International Supplier Manual
International Supplier Manual This Document outlines the standard operating procedures to be followed by all overseas Suppliers to Officeworks Superstores Pty Ltd March 2014 Version 2.1 International Vendor Manual Contents Customer Profile ............................................................................................ 4 At Booking with Freight Forwarder .............................................................. 5 At Receipt of Goods ..................................................................................... 6 Payment to Supplier ..................................................................................... 7 Container Loading ....................................................................................... 8 CFS/CY Operating Guidelines ..................................................................... 9 Trade Documentation ................................................................................ 10 Documents Required ................................................................................. 11 Container Fill Guidelines ............................................................................ 12 Carton Markings Standards....................................................................... 13 Size & Weight - Icon Specifications on Outer Shipping Cartons ............ 13 Purpose ........................................................................................................ 13 Applicability ................................................................................................ 14 Icon Application ......................................................................................... 14 Size ................................................................................................................ 14 Colours ......................................................................................................... 14 Icon Location .............................................................................................. 15 Icon Ordering .............................................................................................. 15 NOTE ............................................................................................................. 15 Heavy and Bulky Guidelines ..................................................................... 16 Safety Overview .......................................................................................... 16 Safety and Merchandise ........................................................................... 16 Labelling and Packing Requirements ...................................................... 17 Size and Weight Icons Specifications ....................................................... 19 Slip Sheet and M-Pallet (Cardboard Pallet)............................................. 20 Slip Sheet...................................................................................................... 20 Advantages ................................................................................................. 20 Slip Sheet Guidelines .................................................................................. 20 Slip Sheet Loading ...................................................................................... 20 M – Pallets (Cardboard Pallets) ................................................................ 21 Advantages ................................................................................................. 21 M-Pallet Dimensions ................................................................................... 21 Explanation of Intercons ............................................................................ 22 Ocean Transit Times Australia & New Zealand ........................................ 22 Summary of Origins .................................................................................... 22 Appendix ..................................................................................................... 22 1 – DHL North China Contact List ........................................................... 22 2 – DHL South China Contact List ........................................................... 22 3 – Pacific Network Contact List ............................................................. 22 Page 2 International Vendor Manual 4 – Shipping Order Template ................................................................. 22 5 – Commercial Invoice Example ......................................................... 22 6 – Supplier Document Checklist........................................................... 22 7 – Shipping Marks .................................................................................. 22 8 – Packing Declaration Example ......................................................... 22 9 – Fumigation ......................................................................................... 22 10 – Consignee Documentation ........................................................... 22 11 - Weight Icons ..................................................................................... 22 12 – Slip Sheet Loading ........................................................................... 22 13 – M Pallet Dimensions ........................................................................ 22 14 – Intercons ........................................................................................... 22 15 – Transit Times...................................................................................... 22 16 – Origins Summary ............................................................................. 22 Page 3 International Vendor Manual Introduction The purpose of this document is to provide guidelines for Officeworks international Suppliers for the freight forwarding and consolidation of goods from overseas. It provides some key steps to ensure the process runs smoothly and there are no delays. For the most up to date information please refer to: http://www.officeworks.com.au/retail/content/suppliers Customer Profile 1. Name of Customer: Officeworks Superstores Pty Ltd 2. ABN: 36 004 763 526 3. ACN: 004 760 526 4. Office details: Supply Chain Officeworks Superstores Pty Ltd 236 – 262 East Boundary Road East Bentleigh, Vic 3165, Australia Telephone: +61 3 8575 1775 Facsimile: +61 3 8575 1628 CGA Hong Kong Coles Group Asia (Hong Kong) 21st and 22nd Floors, Tower 3, China Hong Kong City 33 Canton Road, Tsim Sha Tsui Kowloon, Hong Kong Telephone: +852 2730 1051 Fax: +852 2721 0975 CGA Dongguan Coles Group Asia (Dongguan) Room 1701, 1702 & 1705, 17th Floor, Star Crest Centre Changhung Crossing, Changping RD Changping Town Dongguan City Guangdong Telephone: 86 769 83028923 Fax: 86 769 83028973 CGA Shanghai Coles Group Asia (Shanghai) Level 2 & 3 Platinum Building No. 233 Taicang Road Luwan District Shanghai, 200041 Telephone: +86 21 2308 6200 Fax: +86 21 2308 6203 Page 4 International Vendor Manual At Booking with Freight Forwarder 1. Suppliers must make a booking with the Officeworks appointed Freight Forwarder (Currently DHL) at least 7 working days before the Freight Forwarder Due Date. Air Freight Suppliers should generally book 2 days prior to requested flight date (Freight Forwarder is currently Pacific Network) 2. Supplier booking cut off is 1500 hrs from Mon to Fri 3. To make a booking, send a completed Shipping Order form (Refer Doc 4 - Shipping Order Template) to the Freight Forwarder office as per the contact list by fax or email (Refer Doc 1 - DHL North China Contact List). For South China and Hong Kong origins only send the shipping order form to [email protected] If you do not receive an acknowledgment to your email by return, please contact the relevant person as per the South China contact list (Refer Doc 2 - DHL South China Contact List) Please ensure that all email queries to the freight forwarder re booking release or FCR issuance indicate Brand Order #, FF Due Date, Event Code (if any), Key code, S/O#, Brand, Origin, CFS or CY mode. Complete information will assist in timely processing of enquiries. Air Freight Suppliers should contact the origin office/agent (Refer Doc 3 - Pacific Network Contact List) as soon as ready date of the cargo is confirmed. Suppliers will then be guided on required documentation and cut-off date/time. 4. On the shipping order form, please double check that the attached fields are correct: Supplier & Manufacture Name, Address and Contacts Consignee Country Of Origin Port of Loading Port of Discharge/ Place of Delivery Shipping Terms Brand Purchase Order number Key Codes/ GTIN Precise Cargo Description Quantity to deliver Unit of Measure (units or cartons) Carton size Buying terms Port of loading and port of discharge. Page 5 International Vendor Manual Weight and Measurement Mode of Delivery (CY or CFS) Container Size Requested for CY Est. Delivery Date (except “ex-works”) Est. Cargo Ready Date (For “ex-works” only) Whether Cargo contains Wooden Packing Material or not Whether Fumigation has been made Whether Export License id concerned Freight Collect or Prepaid The detail of local invoice (including: invoice title, post address, contact list) Multiple updates to Shipping Orders cause delay – Suppliers should endeavour to correctly complete the Shipping Order in full, first time. 5. The freight forwarder will release a booking within 24 hrs if the shipping order is accurate and correctly completed. Incorrectly completed shipping orders will result in delayed release of equipment (for CY) or delayed confirmation of booking (for CFS). 6. Trade Documentation (CRC, packing list, packing declaration and commercial invoice) is not required to make a booking. However, if it is possible to provide this information at time of booking, this will speed the process up for payment of invoice. Please note that the CRC is required at time of booking release for CY containers (if applicable) At Receipt of Goods 1. Suppliers are to deliver goods on the Freight Forwarder Due Date. 2. Deliveries are to be sorted by S/O, purchase order, APN / key code 3. CFS Deliveries (at time of delivery of goods). Supplier to provide: Invoice - in Supplier’s name as per the purchase order (Refer Doc 5 - Commercial Invoice Example) Packing List - with correct key code and Purchase Order numbers Cargo Release Confirmation (CRC) - if Coles Group Asia Supplier Packing Declaration Fumigation Certificate, Plastic Wrap Declaration, and other documentation as per the detailed list below – refer “Trade Documentation” section Cartons must be in good condition and appropriately labeled Documentation received late could incur storage charges, late penalty charges and delayed FCR issuance . Page 6 International Vendor Manual 4. CY Deliveries. Documentation (as per CFS deliveries) must be delivered to the freight forwarder office within 48 hours of delivery of the first container(s) to the container yard (or they can be emailed to [email protected] for South China and Hong Kong origins). This must include a Factory Load Declaration. 5. Confirmation of draft FCR. The Supplier must confirm the draft FCR within 24 hrs of the FCR being issued. If the FCR is not confirmed within 24 hours, DHL will print the original; subsequent amendments may incur an FCR re-issuance charge. 6. Supplier Check List. A Supplier Check list is included in this manual. Use of this checklist will ensure all documentation is provided as required (Ref to Doc 6 - Supplier Document Checklist). 7. Maximum number of purchase order lines per FCR. To minimize delays in processing and payment it is required that Suppliers do not have more than 200 lines per set of documents. Payment to Supplier Officeworks will process payment according to the agreed payment terms (47 day terms preferred). Terms start from first day cargo is delivered to freight forwarder. The supplier/factory pays all origin charges prior to the release of FCRs, supplier payment will be held until all Origin Fees have been paid to the Freight Forwarder. Page 7 International Vendor Manual Container Loading 1. The Freight Forwarder will decide on equipment based on the information submitted by the Supplier on the SO to ensure maximisation of container utilisation (CY Management Program). 2. The Freight Forwarder will book space with carrier and inform Supplier of carrier booking and expected vessel details. 3. If a Supplier does not submit the Factory Load Declaration to the Freight Forwarder the Supplier will incur a penalty payment. The Fumigation Certificate must be issued by an AQIS or MAF approved provider. 4. Cargo must be packed into a container to minimise any possibility of movement whilst in transit. This is to avoid damages to cargo or injury to personnel whilst unloading, or the possibility of stock collapsing on opening of container doors. In the event of underutilized container cube, cargo must be distributed at floor level to minimise movement whilst in transit. 5. All external stickers on the container pertaining to previous shipments must be removed prior to stuffing 6. All containers must be inspected internally and externally to ensure that they are sea-worthy, free of odor, dirt, soil, mud, debris and contamination, e.g. no holes, dents, excess rust, door seals intact, locking mechanism in working condition, etc. If any of the above is visible, the container must be rejected. 7. Officeworks cargo must not be packed together with any cargo of a ‘dirty nature’, including: hazardous chemicals; pigments or dyes; oils; odour permeating cargoes (e.g. coffee); second hand machinery 8. For advertised or priority lines the Freight Forwarder will advise the Supplier to place these at the door end of the container. 9. No cartons are to be shipped without correct carton markings showing on the export carton. (Ref to Doc 7 - Shipping Marks) 10. Cartons must be stowed upright wherever marked, with marks and numbers facing the door 11. Heavy cargoes should be loaded at the bottom of the container. Heavy is defined as per details outlined page 13 (Carton Marking Standards) NB: this overrides sequential PO packing. Currently ‘Heavy’ is defined as an individual carton weight of 16 kgs or more. 12. Extra care must be taken on the handling of fragile cargo e.g. glassware, stoneware, and food products in glass jars, to avoid damages 13. The use of airbags is allowed with prior approval from Officeworks. However, they must not be placed behind container doors as this can lead to container doors being pushed out under pressure when opened. 14. Straw or any organic material cannot be used in packing of the container. Page 8 International Vendor Manual 15. Bullet seals must be applied on the container and the seal number must be shown in LogNet. 16. If using pallets, ensure that pallet load limits are observed (i.e. don’t put 1500kg on a pallet with specified weight limit of 1000kg). 17. Coles Group’s Heavy & Bulky standards must be followed. Ensure that loads including items of individual weights >17kgs are loaded onto a pallet or are positioned so that Coles Group team members unloading containers have the option to utilize mechanical aids. 18. Bulky items, should be loaded on pallets, or loaded in such a way, that extraction in Australia can be undertaken using mechanical aids and does not compromise team member safety. 19. Ensure that loads are stable. Ensure shrink-wrap or alternative is appropriately applied if goods are palletized to avoid movement during transit and potential of collapse of load during destuffing at destination. Shrink-wrapping must wrap onto the pallet. 20. Where loads are not palletized, ensure that they are secure so they do not fall out as the container is opened, or as destuffing is taking place. This may include, but not restricted to, netting of loads. 21. Ensure that loads are kept within the confines of the pallet footprint, where possible. This will assist with both loading and unloading of pallets. 22. Where stock is palletized, it is requested that pallet heights do not exceed 1.6m and are 1 tone in weight. CFS/CY Operating Guidelines Supplier must deliver cargo by S/O, purchase order, by APN / keycode, so that cargo can be loaded, block stowed (not pillar stacked) nose to tail in complete Brand/purchase order/keycode. The exception is advertised or priority lines which should be placed at the door end of the container on CY loads. Suppliers must submit the CRC for all at time of receipt, except for CY deliveries when the CRC is required before release of booking. A mate’s receipt with the DHL chop will be issued to Supplier upon receipt of cargo, on arrival at CFS The original FCR will be issued on payment of origin charges, submission of complete set of documents and surrender of the Mate’s Receipt. No goods will be shipped until FCR issued. Page 9 International Vendor Manual Product is to be packed according to the following priorities: By brand by DC By DC Multiple DC’s in same state by approval of Officeworks. For multi-DC containers, ensure highest volume DC is stowed first into container. (If an event order is included must be packed together) Trade Documentation 1. The negotiable document for the Supplier is the FCR Preparation of FCR The Freight Forwarder will issue an FCR within 1 working day on settlement of all origin charges and submission of complete and accurate documents. FCR is issued per Supplier set of documents. Please note if one region is delayed by customs the Supplier will be requested to split the invoice. Shipper – must be same as specified on Shipping Order. For any QC processing, the FCR date will be after QC and receipt of CRC. 2. The Freight Forwarder will not issue an FCR if the Supplier has missing documentation or origin charges have not been paid. A draft FCR can be issued as long as the goods are not shipped prior to issuance of the original FCR. Please note that it can take up to 5 days for a release of original fumigation certificate, original FCR can be issued prior to this certificate being provided. 3. Supplier must submit all relevant documents for all CFS shipments to the Freight Forwarder on or before cargo delivery day. For CY shipments all relevant documents together with a completed Factory Pack Declaration (FPD) must be submitted within 48 hours of container delivery to the carrier yard. 4. Documents are not required to be forwarded to Officeworks. The Freight Forwarder will ensure that documents are forwarded to Officeworks for payment purposes. 5. Please note that we cannot accept invoices that have an invoice number greater than 10 characters. Page 10 International Vendor Manual Documents Required Commercial Invoice Packing and Weight List Packing Declaration* (Ref to Doc 8 - Packing Declaration Example) Fumigation Certificate* (e.g. natural, wooden products) (Ref to Doc 9 - Fumigation) Manufacturer Declaration* Details of manufacture for MDF or HDF/ Declaration for Plush Toys Cargo Release Confirmation (CRC) required at time of booking only when Coles Group Asia is the buying Agent Certificate of Origin (Form A)* Country of Origin Declaration (CO)* Dangerous Goods Certificate* Factory Pack Declaration Lead Cadmium Certificate* (for stoneware, porcelain, mugs) A “new & unused” declaration to customs is required to state on the Supplier’s commercial invoice for household & personal scales products: “We declare that the scales are in a unused, non field stated and non-factory trialed state” Name of consignee & notify party on shipping invoice/packing list & Forwarder Cargo Receipt (Ref to Doc 10 - Consignee Documentation) (* - Where Applicable) Page 11 International Vendor Manual Container Fill Guidelines Container Type 20’ GP – VIC, NSW 20’ GP – QLD, WA, SA 40’ GP - VIC, NSW 40’ GP – QLD, WA, SA 40’ HC – VIC, NSW 40’ HC – QLD, WA, SA CY Loadability CBM (to be reviewed at a later date) 25 21 55 50 59 59 CY Load-ability CBM (preferred) Cargo Weight 28 28 58 56 59 60 19,000kg 19,000kg 23,000kg 23,000kg 23,000kg 23,000kg Please note that the load ability standards will be managed based on economic viability as agreed with Officeworks. This means CY/CY containers may be released below the above standards where it is economic to do so. It also means that 20’ containers may be used if viable Authorisation for under utilized containers will be sent to Officeworks by email prior to acceptance The largest equipment size should be used and utilisation levels maximized wherever possible Page 12 International Vendor Manual Carton Markings Standards Size & Weight - Icon Specifications on Outer Shipping Cartons Any packaged item or outer cartons moved as individual units or on shelf ready packaging weighing in excess of 16kg, or is of a bulky nature (0.13 cubic metres or greater in size, approximating measurements of 0.5m x 0.5m x 0.5m) must carry one of the following approved Size and Weight Icons. Purpose To minimise workplace injuries and improve workplace safety by alerting person/s lifting packages of a heavy or bulky nature. Bulky Icon: For packages and outer cartons (weighing up to 17kg) moved as individual units or on shelf ready packaging, where the carton size is larger than 0.13 cubic meters (or approx 50CM x 50CM x 50CM). Handling items within this category: Proceed with caution. The use of a two person lift or a mechanical aid is to be considered. Heavy Weight Icon: For packages and outer cartons moved as individual units or on shelf ready packaging (17kg up to 35kg category). Handling items within this category: Proceed with caution. The use of a two person lift or a mechanical aid is to be considered. Very Heavy Weight Icon: For packages and outer cartons moved as individual units or on shelf ready packaging (35kg up to 50kg category). Handling items within this category: Warning. The use of a team lift or a suitable mechanical aid is advised. Extremely Heavy Weight Icon: For packages and outer cartons moved as individual units or on shelf ready packaging (51kg and above category). Handling items within this category: Danger. A team lift or a suitable mechanical aid is REQUIRED to lift products marked with this weight warning. Page 13 International Vendor Manual Applicability To be used by all Suppliers supplying heavy/bulky packages and outer cartons moved as individual units or shelf ready packaged items to Officeworks. The Standard does not apply to items moved on pallets or via other modes of bulk transportation. Icon Application The icon can be a black and white sticker or incorporated into the packaging design as a pre-print. If black text does not provide a contrast to the package, an alternative colour may be used in line with the size and weight icon specifications provided in this document. The icon can be used in a swing ticket version for non-boxed products with the product barcode sticker on back of ticket. Size Black and white size and weight icons can be printed in 3 sizes: 1. 50 x 45mm 2. 80 x 70mm – to be used on packaging or cartons with sides of the box being less than 300mm depth 3. 110 x 95 mm – to be used on packaging or cartons with sides greater than 300mm depth. Where the size and weight warning icon is incorporated as part of the packaging design, the icon should be no less than 50 x 45mm and no more than 110 x 95 mm. Colours To minimise costs of label production, the icons will be printed in black and white. On single or 2-colour pack designs, the Weight Icons can be pre-printed in one colour only onto the outer shipping carton or packaging providing it is a contrasting colour to the product information and can be clearly differentiated by the customer. E.g. on two colour jobs, use the brightest colour to print the size and weight icons. Page 14 International Vendor Manual Icon Location Size and weight icon must be included and visible on the product packaging when the item (gusset / sides of box) is stored and merchandised. Icons can be printed directly onto the outer shipping carton or product packaging. If this is not possible; place icon on the outer carton or packaging using a sticker or swing ticket. Icons must be placed on at least two opposing sides of the package, with one of the icons positioned within 10cm of the gross weight information so employees can assess the risk of moving the load. Size and weight icons should be placed in a clear position on the package: Do not bend labels over the edges of packages Do not place or labels over seams, closures or sealing tape Do not place or labels over barcodes or unique identifiers All size and weight icons and tickets may be sourced from the nominated Suppliers below (the use of these Suppliers is not mandatory). Icon Ordering Pre printed size and weight icons can be ordered from: Roda Graphics Melbourne – Ph 03 94312043, Fax: 03 9439 6964 Address: 13B Brougham St. Eltham Vic. Kung Wo Brand Co Hong Kong - Ph: 2785 0011, Fax: 2785 3840 Email address: [email protected] Address: 777 Yu Chan West St 2nd floor, Block A, Wing Hong Factory Bldg. Kowloon. HK NOTE There is no minimum quantity per order. If ordering less than 1000pcs, from HK, Suppliers must pick up orders from HK printer. Freight charges will be at Supplier cost for delivery outside of HK. Where you have a heavy or bulky product available for shipment / delivery please source the new icons or tickets showing the new size and weight icon and apply these icons to the outer shipping cartons or product packaging. Where you require artwork to print the size and weight icon directly onto the outer shipping carton or heavy/bulky product packaging, the size and weight icons and specifications are available in (Ref to Doc 11 - Weight Icons) Any size and weight icons or tickets sourced outside the suggested providers must ensure compliance to Officeworks standards and guidelines. Page 15 International Vendor Manual Heavy and Bulky Guidelines Safety Overview The essence of Safety RIGHT NOW is: everyone, everyday Caring for each other and our visitors Training and empowering each other to work safely Working together to prevent accidents All being accountable The safety focus and structure demonstrates our commitment to taking care of each other, our customers and our visitors in every location, everyday. Safety and Merchandise Merchandise is a fundamental part of Officeworks business, and ensuring that safety is integrated into the purchasing process is integral to improving Officeworks safety performance. In particular, the manual handling of heavy and bulky merchandise has been identified as a high risk activity. We have taken steps towards reducing this risk by introducing a Standard for Managing Heavy & Bulky Products (the ‘Standard’). The Standard outlines the process to be followed prior to the introduction or upon the review of heavy and bulky merchandise across all Wesfarmers businesses. Definitions: Heavy products are individual items weighing 16kgs or more Bulky products are 0.13 cubic metres or greater in size, approximating measurements of 0.5m x 0.5m x 0.5m. The Standard outlines minimum controls for managing products which have been reduced to their least risky size and bulk, and which cannot be economically reduced to smaller units. The Standard applies to packages and outer cartons moved as individual units or on shelf ready packaging. The Standard does not apply to items moved on pallets or via other modes of bulk transportation. The requirements within the Standard have been designed in accordance with the weight or size classification of the product. Page 16 International Vendor Manual Labelling and Packing Requirements Labelling and packaging requirements outlined in Table 1 and Table 2 below. Table 1: Labelling requirements LABELLING DESCRIPTION OF REQUIREMENT 1 Gross weight information (product weight plus packaging weight) must be included and visible on the outer product packaging. 2 Where handles are provided, included ‘THIS WAY UP’ indicates to assist effective handling of the item. 3 A CATION: BULKY icon must be included and visible on the product packaging when item is stored and merchandised. A CAUTION: HEAVY weight icon must be included and visible on the product packaging when item is stored and merchandised. A WARNING: VERY HEAVY weight icon must be included and visible on the product packaging when item is stored and merchandised. 4 5 6 A DANGER: EXTREMELY HEAVY weight icon must be included and visible on the product packaging when item is stored and merchandised. 7 Size and weight icon marking must be placed on at least two opposing sides of the package, with one of the icons positioned within 10 cm of the gross weight information, so employees can assess the risk of moving the load. 8 Size and weight icons should be placed in a clear position on the package: Do not bend labels over the edges of packages Do not place labels over seams, closures or sealing tape Do not place labels over barcodes or unique identifiers SIZE & WEIGHT CATEGORIES (KGS) All Bulky 10-16 17-35 36-50 51+ Table 2: Packaging requirements PACKAGING DESCRIPTION OF REQUIREMENT 1 Packaging should be made from materials which enable a steady non-slip grip 2 Packaging should be able to be opened with a box cutter Page 17 SIZE & WEIGHT CATEGORIES (KGS) All Bulky 10-16 17-35 36-50 51+ International Vendor Manual 3 4 5 6 7 8 Where possible, outer packages should be taped or bound. Preference to avoid: Stapling or gluing of outer packages Timber outer packages Plastic or metal band around packages NOTE: External strapping (only to be used where essential to add stability of the carton or to attach the carton to a pallet or skid). Packaging must be strong enough to hold product weight, accounting for exposure to refrigerated or external environments, if applicable. Refer to Brand packaging standards where applicable Items should be packaged in a manner to avoid unexpected contained product movement. Where handles are provided, the packaging design should meet the following requirements: There must be sufficient strength within the handles to move the load When packaging weight is divided among a team lift, no one person should lift more than 35kgs There must be a minimum 100mm separation between sets of handles so that there is adequate shoulder room for each person to take a position around the package as part of a team lift The dimensions of the handles should allow for a minimum of 100mm L X 30mm H X 40mm D for each hand and should be set 412mm apart at their central point, with sufficient width and form to enable a strong and pain free grip Handles must be accessible when merchandised (e.g. Should allow for easy access and clear grip when placed on he shelving) The packaging must provide for a balanced & stable load when lifted from the point of lift When lifted using the handles, the package should not rise more than 750mm above the point at which the handle is held so that the line of sight is not blocked, and should not fall more than 800mm below the point at which the handle is held so that the package can be carried without being dragged on the ground Bags must be tied using a cable tie of a maximum 4mm width Heavy duty cable ties must not be used Handles should be designed to carry a maximum weight of 140kgs For items above 140kgs, handles may be used to assist manipulation, But must not be used to attempt to lift an item Page 18 International Vendor Manual Size and Weight Icons Specifications The weight classification, text and icons are displayed in the table below Table 3: Specifications for size and weight icons Weight Classification Text Symbol Bulky CAUTION: BULKY CONSIDER TWO PERSON LEFT OR MECHANICAL AID 17-35 kgs CAUTION: HEAVY 17-35KGS CONSIDER TWO PERSON LEFT OR MECHANICAL AID 36-50 kgs WARNING: VERY HEAVY 36-50 KGS TEAM LIFT OR MECHANICAL AID ADVISED 51 + kgs DANGER: EXTREMELY HEAVY 51+ KGS TEAM LIFT OR MECHANICAL AID ADVISED Page 19 International Vendor Manual Slip Sheet and M-Pallet (Cardboard Pallet) Supply chain encourages the use of Slip Sheet and M-Pallet (Cardboard Pallet) where substantial unpack savings and reduction in manual handling can occur. Any intended use should be discussed with Officeworks Supply chain Slip Sheet Advantages Lighter Weight Maximise cubic capacity in container Fumigation is not required Reduces damage to product caused by nails and splinters associated with wooden pallets Reduces container unpack costs Reduces handling (OHS) Speeds up the unpacking of containers Slip Sheet Guidelines Slip sheet dimensions: suggest 120 cm x 100 cm Lips located adjacent to each other Loading configuration on slip sheet: – Calculate number of cartons per layer – Calculate number of layer per slip sheet – Number of slip sheets can then be decided – Loose loading of odd cartons is subject to Officeworks’ approval Loadplan of a stantard 40' container Container dimensions: (L)1203.5 x (W)235 x (H)239.3 cm 1203.5cm 100 cm 120cm Pallet# 1&2 Pallet# 3&4 22 pallets a row in 2 stacks Pallet# 21 & 22 235cm 100 cm Pallet# 23 & 24 Pallet# 25 & 26 18 pallets a row in 2 stacks 120 cm Slip Sheet Loading Ref to Doc (12 - Slip Sheet Loading) Page 20 Pallet# 39 & 40 International Vendor Manual M – Pallets (Cardboard Pallets) Advantages Light weight Strong, durable Made from recyclable material Easy disposal Fumigation not required Price Reduces container unpack costs Reduces handling (OHS) Speeds up the unpacking of containers M-Pallet Dimensions - Ref to Doc (13 - M Pallet Dimensions) Page 21 International Vendor Manual Explanation of Intercons Ref to Doc (14 – Intercons) Ocean Transit Times Australia & New Zealand Ref to Doc (15 - Transit Times) Summary of Origins Ref to Doc (16 - Origins Summary) Appendix 1 – DHL North China Contact List 2 – DHL South China Contact List 3 – Pacific Network Contact List 4 – Shipping Order Template 5 – Commercial Invoice Example 6 – Supplier Document Checklist 7 – Shipping Marks 8 – Packing Declaration Example 9 – Fumigation 10 – Consignee Documentation 11 - Weight Icons 12 – Slip Sheet Loading 13 – M Pallet Dimensions 14 – Intercons 15 – Transit Times 16 – Origins Summary Page 22
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