downtown. The University of Texas has had the resources (financial and talent) to offer significant incentives to prospective arrivals. And government was there to provide financial incentives and attractive business environment when necessary as well as providing the necessary salesmanship by the governor and the mayor. They even enlisted the help of the local press such as the Austin American Statesman, which wrote positive articles about Austin’s success story. The national press picked up the story as well (Fortune, Business Week, the Economist, Time, US News and World Report and Newsweek) which helped with recruitment efforts. The result is an incredibly well networked city where people can often easily find help and get answers to problems. • A top-notch research university, R&D facilities. With an endowment second in size to Harvard’s, the University of Texas at Austin has become of the premier research universities in the U.S. UT ranks #2 in National Merit Scholars (behind only Harvard) and #3 in terms of doctoral degrees conferred. Yet the university receives low state financial support and has low tuition, resulting in only 70% of the financial resources of comparable universities. UT actively worked to transform its College of Engineering (ECE) into a top-flight program in the 1960s, benefiting from federal research dollars from the Dept. of Defense’s Joint Services Electronics Program. Membership in this program facilitated faculty recruitment and bolstered research funding. In 1983, UT laid out a strategic plan designed to focus its research attention on the emerging areas of computer engineering and microelectronics. Early on, UT attempted to build a “steeple of excellence”, providing the intellectual capital necessary to develop entrepreneurship. The result is more than 40 1$ million-endowed chairs in engineering and science. Now, UT plays a much more active role than simply cranking out a knowledgeable workforce of engineers through its sponsorship of several public-private efforts. In 1995, the College of Engineering started an executive software engineering master’s degree for professionals. A related effort is the Software Quality Institute, also part of the ECE, which provides management training for professional certifications. UT’s Dept. of Computer Sciences is also a highly ranked program, with highly regarded faculty. And finally, UT’s Graduate School of Business 9 Administration (GSB) has been very active in promoting entrepreneurship through the efforts of Dr. Kozmetsky, the former dean. The program is rated in the Top 10 for entrepreneurship schools by Success magazine, ahead of such notables as Harvard, Stanford, MIT, and UCBerkeley. The GSB offers four courses in the MBA program focusing on entrepreneurship, an executive MBA program for mid-career executives, and a new nighttime MBA program catering to full-time workers. In addition, the GSB-sponsored “Moot Corp.” business plan competition was labeled the “Super Bowl of Business Plan Competitions” by Business Week. In the past, technology transfer efforts within UT-Austin were haphazard. In 1995, UT-Austin earned only $1.2 million from patent licensing revenues, versus $5 million for MIT and $39 million for Stanford. However, in 1998 the school opened an Office of Technology Licensing and Intellectual Property designed to coordinate and promote UT commercialization efforts from its faculty and research scientists and raise licensing revenues for the university. Prior to 1980, R&D expenditures in Austin were less than $200 million. Now, $1.4 billion in R&D is spent annually by the private and public sector in Austin. Research awards granted at UT in 1996-97 totaled $241 million. Since 1990, technology patents awarded to area inventors have doubled (from 352 to 831 in 1996). The following research and development centers provide the biggest impact on the economy: • • • • Sematech — public/private sector consortium which develops new semiconductor technology and manufacturing processes; Microelectronics and Computer Technology Corp. (MCC) —21 member consortium supports programs in software technology, packaging/interconnect computer aided design, high temperature superconductivity, and advanced technologies; Pickle Research Center (at UT-Austin) — houses 15 separate units involved in research in engineering, science, and social sciences. The 1995 budget was $72 million; Microelectronics Research Center (at UT-Austin) $40 million research unit within the College of Engineering conducts semiconductor research and education; 10 • • 3M-Austin Center — the electrical products, electronic products, and electrical specialties R&D divisions are based here, developing electronic control products, interconnect devices and cable and wire products; Southwestern Bell Technology Resources Inc. —R&D conducted in broadband networks, intelligent networks, information technology, and personal, wireless and portable communications. Austin’s research and development sector serves as the wellspring of innovations, many of which offer commercial opportunities for entrepreneurs and established companies alike. • Educated workforce/training The Austin area workforce is blessed by its high level of education, which is a result of solid primary and secondary education, strong community colleges (Austin Community College) and a well-respected university (UT-Austin). An additional 100,000 students are educated by smaller universities and colleges in the region which in turn has helped fuel the impressive growth. The Austin region boasts 82.3% of its population holding high school diplomas, 34.4% with Bachelor’s Degrees, and 11.1% holding Graduate Degrees. In fact, the Austin region ranks #3 behind Raleigh/Durham and Seattle in percentage of population holding Bachelor’s Degrees. The Austin region is home to seven area colleges and universities with more than 100,000 students enrolled. At the top is UT-Austin, with 48,000 students, 2,000 faculty/staff, and 7,000 graduates per year (3rd largest public university in the U.S.) UT’s primary role for the Austin regional economy is to educate highly knowledgeable students who then form the backbone of the workforce. The task of job training rests primarily with Austin Community College (ACC), with a student population of 27,000. The ACC Center for Career and Business Development is extensively involved in the development of course work and training specifically designed for Austin industries (and not just high tech). ACC offers programs in conjunction with more than 200 local high-tech companies. More than 11,000 employees of local high-tech firms take classes designed to meet specific job training needs. For example, the Semiconductor Manufacturing Technology program has more than 400 students enrolled. In addition, several technical training schools in the Austin region offer courses in electronics, computers, semiconductor manufacturing and other specialized areas. 11 These cooperative efforts also extend to secondary education. ACC, in partnership with Advanced Micro Devices (AMD) and the Capitol Area Training Foundation (CATF), has developed a technology curriculum for local high school students. The courses focus on electronics and provide hands-on experience for students through internships with AMD. In an effort to address the growing needs of the school system, Austin voters approved a school bond package of $369 million in 1996 in order to build new schools. The Capitol Area Training Foundation, an industry-led non-profit organization, supports the development of a K-16 school-to-work system. Founded in 1994 by Chamber of Commerce and the City of Austin, CATF’s mission is to develop a skilled workforce for the Austin area and prepare youth and adults for lifelong learning and career success. Career specialists have been placed in four Austin area school districts in order to help with the institutionalization of a school4o-work system in such areas as electronics, construction, public sector, health care, hospitality/tourism and food service, criminal justice, legal, finance, and metalworking. Over 3000 students are currently enrolled in the program. CATF also works with ACC to assist students in the transition into post-secondary education and works closely with employers to develop and implement industry certified workforce initiatives. • Public/private entrepreneur development initiatives like ATI, IC2, Capital Network and others The Austin region has flourished in large part because of the ability of the three key actors (business, government, and university) to pool the efforts and create many innovative partnerships. One major focus of these partnership efforts has been to develop entrepreneurship. One of the key forces behind these initiatives has been Dr. Kozmetsky. At the top of this list is the IC2 Institute (Innovation Creativity and Capital)~ which Dr. Kozmetsky created in 1979. Based at UT-Austin, IC ‘s research and academic development activity focus on the issues of wealth creation and global prosperity through science and technology commercialization. IC2 has worked with public and private sectors in the U.S. and abroad to foster technology-based, regional economic development and job creation. Among its many programs, it was the first to establish a Master of Science Degree in Science and Technology Commercialization, a graduate degree from UT-Austin geared toward working professionals. Successful progeny of Kozmetsky/IC 2are the Austin Technology Incubator (ATI), The Capital Network and the Austin Software Council. 12 Created in 1989, the Austin Technology Incubator was funded by UT-Austin, local industry (Greater Austin Chamber of Commerce), Travis Country, Dr. Kozmetsky, and the City of Austin. Whereas IC2 was a think tank, Kozmetsky created ATI as a “do-tank.” ATI’s job is to serve as a real world laboratory for entrepreneurs by providing low-rent space and office equipment, as well as professional assistance and access to venture capital, consulting services and other companies for those startups which offer the most potential for growth. Entrepreneurs learn how to develop and market innovative products in such fields as software, telecommunications, new materials, computer integrated manufacturing, and biotechnology. Principal criteria for admittance of new companies into the incubator include: whether it is a technology-based product or service; the level of entrepreneurial capabilities of the developers of the technology; ability to create jobs in Austin; ability to grow and graduate from ATI in 2-3 years; a well-written business plan; and the ability to work as part of a team. Winners of the Moot Corp. competition are given free housing at ATI for two years and 6-8 companies are accepted each year. ATI’s 45 graduate and 20 resident companies have created more than 1,500 jobs, generated $183 million in revenues for FY97, raised $170 million in capital, and include five publicly-traded companies. Also housed in the same building is the newly created Austin Multimedia Incubator, created to foster growth in multimedia products, processes and services. Another KozmetskyllC2 creation is the Austin Software Council (ASC). A non-profit corporation created in 1992, ASC is a coalition of more than 600 individuals and organizations “dedicated to developing the Austin community into a world leader in the software industry” and especially dealing with the needs of small software firms. Its mission is to expand and enhance the professional and technical infrastructure in Austin, promote products and services based on locally developed technologies, and establish an active network of professionals. ASC provides networking opportunities, formal peer-group sessions, monthly programs, and resource databases. One of its programs, ASC University, is designed to meet the specialized educational and training needs of its members. And finally, in order to address the needs of pairing aspiring entrepreneurs with venture capital, Kozmetsky spearheaded the creation of The Capital Network (TCN), which is now the nation’s largest non-profit venture capital network. TCN offers investor-to-entrepreneur introduction services (through confidential matching), educational programs, venture capital conferences, seminars 13 literature, software, and an extensive “know-how network” of experts and advisors. TCN has facilitated agreements totaling more than $150 million between participating investors and ventures and has been featured in several publications such as Forbes, Inc. Magazine, The WSJ, and Business Week. • Access to venture capital High tech growth in the Austin region has been fueled in part by an adequate supply of venture capital. By the end of 1998, Austin’s premiere venture capital firm, Austin Ventures, had $775 million under management and just closed out its sixth fund (with committed capital of $320 million from institutional investors, private and public pension funds, endowments and insurance companies). This makes it the largest VC firm in Texas and one of the largest in the U.S. The funds are typically invested in either information technology (software, semiconductors, and communications) or services (communications, information, health care services) startups, with 72% invested in Texas and 43% invested in Austin. AV also provides business services to its clients. The state of Texas is #3 in available venture capital after California and Massachusetts. In 1997, Texas received $693 million in capital (nearly double the previous year) with Austin funneling $170 million into 38 local companies the same year. In 1998, a record $200 million in venture capital was invested in local firms. However Austin is still substantially behind Silicon Valley and Boulder Colorado in the attraction of venture capital. In addition, venture-banking infrastructure is developing in Austin, populated by such Silicon Valley notables as Imperial Bank and Silicon Valley Bank who lend and invest to high-tech startups. Imperial offers specialized financial services to rapidly growing companies such as flexible and creative loan structuring and quick response on credit requests. Whereas a pure venture capital firm might lose money on 3 out of 10 deals, a venture bank like Imperial cannot afford to lose money and therefore is more prudent in choosing companies. Most of the capital Imperial provides comes in the form of senior debt instruments and preferred stock. The number of initial public offerings (lPOs) in Austin has increased substantially during the past decade, with more than 70% of Austin’s 44 publicly held companies having gone public this decade. However, this total pales in comparison to Silicon Valley, which sees 100 lPOs in a year. Much of this lack of activity in 1998 can be blamed on the Asian crisis and the overall lack of IPO activity nationwide. 14 • A business-friendly tax/regulatory environment/incentives Making much of Austin’s high-tech development possible is an underlying businessfriendly tax and regulatory environment, and a number of incentives offered at the state and local level. The state of Texas has no income tax, business tax, or property tax. It does, however, levy a corporate franchise tax and sales and use tax of 6.25%. But the state grants sales and use tax exemptions for machinery and equipment utilized in the manufacturing process. Most observers believe that since the Texas State Legislature only meets for three months every two years, it does not have much time to pass restrictive and onerous laws. The high tech industry is working to enact an R&D tax credit at state level. The regulatory burden is considered to be relatively low. The general attitude of the state is to let local government lead the economic development efforts. However, Governor George W. Bush has been active on the science and technology front. In 1996, he created the Texas Science and Technology Council whose job is to identify barriers to growth in the science and technology industries and recommend measures to reduce such barriers. The council is composed of 26 of the state’s leading CEOs, university and government officials and made its recommendations in April 1998. The council recommended the following: implement the Texas Advanced Placement Incentive Program (expand the AP program to all Texas schools and offer more incentives to teachers and students to use AP); implement the Texas High-Technology Curriculum for Community Colleges (which emphasize basic math, science, and interpersonal skills, + industry-tailored courses for technology industries); increase funding for the Advanced Research Program and Advanced Technology Program (increase funding from current $30 million per year to $45 million per year); adopt a franchise tax credit for research and development activities; establish the Texas Institute of Science and Technology (privately funded by encouraged by the state); and develop a statewide information and marketing campaign. The state of Texas also offers a number of incentive programs designed to make capital more available for business expansion and relocation. Perhaps the most useful of these is the Smart Jobs Fund, which provides grants to employers to train their employees. Funded at $108 million over two years, the Smart Jobs Fund grants up to $1.5 million per year to a single employer. Grants are targeted towards those businesses that are either small, minority-owned, located in Enterprise Zones, or located in 15 adversely affected defense-dependant communities and will reimburse costs for various types of training including classroom based, computer based, and on-the-job training. Other incentive programs operated by the state include the Capital Access Fund (provide financing for businesses facing barriers in accessing capital), Texas Capital Fund (designed to promote growth in rural non-entitlement areas), Texas Enterprise Zone Program (promote job creation and capital investment in economically distressed areas), Texas Leverage Fund (offers financing to communities that have passed the economic development sales tax), Capital Certified Development Corporation (offers long-term financing at low, fixed interest rates through SBA’s 504 Loan Program), and Industrial Revenue Bonds (allows issuance of tax-exempt bonds to finance land and depreciable property for manufacturing facilities). On the local level, the most onerous tax is the property tax, which is also levied on equipment. Therefore capital-intensive industries such as semiconductor manufacturers are hit hard by property taxes while intellectual property intensive industries such as software are not. However, Texas law allows local governments to offer to prospective employers abatements from property taxes on improvements and equipment over a period of up to ten years. Tax abatements were granted to 11 companies, including Applied Materials and Motorola from 1998-1991, but now neither the city nor county has a tax abatement policy in place. Tax abatement was one of the main reasons Samsung chose Austin over Portland, Oregon. Austin can also offer favorable utility rate agreements through its city-owned electric, water, and wastewater departments. Another incentive includes agreements not to annex and therefore not to tax for a specified time. However, the rate at which the City of Austin approves site plan and subdivision reviews completed on time has declined in the last few years, raising questions about the commitment to manage growth. While a number of code and administrative amendments aimed at streamlining the review process have been adopted, positive results have not yet been fully realized. • An affordable high quality of life Perhaps one of Austin’s greatest assets is its universally acclaimed affordable quality of life. This is important because it defines a community’s ability to attract and hold key personnel. Austin has always been known for its affordable cost of living. In fact, many companies moving to Austin from other high cost areas (especially California) have commented favorably on the relatively low real estate/housing prices in Austin. This held true throughout much of 16 the 1980s. However, by 1996, the cost of living in Austin had increased dramatically as a result of the phenomenal growth and demand, which has helped to marginalize one of Austin’s greatest advantages. (According to a study done by the U.S. Dept. of Housing and Urban Development, regions with high tech economies are likely to have an adverse impact on low-income workers. If high tech industries drive up the cost of living, those working in less wellcompensated industries will suffer.) Cultural amenities are often considered by entrepreneurs, companies, and corporate executives when making location decisions. Austin offers its citizens lakes, hills, trails, an arts community, theatres, book stores and a vibrant live music scene (known as the “Live Music Capital of the U.S.”) and a mostly favorable climate (although very hot summers). However, compared to other regions of similar size, Austin trails in the category of recreational amenities offered. Austin also boasts a very high quality of environment. The Environmental Protection Agency certified that Austin, in 1995, had zero “bad” air quality days. In addition, Austin has never had a Superfund hazardous waste cleanup site (Superfund sites are so designated if they pose a serious threat to the environment and community). Challenges For The Future Although Austin has now truly become a “technopolis” and knowledge economy known for its high technology and high economic growth rates, many civic leaders worry about the potential to rest on their accomplishments. Consequently, in order to refocus the region’s efforts and build on the strategy outlined in 1985, the Greater Austin Chamber of Commerce commissioned a new economic development strategy report. Entitled “Next Century Economy: Sustaining the Austin Region’s Economic Advantage in the 21st Century”, the new strategy builds on the previous one while putting a new emphasis on developing emerging industries and social and environmental factors. The high tech Austin economy has reached a critical mass of core industry clusters in the area of semiconductors/electronics, computers/peripherals, and software. Community leaders are now focusing on developing the following six emerging industry clusters of the future: multimedia, logistics/distribution, telecommunications, music/film, transaction services, and biotechnology. Taken together, these core and emerging industry clusters will be the driving forces of the Austin regional economy, drawing wealth into the 17 area that flows throughout the rest of the economy. Yet the likelihood of the Austin regional economy to continue expanding will be determined, in part, by its ability to successfully address several challenges: a growing lack of skilled workers, infrastructure woes, and growing social inequities. Lack Of Skilled Workers Although one of Austin’s assets is the high number of highly skilled workers in the region, many companies have cited their growing needs and the dwindling availability of such workers as a primary challenge to continued growth, especially in the areas of skilled programmers/software engineers and senior managers. Successful strategies to combat this problem might include increasing the supply of locally trained workers as well as recruiting highly skilled workers from other regions (and countries). Again, much of the local load will be borne by Austin Community College and other smaller colleges to meet the specialized needs of companies for skill training and certain degree programs (e~g. manufacturing engineering). The private sector will have to participate in program design and funding (due to falling public budgets) in order to ensure success. Infrastructure One of the Austin region’s greatest challenges is its physical infrastructure. The region, to date, has suffered from the lack of a true international airport. Until only a few years ago, Austin did not have non-stop service to San Jose, California and other major high tech centers. However the Robert Mueller Airport was closed in May 1999 and replaced by the brand new Austin-Bergstrom International Airport (only the second new major airport built in the U.S. this decade and built on the recently closed Bergstrom Air Force Base.) This should help meet Austin’s growing needs for both passenger and freight traffic. Ground traffic congestion has increased significantly during the last decade. Austin, like many fast growing western cities, does not have a well-developed public transportation system that could alleviate some of the ground traffic. The result has been increased commute times and traffic congestion. Austin hopes to receive greater proportions of federal and state highway transportation funds and perhaps develop a light rail transit system to alleviate ground traffic. 18 The Austin region has developed an adequate electronic/telecommunications infrastructure, which is especially important as Internet and electronic commerce grows. Compared to Seattle, the Austin region has more than double per capital Internet hosts. However, while high-bandwidth commercial Internet access in Austin is available, movement to expand bandwidth to residential areas lags behind other metropolitan areas. Cable-based Internet access is not yet available, but could be in the near future. The City of Austin is also hard at work to ensure that economic development does not pass by Austin’s downtown for the periphery. In addition, the city, in order to preserve Austin’s livability and natural resources while providing for economic growth, launched the Smart Growth initiative in February 1998. This initiative will focus on the following 8 categories: restoring community and vitality to the urban core; protecting the character of existing neighborhoods; providing a greater certainty in the development process (i.e. streamlining it); protecting environmental quality; rewarding developers with profitable products, financing, and flexibility; decreasing vehicle congestion by providing alternative modes of transportation; creating a town-centered transit- and pedestrianorientation; and making efficient use of public money and increasing the tax base. One of the first examples of the Smart Growth initiative in Austin is the announcement in December 1998 of a new downtown revitalization development project. The commercial part would be anchored by CSC Continuum (the world’s 3fli largest software developer), who will build a three six-story office building on three blocks for 3000 employees. In addition, a new City Hall and Public Plaza would be constructed, along with residential housing and retail shops. The CSC portion of the project is estimated to generate over $5 million in annual tax revenue. Social Inequities Despite increases in average wages and per capita incomes, the Austin region suffers from a relatively high poverty rate and a large white/nonwhite income disparity. Although Austin’s poverty rate has steadily fallen over the last few decades, the decline has not been dramatic. Austin’s high poverty rate stands in stark contrast to its low unemployment rate and claims of industry regarding the lack of workers. The poor have not been able to consistently benefit from Austin’s dynamic job market. In addition, the central city (like many U.S. cities nationwide) of Austin has suffered, to a lesser extent than comparable cities however, from growing disparities of job opportunities with the region’s fast growing outlying 19 areas. Finally, Austin has the highest racial income inequality of all comparable regions in the U.S. The average income of non-whites compared to whites is just above 60%. Austin’s challenge will be to target minority communities for improvements in education, training, housing, and small business development. BIBLIOGRAPHY Angelou Economic Advisors, “Austin Metro Area: Economic and Technology Forecast 19992000” 1999. “Austin’s Opportunity Economy: A Model for Collaborative Technology Development,” by Susan E. Engelking, Staats Falkenberg & Partners of Austin, as published by the New Academy of Sciences, April 1996. “The Austin/San Antonio Corridor: The Dynamics of a Developing Technopolis” Raymond W. Smilor, George Kozmetsky, and David V. Gibson, 1987. ICF Kaiser, “Next Century Economy: Sustaining the Austin Region’s Economic Advantage in the 21stCentury,~ 1998. SRI International, “Creating an Opportunity Economy,” April 1985. The Perryman Group, “The Perryman Economic Forecast: Short-term Outlook for The United States, Texas, and the Austin-San Marcos MSA,” FaIl 1998. Rapp, Jim, “The Austin Miracle,” TechWeb, 6 February 1998. (Plus numerous other sources including interviews) Greater Austin Chamber of Commerce - httn://www.austin-chamberorq/ City of Austin - http://www.ci.austin.tx.us/ Austin Software Council - httn://www.austinsoftwarecouncilorq/ IC2 - http://www.utexas.edu/depts/ic2/main html The Capital Network - http:/Iwww.thecapitarnetworkcom, Angelou Economic Advisors - http://www.anpelou-econ.com/ State of Texas - http://www.state.tx us/index html 20
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