Practical Nurse Program Manual 2013-2014 Academic Year Revised September 2013
Practical Nurse Program Manual 2013-2014 Academic Year Revised September 2013 TABLE OF CONTENTS MESSAGE FROM THE DEAN .......................................................................................................................... 3 MESSAGE FROM THE INSTRUCTIONAL TEAM ............................................................................................... 3 NORQUEST COLLEGE MISSION/VISION/VALUES........................................................................................... 3 PRACTICAL NURSE (PN) PROGRAM LEADERS ............................................................................................... 4 CONTACT INFORMATION .............................................................................................................................. 5 PN PROGRAM INQUIRIES .............................................................................................................................. 6 MISCELLANEOUS INFORMATION .................................................................................................................. 7 PRACTICAL NURSE PROGRAM INFORMATION – OVERVIEW OF PROGRAM................................................. 8 CLINICAL PRACTICE COURSES ................................................................................................................... 9 LAB SKILLS KIT ........................................................................................................................................... 9 GUIDED PRACTICE NURSING LABS ............................................................................................................ 9 SKILL ASSESSMENTS ................................................................................................................................ 10 OPEN LAB ................................................................................................................................................ 10 COURSE ASSIGNMENTS........................................................................................................................... 10 EXAMINATIONS ....................................................................................................................................... 11 EXAM DEFERALS...................................................................................................................................... 11 RELEASE OF GRADES ............................................................................................................................... 11 EXAM REVIEWS ....................................................................................................................................... 12 GRADING ................................................................................................................................................. 12 HONOURS STANDING ............................................................................................................................. 12 CLINICAL PRACTICE: REQUIREMENTS ..................................................................................................... 12 DRESS CODE (Lab/Clinical) ...................................................................................................................... 13 COURSE FAILURE AND LACK OF ACADEMIC PROGRESS ......................................................................... 13 LACK OF ACADEMIC PROGRESS IN CLINICAL COURSES .......................................................................... 14 CLINICAL INTEGRATION ASSESSMENT .................................................................................................... 14 CLIENT SAFETY ........................................................................................................................................ 15 Practical Nurse Program Manual, 2013-2014 Page 1 WITHDRAWAL FROM THE PROGRAM..................................................................................................... 15 ATTENDANCE .......................................................................................................................................... 15 LEARNING IMPROVEMENT PLAN ............................................................................................................ 16 INSTRUCTOR EVALUATIONS.................................................................................................................... 16 CANADIAN PRACTICAL NURSE REGISTRATION EXAMINATION............................................................... 16 APPEALS .................................................................................................................................................. 17 DISTANCE DELIVERY .................................................................................................................................... 18 INFORMATION FOR SELF-PACED DISTANCE EDUCATION STUDENTS ..................................................... 18 COURSE REGISTRATION PROCEDURE/START DATES .............................................................................. 18 PROGRAM SEQUENCE FOR DISTANCE STUDENTS .................................................................................. 18 COURSE EXTENSIONS .............................................................................................................................. 18 LABS, GUIDED PRACTICE, AND CIA (DISTANCE) ...................................................................................... 18 COURSE MATERIALS (DISTANCE) ............................................................................................................ 19 INSTRUCTOR SUPPORT ........................................................................................................................... 19 WRITING EXAMS ..................................................................................................................................... 19 INFORMATION FOR HYBRID STUDENTS (GROUP-PACED ONLINE LEARNING) ....................................... 20 INFORMATION FOR PN REFRESHER (LPNC) STUDENTS .......................................................................... 21 PRECEPTOR SUPERVISED CLINICAL (FOR LPNC STUDENTS) .................................................................... 21 GLOSSARY OF TERMS .................................................................................................................................. 22 POLICIES AND PROCEDURES ....................................................................................................................... 22 APPENDIX: FORMS ...................................................................................................................................... 23 Request for Deferral – Examination....................................................................................................... 24 Request for Deferral – Assignments/Labs.............................................................................................. 25 Learning Improvement Plan ................................................................................................................... 26 Agreement Regarding Audio Recording of Lectures .............................................................................. 28 Practical Nurse Program Manual, 2013-2014 Page 2 MESSAGE FROM THE DEAN Welcome to the Faculty of Health and Community Studies! We are very pleased that you have chosen NorQuest College as a starting point on your journey to becoming a Licensed Practical Nurse. Here, you will find highly qualified nursing instructors, an effective program curriculum, and a supportive learning environment. As a graduate of the NorQuest College Practical Nurse Program, you will have excellent career opportunities in a variety of health-care settings. You will also have opportunities to further your education through other programs and continuing education courses offered at NorQuest College, and via transferability to accredited educational institutions throughout Alberta. You can expect to study and work hard through this challenging program. When you graduate and become employed as a Licensed Practical Nurse, you will be rewarded with the opportunity to make a positive impact on the lives of others on a daily basis. MESSAGE FROM THE INSTRUCTIONAL TEAM The Practical Nurse Program Instructional Team looks forward to working with you as you embark on your journey to become a Licensed Practical Nurse. We encourage you to see our assistance and support to help you achieve your goals. NORQUEST COLLEGE MISSION/VISION/VALUES http://www.norquest.ca/about-us/vision,-mission-values.aspx Practical Nurse Program Manual, 2013-2014 Page 3 PRACTICAL NURSE (PN) PROGRAM LEADERS DEAN – Faculty of Health and Community Studies: Kim Campbell RN, MN [email protected] ASSOCIATE DEAN – Faculty of Health and Community Studies Jennifer Mah RN, MN [email protected] PROGRAM CHAIR TBD ASSOCIATE CHAIR –Term 1 Dawn Witherspoon BScN, MDE ASSOCIATE CHAIR –Term 2&3 Katrina Blacklock BScN, RN, Med [email protected] [email protected] ASSOCIATE CHAIR – Term 4&5 Rebecca Maciesza BScN, RN [email protected] ASSOCIATE CHAIR – Regional, Offsite and Distance Liz Anderson BN, RN [email protected] ACADEMIC ADVISOR Robin Michaud BScN, RN [email protected] CLINICAL PLACEMENT June Parham BScN, RN [email protected] REFRESHER PROGRAM Mayme Wong BScN, RN [email protected] HYBRID PROGRAM Cathy Waddell RN [email protected] DISTANCE PROGRAM Enrico Wauri [email protected] PART-TIME EVENINGS Sat-Pal Mahey, RN [email protected] WETASKIWIN Jody Misunis, RN [email protected] DICKINSFIELD Kathy Bowen, RN [email protected] Practical Nurse Program Manual, 2013-2014 Page 4 CONTACT INFORMATION Main Office (Monday–Friday: 7:45-3:45) Location: 10704-102 Ave, Room B102, Edmonton AB Mailing Address: 10215-108 Street, Edmonton AB T5J 1L6 Phone: 780-644-6300 Fax: 780-644-6316 Distance Education Office Location: 10704-102 Ave, Edmonton AB Mailing Address: 10215-108 Street, Edmonton AB T5J 1L6 Phone: 780-644-6313 Toll-free: 1-888-272-5271 Fax: 780-644-6316 Refresher Education Office Location: 10232-106 Street Mailing Address: 10215-108 Street, Edmonton AB T5J 1L6 Phone: 780-644-6343 Toll-free: 1-888-272-5271 Fax: 780-644-6316 Course Emails (for Distance Students): Directly to course, e.g. [email protected], [email protected], etc. (Note: Course emails are only available for the core Practical Nurse courses outlined in the NorQuest College calendar. The non-credit courses required for clinical requirements, such as XBUS 1017: WHMIS and XHLT 1023: Human Bloodborne Pathogen Exposure, do not have course email addresses.) Course Registrations (Office of the Registrar): 780-644-6000 or Toll-free 1-866-534-7218 Exam and Guided Practice Bookings (for Distance Students): 780-644-6321 or Toll-free 1-888272-5271, [email protected] Open Lab Bookings: 780-644-6300 Bookstore: 780-644-6203 Technical Support/Password Retrieval: [email protected] or 780-644-6085 Parking: Student daily parking is allocated to Lot D for registered students. Parking passes for daily and weekly parking are available for purchase at the Bookstore, located in the basement of the main building. Parking is available at no charge in the evenings, after 1700h, and on the weekends. Authorization for monthly parking is processed through Facilities Management in room A201. Rate details and availability are available upon request. For details, please call 780-644-6215 or 780-6446218, or visit our website at http://www.norquest.ca/resources-services/collegeservices/parking.aspx. Practical Nurse Program Manual, 2013-2014 Page 5 PN PROGRAM INQUIRIES Your instructor is responsible for the following items: Course Syllabus, schedule, materials, assignments, and exams Monitoring, and recording student progress Grading student assignments and providing feedback to the student Responding to student questions pertaining to the course Approving final course grades Questions about the material: readings, assignments, grades, classes, information on Blackboard/Moodle, and exams Course and classroom policies and procedures Requests for extensions/deferrals If there is a discrepancy with your mark or you have not received your marks The PN Program Academic Advisor is responsible for the following items: Working with students to outline their program plan Presenting various delivery options to students Responding to student questions Information about change of course registration If you have failed, withdrawn, or need to take a break from the program If you would like to transfer to another delivery option Program Administration staff are responsible for the following items: Maintaining student records Maintaining program information Collection of the following student documents: CPR/WHMIS/XHLT 1050/It’s Your Move Certification/AHS Confidentiality and User Agreement Form If you are having difficulty contacting your instructor If you will be absent for guided practice, clinical, or an exam General program information Booking appointments to see the Academic Advisor, Associate Chairs, or Program Chair The Associate Chair Persons are responsible for the following items: Overseeing all student activities Concerns about the program or curriculum Issues that are not satisfactorily addressed by other Faculty members The Program Chair is responsible for the following items: Overseeing the program for the College Faculty and program evaluation Program policies Issues not satisfactorily addressed by the Associate Chairs The Office of the Registrar (OR) is responsible for the following items: Registering students into courses Updating student information Course fees Maintaining student records Criminal Record Checks Course extensions Practical Nurse Program Manual, 2013-2014 Page 6 Transfer credit requests – refer to page 30 of you 2013/2014 College Calendar: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_201314.pdf MISCELLANEOUS INFORMATION SERVICES TO STUDENTS WITH DISABILITIES (Duty to Accommodate) Please refer to page 53 in the 2013/2014 College Calendar for information: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf. In nursing, there is a duty to public safety. While students are allowed to assume risk to themselves, it is the College’s responsibility to ensure that the student does not pose a risk to others. Students with a mental and/or physical disability should review the “Becoming a Licensed Practical Nurse in Canada: Requisite Skills and Abilities” document available through the CLPNA website: http://www.clpna.com/wpcontent/uploads/2013/02/doc_CCPNR_CLPNA_Requisite_Skills_Abilities.pdf. If a disability appears to be impacting a student’s progress, the student is encouraged to discuss the impact of their disability with the Academic Advisor or an Associate Chair for more information on the role it may play in a clinical environment. EMERGENCY PROCEDURES EVACUATION: http://www.norquest.ca/resources-services/college-services/securityservices/evacuation-procedures.aspx LOCKDOWN: http://www.norquest.ca/resources-services/college-services/securityservices/lockdown-procedures.aspx SCENT-FREE ENVIRONMENT NorQuest College maintains a scent-free environment. No perfumes or colognes are permitted in the classroom, lab, or clinical setting. STUDENT CONDUCT IN ACADEMIC MATTERS It is the student’s responsibility to read, and ensure they understand the standard practices for their program area and the College. You will have to accept any consequences associated with not following the policies even if you do not read them. Please refer to page 36 of the 2013/2014 College Calendar for more information: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf. In addition, please refer to our website for more information on the Office of Student Judicial Affairs (OSJA), which coordinates the administration of the Student Management Policy and Student Judicial Affairs procedures. These policies and procedures govern student academic and non-academic behavior, performance, and integrity, and provide a means for dispute resolution. It is the student’s responsibility to ensure that they read and understand the processes and procedures related to the Office of Student Judicial Affairs, including the “Student Rights & Responsibilities” and the “Student Code of Conduct”, which can be found on the College website at http://www.norquest.ca/resourcesservices/student-services/office-of-student-judicial-affairs.aspx. Practical Nurse Program Manual, 2013-2014 Page 7 PRACTICAL NURSE PROGRAM INFORMATION – OVERVIEW OF PROGRAM The curriculum integrates the knowledge, skills, behaviors, and attitudes that contribute to your ability to be successful in your role as a health care professional. The general outcome of the program is to graduate as a Practical Nurse eligible for registration with the College of Licensed Practical Nurses of Alberta (CLPNA) and competent to provide quality holistic nursing care to clients of all ages in a variety of health care settings. At completion, the graduate will work with individuals within families and communities in diverse practice settings to: Use critical thinking, clinical judgment, and acquired knowledge and skills to provide safe, holistic, compassionate, competent nursing care Communicate appropriately, effectively, and accurately with clients, other health team members, communities and health care organizations Demonstrate caring, advocacy and respect of client diversity and individual preferences Work in synergy with clients and the interdisciplinary health team to optimize client strengths, achieve expected health outcomes, and promote wellness Demonstrate ethical, legal and moral responsibility and accountability for your own actions Work within the parameters of professional practice as defined by legislation, the professional association, and the practice setting/employing agency Pursue personal and professional growth and continued competence through continuous learning Apply leadership principles personally, and professionally and to the community at large Incorporate research findings into evidence informed practice Contribute to a culture of safety as it applies to the role of the PN in the health care system Demonstrate cultural competence in the provision of nursing care This program is designed to meet the skill and knowledge competencies identified in the Competency Profile of the College of Licensed Practical Nurses of Alberta. NorQuest College offers the PN program in a variety of ways so that you can choose the option that suits your life: Full time Part-time evenings Distance learning Hybrid program is offered in rural areas You will have Workers Compensation coverage while you attend NorQuest College. You will continue to have this coverage when you are off-campus at a clinical practice placement site. The PN program is composed of 23 courses for a total of 86 credits, traditionally offered over 5 terms. They are divided into the following categories: Nursing Foundations (11 courses) Practical Clinical Courses (5 courses) Liberal Arts and Science Support Courses (7 courses) Practical Nurse Program Manual, 2013-2014 Page 8 To obtain credit for a course, you must complete all course components. This includes all the examinations, assignments, lab skill assessments, and clinical practice. Course credit will not be given if only parts of a course have been completed. **For course descriptions, please refer to your College Calendar** http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf You will learn about the nursing process as a systematic method of collecting data to determine nursing diagnoses and to plan, implement, and evaluate nursing care. Additionally, you will be introduced to a nursing theory model – the Conceptual Framework. This model will guide your approach that will be useful to you for the rest of your career. CLINICAL PRACTICE COURSES Instructor supervised clinical practice courses are held throughout the year in Edmonton and surrounding areas. There are two types of clinical practice courses: 1. Instructor supervised: You will complete a mandatory clinical orientation at the College and will be assigned to a facility where you will practice nursing skills and care for clients. The instructor works directly with you in the clinical area and supervises the care you give (NPRT 1001, 2101, 2102). You will work a 37.25 hour work week from Monday to Friday, which may include day or evening shifts. 2. Preceptor supervised: You work directly with an LPN in the clinical area working the same hours as your preceptor. This could include days, evenings, weekends, or night rotations. He/She will supervise the care you give. The PN program monitors your progress through phone calls and site visits (NPRT 2003, 2004). LAB SKILLS KIT Some of the nursing foundation courses have skill kits, which include materials required to successfully practice your skills. Each student will only be given one kit, and is expected to bring it to the lab courses. Face to face students will receive their kits in lab Distance students receive their kits from the bookstore GUIDED PRACTICE NURSING LABS NFDN 1001, HEAS 1000, NFDN 1002, and NFDN 2003 all have lab components attached to the courses which will allow you to learn to integrate and apply your theory knowledge to perform nursing skills. The instructional team will guide, coach, mentor, and provide the opportunity for you to practice the skills competently. Lab manuals are a great resource for learning and provide you the opportunity to prepare yourself for the lab. It is mandatory that you complete the lab manual exercise prior to attending the labs. Failure to have them completed before start of lab will affect your learning and you will be asked to leave after your instructor has demonstrated the skill. You will be required to complete the skill prior to returning to your lab session. Practical Nurse Program Manual, 2013-2014 Page 9 SKILL ASSESSMENTS Each student will be given 3 attempts at competently demonstrating/completing a specific skill. The student must perform the skills under the following guidelines: Within a reasonable timeframe Competently with minimal guidance In an organized manner With the knowledge needed to be aware of normal findings and variations from the normal With appropriate documentation of intervention performed First Attempt includes: If a student is not prepared for the lab session and are asked to leave the lab If a student does not notify the college of absences with a valid reason If a student is unable to complete the specific skill competently and in a timely manner Second Attempt: the student is required to: Review the appropriate skills DVD which can be purchased at the bookstore, or viewed online Practice the skill at home and Open Lab Review classroom and textbook material Book an appointment for a performance assessment of the skill with a lab instructor (may not be completed during guided practice time) Complete the reassessment of the specific skill within one week after the scheduled guided practice session Third Attempt: If a student is unsuccessful at their second attempt of a skill performance, a Learning Improvement Plan (LIP) is initiated. A Learning Improvement Plan is intended to provide feedback in writing and to give the student the opportunity to ensure they understand what is expected before their third attempt. The LIP clearly outlines a plan of action that the student is required to follow in order to be given a third attempt at demonstrating the specific skill. If the student is unable to meet the terms of the learning plan, or unable to complete skills in a safe and competent manner, they will be given a failing grade in the nursing foundations course. OPEN LAB Open Labs are booked through the Practical Nurse Reception line at 780-644-6300. Please check your MyQuest for the Open Lab Schedule. The schedule is also posted in the lab, and at reception in both the Health Education Centre 102 Avenue (HEC 102) building in Room B102, and the Health Education Centre 106 Street (HEC 106) building in Room E220. COURSE ASSIGNMENTS Assignments are to be submitted according to your instructor’s course syllabus. The date and time will be provided by the instructor. Any changes to an assignment will be communicated by the instructor and posted on Blackboard/Moodle. Failing to submit an assignment will result in receiving an incomplete fail grade in the course. Assignments must be word processed in APA format unless otherwise specified. They can be dropped off at reception in room B102 in the ‘Drop-Box’. Assignments will be time stamped at the time they are due to ensure everyone has handed them in on time. Practical Nurse Program Manual, 2013-2014 Page 10 If you are unable to submit an assignment on the due date, you must request an extension through your instructor BEFORE the due date. You will be expected to provide documentation (e.g. medical note) to support your request for an extension. A late assignment will be docked 10% per business day. EXAMINATIONS Exams are a tool to assess mastery of course outcomes in all theory courses. Each course outline specifies the exams you will be required to write and the passing grade needed to meet course requirements. You are required to present your NorQuest ID before writing all exams. If you are late for an exam, you will be allowed to come into the room to write it; however, you will not be given extra time. If a bathroom break is needed during an exam, you must leave all of your exam papers with the exam proctor, and you will be escorted to the bathroom by a NorQuest College staff member. If you are going to be absent for a written exam, you are required to notify the program office at 780644-6300, and a deferral must be arranged with your instructor. For information on Academic Honesty, please refer to pages 36 and 37 of the 2013/2014 College Calendar: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_201314.pdf EXAM DEFERALS If you are ill or under stress due to personal circumstances, you are NOT advised to write a scheduled exam, and you must notify your instructor prior to the scheduled writing time. In addition, you must provide a doctor’s note if you are ill on the day of a schedule exam. If you choose to write an exam under these circumstances, you will be required to sign a waiver indicating that you are well enough to take part in the exam, and you will accept the grade earned. If you choose to defer an exam under these circumstances, you are required to complete the Deferral form at the back of this manual and have your instructor sign it within 48 hours of the missed exam. Deferred exams MUST be written within 10 days of the original writing time. If more than 10 days is required, you must receive permission from an Associate Chair of the program. Please note that if the course you are requesting a deferral for is a prerequisite course for any of your next courses, and if the requested deferral goes beyond your course end date, you may not be permitted to proceed to your next course. As a result, this may delay your expected graduation date from the Practical Nurse program. Once you have signed your deferral form and you have had it approved by your instructor, you must bring the form to room B102 to see the Exam Management team and arrange your writing time. RELEASE OF GRADES Multiple choice, and practical exam marks will be posted on MyQuest within 10 business days. If an error is made calculating a student’s grade, which results in the wrong grade being posted, the student should contact their instructor to have their grade corrected. Please refer to the Academic Grade Appeal Procedure, which can be found on our website at http://www.norquest.ca/aboutus/policies-procedures.aspx, for more information on the appeal process. Practical Nurse Program Manual, 2013-2014 Page 11 EXAM REVIEWS You are allowed to review your multiple choice exams within 10 business days of your mark being posted. See reception in B102 to book a time. You will be allotted 15 minutes to review alone. No group reviews are allowed. If you would like to review a long answer portion of your exam, or a practical exam, your instructor will need to be present; therefore, you will arrange a time directly with him/her. GRADING At the end of a term, a grade point average (GPA) is determined. You must maintain a minimum GPA of 2.0 (C). You will be placed on academic probation if your GPA is less than 2.0. For more information, refer to page 29 of your 2013/2014 College Calendar: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf HONOURS STANDING To complete the program with honours standing, you must meet the following criteria: Overall grade point average (GPA) is greater than or equal to 3.7 (A-, 90%-94%). The student must not have failed or repeated any courses. CLINICAL PRACTICE: REQUIREMENTS Full-time students: All clinical practice requirements must be completed prior to going to your clinical site (including CPR, WHMIS (XBUS 1017), Human Bloodborne Pathogen Exposure (XHLT 1023), Criminal Record Check, and Immunizations). Distance students: All clinical practice requirements must be completed at least 2 weeks prior to the start of your clinical course (including CPR, WHMIS (XBUS 1017), Human Bloodborne Pathogen Exposure (XHLT 1023), Criminal Record Check, and Immunizations). See page 170 in the 2013/2014 College Calendar for more information on clinical practice requirements: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf You will need to arrange transportation to and from the clinical agency and you will be responsible for all costs associated with this You will be responsible for all accommodation costs and arrangements should you need to temporarily relocate to attend clinical practice courses You may practice only those skills in the clinical area that you have successfully demonstrated during nursing skill labs You must have an instructor supervise a skill that you perform for the first time in the clinical area You may perform a nursing skill without the instructor’s direct supervision in a clinical area only if the instructor has stated you can perform the skill independently An instructor may reassess the performance of a skill at any time to ensure that you continue to perform the skill safely An instructor may direct you back to the lab for further practice if the skill is not performed satisfactorily in the clinical area Practical Nurse Program Manual, 2013-2014 Page 12 If you are unable to perform a skill(s) identified as critical to the clinical practice, you will receive an unsatisfactory clinical evaluation Refer to your Clinical Guide for further information regarding Clinical Practice and Anecdotal Records. DRESS CODE (Lab/Clinical) You must wear a uniform which is clean, wrinkle free, and in good condition. Uniform pants must be full length, and you may wear a short sleeved t-shirt under your uniform. The professional state of your uniform will be assessed by your instructor, and if deemed unprofessional, you may be sent home. Shoes must be closed toes and closed backs, quiet, non-slip and flat. HYGIENE/ACCESSORIES Cosmetics only worn in moderation Nails are clean, and trimmed. Long and/or artificial nails are not allowed Overall personal hygiene and control of body odors must be practiced Hair must be clean, off the face, and not compromise client safety Beards and moustaches must be clean and neatly trimmed No rings are allowed unless it is a plain, flat wedding band Small, conservative, plain earrings are acceptable Bracelets are not permitted unless they are medic alert bracelets A watch with a second-hand sweep is part of the dress uniform and may be worn on the uniform, or wrist. Wrist watches and medic alert bracelets must be removed prior to giving direct client care. COURSE FAILURE AND LACK OF ACADEMIC PROGRESS During the course of your program, your progress will be assessed on a regular basis. Your instructor may identify that you are struggling and be concerned that you may not be successful, and inform you of the areas that you need to improve on. Feedback from your instructor may be verbal or in writing. If informal feedback has not led to improvements, feedback may be formalized through a Learner Improvement Plan. Your instructor will assist you to create an action plan that will identify the steps to take for improvement to reach an acceptable level. In order to be considered in good academic standing within the program, you must maintain a GPA of 2.0 or higher in each semester. If you do not meet this criterion, you will automatically be placed on Academic Probation. See page 116 of the 2013/2014 College Calendar for information on Progression: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf If you are unsuccessful in a course, you will be required to repeat it at your own cost. You may only enroll in other courses if you have met all of the pre/co-requisites. You are only permitted 2 attempts to pass a course, and you will be placed on Academic Probation. If you are unsuccessful with your second attempt, or if you are unsuccessful with 3 courses, you will be withdrawn from the program. If you are placed on Academic Probation, you must achieve passing grades in your next 5 courses (GPA 2.0, C) before you will be removed from Academic Probation. A student is automatically put on Academic Probation under the following circumstances: If you are re-admitted to the program after being required to withdraw for academic reasons If you commit an act of academic dishonesty but are allowed to remain in the program If you fail 1 course Practical Nurse Program Manual, 2013-2014 Page 13 For more information on withdrawals, add/drop dates and changes to registration please refer to pages 25-27 of the 2013/2014 College Calendar: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf LACK OF ACADEMIC PROGRESS IN CLINICAL COURSES If your program progression is interrupted in a manner that results in a gap in studies between the courses listed below, you may be required to complete a safety assessment to prove that you can integrate and apply knowledge, NFDN 1002 and NPRT 1001 NFDN 2003 and NPRT 2101/2102 Completion of all course work and NPRT 2003/2004 If you are unsuccessful in NPRT 1001, NPRT 2101, and/or NPRT 2102, you may be required to fulfill one of the following requirements prior to repeating the course: If you are not currently working in a nursing attendant role, you may be required to work an equivalent of full time hours for 6 months in a nursing attendant role, in a continuing care centre. You must provide employer verification of hours worked and a satisfactory work reference on your return to the PN program. You may also be required to successfully complete a skills review and an integrated skills assessment. If you are currently working in a nursing attendant role, you may be required to successfully complete an integrated knowledge and skills assessment. A recommendation regarding remedial work will be made on the basis of the assessment. If you are unsuccessful in NPRT 1001, NPRT 2003, and/or NPRT 2004 you will be required to successfully complete an integrated knowledge and skills assessment prior to repeating the course. You will be required to pay for and register in XHLT 1050 (a non credit course) to access the simulation centre and the open labs. This will permit you the opportunity to work on integrating your knowledge and skills in the areas where it has been identified that you need to improve to be successful. CLINICAL INTEGRATION ASSESSMENT A Clinical Integration Assessment (CIA) is completed at the end of HEAS 1000, NFDN 1002, and NFDN 2003. All skills associated with these courses must be completed prior to the scheduled CIA. To receive a passing grade for the course, you must achieve 80% or better on the CIA. If you are unsuccessful in your first attempt, you will only be granted a second attempt if you achieved at least 60% on your first attempt. A student who has incomplete skills will not be permitted to complete the CIA and will receive a failing grade for the course The CIA time and location will be posted and it is the responsibility of the student to know when they are scheduled to complete it. If you come late for the CIA, you will not be granted any additional time. During the CIA, you are expected to be in full uniform, and have your NorQuest ID on you. No feedback or cueing will be provided during the CIA Following the CIA, there will be a 5 minute debriefing with the instructor who marked the CIA; however, this is not a time to dispute any marks If you require a deferral, this must be granted at least 24 hours prior to the CIA If you are ill on the day of your scheduled CIA, you must call the college prior to 0800h, and you will be required to provide the program with a medical note You are required to make arrangements to reschedule the CIA on your first day back to the college. Failure to do this could result in a zero grade for the CIA. Practical Nurse Program Manual, 2013-2014 Page 14 CLIENT SAFETY You must ensure client safety at all times. If your actions result in an actual, or potential, violation of client safety, you will be immediately removed from the clinical area. Examples of safety violations are as follows: Unsafe performance of nursing skills Inadequate preparation for the clinical assignment Inadequate assessment of a client’s status Failure to report deterioration in a client’s status Inappropriate, lack of, or inaccurate documentation Verbal/physical abuse of clients Dishonesty as to care given Not following policies and procedures of the institution and/or NorQuest College ALL standard practices and procedures apply to all PN students WITHDRAWAL FROM THE PROGRAM Program and course withdrawals may be initiated by the student or the program. You must complete a withdrawal form in order to be eligible for re-enrolment or considered for tuition and fee refunds. Request for refund forms are available through the Office of the Registrar. If you are unable to complete a course or the program due to health or personal circumstance, you must meet with your instructor. Subsequently, the program student advisor can discuss the program completion options with you. ATTENDANCE All students: Clinical practice including orientation, guided practice labs, exams, and scheduled appointments are all mandatory. Face to Face Students: Attendance is not mandatory in theory classes, although it is highly recommended. All labs are mandatory. Distance Students: Distance is self-paced and courses must be completed within the specified start and end dates. You must always provide notice if you are going to be absent. This includes all mandatory and non mandatory classes/labs. You will notify the college by calling 780-644-6300 and providing the following information: Your name Your student ID# What you will be absent from If you are going to be absent from a clinical shift, you are required to notify the clinical instructor, clinical site, and the College prior to the start of your shift. The number will be provided to you during orientation to the clinical site. If you are going to be absent from a scheduled appointment, a guided practice nursing skills lab, or a meeting with a program faculty member, you are required to notify the program office: 780-644-6300. Practical Nurse Program Manual, 2013-2014 Page 15 LEARNING IMPROVEMENT PLAN During the course of your program, your progress will be assessed regularly. If at any time you are having difficulty meeting course performance outcomes, you may be placed on a Learning Improvement Plan (LIP), which will advise you of areas that require improvement. The first portion of the LIP, completed by the instructor, will outline his/her assessment of your current level of performance in relation to the level of performance required to be successful in meeting the course objectives. The second part, completed by the student, clearly identifies the actions he/she will take to improve chances of successfully completing the course requirements. The instructor may work with you to develop this action plan to identify potential obstacles and discuss strategies for overcoming them. The goal of the LIP is to outline areas of concern, steps to be taken in order to address those areas, dates for reassessment, resources available to you, and the consequences of not meeting the course objectives. If at any time you do not understand the expectations stipulated in the LIP, please ask for clarification. If the performance issue is of a more serious nature, or if you and your instructor are unable to clearly identify the issues related to your lack of success, then a case conference will be held with you, your instructor, a program representative, and a student counselor. The case conference could also include one of the following: academic strategist, student support specialist, or the Program Chair. During the case conference, your performance issues will be discussed with you, and strategies will be identified to aid in your success. These strategies will be outlined in a LIP as stated above. It is your responsibility to follow through on the commitments that you make when building the LIP. A case conference may be initiated at any time in order to address either academic or behavioral concerns. All students are expected to act in accordance with the Student Code of Behavior and within the bounds of their role as a health care professional. INSTRUCTOR EVALUATIONS It is important to NorQuest College that you receive quality programs and services, and are able to find employment related to your education. In order to meet these goals, you will be asked at the end of each course to complete an anonymous survey on each instructor. A summary of these results will be compiled and provided to the Program Chair and to the instructor being surveyed (results will only be shared with the instructor after the final marks have been posted). CANADIAN PRACTICAL NURSE REGISTRATION EXAMINATION As a graduate of the PN program, you will write the Canadian Practical Nurse Registration Examination, (CPNRE). Successful completion of this exam ensures the graduate has a safe knowledge base to practice nursing and qualifies for a license to practice. Until you have written the CPNRE, and met all of the registration requirements, you will be granted a temporary license to work as a PN. If you were previously licensed as a PN in Canada, you are not required to write the CPNRE; you must apply to the College of Licensed Practical Nurses of Alberta (CLPNA) for license re-instatement. If you are an internationally educated nurse who has never held a Canadian PN license, you are required to write the CPNRE. Practical Nurse Program Manual, 2013-2014 Page 16 You must apply to the professional association in the province (CLPNA) to write the national examination. The CPNRE is written 3 times a year (January, May, September). For more information on CLPNA, please refer to their website, http://www.clpna.com. APPEALS Prior to an appeal, you are expected to consult with staff members directly involved in the area of concern. You are encouraged to seek third party advice, such as a student advisor or counselor, to help clarify issues and to help seek resolution. Please refer to pages 36-39 of the 2013/2014 College Calendar for further details regarding student expectations and appeals: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf. You may also refer to our website for more information regarding the Office of Student Judicial Affairs and the Academic Grade Appeal Procedure: http://www.norquest.ca/resources-services/studentservices/office-of-student-judicial-affairs.aspx. Release of/Changes to Personal Information See FOIP on pages 33-34 of the 2013/2014 College Calendar: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf. Statement of Grades/Official Transcripts Please see page 33 of the 2013/2014 College Calendar: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf. Practical Nurse Program Manual, 2013-2014 Page 17 DISTANCE DELIVERY INFORMATION FOR SELF-PACED DISTANCE EDUCATION STUDENTS As a distance student, you are working at your own pace and are not part of a defined group of students which compose a class. In addition to the PN entrance requirements noted in the College calendar, you are required to complete ANPH 1001 and ANPH 1002 as pre-requisites to the program. Distance orientations are mandatory and available online or face to face. You must book this at the beginning of your program by emailing [email protected]. COURSE REGISTRATION PROCEDURE/START DATES In the distance PN program, it is recommended that students take one course at a time in the sequence outlined in the program schedule; however, you are permitted to take up to three courses at a time, provided you have the pre-requisites. You are accountable for completing the courses within the allotted timeframe, including your final exam. You have a maximum of 5 years to complete the entire program. Course start dates are on the 1st of every month, and you must register for the course prior the the 10th of the month prior (e.g. register Feb 10 to begin on Mar 1). Each of your courses have a specified end date which can be found online through the Student Centre on your MyQuest account. PROGRAM SEQUENCE FOR DISTANCE STUDENTS The course sequence ensures that you will have the prerequisites for your next course. This will be provided to you by the Distance Team. The schedule also provides a recommended timeframe for students in the self paced version of the program, which will lead to program completion. COURSE EXTENSIONS Students enrolled in a distance course may be granted a 28-calendar-day course extension, up to a maximum of five course extensions for the duration of the PN Program. Course extensions must be requested from the Office of the Registrar a MINIMUM of 14 calendar days before the course contract end date. You may email the Enrolment Unit at [email protected] to request an extension. For more information on course extensions, please refer to page 23 of the 2013/2014 College Calendar: http://www.norquest.ca/NorquestCollege/media/pdf/publications/norquest_calendar_2013-14.pdf LABS, GUIDED PRACTICE, AND CIA (DISTANCE) You will attend guided practice labs after you have practiced the skills at home, and have completed the lab exercises found in your lab manual. Guided practice labs are the time to demonstrate your skills to the program instructional team, and you may ask questions during this time. Skills kits can be ordered through the Bookstore. It is very important that you order your skills kits, as they will allow you to practice at home before your guided practice. You must book your Guided Practice Labs in advance by contacting [email protected], or calling 780-644-6321 or toll free at 1-888-272-5271. Please book your Guided Practice at least 3 Practical Nurse Program Manual, 2013-2014 Page 18 weeks in advance, and do not book during the last week of your course in case you need time for a redo (you are given 3 attempts to perform the skills at a beginner level of competence). Please provide the following information when booking: name, student ID number, the course you are booking for, date requested, and contact information. Some lab courses require you to bring a buddy without exception. An acceptable buddy is at least 18 years old, mobile, and healthy (e.g. friend, family, spouse). Lab kits are provided to you for courses that have a lab component, and you must bring the kit with you to each lab. The Guided Practice Labs are grouped together according to the skills identified by the distance education program. A lab skill checklist will also be emailed to you. The instructional team will assess your ability to perform nursing skills, and you will be given a total of 3 attempts to be successful. If you are not successful in your first or second attempt, you are responsible for making an appointment to re-book. If you are unable to demonstrate competency after the second attempt, you will meet with your instructor and Academic Advisor to develop a Learning Improvement Plan. If you are unsuccessful in your third attempt, you will be given a failing grade and will be required to repeat the course. The courses with lab components are as follows: HEAS 1000 (requires a minimum of 2 days in Edmonton with a buddy) NFDN 1001 (not required to come to Edmonton for these skills) NFDN 1002 (requires a minimum of 1 week in Edmonton with a buddy) NFDN 2003 (requires a minimum of 1 week in Edmonton with no need for a buddy) Each course also has a Clinical Integration Assessment (CIA) where you will receive a scenario that you will have to complete within a specified period of time. Please note that CIA’s are only available on Fridays. You must achieve at least 80% on your CIA to pass your course. If you achieve less than 60% on your first CIA attempt, then your second request will be denied as per the PN Program policy. A first attempt mark of 60%-79% will automatically grant you a second and final attempt. COURSE MATERIALS (DISTANCE) Once a course registration has been completed and paid for, you may contact the Bookstore to purchase materials for the course. You may purchase your material in person, by phone at 780-6446203, or via email at [email protected]. INSTRUCTOR SUPPORT Instructor support is available to answer your questions as you work through the program by contacting the course specific email address. The email addresses always start with the course code (e.g. ANPH1001), and end with @norquest.ca (e.g. [email protected], [email protected]). WRITING EXAMS Distance education students may write exams in their own communities if they live farther than 150 km outside of Edmonton, and it is the responsibility of the student to find a proctor. Exams must be written in an institutional setting. If you live within an hour of the Edmonton area, you will write the exams at NorQuest College. Call the distance PN program office at 780-644-6321, or email [email protected] to book your exams. Please ensure that you book your exams at least two Practical Nurse Program Manual, 2013-2014 Page 19 weeks in advance of when you would like to write, as the times book up quickly. If you are leaving a message to book an exam, please include your name, student ID number, the course exam you are booking, and your contact information. INFORMATION FOR HYBRID STUDENTS (GROUP-PACED ONLINE LEARNING) The Hybrid delivery provides students with an opportunity to take the Practical Nurse program by attending online classes, working through course content online and through self-study, practicing nursing skills, and participating in clinical experiences. The program follows a sequence and timeline different from the self-paced distance education program. The Hybrid delivery offers the following: Instructor-led online classes which can be followed in real-time Instructor-led face-to face labs offered in or near your own community Three clinical practice courses are instructor-led and may be arranged in or near your own community. These schedules may include days or evenings, with 8 or 12 hour shifts. Two final clinical practice courses are preceptor-led and may be arranged in or near your own community. These schedules follow the preceptor’s schedule and may include day, evening or night shifts (8, 10 and 12 hours) on any day of the week, including weekends and holidays. Your instructor will provide you with a schedule for the program. This schedule identifies the start and end dates for each course, and will be available on Moodle. Please check this schedule regularly as it is subject to change. Everyone in your group will start the program on the same day. The schedule of practice labs for HEAS 1000, NFDN 1001, NFDN 1002, and NFDN 2003 will be posted on the Moodle calendar. The list of skills and required materials can be found in your lab manual. You can access online nursing skills videos by visiting the Library section of the NorQuest College website: http://library.norquest.ca/vwebv/search?searchArg=streaming+video&searchCode=GKEY^*&limitTo= LOCA=Online+Video&recCount=50&searchType=1 Guided Practice labs provide an opportunity for you to practice your nursing skills and ask questions. During the practice lab, once you feel comfortable with your performance, ask for your competence to be assessed by the lab supervisor. All assignments must be word processed and are to be submitted electronically. Your instructor will provide you with an email address to which you are to submit your assignments. You will receive an electronic response indicating that the assignment has been received. If you do not receive this notification, it is your responsibility to re-submit your assignment. If the assignment fails to go through electronically, please print out a copy of the sent e-mail, a paper copy of the assignment, and contact your instructor for assistance in resolving the issue. Your exam dates will be posted on Moodle at the beginning of each course. Practical Nurse Program Manual, 2013-2014 Page 20 INFORMATION FOR PN REFRESHER (LPNC) STUDENTS Once accepted in the PN Refresher Program, you will be assigned courses to challenge for credit. The challenge process allows you to demonstrate your nursing knowledge and skills without having to take the full course, although not all courses can be challenged. Please see the at the back of this manual for more details. Students have 2 years to complete the PN Refresher Program. **Note: Registration for these courses are done through the Office of the Registrar. As a LPNC student, you must complete open lab practice skills and lab simulation tests as assigned. If you are unsuccessful in attaining a mark of 60% in a challenge exam and a pass mark on the clinical integration assessment, you are required to repeat the course in its entirety at your own cost. PRECEPTOR SUPERVISED CLINICAL (FOR LPNC STUDENTS) Students may complete the preceptor supervised clinical practice courses in their own community if a preceptor and appropriate facilities are available. Practical Nurse Program Manual, 2013-2014 Page 21 GLOSSARY OF TERMS ANECDOTAL RECORDS These are notes written by your instructor to record your performance while providing care to your assigned client. These notes support the midterm and final assessments you are given for the clinical practice courses. Your instructor will review the notes with you, and you are required to sign the record verifying that the information was shared with you. ASSESSMENT OF OUTCOMES Assessment tools include assignments, examinations, practical simulation exams, and lab practice. These tools are used to determine your learning progress toward the general learning outcomes stated in your course outline. CONCEPTUAL FRAMEWORK A conceptual framework is a set of ideas that are linked and organized in a way that shows relationships between the ideas. It helps to organize their thinking, integrate knowledge, and build on decision making and problem solving. Students will be able to use the conceptual framework to help them acknowledge why they are engaged in a particular learning activity in a particular way. It also provides a frame of reference when examining and using the theories of others, and applying this into practice. HYBRID EDUCATION The hybrid Practical Nurse program is group-paced, online learning. It connects students in one or more communities via a virtual classroom. The courses are taken one at a time in a given sequence so that pre-requisites are met. The courses and the standards are exactly the same as for all other PN program delivery methods. DISTANCE The distance education learning model allows students to learn at their own pace and in their own space. Students complete their courses on their own schedule and receive tutorial support from their instructors via phone or email. Lab skills are learned with kits provided by the bookstore and online demonstration videos. The clinical practice portion of the program can be offered in your community if a preceptor and appropriate facility are available. The courses and standards are the same as for all other PN delivery methods. POLICIES AND PROCEDURES A list of College policies and procedures can be found on our website at http://www.norquest.ca/about-us/policies-procedures.aspx. Practical Nurse Program Manual, 2013-2014 Page 22 APPENDIX: FORMS The following pages include some useful forms that you may require throughout the course of your program. You may also download forms from the Office of the Registrar from our website at http://www.norquest.ca/resources-services/college-services/office-of-the-registrar/forms.aspx. Practical Nurse Program Manual, 2013-2014 Page 23 Practical Nurse Program Form Request for Deferral – Examination Student’s Name: __________________________________________________________ ID Number: ___________________________________________________________ Academic Year: ___________ Course name, number, and exam: ____________________________________________ Instructor’s Name: ________________________________________________________ What is the reason for the request for a deferral? (If illness is the reason, a medical note is to be presented to the Practical Nurse Program office after the illness.) _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ Date the exam is to be written: _______________________________________________ *NOTE: A $50.00 administration fee is required for each deferred examination. Student Signature: Date: Instructor Signature: Date: For the Instructor: Will the final grade be turned in within 72 hours of the last day of examinations? ________ If submission of the final grade is being delayed beyond 72 hours of the last day of examinations, when will it be turning in to the PN Program office? ____________________ Approval by Program Chair: __________________________________________________ Date: ____________________________________________________________________ Note: Please submit this original to the Practical Nurse Program office. Practical Nurse Program Manual, 2013-2014 Page 24 Practical Nurse Program Form Request for Deferral – Assignments/Labs (Complete a separate application form for each deferral being requested.) Student’s Name: __________________________________________________________ ID Number: ___________________________________________________________ Academic Year: ___________ Course name, number, and assignment number: _________________________________ Instructor’s Name: ________________________________________________________ What is the reason for the request for a deferral? (If illness is the reason, a medical note is to be presented to the Practical Nurse Program office after the illness.) _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ When will the course work be turned in to the instructor? ___________________________ Student Signature: Date: Instructor Signature: Date: Approval by Program Chair: __________________________________________________ Date: ____________________________________________________________________ Note: Please submit this original to the Practical Nurse Program office. Practical Nurse Program Manual, 2013-2014 Page 25 Learning Improvement Plan Student Name (Please print): Instructor Name (Please print): PROGRAM: COURSE: PART ONE AREA OF CONCERN: (To be completed by the instructor or other program representative. Include objective observations/assessments related to the concern.) EXPECTED STANDARD: (To be completed by instructor or other program representative. Include related assessment standards, learning objective/outcome or section of Student Code of Behaviour.) CONSEQUENCES FOR NOT MEETING PROGRAM OBJECTIVES: (To be completed by instructor or other program representative in consultation with the Program Chair. Include only the consequences related to the unsuccessful completion of the course involved.) Continued on next page Practical Nurse Program Manual, 2013-2014 Page 26 STUDENT COMMENTS: (The student may meet with the program student advisor, or designate, to discuss options for completion of the course/program and/or the student may begin an informal appeal through the instructor, should he/she believe that the decisions made or processes used have been unfair.) Student Signature: Date: Instructor Signature: Date: PART TWO ACTION PLAN FOR LEARNING IMPROVEMENT: (To be completed by the student after due consideration and/or consultation with the instructor, Program Chair or designate. and other relevant parties such as a medical doctor. Include specific actions and expected timelines.) _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ Student Signature: Date: Instructor Signature: Date: Follow-up Date: Practical Nurse Program Manual, 2013-2014 Page 27 Agreement Regarding Audio Recording of Lectures Student Name __________________________ Student ID _______________________ By providing this signed form, I acknowledge that: The recordings are for my personal use and no one else’s. I will respect and protect the privacy of the instructor and my classmates. The recordings are to be kept only until the course is over and then must be destroyed. Under no circumstance will I post the recordings on an internet site (i.e., Facebook, YouTube, etc.). I am responsible for providing adequate security to protect the recording from loss or theft by o not leaving the recording lying around o storing the files on a password protected computer o protecting USB Flash Drive, CDs, or diskettes at all times Information is intended for me only – it is not to be broadcast to anyone. I understand that the misuse of information will result in termination of this accommodation. I understand that this agreement is for the duration of my program. My signature indicates that I have read this document and agree to the abovenoted terms. Student Signature Date Signed Instructor Signature Date Signed Practical Nurse Program Manual, 2013-2014 Page 28
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