E-169 Premium
Media Station
E-159 Mid-range
Media Station
”‫ תחנת מולטימדיה‬Avaya E159/E169 “
‫דניאל שפר‬
PRE-SALE ‫מהנדס‬
BYOD ‫חברות רבות מאמצות את גישת‬
Bring Your Own Device
http://www.calcalist.co.il/articles/0,7340,L- 
3566820,00.html
https://he.wikipedia.org/wiki/BYOD 
Where will you dock your boat ?
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2
”‫“מגדיר מחדש את המושג טלפון שולחני‬
‫ תאור פתרון‬Avaya E159/E169
BRING YOUR OWN DEVICE – BYOD ‫ פתרון ל‬.‫תחנת עגינה לטלפון סמארטפון‬
BYOD + Basic SIP + Superior Audio + Avaya Admin. 
– “Avaya Media Station” App (iOS & Android)
SAMSUNG ‫ ו‬APPLE ‫ לסמארטפונים וטבלטים תוצרת‬AVAYA ‫– נבדק ע"י‬
– Aura 6.3+ and IPO R 9.0.3 call server registration.
‫“ רגיל ללא‬Foundation” Suite SIP license ‫ נדרש רישוי‬AURA ‫– במערכת‬
.MOBILITY
Avaya SIP License ‫ נדרש רישוי‬,IPO ‫– במערכת‬
(g.711, g.729, g.722-HD Codec) :‫תמיכה בקודקים‬
AVAYA ‫ניהול מרכזי ע"י מערכת‬
‫נבדק עם מערכת אבטחת מידע‬
Avaya Session Border Controller (ASBC)
Class 3, 2-port Power over Ethernet ‫צריכת מתח‬
Flare” & “One-X” Apps in BT headset mode ‫תמיכה ב‬
E169
–
–
–
–
–
:AVAYA ‫ שתי אפשרויות לקניית תחנת עגינה תוצרת‬
E159
– Premium Media Station (E169) - $729 List price.
– Mid-Range Media Station (E159) - $349 List price.
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3
)‫ (השוואה‬BYOD ‫ פתרון תחנת עגינה חכמה‬Avaya
E-169
E-159
Brick-Style Media Station with
wraparound speakers and microphones
Telephone-styled media station with
traditional looking handset and dial-pad.
Handset port
Yes(USB)
Yes/RJ9
Headset port
Yes(USB, 3.5mm Stereo Headset)
Yes/RJ9
Yes
Yes
Wireless handset
3rd Party
No
Wired handset
Yes/USB
Yes/RJ9
Amplified handset
Yes
Yes
HandsFree speaker
Yes, 6 Speakers/Spatial Audio
Yes/single speaker
Yes, 4 MEMS Mic Array
Yes/single microphone
Yes
No
Yes/Dynamic
Yes/Fixed
Ethernet
2-port PoE, 1GBit switch
2-port PoE 1GBit Switch
Camera
No (Future)
No(Future)
$729
$349
Form factor
Message Indicator Lamp
HandsFree microphone
Spatial Audio
Acoustic Echo Cancel
LIST PRICE
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4
‫יתרון עסקי – עבודה על גבי ענן‬
Cloud
Computing
"Smart" Mobile Devices
a.k.a “BYOD”
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5
Bring Your Own Device
…and Dock it
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6
IPHONE ‫ ומכשיר‬USB ‫ מראה חיצוני עם שפורפרת‬E169
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JABRA ‫ מראה חיצוני עם אוזניות בלוטוס תוצרת‬E169
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8
‫‪ E169‬מתגי הפעלה‬
‫מעמד לטאבלט‬
‫תחנת עגינה לסמארטפון‬
‫חיווי השתקה‬
‫מתג מענה‪/‬סיום שיחה‬
‫ושליטה בעוצמת הקול‬
‫חיווי תא קולי וכפתור‬
‫חיוג מהיר לתא קולי‬
‫‪9‬‬
‫‪Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy.‬‬
‫‪ E169‬חיבורים פיזיים אחוריים‬
‫מתג‬
‫הפעלה‪/‬כיבוי‬
‫‪10‬‬
‫‪3.5mm‬‬
‫לאוזניות‬
‫חיבור ‪USB (x2)LAN‬‬
‫חיבור ‪LAN‬‬
‫לרשת ארגונית למחשב‬
‫חיבור ספק‬
‫מתח‬
‫‪Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy.‬‬
?‫ מה בתוך הקופסא‬- E169
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‫ – הוראות התקנת מערכת העגינה‬E169
 Select the appropriate cable for the
smart device for which dock is
required (micro USB, Apple 30 Pin or
Apple Lightning).
 Select the appropriate cable holder
 Select the appropriate smart device
cradle
– If no device cradle fits the device
(or device has a case) it is
permissible to use the dock without
any of the inserts
 Connect the cable to the left Base
USB port on one side and the cradle
on the other.
– Make sure cable orientation on the
cradle side is as illustrated.
 Hardware is being revised to make
incorrect insertion of the dock
adapter impossible.
Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy.
12
Avaya E-159/E-169 Smart-Docking Media Stations™
Model E-169:
iPad in Landscape Stance
‫ מערכת עילית‬E-169
,Smart Docking ‫לעגינה‬
‫טאבלט‬/‫לסמארטפון‬
Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy.
‫ מערכת עגינה‬E-159
‫לסמארטפון בלבד‬
13
Enterprise-Grade ‘Smart-Docking' Media Stations’™
SAMSUNG GALAXY S3 ‫ עגינה של טלפון מסוג‬E-169
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14
Enterprise-Grade ‘Smart-Docking' Media Stations’™
APPLE IPAD Mini ‫ עגינה של טאבלט מסוג‬E-169
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15
Enterprise-Grade ‘Smart-Docking' Media Stations’™
."10.1 ,3 ‫ עגינה של טאבלט מסוג סמסונג טאב‬E-169
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16
Avaya Media Station
Q&A ‫שאלות נפוצות‬
1. Do the Media Stations support SIP or H.323 or both?
– SIP only; for both Avaya Aura 6.3+ and IP Office 9.0.3+. The Media Station firmware has an embedded SIP
stack and also embedded media codec library for firmware-native support of SIP Telephony.
2. What wireless capabilities do the media stations support?
– The media stations use Bluetooth for pairing to smart devices . The Media stations do not currently support
WiFi for network connection. Media Stations connect to networks via Cat5 (GigE) with Class 3 PoE.
3. Do the Media Stations support the full Avaya SIP “AST” feature set?
– No. The Media Station is “Cellular Telephony Experience” only with 2 lines for Hold, Transfer, 3-way
conference.
4. Do the Media Stations have their own SmartOS applications?
– Yes. The media station does not require Avaya Mobility Suite licenses so the media stations have a very
thin/lightweight “User Interface” smart application with basic “cellular style” Dialpad, Contacts, Call Log
and media station Login/Settings views.
5. Can users use Avaya Soft clients with the Media Station?
– Yes. All audio-capable SmartApps on Smart OS Devices are supported via BT headset profile to leverage
E169/E159 speaker/microphone use. (Skype, Scopia, One-X, Flare, Communicator, YouTube, GTalk, etc.)
6. How does IT install configure and manage the Avaya Media Station?
– The Avaya Media Stations have been designed to operate for IT/Admin staff like all other Avaya SIP
endpoints. (device installation, management, firmware upgrade, failover, secure media/signaling,etc.)
7. Can the Avaya Media Station be used as a basic SIP POTs phone even when a smart
device is not paired or docked?
– Yes. The media stations have a full SIP Telephony and media stack onboard so they can be configured to
remain registered to Aura or IPO as basic SIP “POTs” phones even when no smart device is present.
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17
Avaya Media Station
)‫פיתוחים עתידיים (לא מובטח‬
WIFI ‫תמיכה מובנית ב‬
.1
SCOPIA/ACC ‫אינטגרציה‬
.2
Avaya Flare/One-X "SmartApp Convergence"
.3
‫תוספת מצלמת וידאו ומקרן‬
.4
HDMI/MHL ‫ממשק‬
.5
USB ‫– תמיכה בעכבר ומקלדת באמצעות חיבור‬
HTML5 ‫אינטגרציה לענן באמצעות‬
.6
Linux-Native Citrix/VM-Ware Client Support
.7
‫פיתוחים ע"פ בקשת לקוחות‬
.8
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18
‫למידע נוסף‬
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19
E169 Media Station ‫מידע טכני‬
:‫ הינו קומבינציה של‬E169 
‫ סטנדרטי‬SIP ‫– טלפון‬
.BT ‫– הטלפון נשלט מרחוק ע"י בלוטוס‬
Bluetooth Speaker/Mic –
Smart Device Charger –
Aura 6.2 FP3 or IP Office 9.0.3 ‫– נדרש לפחות מערכת‬
E169 is the first in a new line of Avaya Media Station products.
– Is a “SIPPING-19” enhanced device. Performs SIP-19 basics with some
additional capabilities built in to make it function more like traditional Avaya
desk phone.
– Limited support for Multiple Device Access with Aura.
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E169 – (app usage example – iOS)
:‫ בלינק הבא‬APPLE STORE ‫הורדה של האפליקציה מ‬
https://itunes.apple.com/us/app/avaya-media-station/id767373199?mt=8
.‫יש להתקין את האפליקציה לפני חיבור למערכת העגינה‬
.‫ שניות‬30‫ מתחיל בצורה אוטומטית ונמשך עד כ‬BT ‫ביצוע חיבוריות באמצעות מערכת ה‬
Media Station application should launch automatically. If not, launch the
application to configure the E169 Media Station.
If settings file is in use (on company LAN), all the user should have to do is
choose “add account” from application screen, choose appropriate system (i.e.,
“Avaya”) provide their station # and password to log the device in.
Media Station remains logged on even if the mobile device is not available
(shut off, not running app, out of range) until another SIP device is logged in
(assuming MDA not in use) with the same extension number (Aura only).
When the E169 is not logged on, it supports the same E911 (Aura only)
emergency calling capability as other Avaya SIP phones. Phone will display
“emergency” menu on USB handset. USB handset is required for the
emergency calling capability to work when the device is not registered
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21
•
•
•
•
•
•
•
E169 Introduction – quick recap
 E169 Smart Dock is a combination of:
– A standalone SIP phone
– Phone can be remote controlled with a dedicated mobile application
over a Bluetooth/USB interface
– Bluetooth Speaker/Mic
– Smart Device Charger
– Requires Aura 6.2 FP3 or IP Office 9.0.3
E169 is the first in a new line of Avaya Media Station products.
– Is a “SIPPING-19” enhanced device. Performs SIP-19 basics with some
additional capabilities built in to make it function more like traditional Avaya
desk phone.
– Limited support for Multiple Device Access with Aura.
© 2013 Avaya Inc. All rights reserved.
22
IOS ‫התקנה ראשונית‬E169 –
Avaya
Account Setup
(SM IP Office
or SBC)
Partner accounts
are not covered in
this KT. The
Partner Account
Menu should be
hidden from users
via settings file
option
DOCK_HIDDEN_M
ENUS. For initial
Beta the SKYPE
menu MUST be
hidden from users
© 2013 Avaya Inc. All rights reserved.
23
E169 – quick recap (app usage example – iOS)
‫מספר שלוחה‬
SIP domain and
Voicemail
access #
(provided by
settings file)
‫סיסמאת שלוחה‬
*NOTE – If
settings file is in
use, SIP Domain
(and other
settings) will be
pre-populated. All
the user has to do
is log in.
© 2013 Avaya Inc. All rights reserved.
Advanced
parameters
provide access
to manual SIP
settings, etc
24
E169 – quick recap (app usage example – iOS)
‫מצב חיבוריות‬
‫ורישום במערכת‬
‫היסטורית שיחות‬
Access to local
device contacts
Direct Dial &
Redial Access
Home Screen
© 2013 Avaya Inc. All rights reserved.
Application &
Device Settings
25
E169 IOS
Or…
Access Dial
pad from icon
and dial
number
© 2013 Avaya Inc. All rights reserved.
‫כאשר לוחצים על‬
‫משתמש ב‬
‫ יש‬,CONTACTS
‫אפשרות להחליט האם‬
‫להתקשר דרך‬
‫או‬AVAYA ‫אפליקציית‬
‫דרך הרשת הסלולרית‬
26
Device Administration – quick overview for Aura

For Avaya Aura, the E169 uses whatever SIP station type the user
already has administered. For new user stations, recommend using
9630 SIP or similar station type.
–
–
Keep in mind that E169 can only make use of two line appearances
regardless of how many are administered on user station.
E169 will not use any administered feature buttons on the station form.
 E169 has been designed to utilize settings file similar to 96X1 series
endpoints and includes some 96X1 features such as emergency
calling when the endpoint is unregistered.
–
–
–
E169 uses E1x9MSUpgrade.txt as upgrade script file
This is designed to make deployment of the device more seamless in an
existing Avaya environment.
Device will get initial parameters from DHCP scope, with an override setting
for HTTP server available for manual file server administration.
–
–
–
Manual override of the settings via the mobile application is also available
Group setting number is also supported via application entry
Firmware version is controlled by upgrade script
© 2013 Avaya Inc. All rights reserved.
27
DHCP-SERVER ‫פרמטרים לשימוש ב‬
E169 supports following settings file parameters;

SIP_CONTROLLER_LIST:
– Set Primary and Secondary SMs
(BSM also supported)

SIPDOMAIN

SIPPORT

DOCK_AUTOMATIC_UNREGISTRATION_TIM
ER

MSGNUM (voicemail access num)

Log service

–
Default is -1. Setting it to 0 causes the E169 base
station to unregister automatically when the smart
device is absent can be set from 1-720 minutes
–
LOGSRVR
–
SYSLOGMODE
DSCPAUD
–

(L3 diffserv QoS audio)
DSCPSIG
–
(L3 diffserv QoS signaling)

CONTROLLER_SEARCH_INTERVAL

DOCK_FW_INTERVAL

VLANSEP

PHY2VLAN

RECOVERYREGISTERWAIT

USE_MEDIA_ENCRYPTION

L2Q

SNMPADD

SNMPSTRING

DNSSRVR
–
–
© 2013 Avaya Inc. All rights reserved.
(Default is 1440 minutes)
0-auto 1-on 2-off

L2QVLAN (VLAN ID)

DOCK_HIDDEN_MENUS
–
ADVANCED_SIP
–
NETWORK
–
SKYPE
28
‫ – תרשים זרימה‬E169 ‫שדרוג מכשיר‬
E169 checks
E19xMSUpgrade script at
poll interval value in
DOCK_FW_INTERVAL
If SET APPNAME
references different FW
than currently installed
E169 downloads new FW
When device is idle new
FW is installed
automatically
Alternatively user can
point phone to “alternate
update URL” and then
“check for now FW
version” using application
© 2013 Avaya Inc. All rights reserved.
29
‫) במערכות‬Bluethooth( ‫התנהגות מערכת השן הכחולה‬
.IOS
 How can I stop E169 from being the default audio device for my mobile?
– iOS 7 example shown
– Swipe up from bottom of screen
– Choose “E169 Media Station”
– Change to “iPhone/iPad”
– Will change back automatically next time devices come into range of each
other.
Select E169 as
audio device and
change to iPhone
© 2013 Avaya Inc. All rights reserved.
30
Frequently asked questions – Bluetooth audio
behavior (Android)
 How can I stop E169 from being the default audio device for my
mobile?
–
–
–
–
Jelly Bean shown in example below
Select Bluetooth from settings menu
Select E169 settings
Deselect Media audio to stop E169 from being the media audio device for
the Android device
Select E169
Bluetooth settings
Uncheck Media
Audio
© 2013 Avaya Inc. All rights reserved.
31
E169 with 1X Mobile or Avaya Communicator
 A commonly asked question is “can I use E169 with 1X Mobile or Avaya
Communicator?
 1X and AC 2.0 do not have “native” support for managing the E169
base station, but they can use the E169 as a “bluetooth speakerphone”.
– In speakerphone mode the E169 operates as any other 3rd party BT headset or
speaker.
– The call, when handled this way is not being managed by the E169 as a SIP call.
The call is over Wi-Fi or cellular depending on how the call was connected to the
mobile device.
– Users might report lower quality audio in this mode due to the audio going over
wi-fi/cellular as well as different audio codecs and tuning on the E169 for
bluetooth speakerphone calls compared to SIP connected LAN calls.
– Bluetooth connected calls to the E169 cannot be managed by the Avaya Media
Station App. No features are available for merging calls, etc…. All call controls
are handled by whatever app on the mobile device received the call, or by the
built in cellular call functions of the mobile.
 When a 1X Mobile client is docked/connected to E169, E169 will check to
see if the 1X soft client is already registered to SM.
– If 1X Mobile is already registered to Session Manager, the E169 will detect this
and log itself out.
© 2013 Avaya Inc. All rights reserved.
32
Support Channels
 All support requests should be submitted through typical Support
Channels
-
-
Support telephone numbers per country https://support.avaya.com/css/appmanager/css/support?_nfpb=true&_pa
geLabel=Support_Directory_Private
Create a request online
https://support.avaya.com/css/appmanager/css/support?_nfpb=true&_pa
geLabel=Create_Service_Request#wlp_Create_Service_Request
© 2013 Avaya Inc. All rights reserved.
33