Instructor Policies, Qualifications and Code of Conduct Manual INSTRUCTOR POLICIES, QUALIFICATIONS AND CODE OF CONDUCT MANUAL 2012-2014 IRWA © 2012 Instructor Policies, Qualifications and Code of Conduct Manual TABLE OF CONTENTS SECTION I. IRWA INSTRUCTOR GENERAL INFORMATION A. Instructors as Independent Contractors B. Administration of Program Provisions C. Interpretation of Program Provisions 4 4 4 4 SECTION II. BECOMING an IRWA INSTRUCTOR A. General Requirements B. Process C. IRWA Instructor Clinic 5 5 6 7 SECTION III. CURRENT IRWA INSTRUCTORS A. Instructor Roster B. Definitions and Requirements C. IRWA Master Instructor Clinic D. Course Specific Instructor Requirements E. Guest Lecturers 10 10 10 11 12 26 SECTION IV. IRWA INSTRUCTOR EVALUATION A. Course Participant Numeric Ratings B. Course Participant Comments C. On-Site Peer Reviews D. Self-Reflection E. Advancement F. Request to Instruct Additional Courses (Within Current Discipline) G. Request to Instruct Additional Courses (Within New Discipline) H. Reprimand, Probation and Suspension 27 27 27 27 28 28 28 29 30 SECTION V. IRWA INSTRUCTOR RECERTIFICATION 32 SECTION VI. INSTRUCTOR REMOVAL, REINSTATEMENT, and CERTIFICATION, DESIGNATION, RECERTIFICATION, REDESIGNATION CREDIT A. Removal of an Instructor’s Certification B. Reinstatement of Certification and Return to the Instructor Roster C. Certification, Designation, Recertification, Redesignation Credit 33 IRWA © 2012 Revised July 2013 33 33 33 2 Instructor Policies, Qualifications and Code of Conduct Manual SECTION VII. INSTRUCTOR CONTRACTS, FEE and EXPENSES, CLASSROOM MANAGEMENT, and OTHER INFORMATION A. Instructor Contract B. Instructor Fees and Expenses C. Course Materials D. Course Coordinator Confirmation E. Arrival at the Course Venue F. First Day of Class G. Classroom Management H. Professional Attitude/Ambassador I. Attendance Roster J. Evaluation Forms K. Exams L. Postage Paid Return Envelopes 34 SECTION VIII. INTERNATIONAL INSTRUCTOR SELECTION A. Instructor Qualifications for International Contract B. International Instructor Selection C. International Instructor Fees and Expenses D. Becoming an IRWA Instructor (Outside United States and Canada) E. Additional Information 40 40 40 40 41 41 SECTION IX. STANDARDS of PERFORMANCE and CODE of CONDUCT FOR IRWA INSTRUCTORS A. Introduction B. Standards of Performance and Code of Conduct C. Conflicts of Interest 42 SECTION X. INSTRUCTOR AGREEMENT and ACKNOWLEDGEMENT FORM 43 IRWA © 2012 Revised July 2013 34 34 35 36 36 37 37 37 37 38 38 39 42 42 42 3 Instructor Policies, Qualifications and Code of Conduct Manual SECTION I. IRWA INSTRUCTOR GENERAL INFORMATION The International Right of Way Association (IRWA) is a professional educational organization dedicated to the improvement of its members’ skills and expertise in the right of way profession. The IRWA provides an education program that is respected and valued by the members and the industries it serves. The IRWA offers a variety of courses from entry level to specialized areas of expertise. Courses are offered worldwide. As a minimum, four conditions must be met for a course to be successful: 1. 2. 3. 4. quality course material; engaged class participants; dedicated course coordinator; and knowledgeable and experienced instructor. The Instructor Policies, Qualifications and Code of Conduct Manual (Manual) assists new and experienced instructors to better understand the IRWA’s instructor policies, qualifications, and expected conduct. A. Instructors as Independent Contractors Instructing for the IRWA is a privilege extended on a contractual basis to qualified members. IRWA instructors are independent contractors, not IRWA employees. Instructors have no copyright privileges to IRWA materials. B. Administration of Program Provisions The IRWA Headquarters staff is responsible for administering the provisions of the Instructor Policies, Qualifications and Code of Conduct Manual, the Certification Program, Instructor Clinic, Master Instructor Clinic and the Instructor Roster. The International Professional Development Committee (IPDC), with assistance from IRWA Headquarters staff, General Council, and the Association International Industry Committees, is responsible for interpreting the provisions of the Instructor Policies, Qualifications and Code of Conduct Manual. C. Interpretation of Program Provisions The IRWA’s International Professional Development Committee (IPDC) in consultation with Headquarter’s staff, General Counsel, and the IRWA’s Industry Committees, interprets the provisions of the Instructor Policies, Qualifications and Code of Conduct Manual. IRWA © 2012 Revised July 2013 4 Instructor Policies, Qualifications and Code of Conduct Manual SECTION II. BECOMING A NEW IRWA INSTRUCTOR A. General Requirements To become an IRWA instructor, an applicant must: 1. be a member in good standing of the IRWA; 2. hold a college/university degree from an accredited college/university or have significant education and experience in an IRWA subject matter discipline1; 3. successfully complete the IRWA course he/she intends to instruct; 4. successfully complete the IRWA’s Course 219, Introduction to Presentation, Instruction and Facilitation; 5. submit an application with the required documentation and application fee. (Incomplete applications will be returned); and 6. successfully complete the IRWA Instructor Clinic. Or Be a current instructor in good standing with an IRWA discipline equivalent organization or association and: 1. be a member in good standing of the IRWA; 2. have a minimum of five years experience instructing IRWA discipline subject matter1 using adult education methods and techniques; 3. hold the IRWA discipline equivalent organization’s or association’s professional designation or certification; 4. submit a fifteen-minute video demonstrating IRWA discipline specific, right of way subject matter expertise and adult education methods and techniques; 5. successfully complete the IRWA course intended to instruct; and 6. submit an application with the required documentation and application fee. (Incomplete applications will be returned). Successful completion of IRWA Course 219, Introduction to Presentation, Instruction and Facilitation is strongly encouraged. The IPDC and IRWA Headquarters staff will consider all submissions and determine whether the individual has the qualification, subject matter expertise and adult education abilities to become an IRWA instructor. The Association International Industry Committees may also be consulted for a recommendation. Or IRWA © 2012 Revised July 2013 5 Instructor Policies, Qualifications and Code of Conduct Manual Be a currently accredited college/university faculty member in good standing and: 1. be a member in good standing of the IRWA; 2. have a minimum of five years experience instructing IRWA discipline specific right of way subject matter1 using adult education methods and techniques; 3. submit a fifteen minute video demonstrating IRWA discipline specific, right-of-way subject matter expertise and adult education methods and techniques; 4. successfully complete the IRWA course intended to instruct; and 5. submit an application with the required documentation and application fee. (Incomplete applications will be returned.) Successful completion of IRWA Course 219, Introduction to Presentation, Instruction and Facilitation is strongly encouraged. The IPDC and IRWA Headquarters staff will consider all submissions and determine whether the individual has the qualification, subject matter expertise and adult education abilities to become an IRWA instructor. The Association International Industry Committees may also be consulted for a recommendation. 1 The IRWA’s subject matter disciplines include: 1. 2. 3. 4. 5. 6. 7. 8. 9. Basic Right of Way Disciplines (100 series) Communications/Negotiations (200 series) Management (300 series) Appraisal (400 series) Relocation Assistance (500 series) Environment (600 series) Property/Asset Management (700 series) Real Estate Law (800 series) Engineering/Surveying (900 series) B. Process Application Process If the applicant believes that he/she has the qualifications to become an IRWA instructor, he/she must complete and submit an application with the required documentation and application fee. The completed application will be sent to IRWA Headquarters. IRWA Headquarters will return incomplete applications. Once received, the completed application will be reviewed by IRWA Headquarters’ staff. The completed application will be forwarded to the International Professional Development Committee (IPDC) for a decision. IRWA © 2012 Revised July 2013 6 Instructor Policies, Qualifications and Code of Conduct Manual Prior to being invited to attend the Instructor Clinic, an applicant must have: • • • • their education and experience approved by the IPDC. This approval may involve the input by an International Industry Committee; successfully completed Course 103, Ethics and the Right of Way Professional or Course 104, Standards of Practice for the Right of Way Professional within the past five years; successfully completed Course 219, Introduction to Presentation, Instruction and Facilitation within the past five years; and submit three letters of recommendation with his/her application: • letter of recommendation from an active IRWA member with experience in that discipline; • letter of recommendation from either the applicant’s Chapter President or Chapter Education Chair; and • letter of recommendation from a current IRWA instructor attesting to the applicant’s ability to facilitate adult education. If the applicant meets the qualifications and he/she is required to attend the Instructor Clinic, the applicant will be invited to attend an Instructor Clinic. In the event the applicant does not meet the qualifications to become an IRWA instructor, the instructor application will be denied. The instructor application fee will not be refunded. C. IRWA Instructor Clinic The IRWA Instructor Clinic is a multi-day evaluative process in which participants will demonstrate their ability to deliver assigned material to other adult learners using adult education methods and techniques to a panel of adult education experts. If the applicant does not successfully complete the IRWA Instructor Clinic, the applicant will be so advised by IRWA Headquarters staff. The IRWA Instructor Clinic course fee will not be refunded. Instructor Levels If the applicant successfully completes the IRWA Instructor Clinic, the applicant will be advised that he/she has met all the qualifications to become an IRWA instructor. He/she will be required to sign the Instructor Agreement. As well, the new instructor will be informed of the specific course that he/she will be permitted to instruct and at what instructor level. A new instructor will be approved either as a: • Level 2 – Team-Teach Instructor; or • Level 3 – Conditional Solo Instructor. IRWA © 2012 Revised July 2013 7 Instructor Policies, Qualifications and Code of Conduct Manual Level 2: A Team-Teach Instructor receives a one-time conditional authorization to teamteach with a Certified Instructor (Level 4) or a Master Instructor (Level 5) for one course within his/her discipline. A Conditional Solo Instructor (Level 3) receives a one-time conditional authorization to solo instruct one course within his/her discipline. After a new Team-Teach Instructor has contracted to co-instruct with a Certified Instructor (Level 4) or a Master Instructor (Level 5), his/her name will be removed from the Instructor Roster. After the new Team-Teach Instructor has completed his/her first assignment and has received satisfactory evaluations (Survey Results 4.2 or higher), his/her name will be returned to the Instructor Roster as a Conditional Solo Instructor at a Level 3. If after the first instruction, the new Team-Teach Instructor (Level 2) has received unsatisfactory evaluations, his/her name will remain off the Instructor Roster. In this case, he/she will no longer be permitted to instruct IRWA courses. If the individual wishes to become an IRWA instructor, he/she must reapply (See Section II. Becoming a New IRWA Instructor) Level 3: After a new Conditional Solo Instructor has contracted to instruct, his/her name will be removed from the Instructor Roster. After the new Conditional Solo Instructor (Level 3) has completed his/her first assignment and has received satisfactory evaluations (Survey Results 4.2 or higher), his/her name will be returned to the Instructor Roster as a Certified Instructor at a Level 4. If after the first instruction, the new Conditional Solo Instructor (Level 3) has received unsatisfactory evaluations, his/her name may be returned to the Instructor Roster as a Team-Teach Instructor (Level 2) or remain off the Instructor Roster. This decision is at the sole discretion of the IPDC. In the latter case, his/her name will remain off the Instructor Roster and he/she will no longer be permitted to instruct IRWA courses. If the individual wishes to become an IRWA instructor, he/she must reapply (See Section II. Becoming a New IRWA Instructor). Under no circumstances will the new instructor be returned or remain as a Conditional Solo Instructor (Level 3) on the Instructor Roster. The IRWA Headquarters staff is responsible for administering the Instructor Clinic and maintaining the Instructor Roster. IRWA Expectations The IRWA expects its instructors to have exceptional technical knowledge, outstanding communication and instruction and facilitation skills, and an interest in conducting quality adult education programs. IRWA © 2012 Revised July 2013 8 Instructor Policies, Qualifications and Code of Conduct Manual Self-Marketing The new IRWA instructor, as an independent contractor, is responsible for marketing and making arrangements for all assignments, including the first one. IRWA © 2012 Revised July 2013 9 Instructor Policies, Qualifications and Code of Conduct Manual SECTION III. CURRENT IRWA INSTRUCTORS A. Instructor Roster The Instructor Roster includes five instructor levels: Level 1 – Workshop/seminar developers. Level 1 does not convey instructor status. Level 2 – Meets all qualifications. Initial instruction must be a team-teach with a Certified Instructor (Level 4) or a Master Instructor (Level 5). Level 3 – Meets all qualifications. Initial instruction is a conditional, one-time solo delivery. Level 4 – Meets all qualifications. Certified Instructor. Level 5 – Meets all qualifications, including successful completion of the IRWA Master Instructor Clinic. Master Instructor. The IPDC may approve a developer to instruct a pilot course as a Conditional Solo Instructor (Level 3) without attending and fulfilling the instructor requirements. The developer is subject to the applicable provisions of this Manual. To instruct a subsequent course, the developer must meet the requirements in Section II.: Becoming an IRWA Instructor, of this Manual. B. Definitions and Requirements Audit: To attend a course without the obligation to do the work assigned in the class and without credit towards a certification, designation, recertification, or re-designation; and: 1. pay an auditing fee, unless specifically waived by the IEC and the Executive Vice President; and 2. submit an application to audit a course to IRWA Headquarters. Permission to audit a course is at the sole discretion of the IPDC; and the following categories of IRWA members are authorized to audit courses: 1. Certified Instructors (Level 4) or Master Instructors (Level 5) who want to add a course to their approved list of courses; 2. IRWA International Industry Committee members (who are assessing the quality of course content and/or the instructor, as a representative of the IRWA); and/or 3. IPDC members (who are assessing the quality of course content and/or the instructor, as a representative of the IRWA). Attend: To attend a course for credit and with the obligation to do the work assigned in the class. Credit towards a certification, designation, recertification, or re-designation applies; and: IRWA © 2012 Revised July 2013 10 Instructor Policies, Qualifications and Code of Conduct Manual 1. complete the course enrollment and attendance requirements; and 2. pay the course fees. Self-Audit: To review and study a course independently and without credit towards a certification, designation, recertification, or redesignation; and: 1. pay a self-auditing fee, unless specifically waived by the IEC and the Executive Vice President; 2. submit an application to self-audit a course to IRWA Headquarters; and 3. successfully complete a closed book course exam, which will be proctored by an SR/WA member of the Chapter Professional Development Committee or an International Professional Development Committee (IPDC) member. Permission to self-audit a course is at the sole discretion of the IPDC and only Certified Instructors (Level 4) or Master Instructors (Level 5) who want to add a course to their approved list of course are authorized to self-audit courses. C. IRWA Master Instructor Clinic The IRWA Master Instructor Clinic is a two-day evaluative process which requires the participants to demonstrate their superior ability to deliver assigned material to other adult learners using adult education methods and techniques to a panel of adult education experts. IRWA Headquarters staff is responsible for administering the Master Instructor Clinic. Prior to being invited to attend the Master Instructor Clinic, an applicant must have: • • • • their education and experience approved by the IPDC. This approval may involve the input by an International Industry Committee; successfully completed Course 103, Ethics and the Right of Way Professional or Course 104, Standards of Practice for the Right of Way Professional within the past five years; successfully completed Course 219, Introduction to Presentation, Instruction and Facilitation and/or the Instructor Clinic (as an elective continuing education course) within the past five years; and consistently maintain superior evaluations (Survey Results: 4.5 or higher). A Certified Instructor (Level 4) must consistently receive superior participant evaluation ratings, have a minimum of five years as an IRWA instructor and successfully complete the IRWA Master Instructor’s Clinic to become a Master Instructor (Level 5). IRWA Headquarters staff will advise the applicant if he/she does not successfully complete the IRWA Master Instructor Clinic. The IRWA Master Instructor Clinic course fee will not be IRWA © 2012 Revised July 2013 11 Instructor Policies, Qualifications and Code of Conduct Manual refunded. If the applicant successfully completes the IRWA Master Instructor Clinic, the applicant will be advised that he/she has met all the qualifications to become an IRWA Master instructor. He/she will be required to sign an Instructor Agreement. A new master instructor will be approved as a Level 5 – Master Instructor. D. Course Specific Instructor Qualifications The IPDC, with assistance from the International Industry Committees develops and implements the discipline specific instructor qualifications. 100 Series – Basic Right of Way Disciplines Course 100 - Principles of Land Acquisition Specific Requirements: 1. successfully self-audited, audited, or completed Course 100 within the past five years; 2. hold the SR/WA designation or have ten years right of way experience; 3. be a Certified Instructor (Level 4) or Master Instructor (Level 5); and 4. has experience in at least four of the seven subject matter disciplines:* a. Negotiations; b. Appraisal; c. Relocation Assistance; d. Environment; e. Property/Asset Management; f. Law; and/or g. Engineering/Surveying. * It is recommended that additional instructor(s) be utilized to present any discipline that is outside the lead instructor’s subject matter expertise. Course 103 – Ethics and the Right of Way Professional Specific Requirements: 1. successfully self-audited, audited, or completed Course 103 within the past five years; 2. actively engaged in the ethics discipline for a minimum of five years; 3. hold a Bachelor of Law degree, Bachelor of Civil Law degree, Doctor of Jurisprudence degree, or be a practicing attorney, barrister, or solicitor; and IRWA © 2012 Revised July 2013 12 Instructor Policies, Qualifications and Code of Conduct Manual 4. provide a letter of recommendation from the International Ethics Committee. Or 1. successfully self-audited, audited, or completed Course 103 within the past five years; 2. actively engaged in the ethics discipline for a minimum of five years; 3. hold the SR/WA designation; and 4. provide a letter of recommendation from the International Ethics Committee. Course 104 – Standards of Practice for the Right of Way Professional Specific Requirements: 1. successfully self-audited, audited, or completed Course 104 within the past five years; 2. actively engaged in the ethics discipline for a minimum of five years; 3. hold a Bachelor of Law degree, Bachelor of Civil Law degree, Doctor of Jurisprudence degree, or be a practicing attorney, barrister, or solicitor; and 4. provide a letter of recommendation from the International Ethics Committee. Or 1. successfully self-audited, audited, or completed Course 103 within the past five years; 2. actively engaged in the ethics discipline for a minimum of five years; 3. hold the SR/WA designation; and 4. provide a letter of recommendation from the International Ethics Committee. Course 105 – The Uniform Act Executive Summary Specific Requirements: 1. successfully self-audited, audited, or completed Course 105 within the past five years; 2. actively engaged in managing or conducting Uniform Act related relocation activities for a minimum of five years; 3. hold the R/W-RAC or R/W-URAC certification; and 4. provide a letter of recommendation from the International Relocation Assistance Committee. IRWA © 2012 Revised July 2013 13 Instructor Policies, Qualifications and Code of Conduct Manual SR/WA Review Study Session Specific Requirements: 1. successfully completed Course 103 or Course 104 within the past five years; 2. successfully self-audited, audited, or completed the SR/WA Study Session within the past five years; 3. hold the SR/WA designation; and 4. be a Course 100 Certified Instructor (Level 4) or Master Instructor (Level 5). 200 Series – Communication Courses General Requirements: If involved in the right of way profession, 1. have a minimum of: • five years right of way acquisition negotiation/acquisition and/or disposal of right of way and/or right of way property management experience; and • three years active involvement in public speaking or communications research experience; and 2. successfully self-audited, audited, or completed two of the following courses within the past five years: • Course 200, Principles of Real Estate Negotiation; Course 201, Communications in Real Estate Acquisition and/or Course 205, Bargaining Negotiations. Or If not involved in the right of way profession 1. have as a minimum • a Master’s Degree in Communications or in a related discipline; • five years experience instructing communication courses using adult education methods and techniques; and • three years active involvement in public speaking; and 2. successfully self-audited or audited the course to be instructed within the past five years. Course 200 - Principles of Real Estate Negotiation Specific Requirements: 1. successfully self-audited, audited, or completed Course 200 within the past five IRWA © 2012 Revised July 2013 14 Instructor Policies, Qualifications and Code of Conduct Manual years. Course 201 - Communications in Real Estate Acquisition Specific Requirements: 1. successfully self-audited, audited, or completed Course 201 within the past five years. Course 203 - Alternative Dispute Resolution Specific Requirements: 1. successfully self-audited, audited, or completed Course 203 within the past five years; 2. have a minimum of five years direct alternate dispute resolution experience; and 3. be a licensed or certified mediator; or successfully complete a minimum of 40 classroom hours of alternate dispute resolution training. Course 205 - Bargaining Negotiations Specific Requirements: 1. successfully self-audited, audited, or completed Course 205 within the past five years. Course 207 - Practical Negotiations for U.S. Federal Funded Land Acquisitions Specific Requirements: 1. successfully self-audited, audited, or completed Course 207, within the past five years; and 2. have a minimum of five years right of way negotiation/acquisition experience on Federal or federally-aided projects. That is U.S. projects subject to the Uniform Act regulations. Course 209 - Negotiating Effectively with a Diverse Clientele Specific Requirements: 1. successfully self-audited, audited, or completed Course 209 within the past five years. IRWA © 2012 Revised July 2013 15 Instructor Policies, Qualifications and Code of Conduct Manual Course 213 - Conflict Management Specific Requirements: 1. successfully self-audited, audited, or completed Course 213 within the past five years. Course 215 - Right of Way Agent’s Development Program Special Requirements: 1. successfully self-audited, audited, or completed Course 215 within the past five years; 2. have a minimum of ten years pipeline right of way experience (i.e., experience in routing, title, acquisition, and management); and 3. provide a letter of recommendation from the International Pipeline Committee. Course 219 - Introduction to Presentation, Instruction and Facilitation Special Requirements: 1. successfully completed Course 219 within the past five years; and 2. be a Master Instructor (Level 5). 300 Series – Management Courses Course 303 - Managing the Consultant Process Special Requirements: 1. successfully self-audited, audited, or completed Course 303 within the past five years; 2. have a minimum of ten years right of way experience or hold the SR/WA designation; and 3. have a minimum of five years active project management and/or project administration experience as a consultant and/or agency employee. Course 304 – When Public Agencies Collide Special Requirements: 1. successfully self-audited, audited, or completed Course 304 within the past five years; and IRWA © 2012 Revised July 2013 16 Instructor Policies, Qualifications and Code of Conduct Manual 2. have a minimum of ten years right of way experience as an agency employee or hold the SR/WA designation. 400 Series – Appraisal Courses General Requirements: 1. successfully complete the 15 hour USPAP (U.S.) or The Standards (Canada). 2. Be a current State licensed or certified real estate appraiser (U.S.). Course 400 - Principles of Real Estate Appraisal Special Requirements: 1. successfully self-audited, audited, or completed Course 400 or its predecessor or successfully complete an introductory appraisal course offered by a professional appraisal organization (e.g., AIC, CNAREA, AI, ASA, NAIFA) within the past five years; and 2. provide a letter of recommendation from the International Valuation Committee. Course 402 - Introduction to the Income Capitalization Approach Special Requirements: 1. successfully self-audited, audited, or completed Course 402 within the past five years; and 2. provide a letter of recommendation from the International Valuation Committee. Course 403 - Easement Valuation Special Requirements: 1. successfully self-audited, audited, or completed Course 403 within the past five years; and 2. provide a letter of recommendation from the International Valuation Committee. Course 406A - 15 hour National USPAP Special Requirements: 1. be an Appraiser Qualification Board Certified USPAP Instructor. IRWA © 2012 Revised July 2013 17 Instructor Policies, Qualifications and Code of Conduct Manual Course 406B - 7 hour National USPAP Update Special Requirements: 1. be an Appraiser Qualification Board Certified USPAP Instructor. Course 408C - Valuation of Native Lands in Canada Special Requirements: 1. successfully self-audited, audited, or completed Course 408C within the past five years; 2. be a Course 400 series Certified Instructor (Level 4) or a Master Instructor (Level 5); and 3. have a minimum of five years valuation of Canadian Native lands experience. Course 409 - Integrating Appraisal Standards Special Requirements: 1. successfully self-audited, audited, or completed Course 409 within the past five years; 2. be a Course 400 series Certified Instructor (Level 4) or a Master Instructor (Level 5); and 3. provide a letter of recommendation from the International Valuation Committee. Course 410 - Reviewing Appraisals in Eminent Domain Special Requirements: 1. successfully self-audited, audited, or completed Course 410 within the past five years; 2. be a Course 400 series Certified Instructor (Level 4) or a Master Instructor (Level 5); and 3. provide a letter of recommendation from the International Valuation Committee. Course 417 – The Valuation of Environmentally Contaminated Real Estate Special Requirements: 1. successfully self-audited, audited, or completed Course 417 within the past five years; 2. have a minimum of five years valuation of environmentally impacted real estate IRWA © 2012 Revised July 2013 18 Instructor Policies, Qualifications and Code of Conduct Manual experience; 3. be a Course 400 series Certified Instructor (Level 4) or a Master Instructor (Level 5); and 4. provide a letter of recommendation from the International Valuation Committee. Course 421 - The Valuation of Partial Acquisitions Special Requirements: 1. successfully self-audited, audited, or completed Course 401 or Course 421 within the past five years; 2. be a Course 402, 403, 407, or 410, Certified Instructor (Level 4) or a Master Instructor (Level 5); and 3. provide a letter of recommendation from the International Valuation Committee. Course 431 - Advanced Valuation of Partial Acquisitions Special Requirements: 1. successfully self-audited, audited, or completed Course 431 within the past five years; 2. be a Course 401 or Course 421, Certified Instructor (Level 4) or a Master Instructor (Level 5); and 3. provide a letter of recommendation from the International Valuation Committee. 500 Series – Relocation Courses General Requirements: 1. have a minimum of five years experience actively engaged in managing or conducting Uniform Act related relocation activities; 2. hold the R/W-RAC and/or R/WA-URAC certification; 3. provide a letter of recommendation from the International Relocation Assistance Committee; 4. prior to instructing a newly developed course or a course that has significantly changed, successfully audit or complete the newly developed or significantly changed course; 5. successfully complete Course 219, Introduction to Presentation, Instruction and Facilitation; and 6. successfully complete the IRWA’s Instructor Clinic. IRWA © 2012 Revised July 2013 19 Instructor Policies, Qualifications and Code of Conduct Manual Course 501 - Residential Relocation Assistance Specific Requirements: 1. successfully self-audited, audited, or completed Course 501 within the past five years; and 2. have a minimum of five years experience actively engaged in performing/supervising/managing residential relocation assistance activities. Course 502 - Business Relocation Specific Requirements: 1. successfully self-audited, audited, or completed Course 502 within the past five years; 2. have a minimum of five years experience actively engaged in performing/supervising/managing business/commercial relocation assistance activities; and 3. be a Course 105 or Course 501, Certified Instructor (Level 4) or a Course 105 or Course 501 Master Instructor (Level 5). Course 503 - Mobile Home Relocation Specific Requirements: 1. successfully self-audited, audited, or completed Course 503 within the past five years; 2. have a minimum of five years experience actively engaged in performing/supervising/managing residential relocation assistance activities; 3. be a Course 501, Certified Instructor (Level 4) or a Course 501 Master Instructor (Level 5); and 4. maintain a 4.5 instructor evaluation level. Course 504- Computing Replacement Housing Payments Specific Requirements: 1. successfully self-audited, audited, or completed Course 504 within the past five years; 2. have a minimum of five years experience actively engaged in performing/supervising/managing residential relocation assistance activities; and 3. be a Course 501, Certified Instructor (Level 4) or a Course 501 Master Instructor (Level 5). IRWA © 2012 Revised July 2013 20 Instructor Policies, Qualifications and Code of Conduct Manual Course 505 -Advanced Residential Relocation Assistance Specific Requirements: 1. successfully self-audited, audited, or completed Course 505 within the past five years; 2. have a minimum of five years experience actively engaged in performing/supervising/managing residential relocation assistance activities; 3. be a Course 501, Certified Instructor (Level 4) or a Course 501 Master Instructor (Level 5); and 4. maintain a 4.5 instructor evaluation level. Course 506 - Advanced Business Relocation Assistance Specific Requirements: 1. successfully self-audited, audited, or completed Course 506 within the past five years; 2. have a minimum of five years experience actively engaged in performing/ supervising/managing business/commercial relocation assistance activities; and 3. be a Course 502, Certified Instructor (Level 4) or a Course 502 Master Instructor (Level 5). 600 Series Environmental Courses General Requirements: 1. 2. 3. 4. hold a college or university degree in an environmental science discipline; or be a state licensed geologist; or be a state licensed environmental engineer; and have a minimum of five years experience, in the past fifteen years, directly related to an environmental field that is pertinent to the specific course subject matter; and 5. provide a letter of recommendation from the International Environment Committee. Or 1. hold a college or university degree in an environment related discipline; 2. have a minimum of ten years experience, in the past fifteen years, directly related to an environmental field that is pertinent to the specific course subject matter; and 3. provide a letter of recommendation from the International Environment Committee. IRWA © 2012 Revised July 2013 21 Instructor Policies, Qualifications and Code of Conduct Manual Course 600 - Environmental Awareness Specific Requirements: 1. successfully self-audited, audited, or completed Course 600 within the past five years. Course 603 - Understanding Environmental Contamination in Real Estate Specific Requirements: 1. successfully self-audited, audited, or completed Course 603 within the past five years. Course 604 - Environmental Due Diligence and Liability Specific Requirements: 1. successfully self-audited, audited, or completed Course 604 within the past five years. Course 606 - Project Development and the Environmental Process Specific Requirements: 1. successfully self-audited, audited, or completed Course 606 within the past five years. The above 600 series qualifications apply to all instructors approved after July 1, 2012. For instructors approved prior to July 1, 2012, the qualifications at the time of their initial instructor approval apply. 700 Series – Asset Management Courses General Requirements: 1. a minimum of five years extensive and active experience in real property asset management or right of way property management; 2. hold a college/university degree from an accredited college/university; 3. hold the R/W-AMC certification or the SR/WA designation or a designation or certification from a professional property management organization; and 4. provide a letter of recommendation from the International Asset Management Committee. IRWA © 2012 Revised July 2013 22 Instructor Policies, Qualifications and Code of Conduct Manual Course 700 - Introduction to Property Management Specific Requirements: 1. successfully self-audited, audited, or completed Course 700 within the past five years; and 2. in the past five years, must be actively engaged in real property asset management or right of way property management or in a supervisory capacity in a related field. Course 701 - Property Management: Leasing Specific Requirements: 1. successfully self-audited, audited, or completed Course 701 within the past five years; and 2. in the past five years, must be actively engaged in real property leasing or in a supervisory capacity in a related field. Course 703 - Real Property Asset Management Specific Requirements: 1. successfully self-audited, audited, or completed Course 703 within the past five years; and 2. in the past five years, must be actively engaged in real property asset management or right of way property management or in a supervisory capacity in a related field. The above 700 series qualifications apply to all instructors approved after July 1, 2012. For instructors approved prior to July 1, 2012, the qualifications at the time of their initial instructor approval apply. 800 Series – Law Courses General Requirements: (U.S.) 1. be a licensed attorney; or (Except for Course 804). 2. hold a Doctor of Jurisprudence degree with a minimum of five years extensive and active experience in real estate law. (Except for Course 804). General Requirements: (Canada) 3. be a licensed attorney, barrister, or solicitor (Except for Course 804). IRWA © 2012 Revised July 2013 23 Instructor Policies, Qualifications and Code of Conduct Manual 800 - Principles of Real Estate Law Specific Requirements: 1. successfully self-audited, audited, or completed Course 800 within the past five years; and 2. be a licensed attorney or have a minimum of five years extensive and active experience in real estate law (U.S.) 3. be a licensed attorney, barrister, or solicitor and have extensive and active experience in the practice of real estate law (Canada). Course 801 - Land Titles Specific Requirements: 1. successfully self-audited, audited, or completed Course 801 within the past five years; and 2. be a licensed attorney or have a minimum of five years extensive and active experience in real estate title research and/or eminent domain (U.S.); or 3. be a licensed attorney, barrister, or solicitor and have extensive and active experience in the practice of real estate title research and/or expropriation (Canada). Course 802 - Legal Aspects of Easements Specific Requirements: 1. successfully self-audited, audited, or completed Course 802 within the past five years; and 2. be a licensed attorney or have a minimum of five years extensive and active experience in real estate law and/or in the preparation of easement agreements (U.S.); or 3. be a licensed attorney, barrister, or solicitor and have extensive and active experience in the practice of real estate law and/or the preparation of easement agreements (Canada). Course 803- Eminent Domain Law Basics for Right of Way Professionals Course 803C – Expropriation Law Basics for Right of Way Professionals Specific Requirements: 1. successfully self-audited, audited, or completed Course 803 of 803 C within the past five years; and IRWA © 2012 Revised July 2013 24 Instructor Policies, Qualifications and Code of Conduct Manual 2. be a licensed attorney or have a minimum of five years extensive and active experience in real estate law and/or eminent domain experience (U.S.); or 3. be a licensed attorney, barrister, or solicitor and have extensive and active experience in the practice of real estate law and/or expropriation (Canada). Course 804 - Skills of Expert Testimony Specific Requirements: 1. successfully self-audited, audited, or completed Course 804 within the past five years; and 2. be a licensed attorney, barrister, or solicitor with eminent domain/expropriation experience or a minimum of five years expert witness testimony experience. The above 800 series qualifications apply to all instructors approved after July 1, 2012. Instructors approved prior to July 1, 2012 will have until July 1, 2015 to meet the above qualifications. 900 Series – Engineering/Surveying Courses General Requirements: 1. be a licensed professional civil engineer or a licensed professional land surveyor; 2. have a minimum of five years experience in the application of engineering and land surveying principles to right of way; and 3. provide a letter of recommendation from the International Surveying & Engineering Committee. Course 900 - Principles of Real Estate Engineering Specific Requirements: 1. successfully self-audited, audited, or completed Course 900 within the past five years. Course 901 - Engineering Plan Development and Application Specific Requirements: 1. successfully self-audited, audited, or completed Course 901 within the past five years. IRWA © 2012 Revised July 2013 25 Instructor Policies, Qualifications and Code of Conduct Manual Course 902 - Property Descriptions Specific Requirements: 1. successfully self-audited, audited, or completed Course 902 within the past five years. The above 900 series qualifications apply to all instructors approved after July 1, 2012. Instructors approved prior to July 1, 2012 will have until July 1, 2015 to meet the above qualifications. E. Guest Lecturers An instructor may utilize a guest lecturer to instruct a class for up to two hours per day of instruction. If an instructor plans to utilize a guest lecturer for longer than two hours he/she must receive prior approval from the IPDC. IRWA © 2012 Revised July 2013 26 Instructor Policies, Qualifications and Code of Conduct Manual SECTION IV. IRWA INSTRUCTOR EVALUATION IRWA Headquarters staff is responsible for administering the course participant evaluation procedures. Instructors are subject to evaluation, which includes: 1. 2. 3. 4. Course participant numeric ratings; Course participant comments; On-site peer reviews; and Self-reflection. IRWA Headquarters will provide instructors with the results of their course evaluations. A. COURSE PARTICIPANT NUMERIC RATINGS For Instructors a course participant average evaluation rating of 4.2 or higher is considered a satisfactory instructor numeric rating. For Master Instructors a course participant average evaluation rating of 4.5 or higher is considered a satisfactory Master Instructor numeric rating. B. COURSE PARTICIPANT COMMENTS While subjective, course participants provide meaningful and evaluative written comments about an instructor’s subject matter expertise, adequacy of adult education methods and techniques, and professional conduct. C. ON-SITE PEER REVIEWS A peer may attend a course to evaluate the instructor’s subject matter expertise and/or his/her ability to successfully transfer knowledge. The peer will submit a written report to the IPDC. Peer reviewers include members of the: 1. 2. 3. 4. IEC; IPDC; relevant International Industry Committee members; or a Certified Instructor (Level 4) or Master Instructor (Level 5) in the instructor’s discipline. If there are concerns raised about an instructor, the IPDC will consider one or more of the three evaluation components: course participant numeric ratings, course participant comments, and/or on-site peer reviews before making a decision. IRWA © 2012 Revised July 2013 27 Instructor Policies, Qualifications and Code of Conduct Manual D. SELF-REFLECTION In a profession as challenging as adult education, honest self-reflection is essential. Instructors must examine what has worked and what has not worked in the classroom. Self-refection can provide positive, concrete goals on which to focus. E. ADVANCEMENT Typically, • if a Team-Teach Instructor (Level 2) achieves a participant average evaluation rating of 4.2 or higher, he/she will automatically become a Conditional Solo Instructor (Level 3); and • if a Conditional Solo Instructor (Level 3) achieves a participant average evaluation rating of 4.2 or higher, he/she will automatically become a Certified Instructor (Level 4). F. REQUEST TO INSTRUCT ADDITIONAL COURSES (WITHIN CURRENT DISCIPLINE) A Certified Instructor (Level 4) or Master Instructor (Level 5) must submit an application to add a course within his/her current discipline. The application must include documentation of having successfully self-audited, audited, or completed the course within the past five years. If approved as a Conditional Solo Instructor (Level 3) for the new course, the instructor receives a one-time conditional authorization to solo instruct the new course. After the instructor has contracted to instruct, his/her name will be removed from the Instructor Roster for that new course. After the instructor has completed his/her first assignment in the new course and has received satisfactory evaluations, his/her name will be returned to the Instructor Roster as a Certified Instructor (Level 4). If after the first instruction, the instructor has received unsatisfactory evaluations, his/her name may be returned to the Instructor Roster as a Team-Teach Instructor (Level 2) in that new course or remain off the Instructor Roster for the new course. The decision is at the sole discretion of the IPDC. In the latter case (remain off the Instructor Roster), he/she will no longer be permitted to instruct the new course for the IRWA. Under no circumstances will the instructor be returned to or remain as a Conditional Solo Instructor (Level 3) on the Instructor Roster. IRWA © 2012 Revised July 2013 28 Instructor Policies, Qualifications and Code of Conduct Manual G. REQUEST TO INSTRUCT ADDITIONAL COURSES (WITHIN NEW DISCIPLINE) A current Certified Instructor (Level 4) or Master Instructor (Level 5) must submit an application to add a course within a new discipline. The application must include documentation of having successfully self-audited, audited, or completed the course within the past five years and: 1. demonstrate experience: A résumé that includes evidence of a minimum of five years experience in that discipline; and 2. provide two letters of recommendation: One letter of recommendation from an active IRWA member with experience in that discipline and one letter of recommendation from either the instructor’s Chapter President or Chapter Education Chair. The letters of recommendation must address the experience and subject matter expertise of the individual who wants to instruct the specific course in the new discipline. The IPDC will review and/or have an Association International Industry Committee review the applicant’s credentials. If IPDC approval is granted, the applicant will be required to successfully self-audit, audit, or complete the course. The IPDC will decide which of the two following instruction options apply: 1. Team-Teach Instructor (Level 2) If approved as a Team-Teach Instructor (Level 2) in the new discipline, the instructor receives a one-time conditional authorization to team-teach with a Certified Instructor (Level 4) or a Master Instructor (Level 5) from that new discipline. After the instructor has contracted to team-teach with a Certified Instructor (Level 4) or a Master Instructor (Level 5), his/her name will be removed from the Instructor Roster for that new discipline. After the instructor has completed his/her first assignment in the new discipline and has received satisfactory evaluations, his/her name will be returned to the Instructor Roster as a Conditional Solo Instructor (Level 3). If after the first instruction in the new discipline, the instructor has received unsatisfactory evaluations, his/her name will remain off the Instructor Roster for that new discipline. 2. Conditional Solo Instructor (Level 3) If approved as a Conditional Solo Instructor (Level 3) in the new discipline, the instructor receives a one-time conditional authorization to solo instruct in the new discipline. After IRWA © 2012 Revised July 2013 29 Instructor Policies, Qualifications and Code of Conduct Manual the instructor has contracted to instruct, his/her name will be removed from the Instructor Roster for that new discipline. After the instructor has completed his/her first assignment in the new discipline and has received satisfactory evaluations, his/her name will be returned to the Instructor Roster as a Certified Instructor (Level 4). If after the first instruction, the instructor has received unsatisfactory evaluations, his/her name may be returned to the Instructor Roster as a Team-Teach Instructor (Level 2) in that new discipline or remain off the Instructor Roster for that new discipline. The decision is at the sole discretion of the IPDC. In the latter case (remain off the Instructor Roster), he/she will no longer be permitted to instruct IRWA courses in that new discipline. Under no circumstances will the instructor be returned or remain as a Conditional Solo Instructor (Level 3) on the Instructor Roster. H. REPRIMAND, PROBATION and SUSPENSION After a review of evaluations, including course participant evaluation ratings of 3.7 or lower, course participant comments, and/or on-site peer reviewer’s written report, a Certified Instructor (Level 4) or Master Instructor (Level 5) may be reprimanded, placed on probation or suspended. After a review of evaluations, including course participant evaluation ratings of 4.2 or lower, course participant comments, and/or on-site peer reviewer’s written report, a Master Instructor (Level 5) may be returned to a Certified Instructor (Level 4) status. He/she will receive written notification of any action probation from the IPDC. A Certified Instructor (Level 4) or Master Instructor (Level 5) who is reprimanded or placed on probation and who re-instructs the course within 12 months and, as a general rule, achieves a participant evaluation rating of 4.2 or higher (Certified Instructor (Level 4)) or 4.5 or higher (Master Instructor (Level 5)) will have his/her name returned automatically to the Instructor Roster at his/her former level. Other factors, such as participant comments, and, if conducted, the on-site peer reviewer’s written report will also be considered. In lieu of the above, the IPDC may require that the instructor recertify early. This recertification may include, but is not limited to, auditing or successfully completing the course for which the unsatisfactory evaluation was received, team-teach, attending Course 219, Introduction to Presentation, Instruction and Facilitation, or attending the IRWA Instructor Clinic. A Certified Instructor (Level 4) or Master Instructor (Level 5) who has been reprimanded or is on probation and who does not re-instruct the course within 12 months or receives a second unfavorable participant evaluation rating of less than 4.2 (Certified Instructor (Level 4)) or less than 4.5 (Master Instructor (Level 5)) will be referred to the IPDC. The IPDC will consider other factors, such as participant comments, and, if conducted, the on-site peer reviewer’s written report when making its decision. IRWA © 2012 Revised July 2013 30 Instructor Policies, Qualifications and Code of Conduct Manual If a suspended instructor wants to return as an IRWA instructor, he/she must complete the requirements set out in “Section II. Becoming IRWA Instructors” above. IRWA © 2012 Revised July 2013 31 Instructor Policies, Qualifications and Code of Conduct Manual SECTION V. IRWA INSTRUCTOR RECERTIFICATION Effective July 1, 2012, all current IRWA instructors must recertify. Recertification includes: 1. signing a new Instructor Agreement; and 2. by June 30, 2017, successfully completing a continuing education course. The continuing education course will be either Course 219, Introduction to Presentation, Instruction and Facilitation or the Instructor Clinic. Instructors may select which course they will attend unless the IPDC specifically directs attendance at the Instructor Clinic; or 3. after June 30, 2017, current instructors must recertify every five years. Effective July 1, 2012, all new IRWA instructors must recertify. Recertification includes: 1. signing a new Instructor Agreement; and 2. successfully completing a continuing education course. The continuing education course will be either Course 219, Introduction to Presentation, Instruction and Facilitation or the Instructor Clinic. Instructors may select which course they will attend unless the IPDC specifically directs attendance at the Instructor Clinic. 3. the five year recertification cycle begins as of the date of notification of successfully completing the Instructor Clinic. Instructors are encouraged to maintain their discipline knowledge by attending courses, IRWA’s annual educational conferences, other discipline specific conferences, and by regularly instructing courses. All current IRWA instructors will assist or mentor new instructor applicants, Team-Teach Instructors (Level 2), and Conditional Solo Instructors (Level 3) by providing information and suggestions that will be beneficial to them. Instructors must successfully self-audit, audit, complete, or instruct a course at least once every five years to maintain certification in that course. If an instructor has lost his/her certification, he/she must successfully self-audit, audit, or complete the course to regain course certification. In addition to the above recertification requirements, all Level 5 (Master Instructors) must complete an additional four hours continuing education in every five year recertification cycle through attendance at IPDC sponsored training sessions presented at IRWA annual conferences. IRWA © 2012 Revised July 2013 32 Instructor Policies, Qualifications and Code of Conduct Manual SECTION VI. INSTRUCTOR REMOVAL, REINSTATEMENT, and CERTIFICATION, DESIGNATION, RECERTIFICATION, REDESIGNATION A. REMOVAL of an INSTRUCTOR’S CERTIFICATION The IPDC may remove an instructor’s certification: 1. 2. 3. 4. at the instructor’s request; or at termination of the instructor’s IRWA membership; or based on unsatisfactory evaluations; or failure to adhere to the Instructor Policies, Qualifications and Code of Conduct Manual. B. REINSTATEMENT of INSTRUCTOR CERTIFICATION and RETURN to the INSTRUCTOR ROSTER An instructor may be reinstated and returned to the Instructor Roster by: 1. submitting a written request to be reinstated, with a current résumé, to IRWA Headquarters; 2. completing all current recertification requirements for IRWA instructors; and 3. paying a reinstatement fee. Reinstatement of certification and return to the Instructor Roster is at the sole discretion of the IPDC. Reinstatement of an instructor’s certification will not be allowed after a lapse of 24 months from the date of removal of the instructor’s certification. C. CERTIFICATION, DESIGNATION, RECERTIFICATION, REDESIGNATION CREDIT All instructors who successfully instruct a course will receive certification, designation, recertification, or re-designation credit for the course. The credit will be added to the Instructor’s Professional Status Report. IRWA © 2012 Revised July 2013 33 Instructor Policies, Qualifications and Code of Conduct Manual SECTION VII. INSTRUCTOR CONTRACTS, FEES and EXPENSES, CLASSROOM MANAGEMENT, and OTHER INFORMATION A. INSTRUCTOR CONTRACT Prior to presenting an IRWA course, the instructor must sign and return the Instructor Contract to IRWA Headquarters. The contract must be signed and returned regardless of whether or not an instructor fee is charged. IRWA Headquarters will issue Instructor Contracts within thirty days after receiving notification from the Chapter. The Instructor Contract requires the instructor to: 1. maintain current instructor certification; 2. present the course in accordance with the Instructor Policies, Qualifications and Code of Conduct Manual; and 3. abide by the IRWA Code of Ethics. B. INSTRUCTOR FEES and EXPENSES Fees Instructor fees are negotiated with the Chapter or other hiring entity. The fee includes class preparation and coordination time, travel time, class presentation, class evaluations preparation, and associated activities. The contracting Chapter will advise IRWA Headquarters of the instructor’s fee and IRWA Headquarters will provide a contract for that fee to the instructor. The instructor will have five business days to sign and return the signed Instructor Contract to IRWA. (The sponsoring Chapter's participant course material order will not be processed until IRWA has received the signed Instructor Contract.) There are four instructor contracts, which are contingent on the following fee arrangements: 1. Standard Instructor Contract: The instructor is paid a “flat rate” daily presentation fee. 2. “Gratis” Instructor Contract: The instructor waives the daily presentation fee. 3. Education Foundations: The instructor waives the daily presentation fee, in lieu of a chapter’s donation to the Right of Way International Education Foundation (RWIEF) or to the Canadian Right of Way Education Foundation (CRWEF). The donation amount is determined between the Chapter and the instructor. IRWA © 2012 34 Revised July 2013 Instructor Policies, Qualifications and Code of Conduct Manual 4. “Sliding Scale” Instructor Contract: The instructor’s daily presentation fee is contingent on the number of class participants. The instructor fee will be paid from IRWA Headquarters within ten business days after receiving the completed roster from the instructor. Failure to timely return the completed roster to IRWA Headquarters may result in disciplinary action by the IPDC. Expenses Instructor expenses (e.g., transportation, lodging, meals, incidentals, etc.) are negotiated with and paid by the Chapter or other hiring entity. Instructor expense claims must be submitted to the Chapter. Prior to making any travel arrangements (e.g., booking flights), the instructor must contact the course coordinator and/or the Chapter Education Chair to confirm that the class will proceed. Typical expenses may include: Transportation 1. Airfare reimbursement, based on coach class, purchased at least 21 calendar days prior to the class. Receipt required. 2. Vehicle rental must be pre-approved by the hiring entity. Receipt required. 3. Personal vehicle reimbursement, based on mileage rate set by the prevailing federal rate in the country of instruction. Lodging 1. Reimbursed at actual cost. Receipt required. Meals 1. Reimbursed at actual cost. Receipts required. Incidentals 1. Incidentals, such as gratuities, vehicle parking, internet services, telephone charges, tolls, and local transportation as allowed by the hiring entity. Receipts required. C. COURSE MATERIALS The Instructor Contract allows the instructor access to IRWA’s website and the Instructor Material Ordering Portal to verify the current course material version and to determine if a new set of instructor material is needed. Requests for material will be approved only after the signed Instructor Contract has been received by IRWA Headquarters. Material will be sent to the instructor approximately two weeks after the order is approved. The instructor should contact IRWA Headquarters if he/she requires a rush shipment of material or if he/she requires assistance with the IRWA © 2012 Revised July 2013 35 Instructor Policies, Qualifications and Code of Conduct Manual Instructor Material Ordering Portal. If the instructor requests material more than five business days after the date of the Instructor Contract, he/she will be billed for any subsequent rush processing and/or rush shipping charges. Upon receipt of the instructor material, the instructor must: 1. review the course materials to: a. ensure familiarity; b. verify that the course materials are the most recent version and that all of the elements are included in the shipment (e.g., handouts, DVDs, CDs, exercises and case studies, exercises and case studies solutions); and c. check the quality of the course materials. 2. assess and/or solve all examples, exercises, case studies to determine: a. appropriateness; b. miscalculations or errors; c. timing; and d. need for any additional visuals or handouts. All instructors are authorized to access the course PowerPoint. The instructors must maintain the integrity of course materials. To meet the course objectives, neither the manuals nor the PowerPoint should be altered without prior permission from the IPDC. For additional clarification, contact IRWA Headquarters. D. COURSE COORDINATOR CONFIRMATION The instructor should verify the name, telephone and cell phone numbers, address and e-mail address of the course coordinator. The instructor should contact the course coordinator to confirm arrangements (e.g., transportation pick-up, lodging). The instructor should contact the course coordinator one week prior to the course to ensure that the course materials have been received, to determine the layout of classroom, and to verify that audio-visual aids will be available. E. ARRIVAL at the COURSE VENUE On arrival at the course venue, the instructor should contact the course coordinator to take possession of the instructor material, including the course exams. The instructor should inspect the course venue to determine location of restrooms, break and lunch rooms, etc. He/she should inspect the classroom to verify room set up, audio-visual equipment placement and operation, and the room’s environment (e.g., lighting and heating). IRWA © 2012 Revised July 2013 36 Instructor Policies, Qualifications and Code of Conduct Manual F. FIRST DAY of CLASS The instructor should arrive 60-90 minutes early to: 1. 2. 3. 4. 5. 6. adjust the room set up, if necessary; re-confirm the audio-visual equipment is in place and is operating; confirm break times with the course coordinator; assist the course coordinator in distributing participant materials; greet participants as they enter the classroom; and begin the class promptly and cover administrative matters with the participants. G. CLASSROOM MANAGEMENT The instructor must: 1. confirm the attendance roster has been properly signed; 2. allow every participant equal access to the learning process (e.g., asking questions, sharing relevant stories); 3. maintain a supportive attitude towards the participants; 4. deliver material in a professional, knowledgeable manner; 5. meet the course objectives; and 6. maintain the schedule, while allowing time for questions and answers. H. PROFESSIONAL ATTITUDE/AMBASSADOR The instructor must not criticize the course material or the course content or the IRWA. If issues emerge during the course, remember you are an ambassador for the Association. Advise the participants that, for matters related to the course, you will contact IRWA Headquarters; for individual member issues, each member should follow up with the appropriate individual, either staff or volunteer, to resolve it. Finally, remember that you are an independent contractor who has been given the privilege to instruct for the International Right of Way Association. I. ATTENDANCE ROSTER The instructor: 1. is required to verify an attendance roster for both a.m. and p.m. sessions on each day of the course; 2. will indicate whether each participant did or did not complete the exam; 3. will verify that the attendance roster has been properly filled out by the course coordinator, signed by each participant, the course coordinator, and by the IRWA © 2012 Revised July 2013 37 Instructor Policies, Qualifications and Code of Conduct Manual instructor; 4. will return the original attendance roster to IRWA Headquarters within five business days of the course completion. A self-addressed, postage-paid envelope is provided by the IRWA; and 5. will confirm participants are in attendance 90% of each day, not including the exam session to satisfactorily complete the course. The Chapter and the instructor should each retain a copy of the attendance roster. J. EVALUATION FORMS The Participant Course Material Evaluation form should be completed in class. The course coordinator should distribute, collect, and send them to IRWA Headquarters. The Instructor Evaluation form may be completed in class or sent to the participants shortly after the attendance roster has been processed at IRWA Headquarters. If the Instructor Evaluation form is completed in class, the course coordinator should distribute, collect, and send them to IRWA Headquarters. The instructor must leave the room when the Instructor Evaluation forms are being completed. The Coordinator Evaluation form must be completed by the course coordinator and sent to IRWA Headquarters. The Instructor’s Course Evaluation form must be completed by the instructor and returned with the attendance roster, completed (but not graded) exams, completed answer sheets, and other pertinent materials to IRWA Headquarters. K. EXAMS Participants must fill out the exam form with their names, course number, date of the course, location of the course, and the instructor’s name. Exam forms that are not complete will not be processed. It is the instructor’s responsibility to: 1. 2. 3. 4. verify that each exam form has the completely properly; proctor the exam in accordance with IPDC policies; ensure all exams are closed book; remind the participants that once they complete the exam, they should leave the room as quickly and as quietly as possible; 5. state exams will not be reviewed, corrected, scored, or otherwise discussed with the participants; 6. destroy all unused exams; and IRWA © 2012 Revised July 2013 38 Instructor Policies, Qualifications and Code of Conduct Manual 7. return the original completed exams and completed exam answer sheets to IRWA Headquarters within five business days following course completion. The instruction will not instruct to the exam. Instructors must not grade the exams. The exams will be graded at IRWA Headquarters ONLY. L. POSTAGE PAID RETURN ENVELOPES The original completed exams and completed exam answer sheets, attendance roster, Instructor’s Course Evaluation form, and any other miscellaneous documents must be returned to IRWA Headquarters within 5 days of course completion. A postage paid envelope is provided. If there is not an envelope provided, or if there is too much material to fit into one envelope, instructors are authorized to purchase additional packaging and/or postage and submit the original receipt(s) to IRWA Headquarters for reimbursement. IRWA © 2012 Revised July 2013 39 Instructor Policies, Qualifications and Code of Conduct Manual SECTION VIII. INTERNATIONAL INSTRUCTOR SELECTION A. INSTRUCTOR QUALIFICATIONS FOR INTERNATIONAL CONTRACT An IRWA instructor must demonstrate interest in being considering for a contract to deliver IRWA courses in countries outside of the United States and Canada. The instructor must: • • • • • • • be a member in good standing of the IRWA; have a minimum of five years experience instructing IRWA courses; be a Certified Instructor (Level 4) or a Master Instructor (Level 5); be a subject matter expert in the course discipline (e.g. engineering, environment), which will be confirmed by the applicable Industry Committee; maintain a course participant average evaluation rating of 4.2 or higher and receive positive participant evaluation comments; successfully complete instructor recertification, specifically Course 219, Introduction to Presentation, Instruction and Facilitation; and submit an application and current résumé, detailing experience and expressing interest in being placed on the International Instructor Roster. B. INTERNATIONAL INSTRUCTOR SELECTION The IRWA Headquarters staff, in collaboration with the IPDC, will select three instructor candidates, who demonstrate the qualifications and experience to instruct each specific course in each specific country other than the United States and Canada. Exceptions to this selection process may be authorized by the International Executive Committee in consultation with IRWA Headquarters staff and the IPDC Chair when it is determined to be in the best interest of IRWA to engage International Officers, Past International Officers, or other selected IRWA leaders who may also serve as ambassadors to elected officials in other countries, while further developing IRWA’s relationships. C. INTERNATIONAL INSTRUCTOR FEES AND EXPENSES 1. Fees: Instructor fees are negotiated by IRWA Headquarters with the hiring entity. The fee includes class preparation and coordination time, travel time, class presentation, class evaluations preparation, and associated activities. The contracting hiring entity will advise IRWA Headquarters’ of the instructor’s fee and IRWA Headquarters will provide a contract for that fee to the instructor. The instructor fee will be paid from IRWA Headquarters. 2. Expenses: Instructor expenses (e.g., transportation, lodging, meals, incidentals, etc.) are negotiated with and paid by IRWA Headquarters, within 30 days of the IRWA © 2012 40 Revised July 2013 Instructor Policies, Qualifications and Code of Conduct Manual date of the presentation: a. Transportation: i. airfare reimbursement, based on coach class, purchased at least 21 days prior to class. Receipt required. ii. vehicle rental must be pre-approved by IRWA Headquarters. iii. personal vehicle reimbursement, based on mileage rate set by the (U.S.) Internal Revenue Service. b. Lodging: Negotiated with IRWA Headquarters. c. Meals: Negotiated with IRWA Headquarters. d. Incidentals: Incidentals, such as gratuities, vehicle parking, internet services, telephone charges, tolls, and local transportation must be negotiated with IRWA Headquarters. If appropriate, the instructor may make preliminary travel arrangements and reservations. The instructor must not confirm any travel arrangements without prior approval of the IRWA Headquarters staff. D. BECOMING A NEW IRWA INSTRUCTOR (outside United States and Canada) Successful completion of IRWA Course 219, Introduction to Presentation, Instruction and Facilitation is strongly encouraged. Refer to Section II.A. for detailed information. The IPDC and the IRWA Headquarters staff will consider all submissions and determine whether the individual has the qualification, subject matter expertise and adult education abilities to become an IRWA Instructor. The IRWA may schedule Course 219 and the Instructor Clinic, which will be delivered by an International Instructor. E. ADDITIONAL INFORMATION International Instructors are authorized access to course PowerPoint presentations. IRWA course materials are generic. Instructors, with prior IPDC approval, may modify the materials within reason. The instructor is required to adapt his/her delivery to meet the needs of the participants and to draw upon his/her professional background. The instructor is required to maintain the integrity of the course content and ensure that participants receive the information approved by the IPDC. Contact IRWA Headquarters for more information. IRWA © 2012 Revised July 2013 41 Instructor Policies, Qualifications and Code of Conduct Manual SECTION IX. STANDARDS OF PERFORMANCE and CODE of CONDUCT FOR IRWA INSTRUCTORS A. INTRODUCTION The IRWA’s Instructor Standards of Performance and Code of Conduct set forth the expectations of IRWA instructors. B. STANDARDS of PERFORMANCE and CODE of CONDUCT Instructors will adhere to the following standards of performance and code of conduct to guarantee the IRWA provides the best learning experience possible. Violations of the standards or conduct may result in IPDC disciplinary action. IRWA instructors are ambassadors for the Association and pledge to promote its educational programs in the most positive manner. IRWA instructors pledge to adhere to the following standards and conduct. Refer to Section X. Instructor Agreement below for the specific details. C. CONFLICT of INTEREST Instructors have an obligation to ensure their activities and interests do not conflict with their obligations to the IRWA. Instructors must avoid ethical, legal, financial, or other interests where there is a divergence between an individual’s private interests and his/her professional obligations. Examples of possible conflicts of interest include: 1. absence from classroom caused by outside interests; 2. influencing participants’ employment choices and/or business decisions; 3. using any of the IRWA’s facilities, class material, equipment, or personnel for any purpose other than that which is related to the IRWA’s educational program; and 4. any situation in which the objectivity of the instructor could be reasonably questioned. For additional clarification, contact IRWA Headquarters. IRWA © 2012 Revised July 2013 42 Instructor Policies, Qualifications and Code of Conduct Manual SECTION X. INSTRUCTOR AGREEMENT and ACKNOWLEDGEMENT FORM International Right of Way Association Instructor Policies, Qualifications and Code of Conduct Manual I acknowledge receipt of IRWA’s “Instructor Policies, Qualifications and Code of Conduct Manual” and that I agree to abide by the policies and procedures set forth. As an IRWA instructor, I accept responsibility of being an “Ambassador” for the Association and pledge to promote its education and professional development programs in the most positive manner. As an IRWA instructor, I acknowledge and grant permission that participant evaluations, either full or in summary form, may be published. As an IRWA instructor, I pledge to 1. uphold and abide by the International Right of Way Association’s Code of Ethics; 2. maintain the highest level of competency possible in order to provide the participants with the latest and most recent information available in the discipline I instruct; 3. maintain the highest degree of professionalism to include manner of dress and personal appearance; 4. show respect to the participants by treating them as professionals and that I will refrain from making comments or attempting humor that might show bias to or offend a participant’s race, color, gender, gender orientation, national origin, or religion; 5. demonstrate a positive attitude toward IRWA, its officers, staff, members, educational and professional programs; and 6. assist other IRWA instructors in providing information that may be beneficial in the instruction of courses with which I am familiar. I acknowledge that my instruction of IRWA courses is a privilege and not a right and that I am an independent contractor. __________________________________ Printed Name ______________________ Date __________________________________ Signature Complete, sign and return to IRWA Attn: Education Coordinator & Instructor Liaison 19210 S. Vermont Ave, Bldg A, Suite 100 Gardena, CA 90248 IRWA © 2012 Revised July 2013 43 Instructor Policies, Qualifications and Code of Conduct Manual Phone: (310) 538-0233 Fax: (310) 538-1471 E-Mail: [email protected] Website: www.irwaonline.org IRWA © 2012 Revised July 2013 44
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