Tomorrow’s Talent: How to Prepare a Highly-Skilled Workforce through Partnerships #tomorrowstalent
Tomorrow’s Talent: How to Prepare a Highly-Skilled Workforce through Partnerships #tomorrowstalent Tips for the Webinar Tweeting? Please use this tag: #tomorrowstalent or @PearsonPLS (800) 263-6317 or (805) 690-5753 Welcome For More Info / To Register / To Access Archive: Search “Webinars” or “On Demand” at TrainingIndustry.com (800) 263-6317 or (805) 690-5753 Today’s Speakers Linda Head Kelly R. Bailey Associate Vice Chancellor Education & Career Advancement Services Workforce Education & Corporate Partnerships Burning Glass Technologies Poll What best describes your organization: 1. Corporation 2. Small business (< 100 employees) 3. Community College 4. 4 year University or College 5. Other Poll What is your focus? 1. Recruiting 2. Corporate training 3. Job Placement, students 4. Workforce development 5. Human Resources, general Fast Facts • Lone Star College System, the largest institution of higher education in the Houston area, is nationally recognized, globally connected and locally focused. Known for its innovative and visionary thinking, Lone Star College System is the fastest-growing community college in the nation and a major contributor to the local and regional economy. • Enrollment is 78,000+ credit students and 90,000+ total enrolled students (20% pursing career and technology programs) • Six (6)college campuses, Two (2) university centers, Five (5) satellite centers and partners with Eleven (11) ISDs • Operating budget over $296 million • 5,500+ full- and part-time employees • $1.1 billion added to Houston economy • Nearly $500 million in bond projects • AAA bond rating (Standard & Poor’s) Lone Star Corporate College Challenge #1 Take President Obama up on his offer to be THE national provider of a trained workforce for US Employers seeking well qualified workers. Insist that Educational Institutions offer the right credit, non-credit and customized training workforce programs to train the workforce. Expand the pool of qualified workers: Quickly Building capacity exponentially Offer the same program at multiple employer locations across the US and globally Create Workforce Council Mission: To impact the economic vitality And continued success of corporations and small businesses in the greater Houston area by developing a highly skilled talent pool for employers to foster responsiveness to a global workforce in the 21st century. Create Workforce Council • Associate Degree • Credit certificates • Non-credit certificates • Customized contract training Developing Relevant Programs The Process • Step 1: Requests are gathered from everyone • Step 2 – 4: Gather data. From job titles, employer names, education requirements, to general competencies • Steps 5-6: Gather specific competencies (technical and soft), equipment needs (costs, lab size, etc.) and instructor needs using a Business Plan model presented to Chancellor • Step 7-9: Build curriculum into state system and implement instruction • Step 10: Back to OWECP for program assessment (annual and every 3 years). With recommendations for expansion or deactivation presented to Chancellor. Industry Driven Data Supported • • Labor Market Analysis • DOL – job profiles • EMSI – projections • TWC – SOC codes • Real-time Labor Market Intelligence: BURNING GLASS Industry GIS Maps • Region • System Service Area • College Service Area • Competition Data • In Person Industry The Research • Spider over 27,000 websites for job ads • Focus on data that describes Houston area: • Jobs in Greatest Demand - titles • Employers hiring • Technical and Soft Skills Required • Certifications required • Education required….and more CIT: Job Task Validation Jobs in Greatest Demand • Computer Programmers (7,824) • Software Developers, Applications (5,839) • Computer Systems Analysts (5,449) • IT Project Managers (5,053) • Network & Computer Systems Administrators (2,507) CIT: Job Task Validation Network & Computer Systems Admin Certifications • MCSE (123) • CCNP (40) • MCSA (33) • MCP (32) • MCITP (26) • Vmware Certified (24) • MCTS (19) • Information Technology Certification (16) • CCNA (12) CIT: Job Task Validation Network & Computer Systems Admin Skills • Linux (729) • System Admin (699) • Operating Systems (475) • Unix (471) • IT (416) • Technical Support (378) • Cisco (370) • Network Admin (365) • Domain Name System (353) • Sql (351) • Firewalls (329) • Oracle (325)Information Systems (320) • Windows Server (290) Industry Validation ALL – credit and non credit • Validate data gathered (example, CT technology) • Occupational Clustered Focus groups • Occupational Specific Modified P-CAL • Relationships Valuable • Chancellor & EC – advisory council • Deans & faculty/advisory councils • Students - Internships/Co-ops • Students - Job placement • Adjunct and FT Faculty - retirees Example Modified PCAL Accountability What is the true cost of the program? Cost of lab space Cost of faculty Operating budget Equipment replacement vs. Number of completers Number of enrollments Office for Workforce Development & Corporate College Number of jobs……. Business Decisions Made • Start new – CT Technology • Strategically grow exponentially - Machining • Modify extensively – Logistics Management • Intensify marketing – Oracle DBA • Deactivate – Aviation Management • Develop AA or AS – Programming/computer science • Create Center of Excellence – Energy and Manufacturing Institute Problem #2 Job Placement and Employer Recruiting • Create a stream-lined talent pipeline between employers and students. • Offer “Concierge-level Service to our largest employers”. • Assist our small businesses who don’t need as many new employees as often. • Increase opportunities for co-op and internship. Job Placement Center 1. Oversee Job Placement Database for permanent and co-op/parttime positions • Determine a single LSC Job Placement database • Assist companies with posting positions to database • Full-time • Part-time – could use as potential co-op positions • Assist companies with Job Postings – job descriptions for jobs • Transfer special requests to appropriate college dean: • Small business special projects – for example, web design NOTE: We plan to keep the campuses as they are – College President and VP Student Services direction Job Placement Center 2. Talent Acquisition Consultants will Serve our major employers (top 30 or so) who have multiple job openings • Meet regularly with the major employers • Obtain introductions by EC members, Corporate College, Deans/Faculty Advisory Councils, other • Learn their recruiting culture • Learn their employee culture • Recruit for Program Advisory Councils Job Placement Center 3. Hold regularly timed job fairs – November and April – when most of our credit students are completing certificates and degrees. The plan is to have 2 each year: • November/April – 4 in total • Skilled Trades (CF and NH, possibly CC) • Administrative Services & Computer Technology (UP, rotate?) • Open to our students and the public • Work with other local job fairs (Woodlands Chamber Job Fair) • Provide private interviewing rooms if needed About Burning Glass > Burning Glass provides employers with smart analytical tools to help manage and re-think workforce planning with solutions that optimize recruiting efforts to best attract, build, and retain talent. > Burning Glass partners with government workforce agencies to improve employment outcomes and promote skills, talent, and economic development. > Burning Glass proprietary analytical tools are playing a growing role in informing the global debate on education and the workforce. About Burning Glass Since 1999, leading developer of intelligent job market technologies, including data parsing, coding & analysis for supply and demand data as well as pattern-based matching applications and work search support. Holder of multiple patents in human capital analytics and predictive matching. • Public sector: Statewide deployments in the workforce systems of 12 U.S. states; numerous regional development authorities; 2 national labor ministries. • Education: Over 60 community college systems & campuses; dozens of four years (e.g. Georgetown, NYU, Northeastern); for profits (e.g. Univ. of Phoenix) • Research Partnerships: The Advisory Board, Jobs for the Future, NCHEMS, Complete College America, C2ER, Georgetown Center for Labor & Workforce. • Staffing companies & job boards: Adecco, Kelly Services, Michael Page, Manpower, Randstad, Volt, etc.; LinkedIn, Dice, Trinity Mirror, etc. • Employers: Google, Accenture, Bloomberg, General Electric, etc. Burning Glass: Converting Demand & Supply Into Actionable Data Intelligent Job Matching LensTM Artificial intelligence that reads & understands natural language Parse Extract Normalize Code Match Education Experience Skills Certifications Career Transitions Focus/CareerTM Intelligent Job Matching Students/Job seekers Focus/Talent TM Employers Resume Database KnowledgeMineTM Spidering Real-Time Supply: Supply: Real-Time Job from Daily aggregation of job postings Job Seeker Resumes 24,000+ websites Seeker Resumes • Statewide job match programs, • Statewide job banksjob match programs, job Aggregate Req’d Education banks • Usually free text, can be Deduplicate Req’d Experience • Usually free text, can be structured structured Parse Extract Code Required Skills Required Cert’s Jobs Database Focus/Explorer TM (BETA) Students/Jobseekers Focus/Assist TM Tracking/Admin – Education Staff Labor Insight TM • Which employers are advertising? • Which skills & certifications are in demand? • Which entry-level jobs are in demand? • And much more More Data Elements(70+) = More Detailed Understanding of Jobs & Job Seekers Company Profile Clark Research International (CRI) offers clients a breadth of multidisciplinary skills including research Burning Glass Added Extracts: Conventional Extracts: science, policy analysis, economic analysis, and data collection and analysis. • Full location: MSA (14460); LMA • Job title: IT Project (MT257165); Geocode: 42.3597, 71.0560 Manager Job Description • Min experience: 2-4 years, Level=2 • Occupation Code: 15CRI seeks a full-time IT project manager for our • Education Attainment: Bachelor’s 1099.11 (Information • Major: Boston office. He/she must be able to Computer build Science, Technology Project • Salary: $70,000 strategic partnerships; communicate project value to base salary Managers ) General Skills: Collaboration; business managers; and be able to create• and recycle • NAICS 541690 (Other Communications operational and technical solutions. Should have Scientific and Technical • development, Specific Skills: IT Design; Process strong background with software Consulting Services ) Improvement; Testing; C++, Sybase preferably in C++, with experience in implementing • Location: Boston • Certifications: PMP Sybase. Responsibilities include environmental • Number of Positions: Single assessment, documentation, process improvement, PLUS DOZENS OF OTHERS systems testing, and training. Compensation & Benefits Salary: $70,000 per year. Benefits: Medical, dental, and child care available. Requirements: BA/BS with 2 4 years of experience or the equivalent combination of education and experience; PMP Certification required. Track High Growth Occupations Not Covered by BLS Occupation not tracked by BLS Identify Hidden Opportunities: Personal Banker Top Titles in the Personal Financial Advisors Occupation Group Personal Banker, primarily a sub-BA occupation, encompasses 40% of all jobs in the Personal Financial Advisors occupation group... Yet it is a substantially different job than most others in that occupation Identify Emerging Skills Hadoop “Big Data” Postings More Than Doubled in 1 Year See trends overall and by employer 0 5000 10000 15000 20000 25000 All Hadoop Jobs 122% 0 Amazon TopFacebook Employers E-Bay IBM Yahoo Mantech Microsoft Northrup Grumman SAIC Booz Allen Hamilton Apple Performable Expedia Valueclick General Motors General Dynamics 50 100 2011 Postings (9,716) 150 200 250 300 2012 Postings (21,607) 160% Change 418% 74% 81% 112% 481% 1317% 242% 193% 102% 136% N/A% 184% 950% N/A% 173% 350 2011-2012 Proven Results for Job Seekers Expands the pool of job openings & employers served Of a total of 983,888 jobs registered in Iowa’s system, only 28% are from the state’s job feed, while 72% are from Burning Glass’s feed Match results are helpful – and sometimes eye opening 67% of NY users received good leads they had not found elsewhere 55% of NJ users report receiving good matches for jobs and occupations they had not considered A significant contribution to placement outcomes NY saw 25,000 people hired through their site in 4 months; 14% of those returning to work received an offer from a system lead 85% of MN users applied for a job they found via the system, with 47% of those subsequently contacted for an interview 35% of MN users who posted a resume were contacted for interview …And for Employers… The MN Dept. of Employment & Economic Development has deployed Burning Glass technology as an integral part of MinnesotaWorks.net, the statewide labor exchange. In 2011, the system generated these results: • Over 80,000 registered employers • 590,000 jobs posted • More than 260,000 searches by employers • 96% of surveyed employers say they would recommend their colleagues use MinnesotaWorks for their next opening • 88% reported that the system’s resumes gave them the information they needed • 66% of employers who posted a job filled an opening with a candidate from the site Substantive Savings for the State Treasury New Jersey has implemented Focus/Career as its state labor exchange. Shortly after deployment, the State evaluated the outcomes of a sample of 4,300 registrants. > An incremental 3% of respondents had gotten a job from a lead found through the system > 1,300 additional people already reemployed and almost $1 million in savings per week (based on assumptions of average weekly benefit and wages) > > Almost 20% of those who had gotten a job through the system were also receiving public assistance (e.g. food stamps, TANF, etc.) – suggesting even further savings. Extrapolated to the statewide work-ready claimant population, this represents the potential for over $350 million in savings annually if program participation were mandatory (currently under consideration by the State). Delivering New Workforce Insights & Tactical Tools for Economic Development > Identifies relevant available talent to support the skill needs of current and prospective employers > Helped show a high tech manufacturing company considering locating a plant in NY that there was sufficient availability of people with the kinds of skills they needed > Provides strategic assistance to businesses to guide investment based on talent availability > Detailed talent inventory reports based on resume database analytics used to promote the state > Proactively identifies skill gaps in state & local workforces > Targets skill development & training investments to address those gaps Robust Applications for Students/Seekers, Employers, & Staff Student/Job Seeker Suite Focus/Career • Build or enhance resume • One-click match to jobs • Job scouts • Feedback & gaps analysis Focus/Explorer • Explore the local job mkt • Analyze career options • Research degree /cert options & local programs Focus/Assist Assist seeker & employer accts • Automated activity generation • Record notes & activities • Seeker & job order triage • Request & approval queues • List & broadcast mgmt Employer Suite • Knowledge Mine of 52 million job transitions • Real-time job feed • Lens Predictive Matching Staff Suite Focus/Report • On demand reports on job seeker, job order, employer, & staff activities & characteristics • Reports defined across a broad array of parameters Focus/Talent • Build or upload postings • One-click match to talent • Talent scouts • Robust applicant mgmt Workforce Analytics • Talent Atlas: Detailed reporting on workforce skills, quals, etc. • Identify gaps • Map talent supply chains Labor/Insight • On demand reports on nat’l, state, & local job mkt activity • Database of >100 million jobs • View demand for specific skills, quals, occupations, industries • Comparisons with BLS data Questions? Kelly R. Bailey Education & Career Advancement Services Burning Glass Technologies p. (732) 800-2484 [email protected] http://www.linkedin.com/in/kellyrbailey Linda Leto Head Associate Vice Chancellor Workforce Education & Corporate Partnerships p. 832-813-6816 [email protected] Visit me on Linked In! Twitter: @Burning_Glass © 2013 Burning Glass International Inc. – Proprietary and Confidential Search Software Database Administrator Postings © 2013 Burning Glass International Inc. – Proprietary and Confidential Upload an Existing Resume… © 2012 Burning Glass International Inc. – Proprietary and Confidential …Or Build A Detailed Resume Without Writing… © 2012 Burning Glass International Inc. – Proprietary and Confidential …While Articulating Transferable Skills… © 2012 Burning Glass International Inc. – Proprietary and Confidential Voila! © 2012 Burning Glass International Inc. – Proprietary and Confidential Upcoming Webinars • Apr 30: Add a New Dimension to Your Virtual Classes • May 6: Learning is Change. 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