1. finance
2. personal finance
3. lending
4. credit cards

FAQs
A.
THE EVENT
1)
Q: What is BIBD Charity Expedition for ALAF (CE-ALAF)?
A: The BIBD CE for ALAF aims to raise funds for the underprivileged students
identified under the BIBD ALAF programme. BIBD ALAF (Advocating Life-Long Learning
for an Aspiring Future) is a programme designed to cater to underprivileged students
for their educational progression through a systematic sponsorship scheme.
This charity event will consist of a Charity Run, Cycle and Bazaar. Proceeds from fees
and donations will be contributed towards the BIBD ALAF programme fund.
2)
Q: When is BIBD CE-ALAF 2013 held?
A: On Sunday; 24th November 2013
3)
Q: Where is the event held?
A: The event will start and finish at the Hassanal Bolkiah National Stadium, Berakas
4)
Q: What time does each event category start?
A: The flag off time are as follows:
Marathon (42km)
Half Marathon (21km)
10km Run
5km Run
2.5km Fun Run
Cycling Expedition
10.00pm (on 23rd November 2013)
5.30am (on 24th November 2013)
5.45am
6.00am
6.15am
6.30am
All participants are recommended to arrive early to allow yourself ample time to
warm up and store your bags at the bag storage booth.
5)
Q: Is there a maximum capacity for BIBD CE-ALAF 2013?
A: Only 7000 registration will be accepted for the Event. Below is the participants cap
for each category:
Marathon (42km)
- 25 participants
Cycling Expedition
- 450 participants
Half Marathon (21km) - 425 participants
10km Run
- 1200 participants
5km Run
- 1900 participants
2.5km Fun Run
- 3000 participants
6)
Q: Are there any refreshments provided?
A: Water and isotonic drinks will be available at designated hydration stations along
the Event route on the Event day.
A charity bazaar will be held on the Event day, it is open to the participants and
the general public, offering variety of foods and beverages. These refreshments
can only be purchased by using coupons, which will be sold at the charity bazaar.
1
FAQs
7)
Q: Will there be a prayer area provided during the event?
A: Yes, the organizer will provide a prayer tent at the race venue, which will be
equipped with the basic amenities such as prayer mats, ablution area, etc. Just look
for “Surau” label.
8)
Q: What is the cut-off time to complete the run?
A: Refer below:
Marathon
- No Cut Off time (An Expedition)
Half Marathon (21km) - 3 Hours and 30 minutes
10km Run
- 2 Hours and 30 minutes
5km Run
- No cut off time
2.5km Fun Run
- No cut off time
Cycling Expedition
- No Cut Off time (An Expedition)
9)
Q: Must I wear my bib number or timing chip (for competitive category only) on
the Event day?
A: All participants are required to wear their bib or timing chip (for competitive
category only) during the event. Should you not have your bib or timing chip, you may
still run but you will NOT be eligible for any prizes or certificates.
B.
REGISTRATION
1)
Q: When can I register?
A: Online Registration opens on the 30th of August 2013 and will end on the 31st of
October 2013 or when maximum capacity for the categories has been reached,
whichever comes first.
2)
Q: How can I register and participate?
A: There are 2 ways for you to register:
a)
Online Registration
You can register online via www.bibd.com.bn.
You must have a credit or debit card for online registrations.
Participants will receive a 5% discount off from the normal registration fee if
registration is made via ONLINE
Once you have duly completed your registration form and paid for your
registration, you will receive a confirmation e-mail from BIBD Charity Expedition
2013.
A printable Donation Card will be enclosed in the confirmation e-mail of your
registration to BIBD Charity Expedition 2013 and you can start collecting the
donations and seek support from your friends and family contributing to the
BIBD ALAF Programme.
b)
Physical Registration Form (Downloadable)
Registration forms are available from 24th September 2013 until 31st October
2013 on our website at www.bibdcharityexpedition.com
2
FAQs
However, the 5% discount will NOT apply.
You can pay your registration fee into the account number 1010400011 – CSR
RAISED FUND by:
transferring funds at any of BIBD Automatic Teller Machines (ATM); or
depositing cash into any of BIBD Cash Deposit Machines (CDM)
transferring funds via BIBD Online or Mobile banking service
Please note that the receipt of payment for the registration must be
attached to the registration form.
Once you have duly completed your registration form and paid for your
registration, you may submit and drop it into the BIBD Charity Expedition drop
off box that are placed at the following branches:
Main Branch (BIBD HQ)
Kiulap Branch
Manggis Mall Branch
Giant Rimba Branch
Tanjung Bunut Branch
Kuala Belait Branch
Tutong Branch
Temburong Branch
Additionally:
A registration confirmation email will be sent to you from BIBD Charity
Expedition 2013 within 7 working days from the submission of form (not
including Sundays and Public Holiday)
Please print out the Donation Card from your registration confirmation email and you can start collecting the donations and seek support from your
friends and family contributing to the BIBD ALAF Programme.
Important Notes:
Please complete the mandatory fields in the application form. Any
incomplete details will not be entertained and fees are non-refundable
3)
Q: What are the registration fees for the respective categories?
A: The categories and fees are as follows:
Marathon
Cycling Expedition
Half Marathon (21km)
10km Run
5km Run
2.5km Fun Run
Normal
(BND)
150.00
20.00
45.00
40.00
20.00
15.00
Online
(BND)
150.00
19.00
42.75
38.00
19.00
14.25
*Online registrants are entitled to a 5% discount from the normal registration
fees.
3
FAQs
4)
Q: When is the closing date for registration?
A: The closing date for registration is on the 31st of October 2013.
Any registration forms submitted after the 31st of October 2013 will NOT be accepted.
Registrations may be closed earlier if the Event categories have reached its maximum
capacity (refer below):
Marathon
- 25 participants
Cycling Expedition
- 450 participants
Half Marathon (21km) - 425 participants
10km Run
- 1200 participants
5km Run
- 1900 participants
2.5km Fun Run
- 3000 participants
5)
Q: Can other people register for me (vice versa)?
A: Yes, provided that you have all the details required to fill in the mandatory fields.
6)
Q: Do you accept a corporate or group registration?
A: We don’t have corporate or group registrations.
7)
Q: What will happen if I did not submit my form by the closing date but I have
already paid my registration fees?
A: Any registration forms submitted after the 31st of October 2013 will NOT be
accepted. Your registration fee will be donated to the BIBD ALAF.
Important Note:
Proof of payment does NOT mean proof of registration.
8)
Q: How do I know that I have successfully registered?
A: If you registered online:
You will receive a confirmation e-mail from BIBD Charity Expedition 2013.
If you registered via Registration Form:
You will receive a confirmation e-mail from BIBD Charity Expedition 2013 within 7
working days from the submission date (not including Sundays and Public Holiday)
9)
Q: How can I retrieve my Registration Confirmation?
A: You can retrieve your registration confirmation at any time (see below).
a) Go to www.bibdcharityexpedition.com
b) Enter your ‘e-mail address’ and ‘password’
c) Click ‘view, print or Email Registration Record and Receipt’
d) Lastly, click ‘Print your Registration’;
10) Q: Can I ask other people to take my place, if I cannot attend on the event day?
A: No.
11) Q: After registration has been submitted online, are changes allowed?
A: Yes; but only personal information such as your name, address, etc. These changes
can be made via e-mail to [email protected]
12) Q: Can I change my race category after registration?
A: No. Any changes in race category will not be entertained after submission.
4
FAQs
13) Q: Can I transfer my run entry to a friend?
A: Successful registrations are non-transferable. Any participant who competes in
another person's race number will be disqualified.
14) Q: Do I get a refund if I am not able to come on the race day?
A: No, all registration fees and/or donation proceeds are final and non-refundable
C.
RACE ENTRY PACK COLLECTION (REPC)
1)
Q: When and where is the Race Entry Pack Collection?
A: The Race Entry Pack Collection will be held at the Indoor Stadium Ticketing Hall,
Jalan Stadium Negara Hassanal Bolkiah, Bandar Seri Begawan, Negara Brunei
Darussalam on the following dates and time:
Thursday, 21st November 2013
Friday, 22nd November 2013
Saturday, 23rd November 2013
2.00PM – 9.00 PM
9.30AM – 11.30AM; 2.00PM – 9.00PM
9.30AM – 9.00PM
2)
Q: What do I need to bring during Race Entry Pack Collection?
A: Please bring along:
a) A printout of your registration confirmation
b) Your original Identity Card or Passport (for adult participants)
c) A photocopy of your birth certificate (for children Participants only)
d) Your personalised donation card and the donation collected
e) In any case of loss of donation cards, a police report is required and presented
together with the donation collected. Without your donation card or a police
note (in the event that you lose your card), you will not be given your Race
Entry Pack.
3)
Q: Can other people collect my Race Entry Pack on my behalf?
A: Yes. The representative must present the following:
a) A letter of authorisation signed by the participant (Standard authorisation
letter will be made available for participants)
b) A printout of the participants registration confirmation
c) Representative Identity Card or passport
d) A photocopy of participants Identity Card or Passport
e) A photocopy of participants birth certificate (for under aged Participants only)
f) Participant’s donation card and the donations collected
g) If a donation card is misplaced, a police report is required and presented
together with the donation collected. Without your donation card or a police
report (if donation card is misplaced), you will not be given your Entry Pack.
4)
Q: What is in the Race Entry Pack?
A: The Race Entry Pack consists of the following:
a) A participant bib number
b) An exclusive event running t-shirt
c) A timing chip (for 42km, 21km and 10km only)
d) A lucky draw ticket
e) Other sponsored items (to be confirmed)
5
FAQs
5)
Q: Is pre-booking allowed for the Event t-shirt size?
A: Pre-booking of T-shirt sizes is available for online registrations only. However, Tshirt sizes are given on a first-come-first-serve basis if you register via a Physical
Registration Form.
6)
Q: Can Race Entry Pack items be exchanged eg: T-shirt sizes?
A: No. Exchanging of any items in the Race Entry Pack is strictly prohibited.
7)
Q: Can we collect the Race Entry Packs on the Event day?
A: No. All Participants must collect the Race Entry Pack from 22nd to 23rd November
2013 only.
8)
Q: Can Race Entry Packs be delivered to my address?
A: No, Race Entry Packs can only be collected from 22nd to 23rd November 2013 at the
National Indoor Stadium.
9)
Q: Is there any specific attire to be worn during the event?
A: Participants are encouraged to wear decent and appropriate sports attire in
accordance to the Islamic principle of Syariah. Any modification or alterations to the
event T-shirt is strictly prohibited during the event.
10) Q: What will happen to the uncollected Race Entry Packs after the event?
A: The event organizer has the right to dispose any uncollected Race Entry Packs
after one (1) month from the event date and fees are non-refundable.
D.
MEDALS
1)
Q: Are there any medals given for participating in the Event?
A: Yes. Finisher’s medals are only available for participants who register for
competitive events that is 10km and 21km provided that the participants finish
before the cut off time.
2)
Q: When and where will the finisher’s medal be given?
A: Successful participants will only be given one finisher’s medal uniquely to their
race category at the Finishing line within the stipulated cut-off timing.
E.
LUCKY DRAW
1)
Q: Who is eligible for the lucky draw?
A: Those who participate in the event will automatically receive 1 entry into the
lucky draw.
2)
Q: How and where can I get the Lucky draw Ticket?
A: Lucky draw tickets will be given during the Race Entry Pack Collection day.
3)
Q: When is the lucky draw?
A: The lucky draw will be announced during the Event day at the Hassanal Bolkiah
National Stadium, Berakas.
6
FAQs
F.
DONATION CARD
1)
Q: What is the donation card for?
A: The donation card is for you to collect donations to contribute towards the BIBD
ALAF.
2)
Q: Do I have to collect the donations?
A: As the Event is a fundraiser, it would be appreciated if the general public can help
raise awareness on the importance of education by raising funds for the BIBD ALAF
Programme.
This aims to evolve a sustainable programme and build a highly educated future
generation.
3)
Q: Is there a minimum or maximum amount of donations to collect?
A: The minimum contribution is B$1.00. However, the more you collect, more will be
contributed to the BIBD ALAF Programme.
4)
Q: When can the donation card and the money collected be returned?
A: Refer below:
a) The donation card can be returned during the Race Entry Pack Collection (REPC)
from 21st to the 23rd of November 2013 at the Ticketing Hall, Hassanal Bolkiah
Indoor Stadium.
b) Donation proceeds may be deposited at any of BIBD Branch counters, CDMs,
ATMs, online banking to the designated account number 1010400011 – CSR
RAISED FUND or during the REPC days.
c) For proceeds which have been deposited (thru BIBD Branch counters, CDMs,
ATMs, online banking), the slip/receipt MUST BE RETAINED by the participants
and attached to the donation cards in order to redeem your Race Entry pack.
5)
Q: If I lose my donation card?
A: LOST donation card MUST be reported to the police, the police will issue a receipt
stating the loss of donation card. The receipt MUST be retained and produced during
REPC.
6)
Q: What if I do not return my donation card?
A: All donation cards that are not returned, BIBD will lodge a police report. Records
will be kept for this purpose.
You will not receive your Race Entry Pack (REP), your registration will be cancelled
and your fees will not be refunded.
G.
THE ORGANISER
1)
Q: How do I contact the Organiser?
A: You can send your queries to [email protected] or call BIBD
Contact Centre 2238181. All emails will be answered within 7 working days.
7
FAQs
H.
CERTIFICATES
1)
Q: Will I receive a certificate for participating in the event?
A: Yes, all participants will receive an online certificate for your participation.
2)
Q: Will I be able to change the name on my certificate?
A: No, changing the names on the certificate will not be entertained after submission
of the registration form.
3)
Q: When and where will the certificate be available?
A: All certificates will only be available online up to three (3) months after the event
date.
I.
BAGGAGE DROP OFF
1)
Q: Is there any bag storage services provided?
A: Yes, free bag storage services will be provided during the Event. All Participants
who wish to use this free bag storage service should do so at the bag storage booth
from 5.00am until 11am.
2)
Q: How do I keep my belongings at the bag storage booth?
A: You can simply bring your belongings along with your Participant bib number to the
bag storage booth where you will receive a tag on your Participant bib number, which
will also be tagged onto your belongings.
You must ensure that you do not lose your Participant bib number in order to claim
your belongings at the bag storage booth.
Simply present your Participant bib number at the bag storage booth to retrieve your
belongings.
3)
Q: What if some of the items are missing from the bag storage booth?
A: BIBD will not be responsible for any losses and/or damage to your belongings.
Please ensure that your belongings are safely stored and avoid brining valuables to
the event.
J.
RESULTS (COMPETITIVE CATEGORY)
1)
Q: Where can the participants see their result?
A: Result will be posted on www.bibdcharityexpedition.com within 72 hours after the
race day.
2)
Q: What will happen if there are any disputes over the results during the Event
day?
A: In the event of a dispute over the results, an appeal must be lodged at the
command center within 1 hour of the prize presentation. However, the organiser
reserves the final rights to the decision over the race results.
8
FAQs
K.
RACE TIME (COMPETITIVE CATEGORY)
1)
Q: What is ‘Finished Time’?
A: The amount of time from when one crosses the start mat until one crosses the
finish mat.
2)
Q: What is ‘Gun Time’?
A: The amount of time from the sound of the air horn (gun) to when one crosses the
finish mat.
3)
Q: Which of the above ‘Time’ will be used to determine the winner in a
Competitive category?
A: The ‘Finished Time’ will be used to determine the winner of a competitive
category.
Note:
Organised by the Corporate Social Responsibility (CSR) of Bank Islam Brunei Darussalam, BIBD
Charity Expedition 2013 is our 3rd initiative in our sporting calendar to raise funds for donations.
BIBD Charity Expedition 2013 will feature six different sporting events, namely the 2.5km (Fun
Run), 5km, 10km (competitive), 21km (competitive) and 42km (Marathon Expedition) and also the
42km Cycling Expedition. This sporting event will bring you great in-sights to the ever-growing
sporting culture in Brunei and hopefully with the contribution collected, we can change a child's
life by taking one step, one pedal and one education.
9