How to book onto a training course Stage One – Logging In Log onto the ‘Hampshire County Council Learning Zone’ - https://learningzone.hants.gov.uk The following screen will be diplayed: If you are already registered as an ‘online booker’: Enter your ‘Email Address’ Enter your ‘Password’ Click on ‘Log in’ ! Note: When you login for the first time, you will be asked to set ‘3 security questions’. Follow the process of setting these questions. Each time you ‘login’ you will be asked one of the questions. Enter the answer to your ‘Security question’ Click ‘Submit’ Stage Two – Searching for your Course Open up a new ‘web page’ Log onto the PaCT website, www.hants.gov.uk/pact Search for a course by clicking on ‘Core Calendar Course’ Click on the ‘course title’ that you are interested in. This will open a new page which will tell you more about the course – see below. The list of ‘event dates & location’ will be displayed on the right hand side. ‘Click on’ the event that you wish to book on To book a place, click on ‘Book now’ Click on ‘Book a delegate’ At this stage, if you are responsible for booking the training for more than one workbase, please ensure you ‘select the correct establishment’ details. (This will ensure we send any correspondence to the correct postal/email address) Select the correct ‘Establishment’ Click ‘Continue’ Select ‘the delegate’ you wish to add from the ‘drop down’ list by clicking on the little arrow on the right side of this field (see below if the name of your delegate does not appear) Click ‘Continue’ Enter any special requirements that the delegate may have in the ‘Specific requirements (optional)’ box e.g. wheelchair access, hearing loop, dietary requirements etc. Click on ‘Review & confirm’ Click on ‘Book this place’ Searching for your delegate If your delegate name does not appear in the drop down list: Click ‘search’ Enter the ‘forename’ and ‘surname’ of your delegate Click ‘search’. If the person’s name appears after this search, ‘select’ the appropriate record and continue as above ignoring the ‘Link an existing delegate’ screen If the name does not appear after the search: Click ‘Add new’ Complete all fields apart from personnel number ! Note: When entering the ‘Email Address’, remember that this can be your own or the delegate’s but, please note, we are only able to store ‘one email address’ per delegate. Therefore, please ensure you provide the most relevant address for the booking confirmation, joining instructions and any other correspondence we may send. Click ‘Continue’ Enter any special requirements that the delegate may have in the ‘Specific requirements (optional)’ box e.g. wheelchair access, hearing loop, dietary requirements etc. Click on ‘Review & confirm’ Click on ‘Book this place’ Online Bookers If you’re not currently registered as an ‘Online Booker’ you will need to click on the ‘Sign up’ tab next to the ‘login’ box and follow the on-screen instructions ensuring you also request the appropriate access. Please see instructions below: Request access to book Click on ‘Your account’ from the left hand menu. In the bottom right corner of the page, click ‘Request booking access>>’ Select the ‘Establishment group’ for which you would like to make bookings on behalf of Click ‘Next’ Select the ‘Provider group’ that you would like to be able to book with. ! Note: When asked what ‘Provider Access’ you require, select ‘Workforce Development – Private and Voluntary’ under the section ‘Social care – Adults’ Click ‘Request Access’. You will then receive confirmation on your screen that ‘access’ has been requested. Payment When you have completed your booking you will receive a ‘Booking Receipt’ by email. ! Note: This is not a confirmation of a place or that the event will run as advertised. To confirm the place, please ‘print’ a copy of your ‘Booking Receipt’ and post this to the address below with a cheque made payable to Hampshire County Council. The cost of each course can be found in the brochure or online Once full payment has been received, further correspondence will be sent to confirm your place and the event details. Please send any correspondence including the above booking and payment to: PaCT Hampshire County Council Adult Services EII Court, 3rd Floor North The Castle Winchester SO23 8UQ If you have any queries, please call 01962 832036.