OPV XG Demo Mode 12.0 Version: March 09, 2014 What is new? • • • The current Demo Mode is version 12.0.0.17 The current Released Code is version 12.0.0.167 The network configuration has been updated to optimize the wireless mapping feature. The EURT feature is fully self-supporting in demo mode – the XG does not need to be connected to a TruView in order to show the EURT functions. • • Gotchas – things to AVOID • • • • Classifying the demo network as “Public network” in Windows network settings o It should be set to “Work network”. If set to “Public network” the Windows Firewall will block some of the OPV XG discovery activities on the management port. o See how to fix in “1. Installing the Demo Database” Booting OPV XG with the Management Port connected to the B-Port o Remove the cable before booting. o Only interconnect the management port and port B with an Ethernet cable AFTER you launched the Demo Mode application window and before selecting the “start” button. Stopping Demo Mode and connecting it to the customer network without rebooting. o A reboot is critical because there are many configurations that are changed. It also ensures that your configuration prior to using DemoMode is restored. Not rebooting will generate some very strange results! V12: When using the Remote User Interface to show EURT… o The EURT screen requires TCP port 1698 to be open between the XG and the Remote UI. Installing the Demo Database • Download the OPV XG Demo Database file from https://invision.flukenetworks.com/viewfromthefield/esv_products_OptiViewXG_software.asp onto a USB memory stick or directly onto the OPV XG. • Close the OPV XG UI. • Do not uninstall previous Demo Mode installations! • Execute the Demo Mode installation file “DemoMode_setup_12.0.0.17”. • Follow the installation instructions. • When asked to install WinPCAP, click ok and follow the installation instructions. • To finish the installation, reboot the OPV XG. IMPORTANT - Only install this demo database on the OPVXG, never on a regular PC. Checking configuration of the Demo Database Start Demo Mode as described in “3. Starting the Demo Mode” When prompted by Windows, configure the demo network as “Work network”. This is critical – when the network is set to “Public network” the Windows Firewall will block some of the OPV XG discovery activities on the management port. After demo mode is running for about 3 minutes, check on the OPV XG Connectivity Dashboard your demo mode discovery results. Compare to the information shown in the panels on the right. If your results are similar, you have properly installed and configured demo mode. If your results are different, check the following configuration: • Is the test network configured as “Work network”? With the demo mode running, check the setting by opening the Windows “Network and Sharing Center” by clicking the Start button , and then clicking Control Panel. In the search box, type network, and then click Network and Sharing Center. Ensure it is set to “Work network” or change accordingly. Starting the Demo Mode On the OPV XG Desktop, double-click the Demo Mode icon. The OPV UI will be automatically closed if it is running. The OPV Demo Mode application window will prompt you to connect the OPV XG Management Port with the B-Port with an Ethernet cable. IMPORTANT – keep the ports disconnected when the unit is booting and only connect after demo mode is up. After connecting the Management Port with the B-Port, and you have verified that the link is active, click the Start button. Once the Demo mode window indicates “Running”, the OPV XG user interface will be automatically launched. Using Demo Mode After starting and launching the Demo Mode as described above, the OPV XG application is automatically launched. The Demo Mode application is generating the following data through the management port: • Background traffic to show traffic and protocol statistics. • Replies to DHCP and DNS queries from the OPV application. • Replies to discovery queries such as pings and SNMP queries. Some of the SNMP queries provide varying results to provide a more “lifely” picture for NetFlow, interface and resource utilization. • Also generates pre-configured Key Device and Application Infrastructure tests, that enable you to demo those important aspects of the product. IMPORTANT: • The discovery process takes about 3 minutes to complete. OPV XG will discover the demo network just as it discovers other networks. • Key Device and Application Infrastructure tests are starting to accumulate test results as soon as the OPV Demo Mode is started. Due to the frequency of those tests (about one every minute) it will take some time until the graphs are populated. The discovery progress is shown in the OPV Status screen as if in a real environment. After an initial discovery cycle, all screens on the OPV are showing results. NEW IN V12 – End-User Response Time from TruView Use the top navigation button “Network Analysis” and select “End User Response Time”. NOTE: XG in demo mode does NOT need to be connected to a TruView for this to work – the demo is fully self-contained. Choose “PC-16” as the client (the site “Springfield” will automatically populate) and “Oracle” as the application, then hit “Apply” IMPORTANT The EURT screen requires TCP port 1698 to be open between the XG and the Remote UI. The resulting graph clearly shows that PC16 is experiencing about 2x the EURT of its site. Point out the Heat Chart that clearly shows a Network issue. “Flip the card” by clicking the arrows: …or, select Client EURT Breakdown, and scroll down to TCP Health to find a dramatic number of retransmissions. Go to Path Analysis, and set up PC-16 and Oracle.Server as the source & destination devices. Drill in to find FCS errors, and duplex mismatch between AccessSwitch-1 and L3-switch2-FHRP. Infrastructure Health Dashboard and Problem Navigation The Infrastructure Health panel shows problems for a number of devices. You can drill into any of those problems to see more detail. Selecting “Problem Log” will show the problem log entry with the respective problem description. When you double-click on any of the problems, XG will guide you to the device’s Device Detail information. In device detail, in addition to the connectivity information, all problems detected on this device are listed. All problems shown in Demo Mode have the respective data to back up the problem, such as interface errors. Discovery A total of 50 devices in 14 IPv4 and IPv6 networks are simulated in Demo Mode. Please see the Demo Mode network map in Annex 1 for the detailed layout. When you select the “Discovery” main navigation button, you will have a choice of “Device List” (“traditional discovery mode”) or “Network Map” (new in v11!) Switches All switches provide detailed device information and all have interface statistics including hosts on port. Routers NetFlow data is provided by all routers with the icon Do not use routers with the information icon - those do not respond to SNMP agents and therefore have no device detail. All other routers have data for each device detail, including device resource statistics. Servers The Hypervisor contains one VM which can also be seen in Device Detail – Virtual Machine tab. Of the 3 network servers, the “web-server7” has animated system resources which can be seen in the “Device Detail – SNMP tables – Device Resources” tab. Just click the refresh button and you see how those values update. You can also see a trending graph of this under the Application Infrastructure test. Wireless Devices A short selection of the various wireless devices is shown. The “Wireless-LANController” shows in the “Device Detail – Wireless” tab the various networks and devices controlled by this controller. Interface Link Aggregation (LAG) Link Aggregation or Port Channel allows the combination of multiple ports into a single channel to provide greater bandwidth. All switches supporting LAG in the demo database have “LAG” in their name. In the Discovery tab, select “L3-switch3-LAG.demo.net” and click on “Device Detail”. Go to the Device Detail – Interface screen. In order to see interfaces that have LAG enabled, you need to enable the “Port Channel” column. Select the column selector on the right site of the interface table, and enable the “Port Channel” check box. You may want to move the Port Channel column further to the left of the table to make it easier to see by clicking the “Move up” button a few times. Select the Port Channel column to bring the Port Channels to the top. Sorting by the Port Channel name shows the physical interfaces creating the virtual LAG interface, indicated by the same name. Each virtual interface (here selected “Port-Channel3”) shows the aggregation of the traffic statistics and devices connected for the link group. LAG interfaces are also shown in Path Analysis including a pop-up that depicts the physical interfaces aggregated to this virtual interface. At this point the demo database does not support such a demo. Hot Standby Router Protocol (HSRP) Hot Standby Router Protocol (HSRP) is a Cisco proprietary redundancy protocol for establishing a fault-tolerant default layer 3 gateway, and has been described in detail in RFC 2281. All layer 3 devices supporting HSRP in the demo database have “HSRP” in their name. In the Discovery tab, select “L3-switch2-FHRP.demo.net” and click on “Device Detail”. FHRP stands for “First Hop Redundancy Protocol”, of which HSRP is one of the possible implementations. Go to the “Device Detail – Router Redundancy” screen. This tab shows for each virtual IP address configured on this router the currently active router and the standby router. Network Mapping Network Map is the alternative way to view Discovery data. NOTE: for the map to be most interesting, it is best to let Demo Mode run until the status is “Complete”. The map view may be customized with various selections of subnet, device types, layout, device details and link details. The checkbox selection for “graph” determines what will be shown in the user interface and “table” determines what will be displayed when choosing CSV report output. Creating a CSV network inventory report is done by selecting the OptiView icon (upper left navigation button) / Reports / CSV Report – WHEN VIEWING DISCOVERY VIA THE DEVICE LIST. To create an INTERFACE INVENTORY, view discovery via the Network Map. The procedure for creating the CSV report is the same. 1-Click NetTest The 1-Click NetTest executes a series of tests with one click, which Network Engineers are using to proof it is not a network problem: ping, layer 2 and 3 path analysis, and device health analysis. The 1-Click NetTest is located in the “Related Tasks” area when selecting a device in the “Discovery” tab or when in the “Device Detail” screen. In the “Discovery” tab select “Hypervisor-1.demo.net” and select the “Run 1-Click NetTest” in the Related Task area. The results are depicted in the picture and the tabular results. With just one more click on the report icon , the overview shown here including additional details can be printed for the network engineer to communicate the results to his peers and manager. With just one additional click of a button, this 1-Click NetTest can be converted into an Application Infrastructure test, or if one is already configured for this device launch directly into the Application Infrastructure test screen. Clicking on either the path image or the results in the table provides additional details on the problem, including links into other OPV XG screens that provide additional details. The “Path Analysis Results” button provides a link to the Path Analysis tab, showing the detailed results of this test. Network Analysis – Graphical Path Analysis Path Analysis - now provides graphical view of the path between OPV XG and a remote device while trending interface utilization and errors on each port along the path. This may also be an interesting follow-on demonstration from the 1-click NetTest using the link in the path health pop-up. Running Path Analysis works for all servers, hosts and printers. NEW IN V12: For best results, choose the Source Device as “PC-16” and “Oracle-Server” as the Destination. This PC’s access switch has an up link on which there is a duplex mismatch. THESE ARE THE SAME DEVICES TO DEMONSTRATE PATH ANALYSIS IN TRUVIEW DEMO MODE. Click on one of the errored interfaces to bring up the popup. Follow the FCS Errors link, and show the duplex issue on these two switches in Device Details. A display selector allows displaying Utilization in either Mbps or as % of bandwidth, both displaying error counts as well. Furthermore, Errors and discard counts can be displayed as well (there are no errors in this simulation). Screens with larger than OPV XG resolution will show all three graphs in one view. Important – In and out utilization and error counts are shown side by side for each of the input and output ports. The utilization scale for both in & out port are on the left, while the error scale for both in & out port are on the right of the graph. Each of the layer 2 path areas (green) and the layer 3 path area (blue) have a small minus icon. When selected, those collapse this area for easier analysis and display of the relevant information. Selecting the plus icon will expand this area again. Error/Warning icons indicate problems either on the interface level or the device level. The selection “Show Summary” in the lower right hand corner of the graphical path analysis view provides the traditional tabular view. Clicking on any port shows the interface health for the port traversed as well. Network Navigator Network Navigator provides an instant, navigable picture of network switches and connected devices, using both LLDP/CDP information and connected host information from the switch’s forwarding table. The most powerful demo can be done by selecting the Switch “L3-switch2-FHRP” in the discovery screen and clicking “View Network Navigator for this device” in the “Related Tools” section. This will present the switch with all connected devices in the new “Device Detail | Network Navigator” tab. To see a network device centric view of the devices connected to this switch, select only the “Show CDP/LLDP Neighbors”. It displays all adjacent neighbors that have CDP and/or LLDP enabled, mostly network devices and servers. Selecting the icon on a connected device shows all the devices connected to this device, while collapsing any other devices on the root device. OptiView displays for each device: • Device type & best name • Interface chassis/slot/port, trunk, or port channel • Health status of the connected device. When selected a pop-up provides additional detail of the problems found. Selecting the “Show Connected Hosts” displays all devices connected to the device, based on information found in the switch’s forwarding table. This provides those devices that usually do not have CDP/LLDP enabled, such as PC clients. A very powerful presentation of this feature can be seen when selecting the on “AccessPoint 2”. icon Selecting the icon on “AccessPoint 2” shows the hosts connected to this access point, in this case another OPV XG. Application Infrastructure The Application Infrastructure tab shows results for each test configured. IMPORTANT – configuring additional tests or devices in this screen will show up as an entry, but may not generate results. “web-server7” provides interesting trended Device Resource results. “Router-NetFlow” provides NetFlow results. Clicking on any of the bars in the graph provides the list of the top talkers for this period: Key Devices Key Devices The Key Device tab shows results for each of the tests configured. All trended tests show variations in their results. IMPORTANT – configuring additional tests or devices in this screen will show up as an entry, but may not generate results. The “Hypervisor-1” provides some interesting interface statistics. The bar graph can be scaled using the auto-scale button and the zoom buttons . Local Connectivity Dashboard The Local Connectivity Dashboard depicts how OPV XG is connected, including nearest switch and nearest router interface statistics. Their interface statistics are animated, but will take some time to fill in, as these measurements are made once every 30 seconds. The Web connectivity test provides results as well. As mentioned above, all problem links have data to back-up the conditions depicted. Traffic Analysis Dashboard Traffic Statistics in this panel as well as in the Traffic Analysis tab are generated by XG creating background traffic through the management port. Closing the Demo Mode Step 1: Close the OPV application; the OPV Demo Mode application Window will be showing. Step 2: Select the “Stop” button. Step 3: A pop-up will instruct you to remove the cable between the Management Port and the B-Port. Do so, and then select “OK” to restart the unit. IMPORTANT: It is critical that you restart OPV XG after using the demo database BEFORE connecting to any other network. Otherwise, the management port will continue to act as a DHCP and DNS server, and the demo mode application infrastructure and key device tests will make periodic queries to addresses that may not exist, perhaps triggering intrusion detection alarms. Remote Access to the OPV when in Demo Mode When in demo mode, all of the wireline Network-Under-Test ports and the management port are in use and not available for remote connectivity. Instead use the “general use” wireless card for remote connection into the OPV. For wireless connectivity, select the wireless network icon in the Windows task bar and connect with the card labeled “(general use)”, not “(AirMagnet use only)”. The number of the card (Wi-Fi #1 or Wi-Fi #2) may vary. IMPORTANT – in the typical corporate network, you will not get access to the internal network unless OPV XG is part of a domain. At best, you will get access to the public Internet. The following applications can be used to share the OPV-XG UI remotely: • WebEx through the OPV XG Internet Explorer browser and then sharing the desktop or the OPV application. WebEx has the added advantage that Firewall settings are often not in the way of a remote connection, and that the application can be shared across multiple users. • Using the remote OPV browser – external firewall settings may prohibit the connectivity. OPV requires the following ports for remote connectivity: o TCP port range 1695 to 1697 and o UDP port range 1695 to 1697. • Remote desktop Annex A – Demo Mode Network Diagram The following depiction shows the primary components, their name, IP address, and connectivity as simulated by Demo Mode. Access Point-2 10.250.8.3 WirelessLANController 5 Addresses LightweightAccessPoint-3 10.250.8.132, .51 Wireless-Client-1 10.250.0.102 Wireless-Client-4 10.250.1.192 Wireless-Client-5 10.250.1.164 Router-NetFlow L3-switch1-LAG-FHRP L3-switch2-FHRP L3-switch3-LAG Access Switch-1 Hypervisor-1 10.250.0.81 VirtualMachine-1 10.250.0.146 Other hosts and Fluke Tools not shown SwitchDHCP X No Path analysis Annex B – How to Demonstrate Network Performance Test (NPT) NPT can be demonstrated with a LR-AT2000, as shown below, or LinkRunner Pro/Duo with Reflector option. BEST would be to demonstrate with the Performance Test Remote! To demonstrate NPT with the Performance Test Remote, you can directly connect a patch cord from one of the XG’s 1G ports to the PTR RJ port. Both instruments must be configured with static IP addresses, and be in the same network, for example: OptiView XG 10.0.0.1 255.255.255.0 PTR 10.0.0.2 255.255.255.0 Alternatively, you can connect a fiber patch cord from the SFP (for 1G) or SFP+ on the XG, to the appropriate SFP or SFP+ on the PTR (the PTR is sold with both versions.) Annex C – Setting up Remote Desktop The following application note provides instruction on how to set up XG for Remote Desktop Use. This can be used in conjunction with demo mode running, and the XG linked to a wireless network (via Radio 1) – with your PC linked to the same network, you can remote into XG via RDP, and show demo mode via the OptiView Remote UI – this is useful for webex demonstrations. 1. Set an OptiView password OptiView XG comes from the factory without a password for the default user. To use Remote Desktop, it is necessary to set a password using the following steps. 1) From the Start Menu, select Control Panel. 2) Choose User Accounts and Family Safety 3) Choose Change your Windows password 4) Choose Create a password for your account 5) Enter a password (and a password hint), and click Create password. 6) Close Control Panel. Set up automatic login (optional) Windows will now prompt for a password every time OptiView XG restarts. To automatically login, use the following steps. 1) Click on the Start Menu, and type "netplwiz" into the Search Programs and Files box. Press ENTER. 2) Uncheck "Users must enter a user name and password to use this computer. Click OK. 3) Enter the new OptiView password when prompted, and click OK. Enable Remote Desktop Here are the steps to enable Remote Desktop on an OptiView XG. 1) From the Start Menu, select Computer. 2) Choose System Properties. 3) Click on Advanced system settings. 4) In the System Properties dialog, select the Remote tab. In the Remote Desktop section, select "Allow connections from computers running any version of Remote Desktop." Click OK. 5) Remote Desktop is now enabled. ### End of document.
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