Flight Operations Manual
Revision 4.2
Effective May 4, 2014
Contents
1.0 Legal Information and Disclosure ......................................................................................... 3
1.1 Real World Affiliation and Copyrights ............................................................................ 3
1.2 FDVA Copyright Statement .............................................................................................. 3
2.0 Corporate Leadership Structure ........................................................................................... 3
2.1 Corporate Structure ........................................................................................................... 4
2.1.1 Executive Management ............................................................................................... 4
2.1.2 Operations Management ............................................................................................. 6
2.1.3 Human Resources ........................................................................................................ 7
2.2 Staff Vacancies .................................................................................................................... 8
2.2.1 Hub Staff Vacancies..................................................................................................... 7
2.3 Hub Operations ................................................................................................................... 8
3.0 Membership............................................................................................................................. 9
3.1 Application Guidelines ..................................................................................................... 10
3.2 Transfer of Hours ............................................................................................................. 10
3.3 Rehires and Inactivity ...................................................................................................... 10
3.4 Multiple Virtual Airlines .................................................................................................. 11
3.5 Initial PIREP and Minimum Flight Requirements ....................................................... 11
3.6 Pilot Profile ........................................................................................................................ 12
3.7 Membership Suspension................................................................................................... 12
3.8 Membership Termination ................................................................................................ 12
3.9 Leave of Absence............................................................................................................... 12
3.10 Resignation ...................................................................................................................... 12
3.11 Conflict Resolution ......................................................................................................... 12
4.0 Code of Conduct.................................................................................................................... 13
4.1 Our Core Values ............................................................................................................... 14
4.2 Code of Conduct Contents ............................................................................................... 14
4.2.1 Forums ........................................................................................................................ 15
4.2.2 TeamSpeak ................................................................................................................. 15
4.3 Disciplinary Procedures ................................................................................................... 15
5.0 Flight Operations ................................................................................................................ 165
5.1 Schedule ............................................................................................................................. 17
5.2 Flight Procedures ............................................................................................................ 176
5.3 Breaks During Flight ...................................................................................................... 187
5.4 Online Flying ................................................................................................................... 197
5.4.1 Assistance to Pilots for Online Flying .................................................................... 208
5.5 Rank Title / Minimum Hours / Ray Rate ..................................................................... 197
6.0 PIREP Filing Procedures ................................................................................................... 209
6.1 Accepted Filing Methods ................................................................................................ 219
7.0 Member Support ................................................................................................................... 20
7.1 Training ............................................................................................................................. 22
7.2 Website............................................................................................................................... 22
7.3 FDVA Forums ................................................................................................................... 22
Appendix 1................................................................................................................................. A-1
Callsigns……...………………………………………………………………………………A-1
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1.0 Legal Information and Disclosure
1.1 Real World Affiliation and Copyrights
Fly Delta Virtual Air Lines (FDVA) is a virtual airline. The organization is not a real world airline, nor are there
any real world offices in our “hub” locations. The organization does not hire individuals for any sort of real
world employment. FDVA exists in whole to be a community of virtual aviation enthusiasts who enjoy flight
simulation using the varied versions of Microsoft Flight Simulator. All published virtual flight information
(including charts, airport diagrams, flight schedules, etc.) is for the use of FDVA pilots in their simulation
experience and are not substituted for use in real world aviation.
FDVA’s sole purpose is to provide entertainment and education to its voluntary members. Any operation or
documentation that is similar to any actual airline is purely coincidental and is no way intended to violate any
copyrights, trademarks, or other protection laws. All Delta Air Lines logos and trademarks displayed on the
FDVA website remain property of Delta Air Lines.
FDVA is in no way associated with the Delta Air Lines, Inc., its subsidiaries, or affiliates.
The FDVA website is not for any commercial purpose. FDVA is a non-profit entity and generates no revenue
whatsoever. The FDVA publicly accessible web site does not have the ability to accept or allow consumers to
purchase actual airline tickets.
Purchasers of Delta Air Lines tickets carefully research the price, itinerary, etc. and the FDVA publicly
accessible website does not have flight schedules or booking pages available, which could confuse a customer
to believe they were booking a flight with FDVA instead of Delta Air Lines.
1.2 FDVA Copyright Statement
No part of the FDVA website design or layout may be reproduced or transmitted in any form or by any other
means electronic or mechanical (this includes photocopying, recording, reproducing, or electronically storing).
Any such act represents a copyright violation and theft of intellectual property solely owned by Fly Delta
Virtual Air Lines.
Our website clearly disclaims any affiliation with or endorsement by Delta Air Lines and is not a commercial
website.
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2.0 Corporate Leadership Structure
The FDVA corporate leadership structure is designed to make clear the responsibilities of each staff member. A
fully developed administrative website management system allows us to have a smaller executive team fully
committed to developing an excellent pilot experience.
The FDVA Human Resources department is currently predicting continued organizational growth, so
new/modified staff positions will likely be created as we continually re-evaluate the level and quality of service
provided to our pilots.
Our corporate leadership team does not subscribe to the idea that their responsibilities of management simply
revolve around administrative upkeep; we believe that our responsibility is to serve the needs of our pilots. Each
staff member strives to provide excellent service through intelligent leadership, and focus on operating within a
sound virtual business model.
The current corporate leadership structure is comprised of three divisions: Administration, Operations, and
Human Resources.
2.1 Corporate Structure
Executive Management Team
 Chief Executive Officer (CEO)
 Chief Operations Officer (COO)
 Chief Human Resources Officer (CHRO)
 Chief Technology Officer (CTO)
Operations Management
 Director of Corporate Events
 Director of Training
 Director of Schedules
 Hub Manager – KATL
 Hub Manager – KCVG
 Hub Manager – KDTW
 Hub Manager – KSLC
 Hub Manager – KMSP
 Hub Manager – KJFK
 Hub Manager – KLGA
 Hub Manager – EHAM
 Hub Manager – LFPG
 Hub Manager – RJAA
Administration & Human Resources Support
 Director of Public Relations
 Director of Personnel
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2.1.1 Executive Management
Chief Executive Officer (CEO): Chief Executive Officer is directly responsible for the continuing
development and administrative oversight of the organization. He leads the Executive Management Team that is
charged with developing policies and procedures, and is responsible for strategic planning of goals, objectives,
and operations within the entire enterprise. Through his influence and leadership, the CEO also is responsible
for overseeing the implementation and ensuring long-term success of the decisions and programs developed by
corporate leadership.
The CEO establishes and maintains the corporate leadership structure (modifying it as organizational needs
evolve) and delegates authority to all staff members. He communicates with members of the Executive
Management Team to ensure that FDVA staff members are carrying out their responsibilities as outlined within
this manual. In doing so, the CEO is responsible for providing the tools and resources necessary for the staff to
succeed in their duties.
The CEO maintains the overall responsibility and authority to hire, suspend, demote, and terminate personnel
(staff and pilots) and is authorized to hear and determine a course of action on all personnel complaints.
Staff who report to the CEO; Chief Operations Officer, Chief Human Resources Officer, Director of Public
Relations, Chief Technology Officer.
Chief Operating Officer (COO): Chief Operating Officer (COO) is appointed by the CEO and is responsible
for management of day-to-day operations (Events, Schedules, Route Development, Fleet, and Hub Operations)
of the organization. He is a member of the executive management team and assists with the development and
achievement of all organizational goals. The COO's primary function is to ensure that the airline runs smoothly.
Specific Responsibilities include:
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Overseeing and directing crew domiciles activities and ensuring compliance with company
directives and policies.
Recommends modifications/revisions to policies, procedures and programs based on
operations/organizational status.
Working with the Director of Scheduling to advise the CEO of necessary route/assigned
aircraft changes based on current real world Delta Air Lines operations.
Working with the Director of Corporate Events to organize and release new events.
Working with the Director of Training to provide up to date operations information
including, but not limited to, scheduling, approach charts, SIDS and STARS, and ATO
operations.
Determines the agenda for the FDVA Management Team meeting and schedules the
meetings on a monthly basis.
Staff who report to the COO; Hub Managers, Director of Scheduling, Director of Training.
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Chief Human Resources Officer (CHRO): The Chief Human Resources Officer provides leadership and
coordination of Human Resource functions and ensures the ongoing development and implementation of
corporate Human Resources policies and procedures. His responsibilities include (but are not limited to)
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Monitoring all aspects of HR operations and delegating tasks as necessary to the Director of
Personnel.
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Reviewing and approving Leaves of Absence.
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Managing all one-month terminations and the reimplementation.
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Auditing all promotion requests and implementing pilot promotions
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Overseeing the overall hiring process of new staff members.
In addition to daily responsibilities, the CHRO is also responsible for managing the FDVA Conflict Resolution
process (outlined below) and ensuring that issues or violations relating to organizational policies (to include the
Code of Conduct) are addressed in a timely and professional manner. Additionally, the CHRO coordinates with
Operations personnel to ensure proper documentation of action taken by Hub Manager.
Staff who report to the CHRO: Director of Personnel
Chief Technology Officer (CTO): The Chief Technology Officer (CTO) is appointed by the CEO and is
responsible for maintaining the overall functionality and operation of the FDVA website, forums, and flight
tracking software. The CTO will work directly with the CEO to establish and maintain data backup procedures
in an effort to ensure continuous availability of all IT systems and applications.
In addition, the CTO is responsible for cooperating with Executive Management and corporate leadership on
any additional development projects or programs that involve website/IT systems.
2.1.2 Operations Management
Director of Corporate Events (Events Coordinator) (EC): The Director of Corporate Events is appointed by
the COO and is responsible for developing and planning FDVA events (including, but not limited to, group
flights, fly ins and special operations). The EC also is responsible for coordinating event management (ATC
coverage, etc.) with VATSIM, VATUSA, or individual ARTCCs as necessary. Additionally, he will assist the
DPR and COO in representing the organization to VATSIM personnel and leadership.
Director of Training (DT): The Director of Training is appointed by the COO and is responsible assisting the
COO with the maintenance of comprehensive training program in accordance with FDVA flight standards. He
is expected to work closely with the COO to both identify organizational training needs and implement the
training program. The Director of Training will also cooperate with individual Chief Pilots to identify common
flight deficiencies specific to each domicile and diffuse new training programs to all personnel.
Director of Scheduling (DS): The Director of Scheduling is appointed by the COO and is responsible for
developing, updating, and maintaining the FDVA Flight Dispatch System. His primary responsibility within the
FDVA FDS is to ensure that FDVA virtual flight schedules are coordinated with the most current release of real
world Delta flights.
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Hub Managers: All Hub Managers are appointed by the COO and are responsible for the day-to-day
operations of their crew domicile. Specific responsibilities include (if the hub has an Assistant Hub Manager,
some operational duties may be delegated to the AHM):
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Review PIREPS Processing Pilot Reports (PIREPs) and ensuring they are submitted via
an accepted source and comply with all applicable FDVA flight standards prior to
approval.
Attending regular staff meetings and utilizing TeamSpeak to communicate with all staff and
pilots.
Selecting his crew domicile’s Pilot of the Month and notifying the COO (must be submitted
within the first seven days of the following calendar month). Criteria utilized (and submitted)
should include: hours flown, landing rates, fuel consumption, on time arrivals, etc.
Maintain a visible presents in the community via teamspeak, facebook, as well as thru the
forums.
Assisting all personnel within their domicile in regards to any issue related to flight
operations and airline procedures.
Serving as the first line supervisor in an effort to screen and resolve minor personnel issues
before they are sent to administration/ human resources.
Communicating with executive management regarding pilot conflicts/situations and working
to find and implement an acceptable solution within the confines of policy and code of
conduct.
Issuing verbal warnings to personnel within their domicile and ensure that HR documents
verbal warnings in personnel files.
Adheres to and promotes policy and code of conduct compliance within their domicile.
Reviewing applications, hiring, and terminating Assistant Hub Manager (if applicable, to
their own hub). Must submit an approval request to the COO for the hiring and firing of any
Assistant Hub Manager.
Assistant Hub Managers: The Assistant Hub Manager (AHM) is appointed by the respective Hub Manager
and is responsible for assisting in the day-to-day operations of their domicile. Duties include (but are not limited
to):
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Reviewing and approving PIREPs (manual reports cannot be approved by the Assistant Hub
Manager).
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Acting as a part of the first line supervisory team for his domicile to all personnel.
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Assisting with the management and oversight of Hub Operations.
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He is accountable to the respective Hub Manager for the assistance in administration and
training of members of their hub.
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2.1.3 Human Resources
Director of Public Relations (DPR): The Director of Public Relations is appointed by the CEO and is charged
with maintaining all internal and external communications. To execute the enhancement of FDVA’s external
image and perception, the DPR utilizes a versatile mixture of organizational announcements, public press
releases, and external publicity for FDVA (and applicable activities/events). In addition, the DPR is responsible
for researching, identifying, and implementing creative and innovative methods for promoting FDVA.
The DPR also develops, implements, and maintains the corporate brand identity of the organization (graphically
and stylization of content). To promote the overall brand, he is responsible for locating potential
alliances/partnerships with other VA’s or virtual aviation entities (including VATSIM groups) and working to
develop the details of those partnerships to submit to the CEO for consideration.
Director of Personnel (DPS): The DPS reports to the Chief Human Resources Officer and is responsible for
day-to-day employee issues. Duties include the management of new pilot applications, fourteen (14) day
terminations, assisting with LOAs, managing domicile transfers, and accepting or rejecting Pilot Reports (using
a more detailed listing of Flight Procedures). Additional duties maybe required as determined by the CHRO.
2.2 Staff Vacancies
If there is a vacancy in the Corporate Leadership team, an announcement will be made to the organization by
the DPR in three ways. First, a post in the Announcements forum will be made; second, a press release will be
made to the main page of the website; third, a mass email will be sent to qualified active applicants. Qualified
active applicants are active pilots that have flown with FDVA for more than 60 days and are over the age of 18.
However, the 60 days and the age restriction can be waived if the applicant shows significant potential during
the interview. All pilots that apply for a vacant position will be interviewed.
Applicants must submit a virtual resume to the Chief Human Resources Officer, who will document that the
member posted for a position. (Requirements for the resume will be frequently updated on the HR forums)
Upon receipt of a qualified candidate, the CHRO will forward the resume on to the interviewer (the CEO, and
COO for executive management vacancies, or the appropriate hub manager in the case of an assistant hub
manager vacancy).
All interviews will be conducted by two or more staff members with the candidate via TeamSpeak. At the
conclusion of the interview, the interviewers will make a decision about the applicant and inform the applicant
of their decision, either via TeamSpeak or email. If the applicant is successful in getting the position, they
MUST be offered the position and the applicant MUST accept the offer of the position. Upon completion of
this step, the interviewers will notify the Executive Management and the DPR will release an announcement
utilizing the same three methods above and the new hire will be granted all website and forum rights needed to
execute his position.
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2.2.1 Hub Staff Vacancies
All Hub Managers will hire his/her own staff. All Hub Managers are required to hire an Assistant Hub Manager
and Chief Pilot if there is no one in place. The Chief Pilot position is optional for hubs with less than 10 pilots.
If there is a staff vacancy within a hub, any qualified active pilot (as described in 2.2 Staff Vacancies) within
FDVA can apply for the position or a Hub Manager can ask any qualified active pilot within FDVA if they
would like to apply for the position. In either case, the applicant must submit a virtual resume and be
interviewed.
2.3 Hub Operations
FDVA emulates the flight operations of Delta Air Lines, its subsidiaries, Sky Team Alliance Partners and
airlines with interline and codeshare agreements. We maintain the same hub structure as Delta Air Lines. We
offer our pilots an opportunity to select their hub (if available) and later transfer to others. Between our 10 hubs,
our pilots are able to experience domestic and international flight operations.
The current hubs include:
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KATL Hartsfield - Jackson Atlanta International Airport
KCVG Cincinnati/Northern Kentucky International Airport
KDTW Detroit Metropolitan Wayne County Airport
KJFK John F. Kennedy International Airport
KLGA LaGuardia Airport
KMSP Minneapolis-St Paul International/World-Chamberlain Airport
KSLC Salt Lake City International Airport
EHAM Amsterdam Airport
LFPG Paris – Charles de Gaulle Airport
RJAA Narita International Airport
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3.0 Membership
FDVA does not require its new members to have prior virtual aviation experience to join. However, as FDVA
operates as intermediate level virtual simulation, we expect new members to have basic understanding of flight
operations and air navigation. It is for this reason that all new pilots must successfully pass our entrance exam.
The training materials provided to you prior to taking your test are designed to be a refresher of the basics of
flight. In addition, you are expected to understand the basic functionality of Microsoft Flight Simulator prior to
joining.
Membership is free and open to individuals fourteen (14) years of age or older. Fly Delta Virtual Air Lines
operates from within the United States of America, and must operate in compliance with the Children’s Online
Privacy Protection Act of 1998 (COPPA). This Federal Law states that personal information cannot be collected
from minors below the age of thirteen by persons or entities under U.S. jurisdiction. Under no circumstances
will an applicant under this age be hired. Any pilot who is found falsifying their age will be banned from FDVA
indefinitely.
When applying for membership, it is the applicant's responsibility to supply valid and truthful information.
FDVA reserves the right to reject all applications with information found to be falsified in anyway. In addition,
all members are required to submit and maintain an active email address for communications. Members found
to have an invalid email account are subject to removal from the FDVA roster.
Notice: FDVA will periodically issue announcements to pilots via email. This process will reveal if a user's
email address is no longer valid. In such cases, the membership account may be removed at our discretion. It is
the user’s responsibility to keep the email address up to date at all times. Please use your profile management in
the Pilot Center to update your email address when it changes. We reserve the right to decline membership from
any individual at our discretion, with or without any means of notification or explanation regarding the decision.
3.1 Application Guidelines
Prospective members will be required to complete and submit an online application for membership via the
“Register” link on the FDVA website. Applications must be completed in their entirety pursuant to the
instructions, rules, and regulations located on the application and within this document. Pilots must have a
valid and active vatsim ID at all times.
3.2 Transfer of Hours
New members are allowed to transfer prior hours accumulated while serving at one different Virtual Airline.
The total hours transferred will not exceed 125 hours. Any transfer hours should be submitted along with the
application for employment. However, you may submit your hours within fourteen (14) days of your hire for
inclusion. Submitted hours after that period will be rejected.
*Hours submitted must be verifiable by our Human Resources division. In the comments section of your
application, please indicate the organization you flew with to accumulate those hours and submit a direct link
to a roster page that shows your full name and hours earned. VATSIM hours are verifiable for transfer
purposes.
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3.3 Rehires and Inactivity
Rehires to the organization are handled and processed directly by the Human Resources department. Any
member who had left the organization voluntarily (did not have disciplinary activity taken against them) should
contact the Director of Personnel to begin the process of reactivation. All members returning from a voluntary
leave will be reinstated.
Should a member wish to return after being terminated for inactivity, that member must immediately contact the
Chief Human Resources Officer, outlining the reasons for their inactivity and to confirm that they are
committed to fulfilling the minimum flight requirements set out in the Operations section below.
It is important to note that once membership with FDVA has been confirmed and the member has been returned
to active status, he is immediately subject to the Minimum Flight Requirements outlined within this document.
*The decision to rehire inactive members is made at the sole discretion of the CHRO.
3.4 Multiple Virtual Airlines
Fly Delta Virtual Air Lines recognizes that we cannot provide some virtual experiences to our personnel (cargo
flights, etc.) that can be provided elsewhere. Therefore, pilots are permitted to maintain relationships with as
many virtual airlines as they desire. However, multi airline membership does not serve as a waiver to any flight
requirements with FDVA. Pilots must meet all minimum requirements for continued employment with FDVA.
In an effort to curtail any possible conflict of interest, all FDVA corporate leadership personnel are permitted to
maintain relationships with other virtual airlines in the capacity as a pilot; service on another airline’s staff is
not permitted.
Filing PIREPs for one flight amongst several Virtual Airlines is strictly prohibited. If a pilot flies a route from
Chicago to Atlanta (a route available to both Delta and United) and is a member of FDVA and United Virtual,
he may only file the subsequent PIREP with EITHER Fly Delta Virtual Air Lines OR United Virtual Airlines,
NOT both. Should this behavior be noticed, the pilot maybe terminated at the discretion of HR. Fly Delta
Virtual Pilots are only allowed to fly for one virtual delta. If found to be in violation of this, your FDVA
account will be suspended, and possible disciplinary action will be taken.
3.5 Initial PIREP and Minimum Flight Requirements
FDVA has set an initial flight requirement for all new hires within the organization. New members are required
to submit their first flight report (PIREP) within the first fourteen (14) days of membership. If a new member
fails to file a PIREP in the first two weeks of membership their account will be deleted. During this
probationary period, you are unable to file for a LOA, so you MUST fly a flight within the first fourteen (14)
days.
We recognize that each FDVA pilot has activities outside of FDVA that affect their ability to fly on FS.
Therefore, as not to interfere with those pilots whose time is very limited, we have developed a flexible flight
requirement that will allow everyone to maintain their active status. To remain active and prevent a termination
warning, a pilot must fly one flight per month and all staff will be required to fly 2 flights per month. (Not per
30 days, but per calendar month) Failure to meet this flight requirement will lead to a termination warning. If
this happens, a pilot has fourteen (14) days to file a PIREP before termination. . If unable to meet these
requirements, you have the ability to file for a Leave of Absence
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3.6 Pilot Profile
It is the responsibility of each pilot to ensure that contact information is correct and current in the Pilot Center
area of the website. If management needs to contact you regarding a PIREP or other issue, they will utilize the
email that is listed on your profile. If an attempted email receives a “Mail Delivery Subsystem” bounce back,
and is not contacted by the pilot, FDVA can suspend the member. Continued failure to update the contact email
may lead to termination.
3.7 Membership Suspension
Failure to comply with FDVA Policies and Procedures (to include the attached Code of Conduct) is prohibited
and may lead to a suspension from the organization. Should you receive a suspension notice; please contact
your Hub Manager for more information. If necessary, HR may intervene.
3.8 Membership Termination
Each member of the organization retains the right to terminate their membership at a time by contacting Human
Resources. FDVA Corporate Leadership may terminate a member at any time should it be deemed necessary by
the contents of this document or for the protection of other member’s experiences.
3.9 Leave of Absence
As mentioned above, all personnel have the right to file for a Leave of Absence should they be unable to meet
the minimum flight requirements set by this document. To do so, you must contact your Hub Manager to begin
processing. When you are requesting a Leave of Absence, please make clear its anticipated duration and the
reasons you cannot meet the minimum flight requirement.
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Your Hub Manager has approval authority for requests of LOA up to 90 days.
HR should be notified of all LOA
Requests for LOA in excess of 90 days should be requested through your Hub Manager who will
coordinate with HR for approval.
Upon the completion of your Leave of Absence, please contact HR, who will ensure your account is reactivated
and your flight privileges are restored in a timely manner.
3.10 Resignation
FDVA recognizes that often times; real world circumstances prevent a pilot from giving any time to flight
simulation. As such, pilots have the option to resign their position within FDVA at any time. (Please note that a
LOA is a secondary option) To resign, please notify your Hub Manager via email.
If a pilot resigns voluntarily without disciplinary action levied against him, they are eligible for rehire in the
future.
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3.11 Conflict Resolution
In the event that a member should find himself in conflict with another member of the organization or a member
of Corporate Leadership, the member should utilize the following chain, in the order listed, to resolve the
situation:
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Your Hub Manager or Assistant Hub Manager
Chief Human Resources Officer
Chief Operations Officer
Chief Executive Officer
Members are expected to enter the conflict resolution process in accordance with the following chain of
communication (this is based on whom the member is in conflict with). If you are in conflict with:
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Another member, contact your Hub Manager or Assistant Hub Manager
Your Hub Manager (if applicable to your hub),contact the Chief Operating Officer
Any Administrative Staff (Non-Executive) contact the Chief Human Resources Officer.
The Chief Operations Officer or Chief Human Resources Officer, contacts the Chief Executive Officer.
The Chief Executive Officer, contact both the Chief Operations Officer and Chief Human Resources
Officer.
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4.0 Code of Conduct
In order to succeed at meeting our goal of providing the most realistic and enjoyable virtual aviation experience
to every pilot, we have established a general Code of Conduct. This code serves to set minimum standards of
conduct by which all members of Fly Delta Virtual Air Lines (FDVA) are required to adhere to. The code is not
designed to confine or restrict our member’s activities, but rather ensure that FDVA remains a safe, friendly,
and fun environment for all.
Submission of a pilot application and acceptance into the organization signifies your agreement to read,
review, and abide by all parts of our code of conduct. Failure to be incompliance with any section will
result in disciplinary action up to (and including) termination.
It is important to note that this code is not all-inclusive; no listing of rules can cover every conceivable
circumstance. Therefore, members should always use common sense in any situation they find themselves in.
Should a member conduct himself in a disruptive/ inappropriate manner, disciplinary action will be taken in
accordance with published guidelines throughout this document.
4.1 Our Core Values
Above all, FDVA will always strive to create and maintain an excellent reputation within the community with
specific regards to Professionalism, Integrity, and Trust.
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Professionalism: We will maintain an atmosphere of professionalism through our website, forums, and
other communications, conducting our operations in an efficient and business-like manner.
Integrity: We will present ourselves with honesty and disclose to all members of the public truthful and
reliable information about our operations and organizational goals. We maintain respect for others at all
times.
Trust: We will focus on operating an organization that others can trust. At the same time, we will trust
our members and members of the community without prejudice.
4.2 Code of Conduct Contents
We understand that from time to time there will be differences in opinion. While we respect these differences
and promote active discussion, the following are classified as unacceptable behavior. Participation in any of the
following constitutes violation of the FDVA Code of Conduct:
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Use foul or unsuitable language toward ANY member of the FDVA community via any means of
communications (to include the forums, email, TeamSpeak, etc.)
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Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others.
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Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing,
obscene, indecent, or unlawful topic, name, material, or information to any FDVA venue. (To include
pornographic/sexually explicit materials)
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Upload files that contain software or other material protected by intellectual property laws (or by rights
of privacy of publicity) unless you own or control the rights thereto or have received all necessary
consents.
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Upload files that contain viruses, corrupted files, or any other similar software or programs that may
damage the operation of another's computer.
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Restrict or in habit any other member from utilizing and enjoying the communication services available
to them by FDVA.
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Harvest or otherwise collect personal/ identifiable information about others (including email addresses),
without their explicit consent.
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Violate any applicable US/local laws or regulations.
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Hacking, or attempting to hack, any of FDVA’s online systems (which will result in immediate
termination of membership).
4.2.1 Forums
The forums are a place for friendly discussion, debate, and making new friends. They are not the place for
inappropriate or aggressive arguments of any sort. Any persons found to be engaging in aggressive arguments
on the forum will be subject to receipt of a code of conduct violation.
4.2.2 TeamSpeak
All members of the organization are welcomed and encouraged to utilize TeamSpeak. During your chatting and
discussion on TeamSpeak, you are expected to respect all members participating in the discussion. We
encourage free thought and free expression (you may discuss your personal views), but know when to stop.
Comments classified as derogatory to any group of people, including but not limited to any race, any sexual
orientation, political/religious affiliation and/or nationality, will not be tolerated. Harassment, name-calling,
constant channel switching, spamming, etc. will not be tolerated. Always be positive, be friendly, and be
helpful.
If your conversation is limited to only certain members connected to the server, you should move to another
channel. Therefore, try to have one conversation per channel.
If you are unable to follow the rules on TeamSpeak, you will be warned, kicked from a channel, or banned from
the server entirely for a period. That period will vary in length depending on the nature of the offense.
Abusing Server Administrator (SA) privileges will result in an immediate suspension.
4.3 Disciplinary Procedures
If any member intentionally violates any section of the FDVA Flight Operations Manual or aforementioned
Code of Conduct, the following actions will occur:
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First Offense -- A verbal warning that comes from the offender’s Hub Manager. (The HM will notify
HR of the action taken, and it will be noted on the offender’s personnel file)
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Second Offense -- The Chief Human Resources Officer will send a written letter of reprimand, to the
offender informing them of the repeat violation and the consequences of a 3rd Offense.
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Third Offense -- Automatic suspension from the Website, Forums, TS, and ACARS until the FDVA TOP
Disciplinary Board meets to discuss the offense with the member in question.
The Disciplinary Board (appointed by the CEO and rotating on a regular basis) will meet within one week of
the offense and will request the presence of the offending member on TeamSpeak in a private room.* The board
will interview the member and consider all mitigating circumstances of the offense. Once the interview is
complete, the Board will determine necessary consequences (if any) that should be taken against the member.
The board will draft and forward its recommendation to the Chief Operations Officer and Chief Executive
Officer for review. The CEO will make a final decision on the matter within a 24-hour period.
The CEO has the authority to execute any level of punishment (up to and including termination), but will
primarily consider the recommendations of the board. Once a decision is made, the CEO will notify the CHRO
who will contact the member and inform him of the final decision, executing the consequences as published.
*The offender must meet with the Disciplinary Board on Team Speak if he/she desires to defend him/herself and
present any evidence or testimony in the issue. E-mail correspondence is not permissible. If you waive your
right to an interview, you are signifying your acceptance of whatever disciplinary action is levied against you
and understand that you will not be able to appeal the final decision.
If a pilot and or member staff is accused of any act involving moral or ethical issues under any law, or any act
which casts an unfavorable light upon the association with Fly Delta Virtual or Flight Unlimited LLC is accused
of performing or committing any act which could adversely impact Fly Delta Virtual or Flight Unlimited LLC
events, programs, services, or reputation, Fly Delta Virtual shall have the right to terminate this contract upon
seven (7) days written notice specifying the reason, within which period Fly Delta Virtual may cure such offense.
The determination of whether and to what extent the offense is cured shall be made by the CEO or COO of Fly
Delta Virtual at their sole discretion.
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5.0 Flight Operations
Fly Delta Virtual Air Lines (FDVA) does not attempt to place any undue pressure on its members. We realize
that members can only commit a certain number of hours and time to this hobby; as such, we have established
reasonable minimum flight requirements that must be adhered to in order to remain an active pilot for the
organization. These requirements are designed to ensure that all pilots are able to remain active, regardless of
their commitments elsewhere. The primary flight requirement states that each pilot is required to fly at
minimum one flight every calendar month.
If you fail to meet this requirement, your account will be placed on a termination warning. Once placed on
termination warning, you will have a period of fourteen (14) days to file a report. After that period, you will be
removed from the roster. If you know in advance that you will not be able to complete the flight time
requirement, contact your Hub Manager to request a Leave of Absence.
We want to work with our pilots to ensure that they remain active. However, it is important for our pilots to
maintain contact with domicile management to determine the best way to remain active. The submission of
fraudulent PIREP’s will result in the immediate termination of your membership with FDVA.
5.1 Schedule
As our name suggests, we strive mirror Delta Air Lines flight operations in as realistic a manner as possible.
This includes utilizing a current (summer or winter) schedule of flights from Delta. In order for flight hours to
count, pilots may only operate flights that are listed in the current FDVA schedule (accessible by choosing
“Schedules” in the Pilot Center). If you notice that we do not have a flight route that is included in the current
Delta timetable, please contact our Director of Scheduling to ensure it is added to our online schedule.*
All pilots must depart from the listed departure airport and arrive at the listed arrival airport.
*Delta often changes flight numbers and aircraft for the route depending on their load factors for that day. We
cannot often keep up with these changes, but will make every effort to fit that needs. Please provide a
Flightaware link, so we can consider the change.
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5.2 Flight Procedures
The following provisions will be applied to ALL flight operations:
1) Time Acceleration is not permitted. All flights must be flown at 1x simulation speed, regardless of the
scheduled flight length.
2) Slewing is not permitted at any time during your flight.
3) The landing rate for all pilots will -600 fpm. Anything over -600 fpm will be rejected, but exception can be
made on a case by case bias.
4) Inflight refueling is strictly prohibited.
5) Landing with excessive fuel. For small and medium aircraft (aircraft not requiring “Heavy” in their route
call sign) must land with less than 10,000 lbs (pounds) of fuel. For large aircraft (aircraft requiring “Heavy”
in their route call sign) must land with less than 25,000 lbs (pounds) of fuel. If you are unsure how to plan
your fuel, you can go to: http://fuelplanner.com/
6) The correct aircraft must be flown according to the timetable. Like aircraft, substitution will be accepted
(i.e., B737 for A320).
7) No pilot may operate an aircraft below 10,000 feet MSL at an indicated airspeed of more than 250 knots.*
*If the minimum safe airspeed for any particular operation is greater than the maximum speed prescribed in
this section, the aircraft may be operated at that minimum speed.
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5.3 Breaks During Flight
Pilots who fly online using VATSIM shall contact their ATC and request permission to vacate the flight deck
before taking their break. If the controller does not grant permission, the pilot must wait for clearance to leave
the cockpit from ATC.
Note: VATSIM also has a policy regarding being away from the computer during flight. Should a VATSIM
supervisor contact a pilot and the pilot does not respond within 30 minutes, the pilot will be disconnected from
their server and suspended for several days.
5.4 Online Flying
Although not required, every pilot is encouraged to fly with an online ATC network such as VATSIM. Flying
online with live ATC coverage will add a new dimension of realism to your experience at FDVA. With
VATSIM, you will be working around other aircraft flown by real people with FDVA and other VAs. In
addition, FDVA operates and participates in many events on VATSIM. For more information on VATSIM and
online flying, consult the appropriate discussion board on the forums or contact a member of the corporate
leadership team.
Whenever you are flying online (therefore representing FDVA), we require pilots to follow these procedures:

You will need to register for a free new pilot account if flying on VATSIM.

You must have an Internet connection and a valid copy of FS2004, FSX, X-Plane and PREPAR3D

To connect to VATSIM you will need to download the pilot client software. (See our forums to obtain
instructions on how to obtain VATSIM Software)

To communicate with ATC via voice, you will need a working headset or microphone.

You must present yourself in a professional manner, recognizing that when flying online, you are
representing FDVA.

No foul, vulgar, or racially charged remarks will be tolerated here at FDVA or while operating on any
online network (Compliance with the Code of Conduct is required on VATSIM as well). Any complaint
received from anyone at VATSIM will be grounds for immediate termination.

The use of proper callsigns (See Appendix 1 for list of callsigns). This includes codeshares.

Please include www.flydeltavirtual.com and www.flightunlimted.org in your comments section.
You do not need to be an aviation expert. However, it is important that:

You are already familiar with your version of Microsoft Flight Simulator (FS2004, FSX) X-plane and
PREPAR3D

You are comfortable flying in the aircraft you will use online.

You have a basic understanding of Air Traffic Control and have read the network manuals and
documentations.

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You are able to fly a SID/STAR and follow an IFR flight plan with waypoints.
5.4.1 Assistance to Pilots for Online Flying
Contrary to popular belief, online flying is not that difficult. It is meant to add another dimension to your flight
simulator experience in terms of realism, and enhance your level of enjoyment. If you are still not comfortable
with VATSIM flying, the FDVA Training Department will be scheduling classes and providing online
documentation to assist you in using VATSIM. Remember that the VATSIM community is friendly, and
informative. Do not worry about making mistakes (because everyone does from time to time), just remember to
identify yourself to any online controller and they will assist you in every possible way.
5.5 Pilot Rank / Minimum Hours / Pay Rate
Rank Title
Minimum Hours
Pay Rate
Flight Attendant
0
$100.00/hr.
First Officer
50
$142.00/hr.
Captain
125
$180.00/hr.
Senior Captain
250
$193.00/hr.
Fleet Captain
500
$220.00/hr.
Senior Fleet Captain
1000
$235.00/hr.
Executive Captain
2500
$255.00/hr.
Senior Executive Captain
5000
$275.00/hr.
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6.0 PIREP Filing Procedures
6.1 Accepted Filing Methods
FDVA uses the phpVMS reporting system for all flight reporting. This system allows for different types of pilot
reports (PIREPS) to be filed. Any other form of filing, other than what is listed here, cannot and will not be
accepted. Requirements and restrictions are listed below each method of filing.

FDVA SmartCARS
Pilots normally use FDVA SmartCARS program to file a flight report. SmartCARS is a free program
(downloadable on our website through the pilot center) that communicates with FDVA online servers
and your Microsoft Flight Simulator. It captures flight information and periodic position and status
updates to the “current flights” section of our website. In other words, you see your flight on our flight
board! It is also compatible with X-Plane.

FSACARS
Configuration file can be found in the Pilot Center on website after you log in.

FSPassenger
Configuration file can be found in the Pilot Center on website after you log in.

XACARS
Configuration file can be found in the Pilot Center on website after you log in.

FS Flight Keeper
Configuration file can be found in the Pilot Center on website after you log in.

Manual PIREP
Manual reports are no longer accepted unless one or more of the following conditions is present:





SmartCARS is not functional.
SmartCARS crashes during flight.
SmartCARS does not allow you to file a flight.
Malfunction with SmartCARS during a flight.
Prior approval by Operations Staff.
All manual PIREPs MUST have been flown on VATSIM and MUST have a valid Vataware link in the
comments section of the PIREP.
*We would prefer that you use FDVA SmartCARS when you fly. If you are having problems running
the program, please contact a staff member so we can get you up and running as fast as possible.
Don’t forget, you must have FSUIPC installed for these programs to work with FSX or XUIPC installed
for these programs to work with X-Plane.
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7.0 Member Support
7.1 Training
One of the most enjoyable aspects of any hobby is working to become better at what you do. We want to help
all of our members grow through their experiences in their abilities. While outlined more specifically in
subsequent operations manuals for training, our training program will be designed to provide pilots of every
level the opportunity to grow their knowledge of operating a vast variety of aircraft. It will also provide a way
to refresh prior knowledge for our most experienced pilots. Our training department continually strives to
provide a dynamic learning environment for all of our employees.
Our initial pilot training program will include a briefing on airline rules, regulations and procedures and general
aircraft handling exercises. Our dedicated training staff is also working to create advanced training courses that
will allow pilots of all skill levels to improve. Topics may include handling emergencies, international flying,
advanced simulator techniques, fuel management, and cockpit resource management.
7.2 Website
In developing our user interface, we have made every attempt to offer unique features to our pilots. Remember
to begin each visit to our website by logging in using your Pilot ID and your password. If you forget your
password, contact the HR Department. The Pilot Center is the heart of activity for the airline. Visiting the pages
contained within it will help direct your activities.
7.3 FDVA Forums
Because there is a vast amount of information developed on our forums, we require all members to register with
the forums. In addition, forum membership provides you with the opportunity to enjoy person-to-person
interactions and experience the benefits of discussing airline operations, flights, VAs, and a host of other topics
from other likeminded people pursuing the same hobby as you.
The forum requires its own registration. Once your application has been accepted and approved, you will
receive an email with forum access instructions.
You are expected to conduct yourself in a professional manner when using the forum by abiding by the Code of
Conduct. Any violation of the Code of Conduct may result in the suspension and/or termination of your forum
account and termination of FDVA membership.
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Appendix 1
Callsigns
Airline
Airline Identifier
SkyTeam Members
Callsign
Aeroflot
Aerolineas Argentinas
Aeromexico
AirEuropa
Air France
Alitalia
China Airlines
China Eastern Airlines
China Southern Airlines
Czech Airlines
Delta Air Lines
Kenya Airways
KLM
Korean Air
Middle Eastern Airlines
Saudia
Tarom
Vietnam Airlines
XiamenAir
AFL
ARG
AMX
AEA
AFR
AZA
CAL
CES
CSN
CSA
DAL
KQA
KLM
KAL
MEA
SVA
ROT
HVN
CXA
AEROFLOT
ARGENTINA
AEROMEXICO
EUROPA
AIRFRANS
ALITALIA
DYNASTY
CHINA EASTERN
CHINA SOUTHERN
CSA
DELTA
KENYA
KLM
KOREANAIR
CEDAR JET
SAUDIA
TAROM
VIET NAM AIRLINES
XIAMEN AIR
Future SkyTeam Members
Garuda Indonesia
GIA
INDONESIA
Codeshare Partners
Alaska Airlines
Gol Transportes Aereos
Hawaiian Airlines
Olympic Air
Virgin Atlantic
Virgin Australia International
WestJet Airlines
Silver Airways
V Australia
ASA
GLO
HAL
OAL
VIR
VOZ
WJA
SIL
VAU
ALASKA
GOL TRANSPORTE
HAWAIIAN
OLYMPIC
VIRGIN
VELOCITY
WESTJET
SILVER WINGS
VEE-OZ
Delta Connection Carriers
Chautauqua Airlines
Compass Airlines
Endeavor Air
ExpressJet
GoJet Airlines
Shuttle America
SkyWest
CHQ
CPZ
FLG
ASQ
GJS
TCF
SKW
CHAUTAUQUA
COMPASS ROSE
FLAGSHIP
ACEY
LINDBERGH
MERCURY
SKYWEST
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