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2014
Camp Staff
Manual
2854 Triunfo Canyon Road, Agoura Hills, CA 91301 Phone 818-889-2224 Fax 818-889-2416
Rev. 4/14
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CAMP STAFF MANUAL 2013
TABLE OF CONTENTS
I. CAMP PHILOSOPHY AND PROGRAM
Camp Philosophy
Camp Programs
ACA Code of Ethics
3
3
3-4
4
II. CAMP HEALTH AND SAFETY
Staff Responsibilities
Staff Health Forms
First Aid Procedures
Evacuation Procedures
Area Practices and Policies
Lost Camper
Visitors at Camp
Intruders
Security
5-9
5
5
6-8
8-9
10-12
13
13
13
13
III. CHILD ABUSE
Discipline Policies and Procedures
14-17
15-17
IV. ORGANIZATION AND POLICIES
Camp Keystone Organizations
The Camp Day
Work Hours
Staff Breaks
Attendance
General Rules and Policies
Dress Codes
Smoking
Phones
Office Equipment
Guests of Staff
Meetings
Personal Belongings and Equipment
Supplies
Anti-Drugs and Alcohol Policies
Staff Relations
Appropriate Conversation Topics and Speech
Sexual Harassment
Salary Information
Employee Insurance
Worker’s Compensation Insurance
Liability
Vehicular Insurance
Unemployment Insurance
Staff Evaluations and Disciplinary Procedures
Workplace Security and Violence
Counselor Code of Conduct
Staff Manual Acknowledgement
18-20
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18
18
18
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19-22
18-19
19
19
19
19
19
19
20
20
20
20
20-21
22
22
22
22
22
22
22-23
23
23-25
26
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SECTION I
CAMP PHILOSOPHY AND PROGRAM
WELCOME! We are excited you have joined the staff of Camp Keystone. This manual contains all
information you will need regarding our basic philosophies, policies and procedures. You’re asked to read it
carefully and use it as a reference.
CAMP PHILOSOPHY
At Camp Keystone, we believe that the bridge of life is made up of several building blocks: family, religion,
school, friends, achievements, career path and many more. The keystone in that bridge of life might just be a
nurturing summer experience. Thus the name, Camp Keystone.
CAMP POPULATION
Camp Keystone campers come from various areas of Los Angeles and Ventura Counties-Camarillo to
Toluca Lake, Beverly Hills to Malibu, and everyplace in between. We primarily service a culturally diverse
group of middle to upper-middle class families. Over the years we service a limited number of special needs
campers, several with aides or resources from various agencies.
CAMP PROGRAMS
Camp Keystone offers three programs. The campers in our programs range in age from 3 to 14 years.
 JUNIOR CAMP PROGRAM
 The Junior Camp Program was designed specifically for pre-school aged children, ages 3 to 5.
 There are 10-12 children in a group with 2 staff members.
 The Jr. Camp groups are coeducational, that is both boys and girls are together in the same
group.
 Campers and most senior counselors will remain in the same group throughout the summer.
 DAY CAMP/SPORTS CAMP PROGRAM
● The Day Camp Program is designed for older children, ages 5 to 12, which are seeking to
experience the fun of a more traditional camp environment.
● The staff ratio for Day Camp is 8 campers to every staff member.
● The Day Camp groups are divided into girls and boys groups.
● Campers and most senior counselors will remain in the same group throughout the summer.
● Sports Camp is designed for campers, ages 7 to 12, which offers more emphasis on traditional
sports in addition to the traditional Day Camp areas.
 COUNSELOR-IN-LEADERSHIP-TRAINING PROGRAM
 The CILT Program is a significant part of our entire camp program, designed for individuals who
are entering the 8th and 9th grade.
 This program provides opportunity to work closely with children and adults.
 This program provides an opportunity to develop leadership skills through helping to supervise
camp groups with senior staff members.
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 PROGRAM ACTIVITY SCHEDULES
Group counselors are given a weekly schedule. Although the program is structured, there is some
time for “free time” activities. Counselors are expected to plan ahead and have free time activities
ready when the schedule permits. Do not deviate from the published schedule. The program has
been created with a certain strategy and attendance at certain areas-it is up to you to motivate your
group to go to and participate in each area. Area specialists-it is your responsibility to operate the
coolest area in camp! Area rules are posted at each area. It is your responsibility to familiarize
yourself with them. Please arrive at each area on time!
PROGRAM THEME WEEKS AND DRESS UP DAYS
To promote camp spirit, each week Camp Keystone has a theme. During that week, various contests
and activities are planned which correspond to the week’s theme. All staff members are strongly
encouraged to dress up on these special days! The campers enjoy your participation and this
motivates them to become more involved, too. (See Special Events Calendar)
ACA CODE OF ETHICS
 The American Camping Association recognizes the camp counselor and the camp staff person as
the primary instrument through which the objectives, goals, and philosophy of the camp
director/owner are transmitted to the child/camper. As such, the counselor/staff person should be
aware of the following recommended ethical practices.
 I shall endeavor to understand and faithfully interpret the camp philosophy, objectives, and goals in
my relationship with campers and all staff.
 I shall conduct myself in an exemplary manner recognizing that I am an adult role model for my
campers. By my behavior I will always try to demonstrate high moral values. I recognize that my
conduct when I am away from the camp premises also reflects on the camp.
 I shall always seek to be truthful, honest, and fair in my communication and interaction with
campers and all staff including directors.
 I accept the challenge of helping my campers increase their awareness of and responsibility to
others and to the world of nature, helping them gain in self-confidence and self-concept, and of
teaching them new skills.
 I shall refrain from abusive language and any form of corporal punishment or embarrassment in my
dealing with campers and other staff.
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SECTION II
CAMPER HEALTH AND SAFETY
Camp Keystone safety starts with you! The responsibility for the health and safety of campers rests
with each and every staff member. At all times, staff members MUST be aware of their own behavior,
attitude, and appearance, striving to be a positive role model for all campers.
 STAFF RESPONSIBILITIES
 Constantly be aware of each camper’s health and safety during the day.
 Make sure each camper receives the proper orientation to the group, the activities, and
the basic rules and procedures at camp.
 Be aware of each camper’s physical and emotional needs by reviewing the camper’s
health history.
 Make certain that each camper is dressed properly for all weather conditions and
activities.
 Watch for sunburn while at camp and re-apply sunscreen as needed.
 Make sure all campers have water to drink often and each child has a drink with their
lunch.
 Make sure every camper has a lunch.
 Deal with camper behavior through positive methods.
 Report ALL injuries, no matter how minor, to the First Aid Specialist.
 Remain with your group at all times AND participate in all activities.
 Get to know each camper personally and make him or her feel special.
 Protect the privacy and personal information of the campers and their families.
 Know the transportation needs of your campers (ie: bus, parent pick-up, EDC…)

STAFF HEALTH FORMS
All staff members must turn in a signed health history form PRIOR to the first day of camp.
This form is with the staff contract packet. If for some reason you did not receive the health
history from, contact the Personnel Director. Camp Keystone requires that a parent or
guardian sign all health forms of minors/junior counselors (under 18).
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FIRST AID PROCEDURES
All staff members are to assist in proper assessment at the time of accident to reduce unnecessary cost,
disability or death.
EMERGENCY PHONE NUMBERS
Camp Main Office
(818) 889-2224
L.A. County Paramedics
911
Westlake Village Urgent Care (805) 379-9125
Los Robles Medical Center (818) 707-0116
Poison Control Center
West Hills Medical Center
(800) 777-6476
(818) 712-4100
GENERAL FIRST AID PROCEDURES
COUNSELORS, AREA STAFF, BUS SUPERVISORS & ASSISTANTS are to be knowledgeable of any special
medical conditions (allergies, need for medication, etc.) for any campers in their group or on their bus by consulting the
master camper medical information prepared by the First Aid Specialist. Keep the information in your notebook.
Ouch Reports: It is the counselor’s responsibility to complete an ouch report FOR EVERY INCIDENT THAT
REQUIRES FIRST AID, NO MATTER HOW MINOR! Ouch reports are located in the nurse’s office and in the
mailboxes at the pavilion. Reports MUST be placed in camper’s backpacks to inform the parents of the incident. This is
in addition to signing the nurse’s sign-in sheet.
Medication: It is unlawful for the camp or any other person to administer aspirin or any other form of medication to a
camper without written parental consent. Authorized medication is never to be carried by a camper. Medications,
accompanied by a note explaining usage, are to be brought to the First Aid Specialist. All accidents, however small, are
to be reported to the First Aid Specialist as soon as possible. For minor scrapes and scratches, counselors should use
the mini-first aid kits located at various areas around camp. All head injuries and insect bites need to be reported at
once. Accidents can be prevented by careful supervision and enforcement of the camp rules. Report all (camper and
staff) injuries to the First Aid Specialist and to the Directors’ Office the day that it happens!
As a precautionary measure against unknown infections, i.e. hepatitis, HIV positive, etc., ALL PERSONS TREATING
ANY INJURY MUST WEAR DISPOSABLE GLOVES. Breathing masks must be worn for rescue breathing. These
items are in each first aid kit located in all specialty areas of camp and in all buses.
1. REMAIN CALM: Act quickly but carefully.
2. DETERMINE: Who is injured? What part of body is injured? How did it happen (fell down, bumped head, hurt arm,
wrist, ankle, etc.)
3. SEND FOR HELP: Send reliable help, two or more persons, to first aid office or camp director’s office. Provide
basic injury information so medical help will know what type of first aid equipment to bring and whether or not to call
paramedics. The First Aid Specialist should examine the injured person as soon as possible.
4. BEGIN EMERGENCY CARE (FIRST AID) - TREAT ACCORDING TO PRIORITY!
*** CALL 911 BEFORE BEGINNING TREATMENT FOR ANY SERIOUS INJURIES ***
A. BREATHING - Ensure individual has an open airway and give mouth to mouth, or
mouth to nose artificial respiration. If providing CPR and you do not feel comfortable giving mouth to mouth,
continue doing chest compressions at a rate to the song “Staying Alive”
B. BLEEDING - To control severe bleeding, first put on plastic gloves, then use direct
pressure on wound and or apply pressure to major pressure points, radial/brachial arteries.
ELEVATE INJURED AREA IF POSSIBLE.
C. SHOCK - Keep injured person lying down if possible. Cover person if they feel cold
or have chills. Elevate legs. Reassure person. DO NOT GIVE ANYTHING TO EAT OR DRINK.
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5. DO NOT MOVE THEM UNLESS ABSOLUTELY NECESSARY. If injured person is unable to move or stand on
his or her own, DO NOT MOVE THEM UNLESS IT IS A LIFE THREATENING SITUATION.
6. KEEP SPECTATORS/GROUPS AWAY: Send them to another area where supervision is available or seek
assistance from another staff member.
ALL INJURIES (no matter how small) MUST BE REPORTED TO CAMP FIRST AID SPECIALIST BEFORE END OF
CAMP DAY ON WHICH THEY OCCURRED. THIS INCLUDES OFF SITE INJURIES.
SPECIFIC INJURIES
A. MINOR SCRAPES & ABRASIONS –WEAR GLOVES. Clean wound with soap and water or antiseptic toilettes,
dry area, apply antiseptic medication (bactine - mediquik), cover with band-aid or bandage.
B.
INCISIONS & LACERATIONS (deep cuts) - WEAR GLOVES. Control bleeding, clean wound, apply antiseptic
medication cover with sterile gauze bandage.
C. SPLINTERS - WEAR GLOVES. Clean area being careful not to push splinter deeper. Tweezers are kept in the
first aid office.
D. NOSEBLEED - WEAR GLOVES. Have camper sit in an upright position with head tilted forward, (DO NOT
TILT HEAD BACKWARDS). Apply ice over the nose and hold for 10 - 15 minutes. Keep camper quiet even after
bleeding has stopped.
E. FISH HOOKS - Keep camper quiet and transport to the first aid office. Counselors are not to remove hook if it has
penetrated the skin. Do not allow the camper to observe the hook wound, for this will increase the risk to shock. ALL
FISHHOOK INJURIES MUST BE REPORTED IMMEDIATELY.
F. BEE STINGS - Know ahead of time, which of your campers are allergic to bees. If so, immediately apply ice to bee
sting area and transport camper to first aid treatment center. If person is non-allergic, counselor should remove stinger
if present by gentle scraping. Apply cold an/or STING KILL medication. (NOTE: Yellow jackets retain stingers).
ALL BEE STINGS MUST BE REPORTED TO CAMP NURSE IMMEDIATELY AND CAMPER INVOLVED
OBSERVED FOR SEVERAL HOURS IN CASE OF A DELAYED ALLERGIC REACTION. Allergic reaction
symptoms include swelling in location of sting, difficulty breathing, headache, and unconsciousness.
G. POISON OAK – Use protective gloves while doing the following procedure: Wash all suspected areas of contact
with COLD water and soap. Take to first aid center for application of topical medication.
H. HEAD INJURIES - WEAR GLOVES .Control bleeding with direct pressure using sterile or clean covering.
Transport or call for transportation. Treat for shock. FIRST AID SPECIALIST NOTIFIED IMMEDIATELY WITH ANY
HEAD INJURY-NO MATTER HOW MINOR!
Camper is to be observed for several hours for possible concussion.
I. BROKEN BONES - WEAR GLOVES .Treat all injuries to extremities as if potential broken bone. Control
bleeding with direct pressure or at pressure point. Apply cold to minimize swelling. Treat for shock. Transport or send
for help.
J. FAINTING - Have camper rest quietly. Treat injuries that have occurred as a result of fainting. Transport or send
for help. CHILD IS NOT TO RETURN TO ACTIVITIES UNTIL CLEARANCE GIVEN BY FIRST AID SPECIALIST.
K. HEADACHES, UPSET STOMACHS, ETC. - Depending on severity and frequency, bring camper to first aid
office or have him/her rest quietly. Provide water as desired.
L. INSECT BITES - Apply cold and/or STING KILL medication. Try to identify insect when possible, ant, mosquito,
spider, etc. Keep camper under observation for possible allergic reaction. REPORT ALL BITES.
M. SNAKE BITES - Have person lie down and rest. IMMEDIATELY CALL 911! DO NOT HAVE PERSON WALK
OR MOVE. SEND FOR HELP IMMEDIATELY. DO NOT CUT WOUND OR SUCK OUT POISON.
IDENTIFICATION / DESCRIPTION OF SNAKE IS VERY IMPORTANT.
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N. NECK OR BACK INJURIES - NEVER MOVE INJURED PARTY. Send for first aid specialist immediately. Keep
injured party resting and immobilized.
TECHNIQUES TO PREVENT THE SPREAD OF INFECTIOUS DISEASE
1. In the handling of blood spills and open lesions you should prevent contact between individuals by wearing
disposable gloves and covering open lesions.
2. Place all supplies used for cleaning up body fluid spills in double, leak proof, plastic bags.
3. Turn gloves inside out as you remove them and then place in the leak proof disposable bag.
4. Treat all surfaces with 1 - 10 dilution water and bleach.
5. Wash your hands thoroughly after clean up.
6. If a breathing mask is used, then dispose of it in a leak proof plastic bag. Do not use a mask more than once.
 EVACUATION PROCEDURES
The main objective in an evacuation is to remove all campers and staff from the premises in
the fastest and safest way possible. This procedure calls for leadership, knowledge and
composure.
The steps for a FIRE evacuation drill are as follows:
1. The emergency signal used is 3 loud whistle sounds followed by the word “Fire”
repeated 3 times.
2. The signal will be sounded and repeated by Directors throughout the camp.
3. Once you hear the signal, you must stop whatever you’re doing and organize the
campers quietly and quickly in to a single file line with the Senior Counselor leading the
line and the Junior Counselor following from behind. Proceed to the Athletic Field.
Quickly take roll and check in with the Director.
4. All Specialists must accompany the group that was at their area at the time of the
emergency call. Don’t forget to take any CILT’s working in your area.
5. DO NOT stop for anybody’s belongings.
6. EVERYONE MUST REFRAIN FROM TALKING SO ALL INSTRUCTIONS CAN BE
HEARD.
7. Once arriving at the Athletic Field, no one is to leave the field without permission from a
Director.
8. All drivers will be given specific instructions and dismissed to their vehicles. The
campers will then be excused in an organized manner.
9. All drivers must take roll and be accountable for the campers that they brought to camp
on the morning route.
10. The Directors will give instructions and maps to each driver as to where to go.
The steps for an EARTHQUAKE evacuation:
Don’t panic and remain calm. Immediately stop your activity and attempt to move your
group as quickly as possible to an open area away from large trees and buildings. Should
anyone be hurt, administer First Aid immediately.
After the earthquake subsides, all campers and staff will attempt to proceed with the
evacuation plan and go to the parking lot for further instructions. Seat your group in a single
file line, take roll, and check in with the Director. Should you and your group be unable to get
to the meeting area, remain where you are and we will find you.
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EVACUATION SITE DIRECTIONS:
If an emergency occurs which requires evacuation, the camp has two different evacuation
plans. Depending on the situation, the camp will either be moved into the valley or towards
the beach. In the valley, the camp would relocate to Sumac Park at the corner of Bardell
Drive and Calmfield Ave. in Agoura. Otherwise, the camp would relocate to the Bluffs
Park/Michael Landon Park where John Tyler Road (the continuation of Las Virgenes Rd.)
meets the Pacific Coast Highway in Malibu.
In the event of such an emergency, parents are instructed to call the camp office for further
instructions. A voice message will provide detailed information as to your location and
whether they should attempt to pick up the children. Reassure campers that they will be safe
until their parents arrive. Your family and friends can also call the camp for information as to
your whereabouts at 818-889-2224.
Camp Keystone performs practice fire and earthquake drills throughout the summer to
prepare campers and staff for such an emergency.
Sumac Park
Bluffs Park
101
Ave.
Kanan Rd.
To Los Angeles
SUMAC PARK
N
Camp Keystone
Thousand Oaks Blvd.
Kanan Rd.
W
Agoura Hills
To Ventura
on
ny
Ca
o
f
.
iun Rd
Tr
E
Las Virgenes/Malibu
Canyon
Calmfield
Laro Dr.
To Ventura
S
To Los Angeles
101 Fwy.
101
Rd
.
Kanan Rd.
Tr
iun
fo
C
N
ne
Cy
n.
p
am
o
st
ey
K
W
E
Pacific Coast
Highway
MALIBU
S
Bluffs Park
Pacific Coast Highway
MALIBU
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 AREA PRACTICES AND POLICIES
1.
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Drama, Dance, and Song
Arrive and be seated at area, wait for instruction.
Do not leave area without permission.
Put away all supplies prior to departure.
Leave a clean area.
Participate!
2.
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Karate
Remove shoes, take a seat at the mat and wait for instruction.
No fighting!
Wait for permission before using any of the equipment.
Participants should only participate if they are in good health.
Be safe!
3.
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
Muddle Bugs
Obey rider limits for each piece of equipment.
Traffic should flow clockwise and remain on the concrete.
Be cautious of basketball, hopscotch and 4-square players.
Use equipment appropriately- NO crashing!
Return all equipment to appropriate spot before departure.
4.

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
Gaga
Only use provided equipment for play.
Keep ball below the waist.
Once you are out, you must leave the pit. Do not sit on the edge!
No double touches.
If the ball goes out of the pit, you are out.
5.
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

Batting Cages
Everyone must sit at the table when not batting.
Only one camper in the batting cage at a time.
Everyone in cage MUST wear a helmet.
Only counselors may operate the pitching machine.
Return equipment to the storage container before leaving the area.
6.

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
Petting Zoo
Campers may not enter without a counselor.
No yelling or running.
Only feed or pick up animals with permission.
Make sure the gate is closed at all times.
Be kind and don’t scare the animals.
7.
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


High Ropes/Low Ropes/Zip Line
Make sure harness and helmet are correctly worn at all times.
Wait for direction from trained facilitators before using equipment.
Do not drag equipment in the dirt.
Stay seated until instructed.
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 Once harnessed, wait for specialist to check and approve.
8.
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
Cooking
Wash your hands before preparing food.
Stay seated and wait for instruction.
Do not touch hot oven pans or sharp things.
Use cooking tools and supplies appropriately.
Clean up your area and leave it the way you found it.
9.
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Arcade
Only the area supervisor or counselor may handle televisions, discs and systems.
Pick up trash.
No volume over 25 on the televisions.
Push in chairs and wind up controllers when the period ends.
If there is a wait for your game, you need to share it or move on to the next game after 20 minutes.
10.
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
Archery
When arriving, have a seat at the tables and wait for instruction.
One camper per stall
Use all equipment appropriately.
Wait for verbal approval from the Range Captain before starting to shoot.
Never walk onto the range without permission from the Range Captain.
11.
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
Arts and Crafts/Nature
Wait quietly at the table until the area head gives further instructions.
Use the art materials appropriately.
When project is completed, clean up the area.
Do not leave the area without permission.
Remember to pick up your projects at the end of the day.
12.
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
Boating
No jumping out of the boats; load and unload at docks only.
A lifejacket must be worn at all times!
Do not go into the boats without a counselor or area heads permission.
There must be a lifeguard on duty while boating.
No throwing rocks or dirt.
13.
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
Fishing
No fishing on the bridge, dock or boats.
Everyone must carry the pole in one hand and the hook in the other.
No overhead casting.
Don’t throw rocks.
Only use bait provided by the area specialist.
14. Go Carts
 All riders must wear a helmet and their seatbelt!
 Remain seated at the table until it is your turn to ride.
 Keep arms and legs inside the vehicle.
 Do not touch the engine at any time…extremely hot!
 Campers must pass driving test before they are eligible to drive.
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15.
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
Horses
All campers must ride in helmets and closed toe shoes.
Campers may not enter the corral without a counselor or area staff.
No running, yelling or throwing objects in the corrals.
Campers may never walk behind the backside of a horse.
Campers may only mount and dismount a horse with the assistance of a counselor or area staff.
16.
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
Water Wars
Use the equipment appropriately.
Only use water balloons- never helium balloons.
Do not hit anyone in the face with a water balloon.
Keep water balloons in the designated area.
See counselor for water balloons.
17.
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
Surf ‘N Slide
No belts, suspenders or anything with sharp edges may be worn.
No somersaults, flips, etc.
No standing or walking across the slide.
Only one camper may be on the slide at a time.
No waiting in the splash area at the end of the slide.
18.
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
Pool
One counselor per group MUST supervise the changing rooms!
Each child must successfully pass a swim test before entering the deep end.
Each child will be assigned a color wristband. Blue=swimmer, yellow=caution/non-swimmer.
Camper must wear wristband each time he/she is at the pool.
Return wristbands to container at the end of your swim time.
Walk on pool deck at all times.
Only use the stairs and ladders to enter and exit the pool.
Only jump from the deep end back wall
- No flipping
- No spinning/twisting
- No jumping backwards
No chicken fights or overly rough horseplay, including hanging from necks.
Apply/reapply sunscreen as needed
19.
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Water Slide
Walk on slide deck and stairs at all time.
Riders must go down feet first and on their backside, one at a time.
No sunglasses, goggles, loose jewelry or sharp buttons may be worn while riding the slide.
Each slider may be released by the slide attendant when the previous slider reaches the third turn.
Once down in the splash pool, immediately proceed to the stairs and exit.
20.
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Playground
Slide down the slide on your backside, no climbing up.
No trains on the slide.
Campers may not wait at the bottom of the slide.
Counselors must be surrounding the playground perimeter.
No hanging upside down from the bars.
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 LOST CAMPERS
1. It is the counselor’s responsibility to make sure that campers remain with their group at all times.
Be aware of who is here each day and take role in the morning and throughout the day. TAKE A
HEAD COUNT WHEN LEAVING AND ARRIVING TO EACH AREA! Know the
number of kids with you each day. Calling names from your group roster is necessary at times but
is too time consuming to do all day long. Reinforce how important it is that they stay with the group
and use the “Buddy System.”
2. If a camper is missing, take a moment and retrace your steps. Think about where that camper
might be (bathroom, drink of water, first aid). Attempt to determine where the camper has gone.
3. Talk to your other staff members! Send an Assistant Counselor/JC back to your last area and
have him/her look for your camper. Don’t send them screaming the child’s name throughout the
entire camp-just send them to your last area. Ask them to report back to you in 10 minutes.
Proceed to your next activity.
4. If the child was not found, send for a Director immediately.
5. Identify the missing child by name, age, hair color, group name, clothing, and any other
distinguishing features (glasses, braces, etc.)
6. The directors will organize a search group and proceed from there. The directors are in contact
with each other and many areas through their walkie talkies.
7. When the camper is found, welcome them warmly. If this child was lost, they could have been
extremely frightened. This is NOT the time to discipline them! Reinforce how important it is to stay
with the group or with a “buddy.”
8. Should this become a habit, notify a director.
9. Under no circumstances should you (the counselor) notify the parents of a missing child without
discussing it with the directors first. The directors will call the local authorities, and take all the
needed precautions.
 VISITORS AT CAMP
Camp Keystone has an open door policy for parent visitors, but we need to know at all times who
is on the grounds. ALL VISITORS MUST HAVE A NAMETAG TO IDENTIFY THEMSELVES!
It is important that campers are oriented to this procedure. Never physically confront anyone
without a nametag. If someone does not respond to your request to check in at the main office,
then send for a Director immediately. Staff guests are not permitted.
 INTRUDERS
1. Communication-Everyone needs to be made aware of the intruder in a discreet and swift
manner (by walkie-talkie).
 Code words for intruders should be used
 Walkies should be kept ready at all times for further instructions
 A Director or Administrator will make the decision to call 911
2. First Evacuation-Everyone should immediately evacuate to the closest designated building or
hiding spot away from the direction of the intruder and remain there until instructed to move.
 A head count is done upon gathering at the area
 Everyone is to remain quiet and stay as hidden as possible
 Walkies should be kept on and counselors should wait for further instruction
3. Second Evacuation-After the threat has passed and all campers and staff are accounted for,
everyone will evacuate to the field and line up in fire drill formation. Take another head count at
this time to make sure everyone is accounted for.
 SECURITY
Camp Keystone employs security at our front gate to verify credentials of all
visitors/parents/vendors, etc.
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SECTION III
STRATEGIES TO PREVENT CHILD ABUSE
Physical and sexual abuse of children, although not new, appears to be a growing problem. Child
abuse, as defined by Samuel L Mayugh, Ph.D. is any situation which:
 Inflicts serious physical injury on a child by non-accidental means.
 Creates substantial risk to a child.
 Commits or allows sexual offense against a child.
 Child abuse may be divided into five categories, all of which are equal in seriousness.
 Sexual
 Physical
 Child Molestation
 Physical Neglect
 Emotional Abuse
 Physical observations of abuse may be:
 Bruises, welts, or raised marks about the face, arms, back and buttocks
 Bite or burn marks
 Redness or swelling about the face
Physical indications of sexual abuse may be:
 Injury manifested/irritated by walking, sitting, or playing on bars, bicycles, etc.
 Bruises or tenderness on the body
 Excessive scratching, genital discharge, or inflammation
 Your Legal Responsibilities and Rights
According to California State Law, you are required to report any and all instances of suspected
child abuse. You must first report your findings to the Camp Director. A mandated reporter must
report an instance of child abuse when he or she either observes actual abuse or merely suspects
that a child has been abused. If a child does confide in you and reports a situation or if you observe
or suspect child abuse, you must immediately report your observations or suspicions to a Camp
Director.
 Keystone has in place a comprehensive pre-employment screening procedure to screen-out staff
not suited for working with children.
 Keystone will take seriously any allegation or suspicion of child abuse seriously.
 Our staff understands their legal obligation to report suspected abuse.
 Policies, procedures and training are available relating to discipline, supervision, staff/participant
interaction, staff Code of Conduct, etc.
 Defensive strategies have been identified for avoiding unfounded allegations.
 Our staff communicates frequently with parents regarding day-to-day activities and encourages
parents to report or question any behavior or event their child may share that appears out of the
ordinary.
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 Parents know that they can visit, unannounced, any program their child participates in as long as
they check into the Camp Office first.
 Our staff protects themselves and Keystone by agreeing not to be alone with campers or
program participants outside of the program facilities (i.e. taking children on trips, having them in
their homes when others are not present, etc.).
 Baby-sitting is not encouraged and may NOT be solicited. Consent forms are required if you are
babysitting a Keystone camper and transporting him/her home from/ to camp.
● Do not give any personal communication information to campers. As well, do not email or text
campers on their personal/home computers. Do not give them personal listings for Facebook, My
Space, etc.
 Physical Touching at Camp Keystone
Acceptable Touches:
 Quick hugs
 Quick touch -- hand on shoulder, high five, or pat on the back
 Hand holding – Children at some ages like to hold hands as they are walking around camp. Be
sure to share your hand holding time! Never force a child to hold your hand if they do not want
to.
Unacceptable Touches:
 At NO time shall any staff member hit, kick, pinch, push or throw a camper.
 “Secret Touches”, touching any parts that are covered by a swimsuit, are not allowed and are
grounds for immediate termination and legal action.
 Lap sitting is OK at times, depending on the circumstance and the age of the child. Whenever
there is a child sitting on your lap, they MUST be facing away from you. Straddling IS NOT an
acceptable lap sitting position. AT NO TIME MAY STAFF MEMBERS BE SITTING ON ONE
ANOTHER’S LAP!
 Back rubs and massages ARE NOT allowed at anytime at camp by anyone.
 Restrooms and Dressing Rooms
Insist ALL campers, no matter what their age, put on their own swimsuit. If they need assistance,
please place their swimsuits in front of them and have them step into it. You may assist in pulling the
swimsuit up but you must be BEHIND THE CAMPER WITH THEIR BACK TO YOU.
At no time should you be alone with a camper in the dressing room or rest room.
DISIPLINE POLICIES AND PROCEDURES
As a counselor or specialist, your primary responsibility is to help guide the camping experiences and
behaviors of campers in a safe and fun way. You must remember, however, that your group and all
the campers in it, are your responsibilities. As staff members, we should act as the foundation for
informative feedback about behavior. We are here to be neutral arbitrators of consequences. We
are here to help children feel good about themselves.
During the first week of camp, you will be introducing yourself and informing your campers about the
policies of camp. Your campers need to know specific guidelines as to what and how you expect
them to act at camp. These expectations include:
-polite ways in which to act
-let them know their boundaries and limits
-privileges as well as rules
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-your expectations of them
-the consequences of acceptable behavior
-let them know you mean what you say and you will follow through with your promises
-where they stand with you
-what good behavior looks like
-each group and area is expected to create and adhere to rules pertinent to the safety and well-being
of the campers; we expect you to consistently reinforce these rules.
What to DO and NOT TO DO about Discipline at Camp
DO
-Be a positive role model. Act in the same manner you would like your campers to act.
-Always be fair and honest.
-Respect your campers as people, not just children.
-Be reasonable and appropriate in your disciplinary actions. Enforce your rules consistently, not
simply when it suits your needs.
-Be consistent. Use the same punishment for the same behavior for all campers.
-Make sure all the campers know the rules before you reprimand them. If they do not know that they
are breaking a rule, then it is not fair to discipline them.
-Take responsibility for the behavior of your campers as well as your own behavior!
-Make it clear to all your campers that you care about them and that you are only upset with their
behavior, not with them as a person.
-Give praise and thank campers constantly for appropriate behavior. Acknowledge positive
behavior, not only negative.
-Give reasons for your discipline. Let campers know why it is not OK to swing from the unstable,
uneven parallel bars. Campers need to have validation to your reasoning.
DO NOT
-Do not ever hit, spank, strike, shove, or grab any camper or staff member in a hostile manner at
Camp Keystone!
-Do not embarrass a camper in front of the group. This will cause the camper to feel singled out and
humiliated. Take the child away from the group and discuss any problems.
-Do not use profanity in camp (especially when disciplining).
-Do not use a punishment that you cannot enforce. For example, “If you don’t stop throwing rocks,
I’m going to hang you from that tree for an hour!” Obviously, this is not an acceptable form of
discipline.
-Do not use any form of punishment that will endanger a child’s health. For example, leaving a
camper in the hot sun without water for an hour. These forms of discipline are not appropriate and
are not allowed at Camp Keystone.
-Do not leave the discipline up to the Area Specialists. Specialists are not there to discipline your
group. They are there to run their activity and provide a quality program. You are responsible for
your group and their behavior.
-Do not use the word “don’t”; try to replace it with “That’s not OK.”
Appropriate/Acceptable Disciplinary Practices
Campers need to learn to take responsibility for their actions. When they have hurt or injured
someone, regardless of the severity of the injury, it needs to be handled immediately. Point out that
hurting someone, physically or mentally, is not allowed and is not appropriate behavior for anyone at
camp.
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First Time Infractions
Each infraction is different and must be handled as such. Most first time disciplinary acts require you,
the counselor, to take time to speak to the camper(s) involved and explain to them why the behavior
was not acceptable for camp. Since each circumstance is different, we rely on the staff to make
judgments as to the level of discipline required. We will give you examples of common circumstances
at the staff training.
Major Infractions
Stealing, the use of alcohol or drugs, bringing weapons to camp, repeated failure to comply with your
instructions, blatant disregard for camp rules and property, etc. These are all considered major
infractions at Camp Keystone. These situations will require immediate attention of a Camp Director.
The Director will handle this problem directly. Accompany the camper to the Director or send for a
Director immediately if the camper refuses to go with you.
Minor Infractions
When the circumstance is minor, then a simple reminder of the rules may suffice.
When there are two or more campers involved, deal with the “victim” of the incident first.
Talk about what happened! We will share techniques with you, keeping communication lines open.
A more serious infraction may require talking to the individual(s) away from the group. DO NOT
EMBARRASS THE CAMPER IN FRONT OF HIS/HER GROUP.
When talking to the camper, your discussion should include:
Identification of the inappropriate action or behavior. Let the camper know exactly what he/she did
that was unacceptable.
Create a “contract” with the child. Inform him/her of the disciplinary consequences if the same
behavior happens again. (i.e. time out, loss of turn,)
Make sure that the punishment is appropriate for the unacceptable actions!
Let the camper know that it is the behavior, not him/her personally, that you are upset with. Reassure
him/her that you are not mad at him/her. Make sure that you give the child the same attention
throughout the day so he/she does not feel you are still angry.
Acknowledge and move on. After the punishment, reassure the camper that you are still his/her
friend. Give him/her a pat on the back or a high five at the conclusion of your discussion. Do not
hold this over his/her head the entire day.
Second Time Infractions
Remind the camper of the contract you made after the last incident of unacceptable behavior and
what the specific disciplinary actions of repeated unacceptable behavior were.
Follow through with exactly what you promised!
Make sure that the child is well supervised while being disciplined. Do not sit him/her out of your
view during a time out, for example.
Reinforce that if this behavior should occur again, stronger punishments (loss of favorite activity) will
be implemented.
Third/Fourth Time Infractions – A Director should now be involved. Please complete a disciplinary
action form (located in mailboxes at the pavilion) indicating the specific infraction and actions that
have been taken. This will assist with parent communication.
1. Follow through with the same contractual agreement using the more severe
disciplinary actions. Loss of a camper’s favorite area (except swimming) is a
good punishment.
2. Contact a Director and have him/her speak to the camper about the behaviors.
The camper will remain in the Director’s Office or sit in the main office for a minimum of one
activity period. The camper’s parents may or may not be called depending on the severity of the
action. ONLY THE DIRECTOR MAY CALL A PARENT REGARDING REPEATED
INAPPROPRIATE BEHAVIOR RESULTING IN DISCIPLINARY ACTIONS.
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SECTION IV
ORGANIZATION AND POLICIES
 CAMP KEYSTONE ORGANIZATION
Owner/Director – Oversees camp operation
Camp Directors – Oversees camp day-to-day operations with specialization areas and
communicates with parents any concerns that arise.
 Program/Activities Director: He/she is responsible for camp programming and ordering
all equipment and camp supplies.
 Junior Camp Director: He/she is responsible for the Junior Camp program and all
programming and planning.
Senior Counselors – He/she is responsible for the supervision and safety of their own group of
campers. Senior Counselors are at least 18 years of age.
Assistant Counselors - He/she is responsible for assisting the Senior Counselors and Area
Specialists with their responsibilities. Assistant Counselors are 16 and 17 years old.
Junior Counselors – He/she is responsible for assisting the Senior Counselors and Area
Specialists with their responsibilities. Junior Counselors are 15 and have completed the 9th
grade.
Area Specialists – Operate one of the many camp activity areas. ie: Ropes Course, Zip Line,
Swimming, Nature, Go-Carts, Arts and Crafts, First Aid etc.
Transportation Director – Responsible for all aspects of transportation.
Administrative – Handles all the “behind-the-scenes” maintenance (i.e. financial, camp
registration and camper daily schedules)
THE CAMP DAY
 Work Hours
Since there are many different programs working simultaneously at camp, the work hours for
each staff member varies. Please review the following information to see which hours apply to
your camp position. It is imperative that you sign in when you arrive and sign out when you leave,
including your daily lunch break. Employees may not sign in/out for another employee. Junior
Counselors, depending upon their position, will also sign in/out or use the daily sign in/out sheet,
whichever you are directed to do by the Personnel Director. Work schedules are:
Bus Supervisor/Senior Staff Member approximately 8:00am-5:00pm or until route ends
Senior Staff Member 9:00am-4:15pm
Junior/Assistant Counselor 9:00am-4:00pm
Extended Day Staff 7:30am – 5:30pm
 Staff Breaks
You must take a half-hour break during the course of the day. Please check your daily schedule
to choose your break time (select an area that is not asterisked i.e. swimming, waterslide, horses,
go carts, fishing/boating, archery, mountain, or zip line-these are no break areas!). You may be
assigned to break during lunch. One counselor must stay and supervise campers at lunch. The
other counselor may begin break after campers are seated with their lunch. The other counselor
may break during the day at a non-break area. If you go off of the camp grounds, you need to
sign out, be back in 30 minutes, and sign back in. You should be back to your group to transport
them to the next area safely. Often the majority of the staff will break at lunch time. All Area
Specialists will break at lunch.
 Attendance
All staff members are hired with the expectation that they will fulfill a commitment of working the
entire summer. If an emergency arises and you’re unable to attend camp, we ask that you call the
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camp office (818) 889-2224 prior to 7:00 am that day. If nobody is available in the office, you
can leave a voice message for any of the Directors 24 hours a day. It is critical that you call camp
so that we can find a replacement for you.
 CAMP KEYSTONE GENERAL RULES AND POLICIES
Dress Code
Camp Keystone maintains a positive and professional image. Employees are required to dress
with proper attention to personal cleanliness and neatness. Camp staff shirts must be worn at all
times, with the exception of the Pool/Waterslide and if you are dressed in costume on dress-up
days. The shirt identifies you as a staff member and, of course, adds to our overall image. Please
do not wear clothing with rips or tears. Do not wear open-toed shoes or T-shirts or hats
advertising inappropriate products (beer, wine, cigarettes or drugs), or those having profanity on
them. The “grunge” and “saggy” looks are not acceptable.
Swimsuits worn by staff members should be in good taste, modestly cut, and not revealing.
Swimsuits must be one-piece and have straps. Tankinis are also acceptable.
No visible body piercing, except for studs in the ears and hoops no larger than ½ inch in
diameter are acceptable. No visible tattoos will be permitted. They must be covered. Close-toed
shoes are to be worn at all times. Please remember that the average parent will judge you by
your appearance first. If you are neat and well groomed, you will have a head start in developing
the desired counselor-parent relationship.
In maintaining the positive and professional image, your supervisor will explain further standards
for dress and grooming.
● Opening/Round Up:
Staff is required to interact with their group during these times. Participation is expected. At
dismissal, counseling staff are expected to walk campers to each of the camper dismissal
areas (buses, volleyball/car pick up/EDC). Then each non-bus riding staff person should
report to their PM duty location.
● Smoking
NO SMOKING. Pure and simple.
● Phones
Camp Keystone is a cell phone free zone! You may not use your phone during the camp day
for any correspondence including text messaging, internet, email, etc. Please leave phones in
your car. If you want to use them during break times, it must not be in the vicinity of campers
(ie: go to your car!). In an emergency, have your family call the camp office and they will find
you immediately. Camp office phones are for camp business only and are not to be used to
make personal phone calls. Staff members may make personal phone calls during their staff
break with permission from a Director. Please limit personal phone calls to three minutes.
● Office Equipment
Office equipment (copy machine, FAX, etc.) is used for camp business only. Staff may use
the equipment for camp purposes (awards, schedules, etc.) during their break or before or
after camp with permission.
● Guests
Staff members are not allowed to bring guests to camp during the summer.
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● Meetings
Staff Development meetings will be held on designated Wednesday evenings. Your
attendance is mandatory at these meetings! If something is bothering you, please don’t wait
until you are steaming. Talk directly to one of the directors or leave a note for them to see
you. Communication is vital in all areas of the camp program.
● Personal Belongings and Equipment
Camp Keystone is NOT responsible for any personal equipment brought to camp that is
damaged, lost, stolen, or ruined in some other manner. Pets are not allowed at any time.
 Supplies
Each counselor should have his/her own backpack, towel, bathing suit, sunscreen, clipboard,
watch, pen/pencil and a bag of tricks for the summer. These are to be supplied by and paid
for by the counselor. These items should be in the counselor’s possession throughout the
camp day.
 Anti-Drug and Alcohol Policies
The Camp Keystone Anti-Drug and Alcohol Rule require drug testing of an employee when
there is reasonable cause to believe the employee is using a prohibited drug or alcohol. A
decision to test made only by qualified staff must be based on specific evidence of repeated
errors on-the-job, regulatory or company rule violations, or unsatisfactory attendance
patterns, if coupled with a specific contemporaneous event that shows probable drug or
alcohol use, could provide evidence to test an employee based on reasonable cause. A
positive drug or alcohol test results in termination from employment.
● Staff Relations
 We ask that all staff relationships be kept out of camp. If there is a personal relationship
between two staff members, we ask that the campers be kept unaware of it. Even while on
your staff break, please do not act in any manner in which the children might interpret a
romantic relationship.
 As for after-hour activities, we request that no minors be at a senior staff function.
● Camp Appropriate Conversation Topics and Speech
1. The use of profanity IS NOT allowed at camp at anytime by anyone. Excessive use of profanity
by staff or camper should be reported to a director.
2. Taboo topics that should NEVER be discussed with children, even jokingly, are anything
relating to sex or sexuality, lifestyle preference, alcohol and drugs, weapons, tattoo and piercing
locations, religious beliefs, politics, divorce, your rate of pay, your co-workers or supervisors, camp
policies and anything about your personal life that isn’t relevant to your job.
3. Policies for online communication are very clear-DON’T’! Do not give campers your personal
e-mail, screen name, or Facebook/Instagram info. There is no reason for you to be emailing
children. We have permission as a camp to use camper images in our media. You do not! You may
NEVER post ANY photos from camp that contains children’s pictures on your personal web pages.
Sexual Harassment
The purpose of this policy is to establish a strong commitment to prohibit harassment in the work or
educational setting, to define sexual harassment and to set forth a procedure for investigation and
resolving internal complaints of harassment.
Sexual harassment of an applicant, employee or campers by another employee or camper will not be
tolerated. This policy applies to all terms and conditions of employment including, but not limited to,
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hiring, placement, promotion, discipline, layoff, recall, transfer, leave of absence, compensation and
training. This policy also applies to actions, which affect a camper’s status or progress.
Any employee who engages in sexual harassment, as more fully described below, shall be subject to
disciplinary action up to and including termination.
Any retaliation against a person for filing a harassment change or making harassment complaint is
prohibited. Employees found to be retaliating against another employee shall be subject to
disciplinary action up to and including termination. Campers engaged in retaliation shall also be
subject to discipline up to and including expulsion.
The Equal Employment Opportunity Commission and the court system have ruled that sexual
harassment in the workplace constitutes sex discrimination and as such is prohibited by laws such as
the Civil Rights Act of 1964. Sexual harassment is “any unwelcome sexual advance or request for
sexual favors, or any conduct of a sexual nature” when:
 Submission to such conduct is made either explicitly or implicitly a term or condition of an
individual’s employment.
 Submission to or rejection of such conduct by an individual is used as the bases for
employment decisions affecting such individuals.
 Such conduct has the purpose or effect of substantially interfering with an individual’s work
performance or creating an intimidating, hostile, or offensive working environment.
It is Camp Keystone’s policy to keep the working environment free from all types of sexual
harassment. Any unwelcome sexual advances, requests for sexual favors, and/or other verbal or
physical contact of a sexual nature are serious violations of this policy and will not be tolerated. If at
any time you are uncomfortable with or consider behavior or discussion of a topic by a staff member
to be inappropriate, please deal with the person directly and ask that the behavior/discussion be
stopped. If the behavior/discussion continues, call on a Camp Director for assistance with the
matter.
All complaints of sexual harassment will be immediately and carefully investigated. Any employee
who is found to have sexually harassed another employee will be terminated. Complaints will be
processed in a manner, which protects the complainant and maintains the individual’s confidentiality
to the extent possible.
Filing: A job applicant or employee who believes he/she has been harassed may make a complaint
orally or in writing to any of the following:
Camp Director, immediate supervisor, or in the case of a camper complaint, to the counselor,
director or assistant director.
Upon notification of a harassment complaint, the director shall: Authorize the investigation of the
complaint and supervise or investigate the complaint. Review factual information gathered through
the investigation to determine whether the alleged conduct constitutes harassment, giving
consideration to all factual information, the totality of the circumstances, including the nature of the
verbal, physical or visual conduct and the context in which the alleged incidents occurred. Report
the results of the investigation and the determination as to whether harassment occurred to
appropriate persons, including the complainant, the alleged harasser and the appropriate
supervisor(s).
If discipline is imposed, the specific nature of the discipline will not be communicated to the
complainant.
If harassment occurred, take and or recommend to the Board of Directors prompt and effective
remedial action against the harasser. The remedial action will by commensurate with the severity of
the offense.
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If harassment occurred take reasonable steps to protect the victim and other potential victims from
further harassment.
Take reasonable steps to protect the complainant from any retaliation as a result of communication
of the complaint.
 Salary Information
All summer employees are contracted for a limited period, with the term of employment specified by
beginning and ending dates. Summer employees are classified as seasonal and are paid a salary for
this specific period of time according to their contracts. Your salary is your business! Do not discuss
or compare rates to other employees.
 Experience/Credentials – Verification of experience and credentials that qualify you for a
salary increase must be received before the first day of camp (i.e. WSI, First Aid, CPR,
Volunteer, Tutor, Teaching etc.) These qualifications are pursuant to the terms on your
contract. It is the employee’s responsibility to obtain all verification.
 Payroll Information – Checks are distributed EVERY OTHER FRIDAY AND NOT
EARLIER. PAYCHECKS WILL BE DISTRIBUTED AT THE END OF THE CAMP DAY
AFTER 4:15. Any extra hours (overnights, weekend events) will be included in the check
following the event. Jr. Counselor Honorariums will be distributed following the last day of
the camp season.
 Salary Deductions – We are required by law to deduct a certain percentage of salary earned
for the following:
 FICA (Social Security)
 Federal Income Tax
 State Income Tax
 SDI (State Disability Insurance)
Additional deductions for missed days will be made on the first payroll date following the
absence. The salary amount deducted for an absence will be pro-rated to the amount of time
missed.
 Bus Supervisors- Your salary is divided into three parts: AM bus time,
Counselor/Area Specialist time, and PM bus time.
 Counselors - Your salary is divided into two parts: Counselor/Area Specialist time
and additional such as EDC, life guarding, etc.
 Sign Out Sheets – It is your responsibility to sign in and out accurately each day.
● Use the clock and do not round your time.
● No one may fill out another employee’s time sheet.
● You must sign your time sheet where indicated in order to be paid.
Employee Insurance
Worker’s Compensation Insurance – Salaried employees are covered should an accident or
injury occur while you’re performing your job. Please contact a Director immediately should this
occur. Do not wait until the next day.
Liability Insurance – Salaried employees are covered by the camp’s liability insurance while you
are performing your job.
Vehicular Insurance – Should you be required to take a camp vehicle out of camp at any time for
camp purposes, you will be covered be the camp’s vehicle insurance while you are performing
your job.
Unemployment Insurance – Summer Day Camp staff members are considered seasonal
employees and are not eligible for unemployment benefits.
Staff Evaluation and Disciplinary Procedures
If at any time disciplinary actions are required, the Camp Director will take these actions.
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


First time infractions: Your supervisor will give you a friendly reminder of camp policy either
verbally or written.
Second time infractions: There will be another verbal reminder.
Third time infractions: The incident will be documented with a written report that will be
placed in your personnel file. The report will state the circumstance and the employee’s
actions taken as well as any corrective actions taken. Both the employee and the Director will
sign the report. The staff member will be warned that a repeated incident can result in
termination. If the incident does reoccur, a second report will be written, and the employee
will be terminated.
The following are grounds for immediate termination without prior notification or documentation
of previous incident.
 Use of alcohol or drugs during work hours or in such a manner as to affect the employee’s
job performance. If the employer has reasonable cause to believe an employee is using
alcohol or drugs, the employer may require a drug test. Failure to take the test may result in
termination due to breach of employee’s duties.
 Psychological or physical abuse of any camper, staff, parent, or other employees.
 Willful breach of contract during course of employment or in the event of habitual neglect of
duty or continued incapacity to perform job duties.
 Theft of personal belongings, equipment, or money.
 Falsified information on employment application and all other legal documents.
 Any other action not listed herein but deemed to be a major infraction by the Camp Director.
Ask-Back Procedures
Staff members with exemplary evaluations will be invited to join us again next summer. If you are
unsure of your performance and status, please check with a Director prior to your last day.
Letters are generally sent out by February 15th.
Workplace Security and Violence
Camp Keystone maintains a safe environment for all staff and clientele. Please do not bring any
weapons onto the park grounds. This includes handguns, knives, including pocket knives, arrows,
swords, mace, and pepper spray. If an employee is found with any of the prior items, there will be
disciplinary actions, up to and possibly including immediate termination.
Counselor Code of Conduct
In order to protect the Keystone staff, volunteers, and program participants…at no time during a
Keystone program may a staff person be alone with a single child where they cannot be observed
by others. As the staff supervise the children, they should space themselves in a way that other
staff can see them.
The staff shall never leave a child unsupervised.
Restroom supervision: The staff will make sure the restroom is not occupied by suspicious or
unknown individuals before allowing children to use the facilities. The staff will stand in the
doorway, with one foot in and one foot out, while children are using the restroom. This policy
allows privacy for the children and protection for the staff (not being alone with a child). If staff
are assisting younger children, doors to the facility must remain open. ALWAYS send children in
pairs, and whenever possible, with staff.
The staff should conduct or supervise private activities in pairs-putting on bathing suits, taking
showers, etc. When this is not feasible, staff should be positioned so that they are visible to others
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The staff shall not abuse children including:
Physical abuse-strike, spank, shake, slap
Verbal abuses-humiliate, degrade, threaten
Sexual abuse-inappropriate touch or verbal exchange
Mental abuse-shaming, withholding love, cruelty
Neglect-withholding food, water, basic care, etc
Any type of abuse will not be tolerated and may be cause for immediate dismissal.
The staff must use positive techniques of guidance, including redirection, positive reinforcement
and encouragement rather than competition, comparison, and criticism. Staff will have age
appropriate expectations and set up guidelines and environments that minimize the need for
discipline. Physical restraint is used only in predetermined situations (necessary to protect the
child or other children from harm), is only administered in a prescribed manner and must be
documented in writing.
The staff will conduct a health check of each child, each day, as they enter the program, noting
any fever, bumps, bruises, burns, etc. Questions or comments will be addressed to the parent or
child in a non-threatening way. Any questionable marks or responses will be documented
(summon a Camp Director).
The staff responds to children with respect and consideration and treats all children equally
regardless of sex, race, religion, or culture.
The staff will respect children’s rights not to be touched in ways that make them feel
uncomfortable, and their right to say no. Children are not to be touched on areas of their bodies
that would be covered by a bathing suit.
The staff will refrain from intimate displays of affection towards others in the presence of children,
parents, and staff.
While Keystone does not discriminate against an individual’s lifestyle, it does require that in the
performance of their job they will abide by the standards of conduct set forth by Keystone.
The staff must appear neat, clean, and appropriately attired as set forth in the Keystone
Handbook.
Using, possessing, or being under the influence of alcohol or illegal drugs during working hours is
prohibited.
Smoking or use of tobacco in the presence of children or parents during work hours is
prohibited.
Profanity, inappropriate jokes, sharing intimate details of one’s personal life, and any kind of
harassment in the presence of children or parents is prohibited.
The staff must be free of psychological and physical conditions that might adversely affect
children’s physical or mental health. If in doubt, an expert should be consulted.
The staff will portray a positive role model for youth by maintaining an attitude of respect, loyalty,
patience, courtesy, tact and maturity.
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The staff may not be alone with children they meet in Keystone programs outside of Camp
Keystone. This includes baby-sitting, sleepovers, and inviting children to your home. Any
exceptions require a written explanation before the fact and are subject to administrator
approval.
The staff is not to transport children in their own vehicles. Any exceptions require pre-approved
permission form the parent and the Director.
The staff is not to date program participants under the age of 18 years of age.
Under no circumstances should staff release children to anyone other than the authorized parent,
guardian, or other adult authorized by the parent or guardian (written parent authorization currently on
file with Camp Keystone).
The staff is required to read and sign all policies relating to identifying, documenting, and
reporting child abuse and attend training on the subject, as instructed by a supervisor.
It is proper etiquette to remove sunglasses when speaking to a parent and when entering a
building and keep them off the entire time inside.
Any violations of this Code of Conduct may result in termination!
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This is to acknowledge that I have received and read a copy
of the Camp Keystone Staff Manual and understand the
policies and procedures discussed within it.
By signing this acknowledgement, I agree to abide by the
policies, procedures and standards set forth in the manual.
______________________________
Employee Name (Print)
__________________________________________
Employee Signature
Date
2854 Triunfo Canyon Road, Agoura Hills, CA 91301 818-889-2224 fax 818-889-2416
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