HANOVER TODAY You’re all too kind

The magazine for Hanover’s residents
You’re all too kind
Last year, we asked you to tell us about the fantastic
fundraising work you’d been doing.
The response was tremendous.
We always knew you were a
generous bunch, but didn’t
appreciate just how much you do
for charity. From knitting to coffee
mornings, and much more besides,
you dug deep to help people less
fortunate than ourselves.
As promised, we’ve kept a running
total and we’re delighted to now
give you the final figures.
In 2013, Hanover residents:
Raised: £23,120
Knitted: 8,080 items
Filled: 64 boxes
As well as those mentioned inside,
thanks go to Rosewell Gardens
in Aberdeen, Hanover Court in
Dunfermline, Weavers Court in
Whitburn, Heatherlee Court in
Kinlochleven, Hanover Court in
Tarves, Sinclair Drive in Glasgow,
Lochead Court in Stewarton and
Craigview in Bo’ness – all of whom
helped to get those totals up even
higher. A massive ‘well done’ to you
all! We’re going to carry on with our
Kind Hearts feature next year, so keep
sending in your fundraising news!
issue 69
MARCH 2014
What’s inside…
Your festive celebrations
Pages 2-3
Arise Sir Geoff
Page 7
Get ready for Easter
Page 11
Welcome to issue 69
of Hanover Today, the
newsletter for all of
Hanover’s residents.
I hope you had a good
festive season and I’d like to
thank you for sending in the
pictures of your Christmas and
New Year events and Burns
Suppers. You certainly know
how to party.
In this edition, we are featuring
a special promotion of our
Hanover Telecare service.
If you refer a friend to us
who then takes up the service,
you’ll receive £20 of high street
shopping vouchers of your
choice; and the friend you refer
will also get two free months
of Hanover Telecare. See
the enclosed leaflet for
more details.
Finally, we’re making an
appeal. Our editorial group
oversees the content of this
newsletter. We have a vacancy
on the group for a property
owner. If you can spare up
to four afternoons a year in
return for a nice lunch, good
company and interesting
discussions, we’d love to hear
from you. You don’t need any
experience; your enthusiasm
and ideas are more than
enough. To find out more,
get in touch with us using
the details on the inside
back cover.
Enjoy the newsletter.
Ian Mountford
Around the houses
Your Christmas and
New Year celebrations
Residents at Heatherlee Court at
Kinlochleven repeated the success of last
year’s Christmas event by going for lunch in
Ballachulish. And they were lucky enough to
receive a visit by Santa himself! They’re all
looking forward to a busy year ahead, with
a new programme of activities for tenants
and the wider community including arts
and craft classes, a reading group,
flower arranging, knitting and bingo.
A New Year Party saw in 2014 at
Plenderleith Court in Kelso. We
don’t need to write what happened,
as resident Ivy Elder put a wee poem
together which did the job for us:
Oh! What a wonderful party we had
On Friday of last week
At Plenderleith Court in the afternoon
No better could you seek.
There was singing and dancing, enjoyed by all
Even though you couldn’t take part
The light fantastic, every kind of dance
Showed off the dancers’ art.
But even though you didn’t dance
You could sing out no less
The rafters resounded with song after song
Showing Plenderleith at its best.
We had food by Jill Orde
Which was wonderful too
And an alcoholic tipple
Made sure no one felt blue.
Thanks to Peter, Carole, Linda and Ros
The party went with a swing
We rang out the old and brought in the new
With a good old Scottish fling.
HANOVER SCOTLAND Quality independent living
The last person hit the sack at the
Baillie Court Christmas party
at 4am so we know they all had
a great time! Below is one of the
Motherwell development’s newest
residents, John Baird, with his
home carer Margaret Hamilton.
Everyone enjoyed an evening of
entertainment and dancing.
Resident Arnold Jannetta,
along with his very musical
family, provided the New Year
soundtrack at Hanover Court
in Buckie. The party went on
until the small hours and all had
a great time. Pictured above
joining in the celebrations are
(left to right) Jessie Woods,
Moira and Arnold Jannetta,
Claire Wilson, Michael and
Chris Jannetta, Dorothy Sage
and Mae Mair.
A great time was had by all at
McAlpine Court’s Christmas
party. The Wishaw development
welcomed entertainers to help
them celebrate and manager
Ruth Jackson must have used
her magic wand to quickly grow
those lovely blond locks. She’s
pictured above on the right with
residents Mary McGill (left) and
Diane Shirlaw (centre).
Retirement Housing Assistant
Brian Elliot from Hanover
Close in Earlston was
strangely otherwise engaged
when Santa Claus (below)
popped in to visit residents.
Residents of Langlands Court
in Hawick got together for a
big Christmas dinner at the
Mayfield hotel in Hawick. This
was followed by an afternoon
of entertainment which helped
everyone’s digestion. A great
time was had by all.
A very late night and a few sore
heads didn’t detract from the fun
at Hanover Court’s Christmas
party. Residents at the
Causewayhead development
had a great meal, followed by
singing and dancing. Everyone
had a great time. They’re
pictured above enjoying
their Christmas lunch.
Dates for your diaries
Sunday 30 March: British Summertime begins;
clocks go forward one hour
Thursday 1 May: Deadline for articles for
Issue 70 of Hanover Today
Tuesday 26 August: Tenants’ Conference,
Hilton Strathclyde, Bellshill
Visit us online at www.hsha.org.uk
Around the houses
Toasting the bard
Pictured here is Thomas Wright of Baillie Court in Motherwell.
Much to the delight of the other residents, he donned a kilt for their
Burns’ Supper. Haggis or fish suppers were the dish of the day, not
to mention a few wee drams to toast the bard.
A pair of diamonds
This is Dorothy and Doug Will of South Park
Court in Elgin. They celebrated their 60th
(diamond) wedding anniversary in January.
Congratulations to you both!
Happy 20th to West Park Court
Residents and staff from past and present all got together to
celebrate the 20th birthday of West Park Court in Elgin. Special
guests included two previous ‘wardens’ (as they were known then).
Grace Gates, pictured here, has lived at the development since it
opened and was given the task of cutting the delicious looking cake.
Behind Grace is a celebratory table cloth, created by residents as
part of their millennium celebrations.
Carlyle Court’s Coffee Morning success
Following the wonderful Big Coffee Morning stories in the last
Hanover Today, residents of Carlyle Court in Edinburgh have been
in touch to tell us about their event. They’ve held a MacMillan coffee
morning every year since 2002 and were delighted when donations
this year reached more than £1,100. Special thanks should go to
the residents’ committee of Sylvia Ferguson, Margaret Scott
and Nancy Wood who work very hard throughout the year, holding
quizzes, tombolas and raffles as well as home baking and making
preserves, all of which have contributed to this wonderful total.
Well done to everyone.
HANOVER SCOTLAND Quality independent living
Born to be wild
Residents at Newton Court in Paisley recently held
an auction to raise money for social events, and were
delighted when former resident Betty McCallum turned
up. Betty has always wanted to ride pillion on the Harley
Davidson motorbike owned by the development’s cook.
However, she had to make do with the next best thing –
wearing a crash helmet in her wheelchair. Betty said she
felt like Supergran and the auction raised £273.35.
Nice to see you,
to see you nice
Generous residents at Hanover Court in Dunfermline
raised a fantastic £322 for Children in Need. They ran
various events including a raffle, hunt the Pudsey bear
stickers and a bacon rolls-in-your-night-wear feast, but
the big highlight was when Bruce himself showed up for
a game of Play Your Cards Right, as you can see here.
Hats off to Betty
This is Betty Wallace of Baillie Court in Motherwell, knitting just one
of many hats the development donates to the premature baby unit at
Wishaw General Hospital. Lots of residents at the development support
the facility and have done for many years. We’ve added this total to our
‘Kind Hearts’ feature on the front page. Well done Betty and everyone
else at Baillie Court!
Colinshiel is 10
A very happy anniversary to Colinshiel Court in Armadale.
The development, run in partnership with West Lothian Council,
is a very popular community hub for the town and contains a
café and other great facilities. Everyone had a wonderful time at
the party which featured entertainment and pictured here cutting
a tasty looking cake is resident Dorothy Birrell. She was one of
the first people to move to the development when it opened in
2003. She’s pictured with Lynne McDougall, Housing with Care
Manager from West Lothian Council.
Visit us online at www.hsha.org.uk
Around the houses
We’re no mugs!
Irene McKenna, the manager at
Woodburn Court in Hamilton,
told us how busy residents
have been due to the efforts of
volunteers Carole and Alasdair
Gordon. They helped to produce
this 2014 commemorative mug
and sold these in the run up to
Christmas, making a tidy profit
for residents’ social funds.
They’re also
for the
‘Down Memory
Lane’ reminiscence events.
The sessions show pictures
and imagery from the past
and everyone has great fun
discussing and sharing their
Pictured are residents
of the Knitting Bee at
Wallace Court in Lanark.
They’ve been knitting
blankets for Malawi and
hats for premature babies
at the Southern General
Hospital in Glasgow for
more than four years.
Taylor Court’s 30th
Residents of Taylor Court in Keith got together
in September to celebrate the development’s 30th
anniversary. A fantastic party took place and, as you
can see, an equally fantastic cake was baked. In
the photo (left to right) are residents Frank Waugh,
Margaret Simpson, former SHM Natalie Whitney
and Mary Simms, the development’s oldest
resident. The event was a double celebration as
Natalie was leaving after five years in the post.
Bloomin’ marvellous
Friends and residents at Hanover Court in Dunfermline
have been hard at work tending to their garden. They
received a donation from Hanover’s Charitable Trust for
garden furniture and worked closely with the maintenance
company to ensure everything looked perfect. The
centrepiece is a fantastic pergoda complete with decking
and garden furniture. Well done to everyone who took part.
HANOVER SCOTLAND Quality independent living
From the Chief Executive
Arise Sir Geoff!
You may have seen in the press that Hanover’s
Committee of Management member Geoff Palmer
was awarded a knighthood in the 2014 New Year’s
Honours for services to human rights, science and
Geoff has served on the Committee for more than
13 years and is an active and very popular member
of the Housing & Care Services and Human Resources
sub-committees. He’s provided Hanover with invaluable
advice and assistance on a wide range of equalities
issues – one of many subjects close to his heart – and is
well known for his humour, compassion and his empathy
with older people. He has been key in helping Hanover
become a leading organisation in its field.
His achievements are remarkable. He became the first
black professor in Scotland and an expert in brewing
and grain science. He’s also a tireless anti-racism
campaigner and is President of Edinburgh and Lothians
Regional Equality Council.
I was delighted to learn of Geoff’s knighthood. I’m
personally indebted to him for the support he has given
to me and to Hanover over the past 13 years. He has
a wonderful sense of humour and, as those of you
who attended our last AGM will testify, he is a vibrant
story-teller and a lively and entertaining speaker – and
therefore very much in demand by a wide range of
I’m truly grateful he has chosen
to help Hanover achieve our aims
and, on a personal level, I feel
very privileged to have worked
with him. On behalf of Hanover’s
Committee of Management, our staff
and our customers I offer him our
warmest congratulations
for this thoroughly welldeserved honour.
Visit us online at www.hsha.org.uk
Pearl Halliday of Colinshiel
Court in Armadale was 90 at
the start of February. A great
night was had by all, especially by
Pearl whose initial shock turned
into delight when she realised
she wasn’t being taken out to a
restaurant as first thought and was
instead the guest of honour at a big
party featuring entertainment and a
buffet. Many Happy Returns Pearl!
Hanover Court in Inverbervie
celebrated three 90th birthdays last
year. Peg Hall (pictured), Gladys
Mowart and John Fergus all
celebrated their big days. We’d
like to wish you all a very happy
News for tenants
Mystery shopping is big success
In the last edition of Hanover
Today we told you about our
Mystery Shopping project.
In conjunction with Cairn
Housing Association, Hanover
tenants carried out their
mystery shops of Cairn,
and vice versa. The team
completed their calls and
visits before Christmas to help
Hanover and Cairn understand
what it’s like to be a customer.
We had a great response to the
request for volunteers and had
more applications than places
available. As this was a pilot
project we could only recruit
a small number of tenants – 7
from Hanover and 6 from Cairn.
Are you interested?
We’re keen to develop the
project further and will look
at running bigger and better
mystery shopping projects.
This means we need to recruit
more volunteers and, if you’re
interested, we’d be delighted to
hear from you.
If you want to help improve
our services, learn some
new skills and be part of a
fun and informal group why
not get in touch to find out
about becoming a mystery
shopper? Please contact
Diane MacDonald on
0131 557 7496 or email
[email protected]
for more information.
All the Hanover tenants involved
in the pilot said that they would
like to do more. We ask tenants
to attend a training session,
but the ‘shopping’ itself can
be as simple as making
a few phone calls.
Those with reasonable
mobility and a bit
more free time can
also visit offices.
After a fun and informal
training session by the Tenants
Information Service the mystery
shoppers were given their tasks.
They contacted Hanover and
Cairn to enquire about applying
for a home, applying to make
an improvement to their home
or to ask about grass cutting at
a development. On completing
each task the ‘shoppers’ filled
out a questionnaire, reporting
their findings.
What did we learn?
As the numbers involved in the
pilot project were small it is not
possible to make generalisations
from the results, although in the
main they were very positive. In
most of the visits and calls staff
were friendly, respectful and
knowledgeable. In response to
the question “How happy were
you with the service provided?”,
nearly all those who did a
“shop” of Hanover reported the
service was excellent, although
a couple of instances suggested
that staff could have been more
welcoming and informative.
Tenants Conference is confirmed
We’re delighted to announce that the date and venue of the
first ever Hanover Tenants’ Conference have been decided.
It will take place on Tuesday 26th August at the Hilton
Strathclyde in Bellshill.
We’ll have more information, including your official invitation,
in June’s edition of Hanover Today – so watch this space for
more details!
HANOVER SCOTLAND Quality independent living
Thinking of leaving us?
Don’t forget your curtains
and carpets!
We are often asked by tenants
when they move out if they
can leave items such as
carpets and curtains for the
new tenant. A prospective
tenant may also ask if
they can buy or take over
furnishings belonging to
the previous tenant.
Whilst this is a sensible
suggestion, it is not always
possible as it presents some
practical difficulties.
If a new tenant changes their
mind after moving in and
decides they don’t want the
fittings, Hanover has to pay to
remove them. Similarly, Hanover
incurs other costs if something
goes wrong with the fittings
after the new tenant moves in.
This cost is shared by all tenants
on the development through the
service charge, and it’s unfair
to expect all residents to pay
for this. The same goes for any
arrangement for a prospective
tenant to buy items from an
outgoing tenant. Hanover
would not play a part in any
arrangement like this, however
if there was a problem Hanover
could accrue costs which again
would need to be paid for by all
the tenants as above.
We do, however, appreciate that
taking over things like carpets
and curtains can make a huge
financial and logistical difference
to people when they do move.
We have, therefore, reviewed our
approach to this and in certain
circumstances items can be
left in a property.
This can be done if:
◗ the development has no
known history of problems
with floorboards or joists
which would need to be
checked when the property
became empty;
◗ the floor coverings are under
a year old and in good
condition; and
◗ there were no other issues
necessitating the removal
of floor coverings whilst the
property is empty.
If you think this could apply to
you and you would like to take
advantage of it please ensure
you speak to us at the earliest
opportunity to check it out and
get our permission. Please don’t
just assume it will be all right
and move out leaving items in
the property!
To find out more, contact
your development
manager or area office.
Visit us online at www.hsha.org.uk
News and information
Don’t get beaten by debt
Hanover is supporting the
Scottish Government’s
Helping Hand with Debt
campaign, which is urging
people crippled by debt to
seek help.
A credit union, however, will only
ever charge a maximum APR of
The campaign aims to
encourage cash-strapped
people who are in financial
trouble to consider credit unions
as an ethical and affordable
alternative to expensive high
street loan companies.
When launching the campaign,
Enterprise Minister Fergus
Ewing said: “If people are
worried about debt, they should
seek urgent advice because
help is at hand. There are
alternative and more affordable
solutions to manage debt than
loans with interest rates of up
to 5000%.
If you find yourself struggling
with debt, you are not alone.
A quick loan today could easily
mount up because of the high
interest – up to 5000% APR –
and charges.
“Credit unions can offer
sensible, ethical help as well as
loans at much more competitive
rates with affordable
repayments at fairer
and more attractive
terms. There is also other help
available and I would urge
anyone to contact their local
Citizens Advice Bureau for free,
expert advice.”
You can also find out more at
New help line for older people
A new telephone help line
has been launched to help
older people suffering from
loneliness, abuse or other
problems. Statistics show
that more than half of all
75 year olds in the UK live
alone and one in ten suffers
‘intense’ loneliness but is
reluctant to ask for help.
line is free and confidential
and run in partnership with
Age Scotland. It’s open 24
hours a day and its specially
trained helpline staff can:
The Silver Line was founded
by journalist and TV presenter
Esther Rantzen, who also
founded the highly successful
Child Line charity. The help
◗ offer regular befriending
calls; and
◗ offer information, friendship
and advice;
Age Concern’s help line,
previously known as the
Scottish Helpline for Older
People, is now part of the
Silver Line and you can call
them on 0800 4 70 80 90.
◗ link callers to local groups
and services;
◗ protect and support those
who are suffering abuse and
HANOVER SCOTLAND Quality independent living
Reduce junk mail and nuisance calls
If you’re fed up with the
amount of junk mail or
nuisance phone calls, then you
may be able to do something
about it by joining the
Telephone Preference Service
(TPS) of Mail Preference
Service (MPS). Each is a
free register which allows
you to opt out of receiving
unsolicited calls or mail.
The services are quite limited.
For example, registration with
the TPS only prevents you from
being added to organisations’
lists from the point you register
– but it doesn’t stop the
organisations who already have
you on their lists from contacting
you. Similarly, it doesn’t stop
you from receiving genuine
market research calls.
For more information,
visit their websites:
TPS: www.tpsonline.org.uk,
MPS: www.mpsonline.org.uk,
or call 0845 070 0707.
Be ready for Easter
NHS Scotland are encouraging
people to prepare ahead for a
healthy Easter this year.
The Be Ready for Easter
campaign launches at the end of
March and is advising people to
take a few simple steps to keep
themselves and their families
These steps include making
sure they have a supply of overthe-counter medicines so they
can treat common colds and
coughs, knowing when their GP
surgery is open and making sure
they have enough
repeat prescriptions
to last over the Easter
holiday weekend.
This year many GP
surgeries will be not
be open for four days
from Good Friday
(April 18th) to Easter
Monday (April 21st).
NHS 24 Medical Director
Professor George Crooks
said: “After winter, Easter is
the busiest time of year for
Scotland’s health services. The
Be Ready for Easter campaign
wants to remind people of the
small steps they can take to
ensure illness doesn’t ruin their
Visit us online at www.hsha.org.uk
“Having some simple home
remedies available and having
enough repeat medication to
cover you can make all the
difference if illness does strike.
Easter is still several weeks
away but you can take a few
minutes now to help prevent you
and your family from becoming
ill. We would also remind people
of the wide range of health
information available online at
Homes for rent
Looking for a
new home?
East (0131 557 7404, [email protected])
Halyrude Court, Peebles (sheltered)
Hanover Gardens, Auchterarder (sheltered)
Do you know anyone who would be interested
in moving into one of our developments? Or
are you looking to move to another location?
Here’s a list of developments where we have
properties available to rent. If you or anyone you
know are interested, please contact the area
office using the details below.
Russell Hill Court, Larbert (sheltered)
Devon Court, Tullibody (sheltered)
Broomlee Court, West Linton (sheltered)
North (01343 548585, [email protected])
Coppice Court, Grantown-on-Spey (sheltered)
Granary Street, Huntly (sheltered)
Hanover Court, Tarves (sheltered)
We also welcome applications for other areas.
If you’re interested in moving to an area not on
this list, then please still contact us as we may
be able to help.
Hanover Court, Buckie (sheltered)
Doune Court, Macduff (sheltered)
Hanover Court, Lumsden (sheltered)
Note that these details are correct at the
time of writing.
The Green, Aviemore (sheltered)
Linn Coort, Buckie (Very sheltered)
West (0141 553 6300, [email protected])
Hanover Close, Dumfries (sheltered)
Hanover Court, Castle Douglas (sheltered)
William Turner Court, Locharbriggs (sheltered)
Windlaw Court, Glasgow (sheltered)
Creighton Court, Kilmarnock (sheltered)
Baillie Court, Motherwell (sheltered)
Murdoch Nisbet Court, Newmilns (amenity)
Focus on Linn Coort, Buckie
Linn Coort Is located in Buckie, a pretty
town on the Moray Firth. It’s classed a ‘very
sheltered’ development, meaning it offers that
extra bit of support, like support staff onsite
all day, as well as tasty and nutritious meals
served in its attractive, communal dining room.
There’s also a popular lounge where residents
can meet and socialise. We have property
available now at Linn Coort, so if you or anyone
you know may be interested, contact our
north office on 01343 548585 or email
[email protected]
HANOVER SCOTLAND Quality independent living
Health wise
The Prostate – a major issue,
but a little known problem
You’ve probably heard of the prostate at some
time or other, perhaps in hushed tones, but
many people don’t have a clear picture of
what it is, where it is, what it does or what
can go wrong with it. Yet prostate disease
is a surprisingly common complaint.
Only men have a prostate. It’s inside the pelvis,
just below the bladder and is about the size of a
walnut. It can’t be seen or checked from outside
the body. When a man reaches his forties, the
prostate slowly begins to grow in size. This may
start to cause problems when trying to pass urine.
What are the signs of a prostate
◗ Having to go to the toilet fast
◗ Passing urine more often and having to
get up to the toilet several times a night
◗ Taking longer to empty the bladder and having
to wait a while before urine starts to flow
◗ Dribbling – after finishing, a bit more urine
may trickle out
Although it’s a common complaint (almost 1
in 2 men over 50 in Scotland will be affected
by prostate disease at some point in their life),
many men are too embarrassed to discuss it.
They may be anxious or concerned about the
tests and examinations and what the results might
mean. Although these feelings are understandable,
GPs deal with prostate problems all the time and
the sooner a problem is picked up, the better the
outcome is likely to be.
There are different diseases which can affect
the prostate including prostatitis and enlarged
prostate as well as prostate cancer; so having
urinary symptoms may not necessarily mean
it is prostate cancer.
If you are a woman reading
this and recognise some
of the signs in someone
you know, then gently
encourage them to
visit their GP.
What should you do?
If you first start to notice these signs you should
make an appointment to see your GP and have
it checked out. Don’t put it off. To help explain
the symptoms to your GP, there is a symptom
self-test on Prostate Scotland’s website:
The self-test won’t give a
diagnosis but can act as
For more information, visit the
a guide to the severity of
Prostate Scotland website –
call 0131 603 8660 or email
[email protected]
Prostrate Scotland is a registered
Scottish charity no SC037494
Visit us online at www.hsha.org.uk
Health wise
Avoiding falls – quick tips
In the last few issues of Hanover Today we
included some useful information on how to
prevent having a fall.
As a wee reminder, we’ll summarise what we
discussed here.
◗ Make sure your home is well lit, especially in
the hall and on the stairs if you have them.
◗ Keep a torch by your bed.
◗ Avoid trailing wires and flexes.
◗ Replace worn rugs/carpets
◗ Try not to bend or climb. If you must climb,
use proper steps.
◗ When coming to or from the laundry, avoid
trailing clothes which may trip you up.
◗ If your prescribed drugs are making you dizzy,
keep taking them but talk to your GP as soon
as possible.
And one other thing to remember – stairs can be
very dangerous. Hanover’s communal stairs are in
good condition and have hand rails fitted – please
use the rails. Never leave objects on the stairs and
try not to carry too much, for example laundry,
when using them. If you need to carry things down
the stairs, a rucksack or shoulder bag can help
you keep both hands free.
◗ Get up from chairs or the bed slowly.
◗ Have regular eye tests.
Falls Prevention Week takes place from
16 – 22 June. Watch out for the posters
on your development noticeboards.
Poet’s corner
A Happy Yew Near by Tam Craven of
James Hemphill Court in Lennoxtown
I always give our yew tree a cuddle,
Every single day of the year,
For it makes me feel so happy,
It’s just like having you here.
We climbed our yew tree together,
And swore vows underneath its branches,
But trees live longer than people,
Whilst us humans endure life’s fleeting romances.
But the tree of life will last forever,
Like your love that lingers so near,
And God bless the memories of Auld Lang Syne,
Let’s drink to a Happy Yew Near.
HANOVER SCOTLAND Quality independent living
Contact us
Write to: Ian Mountford, Editor,
Business and Communications Department,
Hanover (Scotland) Housing Association,
95 McDonald Road, Edinburgh EH7 4NS
Telephone: 0131 557 7437
Email: [email protected]
The deadline for receipt of articles for Issue 70 (June) of Hanover Today is Thursday 1 May 2014.
You can read more about what other residents are
up to on our Facebook page – facebook.com/
hanoverscotland and you can also follow us on
Twitter (@hanoverscotland)
You’re welcome to contact us in any of the
ways detailed above, however, if you have a
suggestion for an improvement to Hanover’s
services, why not use the ‘Bright Ideas’ initiative?
You could then earn vouchers if your suggestion
is implemented. Speak to your Sheltered Housing
Manager or area office to find out more and to
get a Bright Ideas form.
We can produce this newsletter in other formats,
like braille, audio, large print or a foreign language.
If you use email, we can also email the newsletter
to you instead of sending a printed copy. This
saves the environment and postage costs. If
you’re interested in any of these options, just
get in touch using the details above.
Legal information given in this newsletter is given in
good faith and is based on Hanover’s understanding
of the law. The accuracy of Hanover’s views is
not guaranteed and readers seeking legal advice
specific to their own circumstances should contact
a solicitor or a Citizen’s Advice Bureau.
Prize sudoku
We’re offering a £25 prize for this edition’s Sudoku
competition. As usual, your task is to fill the grid so
that every row, column and 3x3 box contains each of
the numbers 1 – 9. Once you’ve completed the grid,
fill in your name and address in the spaces provided
and send your details and the completed puzzle to the
address above by Thursday 1 May 2014. If your name
is the first drawn out of the hat for each of the north,
west or east areas, you’ll win £25! The correct grid
from last time is below.
The winners of the last Sudoku competition were: Irene Hood of
Sunnyside Court, Edinburgh (east), Eileen McTavish of Woodside
Court in Grantown-on-Spey (north) and Bruce Brown of Glen Gardens
in Elderslie (west). Congratulations!
Visit us online at www.hsha.org.uk
Prize crossword
Once you’ve completed the grid, fill
in your name and address and send
your details to us at the address on the
inside back cover by Thursday 1 May
2014. If your name is the first drawn
out of the hat for each of the north,
east or west areas, you’ll win!
6 Small white bean used as food (7)
7 German submarine used in World Wars I and II
8 In Greek mythology, a one-eyed giant (7)
9&15Novel by Charles Dickens, published in 1853
10 Game in which tiles with various numbers of
spots are laid down (8)
14 French writer whose collections include
Cinderella, Sleeping Beauty and Puss In
Boots (8)
17 Norwegian composer, famous for his
Peer Gynt Suite (5)
18 Mathematical statement which proves
an observed phenomenon (7)
19 Popular name for a film Academy Award (5)
20 The official record of the proceedings of
Parliament (7)
1 The outermost part of a flower which protects
the developing flower bud (5)
2 John ___, award-winning British actor knighted
in 1977 and appeared in ‘Ryan’s Daughter’ (5)
3 French politician who became president in 1969
and after whom the Modern Art Museum at
Beauborg is named (8)
4 Marine mollusc with ornamental shell (7)
5 Term used for a Muslim defending the Holy Land
from the Christian Crusaders (7)
11 Name of apostle chosen to replace Judas after
Christ’s betrayal (8)
12 Tropical infectious disease, leading to paralysis,
disfigurement and deformity (7)
13 Cairngorms village famous for its Highland
Games (7)
15 See 9
16 County of south western Ireland containing
the famous Lakes of Killarney (5)
The winners of the Christmas crossword competition were: Isabel Fulton of Alexandra Court in Prestwick
(west), Hilda Stoneman of Airlie Gardens in Banff (north), Winnie Vallance of Mercer Court in
Innerleithen (east) Well done!
The answers to the last crossword are: ACROSS: 1 Newton 5 Handel 8 Eye 10 Gamer 11 Trust 12 Koi 13 Austen 14 Lie-in 15 Cook
16 Doll 18 Miro 19 Sinatra 20 Aura 21 Xmas 22 Dior 24 Hymns 26 UNESCO 28 Rum 30 Rhyme 31 Alice 32 Dot 33 France 34 Halley
DOWN: 2 Emmys 3 Turkey 4 Neck 5 Helicopter 6 Natal 7 Ecumenism 9 Stone of Scone 10 Grandfathers 15 Centigrade 17 Lord Mayor
23 On call 25 Stern 27 Seine 29 Myth
Hanover (Scotland) Housing Association Ltd a Scottish Charity reg no: SC014738. Registered Property Factor: PF000140.
Printed on FSC certified paper. Please recycle when you’ve finished reading!