1. home and garden
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[P.1]
OWNER’S MANUAL
Health Mate Infrared Sauna: The World’s Finest Sauna
Old World Craftsmanship. New World Technology.
Congratulations on your purchase of the Health Mate Infrared Sauna. We are confident that your
entire family will enjoy the many benefits of using the Health Mate Sauna for years to come.
Carefully and thoroughly read this manual in its entirety before using the Health Mate Sauna for the
first time. We recommend keeping this manual for regular review and future reference.
[P.2]
Dear Customer,
Thank You for choosing Health Mate Infrared Sauna. Since 1979 Health Mate has grown to become the
largest manufacturer of home saunas in the world.
We attribute this growth and success entirely to our customer satisfaction, the recognized health
benefits, and the quality of our workmanship. At Health Mate, we use only the finest materials coupled
with state-of-the-art construction and the highest safety standard in the industry.
You will be surprised at the noticeable effects on pain relief, weight control, skin stimulation, and stress
reduction due to an increased blood circulation when using the Health Mate Infrared Sauna.
Whatever your needs, we invite you to experience the difference with Health Mate: A difference in
health benefit, a difference in quality, and a difference in attitude of our team service and support.
The whole Health Mate team is looking forward to serving your needs.
Sincerely,
Health Mate Family




[ TABLE OF CONTENTS ]
Packaging and Individual Panel Information
Page (3)
Assembly Instructions
Page (5 ~10)
Installation Information
Enjoying Your Health Mate Sauna

Digital Controller Operating Instructions

Tips for Using Your Health Mate Sauna

Safety Instructions

Important Safeguards for Your Sauna

Optional Accessories

Troubleshooting Guide

Warranty Information / Sauna Information / Contact Information

Page (4)
Page (11)
Page (12~13)
Page (14)
Page (15)
Page (16)
Page (17)
Page (18~19)
Page (20)
Packaging and Individual Panel Information
[P.3]
Health Mate sauna comes packaged in 2 boxes:
Contents of A-Box (Large)
Contents of B-Box (Small)
1. Front Panel / Back Panel / Top Panel
1. Bottom (Floor) Panel
2. Accessory Box
3. For 3,4 and 5-person models only:
a) 3-person only: 110V/20-Amp duplex receptacle (Included in
Accessory Box)
b) 4 and 5-person only: 220V receptacle (Included in Accessory Box)
2. Left Side Panel
3. Right Side Panel
4. Bench Heater Panel
5. Bench Panel
c) Backrest (Separately packaged)
*WARNING!!! The receptacle provided by the manufacturer must be installed by a qualified electrician only.
Front Panel
PANEL
1] Door with Window
2] Additional Window(s) (for 3,4 and 5person models)
DESC.
3] Dual Digital Controls: Inside &
Outside
4] Outside: Radio/CD Player with
detachable faceplate
5] Inside: Heaters, Interior Light and
Warning Label
PANEL
DESC.
Bottom Panel
14] When positioning the bottom panel,
make sure that the side with
“FRONT” sticker faces forward in
the direction of the front panel.
Bench & Bench Heater
6] Bench: the smooth and
finished end should face
forward and up when
installing
7] Bench Heater: make
sure that the “TOP”
sticker is facing up and
heater facing forward
when installing
Back Panel
15] Inside: Heaters, Rear
Power Outlets and
Wooden Web Back
8]
9]
Top Panel
Ventilator:
adjustable from inside
Outside Front End:
Antenna & Wooden
Sliding Door
10] Inside Back End: A pair of
Speakers & Ventilator(s)
Backrest
16] It can be positioned
against either side panels
or back panel for added
comfort.
Side Panels
11] Left & Right Side
Panels
12] Inside: Horizontal
Bench Guides and
Vertical Bench Heater
Guides
13] When positioning the
side panels during
assembly, make sure
that the guides are
facing inward and
each other.
Accessory Box
See Page (4)
Below are pictures of individual panels for the 2-person model and the backrest. Other models vary.
Front Panel
Bottom Panel
Top Panel
Back Panel
Inside
Back End
Bench
&
Bench
Heater
Panels
*Backrest
(included with 3,4 &
5-person models /
can be separately
purchased)
Side Panel
Installation Information
[P.4]
CHOOSING A LOCATION
In determining a location for your Health Mate Infrared Sauna, there are two important issues to keep in mind.
First, the sauna should always be placed on a fairly leveled surface. Second, the sauna must be placed indoors
and in a dry area. Moisture will cause damages to the interior and exterior of the sauna. Basement, attic, garage,
playroom, spare bedroom, new extension and garden chalet are just a few of possible locations for your sauna.
Health Mate’s beautiful and simple cedar wooden exterior will compliment the interior of your house beautifully.
Installation requirements for Health Mate Infrared Sauna are as follows:
1. Health Mate is intended to be a self-contained and freestanding unit. It must not be built into to any structure.
2. There should be a minimum of 5-inch clearance from the wall on all sides of the unit to allow easy access to
the main power cord.
CLEANING AND MAINTENANCE
1. Before using your Health Mate Infrared Sauna for the first time, clean the inside of the sauna with a damp
cloth.
2. When cleaning the exterior, use furniture polish.
3. To absorb perspiration during a sauna session, we recommend placing a towel on the floor and on the bench
of the sauna. In order to maintain a clean and pleasant atmosphere inside of your sauna, do not leave damp
towels on the bench or floor. Remove them immediately after the session is over.
4. Scratches and stains on the sauna can be removed by simply using a fine grade sandpaper over the damaged
area.
5. A customized Health Mate Sauna Cover is available as an accessory to all models. Use of this protective
storage cover will not only preserve the natural beauty of the sauna, but will also help in maintaining years of
continuous enjoyment.
6. We recommend applying a heavy furniture polish to the outside of the sauna before putting the cover on. Use
of a polish will create a barrier for better protection.
ACCESSORY BOX:
(1) Main Power Cable
(3)
(4)
(1)
(2) In/Out Doorknob Set
(3) Towel Set
(4) Radio/CD Player Faceplate
(2)
(5)
(5) Owner’s Manual
(6) Radio/CD Owner’s Manual

3-person Model Only:
110-Volt/20-Amp duplex
receptacle

4 & 5-person Models Only:
220-Volt receptacle
(6)
Assembly Instructions
[P.5]
Assembly of the sauna requires at least 2 adults to complete. There are no tools needed at all.
Please read the instructions thoroughly before and during assembly to ensure proper installation of
the unit. If you encounter any problems or have questions during assembly, please feel free to call
us for assistance on 03 9873 2235, M-F, between 9 and 5, AEST.
(1) LOCATION OF SAUNA
When determining a location for your sauna, please keep in mind the following:
1. The main power cord on the sauna must be easily accessible.
2. The location must be dry and leveled.
(2) PLACING BOTTOM PANEL
Place the bottom panel on the ground. Make sure that the “FRONT” sticker is facing the direction where
the front of the sauna would be.
XS-4 MODEL ONLY
POWER CABLES
FRONT STICKER
FRONT STICKER
(3) CONNECTING BACK PANEL TO BOTTOM PANEL
Connect the back panel to the bottom panel by lining up the back panel on the groove of the bottom
panel. Align buckles on both panels and fasten them, if applicable.
Keep in mind that the Back Panel will not have enough support from the buckles alone until the side
panels have been installed in place.
BUCKLE OPEN
BUCKLE FASTENED
XS-4 MODEL ONLY
Assembly Instructions Cont’d
[P.6]
(4) CONNECTING SIDE PANELS
Connect the side panels (Left & Right) to the bottom and back panels by lining up buckles and fastening
them securely in place.
1. Each side panel has a white label to identify which side it is. The panel with “LEFT” label should be
placed on the left side when facing the sauna from the front. The panel with “RIGHT” label should be
placed on the right side when facing the sauna from the front.
2. Make sure that the cables on the bottom panel do not get wedged underneath the side panel(s).
3. Make sure that all buckles are properly secured in place on all panels.
XS-4 MODEL ONLY
XS-4 MODEL ONLY
(5) CONNECTING POWER CABLE FROM BOTTOM PANEL
Plug the female power cable from bottom panel to the outlet located on the back panel. Female power
cable plugs into the male inlet. Make sure that the connection is secure and plugged all the way in.
XS-4 MODEL ONLY: Locate the 2 female power cable on left and right side of the bottom panel. Plug in the
female power cable into the male inlet located on each side panel. Make sure that the connections are
secure and plugged all the way in.
OUTLET
POWER CABLE
(BOTTOM PANEL)
MALE INLET
[P.7]
Assembly Instructions Cont’d
(6) ROUTING OF MAIN POWER CORD
Run the main power cord, found in the accessory box, through the hole on the front left corner of the
bottom panel.
Make sure that the male plug on the main power cable, which will be plugged into the wall outlet, is
routed through the hole to the underside of the bottom panel so that it can be pulled out from underneath
the bottom panel.
Do not pull the main power cord all the way through the hole on the bottom panel. Make sure to leave
about 12 inches of the female end of main power cable on the bottom panel (inside the sauna).
MAIN
POWER CABLE
FEMALE END
OF MAIN
POWER CABLE
MALE PLUG OF
MAIN POWER CABLE
(7) INSTALLING BENCH HEATER PANEL
Slide down the bench heater panel by lining up its sides with the vertical guides on each side panel.
1. Bench heater panel must be positioned so that the “TOP” sticker is facing up and the red heater grill is
facing outward (toward the front of the sauna).
2. Be careful not to scratch the side panels when positioning the heater panel.
3. Make sure that the bench heater cable is not wedged under the heater panel.
4. Push the bench heater panel all the way down until it is touching the bottom panel and securely in
place.
XS-4 MODEL ONLY: Before installing the bench heater panel, skip to Step (10) to install the front panel first
because vertical bench heater guides are located on the back and front panels for XS-4 models. Then skip
to Step (15) and make connections on the power supply, which is located on the lower left hand corner of
the front panel, behind the bench heater panel. There are 2 bench heater panels for XS-4 models. Follow
the same precautions in Step (7) when installing the bench heater panel.
“TOP” STICKER MUST BE
FACING UP AND RED
HEATER GRILL MUST BE
FACING OUTWARD
VERTICAL BENCH HEATER
PANEL GUIDES ARE FOUND
ON THE SIDE PANELS.
FOR XS-4, THEY ARE ON THE
FRONT & BACK PANELS.
Assembly Instructions Cont’d
[P.8]
(8) PLUGGING BENCH HEATER CABLE
Plug in the bench heater cable to the inlets located on the back panel. Male bench heater cable plugs into
any one of the female inlets. Make sure that the connection is secure and plugged all the way in.
XS-4 MODEL ONLY: There are 2 bench heater cables to connect. Inlets are located on each side panel.
Locate the bench heater cable from each bench heater panel and plug into any one of the female inlets.
Make sure that both connections are secure and plugged all the way in.
POWER CABLE
FROM
BOTTOM PANEL
FEMALE INLETS
BENCH HEATER
CABLE
(9) INSTALLING BENCH PANEL
Install the bench panel by sliding it over the horizontal bench guides on the side panels. Be careful not to
scratch the adjacent panels when sliding in the bench.
Push the bench all the way in until it touches the
back panel and is securely in place.
Make sure to position the bench so that the
smooth and finished sides of the bench are
facing up and forward.
XS-4 MODEL ONLY: There are 2 benches for XS4 models. Horizontal bench guides are located on
the front and back panel. Slide the bench all the
way in until it touches the side panel and is
securely in place.
(10) CONNECTING FRONT PANEL
Place the front panel onto
the recessed area on the
bottom panel where the
“FRONT” sticker is. Align
buckles with both side
panels and secure in place
by fastening them.
XS-4 MODEL ONLY:
Front panel must be
installed prior to installing
bench heater panels and
benches for XS-4 models.
XS-4 MODEL ONLY
HORIZONTAL
BENCH GUIDE
[P.9]
Assembly Instructions Cont’d
(11) PLACING TOP PANEL
Lower the top panel onto the assembled panels.
1. The top panel must be positioned so that the antenna and cables on the top panel are in the front left
corner, right above the CD Player.
2. Gently place the top panel onto the rest of the assembled panels. When all four corners are in place,
gently push down the top Panel from the outside corners until it is snuggly fit over the rest of the panels.
3. Make sure that the cables in the front left corners do not get pinched between the panels.
SLIDING
DOOR
(12) INSTALLING STEREO FACEPLATE
Attach the Stereo faceplate found in the accessory box onto
the Radio/CD Player on the front panel.
Position the right side of the faceplate on the groove on the
stereo and then gently push down the left side until you
hear a click, which indicates that it is securely in place.
It can be easily detached by pushing the “OPEN/RELEASE”
button on the top left corner of the faceplate.
(13) ANTENNA AND SPEAKER CONNECTIONS
Make antenna and speaker cable connections on the top panel.
1. Open the sliding door located in the front left corner of the top panel.
2. Locate the antenna cable and speaker cables with black and red jacks.
3. Plug in antenna and speaker cables into corresponding female outlets. Red speaker jack plugs into
red speaker outlet; black speaker jack plugs into black speaker outlet.
4. Keep in mind that the antenna cable plugs into its outlet about halfway in only.
SPEAKER OUTLETS
ANTENNA
CABLE
SPEAKER CABLES
(RED & BLACK)
ANTENNA OUTLET
ANTENNA &
SPEAKER CABLES
PLUGGED IN
Assembly Instructions Cont’d
[P.10]
(14) POWER SUPPLY CONNECTIONS
Make power supply cable connections on the front panel.
1. Located on the lower right hand corner (when looking at it from inside of the sauna facing the door)
of the front panel is a wooden box with a cover. Lift up the cover to reveal a power supply.
2. Plug in the female end of the main power cord into the male inlet (labeled “INLET”) on the power
supply.
3. Plug in the male power cable from the front of the bottom panel into the female inlet (labeled “REAR
HEATER”) on the power supply.
4. Make sure all connections are secure and close the wooden cover.
PLEASE DO NOT
REMOVE LABEL.
FEMALE PLUG
(MAIN POWER CORD)
DO NOT CONNECT MALE AND FEMALE
PLUGS TOGETHER. EACH PLUG MUST BE
CONNECTED ONLY TO ITS CORRESPONDING
INLET ON THE POWER SUPPLY.
MALE POWER PLUG
(BOTTOM PANEL)
(15) DOORKNOB INSTALLATION
Locate inside and outside doorknobs, which can be found in the accessory box.
1. Align the (angular) outside doorknob against 2 holes on the outside of the door. Make sure that the
washer hole is at the top and small wooden is peg at the bottom.
2. Insert the wooden peg into the bottom hole and hold it at an angle against the door.
3. Insert the screw-end of the (round) inside doorknob into the hole located on the inside of the door.
4. Align the washer hole on the outside doorknob with the screw on the inside doorknob. Press the
outside doorknob against the door and turn the inside doorknob into the washer hole on the outside
doorknob. Screw in the inside doorknob until it is tightly fit.
WASHER HOLE
WOODEN PEG
OUTSIDE DOORKNOB
INSIDE DOORKNOB
[P.11]
Enjoying Your Health Mate Sauna
(16) ENJOY YOUR SAUNA!
Plug in the main power cord into the wall outlet and power up your sauna. All you have to do now
is to pop in your favorite CD in CD player (on the sauna), grab some towels and a glass of water,
and step into Health Mate Infrared Sauna to SWEAT YOUR WAY TO BETTER HEALTH!
The Health Mate Infrared Sauna utilizes infrared heat. Infrared heat waves reach the body directly
without having to heat the intervening air inside the sauna. With this system, breathing is more comfortable
and the atmosphere inside the sauna is more enjoyable than in conventional saunas. Because the infrared
heat energy is warming the body directly (and not the air, walls, and fixtures within the sauna), a lower
temperature setting can be used to achieve the desired results in a short session of 20 to 30 minutes.
INSTRUCTIONS FOR USE
Review all health and safety instructions. If in doubt as to the advisability of using your infrared sauna,
consult with your physician. If you feel light-headed or heat-exhausted during a session, exit the sauna
immediately.
1. Select the desired session temperature and time using the control panel (See page 12 & 13).
2. Allow approximately 10
to 15 minutes for the
sauna to warm up before
beginning a session.
3. Perspiration will begin
within 10 to 15 minutes
after stepping into the
unit.
4. We recommend that a
sauna session does not
exceed 30 minutes.
5. When the temperature
reaches the level set on
the control panel, the
heaters will turn off and
on periodically in order
to maintain the desired
temperature level inside
of the sauna.
6. The front window and/or
ceiling vent(s) can be
opened at any time to
introduce fresh air into the
sauna.
7. Infrared’s unique property
of direct penetration into
the body without heating
the intervening space inbetween allows the users
to enjoy all of its benefits
while the door or window
of a sauna is open for
ventilation.
8. Always drink plenty of
water before, during, and
after a session. Doing so
will replenish lost fluids
from the body through
perspiration.
9. Choosing to take a hot shower or bath prior to the sauna session will further promote perspiration.
However, dry off thoroughly before going into the sauna because excessive water will stain or warp the
wood. A shower after the session is refreshing and rinses perspiration from the body.
10. To absorb perspiration and keep the sauna tidy during the session, place a towel on the bench and floor
of the sauna. Keep one towel handy to wipe excessive sweat from your body.
11. The interior of the Health Mate Infrared Sauna is made of the finest Western Canadian Red Cedar. It is
very aromatic and adds to the enjoyment of your sauna session. If the fragrance of the fresh wood is too
strong during the first few months of usage, wipe the wood with a damp cloth to minimize the aroma.
[P.12]
Digital Controller Operating Instructions
AM / PM
Clock Indicator Light
MINUTE
Current Session Time Indicator
°F / °C
RESERV
Current Session Temperature Mode Indicator
Reservation Setting Status Indicator
START-UP
1. Plug in the power cord to the electrical outlet.
2. If the unit is being plugged in for the first time, 12:00 will blink on
the LCD display with AM indicator light lit.
3. Once the clock has been set, it will operate independently of the
power in the sauna.
CLOCK SETTING MODE
1. Clock can be set only while the power is off.
2. Press and hold the CLOCK button for 3 seconds to go into clock
setting mode. The display on the LCD screen will blink to indicate
the clock setting mode.
3. Press HOUR or MINUTE buttons to set time.
4. Both hour and minute values increase by 1 (hour or minute).
5. Hour and minute can only increase. If you pass the desired time,
you must go one full cycle (12 hours or 60 minutes) to reach the
intended time. AM and PM will change accordingly.
6. By holding down the MINUTE button for 3 seconds, you can
speed up the rate of change.
7. Once the desired time is set, press and hold the CLOCK button
for 3 seconds to confirm the setting.
INITIAL SETTING
1. Press ON button. The entire keypad will be lit. If no button is pressed within 10 seconds, the light on the keypad will be turned
off automatically.
2. If no buttons are pressed within 30 seconds, the sauna will automatically start with preset settings of 30 minutes and 150°F
(factory default).
3. Initially, preset session time and temperature settings will alternate on the display screen until changes are made. 30 minutes,
which is a preset time setting, will be displayed for 3 seconds. MINUTE will be lit. 150°F, which is a preset temperature setting,
will follow the time setting. °F will be lit.
4. If a change is made to either time or temperature within 30 seconds of turning on the sauna, the changed values will be stored
in memory as a preset setting, overwriting the factory default preset setting, and will be displayed at next startup.
5. You can start the session at anytime with the preset values by pressing the ON button.
SESSION SETTING MODE (ADJUSTING SESSION TIME AND TEMPERATURE)
1. 30-second period from startup is called the setting mode. Changes made during the setting mode will be stored in memory as
preset values and will be displayed at next startup.
2. Session time can be set between 5 and 60 minutes.
a) Press TIME UP/DOWN ARROWS to adjust time. Time value will increase or decrease by 1 minute at a time.
b) By holding down the up/down arrow keys, you can speed up the rate of change.
c) MINUTE will be lit to indicate changes being made to time setting.
3. Session temperature can be set between 90°F and 170°F.
a) Press TEMPERATURE UP/DOWN ARROWS to adjust temperature. Temperature value will increase or decrease by 1
degree at a time.
b) By holding down the up/down arrow keys, you can speed up the rate of change.
c) °F (or °C) will be lit to indicate changes being made to temperature setting.
Digital Controller Operating Instructions Cont’d
[P.13]
SESSION SETTING MODE CONTINUED
4. SWITCHING BETWEEN °F AND °C: You can alternate between Fahrenheit and Celsius while in setting mode. Once the session
has begun, changes cannot be made. By pressing TEMPERATURE UP and LAMP keys simultaneously, you can switch between °
F and °C. The temperature mode indicators (°F or °C) on the right side of display screen will be lit accordingly.
5. You can start the session with adjusted time and temperature values by pressing the ON button.
SAUNA IN SESSION
1. While the sauna is in use, the display will alternate between remaining session time and current temperature every 10 seconds.
2. You can press the CLOCK button at anytime during the session to view the current time. The time will be displayed for 5
seconds and will revert to displaying remaining session time and current temperature.
3. Changes to time and temperature can be made anytime during the session by pressing UP/DOWN ARROWS for either time or
temperature. However, changes made while the sauna is in use will not affect the preset values in memory.
4. The interior light can be turned on or off by pressing INTERIOR LIGHT button at anytime.
5. The session can be terminated at anytime by pressing the OFF button.
OTA (OVER TEMPERATURE ALARM)
1. If the inside temperature reaches the maximum temperature of 180°F, OTA will flash on the display screen and an alarm will
sound for 5 seconds. The unit will turn itself off automatically.
2. Once the unit has been shut down due to OTA, let it cool off for about 30 minutes with the door open. Unplug the power cord
from the wall outlet and plug it back in to reset the unit. The sauna is now safe to use again.
RESERVATION MODE
1.
2.
3.
4.
Reservation mode enables the user to set a desired time when the sauna will be turned on automatically. This feature is useful
in reducing wait time for pre-heating your sauna.
Reservation setting can be made only when the sauna is turned off.
If the sauna is turned on within 2 hours of the reservation time, the setting will be cleared from the reservation mode. However,
the sauna can be used at anytime as long as it is more than 2 hours before the reservation time.
Setting reservation time:
a)
Press and hold the RESERVATION button for 3 seconds.
c)
Both hour and minute increase by 1 (hour or minute) at a time. Hour and minute can only increase. If you pass the
desired time, you must go through one full cycle (12 hours or 60 minutes) to reach the intended time. AM and PM will
change accordingly.
b)
d)
e)
5.
6.
7.
8.
9.
Previous reservation time will flash on the display and AM/PM and RESV will be lit. 12:00 will flash on the display and
AM and RESV will be lit if it is being set for the first time.
By holding down the MINUTE(MIN) button for 3 seconds, you can increase the rate of change.
When the desired time has been set, press and hold the RESERVATION button for 3 seconds to confirm the
reservation.
The user is allowed to set the starting time only. No changes can be made to the preset session length of 30 minutes. The same
temperature value stored in memory (preset value) will be used, and it cannot be changed while in reservation mode.
Reservation function is for 1-time use only and will not be repeated automatically.
If you would like to repeat the same reservation time from the previous setting, press and hold the RESERVATION button for 3
seconds to go into reservation mode. The last reservation time will flash on the display. Press and hold the RESERVATION
button for 3 seconds again to confirm the time shown on display.
When the sauna is in reservation mode, the RESV will stay lit until it reaches the set time.
When the sauna reaches the reservation time, an alarm will sound and the session will start at 30 minutes and preset value
temperature. The interior light will be turned on as well. If no changes are made to the setting, the sauna will operate as
normal and terminate the session at the end of 30 minutes.
10. If the user makes changes to time or temperature settings once the sauna session has begun, the sauna will go into a normal
mode and operate according to changed values.
11. To cancel the reservation, press RESERVATION button until the display blinks, then press the OFF button to clear the setting.
[P.14]
Tips for Using Your Health Mate Sauna
1. To regulate the temperature inside the sauna during your session, use the roof vent or the door
window (by setting it at an angle).
2. If you feel the need for more cooling, simply leave the door open until the air around you feels
comfortable enough.
3. Drink plenty of fluids prior to, during, and after your session.
4. If you take a hot/warm shower or bath before your sauna session, you may perspire more. Try
it with and without bathing or showering first to determine which way you prefer.
5. To utilize the sauna’s heat therapy effect, give your hair a hot oil treatment while in the sauna.
Put oil or treatment into your hair and wrap it with towel. After the session is over, rinse your
hair thoroughly.
6. Use at least 2-3 towels. Sit on one towel folded over several times for added cushioning. Put
another towel on the floor to absorb extra sweat. A third towel draped over the knees may aid
you in comfort and is useful to towel off sweat.
7. Be sure to towel off excess sweat during your session to help the body perspire more freely.
8. To help relieve sore and tense muscles, massage the affected areas while in sauna to help heal
faster.
9. Do not put any lotions or oils on the body or face when using the sauna. This may block the
pores and hinder perspiration.
10. Shaving your face or legs with a razor while profusely sweating in a sauna yields an incredibly
smooth result without the use of gels or foams.
11. Do not eat anything at least an hour before your sauna session. It is better to go in the sauna
on an empty stomach. You are more likely to feel uncomfortable sitting in a sauna with a full
stomach.
12. To make the most out of your sauna session, work your muscles while in the sauna. Stretch
your arms and legs, massage your neck, massage your feet, etc.
13. You can benefit from the relaxing and soothing effects of a regular sauna session by going to
sleep afterwards. The peaceful and relaxed state rendered by a sauna session will help you
sleep easier and better.
14. At the first sign of cold or flu, increasing your sauna sessions may be beneficial in boosting
your immune system and decreasing the reproductive rate of the viruses. Consult your
physician for the proper treatment and care for this or any other medical conditions.
15. To treat your ankles and feet more effectively, you must elevate them while inside the sauna.
Any area that you wish to achieve a specific deep heating effect in should be moved as close to
one of the heaters as feels comfortable.
16. After the session is over, do not immediately jump into the shower. Since your body was heated
up during the session, it will continue to sweat even after the heaters are off. Sit in the sauna
with the door open and let the body cool off. Once you feel comfortable enough, take a warm
(or cool) shower to rinse the perspiration off your body.
[P.15]
Safety Instructions
1.
Read and follow all instructions carefully.
3.
To reduce the risk of injury, do not allow children to use the sauna unless they are closely supervised at
all times.
2.
4.
5.
6.
7.
8.
9.
When installing and using this electrical equipment, basic safety precautions should always be followed.
Do not use the sauna immediately following strenuous exercise. Wait at least 30 minutes to allow the
body to cool down completely.
Excessive temperatures have a high potential for causing fetal damage during the early months of
pregnancy. Pregnant or possibly pregnant women should contact their physician prior to using the
sauna.
Hyperthermia Danger: Prolonged exposure to hot air will induce hyperthermia. Hyperthermia occurs
when the internal temperature of the body reaches a level several degrees above the normal body
temperature of 37C (98.6F). While hyperthermia has many health benefits, it is important not to allow
your body’s core temperature to rise above 103F. Symptoms of excessive hyperthermia include
dizziness, lethargy, drowsiness, and fainting. The effects of excessive hyperthermia may include failure
to perceive heat, failure to recognize the need to exit, unawareness of impending hazard, fetal damage
in pregnant women, physical inability to exit the sauna, and unconsciousness.
The use of alcohol, drugs, or medications prior to or during the sauna session may lead to
unconsciousness.
Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure,
circulatory system problems, or diabetes should consult a physician prior to using the sauna.
Persons using medications should consult a physician before using the sauna since some medications
may induce drowsiness while others may affect heart rate, blood pressure, and circulation.
10. Exercise care when entering or exiting the sauna.
11. Never sleep inside the sauna while the unit is in full operation.
12. Do not use any type of cleaning agents on the interior of the sauna.
13. Do not stack or store any objects on top of or inside the sauna.
14. If power supply cord becomes damaged, it must immediately be replaced by the manufacturer or its
agent or a similarly qualified person to avoid a hazard.
15. Do not use the unit during an electrical storm, as there is a remote risk of shock.
16. Altering or tampering of any electrical connections on the power supply will void the manufacturer’s
warranty.
17. Dry your hands before handling electrical controls. Never unplug the power cord or adjust the controls
with wet hands or when you have wet bare feet. A danger of electrical shock exists.
18. Do not attempt any repair without consulting the manufacturer first. Unauthorized repair attempts will
void manufacturer’s warranty.
19. We strongly recommend the use of a GROUND FAULT CIRCUIT INTERRUPTER (GFCI) device in any
potentially wet locations.
20. The HEALTH MATE SAUNA is made of the finest Canadian Cedar. All natural wood products have
variations in the color, the grain, and irregularities such as knots, and fine cracks. These characteristics
are a part of the natural beauty of the wood, and in no way should be considered defective.
21. We recommend turning the sauna on for the maximum time and temperature in order to burn off any
factory dust prior to using the sauna for the first time. Following this procedure will make your first
sauna session a pleasurable one.
Important Safeguards for Your Sauna
[P.16]
IMPORTANT SAFEGUARDS
1. READ INSTRUCTIONS - All the safety and operating instructions should be read before the sauna is installed and
operated.
2. RETAIN INSTRUCTIONS - The safety and operating instructions should be retained for future reference.
3. HEED WARNINGS - All warnings on the sauna should be adhered to.
4. FOLLOW INSTRUCTIONS - All operating and usage instructions should be followed at all times.
5. CLEANING - Unplug the sauna from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleansers
inside the sauna. Use a damp cloth for cleaning.
6. ATTACHMENTS - Do not use attachments that are not recommended by the manufacturer, or they may cause hazard.
7. WATER OR MOISTURE - Do not use this product near water-for example near a bathtub, in a wet basement, or near a
swimming pool-and the like.
8. GROUNDING OR POLARIZATION - This sauna is intended for use with a 3-wire properly grounded power socket. Do
not defeat the safety purpose of the supplied line cord and plug.
9. POWER SOURCES - This product should be operated only from the type of power source indicated on the marking
label. If you are not sure of the type of power supplied to your home, consult your local power company.
10. POWER-CORD PROTECTION - Power supply cords should be routed so they are not likely to be walked on or pinched by
items placed upon or against them.
11. LIGHTNING - For added protection for this product during a lightning storm, or when it is left unattended and unused
for long periods of time, unplug it from the wall outlet.
12. OVERLOADING - Do not overload wall outlets and extension cords as this can result in a risk of fire or electrical shock.
13. SERVICING - Always unplug this product from the wall outlet before servicing the product.
14. POWER SUPPLY - Do not remove power supply covers. No user-serviceable parts are located inside the power supply.
15. REPLACEMENT PARTS - When replacement parts are required, be sure to use replacement parts specified by the
manufacturer or have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electrical
shock or other hazards.
16. SAFETY CHECK - Upon completion of any service or repairs to this product by a service technician, ask the service
technician to perform safety checks to determine that the product is in proper operating condition.
PRECAUTIONS FOR POWER SUPPLY
[A]
[B]
[A] Circuit Breaker
If there is no power
to the sauna, push
the
circuit breaker
switch (which would
be popped out) all
the way in. Do not
touch the circuit
breaker switch unless
necessary.
[C]
[B] High Limit Switch
If there is no power to
the sauna, unscrew the
black cap and locate
the high limit switch.
Press the switch to reset
the unit and replace the
cap. Do not touch the
high limit switch unless
necessary.
[D]
[C] EXT Inlet
[D] Rear Heater Inlet
PLEASE DO NOT This FEMALE INLET takes
REMOVE LABEL.
the MALE POWER CORD
from the bottom panel.
THIS INLET MUST
STAY EMPTY AT Make sure that the cord
ALL TIMES.
is plugged securely into
this inlet at all times.
[E]
[E] Main Power Cord Inlet
This MALE INTET takes the
FEMALE PLUG on the main
power cord.
Make sure that the cord is
plugged securely into this inlet
at all times.
[P.17]
Optional Accessories
1. Canadian Cedar Backrest: A backrest can be used to support your lower back while sitting in
the sauna, as a headrest while laying down in our larger saunas, or as a footrest when
placed on the floor (see picture on page 3).
BACKREST LEANING
AGAINST
SIDE PANEL
Please return the enclosed warranty registration card today and receive these three important
benefits:
(1) Product Registration: Information that you provide will allow us to create a customer
database which will allow us to notify you of any substantive issues that arise concerning this
product.
(2) Product Protection: Returning this registration card will guarantee that the manufacturer will
honor the warranty on your product to its full extent. We will keep your model number,
serial number, and purchase date of your valuable asset on file in order to provide you with
better service in the future.
(3) Product Input: By completing all of the questions on this registration card, you will help us
understand more about you, our valuable customer. This will help us improve our existing
product and develop innovative products to help you enjoy a healthier life.
[P.18]
Problem:
Solution:
Troubleshooting Guide
HOUSE BREAKER/FUSE IS TRIPPING.
Check that the amperage of the breaker is correct for size of the sauna.
Make sure that the circuit is not overloaded by having too many appliances on one circuit.
Problem:
DIGITAL CONTROLLER DISPLAY IS SHOWING AN ERROR CODE AND WILL NOT START.
Solution:
Unplug sauna, wait one minute, and then plug back into power source. Try the procedure 3 times.
Problem:
THERE IS NO POWER TO SAUNA.
Check to make sure that the main power cord is plugged into the wall outlet.
Solution:
Make sure that the house circuit breaker for that outlet is not tripped.
Reset the circuit breaker switch and high limit switch located on the power supply (See Page 16).
Lift open the wooden power supply cover located at the lower right corner of the front panel. Make
sure the female end of the main power cord is plugged into the male outlet on the power supply.
Problem:
READING LIGHT IS NOT WORKING.
Check if the light has been manually turned off by pressing the “LAMP” button on the keypad while the
sauna is turned on.
Solution:
Disconnect the main power cord from the sauna and change the light bulb. Access the bulb by
removing one or two of the lens mounting screws located at each corner of the light fixture, and then
lifting off the lens. Replace the bulb in a 120-Volt sauna with a 120-Volt/60-Watt bulb. 230-Volt
saunas require a 230-Volt/60-Watt bulb (220-Volt or 240-Volt bulb is okay)
Problem:
REAR HEATERS PRODUCE NO HEAT.
Solution:
Problem:
Solution:
Lift up the bench panel and check to see that the power cable from the floor panel is plugged into the
male outlet on the rear panel.
Lift open the wooden power supply cover located at the lower right corner of the front panel. Check to
make sure that the power cord coming from inside the front of the bottom panel (with male plug) is
plugged into the female outlet on the power supply.
BENCH HEATER PRODUCES NO HEAT.
Lift up the bench panel and check to see that the power cable from the floor panel is plugged into the
male outlet on the rear panel.
Lift open the wooden power supply cover located at the lower right corner of the front panel (as viewed
from the inside). Check to make sure that the power cord coming from inside the front of the bottom
panel (with male plug) is plugged into the female outlet on the power supply
Problem:
BENCH HEATER IS NOT AS HOT AS THE FRONT AND REAR HEATERS.
Solution:
The bench heater is operating correctly. It is intentionally designed to produce less heat compared to
the other heaters.
Problem:
Solution:
WRONG A.C. POWER CORD (FEMALE END OF POWER CORD DOES NOT MATCH THE MALE END
OF CABLE ON SAUNA)
The power cord and the cable in the sauna floor near the power box do not attach or connect to each
other. They both plug into the power supply located below the front heater (under a wooden cover)
[P.19]
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Troubleshooting Guide
WRONG A.C. POWER CORD (FEMALE END OF POWER CORD DOES NOT MATCH THE MALE END
OF CABLE ON SAUNA)
The power cord and the cable in the sauna floor near the power box do not attach or connect to each
other. They both plug into the power supply located below the front heater (under a wooden cover)
THE HEATERS IN THE BACK PANEL AND UNDER THE BENCH HAVE STOPPED WORKING (ON XS-4,
ONE SIDE STOPPED WORKING)
The bench heater cable is not plugged tightly into the receptacle (outlet) on the wall under the bench.
The fuse in the back panel receptacle has blown. Replace the fuse with a 15-Amp/250-Volt fuse.
ALL 230-VOLT MODELS: THE CONTROL PANEL COMES ON AND APPEARS TO WORK, BUT THE
TEMPERATURE ONLY GOES UP A FEW DEGREES NO MATTER HOW LONG THE SAUNA HAS BEEN
ON FOR. THE LIGHT TURNS ON SOMETIMES OR NOT AT ALL, AND IS NOT VERY BRIGHT.
The sauna is connected to 120-volt line instead of 230-volt.
RADIO/CD PLAYER IS NOT WORKING.
Make sure that the radio faceplate is seated properly.
Check the fuse behind the radio (Please refer to the radio owner’s manual on how to remove it).
THE CD PLAYER IS ON, BUT NO SOUND COMES FROM THE SPEAKERS.
Open the wooden access cover on the top of the roof, in the front left corner. Make sure both of the
speaker cables are plugged into the speaker jacks correctly.
Refer to the instruction manual for the CD player and check to see that the volume is not turned all the
way down.
SOUND ONLY COMES FROM ONE SPEAKER.
Make sure both of the speaker cables are plugged into the speaker jacks.
Refer to the instruction manual for the CD player and check to see that the sound balance on the
stereo is not set all the way to one side.
CD IS PLAYING CORRECTLY, BUT THE RADIO DOESN’T TUNE IN STATIONS CLEARLY.
Extend the antenna and orient it so that the reception is clear.
Open the wooden access cover on the top of the roof. Make sure that the antenna cable is plugged
into antenna jack as far as it will go.
Be sure to use replacement parts specified by the manufacturer or have the same
characteristics as the original parts only when replacement parts are required for your
sauna. Unauthorized substitutes may result in fire, electrical shock or other hazards. Misuse
or unauthorized repairs/alterations will void warranty on your sauna provided by the
manufacturer. Please contact the manufacturer with questions regarding
customer
service and troubleshooting.
Warranty, Your Sauna, and Contact Information
[P.20]
Limited Warranty
New Era Imports Pty Ltd warrants the Health Mate Infrared Saunas to be free of defects in material and workmanship.
1)
2)
3)
Heaters: 3 Years
Workmanship: 3 Years
Electrical Components: 1 Year
This warranty extends only to the original retail purchaser of the sauna and terminates upon transfer of ownership. It does not extend to commercial or
institutional use or installation. The sauna must be purchased and installed in Australia within one year of manufactured date. All repair work is guaranteed for a
period of 90 days when performed by an Authorized Dealer. Freight charges to and from the customer are the responsibility of the customer. This includes
freight charges for parts shipped to enable the services of your sauna.
This warranty is void if the sauna has been altered, misused, or abused. Such instances shall include operation or maintenance of the sauna in deviation to the
published instructions. The warranty extends only to the manufacturing defects and does not cover any damages resulting from mishandling of the product by
the owner.
New Era Imports Pty Ltd shall not be liable for the loss of use of the sauna or other incidental or consequential damages. Under no circumstances shall New Era
Imports Pty Ltd or any of its representatives be held liable for injury to any persons or damages to any properties. Some states do not allow exclusion or
limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state. Specifications are subject to change without notice.
For your record, please complete the following information. You will need to refer to these
information when calling the manufacturer for customer service.
Date of Purchase
Date of delivery
Model Number
Serial number
Dealer Information
(Name & Telephone)
Contact Information for Customer Service (New Era Imports Pty Ltd)
Address
Unit 9, 18-20 Redland Drive, Mitcham, Victoria, 3132
Fax No.
(03) 9873 2246
Toll Free No.
Email:
Web:
(03) 9873 2235
[email protected]
www.neweraimports.com.au
[P.21]
[P.22]
PROTECTING YOUR HEALTH SINCE 1979
New Era Imports Pty Ltd
VERSION NO.: 2-0503
PART NO.: 007-0006B-AUS