How to manage SAP implementation and get return of investments Marco Burkhardt

How to manage SAP implementation
and get return of investments
Marco Burkhardt
RTEC Russian Technology
October 3-4, 2012, Skolkovo
For business optimization, we combine jointly
developed findings and our broad expertise:
SCAN method overview
J&M´s method to identify key issues
Organizational
structure,
similarity,
dissimilarity in
business units
Results of the analysis
Gap analysis based on “best practices“ and
“benchmarks“
EXAMPLE
Workflow
analysis of core
business
processes
Roadmap with a number of projects to be
implemented
Quantitative
analysis of cost
and value driver
J&M supply
chain expertise
©  2012 SAP AG. All rights reserved.
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After the roadmap within SCAN is defined, J&M offers to
establish a special organizational unit to manage
transformation
Phase 2
Phase 1
Full-scope
contract
Strategy
Capture new Market
Change management
Phase 3
Implement Customer
& Market
Segmentation
Improve Product
Portfolio
EXAMPLE
Develop service
infrastructure
Sales training
Continuous
improvement
Lean
production
Customer-orientation
training
Roles and
responsibilities
definition
Training
offer
Reliability
tool
Operational Data
collector
VMI
APS
Personnel
assignment
Price
Management
Business Scorecards
Fleet Mgt
Business Process
Re-engineering
Performance
measurement
process
Spare parts pool
implementation
Implement Key
Account Management
Performance management
e-Portal
Processes & Organization
CRM
ERP
IT
Transformation management office (TMO): prioritize, launch and control projects
©  2012 SAP AG. All rights reserved.
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As a result, IT projects managed by TMO are aligned with
the overall business transformation concept
Phase 2
Phase 1
Full-scope
contract
Capture new Market
Strategy
Phase 3
Develop service
infrastructure
Implement Customer
& Market
Segmentation
Improve Product
Portfolio
Training
offer
Sales training
Continuous
improvement
Change management
Clear business impact
Lean
production
Clear feasibility
Customer-orientation
training
Roles and
responsibilities
definition
Clear budgets
Operational Data
collector
Clear project milestones
VMI
APS
Price
Management
Clear project
owners
Business
Scorecards
Personnel
assignment
Reliability
tool
Fleet Mgt
Business Process
Re-engineering
e-Portal
Performance
measurement
process
Spare parts pool
implementation
Implement Key
Account Management
Performance management
Processes & Organization
CRM
ERP
IT
Transformation management office (TMO): prioritize, launch and control projects
©  2012 SAP AG. All rights reserved.
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Организационная структура. SAP ERP
Ед. учетов результ.
9000
Контроллинг. единица
9000
Балансовая единица
9000
Раздел персонала
9000
Подраздел
персонала
9010
Подраздел
персонала
9020
Раздел персонала
9100
Подраздел
персонала
9110
Закупочная орг.
9000
Подраздел
персонала
9120
Пункт отгрузки
9000
Склад
для пр-ва
1020
Склад
отпуска
матер.
1030
Склад
отпуска
матер.
1040
©  2012 SAP AG. All rights reserved.
Сбытовая орг. (внутр.)
9000
Группа закупок
110,111,112,113
Канал
сбыта
10
Завод
(производство)
1000
Завод
(центр распределения)
1100
Сект.Сект. Сект. Сект. Сект. Сект. Сект. Сект. Сект. Сект. Сект. Сект
10 20 10 20 10 20 10 20 10 20 10 20
Склад
магазина
1050
Склад
для
возвратов
1060
Пункт отгрузки
9100
Склад
отпуска
матер.
1130
Склад
отпуска
матер.
1140
Канал
сбыта
20
Канал
сбыта
30
Сбыт. орг. (экспорт)
9100
Группа закупок
100,101,102,103
Пункт отгрузки
900R
Мин. упр. складами
110
Служба контроля кред.
9000
Канал
сбыта
10
Канал
сбыта
20
Канал
сбыта
30
Пункт отгрузки
910R
Склад
для
возвратов
1160
Мин. упр. складами
120
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The organizational structure of the project
Operational board
Sponsor of the project
Project manager
Project Administrator
Function group “FI”
manager
Consultants
staff
- Business experts
Function group “PP”
manager
Consultants
staff
- Business experts
Head of the
Technical Group
Function group “SD”
manager
- SAP
- SAP
- SAP
- Client
- Client
- Client
- Client
©  2012 SAP AG. All rights reserved.
Consultants
staff
- Business experts
Business
transformation manager
Function group “CO”
manager
- SAP
Business-processes owners
Project manager from SAP
Consultants
staff
- Business experts
Function group “…”
manager
- SAP
Consultants
staff
- Business experts
- Client
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Master Data in SAP ERP
Materials
Financials
General Data
Chart of Accounts
Consolidation
Unit / Group
Org. Units:
Company
Profit Center
Cost Center
©  2012 SAP AG. All rights reserved.
Units of Measure
Business Partner Attributes
Roles
Identification
Central Data
Tax Numbers
Bank Details
Industry Sec.
EAN/UPC
Supplier Attributes
Basic Text
Cost Element
Classification
Financials and Controlling
GL Account
Basic Data
Descriptions
Customers and Suppliers
General Data
Internal Comment
Company Code
Data
Class
Assignment
Purchasing Data
Characteristic
Valuation
Customer Attributes
General
Data
Address
Phone, Fax, Email, URL
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SAP ERP – central component of Business Suite
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End-to-end Procurement process
Payment
MRP
Request for procurement
Procurement
Invoice verification
Supplier selection
Inbound delivery
©  2012 SAP AG. All rights reserved.
Creation of purchase order
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SAP work with our partners and customers
Sales and
Services
2,900+ Channel
Partners
SAP
Technology
Co-Innovation
31 Technology
Partners
Deployment
Services
1,700 Services
Partners
Specialized
Solutions
38 Solution
Partners
+2 Million SAP Community Members
Home
Imagine
Purpose
Innovations
Solutions
Ecosystem
People
Results
Join Us
Основные области управления
Уровень холдинга
Поставщики,
Разработка
партнеры изделия
Маркетинг и
Продажи
Подготовка
производства
Обслуживание
Закупки Производство
Управление
изделий
запасами
Управление жизненным циклом изделия
© SAP 2009 / Page 11
Заказчики
Работа с заказчиками
Управление поставками
Модели производства
Закупки
Логистика и запасы
Обслуживание изделий
Управление предприятием
Стратегическое управление
Управление инвестиционным портфелем Корпоративное хранилище данных
Управление стратегией
Финансы
Казначейство
Бюджетирование
Управленческий учет
Управление человеческим капиталом
Управление процессами
Управление по KPI
Корпоративные сервисы
Управление
командировками
©  2012 SAP AG. All rights reserved.
Охрана труда, здоровья и
окружающей среды
Управление талантами
Управление вознаграждениями Управление
и комиссией
недвижимостью
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Integration of CO with other applications
©  2012 SAP AG. All rights reserved.
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Thank You!
Marco Burkhardt
Executive Vice-President
RTEC Russian Technology
[email protected]
© 2011
2012 SAP AG. All rights reserved
reserved.
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