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Manual: How to configure Voxbone numbers
This tutorial explains how to use the Voxbone Webportal to configure your DID numbers. Any
remarks and suggestions to enhance this tutorial are welcome and should be sent to
[email protected]
Table of Contents
1. Create URIs......................................................................................................................................1
2. Map numbers to a URI.....................................................................................................................3
3. Map numbers to channels.................................................................................................................4
4. Select the right POP..........................................................................................................................4
5. DNS..................................................................................................................................................4
6. Caller ID...........................................................................................................................................5
7. T.38...................................................................................................................................................5
8. DTMF...............................................................................................................................................5
9. Codecs..............................................................................................................................................6
10. DNIS...............................................................................................................................................6
11. CPC.................................................................................................................................................7
12. Configure Defaults.........................................................................................................................7
1. Create URIs
After receiving the DIDs from Voxbone you need to route them to the appropriate SIP
destination. This is achieved by mapping the DIDs to a URI. The definition of a URI can be
found in our technical FAQ at http://voxbone.com/faq-technical.jsf
STEP 1:
Log into your account on www.voxbone.com
STEP 2:
Go to the menu Configure > URIs > All URIs
STEP 3:
- Choose the SIP protocol for your voice traffic
- Enter a valid URI
- Enter a description for your URI and click on create
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The URI in the above example is of the following format “[email protected]”. 1004 is the
extension of the user in your system and 213.246.216.68 is the IP address of your SIP server.
You are free to use the {E164} variable which will then be replaced by the E.164
representation of each DID. This allows you to easily define just one URI for many different
numbers. It can be used alone or in combination with additional characters:
e.g.: {E164}@213.246.216.68
or: 00{E164}@213.246.216.68
URI parameters can be changed or removed easily by using the respective buttons on the right
hand side and there is no limitation for the amount URIs that can be created for your account.
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2. Map numbers to a URI
STEP 1:
Go to the menu Configure > Numbers and click on the URI tab below the
“Define Search criteria” field
STEP 2:
You will see a list of all your numbers and a drop down menu for each one of them
where you can select one of the previously created URIs.
Once you click on apply a message appears on the top of the page to confirm that the URI
column is updated.
The field Define Search Criteria helps you to narrow down the list of numbers in order to
apply URI changes to multiple numbers at the same time by using the button Apply to all.
N.B.:Be careful when using this option as it might change the URI configuration for all your
numbers at once.
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3. Map numbers to channels
In order to receive calls on your numbers they need to be mapped to a set of channels from
the appropriate zone. (see online Price List)
STEP 1:
Go to the menu Configure > Numbers and click on the Trunk tab below the
“Define Search criteria” field
STEP 2:
You will see a list of all your numbers and a drop down menu for each one of them
where you can select one of the available trunks of channels.
Once you click on apply, a message appears on the top of the page to confirm that the
channels are allocated to the designated numbers.
Analogously to the URI configuration you can also use the “Define Search Criteria” Field in
order to allocate channels in bulk to a certain subset of your DIDs.
STEP 3:
To limit the maximum amount of concurrent calls, you have to disable the
default configuration of use maximum and enter the desired amount in the field.
4. Select the right POP
Voxbone operates 4 Points Of Presence and you can chose for each number individually from
which POP you want the traffic to be sent to you. For that please click on the Configure >
Numbers > POP tab and do the modifications analogously to the above procedures.
We recommend to always select the POP that is located as close as possible to your server in
order to reduce latency.
5. DNS
If you operate a DNS-SRV server Voxbone supports load balancing that can be activate for
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each DID individually. For that please go to Configure > Numbers > DNS and do the
modifications analogously to the above procedures.
6. Caller ID
Voxbone offers to deliver the caller ID in three different formats:
● Raw CLI
● E.164 CLI
● Localized CLI
In order to modify the Caller ID please go to Configure > Numbers > Caller ID and select
the desired format on a single number basis from the drop down menu analogously to the
above procedures.
7. T.38
Voxbone offers T.38 fax in a growing number of countries. Please go to Configure >
Numbers > T.38, click on the checkbox and the button go to activate the service on a single
number basis.
8. DTMF
Voxbone offers to deliver the Dual Tone Multi Frequency (DTMF) in the following formats:
● Auto (RFC 2833, SIP INFO)
● Auto (RFC 2833, in-band)
● RFC 2833
● SIP INFO
● in-band
Please go to Configure > Numbers > DTMF and select the desired format on a single
number basis from the drop down menu analogously to the above procedures.
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9. Codecs
One or several codecs can be chosen for your DIDs on a single number basis. Voxbone offers:
● G711a
● G711µ
● G729
● G723
In order to modify the codecs used,please go to Configure > Numbers > Codecs and select
the desired format on a single number basis from the drop down menu analogously to the
above procedures.
10. DNIS
The Dialed Number Identification Service (DNIS) allows you to receive the number that was
dialed by the caller in the SIP header.
The service can be activated on a single number basis analogously to the above procedures.
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11. CPC
Calling Party Category (CPC) allows you to enable or block certain origination networks for you
toll-free numbers. This feature is available in a growing number of countries and it helps you
to control the per minute fees by blocking or enabling the following phone calls:
● Fixed calls
● Cellular calls
● Payphones calls
In order to modify the settings please go to Configure > Numbers > CPC and select the
origination networks analogously to the above procedures.
12. Configure Defaults
The “Defaults” menu allows you to select default configurations for your numbers that will
automatically apply each time you purchase new numbers from Voxbone.
STEP 1:
Go to the menu Configure > Defaults
STEP 2:
Select default configuration and parameters for the below features and click on
“update settings” in order to save your modifications
●
●
●
●
●
Routing
Trunks
Block calls
Media
Caller ID
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