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MORENO VALLEY UNIFIED SCHOOL DISTRICT
Vendor Response Cover sheet for E-rate XVII (2014/2015) proposal
USE OF THIS FORM IS MANDATORY
ALL PROPOSALS ARE DUE BY 2:00PM ON February 18, 2014.
Attention Josie Ripoly: Erate Proposal (951) 571-7500, X17355
[email protected]
Mailing Address:
25634 Alessandro Blvd.
Moreno Valley, CA 92553
The Moreno Valley Unified School District (District) is seeking proposals for E-rate project
contracts.
Contracts will be valid from July 1, 2014 through June 30, 2015 or September 30, 2015 and
are to be renewable for up to five (5) years at the discretion of the District.
Company Name:
____________________________________________
Address:
____________________________________________
____________________________________________
Contact Name:
____________________________________________
Telephone
Number:
____________________________________________
Please select ONLY one (1) option below (you may duplicate this page if you wish to respond to
more than one type of services).
Please check the type of service to which you are responding:
Priority two
a)
Internal connections ________
1.
2.
3.
4.
5.
6.
7.
8.
Cabling
LAN Electronics
Firewall
PBX
Wireless LAN
UPS
Video Conferencing
Basic Maintenance Internal Connections Cisco
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MORENO VALLEY UNIFIED SCHOOL DISTRICT
Vendor Response Information sheet for E-rate XVII (2014/2015)
Attention: Attention Josie Ripoly: Erate Proposal (951) 571-7500, X17355
[email protected]
Mailing Address:
25634 Alessandro Blvd.
Moreno Valley, CA 92553
Priority Two
Vendors may respond to any or all requests.
The work or contract for services shall not begin prior to July 1, 2014. This RFP is contingent on
E-rate Year 17 funding. This RFP shall only be executed if E-rate funding is granted by the
Schools and Libraries Division (SLD) for these projects. The SLD may fund portions, all, or
none of these projects. In addition, the Applicant reserves the right to fund, (proceed with project
or purchase) or not to fund, regardless of E-Rate approval.
RFP Documents may be obtained from two sources, 1.) The Moreno Valley Unified School
District official webpage. (www.mvusd.net/purchasing) If document is downloaded from
MVUSD website, it is the responsibility of the proposer to check for posted addenda, if any. 2.)
Through an email request to the Dept. of Information Technology. [[email protected]]
A. Internal Connections
Cabling
The district is seeking cable infrastructure wiring installation at some or all of the school sites
within classrooms and/or labs and/or libraries depending on E-rate funding approval. This must
include all materials and labor delivered to the site address. The price should be inclusive. Please
respond to cabling RFI specification sheet.
LAN Electronics
The District is seeking upgrade/replacement of existing and/or addition of new data depending
on e-rate funding. The District is seeking to upgrade the switching infrastructure. The District
has 4 comprehensive high schools, 6 middle schools, 3 alternative schools, and 23 elementary
school sites.
Currently The MVUSD District has standardized on CISCO for all Switches and Routers and
Wireless. All bided components must meet the requirements to interoperate with the district’s
current CISCO components and be configured, monitored and maintained through the existing
CISCO software applications. The District will consider all Manufacturer equivalent or provider,
providing the criteria as indicated above has been met. The Manufacturer Part Numbers below
2
are to be used as reference. Any additional items required to complete this project must be
included in the Bid.
Please note: All or “equal” components must not void and must be supported by corresponding
manufacture warranty.
The decision as to whether a proposed request for substitution is equal to a Specified Item shall
be the sole discretion of District.
High School Specs
Description*
Part Number*
Quantity
Catalyst 4500-X 32 Port 10G IP
Base
IP Base to Ent. Services license for
32 Port Catalyst 4500-X
WS-C4500X-32SFP+
1
C4500X-IP-ES
1
Catalyst 4500-X 24 Port 10G Ent.
Services
Catalyst 4500X 8 Port 10G Network
Module
WS-C4500X-24X-ES
1
C4KX-NM-8SFP+
1
Catalyst 4500X 750W AC front to
back cooling power supply
C4KX-PWR-750AC-R
2
Catalyst 4500X 750W AC front to
back cooling 2nd PWR supply
C4KX-PWR-750AC-R/2
2
Cisco Catalyst 3650 24 Port PoE
2x10G Uplink IP Base
WS-C3650-24PD-S
12
640W AC Config 2 Power Supply
Catalyst 2960S 48 GigE PoE 740W,
2 x 10G SFP+ LAN Base
PWR-C2-640WAC
WS-C2960S-48FPD-L
12
30
10GBASE-SR SFP Module
SFP-10G-SR=
10GBASE-CU SFP+ Cable 1 Meter
SFP-H10GB-CU1M=
**Quote all materials as specified or equivalent
Unit
Cost
Extended
Cost
E-rate
Eligible Y
or N
86
5
3
Middle and Alternative School Specs
Description*
Part Number*
Quantity
Catalyst 4500-X 32 Port 10G IP
Base
IP Base to Ent. Services license for
32 Port Catalyst 4500-X
WS-C4500X-32SFP+
1
C4500X-IP-ES
1
Catalyst 4500X 750W AC front to
back cooling power supply
C4KX-PWR-750AC-R
1
Catalyst 4500X 750W AC front to
back cooling 2nd PWR supply
C4KX-PWR-750AC-R/2
1
Cisco Catalyst 3650 24 Port PoE
2x10G Uplink IP Base
WS-C3650-24PD-S
10
640W AC Config 2 Power Supply
PWR-C2-640WAC
Catalyst 2960S 48 GigE PoE 740W, WS-C2960S-48FPD-L
2 x 10G SFP+ LAN Base
10
22
10GBASE-SR SFP Module
SFP-10G-SR=
**Quote all materials as specified or equivalent
64
Elementary School Specs
Description*
Part Number*
Quantity
Catalyst 4500-X 32 Port 10G IP
Base
IP Base to Ent. Services license for
32 Port Catalyst 4500-X
WS-C4500X-32SFP+
1
C4500X-IP-ES
1
Catalyst 4500X 750W AC front to
back cooling power supply
C4KX-PWR-750AC-R
1
Catalyst 4500X 750W AC front to
back cooling 2nd PWR supply
C4KX-PWR-750AC-R/2
1
Cisco Catalyst 3650 24 Port PoE
2x10G Uplink IP Base
WS-C3650-24PD-S
10
640W AC Config 2 Power Supply
PWR-C2-640WAC
Catalyst 2960S 48 GigE PoE 740W, WS-C2960S-48FPD-L
2 x 10G SFP+ LAN Base
10
15
10GBASE-SR SFP Module
SFP-10G-SR=
10GBASE-CU SFP+ Cable 1 Meter SFP-H10GB-CU1M=
**Quote all materials as specified or equivalent
50
3
Unit
Cost
Extended
Cost
E-rate
Eligible Y
or N
Unit
Cost
Extended
Cost
E-rate
Eligible Y
or N
4
Firewall
The District is seeking upgrade/replacement of its existing network firewall. The District
currently uses a Cisco ASA 5550 firewall. The District will consider all Manufacturer equivalent
or provider, providing the criteria as indicated above has been met. The district is seeking a
firewall with the following features:
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
L.
M.
Next-Generation Layer 7 Filtering
Threat prevention
Network Anti-Virus
IPS
IPV6
Policy Based Filtering
Behavioral botnet reporting
PDF summary reporting
Application and traffic content reporting
At least 10 Gbps throughput for firewall features
At least 10 Gbps throughput for threat prevention features
4,000,000 max sessions
120,000 new sessions per second
PBX
The District is seeking upgrade/replacement of existing and/or addition of new PBX’s
depending on e-rate funding. The District currently uses Mitel 3300 MXe II controllers and
Mitel SX2000 switches. The District is seeking to upgrade 36 sites. The District will consider
all Manufacturer equivalent or provider, providing the criteria as indicated above has been met.
The Manufacturer Part Numbers below are to be used as reference. Any additional items
required to complete this project must be included in the Bid.
Please note: All or “equal” components must not void and must be supported by
corresponding manufacture warranty.
The decision as to whether a proposed request for substitution is equal to a Specified Item
shall be the sole discretion of District.
PBX Specs
Description*
Part Number*
Quantity Unit Cost
Mitel DSP II MMC
Mitel 3300 MXe III Controller
Mitel PWR CRD C13 10A 125V NA PLUG
50005751
50006269
50006271
36
36
36
Mitel 3300 Controller 160G SATA
HDD
50006513
36
Exended
Cost
E-rate
Eligible
Y or N
5
Mitel MCD GATEWAY S/W
PKG (64 DEVICES)
54002536
36
Mitel MCD G729 license (8
54000650
channels)
Software Assurance
SW_ASSUR
**Quote all materials as specified or equivalent
108
36
Wireless LAN
The District is seeking addition of wireless LAN devices depending on e-rate funding. The
District currently uses Cisco AP3702i/e access points controlled by a Cisco 8510 Wireless
Controller. The District has standardized on the Cisco AIR-ANT2566P4W-R external
antennas for all external antenna access points. These antennas should be included in the RFI
in the same quantities as the external access points listed below. The district The MVUSD
district standard is Cisco, however any equivalent or better will be considered as long as RFI
specs are met. Currently The MVUSD District has standardized on CISCO for all Switches and
Routers and Wireless All bided components must meet the requirements to interoperate with
the district’s current CISCO components and be configured, monitored and maintained through
the existing CISCO software applications. The District will consider all Manufacturer
equivalent or provider, providing the criteria as indicated above has been met. The
Manufacturer Part Numbers below are to be used as reference. Any additional items required to
complete this project must be included in the Bid.
Please note: All or “equal” components must not void and must be supported by corresponding
manufacture warranty.
The decision as to whether a proposed request for substitution is equal to a Specified Item shall
be the sole discretion of District
Wireless Specs
Description*
802.11ac Ctrlr AP
4x4:3SS
w/CleanAir; Int
Ant; A Reg
Domain
802.11ac Ctrlr AP
4x4:3SS
w/CleanAir; Ext
Ant; A Reg
Domain
Part
Number*
Quantity Site Type
AP
Type
AIRCAP3702I-AK9
125
High
School
Internal
AIRCAP3702EA-K9
20
High
School
External
Unit
Cost
Exended E-rate
Cost
Eligible
Y or N
6
802.11ac Ctrlr AP AIR90
4x4:3SS
CAP3702I-Aw/CleanAir; Int
K9
Ant; A Reg
Domain
802.11ac Ctrlr AP AIR15
CAP3702E4x4:3SS
A-K9
w/CleanAir; Ext
Ant; A Reg
Domain
802.11ac Ctrlr AP AIR60
CAP3702I-A4x4:3SS
K9
w/CleanAir; Int
Ant; A Reg
Domain
802.11ac Ctrlr AP AIR10
CAP3702E4x4:3SS
A-K9
w/CleanAir; Ext
Ant; A Reg
Domain
**Quote all materials as specified or equivalent
Middle and
Alternative
Internal
Middle and
Alternative
External
Elementary Internal
Elementary External
UPS
The District is seeking upgrade/replacement of existing and/or addition of new UPS depending
on e-rate funding. The District is seeking to upgrade to the following UPS: The District will
consider all Manufacturer equivalent or provider, providing the criteria as indicated above has
been met District will consider compatible equivalent or better.
Model: APC SUA2200RM2U with an AP9618 Network Management Card w/ Environmental
Monitoring
Description: APC Smart-UPS,1980 Watts /2200 VA,Input 120V /Output 120V, Interface Port
DB-9 RS-232, SmartSlot, USB, Rack Height 2 U
The district will require a quantity of 80 UPSs.
Video Conferencing
The district is seeking a video conferencing system depending on e-rate funding.
Video Conferencing Solution Requirements
Endpoint Components
General room-based endpoint capabilities:
1.
End to end IP packet recovery capability that reliably mitigates packet loss at 10%
packet loss and above.
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2.
3.
4.
5.
6.
7.
8.
9.
Easy-to-use touch screen remote control to locally manage the endpoint, with
directory services making it simple to find people in the enterprise
directory. Provide on-screen keyboard to simplify ad hoc and URI dialing
Meeting indicator on touch screen notifies users of room availability.
Ability to add an audio participant to an existing Video point to point call through the
CUCM SIP trunk (without any MCU involvement)
Ability to support both SIP and H.323 simultaneously
Ability to support both IPV4 and IPV6.
Ability for endpoint users to transfer an existing call to an MCU in order to add extra
participants to the call and create a multipoint session using either SIP or H323 with
high definition continuous presence.
10/100/1000 Ethernet support native to allow for connectivity in all network
environments.
Ability to support all wide-screen resolutions based on call speed. These resolutions
include the following:
128Kbps to 767Kbps:
288p 30&60 frames per second
448p 30&60 frames per second
576p 30&60 frames per second
768Kbps to 1151Kbps:
720p 30 frames per second
1152Kbps to 1471Kbps:
720p 60 frames per second
1472Kbps and above:
1080p 30 frames per second
8.
9.
10.
11.
12.
The use of industry-standard connectors allow connectivity to existing audio and
video equipment and do not require proprietary adapters.
Ability to detect network packet loss and adapt the active call bandwidth during the
call so the call speed may be different, but the call will not drop because of a network
issue that reduces bandwidth. This functionality is supported independently (send
and receive).
Dual stream calls (where a second video image or computer are being sent) are fully
encrypted and both streams are supported up to 1080p resolutions.
Ability to connect a laptop at any resolution from VGA to UXGA relieves users from
changing the screen resolution of their laptop while presenting.
Cameras support native high definition 1080p resolutions and 12x zoom functionality
with industry-standard connectors (HDMI/HD-SDI) for video output.
55” room-based system requirements:
1. All-in-one 55” video conferencing solution that includes display, speakers and
microphone and touch control panel.
2. Must be easy to use.
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3.
Individual transcoding on all ports in multisite up to 4 participants (including the
local participant) to maintain high-quality video for all participants.
Personal video desktop endpoint requirements:
Camera on desktop endpoint can be inverted for a better viewing angle, enhanced eye
contact, and the ability to view documents on horizontal desk surface.
2. IP packet loss recovery capability that reliably mitigates 10% of packet loss and
above.
3. Ability for endpoint users to transfer an existing call to an MCU in order to add extra
participants to the call and create a multipoint session using either SIP or H323. High
Definition continuous presence to be available once this feature is used.
4. Individual transcoding on all ports in multisite up to 4 participants (including the
local participant) to maintain high-definition video quality for all HD
participants. (without transcoding, all participants will be brought down to the
lowest common denominator video)
1.
Software-based endpoints (MS Windows, Apple Mac OS, Apple iOS):
SIP-based desktop software endpoint supports HD video calls at 720p 30fps
(transmit and receive) with minimal system requirements (i.e. dual-core processors)
2. IP packet loss recovery capability that reliably mitigates 10% of packet loss and
above.
3. Ability for endpoint users to transfer an existing call to an MCU in order to add extra
participants to the call and create a multipoint session using either SIP or H323. High
Definition continuous presence to be available once this feature is used.
4. Ability to support industry-standards far-end camera control from the laptop client.
1.
Infrastructure Components
Management/Scheduling Server
1.
2.
3.
4.
5.
Centralized management system offers a single point of management and scheduling
for all endpoints and infrastructure, including 3rd party endpoints.
Ability to securely manage room systems and infrastructure using HTTPS, SSH,
XML, SOAP.
Open API to allow third party custom scheduling applications to be utilized to
manage multiple management servers from a single, custom interface.
Automatic software upgrades of room systems and infrastructure equipment.
Ability to book multipoint capable endpoint systems when the management system
determines that the multipoint call can be supported without using MCU resources.
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6.
7.
8.
9.
10.
11.
Ability to create custom call detail records including call duration, system usage,
network packet loss, and bandwidth usage to allow network administrators to scale
the network where appropriate.
Ability to retrieve local phone books entered into remote systems rather than have to
recreate them in the master directory.
Ability to allow room conference systems to extend meeting end times during the
active conference.
Ability to create room system templates which can be pushed to the conference room
systems every hour or day. This allows the systems to always be in a standard state
of readiness regardless of a user changing system settings during a meeting.
Ability to create phonebook sources and directories from external databases (i.e.
systems registered to the VCS…)
Ability to generate custom email notifications regarding scheduled conferences so all
participants have the exact connection information they need to participate in the
conference.
Conference Bridging
1.
2.
3.
4.
5.
A scalable conferencing solution that allows for geographical distribution of
conferencing resources.
Conferencing solution should allow for a least 40 HD (720p30) concurrent video
conferencing endpoint connections.
Support for AAC-LD and AAC-LC (wideband audio codec) audio in any video call.
Ability to support individual transcoded ports to allow for different signaling (H323
or SIP), resolutions and bandwidths in the same call.
Ability to enhance older conference room systems video up to 4 times their existing
SD quality.
Gatekeeper/CallControl
1.
2.
3.
4.
5.
6.
7.
8.
Support for SIP and H323 endpoints registration as well as SIP URI, E.164 and H323
ID dialing.
Ability to provide presence information for room systems on the video network.
Ability to support interworking calls between SIP and H323 endpoints so users only
need to dial an extension or name and not be concerned with the capabilities of farend systems.
Ability to cluster multiple appliances for redundancy and load balancing. The cluster
must be able to scale up to 10,000 registered endpoints
Ability to create a single-number access to multiple systems so users can be reached
on many different devices (room systems, personal systems, desk phones, mobile
phones, voicemail) without having to give out multiple numbers
Provides IPV4 to IPV6 translation across the video network.
Provides bandwidth control to minimize unnecessary network traffic.
Secure management via HTTPS, SSH, SCP.
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9.
10/100/1000 Ethernet connectivity support.
Firewall Traversal
Supports DMZ configuration for secure access without compromising security on the
public-facing interface.
2. Support for external SIP and H323 endpoint registration and presence server
functionality.
3. Support direct access H.460 18/19 firewall traversal for systems behind SOHO
firewalls without the need for additional firewall traversal appliances. This allows
users on the road to make calls without being concerned if they are behind a different
firewall.
4. Supports SIP ICE and can act as a SIP Turn Server
1.
CUCM/IP Telephony Integration
1.
2.
Support for CUCM Integration via SIP trunk
Ability to make a native SIP Video/Audio call from a video endpoint to Cisco CUCM
environment without having to register to CUCM directly
Video Recording, Stream and transcoding
Record and stream from any standards based (H323 or SIP) endpoint.
2. Start recording sessions by remote control, call recording server directly, schedule a
call or use the web interface of the recording system. User preference.
3. Synchronize content/presentations in either a live event or as recorded. Document
sharing.
4. Record in HD (1080p)
5. Record in format of choice (Flash, WMV, Quicktime)
6. Automated recording alias provisioning—allows the end user to simply call the
number to record or stream live. The system already recognizes the user and allows
them to initiate event. Lessens administrative burden.
7. Access lists can be created via LDAP if wanted.
8. Can share content and documents in multiple layouts—choice of content creator.
9. Automatically transcode/transrate file formats for viewing on any device (mobile,
desktop etc.) video consumer chooses. Example: a WMV file can’t be played on an
iPad. System will dynamically convert file to Quicktime for play on iPad/iPhone etc.
Can show vod’s and live stream for playback on any device. BYOD—Bring Your
Own Device. Relieves any burden and cost of manually converting files/formats.
Allows for anyone to use device of choice to view live or recorded video.
10. Works with LMS Platforms
11. Automatically add post production graphics if desired: Customized bumper/trailers,
graphic overlays identifying speaker, topic, date etc.
1.
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12. Automated workflow—all happens in the backend. End user just has to
record/stream live---system takes care of the rest.
13. Device (transcoding/transrating, graphics, watermark, bumper/trailer) is network
aware and will automatically recognize when a recording has taken place and modify
if necessary based on the profile of the user.
Basic Maintenance on Internal Connections
The District is seeking maintenance/professional services on equipment/services on Cisco LAN
and WLAN equipment.
E-Rate Eligibility Requirements:
The 2014 E-Rate Eligible Services defines Basic Maintenance as the following:
“Necessary basic maintenance services are defined as follows: ―but for the maintenance at
issue, the connection would not function and serve its intended purpose with the degree of
reliability ordinarily provided in the marketplace to entities receiving such services without ERate discounts 47 C.F.R. §54.502(a)(4)(ii).
The following maintenance services are eligible:
 Repair and upkeep of eligible hardware
 Wire and cable maintenance
 Basic technical support
 Configuration changes
Basic maintenance is eligible for discount only if it is a component of a maintenance agreement
or contract for eligible components. The agreement or contract must specifically identify the
eligible components covered, including product name, model number, and location.”
In addition, in December of 2010, the Federal Communications Commission issued clarifications
in regards to the eligibility of Basic Maintenance of Internal Connections (BMIC) in DA 102355. The FCC stated the following:
“As explained in the Sixth Report and Order, the Commission seeks comment every year on the
proposed list of services and products that are eligible for E-Rate funding and uses several
criteria to determine whether to include a service in the Eligible Services List (ESL) for the ERate program.5 Although the Commission had sought comment on, among other options,
whether it should cease funding for BMIC for funding year 2011, it ultimately decided to retain
BMIC as an eligible priority 2 service for the upcoming funding year.6 In the Sixth Report and
Order, the Commission explained that ‘[r]equests for basic maintenance will continue to be
funded as internal connections if, but for the maintenance at issue, the service would not function
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and serve its intended purpose with the degree of reliability ordinarily provided in the
marketplace to entities receiving such service.’
In order to avoid the potential waste of E-Rate resources, however, the Commission concluded
that reimbursements for BMIC will be paid only for actual work performed or for hours of
labor actually used. The Commission required applicants and service providers to submit
invoices to the Universal Service Administrative Company (USAC) for physical work actually
performed, as opposed to invoicing in advance for estimated work that in some circumstances
may never be performed. Moreover, the Commission stated that work invoices should be based
on a reasonable hourly rate or flat fee for the type of service performed and that this process will
ensure that E-Rate funds will be used only when actual services are provided. We clarify that
fixed price BMIC contracts will continue to be eligible for funding, but only for work that is
actually performed under the contract. The Commission’s ruling does not limit contracts eligible
for funding to those that pay service providers on a time and materials basis. For example, if a
service provider offers a flat fee for all maintenance and repairs necessary for the upcoming year
for specific pieces of equipment, the applicant may apply for E-Rate funds for estimated repairs,
and funds will be released when repairs or other maintenance is performed and invoices for the
actual repairs are submitted to USAC. As work is performed, invoices may be submitted to
USAC on a periodic basis during the funding year. We note that USAC, as part of its regular
reviews to ensure that funding is being properly disbursed, may request information from
applicants or service providers in order to verify the accuracy of the amounts invoiced. We
emphasize that applicants should reasonably estimate their anticipated expenses. For example, it
is not reasonable to estimate an amount that would cover the cost of every piece of eligible
equipment. Instead, the estimated amount must be based on verifiable or historical data, such as
previous years’ expenses related to maintenance, the cost of previous or current maintenance
contracts, and the age of the equipment at issue. If a request for funding seems excessive,
especially as compared to requests from previous years, for example, USAC may request
additional information from the applicant to support its estimate. We note that an applicant that
grossly or knowingly submits a request for funding that is far in excess of its needs will violate
the Commission’s requirement that applicants make a bona fide request for funding.
We further clarify that reimbursement is permitted for some other types of BMIC without an
applicant having to demonstrate that work was performed. Services such as software upgrades
and patches, including bug fixes and security patches, and online and telephone-based technical
assistance and tools that are typically standard fixed priced offerings will continue to be funded
as BMIC if the service or equipment would not function and serve its intended purpose with the
degree of reliability ordinarily provided but for these specific services. In many cases the costs
and frequency of these types of services may be difficult to predict or quantify, so we clarify that
reimbursement for these repairs will be permitted without demonstration of work performed, as a
matter of administrative convenience. Therefore, applicants will be allowed to seek
reimbursement of a one-time charge for these services at any time during the funding year. We
explicitly distinguish these types of services from the physical maintenance and repair of
equipment, such as the labor and parts needed to repair equipment at the school or library, which,
as set forth in paragraph 107 of the Sixth Report and Order and clarified above, requires that
work be performed before reimbursement can occur.”
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Therefore, the District is interested in maintenance agreements that meet FCC eligibility
requirements, such as:
 Time and materials agreements
 Software and technical support, if not bundled with advanced hardware replacement, or
upgradable to advanced hardware replacement
Specifications and Statement of Work:
The contract to be awarded will be considered a Time and Materials (i.e. break-fix maintenance)
contract for the VENDOR. The VENDOR is to provide the Services and Materials described in
this Statement of Work on an as needed basis for a not to exceed expenditure.
The District is looking for a 1-year contract to align with the E-Rate funding year: July 1, 2014
through June 30, 2015. The District will consider contracts with the option for voluntary annual
extensions for up to four (4) calendar years.
The District is interested in quotes for E-Rate eligible services. Any costs that would not be
eligible for E-Rate must be identified by the service provider and placed on a separate cost
submission.
The MVUSD wishes to purchase a maintenance agreement(s), to include repair and upkeep of
eligible data maintenance and basic technical support and configuration changes. The annual unit
cost must be shown on the Maintenance Pricing Proposal. However, for some items or quantities,
the actual maintenance purchase may require a monthly pro-rated amount of the annual unit cost,
in order to begin or terminate in accordance with the E-Rate funding requirements.
The annual unit maintenance cost must include network restoration for data and proactive
maintenance. The annual unit maintenance cost must include all requirements of this request for
quote, including but not limited to, maintenance, all components, necessary tools, equipment,
software, licenses, materials, parts, labor, installation, time, freight, sales tax and travel. All other
associated costs, including, but not limited to, technical assistance, engineering, network
troubleshooting for these sites, administration, support, project management, loaner equipment,
in-service and training must be included in the annual unit maintenance cost.
The FCC's Third Report and Order clarified and narrowed the scope of Technical Support
Services dealing with maintaining installed and functional eligible Internal Connections to only
those tasks necessary to keep the equipment functioning, but not to add additional functionality.
Pointedly, the FCC has mandated that "repair,” "upkeep" and "configuration changes" are
eligible, but nothing more. They have specifically excluded help desk services and network
monitoring.1
Basic Maintenance therefore comprises standards and best practices derived from accepted
industry "Best Practices" documentation developed and adopted by the various equipment
1
FCC 03-323 THIRD REPORT AND ORDER AND SECOND FURTHER NOTICE OF PROPOSED RULEMAKING
Adopted: December 17, 2003
14
manufacturers, including Cisco Systems, Microsoft, and others. VENDOR's Basic Maintenance
solutions will provide diagnostic, repair, upkeep and configuration change services in accordance
with established industry best practices to help maintain Moreno Valley Unified School District's
eligible E-Rate equipment. Please refer to USAC’s Schools and Libraries Division (SLD) web
site for the "Eligible Services List" for the specific tasks which can be performed under an ERate eligible contract.
The District is requesting maintenance on the following Cisco equipment.
1 Cisco 4500X
1 Cisco 8510 Wireless LAN Controller
1 Cisco Nexus 7004 with Sup2E
15
SIGNATURE PAGE
Signed
Printed Name
Title
Company Name
Address
Telephone #
Fax #
Date
16