EMOTIONAL RESPONSE TO BEAUTY By JENNIFER HUCKEBA A THESIS PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ADVERTISING UNIVERSITY OF FLORIDA 2005 Copyright 2005 by Jennifer Huckeba This thesis is dedicated to my parents, Leurise Phillips and Jerre Steve Huckeba, and my stepfather, Ken Phillips, for their love and continued support throughout life and my academic career. And to my boyfriend, Chris Pattillo, for his continued patience and reassurance. ACKNOWLEDGMENTS I would like to thank Alaina Rodriguez and Julia Thomas—this project would not have been possible without their help and continued encouragement. Academically, I would like to thank two of my committee members—Dr. John Sutherland for sharing his fatherly advice and guidance, and Dr. Robyn Goodman for her patience. I truly appreciate the help that Dr. Jim Geason, Patrick Reaves, Jody Hedge, and James Albury offered to me—this project would not have completed in time without them. iv TABLE OF CONTENTS page ACKNOWLEDGMENTS ................................................................................................. iv LIST OF TABLES............................................................................................................ vii LIST OF FIGURES ......................................................................................................... viii ABSTRACT....................................................................................................................... ix CHAPTER 1 INTRODUCTION ........................................................................................................1 2 REVIEW OF LITERATURE .......................................................................................3 Attractiveness and Persuasion ......................................................................................3 Attractive Models’ Effect on the Perceptions of Advertising in Women .............6 Why Women Use Cosmetics ........................................................................................8 Types of Spokespeople ...............................................................................................10 Celebrity Endorsers ....................................................................................................11 The Beauty Match Up Hypothesis and the Six Types of Beauty ...............................12 Using AdSAM® to Measure Emotional Response ....................................................16 Need for Present Research..........................................................................................20 Research Questions.....................................................................................................21 Conclusion ..................................................................................................................21 Hypothesis: ..........................................................................................................21 3 METHODOLOGY .....................................................................................................22 Research Design and Stimuli......................................................................................22 Subjects and Questionnaires .......................................................................................23 Test One...............................................................................................................24 Test Two..............................................................................................................24 v 4 RESULTS ...................................................................................................................26 R1: What are the Strongest and Weakest Examples for Each of the Six Types of Beauty? ..................................................................................................................26 R2: How Many Types of Beauty are Present in the Data? ........................................29 R3: Which are the Strongest, Weakest, and Middle Examples for Each of the New Types of Beauty?...........................................................................................38 5 DISCUSSION.............................................................................................................48 Conclusions.................................................................................................................48 Hypothesis and Research Question One..............................................................48 Research Question Two.......................................................................................48 Research Question Three.....................................................................................49 Research Question Four ......................................................................................49 This Study’s Possible Effects on the Industry.....................................................51 Limitations..................................................................................................................51 Future Research ..........................................................................................................52 LIST OF REFERENCES...................................................................................................53 BIOGRAPHICAL SKETCH .............................................................................................56 vi LIST OF TABLES Table page 4-1 Best examples of beauty types according to agree versus disagree respondent ratings. ......................................................................................................................27 4-2 Worst examples of beauty types according to agree versus disagree respondent ratings. ......................................................................................................................27 4-3 A grid of the photographs of each model corresponding to their numbers in the sets of photographs...................................................................................................28 4-4 Varimax rotated component matrix factor loadings for each of the 42 models. ......30 4-5 Strongest, weakest, and middle model examples for sensual/sexual and young feminine....................................................................................................................39 4-6 Pleasure, arousal, and dominance scores for the strong, weak, and middle scoring models for sensual/sexual and young feminine...........................................40 4-11 AdSAM® prominent emotional index table showing respondents’ feeling towards the strongest young feminine model, C1. ...................................................46 4-12 AdSAM® prominent emotional index table showing respondents’ feeling towards the strongest sensual/sexual model, SK2....................................................46 vii LIST OF FIGURES Figure page 2-1 Prototypes of beauty dimensions elicited from fashion editors ...............................15 2-2 Example of the self assessment manikin used in AdSAM® testing. Row one represents pleasure, row two represents arousal and row three represents dominance. ...............................................................................................................17 2-3 Example of AdSAM® scores graphed on a scale of pleasure and arousal. .............19 2-4 Pleasure and arousal scale used to graph AdSAM® scores.....................................19 4-1 Strong, middle, and weak examples of models for young feminine emotional response means graphed on a scale or pleasure and arousal. ...................................42 4-2 Strong, middle, and weak examples of models for sensual/sexual emotional response means graphed on a scale or pleasure and arousal. ...................................43 4-3 Strong, middle, and weak examples of models for sensual/sexual and young feminine emotional response means graphed on a scale or pleasure and arousal....44 viii Abstract of Thesis Presented to the Graduate School of the University of Florida in Partial Fulfillment of the Requirements for the Degree of Master of Advertising EMOTIONAL RESPONSE TO BEAUTY By Jennifer Huckeba May 2005 Chair: Jon Morris Major Department: Journalism and Communications It has been said that advertisers believe that the beautiful are credible. Personal attractiveness is important persuasion because there is a tendency to consistently attribute more positive qualities to people who are physically attractive rather than unattractive. The current study attempts to continue the research of Michael Solomon, Richard Ashmore, and Laura C. Longo's study "The Beauty Match-Up Hypothesis: Congruence Between Types of Beauty and Product Images in Advertising," Journal of Advertising (21), 23-24. This study continues the previous research first by testing the six dimensions of beauty using factor analyses, then by measuring emotional responses to the pre-determined beauty types. This research goes one step further than the previous study by using a factor analysis to combine the types of beauty into two opposite dimensions—sensual/sexual and young feminine. Additionally, the present study attempts to measure the emotional responses of college females to models so that we may better understand which images of models most effectively appeal to them in advertising. ix CHAPTER 1 INTRODUCTION Advertisers believe the beautiful are credible (Joseph, 1982). The increasing use of attractive models as a persuasion method can be found in advertisements for nearly every item that may have an influence on a women's appearance. Many studies link the way a woman feels about her body to the effectiveness of attractiveness as a persuasion method (Zinkhan and Hong, 1991; Hanson and Hill, 1994). Women who are less confident about their bodies may respond more positively to ads that feature physically attractive endorsers (Hanson, Hill and Stephens, 1994). Certain types of beauty are more appropriately paired with one product or brand, than with another (Solomon, Ashmore and Longo, 1992). The Beauty Match-up Hypothesis theorized that people have theories of beauty that influence their emotional responses to models in advertising (Solomon, Ashmore and Longo, 1992). For example, attractive people vary in exactly how they are attractive and different types of attractiveness may be best matched with different products (Solomon, Ashmore and Longo, 1992). The Beauty Match-up Hypothesis study divided beauty into types based on facial features, appearance of age, attire (if applicable), and flaws (Solomon, Ashmore and Longo, 1992). The types are: Classic Beauty/Feminine, Cute, Sex Kitten, Sensual/Exotic, Trendy, and Girl-Next-Door (Solomon, Ashmore and Longo, 1992). Studies have determined that attractiveness can persuade women to buy products, but they fail to explore how women feel about the models they are shown in the advertisements and if they prefer one type of beauty to another (Solomon, Ashmore and 1 2 Longo, 1992; Joseph, 1982). To further research and knowledge surrounding attractiveness as a persuasion method to women, women's emotional responses models should be studied. Continuing the research of Solomon, Ashmore, and Longo by measuring women's emotional responses to numerous models will lead to a better understanding of how women feel about the images they encounter in advertising, in addition to showing us how to more successfully attract women to numerous products (1992). CHAPTER 2 REVIEW OF LITERATURE Attractiveness and Persuasion According to The Physical Attractiveness Phenomena, “no objective or absolute answer exists for the question of who is physically attractive or what determines physical attractiveness” (Patzer, 1985, 187). Because of this, the truth-of-consensus method is often used to measure physical attractiveness (Patzer, 1985). “This method is based on the premise that judgments of physical attractiveness are necessarily subjective, and that such judgments are formed through gestalt principles of person perception rather than single characteristics” (Patzer, 1985, 187). In the truth-of –consensus method, if numerous judges rate a stimulus person as high or low in physical attractiveness, then the stimulus person represents that level of physical attractiveness (Patzer, 1985). The present study asks subjects not to rate the physical attractiveness of a stimulus person, but to judge the type of attractiveness. It may be suggested that the principles behind the truth-of-consensus method may also apply to deciphering type of beauty if they are an accredited form of measuring level of attractiveness. It is a thought that physical attractiveness are worldly and evolutionary. “Many physical characteristics have evolved in specific ways that make a given animal attractive to another” (Sarwer, Magee, and Clark, 2004, 29). Clear skin, bright eyes, and lustrous hair are the beauty characteristics of youthfulness, pathogen resistance, symmetry, body ratios, and averageness (Sarwer, Magee, and Clark, 2004). “These features are desired by men and women the world over” (Sarwer, Magee, and Clark, 2004, 29). 3 4 The results of Patzer’s study suggest that as communicator attractiveness increases, persuasive communication effectiveness increases (Patzer, 1985). “Low, moderate, and high communicator physical attractiveness produce negative, neutral, and positive effectiveness, respectively” (Patzer, 1985, 187). “Source attractiveness becomes critical to persuasive impact to the extent that the receiver is motivated to enhance sense of self, social reputation, or gratifying role relationships by identifying with admired sources and interjecting their attitudes” (McGuire, 1985, 264). These findings suggest that “persuasion occurs through the compliance process when the receiver wants to get a reward or avoid a punishment from a powerful source” (McGuire, 1985, 266). According to an article entitled "The Credibility of Physically Attractive Communicators: A Review," advertisers believe that the beautiful are credible and that physically attractive sources can contribute to a communication’s effectiveness (Joseph, 1982). “Personal attractiveness is an important and pervasive source of influence in a variety of interpersonal situations . . . [there is the] presence of a physical attractiveness stereotype—a tendency to consistently attribute more positive qualities to people who are physically attractive rather than unattractive” (Joseph, 1982, 16). Other research results coincide by stating that attractive people are likely to be viewed “as more sensitive, kind, sociable, interesting, outgoing, strong, poised, and exciting than less attractive people” (Bertolissi, Lind and Perlini, 1999, 1). American females who dislike their bodies may respond more positively to products in ads that feature physically attractive (thin) female endorsers, when compared to women who are satisfied with their body types (Hanson, and Hill, 1994). 5 When the product has little to do with appearance, the model may be more credible if less or unattractive (Baker and Churchill, 1977). “The results suggest that in trying to sell a nonromantically-oriented product to males, an unattractive female model may be more persuasive in creating eventual product purchase than an attractive model” (Baker and Churchill, 1977, 553). Baker and Churchill used a seven-point Likert scale to have subjects determine how attractive or unattractive they believed each model was. “The results suggest that the sex and physical attractiveness of an ad model do influence peoples’ evaluations of aesthetic qualities of an advertisement and therefore seem to be important determinants of the attention-getting value of the ad and the subjects’ liking of the ad” (Baker and Churchill, 1977, 553). Automobile manufacturers are just one of many who use attractiveness as a persuasive measure. Ford Motor Company uses models at auto shows to “spin on the turntables with automakers’ latest models . . . Although some auto show models are basically decorative, many narrate technical scripts and are expected to be informed about the vehicles they promote” (Stroud, 1990, S-2). Car companies choose carefully which type of model they want representing their cars (Stroud, 1990). “Mazda employed ‘California-looking’ blond, blue-eyed, young, perky talent dressed informally in long jackets and yellow walking shorts to promote its sporty Miata convertible [in 1989]. . . Chrysler narrator/models tend to be ‘tall, classy and very mid-American’ but are as approachable as the girl next door” (Stroud, 1990, S-2). Numerous cosmetics companies also carefully choose models to convey a specific image. “To Elizabeth Arden, beauty is a glamorous, Grace Kelly-esque woman. Chanel sees it as the dark-haired, serene Carole Bouquet and Estée Lauder as the foreign, 6 perfectly gorgeous Paulina Porizkova” (Wells, 1989, 46). The article also states that “consistent among all is a reliance on the model to telegraph a precise message about the company” (Wells, 1989, 46). Attractive Models’ Effect on the Perceptions of Advertising in Women The media can be a powerful and persuasive tool in influencing young viewers’ self-images (Parker, 2000). High levels of identification and realism can enhance the power of the media and shape college students’ sexual attitudes and assumptions (Ward, Gorvine, and Cytron-Walker, 2002). One of the reasons that the attractiveness of models in the media can have a positive effect on the credibility of advertising is self-concept. “Ideal self concept is the reference point in which actual self is compared. If there is a gap between them, an individual strives to achieve the ideal state. In this respect, ideal self is a motive force driving and individual upward” (Zinkhan and Hong, 1991, 348). Therefore, if an individual views an advertisement featuring a model that she views to be better in some way than her, she is more likely to purchase that item (Zinkhan and Hong, 1991). “Self concept is a promising variable for explaining the effectiveness of various promotional strategies. Specifically, promotional efforts may be more effective if they are directed toward establishing a product image congruent with a consumer’s own selfconcept, compared to non-matching appeals, may lead consumers to subsequent behaviors favorable to the product advertised” (Zinkhan and Hong, 1991). Zinkhan and Hong’s research efforts suggest that when a product is consumed primarily in private, the consumer is less concerned about what others think about them consuming the product (1991). In this situation, the main consideration is the degree to which the product is satisfactory in the eyes of the individual consuming the product (Zinkhan and Hong, 7 1991). “Thus, products congruent with ideal self would evoke low buying intention when the gap between product image and the present state of self is excessive” (Zinkhan and Hong, 1991, 352). According to the Social-Comparison Theory, people may compare themselves to others for reasons other than self-evaluation (Martin and Kennedy, 1993). “The tendency of female preadolescents and adolescents to compare themselves to models in ads increases, and this tendency is greater for those with lower self-perceptions of physical attractiveness and/or lower self-esteem” (Martin and Kennedy, 1993, 526). Selfimprovement prompts upward comparisons with others (Martin and Gentry, 1997). Girls are likely to view their bodies as objects, allowing physical appearance to determine how they, and others, judge their overall value as a person (Martin and Gentry, 1997). According to the Social-Comparison Theory, people may compare themselves to others for reasons other than self-evaluation (Martin and Kennedy, 1993). “The tendency is greater for those with lower self-perceptions of physical attractiveness and/or lower self-esteem to compare themselves to models in ads” (Martin and Gentry, 1997, 20). This may be true because the more someone wants to become a member of a group (i.e. supermodels), the more important it becomes for the individual to compare herself to that group (Festinger, personal communication with Goodman). Yet, when women are exposed to a highly attractive model for an extended period of time, as a result of comparison, evaluations of both the model and the model as a spokesperson may be affected negatively because of model derogation (Bower, 2001). Another study found that after viewing attractive models, women rated average women as less attractive (Richins, 1991). “Images of highly attractive individuals can cause 8 viewers to rate the attractiveness of more ordinary others lower than they would otherwise” (Richins, 1991, 81). Highly attractive models are best when paired with enhancing, attractiveness-related products, yet normally attractive models may be better in ads for problem-solving products (Bower and Landreth, 2001). Richins also argues that the temporary dissatisfaction among individuals with themselves may be beneficial if it stimulates consumers to buy to improve their appearance, eventually enhancing satisfaction (Richins, 1991). “Research generally, although not always, finds that ads with attractive models are more effective than those with less attractive models or without models” (Richins, 1991, 82.) Why Women Use Cosmetics In order to better understand how models with different types of beauty affect the perceptions, and possibly purchase intentions, of women through advertising we need a better understanding of one industry primarily targeted toward women. Makeup use by women may be attributed to fulfilling a need to feel attractive in addition to enhancing feelings of well being (Bloch and Richins, 1992). Adornments can be divided into three different categories by the way they affect the attractiveness in terms of physical characteristics: ¾ Remedies are adornments used to remove or significantly alter a mutable attribute that is thought to be unsatisfactory by others or the self (i.e. appetite suppressants, hair coloring). ¾ Camouflages are adornments that conceal or downplay innate physical characteristics the consumer is unable to change (i.e. the skillful application of cosmetics). ¾ Enhancers are adornments that enhance or draw attention to innate physical characteristics that are viewed positively (i.e. makeup that accentuates a person’s pleasing eye color) (Bloch and Richins, 1992, 5-6). “Because adornments serve to enhance one’s appearance, it follows that heavy users of adornments place greater importance on physical appearance than do light users. 9 Certain personality traits may be associated with a greater emphasis on appearance, and thus on adornment use” (Bloch and Richins, 1992, 7). Remedies, camouflages and enhancers can enhance the self-image of the consumer (Bloch and Richins, 1992). For example, women may have an increase in self-esteem after using cosmetics if they are prone to acne, because cosmetics can help camouflage or conceal the problem (Bloch and Richins, 1992). Cosmetics, and other adornment, use may also be increased short-term in the context of situational self-image (Bloch and Richins, 1992). “A woman who typically used few adornments may be motivated by a special party to significantly increase her usage level” (Bloch and Richins, 1992, 8). As previously mentioned, the ideal self-concept is another reason women may use cosmetics. If there is a gap between the consumer’s ideal self-concept and actual selfconcept, an individual will strive to achieve the ideal state (Zinkhan and Hong, 1991). This may include more adornment use. “It is possible that consumers who perceive themselves to be inherently unattractive will rely heavily on adornments as compensatory tools . . . In the context of attractiveness, adornment usage would be highest among persons with strong desires to be attractive couples with a sense that adornments are part of being attractive and self-doubts concerning current attractiveness” (Bloch and Richins, 1992, 8-9). It is this way that adornment marketing may actually decrease consumer satisfaction. “Adornment advertising often features models that approach some societal consensus of perfection. For example, YSL cosmetics, whose target market is affluent older women, uses 16-year-old models to demonstrate a completely wrinkle-free ideal in 10 its advertisements” (Bloch and Richins, 1992, 11). This study suggests that repeated exposure to extremely attractive models in advertising and other mediums may influence consumers’ perceptions of what constitutes an acceptable physical appearance (Bloch and Richins, 1992). In a study entitled "Physical Attractiveness and Personality Among American College Students," Cash and Smith found that more attractive women have a tendency to infer that their own appearance, rather than other enduring personal assets, causes males’ overtures (Cash and Smith, 1982, 189). “Physical attractiveness per se affects perceptions of mental health by both peers and professionals” (Cash and Smith, 1982, 184). Types of Spokespeople The current study will use of mix of familiar celebrities and unrecognized models. To fully understand the subjects’ responses to both types of endorsers, we must first review the literature surrounding different types of endorsement. A study conducted by Friedman and Friedman divided endorsers into three types: the celebrity, the professional (or recognized) expert and the typical consumer (Friedman and Freidman, 1979). This study used vacuum cleaner, cookies and costume jewelry ads to test the effectiveness of the different types of endorsers for each of the products. Results of the study found costume jewelry yielded the most positive response when paired with the celebrity endorser, vacuum cleaner with expert and cookies with the typical consumer (Friedman and Friedman, 1979). “If brand-name and advertisement recall are most desirable, advertisers should use a celebrity. If, on the other hand, believability of the endorsement, overall attitude toward the advertised product, and 11 initial intent to purchase the advertised product are desired, the type of endorser should be considered more carefully” (Friedman and Friedman, 1979). According to "Product Matchup Key to Effective Star Presentations," Stars will shine brightest as advertising endorsers if adpeople take care to match their personalities with products and copy” (Forkhan, 1980, 42). In the study, McCollum/Speilman & Co. collected data from hundreds of celebrity commercial tests over a span of 12 years (Forkhan, 1980). Results of the study suggest that veteran actors and athletes scored the highest while younger actors preformed very poorly. Comedians also emerged as “quite risky endorsers” (Forkhan, 1980, 42). “The main advice M/S/C execs offered was to decide [first] on what you’re going to say about a product . . . and then find the personality to fit it” (Forkhan, 1980, 42). Although there are exceptions, M/S/C believes that non-entertainment personalities (ranging from ex-astronauts to corporate executives), have a limited appeal and effectiveness (Forkhan, 1980). Celebrity Endorsers For an attractiveness-related product, use of a physically attractive spokesperson celebrity (Tom Selleck) was observed to significantly enhance spokesperson credibility and attitude toward an ad, relative to use of a physically unattractive celebrity (Telly Savalas) (Kamins, 1990). Kamins used 89 graduate students from a major west-coast university to study advertiser believability and credibility, spokesperson believability and credibility, expectancy-value brand attitude, attitude toward the ad and purchaser intention (Kamins, 1990). Results of the study implied an interaction effect between celebrity attractiveness and product type, suggesting that for the product which is attractiveness related (i.e. luxury car), the attractive celebrity outperformed the 12 unattractive celebrity, and for the product which was unrelated to attractiveness (i.e. home computer), celebrity attractiveness had no significant impact (Kamins, 1990). Conformity of identification of a celebrity could foster an attractiveness effect similar to arousal altering information processing in advertisements (Kahle and Homer, 1985). “Sometimes an attractive model may lure readers into an advertisement, in effect increasing the ad’s involvement by transforming it into a source of information about that adaptive topic, sexuality” (Kahle and Homer, 1985, 959). The study also found that the extent to which the model exudes sexuality, and thus arousal, has a catalytic effect on information processing (Kahle and Homer, 1985). The celebrity endorser can be defined as “any individual who enjoys public recognition and who uses this recognition on behalf of a consumer good by appearing with it in an advertisement” (McCracken, 1989, 310). This research suggests that the effectiveness of celebrity endorsers stems from cultural meanings that surround that rather than psychological meanings, as suggested by the source credibility and source attractiveness models (McCracken, 1989). “The effectiveness of the endorser depends, in part, upon the meanings he or she brings to the endorsement process. . . Distinctions of status, class, gender, and age, as well as personality and lifestyle type, are represented in the pool of available celebrities . . .” (McCracken, 1989, 312). The Beauty Match Up Hypothesis and the Six Types of Beauty According to "The Beauty Match-Up Hypothesis: Congruence Between Types of Beauty and Product Images in Advertising," certain beauty ideals are more appropriate when paired with specific products rather than others (Solomon, Ashmore and Longo, 1992). “The Beauty Match-Up Hypothesis suggests that people have implicit theories of beauty that influence responses to models in advertising” (Solomon, Ashmore and 13 Longo, 1992, 24). According to this study, an implicit theory of beauty is a hypothetical construct that compromises beliefs about various types of good looks, including what physical and other features define each type, and how the types are related one to another and inferences about what personal qualities (i.e. traits and lifestyles) go with each type (Solomon, Ashmore and Longo, 1992). This study suggests that attractive people vary in exactly how they are attractive (Solomon, Ashmore and Longo, 1992). The Beauty Match-Up Hypothesis attempts to divide attractive female models in to categories of beauty and match up each type of beauty with an appropriate product. “A model whose type of beauty and associated image matched the product with which it is paired will provide a coherent message, which, if consistent with the consumers’ desired self-image, may enhance acceptance of the advertisement” (Solomon, Ashmore and Longo, 1992, 24). To divide photographs of attractive models into categories of beauty, Solomon, Ashmore and Longo elicited the help of fashion and beauty editors. “These cultural gatekeepers are instrumental in framing standards of beauty by virtue of the models they choose (over literally thousands of other aspirants) to adorn their pages” (Solomon, Ashmore and Longo, 1992, 24). Solomon further explained the idea of cultural, or imagery gatekeepers in an article entitled "Building Up and Breaking Down". Solomon believes that these gatekeepers “are pivotal in determining the eventual market success or failure of many symbolic products” (Solomon, 1988, 339). Much like casting a part, gatekeepers such as publishers, journal editors and retail buyers determine the future path of symbolic 14 vehicles (Solomon, 1988). In this case, we may assume that the symbolic products are models and the products they represent. In Solomon, Ashmore and Longo’s study, the participants were given a set of photographs of models employed by major agencies and asked to sort the models’ photos based on similarity of looks (Solomon, Ashmore and Longo, 1992). “The interviews were transcribed, and terms were chosen that appeared to be common across informants and represented a range of probable subtypes” (Solomon, Ashmore and Longo, 1992, 26). The descriptors were: Sensual, Cute, Exotic, Girl-Next-Door, Feminine, Sex-Kitten, Trendy and Classic Beauty (Solomon, Ashmore and Longo, 1992). See Figure 2-4 for photographs pf the Prototypes of Beauty Dimensions from Solomon, Ashmore and Longo’s study. According to the study, the types of beauty may be described as follows: ¾ Classic Beauty, as perfect physical, especially facial, features ¾ Cute, as child-like physical features and/or attire ¾ Sex-Kitten and Sensual both are sexual looks, but the former is more overt and youthful Girl-Next-Door, denoting a natural, unmade-up appearance and simple attire ¾ Exotic, non-Caucasian; Feminine, a soft and/or romantic look ¾ Trendy, an offbeat look, perhaps flawed or asymmetrical, in contrast to a Classic Beauty type (Solomon, Ashmore and Longo, 1992, 25). 15 Figure 2-1: Prototypes of Beauty Dimensions Elicited from Fashion Editors Then participants were asked to rate the congruence between each model’s look and specific perfumes and magazines. For each perfume and magazine, subjects were asked to indicate on a three-point scale whether she would cast that model in an advertisement for that brand (Solomon, Ashmore and Longo, 1992). Three of the perfumes showed a clear and strong match-up with one beauty type— Chanel positively with Classic Beauty/Feminine, Poison negatively with Girl-Next-Door and White Linen positively with Girl-Next-Door and negatively with Trendy (Solomon, Ashmore and Longo, 1992). Additionally, the magazine Cosmopolitan matched up 16 closely with Sex-Kitten (Solomon, Ashmore and Longo, 1992). “These data suggest that advertisers have successfully articulated a well-differentiated position for both the magazine and the three perfume brands discussed” (Solomon, Ashmore and Longo, 1992, 31). “Future work needs to explore the types of beauty and product match-ups distinguished by audience members to whom advertising is targeted, and how the associations of these decoders correspond with those obtained from the culture gatekeepers, or encoders, examined here” (Solomon, Ashmore and Longo, 1992, 33). Additionally, the magazine Cosmopolitan matched up closely with Sex Kitten (Solomon, Ashmore and Longo, 1992). The present study will add to Solomon, Ashmore and Longo’s work by exploring college females’ emotional responses to the beauty types. Additionally, the present study will explore the subject’s responses not to products such as perfume or magazines, but to cosmetics brands as a whole. Using AdSAM® to Measure Emotional Response To study the emotional responses of college females to models, we use AdSAM®, a non-verbal pictorial method of measuring emotional responses to communication stimuli (Morris, Woo, Geason and Kim, 2002). AdSAM® uses a database of 232 emotional adjectives such as love and fear “to gain insight and diagnose the relationships among attitude, cognition, brand interest, and purchase intention” (Morris, Woo, Geason and Kim, 2002, 8; Morris 1996). SAM, or Self-Assessment Manikin, is used to measure the respondents’ responses to each item based on a nine-point scale for each of the three dimensions of emotion— pleasure, arousal, and dominance, or PAD (Morris, Woo and Cho, 2003). 17 Figure 2-2: Example of the Self Assessment Manikin Used in AdSAM® Testing. Row one represents pleasure, row two represents arousal and row three represents dominance. “The Self-Assessment Manikin visually assesses each PAD dimension with a graphic character arrayed along a continuous nine-point scale. The first row of figures is the pleasure scale, which ranges from a smiling, happy face to a frowning, unhappy face. The second row is the arousal scale, which ranges from extremely calm with eyes closed to extremely excited with eyes open and elevated eyebrows. The third row, the dominance dimension, represents changes in control with changes in the size of SAM: from a large figure indicating maximum control in the situation to a tiny figure which indicates being under control” (Morris and Pai, 1997, 186, personal communication with Morris). See figure 2-1. AdSAM® is thought to be the best way to measure emotional responses because it has proven to reliably and accurately assess human emotions (McMullen and Morris, 18 2004). “SAM may be used to evaluate feelings or other promotional tools or for the brands itself” (Morris, 1995, 67). AdSAM Perceptual Map ® © TM victorious cheerful happy kind warm thankful stimulated polite bold relaxed mature childlike provocative serene wholesome modest tempted Pleasure aggressive nonchalant aloof anxious quietly indignant unemotional cynical startled skeptical suspicious bored disbelieving blase irritated displeased fearful weary disgusted gloomy disappointed troubled insecure sad rejected angry terrified deceived crushed Arousal Copyright ©1996-2003 AdSAM Marketing, LLC. All rights reserved. 19 Figure 2-3: Example of AdSAM® Scores Graphed on a Scale of Pleasure and Arousal. Respondents are asked to choose the manikin in each of the three rows (representing the three dimensions of emotion, PAD) that best represents how they feel. Results can be translated into a PAD score for each item tested which can then be graphed on a scale of pleasure and arousal (Morris, 1995). See figures 2-2 and 2-3. “The PAD ratings may be used to evaluate the advertiser’s success in reaching the desired levels of response or goals or may be compared to other ad scores” (Morris, 1995, 65-66). Figure 2-4: Pleasure and Arousal Scale Used to Graph AdSAM® Scores. “Emotional response is a powerful predictor of intention and brand attitude, and given the diagnostic capabilities that are missing in other measures of affect (Aad), it is a valuable tool for strategic planning, message testing and brand tracking” (Morris, Woo and Cho, 2003, 30). In previous research, AdSAM® has been used to test emotional responses crossculturally because it requires little or no verbal communication. For example, AdSAM® was recently used to test the reliability and validity of the Internet as a cross-cultural 20 platform of data gathering for marketing communications. Although AdSAM® will not necessarily be used as a cross-cultural measure in the current study, it will be beneficial to use because much of the bias associated with verbal methods of measurement will be eliminated (Morris, Woo and Cho, 2003). “A problem inherent in verbal measures of emotional response is the lack of universally accepted adjectives. It is difficult to design an instrument that contains words that share the same meaning when translated from language to language” (Morris and Pai, 1997, 186). Yet, the non-verbal measure, SAM, has been shown to be a reliable method for measuring the three dimensions of affect— pleasure, dominance and arousal (Morris and Pai, 1997). SAM is also an appropriate measure for the current study because the respondents’ “mental activity prompted by the emotional cues in commercials occurs very rapidly and often subconsciously, making it difficult for people to verbally report their responses” (Morris and Waine, 2004, 160). AdSAM’s® nine-point scale will make it easy for respondents to accurately respond to each item (Morris and Pai , 1997, personal communication with Morris). Need for Present Research Although a great deal of research exists addressing women in advertising, attractiveness in advertising, emotional response to advertising, the use of spokespeople in advertising, and persuasion in advertising, very little research exists concerning use of different types of beauty in advertising and the affect of using one type over another onto a brand. The present study attempts to continue the research of Solomon, Ashmore, and Longo and is the next step in bridging the gap in attractiveness research in advertising so that we may have a better understanding of how women, particularly women in college, feel about the models they encounter in advertising. 21 Research Questions The previous study matched the beauty types, negatively and positively, with products including magazines and perfumes. The current study attempts to go one step by measuring respondents’ emotional responses to these types so that they may be tested with tested with brand names in future research. In addition, the current study has chosen the respondents group of college females, rather than cultural gatekeepers, to attempt to understand one of the possible target audiences of cosmetics brands companies. Conclusion Using the research and knowledge of the preceding studies, the following prediction is made concerning the outcome of the current study: Hypothesis: The subjects’ categorization of the models will be consistent with the six dimensions of beauty as determined in the Solomon, Ashmore, and Longo study (1992). The current study also attempts to answer the following questions: ¾ What are the strongest and weakest examples for each of the six dimensions of beauty? ¾ What will the emotional responses of college females be to the models showing the different types of beauty? CHAPTER 3 METHODOLOGY Solomon, Ashmore, and Longo's Beauty Match-Up Hypothesis used fashion experts and editors to divide numerous black-and-white photographs of women into categories, or dimensions, of beauty. The all-women subjects used by Solomon, Ashmore, and Longo in their study were asked to describe why the women were categorized as such and the subjects, although interviewed separately, agreed on many accounts in their description (1992). It is suspected that the same physical traits used by subjects to categorize the photographs in 1992 will be used by subjects in 2004, despite the difference in subject groups (this study uses college students rather than fashion experts and editors). Therefore, the primary purpose of this study is to determine if these models will be divided into the same categories. Thus the following hypothesis: Hypothesis: The subjects’ categorization of the models will be consistent with the six dimensions of beauty as determined in the Solomon, Ashmore, and Longo study (1992). Research Design and Stimuli The photographs for the current study were gathered from numerous fashion magazines such as Vogue, Cosmopolitan, Cosmopolitan Style, In Style, and Allure no older than one year. They were chosen according to the beauty dimension criteria set forth by Solomon, Ashmore, and Longo as explained in the literature review (1992). Just as with the Beauty Match-Up study done by Solomon, Ashmore and Longo, photographs additionally abided by the following: 22 23 ¾ ¾ ¾ ¾ ¾ only above-the-waist or full-body shots no visible product logos or brand names the models are pictured alone in the photo (without other people or animals) no pictures deviate markedly from the modal size no color photographs, only clothed models and only photographs of sufficiently high quality (26). In this study, AdSAM® was used to measure the emotional responses of the participants so that we may better understand how the subjects feel about the models. AdSAM® uses a graphic character (SAM, Self-Assessment Manikin), representing pleasure, dominance, and arousal, to measure the emotional reactions of individuals (Morris, 1995). In the current study, arousal refers to the degree to which respondents have strong feelings towards the models, not necessarily in a sexual manner (i.e. disgust). Pleasure refers to the degree to which respondents enjoyed or likes the appearance of the models. AdSAM® is non-verbal, completely visual, accurate, and effective in assessing motivation, consistency in feelings, and level of empowerment in addition to identifying emotional drivers of perceptions, attitudes, and behaviors (Morris, Woo, and Cho, 2003; Morris, 1995). To use AdSAM®, subjects simply choose the graphic character (SAM) in each row that best identifies how she feels (Morris, Woo, and Cho, 2003). AdSAM® emotional response scores can then be used to create perceptual maps, where the results are scatter-plotted to be analyzed for consistency and similarity (Morris, 1995). Subjects and Questionnaires The participants in this study were a convenience sample taken from classes in the College of Journalism and Communications at the University of Florida. Only females were allowed to participate. A total of 258 participated in the study. Subjects were awarded with extra credit for participation in the study. 24 There were a total of six versions of the questionnaires. Instructions were read to the participants by the principal investigator and were also be included at the top of each section of the packet for reference. The informed consent document was attached to the front of each packet and a third party collected the separated informed consent forms from the participants upon completion so that the principal investigator would not know the names of the participants. Table 3-1 shows the demographics of the respondents. Test One Test one subjects were given packets containing models’ photographs and space below to mark responses using a five-point Likert scale, ranging from “completely agree” to “completely disagree” to rate each photograph on each of the six pre-established dimensions of beauty (Solomon, Ashmore, Longo, 1992). Subjects were asked to evaluate the model as pictured (ignoring anything else they may know about the model) (Solomon, Ashmore, and Longo, 1992). To eliminate bias, there were three different versions of the questionnaire, each version containing a different set of models. Test Two Test two subjects were given the same packets of models' photographs as the first. This time, the subjects will be using AdSAM® to give their emotional responses to each of the photographs. AdSAM® uses a scale of pleasure, dominance and arousal to determine emotional responses to the stimuli without introducing verbal bias into the experiment. As with test one, there were three different versions of the questionnaire, each version containing a different set of models. Version one in this test had the same set of models as version one in the first test. The same goes for versions two in both tests and versions three. Each version had 14 models. The version one tests consisted of photographs cf1, c1, g1, se1, sk1, t1, cf2, c2, 25 g2, se2, sk2, t2, cf3, and c3. Version two tests consisted of g3, se3, sk3, t3, cf4, c4, g4, se4, sk4, t4, cf5, c5, g5, and se5. Version three tests consisted of sk5, t5, cf6, c6, g6, se6, sk6, t6, cf7, c7, g7, se7, sk7, and t7. Models were presented to respondents in the questionnaires in the orders above. To randomize the questionnaires, first they were put in to piles based on test type and version. Second, the test one versions were pulled from their piles in a random order and placed into one combined pile for test one. The same was done for test two. This way, respondents were less likely to have the version, thus the same set of models, as someone sitting next to them was. CHAPTER 4 RESULTS R1: What are the Strongest and Weakest Examples for Each of the Six Types of Beauty? First, a basic frequency analysis for each of the 42 models was conducted to determine the strongest and weakest examples of each type of beauty based on the respondents’ evaluation of each model on a 5-point Likert scale. Because only the first test required respondents to evaluate each model based on type of beauty, N=131, each of the three versions of test one contained 14 models, so each model was evaluated by between 43 and 46 respondents. Tables 4-1 and 4-2 show the best and worst (respectively) examples for each of the six pre-determined dimensions of beauty based on the results of test one. In order to avoid analysis of small groups, “completely agree” and “agree” responses were combined into one category while “disagree” and “completely disagree” responses were combined into another. Table 4-3 shows a grid containing the photographs of each model corresponding to their numbers in the sets of photographs. Notice that the worst examples for Cute, Trendy, Classic/Feminine, and Girl-NextDoor were the same photograph—t7. Similarly, the worst examples for Sex Kitten and Sensual Exotic were photograph c2. Again, Sensual and Exotic are grouped opposite of Girl-Next-Door, Cute, and Classic/Feminine. This shows that the determinants developed by Solomon, Ashmore, and Longo exist, but are not pure. 26 27 Table 4-1: Best examples of beauty types according to agree versus disagree respondent ratings. Beauty Type Photograph N Percentage that Mean Number Agreed Cute c6 43 97.7% 1.6047 Trendy g5 46 91.3% 1.6087 Classic/Feminine c6 43 97.7% 1.6279 Sex Kitten sk6 43 93% 1.7209 Girl-Next-Door c7 43 100% 1.6744 Sensual/Exotic se1 44 86.4% 1.7955 Table 4-2: Worst examples of beauty types according to agree versus disagree respondent ratings. Beauty Type Photograph N Percentage that Mean Number Disagreed Cute t7 43 65.1% 3.6047 Trendy t7 43 53.5% 3.2558 Classic/Feminine t7 43 58.1% 3.4419 Sex Kitten c2 44 72.7% 3.8636 Girl-Next-Door t7 43 86% 3.8372 Sensual/Exotic c2 44 81.8% 4.0000 28 Table 4-3: A grid of the photographs of each model corresponding to their numbers in the sets of photographs. SENSUAL SEX TREND NUMBER CLASSIC CUTE GIRL EXOTIC KITTEN Y FEM NEXT DOOR 1 2 3 4 5 6 7 29 R2: How Many Types of Beauty are Present in the Data? It is not clear how Solomon, Ashmore, and Longo combined beauty types in their study so in order to find pure beauty types in the current study, a factor analysis for each model was conducted. This determined how many types of beauty were present in the models’ photographs, according to the respondents. All but two (se5 and cf4) of the factor analyses results were significant. The Varimax Rotated Component Matrixes from the factor analyses revealed that several variables repeatedly correlated with the factors—Sex Kitten and Sensual/Exotic were the variables that appeared most together in a component. Second, the variables Classic/Feminine, Cute, and Girl-Next-Door appeared together, usually opposite to the component in which Sex Kitten and Sensual/Exotic belonged to. Trendy appeared equally with both sets of variables. Ambiguous variables were not included in the table because they did not clearly belong to one component or another (cross-loaded). Thus, the variable Trendy is not included in the table because it did not clearly fit with any combination of variables. Table 4-4 shows the factor loadings for each models that determined the two new pure beauty types—Sex Kitten and Sensual/Exotic, renamed “Sexual/Sensual” and Girl-Next-Door, Cute, and Classic/Feminine, renamed “Young Feminine.” 30 Table 4-4: Varimax Rotated Component Matrix factor loadings for each of the 42 models. Model cf1 c1 g1 se1 sk1 N 43 44 44 44 44 P .001 .005 .000 .000 .000 Question Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute F1 .443 F2 .309 .832 .169 .006 .766 .649 -.435 -.019 .612 .356 .771 .376 .180 .719 -.082 -.122 -.773 .764 -.155 -.098 .692 .595 .801 .498 .397 .458 .858 .728 -.033 -.413 .656 .844 -.009 .674 -.121 .576 .199 .633 .124 .428 .691 .801 -.215 .003 .846 .724 .868 .114 .169 .719 .859 .372 -.133 .021 .868 .857 .064 -.067 .872 F3 31 Table 4-4. Continued Model t1 cf2 c2 g2 se2 N 44 44 44 44 44 P .000 .000 .000 .000 .000 Question Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute F1 .635 F2 .259 .730 .753 .144 -.113 -.209 .794 .771 .270 .758 -.377 .789 .284 .636 .073 .245 .875 .725 -.132 .085 .780 .386 .909 .003 .469 .696 -.077 .240 .867 .864 -.149 -.110 .885 .550 .900 -.171 .533 .794 -.006 .222 .916 .881 -.170 -.012 .811 .594 .826 -.010 .375 .280 .881 .767 .042 -.175 .711 .927 .103 -.106 .878 F3 32 Table 4-4. Continued Model sk2 t2 cf3 c3 g3 N 44 44 44 44 46 P .000 .000 .000 .000 .000 Question Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute F1 .591 F2 .291 .737 .040 .011 .924 .561 -.310 .025 .862 .043 .904 .054 .871 .766 .702 .319 .259 .878 -.009 .312 .820 .686 .753 .149 .284 .285 .928 .779 .083 .102 .822 .886 -.012 .572 .006 .812 .067 .733 .076 .179 .871 .778 -.212 .094 .647 .581 .900 .214 .337 .604 .692 .537 -.414 -.094 .744 .820 .215 .048 .802 F3 33 Table 4-4. Continued Model se3 sk3 t3 cf4 c4 N 46 46 46 46 46 P .000 .000 .000 .272 .000 Question Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute F1 .134 F2 -.456 F3 .647 .702 .019 -.198 .082 .864 .818 .699 .567 -.292 .370 .438 .485 .857 .690 .060 -.119 .791 .830 .191 .147 .023 .853 .508 .663 -.127 .326 .842 .808 -.231 .004 .829 .403 .770 .046 .555 .420 -.081 .768 .836 -.403 -.129 .037 .085 -.185 .690 .827 -.045 .762 .230 .117 .002 .009 .746 .788 .010 .095 .914 .753 .056 .082 .628 .914 .004 34 Table 4-4. Continued Model g4 se4 sk4 t4 cf5 N 46 46 45 46 46 P .000 .000 .003 .001 .000 Question Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute F1 .704 F2 .180 .347 .877 .750 .136 -.109 .817 .860 .249 .697 .042 .868 .316 .653 .784 .305 -.017 .166 .773 .839 -.032 .687 -.148 .828 .032 .721 .495 .033 .333 -.129 .852 .823 .345 .217 .093 .633 .430 .656 -.101 .371 .824 .832 -.084 .176 .787 .708 .774 .166 .439 .689 .053 -.012 .899 .691 .006 .023 .760 .830 .022 F3 35 Table 4-4. Continued Model c5 g5 se5 sk5 t5 N 46 46 46 43 43 P .000 .000 .524 .001 .000 Question Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute F1 .037 F2 .768 .866 -.059 .142 .877 .922 -.007 .224 .887 .773 .645 .087 F3 .831 .698 .671 .770 .818 -.018 .833 .202 .152 .075 .646 .156 -.588 .834 .720 .074 -.004 -.666 .613 .807 .345 .277 .026 .149 .292 .490 .686 .533 .104 .137 .690 .720 .024 .799 .210 .821 .228 -.236 .145 .676 .875 -.081 .092 .585 -.187 .268 .865 .792 -.019 -.010 .855 -.019 .127 36 Table 4-4. Continued Model cf6 c6 g6 se6 sk6 N 43 43 43 43 43 P .000 .000 .000 .000 .000 Question Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute F1 .720 F2 .344 .856 -.006 .138 .726 .657 -.309 .118 .831 .562 .879 .032 .274 .722 .109 .267 .936 .743 -.159 .026 .852 .706 .931 -.020 .179 .748 .268 .264 .775 .809 -.208 .007 .644 .606 .880 .237 .273 .121 .797 .796 -.187 -.014 .887 .845 .483 .620 .196 .539 .460 .093 .920 .828 .168 .172 .859 .867 .455 .114 .627 F3 37 Table 4-4. Continued Model t6 cf7 c7 g7 se7 N 43 43 43 43 43 P .000 .000 .000 .000 .000 Question Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute F1 .816 F2 .283 .268 .776 .752 .080 .028 .742 .878 .172 .525 .114 .858 .412 .765 .095 .300 .874 .858 -.119 .135 .763 -.080 .907 .161 .713 .851 .124 .112 .837 .897 .011 .200 .885 .743 .868 .091 .186 .431 .867 .684 -.031 -.212 .815 .807 .006 .660 -.146 .885 .505 .661 .863 .415 .041 -.044 .860 .859 .229 -.021 .780 F3 38 Table 4-4. Continued Model sk7 t7 N 43 43 P .000 .000 Question Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute Trendy Classic/ Feminine Sex Kitten Girl-NextDoor Sensual/ Exotic Cute F1 .573 F2 .530 .779 .549 .282 .225 .142 .781 .884 .141 .564 -.043 .823 .038 .810 -.055 .066 .921 .627 .324 .366 .901 .629 .131 F3 The variables Sensual/Exotic and Sex Kitten were combined into one type of beauty (renamed Sensual/Sexual) based on the results of the factor analyses. Although occurring less frequently than the Sensual/Sexual combination, the factor analyses also showed that the variables Cute, Girl-Next-Door, and Classic/Feminine should also be combined into one type (named Young/Feminine). R3: Which are the Strongest, Weakest, and Middle Examples for Each of the New Types of Beauty? Now that the number of beauty types present in the research has been determined using factor analysis, it is important to conduct a General Linear Model Repeated Measures test. This will determine the strongest and weakest models for the two types. Strong, weak, and middle examples were chosen for each of the two types of beauty based on their estimated marginal means. Table 4-5 shows the model that is the strongest example for each type, the weakest example of each type, and the model closest to the grand mean for each type. The grand means were found by calculating the overall 39 mean for each of the two types of beauty. The table clearly shows that the opposite of Sensual/Sexual is Young Feminine. The Repeated Measures Analysis also showed significant differences in the respondents’ evaluations to the two new types of beauty in addition to significant differences between strong, weak, and middle examples of models. Table 4-5: Strongest, weakest, and middle model examples for Sensual/Sexual and Young Feminine. SENSUAL/SEXUAL (SE + SK) Mean Score Strongest Lowest mean score. Photograph 1.721 YOUNG FEMININE (CF + C + G) Mean Score 1.636 C1 SK2 Middle Score closest to the grand mean score. Weakest Highest mean score. Photograph 2.825 2.525 (Grand Mean for SS = 2.825) (Grand Mean for YF = 2.525) G6 3.930 SK4 3.628 C2 T7 40 R4: What are the Emotional Responses of College Women to Models? In order to examine the emotional responses of the subjects to the photographs of the models, we used AdSAM as described in the Literature Review and Methodology sections of this study. Table 4-6 shows the Pleasure, Arousal, and Dominance scores for the Strong, Weak, and Middle scoring models for the new types of beauty. Table 4-6: Pleasure, Arousal, and Dominance scores for the Strong, Weak, and Middle scoring models for Sensual/Sexual and Young Feminine. Group Strong Beauty Type Young Feminine Sensual/ Sexual Middle Young Feminine Sensual/ Sexual Weak Young Feminine Sensual/ Sexual Emotional Response Mean Std. Error Pleasure Arousal Dominance Pleasure Arousal Dominance Pleasure Arousal Dominance Pleasure Arousal Dominance Pleasure Arousal Dominance Pleasure Arousal Dominance 7.564 5.615 5.872 4.103 3.615 4.769 4.976 4.762 5.357 5.810 4.452 5.690 4.077 2.795 6.513 5.410 3.692 5.769 .266 .305 .334 .265 .295 .333 .257 .294 .322 .255 .284 .321 .266 .305 .334 .265 .295 .333 95% Confidence Interval Lower Bound Upper Bound 7.037 5.011 5.210 3.579 3.032 4.111 4.468 4.179 4.719 5.305 3.890 5.056 3.550 2.190 5.851 4.886 3.109 5.111 8.091 6.220 6.534 4.627 4.199 5.428 5.484 5.344 5.995 6.315 5.015 6.325 4.604 3.399 7.175 5.934 4.276 6.428 p=.000 In the table, we see equal pleasure and dominance scores for Young Feminine. Arousal scores varied from 5.615 (strong model) to 2.795 (weak model). This means that the respondents, who were all women, were not very aroused by the photos they evaluated. The dominance score for the weakest model was significantly higher than the other two scores. This shows us that dominance, in this case, may have not been a positive reaction of the respondents. Pleasure scores in this table are higher, especially for the strongest model. 41 The table shows much lower pleasure and arousal scores for Sensual/Sexual than for Young Feminine. The pleasure scores for the weak and middle models were the same, but significantly lower for the strongest model. This means that women did not have pleasure in viewing these photographs. The scores for both beauty types showed significant differences from one type to another. Figures 4-1 and 4-2 show the means graphed on a scale of pleasure and arousal. The mean for the strongest model for Young Feminine resides in the upper right-hand quadrant (the most positive) near adjectives such as bold, warm, and mature. Meanwhile, the mean for the strongest Sensual/Sexual model resides in the lower left-hand quadrant (the most negative) near adjectives such as skeptical, blasé, and unemotional. This suggests that respondents felt much more positively about the Young Feminine type than the Sensual/Sexual type. Notice that the weak example lays almost exactly opposite to the strongest example for Young Feminine on the graph. Also notice that the Sensual/ Sexual plots are close to the midpoint while the Young Feminine plots reach from the upper right-hand quadrant to the lower-left. In Figure 4-3, we see the strong, middle, and weak examples of models for both types of beauty graphed on a scale of pleasure and arousal. Dominance is represented in the graphs by the size of the plot marks. AdSAM® Prominent Emotional Index tables showed a strong difference between the emotions that respondents felt towards C1, the strongest Young Feminine model, and the middle and weakest feminine models (SK4 and T7, respectively). Table 4-11 shows that 38 percent of respondents indicated that they felt appreciative, 26 percent felt grateful, and 26 percent felt amused by the strongest Young Feminine model. 42 AdSAM Perceptual Map ® © TM victorious cheerful happy kind warm thankful stimulated polite s bold relaxed mature childlike provocative serene wholesome modest tempted Pleasure aggressive nonchalant aloof m anxious quietly indignant unemotional cynical startled skeptical suspicious bored w disbelieving blase irritated displeased fearful weary disgusted gloomy disappointed troubled insecure sad rejected angry terrified deceived crushed Arousal Pleasure Arousal and Dominance scores Young Feminine (cf+ c+ g) m Young Feminine (cf+ c+ g) C1 Strongest Young Feminine (cf+ c+ g) SK4 Middle w Young Feminine (cf+ c+ g) T7 Weakest s Copyright ©1996-2003 AdSAM Marketing, LLC. All rights reserved. Figure 4-1: Strong, middle, and weak examples of models for Young Feminine emotional response means graphed on a scale or pleasure and arousal. 43 AdSAM Perceptual Map ® © TM victorious cheerful happy kind warm thankful stimulated polite bold relaxed mature childlike provocative serene wholesome modest tempted Pleasure m aggressive w nonchalant aloof anxious quietly indignant unemotional cynical s startled skeptical suspicious bored disbelieving blase irritated displeased fearful weary disgusted gloomy disappointed troubled insecure sad rejected angry terrified deceived crushed Arousal Pleasure Arousal and Dominance scores Sexual/ Sensual (se + sk) s m w Sexual/ Sensual (se + sk) SK2 Strongest Sexual/ Sensual (se + sk) G6 Middle Sexual/ Sensual (se + sk) C2 Weakest Copyright ©1996-2003 AdSAM Marketing, LLC. All rights reserved. Figure 4-2: Strong, middle, and weak examples of models for Sensual/Sexual emotional response means graphed on a scale or pleasure and arousal. 44 AdSAM Perceptual Map ® © TM victorious cheerful happy kind warm thankful stimulated polite yfs bold relaxed mature childlike provocative serene wholesome modest tempted Pleasure ssm aggressive ssw nonchalant aloof yfm anxious quietly indignant unemotional cynical sss startled skeptical suspicious bored yfw disbelieving blase irritated displeased fearful weary disgusted gloomy disappointed troubled insecure sad rejected angry terrified deceived crushed Arousal Pleasure, Arousal and Dominance scores yfs Young Feminine (cf+ c+ g) C1 Strongest yfm Young Feminine (cf+ c+ g) SK4 Middle yfw Young Feminine (cf+ c+ g) T7 Weakest sss Sexual/ Sensual (se + sk) SK2 Strongest ssm Sexual/ Sensual (se + sk) G6 Middle ssw Sexual/ Sensual (se + sk) C2 Weakest Copyright ©1996-2003 AdSAM Marketing, LLC. All rights reserved. Figure 4-3: Strong, middle, and weak examples of models for Sensual/Sexual and Young Feminine emotional response means graphed on a scale or pleasure and arousal. 45 For the strongest and weakest Young Feminine models, respondents indicated that they felt unimpressed (14 percent, 58 percent), unconcerned (19 percent, 56 percent), uninterested (19 percent, 51 percent), and nonchalant (26 percent, 56 percent). AdSAM® Prominent Emotional Index tables showed a strong difference between the emotions that respondents felt towards C1, the strongest Young Feminine model, and the middle and weakest feminine models (SK4 and T7, respectively). Table 4-11 shows that 38 percent of respondents indicated that they felt appreciative, 26 percent felt grateful, and 26 percent felt amused by the strongest Young Feminine model. For the strongest and weakest Young Feminine models, respondents indicated that they felt unimpressed (14 percent, 58 percent), unconcerned (19 percent, 56 percent), uninterested (19 percent, 51 percent), and nonchalant (26 percent, 56 percent). Respondents indicated that they felt uninterested, unconcerned, unimpressed, and nonchalant towards the models. The adjectives for the middle model, G6, were somewhat more positive than those for the other two models, including soft hearted, sensitive, and logical. Table 4-12 shows the AdSAM® Prominent Emotional Index table for the strongest Sensual/Sexual model, SK2. Overall, the adjectives listed for the Sensual/Sexual models were much more negative then those listed for the Young Feminine Models. This reaffirms that respondents had more positive emotional responses to the models in the Young Feminine category than the Sensual/Sexual category. 46 Table 4-11: AdSAM® Prominent Emotional Index table showing respondents’ feeling towards the strongest Young Feminine model, C1. AdSAM Prominent Emotion Index © Young Feminine (cf+ c+ g) C1 Strongest Adjective appreciative grateful amused protected soft hearted (t) impressed cooperative awed surprised joyful Percent of Mentions 38% 26% 26% 23% 23% 21% 21% 21% 18% 15% Table 4-12: AdSAM® Prominent Emotional Index table showing respondents’ feeling towards the strongest Sensual/Sexual model, SK2. AdSAM Prominent Emotion Index © Sexual/ Sensual (se + sk) SK2 Strongest Adjective uninterested unconcerned unimpressed indifferent nonchalant listless sluggish bored unexcited meek Percent of Mentions 28% 28% 23% 23% 23% 21% 18% 18% 18% 15% Hypothesis Testing Hypothesis: The subjects’ categorization of the models will be consistent with the six dimensions of beauty as determined in the Solomon, Ashmore, and Longo study (1992). Although prior research suggested that the girl-next door types were similar to the cute types, it did not combine them into one group. Nor did it combine sensual/exotic 47 with sex kitten (though they were also suggested as being very similar). This research goes one step further than the previous study by using a factor analysis to combine the types of beauty into two opposite dimensions—sensual/sexual and young feminine. CHAPTER 5 DISCUSSION Conclusions Hypothesis and Research Question One H: The subjects’ categorization of the models will be consistent with the six dimensions of beauty as determined in the Solomon, Ashmore, and Longo study (1992). R1: What are the strongest and weakest examples for each of the six types of beauty? After conducting Basic Frequency analyses, it became obvious that the magazine editors that Solomon, Ashmore, and Longo used to conduct their study viewed models differently than the college females who responded to the current study. This difference caused overlap in the frequency tests and helped us to produce two pure types of beauty—Sensual/Sexual and Young Feminine. The knowledge of this difference in response may be useful to companies because it shows a clear difference in opinions from the women who choose the models for fashion magazines and the women who may view them. Research Question Two R2: How many types of beauty are present in the data? In this study we found two contrasting types of beauty—Sensual/Sexual and Young Feminine. This continues the precedence set forth by Solomon, Ashmore, and Longo (1992) by continuing to combine types. These findings supports the previous study in the 48 49 sense that the frequency analyses showed that the dimensions existed, yet disputed it because the dimensions were not pure. Research Question Three R3: Which are the strongest, weakest, and middle examples for each of the new types of beauty? The strongest, weakest, and middle examples for each type of beauty clearly showed that the opposite of Young Feminine is Sensual/Sexual. This neither disputes nor supports previous research because previous research did not test the relationships between these two types. This knowledge may be beneficial to companies because it will help them to create advertisements that feature precisely the image they wish to portray to women. Research Question Four R4: What are the emotional responses of college women to models? Respondents indicated that they felt more pleased in viewing the strongest Young Feminine model, C1, and had equal arousal and dominance for the strongest and middle models. Surprisingly, the weakest Young Feminine photo, T7, showed more dominance. As pleasure and arousal scores decreased in the photographs, dominance increased. The highest dominance score in the weakest Young Feminine model may be justified by the respondents’ feelings of domination over that model, as in feeling better or better looking than she looks. The respondents consistently indicated Sensual/Sexual little arousal coupled with slightly increasing pleasure. The pleasure score for the strongest Sensual/Sexual model was significantly lower than the pleasure score for the strongest young feminine model. These findings suggest, surprisingly, that although the respondents felt a model resided 50 strongly in the Sensual/Sexual category, they had very little or no pleasure or arousal in viewing her. Also, these models aroused respondents very little. This implies a clear difference between viewed attractiveness and sexiness in the respondents. It is the opinion of the researcher that the definition of sexy may have been altered over time by the media through sexually provocative images named by them to be sexy. Over time, society, namely women, may have adopted the definition of sexy not to mean attractive in a sexual way, but to mean overly sexual and not attractive. Others may argue that the respondents may have scored the Sensual/Sexual images lower than the Young Feminine models because they feel jealous of the model and unable to achieve to look themselves. This idea may be discounted because the models chosen for the Young Feminine category exhibited nearly the same body types as the Sensual/Sexual models and, arguably, the same amount of beauty potential. The main differences between the strongest Sensual/Sexual model and the strongest Young Feminine model are clothing, position, and expression. Through this research it is evident that many advertisers may have been mislead in using more sexual models to attract women to their products. It may be a common misconception that women may be attracted to a product if an overly sexual and provocative model endorses it—that they may look at the model and somehow desire to be like her and therefore purchase the product. While previous research suggests that a women is more likely to purchase a product if she is unhappy with her own body and desires to be more like the endorser, this study shows that the model should not be Sensual/Sexual. Advertisers should, rather, be using models in the Young Feminine category to appeal to women, as women showed more pleasure in viewing these models. 51 Through this, it can be assumed that women desire to be more like the Young Feminine models, and in turn, will purchase the products they endorse more readily than they would a product endorsed by a more overtly sexual model. This Study’s Possible Effects on the Industry This research is the first step in an entirely new approach to advertising to women: advertising to women using models women like and wish to be like. The results of this study may be useful to companies (such as cosmetics and clothing) that wish to target educated females. Through this research, we learned that companies should be cautious when choosing a model to represent a brand. Models who are photographed in sexy and provocative ways may overwhelm consumers and consumers may transfer the negative feelings they have toward the model’s representation onto the brand. Companies who wish to elicit feelings of boldness, triumph, energy, victory, protection, and appreciation may want to use only models in the Young Feminine category to target college females. Limitations Although there were numerous significant findings in this study, there are some limitations that need to be mentioned. First, the validity may be questioned because respondents were a convenient sample taken from two classes taught with the same professor in a large southeastern university (restricted by place and time). Second, because the sample consisted of only students, the study was limited to an age range of 17 to 26. Third, the study may contain non-response error because some of the students may have chosen not to answer some of the questions. Fourth, the photographs used may have introduced some bias as some showed only the model’s face, while others showed what the model was wearing. Fifth, the characteristics listed by Solomon, Ashmore, and 52 Longo made it difficult for the researcher in this study to choose models who exemplified the six types of beauty for the study accurately (1992). Future Research Future research should attempt to test the emotional responses of multiple respondent groups to numerous combinations of brands paired with models in the two beauty categories. It should further test models and brands that are trendy (as trendy did not clearly fit into either type of beauty). Additionally, tests should be conducted to determine whether models that are more clothed relegate a difference in emotional response than models that are more scantily clad. Future research testing this should be constant in using clothed, unclothed, or photographs only showing model’s faces. 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