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Project and Program Management
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Project Management Professional (PMP®)
Exam Preparation Course release 2.0.0
INSTRUCTOR GUIDE
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www.ITpreneurs.com
Copyright
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PMP® Exam Preparation Course, release 2.0.0
Copyright © 2013 ITpreneurs. All rights
reserved.
PMP® is a registered trademark of Project Management
Institute Inc.
Please note that the information contained in this material is
subject to change without notice. Furthermore, this material
contains proprietary information that is protected by copyright.
No part of this material may be photocopied, reproduced, or
translated to another language without the prior consent of
ITpreneurs Nederland B.V.
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Copyright and Trademark Information for
Partners/Stakeholders.
“PMI” is a service and trademark of the Project Management
Institute, Inc. which is registered in the United States and other
nations.
The language used in this course is US English. Our sources
of reference for grammar, syntax, and mechanics are from The
Chicago Manual of Style, The American Heritage Dictionary,
and the Microsoft Manual of Style for Technical Publications.
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“PMP” and the PMP logo are certification marks of the Project
Management Institute which are registered in the United
States and other nations
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“PMBOK" is a trademark of the Project Management Institute,
Inc. which is registered in the United States and other nations.
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More on:
www.pmi.org
Copyright © 2013 ITpreneurs. All rights reserved
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Contents
List of Icons
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List of Activities
VIII
Acknowledgementsix
Follow us
Module 1: Course Introduction
Introduction to the Session
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Course Learning Objectives
Module Objectives
Modules covered in the course
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Course Agenda
Module Summary
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Module 2: Guidelines for the PMP Exam Preparation
Let’s Get Started
2
3
4
5
6
14
15
16
2.1 Exam Prerequisites
18
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2.4 Tips to Prepare for the PMP Exam
22
2.5 Tips to Take the PMP Exam
23
2.6 Tips to Prepare for the Exam
25
2.7 Recommended Books
27
Module Summary
28
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2.3 Application Procedures
Module 3: Project Management Framework
29
Let’s Get started 30
Module Learning Objectives
31
3.1 Project Overview 32
3.2 The Project Life Cycle
38
3.3 Introduction to Project Management
45
3.4 Organizational Influence on Projects
61
Check your Understanding
70
Module Summary
72
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Module Learning Objectives
2.2 Exam Details
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Module 4: Project Integration Management
75
Let’s Get Started
76
Module Learning Objectives
77
Overview78
Processes 79
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4.2 Develop Project Management Plan
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103
4.4 Monitor and Control Project Work
115
4.5 Perform Integrated Change Control
128
4.6 Close Project or Phase
138
Case Study Connect
148
Check Your Understanding
150
Module Summary
154
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4.3 Direct and Manage Project Work
MODULE 5: PROJECT SCOPE MANAGEMENT
155
Let’s Get Started
156
Module Learning Objectives
157
Definition of Scope
158
159
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Product Scope Versus Project Scope
Triple Constraint
Overview
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Processes
5.1 Plan Scope Management
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5.2 Collect Requirements
5.3 Define Scope
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5.4 Create WBS Process
5.5 Validate Scope
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5.6 Control Scope
Check your understanding
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Module Summary
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Case Study Connect
MODULE 6: PROJECT TIME MANAGEMENT
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Let’s Get Started
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161
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186
197
208
219
231
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237
238
Module Learning Objectives
239
Overview
240
241
6.1 Plan Schedule Management
243
6.2 Define Activities
255
6.3 Sequence Activities
266
6.4 Estimate Activity Resources
282
6.5 Estimate Activity Durations
292
6.6 Develop Schedule
304
6.7 Control Schedule
321
Case Study Connect
333
Module Summary
336
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Processes
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4.1 Develop Project Charter
MODULE 7: PROJECT COST MANAGEMENT
337
338
Module Learning Objectives
339
Overview
340
Processes
341
7.1 Plan Cost Management
342
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Let’s Get Started
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7.2 Estimate Costs
7.3 Determine Budget
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7.4 Control Costs
Case Study Connect
Check Your Understanding
Module Summary
MODULE 8: PROJECT QUALITY MANAGEMENT
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Let’s Get Started
Module Learning Objectives
Overview
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Processes
8.2 Perform Quality Assurance
8.3 Control Quality
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Case Study connect
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8.1 Plan Quality Management
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407
408
409
410
411
413
432
443
454
Module Summary
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Module Learning Objectives
467
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Let’s Get Started
468
Processes
469
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Overview
9.1 Plan Human Resource management
470
9.2 Acquire Project Team
482
9.3 Develop Project Team
492
9.4 Manage Project Team
506
Case Study Connect
517
Check Your Understanding
520
Module Summary
525
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Check your understanding
MODULE 9: PROJECT HUMAN RESOURCE MANAGEMENT
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MODULE 10: PROJECT COMMUNICATIONS MANAGEMENT
527
Let’s get Started
528
Module Learning Objectives
530
Overview
531
Processes
532
10.1 Plan Communications Management
533
10.2 Manage Communications
546
10.3 Control Communications
559
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Case Study Connect
569
Check Your Understanding
571
Module Summary
575
Let’s Get Started
578
Module Learning Objectives
579
Overview
580
581
11.1 Plan Risk Management
582
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Processes
11.2 Identify Risks
594
11.3 Perform Qualitative Risk Analysis
606
11.4 Perform Quantitative Risk Analysis
620
11.5 Plan Risk Responses
634
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11.6 Control Risks
Case Study Connect
Check Your Understanding
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Module Summary
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MODULE 12: PROJECT PROCUREMENT MANAGEMENT
Let’s Get Started
Module Learning Objectives
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Overview
12.3 Control Procurements
Case Study Connect
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Module Summary
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12.4 Close Procurements
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12.2 Conduct Procurements
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Processes
12.1 Plan Procurement Management
MODULE 13: PROJECT STAKEHOLDER MANAGEMENT
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662
663
664
665
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667
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684
698
710
720
723
725
Module Learning Objectives
727
Overview
728
Processes
729
13.1 Identify Stakeholders
730
13.2 Plan Stakeholder Management
740
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Let’s Get Started
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MODULE 11: PROJECT RISK MANAGEMENT
13.3 Manage Stakeholder Engagement
750
13.4 Control Stakeholder Engagement
760
Case Study Connect
770
Check Your Understanding
772
Module Summary
776
MODULE 14: PROFESSIONAL RESPONSIBILITY
777
778
Module Learning Objectives
779
14.1 PMI’S Code of Conduct
780
14.2 Maintaining Certification and PDUs
786
14.3 Cultural Awareness
789
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Let’s Get Started
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14.4 Ethics in Project Management
795
APPENDIX A: CASE STUDY
APPENDIX B: GLOSSARY
APPENDIX C: ANSWERS (REFER TO STUDENT HANDBOOK)
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APPENDIX D: RELEASE NOTES
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Module Summary
801
NA
817
819
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INSTRUCTOR FEEDBACK FORM
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LIST OF ICONS
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Refers to content that is meant for the instructor to lecture in class
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Refers to content that is meant for the student to read on his/her own in class
or at home
Refers to information items that are not covered by the instructor in class but
help the student understand a particular topic in detail
Refers to a Scenario-Based Activity that the student must do in class or as
homework after the completion of a topic or in between a topic
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Refers to an important snippet of information that the instructors should
remember to touch upon while conducting an activity or during a lecture
N
Refers to an extra piece of information that is not very important but still good to
know
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Refers to space for the students to take notes
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
vii
LIST OF ACTIVITIES
This course uses a variety of delivery techniques. Each of these techniques is designed to help
students not only learn the material but also apply the information. The various techniques used are:
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NAME
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ICON
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Activity Time
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Critical Thinking Activity
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Brainstorm Activity
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Teach Back
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Round-Robin Discussion
viii
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
Acknowledgements
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We would like to sincerely thank the experts who have contributed to the development of
the ITpreneurs PMP® products.
Author
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Douglas W. Bowers
Co–Author
Neal Rowland
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Douglas W. Bowers lives in Seattle, Washington with his wife and
son. He received an MBA from Indiana University in 2005 and earned
his PMP certification in 2008. He has been a project manager for
Regence Blue Shield, Group Health Cooperative, and Premer Blue
Cross. Prior to earning his MBA, he participated in many projects at Kaplan Financial
where he began learning project management skills. In his spare time, he enjoys writing
fiction and hiking in the mountains.
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Neal Rowland has been a Project Management Professional (PMP®)
for over seven years. He began instructing others immediately after.
Holding Bachelor’s and Master’s degrees in Educational Leadership
and conducting doctoral work in Educational Technology, Neal also
holds certifications in IT Service Management (ITIL) to the Expert level
and Agile Project Management (PMI-ACP®). Beyond instructing PMP® courses worldwide,
Neal is a presenter, instructional designer, app designer, and project manager. Most of
his recent project management consulting has been at Microsoft and Qwizdom Interactive
Technology. He has lived in Seattle for the past 8 years, but recently relocated to Detroit,
Michigan, USA.
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Alpha Reviewer
Christine Aykac
Christine Aykac is PMP, PMI-RMP, PMI-ACP Certified.
Christine Aykac has 10 years of experience in developing and
delivering Project Management and PDU courses, including PMP,
PMI-RMP, and PMI-ACP exam preparation.
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
ix
Review Board Members
Zachy Olorunojowon
Information Systems Governance Training & Consulting
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Klaus Nielsen
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GBD
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June Folk
Computer Sciences Corporation
Gloria Quintanilla Osorio
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Actio Tecnología SC
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Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
www.ITpreneurs.com
Follow us
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Before you start the course, please take a moment to:
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“Like us” on Facebook
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http://www.facebook.com/ITpreneurs
“Follow us” on Twitter
http://twitter.com/ITpreneurs
"Add us in your circle" on Google Plus
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http://gplus.to/ITpreneurs
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"Link with us" on Linkedin
"Watch us" on YouTube
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http://www.linkedin.com/company/ITpreneurs
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http://www.youtube.com/user/ITpreneurs
Copyright © 2013 ITpreneurs. All rights reserved
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
xi
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Module1
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Course Introduction
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
1
PMP ® Exam Preparation Course
INTRODUCTION TO THE SESSION
Course Introduction
Project Management Professional (PMP) Exam Preparation Course
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PMP® Exam
Preparation
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Welcome!
Your name
Your profession
Your role
Your background in project management
Your familiarity with PMI’s PMP Certification
Your expectation from the course
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Delivery Instructions
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Share with the class:
1. Welcome the participants to the training and introduce yourself.
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2. Share your experience and background in project management and PMI’s PMP
Certification with the class.
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Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
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Instructor | PMP ® Exam Preparation Course | Course Introduction
● Difficulty in understanding the concepts taught during the training.
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It is important to understand each participant’s level of knowledge because during the training
participants may face the following challenges:
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● Too much influence of their own experience and resistance to the thought-pattern changes
required for the PMP exam.
To help the participants overcome these challenges, you must question the participants about
their expectations from the course.
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You can record the participants’ expectations on a flip chart. The expectations may range from
passing the exam to wanting to implement the changes in their organization. As you record
them, you can begin to manage their expectations within the scope of this training. You can also
use this exercise to start introducing the key concepts of the course.
Course Introduction
Introduction to the Session: Course Learning Objectives
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PMP® Exam
Preparation
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COURSE LEARNING OBJECTIVES
At the end of this course, you will be able to:
Explain the key features of the PMP exam.
Identify the steps for gaining approval from PMI and preparing for the exam.
Describe the fundamentals of project management.
Implement the project management practices related to project management processes.
Define the goals, tools, and techniques of the ten Project Management Knowledge Areas.
Practice answering PMP-style exam questions based on the covered topics.
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Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
3
PMP ® Exam Preparation Course
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All of you have certain expectations. Let us now look at how this course is going to help you. Let’s have a
look at the objectives of the course. The first module of this course will explain how we are going to meet
these objectives.
PMP® Exam
Preparation
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MODULE OBJECTIVES
Course Introduction
Introduction to the Session: Module Objectives
Identify the PMP knowledge areas.
Define the course structure.
Use the Participant Handbook to enhance learning.
Understand the course mock exam process.
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At the end of this module, you will be able to:
At the end of this module, you will be able to:
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● Identify the PMP knowledge areas.
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● Define the course structure.
● Use the Participant Handbook to enhance learning.
● Understand the course mock exam process.
4
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
3
Instructor | PMP ® Exam Preparation Course | Course Introduction
MODULES COVERED IN THE COURSE
Course Introduction
Introduction to the Session: Modules Covered
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PMP® Exam
Preparation
1.
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Modules covered in the course:
Course Introduction
Guidelines for the PMP Exam Preparation
3.
Project Management Framework
4.
Project Integration Management
5.
Project Scope Management
6.
Project Time Management
7.
Project Cost Management
8.
Project Quality Management
9.
Project Human Resource Management
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2.
10. Project Communications Management
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11. Project Risk Management
13. Project Stakeholder Management
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14. Professional Responsibility
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12. Project Procurement Management
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There will be 14 modules in this course. The modules are:
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1. Course Introduction
2. Guidelines for the PMP Exam Preparation
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3. Project Management Framework
4. Project Integration Management
5. Project Scope Management
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6. Project Time Management
7. Project Cost Management
8. Project Quality Management
9. Project Human Resource Management
10. Project Communications Management
11. Project Risk Management
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
5
PMP ® Exam Preparation Course
12. Project Procurement Management
13. Project Stakeholder Management
14. Professional Responsibility
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Delivery Instructions
1. Review the five-day Course Agenda with the participants.
2. Refer to Appendix A for the Course Agenda.
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3. Inform the participants that there will be a one-hour or forty-five minutes lunch break
each day. Lunch is available on site.
Course Introduction
Introduction to the Session: Course Agenda
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PMP® Exam
Preparation
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COURSE AGENDA
Module
Module Name
Start
Pre-Course Mock Exam
End
Total Time
(in hours)
01:00
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Online Assessment
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Pre-Course Self Study
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Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
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Instructor | PMP ® Exam Preparation Course | Course Introduction
PMP® Exam
Preparation
Course Introduction
Introduction to the Session: Course Agenda – Day One
End
Total Time
(in hours)
Morning Refreshment
8:00
8:15
0:15
Module 1
Course Intro
8:15
8:30
Module 2
Guidelines for the PMP Exam Preparation
8:30
0:15
9:00
0:30
Project Management Framework
9:00
11:30
2:30
Case Study Discussion
11:30
12:00
0:30
Lunch
12:00
1:00
1:00
Project Integration Management
1:00
Module 5
Project Scope Management
3:00
3:00
2:00
4:00
1:00
4:00
4:15
0:15
4:15
5:30
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Module 4
Evening Refreshment
Module 5
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Start
Module 3
Module Name
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Module
Project Scope Management
1:15
8:00
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Effective Classroom Learning Hours
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Course Introduction
Introduction to the Session: Course Agenda – Day Two
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PMP® Exam
Preparation
Day 2
Start
End
Total Time
(in hours)
Morning Refreshment
8:00
8:15
0:15
Project Time Management
8:15
12:00
3:45
Lunch
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Module Name
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Module
Module 6
6
1:00
1:00
Project Cost Management
1:00
3:15
2:15
Module 8
Project Quality Management
3:15
4:00
0:45
Evening Refreshment
4:00
4:15
0:15
Project Quality Management
4:15
4:45
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12:00
Module 7
Effective Classroom Learning Hours
0:30
7:30
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Module 8
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Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
7
PMP ® Exam Preparation Course
PMP® Exam
Preparation
Course Introduction
Introduction to the Session: Course Agenda – Day Three
End
Total Time
(in hours)
Morning Refreshment
8:00
8:15
0:15
Module 8
Project Quality Management
8:15
9:15
1:00
Module 9
Project Human Resource Management
9:15
12:00
2:45
Lunch
12:00
Project Communications Management
1:00
Evening Refreshment
4:00
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Start
Module 10
Module Name
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Module
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Day 3
1:00
3:00
4:15
0:15
7:45
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Effective Classroom Learning Hours
1:00
4:00
Introduction to the Session: Course Agenda – Day Four
Day 4
Start
End
Total Time
(in hours)
Morning Refreshment
8:00
8:15
0:15
Project Risk Management
8:15
10:15
2:00
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Project Procurement Management
10:15
12:15
2:00
LUNCH
12:15
1:00
0:45
Module 13
Project Stakeholder Management
1:00
3:30
2:30
Module 14
Professional Responsibility
3:30
4:00
0:30
Evening Refreshment
4:00
4:15
0:15
Effective Classroom Learning Hours
7:00
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Module 12
Module Name
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Module
Module 11
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Course Introduction
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PMP® Exam
Preparation
8
9
8
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
Instructor | PMP ® Exam Preparation Course | Course Introduction
PMP® Exam
Preparation
Course Introduction
Introduction to the Session: Course Agenda
Post-Course Mock Exam
Online Assessment 2
Post-Course Mock Exam
End
Total Time
(in hours)
4:00
4:00
10
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Online Assessment 1
Start
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Module Name
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Module
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Post-Course Self Study
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
9
PMP ® Exam Preparation Course
Overview
Course Introduction
Introduction to the Session: Overview
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PMP® Exam
Preparation
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Initiating
Planning
Project
Management
Process
Groups
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Monitoring and Controlling
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Executing
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Closing
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Through these 14 modules, this Project Management Professional (PMP) Exam Preparation Course will
assist you in acquiring the knowledge required for passing the exam. You will understand and implement
the project management practices related to project management processes. These processes are
categorized into five groups: Initiating, Planning, Executing, Monitoring and Controlling, and Closing
Process Groups. This course also covers the fundamental principles of project management, project
organization, and the project life cycle.
10
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
Instructor | PMP ® Exam Preparation Course | Course Introduction
PMP® Exam
Preparation
Course Introduction
Introduction to the Session: Overview
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Scope
Time
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Project Management Knowledge Areas
Quality
Cost
Communication
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Human Resources
Stakeholder
Management
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Risk
Procurement
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Integration
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The PMP Exam Preparation Course will also cover the activities, tools, and techniques related to the
Project Management Knowledge Areas:
● Project Integration Management
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● Project Scope Management
● Project Time Management
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● Project Cost Management
● Project Quality Management
● Project Human Resource Management
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● Project Communication Management
● Project Risk Management
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● Project Procurement Management
● Project Stakeholder Management
A more detailed understanding of the exam and each of these areas will be provided in the successive
modules of this courseware.
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
11
PMP ® Exam Preparation Course
Student Reference Material and Student
Course Introduction
Introduction to the Session: Student Reference Material
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PMP® Exam
Preparation
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Student Reference Material contains the concepts that are covered in the class.
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Delivery Instructions
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Now, walk through the student materials with participants. Explain where they will find all
required information.
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Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
13
Instructor | PMP ® Exam Preparation Course | Course Introduction
Mock Exams
Course Introduction
Introduction to the Session: Mock Exam
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PMP® Exam
Preparation
40 multiple-choice online exam questions. These 40 questions check the current level of knowledge of
the participants and recommend focus areas for the course. Participants can take the online pre-test
from any location.
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Pre-Course Mock Exam:
2 Post-Course Mock Exam each having:
200 PMP-style, multiple-choice exam questions. These are also an online exam.
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There are two sample exam sets associated with this course, Pre-Course Mock Exam and Post-Course
Mock Exam. These are provided as self-study kits. Through these exams, you will become familiar with
the format and strategy of PMP exam questions and will be well prepared for the exam.
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You would have already taken the Pre-Course Mock Exam. The Pre-Course Mock Exam, as you noticed,
contains a set of 40 multiple-choice exam questions and includes a rationale with each correct answer.
These 40 questions check your current level of knowledge and recommend focus areas for the course.
You can take the online pre-test from any location. The Post-Course Mock Exam contains two sets, each
of 200 PMP-style multiple-choice questions with correct answers and rationale. On the last day of this
classroom training, you will have the opportunity to attempt the Post-Course Mock Exam questions. This
is also an online exam.
Copyright © 2013, ITpreneurs Nederland B.V. All rights reserved.
13
PMP ® Exam Preparation Course
MODULE SUMMARY
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Module Summary
Introduction to the Session:
This course covers the project management process groups and project management knowledge areas
through 14 modules.
There are two sample exam sets associated with this course, Pre-Course Mock Exam and two sets of
Post-Course Mock Exam.
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Course Introduction
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PMP® Exam
Preparation
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Here are the concepts that we covered in this module.
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Module2
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Guidelines for the PMP Exam
Preparation
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PMP ® Exam Preparation Course
LET’S GET STARTED
Guidelines for the PMP Exam Preparation
Let’s Get Started!
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PMP® Exam
Preparation
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Let’s go through the PMP exam preparation guidelines for preparing and
taking the PMP exam!
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This module will guide you in filling out the PMP exam application form and provide tips for preparing and
for taking the PMP exam.
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Instructor | PMP ® Exam Preparation Course | Guidelines for the PMP Exam Preparation
MODULE LEARNING OBJECTIVES
Guidelines for the PMP Exam Preparation
Module Learning Objectives
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PMP® Exam
Preparation
Identify the steps required to enroll for the PMP exam.
Practice applying the exam tips.
Identify the recommended books for taking the exam.
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Identify the prerequisites of the exam and exam details.
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At the end of this module, you will be able to:
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This module will help you identify the prerequisites of the exam, exam details, and steps for filling out the
PMP exam application form. The module will also provide tips for preparing and taking the PMP exam
and list of books recommended for taking the PMP exam.
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PMP ® Exam Preparation Course
2.1 EXAM PREREQUISITES
Guidelines for the PMP Exam Preparation
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Exam Prerequisites
Official approval from PMI for taking the exam is based on:
Project Management
Experience
Four-year bachelor’s or
global equivalent degree
Thirty-five hours
4,500 hours of leading or
directing projects
Secondary high school or
global equivalent diploma
Thirty-five hours
7,500 hours of leading or
directing projects
Experience
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Project Management
Education
Three years
Five years
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Education
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PMP® Exam
Preparation
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Exam Prerequisites
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For further details, refer to the following website: http://www.pmi.org/
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To take the PMP exam through the Project Management Institute (PMI), you must gain official approval
from PMI. Approval is based on a set number of documented professional experience hours and
verification of your formal education. You need thirty-five hours of project management education. This
course satisfies this requirement.
For further details, refer to the following website: http://www.pmi.org/
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This course assumes that you have some project management work experience.
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2.1
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Exam Prerequisites
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2.2
Exam Details
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Instructor | PMP ® Exam Preparation Course | Guidelines for the PMP Exam Preparation
2.2 EXAM DETAILS
Guidelines for the PMP Exam Preparation
Exam Details
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PMP® Exam
Preparation
Duration: Four hours
•
Initiating—13 percent
•
Planning—24 percent
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Executing—30 percent
•
Monitoring and controlling—25 percent
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Closing—8 percent
Total number of scored questions—175
Total number of unscored questions—25
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Overall score— Pass or fail
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Scoring scheme: One point for every correct answer
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Questions: 200 multiple-choice questions. Each question has four answer options.
Format: Online and paper format
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Domain knowledge ranking: Proficient, Moderately Proficient, and Below Proficient
Contact hours: Thirty-five hours formal training with Accredited Training Organization (ATO)
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Personal study hours by PMI: Twelve hours
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PMI no longer publicly announces a passing score for the exam. Passing is determined on the basis of
the rank of the candidate. There are three ranks: Proficient, Moderately Proficient, and Below Proficient.
These ranks again are based on the proficiency in the tested domains. A candidate should get at least a
Moderately Proficient rank in a majority of the domains for passing the exam.
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Delivery Instructions
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Explain the exam details shown on the slide. Encourage participants to aim for a score of 75
percent or higher so that they get well prepared for the exam.
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2.2
Exam Details
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2.3
Application Procedures
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PMP ® Exam Preparation Course
2.3 APPLICATION PROCEDURES
Guidelines for the PMP Exam Preparation
Application Procedures
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PMP® Exam
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The PMI paper-based application process
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The PMI online application process
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Applying through the PMI online process helps you check your status throughout the process
of earning and maintaining the PMP certification. The processing of paper-based application
takes 10-14 days while online application processing takes around 5 days. Submit the fee only
after the application is approved by PMI. In case of filling the online application form, pay the
fee through credit card. Fill the application form in English only.
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You can fill the PMP application either on paper or online. Applying through the PMI online process helps
you check your status throughout the process of earning and maintaining the PMP certification.
Each participant has to sign in the PMI Code of Ethics and Professional Conduct program and agree to
adhere to a high standard of ethical behavior.
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For details on the PMP Certification, fee structure, and application procedures, refer to: www.pmi.org
Delivery Instructions
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Before moving to the next slide, discuss a bit about the Experience Verification form to familiarize
the participants with the form that each one has to fill in and submit to PMI.
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Instructor | PMP ® Exam Preparation Course | Guidelines for the PMP Exam Preparation
PMP® Exam
Preparation
Guidelines for the PMP Exam Preparation
Application Procedures
The Experience Verification Form
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The Experience Verification form indicates the number of hours the participant has worked in
each of the five process areas: initiating, planning, executing, controlling, and closing.
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Each candidate has to document and report the project management experience in the
Verification Form for each project. The form should be filled accurately and submitted within
the required timeframe.
The following documents should be entered on the application:
1. A copy of degree or diploma certificate.
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2. Proof of completing a PM education class. It is only required if audited.
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Each participant has to document the experience in leading or handling projects in all domains within 200
words or less. The following documents should be entered on the application:
1. A copy of degree or diploma certificate.
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2. Proof of completing a PM education class. It is only required if audited.
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For electronic submissions of the application, your documents may be audited at two predetermined
junctures: first, immediately after submitting your application and second, after PMI’s approval of the
application on the basis of payment for the exam. A minority of applicants are randomly audited. In case
your application is rejected, provide hard copies of your experience declarations signed by the sponsor
or supervisor.
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Application Procedures
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2.4
Tips to Prepare for the PMP
Exam
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PMP ® Exam Preparation Course
2.4 TIPS TO PREPARE FOR THE PMP EXAM
Guidelines for the PMP Exam Preparation
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Tips to Prepare for the PMP Exam
Study tips
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PMP® Exam
Preparation
Create Learning Maps by drawing
pictures you can easily remember for
each knowledge area.
Familiarize yourself with the content
outline for the PMP exam.
Devote time in group study along with
your friends and colleagues who are
preparing for the PMP exam.
Read the PMBOK and additional
books recommended in this module.
Solve as many possible PMP sample
questions as you can.
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Plan a study schedule that includes
practice test time for each day.
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Here are the points you should keep in mind while preparing for the PMP exam.
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2.5
Tips to Take the PMP Exam
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Tips to Prepare for the PMP
Exam
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Instructor | PMP ® Exam Preparation Course | Guidelines for the PMP Exam Preparation
2.5 TIPS TO TAKE THE PMP EXAM
Guidelines for the PMP Exam Preparation
Here are the points you should keep in mind while taking the PMP exam:
Read each question thoroughly before
answering it. Remember that there will be
qualifiers such as NOT and BEST.
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Tips to Take the PMP Exam
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PMP® Exam
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Read all answer options even if you see
the correct answer. Identify and eliminate
the distracter options.
Use your PMBOK knowledge in selecting the
best answers. When in doubt, listen to your
gut feeling and mark the best option. You will
not lose points for providing the wrong answer.
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Skip the questions that you are not sure of
and review them later.
Create a brain dump sheet consisting of
formulas, theories, knowledge areas,
processes, and so on.
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Time should be monitored as you have
to complete all questions in four hours.
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Here are the points you should keep in mind while taking the PMP exam:
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● During the first 15 minutes of PMP exam, create a brain dump sheet consisting of formulas, theories,
knowledge areas, processes, and so on. You can quickly refer to this sheet during the exam and
efficiently manage your time. This will not count towards the 4 hours you have to take the test.
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● Read each question thoroughly before answering it. Do not assume that you know what is being
asked. Remember that there will be qualifiers such as NOT and BEST.
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● Read all the answer options even if you see the correct answer while attempting the questions.
There could be more correct answers available. Identify and eliminate the distracter options.
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● Skip the questions that you don’t have answers for right away and come back to them later.
However, you can also mark or flag such a question with an answer, so that you can revisit the
same before the final submission of the exam. This will help you give the potential answer as per
the current thought process and revisit it later to check and validate the thought process.
● Use your PMBOK knowledge in selecting the best answers. When in doubt, listen to your gut
feeling and mark the best option. You will not lose points for providing the wrong answer.
● The PMP exam is about problem solving. The questions are worded as “you are a PM, your project
is broken, fix it.” The key to fixing the problem in a project is always applying a PMP tool or ethical
concept. You have to know the model, the tools and rules, and how to apply them.
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PMP ® Exam Preparation Course
● Time should be monitored as you have to complete all questions in four hours.
Delivery Instructions
PMP® Exam
Preparation
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Ask the participants not to get stuck on a question, mark it and come back on it again. It may
be a question that is not even scored and coming back to a question with fresh eyes may help
them understand the question clearer.
Guidelines for the PMP Exam Preparation
Question Strategies
The PMP exam tests your ability to apply knowledge and skills for analyzing different
situations. Here are some of the strategies for understanding the types of question:
Situation-based questions
Questions with nonrelevant information
Questions that have more than one correct answer
Questions based on a known topic but with a new approach
Lengthy questions filled with jargon
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The PMP exam will not test your memory, but your ability to apply your knowledge and skills to analyze
different situations. Most of the PMP exam questions are situation-based, taking clues from the real world.
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Tips
● Use your analytical skills in answering the questions.
● Recall lessons learned from your projects and real-life experiences.
● Do not overstrain yourself by memorizing all the information in the books at one time, though it is
useful to memorize definitions and concepts.
● Expect around 10-12 questions based on definitions, concepts, and general management
knowledge.
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Instructor | PMP ® Exam Preparation Course | Guidelines for the PMP Exam Preparation
● Learn the formulas properly because 8-10 questions are formula-based.
● Seek out and remove distracters.
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The exam will spell out all acronyms to avoid confusion.
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2.6
Tips to Take the PMP Exam
Tips to Prepare for the Exam
Guidelines for the PMP Exam Preparation
Here are some important tips for the exam:
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2.6 TIPS TO PREPARE FOR THE EXAM
PMP® Exam
Preparation
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You can expect 4–8 earned-value questions that could include some degree
of calculation.
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Schedule time to study and review the study material.
Schedule an exam date and commit to it.
Review the syllabus in your course material.
Use the syllabus to focus on the corresponding chapters in PMBOK.
Make note of the unique business situation presented.
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Here are some useful tips for the exam:
● Schedule time to study and review the study material to prepare for the final exam. The PMI
recommends twelve hours of personal study time in addition to the assigned classroom study
time. The content to support such personal study for this course has been provided in the Student
Reference Material.
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PMP ® Exam Preparation Course
● Schedule an exam date and commit to it. Participants who have a predetermined date to sit for the
exam, even if they change it later, are more likely to take and pass the exam than those with no
clear target or commit date.
● Review the syllabus in your course material.
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● Use the syllabus to focus on the corresponding chapters in A Guide to the Project Management
Body of Knowledge (PMBOK® Guide).
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● Make note of the unique business situation presented. This business situation or the scenario may
point you in the direction of the best answer from the list.
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You may direct the participants to do a mind-map exercise to review the concepts they learned
during the day. Advise them to schedule time each day to read through the sections covered
in class on that day. This will refresh their memory and reinforce the concepts learned in class.
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Refer to Appendix B for a sample mind-map exercise and instructions on how to do this exercise.
The exercise will help the participants discover gaps in their understanding. You may utilize
breaks at the start or end of the class to discuss these gaps and clarify the concepts.
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Advise the participants to use homework time to attempt the sample test questions.
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Tell them to read the PMBOK. It is the definite source and basis of the exam. However, the
exam goes beyond this base material. The PMBOK, fifth Edition, is best read after completing
or during the corresponding modules, although there is no harm in reading or skimming it
beforehand.
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The PMBOK is included in electronic form with the PMI membership. Encourage participants
to become a PMI member for the first year because they will get a discount greater than the
membership fee. They will also receive the e-format PMBOK, monthly periodicals, and other
resources.
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The PMBOK, fifth Edition can also be procured in paperback from bookstores.
Remark:
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While these suggested ideas for structured personal study will significantly contribute to the
participants’ learning, it is not mandatory to follow these ideas.
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2.7
Recommended Books
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Instructor | PMP ® Exam Preparation Course | Guidelines for the PMP Exam Preparation
2.7 RECOMMENDED BOOKS
Guidelines for the PMP Exam Preparation
The recommended books for the PMP exam preparation are:
PMBOK Guide, Fifth Edition, by Project Management Institute
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Recommended Books
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PMP® Exam
Preparation
The PMP Exam: How to Pass On Your First Try, by Andy Crowe
PMP Exam Prep, Eighth Edition, by Rita Mulcahy
PMP: Project Management Professional Study Guide by Kim Heldman
Head First PMP: A Brain-Friendly Guide to Passing the Project Management Professional Exam by
Andrew Stellman and Jennifer Greene
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For preparing for the examination, it is necessary to know about the recommended books and reading
materials that you should read before appearing for the examination.
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2.8
Module Summary
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PMP ® Exam Preparation Course
MODULE SUMMARY
Guidelines for the PMP Exam Preparation
Module Summary
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PMP® Exam
Preparation
Guidelines for filling out the PMP exam application form
Study plan for covering maximum content in a stipulated time
Exam tips for preparing and taking the PMP exam
Recommended books and reading materials
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Prerequisites of the exam and exam details
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In this module, we covered the following concepts:
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This module has covered the prerequisites of the exam and exam details along with the steps for filling
out the PMP exam application form. The module also covered the tips for preparing and taking the PMP
exam and the recommended books for the exam preparation.
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