Combined physical & virtual solutions we make IT possible 24/7 Support Resilient off-site storage Enhanced data security Thinking about how to improve your business? TDM Group can help... Experience the protection, security and resilience of a fully managed backup & DR solution from TDM Group? TDM Group takes the headache out of server backup by providing a complete solution that is configured uniquely TM to your IT infrastructure. The specialist TDM Group SmartSupport team provide round the clock maintenance and management of your backup environments, to ensure a continued high quality of service. What’s included in the solution? • All product and service licencing • No hardware costs require • Constant server monitoring and reporting • All server updates and restores • All costs are per server for customer simplicity and control • TM 24/7 SmartSupport server management and problem resolution Solution features Benefits to you • Restore physical and virtual servers from local or off-site destinations in minutes, even to dissimilar hardware, remote locations, or virtual environments • Dramatically minimise downtime and avoid revenue and employee productivity losses in the event of a system failure • Off-site backup copy to FTP location or secondary disk drive for enhanced disaster recovery capabilities • Meet strict recovery time objectives with fast, automated system recovery • Perform seamless, automated physical to virtual (P2V) and virtual to physical (V2P) conversions • Recover what you need, when and where you need it, including individual files, folders or complete systems in minutes • Capture and protect the entire system, including the OS, applications, all files, device drivers, etc. in one easy-to-manage recovery point with imagebased technology • Eliminate the need to have duplicate hardware on standby for recovery purposes and save on hardware costs • Schedule server backups to run automatically, including event triggered backups, without disrupting user productivity • Simplify IT administration by centrally managing backup server and recovery tasks for multiple servers across your entire organisation • Integrated and automated protection of database, e-mail, content management and ERP applications • Tiered protection, data de-duplication, and flexible recovery options to reduce downtime, lower costs and improve productivity • De-duplication of data ensures a higher quality and consistency, while reducing your overall storage need • Easily perform hardware refreshes and migrations SUPPORTED ENVIRONMENTS TDM Group solutions work with a broad range of applications and operating systems, as well as offering backup and DR for a combination of physical and virtual server environments. Operating systems & applications • • • • • • • • Apple Macintosh OS X HP-UX IBM AIX Iomega Linux Novell NetWare / OES 2 / OES SP2 SCO UNIX Sun Solaris • • • • • • • VMware ESX / VMware vSphere 4 IBM DB2 IBM Lotus Domino Microsoft Windows, Exchange, SharePoint & SQL Servers NDMP for NAS Filers Oracle & Oracle RAC As well as a variety of bespoke applications Having an outsourced IT solution from TDM Group enables us to focus our energies on running a successful operation. If something does come up, the TDM Group support team responds very quickly, even at the weekend. The service is very reliable and they are always friendly and helpful. I’ve been very impressed. Claire Steyert Internet Development Manager Is your current supplier delivering the service you need? • Are you tired of unexpected bills and excessive support costs? • Do they have the technical skills available to you when you need them? • Are they solving your problems on every call? TM Find out why our customer retention rates are so good and why we think our SmartSupport service is the best out there. TDM Group has been providing hosting, cloud and IT support solutions for over a decade and we have the skills and experience to make your business better. FIND OUT MORE WITH A FREE, NO OBLIGATION IT CONSULTATION. THIS WILL SHOW YOU EXACTLY WHERE WE CAN SUPPORT YOUR BUSINESS AND SAVE YOU MONEY. CONTACT US: 0808 129 2299 [email protected] ©2012 TDM Group