Import Vendor Manual (Private Label Logistics Manual) 2014 Lord & Taylor is dedicated to reducing the cost of quality in the retail supply chain through initiatives that include education and standardization. Courses offered by the VICS organization go a long way toward that end. Our vendors will gain critical insights into trade collaboration by taking these series of foundational e-courses. The TPAC (Trading Partner Alignment compliance Committee) courses are officially launched; the landing page is: http://www.vics.org/education/tpac-foundational-ecourses/ 1|P a g e |P a g e Revised March 15, 2014 TABLE OF CONTENTS Introduction Contacts Logistics Overview E-Commerce Packing Instructions Floor Ready Requirements • Ticket Placement • Example of an Apparel Ticket • Hanger Suppliers • Hanger Program Shipping Instructions • Carton Shipments • Carton Markings • Vendor Book Process • Cargo Delivery/Loading • Shipping Authorization Lord & Taylor Policies /Guidelines • Sample Policy • Overages/Shortage Process • Expense Offset Policy Appendices Interim Footwear Invoice Examples of Commercial Invoices Documentation Matrix/Checklist EDI Instructions for Vendors not using Li & Fung EDI for non Li & Fung Vendors Existing Vendors Lord & Taylor Store Listing Lord & Taylor Store Purchase Agreement Terms and Conditions 3 5 7 11 18 27 34 40 44 46 48 49 50 51 52 2|P a g e |P a g e Revised March 15, 2014 Introduction 3|P a g e |P a g e Revised March 15, 2014 Welcome to Lord & Taylor, LLC dba Lord & Taylor! We would like to take this opportunity to express our thanks for entering into a partnership with us. Lord & Taylor has endeavored to elevate our place within the retail market, and we will continue this success by partnering with vendors such as you. One important component of this success is our state of the art Distribution Center. The facility has been designed to place your product on our sales floor in the least amount of time possible. It is the cooperation and support of our vendors that has made this process a rewarding experience for all involved. We have assembled this book in order to make your introduction to Lord & Taylor as seamless as possible. Lord & Taylor expects our vendors to support us by shipping merchandise “floor ready,” and following our Transportation, Packing and Invoicing guidelines. Enclosed you will find important information regarding several aspects of electronic data transfer, shipping, and accounts payable. Please take a moment to read through this information completely and carefully. If you have any questions regarding this material, we have provided a comprehensive contact list so that you may quickly locate the person who will be most able to assist you. There are several forms that we are requesting that you complete in conjunction with the buyer. These will ensure that all the information on our systems is both accurate and complete. We look forward to doing business with you long into the future. Please do not hesitate to call on us for any assistance that you might need as you prepare to ship your first order. 4|P a g e |P a g e Revised March 15, 2014 Lord & Taylor Account Inquiries, Correspondence & Transportation 424 5th Avenue, New York NY Customs & Logistics Specialist Maureen Metzinger (212) 391-5356 [email protected] Production Manager Sandi Fantozzi (212) 382-6176 LT / Kate Hill / [email protected] Merryl Soloway (212) 827-5069 [email protected] Nancy Kang (212) 391-3140 Andrea Smith Patricia Graham Lord & Taylor EDI Import Office (212) 382-6326 [email protected] Director of Product Development – Trim-a-home & Fashion Accessories Director, Merchandising Kate Hill/Cashmere/Context EDI/Import Manager MIO Analyst (212)391-5378 [email protected] 5|P a g e |P a g e Revised March 15, 2014 Industry Contacts Primary Ticket Provider SML Michael Kearins [email protected] 5 Penn Plaza New York, NY 10001 USA 212-736-8800 ext 384 Approved Hanger Providers Sourcing Solutions www.ss-intl.com Uniplast www.uniplastindustries.com Mainetti www.mainetti.com Alliance Hangers www.Alliancehangers.com Suggested Electronic Providers DI Central Inovis Catalogue www.dicentral.com 877-446-6847 [email protected] http://www.inovis.com/ 281-480-1121 Option 4 NRF Color & Size Codes National Retail Federation 202-783-7971 http://www.nrf.com/ Obtaining UPC numbers GS1 US (Customer Service) 937-435-7317 [email protected] Visconti www.viscontihangers.com EDI Van Services GXS Global exchange Services 800-334-5669, Option 3 http://www.gxsolc.com/ VICS Floor Ready Guidelines Voluntary Interindustry Commerce Standards 609-620-4590 http://www.vics.org/ Obtaining UPC numbers GS1 (Corp. Offices) 609-620-0200 http://www.gs1us.org/ 6|P a g e |P a g e Revised March 15, 2014 Logistics Overview 7|P a g e |P a g e Revised March 15, 2014 The Shipping Process 1) Ocean Freight Ship Dates a) P.O. terms are FOB unless prearranged with vendor and follow the “Intcoterm”, rules of transport, which Can be found on website: http://en.wikipedia.org/wiki/Incoterm b) Vendor must make booking no later than 2 weeks prior to the in forwarder date on the P.O. c) Freight Forwarder will alert Lord and Taylor Logistics, of all booking for Approval d) Freight Forwarder transmit ISF to Lord and Taylor’s Customs Broker, at least 24 hours prior to vessel departure. e) Freight Forwarder, will ship on confirmed vessel. Documentation Turnover a) Vendor will provide all appropriate documentation timely to make the required vessel Sailing per port requirement b) Freight Forwarder transmits ISF details to Broker for filing prior to 48hrs of vessel sailing c) Broker transmits ISF to US Customs d) Freight Forwarders issues freight cargo receipt (FCR) after execution of required documents. e) Documentation must be couriered by Freight Forwarder 48hrs after vessel departure to Lord and Taylor’s Customs Broker and Lord and Taylor. f) Customs broker prepares pre-entry process to U.S. Customs 5 days prior to vessel arrival. g) Lord and Taylor prepares documentation package for record keeping Vessel Arrival a) Streamship carrier –sends arrival notice to both broker and Lord and Taylor Logistics department b) Upon customs clearance, broker issues delivery order to drayage company for pick up 8|P a g e |P a g e Revised March 15, 2014 Drayage a) Drayage Company checks container availability at the pier and picks up within 24 hrs. b) The container is taken to Lord and Taylor’s Wilkes-Barre D/C. 2) Air Freight a) P.O. Terms are FOB unless prearranged with vendor and follow the “Intcoterm”, rules of transport, which can be found on website: http://en.wikipedia.org/wiki/Incoterm b) Vendor is required to book all airfreight with Lord and Taylor nominated forwarders c) Vendor must book, in time to make in forwarder date on Purchase order D) Air/Sea difference is only allowed if the ship window is meet, please refer to production late delivery schedule. E) Air/Sea difference cost must be approved by Lord and Taylor Logistics office. Additional charges may be charged for small replacement orders. These will be handled on an individual basis. Documentation Turnover a) Vendor is required to turnover documentation 24 hours prior to air lift date. b) Air Forwarder issues FCR upon receipt of documentation. c) Documentation package accompanies shipment and is also e-mailed to broker and Lord and Taylor, upon Wheels- up. 9|P a g e |P a g e Revised March 15, 2014 Nominated Forwarder 1) Ocean a) Damco Logistics Canada 2576 Matheson Boulevard East Mississauga, On. L4W 5J1 Contact : Daniel Hiscott Phone: (905) 361-3063 Mobile: (416) 908-6513 E-mail: [email protected] 2) Air Same as above but U.S. location Damco USA 230-79 International Airport Center Blvd. 230-80 Suite 210 Jamaica, NY 11413 3) Shipping Guidelines: a) Vendor is responsible for all FOB cost, to port or airport, unless other terms were agreed to. b) Factory loads, which are not full 40 ft. container loads must be approved by Lord and Taylor. c) The In Forwarder Date is the last day; the vendor can deliver the merchandise to the Freight Forwarder. d) Lord and Taylor management or forwarding must approve early shipments. Freight forwarder serves as a liaison between the vendors and carriers to meet planned shipping targets. Provide freight forwarding services dictated by Lord and Taylor’s Logistics manual. Provide P.O. shipping information, and documentation collection 10 | P a g e |P a g e Revised March 15, 2014 E-COMMERCE Packing Instructions 11 | P a g e |P a g e Revised March 15, 2014 E-Commerce Packing Guidelines Soft Goods • • • • • • • • • • Ticket all merchandise with a vendor generated GTIN (UPC) or EAN barcode. The barcode must be visible through the polybag. The recommended GTIN (UPC) barcode size is to be no smaller than one inch by one half inch (1”X1/2”). A GTIN (UPC) barcode must be placed on the outside of the polybag. Polybag markings of any kind must not cover the GTIN (UPC) barcode. Merchandise must be packaged as an individual selling unit. Units sold in sets (Example: 2 pc ensemble), must be packed together in the same polybag. Warning: Keep this bag from babies and children. Do not use in cribs, beds, carriages or playpens. The thin film may cling to nose & mouth & prevent breathing. This is not a toy. Polybags must be securely sealed, by either heat sealing or using clear wide tape. Polybags must not contain air holes/vent holes or pin holes. Exception: All Leather, suede, and fur items should be covered with paper and shipped in polybags with air holes/air vents to allow the fabric/material the breathe. Flat folded merchandise must hold to folded form within sealed polybag. Do not use polybags that are too large, causing the garment to become unfolded. Any item not holding fold must have a cardboard insert to maintain fold. Pins are not permitted. Do not use pins of any kind, including straight or safety pins. (Exceptions: dress shirts and woven sport shirts). Note: The following “Ready-To-Wear” classification must be shipped in sealed polybags, packed as individual selling units and NOT on hangers: Skirts Swimwear Pants Intimate Apparel / Lingerie Dresses Children’s Robes / Sleepwear Blouses / Sweaters Active Wear & Active Outerwear The following bag sizes are recommended for all items that are not hanging. Exceptions are acceptable if the unit size requires a larger or smaller size for neat presentation. RTW Merchandise Type Polybag Size RTW Merchandise Type Polybag Size Swimwear 8x11 Men’s t-shirt 15x17 Lingerie 8x11 Jeans 15x17 Men’s Ties 8x11 Men’s Denim Shorts 15x17 Tights/Socks 8x11 Men’s Polo Shirts 15x17 Men’s Underwear 8x11 Multi Pc Item 15x17 Face Towel 8x11 Slacks 15x17 Fingertip Towel 8x11 Turtleneck 15x17 Denim Shorts Dresses Blouses Leggings Hand Towel T-Shirt Skirts Shorts Sweaters 10x17 10x17 10x17 10x17 10x17 10x17 10x17 10x17 10x17 Jumpers 10x20 Heavy Weight Outwear Plus Size Items Robes Sweatpants/Shirts Hand Knit sweater Bath Towel 16x20 16x20 16x20 16x20 16x20 16x20 Bath Sheet Towel 20x30 12 | P a g e |P a g e Revised March 15, 2014 E-Commerce Folding Requirements Sweaters, Shirts & Blouses Pants, Shorts, Men’s Swimwear & Men’s Boxers/Underwear Skirts Dresses, Slips 13 | P a g e |P a g e Revised March 15, 2014 E-Commerce Additional Classifications Packing Instructions • • • • • • • • • • Ticket all merchandise with a vendor generated GTIN (UPC) or EAN barcode. The barcode must be visible through the polybag. The recommended GTIN (UPC) barcode size is to be no smaller than one inch by one half inch (1”X1/2”). A GTIN (UPC) barcode must be placed on the outside of the polybag. Polybag markings of any kind must not cover the GTIN (UPC) barcode. Merchandise must be packaged as an individual selling unit. Units sold in sets (Example: 2 pc ensemble), must be packed together in the same polybag. Warning: Keep this bag from babies and children. Do not use in cribs, beds, carriages or playpens. The thin film may cling to nose & mouth & prevent breathing. This is not a toy. Polybags must not contain air holes/vent holes or pin holes. Exception: All Leather, suede, and fur items should be covered with paper and shipped in polybags with air holes/air vents to allow the fabric/material the breathe. Flat folded merchandise must hold to folded form within sealed polybag. Do not use polybags that are too large, causing the garment to become unfolded. Any item not holding fold must have a cardboard insert to maintain fold. Pins are not permitted. Do not use pins of any kind, including straight or safety pins. (Exceptions: dress shirts and woven sport shirts). Fashion Accessories/Handbags/Accessories • Packaging must protect the items’ shape. Jewelry / Watches • Jewelry/watches must be individually packaged (within a polybag or carton) per selling unit. • Earrings must be attached to the insert holder and boxed as a selling unit. • Warranties and cases must be packaged with the selling unit/package. • Jewelry must not have retail price on GTIN (UPC) tickets. • GTIN (UPC) information must be on outer packaging as well as on individual items. Men’s • • • Neck ties must be folded and attached to a cardboard insert. All dress shirts must be flat packed and polybagged. All Men’s hosiery must be folded neatly, polybagged and not placed on hangers. Bedding Vendor unit packaging of snap/zip lock bags or boxes are acceptable and don’t require a polybag. E-Commerce Packing Guidelines – Hanging The following classifications must be shipped on black VICS approved hangers: Men’s / Women’s Coats Men’s/ Women’s Blazers / Jackets • • • • Special Occasion Garments Men’s / Women’s Suits Sequined / Beaded Dresses Ticket all merchandise with vendor generated GTIN (UPC) or EAN barcode. Barcode must be visible through polybag. A GTIN (UPC) barcode must be placed on the outside of the polybag. The recommended GTIN (UPC) barcode size is to be no smaller than one inch by one half inch (1”X1/2”). Polybag markings of any kind must not cover the GTIN (UPC) barcode. Merchandise must be packaged as an individual selling unit. Units sold in sets (Example: 2 pc ensemble), must be packed together in the same polybag. 14 | P a g e |P a g e Revised March 15, 2014 • • • • • • • • Warning: Keep this bag from babies and children. Do not use in cribs, beds, carriages or playpens. The thin film may cling to nose & mouth & prevent breathing. This is not a toy. Polybags must be securely sealed, by either heat sealing or using clear wide tape. Polybags must not contain air holes/vent holes or pin holes. Exception: All Leather, suede, and fur items should be covered with paper and shipped in polybags with air holes/air vents to allow the fabric/material the breathe. Flat folded merchandise must hold to folded form within sealed polybag. Do not use poly bags that are too large, causing the garment to become unfolded. Any item not holding fold must have a cardboard insert to maintain fold. Pins are not permitted. Do not use pins of any kind, including straight or safety pins. (Exceptions: dress shirts and woven sport shirts). Recommended polybag sizes: o Short Garment bag - 21” x 4” x 54” o Long Garment bag - 21” x 4 “ x 72” Hanging merchandise must be hung on black VICS approved hanger, polybagged and securely sealed. E-Commerce Packing Requirements – Hard Goods • • • • • • • • • • • • • • • • Please follow the packaging requirements below for all hard goods. All merchandise must be packaged as a selling unit. No additional repackaging/matching of sets. All Master packs must contain one GTIN (UPC) per carton. The recommended GTIN (UPC) barcode size is to be no smaller than one inch by one half inch (1”X1/2”). Note: All components of a selling unit must be protected with foam, bubble wrap, or corrugate to protect the items from damage during handling and/or shipment Vendors must make every effort to ship merchandise in cartons that contain only one GTIN (UPC). In cases where there are too few units to put in a standard size carton, the excess of several different sizes and/or colors of the same item may be grouped together in a mixed carton. If mixed cartons are necessary, the vendor must separate each section of a mixed carton with a layer of corrugate or paper. All merchandise greater than 21 inches in length or over 25 pounds must be sent in “Customer ship ready cartons,” as single units for safe transit in a small package environment. All hard goods packaged in a poly bag must be securely sealed. All gift boxed items must be poly bagged and securely sealed to prevent damage to box. Vendors must package flat pack merchandise in cartons where the maximum dimension does not exceed 40 inches. Cartons should be plain or with a minimum of vendor printing All cartons must be securely sealed. Carton weights should not exceed 66 pounds, unless necessitated by the weight of a single unit. No Over-Packaging. All vendor cartons must be packaged with the minimum amount of packaging material required for safe shipment. Any “over-packaging” will be assessed a handling charge-back fee. Table Top (China, Stemware, Flatware, Glassware and Decorative Home) • Tabletop vendors will be required to ship all merchandise sold as sets (place settings, expanded sets, stemware sets) with only 1 GTIN (UPC) on the outside of the box and one piece of the set must be marked with a full detail GTIN (UPC) ticket. Each ticket must clearly state total number of pieces in the set (i.e. 4 pc, 5 pc). All components of the selling unit must be in a customer ship ready carton, with the product protected with foam, bubble wrap or corrugate to protect the items from damage during handling and/or shipment. 15 | P a g e |P a g e Revised March 15, 2014 • Tabletop vendors will be required to ship all merchandise as an advertised selling unit, without any additional repackaging required for shipment. Merchandise will no longer be accepted in case packs. Vendors must make every effort to ship merchandise in cartons that contain only one GTIN (UPC). Tabletop Packaging • • • • • Individual components of the place settings must be packed to prevent movement during transit. Corrugated, bubble wrap, foam or other protective material should be used as “separators” to ensure individual pieces do not rub or make contact with each other to prevent shipping and scratching. China Sets of 16 pc or more must be sent in ship-ready corrugate, with appropriate dunnage inside carton. Pieces must be individually wrapped in foam protection or bubble wrap. Tissue paper/corrugate will not protect items during delivery and are not acceptable. An expense offset will be assessed for any china place settings where additional internal packing is required. Kitchen Electrics/Cookware • • Ship all merchandise with only 1 GTIN (UPC) on the outside of the box with a full detail GTIN (UPC) ticket. All components of the selling unit must be in a customer ship ready carton, with the product protected with foam, bubble wrap or corrugate to protect the items from damage during handling and/or shipment. Ship all merchandise as an advertised selling unit, without any additional repackaging required for shipment. Merchandise will no longer be accepted in case packs. Vendors must make every effort to ship merchandise in cartons that contain only one GTIN (UPC). Trim-a-Tree • Protective packaging (i.e., bubble-wrap, foam) must be included in all individual selling units to protect merchandise during handling and shipment. Confections (Food/Candy) • • • Expiration date/shelf life date must be affixed to individual unit packaging. All items must be securely sealed with tamper proof tape or shrink wrapped. If items are breakable they must be wrapped in foam protection or bubble wrap. Chair Sets • • • • • Cartons must be plain or with a minimum of vendor printing and securely sealed. Cartons must be palletized and individually strapped or shrink wrapped (3 mil. thickness). When multiple chairs are packaged as a selling unit, protection is required between chairs using Styrofoam or corrugates. Inside corners of cartons must be reinforced with corrugate or Styrofoam. Packaging must be customer ship-ready without additional over wrapping or restrapping. Knock – Down Furniture/Mirrored Framed Art • • • • • Package components of selling unit within the carton with foam or corrugate around the individual pieces. Cartons must be plain or with a minimum of vendor printing and securely sealed. Interior carton corners must be reinforced with corrugate or Styrofoam. Items such as tile or glass top tables need special protection. Styrofoam or extra corrugate sheets must be added to prevent damage during handling and shipment. All hardware and assembly instructions must be in a sealed pouch or bag. 16 | P a g e |P a g e Revised March 15, 2014 • • Packing must be customer ship-ready (no additional over wrapping or re-strapping). Mirrors/Framed Art should be double boxed, have corner foam cushioning and be labeled as Fragile. Outside container needs to be a shippable container. Lamps • • • • • • • Rugs • All merchandise must be packaged as a selling unit, without any additional repackaging. Shades should be packaged with the lamp as a single selling unit. Ticketing and packaging is to provide one GTIN (UPC) / EAN for the lamp with the base and shade packed in one carton. Lamp necks must be protected by corrugate collars or Styrofoam forms. Packaging must be customer ship-ready without additional over wrapping or restrapping. Carton must be 250 lb. test minimum. All openings must be securely sealed, taped or stapled. Vendors must insert appropriate protective packaging material, (i.e. bubble-wrap, corrugate sheets, pelspan, Styrofoam) to ensure items are secure within ship-ready cartons. Carton must have equal product weight distribution. Rugs and mats need to be rolled and bagged as individual selling units. Bag should be 3 mil. thick. Bedding • • Ship Bedding Products (Duvets, Pillows, Bed in a bag, etc.) with only 1 GTIN (UPC) on the outside of the box with a full detail GTIN (UPC) ticket. The selling unit must be in a customer ship ready carton. Ship all merchandise as an advertised selling unit, without any additional repackaging required for shipment. Merchandise will no longer be accepted in case packs. Vendors must make every effort to ship merchandise in cartons that contain only one GTIN (UPC). Luggage • • Ship merchandise as an individual selling, advertised unit, without any additional repackaging required. Merchandise will no longer be accepted as a nested unit. Vendors must make every effort to ship merchandise in cartons that contain only one GTIN (UPC). Mark each box with only 1 GTIN (UPC) on the outside of the box, with a full detail GTIN (UPC) sticker. All components of the selling unit must be in a customer ship ready carton, with the product protected with foam, bubble wrap or corrugate to protect the items from damage during handling and/or shipment. Cosmetics (GWP- Gift with Purchase)/Samples • All items need to be packed as “kitted” individual selling units. Each unit needs to be polybagged with a full detail GTIN (UPC) sticker on the outside of the polybag. 17 | P a g e |P a g e Revised March 15, 2014 Packing Instructions LORD & TAYLOR VENDOR RESPONSIBILITIES Merchandise is “floor ready” when it is received with an accurate 100% GTIN ticketed, and retail price, all merchandise displayed hanging on our selling floor has a black VICS approved hanger inserted in the garment. Merchandise shipments not received floor ready will be assessed an expense offset charge. • Ticket all merchandise before shipping with our retail price or an approved manufacturer’s suggested retail price. • Securely attach GTIN tickets with a plastic swift-attach devise or label. Tickets attached with string are not acceptable. • Do not conceal the GTIN ticket inside the garment or packaging; the GTIN barcode must be visible and easily accessible for scanning. • Each ticket must contain only one GTIN or EAN barcode. Do not ticket with secondary barcodes or ISBN book numbers on non-book items. 18 | P a g e |P a g e Revised March 15, 2014 Ticket Placement Area of Placement Ladies, Men’s, Children’s Product Type Ticket Location Hanging Tops/Shirts, Jackets, Dresses, Outerwear, Coats Folded Tops/Folded Turtlenecks Under the arm hole Jackets Joker Ticket Bottoms - Pants, Skirts, Shorts Bottoms Joker Ticket Sleeveless Tops/Vests, Dresses Packaged Shirts/Sport shirts Ladies/Men’s 2 & 3 Piece Suits Intimate Apparel Children’s Accessories Ladies, Men’s Accessories Camisoles, Teddies, Sleepwear and Loungewear Tops Blankets/Shawls, Booties Scarves, Gloves/Mittens, Hat/Mitten Sets, Headbands Hats Bottoms Plush Toys Belts Handbags Clutch Handbags Scarves, Ruanas/Ponchos, Gloves, Men’s Neckwear Hats Small Leather Jewelry Care Label or Manufacturing Label Temporarily tacked under the armhole, 1 ½” up from bottom hem, back side (long sleeve only) Left waistband seam Temporarily tacked to back waistband 2” right of left side seam Under the arm hole Affix sticker to lower right hand corner on back of shirt package Jacket/Pant or Skirt - Refer to above *Joker ticket on all pieces within the set identifying style, size. Under the arm hole Care Label or Manufacturing Label Affix to hook attachment near top of item Back center of headband Left waistband seam Affix to item Temporarily sewn to back side of buckle Affix to strap Inside the item in secure compartment Care Label or Manufacturing Label Back center of headband Affix to zipper or slide in window inside the item Affix to item 19 | P a g e |P a g e Revised March 15, 2014 Christmas & Home Goods • • • • • • All Types of Boxed Merchandise • • • GTIN must be marked on a normally exposed side. In order of priority relative to main display panel: Right side panel Top panel Back panel (only if right side and top do not provide adequate space) Retail price sticker should be located near the GTIN. If the GTIN barcode is included in the artwork AND located on the bottom of the box, the artwork GTIN should be covered and the GTIN should be added to the retail price ticket. Mark all boxes displayed on the selling floor. Mark all pieces within the box if sold as a free standing item. Do not locate the GTIN or retail price on the bottom of the box. When the box is moved the label could be scratched and not be scannable. 20 | P a g e |P a g e Revised March 15, 2014 Example of an Apparel Ticket Please Note: Example is NOT to scale 21 | P a g e |P a g e Revised March 15, 2014 Example of UPC Stickers – Please note NOT to scale Example of a Shoe Ticket Please Note: Example is NOT to Scale 22 | P a g e |P a g e Revised March 15, 2014 ` The following suppliers are approved by Lord and Taylor and are Vic’s approved hangers: Approved Hanger Providers Sourcing Solutions- (vendor for all collapsible Uniplast hook hangers) www.uniplastindustries.com www.ss-intl.com Mainetti Visonti www.mainetti.com www.viscontihangers.com Alliance Hangers www.Alliancehangers.com Hanging Merchandise Requirements: • EFFECTIVE SPRING 2012 -- Ship all adult apparel on BLACK, shatterproof, VICS approved hangers with a turn-able metal hooks. • Hanger must be inserted into each garment. The following products may not be used on hangers: • Full foam covers on top hangers; foam (mini covers) that are visible for sleeveless garments. • Loose foam or fabric swatches on bottom hangers. Use hanger 6212 to prevent fabric damage. 23 | P a g e |P a g e Revised March 15, 2014 Floor Ready Hanger Program Use VIC approved BLACK hangers for all product. Lord & Taylor requires full hanger compliance with all VIC’s hanger standards. Merchandise displayed hanging on our selling floors, must be shipped on a black VICS Floor Ready Hanger. Using hangers that do not comply with these standards are subject to expense-offset charges. Questions should be directed to Gail Beebe at [email protected]. Family of Business/Examples TOP (use hanger size appropriate for product) Tops, Blouses, Dresses, Robes, Sleepwear Women’s jackets, 1 & 2 pc Swimwear Hanger Description 19”Top 479 17” Top 479SBCLcollapsible wire hook 15” To Hanger Style 484 484SBCLcollapsible wire hook 485 Knitwear / Sweaters 19” Top 579 17” Top 584 15” Top 585 BOTTOM (use hanger size appropriate for product) Bottoms, Pants, Skirts, Shorts, 2-piece & Strapless Swimwear, Men’s Swimwear 14” Bottom 6014 12” Bottom 6012 10” Bottom 6010 8” Bottom 6008 Bottom hangers are available with clear “rubberized / crease-free padding to prevent garment damage if necessary. (6208, 6210, 6212, 14” Bottom 6014 12” Bottom 6012 24 | P a g e |P a g e Revised March 15, 2014 6212, 6214) Heavy Bottoms should use style 7008, 7010, 7012, 7014 Jackets (optional alternate to style #484) Women’s Jacket, Heavy Robes, and all other heavy Tops Women’s Suits Women’s, Juniors, Missy Suites Coats (use hanger size appropriate for product) 14” Bottom 7014 12” Bottom 7012 19”Top 3319 17” Top 3328 15” Top 3315 17” Suits 494 19” Coat 3320 17” Coat 3329 15” Coat 3316 19” Leather 3969 17” Leather 3957 15” Leather 3945 Outerwear Coats and Jackets Leather Coats (Designed to prevent product damage, optional alternate to style # 3329, 3316, & 3320) Men’s & Women’s Leather Coats Intimate Apparel Intimate Apparel (Bras / Panties/ Slips) Clear, No Logos GS-11 GS-19 CW-87 25 | P a g e |P a g e Revised March 15, 2014 Infants Children’s through Girl’s 6x, & Boys 7 separates Use WHITE plastic molded hook hanger, as outlined in VICS standard. No logos. All other children’s sizes use appropriate BLACK hangers noted in top & bottom sections. 12” 9412 472 467 951 959 10” 9410 8” 9408 10” 6110 8” 6108 496 12” 495 10” *** Use a combination of the top and bottom hangers for all 2 piece Men’s, Woman’s, & Children’s (over Girls 6x / Boys 7) coordinates / sets, except suits. Clear plastic extenders may be used. HANGER EXAMPLES – CHILDREN’S APPAREL COLOR CHART Infant/Toddler/Juvenile VICS Sizer Color Chart Infant Toddler Preemie 2T Juvenile Girls Newborn 3T 3 Juvenile Boys Pantone PMS 488C PMS 131C PMS 372C PMS 297C PMS 256C PMS 1485C PMS 352C PMS 639C 3M 4T 4 4 6M 5T 5 5 9M 6 12 M 18 M 6X 7 7X 24 M X X X X X X X X 26 | P a g e |P a g e Revised March 15, 2014 Carton Shipments: • Pack merchandise with a minimum amount of packing material. • Do not over pack cartons. Cartons must be able to lie perfectly flat on all sides: without bulges in the middle or on any seam. An offset handling charge will be applied to cartons not meeting the packing requirement. • Any extraneous materials not used in the presentation of merchandise should not be used. One sheet of tissue is allowed • DO NOT USE: PINS, CLIPS, STAPLES, TAPE, POLYSTROFOAM PEANUTS FOR PACKING REMOVABLE FOAM INSERTS ON HANGERS BANDS, STRAPS, STRINGS OR ANY OTHER MATERIAL TO SEAL CARTONS • Pack one purchase order pre-pack per carton, unless otherwise confirmed by Lord & Taylor production. • Pack garments flat in cartons. Close garment closures (e.g. buttons, zippers). Follow Packing instructions from production. • Carton packed merchandise, when possible, pack multiple garments in one poly bag; individual poly bags per garment are acceptable. • When shipping odd cartons each odd carton must be marked with a red sticker in top right corner of short side of carton. • Cover all garments with a poly bag, having PP04 or PE04 quality and having the warning label on the poly bag. All polybags must be bilingual English and French. MASTERPACKING: If Trim and home merchandise ordered for a store will result in a less than minimum size carton or minimum weight carton, master pack stores in a single carton. Each individual carton inside a master pack must be labeled as previously defined and the outside of the master pack must be labeled “MASTERPACK” and have the Purchase Order displayed on the outside of the carton. **Must be approved by Zack Zhang - Sr. Sourcing & Production Mgr [email protected] 905-595-8807 • Carton size and weight must fall within these measurements: DIMENSION Length Width Height Weight MINIMUM 9" 9" 4” 5lbs MAXIMUM 36" 24" 30" 70lbs Any carton discrepancies will need to be verified by sending an email to: [email protected]. 27 | P a g e |P a g e Revised March 15, 2014 Lord & Taylor Carton Markings LONG SIDE OF THE CARTON CARTON MARKS SHOULD READ AS FOLLOWS: NET WEIGHT GROSS WEIGHT CARTON DIMENSIONS COUNTRY OF ORIGIN DESTINATION THE MARKINGS NEED TO APPEAR ON BOTH LONG SIDES OF THE CARTON. SHORT SIDE OF THE CARTON CARTON MARKS SHOULD READ AS FOLLOWS: PURCHASE ORDER # DEPT # STYLE # COLOR SIZE RATIO # OF UNITS BY SIZE TOTAL UNITS CARTON 1 OF 50 (BY PO) THE MARKINGS NEED TO APPEAR ON BOTH SHORT SIDES OF THE CARTON. 28 | P a g e |P a g e Revised March 15, 2014 Vendor Booking Process 1. Factory Loading Customer allows Forwarder to accept Factory Load bookings: Yes No Upon Authorization 2. Factory Load Requirements If factory load is required then: Vendors may factory pack FCL containers without restriction Vendors may factory pack FCL containers subject to customer approval Vendors may factory pack FCL containers subject to the following requirements(s): 3. Vendor Booking Requirements The Agent/Vendor is required to provide the following information at the time of booking. Please select all those appropriate (note, those with no check box are mandatory in order for Forwarder to process your shipment): Shipper Name Consignee Name Country of Origin Port of Loading B/L Destination Shipping Marks & No’s Total Number of Packages Carton Breakdown Commodity Description Notify Party Estimated CBM and KGS Expected Cargo Delivery Date Additional Reference (Specify): At time of booking shipper(s) will only have the ship window and BL destination. Forwarder will have via e-mail from L&T’s targeted vessel schedule the recommended vessel-voyage, destination and vessel discharge mode. Forwarder’s function is to always utilize All Water vessel. If the shipper can only meet the MLB vessel it is considered an exception and must be approved by L&T. Specific Documents to accompany booking (Specify): 29 | P a g e |P a g e Revised March 15, 2014 4. Electronic P.O. Information The Forwarder’s default for customers who transmit Electronic Purchase Order information to Forwarder is automatic authorization for cargo booked in accordance with the Purchase Order Upload file or its equivalent. Select all applicable options: Customer will not send Electronic P.O. Customer will send Electronic P.O. information (If checked, please refer to AIS Update Instructions) Cargo must be booked for delivery to Forwarder within the ship window as per the P.O. upload file Cargo must be booked to depart origin within the ship window as per the P.O. upload file Cargo loading may vary from the ship window with delivery to Lord & Taylor designated forwarder no earlier than _0_ days but must load no later than the current weeks vessel sailing. Prior to the “START DT” date and no later than _0_ days after the “END DT”. The “START DT” represents L&T’s 850 “’Ship Not Before” date. Lord & Taylor’s designated forwarder adds 5 days to that date to represent the “END DT” date on the P.O. upload file 123.1.1. The “Ship Not Before” date will never change on the 850. Total Quantity of cargo booked must be within + or – 5 percent variance by P.O./style In case of any purchase or loadibility exception above Lord & Taylor’s designated forwarder will send booking authorization to the persons listed in “booking authorization (#5) listed below. Any exceptions including missing purchase order 850: send booking details to: Maureen Metzinger [email protected] 30 | P a g e |P a g e Revised March 15, 2014 5. Booking Authorization Used when Vendors don’t supply information required in 1, 2 & 3 above or as required by Customer Required? Yes, on an exception basis If required, then complete the section below Method of Contact: E-mail Fax Electronic Data Interface Telephone Attn: Maureen Metzinger E-mail: [email protected] Special Authorization – holidays and exceptions (normal process will be followed for approval if time permits): Accept booking and advise Decline booking/cargo and advise Call for instructions If unable to make contact by phone Attn: Ship & Advise Telephone: Hold & Advise 31 | P a g e |P a g e Revised March 15, 2014 Cargo Delivery/Loading 1. Vendor Requirements Vendors must deliver cargo in accordance with their booking declaration as well as by customer’s required specifications indicated in (4) below. If cargo delivery matches booking order, and vendor delivers per specifications, customer will not require a shipping authorization. If vendor deliver + or _ percent against booked quantity, cargo will be accepted by Lord & Taylor’s designated forwarder upon authorization. 2. Cargo Load Sequence Vendors must deliver cargo as required by customer so that cargo can be loaded as per specifications. Cargo will be loaded block stowed nose to tail unless commodity dictates otherwise. Rank the order in which the cargo must be sorted and loaded. (1 = highest priority, 5 = lowest priority) 1 PO 2 STYLE 3 COLOR 3. Non-conformance to Load Sequence If vendors do not deliver cargo as per customer’s loading requirement and cargo sorting is required prior to loading, customer/vendor (N/A) will reimburse APLL for all charges incurred per local tariff. Forwarder is not required to sort cargo prior to stuffing the container Forwarder is required to sort cargo prior to stuffing the container. If vessel sailing is affected, then: Ship and do sort & advise, specifically critical in the case of GOH. Not as critical for flatpack. Sort and hold for next vessel & advise 32 | P a g e |P a g e Revised March 15, 2014 4. Shipping Authorization Used when vendors do not deliver as indicated in points 1, 2 & 3 above or as required by Customer. Required? Method of Contact: E-mail Fax If required then complete the section below Electronic Data Interchange Attn : Maureen Metzinger Telephone E-mail : [email protected] Special Authorization – holidays and exceptions( normal process will be followed for approval if time permits): Accept booking and advise Insert booking/cargo and advise Call for instructions If unable to make contact by phone Attn: Ship and advise Telephone: Hold & advise 33 | P a g e |P a g e Revised March 15, 2014 Lord & Taylor Policies and Guidelines 34 | P a g e |P a g e Revised March 15, 2014 A. Sample Policy Type of Sample Proto Sample Fit Sample Advertising/Photo Sample Salesman Sample Pre-Production Sample Top Sample Required by Lord & Taylor 1 pc in Sample Size 1 pc in Sample Size As Ordered Per Color Per Style As Requested per Each Brand 1 pc in Sample Size 1 pc in Sample Size in any 1 color per style Other Print Screens Mold for Embellishment Items Trivial Weaves and Sales Sample Yardage Stage & Remarks For Proto Meeting Charge For Fitting Purpose As Ordered FOB When Over 2:1 Dev Ration No Charge 2 x FOB For Market 1.5 X FOB Using bulk fabric and bulk trims for Production APPROVAL As shipment sample for shipment approval No Charge No Charge Stage & Remarks Will be charged if no order placement Will be charged if no order placement Will be charged if no order placement B. Overage/Shortage Process 1. All shortages that are within 5% to original order by color and size are automatically shippable if a complete prepack can be made. 2. All shortages that are outside the 5% tolerance to original order by color must be approved by production before shipping. A packing list summary is required for approval. If orders are not filled completely, discounts may be applied. 3. In the situation where case packs cannot be completed to shortages, a request must be sent to production for approval. If approved there should only be one carton of each color with broken case packs. All cartons must be marked with notification of broken packs and a summary of units by size of carton content. 4. Cartons must be marked with the correct units by style/size/color that is contained in the carton. 5. All packing lists must match exactly the style/color/units that are within the cartons shipped. 6. No overages to the po quantities are allowed without pre-approval. Pre-approval by Global Sourcing only. 35 | P a g e |P a g e Revised March 15, 2014 C. Expense Offset Policy Our Expense Offset Policy is intended to recover the redundant cost incurred by Lord & Taylor due to shipments that do not meet our standards. All shipment expense offset inquiries should be emailed to Quality Assurance Expense Offset Charges The following Quality Assurance non-compliance will result in an offset charge as listed below. No. Non-Compliance Expense Offset 1. Merchandise Received in poor condition $25.00 per receipt plus $0.25 per unit inspected plus refurbishing 2. Incorrect pre-packs/assortments $0.25 per unit plus $25.00 for incorrect carton 3. External Quality: Handling/processing fee for external failure $50.00 per incident 4. No/Wrong size strip on folded garments $25.00 per receipt plus $0.50 per unit Note: Second offense $0.50 per unit Third offense $0.75 per unit 45 day grace period between 1st and 2nd offense 36 | P a g e |P a g e Revised March 15, 2014 Distribution Expense Offset Charges No. Non-Compliance Expense Offset 6. BOL Missing/inaccurate/insufficient detail $150.00 per shipment 7. Missing/late/unusable shipping advice $150.00 per shipment 8. Routing instructions not followed $150.00 per shipment plus full freight 9. Improper packing of cartons $150.00 per receipt plus $3.00 per carton 10. Missing/improper documentation (packing list), including 3rd party $150.00 per shipment 11. Missing/incorrect carton markings $150.00 per receipt plus $5.00 per carton 12. Incorrect container utilization $150.00 per incident plus freight and damages 13. Quantity on carton mark does not match with packing list $150.00 + 1 per unit (for piece count) 14. Non-standard/damaged cartons $50.00 per receipt plus $5.00 per carton plus damages. 15. Multiple SKU’s in a single carton $25.00 per carton plus $20.00 per unit 16. Unordered/defective merchandise returned 100% LDP cost of returned merchandise plus freight (R/T) 17. Order Fill Rate: Shortage/Overages It is the company expectation that order quantities will be filled complete as ordered. If orders are not filled complete, discounts may be applied. No overages to the PO quantities are allowed without preapproval. 37 | P a g e |P a g e Revised March 15, 2014 Seconds and Damages Policy It is the policy of L&T to purchase all first and second quality garments UNDER NO CIRCUMSTANCE CAN A SUPPLIER MAKE A DISPOSITION ON THEIR OWN. Any scheduled product, not made to our first quality specifications, may be purchased at a discount price if negotiated in advance with the buyer. It is also our policy that vendors are not authorized to manufacture excess garments beyond our purchase order quantity. If excess goods are manufactured, vendors are not authorized to sell these garments to anyone other than L&T. Our standards for seconds also extend to purchase order quantity fulfillment as follows: we will accept as first, products shipped to us +/- 1% in size quantity. This will be calculated on a purchase order basis. 38 | P a g e |P a g e Revised March 15, 2014 Appendices 39 | P a g e |P a g e Revised March 15, 2014 Appendix A – Interim Footwear Invoice FOOTWEAR ASSOCIATION FOOTWEAR RETAILERS OF AMERICA INTERIM FOOTWEAR INVOICE Email completed detail form with a sample or picture of the product to: [email protected] Instructions: Complete Part A (questions 1 through 9) for all entries. The answers to questions 3 and 4 determine which of the remaining parts, B through E, must be completed. If the answers to questions 3 and 4 are rubber and/or plastics, complete Part B only. If the answer to questions 3 and 4 is other material, only complete Part E. A. 1. Manufacturer's style number, if any.__________________ 2. Importer's style and/or stock number, if any.____________ 3. Identify which of the following materials makes up the greatest portion of the external surface area of the upper (Accessories, reinforcements, ornamentation, etc. excluded): a. Leather _______________% b. Composition Leather _______________% c. Rubber and/or plastics _______________% d. Textile materials _______________% e. Other (give separate percent for each type of material) ___________% 4. Identify which of the following materials makes up the greatest portion of the external surface area of the sole (Accessories, reinforcements, spikes, etc. excluded): a. Leather _______________% b. Composition Leather _______________% c. Rubber and/or plastics _______________% d. Textile materials _______________% e. Other (give separate percent for each type of material) _____________% 5. Is the footwear designed for sports activity and does it have spikes, cleats, etc. or provisions for the attachment of such? Yes ____ No _____ 40 | P a g e |P a g e Revised March 15, 2014 6. Is the footwear one of the following types? A. Skating boots, wrestling boots, boxing boots, or cycling shoes B. Ski boots C. Cross-country boots D. Tennis shoes, basketball shoes, gym shoes, training shoes, and the like e. None of the above 7. Is the footwear exclusively for men, youth or boys? Yes ____ No _____ 8. Does the footwear have a protective metal toe-cap? Yes ____ No _____ 9. What is the height of the upper? a. Covers the knee or higher b. Covers the ankle but not the knee c. Does not cover the ankle B. Uppers and soles are rubber/or plastic 10. Is the footwear waterproof and assembled by means other than stitching, nailing, riveting, screwing, plugging or similar processes? Yes ____ No _____ 11. Are the external surface areas of the upper and sole (accessories, reinforcements, etc. included) over 90% PVC? Yes ____ No _____ 12. Is the footwear designed for the use without closure? Yes ____ No _____ 13. Is the external surface area of the upper (accessories, reinforcements, etc. included) over 90% rubber and/or plastic? Yes ____ No _____ 14. Is the footwear protective in nature (i.e., designed to be worn over, or in lieu of, other footwear as a protection against water, oil, grease or chemicals or cold or inclement weather)? Yes ____ No _____ 41 | P a g e |P a g e Revised March 15, 2014 15. Does the footwear have foxing or foxing-like band applied or molded at the sole and overlapping the upper? Yes ____ No _____ 16. If the answer to 15 is yes, is the foxing or foxing-like band wholly or almost wholly of rubber or plastic? Yes ____ No _____ 17. Which of the following characteristics does the footwear possess? a. Sods b. Made on a base or platform of wood c. Made on a base or platform of cork d. Open toes or open heels e. Exclusively adhesive construction f. Slip-on type g. None of the above 18. If the answer to question 14 is yes, are the uppers entirely of non-molded construction from point 3 cm. above the top of the other sole? Yes ____ No _____ C. Uppers are textile material; soles are leather, composition leather, rubber or plastics 19. Is the external surface area of the upper more than 50% leather (leather accessories, reinforcements, etc. included)? Yes ____ No _____ 20. Which of the following characteristics does the footwear possess? a. Less than 10% by weight of rubber and plastics or not over 50% by weight of textile materials, rubber and plastics ______ b. Uppers of vegetable fibers (cotton, flax, etc.) ______ c. Soles that overlap the upper except at the toe or heel ______ 42 | P a g e |P a g e Revised March 15, 2014 D. Uppers are leather, soles are leather, composition leather, rubber or plastics 21. Which of the following characteristics does the footwear possess? a. Well construction b. Turn or turned construction c. Uppers consisting of leather strap across the instep and around the big toe d. Made on a base or platform of wood e. None of the above E. Other 22. Which of the following characteristics does the footwear possess? a. Uppers of leather or composition leather b. Uppers of textile materials c. Uppers and soles of wool felt d. Disposable footwear e. None of the above Signature _______________________________________________ Date ___________________________________________________ Note: Use of this form is for entries clearing U.S. Customs beginning January 1, 1989 instead of U.S. Customs form 5523. 19 CFR 141.89 43 | P a g e |P a g e Revised March 15, 2014 Appendix B - Examples of Commercial Invoices COMMERCIAL INVOICE WITH HANGERS EXPORTERS NAME & ADDRESS INVOICE NO. & DATE CONSIGNEE AND FOR RISK OF: FOR THE ACCOUNT OF: CARTON MARKINGS TERMS OF DELIVERY & PAYMENT VESSEL VOY OR FLIGHT NO. PORT OF LOADING PRE CARRAIGE BY FINAL DESTINATION PORT OF DISCHARGE DELIVERY SAILING ON/OR ABOUT COUNTRY OF ORIGIN OF GOODS COUNTRY OF FINAL DESTINATION STYLE # K1F9WP0093 PO # 1047 DESCRIPTION OF GOODS HTS# OF GARMENT LADIES 70% RAYON 28% POLYSTER 2% SPANDEX HTS # OF HANGER PLASTIC RECYLE HANGER CTNS QTY IN PCS UNIT PRICE IN USD TOTAL AMOUNT IN USD 47 544 $27.20 $14,796.82 544 $0.10 $217.60 EXAMPLE OF INVOICE WITH HANGER TOTAL AMOUNT: $15,014.40 IN USD TOTAL FOB MIND. # DETAILS: TOTAL NEW WEIGHT: TOTAL GROSS WEIGHT: TOTAL CUBIC METERS: 44 | P a g e |P a g e Revised March 15, 2014 COMMERCIAL INVOICE WITHOUT HANGERS EXPORTERS NAME & ADDRESS INVOICE NO. & DATE CONSIGNEE AND FOR RISK OF: FOR THE ACCOUNT OF: CARTON MARKINGS TERMS OF DELIVERY & PAYMENT VESSEL VOY OR FLIGHT NO. PORT OF LOADING PRE CARRAIGE BY FINAL DESTINATION PORT OF DISCHARGE DELIVERY SAILING ON/OR ABOUT COUNTRY OF ORIGIN OF GOODS COUNTRY OF FINAL DESTINATION STYLE # K1F9WP0093 PO # 1047 DESCRIPTION OF GOODS HTS# OF GARMENT LADIES 70% RAYON 28% POLYSTER 2% SPANDEX CTNS QTY IN PCS UNIT PRICE IN USD TOTAL AMOUNT IN USD 47 544 $27.20 $14,796.82 EXAMPLE OF INVOICE WITHOUT HANGERS TOTAL AMOUNT: IN USD TOTAL FOB MIND. # DETAILS: TOTAL NEW WEIGHT: TOTAL GROSS WEIGHT: TOTAL CUBIC METERS: 45 | P a g e |P a g e Revised March 15, 2014 $14796.82 Appendix C Documentation Matrix/Checklist Types of Documents Required Required/If Required CDS Logistics Office Original Copy Broker Original Copy Responsible Party Bill of Lading/Seaway Bill/ House Airway Bill Required 2 1 1 Freight Forwarder Commercial Invoice Required 1 1 1 Vendor Packing & Weight List Required 1 1 Vendor 2 Container Manifest Required 2 1 1 Freight Forwarder/Ve ndor Visa Required if Quota 1 1 1 Vendor Inspection Certificate Required 1 1 Vendor Freight Forwarder/Ve ndor Forwarder Cargo Receipt (FCR) Required 1 Single/Multi Country Declaration Required 1 1 1 Vendor Certificate of Origin Required 1 1 1 Vendor Shoe Detail Sheet Required for shoes 1 1 1 Vendor 46 | P a g e |P a g e Revised March 15, 2014 Single/Multi Country Declaration If required 1 Certificate of Conformity Required Shipment Release Letter Required 1 1 Vendor 1 1 Vendor 1 1 Vendor 47 | P a g e |P a g e Revised March 15, 2014 Appendix D EDI Instructions for Vendors not using Li & Fung as their agent EDI is a requirement of doing business with Lord & Taylor. Our vendors are expected to comply. An expense-offset fee will be assessed to any vendor who cannot comply with this standard. Need assistance becoming EDI Compliant? Contact: DiCentral at https://www.dicentral.com or [email protected] Tel: 281-480-1121 option 4 Contact [email protected] in the Lord & Taylor Import Office if you have system problems that prohibit transmitting required import documents. Vendor Information The Lord & Taylor EDI office must approve tickets. Send a sample of the vendor’s ticket to Patricia_graham@lordandtaylor. ARE YOU A GTIN VENDOR? Yes No EDI TRADING PARTNER ID # __________________ (for Vendors not using Li & Fung as their agent) VENDOR NAME __________________ 48 | P a g e |P a g e Revised March 15, 2014 Appendix E Electronic Data Interchange (EDI) ** for Non Li & Fung Vendors Lord & Taylor only trades GTIN’s through Inovis. Questions concerning EDI should be directed to Patrica Graham (212-391-5378) or [email protected] New Vendors • Prior to EDI setup • Complete the on line Vendor Profile Form located in the Vendor Manual, at partners.lordandtaylor.com web page. • Confirm all merchandise is 100% GTIN marked and your Electronic GTIN catalog is available to Lord & Taylor through Inovis. Lord & Taylor trades EDI documents with the following networks: • Inovis, http://www.inovis.com/ • DICentral, http://www.dicentral.com/, [email protected], 281-480-1121 option 4. • GXS Global, http://www.gxsolc.com/ • 1 EDI Source, http://www.1edisource.com, [email protected], 877-334-9650 Lord & Taylor’s Translator level testing of the 856-Advance Ship Notice and 810-Electronic Invoice documents with DICentral, http://www.dicentral.com/, [email protected], 281-480-1121 option 4. New Vendor Testing Guidelines • New Vendors must test EDI documents prior to transmitting documents and shipping merchandise to Lord & Taylor. • Translator level testing of the 856-Advance Ship Notice and 810-Electronic Invoice documents with DICentral, http://www.dicentral.com/, [email protected], 281-480-1121 option 4. • Upon completion of successful testing, you are required to rollout production EDI documents. • All format changes made to a previously approved UCC-128 label must be resubmitted to Lord & Taylor for approval before using. E-mail a copy of the UCC-128 label for approval to [email protected] with written changes. Please provide your name, phone, and email address on any correspondence. 49 | P a g e |P a g e Revised March 15, 2014 Appendix F Existing Vendors As an existing vendor currently trading EDI documents with Lord & Taylor, you are required to provide written notification of any changes to your vendor record maintained in our translator. • • • Written notification should be submitted via the online Vendor Profile form located on our web page at partners.lordandtaylor.com. Email notification will not be sufficient for the successful completion of changes to your vendor record, and may cause delays. When making changes to the online Vendor Profile form please indicate that you are a current Lord & Taylor EDI Trading Partner. Do not submit the form as a new vendor, in order to avoid multiple EDI IDs in our translator for a single vendor. Lord & Taylor must be made aware of changes to EDI Identification Numbers, Service Providers, GTIN Catalogues, and Contact Information with at least a two-day notice. Any changes needed sooner than two days, may be delayed. Any changes pertaining to vendor DUNS Numbers or company name must be emailed to [email protected]. 50 | P a g e |P a g e Revised March 15, 2014 Appendix G Lord & Taylor Store Listing – revised 2.14.14 Store No. 0001 0002 0003 0005 0006 0007 0008 0010 0011 0012 0013 0016 0017 0020 0022 0023 0025 0027 0028 0029 0030 0031 0035 0038 0042 0043 0046 0048 0052 0053 0054 0055 0056 0057 0058 0059 0061 0063 0064 0066 0068 0070 0073 0074 0075 0091 0092 0100 0106 0131 0180 0181 0185 0187 0199 Store Name NEW YORK- DT MANHASSET WESTCHESTER WESTFARMS BALA GARDEN CITY WASHINGTON ANNAPOLIS RIDGEWOOD BOSTON STAMFORD OAKBROOK BAYSHORE GARDEN STATE NORTHBROOK WHITE FLINT LAKE FOREST LAKESIDE TWELVE OAKS BURLINGTON WOODBRIDGE SOUTH SHORE WALT WHITMAN WILLOWBROOK PALISADES LOUDOUN BOCA RATON FAIR OAKS LIVINGSTON ROCKAWAY BRIDGEWATER WESTFIELD TYSON’S CORNER MONMOUTH QUAKERBRIDGE FREEHOLD DANBURY BUFFALO TRUMBULL OLD ORCHARD NATICK SYRACUSE WOODFIELD ROCHESTER KING OF PRUSSIA ROCKINGHAM RIDGEHILL COLUMBIA MOORESTOWN PULL STOCK SHREWSBURY OUTLET WESTBURY OUTLET JERSEY GARDEN OUTLET GREAT LAKES INTERNET Store Abbreviation DC # NYC MAN WES WFM BAL GAR WSH ANN RID BOS STA OAK BAY GRD NBK WFL LFR LAK TWE BUR WDG STH WLT WIL PLI LOU BOC FRK LIV ROK BRI WFD TYC MON QKR FRH DAN BUF TRM ORC NTK SYR NWD RCH KOP RKH RDH COL MOR PUL SHR WOT JGO GLC INT 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 0082 51 | P a g e |P a g e Revised March 15, 2014 Appendix H Lord & Taylor Purchase Agreement Terms and Conditions PURCHASE AGREEMENT TERMS AND CONDITIONS This purchase agreement states the terms and conditions upon which vendors of merchandise (each a “Vendor”) offer to sell merchandise to Lord & Taylor, LLC, operating as Lord & Taylor. Lord & Taylor shall be deemed to accept a Vendor’s offer when Lord & Taylor issues a specific identification or reference number with respect to the Vendor’s offer. SCOPE OF AGREEMENT A1. Any supplemental sheets attached hereto, and all other documents and/or records issued or acknowledged by Lord & Taylor in connection with the Vendor’s offer, are part of this purchase agreement and, together, constitute the final, complete and exclusive expression of the agreement of the parties regarding the subject matter hereof. The foregoing is referred to collectively as the “Purchase Agreement”. A2. The terms and conditions in this Purchase Agreement apply in lieu of those in any other document or record including, without limitation, any Vendor form or invoice. No signature on behalf of Lord & Taylor that appears on any Vendor form or invoice that responds to or fulfills this Purchase Agreement constitutes lord & Taylor’s agreement to any terms or conditions that differ from, or add to, those in this purchase agreement. SHIPPING, INSPECTION AND REJECTION OF MERCHANDISE: LORD & TAYLOR’S OPTIONS REGARDING NONCONFORMING MERCHANDISE: CANCELLATION BY LORD & TAYLOR B1. Lord & Taylor reserves the right to reject all or any part of merchandise shipped that: (a) is shipped before or after the shipping date specified in this Purchase Agreement, time of shipment being a material and essential term hereof, and any nonconformity with the shipping date is expressly not subject to cure by an offset in price, (b) fails to conform to this Purchase Agreement; (d) fails to be packaged, labeled, and marked properly, (e) is not shipped or delivered as required herein; (f) is defective in any manner; (g) fails to have properly completed Country of Origin declarations as required by applicable laws; or, (h) fails to have those quota allocations and, where required, a valid export visa setting forth the correct quota category and quantity in category units as may be necessary to secure importation of the merchandise to the United States. B2. Lord & Taylor shall not be deemed to have accepted any merchandise until Lord & Taylor has had an adequate time after receiving it to inspect it. Any unpacking or handling of merchandise incident to Lord & Taylor’s inspection shall not indicate Lord & 52 | P a g e |P a g e Revised March 15, 2014 Taylor’s acceptance. At Lord & Taylor’s discretion, such inspection may include preliminary, final and/or random inspections to ensure that the merchandise is in order and in accordance with Lord & Taylor’s instructions and specifications. B3. If Lord & Taylor accepts merchandise and later determines that it should have rejected all or part of it, Lord & Taylor did so in reliance on the Vendor’s warranties and representations; therefore, Lord & Taylor reserves the right to revoke its acceptance of such merchandise whenever it discovers any nonconformity, even if the time for inspection has passed. In no event shall any payment to Vendor by Lord & Taylor constitute acceptance of nonconforming merchandise. B4. At Lord & Taylor’s request, Vendor shall remedy or cure immediately, to Lord & Taylor’s satisfaction, any nonconformity in the merchandise and/or any failure of the merchandise to comply with the terms of this Purchase Agreement. If Vendor fails to remedy or cure any such default, Lord & Taylor may terminate this Purchase Agreement with respect to such merchandise without any liability to Vendor including, without limitation, any payment to Vendor provided under Section B6 of this Purchase Agreement. Alternatively, Lord & Taylor reserves the right, with or without notice to Vendor, to remedy all or any part of any such defect or non-conformity by selling or liquidating the merchandise at prices determined by Lord & Taylor, and/or by making repairs of such merchandise, and by charging Vendor for Lord & Taylor’s actual labor costs, material costs, overhead, and costs of liquidation including, without limitation, the cost of retail price markdowns. B5. Lord & Taylor has the right to cancel all or any part of the undelivered portion of the merchandise covered by this Purchase Agreement, or to refuse to accept delivery thereof, if Vendor (a) breaches any of the terms of this Purchase Agreement with respect to merchandise, whether it is delivered or not, or (b) does not make any delivery as specified in this Purchase Agreement or in Lord & Taylor’s Routing Guide. In any case, any such cancellation by Lord & Taylor shall be without any liability to Vendor including, without limitation, any payment to Vendor provided under Section B6 of this Purchase Agreement. Lord & Taylor also reserves the right to cancel all or any part of this Purchase Agreement in case of strike, fire, or other casualty or circumstance beyond Lord & Taylor’s reasonable control that, in Lord & Taylor’s sole judgment, has materially affected its premises or business, without any charge or penalty including, without limitation, any payment to Vendor provided under Section B6 of this Purchase Agreement. B6. Lord & Taylor has the right to cancel this Purchase Agreement for any reason with respect to merchandise that has not been shipped, by giving Vendor reasonable notice of cancellation. Lord & Taylor shall have no obligation or liability to Vendor on account of 53 | P a g e |P a g e Revised March 15, 2014 such cancellation except that, if Vendor has not breached any term or condition of this Purchase Agreement or any other agreement with Lord & Taylor, Lord & Taylor shall, at Lord & Taylor’s option, either (i) purchase any merchandise that Vendor produced under this Purchase Agreement prior to such cancellation that was specially manufactured for Lord & Taylor and is not suitable for sale to any other buyer, or (ii) compensate vendor for reasonable and unrecoverable costs actually incurred by Vendor to obtain or produce merchandise that Vendor had obtained or produced solely for this Purchase Agreement prior to such cancellation. In no event will Lord & Taylor’s compensation to Vendor for reasonable and unrecoverable costs incurred exceed twenty- five percent (25%) of the total amount of this Purchase Agreement. B7. Vendor’s performance under this Purchase Agreement may be suspended to the extent it is prevented or delayed by strike, fire, or other casualty or circumstances beyond Vendor’s reasonable control that materially affects Vendor’s premises or business, so long as Vendor gives Lord & Taylor immediate written notice of any such circumstances or delays. Upon receipt of such notice Lord & Taylor shall have the right, in its sole discretion, to cancel all or part of the merchandise affected without any liability to Vendor including, without limitation, any payment to Vendor provided under Section B6 of this Purchase Agreement. B8. If Lord & Taylor cancels this Purchase Agreement, or returns any merchandise covered by this Purchase Agreement to Vendor for any reason, Vendor shall not resell merchandise that was labeled, packaged, or otherwise associated with Lord & Taylor’s name or other intellectual property right without first removing or obliterating any such label, package or other association. B9. Lord & Taylor may return rejected merchandise to Vendor or hold it pending direction from Vendor, both at Vendor’s risk and expense. Vendor shall accept any merchandise returned by Lord & Taylor and shall reimburse Lord & Taylor for costs incurred in connection therewith including, without limitation, Lord & Taylor’s costs to store and ship rejected merchandise. B10. Lord & Taylor may cancel this Purchase Agreement without any liability to Vendor including, without limitation, any payment to Vendor provided under section B6 of this Purchase Agreement, if Vendor becomes insolvent, makes an assignment for the benefit of creditors, or is the subject of a petition in bankruptcy. B11. LORD & TAYLOR SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY/ PUNITIVE DAMAGES RELATED (a) IN ANY WAY TO THIS PURCHASE AGREEMENT, (b) TO ANY CANCELLATION OR TERMINATION OF THIS PURCHASE AGREEMENT BY LORD & TAYLOR, OR (c) TO VENDOR’S PERFORMANCE HEREUNDER, 54 | P a g e |P a g e Revised March 15, 2014 WHETHER OR NOT LORD & TAYLOR KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OR PROBABILITY OF SUCH DAMAGES. REGULATORY COMPLIANCE C1. Vendor represents, warrants and guarantees that all merchandise sold to Lord & Taylor complies with all federal, state and local laws, statues, rules, regulations, ordinances and codes relating to its manufacture, packaging, labeling, transportation, quality and sale. Without limiting the foregoing Vendor represents, warrants and guarantees that: (a) All merchandise is manufactured in compliance with the Fair Labor Standards Act and all applicable regulations hereunder; (b) The employment practices of Vendor and all third- party contractors or suppliers utilized by Vendor conform with all applicable labor, safety and health laws, codes, rules and regulations, including laws relating to the employment of children. (c) All merchandise is: (i) (ii) (iii) (iv) packaged, marked, labeled, placarded, tagged and/or invoiced, accompanied by warranty information and/or shipping papers, shipped and otherwise delivered, and manufactured in compliance with and meets the standards and requirements of all applicable federal, state, and local laws, rules and regulations and requirements including, without limitation, the Consumer Product Safety Act, Fair Packaging and Labeling Act, Magnuson Moss Warranty- Federal Trade Commission Improvement Act, Federal Hazardous Substances Act, Hazardous Materials Transportation Act, Toxic Substances and Control Act, Federal Insecticides, Fungicides and Rodenticides Act, and the Occupational Safety and Health Act of 1970; (d) All fees or assessments in connection with the manufacture of all merchandise have been paid; (e) All packaging and product labels accurately and fairly describe the merchandise and, if applicable, the constituent components in the merchandise; and (f) In the case of merchandise that is imported to the United States, (i) The price(s) of the merchandise do(es) not violate United States AntiDumping laws. If a preliminary determination is made by the administering authority pursuant to 19 U.S.C. § 1673(b) that an industry in the United States is materially injured, or is threatened with material injury, or the 55 | P a g e |P a g e Revised March 15, 2014 establishment of an industry in the United States is materially retarded by reason of imports of the merchandise or merchandise similar to the merchandise, Lord & Taylor may cancel this Purchase Agreement at any time without penalty or costs including, without limitation, any payment provided in Section B6 of this Purchase Agreement. Vendor shall reimburse Lord & Taylor for any dumping duties Lord & Taylor is required to pay on, or with respect to, merchandise sold by Vendor. Lord & Taylor shall have ht right to cancel this Purchase Agreement prior to taking delivery of merchandise, without any liability whatsoever to Vendor, if merchandise covered by this Purchase Agreement becomes subject to any embargo, quota restrictions prohibiting export or import, or there is any boycott of the merchandise within the United States; and (ii) in accordance with 18 U.S.C. § 1761, 19 U.S.C. § 1307 and 19 C.F.R. 12.42, the merchandise is not manufactured, mined or produced by prison, convict, forced or indentured labor. C2. Vendor represents warrants and guarantees that all merchandise sold to Lord & Taylor is accompanied by a copy of the required Material Safety Data Sheet, if any, and by a written description of any special safety requirements relating to the merchandise including, without limitation, any product application recommended by the manufacturer and/or required by law. Vendor further represents, warrants and guarantees that Vendor will notify Lord & Taylor of (a) any future special safety requirements relating to any of the merchandise sold to Lord & Taylor and (b) any changes relating to any Material Safety Data Sheet provided to Lord & Taylor or of any special safety requirements recommended by the manufacturer and/or required by law. WARRANTIES D. Vendor represents warrants and guarantees that: 1. All statements made by Vendor regarding, and all descriptive literature about, the merchandise provided to Lord & Taylor are warranties. 2. The prices charged for merchandise do not exceed the prices charged to other purchasers for similar quantities of like items under similar delivery requirements, and all such prices include any applicable taxes. 3. All merchandise sold or provided to Lord & Taylor: 56 | P a g e |P a g e Revised March 15, 2014 i. Is (a) fit and safe for the purposes for which the merchandise may forseeably be used and for the ordinary purposes for which the merchandise is manufactured, (b) merchantable, (c) free from defects in workmanship and materials, (d) of good quality and adequately packaged and labeled and, (e) meets any specification, sample or description used by Vendor or Lord & Taylor for merchandise covered by this Purchase Agreement; ii. Conforms to the terms of any applicable express or implied warranty under the laws of the state or states in which Lord & Taylor sells the merchandise; iii. Does not and will not infringe any United States or foreign patent, trademark, trade-name, copyright, or other similar statutory or common law right; and iv. Transfers and conveys good title; that such transfer is lawful, and that merchandise is delivered free from any security interest or other lien or encumbrance. INDEMNIFICATION E1. Vendor shall defend, indemnify and hold Lord & Taylor, its affiliates, parent, subsidiaries, licensees, agents and contractors and all of their respective employees, directors, officers and customers (collectively, the “Indemnified Parties”) harmless from and against any and all claims, actions, suits, investigations, governmental actions, liabilities, judgments, demands, losses, damages, costs and expenses (including, without limitation, fees and costs of in- house and retained legal counsel) that: (a) Are asserted against or incurred by any Indemnified Party by reason of any actual or alleged breach of any one or more of the representations, warranties, guarantees or agreements set forth in this Purchase Agreement; or (b) May have been caused, or are alleged to have been caused, directly or indirectly, by any act of omission or commission of Vendor, negligent or otherwise, or by Vendor’s failure to comply with any term or condition of this Purchase Agreement including, without limitation, the representations relating to regulatory compliance set forth above in Section C1, or by reason of the use of Vendor’s merchandise by any customer of Lord & Taylor or any other person, or by reason of any governmental action relating to the Vendor or to the Vendor’s merchandise or services. E2. The indemnification obligation set forth in this Section E shall survive until the applicable statutes of limitation fully and finally bar all claims, actions or causes of action respecting the above. 57 | P a g e |P a g e Revised March 15, 2014 PRICE F1. Vendor shall deliver all merchandise covered by this Purchase Agreement at the prices, with the discounts, and on the terms appearing in this Purchase Agreement, or at any lower prices, better terms or discounts prevailing or quoted by Vendor at any time before Lord & Taylor’s receipt of Vendor’s invoice. Vendor will not assess to Lord & Taylor any increase in price or any extra charges. F2. Any loss of, or damage to, merchandise, increased transportation charges, freight charges, cancellations, duplications, and any other costs and expenses related to the merchandise shall be the sole responsibility of the Vendor. Vendor shall pay Lord & Taylor’s handling and/or service charge(s), if any, for non-adherence to Lord & Taylor’s billing, shipping and handling policies as they may be established or modified at any time and from time to time in Lord & Taylor’s Routing Guide or similar documents. F3. Vendor hereby authorizes and directs Lord & Taylor to set-off any funds the Vendor owes to Lord & Taylor against any funds Lord & Taylor owes to Vendor under this Purchase Agreement or otherwise. Any objection by Vendor to any set-off made or taken by Lord & Taylor shall be made to Lord & Taylor in writing not later than three (3) months after the set-off has been made or taken by Lord & Taylor. Failure to make such written objection within the three (3) month period shall forever bar and foreclose any objections, challenges, suit or any other attempt to nullify or reverse such a set-off made by Lord & Taylor. CONFIDENTIALITY: INSURANCE G1. Information relating to Lord & Taylor’s business activities including, without limitation, Lord & Taylor’s methods of doing business and the cost of merchandise purchased hereunder (the “Proprietary Information”) is proprietary to Lord & Taylor and Vendor shall hold all such Proprietary Information for the exclusive benefit of Lord & Taylor. Vendor shall not permit any disclosure of any Proprietary Information to any third party and shall inform its affiliates, subsidiaries, directors, officers, employees who may have access to Proprietary Information of the terms of this subparagraph and shall be strictly liable for their compliance herewith. Vendor agrees that any breach of this section will cause irreparable harm to Lord & Taylor for which money damages alone would not be an adequate remedy and therefore Lord & Taylor shall be entitled to obtain specific performance, injunctive relief or any other remedy available at law or in equity for any breach. Information supplied by Vendor shall not be treated as confidential, and Vendor shall have no rights against Lord & Taylor with respect thereto, except such rights as may exist under applicable patent, trademark and copyright law. 58 | P a g e |P a g e Revised March 15, 2014 H1. Vendor shall obtain, not later than ten days prior to the first shipment of merchandise hereunder, and shall maintain for at least two years thereafter, Commercial General liability insurance written on an occurrence basis that includes, without limitation, product, completed operations, and contractual liability coverage. Each policy shall be endorsed to name the Indemnified Parties and property damage arising out of merchandise purchased pursuant to this Purchase Agreement. The policy or policies shall provide, at a minimum, combined single limits of not less than $5,000,000 per occurrence and $5,000,000 aggregate. All insurance required hereunder shall be provided on a “primary” basis and shall not be subject to any “excess” or “pro rate” type of other insurance clause regardless of any other insurance Lord & Taylor may elect to purchase and maintain. A reputable United States insurer shall underwrite all insurance required hereunder. Vendor shall provide Lord & Taylor with certificates evidencing such insurance, and shall give Lord & Taylor thirty (30) days notice prior to any cancellation of all or any portion of such insurance. MISCELLANEOUS I.1 The relationship of Vendor to Lord & Taylor is that of an independent contractor engaged in the operation of Vendor’s business. Nothing in this Purchase Agreement shall be deemed to create an agency, partnership, or joint venture between the parties. Neither party will hold itself out as an agent of the other party nor have any authority to bind the other party for any purpose. Each part will remain responsible for the supervision, management and control of its employees. J.1 Vendor shall not delegate, assign or sub-contract any obligation it has under this Purchase Agreement. Any attempted delegation, assignment or sub-contract without Lord & Taylor’s written permission shall be void for all purposes. Lord & Taylor may assign its rights and obligations under this Purchase Agreement at any time to any person, firm, or corporation. K.1 All terms and conditions of this Purchase Agreement are governed by the law of the State of New York, which, as Lord & Taylor’s principal place of business, bears a direct and reasonable relationship to this transaction, governs all terms and conditions of this Purchase Agreement. The courts of New York, as Lord & Taylor’s principal place of business, shall have exclusive jurisdiction over litigation arising out of this Purchase Agreement and all other matters relating to the Vendor’s sale of merchandise to Lord & Taylor. L.1 Except as provided in Section E, no action for breach of this Purchase Agreement can be commenced more than one (1) year after the accrual of the cause of action. Lord & Taylor shall be entitle to recover its costs (including the fees and costs of in-house and retained legal counsel) incurred in enforcing the terms of this Purchase Agreement. 59 | P a g e |P a g e Revised March 15, 2014 M.1 In the event that Lord & Taylor, expressly or impliedly, waives any right or fails to strictly enforce any term(s) of this Purchase Agreement, such waiver shall not operate as be deemed to be a waiver of any other or subsequent right, breach or term of this Purchase Agreement. The remainder of this contract will not be voided by the invalidity of one or more of the terms hereof. All rights or remedies Lord & Taylor has under this Purchase Agreement are cumulative, non-exclusive, in addition to, and are not in lieu of any other rights and remedies that Lord & Taylor has hereunder, at law or in equity. N.1 Any notice or consent required or permitted under this Purchase Agreement shall be given in writing and shall be deemed effective, despite any such notice or consent being refused, unclaimed or otherwise undeliverable: (i) upon receipt when transmitted by facsimile machine and acknowledged by a return facsimile, (ii) upon receipt when personally delivered or (iii) three (3) days after its deposit in the main with the U.S. Postal Service, postage prepaid. O.1 Vendor shall maintain copies of this Purchase Agreement, together with payment and other records related hereto, for at least two (2) years following Lord & Taylor’s acceptance of merchandise provided hereunder. All such records shall be made available to Lord & Taylor for inspection and audit upon Lord & Taylor’s request. Such books and records will be made available during regular business hours of Vendor not less than one (1) business day following receipt of any such request. P.1 Lord & Taylor shall have the right to take discounts on the basis of the date the merchandise or the invoice was received, whichever is later. End of Month terms mean payment is due the specified number of days after the end of the month the merchandise or invoice was received. Q.1 If Lord & Taylor advises or suggests that Vendor use a certain supplier for source materials and/or assists, Vendor shall make its own inquiry and decision regarding such supplier and, accordingly, Vendor hereby releases Lord & Taylor from any liability for defects in such source materials and assists. 60 | P a g e |P a g e Revised March 15, 2014
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