HOW TO FIND US From Canterbury (via Blean): Go over the new Thanet Way and straight over the Long Reach roundabout, signposted to Whitstable. Descend Borstal Hill and carry on into the centre of town, travelling underneath the railway bridge. At the pedestrian crossing (outside the Library), turn left into Nelson Road. You will see the practice immediately on your left hand side. We have parking for 5-6 cars and a bicycle rack. There is also street parking and two nearby car parks. HOW TO CONTACT US Kelvin House Dental Practice 2 Nelson Road | Whitstable | Kent | CT5 1DP 01227 771323 | www.khdp.co.uk | [email protected] PRACTICE HOURS Monday - Friday 8.15 - 12.30 and 1.30 - 5.00 pm Wednesday evening appointments (with Dr Downes) and Saturday morning appointments (with Dr Bhogal) are also available. The reception is open to take calls and make appointments during lunchtimes. Welcome to Kelvin House Dental Practice HOW WE LOOK AFTER YOU You can expect from us excellent dental care in a comfortable, relaxed and friendly environment. Your needs and requirements are important to us. Our main drive is communicating with you so that you will be involved in any treatment decisions about your teeth, and gums. You will benefit from our modern, preventive approach towards achieving and maintaining a healthy smile. As dental professionals, we strive to achieve high standards of care within our practice. We are members of both the Denplan Excel Accreditation Programme and the British Dental Association Good Practice Scheme (where we are a Gold member). Using their Clinical Governance schemes, the practice is independently assessed every year to ensure that we meet exacting clinical and non-clinical criteria of ‘best practice’. We are registered with the Care Quality Commission. “Thank you for all the years of service at Kelvin House. You have looked after me and my family brilliantly!” OUR PROMISES TO YOU • our goal is to provide excellent customer service • we aim to run on time • we will listen to you and your concerns • we will try to put you at ease, even if you are very nervous • we welcome your feedback • we will apologise if we get anything wrong • we will invest in teamwork and good management • we will use the latest tried-and-tested equipment, materials and techniques • we will always provide you with good, honest, friendly advice and treatment • we make a commitment to patient confidentiality • we will make sure that we have your informed consent to any treatment • all team members will take part in ongoing education and training • we will always put your interests first WHAT WE ASK OF YOU • that you come to your appointments on time • that you phone us to let us know if you are going to be late or want to cancel • that you pay your bills at the time of treatment • that if we do something wrong, you will tell us • and that you will recommend us to other people if you are happy with our care WHO ARE WE? Kelvin House Dental Practice has been operating from its current building since 1979 and many of our staff have been with us for more than 20 years. Dentists Country of qualification: All United Kingdom Paul Downes GDC registration no. 54891, registered 31.12.80 BDS Lond 1980, LDS 1981, MGDS 1993 RCS Eng, DGDP(UK) 1993 Charles Baker GDC registration no. 57656, registered 28.06.83 BDS Ncle 1983 Parminder Bhogal GDC registration no. 71106, registered 01.08.95 BDS Lond 1995 MClinDent (prosthodontics) Hygienists Charlotte Brookes Ann Collins Reg no. 5490 Reg no. 3309 Country of qualification: United Kingdom Country of qualification: United Kingdom OUR SERVICES H ygiene services Our hygienists work closely with the dentist to prevent and treat gum disease. They meticulously remove the tartar that can build up around teeth as well as teaching and motivating patients to develop efficient home care to maintain healthy gums. T eeth whitening Teeth whitening is a predictable and easy way of lightening the colour of your teeth. The whitening gel is worn in custom-made trays for a number of evenings and reverses the yellowing of the teeth that occurs with age. We offer Opalescence, one of the leading tooth whitening systems. T eeth straightening We offer orthodontic treatment for children (NHS and private) and adults (private). In addition to traditional fixed braces, we also provide the very latest designs of discreet removable and fixed Social 6 braces. We can now treat mild/ moderate crowding of the front teeth in as little as 12-24 weeks and it is suitable for all ages. N atural coloured fillings Unsightly metal fillings can be replaced by natural coloured fillings to improve the look of your smile. C omposite bonding Composite bonding is the process whereby white filling material is bonded to natural teeth to change its shape and colour. This is an especially valuable treatment method where tooth structure has been lost due to wear, such as acid erosion. P orcelain veneers Veneers provide a wafer-thin covering to hide discoloured, worn or misshapen teeth, and to close unsightly gaps. C rowns and bridges Worn, unsightly or heavily restored teeth can be covered with natural looking crowns. Spaces can be filled in with bridges using either a conventional or more conservative adhesive design. Advances in ceramic technology allow these restorations to appear very natural and less likely to show a dark line around the gum margin. D entures We offer a full range of denture options to help achieve the most natural individual appearance. G rinding/clenching guards We offer night and day guards to reduce teeth clenching and grinding, thus reducing the side effects from this common problem e.g. tooth wear, sensitivity, headaches and jaw joint ache. A nti-snoring devices We fit custom-made anti-snoring devices that prevent the lower jaw from dropping back during sleep. This reduces the closure of the airway - an effective anti-snoring remedy. I mplants We liaise with a local specialist who can place implants under our referral. If you would like more information about any of the services that we offer at the practice, please speak to a member of the dental team. We also provide in-depth literature from the reception and show more information about our services on the kiosk screens in the waiting room. Free WiFi Wheelchair accesss