P2P Manual for Portal Users Contents

P2P Manual for Portal Users
Contents
 Registration
pg. 2
 Registering a Practice/Receiving Notifications
pg. 2
 eCW P2P Messages
o Sending Messages
o Receiving Messages
pg. 3
 Attachments
pg. 4
 Contacts
pg. 4
 Receiving Referrals
pg. 5
 Send a Patient Record
pg. 6
 Managing Invitations
pg. 7
 My Profile
pg. 7
 Settings
pg. 8
 Support
pg. 8
Rev. May 7, 2014
1
P2P Portal
The eClinicalWorks® P2P® Portal is a secure, HIPAA-compliant site available to both eCW users and non-eCW
users, which allows providers to securely share information from any location or device with an Internet
connection. The eCW P2P Portal functions like a traditional email application, with an Inbox, Outbox/Sent Mail,
and Archived folders for messages.
Registration
1. Open your P2P invitation email.
2. Click this link
Registering a Practice/Receiving Notifications
1. Click Settings
2. Enter Contact’s email
3. Click Save
Repeat for each provider in practice.
Rev. May 7, 2014
2
eCW P2P Messages
Sending and receiving messages through eCW P2P is no different than most traditional email applications. The
Inbox lists all incoming messages and their associated information such as sender name, subject, date created, and
any attachments.
Sending Messages
1. To: Real-time search of
P2P contacts
2. Subject
3. Attach file, if desired, by
clicking on Choose File
4. Enter patient’s first and
last name
5. Type message.
6. Can view Sent messages
from the Sent Messages
tab.
Receiving Messages
Incoming messages are routed into the Inbox, and the provider can read, reply, forward, or delete messages.
Simply click the email row to open it. If the message includes an attachment, icons for these attachments will
display within the row:
Rev. May 7, 2014
3
Attachments
For messages between two eClinicalWorks EHR users, attachments can include Progress Notes, Medical
Summaries, Lab Reports, X-Rays and Imaging, Documents, and other supported file types.
The following table indicates the types of files that can be transferred between eCW users and non-eCW
users:
File Format
eCW to eCW
eCW to Non-eCW
Non-eCW to eCW Non-eCW to Non-eCW


CCR/CCD



Progress Notes


Medical Summaries


Lab Reports


X-Rays and Imaging



Documents




.bmp




.gif




.jpeg, .jpg




.pdf






.png




.tif, .tiff

Note: Microsoft-based products (e.g., Word®, Excel®, etc.) are not supported at this time.
Contacts
The Contacts tab in the eCW P2P Portal contains a list of all P2P network contacts for the provider:
The Contacts window displays the provider's picture (if available) name, address, fax number, specialty, and
My Favorites status.
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4
Receiving Referrals
1. Click
2. Click on paper clip to
view attachment(s)
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5
Send a Patient Record
1. Click
2. Choose provider.
3. Attach patient record.
4. Send.
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6
Managing Invitations
Invitations to join the eCW P2P network can be managed from the Invitations section of the portal:
The Search tool at the top lets you find providers easily, and then invite them to your network with one click. If
you are unable to locate a provider using the Search tool, use the Invite by Sending an Email button at the
bottom of the window. Just enter a known email address for the provider to send the invitation directly. The
Invitations section has straightforward Received and Sent panels that help you keep track of sent, received,
and pending invitations.
My Profile
eCW P2P Portal contains a user profile section called My Profile. The profile information gives other network
users your demographics and contact information, as well as an optional personal picture:
Rev. May 7, 2014
7
Settings
The eCW P2P Portal Settings window allows the provider to determine which message options should trigger a
notification, and to which email account the notification should be sent:
Note: These notifications do not contain any clinical or patient specific information and are only intended to notify
the recipient of account activity.
eCW users can change their security questions, if necessary or accept an e-mailed invitation by pasting their
invitation key into the Invitation Key field on the settings page.
Support
If you have any questions, please contact:
 Dr. Laura Hill, eCW Physician Support – 922-0400, [email protected]
 Deb Kimball, Physician Liaison – 935-3388, [email protected]
Websites


munsonhealthcare.org/P2P
jointhenetwork.com
Rev. May 7, 2014
8