Phone - 608-240-7400 Toll Free - 1-855-417-6892 E-mail - [email protected] ADRC of Dane County Opened 11/28/12 Where is the ADRC located? 2865 North Sherman Ave Northside TownCenter Madison, WI 53704 Hours of Operation: M-F, 7:45 to 4:30 What is an ADRC? An ADRC is the place for information and assistance related to aging or living with a disability. ADRC’s gather information, answer your questions, and explain what options are available to you. ADRC’s are located in all counties in Wisconsin Features ADRC Services are Free Immediately available; no waiting Voluntary, Consumer Directed Unbiased information Experienced staff Comprehensive Database Who We Serve Older Adults Adults with Chronic Health Conditions Adults with Developmental Disabilities Adults with Physical Disabilities High School Transition (age 17 ½+) All income levels Family Members, Caregivers and Friends What We Do Provide Information and Assistance Assess your needs. Provide health and wellness information Explain options and suggest appropriate services as well as inform you of the costs if possible Public Benefits Eligibility for government programs – Medicaid, Medicare, FoodShare, a Disability Determination from Social Security Elder Benefit Specialists for consumers 60 years and older Disability Benefit Specialists for adults 18 to 59 What happens when I contact the ADRC? An Information and Assistance (I and A) Specialist answers the phone / greets a walkin consumer / answers an e-mail You determine what and how much ADRC assistance you want The same I and A Specialist follows up on your issue – giving you available resources An I and A may contact you in a week or two to see if the information given was helpful Disability Benefit Specialists There are four disability benefit specialists at the ADRC. They can help adults ages 18 to 59 with physical disabilities, developmental disabilities, mental illness and/or substance use disorders. How can they help you? They can: Provide accurate information on public and private benefits and programs; Help determine which benefits and programs you may be entitled to; Help you to fill out applications for benefits, programs and services; Disability Benefit Specialists cont. Help you to fill out applications for benefits, programs and services; Talk with you about your choices and the programs or services that might best meet your needs; Providing assistance in obtaining or retaining benefits and services; Provide referrals, assistance and support on other matters including disability rights. Disability Benefit Specialists cont. What programs can they help with? Medicaid (Medical Assistance) Social Security Disability Income (SSDI). Including applying for disability through Social Security. Supplemental Security Income (SSI) Medicare Prescription Drug Assistance Food Share Low-Income Tax Credits Insurance Issues Housing and Utility Issues Elder Benefit Specialists There are two Elder Benefit Specialists located at the ADRC. They work with people 60 years and older who are having a problem with their private or government benefits. They have access to attorneys knowledgeable in elder law; these attorneys are also available to assist older persons in need of legal representation on benefit matters. They can also help older adults who need help applying for benefits, or who have been denied a benefit that they think they are entitled to receive. Elder Benefit Specialists cont… What can the Elder Benefit Specialists help with? Medical Assistance Medicare A, B, C and D SeniorCare BadgerCare eligibility and denials or reductions in benefits Extra Help with Prescription Drug Costs Other Health Insurance Coverage Issues Medical Debt Remediation Long-Term care Insurance Coverage Issues Elder Benefit Specialists cont… Food Share Social Security (SSI, SSI-E, SSDI, overpayment issues, etc.) Railroad Retirement Benefits Lifeline/LinkUp Wisconsin Home Energy Assistance Program (WHEAP) Wisconsin’s Weatherization Assistance Program (disputes and appeals) Subsidized Housing Access/Tenant Rights Utility Shutoffs/Unpaid Utility Bills Landlord/Tenant/Evictions/Security Deposit Return And more Focal Points for Seniors In addition to using the ADRC for their needs, older adults can also contact their local Focal Points in Dane County. They are: East Madison/Monona Coalition of the Aging South Madison Coalition of the Elderly North/Eastside Senior Coalition West Madison Senior Coalition Belleville Senior Center Colonial Club Senior Activity Center DeForest Area Community & Senior Center Fitchburg Senior Center Focal Points for Seniors McFarland Senior Outreach Services Middleton Senior Center Northwest Dane Senior Services Oregon area Senior Center Southwest Dane Senior Outreach Stoughton Senior Center Verona Senior Center and Waunakee Senior Center How to Contact the ADRC Call: 608 240-7400 Toll Free: 855-417-6892 Email: [email protected] Web Site: www.daneadrc.org Come to the ADRC Office, 2865 N. Sherman Ave, Madison, no appointment necessary, 7:45 a.m. – 4:30 p.m., M - F Questions?? Deb Solis 2865 N. Sherman Ave Madison, WI 53704 Phone - 608-240-7461 E-mail – [email protected]
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