The following explains how to access 1. Kiosk , 2.Student webmail and 3.Student Webmail self service password please scroll down for which one you need access to, it also gives you the contact number. 1. HOW TO ACCESS STUDENT KIOSK Allows you access to the following services:Examination Time Table, Examination Results, Academic Record, Qualification Awarded, Bursary Details, Students Statement of Account, Opac (Library fees outstanding), Progress Report, Proof of Registration, Register online for 1st& 2nd Semester, Change your biographical details e.g. postal address & telephone numbers etc. For KIOSK do not put s in front of your student#. DO YOU KNOW YOUR PIN?? If yes insert your student number and your pin. IF YOUDON’T KNOW YOUR PIN PLEASE REQUEST A PIN, insert your student number and click on request a pin. Your pin will be emailed to your polytechnic student email. Please follow the instruction on the following pages on how to access your student webmail to retrieve your pin. If you do not receive the kiosk pin on your polytechnic email please call 061 207 2151/2775/2056 or [email protected] / [email protected] IS YOUR KIOSK BLOCKED? If yes please call 061 207 2151/2775/2056 or [email protected] / [email protected] to unblock your kiosk and request the correct pin as explained above to be emailed to your student email to avoid being blocked again. 2.HOW TO ACCESS STUDENT WEBMAIL It is a free email service for all REGISTERED students of the Polytechnic of Namibia. This free service allows you to retrieve your email from any PC that has Internet access, anywhere in the world Once you have your webmail password please make use of the webmail self service password (as described on the next page) to simply register a question and answer that will help you to recover your webmail password in the future to avoid delays. DO YOU KNOW HOW TO LOG IN?? IF NOT.. Username: s in front of student number e.g. s20100000 Password: Use the password as sent to you via sms OR ARE YOU ON CAMPUS? Talk to the technicians at the Internet Café at the LIBRARY STILL PROBLEMS LOGGING ON TO YOUR WEBMAIL? Please use the webmail self service password described on the next page. 1 3.HOW TO ACCESS WEBMAIL SELF SERVICE PASSWORD This is a self service passwod for your polytechnic email, It allows you to register a security questiona and an answer inorder to help recover your polytechnic email password in the future incase you forget it. STEP 1: FOLLOW THE STEPS BELOW TOREGISTER A QUESTION AND AN ANSWER USING THE WEBMAIL SELF SERVICE THAT WILL HELP YOUTO RECOVER YOUR POLYTECHNIC STUDENT EMAIL PASSWORD IN THE FUTURE.If you have already registered a question and answer please go to STEP 2 to recover your webmail password. 1.1. Click on the tree to make sure that you are starting from the correct page 1.2. Click on the pointed link to register a question and answer to help you recover your webmail password in the future. 1.3. Click on register an answer to register a question and an answer 2 1.4. login: s infront of your student number e.gs20100000 Please do not put @students.polytechnic.edu.na Password: put in your current webmail password. You must have received your password via sms, if you did not receive your webmail password call 061 207 2498/2124/2223/2286/2289 or email [email protected] Question: Select a question from the dropdown. Answer: put in your answer then click send. Don’t forget your answer!!. Click on Send That’s it your answer is registered. Once you have registered your question and answer in the future you can just go to step 2 to recover your password using the question and answer that you have registered. 3 STEP 2: RECOVERING YOUR WEBMAIL PASSWORD USING A REGISTERED QUESTION AND ANSWERUSING THE WEBMAIL SELF SERVICE.This assumesthat you have already registered a question and answer in step 1, if you have not registered a security question and an answer please first go to STEP 1 above. 2.1. Click on the tree to make sure that you are starting from the correct page 2.2. Click here to register a question and answer to help you recover your webmail password incase you forget. 2.3. login: s[student#] eg if your student number is 20100000 login is s20100000 Please do not put in @students.polytechnic.edu.na Question: Select a question from that you registered from the dropdown. If you have not registered a question and answer please go back to STEP 1. Answer: put in your answer then click send. Answers are case insensitive. Click on send Click send 4 That is it your password has been changed!!. You can now log into your polytechnic email using this password. 5
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