Maidstone Bishop's Terrace Bishop's Way Maidstone ME14 1LA Tel: 01622 691640 Shepway Queen's House Guildhall Street Folkestone CT20 1DX Tel: 01303 253476 Swale Avenue of Remembrance Sittingbourne ME10 4DD Tel: 01795 473333 Minicom: 01795 477145 Swanley The Willows Hilda May Avenue Swanley BR8 7BT Tel: 01322 611000 Textphone: 01322 611010 Thanet St Peter's House Dane Valley Road St Peters Broadstairs CT10 3JJ Tel: 01843 860000 Tonbridge Croft House East Street Tonbridge TN9 1HP Tel: 01732 362442 Minicom: 01732 773371 Kent Contact and Assessment Service Tunbridge Wells Montague House 9 Hanover Road Tunbridge Wells TN1 1EZ Tel: 01892 515045 The Kent Contact and Assessment Service welcomes feedback from users of the service. If you have any comments about the service, please contact: Manager, Kent Contact and Assessment Service Kroner House Eurogate Business Park Ashford TN24 8XU If you would like to request further copies of this publication or enquire about our range of leaflets please e-mail us at [email protected] or telephone us on 08458 247100 or write to us at: Kent Adult Social Services Leaflets Contact Centre Invicta House County Hall Maidstone ME14 1XX July 2009 Social Care needs? How to make contact www.kent.gov.uk/socialcare What is the Kent Contact and Assessment Service? The Kent Contact and Assessment Service is the main access point for people wanting to contact Adult or Children’s Services concerning themselves or others. If you are currently involved with Adults or Children’s Services, you can contact the person you are involved with directly, but if you want to make a new contact or new referral, you will need to contact the Kent Contact and Assessment Service. Do you need help? Sometimes people contact Kent County Council for assistance if, for instance: m Children need protection m Families are under stress m Children are seriously ill or disabled m People with disability need advice or support m People are unable to look after themselves properly m Carers need assistance with caring for a vulnerable adult m Vulnerable adults need protection because they are frightened or worried by something How do I make contact? m You can telephone your local office between 8:30am and 5:00pm, using the numbers listed in this leaflet, or call Kent County Council's Contact Centre on 08458 247 247 m You can write to Kent Contact and Assessment Service, Kroner House, Eurogate Business Park, Ashford. TN24 8XU m You can e-mail [email protected] m You can fax correspondence to 01233 652261 m You can use the online self-referral facility by visiting www.kent.gov.uk/ socialcare/getting-in-touch m You can make a self assessment online, information can be found at www.kent.gov.uk/selfassessment m You can visit one of the offices listed on this leaflet Local Offices: Ashford The Civic Centre Tannery Lane Ashford TN23 1PL Tel: 0845 330 2967 Minicom: 01233 205777 Canterbury Brook House Reeves Way John Wilson Business Park Whitstable CT5 3SS Tel: 01227 598500 Dartford St Lawrence House 48a West Hill Dartford DA1 2HG Tel: 01322 277744 Dover 2-6 Cambridge Terrace Dover CT16 1JT Tel: 01304 204915 Minicom: 01304 201447 Gravesend Joynes House New Road Gravesend DA11 OAT Tel: 01474 328664 Minicom: 01474 328664