1 HOW TO SECURE YOUR DREAM JOB IN 40 DAYS OR LESS WRITTEN AND PRODUCED BY Aderonke Favour Bamidele (A.K.A Infopreneur Queen.Consultant/Information Entrepreneur) e-Mail: [email protected] www.infopreneurqueen.com www.asimforum.com www.queenwebhost.com www.infopreneurqueen.com 2 ABOUT THE AUTHOR Aderonke Favour Bamidele is a Graduate Of Geology University Of Ilorin. She realized her passion for writing when she decided to quit her formal day job to start a career online. She has created so many information products ranging from wealth creation products to life changing information products. Infact, one of her e-books Titled ‘‘The Internet Wealth Secrets’’ is one of the hot selling Information Product on the Internet right now. The book features several online job opportunities (i.e Work from home jobs) that are highly suitable and profitable for an average Nigerian. She is fondly referred to as the ‘Infopreneur Queen’ (coined from the term ‘Information Entrepreneur’) by friends and colleagues. www.infopreneurqueen.com 3 She is dedicated to helping individuals and small business owners to believe in themselves and to know that, you can actually do what you love and get paid. All that you need is determination, hard work and a positive mental attitude. A positive mental attitude is what will drive you to your success. To know more about the Internet Wealth Secrets Ebook. Visit her website on www.infopreneurqueen.com or call her on this number 08136499063 www.infopreneurqueen.com 4 All Rights Reserved No part of this book should be reproduced, stored in retrieval or transmitted in any form by any means, electronic, mechanical, photocopy and recording or otherwise without the prior permission of the author/publisher. www.infopreneurqueen.com 5 PREAMBLE How to get a good job is a mindset phenomenon, and it is the utmost desire of every undergraduate or fresh graduate. Getting a job begins with a job search plan which will help the person in question to remain guided throughout the process. How to get a high paying job is a very important career aspect when it comes to taking full grasp of the job market. Job-hunting has existed ever since man required others to help in carrying out numerous tasks. And as the year goes by, it gets tougher and tedious because of the recession and crippling economies. Due to the limited number of jobs available in our country these days, every employer applies elimination screening method in order to reduce the influx of job hunters and to get the best candidate who are competent enough knowing all the necessary recruitment requirement and meeting up to it. In this much applauded book titled “How to get your dream job within 40days or less” you will only need to understand the basic strategies needed for a successful job search and be able to quick decisions on how to get yourself the job of your dream. This book provides in details all the needed requirements for every job hunter and to land his/her desired job in all the sectors. My desire with this book is to reach out to millions of people with the daunting task of getting a dream job. If you are an undergraduate, graduate or a job seeker, congratulations because, this book is for you! HOW TO SEARCH BEGIN YOUR JOB The following steps will guide you on how best to begin your job search. Use career planning to secure the job you really want in record time. Taking time to plan your job search strategy will actually decrease the amount of time it takes to find the job you really want. www.infopreneurqueen.com 6 Identify what you are really looking for in your ideal job and what you have to offer, it is easier to discover opportunities for a person with your unique skills. Know yourself, know your market, and combine this knowledge into a winning job search strategy. Start by changing the way you think about yourself. Identify what you have to offer and then find employers that are looking for people with your skills - employers that are actually hiring. Quickly write down what you would like to see in your next job description. Then, write a brief list of your interests, abilities, values, and skills. Do your interests, abilities, values, and skills match the tasks you have identified for your ideal job? If not, identify the key differences. You may discover that you have been spending your time pursuing positions that do not interest you, or you may identify skills that you need to build on to get the job you really want. Don't be discouraged if you don't have the time or money to get the education or training required to obtain your ideal job today. Thoughts like ‘ I don’t know anybody in that company, I don’t think my kind of person can cope with that firm’ My grades are too poor’ bla bla bla should be completely avoided. Such thoughts can weigh you down and this can mar your chances of getting your dream job. You can look for a position that you know you can secure in the right industry and plan to make valuable connections that will ultimately help you achieve your goal. Every industry hires skilled workers from a wide variety of disciplines, to understand the scope of opportunities available for people with your skills, review information and projections from the sectors that interest you most. Many great job-hunting resources are available on the Internet. For example, review the company website and read recent press releases, job postings and any financial information that you are able to access. Press releases answer many of the questions you have about a company or organization. Look for answers to some, or all, of the following questions: Have they developed, or will they be developing any new www.infopreneurqueen.com 7 products in the near future? Is the company planning to grow through acquisition? Have they merged recently? Find out as much information as you can about each organization before you call to arrange an informational interview. Approach the folks you believe could provide the most relevant information, but agree to meet with anyone in the organization that will give you twenty minutes of their time. Remember - current employees are one of the best sources of referrals, and they may be the eyes and ears for the hiring manager. Preparing Your Applications A quality job application can make a big difference to your chances of being invited for an interview. It is not enough simply to provide facts and information; you need to present your application persuasively and thoughtfully. The complete application may include any or all of the following resumé, cover letter, application form, selection criteria document, academic transcript and your photograph. Applications for a particular job needs to be tailored. Use the selection criteria to help you decide what to highlight in the various documents. www.infopreneurqueen.com 8 Become familiar with selection criteria generally. Employers like application forms because they can ask for the information they want, rather than take what applicants choose to include in their resumes. Applications don’t always ask for a cover letter, but include one if there is the opportunity – it is professional to introduce yourself, and gives you an opportunity to highlight your most relevant selling points. Employers/recruiters read through applications differently – some read cover letters and place a great deal of emphasis on them; others skip straight to the resumé or application form. So all documents need to be equally well prepared. Always contact an employer or recruiter if you are unclear about requirements. In most cases a contact name and number is given for this purpose. Job advertisements are not always well written, so don’t be reluctant to take the initiative and ask for clarification! Review your experiences and skills. Many parts of an application require or can be enhanced by giving examples from your experiences (for example – where you demonstrated a skill or a type of achievement). Research the organisation and role you are applying for. Try to lodge your application well ahead of the closing date. Avoid last minute dashes to the finishing line as systems get overloaded. www.infopreneurqueen.com 9 APPLICATION FORMS Application forms are commonly used for Graduate Employment Programs and by some large organisations for general recruitment. Types of questions can include: Biographical questions about your education, results and experience. Open-ended questions relating to your interest in the position, career plans, skills and strengths, knowledge of the organisation or industry, extra-curricular activities, achievements and understanding of the values of the organisation. Behavioural questions which ask you to give an example of a time when you demonstrated a particular skill/competency. Key Points About Applications Forms Writing Job Applications Your written application provides a summary of your education, qualifications, skills and experience relevant to the duty statement of the position for which you're applying. To successfully gain a new position you must clearly demonstrate in your written application that you meet all the selection criteria before you will be shortlisted for an interview. The written application is important because it is probably the only information that the selection panel has about you. The selection panel does not have access to your file (for current employees) or to details about you from previous applications, and they will normally contact referees after interviews have been held. Even if there are some members of the selection panel who know you, there may be others on the panel who know nothing about you. A written application also indicates the following things about you: how clearly you are able to express yourself your ability to be brief and to the point in describing your skills and experience your ability to exclude irrelevant information your use of grammar, spelling and punctuation, and appropriate use of language your ability to present information neatly, logically and clearly. www.infopreneurqueen.com 10 For these reasons it is important to prepare your written application as well as possible. Your aim is to persuade the selection panel that you are the best person for the job and worth interviewing. Suggestions on how to do this are outlined below. Writing Skills When the Appointment Committee receives your application, they are not only looking at your range of skills and experience, but will also assess your written communication skills. The Committee may examine any of the following: how well you structure written information how well and how clearly you express your ideas how well you target your communication to your audience your grammar and spelling ability your understanding of document formatting your attention to detail in regards to typos and information. In order to show that you have high quality written communication skills, your job application should use of action words (verbs) to indicate the range tasks you can achieve, and use of a positive tone to demonstrate your abilities. This will indicate that you are proactive (rather than passive) in your job, and focuses on what skills you do have rather than anything you might not have as much experience in. Action Words When putting together your written application, you will need to describe your skills and competencies. In describing the skills you have and use, it is important that you describe them accurately. Often we undersell our skills by using 'inactive' words, such as 'do' (do the mail, do minutes). Sometimes we go to the other extreme and use terms that come across to the reader as bureaucratic jargon ('utilise interpersonal communication'). Occasionally we give an inflated indication of our level of responsibility for a task and use 'manage' and 'control' when we actually 'administer' and 'monitor'. Positive Tone How you phrase what you say and the words you use in your written application can convey either a positive or a negative message to the selection panel. www.infopreneurqueen.com 11 Try not to include what you can't do; avoid phrases such as: 'I don't have any experience in...' 'My knowledge of... is limited.' or adjectives such as: unfortunately only quite. Use of such words and phrases may convey a negative message to the selection panel that you either do not have the necessary skills and experience, or that you lack self-confidence. Instead, focus on positive statements about what you can do, such as: 'I have experience in...' 'My knowledge of... includes...' and adjectives such as: very several many good/excellent. Such positive words and phrases convey to the selection panel that you do have the skills and experience, and that you have confidence in your own abilities. JOB APPLICATION DOCUMENTS As you already know these are all the required documents that need to be well written by any prospective job applicant before he/she can be considered and invited for a job interview. I’m going to treat them one after another ensure you flow with me. This usually includes CV/Resume, Cover Letters, thanks you letters, follow up letters etc. A CV is an acronym for the word Curriculum Vitae. It is the outline of one’s educational and professional history usually prepared for job applications. It is generally the course of one’s life. A CV is the most flexible and convenient way to make applications. it conveys your personal details in the way that presents you in the best www.infopreneurqueen.com 12 possible light and can be used to make multiple applications to employers in a specific career area. Professionally packaged curriculum vitae makes you stand out from the crowd. And because of the fact that hiring of applicants from different discipline can be very competitive, it is important to get noticed for the right reasons. Work experience and skills developed through extracurricular activities will give you an extra edge in a pile of CV’s from similar applicants. Your CV goes a long way in determining whether your services can be employed in any given company of your dream. First impressions definitely counts when it comes to your CV. Recruiters may only glance at it briefly and they don’t waste time trying to locate hidden details. It must be logically structured and broken down into clearly marked, readable sections. Use your CV’s structure to build up a picture of yourself. WHAT IS A RESUME? Though a resume and a CV are synonymously considered as same, there still exists slight difference between this two application documents. A CV is basically prepared by individuals with an account history of previous career experiences or a person who wishes to leave the present job, to switch to a better paid job having at least two years experience. It contains the details of the achievements, career history from other previous jobs. A resume on its like is an American English word for curriculum vitae. It does not entail details of job accomplishments, rather it focuses on the skills and talents possessed, in other words a resume is written by those fresh graduates with little or no previous job experiences. Most CV and Resume follow the same format but it does mean that they nearly all look the same. How you choose to structure your CV is up to you, as there is no rule of thumb as regards this. But the most important thing is to decide on a layout and style and then be consistent with your use of headings and fonts throughout. TYPES OF CV/RESUME There are various kinds of CV/Resume such as: www.infopreneurqueen.com 13 Traditional Functional Multimedia Chronological E-mailed & Web I shall explain them one after another to your appreciation lets starts with the first one. THE TRADITIONAL CV/RESUME This is the out dated type of CV/Resume style but this is still used by a lot of people to make themselves appear boring by having the kind of layout and headings that people used 30 years ago when all documents were prepared by typist with limited possibilities in terms of design. The style was like a list and began with the unnecessary title curriculum vitae, usually more prominent than the candidate’s name. When recruiters receives such documents they had to work hard to discover who the candidates was, what they could offer and what exactly they had so far achieved in life. Everything was shrouded in mystery, conformity, formality and the fear of being different. CHRONOLOGICAL CV/RESUME Chronological CV/Resume presents your education and work experience either in the order in which they happened, or in reverse order, with your most experience first. Since recent to an employer, this latter method is now widely used. The advantages of a chronological CV are that it emphasizes the companies or organizations you have worked for (the periods of time involved) and your continuity of employment. The disadvantages is that if your career has had ups and downs, especially if it includes periods of employment, these shows up very clearly. The employer who is looking for a steady and reliable employee will probably favour this approach. Its other disadvantages includes that it: - Emphasizes your career growth - Easy to follow, read and understand - Extremely common and is therefore typically preferred. FUNCTIONAL CV/RESUME: www.infopreneurqueen.com 14 A functional CV is organized by skills and qualities. If, for example, your experience is in book sales, the functions you could use as headings might be: Presenting the product range Customer care Information technology etc Under each one you can provide further details of specific experience. The advantage of this approach is that you can focus on your strengths without having to spell out relative inexperience or periods of unemployment. The disadvantage is that it may not make clear important periods of employment with impressive employers. The employer who is looking for applicants with particular skills and capabilities will find the functional CV more helpful than the chronological. This format is often used by fresh graduates that just finished from their NYSC primary assignment. REASONS FOR USING FUNCTIONAL CV/RESUME INCLUDES If you are aiming to sell your skills to target specific competences. If you do not have a consistent employment history you are/have recently changed careers. You have employment experience but it is not related to the position you are interested in. Take time to weigh up the pros and cons of a functional CV purely because they are no more common and easy to follow. However, there are certain circumstances when functional CV/Resume is useful. E-MAILED AND WEB CV’S/RESUME The online CV/Resume model allows you to post a CV where it can be viewed by recruiters looking for candidates. The whole system is normally database driven and must have specific fields into which you enter particulars types of information about your self. www.infopreneurqueen.com 15 You can, however, choose brilliant words to place into this kind of online CV, words that summarize your skills effectively and accounts of your employment that show what a powerful candidate you are. Like every other writing task to achieve results you must take time and prepare what you want to say. It is in your best interest to post a CV/Resume that has enough quality and energy about it to make recruiters pause enough to find you interesting. Many employers in this computer era accept application in CV format to be sent as an attachment to an email. This is normally in MS WORD (.doc) FORMAT or HTML (Web page format). Also say you’ll send a printed CV if required. PDF (portable Document format) also quite widely used and you can download a PDF converter such as cute PDF www. Cutepdf.com/products/cutePDF/writer.asp for free: If you have a laptop or any computer systems install it and then “print” the document to a folder on your pc. If in doubt your CV in several formats. Ensure you email back to yourself to check it before sending it out. MULTI MEDIA CV/RESUME This format usually on CD-Rom or published online are a superb idea for lodging a portfolio if you are an actor, a web designer, a radio announcer, a journalist, a model, a Tv producer or an interim consultant with impressive presentations to display (contact our webmaster department if you are interested in this). For other professions there are risks that this could make you seemed grandiose? They would be useful as a portfolio to accompany a good CV/Resume or letter of approach in the firms that suit them like the ones I used in the above examples. GENERAL FORMAT OF A CV/RESUME WHAT TO INCLUDE Personal details Name, home address or college address, phone number, email address, date of birth, sex and state of origin. If you have your own web homepage? Include it (if it’s good) Career objectives; A persuasive statement on what you can offer. www.infopreneurqueen.com 16 Education: Give places of education where you have studied most recent education first. Include your degree grade (GPA) if its excellent e. g. first class, higher second class upper and distinctions. Include any special project, thesis, or dissertation work. Earlier courses, taken at say age 15-16, may not need much detail. Work experience: List your most recent experience first. Give the name of your employer, job title, and very important, what you actually did and achieved in that job, part-time work should be included. Interests: They will be particularly interested in activities where you have leadership or responsibility, or which involve you in relating to others in a team. A one-person interest to them, unless it connects with the work you wish to do. Give only enough detail to explain. (if you were captain of a sports team. They do many games you played, and how many wins you had! They will ask at the interview, if they are interested.) if you have published any articles jointly or yourself, give details. If you have been involved in any type of volunteer work, don give details. Include swimming if you are applying in an oil and gas company. Include games like scrabbles, chess, monopoly, gym etc avoid hobbies like eating, sleeping, singing, dancing and the likes, they are un-professional. Skills: Ability in other languages, computing experience, or possession of a driving license should be included. References: Usually give two names –one from your place of study, and one from any work situation you have had. Or if this does not apply, then an older family friend who has known you for sometime. Make sure you inform your referees before using them and ensure that they willing to give you a reference. Give their day and evening phone numbers if possible. TIPS ON CV PRESENTATION General research by human resources department suggested that 60% of CVS from job applicants are mailed to the wrong person: usually the www.infopreneurqueen.com 17 managing director. Applicants who addressed their application to the correct named person were 15% more likely to get a letter of acknowledgement and 5% more likely to get an interview. Applicants sending CVs and letters without spelling mistakes are 61% more likely to get a reply and 26% more likely to get an interview. “In the age of spell checker, there is no excuse for spelling mistakes”. The most common mistakes to not show up in a spell check were: e.g “ fro instead of for”, “ grate instead of great”, “liased instead of liaised” and “ stationery instead of stationary”. Other turnoffs include: Misspelling the name of the company addresses, not having a reply address on the CV, trying to be amusing. CV DO’S AND DON’TS Here are some simple Do’s and Don’ts that can help you avoid many of the more common mistakes associated with poor CV. CV D0’S - Your CV should be carefully and clearly laid out not too cramped but not with large empty spaces either. Use bold and italic typefaces for headings and important information. - Each page of your CV should be on a separate sheet of paper. It’s a good idea to put your name in the footer area so that it appears on each sheet. - Be concise a CV is an appetizer and should not give the reader indigestion. Don’t feel that you have to list every exam you have ever taken, or every activity you have ever been involved in, consider which are the most relevant and / or impressive. - Be positive, put yourself over confidently and highlight your strong points. For example, when listing you’re levels, put your highest grade first. - Be honest- although a CV does allow you to omit details (such as exam resits) which you would prefer the employer not to know about, you should never give inaccurate or misleading information. www.infopreneurqueen.com 18 - If you are posing your CV, don’t fold it- put it in a full size A4 envelope so that it doesn’t arrive creased. - Make it interesting. If you follow a boring format or copy out your job definition it will be dull as ditchwater or recruiters who have read lots of applications every day. You need to reach these people where they get interested. The story of your career needs to tell them the context in which your achievements have taken place and let them know what value you offer for the value you offer for the future. - avoid Yucky claims The medium is in the message. If they have reached the third paragraph of your letter and glanced at your CV, you have already shown them that you can communicate. There is no need you are a Good communicator, a self starter or a great team player in so many words. It needs to be implicit in your account of yourself, not stuffed under their nose as a grandiose claim. People who do not look naïve; people know how to say things that matter about the real issues involved. Yucky claims are like unsubstantiated bullet points-n they have no substance. - Edit and edit again Professional writers throw away more stuff than they publish; put it all down and then reduce it until you fit two pages. If necessary group all your EARLY CAREER under separate heading and just give each job a line or two. Place the focus on the last 5-10 years and the highest level of activity and achievements. Cut the minor roles and competence, which are already implied by the big stuff you do. Write brief and powerful introduction last, when you know what you need summaries your offering, and don’t bother giving it a heading anyone can see what it is. Think headline and a few strap lines, making sure they hang together to lead into the story your story. IN SUMMARY Try to keep your CV straight forward, check the spelling thoroughly (using word processing software) balance the content against length i.e. cut unnecessary information such as relevant back dated job descriptions. www.infopreneurqueen.com 19 Adjust the CV to suit the required qualities in a concise manner. And don’t forget that your CV is basically a selling tool and a way of persuading a consumer to buy product: i.e. your dream /company/ firm deciding that your skill accomplishments experiences are worth paying for. CV DON’TS - If you’re considering enclosing a photograph of yourself, don’t! It’s necessary, and no matter how attractive you may be, it’s possible that you may bear a striking resemblance to someone the reader doesn’t like, and that could mean a strike out for you! You should perhaps, include a passport with a cheerful facial appearance only on demand. - Avoid odd size paper or loud colors. 81/2 × 11 inch paper in white, buff or beige, is appropriate. Also, be sure to use a good quality paper. - Your salary history or reasons for leaving previous jobs should never be included in a CV. Also, don’t mention sexual harassment issues, lawsuits, workers’ compensation claims, or say, “They fired me for no good reason.” In addition, leave out any discussion about musical instrument you play, sport you enjoy, your marital status (with the number and gender of kids), age or race. This is a business marketing document, so limit the information on it to business related issues. - Don’t include references to areas of your life that are not related, or have nothing to do with your current career goals. Membership in outside social organizations, military service, etc. have no place in a CV, unless they somehow apply to your job objectives. Last, but certainly not least- don’t have any unreasonable expectations of what a CV can do. You will be guilty of a grave error in judgment if you expect someone to hire you because of your CV. It never happens! Your CV is simply am piece of paper. It comes with no guarantee of truthfulness, and it certainly can’t close a deal. You may choose to believe that your record speaks for itself, but the truth is: only you speak for yourself. See you one day of the interview. RESUME DO’S AND DON’TS Most employers scan resumes for less than 30 seconds, so job seekers need to learn how to make that time count. Grabbing the spotlight with a page or two of information isn’t easy, but luckily, there are steps you can take to ensure that your resume is clear, comprehensive and delightfully www.infopreneurqueen.com 20 tempting to employers. Learn how you can make yourself stand out with these Do’s and Don’ts. RESUME DO’s Make the resume as reader friendly as possible: be concise and neat. Bullet point work well. In addition, put together a version of your resume that will be easy to read when you paste it into online forms and career sites; a beautiful formatted may be illegible in some such instances. Include as much contact information as you can: you want to make it easy as possible for employers to contact you, so be through. Have a clear aim: you need your reader fast, so let them know what you’re after. An easy way to do this is with objective statement. The more specific it is, the better. Include a summary section: title a section “Qualifications” and outline your most important qualities and skills at the beginning of your resume, especially if is longer. Focus on your employer’s needs: this is an opportunity for you to win over your potential employer, not to showcase your favorite accomplishment. Focus on what appeals to your reader most. Study the advert experience that meet the qualifications required. List your work experience in reverse chronological order: start with the most recent job and work backward. List your information in order of importance to the reader: for your job experience, this will usually be the position/title, the location of employment. For education, it is usually the degree name with the university, the location, the graduation year and then any peripheral information like your minor or your GPA. Keep in mind, however, that information such as a GPA or unrelated minor becomes trivial as you become more experienced. Use action verbs: you want your resume to have life, so avoid the passive voice. Also, mix up your verbs. Try collaborated, “established” or “directed” avoid verbs such as “work” that are vague and generic. Focus on your accomplishment: these are what attract employers; they are familiar with jobs description, so highlight what makes you unique. www.infopreneurqueen.com 21 Did you increase profits? By what percentage or naira amount? How much? Emphasize transferable skills: it’s great to have a lot of skills, but employers want to know what you can do with that position you’re applying for, so tell them. Use numbers: be specific, list the number of people you have supervised. The same goes for sales increases, clients you represented and so on, quantitative skills are impressive. Proofread carefully: typos, misspellings and grammar mistakes may cost you the job. One of the easiest ways to lose you the job. One of the easiest ways to lose your reader is by having errors, so show your employer the same care and work ethic you will demonstrate on the job. Neatness counts: a poorly structured, badly typed resume tells much about the applicant. None of it is good; spend the extra money to have your resume typed or word processed, or even printed. It’s well worth it. RESUME DON’TS Lie: this is just a bad idea in general, but especially in resumes, be honest; trust in your experience and skills. Use personal pronouns: they detract accomplishment, distract the reader and add unnecessary words. Go overboard with your job experience: fifteen years is the rule of thumb. You don’t want to drawn employers with information. Emphasize jobs or skills you don’t to do: even if they are part of your work experience or accomplishments, if you don’t want to do them again, don’t emphasize them. Include post primary school information: quality over quantity, you want to focus on what is most important and high-school / post primary school accomplishments just don’t make the cut. Use the title “Resume: although this may seem logical, it looks amateurish. Stick with just your name and contact information at the top. Include controversial information: avoid mentioning religion, political information or any potentially incendiary information. www.infopreneurqueen.com 22 Include personal data: you want to keep your resume business related, so avoid giving your age, height, marital status, photograph or anything else personal. You want to keep your resume business related, so avoid possibility of being discriminated against for these things. In addition, if you provide a URL for a personal website, ensure that it doesn’t contain personal information or pictures that might give employers the wrong impression. Also, remember that employers can easily run a Google search on my space, facebook or similar sites. Include hobbies or interests: employers often see this kind of information as filler for a weak resume. In addition, hobbies such as reading, analytical thinking for instance, provide little insight. Include salary histories or reasons for leaving previous jobs: these topics should be avoided at all cost. Money should never be discussed so early in the job process, there’s no way to come across positively when talking why you left a job. In particular don’t bad-mouth an employer, because it speaks poorly to your professionalism. List references: list references should be offered only when requested. How to cover gaps in your CV By gaps we mean a time of relative inactivity or a time when you do not have any job/ career. The fact remains that CV is like a replica of ourselves without our being and we should try as much as possible to portray our selves in the best true color. Out-of-work gaps are not a big deal by itself. People are not comfortable with it because it looks like they were not productive for sometime, and that implies some sort of failure. The essence of this write up is to highlight how best one can cover up gaps in the CV/Resume where applicable. Let’s proceed: Suppose you have a minor gap of a few months (less than a year). In that case nobody needs to know about it really. All you have to do is write your CV with yearly gaps instead of giving the month and year. In this way, when you mention only the years, it will not be visible that there is a gap of a few months in between. If the gap indicates the time period you took for having a child, then it is good to tell them without much trouble. www.infopreneurqueen.com 23 Suppose you have a two years gap in your CV between two jobs when you did not have any job. ‘What happened in the gap period?’ the employer will ask. In most cases, people leave their jobs to pursue higher studies – if that is the case with you, let your employer know. In this context the gap will be seen as a benefit. If this is not the case, and you have just been in between jobs for a gap of more than one year – You may like to say that you have been selfemployed for some time, you might say that you have helped your father, uncle, bother, friend, etc to set up their business (be sure you have the details ready as you will be asked for them) Be careful to have a plausible explanation as to why you are seeking employment again. A good reply here would be that the business is now successfully handled by the friend, partner, father (or someone who could take over) and you are looking forward to pursuing your main career goals; you may also say that you have volunteered to work for some philanthropic cause that your family, community, or friends created (again be ready to give details); you can say you wanted to be with your family for sometime before you started working again (be sure you have plausible reasons – like grandmother sick or wife/husband having a too demanding career which neglected the children who were young at the time. As a last resort – and not one that I would personally advise anyone to do – you could just fib saying that ‘from the year so-and-so to present I was working in the following capacities’ and enumerate your jobs without giving the years. It is possible that the employer assumes that your work is uninterrupted. However, such deceptions (however mild it may seem) can create a deep sense of mistrust when found out – hence it is advisable to always use the truth in your answers. However, it is best to explain the gap in as simple and realistic situation as possible, which in all probability, will not recur in the future. Look for normal, legitimate ways to bridge the gap. However, you should not worry too much if you cannot really carry it off- in that it is better to tell the truth directly (such as you could not get the right job) and highlight the fact the you would be a valuable asset to the company. SUBMITTING YOUR JOB APPLICATION DOCUMENTS When a prospective employee submits a job application in writing, the job application documents usually include a covering letter, a curriculum www.infopreneurqueen.com 24 vitae, a photograph and copies of references. The job advertisement itself often states what documents are required. The employer is under an obligation to ensure their safekeeping and to treat them as confidential. Employers ask for information about job candidates in a variety of ways. When reading a job ad, pay special attention to any instructions about how to apply, and make sure to include any documents the employer requests. Below are some of the documents an employer may ask for, along with some tips for preparing each type successfully. Some employers will only accept information electronically. Others will only accept completed job applications. Some will not accept phone calls about openings. Other employers will want additional material, like work samples or references. Don't be disqualified for an opening because you didn't follow the instructions. Common methods of applying for jobs include: Job applications. Many employers have a standardized form which they require all job applicants to complete. They use this method to make sure that they have the same information about each applicant. If you're asked to complete an application, make sure you follow directions, provide all requested information, and write neatly. Printed cover letters and resumes. Many job ads ask applicants to mail these documents. Find out how to make your resumes and cover letters stand out in a crowd. Electronic cover letters and resumes. Some employers will only accept these documents electronically. They use software that electronically scans resumes and cover letters for key skills and experience. Understanding how to include vital keywords in your document is becoming more and more critical. You may also be asked to e-mail copies of your resume and related documents. Letters of reference. These are written evaluations of your work performance and work habits. Your present or previous supervisor, manager, fellow team member, or teacher can write one at your request. However, some employers will not give written letters due www.infopreneurqueen.com 25 to liability issues. It never hurts to ask for one, though, especially if you feel you've demonstrated good work or study habits. Portfolio. A portfolio is a personalized collection of items that illustrates your skills and experience. It might include work samples, letters of recommendation, a resume, school transcripts, or awards and honors. Above all, your goal is to communicate your education, skills, and past accomplishments to the employer in a clear, straightforward manner. It's up to you to show why you'd be a good fit for the job. THE SAMPLES OF A WELL PACKAGED CURRICULUM VITAE/CV Example one OYADIJI OBINNA 28B Udoma Street, Enugu Enugu State 07072067273 [email protected] OBJECTIVES To contribute to the strong background in solution implementation and customer services, along with unique drive for excellence and success to your firm in a project manager capacity. PERSONAL Date of birth: Sex: Marital status: Local Government area: State: Nationality: EDUCATION www.infopreneurqueen.com 16th Nov, 1978 Male Single Njikoka Anambra Nigerian 26 1999-2003 1994-1998 Bachelor of Arts in business Admin/marketing University of Mexico Albuquerque, NM. B.sc in Computer Science/ Networking, Nnamdi Azikwe University Awka Anambra State PROFESSIONAL EXPERIENCE: Solution Architect New Mexico Software Albuquerque, NM 2003-2004 Promoted from implementation consultants and collaborated with clients team to define corporate strategy based on business goals strategic initiatives; developed creative and profitable solutions for internal/ external clients. Over saw software platform design and custom software delivery for multimillion dollar accounts Defined and directed project goals, objective, critical success factors, milestones and risks. Implementation consultant; New Mexico power software, Albuquerque, NM 2000-2003 Promoted from technology manager and was selected to handle highest level accounts based on ability to build trust with customers. Teamed with engineering to design and manage consistent and reliable learning systems. Managed technical platform implementations and integrations with third party software. Earned highest customer implementations consultants. satisfaction rating of all Technology manager, 1st kings power software company Ltd Nigeria 1999-2000 Promoted from senior support www.infopreneurqueen.com 27 Managed 70 accounts throughout Kaduna, Lagos, Abuja and Port Harcourt, supervised software installation, system configuration and testing for fortune 1000 customers. Collaborated with products development team to implement product improvement. Designed and conducted client workshop for technical software enhancements, provided customers with marketing ideas and inhouse training to promote their success company wide. OTHER SKILLS AND AREAS OF EXPERTISE Highly experienced and proficient in blue print design - Facilitation - Business needs assessment - Project management and consulting - Technical pre-sales and presentations - Requirement management - Product implementation - Articulate communicator who can fluently speak English, Igbo, Yoruba and Mexican languages. - Blending technical expertise with exceptional interpersonal skills while interacting with customers, sales staff and technical/ engineering teams - Willing to travel extensively INTERESTS AND ACTIVITIES Playing monopoly and scrabbles, Gym REFERENCES Dr. Roland Steiner General Manager and Area General ; New Mexico software’s, Albuquerque, NM www.infopreneurqueen.com 28 0086-1391179-7904 [email protected] Prof. Emeka Uwankwo Md 1st kings power software company Ltd FCT Abuja, Nigeria 08037855803 [email protected] Example Two ANTHONY, CHIKELUE UDEZE 13 UDOKA CRESCENT, AWADA ONISHA, ANAMBRA STATE [email protected] OBJECTIVE A versatile analytical and hardworking Environment protection officer with practical hands on approach, who always perseveres to achieve the best results, Able to collect and analyze information, digest facts/ figures and quickly grasp complex technical issues. Excellent negotiation and problem solving skills and swiftly identifies the root of any problem and develops an effective solution. Proven ability to manage and complete projects to the highest standard, with a meticulous attention to detail and within agreed deadlines. PERSONAL INFORMATION Date of birth: 16th Nov, 1978 Sex: Male Marital status: Single Local Government area: Njikoka www.infopreneurqueen.com 29 State: Nationality: Anambra Nigerian EDUCATIONAL PROFILE 1999-2003 Bachelor of Arts in business Admin/marketing University of Mexico Albuquerque, NM. 1994-1998 B.sc in Computer Science/ Networking, Nnamdi Azikwe University Awka Anambra State MAJOR ACHIEVEMENT Successfully achieved environmental regulation targets and objectives for land. Water and air, set by the Nigeria Environmental Protection Agency (NEPA); substantially raised the profile of NEPA in south west Nigeria and significantly improved the performance of landfill sites, quarries, factories industrial/ sewage plants and farms. Managed major environmental incidents for NEPA including industrial, agricultural and road traffic accident spillages, and illegal waste disposal, coordinated the clean up, handled media relations and was personally interviewed on both radio and TV. Reduced landfill and saved a major local producer 1.4 million naira (securing 10 jobs) by innovatively devising a process to reuse industrial waste rather than pay for landfill; this also saved the forestry commission from using non-renewable recourses. Developed and built good relationships with stakeholders at all levels, which led to improved co-operation and reduced the need for enforcement notices or legal action; stakeholders included managers/ operatives, council chief executives, members of the parliament (MAPS) and members of public. CAREER HISTORY Environment protection officer, protection agency, 1996-Date www.infopreneurqueen.com Nigerian environment 30 Applied environmental regulations relating to land, water and air, in line with NEPA’s objectives, procedure and targets. Monitored the performance of landfill sites, quarries, factories, industrial/sewage plants and farms ensuring they complied with environmental regulation. Carried out site inspections, acted in an advisory capacity and determined whether any enforcement action was required (collected evidence and prepared reports). Maintained regular contact with both the public and stakeholders to deal with their enquiries, requests, complaints or possible legal action. Ensured all deadlines were met (these were often set by legal requirements or NEPA policy) this required excellent database managements skills. Assessed planning proposals and carried out environmental impact assessments, reviewed authorizations/licenses and new applications for authorizations/licenses. Assistant area Inspector, Jiga River purification Board, 1994-1996 Transferred to NEPA following the formation of NEPA on 1 April 1996 Assisted two area inspectors with the prevention of water pollution (implementing the control of pollution Act 1974) this included surface / ground water. Rivers lakes and coastal areas. Assessed application to discharge, carried out site inspections, handled pollution reports and provided advice to the public and the industry. POLLUTION PREVENTION ASSISTANT, FORTH RIVER PURIFICATION BOARD 1992-1994 Supported two pollution prevention officers and maintained the sampling and inspection plan for authorized discharges. www.infopreneurqueen.com 31 Sampled a wide range of discharge points and determined environmental monitoring locations which include sewage works, factories, and power stations, inland waterways (Forth & Clyde and Union Canals). River and coastal locations. Metal Works, Trivet Sheet Metal 1988-1990 Fabricated industrial components, which included forging moulds, producing ducting (carried out installations on site). Lift car refurbishment and hydraulic oil tanks. Gained extensive experience in a wide range of welding techniques including gas, MIG and TIG on a range of metals including ferrous steel, aluminum, stainless and nicks; was also responsible for spray painting many of the finished components. Tractor Driver/Machine Operator, Mattson Farms. Montana USA, 1998 Worked overseas on an industrial exchange programme on a large scale grain farm in the USA, operated large filed tractors and loading shovel, and drove grain trucks and a large dump truck, handled all aspects of equipment maintenance. Farm Worker (Part Time and Full Time), 1982-1988 Worked on numerous farms across Scotland and north Yorkshire, gaining a wide range of farming experience, which included tractor driving during grain and vegetable harvesting, grain dryer operation and livestock work (e.g. Lambing) HOBBIES OUT OF WORK Basket balling, playing chess, reading and travelling. PERSONAL REFEREE: Dr. chucks Okeke Head of department Agriculture Collage of Agriculture,Umudike 080………….. [email protected] Very Rev Victor Nwosu Archdeacon Onitsha central Anglican Archdeaconry www.infopreneurqueen.com 32 0808………….. [email protected] Example Three CHIKEZIEM, ADAOBI ONU 25 Johnson Street, Victoria Island, Lagos 08033426754…….. [email protected] CAREER OBJECTIVE Looking for a challenging career, where there is scope for demonstrations, always on look out for a positive and bigger outlook, thrive on imagination and passion, Rigorous thinking and boundless curiosity sets levels and standards that exceed expectations. A learner for life. EDUCATION B.Sc Applied Biochemistry (2nd class upper division (4.21), Amadu Bello University Zaria. 2003-2007 central urban secondary school Ilorin, Kwara State (WASSCE) 1997-2003. PERSONAL SKILLS A good team administrator/ leader - Verbal and written fluent in English, Igbo, Yoruba and French - Highly enthusiastic and optimistic - Excellent knowledge on computer micro soft word, excel, database computation and internet. - Effective in meeting up to deadlines and in the use of initiatives. WORK EXPERIENCE Laboratory Technologist, Hyjanimon Biomedical laboratories and blood banking Ltd, Onitsha, Anambra State. August 2007/2008 Chief Lab. Scientist, Biochemistry department general hospital cross river state 2008 date HOBBIES computing, web designing, analytical thinking and reading www.infopreneurqueen.com 33 REFERENCES Can be provided on request. Ready to send in any more information and to come with my certificates for the interview. REMARKS In this 3 sample CV/Resume, you will observe that the applicants structured there selling tool in such a way that every recruiter will not waste much time in considering calling them for the interview. The styles are not the same as there are no rules governing writing of a CV, choose your own styles but ensure you market yourself with it, the last example is more or less a typical Resume sample from an ex-corp member who had little experience on his career history. They are authentic samples A mastery of these three examples will assist you in a constructing a well packaged and attractive CV/Resume that can grant you a job interview offer, don’t procrastinate, start now to practice. COVER LETTER A cover letter is an important document in an application. It serves as a professional greeting and provides a snapshot of who you are and what you have to offer. You should never send out your CV without a cover letter. Even if you are applying for a job based on an advert that did not request one, your prospective employer will expect one. It is valuable opportunity to create a personal brand that aligns with the position and organisation. Key points about cover letters The cover letter should tell the employer both why you want the position/program and why they should want you. It should communicate strongly why you want the position – employers are very interested in your motivation because they know that motivated employees perform well. Your cover letter should highlight your most relevant skills and experiences. Be selective here and focus on two or three which are particularly relevant. It is not the place to list ALL your relevant skills and experiences as this can dilute your message. www.infopreneurqueen.com 34 Cover Letters need to be professional yet personable. Avoid overly formal or academic language and long complicated sentences. Remember that employers will use your cover letter to assess your written communication skills. Preparing your cover letter A straightforward approach is to use the template below. The template indicates what is appropriate to cover in each paragraph. While this is a sound professional format, it is not set in stone – you may have good reasons for approaching your letter in a different way. This template also sets out the business letter format required in cover letters. Always try to get the name and position of the person who will receive your application. Application Express has some useful sections: Cover Letter Format Your contact details Date Ms M. Employer (always try to get a name and position) Recruitment Officer Name of organisation Address Dear Ms Employer (always try to get a name) (Position Title and Reference No. if applicable) 1. Nominate the job for which you are applying. Indicate the source and the date of the published job information. Provide details of any contact you have had with the organisation, mentioning a name if appropriate. 2. Introduce yourself in some way eg ‘I am a final year student at………’ You need to convey strong motivation for the particular role and the organisation. Try to refer to something topical www.infopreneurqueen.com 35 regarding the organisation or industry or a personal experience/sentiment that connects you to the position. 3. Over the next one or two paragraphs, indicate why you are a strong candidate for the job – that is, how you meet the selection criteria. Don’t try and cover every element. Focus on some key skill requirements and use qualifications, experiences and achievements to support your claims. 4. Try to include something which makes you stand out e.g a defining skill or attribute, or some aspect of your work, life or extra-curricular experience which is unique in some way and relevant to the position. 5. Express your appreciation for consideration of your application and your availability for work. Yours sincerely (if you have the name of the recipient) Yours faithfully (if you don’t have a name) Signed A. N. Applicant A. N. Applicant Resumés A resume is a document which demonstrates to a potential employer that you can do the job you are applying for by presenting information about your qualifications, skills and experience. A resume is more than a simple record of what you have done; it is in fact a marketing document - which means that it needs to be persuasive. To be persuasive, a resume should be: • Targeted • Concise • Professionally presented It is no longer the case that one resume can be used for all job applications. You can be selective about what to include and what to emphasise in your resume. Being selective is referred to as ‘targeting’ your resume. The key is to think about what is most relevant to a particular application. Note that if you are applying for very similar types of positions, you may not need to change your resume substantially for every application. www.infopreneurqueen.com 36 Resumes need to be targeted to suit the type of application (eg internship, part-time job, graduate position) and the type of work you are applying for. At the same time, you might like to create a ‘master’ resume which contains everything – and which you update regularly. This can be a starting point for a resume being prepared for a particular application. Targeting a resume also helps you to be concise – another key feature of an effective resume. Presentation is also critical – it ensures that your resume is attractive on first viewing and easy to read, but also sends a signal about your overall professionalism and thoroughness. CONTENT The format presented here is a good starting point for any resume. The sections listed are typically used in resumes; some sections are ‘core’ which means they should be included, while others are ‘optional’. The format includes explanations and suggestions about options and variations. As discussed, resumes need to be targeted to the type of application and the position itself. Below are some guidelines about targeting. Targeting for types of applications Part-time and casual work (not course or career-related): Even though the role may be simple, preparing a resume for part-time work can be surprisingly tricky – as there may be no obvious connection with your course, career or experience. • Include an Objective which clearly states that you are looking for part-time work. Try to find some point of connection to your study and/or career interests; for example, in applying for a retail job, you might say that you are keen to use your interpersonal skills and gain experience in the business sector. Even for ‘basic’ jobs, employers want to see that your application has purpose. • Unless you have substantial relevant experience, include a Key Skills section – even if you don’t have experience in the specific field, you probably have acquired many of the skills through other experiences. • Don’t include much detail about your Education; it is important to indicate that you are studying but basic information is enough. www.infopreneurqueen.com 37 • A resume for general part-time or casual work should be brief – perhaps 1 page, not more than 2 pages Internships: • Include an Objective so you can clearly state what you are looking for in an internship and make the connection between the internship application and your career plans • Include detail about your Education – including any relevant project or major assignment work – as these will often be relevant to internship activities • Include a Key Skills section – an employer will be interested in what you can do; remember to draw upon all your experiences (not just paid work) in identifying your skills, and don’t neglect the skills you have acquired through your studies • Consider including a Profile – most new grads will have had a range of experiences and developed a range of skills; a profile is a good way to pull together what you have to offer and create a sense of who you are. Most professionals include a Profile on their resume, so it’s a good time to add this into to yours. Targeting For Positions/Industries Think about what is relevant to the position you are applying for and/or the industry. This will help you to decide: • what to include in your Profile and/or what to leave out • how to frame your Objective • the order in which to put sections (most relevant first e.g if your Voluntary Work is more relevant than your paid work, then consider putting it first) • how much detail to put about certain activities (e.g in Employment, you might include more detail for certain roles or tasks which are more relevant) • which skills you include in a Key Skills section PRESENTATION www.infopreneurqueen.com 38 A ‘professional’ looking resume is one which: • is well signposted and ‘chunked’ for easy reading • adheres to certain conventions e.g uses standard margins • is simple rather than complicated • shows consistency in formatting e.g fonts, spacings • concise – generally 2 pages for undergrads and new grads without extensive experience The format illustrates some key elements of a professional looking resume – using a letterhead to present personal details, clear unfussy headings, fewer sections rather than many smaller ones, use of dot points, more space between sections than between entries within sections. Note – the particular fonts, heading styles and so forth used in the format are not the only way to present your resume. There is scope to create your own ‘look’. Just keep in mind the principles above. The Cover Letter Cover letters also demonstrate your analytical abilities. Employers will be assessing how well you have researched the organisation and the position and how you have analysed and addressed the company's needs in the letter. Include a cover letter with every application you make but don't use the same cover letter for different positions. Each letter should be specific to the position and the organisation. Employers recognise standard letters and will know you have not put in the effort they expect. What should your Cover Letter include? It is suggested that you include the following information in your covering letter: your address the date the name, title and address of the receiver (ie: Director, Human Resources) the title and reference number of the position for which you're applying www.infopreneurqueen.com 39 a paragraph saying what information you're including in your application, ie: résumé, statement addressing the selection criteria etc. a brief explanation of what particularly interests you about the job, the department or section etc. a paragraph or two briefly highlighting the main skills or abilities you can bring to the job and any relevant personal qualities or attributes details of how and when you can be contacted if required to attend an interview. Cover Letter Examples If possible, keep your covering letter to a single page. Too much information, especially if it is not relevant to the job, may detract from the letter. Your statement addressing the selection criteria is the place to give more detailed information about yourself and your ability to do the job. Example 1 Proforma letter This example shows the key elements of a good covering letter. The information does not have to be in the same order as the example, but make sure it is logical. How you lay the letter out and what information you put in each paragraph is up to you. Example 2 Professional Staff cover letter Purpose Of a cover Letter The covering letter is a brief introduction to the rest of your written application. It is the first document the selection panel will read. Your aim is to introduce yourself to the panel and encourage them to read on and find out more about you. For this reason it is important that the covering letter looks professional, sounds positive and enthusiastic, and attracts the reader's attention. It is also one way of demonstrating your written communication skills. A cover letter is a summary of the reasons why you are the best candidate for the position. Its purpose is to make the reader want to read more about you in your resume and to get you an interview. It can help to answer three questions that are often on the mind of the employer: www.infopreneurqueen.com 40 Can you do the job? Have you demonstrated that you have the right abilities, skills, knowledge and experience? Will you do the job? Do you seem very interested in the work itself? Do you have the other attitudes necessary for success in the role and in the company Will you fit in? Have you shown how your values and goals match the company's values and goals? Your language and stories can also indicate how you might fit in with clients and co-workers. Application forms are becoming increasingly central in Graduate Employment Program recruitment in particular. Don’t fall into the trap of spending most of your time on your resumé, then doing a rushed job on the application form questions. Most (but not all) online systems allow you to start the document and save it later for completion. If the document has to be done in one sitting, make sure you are well prepared – do you understand the scope of the task (will it take 20 minutes or 2 hours)?; have you done your company research?; do you have all your information ready? Employers can receive large numbers of applications – an easy way to cut down numbers is to discard those with spelling mistakes or poor grammar so take the time to check for accuracy. Where word counts apply, give a response of appropriate length and depth – for example, a 50 word response is not suitable for a 250 word question Use examples where appropriate e.g if you’re asked about your strengths, give an example of an activity where you demonstrated that strength (these examples would be briefer than in a behavioural question). www.infopreneurqueen.com 41 It can also be good to give examples in questions about the organisation’s values – for example, if asked to indicate how your values align with the organisation’s values, include an example of when you demonstrated those values. o In the question about why you are applying, there are no right and wrong answers, but some of factors you might refer to include: career plans, characteristics of the organisation itself (reputation, size, clients), the role or program itself, opportunities in the organisation, opportunity to use your skills. Don’t spend too much time on what ‘selling yourself’ in this question (there will be other questions about this); the employer wants to know that the position will work for you as well. o With questions about strengths (or what you would bring to the position/program), focus on the most relevant strengths – but choose from strengths which you genuinely possess. o Try to demonstrate your knowledge of the organisation – there is a good opportunity to do this in a question about why you are applying. In questions about your career plans you are not expected to lay out a highly defined career plan, but your response should give some specifics e.g the industry you want to work in and/or the type of role you are interested in. Your comments should refer to the relevance of the position or program to your career plans. o It can be appropriate to say that you still exploring your options but you should at least refer to some ideas to show that you’re thinking about this issue. In questions about their organisation or industry, employers expect a good level of knowledge and understanding; employers regularly give feedback that applicants do not do this. To set your application apart, do some research. www.infopreneurqueen.com 42 COMMON MISTAKES YOU SHOULD AVOID It is a fact that these days virtually every king of job vacancies and careers are advertised online; requesting applications from suitable candidates to apply. This article is designed to help us understand and avoid at all cost, some common mistakes we make while applying for online job vacancies. There is generally a less formal language and approach over the internet and it is unfortunate that this attitude has crept into the manner of our responses to job postings. Below are three bad habits to avoid: 1. Failure to recognize competition. The internet has levelled the playing field by allowing more job seekers to gain access to more job postings. Jobs posted online are accessible to anybody who has an internet connection. With this increased exposure comes increased competition. Yet, many job seekers fail to fully acknowledge this reality. When posting an opening online, an employer can be bombarded with as many as thousands of applications. Knowing that, you should ask yourself what you have done to stand out. 2. Applying to positions we are not qualified for. The Web has streamlined how we communicate with each other. We often see postings on the Web we “may” be interested in and quickly apply to them without giving it more thought. That is the path to failure as the whole process is built on wishful thinking. Most people who have this habit will then have a tendency to send a short email, along with a generic resume (or no resume at all!). Recruiters can easily identify these types of applicants and will not waste their time reviewing these applications. For these applicants the issue really is: If you are not interested in the position, why bother applying and, if you are indeed interested in the position, why don’t you put more effort into it? 3. Lack of professionalism when applying online. It is certainly true that the Web has broken a lot of frontiers, including that between people. We are much more informal on the Web. Some people www.infopreneurqueen.com 43 push this attitude too far however to the point of using the wrong “tone” when applying for a job. Keep in mind that a certain degree of formalism should remain. It’s preferable to lean on the safe side. You probably have heard that when attending a job interview, better dress conservatively (except if you are an artist, or working in the creative field) than push your luck. At the end of the day, you will be hired for your competence. You don’t want your outfit to be a distraction. Same thing for your job application. You don’t want anything to distract the employer when reviewing your job application. Being too informal could have a nagging effect on some recruiters and might jeopardize your candidacy. In conclusion, Choose which jobs are worth applying to carefully and spend as much time as needed to put all the odds on your side. You only need one job, so focus on tailoring each of your applications. It’s not an odds game. MEANS OF JOB SEARCH The first thing you need to consider when you want to begin your job search is the best means to go about it. There are some common mistakes you should avoid when searching for your dream job. Questions that are frequently asked by applicants are “where are the jobs”? And due to the state of our country these days, jobs are not found easily while the few available ones requires consistency and constant search to enable the job seeker know when the opportunity has made itself available and to catch it at once without any further delay. When you think of searching for a job, so many thoughts could pop in your and you will begin to say stuffs like, I do not have a good grade or qualification I don’t have a job experience My kind of person cannot cope with that establishment www.infopreneurqueen.com 44 Infact, I don’t even know anybody in that company. My qualifications / result grades are too poor to be employed in that company. Get those negative thoughts off your mind right now, get up, be positive, dress corporate and begin your job search.. Develop a self confidence always, not forgetting that God created you for a purpose, and that you are destined for greatness, don’t under estimate your potentials as a result of inferiority complex. All these factors and many more make a lot of job hunters laze at home waiting for their destined job to come and kiss them and as such losing all the opportunity they can utilize in tracking a well paying employment. Ensure you don’t fall a prey to inferiority and low self esteem sub consciousness, stand up, dress corporate and go out in search of job. Below are the various job search machineries that every job hunter can use to track his/ her job successfully. NATIONAL DAILIES Our National and local newspapers, specialist business and trade publications, magazines of professional association etc. has been one of the greatest avenue through which job opportunities are showcased. Corporations and multinational companies in the country use the national dailies as a means to advertise their vacancy. Examples of such newspapers are Tuesdays, Thursdays, vanguard, Guardians, Sun, Business day and other related publications. It is the sole duty of every job seeker to develop the habit of visiting the vendor stand everyday in search for the vacancies that may relate to the areas his/her own specialization, there is a serious need to make reading habit a part of your system to effectively utilize this searching machinery. INTERNET ADVERTS 70% of job vacancies in this computer era are no longer advertised via the national dailies, one of the ways to tap into these hidden jobs is through the international network, online. The internet has gone long way in assisting enormous job searchers in locating lucrative and white collar employment opportunities. In this 21st century, a lot of job vacancies from various sectors are made available via online advert. Most multinational companies these days in the national dailies rather they find it more flexible to place their adverts in the company’s websites. Perhaps, to enable them employ the services of those smart applicants that browse through the profile of their establishments. www.infopreneurqueen.com 45 Therefore, there is need for you to be conversant with the websites of all the companies you may wish your services to be employed in. I was very much ashamed and embarrassed the day I over head some ex-corp members to not achieving out what they needed in a job. Learn how to browse online today it is very easy, our material on internet wealth splash will be of assistance to you, try and grab a copy of it. The websites to use in job search The under listed websites may link you to that vacancy you have been searching for start browsing and posting of your resume and CV online today delay is dangerous. www.nairaland.com www.realnigerianjobs.com www.gblcareers.com www.careerbuilder.com www.alljobsnigeria.com www.monster.com www.careerguider.com www.vacancies-nigeria.com www.dragnet.com www.mactalent.com www.hotjobs.com www.abujajobs.com www.itcareers.com www.nigeriajobsonline.com www.nowhiring.com www.career.com www.technies.com www.oilcareers.com And a whole lot of other sites, as you browse theses ones above you may still come across other web links. ELECTRONIC MEDIA (Radio and Television Broadcasting Houses) The media (Radio & TV) is another good medium through which most of the Nigeria based reputable firms air their vacancy, as this is one of the fastest means to reach out to the masses. Most of our home based job seekers and graduates today don’t fancy watching the commercials during network and local news, or even listening to other news bulletin on radio. Rather they prefer watching foreign and local movies at all times. Ensure you don’t join such clubs. www.infopreneurqueen.com 46 Start today to listen to Radio News commercial for it will go a long way in fascinating your job search. NOTICE BOARDS Various firms and parastatals do showcase their vacancy on their notice boards even before making it known to the general public through other means. Every job hunter is hence advised to always read such notice boards, don’t often be in a haste to over look such notice boards, your opportunity may be laying there. RECRUITING AND CONSULTING CORPORATIONS Most mega and multinational companies don’t embark on carrying out the recruitment of their new employees themselves; rather they employ the services of some trusted recruiting firms who are experts in recruiting new employees. It is now your duty as a fresh graduate to locate such firms around your locality and submit your resume to the recruitment officer, collect their websites and phone numbers and ensure you visit those websites often, call at intervals for inquiries. Examples of some reputable recruitment firms are: The National Directorate of Employment (NDE) www.careerguide.beyond.com www.careernigeria.com www.jobsearch.com www.oilcareer.com www.topsolutionsresources.com CO-JOB SEEKERS As a job seeker, ensure you liase with other job hunters that are in the same shoes with you, share your career development plans with them and the kinds of job you want. Always gather knowledge from their own experiences, listen to their own ideas and strategies and also contribute your own quota in deriving solutions. Various job hunters forums abound, you can join in and share information together. This job search machinery has assisted thousands of fresh graduates in landing their dream jobs. PERSONAL NETWORKS Make your plans for a good job known to your loved ones, friends, family members, and family friends, reputable and influential men in the society. Create time to visit firms, parastatals and companies you dream to work with. Establish a close rapport with the key staff in the firm and make your intentions to work in the company known to them, inform the www.infopreneurqueen.com 47 recruitment manager about your qualifications and pedigree, be a good speculator by laying your ears on the ground for any opportunity in the company. If possible collect the number of the human resources manager and other staff, leave your own number also so that you can easily be contacted and updated with information relating to their recruitments. CHAPTER THREE TIPS FOR UNDER GRADUATES ON HOW TO SEARCH FOR A JOB “I think that if I keep working at this and want it badly I can have it achieved” I have been discussing the general means through which job offers can be tracked down easily. But even as a college student or a university undergraduate you can still start your job search now and can be sure in landing good one; if you will comprehensively adhere to this tips below. START EARLY: companies aren’t usually interested in interviewing freshmen or sophomores for positions they can’t fill for two years, but it is never too early to make that first contact. If you know what is out there by your junior year, you can spend senior year honing your search. DON’T LOOK FOR A JOB UNTIL YOU FIND A CAREER: before looking for specific companies, decide on a line of work. Job fairs and written assessments are many ways of finding a match for your skills. BEFORE COMPANIES INTERVIEW YOU, INTERVIEW THEM: information interviewing can be an effective early step in the career search. Call a company in a field that interest you and request an informal interview. Talk to as many representatives at the company as possible, expanding your web of contacts. This exercise will better inform you about the companies, and perhaps lay the ground work for them to interview you better. www.infopreneurqueen.com 48 WHO YOU KNOW IS AS IMPORTANT AS WHAT YOU KNOW: the methods may have changed, but old fashioned networking is key to landing a dream job. Networking shouldn’t be limited to the people you know well or those in your field of interest. Tell virtually everyone you meet about the skills you have and the type of job you are seeking. Ask if they know anybody who would be a good contact, and take copious notes in a small notebook you carry with you. People want to help, but only if they are asked. AS INTERNSHIP IS LIKE A JOB INTERVIEW THAT LASTS THREE MONTHS: nothing looks better on a resume than “been there, done that.” Firms often design internship as a recruiting method, while also helping students develop marketable skills. Freshmen and sophomores should pursue internship possibilities with the same aggressiveness as seniors pursue employment. Apply just as you would for a job, with a resume and cover letter tailored to the company’s needs. KEEP APPLYING UNTIL YOU RUN OUT OF TIME OR MONEY: students often spend too much time thinking about the strategy of a job search when they could be searching. There are differing schools of thought on whether a few specifically targeted letters with follow up phone calls are more effective than a bulk mailing of hundreds of generic resumes. If you have the money and time, try both approaches, but make sure your dream job company doesn’t get a specific letter and the version mailed in bulk. Keep a list of the actions you take with specific companies, and don’t make promises to call or send more information when you can’t follow through. Until you land that dream job, keep those applications rolling. IF YOU DON’T LAND YOUR DREAM JOB, AIM FOR SOMETHING CLOSE: even in times of economic prosperity, not every college student can land the job they want. In tough times, even fewer will. However, a degree in a specific field can put you in the running for something close. Rather than take a fallback job to pay the bills, for a little less money you could accept a position closer to your goal. Don’t lose sight of why you chose the course of study you did and what you want to do in your career. RECRUITERS BASIC REQUIREMENTS As obvious as it may seem, there are essential requirements that any job recruiter looks forwards to see in any employee in order to get fully www.infopreneurqueen.com 49 convinced and hence consider hiring his/her services in a given sector. Below are some of those key prerequisites. Sound degree/qualification (at least University 2nd class upper honors and college or polytechnic distinction and upper credits respectively). Well packed CV/Resume Interesting covering letters Other professional certifications Related talent and basic skills, like swimming, ability (For oil and gas firms,) Eloquence, good facial appearance, etc Below are the various job search machineries that every job hunter can use to track his/her job successfully. OFFLINE MEANS OF JOB SEARCH This has been one of the greatest avenue through which job opportunities are showcased. Corporate and multinational companies in the country use the national dailies as a means to advertise their vacancy. Examples of such includes, Vanguard, Tuesdays and Thursdays, Guardians, Sun, Business day, Punch, job express and other Interview preparation A job interview aims to further assess your skills and experience in relation to the position. Interviewers are also considering whether your values and style will be a good fit for the team or organisational culture. Study the company website and other media so you know what’s going on in the organisation and/or industry. You may be asked directly about what you know, or you may refer to the organisation or industry in answering other questions. Employers consistently comment on how little applicants often know about their organisation and what a big difference this makes to their assessment. Re-read your application. Prepare to address questions about anything you have included. Take the employers point of view - www.infopreneurqueen.com 50 are any gaps or obvious issues which an employer might want to follow up in an interview? Review the most common interview questions (see below) and think about the key points you would make in responding to these or similar questions. Don’t prepare answers, just key points. Be prepared to talk about your key strengths and assets in relation to the position. This is the key issue – what would you bring to the job? Why you and not others? Review the selection criteria and ensure you can provide interesting examples to demonstrate the skills that are listed – to use with behavioural questions in particular. Prepare a couple of questions to ask at the end of the interview – interviewers typically invite you to ask questions at the end of the interview. The best question is one that flows naturally out of the interview; however, just in case it’s hard to think on the spot, have a couple in mind eg perhaps asking about opportunities for training and development. Attend a Careers & Employment interview workshop – check On the Day Of The Interview Know were you are going and how you will get there. Allow time for traffic and public transport delays. If you get there very early, take a walk – it can be bad for the nerves to sit for too long in the waiting area Be well groomed and wear appropriate clothes for the context and profession – generally business clothes are appropriate. www.infopreneurqueen.com 51 Take a copy of any documents you have been requested to bring. Here are some tips to help you prepare: Types of interviews Interviews are generally face to face with either one interviewer or several on a panel. Sometimes interviews are referred to as ‘Behavioural Interviews’. This means that most of the questions will be behavioural questions (see below). This is most likely with Graduate Employment Program selection or with large organisations generally. Phone interviews are sometimes conducted. There are two types: screening interviews – where the interview is being used to select applicants to go through to the next activity, or full interviews – typically where a face to face interview can’t easily be arranged. Employers approach screening interviews in different ways – some will focus on technical questions; others will use ask more general questions to assess your general communication style. Some tips for phone interviews: Phone interviews are generally arranged so that you are expecting the call. Set up for the interview by organising a quiet space, advising others in your household, turning off mobile phones and other distractions. Dress as you would for a face to face interview – it helps to feel professional. Sometimes for screening interviews, you may be contacted without warning. If you are unable to converse professionally eg you’re on a noisy tram, it is best to explain and arrange another time. While it may be useful to have some information in front of you eg your resume or perhaps some prompt cards, don’t overdo it – you can be tempted to rely on this too much (some applicants have been known to read prepared responses) which distracts from the immediacy of your responses. www.infopreneurqueen.com 52 Remember that the key difference is that there is no non-verbal communication. In face to face communication, non-verbals contribute significantly to the message. You need to compensate for this – for example by speaking slightly more clearly and slowly, and using more intonation (variations of tone, volume and pace). This doesn’t mean you should ignore your non-verbals – use the same positive non-verbal behaviours as you would face to face as this helps to generate positive tone and intonation in your voice. Particularly remember to smile! Sometimes interviewers themselves may not communicate clearly by phone – it is perfectly to ask for clarification if you don’t know what is being asked. TYPES OF INTERVIEWS Successful Job Interviews The interview is a two way conversation in which you have the opportunity to sell yourself. It is also an opportunity for the interviewer or the interview panel to learn about you and for you to learn about the job. Interviews vary enormously from a 20 minute informal chat to an in depth interview of 45 minutes or more. There may be screening interview followed by a second interview. The interview may or may not be trained and experience in the art of interviewing. Types of Interviews Informal Interviews Usually unstructured however, the interviewer often prepares points of discussion based on your background and asks questions designed to reveal more about you. The interview will proceed according to the leads www.infopreneurqueen.com 53 that you provide in your responses. It is important for you to be proactive in this process. One-on-one Interviews In this type of formal interview you are interviewed by one person (eg: manager, human resource manager, senior executive. These may be structured where the interviewer will have a fixed set of questions that they will ask each candidate. Panel Interviews In this type of interview you are questioned by a number of people (2-5). The Panel will have an agreed set of questions and will generally have planned who will ask each question and in what order. Group Interviews This is where an employer interviews a number of candidates at the same time and determines how candidates interact with others. Remember that you do not need to dominate the groups - in fact this can often be a disadvantage for you. Behaviour-based Interviews These use past behaviour as a predictor of future performance. This approach is also referred to as 'targeted selection'. The questions aim to elicit specific examples of how you have handled things in the past. The interview may be entirely composed of behavioural questions or they may be used in conjunction with other types of questions. Examples: Can you tell us about a time when you had to gain the cooperation of a group over which you had little or no authority? What did you do and how effective were you? We all miss deadlines from time to time. Can you give us an example of when you missed a deadline? What were the causes and how did you deal with the situation? www.infopreneurqueen.com 54 Case Interviews Case interviews are most commonly used for consulting, finance and executive positions. Case interviews test your ability to analyse and solve problems often of a business nature. A typical scenario is presented and the candidate is asked to solve the problem. Example: A global telecommunications firm is considering entering a new market. You are to assess whether or not it makes sense. How would you approach this problem? Telephone Interviews Smaller organisations, or organisations recruiting staff from a wide geographical base, may use an initial telephone interview as a screening device to cut down on the number of applicants for a position. Such an interview can be quite challenging because there are no visual cues to guide your responses. Clarity of speech, variation of tone in the voice, and good listening skills are therefore very important. Have a "sales pitch"-a quick summary about yourself ready to deliver over the phone if necessary. Good preparation is essential before you dial! Interviews via Video Conferencing Interviews via video links deprive you (and the interviewer) of the opportunity to fully read body language. Therefore you need to stay on the point but be concise, as you may not be able to tell if the interviewer is getting bored. A useful technique to overcome this problem is to ask the interviewer if they would like more detail. Dress in plain, bright colours-checks and stripes can blur. Do not watch yourself in the screen and look directly at the camera so the interviewer feels you are looking directly at him or her. Avoid sudden movements, which could cause blurring on the received picture. Work to establish rapport right from the beginning of the interview. Smile! Be certain to know and use the name of the interviewer. Use a normal volume of voice, directing your speech to the microphone. Stay seated to say goodbye at the conclusion of the interview. Preparation for the Interview www.infopreneurqueen.com 55 There are a number of things you can do to prepare yourself for the interview. The nine steps to interview preparation are outlined below: 1. Review the job and person specification Look at the Duty Statement and Selection Criteria and think about what knowledge, skills and experience you have that you could talk about at the interview. Think of specific things you've done and specific situations you've experienced that you could discuss (refer back to your answers to the Job Priority exercises). 2. Decide if you are qualified to apply for the role Know yourself: your strengths, weaknesses, skills, goals, preferences, personal qualities, etc. and be prepared to talk about them. The more you know about yourself, the more confident you are likely to appear at the interview. 3. Obtain some information about the role Do some further research on the University and the job you are applying for. Find out as much as you can about them either by talking with someone in the area or with those who have close contact with them, or with someone working in a similar position in another department. The more you know about the job, the more positively you'll be able to answer questions and show that you have an understanding of the needs of the position and the particular workplace. Find out details about the University such as its size, main areas of responsibility, directions, policies, who we deal with. Some of this information can be researched on the University website. 4. Visit your prospective workplace If possible, try to arrange a visit beforehand to find out more about the position. See where you would be working if you got the job and try to meet some of the people with whom you'd be working. 5. Think about the interview questions Consider the kinds of questions you might be asked and think about how you might answer them. Common questions include the following: What prompted you to apply for this position? What do you know about the organisation? What do you think are your major achievements to date? www.infopreneurqueen.com 56 How does your current work experience relate to this job? What are your major strengths? In your last job, what accomplishments gave you the most satisfaction? What are your career plans? Why should we give you this job? 6. Practise answering some of the questions, especially the ones you find difficult. You could try talking to yourself or taping yourself. Better still, practise with someone you know, eg: a friend, colleague or partner, and get them to ask you both prepared questions that you particularly want to practise, and 'surprise' questions. 7. Think about any questions you might want to ask the interviewer/s. Write down a few ideas if you think this will help you to remember. Common questions to ask include: What expectations does your company have of employees in first their first year? How will I be evaluated? What opportunities for training /career advancement are there within your organisation? If I am successful, when would you like me to start? Why is the position available? Do you see the company expanding in the foreseeable future? Can I contact you for feedback once the decision has been made? 8. Use the STAR method for example based questions. Situation - a brief outline of the situation Task - what tasks needed to be achieved Action - the steps you took to complete the task Results - what outcomes were achieved? 9. If you're feeling particularly nervous or under-confident about the interview, consider the following techniques: Try to imagine that you are at the interview, that you're feeling relaxed and confident, and that everything's going well (positive visualisation). Talk to yourself positively about the interview. Say things like 'The interview will go well', 'I know I can do this job', etc (affirmation). The more positive you are about the interview, the better you will come across. www.infopreneurqueen.com 57 Presentation for the Interview While dress codes vary in different industries, professions and workplaces, it is generally wise when attending an interview to note the following advice. Women should wear a smart skirt or trousers and blouse, or a business suit. For men, smart trousers and a shirt with a collar and tie are appropriate. Dressing on the conservative side is generally advised unless you think that a more individual style of dress would be appreciated. Personal grooming is very important: neat, freshly combed hair, clean fingers and nails, and clean shoes are recommended. Physical appearance is a factor too - get a good rest the night before your interview so that you look and sound your best. Wear something you feel comfortable in that is also professional. Avoid strong perfume or aftershave and too much jewellery. What you should take to the Interview There are several items you might like to take with you to the interview. Some of these will be useful for you to refer to; others are for the Appointment Committee to look at. A copy of your written application, in case the Committee ask you for clarification on things you've stated in the application. A copy of the Duty Statement and Selection Criteria for the position. Any notes of questions you want to ask your prospective employers. Originals of any qualifications/certificates. One of two examples of things you've done which are relevant to the position, e.g: a conference paper you've delivered, a report you've written, a brochure or pamphlet you've produced, a sample of a spreadsheet you've set up etc. The Appointment Committee may not have time or may not wish to look at such documents, but bringing them along shows that you are well prepared. At the Interview Even though the interviewer assess you against each of the Selection Criteria, your behaviour during the interview will influence judgement. Make a Good Impression www.infopreneurqueen.com 58 First impressions are very important. How you present in the first few minutes of the interview can have a big impact on the Appointment Committee's final decision. Arrive at the interview a few minutes early. This gives you a chance to get your thoughts together before the interview starts, and also to get a feel for the place where you may be working. Arriving late is not only bad manners, but may give the impression that you are unable to organise yourself well. If for some unavoidable reason you are going to be late, contact the interviewer/s to let them know. When called in for the interview, greet each person in turn, using their names if possible. Smile. If you are comfortable doing so, shake hands with each interviewer - this helps to establish contact and build rapport. Wait until being offered a chair before sitting. Be yourself/behave naturally. 'Put your best foot forward', without pretending to be something or someone you're not. Challenges Some things to be aware of that you may find distracting or disruptive during the interview include: telephone calls or other people coming into the office a nervous interviewer not used to interviewing unclear questions - don't hesitate to seek clarification being placed in a seat where you are subject to sun glare. General Protocols There are also some general rules for behaviour at job interviews: Silence is okay as long as not too long. Turn off your mobile phone so it doesn't ring during the interview. Speak clearly and remember the four minute rule - do not speak for any longer than four consecutive minutes or else you will lose the attention of the listener. Never fabricate your achievements or skills - getting a job where you are called onto use skills you don't have will prove embarrassing. www.infopreneurqueen.com 59 Employers value honesty in their employees, so you won’t get the job if the Appointment Committee discover you have lied. Never criticise your present or former employers - it looks unprofessional. Don't ask about pay and conditions unless an Interviewer raises it - it may seem like you are more interested in your salary than the job itself. INTERVIEW QUESTIONS Behavioural interview questions What are they? Behavioural interviews are a common style of interview - particularly for graduate roles. A behavioural interview consists of questions that require you to reflect on your past experiences and present specific real-life examples to demonstrate your skills. Why do employers use them? Research suggests that past behaviour is the best predictor of future behaviour and performance. Therefore employers prefer to hear evidence of how you used your skills in the past so that they can make an informed prediction as to how you will perform in the role for which you are applying. What do behavioural questions sound like? Behavioural questions will generally begin with the following phrases: Tell me about a time when... Give me an example of... Describe a situation when you... You can see that all of the above phrases prompt you to tell a story about a time when you have used a particular skill. The most common mistakes people make are: Failing to be specific and telling the interviewer what you would do, rather than what you have done. Not talking about their particular role/action/tasks - but speaking generally about the group/team/organisation. www.infopreneurqueen.com 60 Not taking the time to prepare interesting examples. Imagine how many times a graduate recruiter has heard a teamwork example about a group assignment Not giving enough detail and making assumptions that the interviewer is following your example How do I prepare for behavioural interviews questions and avoid these mistakes? The good news is that you can easily prepare for behavioural interviews by following these steps. 1. Review the key selection criteria. (That's the skills they have listed as essential or desirable for the job.) You can use a position description if you have one, the job ad or sometimes the organisation's website. Common skills or competencies that are tested include: Teamwork ; Communication/Interpersonal; Leadership; Client service; Problem solving; Time / task management; Goal setting. 2. Prepare examples. Using the skills as your guide, think of examples from your past experience that demonstrate each skill. Try to think of a different example for each skill so that you have a variety of responses prepared for the interview. Most of your examples will come from Uni or work, but don't be afraid to draw on volunteer work, participation in sporting teams or community activities if they provide a good demonstration of your skills. Keep the examples recent and relevant Use the STAR model (see below) to prepare you responses. 3. Practice responding to questions. This will help you become confident in using your examples. A large part of your success is in the delivery of your response. Use the examples below and visit the Careers Resource Centre Examples of Behavioural questions: Time / task management www.infopreneurqueen.com 61 Tell me about a time when you had too many things to do and you were required to prioritise your tasks. Tell me about a time when you delegated a project effectively. Communication Tell me about a time when you had to use your communication skills to influence someone's opinion. Give me an example of a time when you had to deliver a difficult message to an individual or team. Teamwork Give me an example of a time when you have been part of a successful team. Tell me about a time when you have had to work with a difficult team member. Problem Solving Describe a situation in which you recognised a potential problem as an opportunity. Tell me about a time when you anticipated potential problems and developed preventive measures. STAR model Careers and Employment recommend preparing your examples using the STAR structure - Situation, Task, Action, Result . This structure allows you to provide a concise, well structured response and helps you avoid drifting off-track if nerves get the better of you! The STAR method involves these four steps: Example Question: Can you tell me about a time when you have solved a complex problem? What steps did you take? Situation Outline what problem or During my final year I was doing instance you were faced some volunteer work with a local with. charity, helping them build a database to keep a record of their volunteers. Task Explain what your task The night before we were to launch was within the situation. the database and train the staff on its use, it stopped functioning. www.infopreneurqueen.com 62 Action Explain in sequential steps what your response was to the situation. What did you do? You should include as much information within this section as possible; while still being concise. Don't forget to use "I" not "we". I called a meeting to brainstorm, talk through our options and allocate tasks. As the person with the highest level of IT knowledge, I spent most of the night working through the program, trying different options (provide a few examples...) and testing and retesting the system, I kept a list of what I had tried as I went through it and kept regular updates flowing through to the others who were completing other tasks. I finally found a small programming error that I fixed. I then retested the whole system one final time to ensure it wouldn't happen again and reported back to my team as to the result. Result Explain the outcome or Everything worked as it should the the learning. next day at our roll-out and training. The organisation could start data entry of the volunteer information on time and I received great feedback about my contribution. Inappropriate interview questions According to the Victorian Equal Opportunity Act 1984, job applicants cannot be discriminated against with regard to their race, physical, intellectual or psychological impairment, sex, marital status, parental status, or religious or political beliefs. People conducting interviews should ask questions that are only relevant to the skills, abilities, experience and knowledge required for the position. Don't assume employers are experts at interviewing - most aren't. Questions which should NOT be asked in an interview include: How old are you? What is your date of birth? Do you speak English at home? www.infopreneurqueen.com 63 How many sick days did you take last year? Are you married? Who cares for the children while you are working? Are you gay? Where were you born? These questions are inappropriate because the answers could be used to discriminate against the candidate. The employer could be unaware that the question is inappropriate or perhaps he/she is just being friendly and attempting to help you relax. If the question is related to the job - for example they are looking for someone who speaks two languages - it would then be appropriate to ask about your language skills, the context in which you use them and so on. Responding to inappropriate questions If you are asked an inappropriate question you have a few options: You can answer the question. But be aware that if you provide the information, it could be held against you. While there are legal options to challenge this scenario, it is clearly not the preferred outcome for most people. You can refuse to answer the question, or ask them to clairfy how it is relevant to the job. However, you need to be as pleasant and professional as possible in the way that you do this. You can interpret the question in the way that it was probably intended and respond appropriately. For example: Q: "Who will look after your children? A: "I am able to meet the travel requirements and hours of work that have been outlined for this job" Q: "What country were you born in?" A: "I am a permanent resident of Australia therefore there are no restrictions on my ability to work for your organisation." Common Interview Questions Interviews are specifically designed to help the interviewer identify the candidates ability and weaknesses in carrying out a particular Job position, it is aimed at determining that the the individual will be able to handle the particular Job (ie the individual has the right education, skills and experience) and fit with the corporate culture and the particular group’s dynamics. www.infopreneurqueen.com 64 It is also an opportunity to evaluate whether the candidate has red flags that suggest he or she wouldn’t work out well (lack of eye contact, poor hygiene, and other “in person” traits). “Tell us about yourself.” This ice-breaker question is a favourite. Often asked at the beginning, this is your invitation to begin your sales pitch by describing education and professional achievements that are relevant to the job. Add relevant personality traits (an accountant who is calm and loves working alone; a social worker who has been recognized for empathy and resourcefulness) and select background information to round out your answer. If you have trouble coming up with a succinct answer, apply the acronym WEP-standing for Work, Education and Personal. Stick to 80 per cent work and education, and only 20 per cent personal when replying with this formula. The personal is especially effective if you’ve discovered that you share an interest in cycling or skiing with one of the interviewers! After all, connecting with the interviewer is a great way to confirm that you will fit in fine. And relationship building is a key attribute that employers are actively seeking in building staff. Another option is to counter with your own question: “Where would you like me to begin?” The answer would point you to what the interviewer found most interesting on your resume, and you could elaborate on that. Of course, to ask this question you have to feel confident in your ability to think quickly. Your answer should ring with confidence and positivity: it can set the interview’s tone. Consider ending it by sharing why you applied for the position, how the job’s duties are exciting to you, what you love about the field; show your enthusiasm and make yourself memorable. “Why should we hire you?” You can also rephrase this question as “what can you do for us that other candidates cannot?” (Of course, you must never compare yourself to another applicant, if you are aware of who else has applied.) www.infopreneurqueen.com 65 Provide a quick synopsis of pertinent education, experience, skills and knowledge. But here’s the key: be ready to bring life and impact to your reply with stories that illustrate how you’ve applied your skills in solving previous and related problems, ones that are similar to those of the potential employer. Build in examples of leadership and innovation. Leadership is not necessarily related to holding a management position; leadership is about taking initiative, responsibility, showing integrity, and working ethically. Innovation is increasingly necessary to drive business forward and ensure success. It can be expressed with examples of addressing customer service, finding quicker methods to accomplish a daily task, sourcing cheaper goods or negotiating better price points. These questions give you free reign to pitch your sales message. It’s up to you to explain why you are the best applicant What to wear for interviews You’ll see various research and general advice concerning what best to wear for job interview. The sort of clothes, styles, colours, shoes, makeup, accessories, etc., are likely to have the best effect. Standard rules for dress code at interviews are mostly common sense: be smart, coordinated, clean, tidy, relatively under-stated – however you can go further than merely adopting the standard recommendations to wear blue or grey suits, black shoes, white, cream, pale yellow and pastel colours for shirts and blouses; and to avoid black (too funereal – unless your interview is with an undertakers), bow-ties, Elton John specs and deer-stalker hats. You can take a more sophisticated approach to your choice of dress and style at job interviews. Your best choice of dress, clothes, colours and style at interview should actually depend on the role and what surrounds it. For example, blue is thought by many people to represent formal business professionalism, which is fine for ‘professional’ job opportunities, but a smartly pressed blue business suit and crisp white shirt and tie won’t help you much in an interview for a role requiring care and compassion, working outdoors in all weathers, managing down-to-earth labourers, being bubbly and creative, or teaching disaffected kids. www.infopreneurqueen.com 66 What we wear should be an extension of our personality of course, but also importantly, indicates to the interviewer our ability to recognise what the employment situation and job requires. No-one ever got a job because of the way they dressed whereas lots of people fail to get jobs because ‘something’ about their appearance put the interviewer off – maybe just a bit – but enough not to get the job. Dress in a way that projects you personality, sure, but not to the extent that your appearance is inappropriate to the situation. For adventurous dressers, especially going for jobs that might call for a spark of individuality, it can be a fine judgement. A lot depends on the interviewer too – innovative interviewers in industries that are amenable to flair will respond more positively to people who look different. But process-orientated decision-makers in structured environments will prefer people who look safer. If in doubt err on the safe side. Employers want people who can do the job – that’s a given – but they also badly need people who will ‘align’ and fit in – people who can ‘get the beat’ of the organisation and department. Empathy, trust, rapport, are all built on this initial platform, and what you wear and how you style yourself provide a great opportunity to start putting these foundations in place with the interviewer. Your interview dress code and visible styling help you show the interviewer (it’s a conscious and unconscious effect) that you understand the organisation’s style and how to fit in with it; that you can adapt appropriately to your environment – it’s a valuable ability and there’s nothing to be achieved by creating doubts in this area. So when you next prepare for a job interview, try to orientate your choice of clothes and style to that of the employer, and also to the way the interviewer perceives the role. Consider also the type of job and the service sector, and particularly the personality, skills and behaviour that is required in the role: For example is the role mainly extravert or introvert, detailed or conceptual, creative or processing, conforming or innovative, etc., and how does this affect the way you should be styling yourself and dressing for the interview? If it helps you decide what to wear, think about how the existing employees dress. Does the employer have a conservative attitude and culture regarding dress code, or is the culture more modern and relaxed. www.infopreneurqueen.com 67 It is as unhelpful for you to be dressed too conservatively and professionally as it is to be dressed not professionally enough. Try to get an idea of what people wear in the organisation so that you can reflect, within reason, the tone and style that fits in with the employer and the interviewer’s expectations. Do the men wear ties or not? Do the women wear suits? Do they ‘dress down’ on Fridays? (This is particularly relevant if you happen to go for an interview at their offices on a dress-down Friday, when prior knowledge will help you to tone down a little and avoid sticking out like someone who doesn’t fit in because they’ve not had the sense to find out before-hand.) Go see or ask if this will help you to feel more confident. On the point of going and seeing, especially if you know very little about the organisation, it’s often helpful to get a feel of the place and the people before deciding that the organisation is actually worthy of your talents and commitment. If you live close enough to the organisation’s offices or site it makes good sense to visit their reception or sales office as part of your preinterview research, when you can pick up a few brochures, feel the atmosphere, and form a view of staff attitudes and style, etc. This will also give you a good indication of their dress code, especially if you visit when people are arriving or leaving work. Lunch-time visits are interesting too – at the start of breaks and when people return to work. It’s amazing what you can hear and learn sometimes, simply sitting in a busy reception for a few minutes or approaching a reception desk and asking for a brochure. As regards your own appearance for interviews, consider any jewellery and other bodily adornments too. No-one ever got a job because they wore an outrageously big fat diamond ring, or a nineteen-ounce gold chain over their shirt, but I bet there’ll have been plenty of people who’ve not got jobs because they’ve erred on the wrong side of this particular judgement. For the same reason, the number of body piercings displayed at interview is generally inversely proportional to the chances of successfully attracting a job offer, unless the job happens to be in a body piercing studio. Tattoos are another interesting area. Attitudes to tattoos are certainly more tolerant than twenty years ago: even main board directors these days commonly will be hiding a little dragon or butterfly somewhere intimate on their person, however, given two equally-matched candidates www.infopreneurqueen.com 68 at a job interview or group selection, the one with the short sleeves and naked ladies up each forearm is unlikely to get the nod. Safest bet – especially for customer-facing jobs (literally face-to-face) – is not to show too much tattooed skin at interviews unless you are very confident of yourself indeed. The reality unfortunately is that most people, including interviewers, will tend to judge you with their eyes, not least because interviewers know that their customers and staff will do too. And, like all business decisions, recruitment decisions reflect on the people making them. Therefore when you are being interviewed the interviewer is not only deciding whether you can do the job, they are also deciding whether choosing you will reflect well or not on their own reputation. The less you challenge this area the more likely they’ll feel comfortable deciding in your favour. Use your common sense. So, if the role and the organisation calls for someone to conform and behave according to strong corporate style and expectations then dress accordingly. If the role and the organisation calls for individuality and fresh ideas then you have more licence to dress more individually, but still beware. It remains that most employers and interviewers, whatever they might say about welcoming fresh blood and challenging new ideas, will always tend to err on the side of caution. Interviewers generally don’t knowingly take risks – they prefer safe options – safe non-threatening people, who appear and dress in a safe and non-threatening way. I’m not saying you’ve got to become a de-humanised clone for the interview, or that there’s no place for individuality, on the contrary actually – you’ve got to look good (and extremely smart too if it’s called for) – and aside from this there certainly is a huge need for individual thought and behaviour and innovation in all organisations – but that’s after you’ve got the job and settled in. You’ve got to get the job first, and you’ll do that most easily by appearing immediately like someone who’ll fit in rather well, not by looking like someone who marches to a different tune or has no idea how to adapt to their environment. Clothes, style, colours, jewellery, hair, like anything else that represents you as the applicant (just as the quality and presentation of your CV for example), should project the ‘fit’ and congruence between yourself and the employer and the interviewer’s requirements for the job, and also show that you can understand different situations and behave accordingly. www.infopreneurqueen.com 69 Individuality is great, but the job interview is not really the best place to start displaying a highly individual dress style, unless the role specifically calls for it, which in truth is very rarely indeed. Look good, but under-stated. Project yourself and your personality in what you wear, but above all show that you are aware of what’s going on around you, and that you can adapt to the situation and present yourself appropriately. Preparing for a job interview? An online search The company’s website is the best place to start. It shows the company as it would like to be seen and the products and services they offer. You’ll get a feel for the corporate style, culture and tone of voice. Check out the annual report and look for a press or company news page. As you filter all this information, consider how the role you’re applying for relates to the company’s mission. You may also be able to use the site’s search facility to discover more about the person or people who will be interviewing you. You should spend some time looking online for any other information you can find about the company. Put their name into Google News to see if they’ve had any recent interesting stories written about them. You could also discover some information written by their current employees on what it’s like to work there. It’s also worth searching for your own name to see what crops up – your potential employer may be doing the same thing. Industry sources It’s not just information about the company you need – you should also have a good background knowledge of the industry so you can impress at the interview. Browse through business publications and websites to see what they are writing about your potential employer and their industry. Have a look on the newsstands at the big magazine retailers – there’s an amazing list of publications out there. www.infopreneurqueen.com 70 You may find back issues of trade publications at university or public libraries, or you might be able to access them online. Some journals are even available for free or by subscription through their own websites. If you’re already in the same industry as your potential employer, it may be possible to discreetly ask colleagues or your suppliers if they know anything about the company you’re interested in. Preparing yourself This is the part most people forget to give enough time to, so don’t get caught out. Just like when you’re going into an exam, feel confident that you can field any question they throw at you, and try to feel as good about yourself as you can. It shines through. Here are a few top tips: • Have a mock interview with a friend based on the common interview questions you’re likely to face. • Be sure you know the time, date and location of the interview and the name of interviewers. • Decide how you will get there and when you need to set off to arrive in good time, anticipating any delays. Do a dummy run if necessary. • If you look good, you tend to feel good too. Avoid any last minute panic by preparing what you’re going to wear the night before. • Don’t go into the interview with lots of baggage – psychological or physical. Take the bare minimum with you so you can concentrate on the interview, and nothing else. • If you are asked to bring certificates, references, etc, get them ready well in advance to avoid having to chase around on the morning of the big day. • It may sound patronising, but make sure you use the toilet before you go in – you don’t want to be bursting to go when you’re mid-interview. Be Methodical Sit down with your CV and make notes, just as if you were preparing for an exam. Study your work record and what you have achieved. How do you see yourself? What have you done? What ambitions do you have? Make notes and prepare and rehearse sound bites about yourself. Do this out loud, even if it makes you feel weird. www.infopreneurqueen.com 71 Try to relate specific areas of your CV back to the job description. It will make it clear to the interviewer why they should hire you. Remember, one of the most common interview questions is “Tell me about yourself.” Prepare a balanced and succinct answer to this question, not a life history. Keep it businesslike and don’t stray into personal feelings or family relationships. Avoid anything to do with politics or religion like the plague. Interviewers use this question to learn about your personal qualities, not your achievements – they should already have those from your CV. Responding to job interview questions There is no set format that every job interview will follow, there are some questions that you can almost guarantee will crop up. Here’s a list of the most common questions and a guide to the kind of answers your interviewer wants to hear. • Tell me about yourself… This is usually the opening question and, as first impressions are key, one of the most important. Keep your answer to under five minutes, beginning with an overview of your highest qualification then running through the jobs you’ve held so far in your career. You can follow the same structure of your CV, giving examples of achievements and the skills you’ve picked up along the way. Don’t go into too much detail – your interviewer will probably take notes and ask for you to expand on any areas where they’d like more information. If you’re interviewing for your first job since leaving education, focus on the areas of your studies you most enjoyed and how that has led to you wanting this particular role. • What are your strengths? Pick the three biggest attributes that you think will get you the job and give examples of how you have used these strengths in a work situation. They could be tangible skills, such as proficiency in a particular computer language, or intangible skills such as good man-management. If you’re not sure where to start, take a look at the job description. www.infopreneurqueen.com 72 There is usually a section listing candidate requirements, which should give you an idea of what they are looking for. • What are your weaknesses? The dreaded question, which is best handled by picking something that you have made positive steps to redress. For example, if your IT ability is not at the level it could be, state it as a weakness but tell the interviewer about training courses or time spent outside work hours you have used to improve your skills. Your initiative could actually be perceived as a strength. On no accounts say “I don’t have any weaknesses”, your interviewer won’t believe you, or “I have a tendency to work too hard”, which is seen as avoiding the question. • Why should we hire you? or What can you do for us that other candidates can’t? What makes you special and where do your major strengths lie? You should be able to find out what they are looking for from the job description. “I have a unique combination of strong technical skills and the ability to build long-term customer relationships” is a good opening sentence, which can then lead onto a more specific example of something you have done so far in your career. State your biggest achievement and the benefit it made to the business, then finish with “Given the opportunity, I could bring this success to your company.” • What are your goals? or Where do you see yourself in five years time? It’s best to talk about both short-term and long-term goals. Talk about the kind of job you’d eventually like to do and the various steps you will need to get there, relating this in some way back to the position you’re interviewing for. Show the employer you have ambition, and that you have the determination to make the most of every job you have to get where you want to be. • Why do you want to work here? The interviewer is listening for an answer that indicates you’ve given this some thought. If you’ve prepared for the interview properly, you should have a good inside knowledge of the company’s values, mission statement, development plans and products. Use this information to describe how your goals and ambition matches their company ethos and how you would relish the opportunity to work for them. Never utter the phrase “I just need a job.” www.infopreneurqueen.com 73 • What are three positive things your last boss would say about you? This is a great time to brag about yourself through someone else’s words. Try to include one thing that shows your ability to do the job, one thing that shows your commitment to the work, and one thing that shows you are a good person to have in a team. For example, “My boss has told me that I am the best designer he has ever had. He knows he can always rely on me, and he likes my sense of humour.” • What salary are you seeking? You can prepare for this by knowing the value of someone with your skills. Try not to give any specific numbers in the heat of the moment – it could put you in a poor position when negotiating later on. Your interviewer will understand if you don’t want to discuss this until you are offered the job. If they have provided a guideline salary with the job description, you could mention this and say it’s around the same area you’re looking for. • If you were an animal, which one would you want to be? Interviewers use this type of psychological question to see if you can think quickly. If you answer ‘a bunny’, you will make a soft, passive impression. If you answer ‘a lion’, you will be seen as aggressive. What type of personality will it take to get the job done? You should always have some questions for your interviewer to demonstrate your interest in the position. Prepare a minimum of five questions, some which will give you more information about the job, and some which delve deeper into the culture and goals of the company. APTITUDE TESTS What are aptitude tests? Aptitude tests are similar to skill and intelligence tests, and are used to determine an individual's capability in performing particular tasks. Aptitude tests frequently consist of items that are intended to evaluate the taker's special abilities inside a designated area. www.infopreneurqueen.com 74 How to Pass Aptitude Tests Potential employers, educators and other organizations provide aptitude tests for potential candidates. These tests gauge the intelligence and skills of the taker during a specific amount of time. Most aptitude tests are not completed in the allotted amount of time, but participants are expected to complete as much of them as possible. The tests are on general or employment-related topics and include multiplechoice answers. Participants take these tests on a computer most of the time, but some take it on paper using a pencil. INSTRUCTIONS Discover what will be included on the aptitude test you will be taking. You can do so by simply asking the administrator what is on the aptitude test. Do research to determine sample questions for the type of industry you are taking the test for. You can also find sample aptitude tests that you can take to determine your strong and weak points. Do this daily until it is time to take the aptitude test. Study sentence structure and basic English writing formatting for paragraphs, essays and speaking. Pay attention to how each sentence flows and the correct way of speaking without using slang or uncommon words. Verbal ability questions determine the participant's grammar, understanding of analogies and ability to follow instructions. These tests help employers determine how proficient you are in communication. Data checking tests require participants to search for errors specifically for clerical-type jobs, and this study method is common for this section Practice basic and advanced math that includes charts for the numeric ability tests. These tests are generally basic, but they may include some advanced math and charts. Brush up on things you learned in high school and take time to learn new things that may have been confusing to you in the past. www.infopreneurqueen.com 75 Read instruction manuals for basic appliances around your home and search online for manuals for products you do not own. Following recipe instructions can also be beneficial to studying for this test. Abstract reasoning portions of the test have questions to determine your logic and solutions to questions. These questions determine your intelligence and ability to learn new things. Reassess your personal knowledge concerning physics for the mechanical reasoning test. These tests assess your mechanical knowledge concerning topics including inertia, force, energy and friction. Study books about the movement of the human body and books about how magnets work. Utilize the time until your test to study and understand physics terms and how they apply to everyday life. Study electronic diagrams concerning your chosen field of work if you plan to become an electrician or enter a mechanical field. Fault diagnosis questions determine how participants find issues and fix problems concerning electronics or mechanics. Research the field you plan to enter and the company you wish to work for. Break the job title down and determine your expected duties. Work sample tests include scenarios of work situations and conflicts and how well the user can handle it. Knowing and understanding your potential job responsibilities will prepare you for this portion of the test. Types of Aptitude Tests THE PURPOSE OF APTITUDE TESTS Significance www.infopreneurqueen.com 76 Aptitude tests are used for a variety of purposes and are administered by assorted sources; teachers use these tests to measure their students' performances, schools may use them to determine an individual's knowledge within certain fields, and employers often use them to identify the candidate that's most capable or best suited for a job. In addition, aptitude based tests are regarded as one of the most useful varieties of career tests. Educational Purposes Aptitude tests that are intended for educational use include the Scholastic Assessment Test (SAT), the American College Testing Exam (ACT) and the Differential Aptitude Test (DAT), which assesses one's particular skills and overall academic competency. The Differential Aptitude Test is also one of the most commonly used tests for personnel and career assessments. Occupational Purposes Many aptitude tests are created to check an individual's specific skills that are relevant to the job at hand. For staffing and assessment purposes, employers utilize tests like the Personality and Preference Inventory How to Pass Aptitude Tests Potential employers, educators and other organizations provide aptitude tests for potential candidates. These tests gauge the intelligence and skills of the taker during a specific amount of time. Most aptitude tests are not completed in the allotted amount of time, but participants are expected to complete as much of them as possible. The tests are on general or employment-related topics and include multiple-choice answers. Participants take these tests on a computer most of the time, but some take it on paper using a pencil. INSTRUCTIONS Discover what will be included on the aptitude test you will be taking. You can do so by simply asking the administrator what is on the aptitude test. www.infopreneurqueen.com 77 Do research to determine sample questions for the type of industry you are taking the test for. You can also find sample aptitude tests that you can take to determine your strong and weak points. Do this daily until it is time to take the aptitude test. Study sentence structure and basic English writing formatting for paragraphs, essays and speaking. Pay attention to how each sentence flows and the correct way of speaking without using slang or uncommon words. Verbal ability questions determine the participant's grammar, understanding of analogies and ability to follow instructions. These tests help employers determine how proficient you are in communication. Data checking tests require participants to search for errors specifically for clerical-type jobs, and this study method is common for this section Practice basic and advanced math that includes charts for the numeric ability tests. These tests are generally basic, but they may include some advanced math and charts. Brush up on things you learned in high school and take time to learn new things that may have been confusing to you in the past. Read instruction manuals for basic appliances around your home and search online for manuals for products you do not own. Following recipe instructions can also be beneficial to studying for this test. Abstract reasoning portions of the test have questions to determine your logic and solutions to questions. These questions determine your intelligence and ability to learn new things. Reassess your personal knowledge concerning physics for the mechanical reasoning test. These tests assess your mechanical knowledge concerning topics including inertia, force, energy and friction. Study books about the movement of the human body and books about how magnets work. Utilize the time until your test to study and understand physics terms and how they apply to everyday life. www.infopreneurqueen.com 78 Study electronic diagrams concerning your chosen field of work if you plan to become an electrician or enter a mechanical field. Fault diagnosis questions determine how participants find issues and fix problems concerning electronics or mechanics. Research the field you plan to enter and the company you wish to work for. Break the job title down and determine your expected duties. Work sample tests include scenarios of work situations and conflicts and how well the user can handle it. Knowing and understanding your potential job responsibilities will prepare you for this portion of the test. In conclusion, now that you have read and digested all the essential things that you need in securing your dream job, what is required of your now is to begin your job search with a positive mental attitude ( PMA) . Do not limit yourself. Be positive. If you believe you can achieve it. I wish you the best in securing your dream job, do not forget call me to share your success story with me when you finally secure that dream job of yours. Yours sincerely Infopreneur Queen www.infopreneurqueen.com
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