1. hobbies and interests
2. collecting
3. stamps and coins

Postal rates
As from 1 January 2014
Postal rates as from 1 January 2014
Contents
Single item mail
General information Letter rates
Parcel rates Rates Speed Service
3
5
6
7
Bulk mail
Product range Delivery speed General information Rates and discounts Domestic rates International rates Additional services 8
9
10
13
15
19
20
Business services
Domestic International 22
24
Annex 1 General Conditions Annex 2 Delivery time for international letters Annex 3 Delivery time for international parcels 25
26
27
Publication
This is a joint publication of Koninklijke PostNL B.V., PostNL Pakketten Benelux B.V. and PostNL Marketing & Sales B.V.
Rates as from 1 January 2014. Published November 2013.
The specific product conditions and amounts in this brochure are subject to changes and printing errors. In case of any
difference between the specific product conditions in this brochure and our General Conditions, the latter shall prevail.
The various delivery times in this brochure represent target times and are therefore indicative.
Postal rates 2014 – 2
Single item mail
General Information
Weight categories
The rates for single item mail are per item and always
apply up to the last weight stated for the relevant
category. Up to 50 grams therefore means that no item
may weigh more than 50 grams.
VAT
In terms of the Postal Act, 2009, PostNL is obliged to offer
certain products and services. These products and services
are listed on pages 5, 6 and 20 and are exempt from VAT
unless they are shown in grey. In the latter case the rates
include VAT. VAT is charged on our other products and
services.
•Registered (for parcels): for these rates, the increased
liability at € 6.80 is exempt from VAT.
•Insured Service (for parcels): for these rates,
the increased liability at € 6.80 is exempt from VAT.
•Payment Service (for letters and parcels): For these rates,
the increased liability at € 1.30 and the Payment Service
surcharge at € 8.00 are exempt from VAT.
•Letters and parcels franked with the NetSet™ franking
machine are exempt from VAT. If you opted for a contract
with an annual volume discount, VAT is charged on all
domestic products.
Franking methods
You can frank your postal items in the following ways:
•With stamps. If you use our stamps with a figure,
you no longer have to put on additional stamps.
•With prepaid stamps. If you simply want to frank your
domestic parcel, you can do it with a prepaid parcel
stamp. You can use a prepaid stamp for your domestic
registered postal item. For more information, visit
the MijnPost Shop at postnl.nl/mijnpost or go to
postkantoor.nl.
•With our digital stamp. Simply print your stamp yourself
using a DYMO LabelWriter and you will always have the
correct postage for your letters, parcels and letterbox
mail. For more information, visit digitalepostzegel.nl.
• With our online Dispatch Service. You can use your
own computer and printer to prepare your letters and
letterbox mail in the Netherlands for dispatch online
with Track & Trace. For more information, go to
onlineverzendservice.nl.
• With a NetSet™ franking machine. With this machine you
can frank small and large numbers of mail items in a jiffy.
And in most cases you pay a lower rate than the normal
stamp rate.
• With a postage stamp code. The postage stamp code is
a stamp in the form of a 9-digit code which you can buy
direct with your mobile phone. The postage stamp code
is part of the PostNL app; you get your postage stamp
code simply by pressing a button. Write this code on
the letter or postcard where you would normally stick
the stamp and put it in the post. A postage stamp code
costs € 0.85. You can use it to send letters and cards up
to 20 grams within the Netherlands.
All single item mail products and services are available
from the postal outlets of PostNL. So you can also have
your letter, letterbox item or parcel franked by an
employee at a postal outlet.
Conditions
Different conditions are applicable our single item
mail item products and services:
•The general conditions for the Universal Postal Service
(latest version) are applicable to standard parcels,
registered parcels and parcels up to 10 kg (domestic)
and 20 kg (foreign) sent using the Insured Service.
The General Conditions for the Transport of Goods
(latest version) are applicable to heavier parcels.
•The General Conditions for the Universal Postal Service
(latest version) are applicable to letters, registered items
and letters with the Insured Service.
•The General Conditions for the Universal Postal Service
(latest version) are applicable to letters and parcels,
whether registered or not, franked with a NetSet™
franking machine, unless an annual volume discount
is applicable. In the latter case, the General Conditions
for the Transport of Bulk Letterbox Mail (for letters)
or the General Conditions for the Transport of Goods
(for parcels) apply. For more information about annual
volume discount, please see page 13.
•The General Conditions for the Transport of Goods
(latest version) are applicable to letters and parcels with
Payment Service.
•The General Conditions regarding the Transportation
of Goods are applicable to letters with Speed Service.
Postal rates 2014 – 3
Single item mail
General information
Braille
Different conditions apply to items for the blind
and persons with impaired vision. You can find more
information at postnl.nl/braille.
Addresses for foreign items
On your mail items to foreign countries, the country of
destination must always be written in Dutch or English
and on the bottom line. Always write the name of the town
and the country in capital letters. The name of the country
must be written out in full. The other address details,
such as the name of the addressee and the street, may
be written in the language of the country of destination.
If a country makes use of post codes, you must state them
in the address. An item destined for a foreign country must
also state the address of the sender in the Netherlands.
Delivery time for foreign mail
When mail is sent abroad, the delivery time depends on
the country of destination. Single item mail going abroad
are sent with the Priority Service. Priority mail must be
franked with a priority stamp, a priority sticker or a Priority
image pre-printed on the item. These images can be found
at postnl.nl. Stickers can be collected free at the PostNL
outlets or ordered at the MijnPost Shop at postnl.nl/
mijnpost or via postkantoor.nl.
Postage stamps for use on foreign mail already include the
Priority image. If you are using this type of stamp, there do
not need to add any additional Priority image yourself. A
priority indication is always required and ensures that your
mail receives priority treatment abroad as well.
You will find the delivery time per country in Annexes 2
and 3 on pages 26 and 27.
Goods and customs
For the delivery of goods outside the European Union,
customs forms must be used. Please go to postnl.nl for
the necessary customs forms or ask for them at a PostNL
outlet. Clearance by customs in the country of destination
may result in your mail item being delayed.
Postal rates 2014 – 4
Single item mail
Rates
Letters
In the Netherlands (NL): 24-hour service
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euros
Letter
Letter and letterbox parcel
• Delivery in the Netherlands, Tuesday to Saturday
(incl.)
• Delivery to a letterbox or PostNL outlet.
Up to 20 g
50 g
100 g
250 g
2 kg
NL
0.641.28 1.92 2.56 3.84
International
1.052.10 3.15 5.25 9.45
Letterbox parcel***
• Proof of acceptance
• Information about shipment
NL
Registered
• Signature for receipt
• Track & Trace*
• Insured up to € 50
7.95
NL
11.00
Europe
16.00
World
Insured service*
• Insured up to € 500
• Track & Trace*
• Signature for receipt
12.95
NL
16.00
Europe
22.00
World
Payment Service**
• COD (recipient pays)
• Track & Trace*
• Signature for receipt
• Insured up to € 500
NL17.45
Registered
• Delivery in the Netherlands, Monday to Saturday
(incl.).
• For the delivery of valuable letters and important
documents.
• The item can be followed on tracktrace.nl.
• If delivery at the door was not possible, the item
can be collected at a PostNL outlet for up to three
weeks thereafter,
Registered abroad
• For the delivery of letters with goods up to a value
of € 425 to countries outside the European Union,
customs form CN22 must be used.
3.84
Insured Service
• Delivery in the Netherlands, Monday to Saturday
(incl.).
• When sending matters such as money, jewels, entry
cards and valuable papers, the use of a Sealbag® at
€ 2.05 (incl. VAT) is compulsory. These can be
obtained at the PostNL outlets or from the MijnPost
shop at postnl.nl/mijnpost or via postkantoor.nl.
• The item can be followed on tracktrace.nl.
• Insured Service is not possible in combination with
the Collecting Service. The item must be handed in
at a PostNL outlet.
Insured service abroad
• For the delivery of goods outside the European
Union, customs form CN23 must be used.
• When sending a letter abroad with Insured service,
the use of a Sealbag® at € 2.05 (incl. VAT) is
compulsory. These can be obtained at the PostNL
outlets or from the MijnPost shop at postnl.nl/
mijnpost or via postkantoor.nl.
* Delivery using with Track & Trace and/or Insured Service is not possible to all countries. For an overview, please see postnl.nl.
** Payment service is possible only in the Netherlands.
*** Letterbox parcel available from 3 March
The rates are exempt from VAT unless shown in grey; then they include VAT. For more information, please see page 3.
Payment Service
• Delivery Monday to Saturday (incl.).
• Payment Service replaces the earlier COD dispatch.
• The item is issued after the recipient has paid PostNL
the amount indicated.
• The maximum amount to be recovered is € 1,000.
• PostNL pays the amount recovered less 1%
provision to the sender.
• Payment Service is not possible for items addressed
to a post box.
• Payment Service is possible only in the Netherlands.
Letters franked with a NetSetTM franking machine
In the Netherlands (NL): 24-hour service
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euros
Letter
Up to 20 g
NL
International
50 g
100 g
250 g
2 kg
0.561.121.682.243.36
1.022.043.065.099.17
Registered
• Signature for receipt
• Track & Trace*
• Insured up to € 50
NL
7.71
Europe
10.67
World
15.52
Insured Service*
• Insured up to € 500
• Track & Trace*
• Signature for receipt
NL
12.56
Europe
15.52
World
21.34
* Delivery using Track & Trace and/or Insured Service is not possible to all countries. For an overview, please see postnl.nl.
With the NetSetTM-franking machine, you can frank your mail directly at the lower franking machine rate.
Values of postage stamps as from 1 January 2014
The Netherlands
International
The Netherlands
International
€ 1.28
€ 1.05 + € 1.05 Postzegelcode
0-20 grams:
20-50 grams:
€ 0.64
€ 0.85
€ 1.05
Postal rates 2014 – 5
Single item mail
Rates
Parcels
In the Netherlands (NL): 24-hour service
Maximum size: 100 x 50 x 50 cm
Maximum size domestic parcels 10-30 kg: 176 x 78 x 58 cm
Rates in euros
2 kg without
Up to
Track & Trace 2 kg 5 kg
10 kg
20 kg
30 kg
6.75 12.90
25.00 34.00 31.00 40.00 32.30 42.30 58.30 105.30 12.90
43.15
50.40
Parcel
• Track & Trace* (foreign items up to
and including 2kg can also be sent
without Track & Trace)
NL
EUR 1
EUR 2
EUR 3
World
Registered
• Signature for receipt
• Track & Trace*
• Insured up to € 500
NL
EUR 1
EUR 2
EUR 3
World
8.05 8.05 8.0514.20 14.20
14.30 20.8026.3035.30 44.45
19.80 26.3032.3041.30 51.70
20.60 27.6033.6043.60
25.60 35.60 59.60106.60
Insured Service**
• Insured up to € 5,500
• Track & Trace*
• Signature for receipt
NL
EUR 1
EUR 2
EUR 3
World
13.55 13.5513.5519.70 19.70
19.80 26.3031.8040.80 49.95
25.30 31.8037.8046.80 57.20
26.10 33.1039.1049.10
31.10 41.10 65.10112.10
Payment Service
• COD (recipient pays)
• Track & Trace*
• Signature for receipt
• Insured up to € 500
NL
17.45 17.4517.4522.20 22.20
9.00 11.00 12.00 18.00
6.75 13.00 18.50 19.30 24.30 6.75
19.50 25.00 26.30 34.30 * Outside the European Union, delivery using Track & Trace is not possible in all countries. For an overview, please see postnl.nl.
** Parcels can be sent to certain countries using the Insured Service. For an overview, please see postnl.nl.
All parcel rates are exempt from VAT unless shown in grey; then they include VAT. For more information, please see page 3.
Parcels franked with a NetSetTM franking machine
In the Netherlands (NL): 24-hour service
Maximum size: 100 x 50 x 50 cm
Rates in euros
2 kg without
Up to
Track & Trace 2 kg 5 kg
10 kg
20 kg
Parcel
Track & Trace* (up to 2 kg delivery
abroad also possible without Track
& Trace)
NL
EUR 1
EUR 2
EUR 3
World
6.75 6.75
6.75
8.7313.0019.5025.0034.00
10.6718.5025.0031.0040.00
11.6419.3026.3032.3042.30
17.4624.3034.3058.30105.30
Registered
• Signature for receipt
• Track & Trace*
• Insured up to € 500
NL
EUR 1
EUR 2
EUR 3
World
8.058.058.05
14.3020.8026.3035.30
19.8026.3032.3041.30
20.6027.6033.6043.60
25.6035.6059.60106.60
Insured Service**
• Insured up to € 5500
• Track & Trace*
• Signature for receipt
NL
EUR 1
EUR 2
EUR 3
World
13.5513.5513.55
19.8026.3031.8040.80
25.3031.8037.8046.80
26.1033.1039.1049.10
31.1041.1065.10112.10
* Outside the European Union, delivery using Track & Trace is not possible in all countries. For an overview, please see postnl.nl.
** Parcels can be sent to certain countries using the Insured Service. For an overview, please see postnl.nl.
With the NetSetTM-franking machine, you can frank directly at the lower franking machine rate.
Delivery
•D
elivery in the Netherlands, Monday to
Saturday (incl.). Items sent on Saturday are
delivered from Tuesday.
• I n the Netherlands, a maximum of two
attempts will be made to deliver the parcel.
If delivery at the door was not possible, the
item can be collected at a PostNL outlet for
up to three weeks thereafter.
Please refer to Annex 3 (page 27) to see which
countries are included in the zones EUR 1,
EUR 2, EUR 3 and World.
Parcels
Domestic parcels
• I f there is no-one to present at the delivery
address, attempts will be made to deliver
to one of the neighbours.
International parcel
•F
or the delivery of parcels with Track & Trace
to countries outside the European Union
(zones EUR 3 and World), customs form CN23
must be used.
•F
or the delivery of parcels without Track &
Trace to countries outside the European Union
(zones EUR 3 and World), customs form CN22
must be used.
Registered
•F
or the delivery of valuable goods.
or greater assurance of dispatch and delivery.
•F
Registered international parcel
•F
or the delivery of parcels to countries outside
the European Union (zones EUR 3 and World),
customs form CN23 must be used.
Insured Service
International parcels with Insured Service
hen sending matters such as money,
•W
cheques, jewels, entry cards and valuable
papers within the Netherlands, the use of a
Sealbag® at € 2.05 (incl. VAT) is compulsory.
These can be obtained at the PostNL outlets
or from the MijnPost shop at postnl.nl/
mijnpost or via postkantoor.nl.
International parcels with Insured Service
hen sending parcels abroad with Insured
•W
Service, the use of a Sealbag® at € 2.05
(incl. VAT) is not compulsory. However, PostNL
does recommend it if your parcel fits into a
Sealbag®. If you do not use a Sealbag®,
you must ensure that the item is securely
packaged and sealed yourself.
•F
or the delivery of parcels to countries outside
the European Union (zones EUR 3 and World),
customs form CN23 must be used.
Payment Service
ayment Service replaces the earlier COD
•P
dispatch.
•T
he item is issued after the recipient has
paid PostNL the amount indicated.
he maximum amount to be recovered is
•T
€ 1,000.
•P
ostNL pays the amount recovered less
1% provision to the sender.
ayment Service is not possible for items
•P
addressed to a post box.
•P
ayment Service is possible only in the
Netherlands.
Postal rates 2014 – 6
Single item mail
Speed Service
Parcels and letters
Zones*
2 kg
5 kg
10 kg
20 kg
30 kg
NL 10 hrs
NL 12 hrs
€ 29.95
€ 24.45
€ 35.95
€ 30.45
€ 35.95
€ 30.45
€ 42.95
€ 36.75
€ 42.95
€ 36.75
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9
€ 32.95
€ 43.95
€ 62.25
€ 55.15
€ 59.65
€ 60.45
€ 64.50
€ 76.35
€ 80.95
€ 44.85
€ 59.95
€ 83.25
€ 71.85
€ 79.65
€ 82.35
€ 89.85
€ 105.25
€ 116.15
€ 67.45
€ 86.95
€ 122.45
€ 106.20
€ 114.45
€ 134.35
€ 149.95
€ 172.25
€ 187.35
€ 109.95
€ 135.45
€ 184.15
€ 160.20
€ 170.15
€ 236.15
€ 262.50
€ 287.65
€ 309.25
€ 163.65
€ 203.15
€ 276.25
€ 244.30
€ 255.25
€ 354.25
€ 393.75
€ 431.50
€ 463.75
* For NL and zone 1 up to zone 3, VAT is 21%. For zone 4 up to zone 9, VAT is 0%.
•
•
•
•
•
•
Delivery in European business centres the following working day
Delivery in business centres outside Europe: 2 to 3 working days
Signature for receipt
Insured up to € 500
Track & Trace worldwide up to the doorstep
Free delivery envelope
Speed Service zoning
Zone 1: Belgium
Zone 2: Denmark (excl. Faroe Islands and Greenland),
Germany, England, France (incl. Corsica and Monaco),
Italy (excl. San Marino and Vatican City), Luxembourg,
Austria, Spain (incl. Balearic Islands, excl. Canary
Islands), United Kingdom (excl. Gibraltar, Guernsey and
Jersey), Sweden
Zone 3: Bulgaria, Cyprus, Estonia, Finland, Greece,
Hungary, Ireland, Croatia, Latvia, Lithuania, Malta,
Poland, Portugal (incl. Azores and Madeira), Romania,
Slovenia, Slovakia, Czech Republic
Zone 4: Andorra, Canary Islands, Guernsey, Jersey,
Liechtenstein, Norway, San Marino, Turkey, Vatican
City, Switzerland
Zone 5: Albania, Bosnia-Herzegovina, Gibraltar,
Iceland, Kosovo, Macedonia, Moldova, Montenegro,
Ukraine, Serbia, Belarus
Zone 7: Bahrain, Brazil, Egypt, Philippines, Hong Kong,
India, Indonesia, Iraq, Israel, Japan, Yemen, Jordan,
Kuwait, Macao, Malaysia, Mongolia, New Zealand,
Oman, Puerto Rico, Qatar, Russia (including Asian part),
Singapore, Arab Emirates, Vietnam, South Africa, South
Korea
Zone 8: Afghanistan, Argentina, Aruba, Azerbaijan,
Bangladesh, Bonaire, Chile, Colombia, Costa Rica,
Curaçao, Dominican Republic, Ecuador, Georgia,
Jamaica, Kazakhstan, Nepal, Nigeria, Pakistan, Peru,
Saba, Saudi-Arabia, Sri Lanka, St. Maarten, St. Eustatius, Suriname, Venezuela
Zone 9: Algeria, Burkina Faso, Ethiopia, Ghana, Ivory
Coast, Cape Verde, Cameroon, Kenya, Lebanon, Libya,
Morocco, Mozambique, Sierra Leone, Tanzania, Togo,
Tunisia, Uganda, Zimbabwe
For all countries, please see postnl.nl.
Zone 6: Australia, Canada, China (excl. Hong Kong and
Macao), Mexico, United States
Postal rates 2014 – 7
Bulk mail
Product range
PostNL offers an extensive and simple range of bulk post
options. Its main features are:
Features of the delivery of domestic and international
bulk mail
•Clear division into sizes: Mixed, Small, Large and Special
(and for abroad, parcels as well).
•Choice of delivery speed within the Netherlands
24 hours, Basic 24 hours and Basic 72 hours. With Basic
you can have all your bulk mail delivered on Tuesday,
Thursday or Saturday.
•Simple making-up and handing in of your bulk post.
You hand in your bulk mail on the basis of size.
You can choose from the following categories, for domestic
as well as international destinations:
•Mixed
•Small
•Large
• Special
• Parcels (international only)
The standard rates depend on the size of the consignment.
For each product there is a single product code.
Sizes
Mixed
Item type
Appearance,
size and weight may vary
Small
Same appearance,
size and weight
(May vary within
weight category)
Large
Same appearance,
size and weight
(May vary within
weight category)
Shape
Special
International parcels
Same appearance,
size and weight
(May vary within
weight category)
Appearance,
size and weight may vary
Rectangular
Minimum
size
140 x 90 mm
Letterbox
380 x 265 x 32 mm.)
Maximum size
Letterbox
(380 x 265 x 32 mm)
C5 (162 x 229 mm)
C4 (229 x 324 mm)
Letterbox
(380 x 265 x 32 mm)
L + w + h = max. 90 cm
Longest side max. 60 cm
Maximum
thickness:
32 mm
5 mm
10 mm
32 mm
N/a
Maximum
weight
2,000 grams
50 grams
500 grams
2,000 grams
2,000 grams
Contents
All kinds, incl. goods
Paper
Paper
All kinds, incl. goods
All kinds
Type of
packaging
All kinds, e.g. foil
Paper (card, envelope or
self-mailer*)
Paper (card, envelope or
self-mailer*)
All kinds, e.g. foil
All kinds
*For more information, please see postnl.nl/self-mailer
Postal
Postalrates
rates2014
2014 – 8
Bulk mail Delivery speed
Product codes
Domestic
International
Basic**
Basic DM**
Priority
Standard DM
Mixed
2821
2831
6400
Small
2822
2832
2842
6410
6420
Large
2823
2833
2843
6411
6421
Special
2824
2834
2844
6412
6422
Special e-Sort
2825
2835
2845
Periodical
2826*
2846*
Periodical e-Sort
2827*
2847*
6405
Parcels
* Contract products
**One product code for Basic 48 hours (DM) and Basic 72 hours (DM). The delivery time is determined automatically based on the day of handing in.
24 hours
Basic 48 hours/72 hours*
If your item has to be delivered the next
day:
If you know in time that your client has
to be informed on a particular day.
You can choose between Basic 48 hours
and basic 72 hours.
From 250 items (minimum order amount
for Mixed is € 20).
From 250 items (minimum order amount
for Mixed € 20).
Advantages
Quick delivery on the date of your choice
Costs less than 24 hours and day is set
Quality
For the latest information,
visit postnl.kwaliteit
For the latest information,
visit postnl.kwaliteit
Hand-in and delivery
Hand-in Delivery
Mon Tue
Tue Wed
Wed Thu
Thu Fri
FriSat
Hand-in Mo Tue
Wed
Thu
Fri
Where to hand in
At all PostNL Business locations.
See postnl.nl/locatiewijzer.
t all PostNL Business locations.
A
See postnl.nl/locatiewijzer.
When to use
Delivery
Thu (72 hours)
Thu (48 hours)
Sat (72 hours)
Sat (48 hours)
Tue (72 hours)
* The different delivery times shown above represent target times and are therefore indicative
Delivery time for international mail
Your international bulk mail is sent with Priority Service. Less
time-critical bulk mail direct mail can also be sent by our Standard
Service. You will find the delivery time for your international bulk
post in Annex 2, page 26 (Delivery time for international letters).
Postal rates 2014 – 9
Bulk mail
General information
How does bulk mail work?
General
What is a consignment?
Bulk refers to a consignment of postal items with the
same sender address which is handed in to PostNL M&S
for dispatch at the same time, the same place and with
the same product, with the same delivery speed, and
which is accepted at a rate per item that differs from the
single item mail rate. In order to be classified as Small,
Large and Special formats, the items in a consignment
must have the same appearance and size. With the
exception of Mixed bulk mail, consignments of bulk mail
may not exceed the weight category for the product in
question. Within their weight category, the items may
vary (e.g. 0-20 grams). Consignments must be handed in
sorted into the categories Small, Large or Special.
A Mixed consignment may consist of items in the Small,
Large and Special sizes. International consignments may
also contain packets. The latter may differ as regards
size, packaging, contents and appearance, with a
maximum weight of 2 kg per item.
Franking with a franking machine
Domestic bulk mail in the categories Small, Large or
Special can be franked with a franking machine. If you
hand in these items as bulk mail at one of our Business
locations and your consignment meets all the conditions
set by PostNL, you qualify for the bulk mail rate.
Weight categories
The rates for bulk mail are applicable per item, and if
there is a weight category the item weight is always up
to and including the last weight stated. For example,
in the category 40 to 50 grams no item may weigh more
than 50 grams.
Addresses for international items
On your mail items to foreign countries, the country of
destination must always be written in Dutch or English
and on the bottom line. Always write the name of the town
and the country in capital letters. The name of the country
must be written out in full. The other address details, such
as the name of the addressee and the street, may be
written in the language of the country of destination.
If a country makes use of post codes, you must state them
in the address. An item destined for a foreign country must
also state the address of the sender in the Netherlands.
Franking
Franking with “PostNL Port Betaald” (postage paid)
Postal items in a consignment must be franked with the
standard indication “PostNL Port Betaald”. For foreign
countries this is ‘‘PostNL Port Betaald/Port Payé Pays-Bas’
or “PostNL Port Betaald/Postage Paid The Netherlands”.
You can see images at postnl.nl/downloads. If you still
have envelopes with “TNT Post Port Betaald”, you can
simply use them up.
Postal rates 2014 – 10
Bulk mail
General Information
Preparing mail
Do you want to hand in a consignment? Please bear the
following matters in mind.
Design
For consignments of bulk mail consisting of 2500 items or
more that falls within the categories of Small, Large and
Special, the design of your mail is subject to the terms and
conditions described in our brochure “Conditions for
designing mail items” (latest version). For consignments
of Small, Medium or Special bulk mail consisting of fewer
than 2500 items, the brochure is provided for advisory
purposes only.
Sorting consignments
Bulk mail in the categories Special and Periodicals can be
handed in sorted from 5,000 items upward. You then
qualify for a lower rate. Sorting is quite easy with the
sorting program e-Sort, which you can download free of
charge via postnl.nl/e-sort. For more information about
the way of sorting, visit post.nl or contact our Business
Service on 088 868 68 68.
Advance notification
If you have large consignments, we would like to hear in
advance what and how much you will bring, so that we can
offer you the desired quality. This is easy with MijnPost.
Size Small Large Special
Advance notification of
Consignments >25,000 items
Consignments >5,000 items
Consignments >5,000 items
Minimum numbers or minimum order amount
Bulk mail is subject to a minimum consignment size or a
minimum order amount. This is specified with the relevant
rates. Do you want to hand in a consignment with fewer
items than the smallest consignment size? Then you pay
the minimum order amount, or you also pay the bulk order
rate for the missing number of postal items.
Presenting via MijnPost
For every consignment, you have to submit an order form
(p1700). You can do that quite easily with MijnPost, our
digital customer environment. With MijnPost, you can
arrange your postal affairs quickly and effectively. Do you
use MijnPost? Then you receive a digital order confirmation in MijnPost the day after you handed in a consignment at a business location. So with MijnPost, you always
have the latest information on your order at hand. You also
receive your invoices from us via MijnPost, and for each
invoicing period you receive a management report. With
this report you can allocate the products and services you
received from us to your own cost centres. In this way you
can arrange the financial administration of all your postal
affairs with MijnPost. You can sign up for MijnPost at
postnl.nl/mijnpost.
Note
As from 1 January 2014, we will charge an admin fee of
€ 2.50 for manually completed order forms. So start filling
out all your order forms easily, quickly and for free with
MijnPost.
Postal rates 2014 – 11
Bulk mail
General Information
Hand-in
Non-countable items of bulk mail
PostNL has a very extensive network of locations where
you can hand in mail. You can call there every working day.
•You can present small consignments, up to 5,000 items,
at any of our more than 2,000 PostNL outlets and/or
Business Points.
•Consignments up to 25,000 items, also if rolling bins
are used (maximum 6), can also be presented at some
30 Business Points XL (often accommodated in retail
outlets).
•Consignments from 1 to 6 rolling bins can be presented
at some twenty strategically located post offices.
•Do you have a consignment of more than 25,000 items,
or do you use more than 6 rolling bins? Then take them
directly to the business counter of one of our 6 sorting
centres.
For a location near you and its opening hours, please
visit postnl.nl/locatiewijzer. Of course we can also collect
the mail from you. Then select the Collection Service (see
page 22).
During the course of 2014, PostNL M&S will introduce a
return fee for individual items of bulk mail that are returned
to the sender. Our customers will be informed of this well in
advance.
Handing in
Bulk mail must be submitted in countable units of
(for example) 25, 50 or 100, with the address on the
same side and running in the same direction. When
handing in consignments of (Basic) Direct Mail, Samples
or Periodicals, an additional copy (not addressed) must
be added for evaluation.
Delivery
We aim to deliver the mail on the date of your choice.
If you opt for Bulk Mail 24 hours within the Netherlands,
your mail can be delivered on Tuesday up to Saturday.
If you opt for Basic, delivery can be done on Tuesday,
Thursday or Saturday.
Payment
Payment for your bulk mail is preferably made on account.
If you only send bulk mail occasionally, you can also pay
by single direct debit.
Ordering postal aids by telephone
From 1 January 2014 onwards, we will apply a service
charge of € 4.00 whenever postal aids (such as wheeled
containers, crate dollies or sacks) are ordered by telephone.
You can order your postal aids simply, rapidly and free
of charge via postnl.nl/hulpmiddelen or via your own
MijnPost account.
Postal
Postalrates
rates2014
2014 – 12
Bulk mail
Rates and discounts
PostNL offers a number of different discount arrangements. Our discounts are given on standard rates. To
qualify for discounts, you must have a written agreement
with PostNL.
Domestic discounts
Annual volume discount on letterbox mail
From an annual volume of 50,000 items of letterbox mail
(being items not larger than 380 x 265 x 32 mm and not
heavier than 2 kilos), you qualify for an annual volume
discount. The higher your annual volume, the higher the
discount. The discount is at least 3% off the standard rate.
In determining your annual letterbox mail volume, the
following products are taken into account:
•Domestic bulk mail
•Domestic business reply items*
•Domestic letterbox mail franked with a NetSet™ franking
machine.*
Domestic business reply items*
You may qualify for a discount on the rate for regular
domestic business reply items if your items comply with
the design as described in our brochure “Conditions for
designing mail items” (latest version). The discount is
applicable from 25,000 items a month per reply number
and is 5.0% off the standard rate.
You qualify for a 1% place discount on large consignments
if •you deliver your consignment at one sorting centre;
•your consignment is 25,000 items or more;
•you have presented your consignment with MijnPost
and given us notice by Prenotification at which centre
you will be delivering your consignment;
•it is bulk mail for “All destinations Netherlands”.
If the annual volume is 50.000 items or more, the discount
on your bulk mail and your domestic business reply items
is included in your contract rate. The discount on domestic
letters franked with a NetSet™ franking machine is always
credited retroactively at the end of the year.
If your annual volume is less than 50,000 items, but the
letterbox mail franked with a NetSet™ franking machine
during the year does exceed 2,500 items, a discount of 1%
is given on this volume. This discount is credited retroactively each year.
Annual volume discount on non-letterbox mail
You receive a 1% discount on the following products if you
send at least 100 items per calendar year:
•Registered items franked with a NetSet™ franking
machine.*
•Parcels franked with a NetSet™ franking machine.*
KIX discount on letterbox mail
You qualify for a 0.5% KIX discount if your annual volume
of domestic letterbox mail is at least 50,000 items and you
print a special bar code (KIX) together with the addresses.
The KIX discount does not apply to sorted consignments,
business reply consignments and domestic letterbox mail
franked with a NetSet™ franking machine.
*Products to which rates and discounts are applicable and for which a volume threshold is set are
subject to the General Conditions for the Conveyance of Bulk Letter Mail. VAT is charged on these
products. You indicate beforehand whether you want to qualify for a discount. Only the volume
on which a discount is given is considered in the determination of the annual volume.
Postal rates 2014 – 13
Bulk mail
Rates and discounts
International discounts
A parcel delivered to your letterbox
Discounts can also be given on international items. At
10,000 or more postal items or 1,000 or more international
parcels a year, you qualify for lower rates. For more
information about the conditions and the rates for
international items related to the annual volume, contact
our Business Service on 088 868 68 68 or visit postnl.nl.
Around 7.5 million letterboxes in the Netherlands are
large enough not only to enable the delivery of a letter
or large envelope, but are also capable of receiving a
letterbox parcel without any trouble at all. The major
benefit of this is that the parcel can always be delivered,
even if the recipient is not at home. Available from 3
March.
Different domestic and international situations
For different situations we have other products, rates,
discounts and conditions. For example, when it concerns
the following:
•Specific foreign destinations.
•Other delivery speeds/delivery times.
•Other volumes than covered in this brochure.
•Different logistic features and circumstances.
•Contract term.
•Ability to plan/certainty of volumes handed in.
In these situations you can conclude a separate contract
with us. It is therefore advisable to contact us, especially
in the following cases:
•Consignments >5,000 items.
•An annual volume of at least 50,000 items of letterbox
mail within the Netherlands.
•An annual volume of at least 10,000 items of international letterbox mail.
•Consignments of at least 2,500 items of mail to a single
international destination.
•An annual volume of at least 1,000 international parcels
without Track & Trace.
•An annual volume of more than 45,000 business reply
items within the Netherlands
•Diagnostic business reply consignments.
The key features of a letterbox parcel
A letterbox parcel often includes an additional protective
packaging, such as cardboard, studded film or a padded
bag. This makes a letterbox parcel an ideal way of
sending items such as clothing, books, DVDs or small
gifts.
A letterbox parcel must fulfil the following conditions:
• No more than 3.2 cm high
• No more than 26.5 cm wide
• No more than 38.cm long
• No more than 2 kg in weight
• Must contain goods
For further information,
please visit postnl.nl/brievenbuspakje.
Door-to-door distribution
Door-to-door distribution means that in areas you have
selected yourself, unaddressed items such as folders,
printed matter and samples are delivered. For more
information, please visit postnl.nl/huisaanhuis. The rates
for door-to-door delivery can be obtained from our
Business Service on 088 868 68 68 on request, or you can
visit postnl.nl.
At postnl.nl you will find more information on the various
options and the conditions for concluding a separate
contract with us. You can also contact our Business Service
on 088 868 68 68 or your account manager.
Postal rates 2014 – 14
Bulk mail
Domestic rates
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
Mixed
•Size: may vary
•Packaging: may vary
•Content: may vary
•Appearance: may vary
The Mixed rate is
determined by the number
of items and the average
weight per item of the
consignment.
Delivery on Tuesday to Saturday (incl.)
Product code
Minimum
order/number Av.
weight (g)
20
50
75
150
250
500
750
1,500
2,000
Small
• Size: up to C5
•Packaging: paper
(card, envelope or
self-mailer)
• Content: paper
• Appearance: identical
• Weight: max. 50 g
• No more than 5 mm thick
Product code
Large
Product code
• Size: up to C4
•Packaging: paper (card,
envelope or self-mailer*)
• Content: paper
• Appearance: identical
• Weight: max. 500 g
• No more than 10 mm thick
Special
• Size: maximum
380 x 265 x 32 mm
•Packaging: foil packaging,
for example
•Content: for example,
a letterbox parcel with
a book, or a mailing with
a sample or gadget
• Appearance: identical
Minimum number
Weight (g)
0-20
20-30
30-40
40-50
General information
Postal items in the categories Small, Large and
Special must have the same appearance and
belong to the same weight category (e.g. 30-40
grams). If this is not the case, they can be
presented as Mixed. You can find more general
information about bulk mail on pages 10 to 14.
2821
€ 20
100
250
500
64.260.058.654.8
119.5113.0101.3 91.8
139.6121.0104.7 96.7
185.0147.8124.8121.5
230.2185.3158.8158.7
290.3260.1254.0253.9
293.8263.9257.8257.7
304.3275.1269.0268.9
311.3282.6276.5276.4
2822
250
2,500
5,000
46.445.243.4
56.054.652.4
59.157.455.3
62.360.658.4
2823
Minimum
number 2502,5005,000
Weight
(g)
0-20
49.448.246.4
20-30
59.057.655.4
30-40
62.160.458.3
40-50
65.363.661.4
50-100
71.968.464.1
100-200
92.587.080.7
200-300
130.0127.3123.4
300-400
167.5166.1163.2
400-500
200.1196.6191.3
Product code
Minimum number
28242825
2502,500
5,000 5,000
sorted
Weight (g)
0-20
57.4
56.2
54.4
46.4
20-30
67.065.663.455.4
30-40
70.168.466.358.3
40-50
73.371.669.461.4
50-100
79.976.472.164.1
100-200
100.595.088.780.7
200-300
138.0135.3131.4123.4
300-400
175.5174.1171.2163.2
400-500
208.1204.6199.3191.3
500-1,000
235.7229.5221.3214.4
1 ,000- 2,000
247.9245.3240.3233.5
The General Conditions for the Conveyance of Bulk Letter Mail (latest version) are applicable to these products.
Postal rates 2014
Posttarieven
2013 – 15
Bulk mail
Domestic rates
Minimum size 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
Mixed
• Size: may vary
•Packaging: may vary
•Content: may vary
• Appearance: may vary
The Mixed rate is
determined by the number
of items and the average
weight per item of the
consignment.
BASIC: Delivery on Thursday
or Saturday
BASIC: Delivery on Tuesday,
Thursday or Saturday
Product code
2831
2831
Minimum
order/number
€ 20100250500
€ 20100250500
weight (g)
Av.
59.455.554.250.7 55.852.251.047.7
20
110.5104.693.784.9 104.098.388.179.8
50
129.1111.996.989.5 121.4105.391.284.2
75
171.1136.7115.4112.3 161.0128.7108.5105.7
150
213.0171.5147.0146.9 200.3161.2138.3138.2
250
268.5240.6235.1235.0 252.6226.5220.8220.7
500
271.9244.2238.5238.4 255.5229.6224.3224.2
750
281.6254.7249.0248.9 264.5239.3234.0233.9
1,500
288.1261.7256.0255.9 270.5245.8240.5240.4
2,000
Small
•Size: up to C5
•Packaging: paper
(card, envelope or
self-mailer)
•Content: paper
•Appearance: identical
•Weight: max. 50 g
•No more than 5 mm thick
Product code
2832 2832
Minimum
number 250 2,500 5,000
250 2,500 5,000
Weight (g)
0-20
42.141.037.1 39.738.835.1
20-30
45.944.340.1 43.541.838.0
30-40
49.447.142.4 46.744.540.1
40-50
52.851.144.6 50.048.342.2
Large
•Size: up to C4
•Packaging: paper
(card, envelope or
self-mailer*)
•Content: paper
• Appearance: identical
•Weight: max. 500 g
•No more than
10 mm thick
Product code
2833
2833
Minimum number 2502,5005,000 2502,5005,000
Weight
(g)
0-20
45.144.040.1 42.741.838.1
20-30
48.947.343.1 46.544.841.0
30-40
52.450.145.4 49.747.543.1
40-50
55.854.147.6 53.051.345.2
50-100
63.661.954.5 60.258.447.6
100-200
87.083.471.9 82.378.862.9
200-300
123.2121.8 94.1 116.4115.2 82.4
300-400
156.9153.6115.0 148.3145.2100.7
400-500
191.4188.5135.1 181.0178.2118.2
Special
•Size: maximum
380 x 265 x 32 mm
•Packaging: foil packaging,
for example
•Content: for example, a
letterbox parcel with a
book, or a mailing with a
sample or gadget
•Appearance: identical
Product code28342835
28342835
Minimum number 2502,5005,0005,000 2502,5005,0005,000
sorted sorted
Weight (g)
0-20
53.152.048.140.1 50.749.846.138.1
20-30
56.955.351.143.1 54.552.849.041.0
30-40
60.458.153.445.4 57.755.551.143.1
40-50
63.862.155.647.6 61.059.353.245.2
50-100
71.669.962.554.5 68.266.455.647.6
100-200
95.091.479.971.9 90.386.870.962.9
200-300
131.2129.8102.1 94.1 124.4123.2 90.4 82.4
300-400
164.9161.6123.0115.0 156.3153.2108.7100.7
400-500
199.4196.5143.1135.1 189.0186.2126.2118.2
500-1,000
220.1218.9145.9139.3 208.1207.0138.0131.7
1
,000- 2,000
233.4232.0159.0152.4 220.6219.3150.4144.1
The General Conditions for the Conveyance of Bulk Letter Mail (latest version) are applicable to these products.
Postal rates 2014 – 16
Bulk mail
Domestic rates
Basic Direct Mail
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
BASIC: D
elivery on Thursday `
or Saturday
BASIC: Delivery on Tuesday,
Thursday or Saturday
Small
• Size: up to C5
•P
ackaging: paper
(card, envelope or
self-mailer)
• Content: paper
• Appearance: identical
• Weight: max. 50 g
• No more than 5 mm thick
Product code
2842
2842
Minimum number 250 2,500 5,000 250 2,500 5,000
Weight
(g) 0-20
40.138.033.2 37.935.831.4
20-30
43.841.035.8 41.438.733.9
30-40
47.043.737.8 44.441.235.7
40-50
50.347.339.8 47.644.737.6
Large
• Size: up to C4
•P
ackaging: paper
(card, envelope or
self-mailer)
• Content: paper
• Appearance: identical
• Weight: max. 500 g
•N
o more than
10 mm thick
Product code
2843
2843
Minimum number 2502,5005,000 2502,5005,000
Weight
(g)
0-20
43.141.036.2 40.938.834.4
20-30
46.844.038.8 44.441.736.9
30-40
50.046.740.8 47.444.238.7
40-50
53.350.342.8 50.647.740.6
50-100
60.657.444.9 57.254.142.5
100-200
82.977.159.5 78.473.056.2
200-300
117.4112.9 77.7 111.0106.8 73.5
300-400
149.5142.2 95.0 141.3134.4 89.9
400-500
182.3174.5111.7 172.4165.0105.6
Special
• S ize: maximum
380 x 265 x 32 mm
•P
ackaging: foil packaging,
for example.
•C
ontent: for example,
a letterbox parcel with
a book, or a mailing with
a sample or gadget
• Appearance: identical
Product code28442845 28442845
Minimum number 250 2,500 5,000 5,000
250 2,500 5,000 5,000
sorted sorted
Weight (g)
0-20
51.149.044.236.248.946.842.434.4
20-30
54.852.046.838.852.449.744.936.9
30-40
58.054.748.840.855.452.246.738.7
40-50
61.358.350.842.858.655.748.640.6
50-100
68.665.452.944.965.262.150.542.5
100-200
90.985.167.559.586.481.064.256.2
200-300
125.4120.985.777.7119.0114.881.573.5
300-400
157.5150.2103.0 95.0149.3142.4 97.9 89.9
400-500
190.3182.5119.7111.7180.4173.0113.6105.6
500-1,000
209.7202.7130.3124.3198.3191.7123.2117.4
1
,000- 2,000
222.3214.7141.8135.9210.1203.1134.2128.6
The General Conditions for the Conveyance of Bulk Letter Mail (latest version) are applicable to these products.
Direct Mail
•Direct damage is defined as follows: communications consisting exclusively of advertising, marketing
or publicity material, containing the same message
and differing only as regards name, address and
identification number of the addressee, or other
matters that do not alter the nature of the
message.
•The category ‘direct mail’ also includes mailings
and advertising folders, but also printed matter
without variables, newspapers and magazines.
•Direct mail with gadgets can be sent as Special.
Gadgets are small objects of little monetary value
which are added to postal items to increase their
attention value.
•When direct mail is presented, an additional copy
(not addressed) must be added for evaluation.
Postal rates 2014 – 17
Bulk mail Domestic rates
Periodicals
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
Special
• Size: maximum
380 x 265 x 32 mm
•P
ackaging: foil packaging,
for example
•C
ontent: see the
definition of Periodicals
(in the right-hand column)
•Appearance: identical
Delivery on Tuesday to Saturday (incl.)
Productcode
2826
2827
250 2,500 5,000 5,000
Minimum number sorted
Weight
(g) 0-20
44.243.542.235.1
20-30
44.243.542.235.1
30-40
44.243.542.235.1
40-50
44.243.542.235.1
50-100
47.647.445.338.5
100-200
55.154.953.146.1
200-300
66.466.262.955.9
300-400
80.179.176.769.9
400-500
93.192.189.485.9
500-1,000
110.3104.4101.4 98.8
1
,000- 2,000
196.0185.4179.9176.0
Periodicals
Periodicals are magazines which:
•present information of a current or social cultural
nature; and
•are available generally and for an indeterminate
period, and
•are issued at least once a year; and
•are of independent economic value to the publisher;
and
•have an independent editorial staff (not influenced
by advertisers); and
•contain a maximum of 80% in advertisements,
advertorials and other sales information; and
•are presented to PostNL at least once every three
months.
Appearance
In addition, the following applies to periodicals:
•they have a table of contents, masthead and a cover;
•the publication frequency, date of publication and
serial number appear on the cover;
•they are packaged in foil or have a wrapper.
Periodicals can also be presented without packaging
or wrapper in consignments of 200,000 items or more.
For more information and to read the Terms and
Conditions, please contact our Business Service on
088 868 68 68 or visit postnl.nl.
When Periodicals are presented, an additional copy
(not addressed) must be added for evaluation.
BASIC:Delivery on Thursday
or Saturday
Special
•Size: maximum
380 x 265 x 32 mm
•Packaging: foil packaging,
for example
•Content: see the
definition of Periodicals
(in the right-hand column)
• Appearance: identical
Productcode
28462847 250 2,500 5,000 5,000
Minimum number sorted
Weight
(g)
0-20
36.736.234.828.3
20-30
36.736.234.828.3
30-40
36.736.234.828.3
40-50
36.736.234.828.3
50-100
39.839.437.831.3
100-200
46.245.944.037.4
200-300
55.955.054.047.5
300-400
66.866.064.157.7
400-500
77.076.274.367.7
500-1,000
94.493.490.984.4
1
,000- 2,000
177.4175.7168.8157.3
Special
•Size: maximum
380 x 265 x 32 mm
•Packaging: foil packaging,
for example
•Content: see the
definition of Periodicals
(in the right-hand column)
• Appearance: identical
If you would like to qualify for the rates applicable to
Periodicals, contact our Business Service on 088 868
68 68 or visit postnl.nl for the conditions or in order to
conclude an agreement.
BASIC:Delivery on Thursday
or Saturday
Productcode
28462847
250 2,500 5,000 5,000
Minimum number sorted
Weight
(g)
34.8
0-20
34.133.0
26.8
34.8
20-30
34.133.0
26.8
34.8
30-40
34.133.0
26.8
34.8
40-50
34.133.0
26.8
37.8
50-100
37.235.8
29.6
43.9
100-200
43.441.7
35.3
52.8
200-300
52.151.1
44.8
63.2
300-400
62.560.6
54.5
73.0
400-500
72.070.3
63.9
89.2
500-1,000
88.586.0
79.7
1167.9
,000-2,000
166.2159.6
148.7
The General Conditions for the Conveyance of Bulk Letter Mail (latest version) are applicable to these products.
Postal rates 2014 – 18
Bulk mail
International rates
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
Mixed
• Size: may vary
• Packaging: may vary
• Content: may vary
• Appearance: may vary
The Mixed rate is
determined by the number
of items and the average
weight per item of the
consignment.
Small
• Size: up to C5
•Packaging: paper (card,
envelope or self-mailer)
• Content: paper
• Appearance: identical
• Weight: max. 50 g
• No thicker than 5 mm
Large
• S ize: up to C4
•P
ackaging: (card,
envelope or self-mailer)
•C
ontent: paper
• Appearance: identical
• Weight: max. 500 g
• No thicker than 10 mm
Special
•Size: maximum
380 x 265 x 32 mm
•P
ackaging: foil packaging,
for example
•C
ontent: for example, a
letterbox parcel with a
book, or a mailing with a
sample or gadget
•A
ppearance: identical
Parcels
•Post that does not fit into
the letterbox
•Weight: max. 2 kg
•L + w + h = 90 cm
and longest side
≤ 60 cm
•Size: Packaging, content
and appearance may vary
The rate for parcels is
determined by the
number of items and the
average weight per item.
General information
•Mail items in the categories Small, Large and
Special must have the same appearance and
belong to the same weight category (for
example 30-40 grams). If this is not the case,
they can be presented as Mixed. You can find
more general information about bulk mail on
pages 10 to 14.
Product code
6400
•The postal rates for Mixed apply for all
countries.
Minimum order € 20
•Direct mail is defined as follows: communicati
International
ons consisting exclusively of advertising,
Av.
weight (g)
marketing or publicity material, containing the
20
95.6
same message and differing only as regards
50
200.3
name, address and identification number of
75
246.7
the addressee or other matters that do not
150
343.1
alter the nature of the message.
250
471.6
•The category ‘direct mail’ also includes
500
880.0
mailings and advertising folders, but also
750
898.5
printed matter without variables, newspapers
1,500
917.0
and magazines.
2,000
917.0
•Direct mail with gadgets can be sent as
Special. Gadgets are small objects of little
Product code 641064106420
monetary value which are added to postal
items to increase their attention value.
Minimum number 100
500
500
•When direct mail is presented, an additional
Direct Mail
copy (not addressed) must be added for
EuropeWorldEuropeWorldEuropeWorld
evaluation.
Weight (g)
•For international bulk mail, postal items for the
0-20
78.590.768.979.758.259.7
zones Europe and World can be combined into
20-30
91.3105.580.292.767.973.3
one consignment in order to reach the
30-40
104.9141.4 92.2124.2 76.8 90.6
minimum order amount or minimum number.
40-50
128.2166.5112.7146.3 84.0 98.8
However, the consignment must always be
presented separately by zone. In Annex 2 on
Product
code 641164116421
page 26 you can see which countries are
included in the Europe and World zones.
Minimum number
100
500 500
•For the delivery of letters and parcels with
Direct Mail
goods up to a value of € 425 to countries
EuropeWorldEuropeWorldEuropeWorld
outside the European Union, customs form
Weight
(g) CN22 must be used. If the value of the goods is
0-20
80.192.370.581.359.761.3
greater than € 425, customs form CN23 must
20-30
93.4107.682.394.869.975.4
be completed.
30-40
108.0144.5 95.3127.3 79.9 93.7
40-50
131.3169.6115.8149.4 87.1101.9
50-100
159.4209.5140.1184.1104.8124.8
100-200
226.9329.1199.4289.1154.1198.0
200-300
341.4449.3300.0394.8217.8297.8
300-400
437.7613.0384.6538.6281.6397.6
400-500
540.1776.7474.5682.5345.3497.3
Product code 641264126422
Minimum number
100
500 500
Direct Mail
EuropeWorldEuropeWorldEuropeWorld
Weight
(g) 0-20
86.098.276.487.265.767.2
20-30
99.8114.0 88.7101.2 76.4 81.8
30-40
114.9151.4102.1134.2 86.8100.6
40-50
138.2176.5122.7156.3 94.0108.8
50-100
166.4216.5147.1191.1111.7131.8
100-200
233.9336.1206.4296.1161.0205.0
200-300
348.4456.3307.0401.8224.8304.8
300-400
444.7619.9391.6545.6288.6404.6
400-500
547.1783.7481.5689.4352.2504.3
500-1,000
734.9917.0645.7857.5506.1722.8
1
,000- 2,000
832.4917.0731.4917.0650.5917.0
Product code
6405
Minimum number
5
EuropeWorld
Av.
weight (g)
250
€ 7.21 €14.42
500
€ 7.21 €14.42
750
€ 7.86 €15.18
1,500
€ 8.50 €15.94
2,000
€ 8.50 €15.94
The General Conditions for the Universal Postal Service (latest version) are applicable to these products.
Postal rates 2014 – 19
Bulk mail
Additional services
Registered
• Delivery in the Netherlands, Monday to Saturday
(incl.) Items sent on Saturday are delivered from
Tuesday.
• The item can be followed with MijnPost and
withTracktrace.nl.
• The maximum compensation for registered letters
is € 50.
• The maximum compensation for registered parcels
is € 500.
• If delivery at the door was not possible, the item can
be collected at a PostNL outlet for up to three weeks
thereafter,
• Affix franking indication ‘PostNL Port Betaald’ or
‘PostNL Port Betaald/Port Payé Pays-Bas’, together
with bar code sticker.
International
• For the delivery of letters with goods up to a value
of € 425 to countries outside the European Union,
customs form CN22 must be used.
• For the delivery of letters with goods up to a value
of more than € 425, you can use the Insured Service
with customs form CN23.
Single item mail on account
Letters
In the Netherlands (NL): 24 hours service
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Rates in euros and excluding VAT
0-2 kg
Rate
Product code
Registered
• Signature for receipt
• Track & Trace*
• Insured up to € 50
7.951010
NL
Europe 11.006030
World 16.006030
Insured Service*
• Contents insured up to € 500
• Track & Trace*
• Signature for receipt
NL
12.951338
Europe 16.006036
World 22.006036
*Delivery using the Track & Trace and/or Insured Service is not possible to all countries.
For an overview, please see postnl.nl.
The General Conditions for the Universal Postal Service (latest version) are applicable to these products.
Parcels
In the Netherlands (NL): 24 hours service
Maximum size: 100 x 50 x 50 cm
Maximum size of domestic parcels 10 -30 kg: 175 x 78 x 58 cm
Rates in euros and excluding VAT
0-2 kg *
0-10 kg 10-30 kg
RateProduct RateProduct RateProduct
codecodecode
Parcel
• Track & Trace** (except
international items of 0-2 kg)
Registered
• Signature for receipt
• Track & Trace*
• Insured up to € 500
Insured Service**
• Insured up to € 5,500
• Track & Trace
• Signature for receipt
NL
--
8.17 3062 12.90 3062
EUR 1
9.00
6300
-
-
-
EUR 2
11.00
6300
-
-
-
-
EUR 3
12.00
6300
-
-
-
-
World 18.00 6300
-
-
-
-
NL
EUR 1
EUR 2
-
-
-
NL
-
-
-
-
8.05 1020 14.20
R
ates
on request
-13.55
Only
with
MijnPost
1348
* Rates without Track & Trace.
** Delivery using the Track & Trace and/or Insured Service is not possible to all countries. For an overview, please see postnl.nl.
The rates are exempt from VAT unless shown in grey; then they include VAT. For more information, please see page 3.
The General Conditions for the Universal Postal Service (latest version) are applicable to these products, unless they are shown in grey;
then the General Conditions for the Transport of Goods (latest version) apply.
Insured Service
• Delivery in the Netherlands, Monday to Saturday
(incl.) Items sent on Saturday are delivered from
Tuesday.
• For the delivery of valuable goods.
• Parcels sent using the Insured Service are insured
to a maximum of 5,500 euros; letters sent using the
Insured Service to a maximum of 500 euros.
• When sending matters such as money, jewels, entry
cards and valuable papers, the use of a Sealbag®
at € 2.05 (incl. VAT) is compulsory. These can be
obtained at the PostNL outlets or from the MijnPost
shop at postnl.nl/mijnpost or via postkantoor.nl.
• The items can be followed with MijnPost and
withTracktrace.nl.
• If delivery at the door was not possible, the item can
be collected at a PostNL outlet for up to three weeks
thereafter,
• Insured Service is not possible in combination with
the Collection Service. The item must be handed in
at a PostNL outlet.
• Affix franking indication ‘PostNL Port Betaald’ or
‘PostNL Port Betaald/Port Payé Pays-Bas’, together
with bar code sticker.
International
• For international mail items a Sealbag® is
compulsory. A Sealbag® is not compulsory for
the delivery of registered parcels. However, PostNL
does recommend it if your parcel fits into a
Sealbag®. If you do not use a Sealbag®, you must
ensure that the item is securely packaged and
sealed yourself.
• For the delivery of parcels to countries outside the
European Union (zones EUR 3 and World), customs
form CN23 must be used.
• In Annex 3 on page 27 you can see which countries
are included in the zones EUR 1, EUR 2, EUR 3 and
World.
Postal
Postalrates
rates2014
2014 – 20
Bulk mail
Additional services
Domestic bulk letters
24 hours service
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
2-9 items
≥ 10 items Rate Product Rate Product code code
Registered
• Signature for receipt
• Track & Trace
• Insured up to € 50
NL 7.671410
Insured Service
• Contents insured up to € 500
• Track & Trace
• Signature for receipt
NL 12.67*1414
6.521410
11.52*1414
* Including € 5 surcharge. Insured Services exempt from VAT.
The General Conditions for the Conveyance of Bulk Letter Mail (latest version) are applicable to these products.
International bulk letters
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
Registered
• Signature for receipt
• Track & Trace*
• Insured up to € 50
> 5 items
Rate Product code
Europe 10.00 6408
World 15.00 6408
* Delivery using Track & Trace is possible only to certain countries.
For an overview, please see postnl.nl.
The General Conditions for the Universal Postal Service (latest version) are applicable to these products
Domestic bulk parcel mail
24 hours service
Maximum size: 100 x 50 x 50 cm
Maximum weight: 10 kg
Rates in euros and excluding VAT
Registered
•Delivery in the Netherlands, Monday to Saturday
(incl.). Items sent on Saturday are delivered from
Tuesday.
•The item can be followed with MijnPost and with
tracktrace.nl.
•The maximum compensation for registered letters
is € 50.
•The maximum compensation for registered parcels
is € 500.
•If delivery at the door was not possible, the item can
be collected at a PostNL outlet for up to three weeks
thereafter,
•Affix franking indication ‘PostNL Port Betaald’
together with bar code sticker.
International
•For the delivery of letters with goods up to a value
of € 425 to countries outside the European Union,
customs form CN22 must be used.
•For the delivery of letters with goods up to a value
of more than € 425, you can use the Insured Service
with customs form CN23.
Insured Service
•Delivery in the Netherlands, Monday to Saturday
(incl.). Items sent on Saturday are delivered from
Tuesday.
•For the delivery of valuable mail items. Parcels
with Insured Service are insured to a maximum
of 5,500 euros; letters with the Insured Service
to a maximum of € 500.
•When sending matters such as money, jewels,
entry cards and valuable papers, the use of a
Sealbag® at € 2.05 (incl. VAT) is compulsory.
These can be obtained at the PostNL outlets
or from the MijnPost shop at postnl.nl/mijnpost
or via postkantoor.nl.
•The items can be followed with MijnPost and
withTracktrace.nl.
•If delivery at the door was not possible, the item
can be collected at a PostNL outlet for up to three
weeks thereafter,
•Insured Service is not possible in combination
with the Collection Service. The item must be
handed in at a PostNL outlet.
•Affix franking indication ‘PostNL Port Betaald’
or ‘PostNL Port Betaald/Port Payé Pays-Bas’,
together with bar code sticker.
2-9 items
≥ 10 items RateProductRateProduct
code
code
Registered
• Signature for receipt
• Track & Trace
• Insured up to € 500
NL 7.811420 6.601420
Insured Service**
• Insured up to € 5500
• Track & Trace
• Signature for receipt
NL 12.81*1424
11.60*1424
* Including € 5 surcharge. Insured Services exempt from VAT.
** Delivery using Insured Service is not possible to all countries.
For an overview, please see postnl.nl.
The General Conditions for the Transport of Goods (latest version) are applicable to these parcels.
Postal rates 2014 – 21
Business services
Domestic
Delivery Service
Subscription service per day in euros and excluding VAT.
Service scope
0.5 hour
1 hour
2 hours
Days per week
25.05
20.83 15.49
1
12.52 10.42
7.75
2
10.33 8.56 6.07
3
7.76 6.43 4.56
4
6.20 5.143.64
5
5.80 4.81 3.31
6
Volume component per day in euros and excluding VAT.
1 to 12 bags
1 to 2 rolling bins
From 3 rolling bins or more
(price for each) 1.99
9.99
4.99
The subscription component and the volume component
together give the daily rate you will be invoiced for.
* If an address is located in an industrial area or
not is based on the ‘Nationaal Zakelijk Bestand
Industriegebieden’ of the Centraal Bureau voor
de Statistiek (CBS). As of January it is possible to
check this on our website.
Collection Service*
Subscription service per day in euros and excluding VAT
Service scope
0.5 hour
1 hour
2 hours
Days per week
23.41
20.39 15.16
1
11.70
10.20
7.59
2
9.66
8.38
5.94
3
7.25
6.29
4.46
4
5.79
5.03 3.57
5
*
65.424.713.24
* Rates also apply to the combined Collection and Delivery Service.
Our Collect and Deliver services are subject to the General Conditions for the Collection and Delivery
Service of PostNL Marketing & Sales B.V. (latest version).
Volume component per day in euros and
excluding VAT
1 to 12 bags Rolling bin (price for each)
1.99
4.88
The subscription component and the volume component
together give the daily rate you will be invoiced for.
Business Safekeeping Service
Rates in euros and excluding VAT
The Netherlands Delivery and Collection Service
•The daily rate for the Delivery and Collection Service
is made up of two parts:
- A subscription component, which depends on the
service scope (0.5 hour, 1 hour or 2 hours) and the
frequency, i.e. the number of days a week the
service is used.
- A volume component, which depends on the
number of bags or rolling bins per day.
•We invoice the actual number of working days that
matches your contract, except for nationally
recognised holidays, on a monthly basis. The
amount on your monthly invoice may therefore
vary.
• It is also possible to have mail collected incidentally.
Urban Economy
As from 1 January 2014 we will introduce Urban
Economy. Urban Economy means a lower rate for
Delivery and Collection Service. The rate is € 4,99
a day and applies under the next conditions:
•Delivery between 8 - 11 am or Collection between
3 - 6 pm
•Standard 5 days a week, Monday till Friday
•A maximum of 12 bags a day
•The delivery- or collection address is located in
an industrial area*
Business Safekeeping Service
•For keeping mail addressed to your business and
sent by PostNL safe.
•The mail we keep for you is delivered to you on
the first delivery day after the safekeeping period.
•You can contract for one continuous period or,
by subscription, for a maximum of 7 separate
periods, up to a maximum duration of 14 weeks.
•No Safekeeping Service can be contracted for
registered items and items with an Insured Service.
•You can apply online up to 5 working days before the
scheduled start date via postnl.nl/bewaarservice.
Business Forwarding Service
•For forwarding mail to another national or
international postal address.
•Handy when your business is temporarily closed,
when you are moving or when you receive mail at
several addresses.
•For mail from a business address or post box.
•For one period, multiple periods (max. 7 periods,
total duration 14 weeks) or continuous (can be
extended annually).
•Not for parcels, items heavier than 2 kg, registered
mail abroad, unaddressed mail and mail delivered
by another postal business.
•You can apply online up to 5 working days before the
scheduled start date via postnl.nl/bewaarservice.
Rate
First
2 weeks
33.00
Per
week thereafter
16.50
Annual
subscription
189.00
Business Forwarding Service
Rates
in euros and excluding VAT
Duration
First 2 weeks Per week thereafter
Multiple periods in one year
Continuous (extended annually)
Rate
The Netherlands International
54.00
27.00
-
763.00
This rate for the Business Forwarding Service applies to items sent to countries inside Europe
and elsewhere. The General Conditions for Recipient Services of PostNL Marketing & Sales B.V.
(latest version) are applicable to the Business Forwarding Service.
Postal
Postalrates
rates2014
2014 – 22
Business services
Domestic
PO Box
•Depending on the location of your post box,
your mail may already be available to you
from 7:30 am.
•You can use your post box as an additional
correspondence address.
•You can apply for a post box online.
Note:
•When concluding a new post box contract, an
entry rate is charged.
•This entry rate is also charged when you have
your post box number changed.
PO Box
Rates
in euros and excluding VAT
Rate
Per year 160.00
Entry rate 39.00
The General Conditions for PO boxes of PostNL Marketing & Sales B.V.
(latest version) are applicable to this product.
Reply number - letters
Rates
in euros
Number of items
1-100 100-2,500
Weight (g)
VAT exempt
Excl. VAT
2,500-5,000
Subscription
Excl. VAT
0.65 0.64 0.63 160.00 per year
0-20
1.291.281.26
20-50
1.931.911.88
50-100
2.472.452.41
100-250
3.443.413.35
250-2,000
Reply number
•With a reply number, your customers can
return correspondence and printed matter
without having to pay postage.
•The addressee pays for all replies, except for
registered mail or mail sent using the Insured
Service. In that case the sender pays the
delivery costs.
•You can make arrangements with us regarding
the place of delivery, e.g. a post box or a
business address.
The General Conditions for PO boxes of PostNL Marketing & Sales B.V. (latest version) are applicable to this product.
The General Conditions for the Universal Postal Service of Koninklijke PostNL B.V. (latest version) are applicable to reply deliveries.
Products to which rates and discounts are applicable and for which a volume threshold is set are subject to the General Conditions
for the Conveyance of Bulk Letter Mail of PostNL Marketing & Sales (latest version). In that case, VAT is charged.
Reply number - parcels
Rates in euros and excluding VAT
Weight (kg)
Rate per item
Subscription
7.74 160.00 per year
0-5
10.11
5-10
11.78
10-20
14.09
20-30
The General Conditions for the Transport of Goods of PostNL Pakketten Benelux B.V.
(charging VAT 10 up to 30 kg) are applicable to letters and parcels sent with the reply
number, or the General Conditions for the Universal Postal Service of Koninklijke PostNL B.V.
(latest version) (VAT exempt up to 10 kg) are applicable.
Note:
•Specific requirements are set for the dimensions and weight of reply mail.
You can find more information in this regard in our brochure “Conditions for designing
mail items” (latest version).
•If the place of delivery of reply number mail is more than fifteen kilometres from the reply
number, a surcharge of 30% will be payable on the reply mail.
Postal rates 2014 – 23
Business services
International
International returns
International Returns Light
Rates in euros
Mail from abroad
Subscription
VAT exempt
Excluding VAT
Weight (g)
Rate per item
0-20
20-50
50-100
100-250
250 - 500
1.01
160.00 per year
1.58
2.36
3.94
5.67
The General Conditions for the Universal Postal Service of Koninklijke PostNL B.V.
(latest version) are applicable to the mail items.
Return Services
Rates in euros
EuropeSubscription
VAT exempt
Excluding VAT
Weight (g) Rate per item*
250
7.05
500
7.80
1,000
9.28
1,500
10.77
2,000
12.25
International Returns
•With International returns Light, your customers can
return correspondence and printed matter without
having to pay postage.
•With Internal Returns Bulky, your customers can
return goods from Europe without having to pay
postage.
•Items returned using International Returns Bulky
may not weigh more than 500 grams and must be
no thicker than 3.2 cm. For mail items using
International Return Bulky, the sum of the length,
width and height of the item may not exceed 90 cm
and the longest side may not be longer than 60 cm.
•If you already have a domestic reply number and
you want to receive return shipments on this
number as well, you need to pay a subscription fee
only once.
•For both solutions:
- return shipments up to 50 grams can be received
from all countries;
- return shipments exceeding 50 grams can be received from several countries;
- specific requirements are set for the design of
the return shipments.
•For more information about the conditions and
all the options, contact our Business Service on
088 868 68 68 or visit postnl.nl.
160.00 per year
* The Return Services rate is determined by the number of items
and the average weight per item of the consignment.
The General Conditions for the Universal Postal Service of
Koninklijke PostNL B.V. (latest version) are applicable.
Postal
Postalrates
rates2014
2014 – 24
Annex 1
General Conditions
General Conditions
This is a joint publication of Koninklijke PostNL B.V., PostNL Pakketten Benelux B.V. and PostNL Marketing & Sales B.V.
The following general conditions apply to the products and services described in this rates brochure.
The conveyance of single item mail which comply with the dimensions and the weight as set out in
this rates brochure and of international bulk mail is subject to the General Conditions for the Universal
Postal Service of Koninklijke PostNL B.V. (latest version). The Payment Service, Priority Service and
the conveyance of (consignments of) parcels heavier than 10 kg (within the Netherlands; to foreign
countries: heavier than 20 kg) and /or larger than 38 x 26.5 x 3.2 cm are subject to the General Conditions for the Transport of Goods of PostNL Pakketten Benelux B.V. (latest version). The conveyance of
bulk letter mail not consisting of parcels is subject to the General Conditions for the Conveyance of
Bulk Letter Mail (AVPB) of PostNL Marketing & Sales B.V. (latest version). The information in this
folder is subject to change, and may possibly contain errors or omissions.
In this edition, the general conditions applicable are always stated together with the specific product
or service information.
These conditions are the following:
•
•
•
•
•
•
•
•
General Conditions for the Universal Postal Service (latest version)
General Conditions for the Conveyance of Bulk Letter Mail (latest version)
General Conditions for the Transport of Goods (latest version)
General Conditions for Post boxes (latest version)
General Conditions for Reply Numbers (latest version)
General Conditions for the Collection and Delivery Service (latest version)
General Conditions for Door-to-Door (latest version)
General Conditions for Recipient Services (latest version)
For more information about which conditions are applicable to our various products and services, visit
postnl.nl or contact our Business Service on 088 868 68. You can download or request the conditions at
the same time.
Postal rates 2014 – 25
Annex 2
Delivery time for international letters
Europe Albania
Andorra
Austria
Azores
Belarus
Belgium
Bosnia-Herzegovina
Bulgaria
Canary Islands
Channel Islands
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Gibraltar
Greece
Hungary
Ireland
Iceland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Montenegro
Norway
Poland
Portugal
Romania
Russia
San Marino
Serbia
Slovenia
Slovakia
Spain
Sweden
Switzerland
Turkey
Ukraine
United Kingdom
Vatican City
World Priority
Speed
4- 7
3- 6
2- 3
3- 6
5- 8
2- 3
4- 8
3- 6
3- 6
4- 7
3- 6
4- 7
2- 4
2- 3
2- 4
2- 3
2- 3
2- 4
3- 6
2- 5
2- 4
2- 3
2- 4
2- 4
4- 7
2- 4
2- 3
3- 5
2- 3
4- 7
3- 5
5- 7
5- 7
2- 4
2- 3
2- 3
2- 4
8- 14
3- 5
3- 6
2- 4
2- 4
2- 4
2- 3
2- 3
5- 9
5- 9
2- 4
3- 5
3
3
1
1
4
1
3
1
1
2
4
2
1
1
2
1
1
1
2
1
1
1
1
1
5
1
1
1
1
2
1
1
2
1
1
1
1
2
1
2
1
1
1
1
1
2
2
1
1
Aruba
Australia
Bonaire, Saba
and St. Eustatius
Brazil
Canada
China Curaçao
Hongkong India
Israel
Japan
Morocco
New Zealand
St. Maarten
Suriname
South Africa
United States
Other non-European
Countries
Priority
Speed
5-74
5-94
6-95
6-104
3-62
5-92
4-64
4-62
5-104
4-52
4-63
4-82
5-84
5-75
5-87
7-103
3-62
6 - 123-11
Delivery time
•The tables on this page list a number of frequent destinations and
the applicable indicative delivery times.
The delivery time is the number of working days a mail item is in
transit before reaching its destination.
•The delivery time depends on the country of destination, and for
some bulk mail products on the service scope selected as well.
•Local holidays may also affect the delivery time.
•The delivery time of registered letters or letters sent using the
Insured Service may, depending on the country, differ from the
number of working days stated in the table. On average, such mail
takes one working day longer than Priority mail, because it is
processed through an additionally secured channel.
•Clearance by customs in the country of destination may result in
your mail item being delayed.
•Within Europe, the delivery time of mail items with Standard
Service is on average two working days longer than that of items
with Priority Service. For countries outside Europe, the delivery
time is on average four working days longer in that case.
•The delivery time given for the Speed Service refers to capital cities
and the main business centres in the relevant countries. For
outlying areas additional delivery time must be allowed. At present
it is not yet possible to predict the delivery time exactly.
Postal rates 2014 – 26
Annex 3
Delivery time for international parcels
EUR 1 Austria
Belgium Denmark
France
Germany
Italy
Luxembourg
Spain
Sweden
United Kingdom
Priority
Speed
3- 4
1- 2
2- 3
2- 3
2- 3
3- 6
1- 2
3- 5
2- 4
2- 4
1
1
1
1
1
1
1
1
1
1
EUR 2
Bulgaria
Czech Republic
Estonia
Finland
Hungary
Ireland
Latvia
Lithuania
Poland
Portugal
Romania
Slovenia
Slovakia
Priority
Speed
4- 7
3- 5
4- 6
4- 5
3- 6
2- 4
4- 6
4- 6
3- 5
4- 6
4- 7
4- 6
3- 5
1
1
2
1
1
1
1
1
1
1
1
1
1
World
Aruba
Australia
Bonaire, Saba and
St. Eustatius Brazil
Canada China
Curaçao
Hongkong
Israel
Japan
Morocco
New Zealand
Russia
St. Maarten Suriname
South Africa
United States
Priority
Speed
5- 7
6- 11
4
4
6- 10
6- 9
5- 6
6- 11
4- 8 5- 7
4- 5
4- 5
4- 8
6- 8
8- 10
5- 7
5- 8
8- 10
4- 8
5
4
2
2
4
2
2
3
2
4
EUR 3 Albania
Andorra
Belarus
Bosnia-Herzegovina
Canary Islands
Channel Islands
Croatia
Cyprus
Faroe Islands Gibraltar
Greece
Greenland
Iceland
Kosovo
Liechtenstein
Macedonia
Malta
Moldova
Montenegro
Norway
San Marino
Serbia
Switzerland
Turkey
Ukraine
Vatican City
Priority
Speed
7- 9
3- 4
5- 8
3- 9
4- 8
5- 7
5- 9
4- 7
2- 3
4- 6
5- 7
2- 3
4- 5
5- 9
3- 4
5- 9
5- 7
5- 8
5- 9
4- 7
5- 7
5- 9
3- 5
8- 10
5- 8
5- 7
3
3
4
3
1
2
4
2
N/a
2
1
N/a
1
5
1
2
1
1
2
1
1
5
1
2
2
1
Delivery time
•The tables on this page list a number of frequent destinations and
the applicable indicative delivery times.
The delivery time is the number of working days a mail item is in
transit before reaching its destination.
•The delivery time depends on the country of destination, and for
some bulk mail products on the service scope selected as well.
•Local holidays may also affect the delivery time.
•The delivery time of parcels up to 2 kilos without Track & Trace is
the same as for letters.
•Clearance by customs in the country of destination may result in
your mail item being delayed.
•The delivery time given for Speed refers to capital cities and the
main business centres in the relevant countries. For outlying areas
additional delivery time must be allowed. At present it is not yet
possible to predict the delivery time exactly.
5
7
3
2
Postal rates 2014 – 27