1. business and industrial

DISCOVER • ENGAGE • ADVANCE • PERFORM
Discover and Advance
your Talent with
TTI TriMetrix® HD
“Ten months after applying TriMetrix HD, we
were able to eliminate turnovers completely
in a market with historical rates of 50%.”
Based on a unique 55-factor
analysis, TriMetrix HD will help
you discover superior talent,
improve communication,
reduce turnover and increase
overall productivity.
Provided By:
The Nielson Group
www.nielsongroup.com
972.346.2892
©2013 TTI SUCCESS INSIGHTS
TriMetrix HD brings the
four sciences of behaviors,
motivators, acumen and
competencies together in
a validated, bias-free and
fully integrated assessment
that meets EEOC and OFCCP
requirements.
TriMetrix HD is available in
management/staff, executive
and sales versions.
What Does TriMetrix HD Provide?
Adapted Style
Behaviors
D
Behavioral research suggests that the most effective people are those who
understand themselves, both their strengths and weaknesses, so they can
develop strategies to meet the demands of their environment. This report
measures the four dimensions of normal behavior: dominance, influence,
steadiness and compliance.
TriMetrix HD tells you how this individual will perform.
I
S
Natural Style
C
D
100
100
90
90
80
80
70
70
60
60
50
50
40
40
30
30
20
20
10
10
0
I
S
C
0
33 55 45 78
32 56 53 71
Motivators
Knowledge of an individual’s motivators help to tell us why they do things.
The Personal Motivation & Engagement report measures the relative
prominence of six basic interests or motivators (a way of valuing life):
Theoretical, Utilitarian, Aesthetic, Social, Individualistic and Traditional.
TriMetrix HD illuminates what motivates this individual’s behavior.
Competencies
Development Indicator
This section of your report shows your development level of 25 personal skills based on your responses to
the questionnaire. The 25 personal skills have been categorized into four levels; based on means and
standard deviations. Well Developed, Developed, Moderately Developed and Needs Development.
Personal Skills Ranking
1 Understanding & Evaluating Others
An individual’s hierarchy of competencies is key to their success, and knowing
what they are is essential to reaching one’s goals. This report is designed to
assist managing and developing a career. For many jobs, personal skills are as
important as technical skills in producing superior performance.
TriMetrix HD describes what this individual “has done” in 25 research based
capacites related to the business enviornment.
2 Planning & Organizing
3 Personal Accountability
4 Conflict Management
5 Presenting
6 Flexibility
7 Problem Solving Ability
8 Self-Management
9 Customer Focus
10 Employee Development/Coaching
11 Teamwork
12 Written Communication
13 Decision Making
14 Resiliency
15 Conceptual Thinking
16 Goal Achievement
17 Diplomacy & Tact
18 Continuous Learning
19 Creativity
20 Empathy
21 Negotiation
22 Interpersonal Skills
23 Leadership
24 Persuasion
25 Futuristic Thinking
Note:
Don't be concerned if you have not developed all 25 personal skills. Research
has proven that individuals seldom develop all 25. Development of the most
important personal skills needed for your personal and professional life is what
is critical.
Well Developed
Developed
Provided by:
Your Address Here
Your Phone Number Here
Your Email Address Here
EXTERNAL FACTORS (Part 1)I
10
9
9
8
8
7
7
6
6
5
5
4
4
3
3
2
2
1
1
0
0
Score
Practical
Thinking
Systems
Judgment
8.8
8.2
9.4
Sense of SelfR
ole
Awareness
Self Direction
8.0
7.8
6.2
Bias
50
100
-+
50
100
100
-+
50
100
100
Needs Development
Juliane Sample
Copyright © 2006-2013. Target Training International, Ltd.
NTERNAL FACTORS (Part 2)
10
Understanding
Others
Moderately Developed
-+
50
100
100
-+
50
100
100
-+
50
100
100
-+
100
Acumen Capacity Index
The Acumen Indicators section is designed to help individuals truly
understand themselves, how they analyze and interpret their experiences.
A person’s acumen, keenness and depth of perception or discernment, is
directly related to performance.
TriMetrix ACI explores both how a person’s judgement impacts interaction
with the external world, and his or her own self-perception.
When used with TTI’s patented job benchmarking
system, TriMetrix HD offers a complete picture of a
position, allowing you to compare talent to the unique
requirements of any job.
©2013 TTI SUCCESS INSIGHTS
58
DISCOVER • ENGAGE • ADVANCE • PERFORM
Make Better Decisions with
TTI TriMetrix® EQ
“After assessing our staff, implementing EQ
training, and working on employees’ specific
work strategies, we saw a 25% increase in
annual profits.”
Leveraging the power of three
sciences, TTI TriMetrix EQ
measures your ability to sense,
understand and effectively
apply the power and acumen
of emotions to facilitate high
levels of collaboration and
productivity.
TriMetrix EQ combines
Behaviors, Motivators and
Emotional Intelligence in a
fully integrated assessment.
Provided By:
The Nielson Group
www.nielsongroup.com
972.346.2892
©2013 TTI SUCCESS INSIGHTS
TriMetrix EQ is available in
management/staff, executive
and sales versions.
What Does TriMetrix EQ Provide?
Behaviors
Adapted Style
Behavioral research suggests that the most effective people are those who
understand themselves, both their strengths and weaknesses, so they can
develop strategies to meet the demands of their environment. This report
measures the four dimensions of normal behavior: dominance, influence,
steadiness and compliance.
TriMetrix EQ tells you how this individual will perform.
D
100
I
S
Natural Style
C
D
100
90
90
80
80
70
70
60
60
50
50
40
40
30
30
20
20
10
10
0
I
S
0
33 55 45 78
32 56 53 71
Motivators
Knowledge of an individual’s motivators help to tell us why they do things.
The Personal Motivation & Engagement report measures the relative
prominence of six basic interests or motivators (a way of valuing life):
Theoretical, Utilitarian, Aesthetic, Social, Individualistic and Traditional.
TriMetrix EQ illuminates what motivates this
individual’s behavior.
Emotional Intelligence
The report was designed to provide insight into two broad areas:
Intrapersonal and Interpersonal emotional intelligence. Within these broad
areas, this report measures five dimensions of emotional intelligence: SelfAwareness, Self Regulation, Motivation, Empathy and Social Skills.
Emotional Quotient Assessment Results
The Emotional Quotient (EQ) is a measure of your ability to sense,
understand, and effectively apply the power and acumen of your emotions and
the emotions of others in order to facilitate high levels of collaboration and
productivity. Your overall score on the Emotional Quotient Assessment
indicates your level of overall emotional intelligence. The higher the number,
the more emotionally intelligent you are. If your goal is to raise your EQ, the
components on which you have scored the lowest should be the focus of your
development.
1. SELF-AWARENESS - The ability to recognize and understand your
moods, emotions and drives, as well as their effect on others.
0
1
2
3
4
5
6
7
8
9
10
9.0
7.4*
2. SELF-REGULATION - The ability to control or redirect disruptive
impulses and moods and the propensity to suspend judgment and think
before acting.
0
1
2
3
4
5
6
7
8
9
10
9.7
7.2*
3. MOTIVATION - A passion to work for reasons that go beyond money or
status, and a propensity to pursue goals with energy and persistence.
0
1
2
3
4
5
6
7
8
9
10
9.8
7.9*
4. EMPATHY - The ability to understand the emotional makeup of other
people.
0
1
2
3
4
5
6
7
8
9
10
8.7
7.5*
5. SOCIAL SKILLS - A proficiency in managing relationships and building
networks.
0
TriMetrix EQ focuses and improves on an individual’s decision
making abilities.
1
2
3
4
5
6
7
8
9
10
8.2
7.6*
* 68% of the population falls within the shaded area.
Provided by:
Your Address Here
Your Phone Number Here
Your Email Address Here
Systematically integrating TTI’s Emotional Quotient
with behaviors and motivators increases your
understanding of one’s talents and allows for efficient
and effective on the job decision making.
©2013 TTI SUCCESS INSIGHTS
C
Michael Sample
Copyright © 2013, Dr. Izzy Justice and Target Training International, Ltd.
45
DISCOVER • ENGAGE • ADVANCE • PERFORM
Engage and Advance
High Potentials with
TTI TriMetrix® ACI
“With TriMetrix ACI, not only do I get an in-depth report of my
employees’ individual behaviors and motivators, but I’m also able
to better understand how each person analyzes and interprets
experiences. I call it the 30,000 foot view of the person.”
Leveraging the power of
three sciences, TriMetrix ACI
measures how one thinks and
makes decisions, evaluating
the intrinsic, extrinsic and
systemic capacity of the
individual.
Provided By:
The Nielson Group
www.nielsongroup.com
972.346.2892
©2013 TTI SUCCESS INSIGHTS
TriMetrix ACI combines
Behaviors, Motivators and
Acumen together in one
validated, bias-free and fully
integrated assessment that
meets EEOC and OFCCP
requirements.
TriMetrix ACI is available in
management/staff, executive
and sales versions.
What Does TriMetrix ACI Provide?
Adapted Style
Behaviors
Behavioral research suggests that the most effective people are those who
understand themselves, both their strengths and weaknesses, so they can
develop strategies to meet the demands of their environment. This report
measures the four dimensions of normal behavior: dominance, influence,
steadiness and compliance.
TriMetrix ACI tells you how this individual will perform.
D
100
I
S
C
Natural Style
D
100
90
90
80
80
70
70
60
60
50
50
40
40
30
30
20
20
10
10
0
I
S
C
0
33 55 45 78
32 56 53 71
Motivators
Knowledge of an individual’s motivators help to tell us why they do things.
The Personal Motivation & Engagement report measures the relative
prominence of six basic interests or motivators (a way of valuing life):
Theoretical, Utilitarian, Aesthetic, Social, Individualistic and Traditional.
TriMetrix ACI illuminates what motivates this
individual’s behavior.
Acumen Capacity Index
The Acumen Indicators section is designed to help an individual truly
understand themselves, how they analyze and interpret their experiences.
A person’s acumen, keenness and depth of perception or discernment, is
directly related to performance. The stronger a person’s acumen, the more
aware they are of their reality in both their internal and external world.
EXTERNAL FACTORS (Part 1)I
10
9
9
8
8
7
7
6
6
5
5
4
4
3
3
2
2
1
0
TriMetrix ACI explores both how a person’s
judgement impacts interaction with the external
world, and his or her own self-perception.
1
Understanding
Others
Score
Practical
Thinking
Systems
Judgment
8.8
8.2
9.4
Sense of SelfR
ole
Awareness
Self Direction
8.0
7.8
6.2
Bias
50
100
-+
50
100
100
-+
50
100
By integrating TTI’s Acumen Capacity Index with
Behaviors and Motivators, TriMetrix ACI will increase
your understanding of an individual’s talents, leading
to personal and professional development.
©2013 TTI SUCCESS INSIGHTS
NTERNAL FACTORS (Part 2)
10
100
-+
50
100
100
-+
50
100
100
-+
50
100
100
-+
100
0
DISCOVER • ENGAGE • ADVANCE • PERFORM
Engage Human
Capital Potential with
TTI TriMetrix® DNA
“TTI’s solutions provide a great launching point for our
company to more fully optimize our current work force.
Tools such as TriMetrix DNA ensure we make moves with
the appropriate alignment of responsibilities.”
Leveraging the power of
three sciences, TriMetrix DNA
will help you leverage your
human capital potential by
understanding how people
behave, what drives them and
which soft skills they bring to
the workplace.
Provided By:
The Nielson Group
www.nielsongroup.com
972.346.2892
©2013 TTI SUCCESS INSIGHTS
TriMetrix DNA combines
behaviors, motivators and
competencies together in a
validated, bias-free and fully
integrated assessment that
meets EEOC and OFCCP
requirements.
TriMetrix DNA is available in
management/staff, executive
and sales versions.
What Does TriMetrix DNA Provide?
Behaviors
Adapted Style
Behavioral research suggests that the most effective people are those who
understand themselves, both their strengths and weaknesses, so they can
develop strategies to meet the demands of their environment. This report
measures the four dimensions of normal behavior: dominance, influence,
steadiness and compliance.
TriMetrix DNA tells you how this individual will perform.
D
100
I
S
C
Natural Style
100
90
90
80
80
70
70
60
60
50
50
40
40
30
30
20
20
10
10
0
D
I
S
C
0
33 55 45 78
32 56 53 71
Motivators
Knowledge of an individual’s motivators help to tell us why they do things.
The Personal Motivation & Engagement report measures the relative
prominence of six basic interests or motivators (a way of valuing life):
Theoretical, Utilitarian, Aesthetic, Social, Individualistic and Traditional.
TriMetrix DNA illuminates why this individual acts the way
he or she does.
Competencies
An individual’s hierarchy of competencies is key to their success, and knowing
what they are is essential to reaching their goals. This report is designed to
assist managing and developing a career. For many jobs, personal skills are as
important as technical skills in producing superior performance.
Development Indicator
This section of your report shows your development level of 23 personal skills based on your responses to
the questionnaire. The 23 personal skills have been categorized into four levels; based on means and
standard deviations. Well Developed, Developed, Moderately Developed and Needs Development.
Personal Skills Ranking
1 Continuous Learning
2 Customer Service
3 Conflict Management
4 Creativity/Innovation
5 Analytical Problem Solving
6 Negotiation
7 Interpersonal Skills
8 Employee Development/Coaching
9 Persuasion
10 Management
11 Self-Management (time and priorities)
12 Personal Effectiveness
13 Flexibility
14 Decision Making
15 Presenting
16 Goal Orientation
17 Teamwork
18 Diplomacy
19 Written Communication
20 Planning/Organizing
TriMetrix DNA describes what this individual “has done” in 23
research based capacites related to the business enviornment.
21 Leadership
22 Futuristic Thinking
23 Empathy
Note:
Don't be concerned if you have not developed all 23 personal skills. Research
has proven that individuals seldom develop all 23. Development of the most
important personal skills needed for your personal and professional life is what
is critical.
Well Developed
Developed
Moderately Developed
Needs Development
Mark Sample
Copyright © 2006-2013. Target Training International, Ltd.
When used with TTI’s patented job
benchmarking system, TriMetrix DNA will
identify, prioritize and calibrate performance
criteria, allowing for exceptional job fit.
©2013 TTI SUCCESS INSIGHTS
2
DISCOVER • ENGAGE • ADVANCE • PERFORM
Make Better Decisions with
TTI Emotional Quotient™
“After assessing our staff, implementing EQ
training, and working on employees’ specific
work strategies, we saw a 25% increase in
annual profits.”
Emotional Quotient (EQ)
measures emotional
intelligence, or your ability
to sense, understand and
effectively apply the power
and acumen of emotions
to facilitate high levels of
collaboration and productivity.
Provided By:
The Nielson Group
www.nielsongroup.com
972.346.2892
©2013 TTI SUCCESS INSIGHTS
With EQ training, your
employees will develop the
skills and knowledge to better
understand your customers,
how to manage their
expectations, and ultimately
meet their needs.
TTI Emotional Quotient is
available as a stand-alone
report, or integrated with
Behaviors and Motivators in
TTI TriMetrix® EQ.
What Does Emotional Quotient Provide?
Emotional Quotient Assessment Results
The Emotional Quotient (EQ) is a measure of your ability to sense,
understand, and effectively apply the power and acumen of your emotions and
the emotions of others in order to facilitate high levels of collaboration and
productivity. Your overall score on the Emotional Quotient Assessment
indicates your level of overall emotional intelligence. The higher the number,
the more emotionally intelligent you are. If your goal is to raise your EQ, the
components on which you have scored the lowest should be the focus of your
development.
1. SELF-AWARENESS - The ability to recognize and understand your
moods, emotions and drives, as well as their effect on others.
0
1
2
3
4
5
6
7
8
9
10
9.0
7.4*
2. SELF-REGULATION - The ability to control or redirect disruptive
impulses and moods and the propensity to suspend judgment and think
before acting.
0
1
2
3
4
5
6
7
8
9
10
Em
9.7
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7.2*
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Copyright © 2013, Dr. Izzy Justice and Target Training International,
Ltd.
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The Emotional Quotient report looks at a person’s
emotional inteligence, which is the ability to sense,
understand and effectively apply the power and
acumen of emotions to facilitate high levels of
collaboration and productivity. The report was
designed to provide insight into two broad
areas: Intrapersonal and Interpersonal emotional
intelligence.
This report measures five dimensions of emotional
intelligence:
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46
1. Self-Awareness
2.Self Regulation
3.Motivation
4.Empathy
5.Social Skills
Studies have shown that salespeople and customer
service agents who have undergone EQ training
develop more accounts, have higher sales, deliver
strong customer service and realize better customer
retention than those who have not.
(Consortium for Research on Emotional Intelligence in Organizations)
©2013 TTI SUCCESS INSIGHTS
DISCOVER • ENGAGE • ADVANCE • PERFORM
Recruit and Retain
Effective Teams with
TTI Talent Insights®
“By implementing Talent Insights in our
call center’s hiring process, we slashed our
turnover rate in half, saving the company
over $500,000 a year.”
Ideal for the recruitment
and retention of entry levelcustomer service and general
support talent, Talent Insights
is simple, yet sophisticated.
Talent Insights effortlessly
integrates the Behaviors
individuals bring to the job
and the Motivators that drive
them.
Provided By:
The Nielson Group
www.nielsongroup.com
972.346.2892
©2013 TTI SUCCESS INSIGHTS
Talent Insights is available in
management/staff, executive
and sales versions.
What Does TTI Talent Insights® Provide?
Behaviors
Adapted Style
Behavioral research suggests that the most effective people are those who
understand themselves, both their strengths and weaknesses, so they can
develop strategies to meet the demands of their environment. This report
measures the four dimensions of normal behavior: dominance, influence,
steadiness and compliance.
Talent Insights tells you how this individual will perform.
100
D
I
S
C
Natural Style
100
90
90
80
80
70
70
60
60
50
50
40
40
30
30
20
20
10
10
0
D
I
C
0
33 55 45 78
Motivators
32 56 53 71
Knowledge of an individual’s motivators help to tell us why they do things.
The Personal Motivation & Engagement report measures the relative
prominence of six basic interests or motivators (a way of valuing life):
Theoretical, Utilitarian, Aesthetic, Social, Individualistic and Traditional.
Talent Insights illuminates what motivates this
individual’s behavior.
Talent Insights defines how an individual’s behaviors
and motivators blend together, so you’ll understand
how to enhance performance and increase overall job
satisfaction.
©2013 TTI SUCCESS INSIGHTS
S
DISCOVER • ENGAGE • ADVANCE • PERFORM
Achieve Success with
ODsurveys Plus
You don’t have to spend hours developing a survey to
assess your organization. ODsurveys Plus offers survey
question templates to aid in the development of your
fully customizable survey.
The need for accurate and timely
assessment of organizational
development priorities has never
been more important than in
today’s rapidly evolving workplace.
Managers must continually be in
touch with customer demands,
how to adjust services/products
to meet customer expectations,
how well employees are achieving
organizational goals and
where the organization needs
realignment in order to succeed.
However, these areas continually
change, presenting management
with moving targets.
Provided By:
The Nielson Group
www.nielsongroup.com
972.346.2892
©2013 TTI SUCCESS INSIGHTS
ODsurveys Plus provides an
efficient alternative to the laborintensive survey process. Now your
organization can quickly identify
the types of interventions required
to grow.
Survey Options
Surveys are completely customizable to measure what you need to know and are easily administered
24/7 through secure online access.
Organizational Development/Employee
Engagement Surveys
nts
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en
lead
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good
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Successful organizations see the importance of addressing the
needs of employees. To do this, an organization must regularly
assess its services, policies and practices to ensure they are
providing the leadership, work environment, management practices
and incentives top notch employees require. Organizational and
employee engagement surveys, customized to gather the right
information, are a vital diagnostic tool to determine how the
organization can improve or modify their culture to achieve
employee satisfaction.
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to provide valuable feedback regarding the effectiveness of another
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2
Providing the best products or services to your clients is critical
to success. A customer feedback survey will give you the valuable
feedback you need to ensure your clients will continue to support
your organization. The customer feedback survey also tells your
clients that you care about your relationship with them. Get the facts
related to the success of your new marketing plan, or an evaluation
of a new product.
Since each survey can be customized to suit your needs, you are in control of the parameters. You
choose the survey titles, content, respondent instructions, demographic filters, categories, questions,
rating scales and comment areas. Survey results can be viewed in a variety of report options, including
mean score, unfavorable/favorable, frequency distribution and written comments report.
ODsurveys Plus brings all the value with minimal
time investment. With the ability to complete surveys
anywhere, anytime, it is fast and easy to obtain crucial
decision-making information that will support continued
organizational success.
©2013 TTI SUCCESS INSIGHTS
DISCOVER • ENGAGE • ADVANCE • PERFORM
Innovate Talent
Management with
Job Benchmarking
By investing in Job Benchmarking, you’ll
secure the talent necessary for success while
eliminating common biases often associated
with the hiring process.
TTI’s patented Job Benchmarking
process is a unique and effective
solution because it benchmarks a
specific job, not the person in the
job. To do this, we let the job talk
through an interactive process and
job assessment.
When Job Benchmarking is
implemented properly, it will have
a direct effect on your business’
bottom line. You’ll not only attract
the best candidates, but you’ll save
time and money by hiring the right
people the first time and reducing
the learning curve with new
employees who are strategically
matched to fit your company.
PROVIDED BY:
The Nielson Group
www.nielsongroup.com
972.346.2892
©2013 TTI SUCCESS INSIGHTS
Begin today with a review of
how TTI’s Job Benchmarking
Process can contribute to your
talent management —and lay a
foundation for success!
073013
Job Benchmarking Process
Job Benchmarking can be broken into four key phases. Each phase is contingent on the one prior,
and the entire benchmarking process can be duplicated across all positions within the company.
Setup: Identify the Job and “Subject Matter Experts”
It is important to understand why the job exists, how success in the job is measured, the history
of the position and how it fits the company strategy. The Subject Matter Experts (SMEs) are
people within the organization that have a direct connection to the job. Their expertise will help
you create the job benchmark.
Key Accountabilities: Define, Prioritize and Weigh Key Accountabilities
Through discussion, the SMEs will define a comprehensive yet succinct group of 3-5 key
accountabilities for the position. These will be ranked by importance and time requirement.
Assessment: Respond to the Job Assessment and Review the Multiple Respondent Report
The SMEs will respond to the Job Assessment keeping the Key Accountabilities in mind. Based on
a unique analysis, the Multiple Respondent Report combines the input of all SMEs to create a
benchmark for the job.
Results: Compare Talent to the Job Benchmark using a Gap Report.
A talent assessment on the same scale as the job will identify the characteristics an individual
will bring to the job, allowing you to easily determine the best job fit and identify coaching
opportunities. Within the framework of a company’s overall selection process, effective hiring
decisions can be made and productivity can begin immediately.
Job Benchmarking Tools
TTI offers many benchmarking tools to ensure the
best job fit. We recommend the following suites for
superior Job Benchmarking:
TTI TriMetrix® DNA
TTI Talent Insights
Talent Insights blends
behaviors and motivators in
a validated, bias-free and
fully integrated assessment
that meets EEOC and
OFCCP requirements. When
used with TTI’s patented
Job Benchmarking system,
Talent Insights will help you
understand how to enhance
performance and increase
overall job satisfaction.
©2013 TTI SUCCESS INSIGHTS
073013
TriMetrix DNA combines
behaviors, motivators and
competencies together in
a validated, bias-free and
fully integrated assessment
that meets EEOC and
OFCCP requirements. When
used with TTI’s patented
Job Benchmarking system,
TriMetrix DNA will identify,
prioritize and calibrate
performance criteria, allowing
for exceptional job fit.
TTI TriMetrix® HD
TriMetrix HD brings the
four sciences of behaviors,
motivators, competencies
and acumen together in a
validated, bias-free and
fully integrated assessment
that meets EEOC and
OFCCP requirements.
When used with TTI’s
patented Job Benchmarking
system, TriMetrix HD offers
a complete picture of a
position, allowing you to
compare talent to the unique
requirements of any job.