EMPLOYMENT LAW 2014 Andrew Kopon Jr. Rachel E. Yarch Christie Bolsen Jaclyn A. Bacallao Kopon Airdo, LLC 233 South Wacker Drive, Suite 4450 Chicago, Illinois 60606 p 312.506.4450 f 312.506.4460 KoponAirdo.Com © Kopon Airdo, LLC TABLE OF CONTENTS RECENT LEGISLATIVE AND JUDICIAL DEVELOPMENTS IN EMPLOYMENT LAW United States Supreme Court Employment Law Decisions During 2013 ........................ 12-15 Causation under Title VII .................................................................................................12 Definition of a Supervisor..................................................................................................12 Equitable Relief Pursuant to ERISA ..................................................................................12 Mootness of FLSA Section 216(b) ....................................................................................13 Authority of Arbitrators .....................................................................................................13 Defense of Marriage Act ....................................................................................................14 Statute of Limitations for ERISA ......................................................................................14 Employment Issues Currently Pending Before the U.S. Supreme Court ......................... 15-16 Providing Contraceptives for Employees ..........................................................................15 Compensating Employees for Changing Clothing ...................................................... 15-16 Union Organization............................................................................................................16 Legislative Developments During 2013 ................................................................................ 16-19 NLRB Posting Requirement ........................................................................................ 16-17 Flexibility for Working Families Act ................................................................................17 Cooperative and Small Employer Charity Pension Flexibility Act ...................................17 Minimum Wage Fairness Act ............................................................................................17 Sexual Orientation as a Protected Class.............................................................................17 Illinois Conceal and Carry .................................................................................................18 Illinois Medical Marijuana.................................................................................................18 Illinois Restrictive Covenants ...................................................................................... 18-19 EMPLOYMENT LAW STATUTES I. TITLE VII OF THE CIVIL RIGHTS ACT OF 1964.................................................... 21-84 Who is an “Employer”? .....................................................................................................21 Who is an “Employee”? .....................................................................................................22 When Can a Timely Title VII Claim Be Filed? .................................................................23 The Employer-Employee Relationship ..............................................................................24 Who May Sue Under Title VII?.........................................................................................25 Prohibited Conduct Under Title VII ..................................................................................25 Examples of Unlawful Conduct ....................................................................................27 Limitations on Voiding Policies to Avoid Liability ..........................................................30 Employer’s Use of Information Attained Subsequent to the Discriminatory Act .............30 Burdens of Proof ................................................................................................................31 Direct Method of Proof .................................................................................................31 McDonnell Douglas Burden-Shifting Analysis ............................................................31 Mixed-Motive Analysis ................................................................................................34 ©2014 Kopon Airdo, LLC 2 Use of Comparators ......................................................................................................35 Cat’s Paw Analysis .......................................................................................................35 Sexual Harassment .............................................................................................................36 Hostile Work Environment ...........................................................................................36 Quid Pro Quo Harassment ............................................................................................38 Same-Sex Harassment .......................................................................................................39 Other Forms of Harassment ...............................................................................................40 Sex Stereotyping ................................................................................................................40 Employer Liability Harassment by Supervisors ................................................................42 Affirmative Defenses .........................................................................................................44 Harassment by a Non-Supervisor ......................................................................................48 Sex Discrimination and the Pregnancy Discrimination Act ..............................................49 Maternity Leave ............................................................................................................50 Disability Benefits ........................................................................................................51 Paternity Leave .............................................................................................................51 Marital Status ................................................................................................................52 Abortion ........................................................................................................................53 Fringe Benefits ..............................................................................................................53 Breastfeeding ................................................................................................................54 Preemption ....................................................................................................................54 Affirmative Action .............................................................................................................54 Religious Discrimination ...................................................................................................56 Coverage .......................................................................................................................56 Definition of “Religion” ...............................................................................................57 Sincerely Held Beliefs ..................................................................................................57 Employer Inquiries into Religious Nature or Sincerity of Belief .................................57 Reasonable Accommodations .......................................................................................57 Notice of Conflict .........................................................................................................58 What is a “Reasonable” Accommodation? ...................................................................59 Undue Hardships...........................................................................................................61 Exemptions for Religious Organizations ...........................................................................62 Scope of Exemption ......................................................................................................63 Qualifying as a Religious Organization ........................................................................67 For-Profit Activities of Religious Organizations ..........................................................68 Exemption for Educational Entities ..............................................................................68 Ministerial Exemption ..................................................................................................69 The Bona Fide Occupation Qualification Exemption...................................................72 Associational Discrimination .............................................................................................73 Retaliation ..........................................................................................................................73 Proving a Retaliation Claim ..........................................................................................76 Retaliation Claims Not Dependent On the Underlying Claim......................................77 Associational Retaliation ...................................................................................................78 The Equal Employment Opportunity Commission and Title VII......................................78 Damages.............................................................................................................................80 Required Notices, Records and Documentation ................................................................83 EEO Reporting Requirements............................................................................................83 ©2014 Kopon Airdo, LLC 3 II. THE AMERICANS WITH DISABILITIES ACT ........................................ 85-115 To Whom Does the ADA Apply? ......................................................................................86 Requirements of the ADA for Employers .........................................................................87 Definition of Disability Broadened....................................................................................88 Physical or Mental Impairment Requirements Amended ..................................................88 Loosening of “Substantial Limitation” Requirement ........................................................89 Major Life Activities Expanded.........................................................................................91 “Regarded As” Disabilities Clarified .................................................................................92 Qualifying Conditions Under the ADA .............................................................................93 Non-binding Examples of Impairments The EEOC Believes Should Consistently Meet the Definition of Disability ...........................................................................93 Examples of Impairments Which Do Not Consistently Meet the Definition of Disability ...........................................................................................................93 Specific Exclusions Under the ADA .................................................................................94 Qualified Individuals .........................................................................................................95 Reasonable Accommodations ............................................................................................96 Interactive Process Required.........................................................................................97 Requesting a Reasonable Accommodation.................................................................100 Requesting Documentation of Disability ....................................................................101 Accommodating “Regarded As” Disabilities .............................................................102 Undue Hardships..............................................................................................................102 Hostile Work Environment & Harassment Claims..........................................................103 Constructive Discharge ....................................................................................................105 Retaliation ........................................................................................................................106 Reverse Discrimination....................................................................................................106 Affirmative Defense – Direct Threat to Safety ................................................................106 Associational Discrimination ...........................................................................................106 Burdens of Proof ..............................................................................................................107 Effects of Social Security Total Disability Benefits Claim on an ADA Claim ...............108 Medical Examinations .....................................................................................................109 Pre-Employment Inquiries ...............................................................................................110 Last Chance Agreements .................................................................................................110 Enforcement and Damages ..............................................................................................111 EEOC Nuances Under the ADA ......................................................................................112 Recordkeeping Requirements .....................................................................................112 Medical Confirmation of an Employee’s Disability ...................................................112 After-Acquired Evidence of Employee Misconduct...................................................113 Practical Ramifications of the ADA Amendments Act ...................................................113 III. AGE DISCRIMINATION IN EMPLOYMENT ACT .......................................... 116-129 Definition of “Employer” ................................................................................................116 Definition of “Employee” ................................................................................................116 ©2014 Kopon Airdo, LLC 4 Requirements of the ADEA .............................................................................................117 Examples of Prohibited Activities ...................................................................................117 Constructive Discharge ....................................................................................................118 Reverse Discrimination....................................................................................................118 Filing a Claim ..................................................................................................................118 Proving an ADEA Claim .................................................................................................120 Disparate Treatment v. Disparate Impact ...................................................................122 Permissible Actions by Employers .............................................................................123 Defenses ...........................................................................................................................124 Inconsistent Allegations and Social Security Benefits Claims ........................................126 Same Actor Inference ......................................................................................................126 Record Maintenance ........................................................................................................127 Releases of Liability ........................................................................................................127 Damages...........................................................................................................................128 IV. OTHER FEDERAL STATUTES Civil Rights Act of 1991 .......................................................................................... 130-136 Scope of the Civil Rights Act of 1991 .............................................................................130 Practical Impact on Section 1981 Claims ........................................................................130 Differences from Title VII ...............................................................................................131 Disparate Impact Cases ....................................................................................................132 Mixed Motive Cases ........................................................................................................133 Jury Trials ........................................................................................................................134 Arbitration ........................................................................................................................135 Damages...........................................................................................................................135 Equal Pay Act .......................................................................................................... 137-141 Pay Differentials ..............................................................................................................137 Prohibited Conduct Under the EPA .................................................................................138 Definition of “Wages” .....................................................................................................138 Definition of “Employer” ................................................................................................139 Stating a Claim.................................................................................................................139 Defenses ...........................................................................................................................140 The Equal Pay Act and Title VII .....................................................................................140 Salary Reviews.................................................................................................................141 Damages...........................................................................................................................141 Statute of Limitations.......................................................................................................141 State Statutes ....................................................................................................................141 Fair Labor Standards Act ......................................................................................... 142-171 Coverage Under the FLSA...............................................................................................142 ©2014 Kopon Airdo, LLC 5 Who is an “Employee”? ...................................................................................................142 Independent Contractors .............................................................................................142 Volunteers ...................................................................................................................144 The Two Types of FLSA Coverage .................................................................................144 Individual Coverage Under the FLSA ........................................................................144 “Enterprise” Coverage Under the FLSA.....................................................................145 Exempt vs. Non-Exempt Employees ...............................................................................147 Salary Basis Requirement ...........................................................................................147 Fee Basis .....................................................................................................................148 “Actual Practice” Determination ................................................................................148 Safe Harbor .................................................................................................................148 Exceptions to the No-Docking Rule ...........................................................................149 Exemptions from the FLSA Minimum Wage and Overtime Pay Requirements.............149 White Collar Employee Exemptions ..........................................................................150 Family Business Exemption .......................................................................................157 Religious and Charitable Institutions Exemption ........................................................157 Ministerial Exemption ................................................................................................158 Law Enforcement and Fire Personnel Exemption ......................................................159 Companionship Services Exemption ..........................................................................160 Other Exemptions Under the FLSA.................................................................................161 FLSA Minimum Wage Requirements .............................................................................161 Compensation .............................................................................................................162 Deductions ..................................................................................................................162 Hours Worked .............................................................................................................163 FLSA Overtime Requirements ........................................................................................166 FLSA Child Labor Requirements ....................................................................................167 FLSA Recordkeeping Requirements ...............................................................................168 The FLSA & the Equal Pay Act ......................................................................................168 State and Local Government Employees .........................................................................169 Class Actions Under the FLSA ........................................................................................169 Enforcement .....................................................................................................................170 Statute of Limitations.......................................................................................................170 Arbitration Clauses ..........................................................................................................170 Damages...........................................................................................................................170 Penalties ...........................................................................................................................171 The Family and Medical Leave Act......................................................................... 172-198 2009 Changes to the FMLA.............................................................................................172 Definition of “Employer” ................................................................................................173 Serious Health Conditions ...............................................................................................175 Eligibility for Leave .........................................................................................................176 Taking Leave Pursuant to the FMLA ..............................................................................177 Calculating the Year for FMLA Purposes .......................................................................178 Paid or Unpaid Leave.......................................................................................................179 Employer Notice Requirements .......................................................................................180 ©2014 Kopon Airdo, LLC 6 Employee Notice Requirements .....................................................................................181 Husband and Wife Employed by the Same Employer.....................................................183 Supporting Documentation ..............................................................................................183 Enforcement .....................................................................................................................185 Proving an FMLA Claim .................................................................................................186 Recordkeeping Requirements ..........................................................................................187 Returning After the Leave Period Expires .......................................................................188 Health Benefits During the Leave....................................................................................188 Damages...........................................................................................................................188 Releases of Liability ........................................................................................................189 Military-Related FMLA Leave ........................................................................................189 Qualifying Exigency Leave ........................................................................................190 Military Caregiver Leave ............................................................................................190 Changes to the Military Leave Entitlement ................................................................191 Taking Military-Related Leave ...................................................................................191 Military-Related Notice Requirements .......................................................................192 Documentation Required for Military-Related Leave ................................................192 Common FMLA Issues Arising in the Workplace ..........................................................193 Vague Healthcare Requirement Form ........................................................................193 Who Should Fill Out the Healthcare Provider Form? ................................................194 Suspicious Intermittent Leave Patterns.......................................................................194 Other Employment While On FMLA Leave ..............................................................195 Terminating an Employee on FMLA Leave ...............................................................195 Special Considerations for Schools .................................................................................196 Additional Clarifications Related to the FMLA ..............................................................197 The Fair Credit Reporting Act ................................................................................. 199-201 Who is Protected By the FCRA? .....................................................................................199 What is a Consumer Report? ...........................................................................................199 Key Provisions of the FCRA ...........................................................................................200 Written Notice and Authorization...............................................................................200 Adverse Action Procedures.........................................................................................200 Certifications to Consumer Reporting Agencies ........................................................200 Investigations Exempt from the FCRA............................................................................200 The Electronic Communications Privacy Act.......................................................... 202-206 Exceptions to Employers’ Interception of Communications ...........................................203 Consent .......................................................................................................................203 Ordinary Course of Business: “Extension Telephone Exemption” ...........................204 Intercepting Live Conversations ......................................................................................205 Penalties and Damages ....................................................................................................206 Statute of Limitations.......................................................................................................206 State “Wiretap” Statutes ..................................................................................................206 Tips for Employers ..........................................................................................................206 ©2014 Kopon Airdo, LLC 7 The Volunteer Protection Act .................................................................................. 207-212 Protection Under the Volunteer Protection Act ...............................................................207 Definition of “Volunteer” ................................................................................................208 Definition of “Nonprofit Organization”...........................................................................208 Liability of Volunteers .....................................................................................................208 Volunteer Conduct Excluded from Immunity .................................................................209 Damages...........................................................................................................................209 Joint and Several Liability ...............................................................................................209 Preemption of State Volunteer Laws ...............................................................................210 Recommendations for Not-For-Profit Organizations ......................................................212 The Sarbanes-Oxley Act of 2002 ............................................................................. 213-216 Protection of Whistleblowers...........................................................................................213 Requirements of the Act ..................................................................................................213 Arbitration Agreements ...................................................................................................214 Filing a Claim ..................................................................................................................214 Damages...........................................................................................................................215 Compliance Guidance ......................................................................................................216 III. ARBITRATION AGREEMENTS ....................................................................... 217-224 General Principles ............................................................................................................217 The Federal Arbitration Act .............................................................................................217 Contracts Under the Federal Arbitration Act ...................................................................217 What Types of Arbitration Agreements are Unenforceable? ..........................................218 Arbitrator’s Decisions ......................................................................................................220 Appealing an Arbitrator’s Decision .................................................................................221 Effects of Arbitration Agreements on Class Actions .......................................................221 State Statutes ....................................................................................................................221 Suggestions for Drafting and Executing Arbitration Agreements ...................................223 IV. VARIOUS ILLINOIS STATUTES ........................................................................ 225-238 The Illinois Religious Freedom And Civil Union Act .....................................................225 The Illinois Employee Credit Privacy Act .......................................................................226 The Illinois Human Rights Act ........................................................................................227 The Victims’ Economic Security and Safety Act ............................................................229 Illinois Equal Pay Act ......................................................................................................232 Privacy in the Workplace Statutes ...................................................................................233 Personnel Record Review Act .........................................................................................234 Wage Payment and Collection Act ..................................................................................237 ©2014 Kopon Airdo, LLC 8 PRACTICAL EMPLOYMENT CONSIDERATIONS V. PREVENTATIVE EMPLOYMENT MEASURES ............................................ 240-249 Job Postings .....................................................................................................................240 Pre-Employment Screening .............................................................................................240 Damages...........................................................................................................................241 Hiring ..............................................................................................................................241 Performance Reviews ......................................................................................................243 Disciplinary Action ..........................................................................................................244 Leave of Absence Policies ...............................................................................................246 Advancements or Promotions ..........................................................................................246 Layoffs and Terminations ................................................................................................247 References for Former Employees...................................................................................248 VI. EMPLOYEE HANDBOOKS ................................................................................ 250-260 At-Will Employment .......................................................................................................250 Handbooks and Implied Contracts ...................................................................................251 “Acceptance” of the Handbook .......................................................................................255 Disclaimers ......................................................................................................................255 Modification of an Existing Employee Handbook ..........................................................257 Drafting an Employee Handbook ....................................................................................258 VII. EMPLOYMENT LIABILITY INVESTIGATIONS .......................................... 261-273 Employer’s Duty to Investigate .......................................................................................262 How Should an Employer Plan an Investigation? ...........................................................263 Designating an Investigator ........................................................................................263 Planning a Reasonable and Effective Investigation ....................................................264 Confidentiality ............................................................................................................265 Conducting an Investigation ............................................................................................265 Fact-Finding ................................................................................................................265 Documents to Procure .................................................................................................266 Interviewing Parties and Witnesses ............................................................................267 Interviewing Techniques.............................................................................................267 Credibility ...................................................................................................................270 Concluding an Investigation: The Investigative File and Report ...................................270 Documentation ............................................................................................................270 Corrective Action ........................................................................................................272 ©2014 Kopon Airdo, LLC 9 APPENDIX VIII. EMPLOYMENT POLICIES AND FORMS ....................................................... 275-293 Sexual Harassment Policy For Educational Organizations .............................................275 Purpose of the Policy .......................................................................................................275 Statement of the Policy ....................................................................................................275 Definition of Sexual Harassment .....................................................................................275 Procedural Remedy ..........................................................................................................276 Filing a Complaint ...........................................................................................................276 Informal Resolution .........................................................................................................276 Investigation and Hearing ................................................................................................276 Anti-Harassment Policy ...................................................................................................278 General Prohibitions ........................................................................................................278 Specific Sexual Harassment Prohibitions ........................................................................278 Employee’s Rights and Responsibilities..........................................................................278 Complaint Investigations .................................................................................................279 Managers’ Responsibilities ..............................................................................................279 Violations of Policy .........................................................................................................279 Sample Employee Acknowledgement Form ...................................................................280 Illinois Department of Human Rights Questionnaire .............................................. 281-282 Sample Application for Employees and Volunteers ................................................ 283-287 Sample Computer Usage and Social Media Policy ................................................. 288-293 ©2014 Kopon Airdo, LLC 10 Recent Judicial And Legislative Developments in Employment Law ©2014 Kopon Airdo, LLC 11 UNITED STATES SUPREME COURT EMPLOYMENT LAW DECISIONS DURING 2013 Causation under Title VII of the Civil Rights Act In University of Texas Southwestern Medical Center v. Nassar, a physician of Middle Eastern descent brought a Title VII suit against a state university medical center. 133 S.Ct. 2517 (2013). The physician alleged that his constructive discharge from a university faculty position was motivated by a superior’s harassment and that the university retaliated against him for complaining of the alleged harassment. The issue before the Court was whether Title VII of the Civil Rights Act required a plaintiff who alleged retaliation to prove that retaliation was the only reason for a negative employment action. The Court held that Title VII’s retaliation provision requires a plaintiff to prove that an employer would not have taken negative employment action but for the improper motive. Because no language in Title VII suggests otherwise, the Court reasoned that the legislature was presumed to have intended that the standard understanding of causation to apply. And, the standard understanding of causation requires a demonstrable link between the injury and the alleged conduct. The Court also expressed concern that a lower threshold for causation would result in an increase in frivolous claims, which would prevent employers and courts from addressing harassment issues efficiently. Definition of a Supervisor In Vance v. Ball State University, an African–American employed by a state university brought a Title VII action against her employer, in which she claimed that her work environment was hostile and that she was retaliated against for complaining about racial harassment. 133 S.Ct. 2434 (2013). The Court was tasked with distinguishing between a coworker and supervisor because an employer’s vicarious liability under Title VII depends on this difference. Thus, the issue before the Court was whether an employee vested with the power to oversee the daily work of a fellow employee should be considered a supervisor. The Court held that to be considered a “supervisor” under Title VII, an individual must be “empowered by the employer to take tangible employment actions against the victim.” Equitable Relief Pursuant to ERISA In U.S. Airways, INC. v. McCutchen, Respondent, James McCutchen, an employee of U.S. Airways, was seriously injured in a car accident. 133 S.Ct. 1537 (2013). US Airways sponsored a benefit plan that paid $66,866 to cover McCutchen’s medical expenses. The plan required beneficiaries to repay any medical expenses recovered from third parties. McCutchen’s attorneys secured a $110,000 award on his behalf, and McCutchen received $66,000 after deducting the lawyers’ fees. The plan demanded reimbursement from McCutchen for his medical expenses, and McCutchen argued that U.S. Airways failed to consider his legal fees, which reduced his net award. Pursuant to the Employment Retirement Security Income Act (ERISA), U.S. Airways filed suit for “appropriate equitable relief.” ©2014 Kopon Airdo, LLC 12 The district court ordered McCutchen to repay the full $66,866. The Third Circuit vacated the lower court’s judgment and held that under ERISA, equitable limitations applied; therefore, the equitable principle of unjust enrichment trumped the plan’s reimbursement clause. Moreover, the Third Circuit reasoned that the award would constitute a windfall to U.S. Airways because McCutchen would receive less than the full payment for his medical bills. The issue before the Court was whether the Third Circuit was correct in holding that ERISA authorized courts to use equitable principles in determining the appropriate remedy. The Court vacated and remanded the Third Circuit’s opinion. The Court held that equitable limitations did not apply to the benefit plan because it was a valid contract, and the parties were bound by the terms for which they bargained. The common fund doctrine, on the other hand, may provide relief because it does not address the specific allocation of attorney fees. The common fund doctrine allows a litigant to recover attorney fees from a fund that is created, increased, or protected by that litigant. And, because the parties did not contract otherwise, the common fund doctrine may provide the best indication of the parties’ intent. Mootness of FLSA Section 216(b) Collective Action In Genesis HealthCare Corp. v. Symczyk, Laura Symczk (Symczk ) sued under the Fair Labor Standards Act (FLSA) on behalf of herself and all others similarly situated in a section 216(b) collective action. 133 S.Ct. 1523 (2013). The defendants extended an offer of judgment under Federal Rule of Civil Procedure 68 in full satisfaction of her alleged damages, fees, and costs - prior to her moving for conditional certification and prior to other potential plaintiffs opting in. The trial court dismissed the suit. The Third Circuit reversed, finding that the suit was not moot under Article III. The Third Circuit adopted the “relation back” doctrine to the filing of the complaint used in class certification cases (Rule 23), where a Rule 68 offer had been made; and applied the doctrine to section 216(b) representative cases. The issue before the Court was whether a case became moot, and thus beyond the judicial power of Article III, when the lone plaintiff received an offer from the defendants to satisfy all of the plaintiff's claims. The Court held that the suit was moot because the plaintiff had no personal interest in the case after she did not accept her employer’s offer of judgment. Authority of Arbitrator to Order Class Action Arbitration In Oxford Health Plans v. Sutter, John Sutter (Sutter) entered into an agreement with Oxford, a health insurance company, under which Sutter would provide primary care health services to members of Oxford's managed care network in exchange for compensation. 133 S.Ct. 2064 (2013). When Sutter brought a class action suit in state court alleging delay and underpayment, the court ordered arbitration. The arbitrator concluded that the following arbitration clause expressed the parties’ intent to authorize class arbitration: “No civil action concerning any dispute arising under this Agreement shall be instituted before any court, and all such disputes shall be submitted to final and binding arbitration in New Jersey, pursuant to the Rules of the American Arbitration Association with one arbitrator.” A federal district court confirmed the arbitrator's award. The Third Circuit affirmed. ©2014 Kopon Airdo, LLC 13 The issue before the Court was whether an arbitrator may determine that the parties agreed to class arbitration based solely on the language in the contract, which required arbitration for any dispute arising under the parties’ contract. In a unanimous decision, the Court held that the arbitrator did not exceed his powers in interpreting the contract and determining that the parties intended to authorize class-wide arbitration. The Court reasoned that when parties agree to arbitration, the consequence is that the arbitrator may not interpret the contract correctly. Moreover, pursuant to the Federal Arbitration Act, courts cannot overrule arbitrators so long as they interpret the contract. Constitutionality of The Defense of Marriage Act In United States v. Windsor, Edith Windsor (Windsor) was lawfully married to her samesex partner who died and left her estate to Windsor. The Internal Revenue Service (IRS) refused to recognize the marriage for purposes of allowing property to pass from a decedent to a surviving same-sex spouse free of estate taxes. The IRS based its decision on the Defense of Marriage Act (DOMA) Section 3, which defines the term “marriage” for all purposes under federal law as “only a legal union between one man and one woman as husband and wife.” 1 U.S.C. 7. DOMA similarly defines the term “spouse” as “a person of the opposite sex who is a husband or a wife.” Id. A federal district court concluded that DOMA section 3 violates the equal protection guarantee of the 5th amendment; the Second Circuit affirmed. The issues before the Court were (1) whether Section 3 of DOMA violated the Fifth Amendment’s guarantee of equal protection of the laws as applied to persons of the same sex who are legally married under the laws of their State; (2) whether the Executive Branch’s agreement with the court below that DOMA is unconstitutional deprived the Supreme Court of jurisdiction to decide this case; and (3) whether the Bipartisan Legal Advisory Group of the United States House of Representatives (BLAG) had Article III standing in this case. The Court held that it had jurisdiction to hear the case because the judgment in question ordered the U.S. Treasury issue a tax refund, and the Government stood to suffer an economic injury. The BLAG argued that DOMA was constitutional, and that it reflected a controversy under Article III. Because a controversy existed, the Court heard the case without needing to determine whether BLAG had standing before the lower court. The most significant holding in the case was that that states have the authority to define marital relationships. The Court reasoned that DOMA went against historical and legislative by undermining that authority. DOMA resulted in denying same-sex couples the rights that flow from federal recognition of their marriages, and these rights are available to other couples with legal marriages under state law. The Court held that the purpose and effect of DOMA is to impose a “disadvantage, a separate status, and so a stigma” on same-sex couples in violation of the Fifth Amendment’s guarantee of equal protection. Statute of Limitations for ERISA In Heimeshoff v. Hartford Life & Accident, Petitioner, a Wal-Mart employee, started suffering from Irritable Bowel Syndrome, fibromyalgia, and lupus in January 2005. Petitioner’s ©2014 Kopon Airdo, LLC 14 condition deteriorated causing her to be unable to work, and she filed a claim for Long Term Disability benefits in August 2005 with Hartford Life & Accident Insurance Co. (“Hartford”). By December 2005, Petitioner’s doctor had failed to provide information regarding Petitioner’s condition to Harford, and therefore, Hartford denied her claim in December 2005. In May 2006, Petitioner sought the assistance of counsel to help her obtain benefits. Hartford denied Petitioner’s claim again in November 2006 after finding that she was able to work. In November 2007, Hartford made its final decision to deny Petitioner’s claim, and Petitioner appealed. Petitioner sued Hartford alleging that the Company violated the ERISA when it denied her claim. In reasoning that Petitioner’s claim was time barred, the district court determined that the plan prohibited legal action after three years of proof of loss. Petitioner argued that the statute of limitations should begin to accrue on the date that Hartford made its final decision to deny her claim. The issue for the Court to determine was when the statute of limitations should being to accrue for judicial review decision of an ERISA benefit determination. The Court held that absent a controlling statute to the contrary, a participant and the plan may agree by contract to a particular limitations period, even if that limitations period so as long as the period is reasonable. EMPLOYMENT ISSUES CURRENTLY PENDING BEFORE THE UNITED STATES SUPREME COURT The 2013 Supreme Court has recently granted certiorari or heard oral argument in a number of cases pertaining to employment law. Providing Contraceptives for Employees of For-Profit Corporations In Sebelius v. Hobby Lobby Stores, Inc., Hobby Lobby sought declaratory and injunctive relief against Secretary of Health and Human Services under the Free Exercise Clause and Religious Freedom Restoration Act (RFRA). Hobby Lobby alleged that under Health Resources Services Administration guidelines promulgated pursuant to the Affordable Care Act, corporations would be required to provide insurance coverage for drugs and devices that could cause abortions. The issue before the Court is whether RFRA, which provides that the government “shall not substantially burden a person’s exercise of religion” unless that burden is the least restrictive means to further a compelling governmental interest, allows a for-profit corporation to deny its employees the health coverage for contraceptives to which the employees are otherwise entitled by federal law, based on the religious objections of the corporation’s owners. Compensating Employees for Changing Clothing In Sandifer v. U.S. Steel Corporation, employees at the United Steel Corporation filed suit as a class. The employees argued that the Fair Labor Standards Act required U.S. Steel Corporation to compensate them for the time they spent changing in and out of work clothing and transiting from locker rooms to work stations. The Fair Labor Standards Act specifically states that an employer is not required to compensate employees for time expended “changing clothes.” United States Steel Corporation filed a motion for summary judgment, and the motion was ©2014 Kopon Airdo, LLC 15 granted with respect to compensation for time spent changing clothes but not for transit time. United Steel Corporation appealed, and the Seventh Circuit held that the company was not required to compensate its employees for either time spent changing clothes or transiting. The issue before the Court is whether changing into safety gear that is required by the job constitutes “changing clothes” pursuant to the Fair Labor Standards Act. Union Organizing In Unite Here Local 355 v. Mulhall, the owner of a casino and dog track, Mardi Gras Gaming (Mardi Gras) entered into an agreement with Unite Here Local 355 (“UHL”). Pursuant to the agreement, UHL paid for advertising that supported a gambling ballot initiative that Mardi Gras wanted to get passed. In return, Mardi Gras was to provide UHL with employee information, access to Mardi Gras’ premises, and neutrality toward unionization to facilitate union organization at Mardi Gras. Moreover, UHL agreed not to protest, picket, strike, or put other pressure on the company's business. A Mardi Gras employee, Martin Mulhall (Mulhall), sued UHL and Mardi Gras. Mulhall argued that the agreement violated the Labor Management Relations Act (LMRA). The LMRA prohibits employers from giving and a union from receiving a “thing of value.” Mulhall’s suit was dismissed in the district court for lack of standing. The district court reasoned that Mulhall was not injured when UHL was only seeking to represent Mulhall. On appeal, the Eleventh Circuit remanded and reversed. On remand, Mulhall’s suit was dismissed for failing to state a claim, and the Eleventh Circuit reversed and remanded again. The issue before the Court is whether a union and employer violate the LMRA when they enter into an agreement similar to that in this case and under which the employer exercises its property rights by granting access to its premises to employees and union representatives; its freedom of contract by entering into such an agreement; and freedom of speech by remaining neutral during union organizing efforts. RECENT LEGISLATIVE DEVELOPMENTS IN EMPLOYMENT LAW There have also been several developments in federal employment legislation in the year 2013. Employers should be particularly aware of the following changes. NLRB Posting Requirements During 2011, the National Labor Relations Board (NLRB) issued a final rule requiring all employers covered by the National Labor Relations Act (NLRA), to post a notice informing employees of their rights under the NLRA. The rule would have required over six million businesses covered by the NLRA to post 11-by-17 inch notices informing employees of their rights under the NLRA to form unions and collectively bargain for better wages and working conditions. The implementation of this rule was delayed on a couple of occasions. On May 7, 2013 in National Association of Manufacturers v. NLRB, the D.C. Circuit Court invalidated the NLRB’s rule and held that the rule violated an employer’s right to refrain from speaking. 717 F.3d 947 (D.C. Cir. 2013). The Court determined that the rule violated 29 ©2014 Kopon Airdo, LLC 16 U.S.C. § 158(c), which prohibits non-coercive regulation of speech pertaining to unionization. Id. The Court reasoned that the rule violated the First Amendment because “the right to disseminate another’s speech necessarily includes the right not to disseminate it.” Id. Thus, for now, there are no such posting requirements imposed on employers. Flexibility for Working Families Act The Flexibility for Working Families Act would authorize employees to request temporary or permanent changes in the terms or conditions of employment if the request relates to (1) the hours the employee is required to work; (2) the times during which the employee is required to work; (3) the location at which the employee is required to work; or (4) the notifications the employee receives pertaining to work schedule assignments. The Act would also authorize employees to file complaints with the Secretary of Labor for any violations these rights. Finally, the Act provides for the investigation and assessment of civil penalties for violations. The Flexibility for Working Families Act passed the House on May 8, 2013. Cooperative and Small Employer Charity Pension Flexibility Act The Cooperative and Small Employer Charity Pension Flexibility Act would amend ERISA and the Internal Revenue Code to establish minimum funding standards for charity and small employer (“CSEC”) pension plans and implement special rules for valuing plan assets. The Act would permit the Secretary of Labor to extend the extend the amortization of any unfunded liability of a CSEC pension plan for up to 10 years in certain circumstances The Act would also allow CSEC plans to maintain an alternative minimum funding standards if they fund their plans every year. Finally, the Act would also amend the notice requirements for CSEC plans. Minimum Wage Fairness Act The Minimum Wage Fairness Act, which was introduced in the Senate on November 19, 2013, amends the Fair Labor Standards Act of 1938 (FLSA) to increase the federal minimum wage for employees to $8.20 per hour beginning six months after enactment. Thereafter, the minimum wage will increase to $9.15 per hour one year after enactment and to $10.10 per hour two years enactment. Three years after enactment, the Secretary of Labor will have the discretion to increase the minimum wage annually based on increases in the Consumer Price Index. Sexual Orientation as a Protected Class The Employment Non-Discrimination Act (ENDA) passed the Senate on November 7, 2013. If the Senate bill were to become law, it would be unlawful for an employer to discriminate against employees and job applicants based on their perceived or actual gender identity or sexual orientation. ENDA would apply to employment agencies and labor unions but not to employers with fifteen or fewer employers, the U.S. Armed Forces, or religious organizations that would otherwise be exempt from the religious discrimination provisions of the Civil Rights Act of 1964. While this would not impact the twenty-two states, including the District of Columbia, which currently ban workplace discrimination based on sexual orientation, gender identity, or both, this would be a major shift for the remainder of the country. ©2014 Kopon Airdo, LLC 17 In addition, there have been some significant development is Illinois law affecting employers: Illinois Conceal and Carry On July 9, 2013, the Firearm Concealed Carry Act became law in Illinois. 430 ILCS 66. This law requires an Illinois Concealed Carry License to carry a concealed firearm in Illinois and became effective on January 1, 2014. Under this new law, there are certain prohibited areas listed, including schools, medical facilities and nursing homes, among others. Additionally, the owner of private real property may prohibit carrying concealed firearms by posting a sign indicating firearms are prohibited on the property. Such signs must be clearly and conspicuously posted at the entrance of the building or premises, and be of uniform design and as established by the Department and shall be 4 inches by 6 inches in size. For employees prohibited from carrying a concealed firearm at their workplace, they are permitted to carry a concealed firearm within a vehicle to the parking area and may store the firearm or ammunition concealed in a case in a locked vehicle or locked container out of plain view. They may also carry the concealed firearm in the immediate area around their vehicles only to store or retrieve the firearm within the vehicle’s trunk, as long as it is unloaded prior to exiting the vehicle. Illinois Medical Marijuana The Compassionate Use of Medical Cannabis Pilot Program Act, was signed on August 1, 2013, and went into effect January 1, 2014. Under this law, physicians may recommend the therapeutic use of medical marijuana for certain qualifying medical conditions to patients who have registered with the state Department of Public Health. Under the medical marijuana act, employers are still permitted to: restrict or prohibit medical marijuana on its property; discipline an employee who violates proper workplace drug policies; adopt reasonable rules about the use of medical marijuana; and enforce drug-free policies if failing to do so would put the employer in violation of federal laws or contracts. However, an employer cannot penalize employees for their status as medical marijuana patients, unless it would put the employer in violation of federal laws, or apply drug policies in a discriminatory manner. Illinois Restrictive Covenants A restrictive covenant, also called a noncompetition covenant, is a promise not to engage in the same type of business for a stated time in the same market as an employer. Restrictive covenants, such as nonsolicitation and noncompetition agreements in employment contracts, are carefully scrutinized by Illinois courts when they have postemployment restrictions. This is because they operate as partial restrictions on trade. Fifield v. Premier Dealer Services, Inc., 2013 IL App 120327 (1st Dist. 2013). The Illinois Appellate Court recently held that before making a reasonableness determination, the court must first decide: (1) whether the restrictive covenant is ancillary to a valid contract; and (2) whether the restrictive covenant is supported by adequate consideration. Id. at *13. Regarding the second prong, adequate consideration, Illinois courts recognize that the promise of continued employment may be an illusory benefit where employment is at-will. The ©2014 Kopon Airdo, LLC 18 restrictive covenant will not be enforced unless there is adequate consideration. Illinois courts have held that continued employment for two or more years constitutes adequate consideration. Id. at *14. Shorter lengths of employment have been held to be insufficient consideration to support restrictive covenants, even if the employee resigned. Brown and Brown, Inc. v. Mudron, 379 Ill.App.3d 724 (3d Dist. 2008) (holding that seven months of employment was not sufficient consideration to support a postemployment restrictive covenant). The Fifield court held that the employment itself cannot be consideration. Even if an employee signs the agreement before he or she is employed, the Fifield court rejected any distinction between pre-hire or post-hire covenants. Illinois courts have repeatedly held that there must be at least two or more years of continued employment to constitute sufficient consideration to support a restrictive covenant, whether or not the employee resigns or is terminated. ©2014 Kopon Airdo, LLC 19 Employment Law Statutes ©2014 Kopon Airdo, LLC 20 TITLE VII of the Civil Rights Act of 1964 This year marks the 50th anniversary of the enactment of Title VII of the Civil Rights Act of 1964 (“Title VII”). Title VII is a federal statute, which prohibits covered employers from discriminating against employees based on or because of an employee’s race, color, religion, sex or national origin. Simply put, Title VII prohibits employers from using race, color, religion, sex or national origin as a basis for taking any adverse action, including: (1) refusing to hire an individual; (2) offering different compensation; (3) changing the terms, conditions, or privileges of employment; (4) acting in any manner which deprives or may deprive an individual of employment or adversely affects his/her status as an employee; or (5) discriminating in any manner. Title VII also makes it illegal to retaliate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit. Additionally, Title VII requires that employers reasonably accommodate applicants’ and employees’ sincerely held religious practices, unless doing so would impose an undue hardship on the operation of the employer’s business. The Pregnancy Discrimination Act (“PDA”) amended Title VII to make it illegal to discriminate against a woman because of pregnancy, childbirth, or a medical condition related to pregnancy or childbirth. The PDA, which is not explicitly a part of Title VII, also makes it illegal to retaliate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit WHO IS AN “EMPLOYER”? Title VII has broad application in that it applies to employers with 15 or more employees and includes the actions of any agent of the employer. 42 U.S.C. §2000e(b). The Supreme Court has interpreted this requirement so as to bring under the Act all employers who have on their payroll 15 or more employees for any 20-week (or longer) period during the current or preceding year. Walters v. Metro. Educ. Enter., 117 S. Ct. 660 (1997); Smith v. Castaways Family Diner, 453 F.3d 971, 974 (7th Cir. 2006). This means that a small employer need only have 15 people (including part-time or flex-time workers) on the payroll to qualify, not 15 people actually present and working each day for the required 20-week minimum period. Even if an employer has fewer than 15 employees, it may still be covered under Title VII if it is part of an affiliated group of corporations that has the minimum number of employees in the aggregate. Papa v. Katy Industries, 166 F.3d 937 (7th Cir. 1999). In Papa, the Seventh Circuit identified three situations in which an employer with fewer than 15 employees may be subject to a Title VII suit: (1) where a parent company would be liable for its subsidiary employer’s debts, torts, or contract breaches under the traditional standards for “piercing the corporate veil”; (2) where an enterprise split itself into a number of small entities with the intention of avoiding liability under the discrimination laws; and (3) where the parent company directed the allegedly discriminatory act, practice or policy. See also Nesbit v. Gears Unlimited, Inc., 347 F.3d 72 (3d Cir. 2003) (applying a modified version of the Papa test). ©2014 Kopon Airdo, LLC 21 The First Circuit Court of Appeals, as well as lower courts, has ruled that supervisors may not be held individually liable for violations of Title VII. Fantini v. Salem State College, 557 F.3d 22 (1st Cir. 2009); Miranda v. Deloitte LLP, Civil No. 12–1271 (FAB), 2013 WL 5817650 (D. Puerto Rico October 10, 2013). Although Title VII’s definition of “employer” includes “any agent” of an employer, the Court found that Congress did not intend to impose individual liability; rather, Congress meant only “to import respondeat superior liability into Title VII.” In so ruling, the Court joined ten other Circuits in holding that individuals may not be held liable under Title VII. See Mormol v. Costco Wholesale Corp., 364 F.3d 54 (2nd Cir. 2004); Sheridan v. E.I. DuPont de Nemours and Co., 100 F.3d 1061, 1077-1078 (3rd Cir. 1996); Lissau v. Southern Food Service, Inc., 159 F.3d 177, 180 (4th Cir. 1998); Smith v. Amedisys, Inc., 298 F.3d 434, 448 (5th Cir. 2002); Wathen v. General Elec. Co., 115 F.3d 400, 405 (6th Cir. 1997); Williams v. Banning, 72 F.3d 552, 555 (7th Cir. 1995); Powell v. Yellow Book USA, Inc., 445 F.3d 1074, 1079 (8th Cir.2006); Miller v. Maxwell's Intern. Inc., 991 F.2d 583, 587 (9th Cir. 1993); Haynes v. Williams, 88 F.3d 898, 901 (10th Cir. 1996); Albra v. Advan, Inc., 490 F.3d 826, 830 (11th Cir. 2007). Finally, the term “employer” does not include: (1) the United States; (2) a corporation wholly owned by the United States; (3) an Indian tribe; (4) any department or agency of the District of Columbia subject by statute to procedures of the competitive service; or (5) a bona fide membership or club (other than a labor organization) that is exempt from taxation if it employs fewer than twenty-five persons. WHO IS AN “EMPLOYEE”? Because Title VII applies only to employer-employee relationships, who constitutes an “employee” for purposes of establishing a Title VII claim is a recurring question in employment discrimination cases. Several courts have held that in order to establish an employer-employee relationship, there must be financial compensation paid to the employee. Under these decisions, interns or other unpaid working personnel are not “employees” who can state a claim under Title VII. However, some federal courts have found volunteers to be “employees” if they receive certain fringe benefits such as insurance, even if they do not receive a regular salary or wages. One court held that union stewards, although a voluntary position elected by union members, are employees of the union pursuant to Title VII. Daggitt v. United Food and Commercial Workers Int’l Union, Local 304A, 245 F.3d 981 (8th Cir. 2001). Although local union stewards served in elected volunteer positions, the court held the union was an employer because the stewards received compensation from the union for withheld union dues in the form of reimbursement, “lost time,” and additional contributions to a 401(k) program. This was payment in exchange for services rendered, and the court considered it compensation, an essential condition to the existence of an employer-employee relationship. But see Ferroni v. Teamsters, Chauffers and Warehouseman Local 222, 297 F.3d 1146 (10th Cir. 2002) (holding evidence of isolated reimbursement for lost time alone insufficient to establish an employer-employee relationship). ©2014 Kopon Airdo, LLC 22 Finally, under Title VII, public officials and their staff members are not considered “employees.” WHEN CAN A TIMELY TITLE VII CLAIM BE FILED? Before any plaintiff can file a Title VII action in court, he or she must exhaust all administrative remedies available within the Equal Employment Opportunity Commission (“EEOC”). A Plaintiff must file a charge of discrimination within 180 calendar days from the day discrimination took place. The deadline is extended to 300 calendar days if a state or local agency enforces a law that prohibits discrimination on the same basis. Once a plaintiff receives a Notice of Right to Sue from the EEOC, he or she must file a lawsuit within 90 days. The issue of when to begin calculating the 180 (or 300) day statute of limitations for filing an EEOC Charge can be somewhat complicated. On January 22, 2009, President Obama signed into law the Lilly Ledbetter Fair Pay Restoration Act of 2009 (“the Ledbetter Act”). The new law rejects the U.S. Supreme Court’s decision in Ledbetter v. Goodyear Tire & Rubber Co., 127 S. Ct. 2162 (2007), which held that the charge-filing deadline for Title VII compensation discrimination claims begins to run on the date of the first allegedly discriminatory pay decision. The Ledbetter Act amends Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, the Rehabilitation Act of 1973, and the Age Discrimination in Employment Act of 1967 to provide that the period for filing a charge commences when: (1) a discriminatory compensation decision or other practice is adopted; (2) an individual becomes subject to the decision or practice; or (3) an individual is affected by an application of a discriminatory compensation decision or practice, “including each time wages, benefits, or other compensation is paid” as a result of the decision or other practice. Thus, the statute of limitations restarts each time an employee receives a paycheck based on a discriminatory compensation decision. The Ledbetter Act is retroactive to May 28, 2007, the day before the Ledbetter decision, and applies to all pay discrimination claims pending on or after that date. Accordingly, employers should be aware that individuals who had refrained from filing compensation discrimination claims based on the Supreme Court’s Ledbetter decision may now come forward with their complaints. It is also important to note that the Ledbetter Acts provides that an unlawful employment practice occurs when “a person” is affected by a discriminatory pay decision or other practice. Therefore, pay discrimination charges filed by non-employees, such as the spouses of deceased workers, may now be cognizable so long as those individuals claim they have been affected by the discriminatory practice. It is unknown how the courts will interpret this broad language. ©2014 Kopon Airdo, LLC 23 Employers should also be aware that the statute of limitations can be extended in cases involving allegedly discriminatory policies that have a disparate impact on a group of employees in a protected class. For example, as explained above, the U.S. Supreme Court recently held that a charge filed more than 400 days after a group of black firefighter applicants were notified that they had failed a test was timely because it was filed within 300 days of when the City began hiring applicants. Lewis v. City of Chicago, 130 S.Ct. 2191 (2010). The Court explained that a plaintiff who does not file a timely charge challenging the adoption of practice may assert a disparate impact claim challenging the employer’s later application of that practice. The Court further held that “a plaintiff establishes a prima facie disparate impact claim by showing that the employer ‘uses a particular employment practice that causes a disparate impact’ on one of the prohibited bases.” As such, employers should be particularly cautious to avoid implementing policies that have a disparate impact on a protected class of employees. THE EMPLOYER-EMPLOYEE RELATIONSHIP The Seventh Circuit uses the economic reality test in determining whether the requisite employer-employee relationship exists. Heinemeier v. Chemetco, 246 F.3d 1078 (7th Cir. 2001). Under the economic reality test, the court considers the following factors: “(1) the extent of the employer’s control and supervision over the worker, including directions on scheduling and performance of work; (2) the kind of occupation and nature of skill required, including whether skills are obtained in the workplace; (3) responsibility for the costs of operation, such as equipment, supplies, fees, licenses, workplace, and maintenance operations; (4) method and form of payment and benefits; and (5) length of job commitment and/or expectations.” Generally, independent contractors are not protected by Title VII. Some courts, however, have followed the “joint employer theory,” which considers any entity that exerts significant control over the employee as an employer for purposes of Title VII. One court held that under the joint employer theory, a company employing a (temporary) employee as a result of placement services by a (temporary) employment agency was an employer under Title VII. Piano v. Ameritech, 2003 WL 260337 (N.D. Ill. Feb. 5, 2003); Daniel v. Sargent & Lundy, LLC, 2012 WL 874419, at *6, (N.D. Ill. Mar. 14, 2012) (citing Piano). In addition to the dilemma posed by independent contractors, courts have found it difficult to distinguish between employers and highly placed workers for purposes of Title VII claims. However, the Seventh Circuit has clarified that in order to properly determine who is an “employee” versus an “employer,” the source of the individual’s authority must be considered. If the authority is exercised by right, the individual is an employer. Smith v. Castaways Family Diner, 453 F.3d 971 (7th Cir. 2006); Mariotti v. Mariotti Bldg. Products, Inc., 714 F.3d 761, 767 (3d Cir. 2013) (citing Smith). In Smith, the individuals at issue were not deemed “employees” by the sole proprietor of the restaurant they managed, even though they had the power to establish the business’s policies and procedures, hire and fire other workers without approval, and share in the restaurant’s profits and losses. The Seventh Circuit held that they were not “employees” because they exercised only ©2014 Kopon Airdo, LLC 24 delegated authority. Despite the great deal of authority they wielded, the workers could not exercise rights comparable to those of a partner, owner, or director to govern the business. According to the court, “‘Employers’ are those whose authority and interest are so aligned with the business as to render them the legal personification of the business, i.e., principals rather than agents.” Id., citing EEOC v. Sidley Austin Brown & Wood, 315 F.3d 696 (7th Cir. 2002). WHO MAY SUE UNDER TITLE VII? Title VII allows only employees “claiming to be aggrieved” to sue for discrimination. 42 U.S.C. §2000e-5(f). For example, a female employee had standing to bring a Title VII claim against her employer for alleged emotional trauma she suffered as a result of the alleged sexual harassment of a female co-worker. Leibovitz v. New York City Transit Authority, 252 F.3d 179 (2d Cir. 2001). The court recognized that alleging a distinct palpable injury, although other women working in the same environment may not have had the same claim, is sufficient to establish standing to bring a Title VII claim. The appellate courts, however, are split on the meaning of “persons claiming to be aggrieved.” In particular, the courts are split on whether or not, for example, a male could raise a Title VII cause of action where female co-workers were the targets of sexual discrimination by the employer. These cases are often termed “indirect discrimination” or “associational discrimination” cases, because the plaintiff is claiming to be somehow injured by the illegal discrimination of a co-worker. (These cases do not include “reverse discrimination” cases, such as where a male is claiming to be discriminated against in favor of a female.) An illustrative case is Childress v. Richmond Virginia, 134 F.3d 1205 (4th Cir. 1998), where white male plaintiffs were held not “persons aggrieved” under Title VII when they claimed that the employer discriminated against African-American female co-workers. The court held that to the extent that the white male plaintiffs attempted to assert the rights of third persons, African-American females, the plaintiffs clearly stated no claim. The court noted that had the employer directed the discrimination toward the plaintiffs, these plaintiffs would have an injury in fact, thus making them “persons claiming to be aggrieved” and allowing them standing to sue under Title VII. Finally, the United States Supreme Court has held that former employees can bring a claim under Title VII for retaliation if the former employer commits an act after the employment relationship has ended that can be construed as retaliation, such as providing a negative reference. Robinson v. Shell Oil Co., 519 U.S. 337 (1997); Szymanski v. County of Cook, 468 F.3d 1027 (7th Cir. 2006); Matthews v. Wisconsin Energy Corp. Inc., 534 F.3d 547, 559 (7th Cir. 2008) (citing Szymanski). PROHIBITED CONDUCT UNDER TITLE VII Under Title VII, employers are prohibited from taking adverse employment actions, such as failing or refusing to hire or discharge any individual, or making decisions with respect to compensation, terms, conditions, or privileges of employment, because of race, color, religion, sex, or national origin. In addition, Title VII prohibits employers from limiting, segregating, or ©2014 Kopon Airdo, LLC 25 classifying employees or applicants for employment in any way that would deprive any individual of employment opportunities because of race, color, religion, sex, or national origin. The issue of what constitutes an adverse employment action is not always straight forward. For example, some employees might claim that trivial inconveniences, such as changes in office location, constitute adverse employment actions. The Second Circuit released an opinion regarding whether changes in an employee’s working conditions are adverse employment actions under Title VII. Tehan v. Sacred Heart University, 388 Fed.Appx. 42 (2d Cir. 2010). The Court held that absent evidence that the changes are more disruptive than a mere inconvenience or alteration of job responsibilities, such claims should be dismissed at the summary judgment stage of litigation. Thus, what constitutes an adverse employment action under Title VII should be more than a mere inconvenience or alteration of job responsibilities. Once an adverse employment action is established, Title VII plaintiffs are required to show that such actions were either intentionally or unintentionally discriminatory. Title VII prohibits both intentional and unintentional discrimination. Intentional discrimination (“disparate treatment”) occurs where an illegal factor – such as race or sex – motivates the employer’s decision. In contrast, unintentional discrimination (“disparate impact”) involves a situation where an employer’s decision is not motivated by discriminatory animus. Rather, under a disparate impact theory, an employer’s use of tests or other selection procedures disproportionately exclude people of a particular group by race, sex, or another covered basis and are not job-related. Therefore, among other acts and practices, an employer is prohibited from using any of the stated categories as a basis for hiring, firing, disciplining, setting terms of compensation, privileges, benefits or training. Many employment practices can be construed as Title VII violations even if they are not perceived by the employer as being or intended to be discriminatory. See Scheidemantle v. Slippery Rock University, 470 F.3d 535 (3d Cir. 2006) (observing that Title VII is interpreted broadly and there is a “low bar” for establishing a prima facie case of employment discrimination under the statute). Additionally, as noted, Title VII prohibits employers from maintaining employment policies that appear to be neutral on their face, but have a disparate impact on members of a protected group. If an employment policy has a disparate impact upon members of a protected group (for instance, a requirement that employees have a high school diploma without allowing a GED to stand for the equivalent of a high school diploma), then even an innocent motive or good intention on the part of the employer will not necessarily absolve it from liability. For example, a fire department’s physical agility test was held to violate Title VII because it had a disparate impact on females. Pietras v. Farmingville Fire District, 180 F.3d 468 (2d Cir. 1999). In determining whether a disparate impact existed, the court cited with approval the EEOC’s “4-6 Rule”: If a test pass rate for women is less than 80% of the pass rate for men, it constitutes a prima facie case of disparate impact under Title VII. In that case, the court found the physical agility test failed the 4-6 Rule because the pass rate for volunteer firefighters was 57% for women and 95% for men. ©2014 Kopon Airdo, LLC 26 In a similar case, the Eighth Circuit held that a pre-employment strength test used at a sausage-making plant discriminated against female job applicants. EEOC v. Dial Corp., 469 F.3d 735 (8th Cir. 2006). In this case, fewer than 40% of female applicants passed the test, while more than 95% of male applicants passed. The court found that the test not only had a disparate impact on women, but it was more difficult than the sausage-making jobs themselves and did not correlate with safe and efficient job performance. On the other hand, a casino’s policy of requiring female beverage servers to wear makeup, but prohibiting male beverage servers from wearing makeup, does not constitute disparate treatment under Title VII, because when an employer’s appearance policy does not unreasonably burden one gender more than the other, that policy will not violate Title VII. Jespersen v. Harrah’s Operating Co., 444 F3d. 1104 (9th Cir. 2006). Courts have generally upheld employers’ sex-differentiated appearance standards so long as the policy equally burdens both sexes with different types of standards. One court has stated that employers cannot avoid liability under Title VII for harassment by co-worker employees by adopting a “see no evil, hear no evil” policy. Howard v. Winter, 446 F.3d 559, 567 (4th Cir. 2006); Ocheltree v. Scollon Productions, Inc., 335 F.3d 325 (4th Cir. 2003). An employer will incur liability even without knowledge of the harassment if it should have known about the harassment and failed to take reasonable steps to prevent the conduct. However, it has been held that an employer that promulgates a sexual harassment policy may reasonably distinguish between sexually oriented conduct that elicits complaints from an offended co-worker and arguably comparable conduct that is nonetheless tolerated by co-workers without complaint. Yeager v. City Water and Light Plant of Jonesboro, 454 F.3d 932 (8th Cir. 2006). Examples of Unlawful Conduct Common forms of unlawful religious discrimination include: • Refusing to hire individuals of a certain religion, imposing stricter promotion requirements for persons of a certain religion, and imposing more or different work requirements on an employee because of that employee’s religious beliefs or practices. • Religious slurs or hostility. Feingold v. New York, 366 F.3d 138 (2nd Cir. 2004). • Adverse employment actions based on religious views. Carey v. Marcicopa County, 602 F.Supp.2d 1132 (D. Ariz. 2009). • Maintaining policies that restrict forms of religious expression, which do not have a comparable effect on workplace efficiency and do not impose an undue hardship on the employer, such as: o Requiring employees to be clean shaven with short haircuts, Brown v. F.L. Roberts & Co. Inc., 419 F.Supp.2d 7 (D. Mass 2006); ©2014 Kopon Airdo, LLC 27 o Requiring employees to sign written acknowledgments of diversity policies that require employees to ascribe worth to behavior that conflicts with religious beliefs, Buonanno v. AT&T Broadband, LLC, 313 F.Supp.2d 1069 (D.Colo. 2004); and o Requiring employees to participate, or not participate, in a religious activity as a condition of employment. However, Title VII provides exceptions to this requirement in certain circumstances, which permit discrimination on the basis of religion. These exceptions are discussed in the Exemptions for Religious Organizations section below. Generally, an employer may not place more restrictions on religious expression than on other forms of expression that have a comparable effect on workplace efficiency. Therefore, employers must permit employees to engage in religious expression, unless the religious expression would impose an undue hardship on the employer. Common forms of unlawful race/color discrimination include: • Discriminatory recruiting, hiring, and advancement practices, such as: o Soliciting applications only from sources in which all or most potential workers are of the same race or color; o Requiring applicants to have a certain educational background that is not important for job performance or business needs; or o Testing applicants for knowledge, skills or abilities that are not important for job performance or business needs. • Compensation and other employment terms, conditions, and privileges based on race/color. Race or color discrimination may not be the basis for differences in pay or benefits, work assignments, performance evaluations, training, discipline or discharge, or any other area of employment. • Segregation and classification of employees based on race/color, such as: o Physically isolating them from other employees or from customer contact; o Delegating assignments according to race or color; o Excluding members of one group from particular positions; or o Grouping or categorizing employees or jobs so that certain jobs are generally held by members of a certain protected group. ©2014 Kopon Airdo, LLC 28 Common forms of unlawful national origin discrimination include: • Accent discrimination, such as basing an employment decision on an employee’s foreign accent, unless the accent materially interferes with job performance. • English fluency requirements, unless English fluency is required for the effective performance of the position. • English-only rules, unless adopted for nondiscriminatory reasons such as when necessary to promote the safe or efficient operation of the employer's business. Common forms of unlawful sex discrimination include: • Recruiting, hiring, and advancing employees on the basis of sex. • Basing compensation and other employment terms, conditions, and privileges of employment on sex. • Segregating and classifying employees on the basis of sex. • Harassing on the basis of sex, such as: ©2014 Kopon Airdo, LLC • Unwanted jokes, gestures, offensive words on clothing, and unwelcome comments and banter. • Touching and any other bodily contact such as scratching or patting a coworker's back, grabbing an employee around the waist, or interfering with an employee's ability to move. • Repeated requests for dates that are turned down or unwanted flirting. • Transmitting or posting e-mails or pictures of a sexual or other harassmentrelated nature. • Displaying sexually suggestive objects, pictures, or posters. • Playing sexually suggestive music. • Implying that a subordinate employee must sleep with his or her supervisor in order to keep a job or advance in one’s position. • Belittling an employee by using sexist or demeaning terms. 29 LIMITATIONS ON VOIDING POLICIES TO AVOID LIABILITY Employers attempting to avoid Title VII liability should be cautious about voiding certain policies because the act of voiding policies, even in an attempt to prevent discrimination against one class of employees may result in blatant discrimination against another class of employees. Ricci v. DeStefano, 129 S. Ct. 2658 (2009); U.S. v. Brennan, 650 F.3d 65, 72 (2d Cir. 2011) (citing Ricci). In Ricci, a group of white firefighters and one Hispanic firefighter sued the City of New Haven, alleging that the City’s refusal to certify the results of a promotional examination violated Title VII. The City claimed the voiding of the examination results was necessary to avoid disparate-impact liability, as no black firefighters qualified for promotions. The Supreme Court addressed the question of whether the City’s purpose – to avoid disparate-impact liability – excuses what otherwise would have been prohibited disparate-treatment discrimination. The Court found that the City had no strong basis in evidence that the tests were discriminatory against black firefighters and, therefore, the City was in violation of Title VII when it voided the exam results. Based on the holding in Ricci, employers are strongly encouraged to consult with counsel before taking action with respect to any policies or rules that impact particular classes of employees. EMPLOYER’S USE OF INFORMATION ATTAINED SUBSEQUENT TO THE DISCRIMINATORY ACT If an employer performs a discriminatory act in violation of Title VII, it may still be held liable even if after the act (i.e. termination, demotion, failure to hire, etc.) the employer discovers information that would have justified the action. McKennon v. Nashville Banner Publ’g Co., 513 U.S. 352 (1995); Serrano v. Cintas Corp., 699 F.3d 884, 903 (6th Cir. 2012) (citing McKennon). In McKennon, the court refused to allow an employer to use after-acquired evidence of misconduct as its “legitimate, nondiscriminatory” reason for the plaintiff’s discharge. As the court reasoned, “[t]he employer could not have been motivated by knowledge it did not have and it cannot now claim that the employee was fired for the nondiscriminatory reason.” The Seventh Circuit applied McKennon when it held that a plaintiff who alleged the defendant police department discriminated against him on the basis of his race in failing to hire him could recover, despite the fact that the plaintiff was not a qualified applicant for the position because he was over the statutory hiring age. O’Neal v. City of New Albany, 293 F.3d 998 (7th Cir. 2002). Employers should be aware that this standard is not applicable in the Family and Medical Leave Act (“FMLA”) discrimination setting. Under an FMLA decision regarding after-acquired evidence, the Seventh Circuit held that when an employer discovers information during an employee’s FMLA leave that would otherwise form the basis of a valid termination, the law does not act as a bar to adverse employment action. Cracco v. Vitran Express, 559 F.3d 625 (7th Cir. 2009); Pagel v. TIN, Inc., 695 F.3d 622, 629 (7th Cir. 2012) (citing Cracco). However, this standard is unique to FMLA discrimination claims. Nevertheless, if an employer discovers evidence of employee wrongdoing which would have led to the employee’s discharge, then the employee’s right to back pay is limited to the period before the discovery of this after-acquired evidence. Sheehan v. Donlen Corp., 173 F.3d 1039, 1047 (7th Cir. 1999); Lalowski v. Corinthian Schools, Inc., No. 10 C 1928, 2013 WL ©2014 Kopon Airdo, LLC 30 1788353, at *8 (N.D. Ill., April 26, 2013). This holding is particularly important for failure-to-hire cases. In such a case, even if the employer is found liable for employment discrimination, the applicant becomes unable to recover back pay if it is determined that the applicant lied on his or her employment application. Under Sheehan, it is clear that after-acquired evidence in Title VII cases cannot operate to bar all relief, but it can be used to limit back pay. BURDENS OF PROOF A Title VII complainant may prove discrimination in one of two ways: under the direct method, by establishing that the employer acted with a discriminatory motivation; or under the indirect method, by demonstrating a prima facie case and shifting the burden of proof as set forth by the Supreme Court in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1981). Under either route, the complainant must show that a discriminatory reason motivated the decision-maker. If this is established, then the employer can defend on the grounds that it would have taken the same action in the absence of discrimination. See Board of Education of the City of Chicago v. Cady, 369 Ill. App. 3d 486 (Ill. App. Ct. 2006) (noting that, although the employer’s career placement office may have described a teaching position as being open to minorities only, the employer presented the affirmative defense that it would not have hired the complainant even in the absence of the alleged discrimination because he was not qualified for the teaching position). Direct Method of Proof A complainant proceeding under the direct method may offer either direct or circumstantial evidence that the employer’s decision was motivated by an impermissible purpose, such as race, gender, etc. Rudin v. Lincoln Land Community College, 420 F.3d 712 (7th Cir. 2005); Diadenko v. Folino, 890 F.Supp.2d 975, 988-89 (N.D. Ill. 2012) (citing Rudin). Direct evidence of discrimination has been described as evidence that, if believed by the trier of fact, would prove discrimination without reliance on inference or presumption. Rudin, 420 F.3d at 712. Alternatively, a complainant can present “a convincing mosaic” of circumstantial evidence that would allow the trier of fact to infer intentional discrimination. Rhodes v. Illinois Department of Transportation, 359 F.3d 498 (7th Cir. 2004). McDonnell Douglas Burden-Shifting Analysis Complainants rarely present direct evidence of discrimination. Instead, Title VII cases often proceed under the indirect method of proof, which is also known as the McDonnell Douglas burden-shifting analysis. See McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). Under this analysis, the plaintiff employee first bears the burden of presenting a prima facie case of discrimination by the employer, which includes proving that: (1) he/she is a member of a protected class; (2) he/she was meeting the employer’s legitimate expectations; (3) he/she suffered an adverse employment action; and (4) other similarly situated employees who were not members of the protected class were given more favorable treatment. Davis v. Con-Way Transportation Central Express, Inc., 368 F.3d 776 (7th Cir. 2004); Haddad v. City Colleges of Chicago, No. 10 CV 6528, 2012 WL 5363413, at *4 (N.D. Ill Oct. 30, 2012) (citing Davis).. The establishment of a prima facie case creates a rebuttable presumption of discrimination. ©2014 Kopon Airdo, LLC 31 Federal circuits differ as to whether an employer’s “legitimate job expectations” for an employee constitute a prima facie element of the McDonnell Douglas burden-shifting method of proof, or whether it simply merges with the pretext inquiry. The majority of courts, however, consider the employer’s evaluation of an employee after the prima facie stage. For example, in Arnold v. Nursing and Rehab Ctr. at Good Shepherd, LLC, 471 F.3d 843 (8th Cir. 2006), the Eighth Circuit held that the district court erred by requiring the plaintiff, as part of her prima facie case, to show that she performed her job satisfactorily instead of merely requiring her to show that she was qualified. According to the court, “[b]y requiring [the plaintiff] to prove that she executed her duties satisfactorily, the district court raised the standard set by the Supreme Court for what suffices to show qualification.” Thus, the fact that the plaintiff was a duly licensed nurse and had acceptably performed for nearly a year before her discharge, was sufficient to make out a prima facie case. But see Warch v. Ohio Casualty Insurance Co., 435 F.3d 510 (4th Cir. 2006) (allowing the issue of the employer’s evaluation of the employee’s job performance to be presented at the prima facie stage). A plaintiff must also establish the existence of an adverse employment action. While an adverse employment action must be material and more than a mere inconvenience, it may take many forms. Timmons v. General Motors Corp., 469 F.3d 1122 (7th Cir. 2006) (holding that placing an employee on involuntary disability leave constituted an adverse employment action). Adverse employment actions include, but are not limited to, termination of employment, demotion evidenced by a decrease in wage or salary, a less-distinguished title, material loss of benefits, significantly diminished material responsibilities, or other indications that might be unique to a particular situation. Id.; but see Joseph v. Leavitt, 465 F.3d 87 (2d Cir. 2006) (holding that application of the employer’s disciplinary policies to an employee, without more, does not constitute an adverse employment action). The Second Circuit Court of Appeals’ decision in Cunningham v. New York State Dep’t of Labor, 326 Fed.Appx. 617 (2d Cir. 2009), underscores that minor workplace annoyances and grievances do not support a discrimination case. In Cunningham, the plaintiff alleged that his employer discriminated against him on the basis of his race by accusing him of “time abuse,” reassigning him from a fifth-floor office to a first-floor office, opposing the hiring of his son for a summer job, discontinuing a training conference organized by him, excluding him from a “Welfare-to-Work” conference and a decision to hire an outside consultant. Although he conceded that an adverse employment action typically involves “discharge, refusal to hire, refusal to promote, demotion, reduction in pay, and reprimand,” the plaintiff argued that, when taken together, his complaints constituted an adverse employment action, and thus he satisfied his prima facie race discrimination case. The court disagreed and held that he failed to establish a prima facie case of race discrimination, finding the plaintiff’s complaints involved only “everyday workplace grievances, disappointments, and setbacks” not amounting to a “materially adverse change in the terms or conditions of his employment.” Once an employee proves a prima facie case of discrimination, the burden of proof shifts to the employer to articulate a legitimate, nondiscriminatory purpose for the adverse employment action. If the employer is capable of showing this, the burden then shifts back to the employee to prove the employer’s legitimate, nondiscriminatory purpose was pretextual. Grube v. Lau ©2014 Kopon Airdo, LLC 32 Industries, Inc., 257 F.3d 723, 728 (7th Cir. 2001); Sommerfield v. City of Chicago, No. 08 C 3025, 2013 WL 4047606, at *17 (N.D. Ill. Aug. 9, 2013) (citing Grube). Pretext for discrimination means “more than an unusual act; it means something worse than a business error; pretext means deceit used to cover one’s tracks.” Thus, to establish an employer’s pretext, the employee must offer proof that the employer’s stated reason was not the true reason for its action. Forrester v. Rauland-Borg Corp., 453 F.3d 416 (7th Cir. 2006); Gilva v. Piedmont Plastics, Inc., NO. 10-CV-818, 2012 WL 601863, at *9 (N.D. Ill Feb. 23, 2012) (citing Forrester). An employee may prove pretext through circumstantial evidence, comparative evidence, statistics, or direct evidence of discrimination. Gordon v. United Airlines, Inc., 246 F.3d 878 (7th Cir. 2002). For example, a plaintiff might establish pretext by demonstrating that an employer: (1) failed to follow its own policies; (2) treated similarly situated employees in a disparate manner; or (3) made substantial changes over time in its proffered reason for an employment decision. Arnold v. Nursing and Rehab Ctr. at Good Shepherd, LLC, 471 F.3d 843 (8th Cir. 2006). It is not enough, however, to show that the decision was merely ill-considered or foolish. Dyrek v. Garvey, 334 F.3d 590 (5th Cir. 2003). Interestingly, the Sixth Circuit recently concluded that an employer’s silence following an employee’s announcement of her pregnancy was evidence of pretext “because it can be read as speculation regarding the impact of [the employee’s] pregnancy on her work…” The court further noted that “an employer’s speculation or assumption about how an employee’s pregnancy will interfere with her job can constitute evidence of discriminatory animus.” Asmo v. Keane, 471 F.3d 588 (6th Cir. 2006). Even if an employee cannot show that she satisfied the employer’s legitimate expectations, the employee may still prove a prima facie case of discrimination if she is capable of establishing that the employer’s legitimate expectations were pretextual. Brummett v. Lee Enterprises, Inc., 284 F.3d 742 (7th Cir. 2002); Haddad, 2012 WL 5363413, at *4 (citing Brummett). However, if the employer’s policy is facially legitimate, a court of review will consider the policy valid. In Brummett, the court held that the employer’s expectation of employees possessing good driving records was facially legitimate and therefore not a pretext for terminating the plaintiff. An opinion from the First Circuit involved a failure-to-hire discrimination claim, where the court held that the job applicant failed to show that the employer’s articulated nondiscriminatory reasons for not hiring him, which included his lack of current knowledge or experience, his status as a non-current employee, and the messy appearance of his application, were a pretext for discrimination. Clifford v. Barnhart, 449 F.3d 276 (1st Cir. 2006). The court found that the current knowledge and experience requirements were implicitly included in the vacancy announcement, they were relevant to the applicant’s ability to perform the job, the plaintiff lacked a technical ability comparable to that of the selected candidate, and the neat appearance of an application could reflect the applicant’s substantive abilities. The court further noted that the plaintiff conceded that the preference for hiring current employees was almost always followed for the applied-for position. Thus, the plaintiff failed to show pretext with respect to the employer’s proffered reasons for not hiring him. ©2014 Kopon Airdo, LLC 33 Similarly, the Seventh Circuit has opined that, in failure-to-hire cases, courts and administrative bodies do not sit as super-personnel departments where disappointed applicants or employees can have the merits of an employer’s decision replayed to determine best business practices. Holmes v. Potter, 384 F.3d 356, 361-2 (7th Cir. 2004) (quoting Stewart v. Henderson, 207 F.3d 374, 378 (7th Cir. 2000)). Generally, asserting that a decision was mistaken or foolish is insufficient to attempt to establish pretext. Instead, courts look to the truth of the employer’s explanation. Mixed-Motive Analysis In “mixed-motive” cases (cases where it is shown that both legitimate and illegitimate considerations motivated an employer’s conduct), the United States Supreme Court has held that the employee may meet his/her burden by presenting circumstantial evidence of the employer’s pretext. Desert Palace, Inc. v. Costa, 539 U.S. 90 (2003); Claudio v. Mattituck, 2013 WL 3820671, at *8 (E.D.NY July 24, 2013) (citing Desert Palace). The Court found that if the employee presents some evidence indirectly showing that the employer’s decision was made on the basis of an illegitimate consideration, the employee has met the burden and the jury may receive “mixed-motive” instructions. Specifically, the Court held that a plaintiff is only required to demonstrate that an impermissible factor was used with respect to any employment practice. The Court’s decision in Desert Palace has created dispute among the circuits regarding the proper application of the McDonnell Douglas burden-shifting analysis described above. Some courts have held that the decision did not affect the McDonnell Douglas analysis, while others have held that it renders the analysis meaningless. The latter position seems unlikely, since the Court recently applied the traditional McDonnell Douglas analysis in Raytheon Co. v. Hernandez, supra, a 2003 ADA decision. However, a Fifth Circuit decision incorporated the Desert Palace decision with McDonnell Douglas analysis in a way that allows plaintiffs to show something other than “pure” pretext. Rachid v. Jack in the Box, Inc., 376 F.3d 305 (5th Cir. 2004); McMann v. Greystar Management Services, LP, 2013 WL 6243847, at *6 (W.D. Texas Dec.2, 2013) (citing Rachid). The Rachid court considered a claim arising under the Age Discrimination in Employment Act and held that direct evidence was not required for a plaintiff to receive a mixed-motive instruction. Instead, the court created a hybrid analysis under which, if a defendant has met his/her burden of production under the traditional McDonnell Douglas analysis, a plaintiff may then rebut the proffered reason by showing either: (1) the defendant’s reason was not true, but was instead pretext for discrimination; or (2) that the defendant’s reason, while true, was only one of the reasons for its conduct, and another “motivating factor” was the plaintiff’s protected characteristic. It is the second prong of this hybrid test that incorporates the mixed-motive analysis. The Fourth Circuit took a different approach in Diamond v. Colonial Life & Accident Ins. Co., 416 F.3d 310 (4th Cir. 2005). The plaintiff in Diamond argued that the court’s holding in Desert Palace abrogated the burden-shifting analysis set forth in McDonnell Douglas, and that to survive a motion for summary judgment, a plaintiff need only establish the initial prima facie showing. Under the plaintiff’s argument, an employer with a legitimate, nondiscriminatory ©2014 Kopon Airdo, LLC 34 reason for allegedly discriminatory conduct could only assert that reason as an affirmative defense, not as a basis for summary judgment. The Fourth Circuit rejected this argument and asserted that Desert Palace had no practical effect on the McDonnell Douglas proof paradigm. A plaintiff in a discrimination case has always had “two avenues of proof” available to avoid summary judgment. Desert Palace simply clarified that circumstantial as well as direct evidence could be used to establish a genuine issue of material fact regarding the existence of a discriminatory motive. However, if no such evidence exists, a plaintiff may still survive summary judgment under the traditional burden-shifting analysis, and, under Diamond, Desert Palace did nothing to alter that analysis. Use of Comparators One court has held that, in determining if an employer’s promotion decision was pretextual, it is not sufficient to merely compare the qualifications of the plaintiff with those of the individual awarded the position. Millbrook v. IBP, Inc., 280 F.3d 1169 (7th Cir. 2002); Hitchcock v. Angel Corps, Inc., 718 F.3d 733, 738 (7th Cir. 2013) (citing Millbrook). The court stated that considering the qualifications of individuals considered for a position alone without any evidence of intentional discrimination is not sufficient to support a finding of discrimination. Should the difference in qualifications be great, however, such a comparison may be sufficient. See Harvey v. Office of Banks and Real Estate, 377 F.3d 698 (7th Cir. 2004). Many courts agree with the Seventh Circuit’s position in Harvey, but dissension remains as to how great the difference in qualifications must be in order for a plaintiff to avoid summary judgment. The Fifth Circuit granted summary judgment against a plaintiff who, despite offering some evidence of greater qualification, was unable to show that her qualifications glaringly outshined the candidate who received the position. Cook v. Mississippi Dep’t of Human Servs., 108 Fed. Appx. 852, (5th Cir. 2004). Because the plaintiff’s qualifications did not “jump off the page and slap [the justices] in the face,” the court held that no reasonable juror could conclude that her qualifications were blatantly superior and therefore capable of establishing pretext. The Ninth Circuit, on the other hand, has expressly rejected the Fifth Circuit’s “slap in the face” standard. Raad v. Fairbanks N. Star Borough Sch. Dist., 323 F.3d 1185 (9th Cir. 2003). Instead, the Raad court required only some basis for disbelieving the employer. Cat’s Paw Analysis As indicated above, the Supreme Court held that an employer can be held liable for violating the Uniformed Services Employment and Reemployment Rights Act under the “cats paw” theory if the employer relied on more than one individual’s advice in making the decision. Staub v. Proctor Hospital, 131 S. Ct. 1186 (2011). As stated above, this is known as the “cat’s paw” theory of liability. The term “cat’s paw” derives from the 17th century fable “The Monkey and the Cat” by Jean de La Fontaine (16211696). Id. In the fable, a monkey persuades a cat to snatch chestnuts from a fire. Consequently, the cat burns her paw and the monkey is left with all of the chestnuts. The cat’s paw theory has been applied to discrimination law to hold employers liable for Title VII violations, even when ©2014 Kopon Airdo, LLC 35 they are unbiased, if they are influenced by biased employees- just as the unsuspecting cat was influenced by the monkey. For example, the Fifth Circuit held that the cat’s paw theory applies so long as the same co-worker “possessed leverage, or exerted influence, over the titular decision-maker.” Roberson v. Alltel Information Services, 373 F.3d 647 (5th Cir. 2004); Hervey v. Mississippi Dept. of Educ., 404 Fed.Appx. 865, 872 (5th Cir. 2010). Now that the Supreme Court reversed and remanded Straub, plaintiffs will have an easier time presenting evidence of discriminatory animus by non-decisionmakers under the cat’s paw theory. SEXUAL HARASSMENT Courts may also find a violation of Title VII if sexual harassment is established by the employee showing the existence of either: (1) a hostile work environment; or (2) quid pro quo harassment (when a term of employment is conditioned upon acceding to unwelcome sexual behavior). Hostile Work Environment A hostile work environment exists where the workplace is permeated with discriminatory behavior that is sufficiently severe or pervasive for a reasonable person to perceive the environment as abusive. See Patton v. Keystone, 455 F.3d 812 (7th Cir. 2006) (explaining, “Title VII protects against employees being subject to a workplace so permeated with harassment on the basis of sex that the conditions of employment are altered and a ‘hostile’ (or ‘abusive’) work environment is created.”). It is the harasser’s conduct that must be severe or pervasive, not the alteration of the conditions of employment. Harris v. Forklift Systems, Inc., 510 U.S. 17 (1993). Moreover, the discrimination or abusive conduct must be directed toward a particular gender. EEOC v. Harbert-Yeargin, Inc., 266 F.3d 498 (6th Cir. 2001). Thus, the hostile environment claim may be supported by sexist remarks which are not sexual, such as, “women don’t belong in the workplace.” Boumehdi v. Plastag Holdings, LLC, 489 F.3d 781 (7th Cir. 2007) (holding that although the plaintiff’s co-workers directed crude and sexually suggestive language toward the plaintiff, the conduct was not sexual discrimination because there was no evidence that the harasser was motivated by sexual desire or was expressing a general hostility toward a certain sex). Courts will consider the frequency of the conduct, its severity, whether it is physically threatening or humiliating as opposed to a mere offensive utterance, and whether the conduct interferes with the employee’s work performance. Harris, 510 U.S. 17. As the Seventh Circuit noted in Patton, supra, an environment does not rise to the level of “hostile” unless “a reasonable person would find it offensive and the plaintiff actually perceived it as such.” The “severe and pervasive” requirement can be very difficult to establish. In Bilal, the plaintiff, a receptionist, filed a charge of discrimination, followed by a complaint in the district court, alleging that the CEO of the company she worked for created a hostile work environment. ©2014 Kopon Airdo, LLC 36 Bilal v. Rotec Industries, Inc., 326 Fed. Appx. 949 (7th Cir. 2009). The allegations set forth in Bilal were particularly disturbing. Specifically, the plaintiff alleged that the CEO made sexual comments about her body and “what he would do with her [body] if given the opportunity.” She also alleged that he called her a “useless tease” and told her that “he knows exactly what to do with a tease.” At one point, he allegedly referred to her as his “beautiful, black, long-legged stallion.” He also told her that “if she had sex with him it would make her job better.” He invited her out to dinner on multiple occasions and she declined every time. In addition to the alleged comments, she also alleged that he “touched her thigh and caressed her buttocks,” “rubbed his genitals against her arm,” and “took a chocolate out of his mouth and placed it in her mouth while she was speaking.” Notwithstanding the alarming allegations set forth in Bilal, the district court granted summary judgment for the company with respect to the issue of hostile work environment and the Seventh Circuit affirmed because the alleged conduct was not so “severe and pervasive” as to alter the conditions of the plaintiff’s employment. The Seventh Circuit reasoned that the alleged comments “though clearly boorish and unprofessional, were not the type of humiliating and threatening statements that could be considered severe in isolation.” Id. at 7. Generally, isolated sexually offensive incidents will not support a sexual harassment claim. “The [harassing] incidents must be repeated and continuous; isolated acts or occasional episodes will not merit relief.” Kotcher v. Rosa & Sullivan Appliance Center, Inc., 957 F.2d 59, 62 (2d Cir. 1992); McKenzie v. Illinois Department of Transportation, 92 F.3d 473, 480 (7th Cir. 1996). For example, in Clark County Sch. Dist. v. Breeden, 532 U.S. 268 (2001), a school district employee, who was required her to review job applicant profiles, sued the school district after one profile contained a sexually explicit statement, about which her male co-workers in the screening process made comments and laughed. The United States Supreme Court found that this single incident was not enough to constitute sexual harassment, and stated that sexual harassment is actionable under Title VII only if it is so severe or pervasive as to alter conditions of victim's employment and create an abusive working environment. Similarly, the First Circuit has held that a supervisor’s conduct in making a gesture indicating a desire to have sex with the plaintiff, while certainly crude, comprised only a single incident and was not severe or pervasive enough to establish a hostile environment. Pomales v. Celulares Telefonica Inc., 447 F.3d 79 (1st Cir. 2006). Nevertheless, courts have recognized that direct contact with an “intimate body part” is a severe form of sexual harassment and the Seventh Circuit suggested that a supervisor running his hand up the employee’s inner thigh and under her shorts “might be sufficient alone to create an abusive working environment.” Patton v. Keystone, 455 F.3d 812 (7th Cir. 2006). However, the Eighth Circuit held that a single instance where a co-worker touched and grabbed an employee’s breast was not sufficiently severe to create a hostile work environment. Sutherland v. Missouri Dept. of Corrections, 580 F.3d 748 (8th Cir. 2009). The Supreme Court has also noted that Title VII is not a “general civility code,” and that conduct must be examined in the social context in which it occurs. Oncale v. Sundowner Offshore Services, 523 U.S. 75 (1998). For instance, certain conduct may be acceptable on a ©2014 Kopon Airdo, LLC 37 football field but inappropriate in the coach’s office. Furthermore, the requirement of severe conduct ensures that courts and juries do not mistake ordinary socializing in the workplace for discriminatory conditions of employment. Id. Accordingly, the Seventh Circuit held that where co-workers cursed at the plaintiff and used vulgar language in her presence, the incidents were “more reflective of run of the mill uncouth behavior than an atmosphere permeated with discriminatory ridicule and insult.” Racicot v. Wal-Mart Stores, Inc., 414 F.3d 675 (7th Cir. 2005). On the other hand, however, a company president propositioning an employee for sexual activity three times during the course of a single meeting was found to be so severe that a jury could conclude that it constituted a hostile work environment. Quantock v. Shared Marketing Servs. Inc., 312 F.3d 899 (7th Cir. 2002). The court did not believe the conduct was pervasive, but in considering that the president made the requests for sex directly to the plaintiff, the president’s position of authority, and the close working quarters, the court concluded that the conduct was so severe that a reasonable jury could find that there was a hostile work environment. But see Krause v. Turnberry Country Club, 571 F.Supp. 2d 851 (N.D. Ill. 2008) (holding that employer’s conduct included asking the plaintiff what type of underwear she wore, requesting to see the plaintiff's tan lines, telling the plaintiff that he bought his wife a sex toy, and asking the plaintiff to engage in phone sex did constitute pervasive and severe conduct). Additionally, where sexual contact occurs, claims of harassment do not necessarily hinge on whether that contact was consensual. That the sexual contact which occurred was “voluntary” in the sense that the plaintiff was not forced to participate is never the appropriate consideration. Instead, it is whether the alleged sexual advances were unwelcome. Rodriguez v. City of Houston, 250 F. Supp. 2d 691 (S.D. Tex. 2003). A case from the Southern District of Illinois illustrates that the consideration is not as subjective as it might first appear. In Boyd v. Vonnahmen, the court stated that the appropriate question is “whether the victim by her conduct indicated that the alleged sexual advances were unwelcome, not whether her actual participation in sexual intercourse was voluntary.” Boyd, 1995 WL 420040 (S.D. Ill. March 29, 1995) (emphasis added), citing Meritor Savings Bank v. Vinson, 477 U.S. 57 (1986). Quid Pro Quo Harassment Quid pro quo harassment occurs where the employee’s acceptance of the harassment is an expressed or implied condition of employment or advancement, or where the employee’s rejection of the harassing conduct leads to a tangible employment action. In other words, quid pro quo harassment occurs where a supervisor conditions the granting of an economic or other job benefit upon the receipt of sexual favors from a subordinate, or punishes that subordinate for refusing to comply. Cortes v. Nieves Valle, 253 F. Supp. 2d 206 (D. P.R. 2003), aff’d, 375 F.3d 35 (1st Cir. 2004). In Cortes, quid pro quo harassment was found where a supervisor repeatedly propositioned a female employee with whom he had a previous sexual relationship, and terminated the employee upon her rejection of those advances. However, feelings of job insecurity alone are insufficient to constitute the tangible employment action required to adequately plead a claim of quid pro quo harassment. An v. Regents of U. of Cal., 94 Fed. Appx. 667, 2004 WL 188192 (10th Cir. 2004). ©2014 Kopon Airdo, LLC 38 SAME-SEX HARASSMENT Title VII also prohibits same-sex harassment, which constitutes discrimination. A plaintiff may be able to establish discrimination resulting from same-sex harassment under three different theories: (1) an alleged homosexual harasser made explicit or implicit proposals of sexual activity; (2) the harasser was motivated by general hostility to the presence of persons of the plaintiff’s sex in the workplace; or (3) by offering direct, comparative evidence showing how the harasser treated members of both sexes in the workplace. La Day v. Catalyst Technology Inc., 302 F.3d 474 (5th Cir. 2002). In contrast, in Le Grand v. Area Resources for Community and Human Services, 394 F.3d 1098 (8th Cir. 2005), the court held that where a parish priest propositioned the plaintiff, hugged and kissed the plaintiff, and brushed his hand against the plaintiff’s crotch, all over a nine-month period, the conduct was not severe or pervasive enough to be actionable as same-sex harassment. Same-sex harassment can be motivated not only by sexual desire, but also by general hostility. Oncale v. Sundowner Offshore Services, Inc., 523 U.S. 75 (1998). When analyzing a same-sex harassment case, courts use “common sense, and an appropriate sensitivity to social context” to determine if the conduct is mere teasing and horseplay with the same sex or a hostile and abusive environment. For instance, in Johnson v. Hondo, 125 F.3d 408 (7th Cir. 1997), the Seventh Circuit noted that expressions such as “fuck me,” “kiss my ass,” and “suck my dick,” are commonplace in certain circles, and more often than not, when used (particularly when uttered by men speaking to other men), the use has no connection whatsoever with the sexual acts to which they make reference, even when they are accompanied by “a crotch-grabbing gesture.” Johnson, at 412. The employer’s motion for summary judgment was granted, with the court finding that the plaintiff failed to raise a genuine issue of material fact, as the alleged expressions were “nothing more than vulgar provocations having no causal relationship to Johnson’s gender as a male.” Id., at 413. But see Shepherd v. Steels Corp., 168 F.3d 998 (7th Cir. 1999) (holding that comments “borne of sexual attraction” such as referring to the plaintiff as a “handsome young man,” an encounter where a co-employee “rubbed himself into an erection” while the plaintiff was laying on his stomach and the co-employee urged the plaintiff to turn over, lest he “crawl up on top of the plaintiff and fuck him in the ass,” and the co-employee remarking to Shepherd another time that “[a] man can come if he's fucked in the ass,” were considered by the court to exceed casual obscenity.) Same-sex harassment claims can only be raised where the harassment is “because of sex.” Thus, a same-sex harassment claim under Title VII will not succeed where the defendant harasses an individual based on sexual orientation or harasses males and females alike without regard to gender. Caines v. Forest Park, No. 02 C 7472, 2003 WL 21518558 (N.D. Ill. 2003). For example, in Nichols v. Azteca Restaurant Enterprises, Inc., 256 F.3d 864 (9th Cir. 2001), the court held that a male restaurant worker’s complaints of abuse by male co-workers were “because of” his sex and were therefore actionable under Title VII. The court found that the verbal abuse he suffered at the hands of his male co-workers, which included referring to him as “she” and “her,” commenting that he walked and carried his tray “like a woman,” and mocking him for not having sexual intercourse with a female friend, was sufficient to establish hostile work ©2014 Kopon Airdo, LLC 39 environment sexual harassment. This abuse, according to the court, reflected a belief among his co-workers that he did not act as a male should. Similarly, in Shepherd v. Slater Steels Co., 168 F.3d 998, 1001 (7th Cir. 1999), a male employee claimed that he was sexually harassed by a male co-worker, and the Seventh Circuit Court of Appeals found that the complainant had put forth a genuine issue of material fact as to whether or not he was harassed on the basis of his sex. Among his allegations, the complainant alleged that the harasser called him “handsome,” slapped him on the buttocks, exposed his penis four or five times weekly, and repeatedly grabbed his penis and “rubbed himself” into an erection as he threatened to sexually assault the complainant. Shepherd, at 1011. The court also pointed out that the record in that matter included evidence that the alleged harasser had exposed himself to other men at the workplace. Id., at 1003. Likewise, in Prowel v. Wise Business Forms, Inc., No., 579 F.3d 285 (3d Cir. 2009), the Third Circuit Court of Appeals ruled that although federal law does not prohibit sexual orientation discrimination in the workplace, it does prohibit employers from discriminating against gay and lesbian employees who do not conform to gender stereotypes. While the United States Supreme Court recognized “gender stereotyping” discrimination as a valid claim under Title VII 20 years ago, Prowel makes clear that homosexual employees can go to trial to assert gender stereotyping claims even if the discrimination is based in part on sexual orientation, where there is sufficient evidence to conclude that the discrimination was based on the employee’s failure to conform to gender stereotypes. OTHER FORMS OF HARASSMENT While sexual harassment is the most commonly discussed form of harassment, Title VII prohibits all forms of harassment based on the categories protected by the Act. Indeed, Title VII prohibits harassment on the basis of a person’s race, color, national origin, and religion, in addition to sex. Harassment based on national origin, race/color, and religion can take many forms, including racial, ethnic, or religious slurs, workplace graffiti, or other offensive conduct directed towards an individual’s race, religion, birthplace, ethnicity, culture, or foreign accent. Regardless of the basis, harassment violates Title VII when it is so severe or pervasive that the individual being harassed reasonably finds the work environment to be hostile or abusive. Employers must be aware that a hostile environment may be created by the actions of supervisors, coworkers, or even non-employees such as customers or business partners. SEX STEREOTYPING An analysis similar to that applied by the Ninth Circuit in Nichols, discussed above, has been employed to find discrimination on the basis of gender stereotypes, even though such claims were originally characterized as outside the scope of Title VII’s protection. As mentioned above, the court in Oncale held that while harassment based on one’s sex is prohibited under Title VII, harassment based on one’s sexual orientation is not. However, in Price Waterhouse v. Hopkins, 490 U.S. 228 (1989), the Supreme Court held that Title VII’s prohibition of discrimination “because of … sex” barred gender discrimination, including sex stereotypes. The essence of the ©2014 Kopon Airdo, LLC 40 Price Waterhouse holding was that a corporation could not discriminate against a female employee because she failed to “act” like a woman. For example, the Sixth Circuit applied this logic to hold that a transsexual could state a viable claim for discrimination under Title VII. Smith v. City of Salem, Ohio, 378 F.3d 566 (6th Cir. 2004). In Smith, the plaintiff claimed that he was discriminated against because of his failure to conform to sex stereotypes by expressing feminine mannerisms and appearances. The court in Smith found such allegations sufficient to state a claim under Title VII and explicitly rejected prePrice Waterhouse holdings that transsexuals were not protected. The Smith court stated, “After Price Waterhouse, an employer who discriminates against women because, for instance, they do not wear dresses or makeup, is engaging in sex discrimination because the discrimination would not occur but for the victim’s sex. It follows that employers who discriminate against men because they do wear dresses and makeup, or otherwise act femininely, are also engaging in sex discrimination, because the discrimination would not occur but for the victim’s sex.” Similarly, the Tenth Circuit has held that Title VII’s prohibition against sex discrimination extends to transsexuals only if they are discriminated against because they are male or because they are female, not because of their status as a transsexual. Etsitty v. Utah Transit Auth., 502 F.3d 1215 (10th Cir. 2007) (ruling that an employer’s requirement that employees use restrooms matching their biological sex is not prohibited by Title VII). Judge Posner of the Seventh Circuit offered a thoughtful analysis of the developing area of sex stereotyping jurisprudence in a concurring opinion in Hamm v. Weyauwega Milk Prods., Inc., 332 F.3d 1058 (7th Cir. 2003). In Hamm, the court held that being perceived to be gay is not the same as sexual harassment. Judge Posner went on to address what he termed “a curious distinction” within Title VII case law which does not protect homosexuals from discrimination on the basis of their sexual orientation, but does protect heterosexuals who are victims of “sex stereotyping,” stating: If an employer refuses to hire unfeminine women, its refusal bears more heavily on women than men, and is therefore discriminatory. That was the Hopkins case. But if, as in this case, an employer…discriminates against effeminate men, there is no discrimination against men, just against a subclass of men. They are discriminated against not because they are men, but because they are effeminate. If this analysis is rejected, the absurd conclusion follows that the law protects effeminate men from employment discrimination, but only if they are (or believed to be) heterosexuals. To impute such a distinction to the authors of Title VII is to indulge in a most extravagant legal fiction….“Sex stereotyping” should not be regarded as a form of sex discrimination, though it will sometimes, as in the Hopkins case, be evidence of sex discrimination. However, the Second Circuit expressly rejected Judge Posner’s assertion that sex stereotyping should only serve as evidence of sex discrimination. In Back v. Hastings On Hudson Union Free Sch. Dist., 365 F.3d 107 (2d Cir. 2004), the Second Circuit held that sex stereotyping alone can constitute an actionable form of unlawful sex discrimination. In Back, the plaintiff claimed that the defendants held the stereotypical belief that young mothers were incapable of ©2014 Kopon Airdo, LLC 41 handling work and motherhood, and therefore terminated her upon completion of maternity leave. The court held that stereotypical comments made by the school’s principal and director of personnel were sufficient to constitute direct evidence of discriminatory intent and sufficient to establish a prima facie case, even where the statements were uncorroborated. Although this case was brought under Section 1983, not Title VII, the holding is nevertheless instructive regarding the importance of this developing area of discrimination law. Similarly, the Sixth Circuit upheld a sex stereotyping verdict under Title VII where a transgendered police officer was found to be demoted for failure to conform to male stereotypes. Barnes v. Cincinati, 401 F.3d 729 (6th Cir. 2005). See also Dawson v. Bumble & Bumble, 398 F.3d 211 (2d Cir. 2005). EMPLOYER LIABILITY FOR HARASSMENT BY SUPERVISORS Under Title VII, the standard for harassment by supervisors is strict liability, whereas the standard for harassment by co-workers is negligence. Title VII does not define the term “supervisor.” Until Vance v. Ball State University was decided earlier this year, there was a circuit split as to how the term “supervisor” was defined. 133 S. Ct. 2434 (2013). A majority of the Circuits concentrated on whether the individual had the authority to make key personnel decisions, such as whether the employee “had the power to fire, hire, demote, promote, transfer, or discipline another employee.” Parkins v. Civil Contractors of Illinois, Inc., 163 F.3d 1027 (7th Cir. 1998). See also Wooten v. Federal Express Corp., 325 Fed.Appx. 297 (5th Cir. 2009) (to be considered a “supervisor” under Title VII of the Civil Rights Act, a co-worker must have the power to directly affect the terms and conditions of the plaintiff’s employment (such as the authority to discipline or evaluate performance); Joens v. John Morrell & Co., 354 F.3d 938, 940 (8th Cir. 2004) (“[T]o be a supervisor, the alleged harasser must have had the power to take tangible employment action against the victim, such as the authority to hire, fire, promote, or reassign to significantly different duties.”); Doe v. Oberweis Dairy, 456 F.3d 704 (7th Cir. 2006) (concluding that a shift supervisor, although he had no authority to fire the plaintiff, was nonetheless a “supervisor” for purposes of Title VII liability because he was often the only supervisor present and was thus “in charge.”) Vance adopted the position of the majority of circuits and held that a “supervisor” under Title VII is an individual who “is empowered by the employer to take tangible employment actions against the victim.” Vance, 133 S. Ct. at 2439. A tangible employment action includes any action that would cause “a significant change in employment status, such as hiring, firing, failing to promote, reassignment with significantly different responsibilities, or a decision causing a significant change in benefits.” Id. at 2443 (internal quotations omitted). A minority of the courts took a broader approach and focused on the individual’s power to direct and control the daily, on-the-job activities of another. Mack v. Otis Elevators, 326 F.3d 116 (2d Cir. 2003). For instance, one court adopted a broad definition of which positions qualify as “supervisory” when it held that the primary focus is “whether the power the offending employee possessed was reasonably perceived by the victim, accurately or not, as giving that employee the power to adversely affects the victim’s working life.” Entrot v. BASF Corp., 359 N.J.Super. 162, 819 A.2d 447 (2003). Under this approach, the emphasis was not placed on the amount of authority the harassing employee possessed, but rather, concentrated on the victim’s reasonable perception of the harassing employee’s authority. The EEOC has also seemingly embraced this subjective test in part to determine supervisor status. See EEOC’s Enforcement Guidance on ©2014 Kopon Airdo, LLC 42 Vicarious Employer Liability for Unlawful Harassment by Supervisors, § III(B). However, Vance rejected the EEOC’s definition of “supervisor,” and the Court expressly overruled Mack. Vance, 133 S. Ct. at 2443. More specifically, in Rhodes v. Illinois Dept. of Transp., the Seventh Circuit held that when considering whether a “supervisor” was the harasser, it is not enough that the harasser had managerial authority; instead, the harasser must have served specifically as the plaintiff’s supervisor. 359 F.3d 498 (7th Cir. 2004). Rhodes was decided consistently with Vance. In Rhodes, the harasser managed the plaintiff’s work assignments, investigated complaints and disputes, and made recommendations concerning sanctions for rule violations to the Department Administrative Services Manager. However, it was undisputed that the harasser had no authority to make any decisions affecting the terms and conditions of the plaintiff’s employment, i.e., the authority to hire, fire, promote, demote, discipline or transfer. Consequently, the harasser could not be deemed a “supervisor” for purposes of Title VII. On the other hand, in 2009, the Illinois Supreme Court clarified Illinois’ position as it relates to strict liability for manager conduct. Sangamon County Sheriff’s Department v. Illinois Human Rights Commission, 233 Ill.2d 125 (2009). Although this decision related to a claim of discrimination under the Illinois Human Rights Act, as opposed to Title VII, it is likely that this decision will have an impact in the Seventh Circuit as well. In Sangamon County Sheriff’s Department, an employee claimed that a sergeant of the department sexually harassed her. The Illinois Human Rights Commission (“IHRC”) found for the employee and held the employer strictly liable for the sergeant’s actions. The employer appealed, and the Appellate Court overturned the IHRC’s decision, finding that there was no legal theory for holding the Sheriff’s Department strictly liable for the sergeant’s actions. The Illinois Supreme Court reversed, holding that employers are strictly liable for the sexual harassment of an employee by a supervisory employee. Sangamon, at 141. The Court found that even where a supervisor does not have direct authority over the employee’s working conditions, the employer can be held strictly liable for the harassment. Id., at 137. The qualification of an employee as a “supervisor” is not merely academic, as employers may be held liable under Title VII for sexual harassment by supervisors. The Supreme Court, in two decisions, clarified an employer’s liability originating from sexual harassment by its supervisors. An employer may now be held vicariously liable for the hostile environment created by an employee’s immediate or successively higher supervisor, despite having no notice of the harassing conduct. If the employee’s supervisor significantly alters the terms or conditions of his/her employment, then no affirmative defense is available to the employer. That is, if the action is sufficiently serious and is endorsed by the employer, then the employer should not be able to raise a defense to the action. If, on the other hand, the supervisor merely threatens to alter the terms and conditions of employment and no tangible employment action occurs, then the employer may assert an affirmative defense by establishing that: (1) the employer exercised reasonable care to prevent and promptly correct any sexually harassing behavior; and (2) that the plaintiff failed to take advantage of any preventative or corrective opportunities provided by the employer or to avoid harm otherwise. Thus, these cases demonstrate the necessity for distributing clearly established ©2014 Kopon Airdo, LLC 43 anti-harassment policies and procedures to all employees. Faragher v. City of Boca Raton, 524 U.S. 775 (1998); Burlington Industries, Inc. v. Ellerth, 524 U.S. 742 (1998). An interesting development in the area of supervisory conduct occurred in Miller v. Department of Corrections, 115 P.3d 77 (Cal. Sup. Ct. 2005). In Miller, two female prison employees alleged that several of their co-workers received preferential treatment because they were having affairs with the prison’s warden. The affairs were widely known, and several employees had witnessed the warden fondling favored employees at work-related events. The warden had also intervened to secure a promotion for one of the favored employees, against the recommendations of a review panel, and he promoted another favored employee over a morequalified plaintiff. The plaintiff sued, claiming that the favoritism created a sexually hostile work environment. The California trial court entered judgment against the plaintiff. This decision was affirmed by the Court of Appeals, which held that the supervisor’s grant of favorable treatment to a paramour does not, by itself, constitute sexual harassment against other non-favored employees. The California Supreme Court relied on the EEOC’s Policy Guidance on Employer Liability under Title VII for Sexual Favoritism and found that managers who engage in widespread sexual favoritism may communicate a message to women that they can get ahead in the workplace by engaging in sexual conduct or that sexual solicitations are a prerequisite to fair treatment at work. The court found that this could form the basis for an implicit quid pro quo harassment claim, as well as a hostile environment claim for both women and men who find this behavior objectionable. The court further noted that male employees who know of the sexual liaisons and believe that they are treated less favorably as a result, could also maintain a claim for hostile environment. But see Alaniz v. Robert M. Peppercorn, M.D., Inc., 2007 WL 1299804 (E.D. Cal. 2007) (holding that in a claim for workplace harassment based upon favoritism, the plaintiff must demonstrate “widespread sexual conduct” such as open affairs with significant favoritism that permeated the working environment, involving unfettered abuse and harassment and repeated promotions based on sexual favors rather than on qualifications). AFFIRMATIVE DEFENSES Courts now widely use the Faragher and Ellerth cases in determining whether an affirmative defense to a Title VII claim is available. For example, in Hill v. American General Finance, Inc., 218 F.3d 639 (7th Cir. 2000), the plaintiff made anonymous complaints against her supervisors, which were promptly investigated and responded to by the employer. The supervisor’s salary was cut by $10,000.00, and he was transferred out of the office. After the investigation was concluded, the plaintiff sued for race and sexual harassment. The court applied the Ellerth/Faragher test and determined that the employer exercised reasonable care to prevent harassment and that the plaintiff had unreasonably failed to take advantage of the employer’s corrective measures. ©2014 Kopon Airdo, LLC 44 Along the same lines, the Fifth Circuit held that an employee’s failure to make a second report under the employer’s harassment policy after her supervisor refused to act on her first complaint, precluded Title VII liability. Lauderdale v. Texas Dep’t of Criminal Justice, 512 F.3d 157 (5th Cir. 2007). According to the Seventh Circuit, an employer cannot “be criticized for attempting to work with complainants who do not wish to lodge formal complaints.” Jackson v. County of Racine, 474 F.3d 493 (7th Cir. 2007). One sign of an employee’s unreasonable failure to use an employer’s anti-harassment procedures is undue delay in reporting the issue. Id. Similar to the court’s decision in Hill, an employer was not liable for sexual harassment by a coworker where the employer suspended the co-worker without pay and warned him that additional harassment would result in termination, even though the co-worker continued to harass upon his return from suspension. Engel v. Rapid City Sch. Dist., 506 F.3d 1118 (8th Cir. 2007). The court held that the employer’s actions were “reasonably calculated” to stop the harassment. Id. An employer is precluded from raising the Faragher/Ellerth affirmative defense in certain cases, such as where the alleged harassment includes a “tangible employment action.” Pennsylvania State Police v. Suders, 542 U.S. 129 (2004). Tangible employment actions include conduct such as discharges and demotions. However, in Suders, the Supreme Court rejected the assertion that a constructive discharge, where it is found that a reasonable person would resign as a result of the harassment, always qualifies as a tangible employment action. In Suders, a female state police officer alleged that supervisors harassed her for a four-month period and raised false accusations of theft against her, which led to her resignation. The Court held that a constructive discharge will be viewed as a “tangible employment action” only where an “official action” of the employer is involved. Although the Court offered little insight into what constitutes an “official act,” it cited two Circuit Court cases that addressed the issue. See Robinson v. Sappington, 351 F.3d 317 (7th Cir. 2003) (unpublished decision); Reed v. MBNA Marketing Systems, Inc., 333 F.3d 27 (1st Cir. 2003). But see Chaloult v. Interstate Brands Corp., 540 F.3d 64 (1st Cir. 2008) (holding that the plaintiff, in waiting to report harassment, did not act reasonably, especially in light of the fact that the plaintiff was a supervisor herself). Some decisions have already begun to illustrate how an employer may succeed in using the Faragher/Ellerth affirmative defense in light of Suders. A Seventh Circuit decision illustrates that employers may avoid liability for the actions of supervisors where the employer’s response is quick and effective. See McPherson v. City of Waukegan, 379 F.3d 430 (7th Cir. 2004). In McPherson, a former city employee brought a Title VII claim alleging sexual harassment and constructive discharge. The former employee asserted that the Assistant Building Commissioner made sexually inappropriate remarks to her over a period of time and eventually sexually assaulted her. It was not until the sexual assault that the employee reported the conduct to her employer. However, upon learning of the supervisor’s conduct, the employer informed the supervisor that he could either be suspended immediately or resign, offered the plaintiff 30 days of paid leave starting immediately, allowed her to take another 22 days of accrued paid leave, and offered her the ability to seek additional discretionary leave if she wanted. Additionally, toward the end of the plaintiff’s leave period, in response to an inquiry regarding her employment status, the employer sent her a letter indicating that the offending supervisor had been removed and that she was still considered an active and valued employee. The Seventh Circuit affirmed summary judgment based on the Faragher/Ellerth defense. In so doing, it relied on language from Suders, which expressed that not only must a hostile work environment be established; it also must be ©2014 Kopon Airdo, LLC 45 shown that the environment “was so intolerable that her resignation was an appropriate response.” The effectiveness of the response prohibited the employee from making such an argument. However, for purposes of guidance, this decision should be compared with another Seventh Circuit case, Robinson v. Sappington, 351 F.3d 317 (7th Cir. 2004). This decision came down shortly before Suders, and the Suders court relied upon it as an example of the proper analysis to determine whether a constructive discharge qualified as a tangible employment action. In Robinson, a clerk was subjected to months of harassing conduct by the judge for whom she worked. When the clerk reported the conduct to the presiding judge, she was informed that she would be transferred, but warned that the new assignment “would probably be hell for the first six months” and that it would be in her best interest to simply resign. The court found that this conduct led to a constructive discharge that constituted a tangible employment action. As such, while the court did not directly discuss that issue, the Ellerth/Faragher defense would have been unavailable. The Suders court also looked to the First Circuit’s decision in Reed v. MBNA Mktg. Sys., Inc., 333 F.3d 27 (1st Cir. 2003) as an example of appropriate analysis. In Reed, the court held that the relevant consideration should be the underlying reasons for the Supreme Court’s preclusion of the Faragher/Ellerth affirmative defense for tangible employment actions. This preclusion was based on the understanding that where official action caused the tangible employment action, the law of agency provided for liability. However, where no official action, i.e. unauthorized conduct, occurred, no strict liability could be found and, therefore, an affirmative defense should be made available. In Reed, an employee was sexually harassed by her supervisor but did not report it until a year later. However, upon reporting the harassment, the employer began an investigation that day, and the supervisor was terminated. Consequently, the Reed court found the facts to be “exactly the kind of wholly unauthorized conduct for which the affirmative defense was designed.” The court found that while the supervisor’s status may have “facilitated” the harassment, this is only a reason to establish vicarious liability under agency law, not to impose per se strict liability. The foregoing decisions serve to illuminate the proper course of action upon receiving notice of discriminatory conduct by a supervisor. It is imperative that employers act swiftly upon notice of the harassment and that the actions taken effectively eliminate those aspects of the workplace environment that could lead to an employee’s resignation being deemed an appropriate response. An employer may also be able to raise the Faragher/Ellerth affirmative defense to state specific claims. In State Department of Health Services v. Superior Court, 79 P.3d 556 (2003), the California Supreme Court held that although an employer could not use the Faragher/Ellerth affirmative defense to completely escape liability to a state Fair Employment and Housing Act claim, an employer could limit the extent of its damages by showing that the employer implemented a program to eliminate and correct sexual harassment and the employee unreasonably failed to utilize the program. The Court based its holding on California’s “avoidable consequences” doctrine. ©2014 Kopon Airdo, LLC 46 Employers should be mindful of one decision, which held that the Faragher/Ellerth affirmative defense is not available to employers where it is shown that “successful coercion of sex” occurred. The court held that “successful coercion of sex” is a tangible employment action where “the participation in unwanted sexual acts becomes a condition of the employee’s employment – a critical condition that effects a substantial change in the terms of the employment.” Further, the court stated that a claim of “successful coercion” exists when “continued employment has been expressly conditioned on participation in sexual acts or a reasonable woman would find that such participation is a condition of employment.” Therefore, an employee may prevent the employer’s raising of an affirmative defense even if it is not shown that the terms of employment were actually conditioned upon performing sexual acts, so long as the employee reasonably believed that participation was a condition of employment. Holly D. v. California Institute of Technology, 339 F.3d 1158 (9th Cir. 2003). Since the Faragher and Ellerth decisions, the case law continues to illustrate the importance of creating an effective anti-harassment policy and ensuring that all employees are aware of and understand that policy. For instance, the Fourth Circuit has ruled that it could not, as a matter of law, find that an employer’s harassment policy was reasonably designed to prevent and correct unlawful harassment where: (1) no training or discussion was provided on sexual harassment; (2) the policy failed to inform employees that they would not be retaliated against for bringing complaints; and (3) the policy directed employees to report complaints to one of four managers, one of whom was the harasser and the other three of whom were his friends. Williams v. Spartan Commun., Inc., 210 F.3d 364 (4th Cir. 2000). This last point illustrates the importance of providing alternate parties to whom a complaint may be raised. Effective policies will allow employees to bring complaints to an alternate employee where a conflict with the initial reportee exists and/or where the initial reportee is the alleged harasser. One large question concerning the application of the Faragher/Ellerth defense was resolved by the Eighth Circuit in a decision destined to create consternation amongst the circuits. The second prong of the Faragher/Ellerth defense requires a showing that the plaintiff employee unreasonably failed to take advantage of the preventative or corrective opportunities provide by the employer. This prong begs the question: What is the result where the harassment consisted of merely one serious incident of harassment, which was promptly reported? The Eighth Circuit held that single instances of harassment do not bar the availability of the Faragher/Ellerth defense. McCurdy v. Arkansas State Police, 375 F.3d 762 (8th Cir. 2004), cert. denied, 543 U.S. 1121 (2005). In McCurdy, a female employee was subject to one hour of sexually harassing behavior by her supervisor, including inappropriate physical conduct and sexual remarks. The employee reported the incident within hours of its occurrence. The employer responded by taking immediate steps to ensure that no further contact occurred between the plaintiff and her supervisor while an investigation was conducted. Upon conclusion of the investigation, the harasser was transferred to another location and demoted. The plaintiff argued that strict liability should result despite the employer’s swift and effective response because the second prong of Faragher/Ellerth could not be satisfied. The Eighth Circuit expressly rejected this claim, explaining that the “underlying theme of Title VII is employers should nip harassment in the bud.” Consequently, the employer was entitled to a modified application of Faragher/Ellerth. ©2014 Kopon Airdo, LLC 47 Under this holding, an employer likely need only demonstrate that swift and effective action was taken in response to the reporting of a single incident of harassment. But see Reed v. Cedar County, 474 F.Supp.2d 1045 (N.D. Iowa 2007) (holding that the McCurdy modification did not apply because it was not a case involving “a single incident of supervisor sexual harassment not resulting in tangible employment action”). HARASSMENT BY A NON-SUPERVISOR In circumstances where the alleged harasser is a non-supervisor, the traditional rule of notice still applies. An employer that has been put on notice that an employee is being harassed faces liability under the Act for failing to take action to preclude discriminatory behavior. In the Seventh Circuit, an employer is “on notice” if the person being harassed notifies either the appropriate person under the company harassment policy or someone whom the harassed employee reasonably believes to be authorized to receive and pass on complaints, such as a department head or supervisor. Notice does not need to be given to upper-level management for it to be effective. Young v. Bayer Corp., 123 F.3d 672 (7th Cir. 1997). The employer is also put on notice and may be held liable if a co-worker, but not the harassee, reports the conduct. Bombaci v. Journal Cmty. Publ’s Group, Inc., 482 F.3d 979 (7th Cir. 2007). See also Johnson v. City of Marseilles, 2008 WL 94803 (2008), where the court found that the employee did put the employer on sufficient notice of her complaint by showing her supervisor a suggestive email, even though she asked him not to say anything about it. However, some courts merely require that the employer knew or should have known of the sexual harassment. Minnich v. Copper Farms, Inc., 39 Fed. Appx. 289, 2002 WL 1396910 (6th Cir. 2002). In Minnich, the plaintiffs made numerous complaints to superiors concerning a co-worker’s repeated sexual advances, sexual comments, and physical contact. The court held that, based on the severity and frequency of the plaintiffs’ claims of sexual harassment from the co-worker, there was a triable issue of fact and summary judgment in favor of the employer was not appropriate. The Seventh Circuit emphasized, “the law of our circuit supports Title VII’s goals by holding an employer liable under Title VII’s negligence standard if it ‘failed to discover and prevent’ sexual harassment of an employee giving rise to a hostile work environment.” See Erickson v. Wisconsin Department of Corrections, 469 F.3d 600 (7th Cir. 2006). The court noted, however, that liability can arise only after the employee provides the employer with “enough information to make a reasonable employer think that there was some probability that she was being sexually harassed.” Id., citing Zimmerman v. Cook County Sheriff’s Dep’t, 96 F.3d 1017 (7th Cir. 1996). It explained that, in determining the risk of sexual harassment, employers typically draw upon two sources of information: information received directly from the employee, and the employer’s knowledge of the specific context of its own working environment. In Erickson, the court held that the employee’s effort to bring a threat of potential harassment to the employer’s attention could support a finding of employer liability under Title VII for negligence in assessing the risk that the female employee would be harassed by a male prisoner. ©2014 Kopon Airdo, LLC 48 However, the Eleventh Circuit has held that a well-enforced and widely distributed policy against sexual harassment can rebut a plaintiff’s claim that an employer should have known that she was being harassed. Farley v. American Cast Iron Pipe Co., 115 F.3d 1548 (11th Cir. 1997). A Seventh Circuit decision also supports this position. In Durkin v. City of Chicago, 341 F.3d 606 (7th Cir. 2003), the plaintiff failed to properly make a complaint in accordance with the employer’s established procedure. However, she argued that the failure was not fatal to her claim because she complained to many people about the alleged harassment. The court noted that while such an assertion could theoretically establish the notice requirement, the plaintiff’s comments were vague and did not specifically address the issue of sexual harassment. Consequently, because the employer had a reasonable mechanism in place for detecting and correcting harassment, the employer’s failure to respond to the vague comments of the employee did not constitute negligence sufficient to create liability. Nevertheless, a material issue of fact can exist concerning whether a defendant actually had an effective harassment policy in place. Watson v. Blue Circle Inc., 324 F.3d 1252 (11th Cir. 2003). This stance could serve to preclude summary judgment, and the Watson decision reinforces the importance of maintaining and disseminating well-crafted sexual harassment policies. Moreover, an employer can defend against allegations of co-worker harassment by showing prompt and effective response to reports of such harassment. The Seventh Circuit Court of Appeals analyzed specific actions taken by an employer after a noose was found hanging in a workplace, and found those actions to have been sufficient to uphold summary judgment in favor of the employer. Porter v. Erie Foods International, Inc., 576 F.3d 629 (7th Cir. 2009). In Porter, the court determined that the steps taken by two of the employer’s managers showed that they took the harassment seriously and made a reasonable effort to bring the harassment to an end. The actions of the managers in informing their own supervisors of the incident, making attempts to find out who was responsible, reminding employees of company anti-discrimination policies, and following up with the plaintiff-employee, formed the basis of prompt and effective remedial action sufficient to defend against the plaintiff’s claims of co-worker harassment. The important point for employers to take away from Porter is the court’s statement that “[i]n assessing corrective action, our focus is not whether the perpetrators were punished by the employer, but whether the employer took reasonable steps to prevent future harm.” Certainly, what steps are reasonable will be dependent upon the specific facts of each situation. However, the actions taken by the employer in Porter should stand as a minimum checklist for a “prompt and effective” reaction to incidents of co-worker harassment. SEX DISCRIMINATION AND THE PREGNANCY DISCRIMINATION ACT In 1976, Congress amended Title VII to provide that discrimination because of or based upon sex includes, but is not limited to, pregnancy, childbirth or related medical conditions. See Griffin v. Sisters of Saint Francis, Inc., 489 F.3d 838, 842–43 (7th Cir.2011) (explaining that for purposes of Title VII, discrimination based on pregnancy is discrimination based on sex). This provision, commonly known as the Pregnancy Discrimination Act (“PDA”), states that women affected by pregnancy, childbirth or related medical conditions shall be treated the same for all employment-related purposes as other persons not so affected but similar in their ability or ©2014 Kopon Airdo, LLC 49 inability to work. Pregnancy is no longer a legal reason for refusing to hire, refusing to promote, discharging, laying off, or failing to reinstate an otherwise qualified woman. In the event that a woman is no longer able to perform her normal job functions as a result of her pregnancy, her employer must treat her in the same manner as it treats any other employee who is temporarily disabled for other reasons. Appendix to Part 1604 of Title 29 of the Code of Federal Regulations. This does not mean that the PDA guarantees pregnant women a right to work; it simply requires that pregnant employees and applicants be treated the same as similarly situated employees and applicants affected by other conditions that impact their ability to work. Id. For example, if an employer allows temporarily disabled workers to take time off for their disabilities, then that employer must also allow pregnant workers to take time off for maternity leave. In International Union, United Auto, Aerospace and Agr. Implement Workers of America, UAW v. Johnson, 499 U.S. 187 (1991), a class action lawsuit was brought against an employer that prohibited fertile women from working in jobs that involved exposure to lead in amounts exceeding the Occupational Safety and Health Administration standards. The United States District Court for the Eastern District of Wisconsin granted summary judgment for the employer and the Seventh Circuit affirmed. The United States Supreme Court reversed and remanded the holding that the PDA forbids sex-specific fetal protection policies. The employer’s policy was discriminatory on its face because it only affected the employment opportunities of women. The court reasoned that if the employer informs its female employees of the risk, and the employer has not acted negligently, the chances of the employer being liable in tort for fetal injuries is “remote at best.” Maternity Leave Maternity leave is a form of disability or sick leave during which a female employee is unable to work as a result of pregnancy, childbirth, or related medical conditions. Even a policy prohibiting all forms of disability leave unless an employee has been employed for a set period of time is illegal if it adversely affects female employees and is not justified by an overriding business necessity. 29 C.F.R. § 1604.10(c). Although some pregnant employees have the right to take time off for maternity leave, they cannot be forced to do so. For example, an employer cannot force a female employee to begin her maternity leave during her second trimester of pregnancy. The PDA also prohibits employers from forcing women to take unwanted maternity leaves. Somers v. Aldine Independent School District, 464 F.Supp. 900 (S.D.Tex. 1979). In Somers, a school policy required pregnant employees to take mandatory maternity leaves following their third month of pregnancy. The court held that the school’s policy violated the PDA. Once an employee returns to work after maternity leave, her employer cannot deprive her of any previously accumulated seniority. Female employees are entitled to the same seniority crediting during maternity leave that similarly situated employees receive during other leaves of absence. Nashville Gas v. Satty, 434 US 136 (1977). The rationale behind this rule is that a policy is illegal if it has an adverse impact on female employees and is not justified by business ©2014 Kopon Airdo, LLC 50 necessity. As such, seniority crediting should be calculated differently depending on whether a woman is taking time off based on physical inability or based on non-physical voluntary reasons. To the extent that a maternity leave is based on a physical inability to work, a woman should receive the same seniority crediting that she would receive for any other type of disability leave. To the extent that a maternity leave is based on non-physical, voluntary reasons, a woman should receive the same crediting that she would receive for taking a leave of absence for nonphysical, voluntary reasons. Disability Benefits The PDA does not require employers to pay disability benefits to women during maternity leave unless the employer already has a disability or sick leave benefit program in place. If there is no program in place, a pregnant employee is not entitled to disability benefits. The Supreme Court addressed disability benefits under the PDA in AT&T Corporation v. Hulteen, 556 U.S. 701 (2009). In AT&T Corporation, a group of female employees and their union brought a Title VII claim against their employer, alleging sex and pregnancy discrimination in connection with the calculation of their pension benefits. In 1968, prior to the enactment of the PDA, the female employees received fewer pension credits during their maternity leaves than similarly situated employees did during other medical-related leaves of absence. Although the employer’s calculation of pension benefits would clearly violate the PDA today, the PDA did not exist at the time of the employer’s conduct in 1968. The Court held that the PDA could not be applied retroactively to the employer’s conduct. Thus, employers do not have to fear liability under the PDA for conduct that occurred prior to the enactment of the PDA. In Newport News Shipbuilding and Dry Dock Co. v. E.E.O.C., 462 U.S. 669 (1983), a male employee filed an EEOC claim because his employer’s insurance company did not provide full benefits when his wife was hospitalized as a result of her pregnancy. The male employee argued that his employer was violating the PDA by providing full pregnancy insurance benefits to female employees and not to the wives of male employees. The Supreme Court held that the employer’s conduct in providing more extensive pregnancy benefits for female employees violated the PDA. As such, the PDA requires that wives of male employees receive the same insurance coverage as female employees. Paternity Leave The PDA’s rules relating to maternity leave are based on a pregnant employee’s physical inability to work as a result of pregnancy, childbirth or other related conditions, and thus, expectant fathers are not necessarily entitled to paternity leave. As such, expecting fathers do not have the same rights under the PDA to paternity leave. However, if an employer allows extended maternity leave beyond the period of disability for female employees to care for their newborn children, those employers cannot deny paternity leave to male employees for similar purposes. Making accommodations for only female employees to spend time at home with their newborn would amount to sexual discrimination against men. Byrd v. Unified School District No. 1 of Racine, 453 F.Supp. 621 (E.D. Wis. 1978). ©2014 Kopon Airdo, LLC 51 Marital Status Additionally, under the Act, employers cannot take action against a pregnant woman on the basis of her marital status. Even a facially neutral policy prohibiting both women and men from having children outside of marriage violates the Act because unwed motherhood cannot be discovered as easily as unwed fatherhood. See Jacobs v. Martin Sweets Co., Inc., 550 F.2d 364 (6th Cir. 1977), cert. denied, 431 U.S. 917 (1977). In Jacobs, a pregnant employee was transferred from her job as secretary for the Senior Vice President of a company to an inferior clerical position in the purchasing department based on her pregnancy outside of marriage. The court held that the company’s actions amounted to constructive termination of the employee on the basis of her pregnancy in violation of Title VII. The court rejected the company’s argument that the employee failed to show that male employees were treated any differently. The court explained that pregnancy is a condition unique to women and, thus, it was not necessary to show that men were treated differently. In Strickland v. Prime Care, 108 F.Supp.2d 1329 (M.D. Ala. 2000), the court refused to grant summary judgment because fact issues remained as to whether employer’s decision to terminate unmarried, pregnant employee was due to violation of work rules or to discriminatory animus toward unmarried, pregnant women. In Hargett v. Delta Automotive, Inc. 765 F.Supp. 1487 (N.D. Ala. 1991), a telephone sales associate for a car dealership filed an action against the dealership, alleging that she was discharged because of her out-of-wedlock pregnancy in violation of the PDA. The dealership attempted to defend its employment decision on the grounds that it fired the employee for violating the unwritten company policy of acting “ladylike” when she became pregnant out of wedlock by one of the dealership’s customers. The District Court held that the employee established that her pregnancy was a factor in the dealership’s decision to fire her and thus, her discharge violated the Act, notwithstanding the employer’s allegation of legitimate nonpregnancy reasons for termination. Likewise, in Avery v. Homewood City Bd. of Ed., 674 F.2d 337 (5th Cir. 1982), the Fifth Circuit held that the plaintiff, an elementary school teacher who became pregnant out of wedlock, carried her initial burden of showing that her conduct was constitutionally protected and was a substantial or motivating factor in school board’s decision to discharge her. Based on this, the Circuit Court held that the lower court should have determined whether the defendants proved by a preponderance of the evidence that they would have discharged the plaintiff even in the absence of her out-of-wedlock pregnancy. Thus, it was erroneous for the lower court to simply hold that the legitimate nondiscriminatory reason for the plaintiff’s termination rendered the school board’s decision lawful. However, a contrary result was reached in Chambers v. Omaha Girls Club, Inc., 834 F.2d 697 (8th Cir.1987), based on Title VII’s Bona Fide Occupational Qualification (“BFOQ”) exception. In Chambers, the 8th Circuit upheld a private, nonprofit girls club’s personnel “role model rule” which banned single-parent pregnancies among its staff members. The club was founded to “assist young girls between the ages of eight and eighteen to maximize their life opportunities.” The club counselors were to develop close contacts and strong relationships with ©2014 Kopon Airdo, LLC 52 the member girls, and they were trained and expected to act as role models in the hope and expectation that the girls would emulate the counselors’ behavior. In essence, their function was to act as role models for young girls. Therefore, the Court held that the employer’s prohibition of out-of-wedlock pregnancies was a valid BFOQ. Abortion The PDA applies to all situations in which women are “affected by pregnancy, childbirth, and related medical conditions.” Based on this, the Third Circuit has construed the PDA to cover women who have abortions. Doe v. C.A.R.S. Protection Plus, Inc., 527 F.3d 358 (3rd Cir. 2008), cert. denied, 129 S. Ct. 576 (2008). In C.A.R.S., the plaintiff sued her employer, alleging that she had been fired in violation of the PDA for having an abortion. Shortly after the plaintiff informed her employer of her pregnancy, the plaintiff’s doctor informed her that her baby had multiple deformities and that she should terminate the pregnancy. Three days later, on the day of her baby’s funeral, the plaintiff was informed that she was being terminated from her job. The employer argued that the plaintiff had been fired for abandoning her job; however, the plaintiff argued that her husband had called the office and received consent for the plaintiff to take time off of work. The court held that the plaintiff had established a prima facie case of pregnancy discrimination, precluding summary judgment in favor of the employer on the issue of whether it had fired the plaintiff on the basis of her abortion. Courts have been reluctant to address the interplay between Title VII’s prohibition against sex discrimination and an employer’s adverse employment action on the basis of an employee’s abortion. Therefore, employers must consult the law of their particular jurisdiction before taking any action against employees who choose to have an abortion. In addition, there may be certain exemptions for religious employers, depending on the circumstances and whether the religious mission has been consistently applied. Fringe Benefits The PDA also applies to the receipt of benefits under fringe benefits program. It does not require an employer to pay for health insurance benefits for abortion, except where the life of the mother would be endangered if the fetus were carried to term, or where medical complications have arisen from an abortion. An employer is not, however, precluded from providing abortion benefits and may enter into bargaining agreements with respect to abortion. 42 U.S.C. §2000e (k). In 2000, the EEOC issued a decision finding that certain employers were in violation of Title VII for failing to provide insurance coverage for prescription contraceptives. The EEOC relied on the Supreme Court’s decision in Int’l Union, UAW v. Johnson Controls, 499 U.S. 187 (1991) and found that exclusion of contraceptives from coverage violated the PDA due to the fact that the PDA protects women from discrimination because they have the ability to become pregnant, not just because they are already pregnant. The EEOC found that contraceptives are a means by which women can control the ability to become pregnant. The PDA does not require that all employers provide insurance coverage for contraceptives. It does require, however, that employers provide the same insurance coverage for prescription contraceptives that they do for other drugs, devices, or services that are used to prevent the occurrence of medical conditions ©2014 Kopon Airdo, LLC 53 other than pregnancy. For example, if a health plan covers vaccinations, medications to control blood pressure or cholesterol levels, and preventative dental care, then the plan must also cover contraceptives. Breastfeeding One court refused to afford special protections under Title VII to mothers who breastfeed their infants. Martinez v. N.B.C., 49 F.Supp.2d 305 (S.D.N.Y. 1999). The court held that the employer’s failure to accommodate female employees who are breastfeeding does not constitute sex discrimination under Title VII. In dismissing the claim, the court held that it is impossible for a plaintiff to show that she was treated less favorably than similarly situated men because men are physiologically incapable of pumping breast milk. Further, it is not a violation of Title VII for an employer to draw distinctions among individuals of one gender based on criteria unique to that particular gender. However, in a matter of first impression, the Fifth Circuit recently held that lactation is a related medical condition of pregnancy for purposes of the PDA, and that an adverse employment action against a female employee because she was lactating or expressing milk constituted sex discrimination in violation of Title VII. E.E.O.C. v. Houston Funding II, Ltd., 717 F.3d 425, (5th 2013). Preemption In California Federal Savings and Loan Ass’n. v. Guerra, 479 U.S. 272 (1987), a federally chartered savings and loan association filed for a declaratory judgment that the California Fair Housing and Employment Act (FHEA), a California law mandating paid maternity leave and post-maternity leave reinstatement, was preempted by the PDA. The action was filed in response to a pending FHEA case filed by one of the savings and loan association’s receptionists, whose job had been replaced while she was on maternity leave. The United States Supreme Court held that Congress intended the PDA to be “a floor beneath which pregnancy disability benefits may not drop – not a ceiling above which they may not rise.” Thus, the California statute requiring benefits that went above and beyond the PDA was not inconsistent with or preempted by the PDA. AFFIRMATIVE ACTION In 2003, the United States Supreme Court issued two decisions regarding the issue of whether affirmative action programs result in violations of Title VII by discriminating against individuals on the basis of race. Generally, courts will apply a “strict scrutiny test” to challenged actions involving purposeful discrimination on the basis of race. This test requires the party implementing the conduct to show that the discrimination: (1) serves a compelling state interest; and (2) is narrowly tailored or the least restrictive means of accomplishing this interest. First, in Gratz v. Bollinger, 539 U.S. 244 (2003), the Court held there are situations where it may be legal to discriminate for the purpose of promoting diversity; however, the court did not find the circumstances of Gratz to be one of those situations. In Gratz, the petitioners were ©2014 Kopon Airdo, LLC 54 Caucasian applicants to the University of Michigan’s undergraduate program who were denied admission on the basis of guidelines that awarded points to applicants of certain minority status. Under the University’s policy, Hispanics, African-Americans and Native Americans were considered “underrepresented minorities,” and applicants from these groups were awarded an automatic 20 points. As a result of this system, almost all of the qualified applicants of one of the “underrepresented minority” groups were admitted to the University, while large numbers of qualified non-minorities were denied admission. Petitioners filed suit, claiming that the University violated the Equal Protection Clause of the Fourteenth Amendment and Title VII. While the court held that it is indeed possible to discriminate for the purpose of promoting diversity, the court did not believe that the University’s system was narrowly tailored to promote the compelling state interest of promoting diversity. The court reasoned that the admission system nearly guaranteed admission to applicants of the “underrepresented minority” groups. Based on this, the court held that the University’s admission system violated Title VII. In Grutter v. Bollinger, 539 U.S. 306 (2003), the court held that the policy of promoting diversity within the student body was a compelling interest and was narrowly tailored because it did not “insulate each category of applicants with certain desired qualifications from competition with all other applicants.” Grutter involved Caucasian applicants to the University of Michigan’s Law School who challenged the University’s admission policy after being denied admission. The admission policy considered each applicant’s academic ability with flexible considerations of talent, potential and experiences. The goal of the admissions policy was to achieve “racial and ethnic diversity with special reference to the inclusion of students from groups which have been historically discriminated against, like African-Americans, Hispanics and Native Americans, who without this commitment might not be represented in our student body in meaningful numbers.” Because the admissions policy considered race as a “plus in a particular applicant’s file without insulating the individual from comparison with all other candidates,” the Court upheld the policy. However, in Fisher v. University of Texas, the Supreme Court reversed and remanded a district court for applying the strict scrutiny inquiry in too narrow of a way by deferring to the University's good faith in its use of racial classifications and affirming the grant of summary judgment on that basis. 133 S.Ct. 2411 (2013) The Court vacated the judgment, and held that fairness to the litigants required that it be remanded so that the admissions process can be considered and judged under a correct analysis. The Court further stated that simple assurances of good intention are not enough and that the lower court must assess whether the University offered sufficient evidence to provide that its admissions program is narrowly tailored to obtain the educational benefits of diversity. Id. at 2421. Although these cases do not directly involve employment issues, the Court’s holdings concerning affirmative action programs are equally applicable to employers’ affirmative action and equal opportunity policies. Based on the Court’s holdings, if an employer elects to implement an affirmative action program, it is recommended that the employer consider an applicant’s race as a flexible factor among several factors considered – a mere “thumb on the scale.” If an employer uses a rigid system based on certain quotas, percentages or points, it is likely that the affirmative action program will be held to violate Title VII. RELIGIOUS DISCRIMINATION ©2014 Kopon Airdo, LLC 55 Title VII protects workers from employment discrimination based on their religion, in addition to other categories. Title VII also requires reasonable accommodation of employees’ sincerely held religious beliefs, observances, and practices when requested, unless accommodation would impose an undue hardship on business operations. The prohibition on discrimination and the requirement of reasonable accommodation apply whether the religious views in question are mainstream or non-traditional, and even if not recognized by any organized religion. These protections also extend to those who profess no religious beliefs. Coverage With respect to religion, Title VII prohibits covered employers from: • treating applicants or employees differently based on their religious beliefs or practices, or lack thereof, in any aspect of employment, including recruitment, hiring, assignments, discipline, promotion, and benefits; • forcing employees to participate in religious activities; • subjecting employees to harassment because of their religious beliefs or practices, or lack thereof, or because of the religious practices or beliefs of people with whom they associate; • treating employees differently based on their spouses’ religious beliefs; • making offensive remarks about an employee’s religious beliefs or practices; • denying a requested reasonable accommodation of an applicant’s or employee’s sincerely held religious beliefs or practices, or lack thereof, if an accommodation will not impose an undue hardship on the conduct of the business; and • retaliating against an applicant or employee who has engaged in protected activity, including participation in a discrimination investigation (i.e. filing an EEO charge or testifying as a witness in someone else’s EEO matter), or opposition to alleged religious discrimination (i.e. complaining to the human resources department about alleged religious discrimination). Definition of “Religion” Title VII defines “religion” to include “all aspects of religious observance and practice as well as belief.” Religion includes not only traditional, organized religions such as Christianity, Judaism, Islam, Hinduism, and Buddhism, but also religious beliefs that are new, uncommon, not part of a formal church or sect, only subscribed to by a small number of people, or that seem illogical or unreasonable to others. Further, a person’s religious beliefs “need not be confined in either source or content to traditional or parochial concepts of religion.” ©2014 Kopon Airdo, LLC 56 Religious beliefs include theistic beliefs as well as non-theistic “moral or ethical beliefs as to what is right and wrong which are sincerely held with the strength of traditional religious views.” Although courts generally resolve doubts about particular beliefs in favor of finding that they are religious, beliefs are not protected merely because they are strongly held. Rather, religion typically concerns “ultimate ideas” about “life, purpose, and death.” Social, political, or economic philosophies, as well as mere personal preferences, are not “religious” beliefs protected by Title VII Sincerely Held Beliefs Title VII requires employers to accommodate only those religious beliefs that are “sincerely held.” Therefore, whether or not a religious belief is “sincerely held” by an applicant or employee is only relevant to religious accommodation, not to claims of disparate treatment or harassment because of religion. Like the “religious” nature of a belief or practice, the “sincerity” of an employee’s stated religious belief is usually not in dispute. Nevertheless, there are some circumstances in which an employer may assert as a defense that it was not required to provide accommodation because the employee’s asserted religious belief was not sincerely held. However, an employer should not assume that an employee is insincere simply because some of his or her practices deviate from the commonly followed tenets of his or her religion. Employer Inquiries into Religious Nature or Sincerity of Belief The definition of religion is broad and protects beliefs and practices with which the employer may be unfamiliar. Therefore, an employer should ordinarily assume that an employee’s request for religious accommodation is based on a sincerely held religious belief. However, if an employee requests a religious accommodation and an employer has an objective basis for questioning either the religious nature or the sincerity of a particular belief or practice, the employer would be justified in seeking additional supporting information. Reasonable Accommodations Once on notice of the conflict, Title VII requires an employer to reasonably accommodate an employee who’s sincerely held religious belief, practice, or observance conflicts with a work requirement, unless providing the accommodation would create an undue hardship. A reasonable religious accommodation is any adjustment to the work environment that will allow the employee to comply with his or her religious beliefs. Notice of Conflict In order for an employer to provide reasonable accommodations, the employee’s religious beliefs must conflict with an employment requirement, and the employer must be informed of the conflict. Ansonia Board of Education v. Philbrook, 479 U.S. 60 (1986); 29 CFR §1605. Indeed, an applicant or employee who seeks religious accommodation must make the employer aware both of the need for accommodation and that it is being requested due to a conflict between ©2014 Kopon Airdo, LLC 57 religion and work. No “magic words” are required to place an employer on notice of an applicant’s or employee’s conflict between religious needs and a work requirement. When requesting an accommodation, an individual may use plain language and need not mention any particular terms such as “Title VII” or “religious accommodation.” Nevertheless, the applicant or employee must provide enough information to make the employer aware that a conflict exists between the individual’s religious practice or belief and a requirement for applying for or performing the job. In Adeyeye v. Heartland Sweeteners, LLC, 721 F.3d 444 (7th Cir. 2013), the Seventh Circuit overturned the lower court’s granting of summary judgment on the issue of whether plaintiff’s two written requests for unpaid leave provided notice of a religious nature. Plaintiff asserted that his requests for unpaid leave were motivated by his genuine, sincerely held religious beliefs that he had to perform his father’s burial rites in Nigeria. He was fired when he missed work to perform the rites. The Seventh Circuit held that an employee who wants to invoke an employer’s duty to accommodate his religion under Title VII must give fair notice of the need for accommodation and the religious nature of the conflict. Although religion is not necessarily immediately apparent to others, and employers are not charged with detailed knowledge of beliefs associated with different sects, an employer cannot shield itself from liability by intentionally remaining ignorant. Id. at 449-450. An employee is not required to adhere to a rigid script to satisfy notice, and is to be construed liberally in favor of employee protection. Id. The request must be reasonably clear to alert the employer that it is motivated by religious belief, and the employer must be alert enough to grasp the religious nature of the request. If the employer is not certain, managers are entitled to ask the employee to clarify the nature of the request. Id. (finding that a reasonable jury could find there was sufficient notice of a religious request, and that the employer should have asked plaintiff to clarify the nature of the funeral if necessary). The EEOC has identified the following practices as examples of areas where employers commonly fail to reasonably accommodate religious beliefs and practices: • • • • • • • Observance of a Sabbath or religious holiday; Prayer breaks during work hours; Dietary requirements; Taking days off during a mourning period for a deceased relative; Prohibitions against medical examinations; Prohibitions against membership in labor or other organizations; and Dress and personal grooming practices (29 CFR §1605, Appx. A). What is a “Reasonable” Accommodation? When determining whether a religious accommodation is reasonable, a court will examine the alternatives considered by the employer and offered to the individual. Ultimately, reasonableness is a fact-specific determination. “The reasonableness of an employer’s attempt at ©2014 Kopon Airdo, LLC 58 accommodation cannot be determined in a vacuum. Instead, it must be determined on a case-by-case basis; what may be a reasonable accommodation for one employee may not be reasonable for another . . . . The term ‘reasonable accommodation’ is a relative term and cannot be given a hard and fast meaning; each case . . . necessarily depends upon its own facts and circumstances, and comes down to a determination of ‘reasonableness’ under the unique circumstances of the individual employer-employee relationship.” Smith v. Pyro Mining Co., 827 F.2d 1081, 1085 (6th Cir. 1987), cert. denied, 485 U.S. 989 (1988) (internal quotations omitted.) Some examples of reasonable accommodations include schedule swapping, flexible scheduling, lateral transfers, and changing job assignments. Courts have held the following practices to constitute reasonable accommodations: • Allowing a teacher to take unpaid absences so that the teacher could observe six holy days mandated by his religion during the school year. Ansonia Bd. of Education v. Philbrook, 479 U.S. 60 (1986). See also EEOC v. Bridgestone/Firestone, Inc., 95 F.Supp.2d 913 (C.D. Ill. 2000) (concluding that the employer’s offer of an unpaid leave of absence or a transfer to lesser-paying position constituted a reasonable accommodation for the employee’s religious beliefs where, under the circumstances, other proposed accommodations would have imposed an undue hardship on the employer). • Permitting a police officer to wear a cross ring or bracelet instead of a cross pin, where wearing a pin would violate city code. Daniels v. City of Arlington, Tex., 246 F.3d 500 (5th Cir. 2001), cert. denied, 534 U.S. 951 (2001). • Permitting an employee to use the phrase “Have a Blessed Day” with her co-workers, while prohibiting her from including the phrase in her written correspondence with company customers. Anderson v. U.S.F. Logistics (IMC), Inc., 274 F.3d 470 (7th Cir. 2001). • Transferring a nurse to the newborn intensive care unit in response to her informing the hospital that her religious beliefs prevented her from assisting in emergency procedures terminating pregnancies. Shelton v. Univ.y of Med. & Dentistry of N.J., 223 F.3d 220 (3d Cir. 2000). • Permitting a postal carrier who refused to work Saturdays due to his religious beliefs, to take leave on Saturdays, to use substitutes, and recommending that he bid on a position that would provide for Saturdays off. Thomas v. Nat’l Ass’n of Letter Carriers, 225 F.3d 1149 (10th Cir. 2000). • Allowing a Native American student to wear his hair visibly long, in accordance with his religious beliefs, notwithstanding the school’s hygiene policy. A.A. ex rel. Betenbaugh v. Needville Indep. School Dist., 611 F.3d 248 (5th Cir. 2010) (explaining that the school’s grooming policy that the student either wear his hair in a bun on top of his head or in a braid tucked into his shirt, was not a sufficient accommodation because the school’s interests in teaching hygiene, preventing disruption, and avoiding ©2014 Kopon Airdo, LLC 59 safety hazards were not sufficiently compelling interests to justify burdening the student’s religious beliefs.). Recently, in Porter v. City of Chicago, No. 11-2006 (Nov. 8, 2012), the Seventh Circuit affirmed the district court’s finding that the employee was offered reasonable accommodations for her religious needs by the city. In that case, the plaintiff was a senior data entry specialist for the Chicago Police Department's records department. The plaintiff, who identified herself as Christian, attends church services, Bible studies and prayer services every Sunday as well as church related events on Tuesday, Wednesday and Friday nights. It was undisputed that church services were held at three different times on Sunday. Based on the needs of her division, the plaintiff’s days off were switched from Sunday and Monday to Friday and Saturday. She requested to be switched back to the group with Sundays and Mondays off as an accommodation so that she could attend church services on Sunday. The city declined her request, but instead offered to change Porter to a later watch on Sundays, which would allow her to attend the earlier services. The Seventh Circuit agreed with the district court that the city attempted to reasonably accommodate the employee by offering to change her shift time on Sundays. The court held that the offer to assign the employee to a later shift on Sunday was sufficient accommodation for purposes of Title VII where the assignment would allow her to attend morning church services without affecting her pay or benefits. The Court cited the Supreme Court decision in Ansonia v. Bd. Of Educ. v. Philbrook, 479 U.S. 60 (1986) and held that Title VII is meant to ensure that an individual can observe religious practices, but is not meant to mandate an employer to grant every accommodation at all costs. The Seventh Circuit’s holding specifically cites the Supreme Court’s decision in Philbrook, where the Court held that the accommodation need not be the employee’s preferred accommodation, but only needs to reasonably “eliminate the conflict between employment requirements and religious practices.” Moreover, the Seventh Circuit reiterated that the act of offering an accommodation is sufficient if it would reasonably cure the conflict between the employment and religious practice, regardless of whether the employee actually accepts the offer. Undue Hardships An accommodation poses an undue hardship upon an employer if the employer would have to bear “more than a de minimis cost” in order to accommodate an employee’s religious practices. This is a far lower standard for an employer to meet than undue hardship under the Americans with Disabilities Act, which is defined in that statute as “significant difficulty or expense.” In determining whether there is more than a di minimis cost, courts generally consider: (1) the cost to the employer; (2) the relation of that cost to the operating costs of the employer; (3) the employer’s financial resources; and (4) the number of individuals who will need a particular ©2014 Kopon Airdo, LLC 60 accommodation. Generally, a cost equivalent to the regular payment of premium wages for substitute employee(s) will constitute undue hardship. Trans World Airlines v. Hardison, 432 U.S. 63 (1977). Undue hardship can also be shown when variance from a bona fide seniority system is necessary in order to accommodate. 29 CFR §1605.2. Courts have determined that employers have been justified in denying the following requests for accommodation: • Employer, who operated employee assistance program, was not required to permit employee to refuse to counsel clients who were homosexual on the basis of her religious beliefs because this would require other counselors to assume a disproportionate workload and/or to travel with the plaintiff to sessions to be available in the event a problematic subject matter arose. Bruff v. N. Miss. Health Services, Inc., 244 F.3d 495 (5th Cir. 2001), cert. denied, 534 U.S. 952 (2001). • Employer was not required to accommodate a truck driver’s religious beliefs where the beliefs prevented him from making overnight runs with a female partner. Weber v. Roadway Express, Inc., 199 F.3d 270 (5th Cir. 2000). To accommodate the employee’s religious beliefs, the employer would have been required to “skip over” the employee, which would have had an adverse impact on co-workers. • Employer was not required to provide paid time off for employee’s religious holidays even though the employer gave paid time off for Christmas and Good Friday. Ansonia Bd. of Edu. v. Philbrook, 479 U.S. 60 (1986). One court held that an employer did not violate Title VII for terminating an employee because he refused to remove controversial biblical passages posted in his cubicle in protest of a company poster with a gay employee to support diversity. Peterson v. Hewlett-Packard Co., 358 F.3d 599 (9th Cir. 2004). The posted passages were interpreted as homophobic. The court held that the employee was terminated not because of his religious beliefs, but rather because he violated the company’s harassment policy by “attempting to generate a hostile and intolerant work environment.” An Illinois Appellate Court, relying on federal Title VII law in interpreting the Illinois Human Rights Act, recently applied the “minimal hardship” test to determine undue hardship to the employer or other employees. Robinson v. Village of Oak Park, 990 NE.2d 251 (1st Dist. 2013). The Robinson court found that plaintiff’s proposed accommodation, which was to place plaintiff in a position where her inability to perform functions of the job could result in violations of the collective bargaining agreement, was not reasonable. In addition, any accommodation that requires other employees to assume part of the plaintiff’s workload and divert them from their regularly assigned duties is an undue hardship as a matter of law. Employers also do not have an obligation to try out any proposed accommodations before deciding they impose undue hardship. Id. at *38. The state of the law is that an employer may establish undue hardship without putting an accommodation into effect. Id. (finding that a ©2014 Kopon Airdo, LLC 61 defendant is under no obligation to rearrange staffing and take on costs to accommodate an inflexible employee). EXEMPTIONS FOR RELIGIOUS ORGANIZATIONS Section 702 of the Civil Rights Act of 1964, 42 U.S.C. § 2000e-1, exempts religious organizations from Title VII’s prohibition against discrimination in employment on the basis of religion. Section 702 provides in relevant part: This subchapter shall not apply … to a religious corporation, association, educational institution, or society with respect to the employment of individuals of a particular religion to perform work connected with the carrying on by such corporation, association, educational institution, or society of its activities. 42 U.S.C. § 2000e-1(a). Likewise, the Act provides: [I]t shall not be an unlawful employment practice for a school, college, university, or other educational institution or institution of learning to hire and employ employees of a particular religion if such school, college, university, or other educational institution or institution of learning is, in whole or in substantial part, owned, supported, controlled, or managed by a particular religion or by a particular religious corporation, association, or society, or if the curriculum of such school, college, university, or other educational institution or institution of learning is directed toward the propagation of a particular religion. 42 U.S.C. §2000e-2(e)(2). These exemptions are rooted in the free exercise clause of the First Amendment of the Constitution. “This basic freedom is guaranteed not only to individuals but also to churches in their collective capacities, which must have ‘power to decide for themselves, free from state interference, matters of church government as well as those of faith and doctrine.’” Little v. Wuerl, 929 F.2d 944 (3rd Cir. 1991) (citing Kedroff v. St. Nicholas Cathedral, 344 U.S. 94 (1952)). Scope of Exemption The scope of the exemption extends to both religious and non-religious activities of religious organizations. The U.S. Supreme Court examined the constitutionality of the exemption as applied to the non-religious activities of religious organizations in Corporation of Presiding Bishop of Church of Jesus Christ of Latter-day Saints v. Amos, 483 U.S. 327 (1987). Specifically, the Court addressed the question of whether a gymnasium owned by a religious organization could terminate the employment of a building engineer for failing to conduct himself in ©2014 Kopon Airdo, LLC 62 accordance with the organization’s religious beliefs and values. The Court’s answer to that question, in short, was yes. In Amos, a nonprofit gymnasium owned and operated by a religious organization associated with the Church of Latter-day Saints (also known as the Mormon Church), terminated the 16-year employment of a building engineer based on his failure to qualify for a “temple recommend,” or certificate showing that he is a member of the Church and eligible to attend temples. Temple recommends were only issued to individuals who observed the Church’s standards in such matters as attendance, tithing, and abstinence from coffee, tea, alcohol, and tobacco. The building engineer, on behalf of a class of plaintiffs, filed a lawsuit against the religious organization, alleging discrimination on the basis of religion in violation of Title VII. The religious organization moved to dismiss on the basis of Section 702’s exemption for religious organizations. The plaintiff argued that application of the exemption to the termination of his nonreligious job as a building engineer would violate the establishment clause and free exercise clause of the First Amendment. As such, the Court addressed the interplay between (1) Title VII’s exemption for religious organizations, (2) the First Amendment’s establishment clause, and (3) the First Amendment’s free exercise clause. The First Amendment’s establishment and free exercise clauses together read: “Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof.” The Court held that “there is ample room under the establishment clause for ‘benevolent neutrality which will permit religious exercise without sponsorship and without interference.’” Id. at 334. In other words, the exemption is not only constitutionally valid under the establishment clause, it is constitutionally necessary to protect the free exercise rights of religious organizations. In his concurring opinion, Justice Brennan explained that even though the exemption infringes on the free exercise rights of employees of religious organizations by putting them to the choice of “either conforming to certain religious tenants or losing a job opportunity, a promotion, or, as in these cases, employment itself…. [R]eligious organizations have an interest in autonomy in ordering their internal affairs.” And, the interests of religious organizations “must be protected by the Free Exercise Clause.” Id. at 341-42. Furthermore, a case-by-case analysis of whether an employee’s position is religious or secular would inherently violate the free exercise rights of religious organizations. However, Justice O’Connor cautioned in her concurring opinion that the issue of whether the exemption is constitutional as applied to for-profit activities of religious organizations remains open. Id. at 349. After the Supreme Court’s decision in Amos, the exemption was applied in EEOC v. Presbyterian Ministries, Inc., 788 F.Supp. 1154 (W.D. Wash. 1992). As such, a Christian retirement home was permitted to prohibit a Muslim receptionist from wearing a head covering to work, notwithstanding the fact that it never made any inquiries about her religion when it decided to hire her. The court reasoned that just because the home did not actively inquire into the employee’s religion prior to employment did not mean that she could subsequently begin to assert a non-Christian religious belief in a manner deemed inappropriate by the home. ©2014 Kopon Airdo, LLC 63 Likewise, in Saeemodarae v. Mercy Health Services, 456 F.Supp.2d 1021 (N.D. Iowa, 2006), a telemetry technician was fired by a Catholic hospital for practicing Wicca. The technician filed a lawsuit against the hospital pursuant to Title VII and argued that her religious beliefs had nothing to do with her secular job at the hospital. Nevertheless, the court granted the hospital’s motion for summary judgment because, as a religious organization, the hospital’s termination decisions were exempt from religious discrimination lawsuits brought under Title VII. Moreover, the court in Hopkins v. Women’s Div. General. Bd. of Global Ministries, 238 F.Supp.2d 174 (D.D.C. 2002), held that religious discrimination claims against religious entities are barred with respect to the entire realm of the employment arena and not just the actual hiring of individuals. In Hopkins, an office secretary employed by a Methodist organization was fired for insubordination after refusing to participate in certain religious activities within the organization. The secretary filed a lawsuit against the organization pursuant to Title VII, arguing that religious organizations are only exempt from Title VII claims arising out of discrimination during the hiring stage. The court disagreed and held that religious organizations are exempt from discrimination claims with respect to the entire realm of employment and not just the hiring stage. Again, the exemption for religious institutions is consistent with each religious institution’s right to free exercise, as provided by the First Amendment to the U.S. Constitution. As such, an employer cannot waive the privilege of the exemption under Title VII, such as with a statement that it is an equal opportunity employer. Hall v. Baptist Mem’l Health Care Corp., 27 F.Supp.2d 1029 (W.D. Tenn. 1998), aff’d, 215 F.3d 618 (6th Cir. 2000). In Hall, a terminated employee brought a Title VII suit against a Baptist college, alleging that she was unlawfully terminated on the basis of her religion. The employee was a member of a non-denominational church that accepted her as a lesbian. The Baptist college, however, adamantly opposed homosexuality and, thus, terminated her employment. The court held, and the Sixth Circuit affirmed, that the college was exempt from Title VII’s prohibition against discrimination based on religion. Moreover, the court specifically held that the college did not “waive” the exemption by holding itself out as an equal opportunity employer because: The Title VII exemption is not a privilege which can be invoked or waived at Defendant's discretion. Rather, the exemption represents a Congressional decision to protect the free exercise of religion under the First Amendment to the Constitution by minimizing governmental intrusion upon religious organizations. In essence, Congress has decided that the right to be free from religious discrimination from religious organizations is outweighed by the rights of those organizations to be free from government intervention. Hall v. Baptist Memorial Health Care Corp., 27 F.Supp.2d 1029, (W.D.Tenn.1998), aff’d, 215 F.3d 618 (6th Cir. 2000). ©2014 Kopon Airdo, LLC 64 Likewise, in Little v. Wuerl, 929 F.2d 944 (3rd Cir. 1991), the Third Circuit affirmed summary judgment in a Catholic school’s favor after the school terminated the employment of a non-Catholic employee for religious reasons. More specifically, a non-Catholic teacher was hired to work in a Catholic school. Subsequently, she was fired for entering into a second marriage without obtaining an annulment, as required by the Catholic Church. The teacher filed a lawsuit against the school pursuant to Title VII and argued that the school waived its exemption from Title VII by hiring a non-Catholic employee. The court rejected the teacher’s argument and held that a religious group may discriminate based on religion with respect to all of its employment practices. A religious organization does not “waive” this exemption simply by hiring individuals from outside of the religion. In Curay-Cramer v. Ursuline Academy of Wilmington, Delaware, Inc., 450 F.3d 130 (3d Cir. 2006), a former teacher filed a discrimination lawsuit under Title VII when the Catholic school for which she worked terminated her after she signed a pro-choice advertisement in the local newspaper. The court held that the school’s decision to terminate the teacher was covered by the Title VII exemption for religious organizations. The court went on to explain that an evaluation of the teacher’s discrimination claim against the school would also violate the First Amendment because it would entail judicial assessment of the relative severity of employee repudiations of Catholic doctrine regarding “when life begins and the responsibility to preserve life in utero.” Most recently, in Kennedy v. St. Joseph’s Ministries, Inc., 657 F.3d 189 (4th Cir. 2011), a nursing assistant employed by a Catholic nursing center filed an action, alleging claims under Title VII for religious harassment, retaliatory discharge for complaining about religious harassment, and discriminatory discharge on the basis of religion. While the Catholic nursing center was granted summary judgment with respect to the discriminatory discharge claim on the basis of the religious exemption, the lower court held that the Catholic nursing center could not rely on the religious exemption to obtain summary judgment in its favor with respect to the nursing assistant’s religious harassment and retaliation claims. On appeal, the Catholic nursing center argued that the religious exemption makes clear that Title VII does not apply to claims for religious harassment and retaliation against religious organizations. The Court of Appeals for the Fourth Circuit agreed, finding that the lower court’s determination that the term “employment” was synonymous with hiring and firing was too narrow and incompatible with the actual language of the religious exemption. “Employment,” as used throughout Title VII, covers a broader understanding of “employment” than mere hiring and firing, and the nursing assistant’s harassment and retaliation claims, as well as the discharge claim, arose from her employment. Accordingly, the lower court erred in denying the Catholic nursing center’s motion for summary judgment on the harassment and retaliation claims. As a result, the district court’s order was reversed and remanded with instructions to enter judgment in favor of the Catholic nursing center. Therefore, based on Amos and its progeny, religious organizations should be aware of the following guidelines: ©2014 Kopon Airdo, LLC 65 • Religious organizations can choose not to employ individuals who fail to conduct themselves in accordance with their values and beliefs. This was made clear by the Court in Amos when a janitor was lawfully fired for failing to obtain a “temple recommend;” in Hall, when a college lawfully terminated the employment of an employee for engaging homosexual conduct; and in Little when a Catholic school terminated the employment of a teacher whose name was published in a pro-choice advertisement. • Religious institutions can set forth rules and policies that infringe on different religious practices. For example, in EEOC v. Presbyterian Ministries, Inc., 788 F.Supp. 1154 (W.D. Wash. 1992), a Catholic nursing center had the right to prohibit receptionist from wearing Islamic headdress because it made residents and visitors feel uncomfortable. Moreover, in Wechsler v. Orthodox Union, 2009 WL 29596 (S.D.N.Y.), a Jewish kosher certification agency had the right to refuse to assign an employee to work on Fridays. • Religious institutions cannot discriminate on the basis of other protected categories. A major pitfall with respect to Title VII’s exemption for religious organizations is that often what may seem like a case of protected discrimination on the basis of religion may also amount to unlawful discrimination on other protected bases, such as sex, national origin, pregnancy, or other categories protected by some state laws, such as homosexuality. For example, in Vigars v. Valley Christian Center of Dublin, 805 F.Supp. 802 (N.D. Cal. 1992), a parochial school could not rely on the exemption when it terminated a teacher’s employment on the basis of her out-of-wedlock pregnancy, even though sex outside of marriage violated the school’s religious values, because the school’s actions may have amounted to discrimination on the basis of pregnancy. Likewise, in Ganzy v. Allen Christian School, 995 F.Supp. 340 (E.D.N.Y 1998), the exemption did not apply with respect to an unmarried pregnant teacher’s Title VII claim alleging her termination resulted from her pregnancy, because a genuine issue of material fact remained as to whether the termination resulted from the teacher’s pregnancy or from the teacher violating the school’s religious beliefs by engaging in premarital sexual activity. In Cline v. Catholic Diocese of Toledo, 206 F.3d 651 (6th Cir. 2000), the Sixth Circuit reiterated that courts have made clear that if the school’s purported “discrimination” is based on a policy of preventing extramarital sexual activity which emanates from the religious and moral precepts of the school, and if that policy is applied equally to its male and female employees, then the school has not discriminated based on pregnancy in violation of Title VII. However, the court refused to grant summary judgment for the Diocese because school officials had acknowledged during depositions that the plaintiff’s pregnancy alone had signaled to them that she was engaged in premarital sex, and that the school does not otherwise inquire as to whether men are engaged in premarital sex. ©2014 Kopon Airdo, LLC 66 In contrast, the Eighth Circuit in Chambers v. Omaha Girls Club, Inc., 834 F.2d 697 (8th Cir. 1987), upheld a private social club for girls’ termination of a pregnant, unmarried staff member for violation of the club’s “role model rule.” The court found that the termination was justified by business necessity because there was a manifest relationship between the club’s fundamental purpose and the rule. And, in Boyd v. Harding Academy of Memphis, 88 F.3d 410 (6th Cir. 1996), the court ruled in favor of a religious school that terminated the employment of a pregnant, unwed preschool teacher, finding that the school had a history of terminating both male and female employees for engaging in extramarital sexual relationships in violation of school’s code of conduct. Qualifying as a Religious Organization In order to qualify for the religious exemption, an institution must be able to show that its “purpose and character are primarily religious.” Spencer v. World Vision, Inc., 570 F.Supp.2d 1279 (W.D. Wash. 2008), cert. denied, 2011 WL 4530150 (2011). The determination is to be based on “[a]ll significant religious and secular characteristics.” Id. In making a determination as to whether an organization could assert the exemption, the courts consider whether the entity: (1) (2) (3) (4) (5) (6) (7) (8) (9) operates for profit; produces a secular product; states a religious purpose in its articles of incorporation or other pertinent documents; receives financial support from a formally religious entity such as a church or synagogue; is managed by a religious entity, for instance by having representatives on the board of trustees; holds itself out to the public as secular or sectarian; includes prayer or other forms of worship in its activities; includes religious instruction in its curriculum, to the extent that it is an educational institution; or includes co-religionist members. Spencer v. World Vision, Inc., 570 F.Supp.2d 1279 (W.D. Wash. 2008), cert. denied, 2011 WL 4530150 (2011). In Spencer, a non-profit Christian organization devoted to “aiding the world’s poorest children and families” qualified as a “religious organization” for Title VII purposes. Other factors considered by the court are whether the religious purpose for which the entity was created has remained unchanged, the religion of the employees and any student body, and the nature of student activities and curriculum, if applicable. EEOC v. Kamehameha, 990 F.2d 458 (9th Cir. 1992), cert. denied, 510 U.S. 963 (1993); EEOC Decision No. 83-6 (1983). No single factor alone is determinative of whether an institution is “religious.” Rather, a totality of the circumstances test will be applied. Killinger v. Samford Univ., 113 F.3d 196 (11th Cir. 1997). ©2014 Kopon Airdo, LLC 67 For-Profit Activities of Religious Organizations Finally, one issue that remains unsettled is how the exemption applies to for-profit activities of religious organizations. Again, in Amos, 483 U.S. 327 (1987), members of the Court warned that it was not clear whether the exemption would be so broadly applied to for-profit activities of religious organizations. Case law has shown that a religious organization’s for-profit status at the very least reduces the organization’s chances of obtaining the exemption. Although an organization’s forprofit status is not a complete bar, it is a factor taken into consideration when determining whether the entity is sufficiently tied to religion for a Title VII exemption. In EEOC v. Townley Engineering & Manufacturing Co., 859 F.2d 610 (9th Cir. 1988), cert denied, 489 U.S. 1077 (1989), the court addressed the issue of whether a for-profit corporation that manufactured mining equipment qualified for a Title VII exemption based on the founders’ intention that their business be a “Christian faith operated business.” The court stated that Congress “assumed that only those institutions with extremely close ties to organized religions would be covered.” The court announced a balancing test to determine whether a corporation’s purpose and character are primarily religious. The court relied on (1) the corporation’s for-profit status; (2) the secular nature of the product it manufactured; (3) its lack of affiliation or support from any church; and (4) the absence of any explicit religious purpose to conclude that the business was primarily secular and therefore not entitled to an exemption from Title VII. Exemption for Educational Entities In addition to the exemption for religious institutions, Section 702 provides: [I]t shall not be an unlawful employment practice for a school, college, university, or other educational institution or institution of learning to hire and employ employees of a particular religion if such school, college, university, or other educational institution or institution of learning is, in whole or in substantial part, owned, supported, controlled, or managed by a particular religion or by a particular religious corporation, association, or society, or if the curriculum of such school, college, university, or other educational institution or institution of learning is directed toward the propagation of a particular religion. 42 U.S.C. §2000e-2(e)(2). According to the EEOC’s Compliance Manual, many of the same factors that are considered when determining whether an organization is “religious” under the first exemption also apply to analyzing the applicability of the particular defenses in this section. When determining substantial ownership, control, and the additional factors articulated above, considerations include the percentage of contributions received from a religious source, the ©2014 Kopon Airdo, LLC 68 entity’s founding sources, affiliations, and religious requirements for management bodies and faculty. Generally, the application of the curriculum exemption is determined by a fact-based inquiry into the extent to which a school’s curriculum reflects an effort to spread and instill particular religious beliefs. EEOC v. Kamehameha, 990 F.2d 458 (9th Cir. 1992), cert. denied, 510 U.S. 963 (1993). Factors for consideration include a review of course descriptions and offerings for the three previous years and the percentage of faculty with training in the particular religion. EEOC Compliance Manual 604:0030. In Kamehameha, the schools’ founder specified that all teachers and trustees shall be Protestant. Even though religion was regularly taught, the purpose and emphasis of the school’s mission had shifted over the years from providing religious instruction to teaching ethical principles that enabled students to make their own moral judgments. Consequently, the curriculum exemption was not applicable. The EEOC considered the application of the educational entity and curriculum exemptions in 1975 when a Jewish teacher charged a school with refusing to hire her based upon her religion. The EEOC denied the charge, finding that the school qualified as a religious educational institution as it was wholly owned, supported and controlled by its Christian church founder. Furthermore, the propagation of Christian principles by the school’s teachers and the teachers’ participation in religious activities were central parts of what the school regarded as the educational process and required of its teachers. Consequently, the school also met the curriculum standard. EEOC Dec. P. 6553, 1975 WL 4483 (EEOC). Likewise, in Killinger v. Samford University, 113 F.3d 196 (11th Cir. 1997), the exemption allowed a University to terminate the employment of a professor within its divinity school because his religious beliefs differed from those of the divinity school’s dean. However, in Redhead v. Conference of Seventh Day Adventists, 566 F.Supp.2d 125 (E.D.N.Y. 2008), the exemption did not immunize a school from liability when it terminated a teacher for violating its policy against sex outside of wedlock because it was also discriminating against her on the basis of her pregnancy. Ministerial Exception In addition to the exemptions discussed above, employers should be aware of the “ministerial exception.” The exception is based entirely on the First Amendment principle that governmental regulation of church administration, including the appointment of clergy, impedes the free exercise of religion and constitutes impermissible government entanglement with church authority. Based on this, courts have refused to consider whether a church’s employment decision concerning one of its ministers was based on discriminatory grounds. Nevertheless, some courts have allowed ministers to bring sexual harassment claims. In creating this exception, courts have held that clergy members cannot bring claims under the federal employment discrimination laws, including Title VII, the Age Discrimination in Employment Act, the Equal Pay Act, and the Americans with Disabilities Act, because “[t]he relationship between an organized church and its ministers is its lifeblood.” McClure v. Salvation Army, 460 F.2d 553, 558-60 (5th Cir. 1972), cert. denied, 409 U.S. 896 (1972). ©2014 Kopon Airdo, LLC 69 The ministerial exception applies only to those employees who perform essentially religious functions. However, the exception is not limited to ordained clergy, and has been applied by courts to others involved in clergy-like roles who conduct services or provide pastoral counseling. Generally, such individuals include those whose primary duties consist of engaging in church governance, supervising a religious order, or conducting religious ritual, worship, or instruction. In Geary v. Visitation of Blessed Virgin Mary Parish Sch., 7 F.3d 324 (3d Cir. 1993), the court found that a lay teacher at church-operated elementary school was not a minister for purposes of the exception. Similarly, in Dole v. Shenandoah Baptist Church, 899 F.2d 1389 (4th Cir. 1990), cert denied, 498 U.S. 846 (1990), the court found that lay teachers at private religious schools who performed no sacerdotal functions, did not serve as church governors, and belonged to no clearly delineated religious order were not ministers, despite their sincere belief that their organization is a ministry. Furthermore, the exception does not necessarily apply to an employee simply because he or she has a title typically conferred upon clergy (e.g., minister). Rather, in each case it is necessary to make a factual determination of whether the function of the position is one to which the exception applies. Most recently, the Supreme Court held that churches and other religious groups must be free to choose and dismiss their leaders without government interference. Hosanna-Tabor Evangelical Lutheran Church and School v. E.E.O.C., 132 S. Ct. 694 (2012)) In that matter, a former teacher, Cheryl Perich, sued Hosanna-Tabor for allegedly terminating her in violation of the Americans with Disabilities Act. Perich took a disability related leave of absence from teaching while seeking treatment for narcolepsy. During her leave, the Hosanna-Tabor congregation voted to offer her a “peaceful release” by paying a portion of her health insurance premiums in exchange for her resignation. She declined, and reported for work when released by her doctors. Upon reporting to work she was told she would likely be fired. She reacted by threatening to file a lawsuit based upon the ADA. Perich was terminated the next day for her “insubordination and disruptive behavior” and for “threatening to take legal action.” In the legal action that followed, Hosanna-Tabor invoked the ministerial exception by arguing that Perich’s lawsuit was barred by the First Amendment because her claims concerned the employment relationship between a religious institution and one of its ministers. Id. In holding that the ministerial exception applied, the Court held that the exception will not be limited to the head of a religious congregation, but then refused to adopt any “rigid formula” for deciding when someone is a “minister” or not. The Court provided only limited guidance to lower courts regarding how to determine which employees are considered ministers under the exemption. The Court considered several factors, including the “formal title given to Perich by the Church, the substance reflected in that title, her own use of that title, and the important religious functions she performed for the Church.” Id. Ultimately, the Court determined that “requiring the Church to accept a minister it did not want” would have violated the First Amendment. Id. ©2014 Kopon Airdo, LLC 70 The following are additional examples of cases in which the ministerial exemption has been applied: • In Rayburn v. Gen. Conf. of Seventh-Day Adventists, 772 F.2d 1164 (4th Cir. 1984), cert. denied, 478 U.S. 1020 (1986), the ministerial exception was applied to an associate pastor who had completed seminary training but was not ordained. • In EEOC v. Roman Catholic Diocese of Raleigh, 213 F.3d 795 (4th Cir. 2000), the ministerial exception was applied to a cathedral’s music director, who was also employed part-time as the music teacher. • In Starkman v. Evans, 198 F.3d 173 (5th Cir. 1999), cert. denied, 531 U.S. 814 (2000), the court applied the ministerial exception to bar an ADA claim by church choir director. • In Combs v. Central Texas Annual Conf. of United Methodist Church, 173 F.3d 343 (5th Cir. 1999), the court used the ministerial exception to bar a sex discrimination claim because the court could not determine whether the employment decision concerning a minister was based on legitimate or illegitimate grounds without entering the constitutionally impermissible realm of internal church management. • In Alicea-Hernandez v. Catholic Bishop of Chicago, 320 F.3d 698 (7th Cir. 2003), the court applied the ministerial exception to a communications director who was responsible for crafting the church’s message to the Hispanic community. • In EEOC v. Catholic Univ. of America, 83 F.3d 455 (D.C. Cir. 1996), the court held that the ministerial exception barred a Title VII sex discrimination claim brought by a tenured member of a Catholic University’s department of religious canon law. • In Rweyemamu v. Cote, 520 F.3d 198 (2nd Cir. 2008), the court held that an African American priest was barred from claiming that a Roman Catholic Diocese and Bishop discriminated against him on the basis of race in violation of Title VII when they denied him a requested promotion to parish administrator and subsequently terminated him. The Bona Fide Occupation Qualification Exemption Title VII also provides that it is not an unlawful employment practice for an employer to hire and employ employees on the basis of their religion, sex or national origin in those certain instances where religion, sex, or national origin is a bona fide occupational qualification (“BFOQ”) reasonably necessary to the normal operation of that particular business or enterprise. 42 U.S.C. §2000e-2(e)(1). ©2014 Kopon Airdo, LLC 71 Title VII permits employers to hire and employ employees on the basis of religion if religion is “a bona fide occupational qualification (“BFOQ”) reasonably necessary to the normal operation of that particular business or enterprise.” However, because the “religious organization” exemption in Title VII permits employers to prefer their co-religionists, religious organizations do not typically need to rely on the BFOQ defense. It is well-settled that for employers that are not religious organizations and therefore seek to rely on the BFOQ defense to justify a religious preference, the defense is a narrow one and can rarely be successfully invoked. In order for a religious requirement to be deemed a BFOQ, the employee’s job must depend upon the characteristics of the institution. The qualification must affect an employee’s ability to do the job and relate to the essence or the central mission of the employer’s business. U.A.W. v. Johnson Controls, Inc., 499 U.S. 187 (1991). Federal courts have consistently found that both the language and legislative history of Title VII indicate that the BFOQ exemption should be applied only to the narrowest extent. Dothard v. Rawlinson, 433 U.S. 321 (1977). The BFOQ defense was upheld in Pime v. Loyola Univ. of Chicago, 803 F.2d 351 (7th Cir. 1986). In Pime, a Jewish lecturer filed a Title VII claim against a university based on the university’s reservation of three vacancies in tenure-track teaching positions for Jesuits. The court found that the University’s long Jesuit tradition and its desire to have adequate Jesuit presence in the philosophy department constituted a valid BFOQ. In Vigars v. Valley Christian Center of Dublin, Cal., 805 F.Supp. 802 (N.D. Cal. 1992) a librarian who was terminated brought suit under Title VII, alleging that she was dismissed from the parochial school because of her out-of-wedlock pregnancy. In response, the school argued that the plaintiff served as a role model for the school’s students, and thus, her moral character and “non-pregnant out of wedlock” status was a BFOQ. The court denied the school’s motion for summary judgment on this point, finding that there was serious disagreement about how central the plaintiff’s moral life was to her job as librarian, whether or not she was truly expected to act as a role model, and what impact her pregnancy truly had on her ability to perform either of those functions. An employer’s BFOQ defense was denied in Abrams v. Baylor Coll. of Med., 805 F.2d 528 (5th Cir. 1986). In Abrams, the court found that being non-Jewish was not a BFOQ for a university that had a contract to supply physicians on rotation at a Saudi Arabian hospital, when the hospital presented no evidence to support its contention that Saudi Arabia would actually have refused an entry visa to a Jewish faculty member. However, a religious school could dismiss a music teacher, for carrying on an adulterous relationship with the father of children enrolled in the school, even though she claimed that her private life was irrelevant to her duties as a teacher of music, because a religious school could make adherence to the moral standards of the church a requirement of continued employment. Gosche v. Calvert High School, 997 F.Supp. 867 (N.D.Ohio 1998). ASSOCIATIONAL DISCRIMINATION ©2014 Kopon Airdo, LLC 72 According to a number of Circuit Court decisions, Title VII also provides an employee with the right to allege discrimination or retaliation based not only on his or her own protected characteristics or activity, but on the employee’s “association” with another individual who comes within a protected classification or engaged in a protected activity. In Holcomb v. Iona College, 521 F.3d 130 (2nd Cir. 2008), the Second Circuit held that, as a matter of first impression, a claim of adverse action based on an employee’s association with a person of another race is cognizable under Title VII. In Holcomb, a Caucasian former college basketball coach alleged that he was terminated because of his association with his AfricanAmerican spouse. The Second Circuit agreed that the allegation was sufficient to state a claim of “associational” discrimination under Title VII. The court stated, “where an employee is subjected to adverse action because an employer disapproves of interracial association, the employee suffers discrimination because of the employee’s own race.” Similarly, in Barrett v. Whirlpool Corp., 556 F.3d 502 (6th Cir. 2009), the Sixth Circuit recognized that Title VII protects individuals who, though not members of a protected class, are “victims of discriminatory animus toward [protected] third persons with whom the individuals associate.” Likewise, in Drake v. Minnesota Mining & Mfg. Co., 134 F.3d 878 (7th Cir. 1998), the Seventh Circuit recognized a cause of action based on associational discrimination, holding that a white employee may sue under Title VII for discrimination against him resulting from his friendship with black co-workers. While a majority of associational discrimination claims relate to discrimination on the basis of association with persons of a particular race, color, or national origin, a New York district court recognized a cause of action for associational discrimination based on gender. In Ventimiglia v. Hustedt Chevrolet, 2009 WL 803477 (E.D.N.Y. 2009), the court held that a jury could conclude that the plaintiff was subject to a hostile work environment because of his sex. In other words, if not for his sex (male), his relationship with his co-worker (female) would not have been an issue. RETALIATION Title VII also prohibits retaliation by an employer in response to an employee exercising his/her rights under the Act. Under Title VII, unlawful retaliation occurs where an employer takes adverse employment action against an employee for opposing impermissible discrimination. Rogers v. City of Chicago, 320 F.3d 748 (7th Cir. 2003). Title VII not only protects employees’ rights to be free from certain types of forbidden discrimination; it also protects the right to speak out against discrimination. Henandez v. Spacelabs Med. Inc., 343 F.3d 1107 (9th Cir. 2003). Thus, an employer may not discharge, discipline or take action against employees for exercising their Title VII rights. Exercising these rights can take the form of actually filing a charge of discrimination or testifying regarding improper conduct, or may be as small as complaining of discrimination or taking actions to eradicate discrimination. 42 U.S.C. §2000e-3(a). In Bianchi v. City of Phil., 80 Fed. Appx. 232 (3d Cir. 2003), co-workers harassed a male firefighter because they believed he was homosexual. The co-workers placed condoms and sexual paraphernalia in his desk and gear, placed playing cards depicting nude males with his ©2014 Kopon Airdo, LLC 73 belongings, and soiled his gear with urine and feces, causing a fungal infection around his mouth. The firefighter informed his superiors of his intention to file a complaint and was subsequently transferred to a desk job. The court held that the city’s conduct constituted impermissible retaliatory conduct. The court admitted evidence of the graphic nature of the acts of sexual harassment, because it showed that the city retaliated against the firefighter in order to keep such conduct unexposed. One court held that an employer’s attendance policy that distinguishes between leave due to a court order and leave to enable an employee to engage in private business, including the filing of lawsuits against the employer, did not amount to retaliatory conduct actionable under Title VII. Johnson v. ITT Aerospace/Communications Division of ITT Industries, Inc., 272 F.3d 498 (7th Cir. 2001). The court held that the employer’s conduct in assessing two unexcused absences for the days the plaintiff attended a pretrial conference and a deposition for his lawsuit was not retaliation. Additionally, some courts have held that a refusal to allow a lateral transfer is not an adverse employment action sufficient to assert a retaliation claim under Title VII. Burger v. Central Apartment Management, 168 F.3d 875 (5th Cir. 1999). The court in Burger held that a transfer that does not involve a demotion in form or substance cannot rise to the level of a materially adverse employment action. Further, a transfer involving no reduction in pay and no more than a minor change in working conditions also cannot support a retaliation claim. However, a Seventh Circuit opinion held that a lateral transfer which allowed an employee to retain his salary, title and benefits, nonetheless constituted an adverse employment action because the new position was objectively inferior, involving far less skill and significantly harsher working conditions. Tart v. Illinois Power Co., 366 F.3d 461 (7th Cir. 2004). In so holding, the court in Tart recognized two classes of employment action, other than loss of compensation or benefits, where the criteria for a materially adverse employment action could be met: (1) cases where a nominally lateral transfer without a change in financial terms significantly reduces the employee’s career prospects by preventing the employee from using the skills in which the employee is trained and experienced; and (2) cases in which the employee is not moved to a different job, but the conditions in which the employee works are changed in a way that subjects the employee to a humiliating, degrading, unsafe, unhealthy, or otherwise significantly negative alteration in workplace environment. The court reiterated that employers cannot insulate themselves from liability simply by offering to transfer an employee at the same salary and benefits. With respect to retaliatory failure-to-hire claims, the First Circuit has stated that, to establish the adverse employment prong of a retaliation claim, the plaintiff must have submitted an application for a particular vacancy. Velez v. Janssen Ortho, LLC, 467 F.3d 802 (1st Cir. 2006). In Velez, the plaintiff alleged that the employer failed to hire her because she had filed a lawsuit against the company in the past. According to the court, however, the plaintiff failed to state a Title VII failure-to-hire claim because general letters seeking placement in “any position available” could not serve as the predicate for an adverse employment action. ©2014 Kopon Airdo, LLC 74 One court held that disciplining an employee for filing a frivolous charge against the employer is not actionable retaliation. Johnson v. ITT Aerospace/Communications Div. of ITT Indus. Inc., 272 F.3d 498 (7th Cir. 2001). On the other hand, the Ninth Circuit has held that an employee’s refusal to cooperate in the retaliatory treatment of another employee alone constituted protected activity and supported a claim for retaliation. Thomas v. City of Beaverton, 379 F.3d 802 (9th Cir. 2004). Another court has held that a negative job reference can constitute retaliation. Hillig v. Rumsfeld, 381 F.3d 1028 (10th Cir. 2004). Moreover, the Hillig court only required the plaintiff to bring forward evidence that the negative reference likely would have had a negative effect on future job opportunities, not that it actually cost her a new job. The anti-retaliation provision of Title VII also encompasses retaliation claims brought by an employee who speaks out about discrimination during an employer’s internal investigation. Crawford v. Metropolitan Government of Nashville and Davidson County, Tennessee, 555 U.S. 271 (2009). In Crawford, an employee claimed she was fired in retaliation for answering questions in connection with her employer’s internal sexual harassment investigation. The Supreme Court held that the employee’s disapproving account of a fellow employee’s harassment of her when questioned constituted “opposing an unlawful employment practice” under the statute, and therefore the employee could bring suit under Title VII. In determining if an employer’s alleged retaliation possesses the required causal connection with the employee’s assertion of rights, a court will examine the remoteness between the retaliation and the assertion of rights under Title VII. In Albrechtsen v. Bd. of Regents of the Univ. of Wis. Sys., 309 F.3d 433 (7th Cir. 2002), cert. denied, 539 U.S. 941 (2003), the court held that a professor’s contention that the university canceled two workshops and withheld a salary increase in 1998 in retaliation for events that occurred from 1987 until 1991 was too remote to support a retaliation claim. Rather, most courts have held that a time gap of even one year between the act and the alleged retaliation is too remote to support a retaliation claim under Title VII. Title VII also prohibits an employer’s retaliation against an employee who is opposed to an unlawful employment practice under Title VII. Dey v. Colt Constr. & Dev. Co., 28 F.3d 1446 (7th Cir. 1994). The actual practice does not have to constitute a violation of Title VII; the employee need only have a reasonable belief that the practice constituted a violation. The Supreme Court held that Section 1981 encompasses a complaint of retaliation against a person who has complained about a violation of another person’s contract-related “right.” CBOCS West, Inc. v. Humphries, 553 U.S. 442 (2008). In CBOCS, the plaintiff was fired for speaking out against the termination of a fellow employee for race-based reasons. The Court held that not only are retaliation claims encompassed by Title VII, employment-related retaliation claims also fall under Section 1981. The Court ruled that retaliation claims under Section 1981 include those claims brought by an individual who has suffered retaliation for helping another. Courts have also construed retaliatory hostile work environments to violate Title VII. A retaliatory hostile work environment exists where an employee who filed a Title VII charge experiences a hostile work environment that the employer initiated or tolerated in response to the filing of the charge. Heur v. Weil-McLain, 203 F.3d 1021 (7th Cir. 2000). The Seventh Circuit ©2014 Kopon Airdo, LLC 75 has emphasized, however, that an employer will be liable for retaliatory harassment by coworkers only if it negligently fails to take proper preventive or corrective measures. Nair v. Nicholson, 464 F.3d 766 (7th Cir. 2006). Proving a Retaliation Claim As with claims of discrimination, a plaintiff may establish a prima facie case of retaliation in two ways: directly or indirectly. Under the direct method, an employee must show that: (1) he engaged in statutorily protected activity; (2) he suffered an adverse action taken by the employer; and (3) there was a causal connection between the two. Tomanovich v. City of Indianapolis, et al., 457 F.3d 656, 663 (7th Cir. 2006). On the other hand, the indirect method requires a plaintiff to show that: (1) he engaged in a statutorily protected activity; (2) he met the employer’s legitimate expectations; (3) he suffered an adverse employment action; and (4) he was treated less favorably than similarly situated employees who did not engage in statutorily protected activity. Haywood v. Lucent, 323 F.3d 524, 530 (7th Cir. 2003). Direct evidence includes “any statement or document which shows on its face that improper citation served as a basis, though not necessarily the sole basis, for adverse employment action.” Where an employee is able to support a claim of retaliation with direct evidence, the McDonnell Douglas burden-shifting framework does not apply. In such situations, once the employee presents evidence that the retaliation was based partly on an improper motive, the burden shifts to the employer to prove by a preponderance of the evidence that the action was made regardless of the improper motive. Then, the employee may provide circumstantial evidence creating a rebuttable presumption of retaliation. Fabela v. Socorro Indep. Sch. Dist, 329 F.3d 409 (5th Cir. 2003) (overruling recognized in Gaalla v. Brown, 460 F. App'x 469, 480 (5th Cir. 2012) (citing Fabela v. Socorro Ind. Sch. Dist., 329 F.3d 409, 415 (5th Cir.2003) (citations omitted), overruled on other grounds by Smith v. Xerox Corp., 602 F.3d 320, 328 (5th Cir.2010)) Circumstantial evidence is any statement, document, or testimony that indicates or indirectly shows that the employer acted with an improper motive in retaliating against the employee. However, the distinction between the direct method and the indirect method is fairly vague. The Seventh Circuit recently clarified the “direct” method of proof and held that a plaintiff need only “prove by means of circumstantial evidence that he engaged in protected activity (filing a charge of discrimination) and as a result suffered the adverse employment action of which he complains.” Sylvester v. SOS Children’s Villages Illinois, Inc., 453 F.3d 900 (7th Cir. 2006). According to the Seventh Circuit, “direct” proof of discrimination is not limited to near-admissions by the employer that its decisions were based on a proscribed criterion, but also includes circumstantial evidence suggestive of discrimination, although perhaps through a longer string of inferences. Thus, a plaintiff may prevail under the direct method by presenting enough circumstantial evidence that a reasonable jury could conclude that accusations or complaints of harassment were a cause leading to the adverse employment action. Id., at 903. Furthermore, courts have provided clarity regarding the causal connection that must be established under the direct method. For instance, a lengthy period of time is actually considered to be counter-evidence of a causal connection. In fact, the Seventh Circuit and Illinois courts ©2014 Kopon Airdo, LLC 76 have opined that certain lapses of time between the protected activity and the adverse action can negate a finding of a causal connection. See Moser v. Dept. of Corrections, 406 F.3d 895 (7th Cir. 2005) (finding no causal connection where one month separated the protected activity and the adverse employment action); Lewis v. Holsum of Fort Wayne, Inc., 278 F.3d 706 (7th Cir. 2002) (finding the interval between an October 1997 charge and a January 1998 termination, without more, to be too long to support an inference of retaliation); Schulz v. Varian Medical Systems, Inc., 315 F.Supp 2d 923 (N.D. Ill. 2004) (stating that the plaintiff failed to demonstrate a causal link where two weeks separated the plaintiff’s purportedly protected expression and the termination of his employment); and Filipovic v. K & R Express Sys., Inc., 176 F.3d 390 (7th Cir. 1999) (finding that a period of four months negates causal inference). Moreover, as discussed above, the Supreme Court recently held that a Title VII plaintiff must prove that retaliation was the only reason for the adverse decision. University of Texas Southwestern Medical Center v. Nassar, 133 S.CT. 2517 (2013). Put another way, a plaintiff must prove that his or her employer would not have taken the negative employment action but for the improper motive. Retaliation Claims Not Dependent on the Underlying Claim It is critical that employers understand that the success of a retaliation claim against an employer is not dependent on the success or validity of the employee’s underlying claim of discrimination. Therefore, even if a court finds, or an employer believes, that there is no merit to an employee’s discrimination claim, the employer may still be liable for retaliating against the employee for asserting his/her rights under Title VII. Based on this, it is imperative that employers train their supervisors and managers to exercise caution in the treatment of any employee who has engaged in protected activity under Title VII’s anti-retaliation provision. This is particularly important in light of the Supreme Court’s decision in Crawford, discussed above, which expanded the definition of protected activity to include opposing an unlawful practice even where no charge is filed. In instances where a formal or an informal complaint is pending, it is suggested that employers confer with counsel before any adverse is action is taken against an employee involved in a pending complaint. ASSOCIATIONAL RETALIATION As indicated above, in Thompson v. North American Stainless, LP., 131 S. Ct. 863 (2011), the United States Supreme Court resolved the issue of whether employers can be held liable for third party retaliation under Title VII. In Thompson, both Thompson and his fiancée were employees of North American Stainless (“NAS”). Thompson’s fiancée filed a charge of sex discrimination with the Equal Employment Opportunity Commission (“EEOC”). Three weeks later, NAS discharged Thompson. Thompson then filed a charge with the EEOC under Title VII, claiming that NAS fired him in order to retaliate against his fiancée for filing her charge of discrimination. The two questions before the Supreme Court were: (i) did NAS’ discharge of Thompson constitute unlawful retaliation; and (ii) if NAS’ discharge of Thompson constituted unlawful retaliation, does Title VII grant Thompson a cause of action? ©2014 Kopon Airdo, LLC 77 With regard to the first question, the Supreme Court had “little difficulty” in concluding that if the facts alleged by Thompson are true, then NAS’ firing of Thompson violated Title VII. Title VII’s anti-retaliation provision is broadly worded and is not limited to discriminatory actions that affect the terms and conditions of employment. Rather, it prohibits any employer action that well might have dissuaded a reasonable worker from making or supporting a charge of discrimination. A reasonable worker might be dissuaded from engaging in protected activity if she knew that her fiancé would be fired. The more difficult question was whether Thompson could sue NAS for its alleged violation of Title VII. Drawing on precedent which interpreted the term “person aggrieved,” the Supreme Court said that the language established a regime under which a plaintiff may not sue unless he “falls within the ‘zone of interests’ sought to be protected by the statutory provision whose violation formed the legal basis for his complaint.” The “zone of interests” test denies a right of review if the plaintiff’s interests are so marginally related to or inconsistent with the purposes implicit in the statute that it cannot reasonably be assumed that Congress intended to permit the suit. The Supreme Court held that the term “aggrieved” in Title VII incorporates the “zone of interests” test, enabling suit by any plaintiff with an interest arguably sought to be protected by the statute. The Supreme Court applied the test and concluded that Thompson fell within the zone of interests protected by Title VII. Thompson was an employee of NAS, and the purpose of Title VII is to protect employees from their employers’ unlawful actions. Accepting the facts as alleged, the Supreme Court found that Thompson was not an accidental victim of the retaliation of the employer’s unlawful act. To the contrary, injuring Thompson was the employer’s intended means of harming Thompson’s fiancée for filing her charge of discrimination. Thus, Thompson was well within the zone of interests sought to be protected by Title VII, and was a person aggrieved with standing to sue. This decision makes clear that it is unlawful for an employer to do indirectly that which it cannot do directly. If the employment action would be retaliatory if it were directed against someone who engaged in protected activity, the employment action is likely to be retaliatory if taken against someone with a relationship to the employee who engaged in the protected activity. However, the Supreme Court declined to identify a fixed class of relationships for which thirdparty reprisals are unlawful. Because of the broad statutory text and the variety of workplace contexts in which retaliation may occur, the Supreme Court stated that Title VII’s anti-retaliation provision is simply not reducible to a comprehensive set of clear rules. THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION & TITLE VII The Equal Employment Opportunity Commission (“EEOC”) is a federal agency created by Title VII of the Civil Rights Act of 1964, which began operating in 1965. It is responsible for receiving and investigating charges of discrimination from individuals within the employment realm. Further, the EEOC itself can bring a lawsuit charging discrimination without initiation by an employee or potential employee. ©2014 Kopon Airdo, LLC 78 Filing a “charge of discrimination” with the EEOC is a prerequisite to an individual filing a lawsuit for violation of Title VII. The statute of limitations for filing a Title VII claim with the EEOC depends on whether the state is a “deferral state,” meaning it has a state agency similar to the EEOC. As stated above, in deferral states, an employee alleging a Title VII violation must file a claim with the EEOC within 300 days following the alleged unlawful practice. In states that do not have a state commission or state agency equivalent to the EEOC, the employee is required to file a charge within 180 days after the conduct in violation of Title VII occurred. The tolling period is calculated from the time the discrete discriminatory act (i.e. discharge, termination, demotion) occurs, and claims are time-barred if not filed within the applicable 180- or 300-day period, even if the discriminatory act is related to acts that fall within the required timeframe. Nat’l R.R. Passenger Corp. v. Morgan, 536 U.S. 101 (2002). However, in cases involving continuing violations, such as hostile work environment claims, where the discriminatory act(s) do not fall within one single day, claims are not time-barred so long as a single act comprising the hostile work environment falls within the limitation period. In considering what constitutes a continuing violation, one court held that an employer’s rejection of an employee’s proposed accommodation for his religious practices did not qualify as a continuing violation. Elmenayer v. ABF Freight Sys., Inc., 318 F.3d 130 (2d Cir. 2003). The court held that the denial of the accommodation was a single discrete act that did not involve a series of events or periodic implementation. A contrary result was reached in another case, where the court held that the employer paying a minority employee less than other employees on a weekly basis comprised a periodic implementation. Bazemore v. Friday, 478 U.S. 385 (1986). Generally, all Title VII claims must be filed with an oath or affirmation within the 180- or 300-day period following the discriminatory act. However, an EEOC regulation permits a party that filed a Title VII claim within the required time period, but failed to include an oath or affirmation, to maintain the action even if the oath or affirmation is not timely filed, because the late filing of the oath or affirmation “relates back” to the date of the timely filed claim. Edelman v. Lynchburg College, 535 U.S. 106 (2002). Once a charge is filed, EEOC investigators must notify the employer within 10 days, and will proceed to interview witnesses, examine documents, and possibly visit the employment site to conduct a fact-finding investigation. During this process, the EEOC can require that the employer provide a statement of the employer’s position (often referred to as a “position statement”), as well as relevant records and documents for examination. Most of the EEOC’s activities and information relating to a particular charge are protected by confidentiality regulations. 29 CFR §1601.22 & §1601.26. It is important to note that documents submitted to the EEOC or the equivalent state agency must be maintained for the statutory period, or an adverse inference could be drawn from the spoliation of evidence. Byrnie v. Town of Cromwell, Bd. of Educ., 243 F.3d 93 (2d Cir. 2001). After investigation, and within 120 days from the filing of a charge, the EEOC will either dismiss the charge, issue a “no cause” determination, or issue a “reasonable cause” determination. A dismissal is issued if the EEOC determines that there is no reasonable cause to believe the charge is true, or if the aggrieved party fails to cooperate with the EEOC’s investigation and ©2014 Kopon Airdo, LLC 79 settlement efforts. 42 U.S.C. §2000e-5(b) & 29 CFR §1601.18. The EEOC will issue a reasonable cause or no cause determination based on whether it finds reasonable cause to believe that an unlawful employment practice has occurred or is occurring by the employer. 29 CFR §1601.19; 29 CFR §1601.21. If support for a discrimination charge is found, Title VII requires the EEOC to attempt to settle the matter through conciliation proceedings, “to eliminate any such alleged unlawful employment practice by informal methods of conference, conciliation and persuasion.” 42 U.S.C. §2000e-5(b); 29 CFR §1601.24. If the conciliation process is unsuccessful, the EEOC can file its own lawsuit against the employer. An individual can also bring a lawsuit against an employer for Title VII violations whether or not the EEOC’s findings support a claim, or if the charge has been on file with the agency for 180 days with no determination during that time. Even if the EEOC dismisses the claim or reaches a settlement with the employer to which the aggrieved individual is not a party, the individual may still bring suit. 29 CFR §1601.28(e). Another prerequisite to an individual filing suit is the EEOC’s issuance of a “Notice of Right to Sue.” This notice is issued either automatically with an EEOC dismissal or determination as described above, or upon the request of the individual. The notice gives the individual authorization to bring an action under Title VII in federal district court within 90 days from the date the notice is issued, and will include the EEOC’s disposition of the charge. 29 CFR §1601.28. However, even if a party fails to file a claim within 90 days after the notice is issued, a court may allow a party to file a claim based on the doctrine of equitable tolling. In Stoll v. Runyon, 165 F.3d 1238 (9th Cir. 1999), the court held that a former employee who waited more than a year after administrative proceedings were completed to file a sexual harassment suit under Title VII, was entitled to equitable tolling of the 90-day limitation period because her delay was caused by mental illness resulting from the harassment. There are some exceptions to the timing requirements and procedures followed by the EEOC in states that have their own laws against discrimination and their own state agencies policing these laws. In these states, a complaining party may be required to file his/her charge with the state agency and allow the state agency to investigate for a period of time prior to filing the charge with the EEOC. In such instances, there are additional regulations and agreements which govern the interplay between the state agency and the EEOC. DAMAGES A federal court may apply several types of remedies and damages if a Title VII violation is found, including the following: (1) prohibit the employer from engaging in the unlawful practice and act; (2) order affirmative relief, including reinstatement or hiring of the individual, if appropriate; ©2014 Kopon Airdo, LLC 80 (3) award back pay from the time of the discriminatory act to the time gainful employment is secured or the employer offers to re-employ unconditionally, but no further back than two years from the filing of the charge; (4) award front pay from the time of the judgment to the time the individual could reasonably be expected to obtain substantially comparable employment (42 U.S.C. §2000e-5(g)); (5) award compensatory and punitive damages if the court finds the employer acted with malice or reckless indifference to the rights of the individual; and/or (6) award attorneys’ fees and costs, including expert witness fees, to the prevailing party upon the discretion of the court. (42 U.S.C. § 1981(a); 2000e-5(k)). Compensatory damages are awarded for intentional discrimination resulting in future pecuniary losses, emotional pain, suffering, inconvenience, mental anguish, loss of enjoyment of life and other nonpecuniary losses. The EEOC has the authority to require employers to pay compensatory damages when the EEOC finds discrimination against federal employees in violation of the Title VII. West v. Gibson, 527 U.S. 212 (1999). Punitive damages may be awarded in Title VII cases if the employee demonstrates that the employer acted with malice or reckless indifference to the employee’s federally protected right to be free from discrimination. Kolstad v. Am. Dental Assoc’n, 527 U.S. 526 (1999). An employer can be liable for punitive damages for its employee’s conduct if the employee: (1) held a managerial position; (2) was acting within the course of employment; or (3) acted with reckless indifference toward the complaining employee’s federally protected rights. For example, an award of punitive damages was upheld where an employer sought to hire only a female for a vacant position and refused to grant any interviews to male applicants. Medcalf v. Trustees of Univ. of Pa, 71 Fed. Appx. 924, (3d Cir. 2003). A jury may award punitive damages in a sexual harassment case even where the employee did not suffer an injury. Timm v. Progressive Steel Treating, 137 F.3d 1008 (7th Cir. 1998). A plaintiff may also recover limited statutory punitive damages absent an award of either actual or nominal damages. Cush-Crawford v. Adchem Corp., 271 F.3d 352 (2d Cir. 2001). Because the objective of punitive damages differs from the objective of compensatory damages, a jury may award punitive damages where it finds that an employer engaged in prohibited discrimination, regardless of whether the plaintiff receives an award of compensatory or nominal damages. However, a grossly excessive award of punitive damages will violate the Due Process Clause of the Fourteenth Amendment. In determining if an award of punitive damages is grossly excessive, the Supreme Court has set forth the following three factors to consider: (1) the reprehensibility of the defendant’s conduct; (2) the ratio of the compensatory damages to the punitive damages; and (3) the difference between the punitive damages awarded and the civil penalties authorized or imposed in comparable cases. State Farm Mut. Auto. Ins. Co. v. Campbell, 538 U.S. 408 (2003). Based on these factors, the Court in Campbell held that an award of $145 million in punitive damages was excessive where the compensatory damages were $1 million. ©2014 Kopon Airdo, LLC 81 An award for attorneys’ fees is generally a matter of the court’s discretion and will depend on the facts of each case. Kitchen v. TTX Co., 284 F.3d 688 (7th Cir. 2002). Therefore, a court on appeal will not overturn a lower court’s award of attorneys’ fees, unless the court abused its discretion. An employer may recover attorneys’ fees against an employee if the employer establishes that the employee brought a claim in bad faith. Whitson v. LM Services Corp., 69 Fed. Appx. 815 (8th Cir. 2003). It is also possible for an employer to recover an award of attorneys’ fees against the EEOC. EEOC v. Asplundh Tree Expert Co., 340 F.3d 1256 (11th Cir. 2003). In Asplundh, the court awarded the employer attorneys’ fees because the EEOC, “in its haste to file the instant lawsuit, with lurid, perhaps newsworthy allegations … failed to fulfill its statutory duty to act in good faith to achieve conciliation, effect voluntary compliance, and to resolve judicial action as a last resort.” The plaintiff alleged that he was racially discriminated against and on one occasion had a noose placed around his neck by co-workers. The court believed that the EEOC failed to satisfy its statutory obligations in attempting to conciliate the matter based on its desire to quickly remove the case from the conciliation stage and bring it to trial, in order to expose the plaintiff’s allegations to the public domain. Compensatory and punitive damages are capped by federal statute based upon the employer’s number of employees. The following limitations for the combination of punitive and compensatory damages apply to intentional discrimination claims based on sex, religion, or disability (though juries are not informed of these caps): Number of Employees Damages Cap 15 - 100 101 - 200 201 - 500 501 and more $50,000 $100,000 $200,000 $300,000 These caps only apply to the punitive and compensatory aspects of an award, and do not include back pay or front pay. Pollard v. E.I. du Pont de Nemours & Co., 532 U.S. 843 (2001). However, in a Title VII case, if a court awards punitive damages in excess of the abovementioned statutory caps, the amount in excess may be re-allocated to the employee’s award for damages arising under state law. Hall v. Cons. Freightways Corp. of Del, 337 F.3d 669 (6th Cir. 2003). Front pay is a proper remedy in Title VII cases when reinstatement is not available or not advisable, and is designed to compensate victims of discrimination for the reasonable period of time it would take to find comparable employment. Front pay is a remedy authorized by Congress as an alternative to awarding reinstatement. Also, in awarding a judgment of back pay, a court may include pre-judgment interest on the award, which is computed up to the date of the final judgment. Fine v. Ryan Int’l Airlines, 305 F.3d 746 (7th Cir. 2002). ©2014 Kopon Airdo, LLC 82 REQUIRED NOTICES, RECORDS AND DOCUMENTATION Title VII requires employers with 100 or more employees to file an annual Employer Information Report (EEO-1) with the EEOC. In addition, if the employer generates personnel, employment and application records, these records must be kept for a one-year period from the time the record is made or action is taken against the employee. Records relevant to a charge of discrimination shall be kept until the final disposition of the charge. 42 U.S.C. §2000e-8(c); 29 CFR §1602.7, §1602.14. Otherwise, the EEOC does not require that specific records be generated. 29 CFR §1602.12. An employer may be subject to further liability for destroying or failing to preserve records or documents related to a Title VII (or any other) claim. Courts have generally held that employers have a duty to preserve records and any other evidence when the party knows or should have known that the evidence is relevant to future litigation. Zubulake v. UBS Warburg LLC, 220 F.R.D. 212, 2003 WL 22410619 (S.D.N.Y. 2003). This duty does not require an employer to keep every shred of paper, e-mail, document, and record. Rather, the duty extends to the following: (1) any document or tangible thing made by an individual likely to have discoverable information that the employee may utilize in support of a claim or defense; (2) documents prepared for the complaining employee; and (3) any other document or record relevant to the subject matter involved in the employee’s claim. Remedies against employers who violate this duty may include imposing costs on the employer or instructing the jury of an adverse inference against the employer. Employers must also post an official EEOC Notice in a conspicuous location in the workplace, stating that equal employment is the law and individuals who believe they have been discriminated against should contact the EEOC. A fine of $100 may be imposed for each offense of the EEOC Notice requirements. 42 U.S.C. §2000e-10(a); 29 CFR §1601.30. EEO REPORTING REQUIREMENTS The EEO-1 Report is the principal reporting form by which employers provide the federal government with a count of their workforce by ethnicity, race, and gender, divided into job categories. The EEOC requires the EEO-1 Report annually from private employers with 100 or more employees and federal contractors with federal government contracts of $50,000 or more and 50 or more employees. The EEO-1 reporting requirements include the following: • Add a category labeled “two or more races;” • Divide the current category labeled “Asian or Pacific Islander” into two categories: “Asian” and “Native Hawaiian or other Pacific Islander;” • Rename “black” as “black or African American;” • Rename “Hispanic” as “Hispanic or Latino;” ©2014 Kopon Airdo, LLC 83 • Strongly endorse self-identification of race and ethnic categories by workers, as opposed to visual identification by employers; and • Divide the current category of “Officials and Managers” into two levels: executives within two reporting levels of the chief executive officer and lower-level managers. The EEO filing requirements specifically exclude state and local governments, primary and secondary school systems, institutions of higher education, Indian tribes and tax-exempt private membership clubs other than labor organizations. ©2014 Kopon Airdo, LLC 84 THE AMERICANS WITH DISABILITIES ACT The Americans with Disabilities Act (“ADA”) was enacted by Congress in 1990 and prohibits employment discrimination based on disability. The ADA also places requirements on employers to make reasonable accommodations for qualified individuals with disabilities. In order to prove disability discrimination under the ADA, a claimant must establish that he/she: (1) is disabled within the meaning of the ADA, (2) is qualified to perform the essential functions of the job, and (3) suffered from an adverse employment action because of his/her disability. Nese v. Julian Nordic Construction Co., 405 F.3d 638 (7th Cir. 2005). The Americans with Disabilities Act Amendments Act of 2008 (“ADA Amendments Act” or “ADAAA”), which was enacted on September 25, 2008, became effective on January 1, 2009. The ADA Amendments Act made important changes to the ADA by rejecting the holdings in several Supreme Court decisions and portions of the EEOC’s regulations pertaining to the ADA. The ADAAA retains basic definitions; however, it changes the way in which many statutory terms should be interpreted. On March 25, 2011, the EEOC issued new regulations clarifying the ADAAA and rebuking portions of its prior regulations. Moreover, the ADAAA amends the “Codified Findings” section of the original ADA, which stated that “individuals with disabilities are a discrete and insular minority.” However, most significantly, the Act: • Emphasizes that the definition of “disability” should be interpreted broadly. • Expands the definition of “major life activities” by including two non-exhaustive lists. The first list includes many activities that the EEOC had previously recognized (e.g., walking), as well as activities that the EEOC had not previously recognized (e.g., reading, bending, and communicating). The second list includes major bodily functions (e.g., “functions of the immune system, normal cell growth, digestive, bowel, bladder, neurological, brain, respiratory, circulatory, endocrine, and reproductive functions.”) the disruption of which amounts to a disability within the meaning of the ADA; • States that mitigating measures other than “ordinary eyeglasses or contact lenses” shall not be considered in assessing whether an individual has a disability; • Clarifies that an impairment that is episodic or in remission is a disability if it would substantially limit a major life activity when active; • Provides that an individual subjected to an action prohibited by the ADA (e.g., failure to hire) because of an actual or perceived impairment will meet the “regarded as” definition of disability, unless the impairment is transitory and minor; • Provides that individuals covered only under the “regarded as” prong are not entitled to reasonable accommodation; and ©2014 Kopon Airdo, LLC 85 TO WHOM DOES THE ADA APPLY? The ADA applies to any employer with 15 or more employees, including state and local governments. It also applies to employment agencies and to labor organizations. Further, the ADA only applies to “employees” and, therefore, bona fide independent contractors are not protected. In determining whether an individual is an “employee” or an “independent contractor,” courts generally look at the following factors: (1) how much control the employer had over the individual; (2) the occupation/skill required of the individual; (3) who was responsible for the cost of operating the individual’s business; (4) what formed the individual’s pay and how was it calculated; and (5) how long the job was expected to last and/or the parties’ commitment to each other. Generally, the degree of supervision and control exercised by the employer is the most significant factor in separating “independent contractors” from “employees.” Nationwide Mutual Insurance v. Darden, 503 U.S. 318, 323; Mazzei v. Rock N Around Trucking, Inc., 246 F.3d 956 (7th Cir. 2001). Additionally, the ADA’s nondiscrimination standards apply to federal sector employees under section 501 of the Rehabilitation Act, as amended, and its implementing rules. The 15-employee requirement is calculated by the “payroll” method as discussed above under the section on Title VII – meaning that part-time or flex-time employees count toward the minimum. In Glackamas Gastroenterology Assoc., P.C. v. Wells, 538 U.S. 440 (2003), the Supreme Court considered which individuals may be included in the tally in determining whether the employer falls within the 15-employee requirement. At issue was whether four physician shareholders who owned the professional corporation and comprised the board of directors were considered employees for purposes of the ADA. The Court held that in determining which individuals are employees under the ADA, the primary consideration is the common-law element of control. In determining whether shareholder-directors were employers, the Court in Glackamas considered whether: (1) The organization can hire or fire the individual or set rules and regulations on the individual’s work; (2) The organization supervises the individual; (3) The individual reports to someone higher in the organization; (4) The individual is able to influence the organization; (5) The parties intended that the individual be an employee, as stated in written contracts or agreements; and (6) The individual shares in the profits, losses, and liabilities of the organization. ©2014 Kopon Airdo, LLC 86 Based on these considerations, the Court remanded the case for further proceedings, because although the district court’s findings seemed to favor concluding that the physicians were not shareholders, there was evidence that could contradict this finding. Under certain circumstances, an employer can be liable for its corporate predecessor’s violations of the ADA. EEOC v. Rockwell In’l Corp., 36 F.Supp.2d 1056 (N.D. Ill. 1999). Generally, a court will hold an employer liable for its predecessor’s actions if the following three factors are shown: (1) the successor in interest had prior notice of the claim against the original employer; (2) the successor in interest is able to provide the relief requested; and (3) a sufficient continuity in the business operations of the predecessor and successor exists. ADA REQUIREMENTS FOR EMPLOYERS Generally, Title I of the ADA prohibits private employers, state and local governments, employment agencies and labor unions from discriminating against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms, conditions, and privileges of employment. Employees must be living up to the employer’s legitimate expectations of job performance in order to state an ADA claim. Leffel v. Valley Financial Serv., 113 F.3d 787 (7th Cir. 1997); Manning v. University of Chicago, 401 F.Supp.2d 858 (N.D. Ill. 2005). The ADA does not require an employer to give a disabled employee preferential treatment by waiving its normal requirements for a job or by offering special training which was not offered to a non-disabled employee. Williams v. United Ins.Co. of N.A., 253 F.3d 280 (7th Cir. 2001). An employer is required to make a reasonable accommodation to the known disability of a qualified applicant or employee if it would not impose an “undue hardship” on the operation of the employer’s business. It has been held that when one reasonable accommodation does not suffice to enable a disabled employee to perform the essential functions of the job, an employer must explore alternative accommodations prior to making a decision to discharge. Humphrey v. Mem’l Hosp. Assoc., 239 F.3d 1128 (9th Cir. 2001). Nonetheless, according to EEOC guidelines, an employer is not required to lower quality or production standards to make an accommodation; nor is an employer obligated to provide personal use items such as glasses or hearing aids. Moreover, an employer is not required to provide accommodations for the misconduct of an employee, even if such conduct is somehow connected to the employee’s disability. Spath v. Hayes Wheels Intern.-Indiana, Inc., 211 F.3d 392 (7th Cir. 2000); Bodenstab v. County of Cook, 569 F.3d 651 (7th Cir. 2009). In Bodenstan¸ the plaintiff claimed that his employer regarded him as having a disability because the employer believed the plaintiff was impaired in his ability to interact with others. On appeal, the court found that while it was unclear whether interacting with others was a “major life activity” under the ADA, even if it was, the plaintiff’s claim failed because of evidence that he threatened his co-workers, which justified his termination. Although the inability to interact with others would almost certainly be deemed a disability under the current understanding of the ADAAA and the recent EEOC regulations, the disabled employee would remain unable to legally threaten his coworkers in a similar situation. ©2014 Kopon Airdo, LLC 87 An employer can avoid liability under the ADA for failure to provide such accommodations by demonstrating: (1) that the employee’s disability poses a direct threat to the employee’s health or safety in a manner that cannot be reasonably accommodated; or (2) that the accommodation, even if reasonable, would impose an undue hardship on the employer’s business operations. 29 C.F.R. §1630.15(b)(2) and 1630.9(a). Undue hardship is defined as an action requiring significant difficulty or expense when considered in light of factors such as an employer’s size, financial resources, and the nature and structure of its operation. In Taylor v. Rice, 451 F.3d 898 (D.C. Cir. 2006), the court noted that whether a proposed accommodation is reasonable and whether it imposes undue hardship are separate inquiries even though both turn on the facts of the particular case. In Taylor, the State Department denied an HIV-positive man a Foreign Service position based on its decision that he was unavailable for worldwide assignment. The Court of Appeals for the District of Columbia reversed the district court’s grant of summary judgment in favor of the State Department because there was not enough evidence to show that his requested accommodations were unreasonable and would cause undue hardship. See also U.S. Airways v. Barnett, 535 U.S. 391 (2002). DEFINITION OF DISABILITY BROADENED The determination of whether an individual is entitled to ADA protection hinges on whether or not the individual suffers from a “disability” as defined by the Act. As stated above, the ADA Amendments Act retains the definition of “disability”, which is defined as: a) a physical or mental impairment that substantially limits one or more of the major life activities of an individual; b) a record of such an impairment; or c) being regarded as having such an impairment. Although the definition of disability remains the same, the ADAAA does state that “the definition of disability … shall be construed in favor of a broad range of individuals under [the ADA].” This provision was included in the Amendments Act in order to reinstate the broad scope of protections originally afforded by the ADA, which, in Congress’ view, the Supreme Court had improperly narrowed. Consistent with the provisions of the ADA Amendments Act and Congress’ directive for the EEOC to revise its ADA regulation to comply with the Act, the EEOC’s newly promulgated regulation provides that the definition of “disability” shall be interpreted broadly. PHYSICAL OR MENTAL IMPAIRMENT REQUIREMENTS AMENDED A physical or mental impairment is defined by the Department of Health, Education and Welfare as “any physiological disorder or condition, cosmetic disfigurement, or anatomical loss affecting one or more of the following body systems: neurological; musculoskeletal; special sense organs; respiratory, including speech organs; cardiovascular; reproductive; digestive; genitourinary; hemic and lymphatic; skin and endocrine.” 45 C.F.R. §84.3(j)(2)(i). The newly issued EEOC regulations also include disorders of the immune system and the circulatory system. To ©2014 Kopon Airdo, LLC 88 qualify as an ADA impairment, a physical impairment must be physiologically caused. See EEOC v. Watkins Motor Lines, Inc., 463 F.3d 436 (6th Cir. 2006) (holding that a truck driver’s morbid obesity was not an “impairment” under the ADA because he was not aware of any physiological cause for his weight). Merely having an impairment, however, does not render an individual “disabled” for purposes of the ADA. Rather, a plaintiff must also demonstrate that the impairment “substantially limits” a “major life activity.” Both terms are discussed in greater detail below. The EEOC’s guidelines, which are not binding in courts, take an expansive view of the role of the ADA with respect to mental impairments. For example, in the EEOC’s view, the following qualify as a “disability”: major depression, anxiety disorders, and personality disorders. Additionally, the guidelines state that a disability that results in an inability to concentrate or get along with others is an impairment of a major life function. LOOSENING OF “SUBSTANTIAL LIMITATION” REQUIREMENT Under the ADA, a physical or mental impairment must “substantially limit” one or more major life activities. The EEOC has issued its own regulations, which define the term “substantially limits.” These regulations indicate that an impairment “substantially limits” a major life activity if the impairment limits the person with the disability as compared to most people in the general population. In making this assessment, one should look to the amount of time that the activity takes as compared to most people in the general population, the presence or absence of pain associated with the activity and the length of time that the person with the disability spends completing the task as compared to most people in the population. Moreover, the EEOC dictates that in determining whether an individual has a disability that substantially limits a major life activity, the finder of fact is to focus on how a major life activity is limited and not on the outcomes that the individual can achieve. For example, the EEOC provides the illustration of a person with a learning disability who spends a great deal longer on his or her reading assignments than a peer without such disability. In such a case, although the person may achieve a great deal of academic success, he or she is nonetheless substantially limited in the major life activity of reading. Essentially, under the EEOC’s new guidelines, “substantially limits” means “unable to perform a major life activity that most people in the general population can perform,” or “restricted as to the condition, manner or duration under which an individual can perform a particular activity as compared to the condition, manner, or duration under which most people in the general population can perform that same major life activity.” The ADA Amendments Act seeks to restore the protections of the ADA as originally enacted by including several provisions that loosen the requirement that a physical or mental impairment must “substantially limit” one or more major life activities. Moreover, the ADAAA and the EEOC have clearly indicated that the question of whether a major life activity is substantially limited should not demand extensive analysis. ©2014 Kopon Airdo, LLC 89 First, the Amendments Act rejects the Supreme Court’s requirement that the word “substantially” be interpreted strictly to create a demanding standard for individuals seeking to qualify as disabled. Furthermore, the Amendments Act eliminates the judicially created rule that the word “substantially” should be read by courts as meaning “prevents or severely restricts.” As such, the ADAAA significantly reduces the degree of impairment required for ADA protection. Second, the Amendments Act establishes that an impairment that substantially limits a major life activity need not limit other major life activities to be considered a disability. Third, the Amendments Act clarifies that an impairment that is episodic or in remission is a disability if it would substantially limit a major life activity when it is active. This provision will likely serve to narrow a number of district court holdings stating that the ADA does not protect persons who have erratic, unexplained absences, even when those absences are a result of a disability. For instance, the holding in Waggoner v. Olin Corp., 169 F.3d 481 (7th Cir. 1999), that an employee who experienced seizures was not a “qualified individual” under the ADA because of her erratic attendance record, will likely be unpersuasive under the new provisions. See also Hamm v. Exxon Mobile Corp., 223 Fed.Appx. 506, 508 (7th Cir. 2007) (holding that an employee who could not demonstrate that he was able to regularly attend work could not be considered a “qualified individual” for purposes of the ADA). Finally, the ADAAA reinstated the previously held principle that when considering whether an individual is protected by the Act, employers should not consider mitigating circumstances. Specifically, the ADAAA provides that the determination of whether an impairment substantially limits a major life activity shall be made without regard to the ameliorative effects of mitigating measures such as medication, prosthetics, hearing aids, mobility devices, and oxygen therapy equipment. This provision expressly supersedes Sutton v. United Airlines, 527 U.S. 471 (1999), a case in which the Supreme Court held that the determination of whether an impairment substantially limits a major life activity requires reference to the ameliorative effects of mitigating measures. Moreover, the ADAAA amends the “Findings and Purposes” section of the original ADA legislation to supersede Sutton v. United Airlines, 527 U.S. 471 (1999) and its companion cases of Murphy v. United Parcel Service, 527 U.S. 516 (1999) and Albertson’s v. Kirkingburg, 527 U.S. 555 (1999), in addition to Toyota Motor Mfg., Kentucky, Inc. v. Williams, 534 U.S. 184 (2002). Nonetheless, there is an important exception to the ADAAA, which is that the ameliorative effects of ordinary eyeglasses or contact lenses shall be considered in determining whether an impairment substantially limits a major life activity. Specifically, the ADA Amendments Act states that mitigating measures other than “ordinary eyeglasses or contact lenses shall not be considered in assessing whether an individual has a disability.” The purpose of this exception is to prevent claims of disability by the plethora of individuals who wear either ordinary glasses or contact lenses. The EEOC’s newly promulgated regulations are consistent with the ADAAA’s interpretation of the substantial limitation requirement. First, as previously mentioned, the EEOC amended its regulations regarding the term “substantially limits,” leading to a much more liberal understanding of what can be considered a substantial limitation. This was done in order to ©2014 Kopon Airdo, LLC 90 effectuate Congress’ clear instruction that “substantially limits” is not to be misconstrued to require the “level of limitation, and the intensity of focus” applied by the Supreme Court in Toyota Motor Mfg., Ky v. Williams, 534 U.S. 134 (2002). Second, the regulations provide that mitigating measures other than “ordinary eyeglasses or contact lenses” shall not be considered in assessing whether an individual has a “disability”. Third, the regulations provide that an impairment that is episodic or in remission is a disability if it would substantially limit a major life activity when active. MAJOR LIFE ACTIVITIES EXPANDED To qualify as a disability under the ADA, a physical or mental impairment must substantially limit “one or more major life activities.” Under the ADA, major life activities have been defined as basic activities that the average person in the general population can perform with little or no difficulty. The ADA Amendments Act expands the definition of “major life activities” by including two non-exhaustive lists of such activities. The expanded list of “major life activities” includes, but is not limited to, the following: • caring for one’s self • performing manual tasks • everyday activities such as breathing, seeing, hearing, speaking, eating, sleeping, and walking • standing, lifting, and bending • learning, reading, concentrating, thinking, and communicating • working The second list involves the introduction of major bodily functions, the operation of which constitutes major life activities. The list includes, but is not limited to, the following: • functions of the immune system • normal cell growth • functions involving the digestive, bowel, bladder, neurological, brain, respiratory, circulatory, endocrine, and reproductive systems Although influential, the EEOC’s lists of major life activities is not exclusive or binding in courts. While courts look to these lists for guidance, the determination of whether an impairment limits a major life activity is made on a case-by-case basis. Equal Employment Opportunity Commission v. Lee’s Log Cabin, Inc., 436 F.Supp.2d 992 (W.D. Wis. 2006). However, it is important to stress that Congress and the EEOC have made it clear that the focus of a claim brought under the ADA should be whether the employer violated the statute and whether the employer and employee engaged in the interactive process, not on the presence or absence of a disability or whether such disability substantially limits a major life activity. Also important, the ADAAA legislatively overruled the Supreme Court’s decision in Toyota Motor Mfg., Kentucky, Inc. v. Williams, 534 U.S. 184 (2002), which held that the word “major” in the context of the ADA “need[s] to be interpreted strictly to create a demanding ©2014 Kopon Airdo, LLC 91 standard for qualifying as disabled.” Through its enactment of the ADAAA, Congress explicitly rejected this standard as contrary to the broad scope of protection that is available under the ADA. “REGARDED AS” DISABILITIES CLARIFIED The ADA prohibits discrimination against an individual who is “regarded as having such an impairment.” Pursuant to this language, the ADA not only covers those who actually do have impairments that substantially limit major life activities, but also covers individuals who are perceived by their employer as having such impairments. Traditionally, an employee claiming that his/her employer regarded the employee as disabled within the meaning of the ADA had to prove that: (1) the employer mistakenly believed that he/she had a physical impairment that substantially limited one or more major life activities, or (2) the employer mistakenly believed that an actual, non-limiting impairment substantially limited one or more major life activities. Ollie v. Titan Tire Co., 336 F.3d 680 (8th Cir. 2003). The ADA Amendments Act, however, abrogates the requirement that an individual claiming discrimination on the basis of a perceived disability must show that the impairment was regarded as limiting a major life activity. Under the ADAAA, an individual only needs to show that the employer regarded the condition as an impairment, and does not need to demonstrate that the employer perceived the limitation of a major life activity. The Amendments Act also provides that an individual subjected to an action prohibited by the ADA (e.g., failure to hire) because of an actual or perceived impairment will meet the “regarded as” definition of disability, unless the impairment is transitory and minor. Specifically, the ADAAA provides that transitory and minor impairments that have an actual or expected duration of less than six months are not considered disabilities under the “regarded as” prong of the definition of disability. To qualify, such impairments must be both objectively transitory and objectively minor. Nevertheless, the ADAAA provides that, while individuals who are “regarded as” disabled are protected from discrimination, employers are not required to provide reasonable accommodations or make reasonable modifications to policies, practices, or procedures for individuals who meet the “regarded as” prong of the definition of disability. The EEOC’s regulations pertaining to the “regarded as” prong are reflective of the amendments to the ADA. First, the regulations provide that the definition of “regarded as” no longer requires a showing that the employer perceived the individual to be substantially limited in a major life activity, and instead provides that an applicant or employee who is subjected to an action prohibited by the ADA (e.g., failure to hire, denial of promotion, or termination) because of an actual or perceived impairment will meet the “regarded as” definition of disability, unless the impairment is both transitory and minor. Second, the EEOC’ regulations provide that actions based on an impairment include actions based on symptoms of an impairment. Third, the regulations provide that individuals covered only under the “regarded as” prong are not entitled to reasonable accommodation. ©2014 Kopon Airdo, LLC 92 Fourth, they provide that qualification standards, employment tests, or other selection criteria based on an individual’s uncorrected vision shall not be used unless shown to be job-related for the position in question and consistent with business necessity. QUALIFYING CONDITIONS UNDER THE ADA Non-Binding Examples of Impairments the EEOC Believes Should Consistently Meet the Definition of Disability Interpreting the definition of disability broadly and without extensive analysis as required under the ADA Amendments Act, the EEOC’s ADA regulations provide that some types of impairments will consistently meet the definition of disability. According to the EEOC, because of certain characteristics associated with these impairments, the individualized assessment of the limitations on a person can be conducted quickly and easily, and will consistently result in a determination that the person is substantially limited in a major life activity. However, employers must remember that while the EEOC regulations may offer guidance, the Courts are not bound by the EEOC’s regulations. Examples of Impairments Which Do Not Consistently Meet the Definition of Disability In addition to examples such as deafness, blindness, intellectual disability (formerly termed mental retardation), partially or completely missing limbs, and mobility impairments requiring the use of a wheelchair, which were previously included in the regulations, other examples of impairments that the regulations provide will consistently meet the definition of “disability” include, but are not limited to: • Amputation – which substantially limits the functioning of the musculoskeletal system; • Autism – which substantially limits major life activities such as communicating, interacting with others, or learning; • Cancer – which substantially limits major life activities such as normal cell growth; • Cerebral palsy – which substantially limits major life activities such as walking, performing manual tasks, speaking, or functions of the brain; • Diabetes – which substantially limits major life activities such as functions of the endocrine system (e.g., the production of insulin); • Epilepsy – which substantially limits major life activities such as functions of the brain or, during a seizure, seeing, hearing, speaking, walking, or thinking; • HIV or AIDS – which substantially limit functions of the immune system; • Lymphedema – which substantially limits the functions of the lymphatic system; ©2014 Kopon Airdo, LLC 93 • Multiple sclerosis and muscular dystrophy – which substantially limit major life activities including neurological functions, walking, performing manual tasks, seeing, speaking, or thinking; • Major depression, bipolar disorder, post-traumatic stress disorder, obsessive compulsive disorder, or schizophrenia – which substantially limit major life activities including functions of the brain, thinking, concentrating, interacting with others, sleeping, or caring for oneself; • Sickle Cell Disease – which substantially limits the functions of the immune system; and • Rheumatoid Arthritis – which substantially limits the musculoskeletal system. The regulations provide that there is no negative implication from the omission of a particular major life activity referenced in the regulation. Rather, an individual with one of the impairments listed in the regulations may be substantially limited in one or more of the major life activities identified, and/or may be substantially limited in other major life activities as well. The EEOC’s regulations also caution that there is no negative implication from the omission of particular impairments. The list of examples provided in the regulations is merely intended to illustrate some of the types of impairments that are consistently substantially limiting. Other types of impairments not specifically identified may also consistently be substantially limiting, such as some forms of depression other than major depression and seizure disorders other than epilepsy. SPECIFIC EXCLUSIONS UNDER THE ADA • Illegal Drugs Employees and applicants engaged in the illegal use of drugs are not “disabled” under the Act when an employer acts on the basis of such use. 29 C.F.R. 1630.3. This exception applies to both the use of illegal drugs and the unlawful use of prescription drugs. Employers may also hold illegal drug users to the same performance standards as other employees. Moreover, employers may seek reasonable assurance that no illegal drug use is either currently occurring or has occurred so recently that its continuing use is a real and ongoing problem. As such, tests for illegal drugs are not subject to the ADA’s restrictions on medical examinations. Also, some employers may be able to establish a prohibition against hiring individuals with a history of illegal drug use if that prohibition is job-related and consistent with business necessity. For example, an employer whose employees are required to carry firearms could likely establish such a policy without violating the Act. Typically such exceptions are granted when the prohibition is safety-related. However, employers should remain wary of “regarded as” situations. Employees or applicants who are erroneously perceived as engaging in drug use, but are not in fact doing so, are protected under the Act. The same holds true for individuals who are no longer illegally using ©2014 Kopon Airdo, LLC 94 drugs and have been either successfully rehabilitated or are currently involved in the rehabilitation process. • Alcohol While alcoholism can constitute a disability under the ADA, employers may still require employees suffering from this condition to conduct themselves reasonably within the workplace. Specifically, an employer may flatly prohibit the use of alcohol in the workplace and may prohibit employees from being under the influence of alcohol while in the workplace. Additionally, an employer may hold an alcoholic employee to the same job qualifications and performance and behavioral standards to which it holds all other employees, even if any unsatisfactory performance or behavior stems from the employee’s alcoholism. • Smoking Employers are free to prohibit or impose restrictions upon smoking in the workplace. These restrictions do not violate any portion of the ADA. • Other Personal Characteristics The Department of Labor regulations also include a fairly extensive list of personal characteristics which are excluded from the Act’s definition of “disability.” The following do not constitute disabilities under the ADA: • transvestism, transsexualism, pedophilia, exhibitionism, voyeurism, gender identity disorders not resulting from physical impairment, or other sexual behavior disorders; • compulsive gambling, kleptomania, or pyromania; and • psychoactive substance use disorders resulting from current illegal use of drugs. Additionally, the ADAA and the EEOC regulations recognize that homosexuality and bisexuality are not impairments, and thus cannot be considered disabilities under the Act. QUALIFIED INDIVIDUALS The ADA defines a “qualified individual” as an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of his or her employment position. Written employment descriptions or job postings are considered evidence as to the essential functions of a job, as long as the functions listed in such descriptions are accurate and do not include tasks that are unrelated to the job. If the employee cannot perform the essential functions of the job legitimately required by the employer, the employee is not a “qualified individual” under the ADA. Some courts have held that, in cases involving medical examinations and inquiries, an individual without a disability may constitute a qualified individual under the ADA. Karraker v. Rent-A-Center, Inc., 239 F.Supp.2d 828 (C.D. Ill. 2003). These courts have done so by relying on the language of the ADA in Section 12112(d), which refers to “job applicants” and “employees,” ©2014 Kopon Airdo, LLC 95 rather than the more restrictive language of “qualified individual.” The court reasoned that it is not logical to require an employee to show that he/she is disabled in order prevent his/her employer from impermissibly inquiring as to whether the individual has a disability. In Karraker, the court held that non-disabled employees could state a claim under the ADA against their employers for requiring employees seeking managerial positions to take psychological profiling tests. REASONABLE ACCOMMODATIONS An employer is required to make a reasonable accommodation to the known disability of a qualified applicant or employee if it would not impose an “undue hardship” on the operation of the employer’s business. According to the EEOC, reasonable accommodation may include, but is not limited to: • making existing facilities used by employees readily accessible to and usable by persons with disabilities; • job restructuring, modifying work schedules, or reassignment to a vacant position; or • acquiring or modifying equipment or devices, adjusting or modifying examinations, training materials, or policies, or providing qualified readers or interpreters. The Supreme Court has held that a reasonable accommodation is one that “seems reasonable on its face, i.e., ordinarily or in the run of cases.” U.S. Airways, Inc. v. Barnett, 535 U.S. 391 (2002). In offering this definition, the Court referred to the approach embraced by the First Circuit in Reed v. LePage Bakeries, Inc., 244 F.3d 254 (1st Cir. 2001), as “practical.” Under the analysis applied in Reed, a plaintiff bears the initial burden of showing not only that a proposed accommodation would enable the employee to perform the essential functions of the job, but also that it is facially feasible for the employer under the circumstances. If this is accomplished, the burden then shifts to the employer to show that the proposed accommodation is not as feasible as it appears, but rather that there are “further costs to be considered, certain devils in the details.” The difference in the required showings essentially comes down to the specificity required, with the plaintiff’s showing being more general in nature. See Barth v. Gelb, 2 F.3d 1180 (D.C. Cir. 1993) (explaining that a reasonable accommodation is a method of accommodation that is reasonable in the run of cases, whereas the undue hardship inquiry focuses on the hardships imposed by the plaintiff’s preferred accommodation in the context of the particular employer’s operations); Vande Zande v. Wisc. Dep’t of Admin., 44 F.3d 538 (7th Cir. 1995) (stating that a plaintiff must make a facial showing of proportionality to costs, whereupon an employer can prove that, upon more careful consideration, the costs of the proposed accommodation in this instance are excessive). A reasonable accommodation can include making existing facilities used by employees readily accessible to and usable by individuals with disabilities; job restructuring; a part-time or modified work schedule; reassignment; modification of equipment or devices; appropriate adjustments or modifications to examinations, training materials or policies; and providing qualified readers or interpreters. An employer need not create a new position or “bump” another employee to allow the disabled employee to be reassigned, although there is currently a split among the Circuits as to whether a qualified disabled employee must be reassigned to a vacant ©2014 Kopon Airdo, LLC 96 position. For instance, the Tenth and D.C. Circuits have held that a qualified disabled employee must be reassigned, while the Eighth Circuit has held that the employee need only be provided the opportunity to compete for the position. See Smith v. Midland Brake, Inc., 180 F.3d 1154, 116465 (10th Cir. 1999); Aka v. Washington Hospital Center, 156 F.3d 1284 (D.C. Cir. 1998); Huber v. Walmart Stores, Inc., 486 F.3d 480 (8th Cir. 2007), cert granted in part, Huber v. Walmart Stores, Inc., 128 S. Ct. 742 (2007). Recently, in E.E.O.C. v. United Airlines, Inc., 693 F.3d 760, 761 (7th Cir. 2012), the Seventh Circuit held that the ADA does indeed mandate that an employer appoint employees with disabilities to vacant positions for which they are qualified, provided that such accommodations would be ordinarily reasonable and would not present an undue hardship to that employer. However, the ADA does not call for an employer to “set aside a pool of positions” for recovering employees or make such positions available indefinitely to an employee whose recovery has run its course without restoring that worker to his or her original state. Watson v. Lithonia Lighting, 304 F.3d 749 (7th Cir. 2002) (finding an employer was not required to create a light duty position indefinitely to accommodate an employee’s permanent injury). On the other hand, an offer of reassignment to an inferior position does not constitute a reasonable accommodation when a position is available with benefits and compensation similar to the employee’s previous position. Norville v. Staten Island Univ. Hosp., 196 F.3d 89 (2d Cir. 1999). Interactive Process Required Both the employer and the employee seeking an accommodation must cooperate in the interactive process of identifying a suitable accommodation. Haulbrook v. Michelin North Amer., 252 F.3d 696 (4th Cir. 2001); E.E.O.C. v. Sears, Roebuck, & Co., 417 F.3d 789 (7th Cir. 2005). Employers should maintain all employee requests for reasonable accommodations for a period of at least two years. Employers are generally under no duty to make accommodations for an employee’s disability unless the employee requests an accommodation. For example, in Jovanovic v. In-Sink-Erator Div. of Emerson Electric Co., 201 F.3d 894 (7th Cir. 2000), the court held that because the employee never requested an accommodation, the employer did not violate the ADA when it terminated the employee, who had a chronic absentee record due to a medical condition. An employer is not required to honor a disabled employee’s request for accommodation when the request conflicts with the employer’s bona fide seniority system. US Airways, Inc. v. Barnett, 535 U.S. 391 (2002). In Barnett, the plaintiff injured his back while handling cargo for the defendant. To accommodate the plaintiff’s disability, he was transferred to a position in a mailroom, which was a less physically demanding position. When this position became open for bidding under the terms of the defendant’s seniority plan, the plaintiff requested his accommodation take precedent over the terms of the seniority system. The defendant refused to make an exception to its seniority system, and the plaintiff lost the position. The court held that an accommodation which requests an employer to make an exception to its long-established seniority system is not reasonable. However, in such situations, the employee may still recover under the ADA if he or she shows special circumstances that render the requested assignment reasonable. The court’s holding was based on its refusal to interpret a “reasonable ©2014 Kopon Airdo, LLC 97 accommodation” as an effective accommodation, which solely concentrates on the employer’s ability to meet the employee’s disability needs. The court refused to follow this interpretation, because reasonable accommodations under the ADA do not require an employer to make accommodations merely because it is possible for the employer to do so; rather, it requires the employer’s “unprejudiced thought and reasonable responses to disabled individuals.” Courts have also considered what constitutes a “vacant” position available for reassignment of the employee. One court held that a position is only vacant where, at the time of the accommodation request, the employer knows that the job opening exists or will exist in the immediate future. Bristol v. Bd. of County Comm’s of the County of Clear Creek, 281 F.3d 1148 (10th Cir. 2002); vacated, in part on diff’t grounds by Bristol v. Bd. of County Comm’s of the County of Clear Creek, 312 F.3d 1213 (10th Cir. 2002). The EEOC has stated that an employer does not have to offer a job that it realizes will not become available for six months, because a six-month period is beyond a reasonable amount of time. In order for the employee to be entitled to a reasonable accommodation, one court has held that it is imperative that the employee seeks an accommodation “because of” a disability. Felix v. New York City Transit Auth., 324 F.3d 102 (2d Cir. 2003). In Felix, the plaintiff was employed as a railroad clerk at a municipal transit agency. After a firebombing incident in the subway in 1995, the plaintiff claimed that she suffered from insomnia and post-traumatic stress disorder and requested an accommodation to work above ground because she feared working underground in the subway. The court held that although insomnia may qualify as a disorder under the ADA, the plaintiff’s requested accommodation did not flow from this disorder. Rather, it arose from her fear of working underground, which was not a disability under the ADA. Therefore, the court held that the employee’s requested accommodation to work above ground and not in the subway was not a reasonable accommodation, because the accommodation was not “because of” a disability as defined under the ADA. It is important to note that the discussion as to whether an unusually great fear of working underground might be considered a disability under the current understanding of the ADA following the ADAAA and the EEOC regulations would be much less extensive. The following are examples of accommodations that were held to be reasonable: • Transferring an employee to a different department or section that is better suited to the employee’s condition. In Emerson v. Southern States Power Co., 256 F.3d 506 (7th Cir. 2001), the court held that a police district transferring a disabled police officer to a district where he could take a desk job was a reasonable accommodation. Although there were no desk jobs available at the district at which the officer sought to work, the court held that the employee cannot dictate the employer’s choice of alternative positions. • Allowing an employee with a back condition to work as a truck driver with a no-lifting requirement. In Dilley v. Supervalu, Inc., 296 F.3d 958 (10th Cir. 2002), the court held that a jury could find that a position with the lifting restriction was the functional equivalent of the plaintiff’s former position. ©2014 Kopon Airdo, LLC 98 The following are examples of accommodations that were held to be unreasonable: • An industrial nurse’s request to be transferred from working for a supervisor whom she regarded as “the trigger and stressor to her depression.” In Kennedy v. Dresser Rand, 193 F.3d 120 (2d Cir. 1999), the court held that the plaintiff failed to overcome the presumption under the ADA that a requested change of supervisor is unreasonable. However, the court declined to issue a per se ruling that the replacement of a supervisor could never be a reasonable accommodation under the ADA – although the court did note that there is a presumption that a request to change supervisors is unreasonable, and the burden of overcoming that presumption therefore lies with the plaintiff. • Based on an employee’s sensitivity to chemicals, a request to only work in areas of the plant where chemicals were sealed was not a reasonable accommodation where the entire plant was exposed to open chemicals. Steffes v. Stepan Co., 144 F.3d 1070 (7th Cir. 1997). • An employee’s request to transfer to one of the employer’s lighter-duty positions originally created for individuals who are on temporary disability under the Indiana Workers’ Compensation Statute. Dalton v. Subaru-Isuzu Auto. Inc., 141 F.3d 667 (7th Cir. 1998). • An employee diagnosed with rectal cancer requesting permission to work entirely from a home office. Rauen v. United States Tobacco Mfg. Ltd. Partnership, 319 F.3d 891 (7th Cir. 2003); But see Sturz v. Wisconsin Dept. of Corrections, 642 F.Supp.2d 881 (W.D. Wis. 2009) (distinguishing Rauen on the grounds that the plaintiff in Rauen adduced no evidence that the lack of accommodation exacerbated her condition). • After exhausting available medical leave, an employee’s request for indefinite leave of absence from employment to treat his condition of continuous cluster headaches, as this would not allow the employee to continue or return to work in the near future. Wood v. Green, 323 F.3d 1309 (11th Cir. 2003). • A high school student’s request for the school to make summer classes available to him so he could make up time missed as a result of his asthma and heart valve conditions and graduate with his class. The Doe v. Haverford Sch., 2003 WL 22097782 (E.D. Pa. 2003) decision reflected a tendency of courts to give judicial deference to academic decisions of educational institutions. Courts will generally give deference when “an educational institution considers alternative means, and the feasibility, cost and effect on an academic program of the alternative means.” The court found that requiring the school to make summer classes available would not be a reasonable accommodation, because this would fundamentally alter the nature of the school’s services. ©2014 Kopon Airdo, LLC 99 Requesting a Reasonable Accommodation A general consensus exists among courts that, under most circumstances, the employee must request an accommodation before a duty arises on behalf of the employer to provide one. This is because, under the plain language of the ADA, employers are obligated to reasonably accommodate only the physical or mental limitations resulting from a disability that are known to the employer. Consequently, in its interpretive guidance on the ADA, the EEOC stated, “an employer would not be expected to accommodate disabilities of which it is unaware.” Further, “it is the responsibility of the individual with a disability to inform the employer that an accommodation is needed.” However, employers should be aware that exceptions to this general rule exist that might create an affirmative duty to provide a reasonable accommodation on behalf of an employee, even absent a specific request by the disabled employee. For example, in Fliss v. Movado Group, Inc., 2000 WL 1154633 (N.D. Ill. 2000), an employee who did a significant amount of traveling as part of her job presented the employer with a note from her doctor which stated that she could not stand or sit for longer than 30-minute increments. Based on this, the employer believed the employee would not be able to travel in planes and terminated the employee. The employer argued that the employee never made a request for accommodation. However, the court held that the doctor’s note could be viewed as a request for accommodation and held against the employer. Additionally, in cases where an employer knows of both an employee’s disability and a resulting need for an accommodation, some courts have indicated that the employer might have an obligation to provide the accommodation even if the employee has not specifically requested it. See Smith v. Henderson, 376 F.3d 529 (6th Cir. 2004). In Henderson, the plaintiff’s employer knew she had a disability because it had previously provided her a reasonable accommodation several years earlier so she could perform the duties of her position. However, upon the plaintiff’s promotion, the employer refused to keep the accommodation in place. The plaintiff requested that she be allowed to delegate some responsibilities of her position. The court held that, although this request did not specifically use the word “accommodation,” the facts illustrated that the employer was clearly aware of the plaintiff’s disability and her need for a reasonable accommodation. Therefore, the employer could not avoid liability merely by citing the plaintiff’s failure to specifically request an accommodation. This situation may also arise where the visible symptoms of an employee’s disability are so obviously manifestations of an underlying disability that it would be reasonable for the employee to infer that his employer actually knew of the disability. Hedberg v. Ind. Bell Tel. Co., 47 F.3d 928 (7th Cir. 1995). As that court phrased it, “deliberate ignorance [should not] insulate an employer from liability.” However, an employer should be cautious when approaching an employee who the employer deems in need of an accommodation. If the employer makes it clear that he or she believes that the employee needs an accommodation, the employee becomes covered under the “regarded as” prong of the ADA. Some courts will impose liability absent a request for an accommodation where such a request would constitute a “futile gesture.” Davoll v. Webb, 194 F.3d 1116 (10th Cir. 1999). The futile gesture doctrine originates from the Supreme Court’s decision in Int’l Bhd. Of Teamsters v. ©2014 Kopon Airdo, LLC 100 United States, 431 U.S. 324 (1977), in which the Court recognized that “a consistently enforced discriminatory policy can surely deter job applications from those who are aware of it and are unwilling to subject themselves to the humiliation of explicit and certain rejection.” The Teamsters opinion was issued in the context of a racial discrimination claim arising under Title VII of the Civil Rights Act. However, the logic of Teamsters has been found to similarly apply to ADA claims. Specifically, if an employer has a set policy against a particular type of reasonable accommodation or against such accommodations generally, and a qualified employee knows of the policy, the employee is not required to make a request he/she knows will surely be denied. However, the doctrine is applicable only “in the rare case where an employer has essentially foreclosed the interactive process through its policies or explicit actions.” The EEOC’s guidance addressing mental disabilities also creates a liberal standard regarding what an employee must do to adequately request an accommodation. The guidelines state that an employee need not be explicit in requesting a reasonable accommodation, but may merely ask for an accommodation because of a medical reason. The guidelines then place the burden on the employer to ask the employee for documentation regarding the impairment and requested accommodation. Additionally, the guidelines give instructions on what may be necessary on the employer’s part to accommodate mental disabilities. These suggested accommodations include providing a quieter place to work or changing the methods of supervising the employee. Requesting Documentation of Disability Employers may require an employee requesting reasonable accommodations to provide documentation that is sufficient to substantiate that the employee has a disability under the ADA and needs the reasonable accommodation requested. However, employers cannot ask for unrelated documentation. This means that in most circumstances, an employer cannot ask for an employee’s complete medical records, because they are likely to contain information unrelated to the disability at issue and the need for accommodation. According to the EEOC’s guidelines, documentation is sufficient if it: (1) describes the nature, severity, and duration of the employee’s impairment, the activity or activities that the impairment limits, and the extent to which the impairment limits the employee’s ability to perform the activity or activities; and (2) substantiates why the requested reasonable accommodation is needed. An employer may require an employee to go to an appropriate health care professional of the employer’s choosing if the employee provides insufficient documentation from his/her treating physician (or other health care professional) to substantiate that he/she has an ADA disability and needs a reasonable accommodation. However, if an employee provides insufficient documentation in response to the employer’s initial request, the employer should explain why the documentation is insufficient and allow the employee an opportunity to provide the missing information in a timely manner. The employer should also consider consulting with the employee’s doctor (with the employee’s consent) before requiring the employee to go to a health care professional of its choice. ©2014 Kopon Airdo, LLC 101 The EEOC’s guidelines state that documentation is insufficient if it does not specify the existence of an ADA disability and explain the need for reasonable accommodation. Documentation also might be insufficient where, for example: (1) the health care professional does not have the expertise to give an opinion about the employee’s medical condition and the limitations imposed by it; (2) the information does not specify the functional limitations due to the disability; or (3) other factors indicate that the information provided is not credible or is fraudulent. If an employee provides insufficient documentation, an employer does not have to provide reasonable accommodation until sufficient documentation is provided. Accommodating “Regarded As” Disabilities Until recently, courts had been split as to whether an individual “regarded as” having a disability is entitled to reasonable accommodations under the ADA. The basis for arguing against a duty to accommodate in such situations is that because the employee is not actually disabled, there is no disability for the employer to accommodate. Kaplan v. City of North Las Vegas, 323 F.3d 1226 (9th Cir. 2003). The majority of courts have concluded that employees with “regarded as” disabilities are not entitled to reasonable accommodations from employers. The ADA Amendments Act clarifies this issue and provides that individuals covered only under the “regarded as” prong are not entitled to reasonable accommodation. UNDUE HARDSHIPS An employer does not have to provide a reasonable accommodation that would cause an “undue hardship” to the employer. Undue hardship must be based on an individualized assessment of current circumstances that show that a specific reasonable accommodation would cause significant difficulty or expense. As such, generalized conclusions will not suffice to support a claim of undue hardship. A determination of undue hardship should be based on several factors, including: • the nature and cost of the requested accommodation; • the overall financial resources of the facility making the accommodation, the number of persons employed at the facility, and the effect of the proposed accommodation on the facility’s expenses and resources; • the type and location of the employer’s facilities (if the facility involved in the reasonable accommodation is part of a larger entity); • the type of operation of the employer, including the structure and functions of the workforce, the geographic separateness, and the administrative or fiscal relationship of the facility involved in making the accommodation; and • the impact of the accommodation on the operation of the facility. When assessing whether a particular accommodation would be too costly, the ADA’s legislative history indicates that Congress wants employers to consider all possible sources of outside funding. According to the EEOC’s guidelines, undue hardship is determined based on the net cost to the employer. Thus, an employer should determine whether funding is available from an outside source, such as a state rehabilitation agency, to pay for all or part of the accommodation. In addition, the employer should determine whether it is eligible for certain tax ©2014 Kopon Airdo, LLC 102 credits or deductions to offset the cost of the accommodation. Also, to the extent that a portion of the cost of an accommodation causes undue hardship, the employer should ask the individual with a disability if he/she will pay the difference. If an employer determines that one particular reasonable accommodation will cause undue hardship, but a second type of reasonable accommodation will be effective and will not cause undue hardship, then the employer must provide the second accommodation. Further, an employer cannot claim undue hardship based on employees’ (or customers’) fears or prejudices toward the individual’s disability, nor can undue hardship be based on the fact that providing a reasonable accommodation might have a negative impact on the morale of other employees. However, employers may be able to show undue hardship where providing a reasonable accommodation would be unduly disruptive to other employees’ ability to work. In US Airways, Inc. v. Barnett, 535 U.S. 391 (2002), the Supreme Court laid out the burdens of proof for employees with a disability and their employers in an ADA lawsuit alleging failure to provide reasonable accommodation. To defeat a defendant/employer’s motion for summary judgment, the plaintiff/employee need only show that an accommodation seems reasonable on its face, i.e., ordinarily or in the run of cases.” Once an employee has shown that the accommodation he/she needs is “reasonable,” the burden shifts to the employer to provide case-specific evidence proving that reasonable accommodation would cause an undue hardship in the particular circumstances. The Supreme Court’s burden-shifting framework does not affect the interactive process triggered by an individual’s request for accommodation. Thus, an employer should still engage in this informal dialogue to obtain relevant information needed to make an informed decision. HOSTILE WORK ENVIORNMENT & HARASSMENT CLAIMS Employees may also bring ADA claims against an employer for a hostile work environment or disability-based harassment. For example, in Fox v. General Motors, Corp., 247 F.3d 169 (4th Cir. 2001), the court held that employees can bring a cause of action for a hostile work environment under the ADA where the employees were subjected to supervisors berating and harassing them with vulgar and profane language, encouraging other employees to ostracize them, and requiring them to perform tasks beyond medical restrictions. Likewise, in Flowers v. Southern Regional Physicians Services, Inc., 247 F.3d 229 (5th Cir. 2001), the court held that an employee can bring a cause of action for disability-based harassment under the ADA where the HIV-positive employee’s supervisors stopped socializing with her almost immediately after learning of her condition, forced her to take numerous random drug tests, gave her negative performance appraisals for the first time and lured her into an adversarial meeting on false pretenses. Courts have construed the following conduct by employers to violate the ADA: • An airline company revoking an offer of employment as a line mechanic to an individual because he had a hearing impairment. See Sprague v. United Airlines, Inc., ©2014 Kopon Airdo, LLC 103 2002 WL 1803733 (D. Mass. 2002). The court held that the employer violated the ADA because the plaintiff, although hearing-impaired, could still perform the essential functions of the position. • A city’s police department transfer policy, which required that officers must have performed patrol service the preceding year in order to obtain a specialized assignment. See Cripe v. City of San Jose, 261 F.3d 877 (9th Cir. 2001). The court held that this qualification standard screened out a class of individuals with disabilities and therefore was lawful under the ADA only if it was job-related and consistent with a business necessity. However, the court found that the city was using its reassignment policy to segregate employees with disabilities by forcing them into undesirable positions or facilities, in contravention of the ADA. • An employer’s refusal to accommodate an employee whose epilepsy prevented her from driving. See Lovejoy-Wilson v. Noco Motor Fuel, Inc., 263 F.3d 208 (2d Cir. 2001). The court found that the employee was capable of performing the position of assistant store manager and that allowing her to find other means to make bank deposits, other than driving herself to the bank, would not impose an undue burden on her employer. Courts have found that the following scenarios do not violate the ADA: • A municipal village firing a police officer after he failed to properly control his diabetes and lost control of his vehicle as a result of a diabetic reaction. See Siefken v. Village of Arlington Heights, 65 F.3d 664 (7th Cir. 1995). The plaintiff did not require any accommodation to perform his job; all that was required was that the plaintiff adequately monitor his condition, which he failed to do. But see Paine ex re Eilman v. Johnson, 2010 WL 785397 (N.D. Ill. 2010) (noting that, when a plaintiff brings an ADA claim against a “public entity,” there is no requirement that he/she prove that he/she was meeting the employer’s legitimate job expectations. Rather, such an employee need only demonstrate that he/she is a qualified individual (one who meets the essential eligibility requirements for receipt of services from the public entity), he/she has a disability, and he/she was subjected to discrimination by the public entity). • An employer was not liable for firing an employee with epilepsy where the evidence showed that the employee worked with dangerous equipment and was a hazard to himself and others on the job. See Moses v. Amer. Nonwovens, Inc. 97 F.3d 446 (11th Cir. 1996). The employee also failed to show that the employer could have made reasonable accommodations for his condition. • An employee’s inability to work for a particular supervisor because of anxiety and stress caused by that supervisor. See Weiler v. Household Finance Corp., 101 F.3d 519 (7th Cir. 1996). The court based its decision on the notion that anxiety and stress caused by a supervisor do not “substantially limit” a major life activity and therefore do not qualify as a disability. However, the Second Circuit has stated that cases ©2014 Kopon Airdo, LLC 104 involving requests for transfer to a different supervisor will be considered on a caseby-case basis. See Kennedy v. Dresser Rand Co., 193 F.3d 120 (2d Cir. 1999). Moreover, following the ADAAA and the EEOC Regulations regarding the Act, it is much more likely that an individual asserting anxiety and stress would be considered “disabled” for the purposes of the ADA. • The Seventh Circuit is clear that a personality conflict between a plaintiff and a supervisor or co-worker does not establish a disability even if it produces anxiety or depression. Schneiker v. Fortis Insurance Co., 200 F.3d 1055 (7th Cir. 2000). Importantly, this decision was rendered before the ADAAA, and a contemporary court’s analysis would place a much slighter emphasis on the presence or absence of a substantially limiting disability. • A special education teacher diagnosed with paranoia was not substantially limited in the major life activity of working because although she could no longer teach severely retarded students, she did continue teaching as a regular education teacher. See Patterson v. Chicago Ass’n for Retarded Citizens, 150 F.3d 719 (7th Cir. 1998). • An employer’s refusal to reassign a transportation analyst after it had already made accommodations of reducing work hours, changing job requirements, and allowing flexible work conditions after returning from disability leave to treat the employee’s depression. See Burchett v. Target Corp., 340 F.3d 510 (8th Cir. 2003). The court stated that “reassignment is an accommodation of last resort which does not become necessary unless it is the only accommodation that will enable an employee to continue working for the employer.” The court concluded that the plaintiff failed to show that she was unable to perform the essential duties of her position, and therefore the employer did not violate the ADA by refusing her request for a reassignment. CONSTRUCTIVE DISCHARGE In order to recover under the ADA, an employee must show some type of adverse employment action. If the employee has resigned from the position, the employee is generally incapable of showing an adverse employment action. However, if the circumstances that gave rise to the resignation gave the employee no choice but to resign, the employee may still recover under a theory of constructive discharge. Fenney v. Dakota, Minnesota & Eastern RR Co., 327 F.3d 707 (8th Cir. 2003). In order to succeed under a constructive discharge theory, the employee must subjectively believe that the work environment is abusive and show that a reasonable person would have found the conditions of the employment so intolerable that the employer intended for the employee to resign or could reasonably foresee that the employee would resign as a result of the conditions. See Veitch v. England, 2006 WL 3408196 (D.C. Cir. November 28, 2006) (noting that the constructive discharge inquiry is objective and “the mere existence of workplace discrimination is insufficient” to establish a constructive discharge claim). In Fenney, discussed supra, an on-call locomotive engineer with restrictive use of his right hand accepted a weekend contractor position after the railroad company refused his request for more call time. The court held that the ©2014 Kopon Airdo, LLC 105 employee provided sufficient evidence of a constructive demotion to present sufficient facts to show a violation of the ADA. It should be noted that the Seventh Circuit has not yet squarely addressed the issue of whether a claim of constructive discharge caused by a hostile work environment is cognizable under the ADA. EEOC v. Sears, Roebuck & Co., 233 F.3d 432 (7th Cir. 2000). However, every circuit that has addressed the issue has found that the ADA supports hostile work environment claims. Moreover, the Seventh Circuit has indicated that such a claim is likely conceivable, despite the fact that the Circuit has yet to determine that a plaintiff alleging constructive discharge under the ADA is entitled to relief. See e.g. Rooney v. Koch Air, LLC, 410 F.3d 376 (7th Cir. 2005) (detailing the elements that must be proven in order to prevail on a constructive discharge allegation under the ADA). RETALIATION It is also unlawful to retaliate against an individual for opposing employment practices that discriminate based on disability or for filing a discrimination charge, testifying, or participating in any way in an investigation, proceeding, or litigation under the ADA. REVERSE DISCRIMINATION To the benefit of employers, the ADA Amendments Act makes clear that there is no such thing as a reverse disability discrimination claim. Such claims of reverse disability discrimination have arisen where non-disabled employees claim that they should receive the same reasonable accommodations that disabled employees have received. The ADAAA clarifies that such a set of facts does not state a cognizable claim under the ADA. AFFIRMATIVE DEFENSE – DIRECT THREAT TO SAFETY The Supreme Court has recently affirmed the EEOC’s authority to allow an employer to refuse to hire or discharge a disabled individual because the individual would endanger his/her own health or the health of others in performing the job responsibilities of the position. Chevron USA Inc. v. Echazabal, 536 U.S. 73 (2002). The argument that the employee or job applicant poses a direct threat to the safety or health of him/herself or that of others is an affirmative defense, and therefore the employer bears the burden of establishing this defense. Echazabal v. Chevron USA Inc., 336 F.3d 1023 (9th Cir. 2003). The employer must show that based on its consideration of the “severity, imminence, and potential likelihood of harm,” a significant risk of substantial harm to the applicant or others exists. Speculative or remote risks are insufficient to support this defense. ASSOCIATIONAL DISCRIMINATION The statutory language of the ADA permits a claim of associational discrimination. Indeed, the statute prohibits discrimination because of the known disability of an individual with whom the employee is known to have a relationship or association. For example, if an employee’s spouse has Alzheimer’s disease, an employer cannot discriminate against that ©2014 Kopon Airdo, LLC 106 employee based on an assumption that the employee will be absent from work frequently to care for his or her spouse. In, Larimer v. International Business Machines Corp., 370 F.3d 698 (7th Cir. 2004), the Seventh Circuit outlined three categories into which “association discrimination” plaintiffs generally fall. The Seventh Circuit called them: (1) expense; (2) disability by association; and (3) distraction. In the “expense” scenario, the court noted that an employee who is fired because her spouse has a disability that is costly to the employer (i.e., the employee’s spouse is covered by the company’s health plan) is within the intended scope of the “associational discrimination” section of the ADA. The Seventh Circuit also recognized such claims in Dewitt v. Proctor Hosp., 517 F.3d 944 (7th Cir. 2008). BURDENS OF PROOF The ADA prohibits discrimination “because of” an individual’s disability. As a result, some courts have held an employee may not recover under the ADA unless the conduct at issue was solely because of the employee’s disability. Hedrick v. W. Reserve Care Syst., 355 F.3d 444 (6th Cir. 2004). The majority of the other circuits, however, have held that the proper causal standard is a “motivating factor” standard. See Head v. Glacier Northwest, Inc., 413 F.3d 1053 (9th Cir. 2005); Pinkerton v. Spellings, 529 F.3d 513 (5th Cir. 2008); Foster v. Arthur Andersen, LLP, 168 F.3d 1029 (7th Cir. 1999). Under this standard, recovery is allowed if an adverse employment decision is motivated even in part by a disability-based animus. Recently, however, in Lewis v. Humboldt Acquisition Corp., Inc., 681 F.3d 312 (6th Cir. 2012), the Sixth Circuit applied the Supreme Court’s reasoning in Gross v. FBL Financial Services, Inc., interpreting the Age Discrimination in Employment Act, and reiterated the position that the mixed motive analysis does not apply in ADA cases, and that plaintiff’s must prove that the adverse action would not have occurred but for the disability. Despite this split, it is clear that an employer cannot face liability under the ADA for discrimination if it had no knowledge of the employee’s disability. Hedberg v. Ind. Bell Tel. Co., Inc., 47 F.3d 928 (7th Cir. 1995). This result is a logical conclusion based on the ADA’s “because of” language. Consequently, if an employer did not have knowledge of an employee’s disability, the conduct at issue must have occurred “because of” some other reason. Nevertheless, employers should be cautious on this point, as the issue of “knowledge” is rarely undisputed and is often difficult to prove. In addition to direct evidence of discrimination, courts also employ the McDonnell Douglas burden-shifting scheme for discrimination cases brought under the ADA. See Timmons v. General Motors Corp., 469 F.3d 1122 (7th Cir. 2006) (explaining the methods by which a plaintiff can prove a discrimination claim under the ADA). Pursuant to this scheme, the plaintiff must first present a prima facie case of discrimination. Once the plaintiff has done so, the burden then shifts to the employer to articulate a legitimate, nondiscriminatory purpose for its employment action. If the employer is capable of satisfying this burden, the presumption of intentional discrimination disappears, but the plaintiff may still prove disparate treatment by showing that the employer’s explanation is pretextual. Under this approach, the Supreme Court ©2014 Kopon Airdo, LLC 107 held in Raytheon Co. v. Hernandez, 540 U.S. 44 (2003) that an employer’s policy of refusing to hire former employees who were previously terminated for violating conduct rules in testing positive for drug abuse, constituted a legitimate, nondiscriminatory reason for its employment actions so as to show that its conduct was not based on the employee’s disability. However, if an employer has articulated multiple nondiscriminatory reasons for its employment action, a showing by the plaintiff that one of the reasons is pretextual is not enough. Bodenstab v. County of Cook, 569 F.3d 651 (7th Cir. 2009). In Bodenstab, a doctor was discharged for threatening his co-workers, posing a direct threat to others, and failing to qualify for his position as an anesthesiologist. The court held that the discharge was valid, even though the employer may have improperly determined that the employee posed a direct threat to others. The court noted that the showing of pretext was not sufficient, as the employer had offered other legitimate, nondiscriminatory reasons for the discharge. Additionally, as with other discrimination statutes, close temporal proximity between an employee alerting an employer to a disability and that employee’s termination can serve as evidence of discrimination. However, that showing alone is insufficient evidence of pretext under the McDonnell Douglas analysis. Yudkovitz v. Bell Atl. Corp., 2004 WL 178330 (E.D. Pa. 2004). The plaintiff in Yudkovitz suffered from multiple sclerosis and would have occasional “flare-ups.” He was terminated less than a month after alerting his superiors to his condition. However, his employer had also documented poor work performance by the employee for almost nine months prior to the employer learning of the plaintiff’s medical condition. Consequently, the timing of his termination alone was simply not enough to rebut the legitimate, nondiscriminatory reason for his termination presented by his employer. EFFECTS OF SOCIAL SECURITY TOTAL DISABILITY BENEFITS CLAIM ON AN ADA CLAIM According to the Supreme Court, a person who has filed an application for Social Security benefits claiming “total disability” is not absolutely prohibited from thereafter filing a discrimination claim under the ADA, claiming to be able to work. Cleveland v. Waste Management Sys., 526 U.S. 795 (1999). Rather, a person claiming discrimination under the ADA is entitled to explain how he or she can be “totally disabled” for disability benefits purposes while also claiming to be able to perform essential job functions for ADA purposes. The ultimate result of the Court’s decision is that the receipt of disability benefits does not automatically prevent a recipient from pursuing an ADA claim. However, to survive a summary judgment motion, an ADA plaintiff cannot ignore her disability benefit contentions that she is too disabled to work, but must explain how that contention is consistent with her ADA claim that she can perform the essential functions of her job, at least with a reasonable accommodation. Nonetheless, the Seventh Circuit has held, “[c]ontradictions are unacceptable: a person who applied for disability benefits must live with the factual representations made to obtain them, and if these show inability to do the job then an ADA claim my [sic] be rejected without further inquiry.” Opsteen v. Keller Structures, Inc., 408 F.3d 390 (7th Cir. 2005). Shortly after its ruling in Opsteen, the Seventh Circuit upheld a summary judgment ruling against an ADA claimant who had asserted on his Social Security Disability Insurance benefit application, “unable to work ©2014 Kopon Airdo, LLC 108 because of [his] disabling condition.” Johnson v. Exxonmobil Corp., 426 F.3d 887, 890 (7th Cir. 2005). Nevertheless, these determinations will continue to be made by courts on a fact-intensive, case-by-case basis. MEDICAL EXAMINATIONS A medical examination cannot be required prior to employment. However, an employer may require a medical exam after an offer of employment has been made, and the offer of employment may be conditioned on the results of the exam, if: • • all entering employees are subjected to a medical exam; and information obtained regarding the applicant’s medical condition is collected and maintained separately in a confidential medical file. Supervisors and managers may be informed of medical restrictions on work or duties, and first aid personnel may also be informed, when appropriate, if an employee’s disability may require medical treatment. An employer may not require a medical exam to determine whether an employee has a disability or to determine the nature or severity of the disability unless such inquiry is shown to be job-related. However, one court upheld the employer’s practice of having job applicants sign a release in application materials that explained the company’s policy of requiring physical examinations and access to the employees’ medical records. Green v. Joy Cone Co., 278 F.Supp.2d 526 (W.D. Pa. 2003). The court upheld the practice because the form did not actually inquire into the applicant’s medical history or require disclosure of any disabilities. Also, the release was placed with application materials out of convenience and the employer did not obtain medical information until after a conditional offer of employment. One court recently held that an individual does not have to have a disability under the ADA in order to bring suit against an employer for an improper medical inquiry. Karraker v. Rent-A-Center Inc., 239 F.Supp.2d 828 (C.D. Ill. 2003). Rather, relying on dicta from Murdock v. Washington, 193 F.3d 510 (7th Cir. 1999) as well as unanimous precedent from the three other circuits to consider the issue, the court in Karraker determined that, because the statute refers to “job applicants” and “employees” when discussing the ability to bring suit for improper medical inquiry rather than the more restrictive term, “qualified individual with a disability,” any person should be able to allege such a claim. Courts have held that it is permissible under the ADA to require an employee seeking to return to work after treatment for a disability to undergo a medical assessment of his/her capability to perform essential job functions. These rulings are in accord with EEOC guidelines which permit employers to require employees to undergo medical examinations to determine whether the employees are fit to perform the essential functions of the job, as long as the examinations are job-related and consistent with business necessity. ©2014 Kopon Airdo, LLC 109 PRE-EMPLOYMENT INQUIRIES An employer may ask a prospective employee if he/she is capable of performing the essential functions of the position, with or without reasonable accommodation. However, an employer should not ask an employee if he/she has a disability. The EEOC has articulated in detail what is and is not considered a disability-related inquiry under the ADA. A “disability-related inquiry” is a question or series of questions that is likely to elicit information about a disability. Questions that are not likely to elicit information about a disability are not disability-related inquiries and, therefore, are not prohibited under the ADA. Impermissible disability-related inquiries may include the following: • asking an employee whether s/he has (or ever had) a disability, asking how s/he became disabled, or inquiring about the nature or severity of an employee's disability; • asking an employee to provide medical documentation regarding his/her disability; • asking an employee’s co-worker, family member, doctor, or another person about the employee’s disability; • asking about an employee’s genetic information; • asking about an employee’s prior workers’ compensation history; • asking an employee whether s/he is currently taking any prescription drugs or medications and/or whether s/he has taken any such drugs or medications in the past, or monitoring an employee’s taking of such drugs or medications; and • asking an employee a broad question about his/her impairments that is likely to elicit information about a disability (e.g., What impairments do you have?). Permissible questions include the following: • asking generally about an employee’s well-being (e.g., How are you?), asking an employee who looks tired or ill if s/he is feeling okay, asking an employee who is sneezing or coughing whether s/he has a cold or allergies, or asking how an employee is doing following the death of a loved one or the end of a marriage/relationship; • asking an employee about non-disability-related impairments (e.g., How did you break your leg?); • asking an employee whether s/he can perform job functions; • asking an employee whether s/he has been drinking; • asking an employee about his/her current illegal use of drugs; • asking a pregnant employee how she is feeling or when her baby is due; and • asking an employee to provide the name and telephone number of a person to contact in case of a medical emergency. LAST CHANCE AGREEMENTS A last chance agreement is an agreement entered into between an employee and an employer that states that if the employee engages in certain conduct, his or her employment will ©2014 Kopon Airdo, LLC 110 terminate. Employers have utilized “last chance agreements” with employees violating company policies or rules. These agreements are commonly used with employees returning to work after completing a drug rehabilitation program. The employer will typically have the employee sign an agreement stating that if the employee fails a drug test in the future, the employer will immediately discharge the employee from his/her position. One court has held that last chance agreements do not violate the ADA. In Longen v. Waterous Co., 347 F.3d 685 (8th Cir. 2003), the court considered the last chance agreement to be a valid contract supported with consideration and held that it did not violate the ADA because it merely subjected the employee to different conditions than those imposed on other employees. ENFORCEMENT AND DAMAGES The ADA is enforced in the employment realm by the EEOC. Damages are capped based on employer size as follows (although juries are not informed of these caps): Number of Employees Damages Cap 15 - 100 101 - 200 201 - 500 501 and more $50,000 $100,000 $200,000 $300,000 However, the caps stated above do not prevent a plaintiff from recovering damages in excess of the capped amounts if the plaintiff brings a state law claim that is essentially identical to the federal ADA claim. Gagliardo v. Connaught Lab., Inc., 311 F.3d 565 (3d Cir. 2002). A state may provide a remedy which is greater than or equal to that provided to plaintiffs under the ADA, and such remedies are not capped by the ADA. The following types of damages may be awarded to an individual discriminated against in violation of the ADA: • • • • compensatory damages punitive damages back pay front pay In Flowers v. Komatsu Mining Systems, 165 F.3d 554 (7th Cir. 1999), the Seventh Circuit held that when an employer violates the ADA, an employee is only entitled to recover back pay for the period during which the employee could have performed her duties for the employer. The Flowers court further held that a back pay award covering the entire period from the discharge to the time of trial was an abuse of discretion, as there were times when the plaintiff clearly could not work with or without accommodations. Punitive damages are available where an employer violates the ADA with the “knowledge that it may be acting in violation of federal law.” Kolstad v. American Dental Ass’n, 527 U.S. 526 (1999). Additionally, punitive damages may be awarded where the employer displayed a reckless ©2014 Kopon Airdo, LLC 111 indifference toward the employee’s condition. Gagliardo v. Connaught Laboratories, Inc., 311 F.3d 565 (3d Cir. 2002). EEOC NUANCES UNDER THE ADA Recordkeeping Requirements The EEOC has not adopted any generally applicable recordkeeping requirements for purposes of the ADA. 29 C.F.R. 1602.12. However, where records are kept, the Act does place some restrictions on how those records are to be maintained. Under the ADA, all information obtained by an employer relating to an employee’s medical condition(s) or medical history must be maintained on separate forms and in separate, confidential medical files. 42 U.S.C. 12112(d)(3)(B); 29 C.F.R. 1630.14. Access to this information must be limited to supervisors or managers who need information on necessary work-duty restrictions, first aid or safety personnel where the disability might require emergency treatment, and governmental officials investigating compliance with the ADA. As a rule of thumb, it is wise for employers to deny access to medical information to any employee in charge of personnel decisions. Also, covered employers must maintain records made in the normal course of business for one year. Cautious employers will consider this a minimum. Medical Confirmation of an Employee’s Disability As stated above, employers can seek medical confirmation of an employee’s claimed disability before rendering any form of accommodation. The EEOC has recognized that an employer is entitled to know that an employee has a covered disability that requires reasonable accommodation under the Act. Consequently, where the employee’s disability or need for accommodation is not known or obvious, an employer may request medical documentation regarding the employee’s disability and the functional limitations it creates which require accommodation. The documentation provided by an employee in response to such a request will be deemed sufficient if it: (1) describes the nature, severity, and duration of the employee’s impairment, the activity or activities the impairment limits, and the extent to which the impairment limits the employee’s ability to perform the activity or activities; and (2) substantiates why the requested reasonable accommodation is needed. If an employee fails to provide sufficient documentation in response to an employer’s request, the employer may require the employee to go to a health care professional of its choosing. However, the EEOC suggests an employer try two other courses of action before choosing a medical professional of its own. The EEOC recommends first explaining to the employee why the documentation originally provided was insufficient, and allowing the employee a reasonable amount of time to obtain sufficient documentation. The employer may also consider speaking directly with the employee’s health care provider (with the employee’s consent) in an attempt to gain the necessary information. ©2014 Kopon Airdo, LLC 112 After-Acquired Evidence of Employee Misconduct Sometimes an employee will suffer an adverse employment action in violation of the ADA, or some other federal statute, for that matter, and, after that action has been taken, facts surface which justify the adverse action. In such cases, employers often wish to know whether these facts preclude a finding of discrimination under the federal statute. The answer, according to the EEOC’s guidelines on this topic, is unequivocally no. Just as an employer cannot be liable under the ADA for discrimination if they had no knowledge of the disability, employee misconduct is no defense if the employer had no idea that the misconduct occurred prior to the adverse employment action. As the Supreme Court noted, federal anti-discrimination statutes reflect a “societal condemnation of invidious bias,” and after-acquired evidence can therefore be no excuse. McKennon v. Nashville Banner Publ. Co., 513 U.S. 352 (1995). However, while liability cannot be avoided, some of the remedies available to employees under the Act still may be. As a general rule, where an employer presents evidence of prior employee misconduct that would have justified the adverse action had the employer been aware of the conduct, front pay and reinstatement are not available. Back pay and compensatory damages remain available but are calculated from the date of the adverse action to the date the evidence of misconduct was discovered. These same principles also apply generally to other federal anti-discrimination statutes. PRACTICAL RAMIFICATIONS OF THE ADA AMENDMENTS ACT As a practical matter, the Amendments Act will lead to less discussion regarding whether an individual is covered by the Act – i.e., whether an individual is “disabled” as defined by the ADA. Rather, disputes will turn on whether an individual is qualified for his/her position so as to qualify him/her for protection. Further, the reasonable accommodations offered by employers are likely to be more closely scrutinized by courts than they have been in the past. Moreover, the Amendments Act will likely lead to fewer decisions made at the summary judgment level. Rather, cases are more likely to proceed past summary judgment and end in either settlement or jury trial. Jury trials are a clear danger for employers, as jurors will likely be sympathetic to employees claiming discrimination based on disability. Further, the Amendments Act means less predictability in the area of employment law. Previously, employers could rely on established case law with respect to interpretation of the ADA as it was originally enacted in 1990. However, based on the fact that the Amendments Act was enacted to undo what has been deemed as the “judicial whittling away of protection”, court responses to ADA claims will be unpredictable. We are beginning to see some appellate court decisions decided under the Amendments Act. The decisions of the United States Courts of Appeals reflect a strong consensus that the Amendments Act does not apply to ADA claims in which the alleged acts of discrimination occurred prior to January 1, 2009, when the Amendments Act took effect; a few courts have recognized narrow exceptions to this general rule for situations in which: (A) a plaintiff is seeking prospective injunctive relief, such as compelling a covered entity to provide an accommodation in ©2014 Kopon Airdo, LLC 113 the future; or (B) a court considers provisions of the Amendments Act for the purpose of shedding light on the original intent of Congress when it enacted the ADA. See Latham v. Board of Education of Albuquerque, 489 Fed.Appx. 239 (10th Cir. 2012). In Jenkins v. National Bd. of Medical Examiners, 2009 WL 331638 (6th Cir. 2009), the Sixth Circuit discussed its recognition of a “prospective relief” exception from ADAAA nonretroactivity – “[b]ecause this case involves prospective relief and was pending when the amendments became effective, the ADA must be applied as amended.” In regard to the plaintiff’s reading disorder, the district court had found that “[t]here is ample evidence that Jenkins processes written words slowly, and that his condition prevents him from succeeding where success is measured by one’s ability to read under time pressure,” and that “[t]his condition has unquestionably made it more difficult for Jenkins to keep up with a rigorous medical school curriculum and to succeed on written tests where he is under time constraints.” Having determined, however, that the ADAAA applied to the case, the Sixth Circuit described its impact as follows: Congress amended the portion of the ADA governing construction of the term “disability,” such that “[t]he definition of disability in this Act shall be construed in favor of broad coverage of individuals under this Act, to the maximum extent permitted by the terms of this Act” and “[t]he term ‘substantially limits' shall be interpreted consistently with the findings and purposes of the [Act].” In so stating, Congress overturned the definition of “substantially limits” put forward in Toyota and directed the courts to interpret the term in a more inclusive manner. Thus, the Court held that the change in the law undermined the district court’s holding, and the resolution of this case required the district court to make a fresh application of the law to the facts in light of the amendments to the ADA. Accordingly, the Court of Appeals vacated the judgment and remanded the case to the district court for “further findings in light of the ADA Amendments Act,” an outcome that illustrates the potentially transforming effect of the ADAAA. Listed below is the contact information for three agencies that provide free resources on ADA compliance: DBTAC National Network of ADA Centers http://www.adata.org/ The Disability and Business Technical Assistance Center (DBTAC) is a national network of 10 regional DBTAC: ADA centers that provide many free services for not-for-profit groups with questions about the ADA. Compliance guides, on-site training and suggestions for accommodating employees with disabilities are available. To find the center in your region, call (800) 949-4232. The U.S. Department of Justice ADA Information http://www.ada.gov/infoline.htm The U.S. Department of Justice provides information about the ADA through a toll-free ADA information line. This service permits businesses, state and local governments, and others to call and ask questions about general or specific ADA requirements, including questions about the ADA standards for accessible design. ADA specialists are available Monday through Friday from 9:30 a.m. until 5:30 p.m. (Eastern Time), except on ©2014 Kopon Airdo, LLC 114 Thursday when the hours are 12:30 p.m. until 5:30 p.m. For general ADA information, answers to specific technical questions, free ADA materials, or information about filing a complaint, call: (800) 514-0301. United States Access Board http://www.access-board.gov/ The Access Board is an independent federal agency devoted to accessibility for people with disabilities. Created in 1973 to ensure access to federally funded facilities, the Board is now a leading source of information on accessible design. The Board develops and maintains design criteria for the built environment, transit vehicles, telecommunications equipment, and electronic and information technology. It also provides technical assistance and training on these requirements and on accessible design and continues to enforce accessibility standards that cover federally funded facilities. For more information, call: (800) 872-2253. ©2014 Kopon Airdo, LLC 115 AGE DISCRIMINATION IN EMPLOYMENT ACT The Age Discrimination in Employment Act (“ADEA”), enacted in 1967, is a federal statute that prohibits employers from discriminating against workers or job applicants who are 40 years of age or older. It also prohibits an employer from retaliating against an employee for exercising his/her rights under the ADEA, and harassing an employee because of his or her age. DEFINITION OF “EMPLOYER” The ADEA defines “employer” as “a person engaged in an industry affecting commerce who has 20 or more employees for each working day in each of 20 or more calendar weeks in the current or preceding calendar years.” 29 U.S.C. §630(b). The ADEA also applies to labor organizations with 25 or more members. One court expanded the definition of an employer under the ADEA by holding that an individual placed by a temporary staffing agency at an onsite company may raise an ADEA action against the company with which the staffing agency placed the individual for employment. Piano v. Ameritech, 02 C 3237, 2003 WL 260337 (N.D. Ill. 2003). The court reasoned that “the joint employer theory should apply in cases in which an individual is employed by a temporary employment agency, but suffers discrimination by the employer to which she is assigned, where that employer exerts a significant amount of control over the individual.” at *5. However, the same court refused to extend that holding to allow a plaintiff to maintain a Title VII claim against a temp agency under the joint-employer theory where the agency serves as an intermediary between the plaintiff and the agency's client but exercises virtually no control or supervision over the plaintiff's day-to-day work. Shah v. Littelfuse Inc., 2013 WL 1828926 (N.D. Ill.) DEFINITION OF “EMPLOYEE” In determining whether an individual is an employee for purposes of the ADEA, courts consider the following five factors: “(1) the extent of the employer’s control and supervision over the worker; (2) the kind of occupation and nature of skill required; (3) which party has responsibility for the costs of operation, such as the provision of equipment and supplies and the maintenance of the workplace; (4) the source of payment and benefits; and (5) the duration of the job.” Hojnacki v. Klein-Acosta, 285 F.3d 544 (7th Cir. 2002). Of these five factors, the employer’s right to control the manner and means of the worker’s performance is the most important. See Mazzei v. Rock-N-Round Trucking, Inc., 246 F.3d 956 (7th Cir. 2001). In considering such factors, the court in Hojnacki held that the plaintiff, a physician, was not an employee for the Department of Corrections because a third party controlled the performance of the plaintiff’s duties. In determining whether partners or majority shareholders constitute employees under the ADEA, courts examine the common-law element of control as the primary consideration. Glackamas Gastroenterology Associates, P.C. v. Wells, 538 U.S. 440 (2003). ©2014 Kopon Airdo, LLC 116 REQUIREMENTS OF THE ADEA The ADEA prohibits an employer from failing to hire, refusing to hire or discharging an individual who is over the age of 40 on the basis of age. In addition, employers are prohibited from discriminating against workers over the age of 40 with respect to the terms, conditions, and privileges of employment because of age. As with Title VII, employers may not retaliate against employees who assert their rights under the ADEA. It is also unlawful to limit, segregate or classify employees in any way that would deprive the employee of employment opportunities or adversely affect his/her status as an employee. Additionally, while some federal circuits have held that the ADEA precludes practices that have a discriminatory impact on older workers, several circuits have held that there is no discriminatory impact theory available under the ADEA. The ADEA also bars employers from advertising any employment preference that discriminates against those within the protected age group, reducing the wages of any employee to comply with the ADEA, or discriminating in favor of younger individuals within the protected age group. In addition, the ADEA prohibits harassment in employment on the basis of a person’s age, such as offensive remarks about a person’s age. Although the law does not prohibit simple teasing, offhand comments, or isolated incidents that are not very serious, harassment is illegal when it is so frequent or severe that it creates a hostile or offensive work environment or when it results in an adverse employment decision, such as the victim being fired or demoted. The harasser can be the victim’s supervisor, a supervisor in another area, a co-worker, or someone who is not an employee of the employer, such as a client or customer. EXAMPLES OF PROHIBITED ACTIVITIES • Refusing to hire an applicant who is within the protected age class based on the applicant’s age. • Discriminating with respect to benefits, terms, conditions and privileges of employment against employees within the protected class on the basis of age. • Terminating an employee in the protected class on the basis of age. • Placing an advertisement for a position which restricts applicants to a certain age class (i.e., age 16 to 35). • Imposing a system of mandatory retirement on workers under age 65, who have been with the company for less than two years and who make less than $44,000 per year. • Implementing a policy of slowly eliminating older employees. ©2014 Kopon Airdo, LLC 117 The ADEA does not specifically prohibit an employer from asking an applicant’s age or date of birth. However, because such inquiries may deter older workers from applying for employment or may otherwise indicate possible intent to discriminate based on age, requests for age information will be closely scrutinized to make sure that the inquiry was made for a lawful purpose, rather than for a purpose prohibited by the ADEA. CONSTRUCTIVE DISCHARGE While a member of the protected class can successfully argue that s/he was constructively discharged on the basis of his/her age, a mere loss of prestige associated with a particular position is not sufficient to support such a finding under the ADEA. Serrano-Cruz v. DFI Puerto Rico, Inc., 109 F.3d 23 (1st Cir. 1997). The court in Serrano-Cruz stated that employees must not be overly sensitive to changes in their job responsibilities, and that in order to state a claim for constructive discharge, the conditions must be so unpleasant that a reasonable person would be compelled to leave. The court noted in this case that the plaintiff’s pay remained the same after the change in position. REVERSE DISCRIMINATION Reverse discrimination does not exist under the ADEA. General Dynamics Land Systems v. Cline, 540 U.S. 581 (2004). In Cline, the Supreme Court rejected a circuit court decision which held that younger workers who were over the age of 40 (and thereby within the ADEA’s protected class) had been discriminated against in favor of older workers. As the Court plainly stated, “the enemy of 40 is 30, not 50.” The Court held that the language of the ADEA and its legislative history clearly evidenced that the purpose of the ADEA was to protect relatively older workers from discrimination that works to the advantage of the relatively young. As a consequence, where two employees are both within the ADEA’s protected class, i.e., over the age of 40, the younger employee would have no claim under the ADEA for favorable treatment by the employer toward the elder employee. See also Mock v. University of Pittsburgh at Johnstown, 2007 WL 2253602, (W.D. Penn.)( unlike Title VII, which prohibits gender discrimination in both directions, the ADEA only prohibits age discrimination in one direction, i.e., discrimination which favors the young and disfavors the old). FILING A CLAIM An employee alleging an ADEA violation is required to file a complaint with the EEOC prior to filing a lawsuit. Bost v. Federal Express Corp., 372 F.3d 1233 (11th Cir. 2004). The statute of limitations for filing an ADEA claim with the EEOC depends on whether the state is a “deferral state,” meaning it has a state agency similar to the EEOC. 29 U.S.C. §626(d). In deferral states, an employee alleging age discrimination in violation of the ADEA must file a claim with the EEOC within 300 days following the alleged unlawful practice. 29 U.S.C. 626(d)(2). In states that do not have a state commission or state agency equivalent to the EEOC, the employee is required to file a charge within 180 days after the conduct in violation of the ADEA occurred. ©2014 Kopon Airdo, LLC 118 The proper focus in determining when the limitations period begins to run is at the time of the discriminatory act. Generally, the limitations period commences on the date the employee receives a definite notice of the adverse employment action. Murphy v. General Elec. Co., 245 F.Supp.2d 459 (N.D.N.Y. 2003). In determining when the discriminatory act occurred, one court held that the limitations period does not start upon an employee’s suspicion of an ADEA violation. Jones v. Dillard’s, Inc., 331 F.3d 1259 (11th Cir. 2003). In Jones, the employer argued that the employee’s ADEA claim was time-barred because the limitations period began to run when the employee suspected that a 29-year-old was going to replace the employee. The court did not agree and held that the limitations period did not commence until the actual date that the employee was replaced by the younger individual. The court based its holding on the fact that the employee would not have a cognizable claim under the ADEA based upon mere suspicions of impermissible discriminatory acts. In Ortony v. Northwestern, 736 F.3d 1102 (7th Cir. 2013), the court held that the time to file a charge under the ADEA begins when an employee learns definitively that he will be let go, because that decision is the act said to be discriminatory. Time runs from the discrimination, not from the date the adverse effects commence. citing, Chardon v. Fernandez, 454 U.S. 6, 102 S.Ct. 28 (1981). Courts also use the continuing violation doctrine in ADEA claims to extend the statutory limitations period. Pursuant to the continuing violations doctrine, a plaintiff may bring a timebarred claim if s/he can show: (1) an underlying discriminatory policy; and (2) conduct pursuant to the policy that occurred within the statutory limitations period. Murphy v. General Elec. Co., 245 F.Supp.2d 459 (N.D.N.Y. 2003). However, there is no continuing violation if there are merely multiple, independently actionable violations that were not the result of a policy. In Murphy, the court held that the employee established a continuing violation by showing that the employer was pursuing a policy that disfavored older employees by eliminating their positions through transfers, rendering them ineligible for promotions or rehiring, stripping their job titles, and terminating the older employees from their positions. Under the ADEA, the EEOC is required to attempt to reach a settlement between the parties. Once the EEOC terminates its proceedings, the EEOC will issue the plaintiff a right to sue letter, which allows the plaintiff to file a civil lawsuit in federal court. The plaintiff has 90 days from the date of receiving an EEOC right to sue letter to file a civil lawsuit. Bost v. Federal Express Corp., 372 F.3d 1233 (11th Cir. 2004). However, a court may allow this time period to be equitably tolled, thereby allowing a plaintiff to file suit after the claim would normally have been time-barred. Generally, a court will apply equitable tolling when “a plaintiff’s unawareness of her ability to bring a claim – either unawareness of the facts necessary to support a discrimination charge or unawareness of her legal rights – is due to the defendant’s misconduct.” Bennett v. Coors Brewing Co., 189 F.3d 1221 (10th Cir. 1999). When active deception on the part of the employer is alleged, the ADEA limitations period will not be tolled unless the employee’s failure to timely file results either from the deliberate design of the employer or by actions that the employer should unmistakably have understood would cause the employee to delay filing his charge. Hulsey v. Kmart, Inc., 43 F.3d 555 (10th Cir. 1994). ©2014 Kopon Airdo, LLC 119 In Smith v. Johnson County Board of County Commissioners, 56 Fed. Appx. 879 (10th Cir. 2003), the plaintiff claimed that equitable tolling should apply to her untimely filed claim because her employer stated that it would not raise the 90-day filing deadline and requested her not to file a suit until it offered a settlement. On the date of the filing deadline, the employer offered the settlement and withdrew the offer 49 days later. The court held that the employee’s untimely claim was barred because equitable tolling did not apply, as no evidence existed that the employer’s “actions were designed to lull her into believing she could delay filing her suit.” In Federal Express Corporation v. Holowecki, 128 S. Ct. 1147 (2008), the Supreme Court considered what constitutes a “charge” of discrimination sufficient to satisfy the requirement in the ADEA that a plaintiff must first file such a charge with the EEOC. At the appellate level, the Second Circuit held that the plaintiff satisfied the requirement of filing a charge by submitting an EEOC Intake Questionnaire plus a four-page verified affidavit detailing her claims of age discrimination, despite the fact that the EEOC did not prepare a formal charge, investigate the claim, or send notice to the employer. The Supreme Court affirmed, holding that “in addition to the information required by the regulations, i.e., an allegation and the name of the charged party, if a filing is to be deemed a charge it must be reasonably construed as a request for the agency to take remedial action to protect the employee's rights or otherwise settle a dispute between the employer and the employee.” Further, the Court held that the EEOC’s determination that an “Intake Questionnaire” and detailed affidavit was a “charge” was a reasonable exercise of its authority to apply its own regulations and procedures in the course of routine administration of the ADEA. PROVING AN ADEA CLAIM To bring a claim under the ADEA, a plaintiff must establish that there was an adverse employment decision and that the employee would not have been treated adversely by the employer if not for the employer’s motive to discriminate against the employee because of age. A plaintiff can state a claim for discrimination under the ADEA through either the burden-shifting method first established in McDonnell-Douglas Corp. v. Green, 411 U.S. 792, 802, 915 (1973), often called the “indirect” method of proof, or the conventional method of presenting a “convincing mosaic” of direct or circumstantial evidence that could permit a reasonable jury to conclude that the defendant acted with discriminatory intent, often called the “direct” method of proof. Cerutti v. BASF Corp., 349 F.3d 1055, 1060-61 (7th Cir. 2003). Under either method, the plaintiff must prove, by a preponderance of the evidence, that age was the “but-for” cause of the challenged adverse employment action. Gross v. FBL Financial Services, Inc., 129 S. Ct. 2343, 2350 (2009). For purposes of the direct method, direct evidence is evidence that, if believed by the trier of fact, would prove discriminatory conduct on the part of the employer without reliance on inference or presumption. Rogers v. City of Chicago, 320 F.3d 748, 753 (7th Cir.2003). In short, “[d]irect evidence ‘essentially requires an admission by the decision-maker that his actions were based upon the prohibited animus.’” Id. A plaintiff can also prevail under the direct method of proof by constructing a “convincing mosaic” of circumstantial evidence that “allows a jury to infer intentional discrimination by the decision-maker.” Id.; see also Troupe v. May Dept. Stores Co., 20 F.3d 734, 736 (7th Cir.1994). That circumstantial evidence, however, “must point directly ©2014 Kopon Airdo, LLC 120 to a discriminatory reason for the employer’s action.” Adams v. Wal-Mart Stores, Inc., 324 F.3d 935, 939 (7th Cir.2003). As the Seventh Circuit described in Cerutti v. BASF Corp., 349 F.3d 1055, 1063 (7th Cir. 2003), where more than one decision-maker is involved in the plaintiff’s termination, a stray workplace remark about the plaintiff’s age will offer no support to the age discrimination claim unless the plaintiff can show a causal link between the prejudicial views allegedly expressed by one of the decision-makers and the plaintiff’s termination. In Cerutti, the Seventh Circuit stated that the stray remark, “[h]ow’s the old man doing today?” was “clearly not sufficient to establish [a case] of age discrimination under the direct method of proof. See also Adams v. Wal-Mart Stores, Inc., 324 F.3d 935, 939 (7th Cir. 2003) (noting that circumstantial evidence under the direct method “must point directly to a discriminatory reason for the employer's action”); Cianci v. Pettibone Corp., 152 F.3d 723, 727 (7th Cir. 1988) (noting that “before seemingly stray workplace remarks will qualify as evidence of discrimination [under the direct method of proof], the plaintiff must show that the remarks were related to the employment decision in question.” (internal quotations omitted)) Under the indirect method, in order for a plaintiff to establish a prima facie case of discrimination under the McDonnell Douglas analysis, a plaintiff must show that: (1) s/he is a member of the protected class – over the age of 40; (2) s/he was performing his/her job satisfactorily; (3) s/he suffered an adverse employment action; and (4) s/he was replaced by someone younger or younger employees were treated more favorably. Faas v. Sears, Roebuck & Co., 532 F.3d 633, 641 (7th Cir. 2008); Balderston v. Fairbanks Morse Engine Div. of Coltec Industries, 328 F.3d 309, 321 (7th Cir. 2003). The plaintiff may meet this last element by using statistical evidence showing a pattern or practice of discriminating against older workers, and thus creating an inference of discriminatory intent. Murphy v. General Elec. Co., 245 F.Supp.2d 459 (N.D.N.Y. 2003). Once a plaintiff establishes a prima facie case, the burden shifts to the employer to articulate a legitimate, nondiscriminatory reason for the action. However, a plaintiff’s prima facie case, combined with sufficient evidence to find that the employer’s asserted reason is false, may permit a jury to conclude that the employer unlawfully discriminated against the employee. Reeves v. Sanderson Plumbing Products, Inc., 530 U.S. 133 (2000). Further, certain plaintiffs may be able to rely on “me too” evidence – i.e. evidence of other employees who were discriminated against by the employer. Mendelsohn v. Sprint/United Management Company, 128 S. Ct. 1140 (2008). The Seventh Circuit recently held that an otherwise stray remark coupled with an adequate prima facie showing could provide sufficient evidence of discrimination under the ADEA. Olson v. Northern FS Inc., 387 F.3d 632 (7th Cir. 2004). In Olson, a 59-year-old employee, who had worked for the employer since 1960, was fired and replaced by a 22-year-old with no job experience. Five months before his termination, a representative of the employer told the employee that, despite his experience, his age made him undesirable in the business world. The court held that although the remark might have been too remote to serve as direct evidence, it could be sufficient to establish pretext under a McDonnell Douglas analysis. The court noted that the inquiry requires an initial showing that the employee was performing his/her job to the employer’s legitimate expectations and that s/he was replaced by someone substantially younger ©2014 Kopon Airdo, LLC 121 or through “other such evidence that indicates that it is more likely than not that [the employee’s] age … was the reason for the discharge.” Because the plaintiff had met his burden, the stray remark was sufficient evidence to overcome the employer’s proffered reason that it did not know the plaintiff was interested in a salesman position. The Seventh Circuit’s holding in Olsen highlighted the fact that for ADEA claims based on circumstantial evidence, liability depends on whether the protected trait under the ADEA – age – actually motivated the employer’s decision. See Hazen Paper Co. v. Biggins, 507 U.S. 604 (1993). Likewise, the court noted that the factual inquiry is whether the defendant intentionally discriminated against the plaintiff, and that the prima facie case method established in McDonnell Douglas was never intended to be rigid, mechanized, or ritualistic. See U.S. Postal Service Bd. of Govs. v. Aikens, 460 U.S. 711 (1983). Employers should also be mindful that they may be held liable for discriminatory employment decisions made by their independent contractors. Recently, in Halpert v. Manhattan Apartments, Inc., 580 F.3d 86 (2d Cir. 2009), the Second Circuit Court of Appeals stated that the employer’s liability would turn on whether the contractor was acting as the employer’s agent, with direct or apparent authority. Disparate Treatment v. Disparate Impact A plaintiff bringing a claim under the ADEA may proceed under one of two theories: disparate treatment or disparate impact. In a disparate treatment claim, a plaintiff seeks to prove the employer’s discriminatory motive. In a disparate impact claim, there need not be proof of intentional discrimination, but rather proof that the employer utilizes employment practices that are facially neutral in their treatment of different groups, but which adversely impact one group more harshly than another and cannot be justified by business necessity. As implied, employers can defeat a disparate impact claim by establishing that it has a legitimate business necessity for the practice. The Supreme Court has held that the ADEA authorizes disparate impact claims. Smith v. City of Jackson, Miss. 125 S. Ct. 1536 (2005). However, the scope of coverage for disparate impact claims is narrower under the ADEA than under Title VII, as the ADEA precludes employer liability if the adverse impact was attributable to a non-age factor that was reasonable. Meacham v. Knolls Atomic Power Laboratory, 128 S. Ct. 2395 (2008). To prove a claim of disparate impact, a plaintiff may not simply point to a generalized policy that leads to such an impact. Rather, the employee is responsible for isolating and identifying the specific employment practices that are allegedly responsible for any observed statistical disparities. Smith v. City of Jackson, Miss., 125 S. Ct. 1536, 1545 (2005). In Smith, the defendant granted raises to all police officers in an attempt to raise their starting salary average. However, officers with less than five years of service were given larger raises, and a group of older officers brought suit, claiming the policy adversely affected them because of their age. The court held that the officers did little more than point out that the pay plan was relatively less generous to older workers than younger ones, and therefore did not identify any specific test or requirement within the plan that had an adverse impact on older workers. ©2014 Kopon Airdo, LLC 122 In order to prove a disparate treatment claim under the ADEA, a plaintiff must establish that age actually motivated the employer’s decision. Kentucky Retirement Systems v. E.E.O.C., 128 S. Ct. 2361 (2008). In Kentucky Retirement Systems, an employee who worked past normal retirement age and then became disabled challenged Kentucky’s pension program on the basis of age discrimination. The pension plan imputed additional years of service for workers in “hazardous positions” who become disabled, so as to credit them with service to reach the normal retirement age under the plan, which the employee argued disadvantaged older workers because of their age. The court reasoned that although age and pension status usually go hand in hand, they are analytically distinct. The court held that the disparate treatment was based on pension status, and not age, and therefore the pension plan did not violate the ADEA. The Supreme Court has held that in showing discriminatory intent, a plaintiff need not prove that a worker under age 40 replaced him/her. A plaintiff may assert a cause of action under the ADEA even though he/she was replaced by someone who is also in the protected “40 or over” class. Specifically, in O’Connor v. Consolidated Coin Caterers Corp., 517 U.S. 308 (1996), the Supreme Court stated that in the age-discrimination context, an inference that an employment decision was based on an illegal discriminatory criterion cannot be drawn from the replacement of one worker with another worker insignificantly younger. Rather, a plaintiff must show that his/her replacement was “substantially younger.” Because the ADEA prohibits discrimination on the basis of age and not class membership, the fact that a replacement is substantially younger than the plaintiff is a far more reliable indicator of age discrimination than is the fact that the plaintiff was replaced by someone outside the protected class. Permissible Actions by Employers An employer’s salary policy that correlates wages to experience is not a violation of the ADEA if it is not based on the employee’s age. EEOC v. Francis W. Parker School, 41 F.3d 1073 (7th Cir. 1994). In Francis W. Parker School, a 63-year-old plaintiff was not hired at the defendant school because he qualified for a higher salary than the school could afford. The court held that the school’s policy of linking wages to experience was economically defensible and a reasonable way to determine salaries. Although the criteria had a disparate impact on older workers, it was not based upon age. Additionally, the ADEA does not require that older workers be treated more favorably than their younger counter parts. Brophy v. Philadelphia Police Dep’t, No. Civ.A. 03-CV-4139, 2004 WL 1717616 (E.D. Pa. Jul. 28, 2004). In Brophy, a 74-year-old police recruit, who had previously served as a police officer, FBI agent, and director of security, requested a training waiver. The defendant employer denied the request, and the recruit subsequently failed the firearm and running tests. The court found that the waiver denial was not proof of age discrimination, as it had been 26 years since the recruit had served as a police officer on the streets. Consequently, the denial was deemed “objectively reasonable.” Recently, the 7th Circuit Court of Appeals held that an employee’s “obsolete skill set”, which caused him to be of “declining value” to the company, was sufficient to support the individual’s termination during a reduction in force, and found that the termination did not constitute age discrimination. Martino v. MCI Communications Services, Inc., 574 F.3d 447 (7th ©2014 Kopon Airdo, LLC 123 Cir. 2009). In Martino, the employer undertook an analysis of its needs and the skills of its employees to support a reduction in force. The employee was deemed to have “an obsolete skill set” and his position was ultimately eliminated, which formed the basis of his federal lawsuit. While the employee conceded that the actual decision-makers did not discriminate against him, he invoked the “cat’s paw” theory to contend that his immediate supervisor, who sometimes called him an “old timer”, was biased in favor of younger employees, and that the decision-makers were influenced by that bias. The cat’s paw theory is used when an adverse action is taken by an unbiased decision-maker, but on the basis of “singular influence” by a biased supervisor or manager. According to the court, the cat’s paw theory requires a “blind reliance” on input from a biased individual. That type of influence was not present with respect to the employee because the individuals who actually made the termination decision did an independent analysis of the employee’s qualifications, and based their decision on business-related issues and skill-based criteria. The court specifically stated that while choosing to terminate someone on the basis of age is impermissible, choosing to let someone go because they have an “obsolete skill set” is not discriminatory. The court also noted that the Supreme Court’s recent decision in Gross v. FBL Financial Services, Inc., 129 S. Ct. 2343 (2009), made this case especially difficult for the employee. The employer’s success in Martino was based on its independent evaluation of employees’ skills and value to the company. This decision makes clear that employers should ensure that independent investigations and decisions are fully documented and that analyses are based on the needs of the employer, in order to avoid the “cat’s paw” theory attempted by the employee in Martino. Further, employers should undertake training and counseling of supervisors and managers to avoid the appearance of impropriety that is raised by remarks that could be interpreted as discriminatory. DEFENSES An employer can defend an ADEA claim by demonstrating that the employment decision was based on a factor other than age, usually by showing that the employer had good cause to terminate or discipline the employee. The employer can also defend an ADEA claim by demonstrating that age is a bona fide occupational qualification (“BFOQ”) for the position. Only in rare circumstances can an employer legitimately argue that age is a BFOQ reasonably necessary to the normal operation of the business. In looking at the employer’s motivation for the complained-of action, courts should only look to whether that motivation was honestly held, not whether it was wise or advisable. McKay v. U.S. Dep’t of Transp., 340 F.3d 695 (8th Cir. 2003). In McKay, an older candidate for a position was unquestionably qualified; however, another, younger, candidate was chosen because of her superior communication skills. The employer presented uncontradicted evidence that the employer considered communication skills the most important hiring criteria. Because no evidence existed to establish that this reason was in any way pretextual, summary judgment in favor of the employer was appropriate. ©2014 Kopon Airdo, LLC 124 Courts have held that employers may reduce the size of their workforce, commonly referred to as a “reduction-in-force,” for economic or other legitimate business reasons. While it is possible for a plaintiff to show that the selection process for eliminating employees was discriminatory, as long as the reduction was based on legitimate business criteria, the plaintiff will have a difficult time prevailing. This general tendency of the courts to defer more to the employer in reduction-in-force situations stems from the recognition that under the well-established business judgment rule, which is premised on the notion that businesses must be free to make business decisions. Courts also recognize that older workers generally command higher salaries. Perhaps the easiest defense to establish from the employer’s perspective is that the employee was not meeting the employer’s legitimate expectations. See Luks v. Baxter Healthcare Corp., 467 F.3d 1049 (7th Cir. 2006) (concluding that the employee failed to establish that the employer’s proffered reason for termination – that the employee failed to meet the goals of his performance plan – was pretext for age discrimination, and concluding that the testimony of the plaintiff and his co-workers that the plaintiff was doing a good job was irrelevant). Under the ADEA, as with Title VII and the ADA, in order to state a cause of action, the plaintiff must prove that he/she was meeting the employer’s legitimate expectations, and thus, that he/she was qualified for the job. Employers should therefore implement the practice of documenting what is expected of each employee and any employee’s failure to meet such expectations. Until recently, an employer could use as a defense the fact that the employee was replaced with or treated comparably with other employees who were over the age of 40. As mentioned above, the Supreme Court has made clear that it is enough for a plaintiff to show that he/she was replaced with or treated worse than others who are “substantially younger.” See O’Connor v. Consolidated Coin Caterers Corp., 517 U.S. 308 (1996). In other words, it will not provide any defense to an age discrimination claim if a 60-year-old employee is replaced by a 45-year-old employee, as a 15-year age difference is “substantial.” Federal circuit courts are working to determine what span of time will qualify as “substantial.” In the Seventh Circuit, “substantially” means that the difference in ages must be at least 10 years. Graziano v. Village of Oak Park, 401 F.Supp.2d 918 (N.D. Ill. 2005). In the Seventh Circuit, any gap of less than 10 years is “presumptively insubstantial.” Id. Recently, the Supreme Court has held that the ADEA provides an affirmative defense for employers when defending against a disparate-impact claim. Meacham v. Knolls Atomic Power Laboratory, 128 S. Ct. 2395 (2008). An employer can avoid liability by showing that the adverse impact was attributable to a non-age factor that was reasonable. Smith v. City of Jackson, Miss., 125 S. Ct. 1536 (2005). In Smith, the employer instituted a pay raise plan that was designed to make junior officers’ salaries competitive with comparable positions in the market. The disparate impact then was attributable to the City’s decision to give raises based on seniority and position, which the Court held was unquestionably reasonable given the City’s goal. However, to successfully assert the defense, the employer must bear both the burden of production and the burden of persuasion. Meacham v. Knolls Atomic Power laboratory, 128 S. Ct. 2395 (2008). The placement of the burden of persuasion on employers will make disparate impact claims harder and costlier to defend against, and will increase the number of disparate impact suits brought under the ADEA. Therefore, employers should be careful to ensure that any policy that may have an adverse impact on older workers is based on reasonable factors other than age. ©2014 Kopon Airdo, LLC 125 Despite their motives, employers must always keep in mind that the subsequent hiring, promoting, or preferential treatment of members of the protected class may be relevant in considering an employee’s ADEA claim based on discrimination against the same protected class. Ansell v. Green Acres Contracting Co., Inc., 347 F.3d 515 (3d Cir. 2003). In Ansell, the court held that, while not conclusive, evidence of an employer’s favorable treatment of members of a protected class creates a presumption against discriminatory intent of the employer. Thus, it is critical for employers to understand that their actions, while not intentionally discriminatory, may be viewed as such. INCONSISTENT ALLEGATIONS & SOCIAL SECURITY BENEFITS CLAIMS One court examined the availability of an estoppel defense where an employee’s ADEA claim is based on assertions that are inconsistent with those asserted for Social Security disability benefits. Detz v. Greiner Industries, Inc., 346 F.3d 109 (3d Cir. 2003). The court applied the Supreme Court’s holding in Cleveland v. Policy Management Systems, which provided that an employee may raise inconsistent assertions in an ADEA claim and Social Security disability benefits claim so long as a “sufficient explanation” for the inconsistencies is asserted. 526 U.S. 795, 804 (1999). In Detz, a 59-year-old employee, who was awarded Social Security disability insurance benefits after his termination, brought a claim against his employer alleging age discrimination in violation of the ADEA. In order to obtain Social Security disability benefits, the employee submitted a signed statement indicating that he was unable to work as a result of a disability. Contrary to these assertions, the employee claimed in his ADEA claim that he was a “qualified individual” under the ADEA and capable of working. The employee’s explanation for the inconsistencies was that he became disabled the day after his termination because his physical condition made it impossible for him to find another job upon being terminated. The court held that the employee’s ADEA claim was estopped because the employee did not offer a sufficient explanation as to how he reasonably believed he was disabled yet still qualified for his position. SAME ACTOR INFERENCE Some courts adhere to “same actor inference,” which permits one to infer a lack of discrimination in situations where an employee is both hired and terminated by the same individual. Wexler v. White’s Fine Furniture, 317 F.3d 564 (6th Cir. 2003). Many courts have granted motions for summary judgment and motions to dismiss in favor of the employer where the employee offers insufficient evidence of discrimination and the same person was responsible for hiring and firing the employee. Nonetheless, other courts have not given such great deference to same actor inference and have emphasized that although a court may infer an absence of discrimination where the same individual hired and fired the employee, the court is not required to accept the inference in every case. Haun v. Ideal Industries, Inc., 81 F.3d 541 (5th Cir. 1996). ©2014 Kopon Airdo, LLC 126 RECORD MAINTAINANCE The statute requires that personnel records pertaining to recruitment, hiring, promotion, demotion, transfer, layoff, recall, training, and overtime be maintained for a period of at least one year from the date of the action taken. Payroll or other records that contain an employee’s name, address, birth date, occupation, and rate of pay should be maintained for at least three years. Further, records relating to benefit plans and seniority or merit ratings should be kept for at least one year after the employee is terminated. RELEASES OF LIABILITY An employer may ask an employee to waive his/her rights or claims under the ADEA either in the settlement of an ADEA administrative or court claim or in connection with an exit incentive program or other employment termination program. However, the ADEA, as amended by the Older Worker Benefit Protection Act (OWBPA), sets forth specific requirements that must be met in order to create a valid release of claims under the ADEA. Among other requirements, a valid ADEA waiver must: • be in writing and be understandable; • specifically refer to ADEA rights or claims; • not waive rights or claims that may arise in the future; • be in exchange for valuable consideration; • advise the individual in writing to consult an attorney before signing the waiver; and • provide the individual at least 21 days to consider the agreement and at least 7 days to revoke the agreement after signing it. The 21-day period is waivable by the employee, but the 7-day revocation period is not waivable by either party. If an employer requests an ADEA waiver in connection with an exit incentive program or other employment termination program, the minimum requirements for a valid waiver are more extensive. These requirements vary slightly when the separation offer and release of claims is made to a group as opposed to an individual employee. For instance, the employer must distribute a list of the job category and age of each individual included in the group of individuals receiving the separation offer, in addition to the job titles and ages of the individuals in the same job classification or unit who were not eligible for the offer. 29 U.S.C. §626(f)(1)(H). See also Burlison v. McDonald’s Corporation 455 F.3d 1242 (11th Cir. 2006) (clarifying that to comply with the OWBPA disclosures, employers implementing a reduction in force need only give terminated employees the specified information about their own “decisional unit,” as opposed to nationwide information). In addition, the employer must allow the individuals to consider the agreement for 45 days (as opposed to the 21-day period required for a release for a single ©2014 Kopon Airdo, LLC 127 employee). 29 U.S.C. §626(f)(1)(F)(ii). Further, the releases or waivers must not affect the EEOC’s rights and duties in enforcing the ADEA or be used to justify the interference of an employee’s right to either file an EEOC charge or participate in an EEOC investigation. 29 U.S.C. §626(f)(4). One court has held that an employer’s attempt to enforce a contractual waiver of an employee’s right to file a charge under the ADEA will be ineffectual and unenforceable, but this alone will not entirely render a validly entered release as void. Wastak v. Lehigh Valley Health Network, 342 F.3d 281 (3d Cir. 2003). The court’s holding was based on its belief that there is no statutory indication that the mere presence of the invalid contractual language would void an otherwise knowing and voluntary waiver. Thus, the court refused to enforce the invalid provisions, but held the remainder of the agreement enforceable. Similarly, in another case, the court held that an arbitration provision requiring an employee, in bringing an ADEA claim, to pay her own attorney fees and half the arbitrator’s fees was unenforceable, but the remaining agreement was valid. Spinetti v. Service Corp. Intern., 324 F.3d 212 (3d Cir. 2003). The court premised its holding on the notion that “you don’t cut down the trunk of the tree because some of its branches are sickly.” Id. If a release signed by an employee does not comply with the requirements of the OWBPA, the employee is entitled to keep his/her severance pay and bring a cause of action against the employer under the ADEA. Oubre v. Entergy Operations, Inc., 522 U.S. 422 (1998). Additionally, an employer’s offer of payment to an employee as an incentive for retirement, which would be received even if the employee did not retire, constituted a temporary employment benefit to one who elects to continue working, and thus violated the ADEA. Abrahamson v. The Bd. of Education of the Wappingers Central School District, 2002 WL 1354711 (S.D.N.Y. 2002). Because of the various factors that must be considered, employers should consult with counsel familiar with employment law when drafting ADEA releases. DAMAGES The favored remedy under the ADEA is reinstatement with back pay damages to allow the plaintiff to be put in the position that he/she would have been in but for the discrimination. According to the majority of federal circuit courts, in cases where reinstatement is not appropriate, such as when there is significant hostility between the former employee and the former employer, a court may award front pay to the employee. Most courts will not allow the employee to recover front pay or future wages significantly into the future, but many will allow recovery of five or six years of future pay. If the employer is found to have acted willfully or with a reckless disregard for the employee’s right to not be discriminated against on the basis of age, the court may also award liquidated damages. Appelbaum v. Milwaukee Metropolitan Sewerage District, 340 F.3d 573 (7th Cir. 2003). An employer willfully violates the ADEA when the employer knows that its conduct is prohibited by the ADEA or acts with reckless disregard for the possibility that its actions are in violation of the ADEA. However, if the “employer incorrectly, but in good faith, and nonrecklessly believes that the statute permits a particular age-based decision, then liquidated damages should not be imposed.” McLaughlin v. Richland Shoe Co., 486 U.S. 128 (1988). This ©2014 Kopon Airdo, LLC 128 semi-punitive aspect of the ADEA allows the court to double the amount of back pay damages established in the case. As with Title VII, the plaintiff may also recover attorneys’ fees if successful. Punitive damages in the strictest sense and compensatory damages are not available under the ADEA. One court has held that claims brought under the ADEA must be dismissed where the employee cannot prove lost wages. Beverly v. Desmond Hotel & Conference Center, 2004 WL 163498 (E.D. Pa. 2004). The plaintiff in Beverly was employed as a kitchen worker. While he expressed an interest in becoming a busboy, he never trained for the position and was told after he left the hotel that he was never trained because he was too old. It was undisputed that the position of busboy was actually a lower-paid position than that of kitchen worker. In considering the claim, the court pointed out that the ADEA only makes direct economic losses recoverable, and does not provide for compensatory or nominal damages. Thus, because the plaintiff could not prove lost wages from being denied a lower-paying position, summary judgment was appropriate. ©2014 Kopon Airdo, LLC 129 CIVIL RIGHTS ACT OF 1991 The Civil Rights Act of 1991 (“CRA”) was passed in response to a number of United States Supreme Court decisions that limited the rights of employee to sue their employers for race discrimination under Section 1981 of the Civil Rights Act of 1886 (“Section 1981”). The Act modified Section 1981 in several important ways, from issues of substantive proof to jury trial rights and forms of monetary recovery. Congress enacted the Civil Rights Act of 1991 “to strengthen existing protections and remedies available under federal civil rights laws to provide more effective deterrence and adequate compensation of victims.” EEOC v. Luce, Forward, Hamilton & Scripps, 345 F.3d 742 (9th Cir. 2003). SCOPE OF THE CIVIL RIGHTS ACT OF 1991 Among other changes, the CRA added Section 1981(b), which provides that the term “make and enforce contracts” includes the making, performance, modification, and termination of contacts, and the enjoyment of all benefits, privileges, terms, and conditions of the contractual relationship. Accordingly, the 1991 amendments permit employees to sue under Section 1981 for post-contract-formation/modification conduct, including discriminatory termination. Although Section 1981 does not itself use the word “race,” the Supreme Court has construed it to forbid all “racial” discrimination in the making of private as well as public contracts. Over the years, “racial discrimination” has been expanded to cover ethnic groups including, but not limited to, Hispanics, Asians and Arabs. St. Francis Coll. v. Al-Khazraji, 481 U.S. 604 (1987); Shaare Tefila Congregation v. Cobb, 481 U.S. 615 (1987). See also Pourghoraishi v. Flying J, 449 F.3d 751 (7th Cir. 2006); Abdullahi v. Prada USA Corp., 520 F.3d 710 (7th Cir. 2008). Section 1981 applies to all employers, regardless of size. Additionally, Section 1981 authorizes retaliation claims. CBOCS West, Inc. v. Humphries, 128 S. Ct. 1951, 1961 (2008). PRACTICAL IMPACT ON SECTION 1981 CLAIMS Courts construe Section 1981 as providing two possible types of employment claims: “old” claims based on discrimination involved in the making and enforcing of contracts, to which the two-year statute of limitations applies, and “new” claims based on discrimination after the contract formation occurs, to which the four-year statute of limitations applies. Oliver, 2009 WL at *3; Dandy v. United Parcel Serv., Inc., 388 F.3d 263, 269, n. 4 (7th Cir. 2004). One court has stated that “Section 1981 statute of limitations questions must be answered on a claim-by-claim basis, and failure-to-promote claims can be especially slippery.” Gee v. Metaldyne Corp., 2008 WL 4936865 *6 (S.D. Ind. 2008). Some Section 1981 failure-to-promote claims will be governed by the four-year statute of limitations because they are comparable to harassing conduct that occurred after the employment contract has been formed and thus were not viable under the pre-1990 version of the statute. Gee, 2008 WL * 6; see also Jones v. Donnelley, 541 U.S. 369 (2004). Other Section 1981 failure-to-promote claims will be governed by the twoyear statute of limitations because the promotion at issue would have amounted to a new contract ©2014 Kopon Airdo, LLC 130 and thus would have been viable even under the unamended version of Section 1981. Gee, 2008 WL * 6. In Patterson v. McLean Credit Union, 491 U.S. 164 at 185 (1989), the Supreme Court explained that whether a promotion claim is actionable under Section 1981 as it was originally enacted depends upon whether the nature of the change in position was such that it involved the opportunity to enter into a new contact with the employer. In Patterson, the Supreme Court reasoned that “where the promotion rises to the level of an opportunity for a new and distinct relation between the employee and the employers,” a failure-to-promote claim is actionable under the old version of Section 1981. Subsequently, Patterson was superseded by the CRA, which defines the term “make and enforce contracts” to include “the making, performance, modification, and termination of contracts, and the enjoyment of all benefits, privileges, terms and conditions of the contractual relationship.” The term “modification” has been held to include promotion in rank. Campbell v. City of Dayton, 1991 WL 1092501 (S.D. Ohio 1991). Consequently, the analysis of whether the change in position involved an opportunity to enter into a new contract with the employer is unnecessary. Instead, the CRA simply applies to all instances of promotion. Moreover, in light of the CRA, in Walker v. Abbott Laboratories, 340 F.3d 471 (7th Cir. 2003), the court abandoned its past precedent and held that an at-will employment relationship is contractual and therefore falls within the protections of Section 1981. Accordingly, it held that atwill employees are capable of stating a cause of action under Section 1981. This view seems to be gaining the majority of the circuit courts’ approval. See Skinner v. Maritz, 253 F.3d 337 (8th Cir. 2001); Lauture v. International Bus. Machs., 216 F.3d 258 (2d Cir. 2000); Perry v. Woodward, 199 F.3d 1126 (10th Cir. 1999); Spriggs v. Diamond Auto Glass, 165 F.3d 1015 (4th Cir. 1999); Fadeyi v. Planned Parenthood Association of Lubbock, Inc., 160 F.3d 1048 (5th Cir. 1998). Courts have also held that the CRA’s enactment did not intend to eliminate retaliation causes of action under Section 1981. Foley v. University of Houston System, 355 F.3d 333 (5th Cir. 2003). The court explained that the purpose of the CRA was to expand, not reduce, civil rights. It would therefore be unreasonable to interpret Congress’ enactment of the CRA as narrowing the scope of Section 1981 claims. DIFFERENCES FROM TITLE VII Section 1981 applies to all employers, regardless of size, which is unlike Title VII’s restriction to employers with 15 or more employees. Moreover, individual supervisors may be named under Section 1981 (though not under Title VII) if they personally harassed or discriminated against the plaintiff. Musikiwamba v.ESSI, Inc., 760 F.2d 740, 753 (7th Cir. 1985). Also, unlike claims brought under Title VII, Section 1981 claims are filed directly in federal court, not with the EEOC or any other agency. Moreover, a successful plaintiff may receive unlimited compensatory and punitive damages, as there are no caps on damages under Section 1981. ©2014 Kopon Airdo, LLC 131 DISPARATE IMPACT CASES Pre-1991 Act. When Congress originally enacted the civil rights acts, it was primarily concerned with employers intentionally discriminating against employees on the basis of certain protected characteristics. Thus, the focus at the time was on preventing employees from being treated differently on the basis of those characteristics. This is now labeled as “disparate treatment.” In Griggs v. Duke Power Co., 401 U.S. 424 (1971), however, the Supreme Court recognized that it was possible for employees to be unintentionally discriminated against by an employment practice that appeared to be neutral on its face. According to Griggs, once an employee proved that the challenged employment practice had a disparate impact on him/her, the employer then had the burden of proving that the employment practice was a “business necessity.” Even if the employer could demonstrate that the employment practice was a business necessity, the employee could still prevail if he/she could prove that a less-discriminatory practice was available. Griggs established two theories by which a plaintiff could prove discrimination: “disparate impact” and “disparate treatment.” The law set forth by Griggs concerning disparate impact remained unchanged until the Supreme Court’s decision in Wards Cove Packing Co. v. Atonio, 490 U.S. 642 (1989). In Wards, non-white employees proved that the combination of their employer’s hiring and promoting practices disparately impacted jobs the non-white employees held versus those that the white employees held. The Supreme Court held, however, that the non-white employees failed to meet their burden because they did not establish specifically how the hiring process versus the promoting practices of their employer had a disparate impact on them. The court further noted that even if the non-white employees had met their burden, the employer would only be required to demonstrate a “business justification” rather than a “business necessity,” thereby significantly reducing the employer’s burden. If an employer demonstrated a “business justification,” then an employee could still prevail if s/he proved that a less-discriminatory employment practice existed. Congress enacted the CRA primarily due to the Wards decision. Post-1991 Act. The CRA attempted to change the law back to the way it was before a number of Supreme Court decisions, including Wards. Congress codified the CRA in order to make it clear that the disparate impact theory was a viable cause of action under Title VII. Smith v. City of Jackson, Miss., 351 F.3d 183 (5th Cir. 2003). Under the new law, if it is impossible to separate the employment practices causing the disparate impact, then the employee may still have a cause of action under the theory of disparate impact by proving that the combination of employment practices has caused a disparate impact on him/her. If, however, the employment practices are severable, the employee must prove how each individual employment practice had a disparate impact on him/her. This change in the law lowers the employee’s burden back to where it was prior to the Wards decision. In addition to altering the employee’s burden, the CRA also affected the employer’s burden. The Act now specifically states that when an employee proves the existence of a disparate impact, in order to avoid liability, an employer must demonstrate a “business necessity,” which is a higher burden than the “business justification” set forth in the Wards decision. Even if an employer demonstrates a “business necessity,” the employee may still prevail if he/she can prove that a less-discriminatory practice was available. ©2014 Kopon Airdo, LLC 132 MIXED MOTIVE CASES The CRA also allows an employee to recover if he/she establishes that unlawful discrimination was a “motivating factor,” although other legitimate factors contributed to the employer’s conduct. Courts are split as to what type of evidence an employee is required to present in order to be entitled to a mixed motive instruction to the jury. Several courts require that the employee offer “direct evidence,” which is evidence that unequivocally indicates the employer’s conduct was motivated by an unlawful prejudice. This type of evidence would include written statements, policies, or video displaying the employer’s motivation for acting. The other type of evidence is indirect or circumstantial evidence, which does not directly show the employer’s motivation, but merely suggests the employer’s unlawful motivation. One court, for example, held that evidence that the employee’s manager informed the employee that he was not getting a promotion because the vice president of the company desired younger individuals for the position was circumstantial rather than direct evidence. Brown v. Packaging Corp. of America, 338 F.3d 586 (6th Cir. 2003). The court concluded that this evidence was not direct evidence because the manager was not personally involved in the decision not to give the employee the promotion and did not reveal the vice president’s basis or motives. The Supreme Court in Desert Palace, Inc. v. Costa, 539 U.S. 90 (2003), resolved the courts’ conflicting holdings regarding the issue of whether circumstantial evidence alone is sufficient to establish a mixed motive case. In Desert Palace, a female forklift operator alleged that she was terminated from her position on the basis of her sex. The plaintiff claimed that, as a female, she received fewer opportunities to work overtime, was chastised for not conforming to female stereotypes, and was disciplined more strictly than male co-workers. The plaintiff had a history of disciplinary issues with her employer. At trial, the jury was given a mixed motive jury instruction as follows: “You have heard evidence that the defendant’s treatment of the plaintiff was motivated by the plaintiff’s sex and also by other lawful reasons. If you find that the plaintiff’s sex was a motivating factor in the defendant’s treatment of the plaintiff, the plaintiff is entitled to your verdict, even if you find that the defendant’s conduct was also motivated by a lawful reason.” The employer objected to the instruction on the basis that the employee failed to present any direct evidence that the employee’s sex was a motivating factor for the adverse employment actions. The Supreme Court held that direct evidence of discrimination is not required for a plaintiff to receive a mixed motive jury instruction. The Court based its holding on the language of the CRA, which unambiguously states that an employee is only required to demonstrate that an employer used an illegitimate consideration in any employment practice. The Act does not require a heightened showing through direct evidence. The Court believed that in many cases circumstantial evidence is extremely probative and indicative of an employer’s motivation. Since the Supreme Court decision in Desert Palace, circuit courts have begun to reverse lower court decisions denying mixed motive instructions on the basis that the plaintiff did not present direct evidence. Rowland v. American General Finance, Inc., 340 F.3d 187 (4th Cir. ©2014 Kopon Airdo, LLC 133 2003). In Rowland, the plaintiff alleged that the employer failed to promote her on the basis of her sex. The employer claimed that the motivation for not giving the plaintiff the promotion was due to her lack of “people skills.” The court held that there was sufficient circumstantial evidence for a jury to find that the employer’s motive in refusing to promote the plaintiff was sex and therefore reversed the lower court’s decision refusing to submit a mixed motive instruction to the jury. Despite all of this, a plaintiff employee is still required to present some evidence indicating that an impermissible motive played a role in the adverse employment action. In Allen v. City of Pocahontas, 340 F.3d 551 (8th Cir. 2003), the court affirmed the summary judgment granted in favor of the employer because in accordance with the requirements of Desert Palace, the plaintiff failed to offer any evidence, direct or circumstantial, from which a reasonable jury could conclude or infer that age or gender was a motivating factor in the plaintiff’s termination. See also Wright v. Murray Guard, Inc., 455 F.3d 702 (6th Cir. 2006) (affirming the grant of summary judgment for the employer on a mixed motive discrimination claim where the employee failed to offer sufficient direct or circumstantial evidence creating a genuine issue of material fact as to whether his race or sex was a motivating factor in his termination). Employers must remember that a plaintiff may still choose to move forward based on the traditional burden-shifting analysis articulated in McDonnell Douglas. See Diamond v. Colonial Life & Accident Ins. Co., 416 F.3d 310 (4th Cir. 2005). JURY TRIALS Perhaps the most important aspect of the CRA is that it changed the type of trial available to an employee, depending on whether the employee proceeds under a theory of disparate treatment or disparate impact. Prior to the CRA, most courts characterized the relief available under the ADA and Title VII as equitable, not legal, and therefore, plaintiffs were not entitled to jury trials. Under the CRA, when an employee brings a claim for disparate treatment in violation of the ADA or Title VII, which alleges that an employer has intentionally discriminated against the employee, claiming either compensatory or punitive damages, either party may elect a jury trial. Curtis v. Loether, 415 U.S. 189, (1974). However, if the employee is alleging only unintentional discrimination under the theory of disparate impact, the CRA entitles him/her only to a bench trial. From the employer’s perspective, this new right to a jury trial increases the costs and complications of trying discrimination cases and likely increases a plaintiff’s chance of prevailing because juries are generally made up of employees. ©2014 Kopon Airdo, LLC 134 ARBITRATION Courts have generally held that employers do not violate the CRA by requiring employees to sign arbitration agreements as a condition of employment. In EEOC v. Luce, Forward, Hamilton & Scripps, 345 F.3d 742 (9th Cir. 2003), the court reversed its controversial precedent set in Duffield v. Robertson Stephens and held that the CRA does not preclude the recognition and enforcement of agreements mandating arbitration of Title VII claims as a condition of employment. The court’s holding was based on the language of Section 118 of the CRA, which provides, “where appropriate and to the extent authorized by law, the use of alternative means of dispute resolution, including … arbitration, is encouraged to resolve disputes arising under the Acts or provisions of Federal law amended by this title.” DAMAGES The CRA also expanded the remedies available to employees who file suit under the ADA or Title VII. According to Section 1981(a), plaintiffs can now claim compensatory and punitive damages. The passage of the CRA also allowed plaintiffs to recover damages under Title VII “for future pecuniary losses, emotional pain, suffering, inconvenience, mental anguish, loss of enjoyment of life, and other non-pecuniary losses” as well as punitive damages. 42 U.S.C. §1981 (a)(b)(1) &(3); Hildebrandt v. Illinois Department of Natural Resources, 347 F.3d 1014 (7th Cir. 2003). In order to be awarded punitive damages under the CRA, the employee must prove that the employer acted with malice or reckless indifference to his/her federally protected rights (e.g., the right to be free from discrimination). However, punitive damages are not available against “a government, government agency or political subdivision.” 42 U.S.C. §1981 (a)(b)(1). In Hildebrandt, the court held that the plaintiff could not recover punitive damages in a Title VII claim against the Illinois Department of Natural Resources because it is a government agency. Compensatory damages under the CRA, on the other hand, are awarded for intentional discrimination – i.e., disparate treatment claims – resulting in future pecuniary losses, emotional pain, suffering, inconvenience, mental anguish, loss of enjoyment of life, and other non-pecuniary losses. The following limitations for the combination of punitive and compensatory damages apply to intentional discrimination claims based on sex, religion, or disability (though juries are not informed of these caps): Number of Employees Damages Cap 15 - 100 101 - 200 201 - 500 501 and more $50,000 $100,000 $200,000 $300,000 These caps apply only to the punitive and compensatory aspects of an award, and do not include back pay. It is presently unclear whether or not the caps apply to front pay. ©2014 Kopon Airdo, LLC 135 One court has held that damages and awards created pursuant to the CRA may not be applied retroactively to allow recovery for discriminatory conduct that occurred before the Act’s effective date, regardless of whether a trial on the merits was concluded prior to the date the Act became effective. Trout v. Secretary of Navy, 317 F.3d 286 (D.C. Cir. 2003). Section 1981 also provides for the recovery of attorney’s fees by the prevailing party. ©2014 Kopon Airdo, LLC 136 EQUAL PAY ACT The Equal Pay Act (“EPA”), 29 U.S.C.A. § 206(d), is a section contained within the Fair Labor Standards Act (“FLSA”), and is the oldest workplace civil rights law enforced by the EEOC, pre-dating passage of the landmark Civil Rights Act of 1964 by one full year. Once enacted, the EPA was originally enforced by the U.S. Department of Labor, with jurisdiction being transferred to the EEOC in 1979. The EPA prohibits discrimination on the basis of sex in the payment of wages or benefits. The employees being compared must do equal work on jobs which require equal skill, effort, and responsibility and which are performed under similar working conditions. The EPA is a “strict liability” form of Title VII (which forbids discriminatory differences in wages) because unlike in a Title VII case, an EPA plaintiff need not establish that the difference in pay is motivated by gender discrimination. PAY DIFFERENTIALS A differential in pay may exist if it is pursuant to: (1) a seniority system; (2) a merit system; (3) a system which measures earnings by quantity or quality of production; or (4) a differential based on any factor other than sex. Additionally, an employer who is paying a wage rate differential which violates this subsection shall not, in order to comply with the provisions of this subsection, reduce the wage rate of any employee. In order to show that a wage differential is justified by a seniority system, a merit system or a system which measures quantity and quality of production (“system defenses”), the employer must demonstrate that the system constitutes an organized and structured procedure whereby employees are evaluated systematically according to predetermined criteria. The employer must also show that the system has been communicated to employees and is applied uniformly to both sexes. When asserting that a pay differential is based on a factor other than sex, the employer must show that there is a gender-neutral factor adopted for a legitimate business reason. When experience and education are offered as a justification for a wage differential, the employer must show that these factors are job-related qualifications for the position in question. It is not enough to show that there is a difference in experience or education; an employer must also show that certain experience or education is a specific job requirement. Courts have generally found that salary retention programs serve as a legitimate, nondiscriminatory purpose for a pay differential. One court held that an employer’s pay differential based on an employee retention policy did not violate the EPA. Taylor v. White, 321 F.3d 710 (8th Cir. 2003). The court recognized that, although salary retention policies could lead to wage distribution unrelated to an employee’s qualifications for a position, it upheld the policy because such policies are not necessarily gender-based. Rather, salary retention policies may serve legitimate, gender-neutral purposes, like the retention of skilled workers who may be in high demand in the near future. The same result was reached by the court in Steger v. General Elec. Co., 318 F.3d 1066 (11th Cir. 2003), which held that evidence establishing a wage ©2014 Kopon Airdo, LLC 137 differential between males and females did not prove to be a violation of the EPA, as the pay differential was the result of a longstanding salary retention policy that allowed transferred employees to retain salaries earned prior to transfer, rather than the result of sex discrimination. The Seventh Circuit has held that an employer’s reliance on “market forces” as a “factor other than sex” is a valid defense under the EPA. Yet recently, in Merillat v. Metal Spinners, 470 F.3d 685 (7th Cir. 2006), it cautioned against undue reliance on using the market forces argument to justify a higher salary. In a footnote, the court noted that “companies may use such a theory ‘to justify lower wages for female employees simply because the market might bear such wages.’” citing Taylor v. White, 321 F.3d 710 (8th Cir. 2003). It should be noted that both Title VII and the EPA bar religious educational institutions from providing greater benefits to “heads of households,” where a “head of household” is defined as a single person or a married man. For example, in EEOC v. Tree of Life Christian Schools, 751 F.Supp. 700 (S.D. Ohio 1990), the court held that the employer could not award an extra allowance to all married male teachers with children, where the extra allowance was not also provided to married female teachers. Courts have held that adherence to religious principles does not satisfy the “basis other than sex” defense. PROHIBITED CONDUCT UNDER THE EPA • It is unlawful for employers to reduce the wages of either sex to equalize pay between men and women. • A violation may occur where a different wage is paid to a person who worked in the same job before or after an employee of the opposite sex. • A violation may also take place where a labor union causes the employer to violate the law. • An employer is permitted to base salary differences on seniority, merit, and quantity or quality of production – in fact, generally on any other business-related factor, as long as it is not based on a person’s sex. • Employers found in violation of the EPA can be compelled to pay back pay, punitive relief, and liquidated damages if the violation is shown to be willful. DEFINITION OF “WAGES” Wages include not only salary, but also health or other insurance, vacation or holiday pay, overtime pay, extra pay for hazardous work, profit sharing, expense accounts, bonuses, uniform cleaning allowances, hotel accommodations, use of company car, gas allowances and any other form of compensation. ©2014 Kopon Airdo, LLC 138 DEFINITION OF “EMPLOYER” The EPA applies to employers with two or more employees. The EPA also applies to state employers. Siler-Khodr v. Texas Health Science Ctr. at San Antonio, 261 F.3d 542 (5th Cir. 2001). The Supreme Court refused to grant certiorari to the Fifth Circuit Court of Appeals decision that Congress acted within its authority in abrogating the states’ Eleventh Amendment immunity in EPA claims pursuant to its powers under the Fourteenth Amendment to enforce the Equal Protection Clause. Siler-Khodr v. Texas Health Science Ctr. at San Antonio, 537 U.S. 1087 (2002). STATING A CLAIM In order to state a claim for a violation of the EPA, a plaintiff must show that: (1) different wages are paid to employees of the opposite sex; (2) employees do equal work which requires equal skill, effort and responsibility; and (3) employees have similar working conditions. Merrilat v. Metal Spinners, Inc., 470 F.3d 685 (7th Cir. 2006). A female plaintiff can do this by comparing herself to a male comparator. The plaintiff cannot compare herself to a hypothetical or composite male; she must make the comparison to a specific male comparator who is a co-worker of hers. The plaintiff must show that her comparison with the comparator is a valid one. To determine whether the comparator is valid, the court will look to job content and duties in addition to job title or description. The court will evaluate whether the comparator engages in a “common core” of tasks that is equal to the plaintiff’s or whether there are any additional tasks involved that make the jobs substantially different. Similar or identical position titles are not dispositive in this analysis. Gustin v. West Virginia University, 63 Fed. Appx. 695 (4th Cir. 2003). In conducting this analysis, predecessor and successor employees are appropriate comparators. If fact, every circuit that has considered this issue recognizes that predecessor and successor employees are appropriate comparators under the EPA. Moreover, it is important to keep in mind that “equal” does not mean “identical”. Insubstantial or minor differences in the degree or amount of skill, effort, or responsibility required for the performance of jobs will not render the equal pay standard inapplicable. Moreover, courts recognize that differences in subject matter and differences in allocation of time among various tasks do not necessarily defeat the equality of jobs. Rather, courts will consider the employees’ actual job requirements and positions. For example, courts have decided that a comparison between professors of different departments cannot be made because the different departments require professors to have distinctive skills and entail different duties and responsibilities. Once the employee establishes that the jobs being compared have a common core, the court must then ask whether any additional tasks make the jobs substantially different. In Gustin, the court held that the first female dean of students at West Virginia University’s business school failed to show that a male co-worker with the same position was substantially similar, as the male co-worker’s position was a higher-ranked position and also involved additional responsibilities. ©2014 Kopon Airdo, LLC 139 One court held that a university professor failed to present a prima facie case of pay discrimination, ruling that her reliance on a pay equity study in proving her case of pay discrimination was insufficient because it was designed to evaluate faculty raises and was “not a single quantitative measure of appropriate salaries.” Cullen v. Indiana Univ. Bd. Of Trustees, 338 F.3d 693 (7th Cir. 2003). The court further held that the plaintiff’s position as director of the respiratory therapy program was not equal to a male professor’s position as the director of physical therapy because the male professor’s position required a new graduate program, required more effort due to its probation status with the university, was twice the size of the plaintiff’s program, and generated six times the tuition of the plaintiff’s program. Another court held that the plaintiff, a female bank vice president and cashier, failed to establish a prima facie case of an EPA violation where she failed to show that her work was substantially equal to that of a male predecessor, where the male predecessor had seven more years of experience and his position included more functions and responsibilities than the plaintiff’s position. Tenkku v. Normandy Bank, 348 F.3d 737 (8th Cir. 2003). DEFENSES Once a plaintiff establishes her prima facie case, the burden then shifts to the defendant to prove by a preponderance of the evidence that the wage differential is justified by: (1) a seniority system; (2) a merit system; (3) a system that measures earnings by quantity or quality of production; or (4) any other factor other than sex. Explanations for the wage differential of employees based on reasons other than gender are affirmative defenses for which the defendant bears the burden of proof. If the employer establishes a legitimate, nondiscriminatory reason for the differential in pay, the employee must show that the employer’s reason is pretextual. However, if the defendant fails to justify the wage differential under any of the four affirmative defenses set forth above, liability is automatically established. The plaintiff need not show intentional discrimination to establish liability under the EPA. THE EQUAL PAY ACT & TITLE VII Claims under the EPA may also be brought under Title VII. The main difference is that for a claim under Title VII, the plaintiff must show intent to discriminate and show that the individual or group was paid less because of their sex. As stated above, under the EPA, a plaintiff does not need to show discriminatory intent in order to prevail. In effect, the EPA is a form of strict liability Title VII case because no intent need be shown. If the employer establishes a valid defense under the EPA, the employer has a valid defense under Title VII. If a claim cannot be brought under the EPA, it may still be brought under Title VII, as long as the challenged wage rate is not based on any of the four EPA defenses listed above. ©2014 Kopon Airdo, LLC 140 SALARY REVIEWS Prior to undertaking a review of salaries to evaluate potential liability under the EPA, employers should exercise caution and enlist the participation of counsel. Employers must also check whether their state has some sort of a self-evaluation privilege. See Holt v. KMIContinental, Inc., 95 F.3d 123 (2d Cir. 1996) (where two reports were offered, only the report done to seek legal advice was held privileged). Additionally, if the reviews of employees’ salaries are kept in the employees’ personnel files, an employee may have the right pursuant to a state statute to inspect his/her personnel file and to examine the salary review. (See State Statutes Section.) DAMAGES A fine of up to $10,000 for the first offense may be imposed for violations of the EPA. In addition, subsequent convictions involving willful and flagrant violations may warrant additional fines and even up to six months in prison. A plaintiff may also recover back wages and/or liquidated damages in an amount equal to double the back pay award for willful violations. Hildebrandt v. Illinois Dept. of Natural Resources, 347 F.3d 1014 (7th Cir. 2003). Liquidated damages seek to reimburse an employee for damages incurred from not receiving the pay when it was originally due. An employer can also be ordered to stop the unlawful practice, provide employment, reinstatement or promotion, and pay the plaintiff’s attorneys’ fees. However, unlike Title VII damages, front pay is not an available remedy under the EPA. STATUTE OF LIMITATIONS Claims brought under the EPA must be filed within two years of the accrual of the cause of action. Ryan v. General Machine Products, 277 F.Supp.2d 585 (E.D. Pa. 2003). However, in cases where the employer has willfully violated the EPA, the limitations period is three years. Miller v. Beneficial Management Corp., 977 F.2d 834 (3d Cir. 1992). Each discriminatory paycheck received by the employee constitutes a separate violation of the EPA, and a new cause of action accrues upon the employee’s receipt of the discriminatory paycheck. O’Donnell v. Vencor Inc., 466 F.3d 1104 (9th Cir. 2006). STATE STATUTES It has become increasingly common for states to pass legislation similar to the EPA in order to provide additional rights and securities to employees. For example, in 2003, Illinois enacted the Equal Pay Act of 2003. See 820 ILCS 112/1 et. seq. The Illinois law is broader than the federal law, which became effective on January 1, 2004. Effective January 1, 2013, officers and agents of a company who willfully and knowingly evade the law will now be held individually liable for not paying equal wages for equal work to employees. ©2014 Kopon Airdo, LLC 141 THE FAIR LABOR STANDARDS ACT The Fair Labor Standards Act (“FLSA”), enacted in 1938, establishes minimum wage, overtime pay, recordkeeping, and youth employment standards affecting employees in the private sector and in federal, state, and local governments. Covered nonexempt workers are entitled to a minimum wage of not less than $7.25 per hour. Overtime pay at a rate not less than one and onehalf times the regular rate of pay is required after 40 hours of work in a work week. With the exception of child labor restrictions, the FLSA does not limit the hours an employee may work. It also provides for equal pay, regardless of sex. COVERAGE UNDER THE FLSA The FLSA is a complicated law, and applying it to any particular set of facts and circumstances can be difficult. As discussed in detail below, there are two types of coverage under the FLSA: (1) individual employee coverage (“traditional coverage”), and (2) “enterprise coverage,” which is based on the business itself. However, before an employer can determine whether a particular employee is “covered” by the FLSA, the employer must first determine whether a valid employer-employee relationship exists. In other words, a prerequisite for application of the FLSA is a valid employer-employee relationship. Therefore, if the individual worker is not an “employee” within the meaning of the FLSA, the FLSA is inapplicable to that worker. WHO IS AN “EMPLOYEE?” The FLSA defines an “employee” as a person whose activities are controlled or directed by an employer and who works necessarily and primarily for the employer’s benefit. In determining whether a worker is an “employee” for FLSA purposes, a court will look to the particular facts surrounding the relationship. Independent contractors and volunteer workers are not considered “employees” within the meaning of the FLSA. Independent Contractors An employee, as distinguished from an independent contractor, is one who, as a matter of economic reality, follows the usual path of an employee and is dependent on the business which he or she serves. The employer-employee relationship under the FLSA is tested by “economic reality” rather than “technical concepts.” On a number of occasions, the Supreme Court has indicated that there is no single rule or test for determining whether an individual is an independent contractor or an employee for purposes of the FLSA. The Court has held that it is the total activity or situation which controls. Among the factors which the Court has considered significant are: • • • the extent to which the services rendered are an integral part of the principal’s business; the permanency of the relationship; the amount of the alleged contractor’s investment in facilities and equipment; ©2014 Kopon Airdo, LLC 142 • • • • the nature and degree of control by the principal; the alleged contractor's opportunities for profit and loss; the amount of initiative, judgment, or foresight in open market competition with others required for the success of the claimed independent contractor; and the degree of independent business organization and operation. There are certain factors which are immaterial in determining whether there is an employment relationship. Facts such as the place where work is performed, the absence of a formal employment agreement, or whether an alleged independent contractor is licensed by state and/or local government are not considered to have a bearing on determinations as to whether there is an employment relationship. Additionally, the Supreme Court has held that the time or mode of pay does not control the determination of employee status. To determine whether the worker is a bona fide independent contractor not covered under the FLSA, courts consistently look at the following factors: (1) the degree of control exerted by the employer over the worker; (2) the worker’s opportunity for profit or loss; (3) the worker’s investment in the business; (4) the permanence of the working relationship; and (5) the degree of skill required to do the work. Secretary of Labor v. Lauritzen, 835 F.2d 1529 (7th Cir. 1987). Some courts also consider whether the services rendered are an integral part of the employer’s business. Donovan v. Dialamerica Marketing, 757 F.2d 1376 (3d Cir. 1985). For example, in Baker v. Flint Engineering & Construction, 137 F.3d 1436 (10th Cir. 1998), the court held that welders were “employees” and not independent contractors. The general contractor temporarily hired the welders whenever it won a bid for a project. The court held that the welders were “employees” covered by the FLSA because the general contractor's foremen told the welders when to report to work, when to take breaks, what portion of the project they were to work on, and when their workday ended. Furthermore, the welders lacked control over the details of their welding work, which the court found was more consistent with being an “employee” than an independent contractor. Likewise, in McLaughlin v. Stineco, Inc., 697 F.Supp. 436 (M.D. Fla. 1988), the court held that the individuals alleged by plaintiff to be employees were economically dependent on the defendants and, accordingly, were employees under the FLSA. The court reasoned that the employees were supervised by the defendants or their agents, had no opportunity for profit or loss, and did not generally invest in equipment. While the permanency of the employment relationship and the skill level of the employees varied, it did not overcome the employment relationship clearly suggested by the other factors. According to the court, there was no indication of the economic independence of the employees; rather, the individuals alleged to be employees of the defendants were dependent upon the framing contracting business as operated by the defendants. Based on this, the court held that the employees were simply not in business for themselves. In Brock v. Superior Care, Inc., 840 F.2d 1054 (2d Cir. 1988), the court determined that a groups of nurses were “employees” for purposes of the FLSA. The court found that the totality of the circumstances revealed as a matter of economic reality that the nurses were employees. The defendant treated the nurses as employees by exercising substantial control over the manner and ©2014 Kopon Airdo, LLC 143 conditions of their work. Further, the court noted that the nurses had no opportunity for profit or loss, nor did they have any independent investment in the business. Indeed, their services were found to be the most integral part of the defendant’s operation. Under those circumstances, the court held that it could not be said that the nurses were in business for themselves. Volunteers The FLSA defines a “volunteer” as one who performs services for a public agency if: (1) the individual receives no compensation or is paid only expenses, reasonable benefits, or a nominal fee to perform the services for which the individual volunteered; and (2) such services are not the same type of services which the individual is employed to perform for such public agency. Some common examples of volunteers include volunteer firefighters and volunteers in hospitals, nursing homes, schools, and park districts. To determine whether a worker is a volunteer, the courts consider the following criteria: • • • who receives the benefits of the work; how long it takes to render the services; and whether the services are of the type normally performed by volunteers. THE TWO TYPES OF FLSA COVERAGE If a worker fits within the FLSA’s definition of “employee”, there are two types of coverage that the employee can qualify for: (1) “enterprise coverage,” which is based on the business itself, and (2) individual employee coverage (“traditional coverage”). All employees of a business are covered under the FLSA if the business is an “enterprise” engaged in commerce. Enterprise coverage extends to all employees, even those who would not be individually covered because they are not personally engaged in commerce. On the other hand, an individual employee is covered under the FLSA if he or she is “engaged in commerce” or in the “production of goods for commerce.” Individual Coverage Under the FLSA Even if an employer is not a covered enterprise, individual employees are nevertheless covered by the FLSA if they engage in interstate commerce, the production of goods for interstate commerce, or a closely related process or occupation directly essential to such production. For an individual employee to be covered by the FLSA, the employee must individually be engaged in producing or handling goods in production for interstate commerce. However, employees who are merely engaged in isolated incidents of interstate commerce are not covered by the FLSA if the employer does not constitute an enterprise. Therefore, under this test, an employer may have a covered employee working alongside a non-covered employee. The definition of interstate commerce for FLSA purposes is very broad. Engaging in interstate commerce may include activities such as making telephone calls to other states, typing letters to send to other states, processing credit card transactions, and traveling to other states. Thus, almost every employee is covered by the FLSA. ©2014 Kopon Airdo, LLC 144 That said, an employee is not considered to be engaged in interstate commerce simply because his or her employer is engaged in interstate commerce. In determining whether an employee is engaged in interstate commerce, courts must look at the individual employee’s work and not the work of the employer generally. “The test is whether the work is so directly and vitally related to the functioning of an instrumentality or facility of interstate commerce as to be, in practical effect, a part of it, rather than isolated local activity.” Mitchell v. Lubin, McGaughty & Associates, 358 U.S. 207 (1959). In Mitchell, the Supreme Court held that architectural firm employees were “engaged in commerce” and, therefore, were individually covered under the FLSA. The Court held that the architects were engaged in commerce because their work on bridges, roads, and canals was so instrumental that the facilities would not function without their work. In addition, a “substantial” portion of the employee’s work must relate to and be essential to the production of goods for commerce in order for the employee to be covered by the FLSA. Walling v. Jackson Paper, 317 U.S. 564 (1943). Courts are split, however, on what portion of the employee’s work must relate to interstate commerce before that work constitutes a “substantial” portion. DeArment v. Curtins, 790 F.Supp. 868 (D. Minn. 1992) (individual coverage can be found simply by using the telephone). Some courts have applied the joint employer doctrine in determining whether an employee is covered under the FLSA. Under this doctrine, an employee is economically dependent upon, and thus jointly employed by, more than one entity at the same time. Gonzalez-Sanchez v. International Paper Co., 346 F.3d 1017 (11th Cir. 2003). The joint employer doctrine is often applied to employers within industries in which employees are inherently dependent upon multiple employers, such as the agricultural industry. “Enterprise” Coverage Under the FLSA Under enterprise coverage, an employer becomes covered based on the general activities of its business. Once it has been established that the employer is an enterprise, then all employees employed by that enterprise are covered, regardless of their individual relationship with interstate commerce. The FLSA defines “enterprise” as the “related activities performed (either through unified operation or common control) by any person or persons for a common business purpose.” This enterprise may consist of more than one establishment, so the enterprise may consist of one or more corporations, partnerships, or sole proprietorships. The key inquiry in determining whether a business is part of an enterprise is whether there exists a unified operation or common control and a common business purpose. Courts have also used the joint enterprise theory in determining whether multiple entities that are affiliated constitute an enterprise within the meaning of the FLSA. In considering whether the different entities constitute an enterprise for purposes of the FLSA, courts will consider the following elements: (1) related activities; (2) unified operation; and (3) common control and common business purpose. Chao v. A-One Medical Services, Inc., 346 F.3d 908 (9th Cir. 2003). ©2014 Kopon Airdo, LLC 145 Once it has been established that the employer is an enterprise, the next inquiry is whether the enterprise is engaged in commerce or the production of goods for commerce so as to be covered by the FLSA. An enterprise is engaged in commerce, and, therefore, covered by the FLSA if it: (1) Has two or more employees who either: a. engaged in commerce or in the production of goods for commerce (traditionally covered) or b. handle, sell, or otherwise work on goods or materials that have been moved in or produced for commerce by any person; (2) And the employer either: a. Has a gross volume of sales not less than $500,000; or b. is engaged in the operation of a hospital; the care of the sick, the aged, or mentally ill who reside on the premises; or is a school for the mentally and/or physically handicapped or gifted children, a preschool, elementary or secondary school, or institution of higher education; or is a public agency. As can be seen from this test, the FLSA specifically states that enterprises include hospitals; institutions engaged in the care of the sick, elderly, or mentally ill who reside on the premises; schools for mentally/physically ill or gifted children; preschools; elementary or secondary schools; high schools; and institutions of higher education. The FLSA does not distinguish between institutions, which are for profit or not-for-profit, private or public. Courts have construed the following employers to qualify as enterprises: • Providers of in-home health services with annual revenues in excess of $500,000. Chao v. A-One Medical Services, Inc., 346 F.3d 908 (9th Cir. 2003). • A casting agency that provided security services at on-site filming locations for movie productions, because it engaged in interstate commerce by producing films intended for national and international distribution. Chao v. Casting, Acting and Sec. Talent, Inc., 79 Fed. Appx. 327 (9th Cir. 2003). • Defendants’ operation of a motor inn and a supper club were considered a single enterprise because the two businesses were coordinated and had interdependent operations directed toward the purpose of providing services to travelers. Martin v. Deiriggi, 985 F.2d 129 (4th Cir. 1992). • A board of directors that managed a group home. Dole v. Odd Fellows Home Endowment Board, 912 F.2d 689 (4th Cir. 1990). The court held that the board of ©2014 Kopon Airdo, LLC 146 directors and the fraternal organization performed “related activities” because they were “mutually supportive entities” that existed to maintain the group home. The court also held that the group home employees did “handle, sell, or otherwise” work on goods which had been in interstate commerce because they prepared and served food which had previously traveled in interstate commerce. • The operation of an independent gas station, because its employees sold gasoline, which had been previously moved in interstate commerce. Donovan v. Scoles, 652 F.2d 16 (9th Cir. 1981). The court held that there is no requirement that the employees handle or sell goods that have a present involvement in interstate commerce. • Operation where employees mailed checks to out-of-state residents. Montalvo v. Tower Life Building, 426 F.2d 1135 (5th Cir. 1970). The court held that under the enterprise test for coverage, it is sufficient when at least two employees mail checks to out-of-state residents. EXEMPT VS. NON-EXEMPT EMPLOYEES Even when an employee is “covered” under the FLSA, there are certain exemptions for certain employees from the overtime pay provisions, some from both the minimum wage and overtime pay provisions and some from the child labor provisions of the FLSA. Exemptions are narrowly construed against the employer asserting them. Consequently, employers and employees should always closely check the exact terms and conditions of an exemption in light of the employee’s actual duties before assuming that the exemption applies to the employee. The ultimate burden of supporting the application of an exemption rests on the employer. Employers must understand that reductions in the predetermined salary of an employee who is exempt from the FLSA will ordinarily cause a loss of the exemption. As a result, an employee must then be paid the minimum wage and overtime required by the FLSA. The FLSA’s prohibition against making deductions from the pay of exempt employees is often referred to as the “no-docking” rule. Salary Basis Requirement Generally, in order to qualify for an exemption, employees must be paid not less than $455 per week on a salary basis. However, these salary requirements do not apply to outside sales employees, teachers, and employees practicing law or medicine. Moreover, exempt computer employees may be paid at least $455 on a salary basis or on an hourly basis at a rate not less than $27.63 an hour. Being paid on a “salary basis” means an employee regularly receives a predetermined amount of compensation each pay period on a weekly, or less frequent, basis. The predetermined amount cannot be reduced because of variations in the quality or quantity of the employee’s work. Subject to the exceptions listed below, an exempt employee must receive the full salary for any week in which the employee performs any work, regardless of the number of days or hours worked. ©2014 Kopon Airdo, LLC 147 Nevertheless, exempt employees do not need to be paid for any work week in which they perform no work. If the employer makes deductions from an employee’s predetermined salary, that employee is not paid on a “salary basis.” If the employee is ready, willing and able to work, deductions may not be made for time when work is not available. Fee Basis Administrative, professional, and computer employees may be paid on a “fee basis” rather than on a salary basis. If the employee is paid an agreed sum for a single job, regardless of the time required for its completion, the employee will be considered to be paid on a “fee basis.” A fee payment is generally paid for a unique job, rather than for a series of jobs repeated a number of times and for which identical payments repeatedly are made. To determine whether a fee payment meets the minimum salary level requirement, the test is to consider the time worked on the job and determine whether the payment is at a rate that would amount to at least $455 per week if the employee worked 40 hours. For example, an artist who is paid $250 for a painting that took 20 hours to complete meets the minimum salary requirement, since that rate would yield $500 if 40 hours were worked. “Actual Practice” Determination If it is determined that an employer has an “actual practice” of making improper deductions from the salary of an exempt employee, the exemption will be lost. Factors to consider when determining whether an employer has an actual practice of making improper deductions include but are not limited to: • • • • the number of improper deductions, particularly as compared to the number of employee infractions warranting deductions; the time period during which the employer made improper deductions; the number and geographic location of both the employee whose salary was improperly reduced and the manager responsible; and whether the employer has a clearly communicated policy permitting or prohibiting improper deductions. If an “actual practice” is found, the exemption is lost during the time period of the deductions for employees in the same job classification working for the same managers responsible for the improper deductions. Isolated or inadvertent improper deductions will not result in loss of the exemption if the employer reimburses the employee for the improper deductions. Safe Harbor The FLSA includes a safe harbor provision for employers who do not willfully violate the no-docking rule. If an employer (1) has a clearly communicated policy prohibiting improper deductions and including a complaint mechanism, (2) reimburses employees for any improper deductions, and (3) makes a good faith commitment to comply in the future, the employer will not ©2014 Kopon Airdo, LLC 148 lose the exemption for any employees unless the employer willfully violates the policy by continuing the improper deductions after receiving employee complaints. Exceptions to the No-Docking Rule There are seven exceptions to the FLSA prohibition against deductions – i.e. the nodocking rule: • An employer can deduct compensation paid for absence from work for one or more full days for personal reasons, other than sickness or disability. • An employer can deduct compensation paid for absence from work for one or more full days due to sickness or disability if deductions made under a bona fide plan, policy or practice of providing wage replacement benefits for these types of absences. • An employer can deduct compensation to offset any amounts received as payment for jury fees, witness fees or military pay. • An employer can deduct compensation for penalties imposed in good faith for violating safety rules of major significance. • An employer can deduct compensation for unpaid disciplinary suspension of one or more full days imposed in good faith for violations of written workplace conduct rules. • An employer can deduct compensation for the proportionate part of an employee’s full salary that may be paid for time actually worked in the first and last weeks of employment. • An employer can deduct compensation for unpaid leave taken pursuant to the Family and Medical Leave Act. EXEMPTIONS FROM THE FLSA MINIMUM WAGE AND OVERTIME PAY REQUIREMENTS As stated, even when an employee is “covered” under the FLSA, there are certain exemptions from FLSA coverage. These exemptions are either determined by an employee’s activities or are industry-wide. Essentially, exempt employees are covered by the FLSA, but they are exempt from certain provisions depending on the exemption. The following are recognized exemptions to the FLSA: (1) The White Collar Exemptions, which include the Executive, Administrative, and Professional Exemptions; (2) The Family Business Exception; (3) The Religious and Charitable Exception for volunteers; (4) The Ministerial Exemption; ©2014 Kopon Airdo, LLC 149 (5) Law Enforcement/Fire Personnel Exemption; and (6) The Companionship Services Exemption. White Collar Employee Exemptions The most significant exemptions under the FLSA are for “white collar” employees. The “white collar” exemptions are set forth in Section 13(a)(1) of the FLSA, which provides an exemption from both minimum wage and overtime pay for employees employed as bona fide executive, administrative, professional and outside sales employees, in addition to certain computer employees. To qualify for the exemption, employees generally must meet certain tests regarding their job duties and be paid on a salary basis at not less than $455 per week. Job titles do not determine exempt status. In order for an exemption to apply, an employee’s specific job duties and salary must meet all the requirements of the Department’s regulations. Executive Exemption To qualify for the executive employee exemption, all of the following tests must be met: • • • • The employee must be compensated on a salary basis (as defined in the regulations) at a rate not less than $455 per week; The employee’s primary duty must be managing the enterprise, or managing a customarily recognized department or subdivision of the enterprise; The employee must customarily and regularly direct the work of at least two or more other full-time employees or their equivalent; and The employee must have the authority to hire or fire other employees, or the employee’s suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees must be given particular weight. The Department of Labor defines the terms of the test as follows: “Primary duty” means the principal, main, major or most important duty that the employee performs. Determination of an employee’s primary duty must be based on all the facts in a particular case, with the major emphasis on the character of the employee’s job as a whole. Generally, “management” includes, but is not limited to, activities such as interviewing, selecting, and training of employees; setting and adjusting their rates of pay and hours of work; directing the work of employees; maintaining production or sales records for use in supervision or control; appraising employees’ productivity and efficiency for the purpose of recommending promotions or other changes in status; handling employee complaints and grievances; disciplining employees; planning the work; determining the techniques to be used; apportioning the work among the employees; determining the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold; controlling the flow and distribution of materials or merchandise and supplies; providing for the safety and security of the employees or the property; planning and controlling the budget; and monitoring or implementing legal compliance measures. ©2014 Kopon Airdo, LLC 150 The phrase “a customarily recognized department or subdivision” is intended to distinguish between a mere collection of employees assigned from time to time to a specific job or series of jobs and a unit with permanent status and function. The phrase “customarily and regularly” means greater than occasional but less than constant; it includes work normally done every workweek, but does not include isolated or onetime tasks. The phrase “two or more other employees” means two full-time employees or their equivalent. For example, one full-time and two half-time employees are equivalent to two fulltime employees. The supervision can be distributed among two, three or more employees, but each such employee must customarily and regularly direct the work of two or more other full-time employees or the equivalent. For example, a department with five full-time nonexempt workers may have up to two exempt supervisors if each supervisor directs the work of two of those workers. Factors to be considered in determining whether an employee’s recommendations as to hiring, firing, advancement, promotion or any other change of status are given “particular weight” include, but are not limited to, whether it is part of the employee’s job duties to make such recommendations, and the frequency with which such recommendations are made, requested, and relied upon. Generally, an executive’s recommendations must pertain to employees whom the executive customarily and regularly directs. It does not include occasional suggestions. An employee’s recommendations may still be deemed to have “particular weight” even if a higher level manager’s recommendation has more importance and even if the employee does not have decision as to the employee’s change in status. Under a special rule for business owners, an employee who owns at least a bona fide 20percent equity interest in the enterprise in which employed, regardless of the type of business organization (e.g., corporation, partnership, or other), and who is actively engaged in its management, is considered a bona fide exempt executive. Administrative Exemptions To qualify for the administrative employee exemption, all of the following tests must be met: • • • The employee must be compensated on a salary or fee basis (as defined in the regulations) at a rate not less than $455 per week; The employee’s primary duty must be the performance of office or non-manual work directly related to the management or general business operations of the employer or the employer’s customers; and The employee’s primary duty includes the exercise of discretion and independent judgment with respect to matters of significance. ©2014 Kopon Airdo, LLC 151 The Department of Labor defines the terms of the test as follows: As stated, “primary duty” means the principal, main, major or most important duty that the employee performs. Determination of an employee’s primary duty must be based on all the facts in a particular case, with the major emphasis on the character of the employee’s job as a whole. To meet the “directly related to management or general business operations” requirement, an employee must perform work directly related to assisting with the running or servicing of the business, as distinguished, for example from working on a manufacturing production line or selling a product in a retail or service establishment. Work “directly related to management or general business operations” includes, but is not limited to, work in functional areas such as tax; finance; accounting; budgeting; auditing; insurance; quality control; purchasing; procurement; advertising; marketing; research; safety and health; personnel management; human resources; employee benefits; labor relations; public relations; government relations; computer network, Internet and database administration; legal and regulatory compliance; and similar activities. An employee may qualify for the administrative exemption if the employee’s primary duty is the performance of work directly related to the management or general business operations of the employer’s customers. Thus, employees acting as advisors or consultants to their employer’s clients or customers — as tax experts or financial consultants, for example — may be exempt. In general, the exercise of discretion and independent judgment involves the comparison and the evaluation of possible courses of conduct and acting or making a decision after the various possibilities have been considered. The term must be applied in the light of all the facts involved in the employee’s particular employment situation, and implies that the employee has authority to make an independent choice, free from immediate direction or supervision. Factors to consider include, but are not limited to: whether the employee has authority to formulate, affect, interpret, or implement management policies or operating practices; whether the employee carries out major assignments in conducting the operations of the business; whether the employee performs work that affects business operations to a substantial degree; whether the employee has authority to commit the employer in matters that have significant financial impact; whether the employee has authority to waive or deviate from established policies and procedures without prior approval, and other factors set forth in the regulation. The fact that an employee’s decisions are revised or reversed after review does not mean that the employee is not exercising discretion and independent judgment. The exercise of discretion and independent judgment must be more than the use of skill in applying well-established techniques, procedures or specific standards described in manuals or other sources. The term “matters of significance” refers to the level of importance or consequence of the work performed. An employee does not exercise discretion and independent judgment with respect to matters of significance merely because the employer will experience financial losses if the employee fails to perform the job properly. Similarly, an employee who operates very expensive equipment does not exercise discretion and independent judgment with respect to ©2014 Kopon Airdo, LLC 152 matters of significance merely because improper performance of the employee’s duties may cause serious financial loss to the employer. The administrative exemption is also available to employees compensated on a salary or fee basis at a rate not less than $455 a week, or on a salary basis which is at least equal to the entrance salary for teachers in the same educational establishment, and whose primary duty is performing administrative functions directly related to academic instruction or training in an educational establishment. Academic administrative functions include operations directly in the field of education, and do not include jobs relating to areas outside the educational field. Employees engaged in academic administrative functions include: the superintendent or other head of an elementary or secondary school system, and any assistants responsible for administration of such matters as curriculum, quality and methods of instructing, measuring and testing the learning potential and achievement of students, establishing and maintaining academic and grading standards, and other aspects of the teaching program; the principal and any viceprincipals responsible for the operation of an elementary or secondary school; department heads in institutions of higher education responsible for the various subject matter departments; academic counselors and other employees with similar responsibilities. Having a primary duty of performing administrative functions directly related to academic instruction or training in an educational establishment includes, by its very nature, exercising discretion and independent judgment with respect to matters of significance. Professional Exemption To qualify for the learned professional employee exemption, all of the following tests must be met: • • • • The employee must be compensated on a salary or fee basis (as defined in the regulations) at a rate not less than $455 per week; The employee’s primary duty must be the performance of work requiring advanced knowledge, defined as work which is predominantly intellectual in character and which includes work requiring the consistent exercise of discretion and judgment; The advanced knowledge must be in a field of science or learning; and The advanced knowledge must be customarily acquired by a prolonged course of specialized intellectual instruction. The Department of Labor defines the terms of the test as follows: “Work requiring advanced knowledge” means work which is predominantly intellectual in character, and which includes work requiring the consistent exercise of discretion and judgment. Professional work is therefore distinguished from work involving routine mental, manual, mechanical or physical work. A professional employee generally uses the advanced knowledge to analyze, interpret or make deductions from varying facts or circumstances. Advanced knowledge cannot be attained at the high school level. Fields of science or learning include law, medicine, theology, accounting, actuarial computation, engineering, architecture, teaching, various types of physical, chemical and ©2014 Kopon Airdo, LLC 153 biological sciences, pharmacy and other occupations that have a recognized professional status and are distinguishable from the mechanical arts or skilled trades where the knowledge could be of a fairly advanced type, but is not in a field of science or learning. The learned professional exemption is restricted to professions where specialized academic training is a standard prerequisite for entrance into the profession. The best evidence of meeting this requirement is having the appropriate academic degree. However, the word “customarily” means the exemption may be available to employees in such professions who have substantially the same knowledge level and perform substantially the same work as the degreed employees, but who attained the advanced knowledge through a combination of work experience and intellectual instruction. This exemption does not apply to occupations in which most employees acquire their skill by experience rather than by advanced specialized intellectual instruction. To qualify for the creative professional employee exemption, all of the following tests must be met: • • The employee must be compensated on a salary or fee basis (as defined in the regulations) at a rate not less than $455 per week; The employee’s primary duty must be the performance of work requiring invention, imagination, originality or talent in a recognized field of artistic or creative endeavor. The Department of Labor defines the terms of the test as follows: The “invention, imagination, originality or talent” requirement distinguishes the creative professions from work that primarily depends on intelligence, diligence and accuracy. Exemption as a creative professional depends on the extent of the invention, imagination, originality or talent exercised by the employee. Whether the exemption applies, therefore, must be determined on a case-by-case basis. The requirements are generally met by actors, musicians, composers, soloists, certain painters, writers, cartoonists, essayists, novelists, and others as set forth in the regulations. Journalists may satisfy the duties requirements for the creative professional exemption if their primary duty is work requiring invention, imagination, originality or talent. Journalists are not exempt creative professionals if they only collect, organize and record information that is routine or already public, or if they do not contribute a unique interpretation or analysis to a news product. The “recognized field of artistic or creative endeavor” includes such fields as, for example, music, writing, acting and the graphic arts. Teachers Teachers are exempt if their primary duty is teaching, tutoring, instructing or lecturing in the activity of imparting knowledge, and if they are employed and engaged in this activity as a teacher in an educational establishment. Exempt teachers include, but are not limited to, regular academic teachers; kindergarten or nursery school teachers; teachers of gifted or disabled children; teachers of skilled and semi-skilled trades and occupations; teachers engaged in ©2014 Kopon Airdo, LLC 154 automobile driving instruction; aircraft flight instructors; home economics teachers; and vocal or instrument music teachers. The salary and salary basis requirements do not apply to bona fide teachers. Having a primary duty of teaching, tutoring, instructing or lecturing in the activity of imparting knowledge includes, by its very nature, exercising discretion and judgment. Practice of Law or Medicine An employee holding a valid license or certificate permitting the practice of law or medicine is exempt if the employee is actually engaged in such a practice. An employee who holds the requisite academic degree for the general practice of medicine is also exempt if he or she is engaged in an internship or resident program for the profession. The salary and salary basis requirements do not apply to bona fide practitioners of law or medicine. As with attorneys and doctors, the $455 per week rule and salary basis requirements do not apply to teachers. See 29 C.F.R. §541.303(d). As a result, employees who qualify as “teachers” under the DOL regulations “may be paid any amount and on any basis and such compensation may be subject to deductions because the employee worked less than a full day.” See September 23, 2005 DOL Opinion Letter. Computer Employee Exemption To qualify for the computer employee exemption, the following tests must be met: • • The employee must be compensated either on a salary or fee basis (as defined in the regulations) at a rate not less than $455 per week or, if compensated on an hourly basis, at a rate not less than $27.63 an hour; The employee must be employed as a computer systems analyst, computer programmer, software engineer or other similarly skilled worker in the computer field performing the duties described below; The employee’s primary duty must consist of: • • • • The application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications; The design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications; The design, documentation, testing, creation or modification of computer programs related to machine operating systems; or A combination of the aforementioned duties, the performance of which requires the same level of skills. The computer employee exemption does not include employees engaged in the manufacture or repair of computer hardware and related equipment. Employees whose work is highly dependent upon, or facilitated by, the use of computers and computer software programs (e.g., engineers, drafters and others skilled in computer-aided design software), but who are not ©2014 Kopon Airdo, LLC 155 primarily engaged in computer systems analysis and programming or other similarly skilled computer-related occupations identified in the primary duties test described above, are also not exempt under the computer employee exemption. Outside Sales Exemption To qualify for the outside sales employee exemption, all of the following tests must be met: • • The employee’s primary duty must be making sales (as defined in the FLSA), or obtaining orders or contracts for services or for the use of facilities for which a consideration will be paid by the client or customer; and The employee must be customarily and regularly engaged away from the employer’s place or places of business. The Department of Labor defines the terms of the test as follows: “Sales” includes any sale, exchange, contract to sell, consignment for sales, shipment for sale, or other disposition. It includes the transfer of title to tangible property, and in certain cases, of tangible and valuable evidences of intangible property. Obtaining orders for “the use of facilities” includes the selling of time on radio or television, the solicitation of advertising for newspapers and other periodicals, and the solicitation of freight for railroads and other transportation agencies. The word “services” extends the exemption to employees who sell or take orders for a service, which may be performed for the customer by someone other than the person taking the order. The phrase “customarily and regularly” means greater than occasional but less than constant; it includes work normally done every workweek, but does not include isolated or onetime tasks. An outside sales employee makes sales at the customer’s place of business, or, if selling door-to-door, at the customer’s home. Outside sales does not include sales made by mail, telephone or the Internet unless such contact is used merely as an adjunct to personal calls. Any fixed site, whether home or office, used by a salesperson as a headquarters or for telephonic solicitation of sales is considered one of the employer’s places of business, even though the employer is not in any formal sense the owner or tenant of the property. Promotion work may or may not be exempt outside sales work, depending upon the circumstances under which it is performed. Promotional work that is actually performed incidental to and in conjunction with an employee’s own outside sales or solicitations is exempt work. However, promotion work that is incidental to sales made, or to be made, by someone else is not exempt outside sales work. ©2014 Kopon Airdo, LLC 156 Drivers Who Sell Drivers who deliver products and also sell such products may qualify as exempt outside sales employees only if the employee has a primary duty of making sales. Several factors should be considered in determining whether a driver has a primary duty of making sales, including a comparison of the driver’s duties with those of other employees engaged as drivers and as salespersons, the presence or absence of customary or contractual arrangements concerning amounts of products to be delivered, whether or not the driver has a selling or solicitor’s license when required by law, the description of the employee’s occupation in collective bargaining agreements, and other factors set forth in the regulation. Highly Compensated Employees Highly compensated employees performing office or non-manual work and paid total annual compensation of $100,000 or more (which must include at least $455 per week paid on a salary or fee basis) are exempt from the FLSA if they customarily and regularly perform at least one of the duties of an exempt executive, administrative or professional employee identified in the standard tests for exemption. Family Business Exemption Establishments that employ only workers who are members of one immediate family (e.g. parent, spouse, child) are excluded from enterprise coverage. An “establishment” is defined as a “distinct physical place of business.” The sales of such an establishment are not included in determining the minimum amount of revenue that triggers the Act. This family business exemption is often referred to as the “mom and pop” exception. However, if a family business employs non-family workers more than “infrequently, irregularly, and sporadically,” then the business is no longer exempt from the enterprise test. Donovan v. I & J, 567 F.Supp. 93 (D. N. Mex. 1983). In Martin v. Bedell, 955 F.2d 1029 (5th Cir. 1992), the family business in question was a marine catering business with an “establishment” run by a husband, wife, and daughter on land. However, the business employed cooks who performed their duties on a ship at sea. The court held that the actual “establishment” on land was comprised of related individuals and was therefore exempt under the “mom and pop” exemption. The boat, however, constituted a separate “establishment.” Since the cooks on the boat were not members of the immediate family, they were not covered by the exemption and, thus, were subject to the enterprise coverage test. Religious and Charitable Institutions Exemption The FLSA does not broadly exempt religious or charitable institutions. The DOL takes the position that as long as there is an employer-employee relationship, the institution must comply with the FLSA. However, due to the nature of religious and charitable institutions, it is possible that their workers are bona fide volunteers who are not covered by the Act. Therefore, a ©2014 Kopon Airdo, LLC 157 religious or charitable institution must comply with the FLSA unless no employer-employee relationship exists. In Tony and Susan Alamo Foundation v. Secretary of Labor, 471 U.S. 290 (1985), the Supreme Court held that the defendant, a religious institution, was an “enterprise” within the meaning of the FLSA. The Supreme Court held that the FLSA does not contain an express or implied exception for commercial activities conducted by religious or other nonprofit organizations, and the fact that the commercial business is “infused with a religious purpose” is irrelevant. Therefore, if a church or other nonprofit organization conducts business with the general public in the same manner as ordinary commercial enterprises, the FLSA applies with equal force. Courts have held that church-operated schools are included as enterprises under the FLSA. In Dole v. Shenandoah Baptist Church, 899 F.2d 1389 (4th Cir. 1990), the court held that pursuant to the Supreme Court’s ruling in Alamo Foundation, church-operated schools are clearly encompassed by the FLSA’s definition of “enterprise.” The Court found that the church-operated school in question was operated in the same manner as any preschool, elementary school, or institution of higher education and, therefore, was covered by the Act. Similarly, in DeArment v. D.L. Harvey, 932 F.2d 721 (8th Cir. 1991), the court held that a church-operated school was not exempt from the FLSA’s minimum wage and recordkeeping requirements simply because the school was religiously affiliated. The court held that the church, which was responsible for paying the school employees’ salaries, was an “enterprise” within the meaning of the FLSA because the Act does not differentiate between public and private schools. Institutions engaged primarily in the care of the aged, sick, or mentally ill who reside on the premises clearly fall within the definition of “enterprise” under the FLSA. Dole v. Odd Fellows Home Endowment Board, 912 F.2d 689 (4th Cir. 1990). However, a facility that merely cares for the indigent is not an institution that is engaged in the “care of the aged, sick, or mentally ill.” Ministerial Exemption Individuals such as nuns, priests, monks, ministers, and other members of religious institutions who serve pursuant to their religious obligations in schools, hospitals, or other institutions operated by their church or religious institution are exempt from the FLSA. However, the fact that the worker is a member of the clergy does not preclude the individual from entering into an employer-employee relationship and being covered by the Act. The ministerial exemption to the FLSA has been recognized in Shaliehsabou v. Hebrew Home of Greater Washington, Inc., 369 F.3d 797 (4th Cir. 2004) (rehearing denied). In Shaliehsabou, a “mashgiach,” or an inspector appointed by a board of Orthodox rabbis to prevent violations of Jewish dietary laws, was held to be exempt from FLSA protection based on the ministerial exemption. As pointed out in a dissenting opinion, there is no such exemption found within the literal wording of the statute. “[T]he FLSA is completely bereft of any language that even conceivably could be construed to create the ‘ministerial exemption’ to the definition of ‘employee’ recognized, and relied upon, by the majority.” Id. at 799. Nevertheless, according to ©2014 Kopon Airdo, LLC 158 the majority opinion, “this exemption is derived from the congressional debate [about the FLSA] and delineated in guidelines issued by the Labor Department’s Wage and House Administrator. The relevant portion of those guidelines provides: Persons such as nuns, monks, priests, lay brothers, ministers, deacons, and other members of religious orders who serve pursuant to their religious obligations in schools, hospitals, and other institutions operated by their church or religious order shall not be considered to be “employees.” Shaliehsabou v. Hebrew Home of Greater Washington, Inc., 363 F.3d 299, 305 (4th Cir. 2004). Subsequently, in Schleicher v. Salvation Army, 518 F.3d 472 (7th Cir. 2008), former ministers of the Salvation Army, whose work involved preaching, leadership worship singing, and supervising the center’s thrift shops, fell within the minister’s exemption to the FLSA. Consequently, the ministers’ lawsuit for violations of the minimum wage and overtime provisions of the FLSA was dismissed for lack of jurisdiction. In contrast, teachers at religious schools operated by churches do not fall under the ministerial exemption. Dole v. Shenandoah Baptist Church, 899 F.2d 1389 (4th Cir. 1990). In Dole, the court held that, although teachers at church-operated schools carry out the faith of the church, the relationship between the teachers and the school was simply that of employer and employee. Therefore, the court concluded that the teachers did not qualify for the ministerial exemption. Law Enforcement and Fire Personnel Exemption Pursuant to the Secretary of Labor’s interpretation of 29 U.S.C. §207(k), an employer is not required to provide overtime compensation for law enforcement and fire protection personnel until their number of working hours exceeds 43 hours in a seven-day period or 171 hours in a 28day period. O’Brien v. Town of Agawam, 350 F.3d 279 (1st Cir. 2003)(overruled on other grounds by 14 Penn Plaza LLC Pryett, ––– U.S. ––––, 129 S.Ct. 24, 171 L.Ed.2d 927 (2008)). Further, this exemption only applies where the employee can establish that the employees are engaged in fire protection services or law enforcement activities, and if the employer has adopted a qualified work period. A qualified work period is “any established and regularly recurring period of work which, under the terms of the Act and the legislative history, cannot be less than seven consecutive days nor more than twenty-eight consecutive days.” The employer bears the burden of satisfying these two conditions in order for the exemption to apply. The exemptions also do not apply to police officers, detectives, deputy sheriffs, state troopers, highway patrol officers, investigators, inspectors, correctional officers, parole or probation officers, park rangers, fire fighters, paramedics, emergency medical technicians, ambulance personnel, rescue workers, hazardous materials workers and similar employees, regardless of rank or pay level, who perform work such as preventing, controlling or extinguishing fires of any type; rescuing fire, crime or accident victims; preventing or detecting crimes; conducting investigations or inspections for violations of law; performing surveillance; pursuing, restraining and apprehending suspects; detaining or supervising suspected and convicted criminals, including those on probation or parole; interviewing witnesses; interrogating and fingerprinting suspects; preparing investigative reports; or other similar work. ©2014 Kopon Airdo, LLC 159 Companionship Services Exemption The Supreme Court recently clarified an FLSA exemption for paying overtime and minimum wages to home care companions. In Long Island Care at Home, Ltd., v. Coke, 127 S. Ct. 2339 (2007), the plaintiff, a home care companion to elderly patients, filed suit against her employer, claiming that she was non-exempt and entitled to minimum wages and overtime. The employer relied on a DOL exemption in the FLSA for casual babysitters and companions to the elderly or infirm to support its decision to deny Coke minimum wages and overtime. This exemption is known as the companionship services exemption. The companionship services exemption of the FLSA exempts from the federal minimum wage and overtime requirements employees who provide in-home companionship services to individuals who are unable to care for themselves. Under DOL regulations, the exemption applies to employees who are employed either by the individuals for whom they provide services or by third-party employers. In spite of the Supreme Court’s exemption decision, employers should be mindful that the federal companionship services exemption has certain limitations. In order to qualify for the exemption, employees providing companionship services may not spend more than 20% of their weekly time performing non-exempt general household work, such as dusting, vacuuming, washing floors or windows, cleaning refrigerators and ovens, or shoveling snow. Employees may provide household work related to “care,” such as preparing meals, washing dishes, sweeping the floor after meals, making a bed, washing clothes, or scrubbing the bathtub after a bath. Moreover, such services must be performed by non-trained employees (not by registered or licensed practical nurses), and must be provided in a private home. Even though the Supreme Court’s decision in Long Island Care at Home, Ltd. is a victory for third-party employers of companionship workers, employers should be aware that state law may nonetheless require the payment of minimum wages and overtime. Employers should consider these practical tips if they intend to apply the companionship services exemption: • Contact employment counsel to determine whether state law requiring payment of minimum wage and overtime applies regardless of the FLSA’s companionship services exemption. • Ensure that employee job descriptions and personnel policies clearly set forth the type of household work an employee may do without invalidating the exemption. • Include provisions in contracts with employees, client-families and state agencies that prohibit the employees from performing non-exempt general household work. • If non-exempt general household work will inevitably occur, consider requiring employees to prepare separate time sheets, logging the time spent on general household work on one and time spent on household work related to the care on another. ©2014 Kopon Airdo, LLC 160 • Monitor time sheets to ensure that time spent on non-exempt general household work does not exceed 20% of each employee’s weekly time. • If a client-family desires non-exempt general household work to be performed, consider designating certain employees for that type of work and pay them at least the minimum wage and overtime. Also, consider using part-time employees and/or ensure that such employees are scheduled to avoid overtime situations. OTHER EXEMPTIONS UNDER THE FLSA In addition to the aforementioned exemptions to the FLSA wage and overtime requirements, the DOL recognizes exemptions related to the following: Automobile Dealers; Blue-Collar Workers; Construction Workers; Financial Services Industry Employees; First Responders Exemptions; Insurance Claims Adjusters; Journalists/Reporters; Motor Carrier; Nurses; Recreational Establishments; Seasonal Amusement; Veterans; and Technologists and Technicians. Information on these exemptions can be found on the DOL website at http://www.dol.gov. FLSA MINIMUM WAGE REQUIREMENTS Employees protected by the FLSA must receive a minimum wage not less than $7.25 per hour for the first 40 hours of work in a work week. In addition, the following states have higher minimum wages (as of January 1, 2014) than the FLSA requires: • • • • • • • • • • • Alaska: Arizona: California: Colorado: Connecticut: DC: Florida: Illinois: Massachusetts: Maine: Michigan: Missouri: $7.75 $7.90 $8.00 $8.00 $8.70 $8.25 $7.93 $8.25 $8.00 $7.50 $7.40 $7.50 • • • • • • • • • • Montana: Nevada: New Jersey: New Mexico: New York: Ohio: Oregon: Rhode Island: Vermont: Washington: $7.90 $8.25 $8.25 $7.50 $8.00 $7.95 $9.10 $8.00 $8.73 $9.32 Moreover, the following states currently have $7.25 minimum wage laws applicable to employees who are not protected by the FLSA: • • • • Delaware Hawaii Idaho Iowa ©2014 Kopon Airdo, LLC • • • • 161 New Jersey New York North Carolina North Dakota • • • • • • • Indiana Kansas Kentucky Maryland Missouri Nebraska New Hampshire • • • • • • • • Oklahoma Pennsylvania South Dakota Texas Utah Virginia West Virginia Wisconsin The following states currently have lower minimum wage laws applicable to employees who are not protected by the FLSA: • • Arkansas: Georgia: $6.25 $5.15 • • Minnesota: Wyoming: $6.15 $5.15 Finally, the following states currently have no additional minimum wage laws: • • • Alabama Mississippi Tennessee • • Louisiana South Carolina Compensation When determining whether an employee is earning the minimum wage, one must add up all of the compensation received in a week and divide that by the number of hours worked that week. The following compensation is taken into consideration: (1) all wages, including salary, hourly and piece rate; (2) commissions; (3) certain bonuses; (4) tips received by eligible employees; and (5) reasonable cost of room, board and other “facilities” provided by the employer for the employee’s benefit. With respect to board and lodging, the amount considered cannot exceed actual cost, cannot include a profit to the employer and should follow good accounting practices. An employer cannot take credit when no cost is incurred. The minimum wage must be paid to the employee regardless of whether the employee is paid on an hourly or salaried basis. The FLSA does not limit an employer’s ability to pay its employees by salary, commission, monthly, piecework, or in any other manner, as long as the pay covering each work week meets or exceeds the minimum wage requirement. Deductions The FLSA prohibits deductions from wages for the cost of any items which are considered primarily for the benefit or convenience of the employer if the deduction would reduce the employee’s earnings below the required minimum wage or overtime compensation. ©2014 Kopon Airdo, LLC 162 Some examples of items which would be considered to be for the benefit or convenience of the employer are tools used in the employee’s work, damages to the employer’s property by the employee or any other individuals, financial losses due to clients/customers not paying bills, and theft of the employer’s property by the employee or other individuals. Employees may not be required to pay for any of the cost of such items if, by so doing, their wages would be reduced below the required minimum wage or overtime compensation. This is true even if an economic loss suffered by the employer is due to the employee’s negligence. For example, if an employee who is subject to the statutory minimum wage of $7.25 per hour (as of July 24, 2009) is paid an hourly wage of $7.25, the employer may not make any deduction from the employee’s wages for the cost of the uniform, nor may the employer require the employee to purchase the uniform on his/her own. However, if the employee were paid $7.75 per hour and worked 30 hours in the work week, the maximum amount the employer could legally deduct from the employee’s wages would be $15.00 ($.50 x 30 hours). However, the employer may prorate deductions for the cost of the uniform over a period of paydays, provided the prorated deductions do not reduce the employee’s wages below the required minimum wage or overtime compensation in any work week. Furthermore, employers may not avoid FLSA minimum wage and overtime requirements by having the employee reimburse the employer in cash for the cost of such items in lieu of deducting the cost from the employee’s wages. Hours Worked Both minimum wage and overtime pay are based on the number of hours the employee works in a week. The calculation of hours worked often depends on what activities constitute “work” by the employee. The employee is “working” within the meaning of the FLSA when he/she is engaged in physical or mental exertion that is controlled or required by the employer and is necessary for the business. The following activities are generally included in the calculation of hours worked: • • • • • time spent changing clothes or washing up before or after work, as long as such activities are required by the nature of the employee’s job; travel time, only if the employee is transporting equipment to a job site; on-call time that is primarily for the benefit of the employer; meal breaks, if the employee’s time is spent primarily for the benefit of the employer; and coffee breaks of less than 10 minutes. However, the following activities are generally not included in the calculation of hours worked by the employee: • • time spent traveling to and from the actual place of work; on-call time that allows the employee to pursue personal interests; ©2014 Kopon Airdo, LLC 163 • • bona fide meal periods of 30 minutes of more, if the time is spent primarily for the benefit of the employee; and voluntary meetings or training not related to the employee’s work and held outside working hours. Courts have construed the following to not constitute working time: • Employer/employee relationship did not extend to a work-at-home program. Reich v. ConAgra, 987 F.2d 1357 (8th Cir. 1993). In the work-at-home program, regular store employees voluntarily created model displays for the stores using materials provided by the employer. However, the models were created on the employees’ own time while they were at home, and they were allowed to keep the models after their use. The court held that in light of these factors, and the fact that employees were not adversely affected for not participating, the employer/employee relationship did not extend into the program. Therefore, the employer did not violate the FLSA by not paying overtime compensation for the hours “worked” at home. • Employees who arrived at work 15-30 minutes early to prepare for “pre-shift briefings” were held to not be “working” within the meaning of the FLSA. Lamon v. Shawnee, 972 F.2d 1145 (10th Cir. 1992). Although the employees argued that the briefings necessitated advance preparation, the court held that an employee’s mere presence at the employer’s workplace does not constitute “working” if the employee freely chooses to put in additional time as a matter of personal preference or convenience. • Plain-clothed detectives’ time spent “on-call,” even though they were required to leave a phone number where they could be reached and were prohibited from participating in outdoor activities, leaving town, or drinking alcohol. Birdwell v. Gadsen, 970 F.2d 802 (11th Cir. 1992). The court held that despite the above, the on-call time was not used predominately for the employer’s benefit and was therefore not compensable. • Employee’s attendance at safety training courses which the employer required as a precondition to employment, but which could also be completed within a reasonable time after employment commenced. Chao v. Tradesmen International, Inc., 310 F.3d 904 (6th Cir. 2002). The court held that attending the safety courses did not constitute working time because the employees were not performing work while attending the safety courses, and the subject matter of the courses did not directly relate to the employees’ job skills. ©2014 Kopon Airdo, LLC 164 • However, in Sehie v. City of Aurora, 432 F.3d 749 (7th Cir. 2005), an employee was required to see a company therapist outside of her normal working hours. Each session lasted approximately one hour, and the employee incurred two additional hours of travel time per session. In holding the time associated with the therapy to be compensable, the court considered the fact that the employer would not allow the employee to see a counselor of her own choosing, mandated the employee’s attendance as a condition of employment, and paid for approximately 90% of the related costs. Additionally, the court found that the purpose of the therapy was to allow the plaintiff to better perform her job duties. When calculating hours worked, employers should consider time that employees spend on-call. If an employee is required to remain on-call on the employer’s premises or so close that the employee cannot use time effectively for his or her own purposes, the employee is working while on-call. In that case, the time the employee is on-call is counted as hours of work that must be paid. On the other hand, if an employee is merely required to carry a paging device or leave word with company officials regarding where he or she may be reached, on-call time should not be considered hours worked unless an employee actually responds to a call back to duty. However, if such calls are so frequent that an employee is not really free to use the off-duty time effectively for the employee’s own benefit, the intervening periods as well as the time spent in responding to calls would be counted as compensable hours of work. Bona fide meal periods should not be counted as compensable hours worked. Ordinarily, 30 minutes or more is long enough for a bona fide meal period. Meal periods of less than 30 minutes during which an employee is relieved for purposes of eating a meal may be bona fide – and thus not hours worked – when certain special conditions are present. Such special conditions include only sporadic and minimal work-related interruptions to the meal period, sufficient time for employees to eat a regular meal at a time of day or shift when meals are normally consumed, an agreement between the employees and employer that a meal period of less than 30 minutes is sufficient to eat a regular meal, and applicable state or local laws do not require lunch periods in excess of the shortened meal period. The employee is not to be considered relieved if the employee is required to perform any duties, whether active or inactive, while eating. For example, an employee who is required to eat at a desk in order to answer the telephone is considered working while eating. It is not necessary that an employee be permitted to leave the premises if the employee is otherwise relieved from duties during the meal period. Coffee breaks and time for snacks are typically periods of short duration (five to 20 minutes) and must be counted as compensable hours worked. Time that employees spend in meetings, lectures or training is considered hours worked and must be paid unless: (1) attendance is outside regular working hours; (2) attendance is voluntary; (3) the course, lecture or meeting is not job-related; and (4) the employee does not perform any productive work during attendance. If employees, by their own initiative, attend independent school, college, or independent trade school after hours, the time is not considered hours worked for their employer, even if the courses are related to their jobs. In addition, time spent traveling for work should be taken into consideration when calculating hours worked. Compensable travel includes travel between job sites during the ©2014 Kopon Airdo, LLC 165 normal work day. If an employee is required to report to a meeting place to receive instructions, perform other work there, or pick up equipment or tools, the travel from the designated meeting place to the workplace is part of the day’s work and must be counted as hours worked. For example, if an employee normally finishes his work at 5:00 p.m. and is sent to another job which he finishes at 8:00 p.m. and is required to return to his employer’s premises by 9:00 p.m., all of the time is working time. However, if the employee goes home instead of returning to his employer’s premises, the travel after 8:00 p.m. is home-to-work travel and does not constitute hours worked. Special rules apply when an employee travels away from his or her home community. Travel for a special one-day assignment in another city is not ordinary home-to-work travel. Because it is performed for the employer’s benefit and at the employer’s request, it is like travel that is all in the day’s work. The normal home-to-work travel time may still be deducted. When an employee travels away from home and stays overnight, the travel time is work time when it cuts across the employee’s workday. The employee is simply substituting travel for other duties. The time is not only hours worked on regular working days during normal working hours but also during the corresponding hours on non-work days. For example, if an employee regularly works from 9:00 a.m. to 5:00 p.m. Monday through Friday, the travel time during these hours is work time on Saturday and Sunday as well as on the other days. Regular meal period time is not counted. As an enforcement policy, the Wage and Hour Division will not consider as work time the time spent in travel away from home outside of regular working hours as a passenger on an airplane, train, boat, bus, or automobile. FLSA OVERTIME REQUIREMENTS The FLSA generally requires employers (not otherwise exempt) to pay overtime wages for hours worked in excess of 40 hours a week. An employee who works more than 40 hours in a week is paid overtime at the rate of one and one-half times that of the employee’s regular pay. Normally, overtime pay earned in a particular work week must be paid on the regular pay day for the pay period in which the wages were earned. The employer and employee cannot agree to waive overtime payment that is due under the FLSA. The FLSA does not require overtime pay for work on Saturdays, Sundays, holidays, or regular days of rest, nor does the FLSA require overtime pay for working over eight hours in a day, except in certain circumstances for hospital and residential care establishments. Moreover, nothing in the FLSA relieves an employer of any obligation he or she may have by contract or other federal or state law. Compliance with overtime requirements is determined on a work week basis. An employee’s work week is a fixed and regularly recurring period of 168 hours, which amounts to seven consecutive 24-hour periods. The work week does not have to be a calendar week and may begin on any day at any hour of the day as set by the employer. Once established, the work week remains fixed regardless of which hours an employee works. The averaging of hours over two or more work weeks is not permitted. ©2014 Kopon Airdo, LLC 166 An employee’s regular rate of pay is determined by dividing total earnings in the work week by the total number of hours worked in the work week. This includes all earnings for employment except certain payments excluded by the FLSA. Earnings may be determined on a piece-rate, salary, commission or some other basis, but in all such cases, the overtime pay due must be computed on the basis of the average hourly rate derived from such earnings. This is calculated by dividing the total pay for employment (except statutory exclusions) in any work week by the total number of hours actually worked. This may not be less than the applicable minimum wage. The following payments that employees receive are not included when calculating total earnings for regular rate purposes: • • • • • • • • sums paid as gifts payments for time not worked reimbursement for expenses discretionary bonuses profit sharing plans retirement and insurance plans overtime premium payments stock options FLSA CHILD LABOR REQUIREMENTS The FLSA provides for minimum wages as well as maximum working hours regulating child labor. The FLSA defines “child” as any worker who is under the age of 18. Those who are under the age of 18 are prohibited from working certain types of jobs. For example, children under the age of 13 can only babysit, deliver newspapers, and work as actors or performers. Teenagers between the ages of 14 and 15 can work in offices, grocery stores, retail stores, restaurants, movie theaters, and amusement parks. Moreover, the hours during which 14 to 15year-olds can work are limited to the hours between 7:00 a.m. and 7:00 p.m. Hours are extended to 9:00 p.m. from June 1 through Labor Day. Fourteen to 15-year-olds are also restricted from working more than three hours on school days, 18 hours in school weeks, eight hours on nonschool days, and 40 hours in non-school weeks. Teenagers between the ages of 16 and 17 can do any work so long as it has not been declared hazardous. Teenagers age 18 and older have no agerelated job restrictions. According to the new Department of Labor penalty structure, employers who violate the FLSA’s child labor provisions for children between the ages of 12 and 13 will face a penalty of $6,000.00-$11,000.00 per violation, and for children under age 12, a penalty of $8,000.00 $11,000.00 per violation. These are the minimum requirements imposed by the FLSA. Each state has its own additional requirements, which may further limit the ability to employ minors. For example, many states have minimum rest period requirements. ©2014 Kopon Airdo, LLC 167 FLSA RECORDKEEPING REQUIREMENTS The FLSA requires covered employers to keep certain records for all non-exempt employees, including records of the employees’ personal information, hours worked, and payments. An employer must keep these records for either a two- or three-year period, and it must make the records available for inspection by employees. An accurate record of the hours worked each day and total hours worked each week is critical to avoiding compliance problems. Employers may use any timekeeping method they choose. For example, they may use a time clock, have a timekeeper keep track of employee work hours, or tell their workers to write their own times on the records. Any time plan is acceptable so long as it is complete and accurate. Payroll records, collective bargaining agreements, sales and purchase records must be preserved for at least three years. Records on which wage computations are based should be retained for two years. Such records include timecards, piecework tickets, wage rate tables, work and time schedules, and records of additions to or deductions from wages. The following is a list of the basic records that must be kept: • • • • • • • • • • • • • • employee’s full name and social security number; employee’s address, including zip code; employee’s birth date, if younger than 19; employee’s sex and occupation; time and day of week when employee’s work week begins; hours worked each day; total hours worked each work week; basis on which employee’s wages are paid (e.g. “$9 an hour,” “$420 a week,” “piecework”); regular hourly pay rate; total daily or weekly straight time earnings; total overtime earnings for the workweek; all additions to or deductions from the employee’s wages; total wages paid each pay period; and date of payment and the pay period covered by the payment. THE FLSA & THE EQUAL PAY ACT The Equal Pay Act amendment to the FLSA prohibits an employer from discriminating against employees on the basis of sex. The Act requires that employers pay employees of each sex equal wages for equal work on jobs which require equal skill, effort, and responsibility, and which are performed under the same working conditions. However, an employer may make wage differentials based on seniority systems, merit systems and incentive production systems, or any factor other than sex. ©2014 Kopon Airdo, LLC 168 STATE AND LOCAL GOVERNMENT EMPLOYEES When the FLSA was enacted in 1938, it did not apply to public entities. Congress extended coverage to entities in 1966, and the extension was eventually upheld in Garcia v. San Antonio Metropolitan Transit Authority, 469 U.S. 528 (1985). In Garcia, the Supreme Court held that Congress has the power under the Commerce Clause of the Constitution to extend FLSA coverage to state and local government employees. The Court overruled its previous decision in National League of Cities v. Usery, 426 U.S. 833 (1976), where it held that regulation of traditional government functions would violate the Tenth Amendment. Although FLSA coverage can extend to state and local government employees without violating the Tenth Amendment, the states themselves, as well as state entities that are considered “arms of the state,” are immune to FLSA lawsuits pursuant to the Eleventh Amendment. Alden v. Maine, 527 U.S. 706 (1999). Moreover, state employees cannot sue their supervisors in their personal capacities in an attempt to subvert the Eleventh Amendment. Luder v. Endicott, 253 F.3d 1020 (7th Cir. 2001). In Luder, Wisconsin prison employees filed a lawsuit to recover back wages pursuant to the FLSA. The employees argued that their lawsuit was not against the state because they were technically suing prison supervisors in their personal capacities. The Seventh Circuit held that this was essentially “an effort at an end run around the Eleventh Amendment” because in reality, the money they were suing for would come from the state treasury. The Eleventh Amendment immunizes states from such suits brought under federal laws. Factors that courts consider when determining whether a state entity is an arm of the state include: (1) whether payment of a judgment from the suit would come from the state treasury; (2) the status of the entity under state law; (3) the entity’s degree of autonomy; (4) the degree of control the state exercises over the entity; (5) whether the entity deals with local or statewide concerns; (6) whether the entity has the authority to sue and be sued in its own name; and (7) whether the entity has the right to hold and use property. Chisolm v. McManimon, 275 F.3d 315, 323 (3d Cir. 2001); Kitchen v. Upshaw, 286 F.3d 179, 184 (4th Cir. 2000). Some hospitals have been considered arms of the state for Eleventh Amendment purposes. Sessions v. Rusk State Hospital, 648 F.2d 1066, 1069 (5th Cir. 1981). On the other hand, school districts are generally not considered “arms of the state” for Eleventh Amendment purposes. Ambus v. Granite Bd. of Educ., 975 F.2d 1555 (10th Cir. 1992). Thus, state entities should not assume they are immune from FLSA lawsuits under the Eleventh Amendment. CLASS ACTIONS UNDER THE FLSA Class actions under the FLSA have become increasingly common. provides: ©2014 Kopon Airdo, LLC 169 Section 216(b) [A]n action to recover the liability prescribed … may be maintained against any employer (including a public agency) in any Federal or State Court of competent jurisdiction by any one or more employees for and on behalf of himself or themselves and other employees similarly situated. No employee shall be a party plaintiff to any such action unless he gives consent in writing to become such a party and such consent is filed in the court in which such action is brought. Therefore, in class actions under the FLSA, in contrast to Rule 23 federal class actions, a plaintiff does not become a part of the lawsuit and is not bound by the outcome of the case unless the plaintiff affirmatively opts into the class by filing written consent with the court. ENFORCEMENT The FLSA is enforced by the Department of Labor, but an employee can also enforce the FLSA through a private lawsuit. The Supreme Court has held that the provision of the FLSA which states that a suit may be maintained in any federal or state court does not bar removal of an FLSA claim from state to federal court. Breur v. Jim’s Concrete of Brevard, Inc., 538 U.S. 691 (2003). The Court ruled that nothing in the statute prohibits the removal of FLSA causes of action. Therefore, if an employee brings an FLSA claim against an employer in a state court, the employer, if it desires, may remove the claim to federal court so long as the traditional requirements for removal are satisfied. STATUTE OF LIMITATIONS Generally, there is a two-year statute of limitations for FLSA claims; however, if the employee is claiming that the employer willfully violated the FLSA, the statute of limitations extends to three years. A private employee need not file with the Department of Labor before proceeding with a lawsuit against the employer. ARBITRATION CLAUSES Employers commonly have employees enter into arbitration agreements in which the employee agrees to waive any right to bring an FLSA action against the employer in favor of settling the dispute through arbitration. In order for such agreements to be valid, they must contain a clear and unmistakable waiver of the employee’s right to a judicial forum for an FLSA claim. O’Brien v. Town of Agawam, 350 F.3d 279 (1st Cir. 2003). DAMAGES If an employee succeeds in a lawsuit against the employer for a violation of the FLSA, the employee can collect both back pay and liquidated damages. Moreover, an employee is entitled to receive the amount of back wages owed, plus an additional equal amount as liquidated damages. These liquidated damages are presumed, and the only way an employer can avoid paying the liquidated damages is by showing by “plain and substantial evidence” that it acted with ©2014 Kopon Airdo, LLC 170 “subjective good faith and objective reasonableness.” In Heidtman v. El Paso, 171 F.3d 1038 (5th Cir. 1999), the court held that the employer, who violated the FLSA, was liable for liquidated damages because it could not show that its conduct was in good faith or based on reasonable grounds. The court held that when there is evidence that an employer suspects that it is not in compliance with the FLSA, the employer did not act in good faith. Further, an employee may also seek equitable relief for a violation of the FLSA. For example, the employee may be awarded reinstatement or promotion by the employer. An employer found to be in violation of the FLSA may also be liable for reasonable attorneys’ fees. An employer in violation of the FLSA may also be subject to criminal prosecution if the violations are willful. However, the Department of Labor, as a matter of policy, refers only aggravated violations to the Department of Justice for criminal prosecution. A criminal conviction can bring a fine of not more than $10,000 and/or imprisonment for not more than six months. First-time offenders are only subject to the fine. PENALTIES Employers who willfully violate the FLSA may be prosecuted criminally and fined up to $11,000.00. Employers who violate the youth employment provision are subject to a civil money penalty of up to $11,000.00 for each employee who was the subject of a violation. Employers who willfully or repeatedly violate the minimum wage requirements are subject to a civil money penalty of up to $1,100.00 for each such violation. ©2014 Kopon Airdo, LLC 171 THE FAMILY AND MEDICAL LEAVE ACT Congress enacted the Family and Medical Leave Act of 1993 (“FMLA”) in order to address employees’ ongoing concerns of “inadequate job security for employees who have serious health conditions that prevent them from working for temporary periods.” Miller v. AT&T, 250 F.3d 820 (4th Cir. 2001). The FMLA’s expressed purpose is to “entitle employees to take reasonable leave for medical reasons in a manner that accommodates the legitimate interests of the employer.” The FMLA is administered by the Employment Standards Administration’s Wage and Hour Division within the Department of Labor. In addition to other requirements, the FMLA requires certain employers to provide up to 12 work weeks of unpaid leave to an employee under the following circumstances: • the birth of a child and to care for the newborn child within one year of birth; • the placement with the employee of a child for adoption or foster care and to care for the newly placed child within one year of placement; • to care for the employee’s spouse, child or parent who has a serious health condition; • a serious health condition that makes the employee unable to perform the essential functions of his or her job; or • any qualifying exigency arising out of the fact that the employee’s spouse, son, daughter, or parent is a covered military member on “covered active duty.” Employers are also required to provide up to 26 work weeks of unpaid leave to employees who are qualified servicemembers or care for qualified servicemembers. A portion of this section on the FMLA is dedicated solely to military-related FMLA leave. Employers should be aware, however, unless otherwise indicated, the general requirements of the FMLA also apply to military-related FMLA leave. 2009 CHANGES TO THE FMLA The Department of Labor’s FMLA regulations, which took effect last year on January 16, 2009, are the first published revisions to the FMLA since its enactment in 1993. The regulations enable employers to administer FMLA leave more efficiently by including improvements with respect to the potential abuse of intermittent leave rights by employees, which has proved to be problematic for employers. The regulations seemingly distribute the responsibility of employees in requesting and taking the leave with the responsibility of employers in granting and certifying the leave. In short, employers must improve their efforts to educate employees, and employees must improve their efforts to communicate their need for FMLA leave and supplying appropriate and timely medical certifications. ©2014 Kopon Airdo, LLC 172 Also, in 2009, the National Defense Authorization Act for 2010 (“NDAA for 2010”) was signed into law, and took immediate effect. The NDAA for 2010 is discussed in detail below. Most notably, the NDAA for 2010 expands the definition of a “covered servicemember” to include a veteran who is undergoing medical treatment, recuperation or therapy for a serious injury or illness and who was a member of the Armed Forces, including the National Guard and Reserves, at any time during the five-year period preceding the date on which the veteran undergoes medical treatment, recuperation or therapy. In addition, the recent amendments expand the definition of a “serious injury or illness” to include an injury or illness that was incurred by the covered servicemember before the servicemember’s active duty and was aggravated by service in the line of duty while on active duty. DEFINITION OF “EMPLOYER” Under the FMLA, an employer is defined as including: • any person engaged in commerce or in any industry or activity affecting commerce who employs 50 or more employees for each working day during each of 20 or more calendar work weeks in the current or preceding calendar year; • any person who acts directly or indirectly in the interest of an employer to any of the employees of such employer; • any successor in interest of an employer; and • any “public agency” as defined by the FLSA. However, if a particular worksite employs fewer than 50 people, an employer may still be required to provide FMLA leave if that employer employs 50 or more employees within a 75-mile radius of the worksite. Moreover, public and private elementary and secondary schools are subject to the FMLA, regardless of whether they employ fewer than 50 people. 29 C.F.R. § 825.600(b). Additionally, the recent Seventh Circuit ruling in Peters v. Gilead Sciences, Inc., 533 F.3d 594 (7th Cir. 2008) leaves the door open for employee handbooks to entitle employees to FMLA benefits by the inclusion of an FMLA policy in the handbook, based on a breach of contract or promissory estoppel theory, even though their employers are not subject to FMLA requirements at that particular time. An individual associated with an employer may also be held liable under the FMLA. However, courts are split on the issue of whether an individual public employee may be held liable under the FMLA. The Sixth Circuit has held that no individual liability may result under the FMLA if the employer is a public agency. Mitchell v. Chapman, 343 F.3d 811 (6th Cir. 2003). While in Modica v. Taylor, 465 F.3d 174 (5th Cir. 2006), the Fifth Circuit held that if a public employee acts directly or indirectly in the interest of an employer, he satisfies the definition of “employer” under the FMLA and may be subject to individual liability. ©2014 Kopon Airdo, LLC 173 The Supreme Court has held that state employers are not precluded from complying with the mandates of the FMLA. In Nevada Department of Human Resources v. Hibbs, 538 U.S. 721 (2003), the court held that state employees are entitled to recover pecuniary damages in a federal court against a state employer where the state fails to comply with the FMLA’s family care requirements. The court’s decision was based on the premise that Congress may validly abrogate the states’ Eleventh Amendment immunity to lawsuits in federal court where it is exercising a valid power under the Fourteenth Amendment and demonstrates its intention to abrogate a state’s immunity in a clear and unmistakable fashion. The court held that Congress, in enacting the FMLA’s family leave provision, acted within its authority under the Fourteenth Amendment and clearly intended to abrogate the states’ immunity to federal suits. However, in Coleman v. Court of Appeals of Maryland, 132 S. Ct. 1327 (2012), the Supreme Court recently declined to extend the holding in Hibbs to include FMLA claims brought pursuant to the self-care provision. Specifically, the Court found that the self-care provision was not directed at an identified pattern of sex-based discrimination on the part of the States and, thus, there was no basis to abrogate the State’s immunity from suits for damages. One court has also applied the joint employer theory to FMLA claims in determining whether an entity is an employer under the FMLA. The joint employer theory applies where two or more separate entities exert control over the work or working conditions of an individual whose work benefits both entities. Under such circumstances, courts employ the joint employer theory in finding that both entities are employers of the individual for purposes of the FMLA. Moreau v. Air France, 356 F.3d 942 (9th Cir. 2003). Generally, courts will find joint employers to exist in the following situations: (1) where the employers reach an arrangement to share an employee’s services or interchange employees; (2) where one employer acts directly or indirectly on behalf of the employer in relation to the employee; or (3) where the employers are not completely removed from the individual’s employment and share control of the employee. In considering whether an entity is an employer under the joint employer theory, courts tend to consider the following factors: • • • • • • • • • • • • • the nature and degree of control over the worker; the degree of supervision; the power to determine compensation rates and methods of payment; the ability to hire, fire, or modify employment conditions; preparation of payroll and payment of salary; the specialization of the work performed; whether the work performed is an integral part of the entity’s business; the permanence of the employment relationship; whether the work units move as a unit to different worksites; whether responsibilities of the work pass to different contractors pursuant to contractual agreement; whether the premises and equipment of the employer are used by the individual; whether the work was piecework; and whether the employee had an opportunity to incur profits or losses. ©2014 Kopon Airdo, LLC 174 SERIOUS HEALTH CONDITIONS A serious health condition is defined by the FMLA as an illness, injury, impairment or physical or mental condition that involves inpatient care in a hospital, hospice, or residential medical care facility or continuing treatment by a health care provider. If an employee is taking leave involving more than three consecutive calendar days of incapacity and two visits to a health care provider, the two visits must occur within 30 days of the period of incapacity, and the first must occur within seven days of the start of the incapacity. The same is true for a serious health condition occasioned by three consecutive days of absence plus a regimen of continuing treatment, and the first visit must again occur within seven days of the start of the incapacity. Continuing treatment is defined in Section 825.115 as a period of incapacity of more than three consecutive, full calendar days, and any subsequent treatment or period of incapacity relating to the same condition, that also involves: (1) treatment two or more times, within 30 days of the first day of incapacity, unless extenuating circumstances exist, by a health care provider, by a nurse under direct supervision of a health care provider, or by a provider of health care services (e.g., physical therapist) under orders of, or on referral by, a health care provider; or (2) treatment by a health care provider on at least one occasion, which results in a regimen of continuing treatment under the supervision of the health care provider. The DOL’s guidelines define the following as serious health conditions: heart attack; heart conditions requiring bypass or valve operations; most cancers; back conditions requiring extensive therapy or surgery; strokes; severe respiratory conditions; spinal injuries; appendicitis; pneumonia; emphysema; severe arthritis; severe nervous disorders; injuries caused by serious accidents; ongoing pregnancy; severe morning sickness; the need for prenatal care; childbirth; and recovery from childbirth. At least one court has held that various different and perhaps unrelated illnesses all afflicting a single individual at the same time can suffice to create a serious medical condition under the FMLA. Price v. Fort Wayne, 117 F.3d 1022 (7th Cir. 1997). Courts have construed the following conditions as serious health conditions: • The flu, under the circumstances where inpatient care or continuing treatment is required. Miller v. AT&T Corp., 250 F.3d 820 (4th Cir. 2001). • Chicken pox, when it required the continuing treatment of a physician. Reich v. Midwest Plastic Engineering, Inc., 1995 WL 478884 (W.D. Mich. 1995). • A peptic ulcer, under certain circumstances. Victorelli v. Shadyside Hosp., 128 F.3d 184 (3d Cir. 1997). ©2014 Kopon Airdo, LLC 175 Courts have construed the following conditions to not be serious health conditions: • Carpal tunnel syndrome, because the plaintiff did not receive inpatient care, nor was she advised to be off work. Price v. Marathon Cheese Corp., 119 F.3d 330 (5th Cir. 1997). • An asthmatic condition of an employee’s adult daughter, where the daughter did not require inpatient care, did not have a continuing asthma condition, and was capable of self-care. Sakellarion v. Judge & Dolph, Ltd., 893 F.Supp. 800 (N.D. Ill. 1995). ELIGIBILITY FOR LEAVE To be eligible under the FMLA, an employee must have been employed by the employer for at least 12 months and must have worked for at least 1,250 hours during those 12 months. The 12-month period of employment need not have been worked consecutively. In fact, the regulations allow for a continuous break in employment of up to seven years, based on the DOL’s belief that a seven-year cap draws an appropriate balance between the interests of employers and employees. Because employers are only required to maintain an employee’s records for three years, proof of an employee’s periods of employment in years four through seven might include W-2 forms; pay stubs; a statement identifying the dates of prior employment, the position the employee held, the name of the employee’s supervisor, and the names of co-workers; or any similar information that would allow the employer to verify the dates of the employee’s prior service. Any application for employment the employee completed could also constitute proof of employment. The regulations include two exceptions to this seven-year cap: (1) breaks in service resulting from an employee’s fulfillment of National Guard or Reserve military service obligations; or (2) breaks where a written agreement exists concerning the employer’s intention to re-hire the employee after the break in service. The FMLA regulations specifically address eligibility requirements with respect to situations where an employee has satisfied the 1,250 hours requirement, but has not met the 12 months of service requirement. When employees are on leave at the time they meet the 12-month eligibility requirement, the period of leave prior to meeting the statutory requirement is nonFMLA leave and the period of leave after meeting the statutory requirement is FMLA leave. Furthermore, when an employee’s work schedule varies from week to week, employers are now directed to use a weekly average over the 12 months preceding the leave period when calculating an employee’s leave entitlement, rather than considering only the prior 12 weeks. For purposes of determining an employee’s eligibility, FMLA regulations state that the worksite of a jointly employed employee is the primary employer’s office from which the employee is assigned or reports, “unless the employee has physically worked for at least one year at a facility of a secondary employer, in which case the employee’s worksite is that location.” This portion of the regulations adopts the holding of Harbert v. Healthcare Services Groups, Inc., 391 F.3d 1140 (10th Cir. 2004). Employers should be advised that some courts have held that time during which no work was performed because of an unlawful termination does count toward the Act’s minimum hours ©2014 Kopon Airdo, LLC 176 requirement. Ricco v. Potter, 377 F.3d 599 (6th Cir. 2004). The Ricco court found those hours to be different because they constitute hours that an employee would have worked if not for the employer’s unlawful act. Similarly, in Savage v. Chicago Transit Authority, 2007 WL 809600 (N.D. Ill. 2007), the court credited the plaintiff for hours he would have worked while wrongfully discharged and found him eligible under the FMLA. However, in Plumley v. Southern Container, Inc., 303 F.3d 364 (1st Cir. 2002), the court held that the FMLA hours-of-service requirement only considers hours during which an employee performed actual work, not hours for which he/she was compensated pursuant to an arbitration award. Employers should also be aware that former employees may be protected under the Act. In Smith v. Bellsouth Communications, Inc., 273 F.3d 1303 (11th Cir. 2001), the Eleventh Circuit held that an applicant for re-employment who claimed he was not hired because he had used FMLA leave in his prior term of employment was considered an employee for FMLA purposes. In Babcock v. Bellsouth Advertising and Publishing Corp., 348 F.3d 73 (4th Cir. 2003), the court held that an employee was not entitled to FMLA leave upon first requesting medical leave because, at the time of the request, the employee had not been employed with the company for 12 months and, thus, was not a qualified employee under the FMLA. However, upon the employee’s second request for leave, which was after the employee’s one-year anniversary with the company, the employee was a qualified employee under the FMLA and was entitled to the medical leave requested. TAKING LEAVE PURSUANT TO THE FMLA Leave can be taken in a block of time up of to 12 weeks during a 12-month period. Leave may also be taken intermittently or on a reduced leave schedule if the employer agrees. Further, if the employee requests leave on an intermittent or reduced leave schedule, the employer may request that the employee transfer temporarily to an available alternative position with equivalent pay and benefits which better accommodates recurring periods of leave. However, an employee who is unable to perform the essential functions of a job is not entitled to an intermittent or reduced schedule leave under the FMLA. Hatchett v. Philander Smith College, 251 F.3d 670 (8th Cir. 2001). Under a “physical impossibility” exception to the regulations, an employer can force employees to take off an entire shift, but only where the nature of the workplace makes it physically impossible for employees to start work midway through the shift. The DOL directs employers to apply the exception narrowly and gives examples such as a flight attendant, train conductor, or a laboratory technician whose workplace is inside a “clean room” that must remain sealed for a certain period of time. If leave is taken due to the birth or placement of a son or daughter, the employee’s entitlement for leave expires at the end of the 12-month period beginning on the date of the birth or placement of the son or daughter. If the leave is taken for the illness of a family member, the employee’s entitlement to leave to care for the sick relative expires upon the relative’s death. Brown v. J.C. Penney Corp., 924 F.Supp. 1158 (S.D. Fla. 1996). ©2014 Kopon Airdo, LLC 177 The FMLA does not require an employer to grant an employee intermittent leave unless the employer and employee expressly agree to the intermittent leave of absence. Maynard v. Town of Monterey, Tenn., 75 Fed. Appx. 491 (6th Cir. 2003). Where the leave is taken to care for a covered relative with a serious medical condition or because of the employee’s own serious health condition, leave may be taken intermittently when medically necessary. 29 U.S.C. 2612(b)(1). Under the regulations, an employer must grant FMLA leave in its smallest payroll increment, and an employer is now free to use the shortest increment (not to exceed one hour) it uses to account for other forms of leave. However, employers are not required to account for FMLA leave in increments of six minutes or even 15 minutes simply because their payroll systems are capable of doing so. When employees, as a result of FMLA leave, are unable to work overtime hours that they would have been required to work but for the FMLA leave, the time missed will count as intermittent or reduced work schedule FMLA leave. CALCULATING THE YEAR FOR FMLA PURPOSES The employer may choose one of four methods for determining the 12-month period during which 12 work weeks of leave may be taken: (1) the calendar year; (2) any fixed 12-month year, such as a fiscal year; (3) the 12-month period measured from when an employee first takes leave; or (4) a “rolling” 12-month period measured backward from the date an employee uses any FMLA leave. Under this method, each time an employee takes FMLA leave, the remaining leave to which that employee is entitled will consist of any balance of the 12 weeks that has not been used during the immediately preceding 12 months. An employer has an affirmative duty to advise its employees regarding how it will calculate the 12-month period. Failure to do so will allow the employee to select the 12-month period most advantageous to him or her. Once an employer has selected the 12-month period of its choosing, employees must be given 60 days’ notice before any change in the method of calculation can occur. Additionally, any change to this method must be transitioned in a way that is of the greatest benefit to employees. One court has held that merely alerting employees as to which method of calculation will be used is insufficient. Instead, the notification must be made in consideration of other FMLA requirements. Dorado v. Village of Glendale Heights, 2003 WL 1720030 (N.D. Ill. 2003). In Dorado, the employer elected to change its method of calculation to the rolling calendar. In order to inform its employees of this change, the employer provided each employee with a written document that expressed the employer’s FMLA policy, including the new method of calculation. It also included a copy of this document as an attachment to its employee handbook and posted a copy on an employee bulletin board. The plaintiff argued that this was insufficient to properly ©2014 Kopon Airdo, LLC 178 notify her of the employer’s choice because the policy had not actually been placed within the employer’s handbook. The Act’s regulations require that if an employer provides “any written guidance to employees concerning benefits or leave rights, such as an employee handbook, information concerning FMLA entitlements…must be included in the handbook or other document.” 29 C.F.R. §825.301(a). The court held that this regulation requires the method of calculation to be included within a handbook, not a “one-time, stand-alone ‘other document.’” Consequently, the employee was allowed to choose the 12-month calendar that worked best for her. With regard to intermittent leave, the court in Mellen v. Trustees of Boston University, 504 F.3d 21 (1st Cir. 2007), recently held that if an employee’s intermittent leave includes a full holiday-containing week, the amount of leave used includes the holiday. For purposes of military caregiver leave, the “single 12-month period” begins on the first day the eligible employee takes FMLA leave to care for a covered servicemember and ends 12 months after that date. This calculation should be applied regardless of the method an employer otherwise uses to determine an employee’s entitlement for other FMLA-qualifying leave. Further, if an eligible employee does not use all 26 work weeks of available leave during this 12month period, the remainder is forfeited. PAID OR UNPAID LEAVE Generally, FMLA leave is unpaid leave. However, under the circumstances described in Section 825.207, eligible employees are permitted to substitute accrued paid leave for FMLA leave. If an employee chooses not to substitute accrued paid leave, the employer may require the employee to substitute accrued paid leave for unpaid FMLA leave. The term “substitute” means that the paid leave provided by the employer and accrued pursuant to established policies of the employer will run concurrently with the unpaid FMLA leave. On a related note, the regulations also provide: • Employers’ paid leave policies apply and must be followed by employees in order to substitute any form of accrued paid leave, including paid vacation, personal leave, family leave, paid time off, or sick leave. • Employers must make employees aware of any additional requirements for the use of paid leave and must inform employees that they remain entitled to unpaid FMLA leave even if they choose not to follow the employer’s paid leave policies. • Employers must count paid disability due to an FMLA-qualifying serious health condition against an employee’s FMLA leave entitlement, regardless of whether employees are using paid leave to supplement the disability benefits. • Workers’ compensation leave may be counted against the employee’s FMLA entitlement. ©2014 Kopon Airdo, LLC 179 The sections of the FMLA covering the substitution of paid leave for unpaid leave do not apply when employees receive disability benefits during FMLA leave. However, by agreement between an employer and employee, paid leave and FMLA leave can run concurrently to supplement disability benefits. Similarly, this can also be done to supplement workers’ compensation benefits. When an employer’s procedural requirements for taking paid leave are less stringent than the requirements of the FMLA, employees can be required to comply with higher FMLA standards. Indeed, employers may require FMLA medical certification even when paid leave is substituted. Employers may require sufficient certification in support of any request for FMLA leave for either the employee’s own or a covered family member’s serious health condition. EMPLOYER NOTICE REQUIREMENTS Every employer covered by the FMLA is required to post a notice explaining the Act’s provisions and providing information concerning the procedures for filing complaints of violations of the Act. Covered employers must post a general FMLA notice even if they do not have FMLA-eligible employees. Employers may provide the general FMLA notice describing benefits and leave to their employees via employee handbooks or policies. Employers that do not have an employee handbook or policies must provide FMLA notice to each employee when he/she is hired. If a significant portion of an employer’s staff is not literate in English, the employer is obligated to provide the general notice in a language in which the employees are literate. Employers may satisfy their posting requirements through an electronic posting, as long as the posting otherwise meets the regulatory requirements. However, paper notices must be posted in locations readily visible to employees who do not have access to company computers and to applicants who do not apply via electronic means. Thus, electronic-only posting is not permitted unless all employees and applicants have access to electronic information. With respect to employers’ notice requirements, Section 825.301(b) separates the individual notice requirements into two requirements or phases: “Eligibility/Rights and Responsibilities” notice and “Designation” notice. There are two optional forms that discuss these requirements: one that advises employees of their FMLA eligibility and rights, and another which formally designates leave as FMLA leave. The regulations also include an “eligibility notice” that clarifies employees’ rights to leave. When employees request FMLA leave or when employers acquire knowledge that an employee’s leave may be for an FMLA-qualifying reason, employers must notify employees of their eligibility to take FMLA leave within five business days, absent extenuating circumstances. Employers should be aware of the mandatory Form WH-381, which combines the written notice of “rights and responsibilities” required by the regulations. The regulations also include a “rights and responsibilities” form, which serves to clarify the expectations of employees. At the time of their eligibility notice, employees eligible for FMLA leave must also receive a written notice of “rights and responsibilities.” This notice ©2014 Kopon Airdo, LLC 180 details the specific expectations and obligations of employees and explains any consequences of their failure to meet these expectations and obligations. In the notice, employers must inform FMLA-eligible employees of any requirement to provide medical certification, whether and how to pay premiums for continuing benefits, the right to substitute paid leave, and job restoration rights upon expiration of FMLA leave, among other things. If employers ask employees to complete an FMLA medical certification form, this notice of rights and responsibilities may accompany such form. The notice may be distributed electronically so long as it otherwise meets the requirements of the regulations. Therefore, employers do not need to provide a “preliminary” or “provisional” designation of FMLA leave. Rather, employers may delay actual designation until five business days after they receive medical certification and any other required information once the eligibility notice has been provided. The regulations’ “designation notice” requirements mandate that after an employer has obtained sufficient information to determine whether an employee’s leave will fall within the coverage of the FMLA, the employer must notify the employee within five business days that the leave is designated as FMLA leave, absent extenuating circumstances. Employers should note that this is a change from the requirement of two business days under the previous regulations. It is clear that if employers have sufficient information, they may provide the “eligibility” and “designation” notices simultaneously. Violations of the notice requirement could result in civil penalties of up to $100.00 for each separate offense. EMPLOYEE NOTICE REQUIREMENTS Employees must give at least 30 days’ notice when the need for FMLA leave is foreseeable. When leave is unforeseeable, employees’ notice must be given as soon as practicable. This also applies when the leave is foreseeable but 30 days’ notice is not practicable. However, employees who provide less than 30 days’ notice may be required by their employer to explain why it was not practicable to do so. Where an employee becomes aware of the need for FMLA leave less than 30 days in advance, the regulations assume it is “practicable” for the employee to provide notice of the need for leave either the same day or the next business day, absent emergency situations. Employers may require that employees requesting FMLA leave comply with usual and customary notice and procedural requirements. Such requirements may include providing written notice of the following with respect to the leave: the reasons, the anticipated start, and the duration of the leave. Employers may also require that employees contact a specific individual to request leave. The regulations make clear that employees must specifically reference the qualifying reason for leave or the need for FMLA leave when seeking leave for an FMLA-qualifying reason for which their employers have previously provided FMLA-protected leave. While the content of an employee’s notice to take FMLA leave need not assert his/her rights under the FMLA, the regulations do require fuller employee explanations to trigger FMLA protections. In order to allow the employer to determine whether the leave triggers FMLA protection, employees must sufficiently explain the reasons for their leave. While it does not appear that any actions qualify as per se sufficient to provide notice, if an employee fails to ©2014 Kopon Airdo, LLC 181 explain the reasons for the leave, leave may be denied. Simply “calling in sick” is insufficient. Rather, “sufficient information” may include, but is not limited to, information that an employee: (i) is unable to perform the functions of his or her job; (ii) is pregnant or has been hospitalized overnight; (iii) is under the continuing care of a health care provider; or (iv) is with a family member under the continuing care of a health care provider. The regulations also provide: “[i]t generally should be practicable for the employee to provide notice of leave that is unforeseeable within the time prescribed by the employer’s usual and customary notice requirements applicable to such leave.” Under authority granted to it by Congress, the Department of Labor issued regulations placing an affirmative duty upon employers to review an employee’s request for leave and notify the employee within a reasonable time of whether or not the leave is acceptable under the FMLA. Nonetheless, in light of the Supreme Court’s decision in Ragsdale v. Wolverine World Wide, 535 U.S. 81 (2002), the regulations state that retroactive designation is permitted where no harm or injury will be caused. Thus, if the employer fails to provide notice in a timely manner and the failure to do so does not cause harm or injury to the employee, retroactive notice is permitted. Further, employers and their employees can always mutually agree to the retroactive labeling of certain absences as FMLA leave whenever they would qualify as such under the FMLA. Formerly, employees needing intermittent FMLA leave or leave on a reduced leave schedule were required to “attempt” to schedule their leave so as not to disrupt the employer’s operations. Based on the consensus that this did not fully describe the employee’s obligation under the law, the regulations now require that employees who need foreseeable leave for planned medical treatment must make a “reasonable effort” to schedule the treatment so as not to disrupt unduly the operations of the employer. Moreover, employers can initiate discussions about making such scheduling arrangements. The regulations state in pertinent part: “When planning medical treatment, the employee must consult with the employer and make a reasonable effort to schedule the leave so as not to disrupt unduly the employer's operations, subject to the approval of the health care provider. Employees are ordinarily expected to consult with their employers prior to the scheduling of treatment in order to work out a treatment schedule which best suits the needs of both the employer and the employee. If an employee who provides notice of the need to take FMLA leave on an intermittent basis for planned medical treatment neglects to consult with the employer to make a reasonable attempt to arrange the schedule of treatments so as not to unduly disrupt the employer's operations, the employer may initiate discussions with the employee and require the employee to attempt to make such arrangements, subject to the approval of the health care provider.” 29 C.F.R. § 825.302(e) Moreover, one court has held that if an employee fails to consult with the employer before scheduling intermittent leave, the employer may require the employee to attempt to make arrangements that do not disrupt business operations, subject to the approval of the employee's ©2014 Kopon Airdo, LLC 182 health care provider. Anderson v. New Orleans Jazz & Heritage Festival and Foundation, Inc., 464 F.Supp.2d 562, 568 (E.D.La. 2006). HUSBAND AND WIFE EMPLOYED BY THE SAME EMPLOYER Where a husband and wife are employed by the same employer, they are only entitled to a total of 12 work weeks of FMLA leave if the leave is taken for the birth, adoption, or placement of a child in foster care, or to care for a sick parent. 29 U.S.C. § 2612(f). However, employers are not permitted to aggregate the workweeks of spouses who need time of for their own serious health conditions, or to care for a sick spouse or a child. Moreover, if a husband and wife both use a portion of the total 12 week aggregated leave for a reason set forth in 29 U.S.C. § 2612(f), each spouse would still be entitled to the difference between the amount he or she has taken individually and the 12 weeks of FMLA leave for a purpose other than those contained in 29 U.S.C. (f). 29 C.F.R. § 825.202. SUPPORTING DOCUMENTATION An employer may require that a request for FMLA leave be supported by a certification provided by the health care provider of the employee or of the son, daughter, spouse or parent of the employee. The regulations also mandate the use of different medical certifications for employees and family members. Under the regulations, one specific medical certification form must be filled out by employees for use by employers in evaluating the medical need for leave prompted by an employee’s own serious health condition. However, a different medical certification form must be filled out when employees request leave to care for a family member. In the family member form, employees are asked to provide information regarding the type of care employees are offering their seriously ill family members. Employers should benefit from having greater insight into the reasons employees are unable to perform their job functions. Employers are required to give employees notice of the certification requirement and the consequences of failing to provide sufficient documents of certification. Generally, an employee’s certification is sufficient if it identifies the following: (1) (2) (3) (4) the date that the serious health condition began; the probable duration of the serious health condition; the medical facts within the knowledge of the health care provider; and a statement that the employee is unable to perform the duties of his/her position. Formerly, the regulations stated that employers should request that an employee furnish certification from a health care provider at the time the employee gives notice of the need for leave or within two business days thereafter, or in the case of unforeseen leave, within two business days after the leave commences. The regulations now increase the timeframe for requesting certification from two to five days after an employee gives notice of the need for leave or, in the case of unforeseen leave, the date the employee commences leave. Employers must notify employees of certification deficiencies under the regulations. Specifically, the regulations require that employers provide employees with written notification ©2014 Kopon Airdo, LLC 183 specifying what additional information is needed in order to complete the medical certifications. Following written notification explaining the certification deficiencies, the employer is required to provide the employee with seven calendar days to provide the additional information. It is not until the employee fails to submit a complete and sufficient certification despite the opportunity to cure the deficiency that the employer may deny the requested FMLA leave. While the regulations allow an employer to communicate directly with an employee’s health care provider to authenticate or clarify a medical certification, this can only happen if the employee chooses to comply with the certification requirement by providing the employer with an authorization, release, or waiver. Employers are not permitted to require that employees provide such an authorization, release, or waiver. Rather, such an option may only be provided to the employee. Even if the employee signs a waiver enabling the employer to speak with a health care provider, it is still the employee’s responsibility to provide the employer with complete and sufficient certification, and failure to do so may result in the denial of FMLA leave. Further, the employer must use a health care provider, a human resources professional, a leave administrator, or a management official to communicate with the employee’s health care provider. Under absolutely no circumstances may the employee’s direct supervisor contact the employee’s health care provider. In cases where a serious health condition extends beyond a single leave year, the regulations allow for annual medical certification. However, an important exception to this rule applies to certification submitted in support of a request for leave related to an injured servicemember. In cases involving continuing, open-ended conditions, employers are permitted to request medical recertification every six months, rather than after passage of the specified minimum duration of the condition. Further, employers may request medical recertification more frequently if certain circumstances change. The regulations enable employers to demand more than a “simple statement” from employees regarding their ability to return to work. Employers may seek a fitness-for-duty certification that requires the health care provider to address the employee’s ability to perform the essential functions of his or her job, but only with regard to the particular health condition that caused the employee’s need for FMLA leave. If employers have reasonable safety concerns, they may also request that employees provide fitness-for-duty certification for intermittent leave. However, employers may not seek certification of fitness for each absence taken. Instead, employers may obtain certification of fitness for intermittent absences up to once every 30 days, provided reasonable safety concerns exist. If employers want fitness-for-duty certification under such circumstances, employees must be notified of the requirement at the same time employers issue their designation notice. Employers are prohibited from terminating employees while they await this certification. Reasonable safety concern means reasonable belief of significant risk of harm to the individual employee or to others. In determining whether a reasonable safety concern exists, an employer should consider the nature and severity of the potential harm and the likelihood that the potential harm will occur. ©2014 Kopon Airdo, LLC 184 If an employee refuses to undergo a medical exam at the employer’s request, the employee is barred from bringing an FMLA suit against the employer. Diaz v. Fort Wayne Foundry Corp., 131 F.3d 711 (7th Cir. 1997). The court in Diaz held that the plaintiff could not bring an FMLA cause of action against the defendant because the plaintiff refused to submit to a medical examination. The court stated that the two differing medical certifications provided by the plaintiff gave the employer adequate room to doubt the validity of those certifications, and gave the employer the right to insist on another certification. However, the employee must be on notice of the employer’s policy regarding documentation of the condition in order to obtain FMLA leave. Reich v. Midwest Plastic Engineering, Inc., 1995 WL 478884 (W.D. Mich. 1995). In Reich, the court held that an employer’s requirement that employees present a doctor’s note verifying a medical condition did not satisfy the FMLA request for certification since the requirement, which was set forth in the employee handbook, did not advise employees of the consequences of failure to provide the doctor’s note. The employer may rely on a physician’s certification, in the absence of overriding medical evidence, which indicates that the employee is not entitled to leave under the FMLA. Stoops v. One Call Communications Inc., 141 F.3d 309 (7th Cir. 1998). The regulations recognize that an employee’s serious health condition may also bring into issue the Americans with Disabilities Act, requests for paid leave, or workers’ compensation benefits. According to FMLA regulations, employers are permitted to follow procedures for requesting medical information under the ADA or paid leave or workers’ compensation programs without violating the FMLA. The regulations further provide that employers may also consider any information received pursuant to these other methods when determining an employee’s entitlement to FMLA-protected leave. ENFORCEMENT It is unlawful under the FMLA for an employer to interfere with, deny or restrain any right provided under the FMLA. An action for damages for an FMLA violation may be brought in any federal or state court of competent jurisdiction by or on behalf of the employee alleging the violation. It is also possible to state a claim of retaliation under the FMLA where a plaintiff can show that an employer discharged the plaintiff for exercising his/her rights under the FMLA. Richmond v. Oneok, Inc., 120 F.3d 205 (10th Cir. 1997). A jury trial is available to a plaintiff in cases brought under the FMLA. An employer will be held liable if it is shown that an employee was terminated for exercising his/her rights under the FMLA. Clay v. Chicago Dept. of Health, 143 F.3d 1092 (7th Cir. 1998). The court in Clay held that an employer did not violate the FMLA when it fired an employee after her leave ended. In this case, the employer’s careful documentation of the employee’s poor performance supported its argument that it would have discharged the employee even if she had not taken leave. However, the FMLA does not protect ineligible employees who improperly attempt to invoke their right to protection from retaliation. Walker v. Elmore County Brd. of Edu., 379 F.3d 1249 (11th Cir. 2004). In Walker, a school teacher who was not yet eligible for leave under the ©2014 Kopon Airdo, LLC 185 FMLA informed her employer that she was pregnant and requested maternity leave beginning post-delivery. However, the date on which her leave was to begin was several days before she would become eligible for leave under the FMLA. Her contract was subsequently not renewed. In denying the plaintiff’s retaliation claim, the court held that “[t]here can be no doubt that the request – made by an ineligible employee for leave that would begin when she would still have been ineligible – is not protected by the FMLA.” The court based its decision on the text of the FMLA itself, which prohibits interference with an attempt to exercise rights provided under the FMLA. Because there is no right under the Act for leave beginning before an employee is eligible, there could be no retaliation. However, the court specifically avoided the question of whether the FMLA protects a pre-eligibility request for post-eligibility leave, and employers should be wary of such circumstances as the issue is far from resolved. Courts will uphold a termination if the employer is capable of asserting a legitimate purpose for terminating an employee that is not related to or a result of the employee exercising his or her FMLA rights. For example, in Phelan v. City of Chicago, 347 F.3d 679 (7th Cir. 2003), the plaintiff was discharged by the City of Chicago while he was on medical leave for a shoulder injury. The court held that the employee’s termination while on medical leave was not in violation of the FMLA because the City of Chicago established that the quality of the employee’s work was poor and that the employee was indicted for mail fraud. This decision was based on the fact that the FMLA does not entitle an employee to “any right, benefit, or position of employment other than that which the employee would have been entitled had the employee not taken leave.” 29 U.S.C. §2614(3). The Secretary of Labor may also investigate complaints regarding violations of the FMLA, pass regulations concerning enforcement of the FMLA, and file complaints in court on behalf of employees. However, the Secretary of Labor may not pass regulations that contradict the FMLA. Ragsdale v. Wolverine World Wide, Inc., 535 U.S. 81 (2002). In Ragsdale, the Supreme Court held that the Secretary of Labor did not have the authority to enact 29 CFR §825.700(a), which allowed an additional 12 weeks of leave if the employer did not provide the employee notice that an absence from work was designated as leave under the FMLA. The Court held that this regulation was not enforceable because it directly conflicted with the FMLA’s allowance of a maximum of 12 weeks of leave. But see Stansberry v. Uhlich Children’s Home, 264 F.Supp.2d 681 (N.D. Ill. 2003) (indicating that this is a question of fact). PROVING AN FMLA CLAIM Federal circuit courts are split on the issue of whether the McDonnell Douglas burdenshifting framework (explained in the Title VII section of this manual) is applicable in claims brought under the FMLA. One court has specifically held that the burden-shifting framework is not appropriate in cases where an employee is terminated as a result of practicing his/her FMLA rights. Liu v. Amway Corp., 347 F.3d 1125 (9th Cir. 2003). This theory is based on the fact that such claims do not depend on discriminatory conduct because the employer treating the employee different than it treats other employees is not what is at issue. Rather, the issue is whether the employer failed to recognize and interfered with an employee’s FMLA rights, which all employees enjoy. Thus, these courts have held that the traditional discrimination burdenshifting analysis of McDonnell Douglas is not applicable to the FMLA because it does not ©2014 Kopon Airdo, LLC 186 analyze the treatment of one employee versus the others, but rather applies to each individual employee’s rights on a separate basis. Diaz v. Fort Wayne Foundry Corp., 131 F.3d 711 (7th Cir. 1997). RECORDKEEPING REQUIREMENTS An employer is required to preserve records pertaining to its obligations under the FMLA for a minimum of three years. The DOL may not require any employer to submit its books and records more than once over any 12-month period unless the DOL has reasonable cause to believe that a violation exists. Records kept in accordance with the FMLA must disclose the following: (1) Basic payroll and identifying employee data, including name, address, and occupation; rate or basis of pay and terms of compensation; daily and weekly hours worked per pay period; additions to or deductions from wages; and total compensation paid. (2) Dates FMLA leave is taken by FMLA-eligible employees (available from time records, requests for leave, etc., if so designated). Leave must be designated in records as FMLA leave; leave so designated may not include leave required under state law or an employer plan which is not also covered by FMLA. (3) If FMLA leave is taken by eligible employees in increments of less than one full day, the hours of the leave. (4) Copies of employee notices of leave furnished to the employer under the FMLA, if in writing, and copies of all general and specific written notices given to employees as required under the FMLA and these regulations (see Sec. 825.301(b)). Copies may be maintained in employee personnel files. (5) Any documents (including written and electronic records) describing employee benefits or employer policies and practices regarding the taking of paid and unpaid leave. (6) Premium payments of employee benefits. (7) Records of any dispute between the employer and an eligible employee regarding designation of leave as FMLA leave, including any written statement from the employer or employee regarding the reasons for the designation and for the disagreement. Any records regarding medical certifications pursuant to the FMLA must be maintained in separate files and treated as confidential medical records. ©2014 Kopon Airdo, LLC 187 RETURNING AFTER THE LEAVE PERIOD EXPIRES After a period of FMLA leave expires, the employee must be restored to the same position or to a position that is equivalent and offers the same benefits, pay, and terms and conditions. There is an exception, however, for certain highly compensated employees. If restoration to the same or an equivalent position would cause substantial or grievous economic injury to the operations of the employer, the employer may deny restoration to the same or equivalent position, provided that the employer gives notice to the employee when the employer determines that such injury would occur. This exception applies to a salaried employee who is among the highest-paid 10% of the employees employed by the employer within a 75-mile radius. The new FMLA regulations clarify that an employee’s right to FMLA leave and job restoration are not affected by light-duty assignments. Essentially, the employee’s right to job restoration is on hold during the period of time the employee performs a light-duty assignment. To be clear, time spent performing light duty does not count toward FMLA entitlement. At the conclusion of the voluntary light-duty assignment, the employee has the right to be restored to the position he or she held at the time the employee’s FMLA leave commenced, or the employee may use the remainder of his/her FMLA leave entitlement. HEALTH BENEFITS DURING THE LEAVE The employer must maintain health coverage for the employee under any group plan under the same terms and conditions as if the employee had continued in employment for the duration of the leave. If, however, the employee fails to return from leave, the employer may recover the premium paid for maintaining coverage for that employee for the duration of the leave. This does not apply if the employee fails to return from leave due to the continuance, recurrence or onset of a serious health condition that would entitle the employee to leave under the FMLA. If the employer provides a benefit program that is more generous than the FMLA, the employer must observe that program. An employer’s benefit program cannot diminish rights allowed under the FMLA. Further, if the employer provides rights more generous than the FMLA, the employer is not required to extend as additional rights those afforded by the FMLA. If an employee takes unpaid leave or fails to designate a period of leave as FMLA leave, the employee is not entitled to an additional 12 weeks of leave under the FMLA. The FMLA does not supersede any state or local law that provides for greater family or medical leave rights. DAMAGES If a court finds an employer liable under the FMLA, damages can include any wages, salary, employment benefits or other compensation denied or lost by reason of the violation. This includes both back pay and front pay. Taylor v. Invacare Corp., 64 Fed. Appx. 516 (6th Cir. 2003). In Taylor, the court held that an employer did not act reasonably in terminating an ©2014 Kopon Airdo, LLC 188 employee based upon the employee’s use of protected time off, which warranted an award of back pay and interest under the FMLA. Also, several courts have held that supervisors may be held individually liable to plaintiffs claiming violations of the FMLA. Additional actual monetary losses sustained by the employee as a result of the violation may be recovered. Equitable relief such as employment, reinstatement or promotion may also be granted. For instance, an employee who is fired upon taking medical leave may be entitled to reinstatement, in addition to lost wages, if the employee can establish that the employer terminated the employee because of his medical leave. Arban v. West Publishing Corp., 345 F.3d 390 (6th Cir. 2003). Finally, the court may award attorneys’ fees to a prevailing plaintiff. The regulations provide for increased liability for failure to provide timely and written notice of leave designation. Specifically, an employer’s failure to provide written notice can now clearly be considered as “interference” with an employee’s FMLA rights. Potential damages available for interference claims are expanded under the regulations and include “any other relief tailored to the harm suffered.” Increased damages are also available for harm caused by interference with FMLA rights. The remedies for interfering with an employee’s rights under the FMLA are included in the regulations. Under the regulations, employers may be liable “for compensation and benefits lost by reason of the violation, for other actual monetary losses sustained as a direct result of the violation, and for appropriate equitable or other relief, including employment, reinstatement, promotion, or any other relief tailored to the harm suffered.” RELEASES OF LIABILITY Employers often enter into private agreements whereby they ask employees to sign an agreement waiving claims under the FMLA in exchange for monetary or other forms of consideration from the employer. The legality of this practice has created a split among federal courts of appeal. Additionally, settlement of past FMLA claims is now permitted. Specifically, the regulations state that the FMLA’s waiver provisions apply only to prospective FMLA rights. Thus, it is now clear that employees may voluntarily settle FMLA claims involving retrospective rights without court or DOL approval. The regulations resolve a circuit split among appeals courts. Consequently, general releases should be amended to include a waiver of FMLA claims. MILITARY-RELATED FMLA LEAVE The National Defense Authorization Act of 2008 (“NDAA”) amended the FMLA to extend leave to families of servicemembers. The NDAA provides eligible employees working for covered employers with two important rights related to military service: (1) “qualifying exigency leave” and (2) “military caregiver leave.” ©2014 Kopon Airdo, LLC 189 Qualifying Exigency Leave As stated above, the NDAA provides for an additional qualifying reason for leave. Eligible employees are entitled to up to 12 weeks of leave for “a qualifying exigency” arising out of the fact that the spouse, son, daughter, or parent of the employee is on active duty, or has been notified of an impending call to active duty status in support of a contingency operation. The regulations define the term “qualifying exigency” to include the following situations: (1) shortnotice deployment; (2) military events and related activities; (3) childcare and school activities; (4) financial and legal arrangements; (5) counseling; (6) rest and recuperation; (7) postdeployment activities; and (8) additional activities to address other events which arise out of the covered servicemember’s active duty or call to active duty status, provided the employer and employee agree that such leave shall qualify as an exigency and agree to both the timing and duration of such leave. Also important, a new optional WH384 form has been adopted to allow employees to self-certify the reasons to support their claims of qualifying exigencies. Military Caregiver Leave In order to be eligible for FMLA leave to care for a covered servicemember, an employee must be the spouse, son, daughter, parent, or next of kin of the covered servicemember who is recovering from a serious illness or injury sustained in the line of duty on active duty. This “military caregiver leave” is available during a single 12-month period, during which an eligible employee is entitled to a combined total of 26 weeks of all types of FMLA leave. As evidenced, for this type of leave, the legislation expands the definition of “covered employee” to include “next of kin” of the covered servicemember. A son or daughter of a covered servicemember is defined as any biological, adopted or foster child, stepchild, legal ward, or a child for whom the covered servicemember stood in loco parentis, and who is of any age. A parent of a covered servicemember is defined as any biological, adoptive, step or foster father or mother, or any other individual who stood in loco parentis to the covered servicemember. The next of kin of a covered servicemember is the nearest blood relative other than the spouse, parent, son, or daughter, in the following order of priority: • • • • • blood relatives who have been granted legal custody brothers and sisters grandparents aunts and uncles first cousins Under the regulations, servicemembers are permitted to specifically designate – in writing – another blood relative as his/her nearest blood relative for purposes of military caregiver leave under the FMLA. When no such designation is made, and there are multiple family members with the same level of relationship to the covered servicemember, all such family members shall be considered the covered servicemember’s next of kin and may take FMLA leave to provide care to the covered servicemember, either consecutively or simultaneously. An employer is permitted to require an employee to provide confirmation of family relationship to the covered ©2014 Kopon Airdo, LLC 190 servicemember, which may be done by a simple statement by the employee, a child’s birth certificate, or a court document. Changes to the Military Leave Entitlement The NDAA for 2010 has expanded qualifying exigency leave to permit an eligible employee to take FMLA leave for a qualifying exigency related to the deployment of a son, daughter or parent who is a member of a regular component of the Armed Forces, as opposed to just the Reserves or National Guard as was previously the case. In addition, the call to active duty or notice of an impending call or order to active duty is no longer limited to those related to “contingency operations.” Instead, covered active duty now relates to when a member of the regular or reserve components of the Armed Forces is deployed to any foreign country. The NDAA for 2010 also expanded the definition of a “covered servicemember” to include a veteran who is undergoing medical treatment, recuperation or therapy for a serious injury or illness and who was a member of the Armed Forces, including the National Guard and Reserves, at any time during the five-year period preceding the date on which the veteran undergoes medical treatment, recuperation or therapy. Third, the recent amendment expands the definition of a “serious injury or illness” to include an injury or illness that was incurred by the covered servicemember before the servicemember’s active duty and was aggravated by service in the line of duty while on active duty. Further, a serious injury or illness of a veteran now encompasses an injury or illness incurred in the line of duty while on active duty, or which existed prior to active duty but was aggravated by service in line of duty while on active duty, and that manifested itself either before or after the covered servicemember became a veteran. Taking Military-Related Leave The regulations provide that the number of leaves to care for covered servicemembers is available on a per-covered-servicemember, per-injury basis. Thus, eligible employees are permitted to take more than one period of leave if the leave is to care for different covered servicemembers or to care for the same servicemember with a different serious injury or illness. Nonetheless, no more than 26 work weeks of leave may be taken within any “single 12-month period.” Simply put, eligible employees may take 26 weeks of leave to care for one covered servicemember in one 12-month period, and then take another 26 weeks in a different 12-month period to care for a different servicemember, or for the same servicemember with a different injury or illness. The regulations prohibit the overlapping of servicemember and family/medical leaves. Therefore, leave that qualifies both as leave to care for a covered servicemember and leave to care for a family member with a serious health condition during the “single 12-month period” cannot be counted as both types of leave. Employers must designate the leave as military caregiver leave first. ©2014 Kopon Airdo, LLC 191 As stated above, based on the 2008 amendments to the FMLA, an eligible employee may take up to 26 work weeks of leave during a single 12-month period to care for a servicemember. Nonetheless, leave to care for an injured servicemember, when combined with other FMLAqualifying leave, may not exceed 26 weeks in a single 12-month period. Military-Related Notice Requirements When seeking qualifying exigency leave, an employee must provide notice to his/her employer as soon as practicable. This requirement stands regardless of how far in advance such leave is foreseeable. Further, the employee must provide at least verbal notice sufficient to make the employer aware that the employee needs leave due to a qualifying exigency, that a covered servicemember is on active duty or called to active duty status, and that the requested leave is for one of the reasons listed in the regulations. Thus, employees are not required to notify their employers at the first moment they become aware of a covered family member’s active duty or call to active duty status. Because many employees with a covered servicemember may never use qualifying exigency leave, such a requirement would be unnecessary and burdensome. Documentation Required for Military-Related Leave According to the regulations, certification requirements for taking leave to care for a covered servicemember are necessarily different from those for taking leave to care for a family member with a serious health condition because the “triggers” for taking each type of leave are different. The Military Family Leave Amendment’s definitions of “serious injury or illness” and “covered servicemember” contain specific components that are unique to military servicemembers, which would not adequately be addressed if the certification requirements for a serious health condition were adopted for purposes of military caregiver leave. Moreover, adopting the existing FMLA certification requirements for purposes of military caregiver leave would permit an employer, in some instances, to obtain medical and other information that is not relevant to support a request to take FMLA leave to care for a covered servicemember. Nonetheless, certification for military caregiver leave should contain certain information about the need for leave that is also required of individuals requesting FMLA leave to care for a family member with a serious health condition. An employer can require that the certification contain the following: (1) A statement or description, signed by the employee, of appropriate facts regarding the qualifying exigency for which FMLA leave is requested and any available supporting documentation (such as a meeting announcement or a copy of a bill for services for handling a legal or financial matter); (2) The approximate date on which the qualifying exigency commenced or will commence; (3) If leave is requested for a single, continuous period, the beginning and end dates for the absence; ©2014 Kopon Airdo, LLC 192 (4) If leave is requested on an intermittent or reduced schedule, an estimate of the frequency and duration of the qualifying exigency; and (5) If the qualifying exigency involves meeting with a third party, appropriate contact information for the individual or entity and a brief description of the purpose of the meeting. The regulations include a new optional WH385 Form for use in obtaining medical certifications of Military Caregiver Leave. Further, employees must provide certification of the need for leave because of a qualifying exigency. The regulations establish that an employer may require that the employee provide a copy of the covered servicemember’s active duty orders or other documentation issued by the military which indicates that the covered servicemember is on active duty (or has been notified of an impending call or order to active duty) in support of a contingency operation, and the dates of the covered servicemember’s active duty service. Each time leave is first taken for one of the qualifying exigencies, an employer may require an employee to provide a certification that sets forth certain information. Employers may use the optional form (WH-384) or a different form; however, no information beyond the scope of that requested in the optional form may be requested. Employers cannot require additional information if the submitted forms are complete and sufficient. However, if the qualifying exigency requires meeting with a third party, the employer may contact the third party to verify the meeting or appointment schedule and nature of the meeting between the employee and the third party. To do this, the employee’s permission is not required. Alternatively, an employer may contact the Department of Defense to request verification that a covered servicemember is on active duty or called to active duty status, again without obtaining the permission of the employee. In contacting the third party or the Department of Defense, no other information may be requested. COMMON FMLA ISSUES ARISING IN THE WORKPLACE Vague Healthcare Provider Form Often, the Healthcare Provider Form supporting an employee’s intermittent absences due to his own serious health condition is too vague. The employer is not stuck with the form as submitted by the employee. Rather, the employer should use the new FMLA Certification Form (Form WH-380-E). The new Certification Form asks doctors for more specific information than the previous form. The employer should also provide the employee with a new Designation Form, if the form is incomplete, which tells the employee exactly what is missing from his Certification Form. The new form requires a doctor to include his or her specialization, more medical facts, and if intermittent leave is required for unforeseeable reasons, an estimate of the frequency and duration of the episodes of incapacity. ©2014 Kopon Airdo, LLC 193 Who Should Fill Out the Healthcare Provider Form? It is common for employers to allow employees requesting FMLA leave to fill out their own Healthcare Provider forms. This is not a good practice. The first section of the form should be filled out by the employer. The section asks for the employer’s name and contact information, employee’s job title, and the essential functions of the employee’s job. This is the employer’s opportunity to communicate with the doctor about the employee’s job. This is critically important because the doctor must indicate on the form whether the employee is unable to perform any of the essential functions of his job due to his health condition, and identify the particular job functions the employee is unable to perform. Employers should not leave it up to their employees to accurately identify the essential functions of their position. On a somewhat related note, employers should be aware of a recent circuit court decision which held that an employee’s alteration of the Healthcare Provider Form may invalidate FMLA leave. In Smith v. The Hope School, 560 F.3d 694 (7th Cir. 2009), the 7th Circuit Court of Appeals addressed the issue of whether an employer can deny FMLA leave to which an employee might otherwise be entitled because the employee submitted false paperwork. Smith involved a situation where an employee altered her health care provider’s certification to add an impairment that had not been diagnosed by that provider. The appeals court upheld the lower court’s summary judgment in favor of the employer, finding that the employee’s alteration invalidated the entire application. Suspicious Intermittent Leave Patterns Employers often find themselves in situations where an employee who has been certified for intermittent leave routinely takes off Mondays, Fridays, and Saturdays. Even if the intermittent leave certification is proper, employers are not without the ability to address this kind of issue. According to the Code of Federal Regulations relating to the FMLA, employees are required to make a “reasonable effort” to schedule leave so that it does not disrupt their employer’s operations. Moreover, if an employee is planning on taking intermittent leave, employers can initiate discussions about making such scheduling arrangements. 29 C.F.R. § 825.302(e). In addition, employers are now allowed to ask for recertification when the circumstances described by the previous certification have changed significantly. For example, when there is a suspicious pattern of the employee taking unscheduled FMLA intermittent leave adjacent to scheduled days off, the employer may provide the health care provider with a record of the employee’s absence pattern and ask the health care provider specifically to comment as to whether the serious health condition and the need for leave are consistent with such a pattern. The general rule is that an employer may require recertification of a serious health condition no more frequently than the duration of the prior certification or every 30 days, whichever period is longer. However, regardless of the duration of the original certification, the employer may require recertification every six months in connection with an absence. ©2014 Kopon Airdo, LLC 194 However, there are several exceptions that allow an employer to obtain recertification more frequently than every 30 days. More frequent recertification may be required if: • The employee requests an extension of the leave. • The circumstances described by the previous certification have changed significantly. The regulations refer to changes in the duration or frequency of absences or the nature or severity of the illness. For example, a medical certification stated that an employee would need leave for one or two days periodically when the employee had a migraine headache, but the employee’s absences for migraines tend to last for four or more days. Another example might be a suspicious pattern of the employee’s taking unscheduled FMLA intermittent leave adjacent to scheduled days off. Either of these cases might constitute changed circumstances that would allow a recertification in less than 30 days. • The employer receives information that casts doubt upon the employee’s stated reason for the absence or the continuing validity of the certification. The regulations offer the example of an employee who obtains FMLA leave for four weeks due to knee surgery, but then is discovered playing in the company softball league during the third week of leave. Other Employment while on FMLA Leave Sometimes a situation may arise where an employer discovers that an employee who is properly on FMLA leave is working for another employer while on leave. An employer’s options for prohibiting this situation depend upon the employer’s policies. If the employer has a uniformly-applied policy governing outside or supplemental employment, such a policy may continue to apply to an employee while on FMLA leave. 29 CFR § 825.216(e). Terminating an Employee on FMLA Leave An employee who takes FMLA leave is entitled – in most instances – to be reinstated to his or her former position, with equivalent pay and benefits, upon expiration of that leave. However, an employee is not entitled to a position or other benefit of employment to which he or she would not otherwise be entitled simply because he or she is on FMLA leave. It is on that basis that the 7th Circuit Court of Appeals recently upheld the termination of a company’s vice president even though the termination occurred while the vice president was on FMLA leave. Daugherty v. Wabash Center, Inc., 577 F.3d 747 (7th Cir. 2009). In Daugherty, the employer discovered evidence of misconduct during the employee’s FMLA leave, which supported the employee’s termination. The Court of Appeals held that the employee’s termination was not in retaliation for taking FMLA leave. Similarly, in Cracco v. Vitran Express, 559 F.3d 625 (7th Cir. 2009), the 7th Circuit held that an employer did not violate the FMLA by firing an employee upon his return from leave. In dismissing the suit, the court stated that when ©2014 Kopon Airdo, LLC 195 an employer discovers information during an employee’s FMLA leave that would otherwise form the basis of a valid termination, the law does not act as a bar to adverse employment action. Likewise, if an employer undergoes a reduction in force while an employee is on FMLA leave, the employee’s job is not protected simply because he is on FMLA leave. As stated, an employee has no greater right to reinstatement than if the employee had been continuously employed during the FMLA leave period. However, in order to deny restoration to employment, the employer must be able to show that the employee would not otherwise have been employed at the time reinstatement is requested. While terminating an employee on FMLA leave is certainly not advised, there are situations where it may be necessary. In those situations, we strongly recommend that employers contact counsel before proceeding. SPECIAL CONSIDERATIONS FOR SCHOOLS The FMLA contains special rules with respect to schools. First, the FMLA broadly applies to all schools. Again, regardless of whether an organization employs fewer than 50 people, the FMLA applies to: (1) any “local educational agency;” and (2) any private elementary or secondary school. Next, instructional employees’ rights are more limited with respect to intermittent leave or leave on a reduced schedule. When instructional employees request intermittent FMLA leave that is foreseeable and would require employees to be on leave for greater than 20% of the total number of working days in the period during which the leave would be extended, the agency or school may require such employees to either: (1) take leave for periods of a particular duration, not to exceed the duration of the planned medical treatment; or (2) transfer temporarily to an available alternative position for which the employee is qualified but that has equivalent pay and benefits and better accommodates recurring periods of leave. Moreover, school employees’ rights are also limited with respect to taking FMLA leave near the conclusion of an academic term. If an employee’s leave begins more than five (5) weeks before the end of an academic term, the agency or school may require the employee to continue taking leave until the end of such term if the leave is at least three (3) weeks long; and the return to work would occur during the three (3) week period before the end of an academic term. If an employee’s leave begins less than five (5) weeks before the end of an academic term because of: • • • • the birth of a son or daughter and in order to care for such son or daughter; the placement of a son or daughter with the employee for adoption or foster care; the serious health condition of a spouse, son, daughter, or parent; or the need to care for a covered servicemember; ©2014 Kopon Airdo, LLC 196 the agency or school may require such an employee to continue taking leave until the end of such term if the leave is more than two (2) weeks long and the return to work would occur during the two (2) week period before the end of a term. And, if an employee’s leave begins less than three (3) weeks before the end of an academic term because of: • • • • the birth of a son or daughter and in order to care for such son or daughter; the placement of a son or daughter with the employee for adoption or foster care; the serious health condition of a spouse, son, daughter, or parent; or the need to care for a covered servicemember; the agency or school may require such an employee to continue taking leave until the end of such term if the leave is more than five (5) days long. With respect to the right restoration of an equivalent employment position after taking FMLA leave, employees of local educational agencies and primary elementary and secondary schools’ rights are limited to established school board policies and practices, private school policies and practices, and collective bargaining agreements. Finally, local educational agencies and private elementary and secondary schools may be entitled to a reduction in liability for violating the FMLA, if a court determines that there was a reasonable ground for thinking that an act or omission was not an FMLA violation. ADDITIONAL CLARIFICATIONS RELATED TO THE FMLA FMLA regulations mandate that if there is a dispute between an employer and an employee as to whether leave qualifies as FMLA leave, it should be resolved through discussions between the employee and the employer. Employers are also required to document the discussions and the decision. Under the new regulations, employers may now consider FMLA absences in determining bonuses and other incentive rewards. With respect to perfect attendance awards, employers are allowed to disqualify employees from bonuses or other payments based on achievement of a specified job-related performance goal (such as attendance), if the employee has not met the goal due to FMLA leave. However, such consideration must still be done in a nondiscriminatory manner. In order to assist employers in implementing the new FMLA regulations, the DOL updated its optional forms to reflect the changes. Forms used to administer the new Military Family Leave Amendments are available online at http://www.dol.gov. The optional FMLA forms include: (1) WH-380E: New Certification of Health Care Provider for Employee’s Serious Health Condition (Regulations, Appendix B); ©2014 Kopon Airdo, LLC 197 (2) WH-380F: New Certification of Health Care Provider for Family Member’s Serious Health Condition (Regulations, Appendix B); (3) WH Publication 1420: Notice to Employee of Rights Under FMLA (Regulations, Appendix C); (4) WH-381: Notice of Eligibility and Rights and Responsibilities (Regulations, Appendix D); (5) WH-382: Designation Notice (Regulations, Appendix E); (6) WH-384: Certification of Qualifying Exigency for Military Family Leave (Regulations, Appendix G); and (7) WH-385: Certification of Serious Injury or Illness of Covered Servicemember for Military Family Leave (Regulations, Appendix H). ©2014 Kopon Airdo, LLC 198 THE FAIR CREDIT REPORTING ACT The Fair Credit Reporting Act (“FCRA”), as amended by the Fair and Accurate Credit Transactions Act (“FACT”), is designed primarily to protect the privacy of consumer report information and to guarantee that the information supplied by consumer reporting agencies is accurate. 15 U.S.C. §1681 et seq. The FCRA limits an employer’s ability to conduct background checks on applicants and current employees when such investigations are performed by an outside agency. In 1997, Congress amended the FCRA and significantly increased the legal obligations of employers who use consumer reports. Congress took these steps due to concerns that inaccurate or incomplete consumer reports could cause applicants to be denied jobs or cause employees to be denied promotions unjustly. The 1997 amendments ensure that individuals are aware that: (i) consumer reports may be used for employment purposes; (ii) they agree to such use; and (iii) individuals are notified promptly if information in a consumer report results in a negative employment decision. WHO IS PROTECTED BY THE FCRA? The FCRA applies broadly to all employers, regardless of how few people they employ. However, the Act only protects employees who earn less than $75,000.00 per year. Moreover, the FCRA only protects employees with respect to external investigations. As such, it does not prohibit employers from asking questions in employment applications or during the interview process. WHAT IS A CONSUMER REPORT? A consumer report contains information about an individual’s personal and credit characteristics, character, general reputation, and lifestyle. To be covered by the FCRA, a report must be prepared by a consumer reporting agency (“CRA”). A CRA is a business that assembles such reports for other businesses. According to the FCRA, the following cannot be reported: • • • • Bankruptcies after ten (10) years; Civil suits, civil judgments, and records of arrest, seven (7) years after date of entry; Paid tax liens after seven (7) years; and Any other negative information (except criminal convictions) after seven (7) years. ©2014 Kopon Airdo, LLC 199 KEY PROVISIONS OF THE FCRA Written Notice and Authorization Before an employer can obtain a consumer report for employment purposes, it must notify the individual in writing – in a document consisting solely of this notice – that a report may be used. The individual’s written authorization for the report to be completed must be obtained before requesting a report from a CRA. Adverse Action Procedures If the consumer report is relied on for an “adverse action” such as denying an individual a job, re-assigning an employee, terminating an employee, or denying a promotion, employers must: Step 1: Give the individual a pre-adverse action disclosure that includes a copy of the Individual's consumer report and a copy of “A Summary of Your Rights under the Fair Credit Reporting Act” – a document prescribed by the Federal Trade Commission, which has been amended effective January 1, 2013. These forms can be located and printed at www.gpo.gov. Step 2: After the adverse action, notice (orally, in writing, or electronically) must be given to the individual that the action has been taken. The notice must include: the name, address, and phone number of the CRA that supplied the report; a statement that the CRA that supplied the report did not make the decision to take the adverse action and cannot give specific reasons for it; and a notice of the individual’s right to dispute the accuracy or completeness of any information the agency furnished, and his/her right to an additional free consumer report from the agency upon request within 60 days. Certifications to Consumer Reporting Agencies Before giving an employer an individual’s consumer report, the CRA will require the employer to certify that it is in compliance with the FCRA and that it will not misuse any information in the report in violation of federal or state equal employment opportunity laws or regulations. Employers seeking to institute pre-employment screenings that fall within the realm of the FCRA should consult with counsel familiar with these issues. Some of the requirements of the FCRA vary by industry. INVESTIGATIONS EXEMPT FROM THE FCRA The Fair and Accurate Credit Transactions Act (“FACTA”), a law which amends the Fair Credit Reporting Act primarily addresses credit and identify theft issues. Nevertheless, Section 611 exempts investigations of suspected employee misconduct from the FCRA’s onerous ©2014 Kopon Airdo, LLC 200 reporting and disclosure provisions, thereby making it easier for employers to investigate workplace misconduct. This provision became effective on March 31, 2004. Employers are permitted to conduct misconduct investigations if they suspect job applicants or employees of: • • • • Misconduct relating to employment; A violation of federal, state or local laws or regulations; A violation of any preexisting employment policies; or Non-compliance with the rules of a self-regulated industry. Despite all of this, employers should be aware that some restrictions still apply to thirdparty investigations of workplace conduct related to the covered activities. For example, if the investigation qualifies as exempt, employees must still be provided with a summary containing the communication upon which any adverse action was based. Employers may provide this summary after the adverse employment action has taken place. In order to protect the integrity of the investigation, the sources of the information and/or identities of witnesses need not be disclosed. This aspect of the law is intended to encourage witnesses to speak freely about the employee being investigated without fear of retaliation from that employee. Because the application of the new law is limited to investigations of suspected workplace misconduct or investigations relating to compliance with applicable law or preexisting written policies of the employer, employers should continue to vigilantly comply with the FCRA’s limitations related to investigations covered by the FCRA. ©2014 Kopon Airdo, LLC 201 THE ELECTRONIC COMMUNICATIONS PRIVACY ACT The Electronic Communications Privacy Act of 1986 (“the Act”), 18 U.S.C. §2510 et. seq., is an amendment to and expansion of the Omnibus Crime Control and Safe Street Act of 1968 and is commonly referred to as the “Wiretap Statute.” The purpose of the Act is to afford privacy protection to electronic communications. Konop v. Hawaiian Airlines, 302 F.3d 868 (9th Cir. 2002). The Act provides that persons may not intentionally intercept, endeavor to intercept, or procure any other person to intercept any wire, oral or electronic communication, or use, endeavor to use or procure others to use any device to intercept wire, oral or electronic communications. The Act also prohibits using or disclosing the contents of any wire, oral or electronic communication obtained in violation of the Act. 18 U.S.C. §2511(1). “Interception” occurs when the contents of a communication are captured or redirected in any way, whether or not the communication is heard by a third party. George v. Carusone, 849 F.Supp. 159 (D.Conn.1994). In order to establish that an individual intercepted an electronic communication in violation of the Act, a plaintiff must prove that the defendant intentionally intercepted, endeavored to intercept, or caused another to intercept or endeavor to intercept, the contents of an electronic communication using a device. In re Pharmatrak, Inc., 329 F.3d 9 (1st Cir. 2003). Courts have accepted a narrow definition of what qualifies as an interception. In Steve Jackson Games, Inc. v. United States Secret Service, 36 F.3d 457 (5th Cir. 1994), the court held that the government acquisition of e-mail messages stored on a website that were not yet retrieved by the recipients, did not constitute an interception under the Act, reasoning that the information was not obtained contemporaneously with the transmission of the messages. Additionally, another court held that a company’s retrieval of an insurance agent’s e-mail from posttransmission storage did not fall under the Act, as the Act only applies during the course of transmission. Fraser v. Nationwide Mutual Insurance Co, 352 F.3d 107 (3d Cir. 2003). “Contents” under the Act include any information concerning the substance, purport or meaning of the communication. Therefore, a party may be liable for disclosing the nature of the communication intercepted without actually disclosing the details. The Act adopts a broad, functional definition of an “electronic communication” by defining it as including “any transfer of signs, signals, writing, images, sounds, data, or intelligence of any nature transmitted in whole or in part by a wire, radio, electromagnetic, photoelectric, or photo-optical system that affects interstate or foreign commerce.” 18 U.S.C. §2510(12). However, this definition was amended by the U.S. Patriot Act to not include any wire or oral communication. 18 U.S.C. §2510(12). One court held that a transmission of a completed online form constituted an electronic communication. In re Pharmatrak, Inc., 329 F.3d 9 (1st Cir. 2003). Nonetheless, courts have held that an electronic communication only includes electronic transmissions and not electronic storage. Fraser v. Nationwide Mutual Insurance Co., 352 F.3d 107 (3d Cir. 2003). Under this interpretation, an employer’s search of an employee’s e-mail electronically stored in the e-mail provider’s system was not in violation of the Act because there ©2014 Kopon Airdo, LLC 202 was no interception of an electronic communication. Similarly, in Konop v. Hawaiian Airlines, Inc., 302 F.3d 868 (9th Cir. 2003), the court held that an employer airline company’s unauthorized access to an employee’s website about the employer and disclosure of the website’s contents did not violate the Act because there was no interception of an electronic communication, as the electronic information was merely stored on the website and there was no transmission. Another court held that phone numbers stored in an individual’s cell phone lawfully seized by the police were not electronic communications under the Act. U.S. v. Parada, 289 F.Supp.2d 1291 (D. Kan. 2003). In general, the Act prohibits an employer from monitoring an employee’s conversations or telephone calls, with some exceptions. Employers also have standing to bring claims against employees for violations of the Act. Smoot v. United Transportation Union, 246 F.3d 633 (6th Cir. 2001). EXCEPTIONS TO EMPLOYERS’ INTERCEPTION OF COMMUNICATIONS There are two basic exceptions to the general provisions of the Act as applied to employers. First, it is not unlawful to intercept a communication when the intercepting person is a party to the communication or when a party to the communication has given prior consent. 18 U.S.C §2511(2)(d). Second, employers may be allowed to intercept telephone communications if doing so to further a legitimate business interest and in the ordinary course of business. Again, in a recent Supreme Court case, City of Ontario v. Quon, 130 S.Ct. 2619 (2010), a city discovered personal, sexually explicit text messages sent by one of its officers on a police department issued pager. The city searched the pager after the officer exceeded his allotted time usage, in an effort to determine whether it was necessary to provide officers with additional minutes. The police officer sued the city, alleging that the search violated his Fourth Amendment rights. The Supreme Court held that a city was reasonable and did not violate the Fourth Amendment in searching a police officer’s text messages on a police department issued pager. The Court reasoned that the search was motivated by a legitimate, work related purpose and was not excessive in scope. Implicit in the Court’s decision was that the police officer did in fact have a legitimate expectation of privacy. However, that legitimate expectation of privacy was overcome by the police department’s legitimate, work related purpose. Consent Consent need not be express, but may be implied when a person’s behavior exhibits acquiescence or a comparable waiver of otherwise protectable rights, and may be inferred by the court where the party knowingly agreed to the surveillance. George v. Carusone, 849 F.Supp. 159 (D.Conn. 1994). However, consent under the Act is not to be loosely or cavalierly implied, and mere knowledge of the capability of monitoring alone cannot be considered implied consent. Deal v. Spears, 980 F.2d 1153 (8th Cir. 1992). The burden of establishing consent in a civil case brought under the Act is on the party seeking the benefit of the consent exception. In re Pharmatrak, Inc., 329 F.3d 9 (1st Cir. 2003). ©2014 Kopon Airdo, LLC 203 Ordinary Course of Business: “Extension Telephone Exemption” An interception is unlawful under the Act if made through the use of an electronic, mechanical or other “device.” However, there is an exemption to this prohibition created by the Act’s definition of “electronic, mechanical or other device” that generally excludes “any telephone equipment ‘furnished by a provider of wire or communication services’ or ‘furnished by the subscriber or user for connection to the facilities of such service’ and being used by the subscriber or user in the ‘ordinary course of its business.’” The “ordinary course of business” language is the primary limiting term under this exception and requires that such an interception be for a legitimate business purpose. This term does not include “anything that interests the employer,” but the interest must be business-related. A legitimate business interest was found in James v. Newspaper Agency Corp., 591 F.2d 579 (10th Cir. 1979), when an employer randomly monitored telephone conversations, primarily in departments which dealt with the public. The monitoring was necessary in order to allow supervisory personnel to provide employees with better training and instruction as to how to deal better with the public, and also served as some protection for employees from abusive calls. The court noted that although the monitoring was done secretly, the employees were notified in writing that the equipment was installed and monitoring would occur. However, the opposite result was reached in Watkins v. L.M. Berry & Co., 704 F.2d 577 (11th Cir. 1983), where the employer intercepted an employee’s discussion of an interview with another company. In finding that such an interception violated the Act, the court noted that although the employer may be interested in the employee’s plans to leave the company, the employee was at liberty to interview and resign at will. Therefore, these subjects were personal matters in which the employer held no legitimate business interest. Likewise, the actions of a police department in Adams v. City of Battle Creek, 250 F.3d 980 (6th Cir. 2001), in tapping a pager provided to a police officer by the department through the use of a duplicate or “clone” pager, without a warrant or notice (although it erroneously thought that the officer was assisting drug dealers), did not occur in the ordinary course of business, and therefore did not fall within the business or law enforcement exceptions. The secret interception of a “private” conversation without consent is not considered within the “ordinary course of the employer’s business.” Even if the employee is aware of an employer’s monitoring practices, the employee’s private conversations are protected by the Act and an employer may not intercept them, except to the extent necessary to guard against unauthorized use of the telephone or to determine whether a call is personal or not. Watkins v. L.M. Berry & Co., 704 F.2d 577 (11th Cir. 1983). In addition to the requirement that the interception be made in the ordinary course of business, the person intercepting the telephone conversation must be “authorized” to use the intercepting equipment. Briggs v. American Air Filter Co., Inc., 630 F.2d 414 (5th Cir. 1980). In Briggs, the employer’s branch office manager used a business extension phone to secretly listen to and record an employee’s telephone conversation with a former employee because he suspected that confidential business information was being disclosed. The court held that the ©2014 Kopon Airdo, LLC 204 legitimate business exemption applied because the interception was for the purpose of protecting the employer’s business and was done with reasonable cause for suspicion, and was not done for the purpose of learning about the personal affairs of the parties. Moreover, the court found the manager to be “authorized.” Furthermore, the requirement that the equipment used to intercept the communication must be furnished by the phone company or connected to the phone line may foreclose the availability of this exception if the equipment is obtained from another source, such as an electronics store, or is not connected to the line itself, but to another instrument connected to the line, such as another phone. Some courts have held that if the device cannot operate independently of the phone to intercept the communication, then the device is not exempt. However, in Deal v. Spears, 980 F.2d 1153 (8th Cir. 1992), the court found that a recording device purchased from Radio Shack and connected to an extension phone was a “device” under the Act and was not exempt from coverage. In doing so, the court noted a split of authority among the Circuits as to whether the use of this type of equipment is in violation of the Act or exempt. INTERCEPTING LIVE CONVERSATIONS The protections of the Act also cover intercepting or recording oral communications (i.e. live conversations) as well as electronic communications. In this context, the person must have a justified expectation that the communication is not subject to interception under the circumstances. 18 U.S.C. §2510 (2). That is, the person must expect that the conversation is free from interception, and such expectation must be reasonable under the circumstances. An expectation is not reasonable if the communication is readily or practicably capable of being intercepted. Thus, if a person should know that his or her comments could be artificially detected without too much trouble or that the means of artificial detection might actually be in place, the expectation of non-interception is not reasonable. Courts have noted that regardless of the proximity of others, where employees have some ability to shield their comments from other employees and make an effort to do so, the employees’ expectation of non-interception may be reasonable. Yet, in Wesley v. WISN DivisionHearst Corp., 806 F.Supp. 812 (E.D. Wis. 1992), when two employees of a radio station secretly criticized station management and made disparaging comments about fellow talk show hosts in hushed voices, their expectation that the communications were free from interception was not reasonable. Although the conversations took place in a radio traffic reporter’s private cubicle, the court relied upon the fact that there was a large microphone on the employee’s desk. According to the court, even though off the air, the employees should have known that the microphone was capable of detecting the comments. In Walker v. Darby, 911 F.2d 1573 (11th Cir. 1990), a supervisor recorded a postal employee’s conversations through a microphone in a brown box placed near the postal worker’s open workstation, which transmitted sound to the supervisor’s office. The Walker court held that while the employee might have expected conversations uttered in a normal tone of voice to be overheard by those standing nearby or in nearby workstations, it was highly unlikely that he would have expected his conversations to be electronically intercepted and monitored in an office ©2014 Kopon Airdo, LLC 205 in another part of the building. Consequently, there was a question of fact as to whether the employee’s expectation was reasonable, and summary judgment for the supervisor was denied. PENALTIES AND DAMAGES Violators of the Act are subject to criminal prosecution and a fine or imprisonment for up to five years, or both. 18 U.S.C. §2511 (4) & (5). In addition, any person whose communication is intercepted, disclosed or used in violation of the Act may bring a civil action for appropriate relief, including injunctive relief, actual damages, statutory damages, punitive damages, attorneys’ fees and litigation costs. 18 U.S.C. §2520. Employers should be aware that that if statutory damages will result in a larger recovery than actual damages, the violator must pay the plaintiff $100 per day for each day of violation or $10,000, whichever is greater. STATUTE OF LIMITATIONS A civil action under the Act must be commenced within two years after the date that the plaintiff first has a reasonable opportunity to discover the violation under the Act. Sparshott v. Feld Entertainment, Inc., 311 F.3d 425 (D.C. Dist. 2002). Therefore, the statute of limitations will bar an action if two years have passed from the date the plaintiff had notice that would lead a reasonable person to sue or conduct an investigation that would have discovered violations of the Act. Davis v. Zirkelbach, 149 F.3d 614 (7th Cir. 1998). However, in cases involving an employer’s fraudulent concealment of a claim, it is possible that a court may toll the statute of limitations. STATE “WIRETAP” STATUTES Many states have enacted their own versions of the federal “wiretap statute.” Some of these state statutes provide even broader protection to employees from interception or monitoring of their communications, and may thereby impose greater obligations upon the employer. Accordingly, state statutes must be taken into consideration when assessing what types of interception or monitoring practices are allowed in any particular jurisdiction. TIPS FOR EMPLOYERS The best way to protect against these types of claims brought by employees to have a comprehensive technology policy in place advising all employees that they should have no expectation of privacy in the use of any employer-issued equipment, including computers, telephones, printers and smart phones. Ideally, employers should circulate the policy and obtain the signatures of each employees. These signed acknowledgement forms should be maintained in each individual’s personnel file so that there can be no dispute that the employee knew that his or her activities on work-related devices could be monitored at any time. A sample technology policy is included in the addendum of this manual. ©2014 Kopon Airdo, LLC 206 THE VOLUNTEER PROTECTION ACT In 1977, the federal government passed the Volunteer Protection Act (“the Act”), 42 U.S.C. §14501-14505, which currently provides the main employment-related protection for volunteers. The purpose of the Act is to provide partial immunity for individuals who do volunteer work for nonprofit organizations or governmental entities. Specifically, the Act seeks to “provide certain protections to volunteers, nonprofit organizations and governmental entities in lawsuits based on the activities of volunteers.” To achieve this purpose, the Act provides protection in two ways: (1) it protects volunteers from being held liable for acts of ordinary negligence done in the course of their volunteer work, and (2) it limits the award of punitive damages for which a volunteer can be found liable. The Act provides that volunteers for a nonprofit organization or governmental entity shall not be held liable for the harm caused by the volunteer’s act or omission when acting on behalf of the nonprofit entity if: (1) The volunteer was acting within the scope of the his or her responsibilities in the nonprofit organization or governmental entity at the time of the act or omission; (2) If appropriate or required, the volunteer was properly licensed, certified or authorized by the appropriate authorities for the activities or practice in the state in which the harm occurred, where the activities were or practice was undertaken within the scope of the volunteer’s responsibilities in the nonprofit organization or governmental entity; (3) The harm was not caused by willful or criminal misconduct, gross negligence, reckless misconduct, or a conscious, flagrant indifference to the rights of safety of the individual harmed by the volunteer; and (4) The harm was not caused by the volunteer operating a motor vehicle, vessel, aircraft, or other vehicle for which the state requires the operator or the owner of the vehicle, craft, or vessel to possess an operator’s license or to maintain insurance. 42 U.S.C. §14503(a)(1)-(4). PROTECTION UNDER THE VOLUNTEER PROTECTION ACT The Act protects volunteers from being held liable for acts of ordinary negligence done in the course of their volunteer work. However, it does not protect the nonprofit organization or governmental entity which “employs” the volunteer. Therefore, the Act does not change a plaintiff’s ability to sue the nonprofit organization or governmental entity for a volunteer’s negligence. Further, the Act only provides immunity for volunteers who commit acts of ordinary negligence. For the volunteer to be protected, he or she must be acting within the scope of his or her responsibilities. Additionally, if a license is required to perform the task the volunteer is performing, the volunteer must be properly licensed in order to be protected under the Act. ©2014 Kopon Airdo, LLC 207 DEFINITION OF “VOLUNTEER” The Act defines a “volunteer” as an individual who performs services for a nonprofit organization or governmental entity, who: (1) does not receive compensation other than reimbursement for expenses actually incurred; or (2) does not receive anything of value in lieu of compensation in excess of $500 per year. “Volunteers” under the Act include, but are not limited to, volunteers serving as directors, officers, trustees, or direct service volunteers. DEFINITION OF “NONPROFIT ORGANIZATION” The Act defines a “nonprofit organization” as: (1) any organization which holds tax-exempt status under §501(c)(3) of Title 26 of the federal tax code and that does not practice hate crimes; or (2) any not-for-profit organization which is organized for public benefit and operates primarily for charitable, civic, educational, religious, welfare, or health purposes and that does not practice hate crimes. Therefore, nonprofit organizations under the Act may include organizations which have not obtained certification as a tax-exempt organization under the Internal Revenue Code. However, if the organization has not obtained a tax-exempt certification, it must be established that its activities are conducted for public benefit and that it is operated primarily for charitable, civic, educational, religious, welfare or health purposes. LIABILITY OF VOLUNTEERS A volunteer is not protected under the Act if the conduct engaged in by the volunteer consists of: (1) willful conduct or criminal misconduct; (2) gross negligence or reckless misconduct; (3) hate crimes; (4) sex offenses; (5) misconduct which violates a federal or state civil rights law (i.e. Title VII or the ADA); ©2014 Kopon Airdo, LLC 208 (6) any act performed under the influence of drugs or alcohol; (7) conscious flagrant indifference to the rights and safety of others; or (8) conduct while operating a motor vehicle or vessel of any kind (regardless of who owns the vehicle and whether doing so for volunteer purposes). VOLUNTEER CONDUCT EXCLUDED FROM IMMUNITY There are five circumstances in which the Act does not apply. A common theme of each of the five situations involves the personal misconduct of the volunteer. The five circumstances not covered by the Act are: (1) crimes of violence or terrorism of which the volunteer has been convicted; (2) hate crimes; (3) sexual offenses of which the volunteer has been convicted; (4) violations of federal or state civil rights law; and (5) conduct performed while under the influence of drugs or alcohol. DAMAGES Even if a volunteer is found to be unprotected by the Act (i.e. the conduct was willful or criminal), a plaintiff will be limited in the amount of damages he or she can recover from the volunteer. A plaintiff can recover: • Compensatory damages – A plaintiff can recover economic damages, such as lost wages and medical expenses, and also non-economic damages, such as pain and suffering damages, against a volunteer. • Punitive damages – A plaintiff cannot collect punitive damages from a volunteer unless the plaintiff can establish by clear and convincing evidence that the harm was proximately caused by an action which constitutes willful or criminal misconduct, or a conscious, flagrant indifference to the rights or safety of the individuals involved. JOINT AND SEVERAL LIABILITY In the past, when a plaintiff sued more than one defendant, all defendants were liable for 100% of the damages even if they were only 10% at fault. Therefore, both the volunteer and the nonprofit organization were liable for 100% of the damages. This “joint and several liability” gave the plaintiff the option of choosing from which defendant to recover damages. ©2014 Kopon Airdo, LLC 209 Under the Act, however, there is no “joint and several liability” for non-economic damages such as pain and suffering. Therefore, if a jury awarded the plaintiff $100,000 in noneconomic damages and found the nonprofit organization only 10% at fault, the nonprofit organization would only be liable for $10,000. “Joint and several liability” still exists under the Act for economic damages such as lost wages. Therefore, a plaintiff may recover 100% of the economic loss from the nonprofit organization even if the nonprofit organization was only 10% at fault. PREEMPTION OF STATE VOLUNTEER LAWS The Volunteer Protection Act generally preempts the volunteer laws of individual states to the extent that such laws are inconsistent with the Act. 42 U.S.C. §14502(a); Armendarez v. Glendale Youth Center, Inc., 265 F.Supp.2d 1136 (D. Ariz. 2003). This is based on the premise that a decrease in volunteers is a national concern and cannot merely be left to the states to address. Moreover, only about half of the states have passed some type of legislation protecting volunteers. The Act, however, does not preempt four specific types of state volunteer laws: (1) state laws requiring a nonprofit organization to adhere to risk management procedures, including mandatory training for volunteers; (2) state laws that make a nonprofit organization liable for acts/omissions of its volunteers to the same extent as an employer is liable for the acts/omissions of its employees; (3) state laws that make the limitation of liability inapplicable if the civil action was brought by an officer of state or local government pursuant to state law; and (4) state laws that make the limitation of liability applicable only if the nonprofit organization provides a financially secure source of recovery for individuals who suffer harm as a result of actions taken by the volunteer. The Act, however, does allow states the opportunity to “opt out” of provisions within the Act. As a result, a state can choose to bypass the Act and rely on its own legislation. Furthermore, the Act does not preempt conflicting state volunteer laws that were in effect prior to the Act. One court has held that the Act not only preempts inconsistent state law, but it also applies to and precludes federal claims, such as claims brought against volunteers under the Fair Labor Standards Act. Armendarez v. Glendale Youth Center, Inc., 265 F.Supp.2d 1136 (D. Ariz. 2003). It should be noted that the constitutionality of the Act has been called into question, although not through the judicial system. Critics of the Act argue that the Act is unconstitutional because Congress has legislated in an area of law that is traditionally left to the states. Federal courts have rarely decided cases under the Act. However, the following case examples arise under various state volunteer laws. It should be noted that the laws of each state ©2014 Kopon Airdo, LLC 210 are often different, and therefore nonprofit organizations should look to the statutes and case law in their own state for guidance. Courts have refused to impose liability upon the volunteer agency in the following situations: • A former Boy Scout suing the Boy Scout organization, alleging that while he was at camp, an adult volunteer sexually molested him. Doe v. Goff, 716 N.E.2d 323 (Ill. App. Ct. 1999). The court held that the sexual assault was not foreseeable, so the organization did not owe the plaintiff a duty to prevent molestation. Second, the court held that the organization did not voluntarily undertake to prevent such acts, which would have given rise to a special duty to protect the boys. • Student seeking damages from the New York City Board of Education for a volunteer art teacher sexually molesting him. Koran I. v. The New York Board of Education, 256 A.D.2d 189 (N.Y. Sup. Ct. 1998). The court held that the Board was not liable for the molestation because the acts of molestation were outside the scope of the volunteer’s duties. In particular, the court noted that the molestation occurred after school hours and off school property. The court also held that the school principal’s failure to conduct a background check on the volunteer did not lead to liability of the Board because of the “absence of any evidence that the volunteer had a criminal history” and because his criminal record would not have revealed the volunteer’s propensity to molest students. But see T.W. v. City of New York, 286 A.D.2d 243 (N.Y. A.D. 2001) (holding that if the employer had conducted a background investigation, it would have discovered that its employee had an extensive criminal history, including crimes involving violence, such as assault and attempted robbery). • A motorcyclist’s suit against a church for injuries sustained when he was struck by a volunteer church worker who was delivering church financial records to its treasurer. Boissonnault v. Bristol Federation Church, 642 A.2d 328 (N.H. Sup. Ct. 1994). The court held that the church was not liable to the plaintiff because the volunteer was not acting as a “servant.” Although the church may have had control over tasks assigned to the volunteer, it had no right to control the specific physical performance or details of the accounting services she performed. • The negligence of a volunteer Boy Scout leader during an outing, resulting in two boys being fatally electrocuted. Wilson v. Boy Scouts of America, 784 F.Supp. 1422 (E.D. Mo. 1991). The court held that the organization was not liable for the negligence of its volunteer in light of the absence of control over its volunteers. The court also held that there was no duty to control, supervise, or train the Boy Scout volunteers. • Where a settlement was reached with the volunteer causing the injury and the settlement satisfied the plaintiff’s entire amount of damages incurred. Nelson v. Church of Jesus Christ of Latter-Day Saints, 935 P.2d 512 (Utah Sup. Ct. 1997). In Nelson, a teen was seriously injured at a church youth activity when his volunteer adult supervisor fell on him. The plaintiff filed suit for personal injuries against the volunteer and the church. The volunteer entered into a settlement agreement with the ©2014 Kopon Airdo, LLC 211 plaintiff. In the settlement, the plaintiff signed a release of all claims against the volunteer. The church argued that it too was released from all claims when the plaintiff signed the agreement. The court held that normally, if the servant is released after paying the full amount of the plaintiff’s damages, all liability is satisfied and there is no cause of action against the master. However, Utah enacted the Joint Obligations Act, which provides that a release of one party does not discharge a co-party. The court held that even though the church was not released, the plaintiff cannot recover more than the amount of his actual damages. Therefore, since the volunteer had satisfied the full amount of the plaintiff’s damages, the plaintiff could not recover from the church. Generally, courts will find the volunteer agency liable if the volunteer was performing duties that were within the scope of his or her duties when the incident occurred. In Matlock v. Hankel, 707 So.2d 1016 (4th Cir. 1998), a pedestrian was struck by a volunteer firefighter’s vehicle as the volunteer arrived at a fire scene. The pedestrian brought a personal injury claim against the volunteer fire department and the “regular” fire department. In finding that both the volunteer and regular fire departments were liable for the acts of the volunteer, the court held that both fire departments had control over volunteer firefighters to, from, and at the scenes of fires. Because the volunteer hit the pedestrian while on the way to a fire, the volunteer was clearly acting within the scope of his duties. Moreover, the court also held that the volunteer fire department was not immune from liability simply because the volunteer was personally immune under the New York Good Samaritan Statute. RECOMMENDATIONS FOR NOT-FOR-PROFIT ORGANIZATIONS • Have a clear written statement of the organization’s mission, purpose, and job descriptions for each duty and volunteer position. This defines the scope of the official functions and duties of the volunteer and makes clear the expectations of both the volunteer and the organization. • Make policy and procedure manuals available to all volunteers. The manuals should be easily understood and kept up-to-date at all times. • Investigate the volunteer’s temperament, education, skills, and in some circumstances, criminal records. Nonprofit organizations can be held liable for the improper selection, assignment and training of volunteers, as well as for improper supervision of the volunteers. • Act quickly upon receipt of negative information and take the necessary steps to either remedy the problem or sever the relationship with the volunteer. • Exercise care in the management of volunteers, particularly when the volunteer is in contact with the public. ©2014 Kopon Airdo, LLC 212 THE SARBANES-OXLEY ACT OF 2002 The Sarbanes-Oxley Act (“the Act”) of 2002 was passed in order to address problems recently associated with corporate abuse and misconduct. The Act was passed in July 2002 for the purpose of protecting investors by improving the accuracy and reliability of corporate disclosures made pursuant to U.S. securities laws. 15 U.S.C. 7201. The Act has far-reaching effects on the corporate landscape and, as a result, also impacts employment-law-related issues. PROTECTION OF WHISTLEBLOWERS Section 806 of the Sarbanes-Oxley Act provides protections for any employee of a publicly held corporation who discloses information concerning his or her company’s fraudulent activity. The protections are afforded to employees who reasonably believe that the company is violating or has violated a federal securities law, a Securities and Exchange Commission rule, or any other federal law pertaining to corporate fraud against shareholders. The Act protects employees in disclosing such violations to federal investigators, Congress, or individuals within the corporation with the authority to investigate allegations of misconduct. Any employee terminated or adversely treated in retaliation for making such disclosures may file a complaint against his or her employer with the Department of Labor. If the complainant can show that the disclosure of the information was a contributing factor to the adverse employment action, the Department of Labor will conduct a hearing. At the hearing, the employer has the burden of proving by clear and convincing evidence that the adverse employment action did not result from the protected conduct. REQUIREMENTS OF THE ACT Employers are prohibited from terminating or taking any adverse employment action against an employee on the basis of the employee reporting corporate misconduct. Further, an employer is required to implement reporting procedures for employees to follow in reporting corporate misconduct. Specifically, the Act requires the employer to furnish a system allowing employees to submit anonymous and confidential disclosures concerning the company’s accounting and/or auditing practices. The Act also prohibits individuals from altering, destroying, mutilating, or concealing any record, document, or other object, or attempting to do so, “with the intent to impair the object’s integrity or availability for use in an official proceeding.” Any individual found to violate this rule can face fines and/or imprisonment of up to 20 years. This prohibitory language is not restricted to accounting or auditing records and, therefore, would also apply to records concerning Equal Employment Opportunity Commission violations, employee lawsuits or any other employment matters. Therefore, under the Act, employers have an affirmative obligation to preserve and safeguard records concerning all employment matters. ©2014 Kopon Airdo, LLC 213 Additionally, public corporations are now prohibited from directly or indirectly extending, maintaining, arranging, or renewing credit in the form of a personal loan to any director or executive officer of the corporation. Thus, public corporations may not extend or offer loans as benefits to executive officers and directors for any purpose whatsoever. Finally, the Act imposes a heightened duty on public corporations to provide notice to pension plan participants of “blackout” periods on sales of company stock. In situations where one half of the company’s ERISA pension plan participants are prohibited from selling company stock for more than three consecutive days, the company must provide notice of the blackout period at least 30 days prior to the commencement of the blackout period. The company’s directors and officers are also prohibited from selling or trading company stock during the blackout periods. ARBITRATION AGREEMENTS Employers commonly subject employees to arbitration agreements, which require the employees to settle any disputes with the employer in arbitration. One court has considered whether the protections afforded to whistleblowers under the Sarbanes-Oxley Act can be required to undergo arbitration. In Boss v. Salomon Smith Barney Inc., 263 F.Supp.2d 684 (S.D.N.Y. 2003), an employee brought a claim against his employer, an investment bank, for terminating his research analyst position in retaliation for his refusal to share draft research reports with investment bankers in violation of the Sarbanes-Oxley Act. The employer’s arbitration policy provided that arbitration was the required and exclusive forum for resolution of all disputes and claims against the employer. The employee claimed that pursuant to the language of the SarbanesOxley Act, all claims brought under the Act are to be brought in a federal court, and therefore the employer could not mandate arbitration. The court disagreed and held that there was nothing in the text of the Sarbanes-Oxley Act indicating an intent to preempt arbitration agreements. Additionally, the court did not believe that the arbitration agreement was inconsistent with the purpose of the Sarbanes-Oxley Act. Based on this holding, it is therefore permissible for an employer to require its employees to submit claims under the Sarbanes-Oxley Act to arbitration. FILING A CLAIM The Department of Occupational Safety and Health Administration (“OSHA”) is responsible for conducting investigations and finding violations of the Sarbanes-Oxley Act’s whistleblower provisions, and has recently implemented regulations regarding allegations of such violations. OSHA’s rules govern both the investigation and adjudication stages of such claims. Additionally, OSHA has set forth procedures for administrative resolution of these claims. Pursuant to OSHA rules and regulations, in order to file a claim under the Sarbanes-Oxley Act whistleblower provisions, an individual must first file a complaint with OSHA. After receiving the complaint, OSHA must provide the employer with written notice of the charge. After receiving notice of the charge, the employer has 20 days to respond in writing to the allegations. During this time period, OSHA will conduct an investigation to assess whether the employee’s allegations have merit. At the conclusion of the investigation, OSHA will issue a preliminary ruling. The employer may appeal the preliminary ruling to an administrative law judge within 30 days. If a preliminary ruling is not appealed within 30 days, the decision becomes final and is not ©2014 Kopon Airdo, LLC 214 subject to judicial review. In the event that the administrative law judge rules against the employer, the judge will make a recommendation to the Assistant Secretary of Labor to make the ruling final. If the Assistant Secretary of Labor makes the decision final, the employer has 60 days to appeal to a United States Court of Appeals in the circuit in which the violation allegedly transpired. A federal district court will have jurisdiction over a claim brought under the SarbanesOxley whistleblower provisions so long as: (1) The employee first filed a complaint with the Secretary of Labor; (2) The Secretary of Labor did not issue a final decision within 180 days after the filing of the complaint; (3) The employee filed the lawsuit in a federal district court after the 180-day period expired; and (4) The Secretary of Labor’s failure to issue a final decision was not due to the plaintiff’s bad faith. DAMAGES An employee prevailing in an action under the Sarbanes-Oxley Act can recover compensatory damages in the form of any of the following: • Reinstatement with the same seniority status the employee would have had if not for the discriminatory act; • Back pay with interest; • Compensation for special damages, including litigation costs, expert witness fees, and reasonable attorney fees; and • Pursuant to state law, punitive damages and damages for emotional distress. The Act also imposes criminal penalties on individuals who retaliate against a protected employee. The Act amended 18 U.S.C. §1513 to provide that “whoever knowingly, with the intent to retaliate, takes any action harmful to any person, including interference with the lawful employment or livelihood of any person for providing to a law enforcement officer any truthful information relating to the commission or possible commission of any Federal offense, shall be fined under this title or imprisoned not more than ten years, or both.” ©2014 Kopon Airdo, LLC 215 COMPLIANCE GUIDANCE In order to ensure compliance with the Sarbanes-Oxley Act, employers who are covered under the Act should consider the following suggestions: • Refrain from terminating, suspending, demoting, disciplining, or imposing any adverse employment action against an employee on the basis of the employee reporting corporate misconduct to an appropriate investigating agency. • Implement an internal reporting mechanism to allow employees to report alleged corporate misconduct on an anonymous, confidential basis. • Conduct investigations of all internally reported allegations of corporate misconduct. • Avoid altering, destroying, mutilating, or concealing any records, documents, or emails with the intention of preventing their discovery in an official proceeding. • Maintain, preserve, and safeguard an accurate filing system for all records, documents, or other objects pertaining to the company’s operations and activities, including employment actions. • Avoid offering or providing employment benefits to directors or officers of the company that extend, maintain, arrange, or renew credit in the form of a personal loan to a director or officer of the company. • Provide notice of “blackout” periods (periods of time during which company stock cannot be traded or sold for three days or longer) to all pension plan participants at least 30 days prior to the blackout period. ©2014 Kopon Airdo, LLC 216 ARBITRATION AGREEMENTS GENERAL PRINCIPLES In recent years, arbitration has developed into a widely used and favored means of resolving employment disputes. Arbitration is much less expensive and more expedient than litigating in courts or administrative agencies. Employers maintain a certain degree of control over the dispute resolution process when utilizing arbitration as opposed to other methods. For example, employers can choose the arbitrator and structure the rules that govern the process. Moreover, by using arbitration, employers are afforded a higher degree of confidentiality, and they avoid the often-backlogged judicial system. THE FEDERAL ARBITRATION ACT In order to support a national policy favoring resolution of disputes through arbitration, Congress enacted the Federal Arbitration Act (“FAA” or “the Act”) in 1925. The Act was passed in response to courts’ traditional hostility toward enforcement of arbitration agreements. In response to the Act, courts have now held that arbitration of a federally created statutory right is appropriate because “by agreeing to arbitrate a statutory claim, a party does not forgo the substantive rights afforded by the statute; it only submits to their resolution in an arbitral, rather than a judicial forum.” Gilmer v. Interstate/Johnson Lane Corp., 500 U.S. 20 (1991). Under the FAA, written agreements to arbitrate are generally valid and enforceable except when contained in “contracts of employment of seamen, railroad employees, or any other class of workers engaged in … interstate commerce.” 9 U.S.C. §1 et. seq. While employee advocates have argued that this exclusion invalidates arbitration agreements of all employees engaged in interstate commerce, proponents of employers have argued that the exception only applies to transportation employees. The Supreme Court in Circuit City Stores, Inc. v. Adams, 532 U.S. 105 (2001), ruled that the FAA compels courts to enforce arbitration clauses in employment agreements, and the exclusionary language in the FAA applies solely to transportation employees. One court held that the exclusionary language of the FAA excluded all employment contracts with seamen and railroad workers, even if such workers are not engaged in interstate commerce. Brown v. Nabors Offshore Corporation, 339 F.3d 391 (5th Cir. 2003). CONTRACTS UNDER THE FEDERAL ARBITRATION ACT The FAA is applicable to all contracts that evidence a transaction involving commerce. Courts have taken both narrow and broad approaches in defining what contracts “evidence a transaction involving commerce.” The Supreme Court has recently clarified that state courts should broadly define contracts evidencing a transaction involving commerce. In Citizens Bank v. Alafbco, Inc., 539 U.S. 52 (2003), an arbitration agreement created as a component of multiple debt restructuring contracts entered into by a lending institution and a construction company was at issue. The Alabama Supreme Court ruled that the contract was not covered by the FAA due to the fact that it was not established that the restructured debt that was the subject of the contract involved interstate commerce, because the funds constituting the debt ©2014 Kopon Airdo, LLC 217 did not originate from outside of Alabama and the debt was not entangled with the company’s other out-of-state projects. The United States Supreme Court reversed the Alabama Supreme Court’s decision, and held that the court’s view of what “involves interstate commerce” was too narrow. In doing so, the Court took the view that under the FAA, a portion of the agreement at issue does not have to directly involve interstate commerce. Rather, the FAA is applicable where the economic activity at issue is based upon a “general practice subject to federal control.” Therefore, the proper inquiry is the company’s complete business activities and not the subject matter of the contract at issue. Based on this line of analysis, the Court held that the contract fell under the scope of the FAA because one of the parties to the agreement engaged in business throughout the southeastern United States, the restructured debt was secured by inventory consisting of out-of-state parts and materials, and due to the broad impact of commercial lending on the national economy. WHAT TYPES OF ARBITRATION AGREEMENTS ARE UNENFORCEABLE? Although the FAA creates a substantive law as to what claims are subject to arbitration within the Act, courts must consider state law principles in determining whether the parties have, in fact, entered into a valid and enforceable arbitration agreement. Stawski Distributing Co., Inc. v. Browary Zywiex S.A., 349 F.3d 1023 (2003). Therefore, courts have applied state contract laws in determining the validity and enforceability of arbitration agreements. A court will not enforce an arbitration agreement if it finds that the agreement is procedurally or substantively unconscionable. Ferguson v. Countrywide Credit Industries, Inc., 298 F.3d 778 (9th Cir. 2002). In Ferguson, the court concluded that state law should apply in determining whether an arbitration agreement is unconscionable. Under California law, an agreement is unconscionable if it is both procedurally and substantively unconscionable. Circuit City Stores, Inc. v. Mantor, 335 F.3d 1101 (9th Cir. 2003). Procedural unconscionability focuses on how the parties negotiated the contract and the circumstances of the parties at the time. Generally, an agreement is procedurally unconscionable when there is oppression or unfair surprise. An agreement is not procedurally unconscionable so long as the employees have a meaningful opportunity to negotiate or reject the terms of the contract. For instance, under California law, when one party to a contract has far superior bargaining power to the other party, or where one party harasses or compels the other into entering the contract, procedural unconscionability is present. In Ferguson v. Countrywide Credit Industries, Inc., 298 F.3d 778 (9th Cir. 2002), the court held that the agreement was procedurally unconscionable due to the employer’s unequal bargaining position and the employee’s lack of opportunity to negotiate. Further, in Mantor, the court held that although the employment arbitration agreement at issue contained an opt-out clause for employees who chose not to be subjected to the arbitration agreement, the contract was unconscionable because the employer pressured and threatened employees into signing the agreement. On the other hand, substantive unconscionability is concerned with the actual terms of the agreement and asks whether the terms are “so one-sided as to shock the conscience.” The ©2014 Kopon Airdo, LLC 218 relevant timeframe for substantive unconscionability is the time at which the contract was entered into. The court in Ferguson held that the arbitration agreement at issue was also substantively unconscionable because it was entirely one-sided, as it required arbitration for any potential claim brought by an employee against the employer but excluded any claims the employer may have against the employee. Therefore, because the arbitration agreement was both procedurally and substantively unconscionable, the court refused to force the employee’s claim to arbitration. Likewise, in Mantor, the court held that the arbitration agreement was substantively unconscionable because the agreement dictated the statute of limitations, class actions, cost splitting, and the employer’s right to unilaterally terminate the agreement, and required employees to pay the employer’s filing fee to commence arbitration. The Supreme Court has held that an employer’s failure to disclose the costs and fees imposed upon an employee in the event that a claim is arbitrated was not alone a sufficient justification to hold that the arbitration agreement is unenforceable. Green Tree Financial Corp. v. Randolph, 531 U.S. 79 (2000). The Court noted that a party seeking to invalidate an arbitration agreement on the basis that the arbitration process would be excessively expensive bears the burden of proving the probability of the parties incurring such expenses or that Congress intended to prohibit arbitration of the particular type of claim at issue. The Court did not believe the employee met this burden and affirmed the enforcement of the arbitration agreement. Additionally, a court will not enforce an arbitration agreement it finds the agreement is illusory. Dumais v. American Golf Corp., 299 F.3d 1216 (10th Cir. 2002). In Dumais, the arbitration agreement at issue was ambiguous because it contained two conflicting provisions concerning the employer’s right to unilaterally alter the agreement. The court determined that because the agreement was ambiguous, it should be construed against the drafter/employer. The court therefore held that the arbitration agreement was unenforceable because “an arbitration agreement allowing one party the unfettered right to alter the arbitration agreement’s existence or its scope is illusory.” Courts will not enforce arbitration agreements that are embodied in collective bargaining agreements that waive employees’ statutory right to a judicial forum unless the language of the agreement is clear and unmistakable. Wright v. Universal Maritime Serv. Corp., 525 U.S. 70 (1998). One court held that the requisite degree of clarity may be achieved by two different methods. First, the agreement can contain an unmistakable arbitration clause such as an agreement that contains language stating, “all employees agree to submit to arbitration of all federal causes of action arising out of their employment.” Second, if the arbitration clause is not so clear and contains no broad or general arbitration clause, the agreement must be supported by further provisions that make it clear that the certain claims at issue are subject to the arbitration agreement. Singletary v. Enersys, Inc., 57 Fed. Appx. 161 (4th Cir. 2003). In Singletary, the court held that the following language constituted clear and unmistakable language indicating a waiver of a statutory right to a judicial forum of a claim: “any and all claims regarding equal employment opportunity or provided for under this Article of the Agreement or under any federal or state employment law shall be exclusively addressed by an individual employee or the Union under the grievance and arbitrations provisions of this Agreement.” ©2014 Kopon Airdo, LLC 219 Similarly, another court held that language in an arbitration provision of an employee handbook was sufficient to waive an employee’s right to sue under federal and state law by stating that all claims arising under federal law fall within its purview and also include “any other state, or local statute, regulation, or common-law doctrine, regarding employment discrimination, conditions of employment, or termination of employment.” Leodori v. Cigna Corp., 814 A.2d 1098 (N.J. 2003). However, the Leodori court refused to enforce the arbitration agreement because there was no evidence to reflect the employee’s affirmative assent to the arbitration provision, such as an acknowledgement form. ARBITRATOR’S DECISIONS Upon the arbitrator’s rendering of a decision, a party may appeal the finding on the basis of the arbitrator’s error. However, in order to favor arbitration of claims, courts will generally give deference to an arbitrator’s decision regarding factual findings and interpretations of contracts. A court cannot overturn an arbitrator’s decision because its interpretation of a contract is different from that of the arbitrator. International Chemical Workers Union v. Columbian Chemical Co., 331 F.3d 491 (5th Cir. 2003). For example, the Supreme Court held that it would be premature for the Court to address the issue of whether an arbitration agreement between physicians and a health care organization could prohibit awards of punitive damages, because it is the role of the arbitrator to first interpret the parties’ agreement. Pacificare Health Systems, Inc. v. Book, 538 U.S. 401 (2003). In Pacificare, physicians sued the managed health care organization for violation of the Racketeer Influenced and Corrupt Organizations Act (“RICO”) for failing to reimburse them for their performed health care services under the organization’s plan. The health care organization sought to compel arbitration pursuant to the parties’ agreement; however, the court refused to compel arbitration because the agreement prohibited punitive damages, and therefore an arbitrator would be precluded from awarding treble damages as provided by RICO. The Supreme Court acknowledged that RICO’s provision allowing treble damages is remedial and not punitive in nature. Therefore, it is the role of an arbitrator, not a court, to determine if the parties, in agreeing to prohibit punitive damages, intended to disallow treble damages under RICO and render the agreement unenforceable. Other courts, however, have held that arbitration agreements may not restrict the types of permissible damages awarded to an employee under Title VII. Hadnot v. Bay, LTD., 344 F.3d 474 (5th Cir. 2003). In EEOC v. Waffle House, Inc, 534 U.S. 279 (2002), the court held that mandatory arbitration agreements do not bar the EEOC from pursuing victim-specific judicial relief such as back pay, reinstatement, and damages in an enforcement action. It is also the role of the arbitrator to determine procedural questions that arise from the dispute and affect the final disposition of the matter. Howsam v. Dean Witter Reynolds, Inc., 537 U.S. 79 (2003). In Howsam, the Supreme Court held that an interpretation of the National Association of Securities Dealers rule imposing a time limit of six years for arbitration was a matter for the arbitrator, not the court, to decide. The Court’s decision was based on its holding ©2014 Kopon Airdo, LLC 220 that decisions concerning allegations of waiver, delay, or similar defenses are presumptively for an arbitrator to decide. APPEALING AN ARBITRATOR’S DECISION As stated above, a party unsatisfied with the decision of an arbitrator may appeal the decision. However, pursuant to the FAA, a review of an arbitration decision is extremely narrow. A court will not reverse an arbitration decision unless: • The award was procured by corruption, fraud, or undue means; • There is evidence of partiality or corruption among the arbitrators; • The arbitrators were guilty of misconduct which prejudiced the rights of the parties; • The arbitrators exceeded their powers; or • The arbitrator acted with manifest disregard of the law. 9 U.S.C. §10(a) EFFECTS OF ARBITRATION AGREEMENTS ON CLASS ACTIONS The Supreme Court has considered the effect of mandatory arbitration agreements on class action lawsuits. In Green Tree Financial Corp. v. Bazzle, 539 U.S. 444 (2003), the Court held that the issue of whether a mandatory arbitration agreement is applicable to class actions, when the arbitration agreement does not address the issue, is the decision of the arbitrator rather than a court. The Court’s decision was based on the arbitrators’ recognized authority of interpreting arbitration agreements and arbitration procedures. The Court believed that the dispute at issue was over what type of arbitration the agreement called for and, as such, the decision was within the realm of arbitrators’ authority. Nonetheless, the Court’s decision did not address the issue of whether arbitration agreements may preclude the arbitration of class actions. Rather, the decision bestows arbitrators, rather than courts, with great authority in determining whether class actions may be arbitrated pursuant to employers’ arbitration agreements. As a result, employers that implement and utilize arbitration agreements should decide whether they want the agreements to apply to class action litigation and specifically provide for such a preference in the agreement in order to avoid an arbitrator deciding this issue. STATE STATUTES In response to the increasing use of arbitration, many states have passed their own legislation regarding arbitration agreements. Employers should therefore check applicable state laws to determine whether their state imposes any further duties or obligations. ©2014 Kopon Airdo, LLC 221 For example, Illinois passed the Employee Arbitration Act, 820 ILCS 35/2 et. seq. The Illinois Arbitration Act is applicable “when a controversy or difference not involving questions which may be the subject of a civil action exists between an employer, whether an individual, copartnership or corporation, employing not less than twenty-five persons, and his employee in the State of Illinois, the Department of Labor shall upon application visit the locality of the dispute and make a careful inquiry into the case thereof, hear all persons interested who may come before it, advise the respective parties what ought to be done or adjust the dispute if submitted by the parties and issue a written decision.” 735 ILCS 35/2. A recent Third Circuit ruling illustrates the growing importance of individual state arbitration laws. In Palcko v. Airborne Express, Inc., 372 F.3d 588 (3d Cir. 2004), an undivided panel of the Third Circuit Appellate Court ruled that the FAA only preempts state arbitration law where there is an actual conflict. The court reasoned that there is no language in the FAA that explicitly preempts enforcement of state arbitration statutes and that provisions of those statutes should be enforced even though no similar provision could be found within the FAA. Specifically, Section 1 of the FAA exempts arbitration agreements relating to the employment of “seamen, railroad employees, or any other class of workers engaged in foreign or interstate commerce” from the scope of the Act’s coverage.” The Palcko court found that the plaintiff’s employment position was exempted under this provision of the FAA. However, it was not exempted under an applicable Washington state arbitration statute. Consequently, the parties’ prior agreement to arbitrate was enforceable under Washington state law, even though it would not have been under the FAA. The Illinois Employee Arbitration Act also provides the procedure and notice requirements for employment arbitrations. Under the Illinois Act, the parties are required to submit an application that must be signed by the employer or a majority of its employees in the department in which the controversy exists, or by both parties. The application must contain a short and concise statement of the grievances complained of and a promise to continue on with business without a strike until a decision is reached, if the decision will be made within three weeks of the date the application is filed. Upon filing the complaint, the Department of Labor shall give public notice of the time and date of the hearing; however, public notice is not required where both parties join in the application and present a written request that no public notice be given. In such a situation, the Department of Labor may give private notice to the parties as it deems proper. Further, the Department of Labor may issue subpoenas for witnesses or experts and require documents to be produced. After the hearing, the Department of Labor shall render a decision, which may be published in an annual report to the governor. The decision is binding upon the parties who join in the application for six months or until either party gives the other notice of his or her intention not to be bound by the decision at the expiration of 60 days after the decision is rendered. Notice by the employer of its intention may be provided to employees by postings in three conspicuous locations in the place of employment. Upon a party’s failure to abide by the decision of the Department of Labor, a party may file a petition seeking compliance with the circuit court of the county in which the offending party resides or in the county of the employment. The circuit court may then rule against a party or ©2014 Kopon Airdo, LLC 222 require cause to be shown within 10 days. The court may then rule and secure compliance and/or punish the offending party with contempt. The Illinois Employee Arbitration Act is an example of state legislation which requires employers’ compliance with specific rules and procedures in arbitrating claims with employees. Employers who are not subject to Illinois statutes should check their state statutes regarding arbitration with employees to ensure compliance with such state-specific regulations. SUGGESTIONS FOR DRAFTING AND EXECUTING ARBITRATION AGREEMENTS Consider: • Providing notice to the employee of the arbitration clause and having the employee sign a form acknowledging the arbitration clause. • Ensuring that the employee realizes what is being agreed to and what the arbitration agreement entails. • Allowing employees to negotiate terms of the agreement. • Allowing employees to reject terms of the agreement. • Requiring arbitration for all disputes and claims. • Making the terms of the arbitration agreement fair and reasonable for both the employer and the employee. • Drafting the arbitration agreement in a clear and concise manner to avoid any confusion or ambiguity. • Stating specifically in the arbitration agreement whether the agreement is applicable to class action lawsuits. • Detailing in a specific and precise manner the procedures the employer will follow in altering the agreement (i.e. notice to employees, bilateral agreement, vote, etc.). • Ensuring that the steps and procedures used in implementing the policy and in arbitrating the claims are fair and reasonable for both parties. • Following the procedures set forth in the arbitration agreement in every dispute with every employee. • Consulting counsel in drafting, implementing, or altering an arbitration agreement. ©2014 Kopon Airdo, LLC 223 Avoid: • Surprising employees with an arbitration agreement subsequent to commencement of employment. • Including fixed terms and provisions which are non-negotiable. • Pressuring, forcing, or oppressing an employee into consenting to the arbitration agreement. • Permitting employees’ lack of knowledge as to the existence or scope of the arbitration agreement. • Requiring arbitration only for employees’ claims and disputes against the employer. • Drafting the terms and conditions of the agreement in a one-sided manner or in a way that solely benefits the employer. • Drafting the arbitration agreement in a confusing or ambiguous manner. • Enforcing the terms and procedures of the arbitration agreement in a selective or inconsistent manner. • Failing to address whether the agreement is applicable to class actions. • Restricting the types of damages available to employees in arbitrated claims. • Permitting the employer the right to unilaterally cancel or alter the arbitration agreement. ©2014 Kopon Airdo, LLC 224 VARIOUS ILLINOIS STATUTES There are a multitude of state statutes and laws that have an impact upon employment issues. It is important to be aware of the existence of such state statutes. Therefore, this section acts as a guide to cover Illinois statutes that have an impact on employment law issues and practices. Although there are some common themes among all the states, each state’s legislation may differ. As an employer, it is important to stay up-to-date regarding applicable state and local laws regarding employment issues. THE ILLINOIS RELIGIOUS FREEDOM AND CIVIL UNION ACT As of June 1, 2011, same-sex couples have the right to enter into civil unions and obtain many of the same rights as married couples in Illinois. The Illinois Religious Freedom and Civil Union Act provides in pertinent part: “Partners joined in a civil union shall have all the same protections, benefits, and responsibilities under law, whether they are derive from statute, administrative or court rule, policy, common law or any other source of civil or criminal law, as are granted to spouses in a marriage.” Thus, for state law purposes, civilly united couples should be entitled to the same rights as married couples. Some of the major protections that the new law provides to civilly united couples include: • • • • • • • • • Rights against discrimination on the basis of marital status, as set forth in the Illinois Human Rights Act; Emergency medical decision-making power and hospital visitation rights; Adoption and parental rights; Tax benefits at the state and local level; Spousal benefits provided by the State of Illinois; The right to share a room in a nursing home; Domestic relations rights and procedure (including divorce and division of property); Spousal testimonial privilege; and Inheritance rights and equal estate tax treatment. In light of these recent developments, Illinois employers should reexamine their employment policies, particularly with respect to equal employment opportunities and prohibitions against discrimination set forth in the Illinois Human Rights Act. After the Supreme Court’s decision in U.S. v. Windsor, Illinois employers be required to adjust their tax and healthinsurance forms. Same-sex spouses will need to file new IRS and W-4 forms as well. Also, if an employer offers ERISA-covered health insurance to straight spouses, the same coverage must be extended to gay spouses as well. Gay spouses will also be the primary beneficiaries on 401(k) plans. ©2014 Kopon Airdo, LLC 225 • Religious Organizations With respect to religious organizations, the Illinois Religious Freedom and Civil Union Act protects religious organizations from “interference or regulation” in “granting the status, sacrament, and blessing of marriage under wholly separate religious rules and practices.” However, the scope of the Act’s exemption for religious organizations is limited. Indeed, religious adoption agencies have already been informed that if they refuse to allow same-sex couples to adopt, they will no longer be eligible to receive state funding. As for employment discrimination, religious employers should be aware that employment discrimination is governed by the Illinois Human Rights Act and not the Illinois Religious Freedom and Civil Union Act. The Illinois Religious Freedom and Civil Union Act merely requires that civilly united couples be included in the Illinois Human Rights Acts’ prohibition against discrimination on the basis of marital status. This distinction is significant because the Illinois Human Rights Act excludes religious organizations that make hiring in accordance with religion from its definition of “employer.” As such, it appears that under certain circumstances religious employers may make discriminatory employment decisions, so long as those decisions are in accordance with religious beliefs. This is consistent with the rights afforded to religious organizations under the First Amendment of the U.S. Constitution. Nevertheless, it is strongly recommended that such organizations obtain the advice of counsel before proceeding with discriminatory employment decisions in accordance with religious beliefs, as there are many nuances in this area of employment law. For example, while it may be legal to discriminate in accordance with religious beliefs under certain circumstances, it is never legal to harass in accordance with religious beliefs, and sometimes there is a fine line between what constitutes discrimination and what constitutes harassment. Moreover, discriminatory policies that are not enforced consistently may not be protected. For example, courts have held that religious organizations cannot terminate female employees who become pregnant out-of-wedlock, unless they do the same for male employees who impregnate others outside of wedlock. By overlooking such nuances, religious employers can be held liable under state and federal discrimination laws. Religious employers should also be aware that if they purchase employee health insurance plans from insurance companies, such companies will be required by changes in Illinois insurance laws to provide the same benefits for the partners of civilly united employees as the spouses of married employees. Self-insured religious employers, on the other hand, may not be subject to the same changes in insurance laws. However, self-insured religious organizations are strongly encouraged to obtain the advice of counsel before deciding to deny benefits to the partners of civilly united employees. THE ILLINOIS EMPLOYEE CREDIT PRIVACY ACT As of January 1, 2011, Illinois employers are no longer permitted to inquire into the credit history of job applicants and employees pursuant to the enactment of the Employee Credit Privacy Act (“ECPA”). Public Act 096-1426. The rationale behind this law is to protect job ©2014 Kopon Airdo, LLC 226 applicants and employees from the vicious cycle of poor credit and unemployment in one of the worst economies that this country has faced since the Great Depression. Employers should be aware that there are exceptions to the ECPA, which permit employers to make and consider credit checks when hiring for positions that involve: (1) bonding or security under state or federal law; (2) custody of, or unsupervised access to $2,500.00 in cash or marketable assets; (3) signatory power over business assets of $100 or more per transaction; (4) management and control of the business; or (5) access to personal, financial or confidential information, trade secrets, or state or national security information. THE ILLINOIS HUMAN RIGHTS ACT In 1995, the Illinois legislature enacted the Illinois Human Rights Act (“the Act”), 775 ILCS 5/1 et seq. Article 2 of the Act applies to employment and applies to all employers having 15 or more employees within Illinois during 20 or more calendar weeks before the alleged violation. However, with regard to handicap discrimination and sexual harassment, the Act applies to any person employing one or more employees. Pursuant to Section 5/2(b)(2), certain religious corporations are not considered employers under the Act. If an employee files a charge of discrimination under the Act, an employer should consult with counsel regarding whether the employer falls under this particular exemption. The Act prohibits employers from discriminating against applicants and employees on the basis of race, color, religion, national origin, ancestry, age, sex, marital status, handicap, military status, sexual orientation, citizenship status, or unfavorable discharge from military service. The Act also prohibits sexual harassment in the workplace and retaliation for exercising one’s rights under the Act. In addition, in 2009, the Act was amended to protect an employee from discrimination based on his or her “order of protection status.” The Act defines the term “order of protection status” to mean “a person’s status as being a person protected under an order of protection issued pursuant to the Illinois Domestic Violence Act of 1986 or an order of protection issued by a court of another state.” This means that employers may not make adverse employment decisions based on the fact that an employee has an order of protection. Section 2-102 of the Act prohibits employers from imposing a restriction that has the effect of prohibiting a particular language from being spoken by an employee in communications that are unrelated to the employee’s duties. Section 2-103 of the Act prohibits employers from inquiring into or using the fact of an arrest or criminal history record information ordered expunged, sealed or impounded as a basis to refuse to hire, as a basis to segregate or to act with respect to recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure or terms, privileges, or conditions of employment. Nevertheless, employers are entitled to request and use sealed felony conviction information obtained from the Department of State Police under state or federal laws that require criminal background checks in evaluating the qualifications and character of an employee or prospective employee. Moreover, the prohibition against the use of ©2014 Kopon Airdo, LLC 227 the fact of an arrest does not prohibit employers from obtaining or using other information which indicates that a person actually engaged in the conduct for which he or she was arrested. Section 5 of the Act prohibits discrimination in higher education. It applies to any publicly or privately operated university, college, community college, junior college, business or vocational school, or other educational institution offering degrees and instruction beyond the secondary school level. Specifically, this section prohibits any higher education representative from committing or engaging in sexual harassment in higher education or for any institution of higher education to fail to take remedial action, or to fail to take appropriate disciplinary action against a higher education representative employed by such institution, when such institution knows that such representative was committing or engaging in, or committed or engaged in sexual harassment. Individuals may file charges of discrimination with the Illinois Department of Human Rights (“IDHR”) within 180 days of the violation of the Act. The IDHR will attempt to resolve the matter through mediation. If mediation is unsuccessful, the IDHR will investigate the charge and conduct a fact-finding conference. The IDHR has 365 days to conclude its investigation, unless the parties agree in writing to an extension. After the investigation, a written report is prepared, indicating whether or not the investigator found “substantial evidence” of a violation of the Act. If the IDHR files a dismissal order based on a determination that there is no substantial evidence of a violation, the complainant has the right to either seek review of the dismissal order by the Illinois Human Rights Commission (“the Commission”) or file a civil action in circuit court, which will be conducted in accordance with the Illinois Code of Civil Procedure. The deadlines are as follows: • • If the complainant chooses to seek review with the Commission, he must file his request within 30 days of receipt of the IDHR’s notice of dismissal. If the complainant chooses to file a civil action, he must do so within 90 days after receipt of the IDHR’s notice of dismissal. If the complainant files a request for review with the Commission, he is barred from later commencing a civil action in the circuit court. If the IDHR determines that there is substantial evidence of a violation of the Act, the complainant has the right to file a civil action in circuit court or request that the IDHR file a complaint with the Commission on his behalf. The deadlines are as follows: • If the complainant opts to file a civil action, he must do so within 90 days after receipt of the IDHR’s notice. • If the complainant chooses to have the IDHR file a complaint with the Commission, he must request such in writing within 14 days after receipt of the IDHR’s notice. ©2014 Kopon Airdo, LLC 228 • If the complainant fails to timely request that the IDHR file the complaint, the complainant may only commence a civil action in circuit court. If the IDHR does not issue its report determining whether there is substantial evidence of a violation of the Act within 365 days after the charge is filed (or after any extension period agreed to in writing by the parties), the complainant has 90 days to either file his own complaint with the Commission or commence a civil action in circuit court. However, a complainant who files a complaint with the Commission is barred from later commencing a civil action in circuit court. In a civil action in circuit court, either the plaintiff or defendant may demand a trial by jury. Although employees must still initially file their discrimination complaints under the Act with the IDHR, the amended Act provides employees several opportunities during the course of the administrative proceedings to take their claim directly to circuit court. The significance of this amendment is that employees now have, for the first time, the opportunity to have a jury decide their case. Under the new law, claimants must file their suits in the circuit court for the county in which the alleged job discrimination occurred. While they are still entitled to all of the same remedies previously available before the Commission alone, they now also have the enhanced procedural right to a jury’s decision of all contested fact issues, including discriminatory intent. THE VICTIMS’ ECONOMIC SECURITY AND SAFETY ACT The Victims’ Economic Security and Safety Act (“VESSA”), enacted in 2003, is designed to promote the State’s interest in reducing domestic violence, dating violence, sexual assault, and stalking, by enabling victims of domestic or sexual violence to maintain the financial independence necessary to leave abusive situations, achieve safety, minimize physical and emotional injuries from domestic or sexual violence, and reduce the devastating economic consequences of domestic or sexual violence to employees. 820 ILCS 180/1 et. seq. VESSA requires covered employers to provide leave and other accommodations to employees and their family members who are victims of domestic abuse or sexual violence. Under the 2009 amendments to VESSA, the definition of “family or household member” was expanded to include any person related by blood, or by present or prior marriage, and any other person who shares a relationship through a son or daughter. VESSA requires employers with 50 or more employees to allow employees who are victims of domestic or sexual violence to take up to 12 weeks of unpaid leave to seek medical attention, psychological or other counseling, legal assistance, or relocation. Additionally, under the 2009 amendments to VESSA, these protections are expanded to employees who work for smaller businesses. Under the new law, employers with 15 to 49 employees must provide up to eight weeks of unpaid leave to such victims, while employers with 50 or more employees must still provide up to 12 weeks of unpaid leave to victims. Unlike the FMLA, the 2009 amendments to VESSA provide that employers may not require that employees substitute other forms of paid or unpaid leave, such as vacation, personal ©2014 Kopon Airdo, LLC 229 leave, or FMLA, instead of using VESSA leave. Consequently, employees could utilize their maximum allocation of VESSA leave and then, in the same 12-month period, use any accrued paid time off. Employees, however, may elect to use those other forms of paid or unpaid leave if they so choose. Moreover, unlike the FMLA, substitution must be allowed even if the leave would not ordinarily be available under the applicable policy. For example, an employee must be permitted to substitute paid sick leave for VESSA leave even in situations where the employee is taking VESSA leave for a reason for which sick leave is not normally available. VESSA applies to all employees, regardless of their length of employment. Thus, VESSA is viewed as an improvement to the leave provided under the FMLA. However, VESSA does not provide additional time if the request for leave also qualifies under the FMLA. When an employee takes leave for a reason that would qualify under both the FMLA and VESSA (for instance, to recover from injuries sustained as a result of domestic violence), the employee’s VESSA and FMLA leave may run concurrently. Further, FMLA leave time counts against an employer’s unpaid leave time available under VESSA. If feasible, prior to taking any leave, employees must provide their employers with 48 hours’ notice. However, employees need not provide notice where it is not “practicable” to do so. Leave may be taken in increments of hours, days, or weeks, as needed. Employers may require evidence that leave is being requested for one of the following VESSA reasons: • To seek medical attention for, or recovery from, physical or psychological injuries caused by domestic or sexual violence to the employee or the employee’s family or household member; • To obtain victim services for the employee or the employee’s family or household member; • To obtain psychological or other counseling for the employee or the employee’s family or household member; • To participate in safety planning, including temporary or permanent relocation or other actions to increase the safety of the victim from future domestic or sexual violence; or • To seek legal assistance to ensure the health and safety of the victim, including participating in court proceedings related to the violence. Certification or evidence of the need for leave can be obtained via a sworn statement from the employee as to the reason for needing leave, documentation from a victim services organization, attorney, clergy member, or medical or other professional from whom the employee or the employee’s family or household member has sought assistance, and/or a police record or other reasonably corroborating evidence. This certification must be provided within “a reasonable period” of time after the employer requests the certification. Like the FMLA, VESSA requires employers to provide health benefits to an employee on VESSA leave. Also, upon return from leave, employees are entitled to be restored to the position ©2014 Kopon Airdo, LLC 230 held when the leave commenced or to an equivalent position with equal pay, benefits, and other conditions of employment. Further, when an unscheduled absence occurs, an employer may not take any action against an employee if the employee, upon request of the employer, provides certification under VESSA within a reasonable time after the absence. Employers must maintain the confidentiality of all information pertaining to the use of VESSA leave, the notice of an employee’s intention to take VESSA leave, and the leave certification provided by the employee. VESSA further provides that employers (defined as the State or any agency of the State, any unit of local government or school district, or any person that employs at least 50 employees) may not discharge or discriminate against an employee who is a victim of domestic violence or who has a family or household member who is a victim of domestic violence, for taking up to a total of 12 weeks of leave from work during any 12-month period to address domestic violence. VESSA also prohibits employers from discriminating against employees who are or are perceived to be victims of sexual or domestic abuse. This includes any retaliatory acts against employees who attempt to exercise their right to leave under the Act. Discrimination is further defined to include employers who refuse to make reasonable accommodations for employees who qualify under VESSA. Examples of accommodation include modification of an employee’s job requirements, changes to physical workplace conditions, and implementation of certain safety precautions. In addition, VESSA requires employers to provide “reasonable accommodations” to the known limitations of employees who are victims of domestic or sexual violence. The amendments specify that a reasonable accommodation must be timely and that “any exigent circumstances or danger facing the employee or his or her family or household member shall be considered in determining whether the accommodation is reasonable.” The 2009 amendments expand VESSA’s reasonable accommodations to include an “adjustment to a job structure, workplace facility, or work requirement, including a transfer, reassignment, or modified schedule, leave, a changed telephone number or seating assignment, installation of a lock or implementation of a safety procedure, or assistance in documenting domestic or sexual violence that occurs at the workplace or in work-related settings, in response to actual or threatened domestic or sexual violence.” VESSA requires employers to notify employees of VESSA’s existence. Therefore, employers must post a notice in the workplace summarizing the requirements under VESSA. The 2009 amendments provide that employers who fail to post the Illinois Department of Labor’s mandatory poster may not rely on an employee’s failure to provide the required notice to deny leave. Employees who are refused unpaid leave may file complaints with the Illinois Department of Labor. If an employer is found to have violated VESSA, the Illinois Department of Labor may require the employer to pay damages equal to the amount of wages, salary, employment benefits, public assistance, or other compensation denied or lost, with interest, or to provide equitable relief, including but not limited to reinstatement, promotion and reasonable accommodations. If warranted, attorney fees and court costs may also be collected by an employee. ©2014 Kopon Airdo, LLC 231 An employee has up to three years after an alleged violation of the Act to file a complaint with the Illinois Department of Labor. ILLINOIS EQUAL PAY ACT The Illinois Equal Pay Act (“IEPA”) applies to all employers in Illinois with four or more employees. It prohibits employers from paying unequal wages to men and women doing the same or substantially similar work, requiring equal skill, effort, responsibility, and under similar working conditions. 820 ILCS 112/10(a). An employer is also prohibited from reducing the wages of other employees in order to comply with the IEPA. The IEPA prohibits an employer from acting in a manner that would interfere with, restrain, or deny the exercise or the attempt to exercise any right under the IEPA. Specifically, the IEPA provides that it is unlawful for an employer to discharge or otherwise discriminate against an employee who has: • filed a charge or caused a proceeding to be instituted under the IEPA; • given or intends to give information in connection with any inquiry or proceeding relating to any right provided under the IEPA; or • testified or intends to testify in any inquiry or proceeding relating to a right provided under the IEPA. 820 ILCS 112/10(c)(1)-(3). However, the statute allows discrimination to exist where the payment is made under: (1) a seniority system; (2) a merit system; (3) a system that measures earnings by quantity or quality of production; or (3) a differential based on any other factor other than (i) sex or (ii) a factor that would constitute unlawful discrimination under the Illinois Human Rights Act. 820 ILCS 112/10(a)(1)-(4). Under the 2009 amendments to the IEPA, employees are now required to file a wage complaint. Also significant, employees previously had only 180 days from the date the employee learned of the violation to file an administrative complaint. Now, employees may file a complaint within one year of the underpayment. Further, an employee now has four years (rather than three) from the date of underpayment to file a lawsuit against the employer. The amendments also change the method for determining when a wage violation has occurred in light of the Lilly Ledbetter Fair Pay Act. Previously, the limitations period began running on the date the employee learned of the underpayment, but it now starts on the date of the underpayment, which occurs each time an employee is underpaid. Therefore, an employee may sue an employer based upon a compensation decision made many years before, as long as that decision has affected the employee’s paycheck within the past four years. The recent amendments to the IEPA also impose greater recordkeeping requirements on employers. Employers now must “make and preserve records that document the name, address, and occupation of each employee, the wages paid to each employee, and any other information ©2014 Kopon Airdo, LLC 232 the Illinois Department of Labor Director may deem necessary and appropriate for enforcement” for at least five years. Previously, employers had to maintain records for only three years. The Illinois Department of Labor is responsible for enforcing the provisions of the IEPA by conducting investigations, inspecting records, and determining whether violations of the IEPA have occurred. 820 ILCS 112/15. If an employer is found in violation of the IEPA, the following damages may be imposed: • The entire amount of any underpayment together with interest and the costs and reasonable attorneys’ fees as may be allowed by the court and as necessary to make the employee whole; • A civil penalty not to exceed $2,500 for each violation for each employee affected. In considering the amount penalized, the size of the employer’s business and the gravity of the violation will be considered; • After the expiration of 15 days from being ordered by the Director of Labor to pay wages due to an employee, the employer is liable to pay 1% per calendar day in arrears of the date ordered to pay the employee; and • In situations involving knowing discrimination for purposes of retaliation against an employee exercising rights under the IEPA or participating in proceedings under the IEPA, the employer may be subject to any equitable relief, and to pay damages for the value of any lost benefits, back pay, and front pay that is necessary to effectuate the purposes of the IEPA, so long as the employee has taken steps to mitigate the damages. 820 ILCS 112/30 & 112/35. PRIVACY IN THE WORKPLACE STATUTES It has become increasingly common for state legislatures to enact statutes granting employees a certain amount of privacy from their employers. For example, the Illinois Right to Privacy in the Workplace Act (“the Act”) provides that employers are precluded from implementing employment actions on the basis of an employee’s or applicant’s private activities. 820 ILCS 55/5. The Act provides that it is unlawful for an employer to refuse to hire or to discharge any individual, or otherwise disadvantage any individual, with respect to compensation, terms, conditions or privileges of employment because the employee uses lawful products (i.e., cigarettes or alcohol) off the employer’s premises during non-working hours. The Act does provide an exception to nonprofit organizations whose primary purpose or objective is to discourage use of the lawful product. An employer is also in violation of the Act if the employer terminates or negatively responds toward an employee exercising his or her rights under the Act or assists another in bringing or proving a claim under the Act. 820 ILCS 55/15. Additionally, an employer is prohibited from inquiring into whether a prospective employee has ever filed a claim for benefits under a Worker’s Compensation Act or Worker’s Occupational Diseases Act or received benefits under either of these Acts. 820 ILCS 55/10. Employers are also ©2014 Kopon Airdo, LLC 233 prohibited from requesting passwords to social networking sites from current employees and applicants. Id. However, employers may promulgate and maintain policies that govern employee Internet, social network, and e-mail use. Id. Employers may also monitor employee use of electronic equipment so long as the employer does not obtain passwords to do so. Id. The Illinois Director of Labor is responsible for enforcing and administering the provisions of the Act. In doing so, the Director of Labor may issue rules and regulations necessary to enforce the Act. An employee may file a complaint alleging a violation of the Act with the Department of Labor. The Department of Labor is responsible for investigating the complaint, and it may issue search warrants or subpoenas to inspect records. The Department of Labor will attempt to resolve the dispute through conciliation. If the claim is not resolved and the Department of Labor determines that the employer violated the Act, the Department of Labor may commence a civil action in circuit court to enforce the provisions of the Act and compel compliance. The circuit court in the county in which the employer resides or is employed shall have jurisdiction over claims brought under the Act. If the Department of Labor does not bring a civil lawsuit after the conciliation process, the employee may bring a lawsuit should he or she choose to do so. However, an employee may bring a claim under the Act in circuit court only when the Department of Labor fails to resolve the claim and the Department does not file its own suit in any circuit court. Hampton v. Village of Washburn, 317 Ill.App.3d 439 (4th Dist. 2000). Therefore, if the Department of Labor resolves the conflict or if the Department fails to settle the matter and brings the claim to a circuit court, the employee is not entitled to bring the claim to a civil circuit court on his or her own. A court may punish an employer who fails to comply with a court order by holding the employer in contempt of court. An individual found to violate the Act is guilty of a petty criminal offense. If an employee succeeds in his or her claim, the court may award: • Actual damages and costs; or • Reasonable attorneys’ fees, actual damages, or $200, plus costs, if there is a willful and knowing violation of the Act. However, an employee’s claim will be dismissed if it is shown that alleged violations of the Act are based solely on an employer’s offering health, disability, or life insurance policies that make a distinction between employees for the type of coverage or the price of coverage based upon the employee’s use of lawful product. 820 ILCS 55/20. PERSONNEL RECORD REVIEW ACT It is also common for states to enact legislation that entitles an employee, under certain circumstances, to review his/her personnel records possessed by the employer. An example of such legislation is the Illinois Personnel Record Review Act (“the Act). 820 ILCS 40/1 et. seq. This legislation only applies to employers with five or more employees exclusive of the employer’s parent, spouse, or child or other members of the employer’s immediate family, and ©2014 Kopon Airdo, LLC 234 includes an agent of the employer. To be covered under the Act, an employee must be a person currently employed, subject to recall after layoff or leave of absence, with a right to return to a position with the employer, or a former employee who has terminated service within the preceding year. The Act took effect in 1984, and provides that every employer shall, upon an employee’s request, permit the employee to inspect any personnel documents which are, have been, or are intended to be used in determining the employee’s qualifications for employment, promotion, transfer, additional compensation, discharge or other disciplinary action. The employer may require the employee to provide a request in writing on a form furnished by the employer. This right extends to any personnel records of the employee that the employer maintains or contracts with others to maintain. The employee may inspect all or part of the file. The employer shall grant an employee at least two inspections in one calendar year when the requests are made at reasonable intervals, unless a collective bargaining agreement provides otherwise. The employer shall allow the inspection within seven working days after the request is made. However, if the employer is capable of showing that the request could not be satisfied within seven working days, an additional seven working days will be permitted to comply with the request. The inspection shall occur at a location reasonably near the place of employment and during normal working hours. The employer may allow an inspection to take place in a location other than where the records are maintained or at a time other than during normal working hours if it would be more convenient for the employee. There are several exceptions to the application of the Act. An employee is not given a right to inspect his or her personnel file regarding: • letters of reference for that employee; • documentation of external peer reviews for academic employees of institutes of higher education; • materials concerning the employer’s staff planning, such as records of business developments, expansion, closing or operational goals; • test documents or any portion of a test document; • information of a personal nature about a person other than the employee, if releasing the information would constitute a clearly unwarranted invasion of privacy; • employers who do not maintain personnel records; • records relevant to a pending claim between the employer and the employee that may be discovered through judicial process; and ©2014 Kopon Airdo, LLC 235 • investigatory or security records which, if disclosed, may reasonably be expected to harm the employer’s property, operations, or business. 820 ILCS 40/10. After the review period, an employee may obtain a copy of the information in the employee’s personnel record. The employer may charge the employee a fee for the copy services, but the fee must be limited to the actual cost of duplicating the information in the record. 820 ILCS 40/3. The Act also punishes employers for not including information or documents in the employee’s record which are required by the Act to be in the employee’s file. If an employer fails to include information in an employee’s personnel record, the employer will not be permitted to use such information in any subsequent judicial or quasi-judicial proceeding. However, if it is found that the information was not intentionally excluded from the personnel file, the information may be used if the employee is allowed to inspect the documents or has been given a reasonable time to perform an inspection. 820 ILCS 40/4. If an employee disagrees with the contents of his or her personnel file, he or she may seek to have the information removed upon a mutual agreement with the employer. If an agreement is not reached, the employee may submit a written statement explaining the employee’s argument, and the statement shall be included in the employee’s file. If either the employer or employee places any information in an employee’s file that is false, either party shall have a remedy available through legal action to have the false information expunged from the file. The Act also prohibits an employer from releasing a disciplinary record or reprimand from the employee’s file to an external third party, except a labor organization representing the employee, unless the employer first provides written notice to the employee. The written notice must be sent by first-class mail to the employee’s last known address and mailed on or before the day the information is disclosed. However, this requirement does not apply if: (1) the employee has waived notice as required under this Act in a signed employment application with another employer; (2) disclosure is ordered to a party in a legal action or arbitration; or (3) the information is requested by a government agency due to a claim or complaint by an employee, or as a result of a criminal investigation by a government agency. A court has held that the Act also prohibits the dissemination of information in an employee’s personnel file via oral statements in addition to written records. Bogosian v. Board of Educ. of Community Unit School Dist. 200, 134 F.Supp.2d 952 (N.D. Ill. 2001). The court also held that an elementary school teacher did not waive his right to notice by discussing incidents of his employment with the press and his parents prior to the school district holding its own press conference where such information was disclosed. The court concluded that an employee can only waive the right to notice under this section through a written job application. When an employer is permissibly releasing information from an employee’s personnel file to a third party, the employer is also required to delete any disciplinary reports, letters of reprimand, or other records of disciplinary action that are over four years old. 820 ILCS 40/8. ©2014 Kopon Airdo, LLC 236 The Act also mandates the types of information an employer may keep in an employee’s personnel file. For instance, an employer is not allowed to maintain records of an employee’s associations, political activities, publications, communications or non-employment activities, unless the employee submits such information in writing to the employer or authorizes the employer in a written statement to gather such information. 820 ILCS 40/9. The Illinois Department of Labor is responsible for enforcing the provisions of the Act; thus, in raising a violation, an employee is required to file a complaint with the Department of Labor. The Department of Labor will conduct an investigation of the employee’s allegations and attempt to resolve the complaint by conference, conciliation, or persuasion. If the complaint is not resolved, the Department may file an action in the circuit court in the county in which the employee resides, is employed, or where the personnel record is maintained. The employee may commence an action in the circuit court, including an action to compel compliance, where efforts to resolve the conflict with the Department of Labor have failed and the Department has not commenced an action to rectify the alleged violations. 820 ILCS 40/12. Failure to comply with a court order may be punished by contempt of court. If an employer is held in violation of the Act, a court may award an employee the following: (1) Actual damages plus costs; and/or (2) $200, plus costs, reasonable attorneys’ fees, and actual damages if it found that the employer violated the Act willfully and/or knowingly. Further, any individual who violates the Act is also guilty of a petty criminal offense. WAGE PAYMENT AND COLLECTION ACT The Illinois Wage Payment and Collection Act (“the Act”) establishes when, where, and how often wages must be paid, and prohibits unilateral deductions from wages or final compensation without the employee’s consent. 820 ILCS 115/1 et seq. Notably, the Act also prohibits company policies requiring employees to accept direct deposit of paychecks. The Act requires employers to pay each employee his or her wages in a form that may readily be converted into cash (without the need for a personal bank account), unless the employee volunteers to be paid by direct deposit in an account at a bank or financial institution of the employee’s choice. 820 ILCS 115/4 (West 2006); 56 Ill. Adm. Code 300.600. Also, it is important to note that Sections 13 and 14 of the Act state that officers of a corporation or agents of an employer who knowingly permit an employer to violate the Act shall be treated as the employer and may be subject to personal financial liability or may be convicted of a Class A misdemeanor. Further, Section 11 of the Act allows employees to file complaints alleging violations of the Act with the Department of Labor. On August 16, 2007, Illinois amended its Wage Payment ©2014 Kopon Airdo, LLC 237 and Collection Act to allow employees to file a complaint with the Department of Labor alleging violations of the Act by submitting a signed, completed wage claim application on the form provided by the Department of Labor and by submitting copies of all supporting documentation. Complaints must be filed within five years after the wages, final compensation, or wage supplements are due to be paid. The amendment further provides that the Department of Labor shall review applications to determine whether there is cause for investigation and shall limit its investigation to reviewing the three years prior to the date the wages, final compensation, or wage supplements were due. This amendment also amends the Illinois Code of Civil Procedure to provide that actions brought under the Illinois Wage Payment and Collection Act shall be commenced within 10 years after the cause of action accrues. It should be noted, however, that the statute does not prevent employees from filing a lawsuit in lieu of a complaint with the Department of Labor. ©2014 Kopon Airdo, LLC 238 Practical Employment Considerations ©2014 Kopon Airdo, LLC 239 PREVENTATIVE EMPLOYMENT MEASURES This section is meant to provide suggestions for an employer’s course of conduct, as well as preventative measures that employers should consider implementing in the following employment practice areas: Job Postings, Pre-Employment Screening, Hiring, Performance Reviews, Disciplinary Actions, Leave of Absence Policies, Advancements or Promotions, Layoffs and Terminations, and References for Former Employees. JOB POSTINGS When posting job listings, an employer should be certain that it is clear that applications are being sought from persons regardless of age, sex, race, national origin, disability, religion, or any other prohibited basis. (See sections on ADA and Title VII). This can be accomplished by stating directly in the job advertisement that the employer is an equal opportunity employer. However, a less direct but effective message is sent when positions are posted in an advertising medium that has widespread readership. The following are helpful suggestions to bear in mind when posting job listings: Consider: • Listing jobs with newspapers and/or other advertising media that are circulated to a widespread readership with varied demographics. • Advertising jobs in gender-neutral language. • Stating in job postings that the employer is an equal opportunity employer. • Limiting job postings to advertising media that have limited circulation. For instance, do not post a job advertisement only with a Christian newspaper. Instead, make sure the job posting is received by a broad readership (See ADA and Title VII sections regarding religious exemptions). • Making job descriptions specific to one gender (i.e. do not advertise a job opening for a cleaning woman or a maintenance man). • Restricting job applicants to a certain age or using descriptive language which would imply that only younger applicants will be considered. Avoid: PRE-EMPLOYMENT SCREENING Employers often complete background checks on applicants and receive consumer reports during employment. Some employers only want an applicant’s or employee’s credit payment records; others want driving records and criminal histories. For sensitive positions, it is not unusual for employers to order investigative consumer reports – reports that include interviews ©2014 Kopon Airdo, LLC 240 with an applicant’s or employee’s friends, neighbors, and associates. All of these are considered consumer reports if they are obtained from a consumer reporting agency (“CRA”). Investigating the background of a potential employee through pre-employment screening can minimize the risk of negligent-hiring lawsuits. Companies can be held liable for the actions of a new employee especially if the employer did not perform a background check. Employers often use screening mechanisms when hiring new employees and when evaluating employees for promotion, reassignment, and retention. Sections 604, 606 and 615 of the Fair Credit Reporting Act (“FCRA”) spell out an employer’s responsibilities when using consumer reports for employment purposes. Under the FCRA, businesses are required to have employees sign a disclosure form granting authorization to perform a background check. The FCRA is not restricted to credit reports, but also includes all consumer reports obtained by a CRA. Before an employer rejects an applicant based upon his or her credit report, the employer must make a pre-adverse action disclosure that includes a copy of the report and a summary of consumer rights under the FCRA. This notice must also inform the individual how to dispute the rejection. Laws vary from state to state as to how and what information can be used during the preemployment screening process. Certain state laws prohibit using certain aspects of a criminal record during a background check for employment purposes. For instance, the Illinois Human Rights Act prohibits the use of arrest records as a justification for an adverse employment decision. This is due to the disparate impact on certain minority groups that could result. In 2012, the EEOC approved new federal enforcement guidelines related to the use of arrest and conviction records by employers. Essentially, the new guidelines state that most employers cannot deny a job simply because a person has been arrested or even convicted. Instead, employers should develop targeted screens taking into account the nature of the conviction, the particular duties of the job, and the time that has passed since the conviction. It is wise to consult with counsel familiar with your state and local laws before delving too deeply into the criminal past of an employee or an applicant for employment. Damages There are legal consequences for employers who fail to obtain an applicant’s permission before requesting a consumer report or who fail to provide pre-adverse action disclosures and adverse action notices to unsuccessful job applicants. The FCRA allows individuals to sue employers for damages in federal court. A successful plaintiff is entitled to recover court costs and reasonable legal fees. The law also provides for punitive damages for deliberate violations. In addition, the Federal Trade Commission, other federal agencies, and some states may sue employers for non-compliance and obtain civil penalties. ©2014 Kopon Airdo, LLC 241 Consider: • Implementing pre-employment screening to verify employment references, personal references and academic degrees. • Outsourcing the pre-employment screening to a consumer reporting agency. In hiring an outsider, the employer will receive assistance with finding accurate, complete information regarding job candidates. An outsourcing partner should be able to steer you through the legal requirements as well as federal and state regulations regarding background screening. • Centralizing the background checking process (or the results received from an outside background checking agency) in one department, such as Human Resources. Avoid: • Allowing widespread access to pre-employment screening results to individuals who are not directly involved in the process for a business-related reason. • Implementing a system of pre-employment screening that is not administered evenhandedly. • Using pre-employment screening to discover negative information on isolated employees or groups of employees. HIRING The interview and hiring process can be intimidating not only for the potential employee, but also for the employer – especially in light of the requirements imposed by federal statutes. Therefore, familiarity with Title VII, the Americans with Disabilities Act, the Age Discrimination in Employment Act, the Civil Rights Act of 1991, and the Equal Pay Act is essential for all those involved in the interview and hiring process. An employer’s policy of nondiscrimination must carry over from the job posting process to the hiring process. Even when intentions are good, often the wrong impression may be conveyed by interview questions that are inappropriately posed. The following suggestions may be of assistance in avoiding the use of inappropriate interview questions and other pitfalls during the hiring process: Consider: • Periodically educating supervisors and others making hiring decisions as to the requirements of the ADA, Title VII, the ADEA, the Civil Rights Act of 1991, the Equal Pay Act, and any relevant state or local statutes. • Soliciting and accepting applications from persons from all walks of life. ©2014 Kopon Airdo, LLC 242 • Conducting interviews that focus on the individual’s abilities and qualifications in addition to the requirements of the job. • Asking potential employees whether they feel they can perform the requirements of the job. • Hiring individuals based on their qualifications and legitimate employer requirements. • Striving for a diverse workforce. Avoid: • Leaving supervisors to fend for themselves when making hiring decisions. • Restricting interviews and hiring to a particular age, sex, race, religion, or national origin. • Excluding persons with disabilities from the hiring process. • Asking an individual’s age in an interview. • Asking questions that are specific to an applicant’s personal life. (i.e., “Are you married?” or “Do you intend to have children?”). Instead, ask the individual to relay something about him or herself. • Asking the individual if he or she has a disability or any work restrictions. Instead, describe the essential functions of the position, and ask the individual if he or she can meet the requirements. • Asking about an individual’s health. This may be construed as an ADA violation if the individual has a disability or is perceived to have a disability. • Asking an individual to disclose his or her national origin during an interview. If the individual volunteers the information, that is fine. If not, the information is not relevant to the hiring process. • Asking an applicant about his or her religion, unless the employer falls within one of the statutory exemptions discussed previously in this manual. Seek legal advice first. PERFORMANCE REVIEWS Performance reviews are essential for a number of reasons. Reviews provide employers with an opportunity to evaluate the proficiency and productivity of their workforce. They also provide employees with useful information regarding their performance. Written performance reviews also provide critical documentation that can assist in an employer’s defense if and when an employee alleges claims of discrimination. Therefore, it is in the employer’s best interest to ©2014 Kopon Airdo, LLC 243 ensure performance reviews are periodically given and documented in an employee’s personnel file. Consider: • Conducting reviews on a set schedule and sticking to it (i.e. every six months or yearly). • Having each employee reviewed by more than one source to ensure objectivity. • Having a pre-printed form for reviews indicating specific areas to be critiqued. • Ensuring that reviews are fair and accurate, highlighting both the good and the bad. • Having reviewers meet with employees to explain the evaluations. • Clearly conveying to employees the areas that need improvement and drafting a plan for improvement. • Showing employees the written reviews. • Allowing employees to make written comments on the review form. • Having the employee sign the form, indicating that he or she was apprised of its contents. • Keeping review forms as part of employee personnel files. Avoid: • Procrastinating or failing to provide timely reviews. • Leaving supervisors to fend for themselves regarding how and when to conduct reviews. • Prohibiting employees from examining written reviews. • Refusing to accept employee comments regarding reviews. • Reviewing certain employees but not others. DISCIPLINARY ACTION It is essential that employers have a uniform system of disciplinary action in place. Often, it becomes necessary to terminate an employee who does not comply with the employer’s policies or rules. However, if no documentation regarding disciplinary infractions or corrective action is contained in an employee’s personnel file, it becomes more difficult to defend wrongful termination suits. Therefore, a written system of progressive discipline should be in place, distributed to employees and followed by the employer. ©2014 Kopon Airdo, LLC 244 Consider: • Having a written system of progressive discipline in place (i.e. oral warning, written warning, suspension and termination). • Making sure that the established disciplinary action policy is followed. • Advising employees of the disciplinary action policy. • Keeping written records of any disciplinary action taken and the reasons for the action, including a record of oral warnings. • Having pre-printed forms for each step of disciplinary action. • Counseling employees when any disciplinary action is taken and advising them as to how they can improve. • Having the employee sign a form indicating that a meeting regarding the infraction was held. The form should detail any corrective suggestions and actions taken by the employer. • Enforcing the progressive discipline policy evenhandedly (i.e. no extra chances for favorite employees). • Providing an exemplary list of actions for which discipline may result (i.e. tardiness, absenteeism, poor performance). • Ensuring that supervisors are aware of and follow the disciplinary policy. • Informing the employee and documenting that the employee was advised that further infractions may result in additional disciplinary action up to and including termination of employment. Avoid: • “Papering the file” after the fact. • Letting supervisors devise their own system of progressive discipline. • Overlooking offenses when committed by favorite employees. • Enforcing disciplinary policies selectively. • Refusing employees the opportunity to review their disciplinary records. ©2014 Kopon Airdo, LLC 245 LEAVE OF ABSENCE POLICIES An employee may request a leave of absence for a variety of reasons, such as pregnancy, illness, disability, illness of a family member, etc. It is important when formulating a policy regarding leaves of absence to ensure that consideration is given to the ADA, the FMLA, and Title VII, as well as any state or local ordinances. As a general rule, leave of absence policies should be uniform, regardless of the reason for the leave. For example, the maternity leave policy should not be less favorable than the policy for disability leave, in order to avoid pregnancy discrimination claims. Consider: • Drafting a leave of absence policy and advising employees of the policy in writing upon hiring. • Making sure the policy complies with the ADA, the FMLA, and Title VII, provided the company meets the threshold number of employees for each of these statutes. • Making sure leaves taken for one particular reason (i.e. maternity) are fair when compared to leaves taken for other reasons, in order to avoid discrimination claims (i.e. pregnancy discrimination). • Ensuring that the policy is enforced evenhandedly. • Educating supervisors with respect to the policy. • Maintaining accurate records when leaves are requested and taken. Avoid: • Subscribing to the policy of “making it up as we go along.” • Bending the rules for favorite employees or tightening the rules for less-favored employees. • Changing policies without notice to employees. • Applying different standards and policies based on the purpose for the requested leave of absence. ADVANCEMENTS OR PROMOTIONS Federal employment statutes (as well as many state and local statutes) prohibit discrimination with respect to advancement and promotion. Therefore, common sense dictates that the best policy to follow when seeking to promote an employee or fill a vacant spot within ©2014 Kopon Airdo, LLC 246 the organization is to choose the most qualified individual without regard to race, sex, national origin, age, religion, disability or any other prohibited basis. It is important that employment decisions regarding promotions have a clear, legitimate basis. Thus, an employer should always be able to clearly articulate a well-founded, nondiscriminatory reason for its choice to promote or advance one candidate over another. Consider: • Clearly stating the requirements for the job. • Advancing or promoting individuals who have the requisite qualifications, without regard to sex, age, race, national origin, religion, disability or any other prohibited basis. • Choosing the most qualified candidate. • Documenting interviews and reasons for granting or denying advancement or promotion. Avoid: • Restricting applications for advancement to a particular class (i.e. men or those under the age of 40). • Circulating the word about open positions only to favorite or selected employees. • Considering only members of a certain class or race for advancement or promotion. LAYOFFS AND TERMINATIONS As with all other employment decisions, layoffs and terminations should be effected without regard to age, sex, race, national origin, religion, disability or any other prohibited basis. Therefore, it is imperative that employers have a clear policy regarding layoffs and terminations. A policy that has both a nondiscriminatory intent and a nondiscriminatory impact should be enacted (i.e. last hired, first laid off). If applicable in the employer’s state, employee handbooks should clearly indicate that employees are “at-will,” meaning that they may be terminated at any time, with or without notice, and for any reason. Although this policy may seem harsh, it protects employers against lawsuits alleging breach of contract for termination in violation of a handbook provision. Furthermore, when employees are terminated for cause, a clear record should be maintained in the employee’s personnel file showing progressive discipline leading up to the termination. Consider: • Having a nondiscriminatory written policy regarding layoffs and terminations, and following it. ©2014 Kopon Airdo, LLC 247 • Having a legitimate reason for all termination decisions. • Making sure that if the termination decision relates to discipline or performance, the employee’s personnel file has been properly documented before the fact. • Advising employees of all adverse termination decisions in person. • Advising the employee of the real reason for the adverse action. Keeping this information from the employee may create an inference that the employer has “something to hide” and can lead to a discrimination suit. • Providing supervisors with a pre-printed form for terminations with a space for the reason for termination. Have the employee sign the form and keep it in the employee’s personnel file. Avoid: • Playing favorites when it comes to layoffs. • Letting factors such as race, age, sex, disability, national origin, religion or other prohibited bases play a role in layoff or termination decisions. • Keeping the reason for the layoff or termination from the employee. • Failing to properly document the employee’s personnel file regarding the reason for the termination. • “Papering the file” after the fact with documents regarding the reasons leading up to the termination. Instead, make sure the file is properly documented ahead of time. REFERENCES FOR FORMER EMPLOYEES Many employers find it difficult to deal with providing references for former employees, especially for those employees who left the employer under difficult circumstances. The most trying circumstances are those involving terminations or situations where the employee left as part of an agreed separation and/or in exchange for some form of compensation or consideration. In situations where the employer is considering entering into a separation agreement with an employee, the agreement should address how references will be handled. This can be negotiated and agreed to at the time of the employee’s separation so that problems are unlikely to arise later. Consider: • Implementing a policy that designates a person or department, most likely Human Resources, to handle references. ©2014 Kopon Airdo, LLC 248 • Indicating within the policy that supervisors and other employees are prohibited from responding to reference requests. • Limiting reference information to dates of employment; the position held; a basic description of the duties associated with the position; and a confirmation of the employee’s final salary. Avoid: • Leaving supervisors to fend for themselves when giving references, especially for employees who were terminated or separated under negative circumstances. ©2014 Kopon Airdo, LLC 249 EMPLOYEE HANDBOOKS An “employee handbook” generally refers to a collection of personnel and benefits policies written by an employer and disseminated to its employees. Employee handbooks are often the source of an implied contract between the employer and employee, and may limit the employer’s ability to discharge an otherwise at-will employee. Currently, over half of the 50 states have found employee handbook language to be contractually binding on the employer. Careful wording of employee handbooks and manuals will decrease the risk of a finding that an implied contract exists, thus protecting an employer from liability. Fortunately for employers, there is a considerable amount of state case law which cites examples of language that do not give rise to an implied contract. AT-WILL EMPLOYMENT “Employment-at-will” means that an employer may discharge an employee for a good reason, no reason, or even a bad reason, as long as the reason is not unlawful (i.e. discriminatory). If a state is an employment-at-will state, then as a general rule, courts will presume that an employment relationship is an at-will relationship. If, on the other hand, the state does not follow the employment-at-will doctrine, an employer’s ability to discharge an employee for no reason may be limited. In employment-at-will states, this presumption of an employment-at-will relationship may be overcome if the employee can demonstrate that he or she and the employer had agreed otherwise. Usually, this means the employer and employee entered into an agreement that the employer may only discharge the employee “for cause” or pursuant to certain agreed-upon conduct. Furthermore, the employer and employee may agree that the employee is entitled to certain procedures before discipline and discharge can take place. Such an agreement between the employer and employee often takes the form of a written contract. However, even without a written contract, courts will, at times, find that an implied contract arose out of the employer’s conduct (oral promises and representations), out of the course of dealing between the parties, or from employee handbooks and manuals. Such implied contracts may limit the employer’s ability to discharge an otherwise at-will employee. If the employer and employee have contracted (either expressly or by implication), then employment is not at-will, and a discharged employee may have a cause of action against the employer. Therefore, if the employer does not follow the terms of the contract, the employee may have a breach of contract claim against the employer. Nonetheless, employers must keep in mind that regardless of the relationship between the employer and the employee, employees can always choose to pursue a cause of action against an employer for statutorily prohibited conduct (i.e. discrimination, retaliation, harassment, etc.). ©2014 Kopon Airdo, LLC 250 HANDBOOKS & IMPLIED CONTRACTS If a court determines that an employer’s handbook gives rise to an implied contract between the parties, an employer cannot then discharge or discipline an employee without following the terms of the handbook. For example, if the handbook contains a systematic discipline procedure, the employer may be liable for breach of contract if it disciplines the employee in a manner that is inconsistent with the expressed procedure. Likewise, if the handbook states that an employee can only be discharged for specific, articulated conduct, the employer may be found in breach of contract if it discharges the employee for conduct which is not one of the reasons articulated as leading to discharge in the handbook. In determining whether certain terms in an employee handbook contractually bind the employer, the most common thread among court decisions is the existence of a definite promise by the employer to not discharge the employee except “for cause” or for the reasons articulated in the handbook. Whether or not a court finds the existence of an implied contract is heavily dependent on the specific language contained in the employee handbook. Therefore, it is important that employers carefully draft their handbooks to ensure that no promises are made. Use of terms such as “may” and “could” as opposed to “shall” and “will” help avoid the appearance that a promise has been made. Courts have taken many different approaches toward determining when an employment handbook constitutes an implied contract. In Duldulao v. St. Mary of Nazareth Hospital, 505 N.E.2d 314 (Ill. 1987), the Illinois Supreme Court found that an employee could defeat the presumption of employment-at-will by establishing three factors relative to a handbook: (1) The handbook language contains a promise clear enough that an employee would reasonably believe an offer was made; (2) The handbook is disseminated to the employee in such a manner that the employee is aware of its contents and reasonably believes it to be an offer; and (3) The employee accepts the offer by commencing or continuing to work after learning of the policy statement. According to the Duldulao court, “when these conditions are present, then the employee's work constitutes consideration for the promises contained in the statement, and under traditional principles a valid contract is formed.” In sum, the court found that “an employee handbook or other policy statement creates enforceable contractual rights if the traditional requirements for contract formation are present.” These three factors were restated in the matter of Ross v. May Company d/b/a Marshall Fields and Co., 880 N.E.2d 210 (2007). If the employee is capable of establishing the above elements, the employee must also show a breach of the promises contained in the handbook and damages as a result of the breach. ©2014 Kopon Airdo, LLC 251 Another approach was followed in Lewis v. Equitable Life Assurance Society of the U.S., 389 N.W.2d 876 (Minn. Sup. Ct. 1986), where the court held that to create an employment contract, a promise of employment on particular terms must be presented in the form of an offer and must be accepted by the employee. The offer must be definite in form and must be communicated to the employee. Acceptance by the employee is satisfied by the employee’s continued employment. Before a court in an employment-at-will state will find that an employee handbook gives rise to an implied contract, there must be a promise clear enough that an employee would reasonably believe an offer has been made. In Helland v. Kurtis A. Froedtert Memorial Lutheran Hospital, 601 N.W.2d 318 (Wis. Ct. App. 1999), the court held that the “at-will” employment relationship is only altered when a handbook contains express provisions from which it can be reasonably inferred that the parties intended to bind each other to a different employment relationship. Generally, if the language contained in the handbook makes specific promises to the employee, it is likely that a court will find the existence of an implied contract. Therefore, if the employer uses language such as “promise(s)”, “the employer will…”, “the employer shall…”, or “the employee has the right(s),” a court may find that the employer made specific promises to the employee. Courts have construed the following instances to constitute an employment contract: • An employer’s handbook containing language that was sufficiently clear to lead an employee to believe that reasonable cause must exist before discharge. Wood v. Wabash County, 722 N.E.2d 1176 (Ill. App. Ct. 1999). The handbook contained detailed steps the employer would take prior to discharge and the actions that would be taken in each step. The handbook also stated that dismissals would be for “reasonable cause” and, if such reasonable cause for dismissal existed, a written notice of such cause would be issued and a hearing scheduled. The court found that the employer only reserved discretion not to use all the steps of the disciplinary procedure and not the use of the procedure in general. • A letter stating: “tenure is achieved after the successful completion of 6 (six) months of service with our agency” and a handbook stating: “[p]ermanent employment status is attained upon successful completion of the tenure probation period with the Agency.” Robinson v. Ada S. McKinley Community Services, 19 F.3d 359 (7th Cir. 1994). The handbook also described disciplinary procedures in mandatory language using the terms “shall”, “must”, and “requires” when describing actions that would be taken by the employer. This language gave rise to a reasonable belief that employees could not be terminated without certain protections. ©2014 Kopon Airdo, LLC 252 • An employment manual that employees were required to read and be “thoroughly familiar with the personnel policies contained” therein within 10 days and sign a signature page because it was “extremely important.” Vajda v. Arthur Andersen & Co., 624 N.E.2d 1343 (Ill. App. Ct. 1993). The manual also stated that employment decisions were to be based on qualifications and merit alone, and the manual contained a clearly established three-warning policy that prescribed specific disciplinary procedures to be used prior to discharging an employee. • An employment handbook containing the following provision: “Except for misconduct serious enough to warrant immediate dismissal, no employee will be discharged without previous warning and a period in which to bring performance up to a satisfactory level.” The court held that this language was definite enough because it limited the right to freely dismiss employees. Because a court in an employment-at-will state must find that there is a clear promise by the employer for there to be a contract, if the employer uses vague and non-promissory language, the at-will relationship will not be altered. Therefore, if the employer uses language such as “may”, “possibly”, or “including, but not limited to…”, a court is much less likely to find that the employer made specific promises to the employees and the at-will employment relationship is not likely to be inadvertently altered. Furthermore, if the handbook clearly states that the employer retains the right to discharge the employee at any time and without notice, a court is not likely to find reasonable reliance by the employee that he or she would only be discharged for cause. Courts have construed the following suggestive or discretionary language to not give rise to an employment contract: • An employee handbook describing conduct that “may be” subject to employee discipline and describing certain types of disciplinary action that might be taken. Frank v. South Suburban Hospital Foundation, 628 N.E.2d 953 (Ill. App. Ct. 1993). The employee manual contained no promise to follow that course of progressive discipline in every situation, and the policies expressly provided that the type of discipline depends entirely upon the severity of the offense, as determined by the employee’s supervisor. The court found that because the language was not mandatory, but discretionary, no contract for employment was formed. • An employee handbook stating: “[V]iolations of the rules and regulations may result in disciplinary action for the offender. . . Violations will be grounds for progressive disciplinary action, which may include a correction interview, written warning, probation, suspension without pay, or termination.” Rudd v. Danville Metal Stamping Co., 550 N.E.2d 674 (Ill. App. Ct. 1990). Since there was no specific description of disciplinary procedures and the handbook did not promise that specific disciplinary procedures would ever be used, no employment contract was formed. ©2014 Kopon Airdo, LLC 253 Courts have construed the following to not constitute employment contracts, based on lack of specificity in the description of disciplinary procedures: • A handbook containing the following provisions: “in most cases disciplinary action will begin with…” and “dismissal may occur immediately.” Orr v. Westminster Village North, 689 N.E.2d 712 (Ind. App. Ct. 1997). Furthermore, the handbook stated that the articulated list of dischargeable violations was “not intended to be all inclusive.” The court held that these statements were vague, general, and gave the employer broad discretion so as to keep the handbook from becoming an implied contract. • A handbook advising employees that “[t]o continue working at [the company], each employee must meet [the company’s] performance expectations. For the few employees who do not make that commitment, progressive discipline and/or discharge may result.” St. Peters v. Shell Oil Co., 77 F.3d 184 (7th Cir. 1996). Since the provision did not require the employer to follow prescribed procedures of progressive discipline, the court held that the plaintiff had no enforceable contract right to progressive discipline. • A handbook which stated that employees would only be discharged for “just cause” and listed specific grounds for an employee’s discipline or dismissal, stating, “violation of policies. . . may result in dismissal. . .[and] [i]f an employee’s work is unsatisfactory, he will be informed of this. . . and encouraged to improve.” Tolbert v. St. Francis Extended Care, 545 N.E.2d 384 (Ill. App. Ct. 1989). The court found that the lack of articulated procedures for dismissal prevented the handbook from becoming an employment contract. Courts have construed the following to not constitute employment contracts based on their non-exclusive list of reasons for termination: • A handbook stating: “dismissal of an employee may result because of . . .” and setting forth five reasons. Toombs v. Champaign, 615 N.E.2d 50 (Ill. App. Ct. 1993). The court held that the employer was not limited to firing an employee only for the reasons listed in its handbook because the list was not exhaustive and other reasons for dismissal were permissible. • An employee handbook asserting six examples of discharge “for cause.” Johnston v. Panhandle Cooperative Association, 408 N.W.2d 261 (Neb. App. Ct. 1987). The court reasoned that because the handbook did not limit the reasons for discharge to the six examples or state that there were any restrictions on the employer’s right to discharge, the employment-at-will status had not been altered. ©2014 Kopon Airdo, LLC 254 • A handbook stating, “in the event of a serious offense, an employee will be terminated immediately.” Hunt v. IBM Mid America Employees, 384 N.W.2d 853 (Minn. Sup. Ct. 1986). The court held that because the handbook neither defined “serious offense” nor gave examples, such vagueness fell short of the specificity necessary for a contractual offer. “ACCEPTANCE” OF THE HANDBOOK Because an implied contract is based on general contract law, courts will require that there be acceptance by the employee of the promises made by the employer. In states that recognize employee handbooks as contracts, court decisions clearly indicate that for there to be acceptance by the employee, the employee must, at a minimum, be aware of the existence of the employee handbook which has been disseminated by the employer. For example, in Hohmeier v. Leyden Community High School Dist. 212, 954 F.2d 461 (7th Cir. 1992), the court held that because the plaintiff did not receive a copy of the policy manual provision regarding termination until her discharge, and she had no idea that such a provision existed until after her discharge, no contract existed. The court held that the plaintiff could not have reasonably believed that a document given to her at the time of termination constituted an offer of employment. Thus, she could not have based her employment on the language in the policy. Similarly, in Harrison v. Sears, Roebuck & Co., 546 N.E.2d 248 (Ill. App. Ct. 1989), the court found that since the plaintiff did not know the manual existed prior to her termination and the manual was not disseminated to employees, the plaintiff did not rely on the manual. Therefore, no contract for employment existed. DISCLAIMERS If a state has adopted the employment-at-will doctrine, one of the most effective tools to ensure that an employee handbook does not give rise to an implied contract is a written disclaimer in the handbook that states that the handbook does not alter the employment-at-will relationship. However, the mere existence of a disclaimer statement does not automatically lead to the preservation of the at-will employment relationship. Whether a particular disclaimer is effective in preserving the at-will relationship is heavily dependent on the applicable state’s court decisions. However, a disclaimer is generally considered effective if it is printed in a manner that is prominent. For the disclaimer to be sufficiently prominent, the text should be set off from other handbook language by use of larger type, contrasting print, and/or capitalized letters. The disclaimer should also be placed so that a reasonable person should notice it. For example, the disclaimer should be on a separate page and in the front of the handbook. Furthermore, the language of the disclaimer should be clear and unambiguous so that a reasonable person would understand that the handbook is not a contract and that the employment relationship remains at-will. Court decisions reveal that the most effective disclaimers are those that are acknowledged and signed by the employee. As long as there is no language in the handbook that contradicts the disclaimer, courts will generally give effect to the disclaimer. Courts generally require that for a ©2014 Kopon Airdo, LLC 255 disclaimer to be effective, it must be conspicuous, unambiguous, and contain language disclaiming the formation of a contract. Hardy v. S.F. Phosphates Limited, 185 F.3d 1076 (10th Cir. 1999). In Hardy, the court held that the following bold-print disclaimer which the employee signed was sufficiently conspicuous and unambiguous: “… I understand that employment and compensation can be terminated at will, with or without cause, and with or without notice, at any time, either at the option of the employee or the company…” (emphasis altered). Similarly, in Chesnik v. Saint Mary of Nazareth Hospital, 570 N.E.2d 545 (Ill. App. Ct. 1991), upon receiving a handbook, an employee signed a disclaimer stating: “I understand that the employment relationship between myself and the Hospital is not contractual in nature.” The handbook also provided that personnel policies were “subject to change without my prior notification and I am subject to policy changes as they are made.” The court found that even if the disclaimer was ambiguous when viewed in isolation, the second provision cited made it reasonably clear that the employee handbook was not intended to promise anything. However, the opposite result was reached in Hicks v. Methodist Medical Center, 593 N.E.2d 119 (Ill. App. Ct. 1992), where the court found that the employer’s disclaimer did not prevent its handbook from becoming the basis of a contract. The disclaimer was under a section entitled “Revisions,” rather than a section entitled “Disclaimer.” The provision was on page 38 of the handbook, not highlighted, not printed in capital letters, and not in any way prominently displayed. As a result, the court found that it was not conspicuous enough to negate the promises made, and the handbook did form a contract. It is a wise policy to clearly disclaim somewhere near the beginning of a handbook that the handbook is not intended to create contractual obligations. Also, remember that disclaimers should be designed to “catch the attention of the reader” – altering font size and type is recommended, as is underlining, highlighting and bolding the text. Sample language is provided below: DISCLAIMER The provisions of this handbook do not create any legal rights. Employment relationships that are not subject to a specific, signed contract between the individual employee and _________________ are considered “employment at will,” meaning the relationship is voluntarily entered into and has no specified term or length. The employee is free to resign at will at any time, with or without cause. Similarly, ________________ may terminate the employment relationship at will at any time, with or without advance notice or cause. The nature of employment for some employees of _________________ is contract-‐based. The terms and conditions of such employment are defined solely by each employee’s individual contract, and are not added to or subtracted from by any other document or policy. Employment is governed ©2014 Kopon Airdo, LLC 256 exclusively by the terms and conditions set forth in applicable contractual provisions. Nothing in this handbook can be read to alter the terms or conditions of an employee’s contract. This handbook only serves to highlight ___________________’s policies, practices, and benefits for your personal education and cannot be construed as a legal document. Additionally, no procedure outlined in this handbook can be read to constitute the precise methodology which will be followed in every situation. These policies merely outline the procedures and actions the company will strive to follow in order to resolve those grievances which may arise from time to time. MODIFICATION OF AN EXISTING EMPLOYEE HANDBOOK Whether an employer can modify a handbook is determined by each individual state. Illinois courts hold that for an employer’s modification to be valid, the modification must either result in a detriment to the employer or give some benefit to employees. Doyle v. Holy Cross Hospital, 708 N.E.2d 1140 (Ill. 1999). The court in Doyle held that the employer’s unilateral modification of its employee handbook was not binding on its existing employees. The mutual agreement of the parties that was needed to form a contract was lacking because the employer made unilateral modifications that were detrimental to existing employees. The court held that for there to be sufficient evidence of a mutual agreement to change the handbook so that the modification is binding, the employer must also suffer a detriment or give employees something in return. However, if the modification is of benefit to the employees, the employer must suffer no such detriment and the modification is binding. The court noted that the modified handbook was binding on employees who began employment after the date of the modification. Similarly, in a recent Illinois case, Ross v. May Company d/b/a Marshall Field’s and Co., 377 Ill.App.3d 387 (2007), the Illinois Appellate Court reversed a lower court decision to dismiss the plaintiff’s breach of contract claim against his employer. The plaintiff claimed that he was unfairly terminated when his employer failed to follow the terms set forth in a 1968 employee handbook, which the plaintiff claimed created an implied-in-fact employment contract. The lower court dismissed the case, finding that disclaimers contained in revised editions of the employee handbook served to invalidate the employee’s previously existing employment contract. The Illinois Appellate Court, however, ruled that the defendant acted unilaterally, not in a bargained-for exchange, when it revised the handbook and that no consideration flowed from the defendant to the plaintiff to compensate him for relinquishing the protections he enjoyed under the 1968 handbook. Under these circumstances, the court found that there was no consideration for the unilateral modification of the handbook. ©2014 Kopon Airdo, LLC 257 Other courts look to whether the employer reserved the right to unilaterally modify the employment handbook. For example, in Helland v. Kurtis A. Froedtert Memorial Lutheran Hospital, 601 N.W.2d 318 (Wis. Ct. App. 1999), the court held that because the employer reserved the right to unilaterally modify policies and procedures, the employee could not assert that a contractual relationship existed. In addition, the court held that the employee could not have reasonably relied on the employer’s handbook because the handbook declared that it was a “working guide,” provided that it was not a replacement for the employer’s policies, used language such as “may result,” stated that the standards of conduct were not all-encompassing, and stated that the employer “reserve[d] the right to take necessary and reasonable action, including discharge.” Another requirement some courts consider in order for handbook modifications to be valid is that the employer provides the employees with notice of any modifications to the employee handbook. Fleming v. Borden, 450 S.E.2d 589 (S.C. 1994). In Fleming, the court held that an employer has the right to unilaterally modify an existing employee handbook to return employees’ status to employment “at-will” only if the employer gives actual notice of the modification to the employees. Finally, some courts require that an employer’s modifications satisfy the requirements of a valid contact in order to be valid. In Chambers v. Valley National Bank, 721 F.Supp. 1128 (D. Ariz. 1988), the court held that any modification or termination of an existing employee handbook will only be effective if all the requirements for a contract are met. Therefore, a subsequent modification is characterized as an offer for modification, which the employee must accept by continuing employment. DRAFTING AN EMPLOYEE HANDBOOK Employee handbooks can be an excellent way to communicate the company’s policies and expectations to employees. However, awkwardly drafted employee handbooks can lead to lawsuits alleging breach of contract. Therefore, when drafting employee handbooks, some general guidelines should be followed, and employers should have a draft of the handbook reviewed by an attorney familiar with the employment laws of their state before distributing the final draft of the handbook to employees. Consider: • Including a disclaimer in a prominent position (page 1) in the handbook which states that the handbook does not create any type of contractual relationship between the employer and employee, and that the employee is an “at-will” employee who may be terminated at any time, with or without notice, and for any reason. The disclaimer should also state that the employer “reserves the right to modify, change or eliminate any policy contained in the handbook with or without notice.” • Having the printed language of the disclaimer in a larger underlined, highlighted, and/or in CAPITAL LETTERS. ©2014 Kopon Airdo, LLC 258 font, bolded, italicized, • Having the employee sign a written acknowledgment that includes disclaimer language verifying receipt of the handbook, which will be retained by the employer. • Drafting procedural policies (such as discipline and termination policies) using discretionary terms such as “the employer may” or “might” or “could”, rather than affirmative terms like “will” or “shall.” The reason for the use of permissive language is so that the employer is not a victim of its own policy statement in situations where policies are not followed to the letter. • Providing a grievance procedure. However, use permissive language such as “the employer may investigate grievances in the following manner...” Additionally, state at the beginning of the grievance procedure that “this procedure does not change the ‘atwill’ nature of the employment relationship.” • Including a statement or provision stating that the employee agrees to all of the terms and/or conditions, which the employer shall decide to implement through a unilateral modification of the handbook. • Following the procedures as specified in the manual. • Keeping detailed records for all procedural matters (i.e. hiring, leaves, promotion, discipline, reviews, termination, etc.) • Including a policy statement indicating that you are an equal opportunity employer and that you do not discriminate on the basis of race, color, religion, national origin, sex, disability, or other prohibited basis. However, if you are a religious entity, after consultation with your attorney, you may decide to omit “religion” as a part of the nondiscriminatory practices. • Including a policy prohibiting sexual harassment, in addition to all other forms of harassment, which clearly indicates that employees are encouraged to report claims of harassment, and that such claims will be promptly and thoroughly investigated, and instances of harassment will be punished with disciplinary measures including termination. • Including language in your harassment and discrimination policies stating that retaliation for reporting harassment and discrimination is prohibited, but indicating that individuals who intentionally make false report of harassment or discrimination may be disciplined, up to and including termination of employment. • Broadly disseminating policies that are meant for management use only. • Using exclusive language like “will,” “shall” or “must” when drafting procedures to be followed. Avoid: ©2014 Kopon Airdo, LLC 259 • Using exclusive lists when articulating reasons an employee can be discharged and state that the list of reasons is “non-inclusive.” • Failing to include a clear and prominent disclaimer. • Failing to include a provision allowing for the employer’s unilateral modification of the policies and provisions of the handbook. • Allowing supervisors or other personnel to override policies set forth in the handbook. ©2014 Kopon Airdo, LLC 260 EMPLOYMENT LIABILITY INVESTIGATIONS Conducting a proper investigation into employee complaints regarding workplace conduct is a critical issue for employers, especially with respect to allegations of sexual harassment. Supreme Court precedent imposes an affirmative duty on employers to provide an effective mechanism for reporting and resolving complaints of sexual harassment. Employers also have an affirmative duty to train their employees regarding what is and what is not appropriate behavior in the workplace, and to inform employees how they can avail themselves of their employer’s preventative or remedial apparatus. What this means is that an employer must have a written notolerance policy in place with regard to sexual harassment and also must set forth a complaint and resolution mechanism. Employers must disseminate this policy to their employees and should have their employees sign a statement indicating that they have received and read this policy. The basic tenets of an effective investigation into complaints of sexual harassment can also be applied to investigations into other improper conduct, such as discrimination on the basis of race, sex, national origin, age, disability, or other prohibited basis. Internal investigations are appropriate whenever an employer becomes aware of actual or potential discrimination through a complaint or through the observations of supervisors or other persons. A prompt, well-conducted investigation can serve to: • avoid or limit the time and expense of responding to subsequent, more formal charges of harassment or discrimination; • limit the employer’s liability for damages that accrue with the passage of time; • promote the settlement of disputes on terms more favorable to the employer at a time when parties are more inclined to do so; • help the employer prepare a more effective defense for more formal proceedings, should they become necessary; • place supervisors and employees on notice that the employer will not tolerate unlawful harassment, discrimination or bias; and • encourage employees to bring potentially illegal practices and circumstances to the employer’s attention. An investigation is considered to be effective if it: • begins promptly after a harassment complaint is brought to the employer’s attention; • is conducted by a knowledgeable and objective person; • follows specific guidelines; ©2014 Kopon Airdo, LLC 261 • concludes with a finding as to whether the alleged harassment occurred; and • results in an appropriate remedy if one is necessary. Promptness in commencing an investigation is imperative. Employers should have procedures in place designed to trigger an investigation as soon as reasonably possible after information regarding a potential or actual claim is received. Promptness is also helpful in preserving witnesses’ memories of the events. Thoroughness is another key element of an effective investigation. A thorough investigation is one that: • protects the complaining employee from retaliation for filing the complaint; • includes interviews with all parties and all other persons having information about the alleged harassment; • adheres to a predictable schedule; • keeps information as confidential as possible; • ends with a finding of whether or not the harassment occurred, with an explanation; and • recommends further corrective action to end or deter harassment. An investigation should be as lengthy as necessary to determine whether the complainedof conduct actually occurred. This length of time may vary from case to case. EMPLOYER’S DUTY TO INVESTIGATE An employer has a duty to investigate workplace harassment claims whenever it learns that harassment may have occurred. The importance of this duty cannot be overstated. An employer should not wait for a formal complaint to be filed if it has witnessed behavior it suspects is inappropriate and warrants further investigation. Enforcement agencies such as the EEOC assume that once an employer knows that harassment may have occurred, it has legal notice of possible illegal conduct and is therefore under a duty to investigate. If an employer fails to conduct an investigation after being made aware of the possible harassment, the EEOC and/or courts may conclude that the employer tacitly approved of or tolerated the conduct. Launching an investigation is the most significant immediate measure an employer can take in response to a complaint. An investigation can also be a powerful factor in deterring future harassment, as it puts all employees on notice that the employer takes such allegations seriously and will not tolerate harassment in the workplace. ©2014 Kopon Airdo, LLC 262 Even if an employee requests that the employer not investigate, the employer should assume it has a duty to investigate for several reasons: (1) an employer is liable for harassment when it knew or should have known of the harassment; (2) the burden is on the employer, not the employee, to remedy the situation; and (3) it is the employer’s duty to create a harassment-free work environment for the benefit of all employees. Depending on the allegations, an effective investigation may help an employer avoid liability for workplace harassment. An effective investigation is a valid defense against a charge of hostile work environment harassment when the employer takes corrective action based on the results of its investigation. On the other hand, the adequacy of an investigation will have no effect on liability for quid pro quo harassment by a supervisor, since in that situation, an employer is considered responsible for the harassment whether or not it had actual knowledge of it. Harassment is the only type of discrimination carried out by a supervisor for which an employer can avoid liability. However, the employer will be shielded from liability for harassment by a supervisor only if it proves that it exercised reasonable care in preventing or correcting the harassment and that the employee unreasonably failed to avoid all the harm. This means that the employer has disseminated its no-tolerance sexual harassment policy to all employees, but the complaining employee failed to avail him or herself of the complaint mechanism. However, if both parties exercise reasonable care, the defense will fail. In some cases, the employer will be unable to avoid liability completely, but may be able to establish the affirmative defense as a means of limiting damages. HOW SHOULD AN EMPLOYER PLAN AN INVESTIGATION? Before launching an investigation, the employer must appoint an investigator and plan an effective investigation. Designating an Investigator Designating an investigator may be the most important part of the investigation process. This person must be able to approach the case objectively and must not have a stake in the outcome of the investigation. Persons who would be considered appropriate investigators include: • Members of the employer’s Human Resources department; • In-house attorneys; • Line managers; ©2014 Kopon Airdo, LLC 263 • Members of the internal audit, ethics or security department; • Private investigators or outside consultants; or • Regular or special outside counsel. Characteristics of an appropriate investigator include: • Competent and able to understand the purpose of the investigation; • Knowledgeable of company policies, procedures, practices, and rules; • Skilled in conducting interviews; • Able to develop a rapport with the persons being interviewed; • Credible and objective; • Able to take notes well; • Able to maintain some degree of confidentiality; • Able to instill confidence in and work with participants of the investigation; and • Able to keep an open mind and not draw conclusions based on incomplete facts. When selecting an attorney to conduct an investigation, the employer must carefully weigh this decision. On one hand, an attorney knowledgeable in this area of the law and in investigatory techniques provides the benefit of professional expertise. However, under the Code of Professional Responsibility, the attorney who conducts the internal investigation, and possibly his or her entire firm, may be disqualified from representing that employer in a lawsuit concerning that investigation, especially where it is obvious that the attorney will become a witness on a substantive issue material in subsequent litigation. In addition, the attorney-client and work-product privileges may be waived by counsel’s participation in or supervision of the investigation. Planning a Reasonable and Effective Investigation To be most effective, an investigator should prepare a written investigative plan that identifies the issues and sources of evidence and information needed to resolve them. The plan should include an outline of key questions regarding: • • The facts necessary to establish unlawful discrimination; The identity of witnesses with knowledge of the facts, the sources of information that bear on the facts, and the credibility of other witnesses; and ©2014 Kopon Airdo, LLC 264 • The existence of documentary or other physical evidence that bears on the facts. The plan should also be designed to take into account: • The need to exhaust readily available sources of documentary and testimonial evidence before interviewing third parties; • The need to minimize the influencing of crucial testimony by witnesses who have already testified; and • The need to accommodate the work schedules of witnesses who may have out-of-town assignments, vacations or plans to resign or retire. Confidentiality During the investigative process, employers should assure employees that the investigation will be kept as confidential as possible; however, employers should not promise complete confidentiality, as this is often impossible. Nonetheless, the assurance that the employer will maintain some degree of confidentiality enables the employer to obtain the cooperation of the participants more easily and increases their confidence in the fairness of the investigation. However, this does not equate to complete secrecy because at a minimum, the accuser and the accused will have to be told what each other said. Keeping the contents and/or results of the investigation confidential is also an additional protection against a claim of libel or defamation in connection with the investigation. An accused harasser who has been exonerated of harassment could have a cause of action for libel or defamation if the investigation results are improperly publicized beyond those persons with a legitimate need to know. Avoid any e-mail regarding the investigation or its results and make sure that only other employees with a “need to know” are informed of the investigation and/or decision. Employers can also insulate themselves against potential defamation claims by ensuring that sexual harassment policies contain a statement or caveat that the employer will take steps to repair the reputation of any employee falsely accused of harassment. CONDUCTING AN INVESTIGATION Fact-Finding Facts to be sought during an investigation include: • When and where the incidents occurred; • How the incident came to the employer’s attention; ©2014 Kopon Airdo, LLC 265 • The identity of the alleged harasser; • The work history of the complaining employee, the accused harasser, and key witnesses; • The reporting, work, and personal relationships of the parties and witnesses; • The context of each incident and what was said and done; • What occurred to suggest that the conduct was welcome or unwelcome; • Identity of witnesses to each incident and whether the witnesses have relevant information; • The chronology of the alleged misconduct or other key events such as discipline or change in supervision; • Whether the incident was isolated or part of a pattern of misconduct; • The effect of the incident on the complaining employee; • Whether the employee complained previously about the conduct; • Whether there is any documentation of the incident, such as calendars, diaries, notes or tape recordings; • Whether the complaining employee knows of other persons who were subjected to inappropriate conduct; and • Whether other employees have complained about the accused harasser. Documents to Procure The investigator should obtain documentary evidence from the appropriate departments or offices of the employer, which should include: • Employee personnel files; • Employee performance appraisals; and • Employee handbooks/policy manuals. ©2014 Kopon Airdo, LLC 266 Interviewing Parties and Witnesses Interviews are the second most important part of the investigation process. Interviews should include one-on-one sessions with the complaining employee, the alleged harasser, and other persons who may have information relevant to the claim. Prior to interviewing parties and witnesses, the investigator should review applicable laws, policies, and guidelines and should understand what facts need to be gleaned in order to reach a suitable conclusion. The investigator should have a detailed outline of key questions to ask during the interview and be prepared to improvise as necessary. The investigator also should explain to every party and witness interviewed: • The purpose of the interview and underlying investigation; • The investigator’s relationship to the employer and the witness; • The confidentiality of the matters discussed; • The seriousness of the investigation; • The consequences for those who do not cooperate; • The importance of accurate information; • The obligation of the person being interviewed to provide truthful and complete information; • The necessity for the information to remain confidential; and • That no adverse action will be taken against those who cooperate with the investigation. Interviewing Techniques An investigator should employ the following techniques in conducting interviews to ascertain facts: • Thank the participants for their time and cooperation. • Use neutral terms such as “possible misconduct,” “workplace problems,” and “possible rule violations,” rather than judgmental terms such as “harassment” or “victim.” • Questions should be designed to elicit specific facts regarding the alleged incident without suggesting particular responses, identifying sources or leads or disclosing investigative strategies. ©2014 Kopon Airdo, LLC 267 • Convey that the employer wants its investigation to be effective, without promising specific results. • Take contemporaneous notes not only about the content of the witnesses’ accounts, but also their demeanor. • Consider recording the interviews, with the consent of the person being interviewed; however, be aware that this could have a chilling effect on the employee’s responses. • Note observable facts about the witnesses’ demeanor and behavior. • If the interview is being memorialized via written notes, ask the witness to review the notes and sign them to indicate that the notes accurately depict the witness’s recollection. • Request clarification when needed. • Anticipate questions about the next steps in the investigation. • Explain that no conclusions will be drawn until the investigation is completed. The complaining employee should be the first person interviewed. When interviewing the complaining employee, the investigator should assure the employee that: • The employer will not retaliate against him or her for making a good-faith complaint of harassment under the company’s procedure or in a government agency or court. • Information obtained during the interview and investigation will remain confidential and only be shared with the complaining employee, the alleged harasser and others with a need to know. The investigator should obtain the following information from the complaining employee: • Complete list of acts and statements the employee claims to constitute harassment. • His/her response to each act or statement. • The date he/she learned of the harassment policy or complaint procedure. • To whom he/she first reported the offensive incident or statement. • Whether he/she did anything to let the alleged harasser know that the conduct was unwelcome. • Whether this was an isolated incident or part of a pattern or history. ©2014 Kopon Airdo, LLC 268 • Whether he/she is aware of the accused harasser targeting other employees. • Whether the employee has spoken with anyone else about the alleged conduct. • How the alleged conduct affected him/her, including work habits, physical problems, depression, anxiety, etc. • The demeanor of the employee and his/her emotional state. • Whether there are any witnesses to any of the incidents. The alleged harasser should be interviewed after the complaining employee. When interviewing the alleged harasser: • First, confront the alleged harasser with the general allegations and observe and note his/her response to the allegations, such as his/her demeanor and whether he/she knows the identity of the accuser without being told. • Identify each allegedly improper act or statement and give the alleged harasser an opportunity to respond. • Determine the extent and nature of his/her interactions with the complaining employee. • Ask for any facts suggesting that other persons had a motive to fabricate the accusations. • Provide the alleged harasser an opportunity to provide any alibis or mitigating circumstances. • Ask the alleged harasser to identify all persons who should be interviewed as part of the investigation and what relevant information each person is likely to have; no character witnesses should be included, only other witnesses who have firsthand knowledge of facts relating to the alleged conduct. • Ask the alleged harasser to provide all relevant documents and other evidence. • Ask the alleged harasser what steps should be taken to ensure a thorough investigation. • If alleged harasser makes a blanket denial: o explore ill-motives: “Why would he/she make this up?” o uncover new issues; for example, if the alleged harasser was recently given a poor performance evaluation o make a mental note of credibility ©2014 Kopon Airdo, LLC 269 • If the alleged harasser refuses to cooperate: o explain your obligation to investigate and that it is in his/her best interest to cooperate o explain that the investigation will proceed anyway and that unwillingness to cooperate will be a factor in your decision • In the event that the accused wants to confront his/her accuser: o tell him/her that if they have questions, he/she should provide them to you and you will present them to the accused After the complaining employee and the alleged harasser have been interviewed, the next interviews should be with anyone who may have relevant information, such as any individuals identified by the complaining employee and the accused harasser. Credibility One of the most critical aspects of interviewing parties and witnesses is assessing their credibility. The EEOC has set out five factors to be considered in making credibility determinations: • Inherent plausibility: Is the testimony believable on its face and does it make sense? • Demeanor: Did the person seem to be telling the truth or lying? • Motive to falsify: Did the person have a reason to lie? • Corroboration: Is there witness testimony available that corroborates the parties’ testimony? • Past record: Did the alleged harasser have a history of similar behavior in the past? CONCLUDING AN INVESTIGATION: THE INVESTIGATIVE FILE AND REPORT Documentation An employer will have an easier time defending the results of the investigation if it adequately documents the entire process. This means keeping contemporaneous notes of witness interviews and reviewing notes for accuracy after each interview. By doing so, a written record will be in place establishing why the employer drew its factual conclusions. Having a written record also preserves witnesses’ recollections before their memories fade. Investigation of a workplace harassment complaint should conclude with a report to top management containing the investigator’s findings, some factual background on the incident that gave rise to the complaint, and the relevant documentation that was gathered during the investigation. ©2014 Kopon Airdo, LLC 270 Contents of the report should be reviewed with human resources and management representatives before being put into final form. Most importantly, the report should state whether there was a finding of harassment and explain why or why not. If the investigator was unable to make a determination of the truth or falsity of the allegations, the report should also indicate this. This investigative report is the employer’s first line of defense against allegations that it conducted an ineffective investigation or that the findings did not justify the proposed remedy. The report should thoroughly document the history of the case and all relevant findings, including: • The complaint or event that prompted the investigation; • The issues that were investigated; • The factual findings regarding each issue; • The dates of each of the interviews and all other investigatory steps taken; • Critical information obtained from each interview; • Relevant policies and other evidence; • Injuries suffered by the complaining employee; • Any actions taken in response to the complaint; and • Recommendations to prevent a recurrence of the alleged misconduct. When drawing conclusions from the investigations, certain facts should be considered, including: • Evaluation of the credibility of each witness; • What factual conclusions can be drawn and why; • What factual issues remain unresolved and why; • Whether a judgment can be made about whether a violation of a company policy occurred; • What has the company done in the past to remedy similar violations; and • The extent to which the investigator’s qualifications to make a legal decision are limited by education or experience. ©2014 Kopon Airdo, LLC 271 For example, an investigative report may provide a legally acceptable basis for discharging the alleged harasser; however, the investigator’s summary conclusions alone are not a valid basis for discharging an alleged harasser when the credibility of a witness is in doubt. Instead, the actual decision-maker reading the report should read the actual interview notes, declarations or other statements and documents before deciding whom to believe. Should the investigation conclude that the harassment did not occur and that the complaining employee filed a false report, the decision-maker should also consider the following: • The distinction between an honest difference in interpretation, which may be protected by federal and/or state law, and a deliberately dishonest allegation; • The nature of the conduct, the context in which the alleged conduct occurred, the frequency of the conduct, the severity and pervasiveness of the conduct, whether it was physically threatening or humiliating, whether it was unwelcome, and whether it unreasonably interfered with the employee’s work performance; and • The appropriate level of discipline to be applied for types of dishonest conduct similar to that of the complaining employee. Ultimately, whatever decision is made, the decision-maker should ensure that the parties are notified of the decision-maker’s conclusions, reiterate to the parties the company’s commitment to being an equal opportunity employer, ensure that the persons adversely affected by the company’s actions based on the investigation have an opportunity to respond, and advise the parties that retaliation against the complaining employee will not be tolerated. Corrective Action Once an employer has concluded the investigation and prepared a report, it must take action that is reasonably calculated to end any harassment found in the report, prevent harassment from recurring, and restore job opportunities or benefits that were denied to the victim(s) of the harassment. Employers should be aware that corrective action may even be appropriate before the investigation is concluded. Supervisors should immediately warn the alleged offender that his/her conduct may be sexual harassment and, if possible, separate the alleged harasser from the complaining employee so their contact is minimized. This may mean that the accused wrongdoer is placed on either a paid or unpaid suspension pending the investigation. It should be kept in mind, however, that the degree of separation imposed must be commensurate with the severity of the alleged harassment and weight of evidence provided in support of the complaint. The employer has broad discretion in choosing how to minimize contact between the two employees, so long as the accuser is not moved to an objectively less-desirable position. If the complaining employee is being transferred, the transfer should be to a position of equivalent pay, seniority or other benefits, so as to not be seen as retaliation for filing a complaint. Also, the position should not be a less-desirable one, such as one with a longer commute. ©2014 Kopon Airdo, LLC 272 If harassment is found to have occurred, disciplinary remedies may include termination of the harasser, unless there are mitigating circumstances, or issuing a strong written warning to the harasser, emphasizing that he/she used poor judgment and may be discharged if the conduct occurs again. Factors to be considered in applying discipline include: • The severity and frequency of the misconduct; • Whether the harasser had prior notice of the employer’s harassment policy or was issued warnings after prior behavior; • The effectiveness of prior corrective action; • Whether the harasser is apologetic or defiant; • The harasser’s past employment records; • Collective bargaining agreement requirements; • The employer’s past practice in imposing discipline for similar violations; and • Whether the discipline complies with policies concerning progressive discipline or written employment agreements. If the harassment has not occurred or if the employer reasonably concludes that a disciplinary action less severe than discharge is appropriate, the employer may: • Issue a written memorandum to the participants in the investigation explaining that it was unable to determine whether any unlawful action occurred, but restating its policy against workplace harassment, or • Transfer one or both of the persons involved to a different job or facility, so long as the complaining employee is not being transferred in retaliation for the complaint. ©2014 Kopon Airdo, LLC 273 Appendix ©2014 Kopon Airdo, LLC 274 EMPLOYMENT POLICIES AND FORMS Because an employer has an affirmative duty to advise all employees of its sexual harassment policy, it is recommended that the policy be given to each employee and a separate acknowledgement form be signed by the employee and maintained in the employee’s personnel file. The policy should be distributed annually, with an acknowledgement form signed and kept in each individual employee’s personnel file. SEXUAL HARASSMENT POLICY FOR EDUCATIONAL ORGANIZATIONS PURPOSE OF THE POLICY Sexual harassment in the educational environment or the workplace is demeaning to the person against whom it is directed; it blurs boundaries between professional and personal roles and destroys the harmonious working and learning environment essential to the continued success of the employer. Sexual harassment is a breach of the trusting relationship that should exist between, for example, a professor and student, an employer and employee, or fellow students and fellow workers. Sexual harassment is also a violation of state and federal law. STATEMENT OF THE POLICY It is the policy of the employer that sexual harassment against any student, employee or applicant for employment will not be tolerated. Violation of this policy may subject the alleged harasser to disciplinary action by the employer, which may include, but is not limited to, dismissal. In addition, the alleged harasser may be subjected to lawsuits and/or complaints filed with state or federal authorities, which may have serious legal and financial consequences. DEFINITION OF SEXUAL HARASSMENT Sexual harassment is defined as unwelcome sexual advances, requests for sexual favors or other harassing conduct when: • Submission to the conduct is made either explicitly or implicitly a term or condition of an individual’s employment or academic advancement; • Submission to or rejection of the conduct by an individual is used as the basis for employment or institutional decisions affecting such individual; or • The conduct has the purpose or effect of unreasonably interfering with the individual’s work or student performance, or creating an intimidating, hostile or offensive work or learning environment. ©2014 Kopon Airdo, LLC 275 Examples of “other harassing conduct” as used above include the following: • Verbal abuse of a sexual nature; • Sexually graphic verbal commentaries about an individual’s body; • Sexually degrading words used to describe an individual; or • The display in work or academic settings of sexually suggestive objects or pictures which lack literary or artistic value. PROCEDURAL REMEDY If you believe that you have been sexually harassed, or if you believe that you have witnessed behavior prohibited by this policy, you should immediately report the incident to a company supervisor (unless he/she is the alleged harasser, in which case your report should go to the Director of Human Resources). Any supervisor, who receives a report of sexual harassment, whether oral or written, must report it immediately to the Director of Human Resources. Your complaint will trigger a prompt response in accordance with the procedures outlined below. The employer will not tolerate retaliation of any sort against an employee for making a good faith complaint. FILING A COMPLAINT After you report an incident of sexual harassment to your supervisor, you may be asked, but are not required, to complete and sign a written report of the incident. The Director of Human Resources or his/her delegate will promptly inform the alleged harasser that a complaint has been filed against him/her. INFORMAL RESOLUTION At this point, if you so choose, and if the alleged harasser agrees, the Director of Human Resources or his/her delegate, in consultation with your supervisor, if appropriate, will attempt informally to resolve the complaint in a manner acceptable to all parties. If you do not wish to pursue an informal resolution of your complaint, or if an acceptable resolution cannot be found, the Director of Human Resources or his/her delegate will begin a formal investigation of the allegations. INVESTIGATION AND HEARING The investigation will, at a minimum, include interviews with all complaining parties, alleged harassers and witnesses, if any, and will be completed as quickly as practical. The person officially conducting the investigation will attempt to preserve the confidentiality of all parties involved, so far as is consistent with a thorough investigation, and will keep you and the alleged harasser informed of the progress of the investigation. ©2014 Kopon Airdo, LLC 276 Upon the conclusion of the investigation, the Director of Human Resources, in consultation with the appropriate supervisor, will recommend a course of action. The alleged harasser will be entitled to the procedural protection afforded by the appropriate Handbook, and may appeal any disciplinary or punitive action in accord with that Handbook. ©2014 Kopon Airdo, LLC 277 ANTI-HARASSMENT POLICY All employees have a right to work in an environment free of discrimination, which includes freedom from any form of harassment based on sex, religion, race, color, age, disability, national origin, sexual orientation or any other form of discrimination or harassment prohibited by law. GENERAL PROHIBITIONS [Insert company name] • • prohibits: All verbal or physical conduct of a sexual or otherwise offensive nature in that: - Submission to such conduct is made either explicitly or implicitly a term or condition of employment; - Submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting the individual; and - Such conduct has the purpose or effect of unreasonably creating an intimidating, hostile or offensive working environment. Harassment based on sex, religion, race, color, age, disability, national origin or sexual orientation. SPECIFIC SEXUAL HARASSMENT PROHIBITIONS Specifically, no manager or supervisor shall threaten or insinuate, either explicitly or implicitly, that any employee’s submission to or rejection of sexual advances will in any way influence any personnel decision regarding that employee’s employment, performance evaluation, wages, advancement, assigned duties, work hours or any other conditions of employment or career development. Other sexually harassing conduct in the workplace, whether physical or verbal, committed by managers, non-supervisory personnel, vendors or customers is also prohibited. This includes repeated offensive sexual flirtation, advances, propositions, graphic verbal commentary about the individual’s body, sexually degrading words to describe an individual, offensive comments, jokes, innuendos, sexually oriented statements and the display of sexually suggestive objects or pictures in the workplace. EMPLOYEES’ RIGHTS AND RESPONSIBILITIES Employees who have complaints of harassment should promptly report such conduct directly to Human Resources. The employee also has the option of raising the issue with any level of management first, and if the employee is dissatisfied with the response, then the issue should promptly be raised with Human Resources. ©2014 Kopon Airdo, LLC 278 Employees may contact Human Resources by calling the Employee Help Line at: [insert phone number] COMPLAINT INVESTIGATIONS [Insert company name] will make every effort to strike a balance between the employee’s desire for confidentiality and the company’s need to conduct a fair and effective investigation. At the completion of the investigation, [insert company name] will inform the complainant of its findings and conclusions. There will be no retaliation against employees for reporting harassment or assisting [insert company name] in the investigation of a complaint. MANAGERS’ RESPONSIBILITIES Managers must notify Humans Resources: • When the complainant or any other individual reports or complains about the harasser’s conduct; • When the manager observes or is in a position to observe the conduct; and/or • When the manager is alerted to the conduct (for example, if the conduct was discussed in the presence of the manager). When managers become aware of a potential violation of this policy, they must contact Human Resources immediately, and promptly take all steps as directed by Human Resources. VIOLATIONS OF POLICY Conduct that violates [insert company name’s] Anti-Harassment Policy will result in corrective action, up to and including termination of employment. ©2014 Kopon Airdo, LLC 279 ANTI-HARASSMENT POLICY AND COMPLAINT PROCEDURE ACKNOWLEDGEMENT FORM The undersigned hereby acknowledges receipt of the Sexual Harassment Policy and Complaint Procedure of [insert company name] and agrees to abide by it as a condition of employment during his/her employment with [insert company name]. Signed:__________________________________ Print name: ______________________________ Date:____________________________________ ©2014 Kopon Airdo, LLC 280 CHARGE NUMBER COMPLAINANT RESPONDENT QUESTIONNAIRE NOTE THAT LISTS OR SUMMARIES OF DATA REQUESTED MUST BE SUPPORTED BY COPIES OF UNDERLYING DOCUMENTS WITHOUT EXCEPTION Where the word “Basis” appears on the attached pages, it refers to the protected group or category of discrimination. For example, if the charge alleges race discrimination, the “basis” of discrimination is “race”, and the question asks for the race of the person listed. 1. State the full legal name and address of Respondent named herein, and describe briefly the type of work carried on by Respondent at this address. 2. State the full legal name, title and telephone number of the individual from whom further information concerning the charge may be obtained. 3. If Respondent employs 100 or more persons, please attach a copy of the most recent EEO report for the location in question. If not, state the total number of employees at the location and the number of employees within Complainant’s position title/job classification. In addition, state the number of employees within Complainant’s protected group(s), holding that position title/job classification as of the date of the alleged violation. 4. In addition to the information requested herein, please provide a written position statement on each of the allegations of the charge. For each person having direct knowledge of the allegation(s), provide name, title, and a phone number where the person may be reached for questions. You may also include any documentary evidence, affidavits, and other written statements, where appropriate, including any additional information and explanation you deem relevant to the charge. 5. If Complainant was employed at Respondent, provide the following personnel data on Complainant: a. b. c. Date of hire, and name of person who made hiring decision. Position(s) in which Complainant was employed (If more than one, list each, and the relevant dates.) Copies of all other personnel records relevant to the charge, including, but not limited to: - ©2014 Kopon Airdo, LLC Work quality evaluations. Work samples. Attendance records. Disciplinary records. Any medical records describing Complainant’s condition, if applicable. 281 CHARGE NUMBER Page 2 On the Issue of Promotion: G6. Supply a detailed explanation of Respondent’s promotion, advancement, and transfer procedures including, but not limited to: a. b. c. d. e. G7. Method of posting or announcing available openings. Procedures whereby an incumbent employee may bid or apply for each opening. Who is eligible to bid or apply or be considered. Who selects the employee to be promoted or transferred. Applicable provisions of any collective bargaining agreements and/or company rules. (Please attach.) For the twelve month period preceding the date of the alleged violation, list the vacancies occurring for the job Complainant sought. For each vacancy, provide: a. b. c. d. e. f. Name. Title. *Basis. Date on which each initially applied. Whether selected. Reason(s) for each selection and non-selection. G8. Provide a written job description for the position to which Complainant sought (or was considered for) promotion. If unavailable, state the basic requirements for the position. Indicate in which manner Complainant was deficient in meeting such requirements. G9. If Complainant has requested, been considered for, or been granted a promotion in the last five years, for each incident list: a. b. G10. Dates. Provide all relevant documents and supportive information. For each employee Respondent promoted or advanced during the twelve months preceding the date of the alleged violation, provide: a. b. c. d. e. f. Name. *Basis. Position held/salary. Position promoted to/salary. Date of promotion. Copies of relevant documents and supportive information. * For an explanation of “Basis”, see page one. ©2014 Kopon Airdo, LLC 282 APPLICATION FOR EMPLOYEES AND VOLUNTEERS Name: __________________________ Social Security No: __ __ __ - __ __ - __ __ __ Street Address: Apt/Unit No. _______ City: ___________________________ State: _________ Zip Code: _____________ Phone: Home (______) _____________ Phone: Work (_______)_____________ Please list your addresses for the past ten years: Dates of residence: _____________________________________________________________ ______________________________________________________________________________ Dates of residence: _____________________________________________________________ ______________________________________________________________________________ Dates of residence: _____________________________________________________________ ______________________________________________________________________________ For what position are you applying? ______________________________________________ ______________________________________________________________________________ What interests you about the position for which you are currently applying?_____________ ______________________________________________________________________________ What has prepared you for the position for which you are currently applying?___________ ______________________________________________________________________________ ©2014 Kopon Airdo, LLC 283 Employment History Dates of Employment (start with most recent) Company Name And Address (City, State, Zip) Immediate Supervisor Name and Phone Number School Name And Address (City, State, Zip) Type of School Position Held Reason for Leaving Position Started: ____________ Ended: _____________ Started: ____________ Ended: _____________ Started: ____________ Ended: _____________ Started: ____________ Ended: _____________ Educational History Dates (start with most recent) Started: ____________ Ended: _____________ Started: ____________ Ended: _____________ Started: ____________ Ended: _____________ Started: ____________ Ended: _____________ ©2014 Kopon Airdo, LLC 284 Name of Program or Degree Program Completed? Volunteer Experience Please list your volunteer experiences with other organizations (use back if needed). Organization Duties Dates Contact Phone References Reference Name Address (city, State, Zip) Daytime Phone How long have you known this person and in what capacity? Has this person agreed to provide a reference? Professional: Professional: Personal: (Non-Family Member) Personal History (*WARNING – THIS SECTION IS GOVERNED BY STATE LAW. Please check your local laws before including in your applications*) Y N Have you ever been convicted of s criminal offense (felony or misdemeanor)? Answer “YES”if you have entered a plea agreement including a deferred sentence or deferred judgment arrangement in connection with a criminal case. Y N Have you ever been charged with a sexual offense? Y N Have you ever been charged with a sexual offense relating to children? Y N Have you ever been a defendant in a civil lawsuit alleging sexual misconduct? ©2014 Kopon Airdo, LLC 285 Y N Have you ever been reported to any organization or registry for abuse or misconduct involvi8ng children or adults? Y N Do you have any disciplinary action or investigation pending by an employer, other organization, professional association, or licensing body for sexual misconduct, or any misconduct involving children? Y N Have you ever been disciplined or dismissed from any volunteer position or employment position following an allegation of sexual misconduct or other inappropriate behavior? Y N Have you ever been reprimanded or asked to leave or end your membership in a volunteer, civic, or nonprofit organization? Y N Have you ever been the subject of a complaint or disciplinary proceeding brought against any professional license or professional affiliation held by you? For any “YES” answers, please explain in detail. Attach a separate sheet of paper if necessary. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _______________________________________________________________ We appreciate your willingness to share your faith, gifts and skills with the community we serve. Providing safe and secure programs for our members is of utmost importance to us. The information gathered in this application is designed to help us provide the highest quality programs for the people of our community. Please initial each of the statements below. ____ I declare that all statements contained in this application are true and that any misrepresentation or omission is cause for rejection of my application, or dismissal from my work with ______________________________. ____ I hereby authorize ____________________ to conduct a personal and professional background check for the purposes of my application at ____________________________________. ____________________________________ may contact any references, past and current employers, church, youth, organizations, agencies where volunteer service has been completed. And any individual or organization which might be relevant to my desired position. I hereby release all of the above stated persons from any and all liability for damages that might occur during contact with the individuals for purposes of employment or volunteer services. ©2014 Kopon Airdo, LLC 286 ____ I also hereby give permission for _____________________ to conduct a criminal background check, arrest records check, abuse registry check, and driving record check for the purposes of my employment or volunteer services. ____ I waive any right that I may have to inspect any information provided about me by the persons previously mentioned. I have also read and understood the above stated information within this release and am signing below of my own free will. ____ I understand that a criminal background check will be conducted prior to and during my service. I authorize investigations of all statements contained in this application. ____ I agree to observe all of the guidelines and policies for the program in which I am applying. ____ I understand that ___________________ has a ZERO TOLERANCE FOR ABUSE and takes all allegations of abuse seriously. I further understand that _________________ cooperates fully with the authorities to investigate all cases of alleged abuse. Abuse of minors is grounds for immediate dismissal and possible criminal charges. ____ I declare that I have not perpetrated physical abuse, sexual abuse, emotional abuse, or neglect against a minor and that I have never been accused of these acts. ____ I understand that I can withdraw from the application process at any time. ____ I understand and agree that false statements and/or omissions regarding past conduct and/or present situation may be grounds for denial of the application to provide employment and/or volunteer services and that refusal to inform _____________________________________ of the contents of a sealed criminal record will result in the automatic denial of the application. ____ My signature indicates that I have read and understand all of the above statements. Do not sign until you have read and initialed the above statements. Applicant’s Signature: ______________________________ Date: ___/___/___ I have reviewed this application and have noted any missing information. Screening Committee Member Signature: ____________________ Date: ___/___/___ SAMPLE ©2014 Kopon Airdo, LLC 287 COMPUTER-USAGE AND SOCIAL MEDIA POLICY Maintaining the security and confidentiality of information and protecting (INSERT COMPANY NAME) (also referred to herein as the “COMPANY”) technology is a paramount concern of the COMPANY. The COMPANY’s concern in this regard is heightened by the various technology resources provided to its employees to facilitate the creation and communication of businessrelated information in the most effective and efficient manner possible. In light of these concerns, this Policy has been developed, which establishes the parameters for technology resources usage and serves to enhance employee awareness of our obligation to hold client information confidential, and to protect the integrity of the COMPANY’s property and our clients’ interests. This Policy supplements all existing federal, state, local, laws, regulations, agreements, and contracts, and any other COMPANY policy, which currently apply to information confidentiality and technology resources. Users who do not comply with this Policy are subject to discipline, including, without limitation, revocation of technology usage and, up to and including, termination. Scope Of The Policy This Policy applies to all (INSERT COMPANY NAME) employees and other persons who are authorized to use the COMPANY’s technology resources, including certain consultants, contractors, vendors, students, and interns ("users"). This Policy applies to the following forms of technology resources and the information created by their use, including but not limited to (1) computers (including desktop, laptops, portable, servers, mainframes, local area networks, wide area networks, printers, software and removable storage media (e.g., floppy disks, CD-ROMs, hard disks and tape)); (2) electronic mail ("e-mail"), including attachments; (3) the Internet, (4) the phone systems, and (5) anything connected to or apart of the COMPANY’s server. The term “the Company’s Technology Resources” is meant to include any of the aforementioned, specifically, and any other computer-related or technology-related device that is or may be owned, rented, or leased by the COMPANY. THE POLICY 1. The Company’s Technology Resources May Be Used Only For Legitimate, Business-Related Reasons. The COMPANY’s technology resources may be used only for legitimate business-related reasons. The COMPANY’s technology resources may not be used to conduct personal business of any kind, without expressed permission from a supervisor or manager at the Company. All information that is entered, created, received, stored or transmitted via the COMPANY’s technology resources, including all e-mail messages, are and will remain the COMPANY’s property. Such information may neither be used for any purpose unrelated to the COMPANY’s business nor sold, transmitted, conveyed or communicated in any way to anyone outside of the COMPANY other than for business-related reasons. ©2014 Kopon Airdo, LLC 288 2. No Expectation Of Privacy Users should have no expectation of privacy in connection with the entry, creation, transmission, receipt, or storage of information via the Company’s technology resources. Users waive any right to privacy in information entered, created, received, stored or transmitted via the Company’s technology resources, and consent to access and disclosure of such information by authorized personnel. As with all other property, the COMPANY technology resources and all information entered, created, transmitted, received or stored via our technology resources is subject to inspection, search and disclosure without advance notice by persons designated or acting at the direction of the COMPANY or as may be required by law or as necessary to ensure the efficient and proper administration and operation of our technology resources. For example, authorized persons may inspect, search and disclose such information to investigate theft, disclosure of confidential business or proprietary information, personal abuse of the system, or to simply monitor work flow or productivity. This monitoring and/or search includes, without limitations, the individual hard drives of any computer owned, leased, rented, or maintained by the COMPANY, any information stored on any hard drives owned, leased, rented, or maintained by the COMPANY, which may include emails to or from any COMPANY issued email account, or any personal account that may be accessed from a the COMPANY computer, any documents drafted on the COMPANY’s computer, any internet sites accessed, and/or any phone calls made or received from any phone systems owned, leased, rented, or maintained by the COMPANY, and any messages left on any phone owned, leased, rented, or maintained by the COMPANY. Because the COMPANY is sensitive to employee concerns, it will make every effort to ensure that all such inspections are conducted professionally and ethically. Users, however, must recognize that authorized persons have the ability to track and monitor all information sent internally and externally to the COMPANY via technology resources at any time for any reason. Users should have no expectation of privacy in any of the work that is performed on any COMPANY computer, with any emails transmitted or received (or accessed) on a COMPANY computer, any internet site accessed on a COMPANY computer, or with respect to any phone call received or made to/from any COMPANY phone system, or any messages left on any COMPANY phone system. All passwords and security used in connection with the COMPANY technology resources are the COMPANY’s property and must be available to the COMPANY, upon request, for any reason. Users should understand that their use of passwords does not preclude authorized persons to access the COMPANY’s technology resources. 3. The Creation Or Transmission Of Any Information That May Be Construed To Violate the COMPANY's Harassment-Free Workplace Policy Or Equal Employment Opportunity Policy Is Strictly Prohibited ©2014 Kopon Airdo, LLC 289 Users are strictly prohibited from using the COMPANY’s technology resources in any way that may be offensive to others. This prohibition includes, for example, the transmission of sexually explicit or obscene messages or cartoons, ethnic or racial slurs, or anything that may be constructed unlawful harassment or disparagement based on race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, parental status, source of income, military discharge, or any other status protected by law. Relatedly, users may not use technology resources to transmit critical or derogatory statements regarding individual employees, clients, consultants, contractors, vendors, students, volunteers or residents. Users violating these prohibitions may be subject to disciplinary action, up to and including termination. 4. Use Of the COMPANY’S Technology Resources Is Subject To the COMPANY's NoSolicitation/No-Distribution Policy The COMPANY’s policy strictly forbids employees from soliciting, during their working time or the working time of the employee being solicited, any other employee to support any individual or organization. It also forbids employees from distributing any literature on behalf of any individual or organization on COMPANY property. This includes the distribution of chain letters of all kinds. 5. Intellectual Property (Copyright And Patent) Laws And Computer Standards Users may not violate any copyright, patent or other intellectual property law, including restricted software laws. Accordingly, unless permission has been expressly and officially provided, users may not post or download any information protected by copyright or patent law. If copyright, patent or other ownership status is unknown, users may not post, upload, download or otherwise use any information, content, software or other property and should consult the network administrator with any inquiries. 6. Viruses All COMPANY technology resources must be protected from accidental destruction or deliberate attempts at sabotage by computer viruses. Users thus may not introduce virus-infected files or media into the COMPANY’s technology resources. Users must make all reasonable efforts to ensure that all files accessed or collected are virus-free and should minimize downloading workrelated information unfamiliar from the Internet and via e-mail. Users should use discretion when receiving e-mail from unknown sources, especially where the e-mail contains attachments. Prior to placing any file on the COMPANY’s network, users must scan for viruses using up-to-date, approved virus scanning software. 7. Confidentiality Information ©2014 Kopon Airdo, LLC 290 Users must take every measure to ensure that confidential COMPANY information, and information otherwise protected is entered, created, received, stored or transmitted via technology resources remains confidential and private. Likewise, users must continue to respect the confidentiality of any report containing confidential information while handling, storing, and disposing of these reports in an appropriate manner. Users are prohibited from searching for using, sending, posting or otherwise disclosing confidential information or information protected by the attorney-client privilege to any individual for any non-work or business related reason, without partner permission. 8. Encryption To ensure continuous access to technology resources" users shall not use personal hardware or software to encrypt information entered, created, received, stored or transmitted via technology resources. 9. Internet Use Like all other technology resources, the COMPANY provides Internet access only for legitimate business-related, education, research, outreach, and administrative purposes. The Internet shall not be used for any personal use. 10. Social Media Social Media includes any website or medium (including video) that allows for the electronic and digital communications in cyberspace, which includes, but is not limited to, email, internet, text messaging, Facebook, Twitter, LinkedIn, YouTube, MySpace, Hudl, Formspring, and blogs. A policy has been developed to protect you and the COMPANY’S exposure and liability, while also providing you an opportunity to share educational forums and ideas with others. The use or accessing of social media at work is not permitted without expressed written authorization from a supervisor or manager at the COMPANY. When using social media within a written authorization through the COMPANY, or using social media outside of working hours on your own time, any use must be consistent with our mission, purpose, and values. All employees must use social media within the guidelines set forth in the employee handbook and/or rules of conduct. Violations of the the policy, no matter how small, can and will be subject to discipline as outlined fully in the employee handbook. You are personally responsibility for what you post. Remember that what you post can often be viewed by both personal and professional contacts. Post responsibly. If you publish content related to the COMPANY on any non-COMPANY operated or sponsored site, you must state that “the views on this post are my own and not necessarily those of ©2014 Kopon Airdo, LLC 291 (INSERT COMPANY NAME). must abide by the following: 11. Additionally, with all posts on any social media site you • Do not publish any confidential or proprietary information on a social site; • Do not discuss the COMPANY, the COMPANY employees, vendors, clients, or other partners of the COMPANY, without written authorization; • Do you use insults, obscenity, racial slurs, ethnic slurs, or any other negative comments that can be construed in any way as discriminatory or harassing; • Do not post photographs taken any COMPANY-sponsored events; and • Respect all copyright, fair use, and financial disclosure laws; Violations Violations of this Policy are subject to discipline as outlined in the employee handbook. ©2014 Kopon Airdo, LLC 292 I, ____________________________________________________________, hereby certify and declare that I have read (insert COMPANY NAME’S) COMPUTER-USAGE AND SOCIAL MEDIA POLICY. By executing this document, I am certifying that I understand the Policy, and all of the terms contained therein, and agree to abide by the terms and provisions contained within the Policy. By: _______________________________________________ Date: _______________________________________________ ©2014 Kopon Airdo, LLC 293
© Copyright 2024