1 MLSCI 330 CLINICAL HEMATOLOGY OVERVIEW / GENERAL INFORMATION The MLSCI 330 (Clinical Hematology) course is a continuation of the theory and technique introduced in MLSCI 230 and 235 in Phase I. This Phase II course will provide the student with technical experience in both a training lab setting and in regional hospital laboratories. In addition, the theory related to Hematology and Coagulation will be reviewed in this course. This technical training and theory review will prepare the student for employment as a Medical Laboratory Technologist/Scientist after graduation, and to write the CSMLS national certification examinations. Further course information is found in eClass: -Access eClass from the University of Alberta webpage (www.ualberta.ca). -Log into eClass with your ccid and password and choose MLSCI 330A -Learning modules and links to practice exams on Brainspan© are found here, as well as study guides for each of the tutorial exams -Course evaluation questions (covering the student lab weeks, tutorials, exams, etc.) are also found on eClass. Evaluation questions regarding the clincial training weeks are available through google docs and the URLs will be e-mailed to you at the end of your clinical training weeks. Course Coordinator / Instructor Valentin Villatoro Assistant Professor & Clinical Instructor Office: 2C30.3 EGH Phone: 780-342-8908 e-mail: [email protected] University Office: Phone: 5-376 ECHA 780-492-3277 AHS Hematology Instructors: Edee O’Brien Smith Clinical Instructor Office: 2C30.3 EGH Phone: 780-342-8925 e-mail: Edee.O’[email protected] Allen Keeping Clinical Instructor Office: 2C30.1 EGH Phone: 780-342-8971 e-mail: [email protected] E-mail policy Communication with the course instructor when the student is at the clinical training site will usually be done by e-mail. Check your ualberta e-mail frequently so that important messages are not missed. The instructor will check for e-mails from students Monday to Friday during work hours. 2 COURSE / LEARNING OBJECTIVES By the end of the rotation the student will demonstrate mastery in the following areas: 1) Knowledge and Comprehension of Facts, Principles, and Methods The student will expand their understanding of Hematology theory and be able to: a) define hematology terms b) explain the principle of manual and automated hematology tests, coagulation assays, and special hematology procedures c) describe the structure and characteristics of both normal and abnormal hemoglobins d) describe the expected peripheral smear and bone marrow findings in hematological disorders (anemias and white cell abnormalities) e) describe the expected lab test results for these disorders f) explain the normal hemostatic process and mechanisms to keep both clotting and fibrinolysis under control g) describe the abnormality and the expected lab test results for coagulation disorders 2) Reasoning Ability (Application, Analysis and Evaluation) The student will be able to apply their knowledge of hematology to: a) calculate RBC indices, correct WBC counts for nRBC, calculate relative and absolute reticulocyte counts, calculate absolute WBC values, and calculate bone marrow M:E ratios b) perform calculations required for manual reticulocyte counts, CSF and fluid cell counts c) analyze hematology and coagulation test results as to their accuracy and reliability, and suggest appropriate follow up for abnormal results d) correlate abnormal peripheral smear and bone marrow pictures with possible clinical conditions 3) Technical Skills The student will be able to perform the following procedures with accuracy and precision: a) b) c) d) e) f) manual hematology procedures WBC and PLT estimates, WBC differentials and RBC morphologies analysis of specimens on automated hematology analyzers coagulation procedures special hematology procedures organize work and perform tests in volume 4) Attitudes a) b) c) d) e) f) g) h) adhere to all laboratory safety protocols and practices follow established procedures (SOPs) and show concern for quality of work done perform clerical checks correctly and report results without errors respect the patient’s right to confidentiality arrive to work on time demonstrate self-motivation and initiative cooperate with coworkers and trainers demonstrate good communication skills by writing legibly, speaking clearly and concisely, listening carefully, and asking for clarification when needed 3 METHODS OF INSTRUCTION Technical training will initially occur in the training laboratory at EGH under the supervision of the course instructor. This training will allow the student to re-familiarize themselves with hematology techniques and gain confidence before entering the regional hematology laboratories for clinical experience. Theory review will also occur during the training lab weeks and may extend into the clinical lab weeks of the course. Tutorials with the instructor will help the student learn the material before examinations are written. Independent review of some material is also required. Training will then continue in the hematology department at the clinical training sites. Completion of Competency-Based Objectives (CBOs) will occur during these 4 weeks. Over the nine weeks of the rotation the student will gain experience in hematology procedures and instrumentation, and must attain minimum levels of competency as expected of an entry-level technologist. There are six CBOs to be completed in Hematology: 1. 2. 3. 4. 5. 6. Differentials and Morphology Manual Counts/Miscellaneous Tests Multi-parameter Cell Counters Coagulation Special Hematology Professionalism The Differential and Professionalism CBOs will be signed off by the course instructor at the end of the rotation, while the technical skills portion of the remaining four CBOs will be signed off by the facilitators at the clinical training sites. The course instructor is responsible for signing off the Knowledge Component of all six CBOs, based on the student’s performance on related tutorial exams and a take-home assignment for the Professionalism CBO. EVALUATION 1. Competency evaluation by the department While in the Hematology Department at your training sites, you will be supervised by technologists who will evaluate your performance according to criteria outlined in the competency-based objectives. Read the CBOs carefully before beginning each bench in the department so that you are familiar with the skills that you will be expected to learn. It is the student’s responsibility to ensure that all skills are completed. Although no marks are assigned for CBOs, the student must achieve an “Acceptable” level of competence on all six terminal competencies in order to successfully complete the rotation. If the student does not pass a CBO, he/she will be required to repeat time on that bench until an acceptable level of competence is achieved. A “performance improvement plan” (see next page) will be completed, and a copy given to the student, indicating the problem areas and remedial action to be taken. If the student is unable to complete all six CBOs within the 9-week Hematology rotation, it will be considered a failure of the rotation. 2. Theory evaluation by the instructor The student will write 5 theory exams and complete 3 practical exams throughout the Hematology rotation. These exams will be used to determine the final course mark, and for assessment of the Theory component of each CBO. In addition, each student will research a hematology topic and present their findings to the group. A detailed description of the course mark breakdown is given in the next section. 4 IMPORTANT* In order to successfully complete the course, the student must attain each of the following: 1) an overall final course mark of 60% or better 2) a mark of at least 60% on the final exam 3) an “Acceptable” level of competence on all CBOs If an overall final course mark of at least 60% is not achieved, remedial work such as assignments and additional exams will be given to the student. This remedial work must be completed within two weeks of finishing the Hematology rotation. Once the work has been completed satisfactorily, the final mark assigned for the course will be adjusted to the minimum pass mark of 60%. If the remedial work is not completed satisfactorily, a grade of F will be given for the course. If a mark of less than 60% is achieved on the final exam, an exam re-write will be given. This rewrite must be done within two weeks of failing the final exam. If the re-write is successfully passed, the mark assigned for the final exam will be adjusted to the minimum pass mark (60%). If the re-write is failed, a grade of F will be given for the course. If all the CBOs are not completed with an “Acceptable” rating by the time the 9 week rotation is over, then the student will be required to do remedial training and re-challenge the CBO/CBOs at a later time. This extension of training time is dependent on accommodation by the clinical site and will occur at the convenience of the schedule and the training site. This may mean that entry into Phase III of the program is delayed. Supplemental exams and remedial training will only be allowed in one course during Phase II. Remedial course work, final exam re-writes, and extension of the training time to complete CBOs will not be allowed for MLS students entering Phase II on probation. 5 6 DISTRIBUTION OF MARKS AND EXAMINATION SCHEDULE The following components will be used to determine the final course mark: 1. Theory Exams (worth 40% of the course mark) Five written exams will be used to assess the theory component of the Differential and Morphology, Manual Counts, Multi-parameter Cell Counter, Coagulation and Special Hematology CBOs. These exams will be based on information covered in tutorials and student lab weeks. Exam study guides provided on e-class will include more specific information about each exam. 2. Differential, Manual Counts and Special Hematology Practical Exams (worth 20% of the course mark) These three practical exams will be used in assessment of the skills components of the Differential and Morphology, Manual Counts and Special Hematology CBOs. 3. Presentation (worth 5% of the course mark) Each student will choose a hematology topic to be researched and presented to the group during the last week of the rotation. The student will create at least four learning objectives, and using various sources such as textbooks, journal articles, and internet web-sites will research information on that topic. During the final week of the rotation each student will summarize their findings using a PowerPoint presentation and will communicate this information to the rest of the group in a 10 - 15 minute talk. 4. Instructor Evaluation (worth 5% of the course mark) The instructor will evaluate the student’s performance during the four weeks of student lab using the criteria described on the next page. This feedback should be used by the student to target areas for improvement. No marks will be assigned to the evaluations done during student lab weeks. A percentage mark will be assigned to the instructor evaluation at the end of the rotation, based on the student lab weeks as well as comments provided by trainers at the clinical sites on the daily assessment feedback forms. 5. Final Examination (worth 30% of the course mark) (60% pass mark is compulsory) The final exam is a comprehensive written examination covering all aspects of Hematology. The exam schedule will be supplied by the instructor at the beginning of the course, however, in general: Exams #1, 2, and 3 are written during the student lab weeks. Exams #4 and 5 are written during exam week. The Final Exam is written on the last day of the course. If a student is absent from an examination, he/she must contact the instructor as soon as possible with regard to the circumstances and request an excused absence. Missed exams must be written at a later date as decided by the instructor. According to University policy the following are examples of unacceptable reasons for requesting an excused absence: vacations, weddings or travel arrangements. Instructors may request supporting documentation for an excused absence or can ask students to sign a Statutory Declaration to outline the reasons for the absence. 7 Criteria for Instructor Evaluation of Student Progress A percentage mark will be given at the end of the rotation, which will count toward the final course mark. The instructor will consider the following criteria when providing weekly feedback to the student during the four weeks of student lab and when assessing a mark at the end. A rubric is provided in Appendix D which describes each criterion in detail. Professional values: Punctuality Preparation Motivation/Attitude towards learning Initiative Respect in the work environment Teamwork: Participation Cooperation Safety: PPE and workspace Aptitude and Ability to Learn: Student lab procedures Organizational Ability: Comprehension of Theory: Tutorials and exams Application of Theory: Communication Skills: Written Verbal/Non-verbal Technical Ability: Technical skills Clerical skills 8 ATTENDANCE Daily attendance is compulsory. If absences occur for any reason, the student may be required to make up the missed time. However, as soon as 5 absences have occurred during the clinical year, any further absences must automatically be made up. If an extension of training time beyond the end of the clinical year is necessary, this will be dependent on availability of a training place and will be at the convenience of the clinical site and the schedule. Extension of the clinical year may therefore mean postponement of entry into Phase III of the program. Arriving late will also mean that time has to be made up. Appointments should be scheduled, whenever possible, at the end of the day so as not to interfere with training time. However, in circumstances where it is necessary to miss part of the day for an appointment, the student must complete a “Schedule Change/Vacation/Leave of Absence Form” (see Appendix E) and bring it to the instructor for approval and signature. This form will then be forwarded to the training site. If sick, absent for another reason, or arriving late, telephone the instructor’s office (780-3428908) before 0800 h and leave a detailed message or send an e-mail to [email protected]. When working at the clinical site, also phone the Hematology laboratory and leave a message according to the site protocol: Site DynaLIFEDx 200-10150-102 St Edmonton, AB Phone Numbers Assistant Manager (780) 451-8499 ext 3213 STAT Bench (780) 451-8499 ext 8211 John Wilson (780) 451-3702 ext 3207 [email protected] GNH 1100 Youville Dr. Edmonton, AB MIS 106940-87 Ave Edmonton, AB Core Lab (780) 735-7088 Arlene Garchinski, Tech II (780) 735-9642 Core Lab (780) 735-9308 Carol Austen, Manager (780) 735-2473 Student Directions 1. Report your absence or lateness to the Assistant Manager. Leave a voicemail if no answer, and call the STAT Bench to talk to someone in person. 2. Report your absence or lateness to John Wilson. 1. Report your absence or lateness to Core Lab and let them know you are scheduled for hematology. 2. Report your absence or lateness to Arlene Garchinski, leaving a voicemail if necessary. 1. Report your absence or lateness to Core Lab and let them know you are scheduled for hematology. 2. Ask to be transferred to Carol Austen (or her voicemail) to report to her why you are away or late. 9 RAH Core Lab 10240 Kingsway Ave Edmonton, AB (780) 735-4378 Cross Cancer Institute (780) 432-8598 and leave a message, or e-mail: Room 1466 11560- University Ave Edmonton, AB [email protected] UAH, Routine Hematology (780) 407-7096 1. Report your absence or lateness to the tech that answers the phone. (780) 407-7096 1. Report your absence or lateness to the person that answers the phone and let them that you are scheduled for Special Hematology. 8440-112 St Edmonton, AB UAH, Special Hematology 8440-112 St Edmonton, AB 1. Report your absence or lateness to Core Lab. The person who answers will record information on the call-in form. 2. The supervisor will call the student back to determine when the student will return to work. 1. Report your absence or lateness to Elaine Kurtz-Hardowa. OR Trina.smith2@albertahealthservice s.ca The special hematology techs do not arrive until 0800, so report your absence to the technologists in core Hem, who will pass on the message. BOOKLIST / REFERENCES The following books are good references to use in addition to your notes from Phase I to make study notes for tutorials: 1) Hematology Clinical Principles and Applications, 4th edition, 2012 Rodak, Fritsma, Doig 2) Clinical Hematology and Fundamentals of Hemostasis, 5th edition, 2009 Harmening 3) WHO Classification of Tumours of Haematopoietic and Lymphoid Tissues, 4th edition, 2008 WHO 4) Atlas of Hematology, 2003 Anderson and Poulsen 5) Clinical Hematology Atlas, 3rd edition, 2009 or 4th edition, 2013 Carr and Rodak 10 SCHEDULE Time required to complete the rotation is 9 weeks. The rotation will consist of: 1. Orientation to Hematology – 3 weeks Students will spend three weeks in the training laboratory at EGH learning to perform both routine and special hematology procedures. Students will perform differentials and red cell morphologies on peripheral blood smears, perform manual cell counts, perform bone marrow differentials and calculate M:E ratios, and perform various special hematology procedures. During the training lab weeks students will do a differential practical exam which will be used for assessment of the Differential CBO (CBO #1). The mark for this exam will comprise part of the hematology final mark. 2. Automated Counts – 2 weeks Each student will spend one week in the hematology department at their training site learning to process patient specimens and controls through an automated multiparameter cell counter (Coulter LH-750 at UAH and DL, Coulter DxH 800 at RAH, GNH and MIS). The student’s progress will be evaluated using CBO #3. 3. Routine Coagulation – 1 week Each student will spend one week on the coagulation bench in the hematology department at their training site learning to process patient specimens and controls for routine coagulation testing (APTT, PT, quantitative D-Dimer assay, and Fibrinogen assay). The student’s progress will be evaluated using CBO #4. 4. Manual Counts/Miscellaneous Tests– 1 week Each student will spend one week in the hematology department at their training site practicing manual cell counts such as CSF and fluid cell counts, cytospin differentials, ESRs, monospot tests and any miscellaneous procedures that the site may perform. The student will also observe the Bleeding Time procedure if possible (at UAH only), and learn to make buffy coat smears. The student’s progress will be evaluated with CBO #2. Towards the end of the week the student will do a practical exam to assess the skills component of the CBO. The exam will be marked by the clinical instructor and this mark will comprise part of the hematology final course mark. Students may also spend time this week practicing differentials if time permits. Students may look at peripheral blood smears or bone marrow smears previously counted by the technologists in the department. In order to give the student more experience with time pressure the lab may set a time limit, or set an expected number of slides to be accomplished per day, 5. Special Hematology/Special Coagulation – 1 week (4 days at UAH and 1 day at CCI) In the Special Hematology Department at UAH the student will learn to assist with bone marrow aspirations and to make direct and particle smears. The student will also perform as many special hematology procedures as possible, and will observe special coagulation tests and possibly the flow cytometer. The student’s progress will be evaluated using CBO #5. 11 On Wednesday or Thursday of this week the student will spend the day in the laboratory at the Cross Cancer Institute. Students will learn about the flow cytometer, may assist on bone marrow collections, and will help with the routine hematology testing. 6. Exam Week – 4 or 5 days At the beginning of the week students will come to the training lab at EGH to review case study and bone marrow slides in preparation for the Special Hematology practical exam, and may also review written tutorial exams in preparation for the Final. Later in the week students will be given the Special Hematology practical exam consisting of peripheral smear and bone marrow slides similar to the case studies seen in student lab, they will write Exam #5, present their research topic to the group (see description on page 6) and write the final exam on the last day. 12 Policy about course outlines can be found in §23.4(2) of the University Calendar. The University of Alberta is committed to the highest standards of academic integrity and honesty. Students are expected to be familiar with these standards regarding academic honesty and to uphold the policies of the University in this respect. Students are particularly urged to familiarize themselves with the provisions of the Code of Student Behaviour (online at www.governance.ualberta.ca) and avoid any behaviour which could potentially result in suspicions of cheating, plagiarism, misrepresentation of facts and/or participation in an offence. Academic dishonesty is a serious offence and can result in suspension or expulsion from the University. Audio or video recording of lectures, labs, seminars or any other teaching environment by students is allowed only with the prior written consent of the instructor or as a part of an approved accommodation plan. Recorded material is to be used solely for personal study, and is not to be used or distributed for any other purpose without prior written consent from the instructor. Excerpt from Code of Student Behaviour – 30.3.2 Inappropriate Academic Behaviour 30.3.2(1) Plagiarism No Student shall submit the words, ideas, images or data of another person as the Student’s own in any academic writing, essay, thesis, project, assignment, presentation or poster in a course or program of study. 30.3.2(2) Cheating 30.3.2(2) a No Student shall in the course of an examination or other similar activity, obtain or attempt to obtain information from another Student or other unauthorized source, give or attempt to give information to another Student, or use, attempt to use or possess for the purposes of use any unauthorized material. 30.3.2(2) b No Student shall represent or attempt to represent him or herself as another or have or attempt to have himself or herself represented by another in the taking of an examination, preparation of a paper or other similar activity. See also misrepresentation in 30.3.6 (4). 30.3.2(2) c No Student shall represent another’s substantial editorial or compositional assistance on an assignment as the Student’s own work. 30.3.2(2) d No Student shall submit in any course or program of study, without the written approval of the course Instructor, all or a substantial portion of any academic writing, essay, thesis, research report, project, assignment, presentation or poster for which credit has previously been obtained by the Student or which has been or is being submitted by the Student in another course or program of study in the University or elsewhere. 30.3.2(2) e No Student shall submit in any course or program of study any academic writing, essay, thesis, report, project, assignment, presentation or poster containing a statement of fact known by the Student to be false or a reference to a source the Student knows to contain fabricated claims (unless acknowledged by the Student), or a fabricated reference to a source. 30.3.2(3) Misuse of Confidential Materials No Student shall procure, distribute, or receive any confidential academic material such as pending examinations, laboratory results or the contents thereof from any source without prior and express consent of the Instructor. 13 30.3.2(4) Research and Scholarship Misconduct 30.3.2(4) a No Student shall violate the University of Alberta Research and Scholarship Integrity Policy, as set out in § 96.2 of the GFC Policy Manual or any other University regulation concerning academic matters. 30.3.2(4) b Where a Student is charged with the academic offence of research and scholarship misconduct, the special requirements for communication and documentation imposed by § 96.2 of the GFC Policy Manual shall constitute part of the procedures outlined below. 14 CSMLS 2010 Competencies LEGEND: OL = SL = T = D = A O C E = = = = On-line Learning (Traccess/e-class) Student Lab Tutorial Department Assignment Observation CBO Exam CATEGORY 1 SAFE WORK PRACTICES NUMBER COMPETENCY INSTRUCTION PRACTICE ASSESSMENT The medical laboratory technologist conducts professional practice according to established protocols, safety guidelines, and existing legislation. 1.01 Applies the principles of standard precautions OL SL, D C,O,E 1.02 Uses personal protective equipment, e.g., gloves, gowns, mask, face shields, aprons OL,SL SL, D C,O,E 1.03 Applies appropriate laboratory hygiene and infection control practices OL,SL SL, D C,O,E 1.04 Minimizes possible dangers from biological specimens, laboratory supplies, radioactive material, and equipment OL SL, D C,O,E 1.05 Utilizes laboratory safety devices in a correct manner, e.g., biological safety cabinets, fume hoods, laminar flow cabinets, safety pipetting devices, safety containers and carriers, safety showers, eye washes OL,SL SL, D C,O,E 1.06 Labels, dates, handles, stores, and disposes of chemicals, dyes, reagents, and solutions according to WHMIS and existing legislation OL,SL SL, D C,O,E 1.07 Handles and disposes of "sharps" according to institutional policy OL,SL SL, D C,O,E 1.08 Stores, handles, transports and disposes of biological, toxic, and radioactive material according to existing legislation OL,SL SL, D C,O,E 1.09 Selects and utilizes the appropriate method for items to be disinfected/sterilized OL,SL SL, D C,O,E 1.10 Minimizes the potential hazards related to disinfection/sterilization methods OL SL, D C,O,E 1.11 Applies first-aid measures in response to incidents, e.g., chemical injury, traumatic injury, electrical shock, burns, radioisotope contamination OL SL, D C,O,E 1.12 Applies spill containment and clean up procedures for infectious materials and dangerous chemicals according to institutional policy OL,SL SL, D C,O,E 1.13 Responds appropriately to fire emergencies O,SL SL, D C,O,E 1.14 Reports incidents related to safety and personal injury (e.g., needle stick injuries), in a timely manner OL SL, D C,O,E 15 CATEGORY 2 DATA COLLECTION AND SPECIMEN PROCUREMENT/RECEIPT 2.01 Ensures relevant information is on the requisition received with the test request 2.02 Procures and labels blood and other specimens according to specific requirements, in a variety of conditions (bone marrow collections) 2.03 Performs venipuncture and capillary blood collection to obtain appropriate samples for laboratory analysis 2.03.01 Confirms the identity of the patient 2.03.02 Establishes a professional relationship with the patient 2.03.03 Provides the necessary information for the patient to understand the specimen collection procedure 2.03.04 Obtains agreement from the patient to proceed with specimen collection ASSESSMENT COMPETENCY PRACTICE NUMBER INSTRUCTION The medical laboratory technologist verifies relevant data and ensures that appropriate specimens are procured according to established protocols. SL D C SL 2.04 Observes established protocol for procurement of specimens with legal implications, e.g., blood alcohol 2.05 Collects, labels and delivers specimens in a safe and timely manner taking into account priority and specimen stability 2.06 Verifies specimen suitability including adequate amount/volume and integrity T D C, E 2.07 Validates documentation to ensure that it corresponds with the specimen SL SL,D C 2.08 Registers specimens into laboratory information system, e.g., logbook, computers D D C 2.09 Complies with existing guidelines for specimen retention, storage and disposal D D 2.10 Takes corrective action when errors in specimen procurement are identified T, D SL,D 16 CATEGORY 3 ANALYSIS OF SPECIMENS AND VALIDATION OF RESULTS NUMBER COMPETENCY INSTRUCTION PRACTICE ASSESSMENT The medical laboratory technologist analyzes specimens and validates results using established protocols. 3.01 Prepares specimens for analysis, e.g., centrifuging, aliquoting, preserving D D C 3.02 Ensures appropriate storage of specimens T, D D C 3.03 Prioritizes analyses, e.g., stat, urgent, routine, sample stability D D C 3.04 Maximizes efficient use of resources, e.g., time, equipment, personnel SL, D SL, D C 3.05 Prepares and uses calibrators, standards, quality control materials T, D D C,E 3.06 Organizes specimens from worklists, log books and computerized work documents SL, D D C 3.07 Performs analyses within acceptable limits of error SL, D SL, D C 3.08 Verifies test results using calibration and quality control data T,D D C 3.09 Recognizes possible specimen/analytical deficiencies and takes appropriate action T, SL, D D C, E 3.10 Identifies implausible results and takes appropriate action T, SL, D D C 3.11 Verifies that specimen identification is traceable throughout the analysis D D 3.12 Verifies that all ordered analyses have been completed D D C 17 CATEGORY 4 ANALYTICAL TECHNIQUES 4.01 Applies the principles of microscopy to laboratory analyses OL 4.01.01 Uses and maintains the compound light microscope 4.01.02 Selects the appropriate application of the following modifications of the light microscope: phase contrast fluorescence dark field polarizing inverted 4.02 4.02.01 4.03 4.03.01 4.03.02 4.04 Applies the physical and chemical principles of staining to laboratory analyses: Identifies staining problems and initiates corrective action Operates and maintains common instruments using: absorption spectrophotometry emission spectrophotometry reflectometry turbidimetry Identifies sources of interference and initiates corrective action as applicable Applies principles of electrochemical systems to laboratory analyses Operates and maintains common instruments using: ion selective electrodes conductance electrodes 4.04.02 Identifies sources of interference and initiates corrective action as applicable Applies principles of electrophoresis and chromatography to laboratory analyses 4.05.01 Operates and maintains common instruments 4.05.02 Identifies sources of interference and initiates corrective action as applicable 4.06 4.06.01 E OL, SL SL, D SL, C SL SL, D E, C SL SL E, C SL, D E, C Applies principles of light measuring systems to laboratory analyses: 4.04.01 4.05 ASSESSMENT COMPETENCY PRACTICE NUMBER INSTRUCTION The medical laboratory technologist understands the principles and performs analytical techniques on specimens that originate from a variety of sources. Applies principles of osmometry to laboratory analyses Operates and maintains common instruments T, SL T 4.07 T D C, E T, D D C, E Identifies sources of interference and initiates corrective action as applicable Applies principles of immunoassays to laboratory analyses (monotest, flow cytometry) 4.07.01 Operates and maintains common instruments 4.07.02 Identifies sources of interference and initiates corrective action as applicable 4.08 ASSESSMENT 4.06.02 COMPETENCY PRACTICE NUMBER INSTRUCTION 18 Applies principles of particle counting systems to laboratory analyses 4.08.01 Operates and maintains common instruments used to evaluate blood cells T, D D C 4.08.02 Identifies sources of interference and initiates corrective action as applicable T, D D C, E 4.08.03 Assesses results to initiate follow-up testing T, D D C 4.08.04 Performs manual counting procedures as appropriate SL, D SL, D C, E T, D D C, E T, D D C, E SL SL, D C, E 4.09 4.09.01 4.10 4.10.01 Performs analyses to assess and monitor hemostasis Identifies the need for follow-up action Performs qualitative and quantitative biochemical analyses (G6PD screen) Assesses results to initiate follow-up testing 4.11 Prepares blood, body fluids and other clinical specimens for microscopic examination SL, D SL, D C, E 4.12 Identifies and evaluates the morphology of cellular and non-cellular elements in microscopic preparations T, SL, D SL, D C, E T, SL, D SL, D C,E SL, D D C, E 4.12.01 Differentiates between clinically significant and insignificant findings 4.12.02 Initiates follow-up action as applicable 4.13 Applies principles of immunology to the detection of antigens and antibodies 4.14 Identifies common red blood cell antigens and antibodies 4.14.01 Operates and maintains common instruments/ equipment 4.14.02 Interprets results to determine phenotype/genotype 4.14.03 Differentiates between clinically significant and insignificant antibodies 4.14.04 Performs compatibility analyses 4.14.05 4.15 Assesses results and initiates follow-up action as necessary Prepares and issues blood products 4.15.01 Assesses suitability of donor/product 4.15.02 Ensures proper storage of blood products 4.15.03 Evaluates the quality of blood products 4.15.04 Evaluates the appropriateness of the blood product for the patient's clinical situation 4.16 Recognizes and investigates the adverse effects of transfusion according to established protocol and initiates follow-up action as required 4.17 Performs analyses to detect and identify bacteria and clinically significant yeastlike fungi 4.17.01 Selects appropriate media and environment for the isolation of common clinically significant organisms from all body sites 4.17.02 Recognizes common clinically significant organisms according to body site 4.17.03 Confirms identification using staining techniques, biochemical and/or serological tests 4.17.04 Applies the principles of instrumentation to the detection and identification of organisms 4.18 4.18.01 4.19 Performs appropriate antimicrobial susceptibility analyses according to CLSI (NCCLS) guidelines Identifies sources of error and initiates corrective action Applies molecular diagnostic principles to identify nucleic acid sequences 4.19.01 Operates and maintains common instruments/equipment 4.19.02 Identifies sources of interference and initiates corrective action as applicable 4.19.03 Assesses results and initiates follow-up action as necessary 4.20 Performs tissue preparation techniques to produce paraffin and frozen sections for microscopic examination 4.20.01 Operates and maintains common instruments/ equipment 4.20.02 Assesses the quality of the preparation and initiates corrective action as required ASSESSMENT COMPETENCY PRACTICE NUMBER INSTRUCTION 19 4.21 Performs techniques to demonstrate cellular and non-cellular components in tissue and body fluids 4.21.01 Operates and maintains common instruments/equipment 4.21.02 Assesses quality of staining and initiates corrective action as required 4.22 ASSESSMENT COMPETENCY PRACTICE NUMBER INSTRUCTION 20 Operates and maintains standard laboratory equipment/instruments CATEGORY 5 INTERPRETATION AND REPORTING OF RESULTS PRACTICE ASSESSMENT INSTRUCTION The medical laboratory technologist, using scientific knowledge as the basis, interprets, communicates and documents confidential data. SL, D C, E D C T, SL, D D C Investigates unusual findings prior to reporting T, SL, D D C 5.05 Recognizes critical values and responds appropriately T, SL, D D C, E 5.06 Communicates information regarding laboratory analyses to clients in an appropriate manner D C 5.07 Ensures that laboratory results are accurately documented and retained in accordance with existing legislation SL, D C 5.08 Uses a computer for data entry, storage and retrieval D C 5.09 Recognizes the implications of laboratory findings and identifies further testing D C NUMBER COMPETENCY 5.01 Recognizes the relationship between analyses, diagnoses, clinical information and treatment by assessing results on the basis of: reference values critical values method limitations, e.g. dynamic ranges, interferences, specificity, sensitivity patient delta checks recognition of implausible results relationship to clinical conditions relationship to other laboratory findings 5.02 Releases results of laboratory analyses that meet internal quality control criteria to the appropriate client in a timely and efficient manner 5.03 Recognizes when results of patient analyses are outside expected findings and responds appropriately 5.04 T, SL, D T 21 CATEGORY 6 QUALITY MANAGEMENT NUMBER COMPETENCY INSTRUCTION PRACTICE ASSESSMENT The medical laboratory technologist practices and promotes the principles of quality management and the efficient utilization of resources. 6.01 Follows established protocols as defined in policy and procedure manuals SL SL, D C 6.02 Determines the need for calibration of instruments and manual methods T, D D C 6.03 Performs and assesses quality control (internal and external) T, SL, D D C, E 6.04 Utilizes statistics and indicators to monitor the acceptability of results based on established quality control ranges T, SL, D D C, E 6.05 Maintains appropriate documentation, e.g., document laboratory reporting errors and corrective measures taken T, SL, D SL, D C 6.06 Utilizes responsible practices which contribute to the cost-effective use of health care resources SL, D D C 6.07 Follows established preventive maintenance programs & maintains instrument logs D D C 6.08 Recognizes malfunctions in equipment/instruments and initiates appropriate corrective action. D D C 6.09 Addresses equipment/instrument malfunction according to established protocol D D C 6.10 Applies continuous quality improvement techniques and risk management processes to ensure quality clinical laboratory services, including point-of-care testing. D D C 22 CATEGORY 7 CRITICAL THINKING 7.01 Demonstrates an open inquiring mind and self-directed learning processes in resolving analytical, workplace and career challenges 7.02 Demonstrates the ability to adapt to rapidly changing situations, e.g.: responds appropriately to critical situations; retains composure in stressful situations; applies existing skills to new situations 7.03 Demonstrates knowledge of the health care system and professional laboratory organizations and responsibilities 7.04 Demonstrates knowledge of the determinants of health and their implications for the laboratory system 7.05 Recognizes that change initiated in one area will impact on other areas of health care services ASSESSMENT COMPETENCY PRACTICE NUMBER INSTRUCTION The medical laboratory technologist applies critical thinking skills to constructively solve problems. SL SL, D O D O CATEGORY 8 APPLIED INVESTIGATION 8.01 Demonstrates analysis and synthesis skills to resolve workplace challenges 8.01.1 Effectively analyzes and interprets data to arrive at a conclusion or solve a problem. 8.01.2 Develops recommendations based on conclusions 8.02 Develops implementation strategies that integrate timelines, resource management and communication 8.03 Demonstrates research skills that further inquiry in laboratory and health care settings 8.03.1 Develops protocols to investigate problems or evaluate procedures 8.03.2 Seeks out sources of information necessary for problem solving. 8.03.3 Effectively communicates research findings ASSESSMENT COMPETENCY PRACTICE NUMBER INSTRUCTION The medical laboratory technologist demonstrates research skills to investigate, evaluate or problemsolve in the health care setting. 23 CATEGORY 9 RESOURCE MANAGEMENT 9.01 Applies human resources skills to interactions with laboratory colleagues and other health professionals 9.01.1 Recognizes signs of individual and group stress 9.01.2 Demonstrates empathy in assisting colleagues to deal with stress 9.01.3 Identifies the potential for conflict and uses negotiation skills to manage conflicts 9.02 ASSESSMENT COMPETENCY PRACTICE NUMBER INSTRUCTION The medical laboratory technologist addresses workplace challenges by applying skills involving human resources as well as skills in change management, materials management, financial management and information management. SL, D SL, D C, O D O D C Applies change management strategies 9.02.1 Demonstrates acceptance of the need for change 9.02.2 Anticipates, contributes to, responds to, and effectively works in a changing environment 9.03 Demonstrates effective time management 9.04 Demonstrates information management skills 9.04.1 Uses information to make informed decisions 9.04.2 Uses computers, laboratory information systems and related technology in specimen tracking and data management OL, D 24 CATEGORY 10 COMMUNICATION AND INTERACTION NUMBER COMPETENCY PRACTICE ASSESSMENT INSTRUCTION The medical laboratory technologist interacts in a professional and competent manner, using effective listening, verbal and written communication in dealings with laboratory colleagues, patients, students, clients, and other health professionals. The medical laboratory professional projects a professional image and follows generally accepted practices regarding interactions with clients, patients and colleagues. 10.01 Practices effective communication with colleagues, patients, students, clients, and other health professionals while maintaining a professional attitude SL, D A, C 10.02 Demonstrates effective communication skills SL, T, D A, C T, SL A, SL 10.02.1 Seeks out and listens to colleagues, patients, students, clients and other health professionals 10.02.2 Uses effective verbal communication strategies 10.02.3 Uses technology appropriately to facilitate communication 10.02.4 Writes clearly and concisely 10.02.5 Uses effective written communication strategies 10.02.6 Identifies barriers to effective communication 10.02.7 Recognizes forms of non-verbal communication 10.03 Implements interdisciplinary learning in personal practices to develop teamwork skills in dealings with colleagues, patients, students, clients and other health professionals 10.04 Promotes interdisciplinary collaboration in dealings with other health professionals 10.05 Demonstrates basic patient care skills relevant to the laboratory professional 10.05.1 Recognizes common indicators of patient stress 10.05.2 Initiates follow-up procedures where necessary for patient well-being 10.05.3 Demonstrates adaptive skills in dealing with patients with varying levels of acuity A SL A, SL A, SL 25 CATEGORY 11 PROFESSIONALISM INSTRUCTION PRACTICE ASSESSMENT The medical laboratory technologist meets the legal and ethical requirements of practice and protects the patient’s right to a reasonable standard of care. Professional responsibility encompasses scope of practice, accountability, and professional development. OL D C NUMBER COMPETENCY 11.01 Provides for the health care needs of the public, keeping the welfare and confidentiality of the patient paramount at all times, and respecting the dignity, values, privacy and beliefs of the individual 11.02 Complies with legislation governing medical laboratory technology and applies these to the practice of the profession 11.03 Seeks help and guidance when asked to perform beyond competence 11.04 Discusses procedure in order to facilitate informed consent and respects a patient’s right to refuse treatment 11.05 Exercises a judicious approach to the right to refuse to participate in potentially dangerous situations 11.06 Takes responsibility and is accountable for professional actions 11.07 Identifies learning needs and participates in continuing education and training A A 11.08 Keeps abreast of laboratory techniques and research and shares new knowledge with colleagues A A 11.09 Promotes the image and status of the profession of medical laboratory science as members of the health care team by maintaining high standards in practice D C 11.10 Promotes an awareness and understanding of the contribution the medical laboratory technologist provides to the consumer and public 11.11 Recognizes how ethical issues in the health care environment affect the medical laboratory technologist A, E D C
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