1. technology and computing

Installation and
Operation Manual for the
D2054 Programmer
for GSM DualCom
For D2054 Version 2.03
Dycon Ltd
Tel: 01443 471 060
Fax: 01443 479 374
INDEX
Section
Subject
Page
1
Introduction
2
2
Installation
4
3
Operation
6
4
Programming Numbers
10
5
Input Settings
13
6
Monitoring & Outputs
16
7
Reading Writing & Comparing NVMs
21
8
Loading & Saving Files to Disk
22
9
Viewing & Printing Files
22
10
Site Data
23
11
SMS Programming
24
12
Online Functions
30
13
Settings, Password, Options & Help menu
38
14
System Area
43
15
Hex Editor
47
16
Communications log
48
17
Troubleshooting, Help & Web Site
49
Appendix 1
Programming Examples
52
Appendix 2
Communications
54
Appendix 3
D0354 and D0355 Programming Sockets
60
Appendix 4
Program Launcher
62
Appendix 5
SMS Remote Control
66
Appendix 6
Glossary of Terms
68
1
Part No.: AH 205400-D01 18/6/2005
Installation and Operation Manual
for the D2054 Programmer
for the GSM DualCom
This Manual is for D2054 Version 2.03
1.
Introduction
The D2054 NVM Programmer and Downloader is used to program the operating parameters of the GSM
Dualcom, using either a local NVM Programming Socket or by download via the GSM or PSTN telecommunications networks.
The D2054 NVM Programmer and Downloader has been designed to operate on a PC computer using the
Windows 95, 98, ME, NT, 2000, XP or later operating systems.
The D2054 is supplied with an NVM Programming Socket. Downloading will require the addition of a modem or
similar communications device.
Fig 1
2
1.
Introduction (continued)
Part Numbers
D2000
GSM Dualcom.
D1050
Expansion board with 8 inputs & 8 outputs
D2013
GSM SIM Card (UK only, enabled for Data mode)
D2014
GSM SIM Card (All countries, enabled for Data mode)
D2015
GSM Radio module + PSU + Aerial + Serial lead
D2054
GSM Dualcom Programmer & Downloader.
D2055
Pack of 10 NVM ICs.
D2057
GSM dipole aerial + 5m aerial lead.
D0355
NVM Programming Socket + USB lead (for a PCs USB port only)
D0402
Products CD (Containing D2054 Programmer, manuals etc.)
This manual uses many abreviations. See the Glossary of Terms section at the back of this manual for their
meanings.
Dualcom has two independant methods of stoping unauthorised up/downloading. These up/
downloading security features are NOT activated when Dualcom is supplied. Use of one or more
features is recommended.
Many of the computer and communication options available in GSM Dualcom will be new to many users. If you
still have problems or questions after reading this manual help is at hand. See the Troubleshooting & Help
section for sources of additional information.
3
2.
Installation
The D2054 GSM Dualcom Programmer & Downloader as supplied, includes:
a). The D2054 software installation programme supplied on CD.
b). A D0355 NVM Programming Socket.
If you only require a (local) NVM programmer connected to your PC, everything that you require is supplied.
To up/download to a GSM Dualcom installation, you will need an additional communication device connected
to the up/download PC. Refer to Communications in Appendix 2 for diagrams of communications networks.
Communication devices are:
a). PSTN modem for downloading via the PSTN
b). ISDN Terminal Adapter for downloading via the ISDN
c). D2015 Radio Modem Kit includes a GSM Radio Modem, a PSU, aerial and a serial lead.
1. With the Programming Socket disconnected from the PC, power-up the PC, enter the password etc.
Ensure that the boot-up sequence has completed.
2. Very Important. Before installing this software it is essential that all older versions are first removed from
the PC.
To uninstall, use the Windows utility. Press the Windows START menu, select the SETTINGS, CONTROL
PANEL option. Then select the ADD/REMOVE PROGRAMMES icon. From the list, select the programme
to be uninstalled, then press the Uninstall button. Follow screen instructions. repeat for all older versions of
this software.
Delete older folders. Double-click on the MY COMPUTER icon to open it. Double-click on the C hard disk
to open it. Delete the folder named ‘DYCON’ by draging it to the Recycle Bin, or right-click on it, then select
the Delete option. Repeat the delete action for folders called GSMREMOT and REMOTE.
3. Install the Programmer software on the PC. First, ensure that all older versions of this software are removed
from the PC.
The D0402 Products CD contains the installation software and manuals for all of the Dycon programmers.
A Program Launcher will also be installed. See Appendix 2.
To install the D2054 software, simply run SETUP.EXE from the CD or select the D2054 Programmer using
the browser on the CD, then follow the on-screen instructions. When installation is complete, remove the
CD and store in a cool dry place.
The installer will install all of the files for the D2054 Programmer onto the PC’s hard disk into the PROGRAM FILES folder. A folder called DYCON will be added that contains all Dycon product software. The
D2054 Programmer will be installed in the DYCON \ D2054 DUALCOM PROGRAMMER folder.
4. Connect the NVM Programming Socket. Two types are available. Refer to Table 1.
The D0355 Programming Socket is supplied with a lead that connects to the PC’s USB port. This Programming Socket can be used on Windows 98 or any more recent Windows version. When this Programming
Socket is used then the D2054 Programmer software must be v2.01.00 or later. See Appendix 1 for details.
The earlier D0354 Programming Socket connects to the PC’s Printer (or LPT) port. This Programming
Socket can be used with the D2054 Programmer software but can only be used on Windows 95, 98, 98SE
or ME. See Appendix 1 for details.
Note 1. When the D0355 Programming Socket is connected and is first detected by Windows, the USB
driver software is located and installed. Some versions of Windows do not contain suitable USB drivers and
will display a screen message. In this case, open the D0402 Products CD, open the DYCONDATA folder,
open the D0355 folder, open the USB DRIVERS folder, select the FTDIBUS.INF file and follow screen
instructions.
4
2.
Installation (continued)
Note 2. Where Windows XP is in use and a ‘firewire’ port or some other peripherals are fitted, then the PC
may not always recognise the D0355 Programming Socket on the USB port. If the Programming Socket is
not detected by the PC then:
From the START menu, select the CONTROL PANEL, then select PERFORMANCE & MAINTENANCE.
Select SYSTEM then select the HARDWARE tab then press the DEVICE MANAGER button.
Double-click PORTS then double-click the USB SERIAL PORT, select the PORT SETTINGS tab.
Press the ADVANCED button and locate the COM PORT NUMBER box.
Where the COM PORT NUMBER is 16 or lower then close all windows by their OK or close buttons.
Where the COM PORT NUMBER is not displayed or a number of 17 or greater is displayed then choose a
port number that is not used. The port number chosen must be 16 or lower.
Click to highlight it. Click the OK button. Close all windows by their OK or close buttons.
5. Start the D2054 program by double-clicking on the Dycon Launcher icon that is in the Start menu,
Programs option. Alternatively, the program can be started using the shortcut called Dycon Launcher
that has been placed on the Windows desktop. This will start the Program Launcher. See Appendix 4.
Press the D2054 Programmer button.
The Title screen (see Fig 1) will appear followed by the Enter Password window (if programmed). When
initially supplied there is no password requirement. See Fig 2. If a password has been preset, enter the
password and click the OK button. See Fig 2.
The programming windows are best seen on displays set to 800 x 600 resolution (or larger) at 16 colours (or
greater).
Adjust the setup options for the NVM Programmer software as described in Section 13, Settings & Password.
Press the Cancel button to close the D2054 programmer. Note: The Program Launcher may be left running
on the desktop or may be closed seperately.
Window s
3.1
95
98
98S E
ME
NT
2000
XP
D 2054
Programming
Softw are
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
D 0354 N V M
Programming
S o cket
No
Parallel
LP T
Port
Parallel
LP T
Port
Parallel
LP T
Port
Parallel
LP T
Port
No
No
No
D 0355 N V M
Programming
S o cket
No
No
USB
Port
USB
Port
USB
Port
USB
Port
USB
Port
USB
Port
Up/dow nloading
via a PSTN or
radio Modem
No
Serial
COM
Port
Serial
COM
Port
Serial
COM
Port
Serial
COM
Port
Serial
COM
Port
Serial
COM
Port
Serial
COM
Port
Table 1
5
3.
Operation
Start the D2054 program by double-clicking on the Dycon Launcher icon that is in the Start
menu, Programs option. Alternatively, the program can be started using the shortcut called
Dycon Launcher that has been placed on the Windows desktop.
This will start the Program Launcher. See Appendix 4.
Press the D2054 Programmer button. The Title screen (see Fig 1) will appear followed by the Enter Password
window (if programmed). When initially supplied there is no password requirement. See Fig 2.
If a password has been preset, enter the password. Click the OK button. Press the Cancel button to close the
D2054 programmer. See Fig 2.
The main screen has all controls available by menu, but for ease-of-use several shortcut buttons are provided
on the toolbar. See Fig 3. The functions of all the menu commands and these buttons are described in the
following pages.
Fig 2
To close the D2054 GSM Programmer & Downloader program and return to Windows, do any one of the
following standard Windows closure actions:
1.
2.
3.
4.
5.
Double-click the Icon in the top left corner of the main window
Click the Icon in the top left corner of the main window to get a drop-down menu, select Close
Select the File menu, Exit command.
Click the X box in the top right corner of the main window.
On the keyboard, press and hold the Alt key, then press the F4 key.
The Button and Menu commands available on the main window are listed here and refer to the Sections on the
following pages, see Table 2. Figure 3 shows the top of the main window with the menus and the buttons on
the toolbar.
Menus
File Name
Open
Save
Numbers
Inputs
Monitor
Fig 3
6
SMS
Program
Read
Online
Compare Site Data
3.
Operation (continued)
Menu
Section
Number
Section Title
File, New
8
Loading & Saving Files
OPEN
File, Open
8
Loading & Saving Files
SAVE
File, Save
8
Loading & Saving Files
File, Save As
8
Loading & Saving Files
File, Print, Communications
9
Viewing & Printing Files
File, Print, SMS
9
Viewing & Printing Files
File, Exit
3
Operation
NUMBERS
View, Number
4
Programming Numbers
INPUTS
View, Inputs
5
Input Settings
MONITOR
View, Monitoring
6
Monitoring & Outputs
SMS
View, SMS
11
SMS Programming
ONLINE
View, Online
12
Online Functions
SITE DATA
View, Site Data
10
Site Data
READ
NVM, Read
7
Reading & Writing NVMs
PROGRAM
NVM, Program
7
Reading & Writing NVMs
COMPARE
NVM, Compare
7
Reading & Writing NVMs
Language & Country
13
Settings, Password & Options
Settings, Programmer
13
Settings, Password & Options
Settings, Modem
13
Settings, Password & Options
Settings, ISDN
13
Settings, Password & Options
Settings, Toolbar
13
Settings, Password & Options
Settings, Password
13
Settings, Password & Options
Button
Table 2
7
3.
Operation (continued)
To read from an NVM using the Programming Socket
1. Install the D2054 software. See section 2.
Connect a D0354 or D0355 Programming Socket. See section 2.
Adjust the setup options for the Programming Socket. See section 13.
The D0355 Programming Socket includes LEDs to indicate operation. See Appendix 3.
2. Fit the NVM into the programming socket. See section 7.
3. Press the Read button or use the NVM menu, Read command. See Fig 3.
4. The NVM data may now be read from each of the screens. Select each as required using the toolbar
buttons or select from the View menu. See section 4,5,6,10 & 11.
To program an NVM using the Programming Socket
1. Install the D2054 software. See section 2.
Connect a D0354 or D0355 Programming Socket. See section 2.
Adjust the setup options for the Programming Socket. See section 13.
The D0355 Programming Socket includes LEDs to indicate operation. See Appendix 3.
2. Fit the NVM that you intend to program into the programming socket. See section 7.
3. Select each screen as required using the toolbar buttons or select from the View menu. Program the data
required into each screen. See section 4,5,6,10 & 11.
The minimum required to test a system is to program the telephone numbers that Dualcom will dial when
reporting to an ARC on the GSM and PSTN paths (one number for each path), then program an Account
Number (the Chip Number).
4. Press the Program button or use the NVM menu Program command. see Fig 3.
There are many other programming options. The above will program an NVM with the default values which
will allow the Dualcom to operate in most cases.
To Read NVM data from Dualcom to the D2054 Downloader
1. Install the D2054 software. See section 2.
Refer to Communications in Appendix 2 for diagrams of communications networks. Connect a PSTN modem, ISDN TA or D2015 GSM Radio Modem. See Installation Manual for each product.
Adjust the setup options for the modem or radio module. See section 13.
2. Select the Online screen. Enter the telephone number for the Dualcom in the Dualcom Tel. No. box. See
Fig 34.
3. Select the Security tab and set an access code if one has been programmed into the Dualcom. Set a callback number if one has been programmed into the Dualcom. See Fig 43.
4. Select the Programming tab. Press the Read from Dualcom, All button. See Fig 34.
5. The bar graph next to the Abort button will show the progress of contacting the Dualcom then checking the
access code and reading data.
6. The downloaded data may now be read from each of the screens. Select each as required using the toolbar
buttons or select from the View menu. See section 4,5,6,10 & 11.
8
3.
Operation (continued)
To Send NVM data to Dualcom from the D2054 Downloader
1. Install the D2054 software. See section 2.
Refer to Communications in Appendix 2 for diagrams of communications networks. Connect a PSTN modem, ISDN TA or D2015 GSM Radio Module. See Installation Manual for each product.
Adjust the setup options for the modem or radio module. See section 13.
2. Select each screen as required using the toolbar buttons or select from the View menu. Program the data
required into each screen. See section 4,5,6,10 & 11.
The minimum required to test a system is to program the telephone numbers that Dualcom will dial when
reporting to an ARC on the GSM and PSTN paths (one number for each path). Program an Account Number
(the Chip Number).
3. Select the Online screen. Enter the telephone number for the Dualcom in the Dualcom Tel. No. box. See
Fig 34.
4. Select the Security tab and set an access code if one has been programmed into the Dualcom. Set a callback number if one has been programmed into the Dualcom. See Fig 43.
5. Select the Programming tab. Press the Send to Dualcom, All button. See Fig 34.
6. The bar graph next to the Abort button will show the progress of contacting the Dualcom then checking the
access code and sending data.
Dualcom Reporting
When Dualcom is triggered it will send the alarm to automatic receiving equipment at an ARC via the Radio or
PSTN path, and/or send an SMS message to one or two mobile telephones. Refer to Communications in
Appendix 2 for diagrams of communications networks and for SMS details.
The preferred path is the path (PSTN or Radio) that it tries to communicate on first. When sending to an ARC
is enabled, Dualcom will initially attempt to dial and report to receiver number 1 on the preferred path using the
Account Number (or Chip Number) for this path, to identify the Dualcom.
Should this first attempt be unsuccessful, Dualcom will make repeat attempts to a second receiver number (if
programmed) and also make attempts on the other path as shown in Table 3.
Attempt
Path
Receiver Number
1
Preferred
1
2
Preferred
2 if programmed, else 1
3
Preferred
1
4
Alternate
1
5
Preferred
1
6
Alternate
2 if programmed, else 1
7
Preferred
2 if programmed, else 1
Table 3
Further signalling attempts will continue to be made and these will follow the sequence as shown by Attempts
4 to 7 inc. in Table 3.
Once the alarm message has been successfully passed to an ARC receiver, no further dialling attempts are
made. If a ‘Comms Successful’ output is specified in the NVM, this will occur at the same time.
When sending calls to the ARC, Dualcom will use the reporting protocol that is selected. This is fixed to
Dualcom96 on the GSM path and selected to Dualcom96 or DTMF Fast Format on the PSTN path.
9
4.
Programming Numbers
Select the Number button (see Fig 3) or use the View menu, Number command to reach the Calling Info
screen. This is where the numbers that the Dualcom will call are programmed. See Fig 4.
Fig 4
The Calling Info screen allows the GSM part of Dualcom to send alarms to receiving equipment at ARCs that
are connected to:
A PSTN analogue telephone network
A GSM digital portable telephone network
An ISDN digital communication network
A communication network connected via a ‘Gateway’.
A direct connection to other types of communication system
An example of a gateway is the communication link between the Vodafone GSM network and the Vodafone
VDN network in UK. See Fig 5.
The PSTN part of the Dualcom can only send alarms to receiving equipment at ARCs that are connected to the
PSTN analogue network. See Appendix 2.
Where a gateway exists between the GSM network and another network that carries alarms to the ARC it is
necessary to select the Connect via Gateway option both in Fig 49 Settings and in Fig 5. If visible, leave
blank when the ARC receives transmissions from the PSTN, ISDN or GSM network.
Fig 4 shows the Calling Info screen when the Gateway option has been disabled. See section 13, Settings, Password & Options.
The following parameters can be set from this window:
1. GSM Active, select this to use the GSM alarm sending path to receiving equipment at an ARC. If this is
not selected, all alarm, restore, open, close, test calls and monitoring will be inhibited on this transmission
path.
Note: The GSM up/download, all PSTN and SMS message features are not affected by this control.
2. SIM PIN Code, Where the SIM Card has an active lock code, enter it here. It must be a 6 digit number,
e.g. 027401. It is recommend that the SIM Card has the lock function disabled and that there is no lock
code entered. In this case leave this box blank. See section 12.
3. Use RLP, ‘Radio Link Protocol’. This may be available on your GSM network or its use may be mandatory.
Where this feature is optional, is recommend that this feature is not selected for alarm reporting to an ARC.
10
4.
Programming Numbers (continued)
4. ISDN Connection, select this if the ARC receives its alarm calls via the ISDN network. Leave it blank if the
ARC receives its alarm calls via the PSTN. Where the ARC receives its alarm calls from the GSM network,
check how their GSM radio module is setup (ISDN or PSTN type).
5. Connect via Gateway, if this option is visible leave it blank for PSTN, GSM and ISDN connected ARCs.
Select this if the ARC receives the alarm transmissions via a Gateway onto another network, e.g. GSM to
VDN. This feature is enabled/disabled in the International window. See section 13.
6. Numbers 1, this is the first telephone number at the ARC that the Dualcom will call via the GSM network.
A telephone number must be entered here whenever GSM Active is selected above.
A maximum of 16 digits may be entered. Do not put spaces between the numbers.
Insert the character ‘C’ where you need to dial international, e.g. 0044 for England is ‘C44’
Note: ‘C’ may be displayed as a ‘+’ on your PC.
E.g. C441895474474, This will grab the telephone line, dial C for international, 44 for England then 1895 474
474.
7. Numbers 2, this is the second telephone number at the ARC that the Dualcom will call via the GSM
network. The entry of a telephone number here is optional. See Numbers 1 above for options.
8. PSTN Active, select this to use the PSTN alarm sending path to receiving equipment at an ARC. Note: If
this is not selected, all alarm, restore, open, close & test calls and monitoring will be inhibited on this
transmission path.
Note: The PSTN up/download, all GSM and the SMS message features are not affected by this control.
9. PSTN dialling, select dialling type from Pulse dial, MF (tone) dial, or MF with 3-way-calling. Where the
Dualcom shares its telephone line with other equipment, e.g. a fax machine, and 3 way calling is available from the telecomms supplier, the 3-way-calling feature should be selected.
Correct operation of 3-way-calling requires the PSTN wiring to the Dualcom to be as recommended in the
GSM Dualcom Installation Manual. 3-way-calling and correct wiring will enable a call to the other equipment, e.g. a fax machine, to be interrupted should the Dualcom need to send an alarm call on the telephone
path. Note that 3-way-calling may attract an additional charge from the telecomms supplier.
10 PSTN 1, this is the first telephone number at the ARC that the Dualcom will call via the PSTN. A telephone
number must be entered here, whenever PSTN Active is selected above.
A maximum of 16 digits may be entered. Do not put spaces between the numbers.
Insert the character ‘D’ where you need to detect a dial-tone.
Insert the character ‘A’ where you need a fixed 4 second dial pause.
E.g. D9A01895474474, This will grab the telephone line, wait until a dialtone is detected, dial 9 for an
outside line, wait for 4 seconds then dial 01895 474 474.
11 PSTN 2, this is the second telephone number at the ARC that the Dualcom will call via the PSTN.
See PSTN 1 for details. The entry of a telephone number here is optional.
12.Fast Format / Modem Format Push the button to select the protocol that the Dualcom uses on the
PSTN. Modem Format selects Dualcom96 protocol (the same as the transmission type used on the
GSM network). Fast Format selects DTMF Fast Format protocol. See Fig 6 to select 8 or 16 channel
mode. The protocol may be different on PSTN Tel 1 to that on PSTN Tel 2.
The protocol chosen is determined by the protocol(s) that the receiving equipment at the ARC can receive.
Modem Format is used for receivers that can receive the Dualcom96 protocol. Fast Format is for PSTN
receivers that can receive the DTMF Fast Format protocol. If unsure, check with the Technical Manager at
your ARC.
11
4. Programming Numbers (continued)
13.Account Number GSM, sets the account number (sometimes called the chip number) that identifies this
Dualcom site when the alarm is transmitted by the GSM part of the Dualcom. An Account number of 4, 5
or 6 numeric digits must be entered here when the GSM path is active. See GSM Active above.
14.Account Number PSTN, sets the account number (sometimes called the chip number) that identifies this
Dualcom site when the alarm is transmitted by the PSTN part of the Dualcom, (Normally 4 digits and often
the same as the GSM Account Number). An Account number of 4, 5 or 6 numeric digits must be entered
here when the PSTN path is active. See PSTN Active above.
15. Account Number +1 these buttons simply increment the numbers shown and are helpful when programming several NVMs with sequential numbers.
16.4 Digit Only, select to ensure that only 4 digits (numeric or hex) are used in the Account Number fields
above.
17.Preferred Path, select which Dualcom path is triggered first. Choose from GSM, PSTN, Alternate.
If no preference is required, select GSM. Select Alternate if you require the PSTN to have preference on
one call and GSM to have preference on the next call, then to swap on each successive call.
Fig 5 shows the Calling Info screen when Connect via Gateway is selected. Note that the gateway option
must be enabled for this connection option. See section 13.
Fig 5
The following parameters can be set from this window:
1. Connect via Gateway. Where a gateway exists between the GSM network and another network that
carries alarms to the ARC it is necessary to select this option. Leave blank when the ARC receives
transmissions from the PSTN, ISDN or GSM network.
An example of a gateway is the communication link between the Vodafone GSM network and the Vodafone
VDN network in UK. See Appendix 2.
3. Gateway Number, this identifies the gateway from the GSM network onto another network. The number
shown (973600) is for the gateway from the Vodafone GSM network to the Vodafone VDN network in the
UK.
4. NUAs 1, this is the first Gateway connected number (or VDN Radio-PAD at an ARC) that the Dualcom will
call via the GSM network. When using the VDN Gateway in UK, the NUA must be given in full and the first
8 digits must be: 23533900. The last 6 digits are the NUA of the ARC receiver Radio-PAD.
5. NUAs 2, details as NUA1
All other programmable elements of this window are as described on the previous 3 pages.
12
5.
Input Settings
Select the Inputs button (see Fig 3) or use the View menu, Inputs command to reach the Input Settings
screen. The input screen sets the configuration of Dualcom inputs, and whether the unit is required to transmit
8 or 16 channel of information to the ARC receiving equipment. The setup parameters are simply selected by
clicking in the boxes relative to each particular input.
Fig 6
Fig 6 shows the Input Settings screen:
The following input parameters can be programmed from this window:
1. 16 Channel Mode. selects between 8 and 16-channel reporting format. This selection makes the Dualcom
transmit data in 8 channel or 16 channel mode. You should ensure that the ARC receiving equipment can
receive 16 channel mode if selected here.
When the D1050 Expansion Board is fitted to the Dualcom it will provide input terminals 9-16 for channel
triggering. When fitted, 16 Channel Mode must be selected. In addition, the Expansion Board will provide 8
additional programmable outputs. See Section 11, Receive Active, Section 12, Send New State and
Appendix 3.
A useful feature when the D1050 is not fitted and you need to use all 8 inputs on a Dualcom is to select 16
channel mode. Use the channels 9-16 to send the GSM Fail, PSTN Fail, SMS Fail and Abort signals, thus
leaving channels 1-8 available for active triggering from the 8 input terminals.
2. Inverted, changes the Dualcom’s input terminal response from a positive applied to trigger each input to a
positive removed to trigger each input.
3. Restore selects those inputs that are required to send a restore signal to the ARC once the input has
changed back to its normal (non-triggered) state.
4. Open/Close, select those inputs that report Open & Closings instead of Alarm & Restores. When this is
selected, both ‘open’ and ‘close’ will always be reported. The ‘Restore’ selection for this input will have no
effect.
5. AVI, (audio-visual input) select inputs that will operate the Aux Relay in AVI mode. Ensure that the Channel Option below is selected to AVI Mode.
13
5. Input Settings (continued)
6. Channel (1 to 8) enter a number in each box (1-8) to determine which channel of the transmission will be
controlled by which input.
Channels will be triggered when a particular input is activated. Enter 0 for those inputs that will not trigger
a transmission to an ARC. This ‘input/channel’ feature allows any channel to be triggered by any input.
7. GSM Fail, selects which channel is used to report failure of the GSM signalling path to the ARC. The same
channel will normally need to have ‘Restore’ selected on previous screen and to have its corresponding
input disabled or no connection made to that input. See Channels, Fig 6. If the GSM Fail information is not
required, select the Off position (next to No.1)
8. PSTN Fail, selects which channel is used to report failure of the PSTN signalling path to the ARC. The
same channel will normally need to have ‘Restore’ selected on previous screen and to have its corresponding input disabled or no connection made to that input. See Channels, Fig 6 and 7. If the PSTN Fail
information is not required, select the Off position (next to No.1)
9. SMS Fail. Short Message Service. See Section 11. selects which channel is used to report failure of an
SMS transmission to the Message Centre. The same channel should have its corresponding input disabled or no connection made to that input. See Channels, Fig 6 and 7. If the SMS Fail information is not
required, select the Off position (next to No.1)
10.Abort, selects which channel will signal Alarm Abort to the ARC. This feature enables older alarm systems
to comply with the ACPO false alarms policy (see Glossary of Terms). The same channel should have its
corresponding input disabled or no connection made to that input. See Channels, Fig 6 and 7. If the Alarm
Abort information is not required, select the Off position (next to No.1)
11. Delayed Input selects inputs requiring a delay between triggering (and restoral) and the sending of the
transmission to the ARC. This feature can reduce false alarms by delaying the transmission of an alarm to
allow the system user to cancel the alarm if triggered in error.
12.Delay, time in seconds between triggering and sending the transmission.
Example: With the channel 3 delay set and selected to 30 seconds, an input signal up to 29 seconds will
not start a transmission. If the input signal is applied and stays applied for 31 seconds, then the alarm
transmission will be triggered on channel 3.
13.AVI Mode, selects the Dualcom for normal operation and for use with CCTV systems. This AVI function
can provide a trigger for other equipment, e.g. audio or visual surveillance, when the Dualcom is triggered to
send an alarm to the ARC.
When AVI Mode is selected any input terminal when triggered, that has AVI enabled, will also operate the
AUX relay. This can then trigger other equipment. See AUX Relay on page 20.
14.Line Backup Mode, selects the Dualcom for operation with Control Panels that include a Digi-Modem. In
this mode, the Dualcom never communicates via the telephone line and only provides GSM radio path
communications when the telephone line to the Control Panel fails. See Appendix 1 for details.
15.PSTN Fail Mode, selects the Dualcom for operation with Control Panels that include a Digi-Modem. In
this mode, the Dualcom operates normally, but only responds to triggering on the selected input terminals
when the telephone line to the Control panel fails. See Fig 7. See Appendix 1 for details.
14
This page left
intentionally blank
15
6.
Monitoring & Outputs
Select the Monitoring button (see Fig 3) or use the View menu, Monitoring command to reach the Monitoring & Outputs screen. Monitoring is used by the Dualcom to ascertain whether a signalling path is faulty.
Fig 10 shows the Monitoring & Outputs window:
Fig 10
This screen has four parts. The top right quadrant of the window sets the PSTN Line Monitor for the type of
monitoring and timings on the PSTN.
The bottom right quadrant of the window sets GSM Network Loss Delay for the monitoring timings on the
GSM signalling path.
The top left quadrant of the window sets Test Calls for regular tests calls to the ARC.
The bottom left quadrant of the window sets the Auxilliary Relay function.
The following pages describe each quadrant in detail.
PSTN Line Monitor
The top right quadrant of the window sets the PSTN Line Monitor for the type of monitoring and timings on the
PSTN. See Fig 11.
12
12
12
12
12
12
12
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12
12
12
12
12
12
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Fig 11
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1234567890123456789012345
12
1234567890123456789012345
16
6. Monitoring & Outputs (continued)
The following PSTN Monitoring functions can be programmed from this window when PSTN communications
are enabled. See Section 4, PSTN Active.
1. 24-Hour DC Voltage Check, continuously checks for a DC voltage on the PSTN line that comes from the
exchange equipment. If it is below approx. 3.5 volts or absent then the line monitor will trigger a ‘PSTN Line
Fault’.
2. 24-Hour Off-hook Detect, continuously checks for another phone (or fax, modem etc.) on the same PSTN
line being off-hook. If it is, it may inhibit Dualcom from making a telephone call. If the off-hook state is
detected the line monitor will trigger a ‘PSTN Line Fault’.
This option should only be selected for PSTN lines that have no other equipment connected to the PSTN
line or the Dualcom A1 & B1 terminals.
3. 24-Hour Ringing Detect, continuously checks for incoming ringing on the PSTN line. Incoming Ringing
may inhibit Dualcom from making a telephone call. If incoming ringing is detected the line monitor will
trigger a ‘PSTN Line Fault’.
This option should only be selected for PSTN lines that are supplied as Incoming Calls Barred (ICB), i.e.
they should never have ringing on them.
4. 24-Hour Dial Tone Detect. Periodically checks the PSTN line by listning for dial tone, dialling the digit 5
and ensuring that the dial-tone disappears. An absent dial tone can inhibit Dualcom from making a telephone call. If the dial tone test fails then the line monitor will trigger a ‘PSTN Line Fault’. The period is
selected by 10 and 11 below.
5. Pre-dial Off-hook Detect, after being triggered & before dialling, checks for another phone (or fax, modem
etc.) on the same PSTN line being off-hook. If it is, it will inhibit Dualcom from making a telephone call. If
the off-hook state is detected the line monitor will trigger a ‘PSTN Line Fault’.
Where 3-way-Calling is available from the service provider, and it is selected (see section 4, PSTN dialling),
and the PSTN is connected as recommended in the GSM Dualcom Installation Manual, then this Line
Fault condition will not inhibit Dualcom from making a call.
6. Pre-dial Ringing Detect, after being triggered & before dialling, checks for incoming ringing on the same
PSTN line.If it is, it will inhibit Dualcom from making a telephone call. If incoming ringing is detected the line
monitor will trigger a ‘PSTN Line Fault’.
Where 3-way-Calling is available from the service provider, and it is selected (see section 4, PSTN dialling),
and the PSTN is connected as recommended in the GSM Dualcom Installation Manual, then this Line
Fault condition will not inhibit Dualcom from making a call.
7. Pre-dial Dial Tone Detect, after being triggered & before dialling, checks the PSTN line by listning for dial
tone. An absent dial tone may inhibit Dualcom from making a telephone call. If the dial tone test fails, the
line monitor will trigger a ‘PSTN Line Fault’.
8. Dedicated Line this button selects the recommended combination of options when Dualcom is using a
PSTN line that has been provided exclusively for the alarm system where no other equipment will use the
same PSTN line. ‘Other equipment’ may me a telephone, a fax, a modem etc.
9. Shared Line this button selects the recommended combination of options when Dualcom is sharing a
PSTN line with other equipment. A series connection to the shared equipment is recommended. See
GSM Dualcom Installation Manual.
Note: it is recommended that the monitoring for a shared line is not changed from the pre-set parameters,
otherwise line fault signals may be sent when the PSTN line is in use by other equipment, e.g. phone, fax.
17
6. Monitoring & Outputs (continued)
10.Dial Tone Test Intervals SET sets the period (0 to 99 minutes) between dial-tone tests when the system
is set. See 4 above. A value of 0 will switch off dial-tone testing during the SET period.
11. Dial Tone Test Intervals UNSET. sets the period (0 to 99 minutes) between dial-tone tests when the
system is unset. It is recommended that this feature is not enabled on a shared telephone line. See 4
above. A value of 0 will switch off dial-tone testing during the UNSET period.
Test Calls
The top left quadrant of the window sets Test Calls for regular tests calls to the ARC. See Fig 12.
123
123
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123456789012345678901234
123456789012345678901234123
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Fig 12
The following Test Call functions can be programmed from this window for the active paths. See Section 4,
GSM Active, PSTN Active.
1. Test Call Interval, sets the period for automatic test calls when both GSM & PSTN transmission paths
have no faults registered.
The period between test calls is set in periods of minutes, hours or days. A time from 1 to 99 must be
entered. A setting of 0 turns off all automatic test calls.
Following a Reset or power-up, the first Test Call will be after half the specified number of days, hours or
minutes. Subsequent Test Calls will be after the specified number of days, hours or minutes.
2. Paths. Select any or all paths that will carry an automatically generated test call. Automatic test calls may
be disabled on some paths, i.e. because they carry high cost implications.
3. Fixed Interval Test Calls, select this box if test calls are to be sent regularly, in addition to other calls,
e.g. alarms, open, close etc. I.e. a test call will always be sent after the Test Call Interval following the
last test call.
Leave the box blank if test calls are only sent after the Test Call Interval has elapsed following the last call.
(the last call may be alarm, open, close, test etc.).
Refer also to timing issues in item 1. above.
18
6. Monitoring & Outputs (continued)
4. GSM Fail Test Intervals SET. set the period (in minutes) that test calls will be sent by Dualcom on the
PSTN when the GSM transmission path has failed and the alarm system is set.
5. GSM Fail Test Intervals UNSET, set the period (in minutes) that test calls will be sent by Dualcom on the
PSTN when the GSM transmission path has failed and the alarm system is unset.
6. PSTN Fail Test Intervals SET. set the period (in minutes) that test calls will be sent by Dualcom on the
GSM when the PSTN line has failed and the alarm system is set.
7. PSTN Fail Test Intervals UNSET. set the period (in minutes) that test calls will be sent by Dualcom on the
GSM when the PSTN line has failed and the alarm system is unset.
GSM Network Loss Delay
The bottom right quadrant of the window sets the Network Loss timing on the GSM signalling path. See Fig
13.
123
1234567890123456789012345
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1234567890123456789012345
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1234567890123456789012345
123
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Fig 13
The following GSM Monitoring functions can be programmed from this window when GSM communications
are enabled. See Section 4, GSM Active.
1. GSM Network Loss Delay, time in minutes and half minutes (1-49.5) before a complete loss of GSM
network registration is registered as a fault and is reported as a GSM path failure.
E.g. For a delay of 3 minutes and 30 seconds, enter 3.5.
19
6.
Monitoring & Outputs (continued)
Auxiliary Relay
The bottom left quadrant of the window sets the Aux relay function. See Fig 14.
1234567890123456789012345678901212
1234567890123456789012345678901212123
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Fig 14
The following Output functions can be programmed from this window:
1. Remote reset only, select this to make the Aux relay energise when the ‘Remote Reset’ signal is
received from the D2054 Programmer software. The relay is normally connected to the alarm system to
‘Reset’ it by remote control from the ARC. This relay in the ‘remote reset’ mode may be used for any other
remote control function that is required.
2. Exit abort & remote reset, select this to make the Aux relay energise when the ‘Remote Reset’ signal is
received from the Programmer software or when an Alarm Abort has occured. See Glossary of Terms and
Page 15, Abort.
3. Comms Successful, select to make the Aux relay energise for 2 seconds after every successful transmission. All successful transmissions including test calls will operate the relay.
4. AVI Output, select to operate exactly as Comms Successful but only after a call triggered by those inputs
selected as AVI. See section 5 Input Settings.
This AVI function can provide a trigger for other equipment, e.g. audio or visual surveillance, when the
Dualcom is triggered to send an alarm to the ARC.
5. SMS Control. select to enable SMS control of the Aux relay by sending Dualcom an SMS message from
a mobile telephone. See Appendix 3 for details.
This function requires that a 6 digit Secure Access code is set. See Section 12, Security.
This function requires that SMS Reception is enabled. See Section 11, SMS Programming.
20
7.
Reading, Writing & Comparing an NVM
Ensure that the D0354 or D0355 Programming Socket is connected to the computer as described in the
Installation section 2. Using the Read, Write & Compare buttons or the NVM menu options on the main
screen, follow the instructions below.
Fitting an NVM into the Programming Socket
Lift the lever on the NVM Programming Socket. Fit the 8 pin NVM into the lower half of the socket (the end
nearest the lever). Ensure that the end of the NVM marked with a dot or line identifying Pin 1 is towards the
upper half of the socket. See Fig 15.
NVM
Programming
Socket
Pin 1
Lever
NVM
Fig 15
Writing an NVM
Enter the data that will be programmed into the NVM as described on the preceding pages. Fit the NVM into
the Programming Socket. Press the Program button (see Fig 3) or use the NVM menu Program command.
After 2-3 seconds the Prom programmed OK message will be displayed. The D0355 Programming Socket
includes LEDs to indicate operation. See Appendix 3.
If the NVM already contains some data, the NVM Not Blank message is displayed before programming
commences.
The Prog Fail message will be displayed if an NVM can not be programmed. Check the connections from the
Programmer (and PSU on the D0354).
Reading an NVM
To read an NVM, fit the NVM into the Programming Socket. Press the Read button (see Fig 3) or use the NVM
menu, Read command. When the read process is complete, the Prom read OK message will be displayed.
The D0355 Programming Socket includes LEDs to indicate operation. See Appendix 3.
If the NVM contains data that is invalid for GSM Dualcom operation then the NVM Invalid Data message is
displayed when the NVM is read. In addition a red warning triangle will flash on the toolbar.
Invalid Data means information that Dualcom requires is obviously incorrect, e.g. no telephone numbers, an
account number that has letters as well as numbers, a blank NVM etc. This is quite common especially when
reading an NVM that is blank or has already been programmed for a different type of equipment.
Comparing an NVM with the screen Parameters
If you wish to compare the information held in the NVM with that of the programmer, click on the Compare
button (see Fig 3) or use the NVM menu Compare command. If the data held in the NVM is identical with that
held in the programmer, the Compare OK message is displayed.
If any bit of data in the NVM differs from that on the D2054 screen, a message will be displayed together with
the location of that data in the NVM plus the NVM data and the differing D2054 data.
When the data has been noted, press the OK button to see the next location that is different. Press the
Cancel button to end the compare display.
21
8.
Loading & Saving Files to Disk
Files that are created on the D2054 programmer can be saved to disc as ‘.PRM’ files. This is particularly useful
because a library of masters can be stored on disc for access when required.
Fig 25
Use the Open and Save file buttons (see Fig 3) exactly as with files in any other Windows program. Name
each file to identify it to a particular site with the extension ‘PRM, e,g, MASTER1.PRM. The Save As
command is available on the File menu for creating new files. See Fig 25. Ensure the file name has no more
than 8 characters, e.g. ABCD1234.PRM
It is recommended that you store a ‘.PRM’ file for every Dualcom NVM that you have programmed. This is so
that essential information that you have entered in this program as well as data that is downloaded to the
Dualcom is recorded together.
Most users program an NVM as a Master NVM containing their normal setups, telephone numbers etc. This
may be done by saving the Master NVM as a file on the PC, e.g. MASTER1.PRM. Making a new NVM simply
requires opening the Master NVM file, entering the required Account Numbers and pressing the NVM Write
button.
9.
Viewing & Printing Files
Open a ‘.PRM’ file as described in Section 8 or read an NVM fitted in the programming socket. This will load
an NVM file into the D2054 program. All settings may then be viewed by selecting each screen using the
toolbar buttons or by the menus as described on the preceding pages.
Fig 26
Use the File menu Print, Communications command to print a copy of the current setup condition, excluding the SMS settings. This text file will represent all the settings within the D2054 program at this time. See
Fig 26.
Use the File menu Print, SMS command to print a copy of the current SMS settings. This text file will
represent all the SMS settings within the D2054 program at this time.
22
10.
Site Data
Select the Site Data button (see Fig 3) or use the View menu, Site Data command to reach the Site Data
screen. This window is used to record any information about the Dualcom and its installation.
Fig 27
Fig 27 shows the Site Data screen with typical data.
There are fields for name, address and telephone number of the site where the Dualcom is installed. Any
information about the Dualcom and the installation can be entered in this window.
This information is not downloaded to the Dualcom. It is stored in the ‘.PRM’ file on this PC. See Section 8
Loading & Saving files.
23
11.
SMS Programming
Select the SMS button (see Fig 3) or use the View menu, SMS command to reach the SMS Programming
screen. This window is used to preset the messages that the Dualcom can send using the ‘Short Message
Service’ to a GSM phone. This feature enables persons, e.g. the site owner & the local key holder, to receive
a text message on their GSM portable telephone display when the Dualcom is triggered.
Most GSM Service Providers supply an SMS message service. Some do not allow GSM phones to send SMS
messages, they are receive only. Check with your GSM Service Provider about the SMS service that they offer.
Refer to Appendix 2 for more SMS path information.
Some GSM Service Providers provide an ‘SMS broadcast’ service. You send one SMS message to one mobile
phone number and the GSM Service Provider automatically sends the message to (up to) 100 mobile phones.
Contact your GSM Service Provider for more information.
SMS text messages are not recommended as the primary alarm reporting method because they go via
a Network Provides’s Message Centre where they can be delayed. Most SMS messages are delivered within
a few seconds but 20 minutes delay or more should be expected during busy periods.
Up to 16 different Text messages may be stored and sent. SMS messages may be triggered by the inputs, by
the line monitor and other supervisory functions within Dualcom or by incoming SMS message(s).
All 16 messages are always active. There is no control over SMS from the 8/16 channel selection in the Inputs
window. See Fig 6.
SMS messages to a mobile phone will be sent following the alarm transmission to the ARC for those channels
that are active. Where an SMS message is required to be sent to a mobile phone without a corresponding
alarm transmission to an ARC, the channel can be de-activated. See Fig 6, Channel
Each SMS message that is sent to a mobile phone consists of 3 parts.
Part 1 = the site address to identify the site or one particular Dualcom
Part 2 = the input description, one for each input, 1-16 or warnings.
Part 3 = the action, i.e. triggering or restoral of the input.
For example, if the whole SMS message sent to a GSM phone is:
Bloggs Ltd Intruder system Alarm
Then part 1 = Bloggs Ltd, part 2 = Intruder system, part 3 = Alarm.
The SMS screen has 5 parts.
Select Numbers to enable SMS messages and control, and for the Site Description.
Select Channels 1-8 for part 2 of the SMS messages fot channels 1 to 8.
Select Channels 9-16 for part 2 of the SMS messages fot channels 9 to 16.
Select Action for part 3 of the messages
Select Mapping to program which messages are sent to which mobile telephones.
24
11.
SMS Programming (continued)
SMS Numbers
Figure 28 shows the SMS Programming, Numbers screen:
Fig 28
The following SMS Programming functions can be programmed from this window:
1. Send Active, select to enable SMS text message sending to mobile phones.
2. Receive Active, select to enable control of Dualcom outputs by reception of SMS messages from mobile
phones.
3. Message Centre, enter the SMS Message Centre telephone number here if it is not in the SIM Card.
Most GSM Service Providers put the Message Centre number in the SIM Card when they supply it. In this
case leave this box blank. See Glossary of Terms.
Any number entered here will overwrite the Message Centre number in the SIM Card.
Note: SMS messages can not always be sent from one Service Provider to another network in the same
country, or to GSM networks in other countries. Contact your GSM Service Provider for more SMS information.
4. Telephone Numbers, enter the telephone number(s) for the GSM portable telephone(s) that the SMS
messages are to be sent to. Do not put spaces between the numbers. One or two phone numbers may be
entered. Ensure that Send Active is selected above.
5. Send as Text / Send as Encoded Data SMS transmissions can be the stored text messages or numbers in the same style as a DTMF Fast Format alarm transmission to an ARC.
Select Send as Text to transmit the stored ‘plain language’ text messages on SMS.
Select Send as Encoded Data to transmit SMS as a string of numbers in the same style as DTMF Fast
Format. E.g. 1234 55155555 55555555 7 is a transmission from Account number 1234 with a triggering on
channel 3. See page 35 for full details of the Fast Format protocol.
6. Site Address, enter ‘part 1’ of the SMS message to identify this particular Dualcom, up to 23 characters.
25
11.
SMS Programming (continued)
SMS Channels 1-8
Figure 30 shows the SMS Programming, Channels 1-8 screen.
Fig 30
The following SMS Programming functions can be programmed from this window:
1. Channel Description. Enter ‘part 2’ of the SMS message, up to 16 characters. Each is a description of
an input to the Dualcom, e.g. Intruder Alarm, Fire.
Note: You need only provide descriptions for those inputs that are selected to send SMS messages to
GSM phones. See Fig 33.
2. Selectors. These allow each SMS message to be triggered from one of several sources.
Select the Input button if the message is to be sent in response to an input being triggered or restored.
Select SMS Receive and Input button where the SMS message can be received by the Dualcom and it
will trigger that input and/or in response to an input being triggered or restored.
Note: Receive Active must be selected. See fig 28.
E.g. Some Network Providers will send a Text message when a Pre-pay SIM Card is short of money. If this
type of SIM Card is used in Dualcom (not recommended for Security applications) then it is essential that
this ‘short of money’ message is then passed to the mobile phones to which Dualcom sends its SMS
messages. Assume that the Text message from the Network Provider is ‘You have a Call Limit 20. Contact
your Service Centre’.
Set the message 8 to ‘Call Limit 20’. Select message 8 to ‘SMS Receive and Input’. Whenever the SMS
message is received from the Network Provider then the text ‘Call Limit 20’ is detected and then input 8 will
be triggered. This can then send a Channel 8 alarm to the ARC and send the SMS message ‘Call Limit 20’
to mobile phones.
26
11.
SMS Programming (continued)
SMS Channels 9-16
Figure 31 shows the SMS Programming, Channels 9-16 screen.
Fig 31
The following SMS Programming functions can be programmed from this window:
1. Channel Description. See Fig 30 and descriptions.
2. Selectors. These allow each SMS message to be triggered from one of several sources.
Select the Input button, see Fig 30 and descriptions.
Select SMS Receive and Input button, see Fig 30 and descriptions.
Note: Receive Active must be selected. See fig 28.
Select the Alarm Abort, Test Call, Battery/Power Fail, Battery Low, PSTN Path Fail or GSM Path
Fail buttons if that message is to be sent in response to any of these Dualcom supervisory functions.
Note: There are only 16 messages that can be stored. It is not possible to send a message in response to each
of the 16 inputs and to send all 6 supervisory messages and receive up to 16 SMS messages for remote
triggering.
Correct selection of the channels is required to enable optimum use of the 16 messages available.
27
11.
SMS Programming (continued)
SMS Actions
Figure 32 shows the SMS Programming, Action screen. This screen selects which text is to be sent for
each input action.
Fig 32
The following SMS Programming functions can be programmed from this window:
1. Action Active 1 enter ‘part 3’ of the SMS message, up to 8 characters. This word can be selected for a
message when its source is triggered, e.g. Alarm. (Most users use the default words).
2. Action Restore 1 enter ‘part 3’ of the SMS message, up to 8 characters. This word can be selected for a
message when its source is restored, e.g. Restore. (Most users use the default words).
3. Action Active 2 as Action Active 1. E.g. Open.
4. Action Restore 2 as Action Restore 1. E.g. Close.
28
11.
SMS Programming (continued)
SMS Inputs
Figure 33 shows the SMS Programming, Inputs screen. This screen selects which text is to be sent to each
portable phone.
Fig 33
The following SMS Programming functions can be programmed from this window:
1. Report to 1st Number, select the SMS message(s) that will be sent to GSM Telephone Number 1. See Fig
30 & 31. Ensure that Send Active is selected. See Fig 28.
2. Report to 2nd Number, select the SMS message(s) that will be sent to GSM Telephone Number 1. See Fig
30 & 31. Where both Tel No 1 & Tel No 2 are selected for an input, then the same message will be sent to
both telephone numbers. Ensure that Send Active is selected. See Fig 28.
3. Action Active 1, selects the SMS messages that will have the Action Active 1 word to indicate that
channel is triggered. E.g. Alarm. See Fig 32.
4. Action Restore 1, selects the SMS messages that will have the Action Restore 1 word to indicate that
channel has restored to its un-triggered state. E.g. Restore. See Fig 32.
5. Action Active 2, selects the SMS messages that will have the Action Active 2 word to indicate that
channel is triggered. E.g. Open. See Fig 32.
6. Action Restore 2, selects the SMS messages that will have the Action Restore 2 word to indicate that
channel has restored to its un-triggered state. E.g. Close. See Fig 32.
29
12.
On Line Functions
Select the Online button (see Fig 3) or use the View menu, Online command to reach the Online Functions
screen. This window is used when accessing a Dualcom unit remotely (upload & download) to either program,
obtain diagnostics or remotely reset the alarm system.
All uploading & downloading functions can use the GSM network or the PSTN network at the Dualcom. See
Appendix 2, Communications.
The Online screen has four parts. Each is described below. Select Programming to activate the up/ downloading.
Select Outputs to see the state of the outputs & operate the Remote Reset feature. Select Diagnostics for
housekeeping and fault finding functions. Select Security for up/downloading security features.
Online Functions, Programming
Figure 34 below shows the Online Functions, Programming screen
Fig 34
Dualcom has two independant methods of stoping unauthorised up/downloading. See Fig 43. These
up/downloading security features are NOT activated when Dualcom is supplied. Use of one or more
features is recommended.
The following Online functions can be programmed from this window:
1. Dualcom Tel. No., enter the GSM or PSTN telephone number of the Dualcom that is to be contacted (up
to 32 digits). This number is not downloaded to the Dualcom. It is stored in the ‘.PRM’ file on this
programmers PC. See Section 8, Loading & Saving files.
Where a PSTN modem is used for downloading, it may be necessary to add a 3 second pause before
dialled digits or to make the modem detect a dialtone before dialling. Refer to the modem manual. Most
modems use the standard, enter a ‘comma’ for the 3 seconds pause and a ‘W’ for dialtone detection. For
example, after dialling a 9 for PSTN connection from a PABX a 3 second pause should be added before
dialling the Dualcom.
2. Status, Abort, immediately cancels an upload or download operation.
3. Read From Dualcom, All, contact the Dualcom and read the contents of its NVM into this program.
30
12.
On Line Functions (continued)
4. Read From Dualcom, Communications, contact the Dualcom and read all except the SMS data from
its NVM into this program.
Where it is known that SMS has not been programmed in the Dualcom NVM or there is no intent to review
or change any of the SMS settings then reading the Communications settings only will make reading a
quicker process.
5. Read From Dualcom, SMS Text, contact the Dualcom and read the SMS data only from its NVM into
this program.
6. Send To Dualcom, All, contact the Dualcom and send the current parameters from this program to the
Dualcom NVM.
7. Send To Dualcom, Communications, contact the Dualcom and send all except the SMS data from this
program to the Dualcom NVM.
Where it is known thaqt SMS has not been programmed in the Dualcom NVM or there is no intent to
change any of the SMS settings then Sending the Communications settings only will make writing a
quicker process.
8. Send To Dualcom, SMS Text, contact the Dualcom and send only the SMS data from this program to the
Dualcom NVM.
9. Comms Device, Analog Modem select this option if you are using a modem or the D2012 or D2015
GSM Radio Module on the PC for up/downloading.
10.Comms Device, ISDN select this option if you are using a ISDN TA on the PC for up/downloading.
11. Comms Device, Set in Programming This option is for future service. Do not select this option.
31
12.
On Line Functions (continued)
Outputs
Figure 40 shows the Online Functions, Outputs screen.
Most of the functions on this screen operate the optional D1050 Expansion Board. This is an optional plug-on
board that may be fitted to the Dualcom to provide 8 additional inputs and 8 additional output that are controlled
from this downloader program. These outputs may be used to trigger or control any function at the Dualcom
site.
Fig 40
The following Online functions can be programmed from this window:
1. Current State, displays the state of the 8 outputs at the Dualcom after the Get Current State button is
pushed.
2. New State, set the required on/off state of the 8 outputs on the Dualcom Expansion Board.
3. Get Current State, push this button to read the state of the 8 outputs on the Dualcom Expansion Board.
4. Send New State, first set the required on/off state of the 8 outputs in the 8 ‘New State’ boxes, then push
this button to send the new states to the Dualcom. When complete, you can push the Get Current State
button to confirm that all outputs have changed to the new state.
5. Remote Reset, press this button to Remotely Reset the alarm system by operating the Dualcom Aux
Relay. See Fig 14, Aux Relay
6. Reset Dualcom, press this button to reset the Dualcom. It will re-register onto the GSM network and clear
any stored path faults etc.
32
12.
On Line Functions (continued)
Diagnostics
Figure 41 shows the Online Functions, Diagnostics screen. These details will be obtained from the Dualcom
and displayed every time that data is sent to or is read from the Dualcom (see Fig 34) by up/downloading, and
whenever the Get Diagnostic Information button is pushed.
When this screen displays valid data, the Extended Diagnostics button, will be active. Push this button to
show the Extended Diagnostics screen. See Fig 42.
Fig 41
The following Online functions can be operated from this window:
1. 1-16,T, shows the current status of the Dualcom inputs. See Table 6 for additional information.
Alarm Inputs
5 = Quiescent, not triggered, no alarm
6 = active, triggered, in alarm
Open/Close Inputs
5 = Closed, Set state
6 = Open, Day state
Test channel
7 = Quiescent, battery OK
8 = Low battery condition
Table 6 shows the full range of data that is sent from a Dualcom every time it sends a transmission to the ARC
receiving equipment. This data is the same for Dualcom96 and the DTMF Fast Format protocols.
A transmission consists of 8 or 16 channels of data followed by the one test channel. Each channel carries a
single digit. The digits that can be carried by the 8 or 16 channels are shown in Table 6 ‘Channel Data’. The
digits that can be carried by the Test channel is shown in Table 2 ‘Test Data’.
Some of the data that can be sent in an alarm transmission will only be sent to the ARC. This is shown by
in Table 6 ‘Will trigger a call to the ARC’. This data is not available to be read by the D2054 Diagnostics but
is included in this table for completeness.
The data that can be seen when the Programmer gets the Diagnostic information from the Dualcom is
shown by Table 6 ‘Seen by the D2054 Programmer’
2. GSM Downtime, any failure of GSM carrier signal is logged in the Dualcom. This displays (in hours) the
total ‘failed’ time since installation or since this timer was last reset to zero.
33
12.
On Line Functions (continued)
Diagnostics
Meaning
Will trigger a
call to the
ARC
Seen by the
D 2054
Programmer
1
New alarm event
yes
no
2
Opening event
yes
no
3
New alarm restoral
yes
no
4
Closing event
yes
no
no
yes
No event, input is in the active state
i.e. Alarm channel = Alarm
Open/close channel = Open, Unset
no
yes
7
Quiescent
no
yes
8
Low Battery new event and state
yes
yes
9
Test Event or Low Battery restoral
yes
no
Channel Data
Test Data
No event, input is in the quiescent state
i.e. Alarm channel = No alarm
Open/close channel = Closed, Set
5
6
Table 6
3. PSTN Downtime, any failure of the PSTN line is logged in the Dualcom. This displays (in hours) the total
‘failed’ time since installation or since this timer was last reset to zero.
4. Extended Diagnostics, when active, push to display the Extended Diagnostics screen. See Fig 42.
5. Send Test, commands the Dualcom to send a test message. A test call will be sent on each of the
Dualcom’s active paths.
GSM Active and PSTN Active are enabled in Fig 4. SMS Test Call is enabled in Fig 10.
When the GSM and the PSTN path are both active, a test call will be triggered on both paths. The ARC will
receive two test calls, one on each path.
6. Clear Downtimes, sets both of the GSM & PSTN Downtime timers in the Dualcom to 0. It is recommended that a note is made of the time and date when timers are zeroed. Note that the Dualcom does not
record this time & date information it simply add up the total downtime.
7. Get Diagnostic Information, push to read/update the current Dualcom data on this screen.
34
12.
On Line Functions (continued)
Extended Diagnostics
Fig 42 shows the Online Functions, Extended Diagnostics screen. To display this screen, push the Extended Diagnostics button on the Online Functions, Diagnostics screen when basic diagnostic information
is valid. See Fig 41.
Fig 42
The following Diagnostic data can be read from this window:
1. PSTN line monitoring functions, The Last state shows the last state that generated a ‘Line Fail’ condition. The Current state shows what the line monitor is sensing on the PSTN line at this time. A Green box
indicates that the test is OK, a Red box indicates that a test has detected a problem.
2 Signal Strength, This shows the strength of the GSM signal by number and horizontal bar. The number
indicates a strength between 0 (minimum) and 31 (maximum). The bar chart indicates the same values. A
reading below 10 is weak, 11 to 20 is normal and above 21 is a strong signal. A varying or a low reading
indicates radio strength or reflection problems, try resiting the aerial.
Note: This signal strength number is only an indication. E.g. strength 6 may be the best that can be
achieved at the site, and this can be sufficient for reliable communications. Always trigger several test calls
to ensure reliable system operation.
Fig 43
35
12.
On Line Functions (continued)
Security
Fig 43 shows the Online Functions, Security screen.
Dualcom has two independant methods of stoping unauthorised up/downloading. These up/
downloading security features are NOT activated when Dualcom is supplied. Use of one or more
features is recommended.
These security features are for up/downloading only, they are not active when the D0354 or D0355 Programming Socket is used to read or write a NVM.
A ’call-back’ telephone number may be programmed so that Dualcom always calls to its preset ’call-back’
engineering number when up/downloading. This number must be the telephone number of the downloading PC
and modem that is running the D2054 software.
A 6 digit access code may be programmed and selected so that the access code must be entered in the
D2054 programming software prior to any up/downloading. This 6 digit Access Code must be set for any of the
SMS remote control functions to operate.
In addition, up/downloading can be inhibited when the alarm system is in the set state.
The following parameters can be set from this window:
1. Secure Access, this is a security access code for remote programming (up/downloading) and remote
control using SMS. If either of the features are required, enter the 6 digit access code. Where remote
programming is intended the box must also be ticked. Note that the code must be 6 digits long, or blank.
To change an access code in an NVM that is fitted to the NVM Programming Socket, simply change the
number displayed.
To change the access code by remote Programming (up/downloading):
a). Enter the current Security Access Code.
Select the Secure Access box.
Read the Dualcom NVM by pressing Read from Dualcom, Comms. See Fig 34.
b). De-select the Secure Access box.
Do not change the code displayed.
Send the data to the Dualcom by pressing Send to Dualcom, Comms. See Fig 34.
c). Select the Secure Access box.
Enter the new access Code.
Send the data to the Dualcom by pressing Send to Dualcom, Comms. See Fig 34.
2. Callback, this is secure callback for downloading. If required, tick the box and enter the telephone number
of the Modem/ISDN TA/GSM Radio Module connected to the PC that is using the D2054 Programmer.
When call-back is active and an up/download is required, the Dualcom will terminate the requesting call and
then initiate a new call to the call-back number. Dualcom will expect the D2054 Programmer to be ready to
receive the incoming call at the call-back number. If this fails no further attempts are made until a new
request is made by the D2054 Programmer.
Note that call-back will not occur when a Remote Reset is sent to the Dualcom or when requesting
Diagnostic information from the Dualcom.
36
12.
On Line Functions (continued)
Security
3. GSM Download Enabled select to allow up/downloading via the GSM network. Note that de-selecting
GSM and PSTN downloading will stop all downloading. It will be necessary to remove the NVM from the
Dualcom and put the NVM in a Programming Socket to re-select GSM download.
A blank NVM in the Dualcom enables downloading on the GSM path.
4. PSTN Download Enabled select to allow downloading via the PSTN network. Note that de-selecting
GSM and PSTN downloading will stop all downloading. It will be necessary to remove the NVM from the
Dualcom and put the NVM in a Programming Socket to re-select PSTN download.
A blank NVM in the Dualcom enables downloading on the PSTN path.
5. Prevent download when set, prohibits downloading when the alarm system is set. Dualcom uses input
4 to determine the Set/Unset state.
6. ISDN Download. Select this box if the PC used for up/downloading is connected to the ISDN and up/
downloading will use the Dualcom GSM path. For all other up/downloading communication options leave
this box blank.
SIM Card Locking
This section is provided as advice to users.
On GSM portable telephones it is possible to ‘lock’ the SIM Card for security reasons every time that the
telephone is switched off.
The GSM Dualcom and the SIM card fitted inside it are normally part of a high security alarm system in a
tamper protected enclosure. They do not suffer the same security threat as a portable telephone.
To reduce the possibility of installation problems and to reduce delays when sending alarm calls, it
is recommended that the GSM SIM Card that is fitted in the Dualcom is not ‘locked’ prior to installation.
If the GSM SIM Card is supplied with a lock code fitted, remove the SIM card from the Dualcom and fit the SIM
Card in any GSM portable phone and use the phone menu functions to delete or disable the lock number.
Return the SIM card to the Dualcom.
37
13.
Settings, Password and Options
Start the D2054 Programmer software. See Section 2, Setup or Section 3, Operation.
The programming windows are best seen on displays set to 800 x 600 resolution (or larger) at 16 colours (or
greater).
Country Settings & Language
Select the File menu, International option to reach the International screen. This window is used to select
the language used in the D2054 software and any national variants that are necessary to meet the requirements of PSTN or GSM approvals. See Fig 49.
Fig 49
Select the Language and Country as required then press the OK button. If the options required are not
available or are ‘greyed-out’, please contact Dycon in UK or your National Distributor for further language or
country support.
Enable Gateway Access option. Where a gateway exists between the GSM network and another network
that carries alarms to the ARC it is necessary to select this option. This is not necessary where the ARC
receives transmissions from the PSTN, ISDN or GSM network.
An example of a gateway is the gateway between the Vodafone GSM network and the Vodafone VDN network
in UK.
Help File Options
The Help menu lists all of the available Help Files. When supplied, the English language manual is included as
a Help File.
When the ‘UK’ Help File or any other is selected, then the Adobe Acrobat Reader will start and display this
Help File. Where the Adobe Acrobat Reader is not installed on the PC then a copy may be found on the D0402
Products CD or downloaded free-of-charge from the Adobe web site.
One or more different Help Files may be included on the Help menu in addition to the English language manual.
All additional Help Files must be in the Adobe Acrobat ‘PDF’ format.
To include one or more Help Files that will be listed on the Help Menu:
1. Install the D2054 Programmer onto the PC.
2. Prepare the new Help File document in the Adobe Acrobat ‘PDF’ format.
3. Choose a name for the Adobe Acrobat ‘PDF’ document that indicated the language, e.g. ESPANOL.PDF
4. Copy the new document into the C:\PROGRAM FILES\DYCON\GSM DUALCOM PROGRAMMER folder.
5. When the Programmer is next used then the new Help File(s) may be selected from the Help Menu.
38
13.
Settings, Password and Options (continued)
Programming Socket
From the menu bar select Settings, then Programmer. The available parallel (or printer) LPT ports and USB
ports that can be used for the D0354 or D0355 Programming Sockets will be listed. See Fig 51.
Fig 51
The D0355 Programming Socket is supplied with a lead that connects to the PC’s USB port. This Programming Socket can be used on Windows 98 or any more recent Windows version. Also, the D2054 Programmer
software must be v2.01.00 or later.
The earlier D0354 Programming Socket connects to the PC’s Printer (or LPT) port. This Programming Socket
can be used with the D2054 programmer software but can only be used on Windows 95, 98, 98SE or ME.
When the Windows version is not 95, 98, 98SE or ME then the PC’s Printer (or LPT) port(s) will not be listed
in the Settings menu.
Modem
From the menu bar select Settings, then Communications. Then select the Modem tab. See Fig 52.
Fig 52
This window is used to select operational parameters of the modem or a GSM Radio Module and the PC serial
COM port to which it is connected. See Fig 52.
The following Modem functions can be operated from this window:
1. Port. The serial COM ports displayed in the window are those available on the PC. Select the serial COM
port that the modem or GSM Radio Module is connected to.
2. Speed. This setting should be greater than the fastest speed that the modem will use for communication
with the Dualcom. This maximum is currently 9600 baud, therefore 9600 or 14400 or 28800 should be
selected.
39
13.
Settings, Password and Options (continued)
Modem
3. Initialisation String. The modem or GSM Radio Module connected to the programmers PC for remote up/
downloading often needs an initialisation string to preset its operation. An initialisation string may be
entered in the Initialisation boxes. Start in box 1 and continue onto 2, 3 etc. for a very long string. You will
need to refer to the Modem Installation Manual.
Where possible use the Initialisation String to force the modem to start its speed negotiation at 9600 or
14400 baud. This will reduce downloading time. It will be necessary to select ‘Auto-answer’ if Call-back is
selected for up/downloading security.
Note that an Initialisation String will not normally be required on a PC with a recognised PSTN modem
because Windows setup stores information on all popular modems. However, this setup information may
be required for an GSM Radio Module because the PC is unlikely to store data on current GSM Radio
Modules. Refer to the GSM Radio Module Installation Manual.
ISDN
From the menu bar select Settings, then Communications. Then select the ISDN tab. See Fig 51 & 53.
Fig 53
This window is used to select operational parameters of the ISDN TA and the PC serial COM port to which it is
connected.
The following ISDN TA functions can be operated from this window:
1. Port. The serial COM ports displayed in the window are those available on the PC. Select the serial COM
port that the ISDN TA is connected to.
2. Speed. This setting should be greater than the fastest speed that the ISDN TA will use for communication
with the Dualcom. This maximum is currently 64000 baud, therefore 64000 or 96000 or 115200 should be
selected
3. Initialisation String. The ISDN TA connected to the programmers PC for remote up/downloading often
needs an initialisation string to preset its operation. An initialisation string may be entered in the Initialisation boxes. Start in box 1 and continue onto 2, 3 etc. for a very long string. You will need to refer to the TA
Installation Manual.
It will be necessary to select ‘Auto-answer’ if Call-back is selected for up/downloading security.
Note that setup information will normally be required for an ISDN TA connection because the TA default
settings are not normally ideal for downloading to the Dualcom via its GSM communication path.
40
13.
Settings, Password and Options (continued)
Password
When first installed, there is no default password.
You may wish to control who can use the D2054 Programmer software. A password may be set that needs to
be input whenever the program is used. This is requested whenever the D2054 Programmer is started, see Fig
2. This window will always appear at start time.
To set or change the password, with the program running, use the Settings menu, Password command which
will open the Change Password window. See Fig 54. Enter the old password or leave blank if there was no old
password. Then enter the new password and repeat it in the Confirm Password box. If you do not want a
password leave the New Password and Confirm Password boxes blank, then click OK.
The new or changed password will be active from when the D2054 Programmer software is next started.
Fig 54
41
13.
Settings, Password and Options (continued)
Options
There are several windows and features that are not enabled when the D2054 Programmer is first installed. The
Settings menu, Options allow these to be enabled or disabled as required. See Fig 55.
Fig 55
The following parameters can be set from this window:
1. Comms Log. The Communications Log will open a window and display all data that passes between the
PC and the PSTN Modem (or GSM radio modem) whenever up/downloading is in progress. This window is
not required for normal programming but may be useful for fault finding. Refer to Section 16.
To enable the Communications Log, click on the tick-box to so that the tick is visible.
To disable the Communications Log, click on the tick-box to so that the tick is not visible.
3. Hex Edit. The Hex Editor window is used when accessing the NVM for editing in Hexadecimal mode. Refer
to Section 15.
To add Hex Edit to the View menu, click on the tick-box to so that the tick is visible.
To remove Hex Edit from the View menu, click on the tick-box to so that the tick is not visible.
3. System. The System Area window is used when accessing the System Information area of the NVM.
Refer to Section 14.
To add System to the View menu, click on the tick-box to so that the tick is visible.
To remove System from the View menu, click on the tick-box to so that the tick is not visible.
4. Toolbar. The Toolbar carries the button controls that make easy access to the various programming
windows. Operating from the menu commands and removing the toolbar button controls from the screen
can make more space on a small display.
To remove the Toolbar from the screen, click on the tick-box to so that the tick is not visible.
To add the Toolbar to the screen, click on the tick-box to so that the tick is visible.
42
14.
System Area
Introduction
Select the View menu, System command to reach the Edit System Information screen. This window is
used when accessing the System Information area of the NVM.
When supplied, the D2054 does not allow the user to select the System Area from the View menu. To make
the System option appear on the View menu, select Settings, then Options. Refer to Section 13.
WARNING
Many settings in this window can adversely affect or stop the operation of the Dualcom. Many parameters are defined by the PSTN or GSM approval standards and must NOT be changed. Dycon advise
that you should only change parameters if you fully understand the consequences of those changes.
Fig 56 shows the Edit System Information screen
Fig 56
The following functions can be programmed from this window:
1. Dialtone Frequency Min, defines the lower edge of the band of frequencies that may be detected as a
dialtone prior to dialling a number on the PSTN.
2. Dialtone Frequency Max, defines the upper edge of the band of frequencies that may be detected as a
dialtone prior to dialling a number on the PSTN.
3. Dialtone Detect Time Valid, the period for which dialtone must be present before detection is successful.
This may be continuous or pulsed.
4. Dialtone Detect Time Wait, the period that Dualcom listens for dialtone. For successful detection, the
dialtone must be present for greater than the Valid period during the Wait period.
5. Blind Dial select this to make Dualcom dial on the PSTN after the Wait period without having to detect a
dialtone.
43
14.
System Information (continued)
6. Dialtone Mute Some PTT authorities require that a dialtone below a specified amplitude shall not be
detected as a valid dial tone. select this option to enable this amplitude discrimination.
7. First Handshake Frequency Min, defines the lower edge of the band of frequencies that may be
detected as the first handshake frequency of the Fast Format alarm transmission protocol.
8. First Handshake Frequency Max, defines the upper edge of the band of frequencies that may be
detected as the first handshake frequency of the Fast Format alarm transmission protocol.
9. First Handshake Detect Time Valid, the period for which the first handshake frequency must be present
before detection is successful. This may be continuous or pulsed.
10.First Handshake Detect Time Wait, the period that Dualcom listens for the first handshake frequency.
For successful detection, the first handshake frequency must be present for greater than the Valid period
during the Wait period.
11. Second Handshake Frequency Min, defines the lower edge of the band of frequencies that may be
detected as the second handshake frequency of the Fast Format alarm transmission protocol.
12.Second Handshake Frequency Max, defines the upper edge of the band of frequencies that may be
detected as the second handshake frequency of the Fast Format alarm transmission protocol.
13.Second Handshake Detect Time Valid, the period for which the second handshake frequency must be
present before detection is successful. This may be continuous or pulsed.
14.Second Handshake Detect Time Wait, the period that Dualcom listens for the second handshake
frequency. For successful detection, the second handshake frequency must be present for greater than the
Valid period during the Wait period.
15.Acknowledge Frequency Min, defines the lower edge of the band of frequencies that may be detected
as the acknowledge (or kissoff) frequency of the Fast Format alarm transmission protocol.
16.Acknowledge Frequency Max, defines the upper edge of the band of frequencies that may be detected
as the acknowledge (or kissoff) frequency of the Fast Format alarm transmission protocol.
17.Acknowledge Detect Time Valid, the period for which the acknowledge (or kissoff) frequency must be
present before detection is successful. This may be continuous or pulsed.
18.Acknowledge Detect Time Wait, the period that Dualcom listens for the acknowledge (or kissoff)
frequency. For successful detection, the acknowledge (or kissoff) frequency must be present for greater
than the Valid period during the Wait period.
19.PSTN Attempt Duration the maximum time allowed from a triggering action to the completion of the
transmission of the call to the ARC receiving equipment via the Dualcom PSTN path.
20.PSTN Pause Between Attempts the time from the end of a failed reporting attempt on the PSTN path to
the start of the next attempt on the Dualcom PSTN path.
21.PSTN Number of Attempts the maximum number of reporting attempts that will be made on the PSTN
path from one triggering action.
22.GSM Attempt Duration the maximum time allowed from a triggering action to the completion of the
transmission of the call to the ARC receiving equipment via the Dualcom GSM path.
44
14.
System Information (continued)
23.GSM Pause Between Attempts the time from the end of a failed reporting attempt on the GSM path to the
start of the next attempt on the Dualcom GSM path.
24.GSM Number of Attempts the maximum number of reporting attempts that will be made on the Dualcom
GSM- path from one triggering action.
25.Line Fault Relay, Normal operation is as per the Line Fault Relay Operation table in the GSM Dualcom
Installation Manual.
26.Line Fault Relay, PSTN the relay simply follows the output of the PSTN Line Monitor, i.e. fault = relay
energised.
27.Line Fault Relay, GSM the relay simply follows the output of the GSM Network Loss Monitor, i.e. fault =
relay energised.
28.Line Fault Relay, Either PSTN or GSM the relay follows the output of the PSTN Line Monitor and the
GSM Network Loss Monitor, i.e. fault on either path = relay energised.
29.Line Fault Relay, Both PSTN & GSM the relay follows the output of the PSTN Line Monitor and the GSM
Network Loss Monitor, i.e. simultaneous fault on both paths = relay energised.
30.Signal Strength, Low specifies the threshold between low and average signal strength indication on the
Dualcom signal strength LEDs.
31.Signal Strength, High specifies the threshold between average and high signal strength indication on the
Dualcom signal strength LEDs.
32.Verify push to indicate any parameter in this window that does not equal the value in the defaults list.
33.Update push to change every parameter in this window to the value in the defaults list.
34.NVM Identifier identifys the NVM as containing GSM Dualcom data. This needs to be 43 for D2000,
D2001 & D2200
35.Line Monitor Duration time in seconds before a a PSTN line voltage below approx. 3.5 volts is registered
as a fault by the PSTN Line Monitor.
36.Line Monitor Discrimination a non-linear value that equates to the threshold voltage in the PSTN Line
Monitor between on-hook and off-hook condition. A value of 15 approximates to 15 volts.
37.Recall duration The duration of the ‘line break’ (normally 90mS) that is used to signal 3-way calling to the
telephone exchange.
38.Make Time a time in milli-seconds for the dialling contact make period. The break period will be 100 minus
this value, giving a 10pps dialling speed.
39.Rings to Answer a value for the number of incoming rings that Dualcom must detect before answering a
call on PSTN or GSM for up/downloading.
40.Low Battery Threshold the voltage at which a falling battery voltage (discharging) is detected as a Low
Battery condition. This is normally 11.0 volts for a 13.8volt Lead-acid Gel battery.
41.Battery OK Threshold the voltage at which a rising battery voltage (on charge) is detected as a Low
Battery condition. This is normally 12.0 volts for a 13.8volt Lead-acid Gel battery.
45
14.
System Information (continued)
42.Wavecom Module select this when the GSM Radio Module in the GSM Dualcom is a Wavecom WM01G900.
43.Use PDU mode for SMS selects the mode of SMS transmission. This is not selected when the GSM
Radio Module in the GSM Dualcom is a Wavecom WM01-G900.
44.Use V22 (2400 baud) select to make the maximum transmission on the GSM path 2400 baud. Do not
select to make the maximum transmission on the GSM path 9600 baud.
45.RLP Download selects Radio Link Protocol when up or downloading.
46.Wismo Version displays the software fersion that is contained within the GSM radio modem.
Fig 57
46
15.
Hex Editor
Select the View menu, Hex Edit command to reach the Hex Editor screen. This window is used when
accessing the NVM for editing in Hexadecimal mode.
When supplied, the D2054 does not allow the user to select the Hex Editor from the View menu. To make the
Hex Edit option appear on the View menu select Settings, then Options. Refer to Section 13.
WARNING
Many settings in this window can adversely affect or stop the operation of the Dualcom. Many parameters are defined by the PSTN or GSM approval standards and must NOT be changed. Dycon advise
that you should only change parameters if you fully understand the consequences of those changes.
Fig 57 shows the Hex Editor screen
The following functions are available in this window:
1. Address Hex enter the address in hexadecimal for the byte that will be edited, then press the keyboard
Enter or Carriage Return key to select that address. Note: decimal addressing may be more convienent
for some address applications.
Selection of an address may also be achieved by clicking with the mouse in the required address box to
highlight that address.
2. Address Decimal enter the address in decimal for the byte that will be edited, then press the keyboard
Enter or Carriage Return key to select that address. Note: hexadecimal addressing may be more
convienent for some address applications.
Selection of an address may also be achieved by clicking with the mouse in the required address box to
highlight that address.
3. Data Hex displays the byte of data contained in the selected address in hexadecimal. To change the
data, enter the required value, then press the keyboard Enter or Carriage Return key to change the data.
The address highlighted will move to the next address.
4. Data Decimal displays the byte of data contained in the selected address in decimal. To change the data,
enter the required value, then press the keyboard Enter or Carriage Return key to change the data. The
address highlighted will move to the next address.
5. Data Binary displays the byte of data contained in the selected address in binary. To change the data,
enter the required value, then press the keyboard Enter or Carriage Return key to change the data. The
address highlighted will move to the next address.
6. Data Alpha displays the byte of data contained in the selected address as a character in ASCII coding. To
change the data, enter the required value, then press the keyboard Enter or Carriage Return key to
change the data. The address highlighted will move to the next address.
47
16.
The Communications Log
The Communications Log will open a window and display all data that passes between the PC and the PSTN
Modem (or GSM Rasio Modem) whenever up/downloading is in progress. This window is not required for
normal programming but may be useful during installation and fault finding. See Fig 60.
When supplied, the D2054 does not display the Communications Log window. To enable the Communications Log, select Settings, then Options. Refer to Section 13.
Fig 60
48
17.
Troubleshooting & Help
The Dualcom transmission is not received by the Alarm Receiving Centre via PSTN ?
Check that the NVM is fitted and has been correctly programmed, i.e. PSTN path enabled, correct
telephone numbers etc.
Check that the Dualcom has been installed in accordance with the Installation Instructions.
Check that the System Area of the NVM is correct. Ensure that the PSTN Attempt Duration is 45 seconds
or more.
Check that the telephone numbers and account numbers (chip number) in the NVM are correct for the
ARC.
The Dualcom transmission is not received by the Alarm Receiving Centre via GSM ?
Check that the NVM is fitted and has been correctly programmed, i.e. GSM path enabled, correct telephone numbers etc.
Check that the correct Gateway number is used if alarm transmission passes from GSM onto another
network.
Check that the Dualcom has been installed in accordance with the Installation Instructions.
Use the SIM Card in a portable phone to make and receive a call. Ensure the SIM Card is enabled on a
local GSM network and that it is enabled for Data. Ensure that there is no lock code programmed.
Check that the System Area of the NVM is correct. Ensure that the GSM Attempt Duration is 45 seconds
or more.
Check that the telephone numbers and account numbers (chip number) in the NVM are correct for the
ARC.
The Programming Socket does not Read or Program an NVM.
Check that the NVM type is 93C66
The D0354 Parallel Programming Socket can not be used with Windows NT, 2000, XP or later operating
system.
The D0355 USB Programming Socket can not be used with Windows 95 or earlier operating system.
.
Check that the NVM is fitted in the Programming Socket correctly. Try using a new NVM.
Check that the Programming Socket is correctly connected to the correct PC port.
Check that the PC port is working using other software that is known to use that port successfully.
Try using another port if available.
Check that no other software is running on the PC that uses that same port.
Where the D0354 Parallel Programming Socket is used, unplug any printer and check that the PSU is
connected to the programming socket and has been set correctly.
Check that the Settings requirements of Section 13 are correct.
49
17.
Troubleshooting & Help (continued)
Up/downloading using a modem does not work
Check that the NVM type is 93C66
Check that the telephone line connected to the modem is working. Connect a telephone and make and
receive a call to prove the line.
Check that the PSU is connected to the modem and has been set correctly.
Check that the modem is correctly connected to the correct PC port.
Check that the PC port is working using other software that is known to use that port successfully. Try
using another port if available.
Check that no other software is running on the PC that uses that same port.
Check that the Setup requirements of section 13 are correct.
Up/downloading using a GSM Radio Module does not work
Check that the NVM type is 93C66.
Check that the PSU is connected to the GSM Radio Module and has been set correctly.
Check that the aerial is connected to the GSM Radio Module and has been installed correctly.
Use the SIM Card in a portable phone to make and receive a call. Ensure the SIM Card is enabled on a
local GSM network and that it is enabled for Data. Ensure that there is no lock code programmed.
Check that the GSM radio module is correctly connected to the correct PC port.
Check that the PC port is working using other software that is known to use that port successfully. Try
using another port if available.
Check that no other software is running on the PC that uses that same port.
Check that the Setup requirements of section 13 are correct.
Check that Call-back if set is programmed for the correct telephone numbers
Check that the access code if set is correct.
Check that up/downloading is enabled in the NVM.
50
17.
Troubleshooting & Help (continued)
Help Desk
If you have installed the D2054 Programmer in accordance with these instructions, checked all the above
points but are still experiencing problems you can contact your Dualcom supplier.
In UK, Dualcom and D2054 installation, programming, operation or other questions may be addressed to:
The Dycon Technical Support Desk:
Tel:
01443 471 064
Email: [email protected]
The Dycon web site: www.dyconsecurity.com contains the latest copies of all manuals for all products. Please
ensure that you are working from the latest version. You can also download associated information and software samplers. Sales, shipping and contact information is here too.
A CD is available that contains all manuals for all Dycon products and the programming software for Dualcom.
Contact Dycon for more information.
51
APPENDIX 1
Programming Examples
Example 1 - Use all 8 inputs AND send Path Failure signals to the ARC
To program a GSM Dualcom so that it will send the ‘GSM fail’ and ‘PSTN fail’ signals to an ARC, and have all
8 channels available for triggering.
Inputs
Channels 1-8
16 channel mode
Fail & abort channels
Enabled from inputs 1-8.
Yes
Set to Channels 15 and 16
Ensure that the receiver(s) at the ARC can receive 16 channel Fast Format.
Example 2 - Send SMS only. Do not use an ARC
To program a GSM Dualcom so that it will monitor a telephone line that goes to other equipment, e.g. an up/
downloading panel.
The Dualcom will not send any alarm calls to an ARC on PSTN or GSM. It will only send alarms using inputs
1 to 8 and monitoring messages (low battery, PSTN line monitor and test calls) to 2 mobile phones using SMS.
Dialling Info
GSM
GSM numbers
PSTN
Telephone numbers
Account numbers
Off
None
Off
None
1234
Inputs
All channels
16 channel mode
Fail & abort channels
set to 0
Yes
All off
Monitoring & Outputs
PSTN 24 hour
PSTN 24 hr dial tone
On
On
SMS
Phone numbers(s)
Message 12
Message 14
Message 15
Test Call
Battery low
PSTN path fail
Setup
GSM phone numbers as required.
Test Call
Low Battery
Tel Line Monitor
On
On
On
Channels 1-8,12,14,15 to both mobile phones
52
APPENDIX 1
Programming Examples (continued)
Example 3 - Line Backup Mode
To program a GSM Dualcom for operation with Control Panels that include a Digi-Modem. The Dualcom
monitors the PSTN telephone line that goes to the Control Panel.
In this mode, the Dualcom never communicates via the telephone line (No alarm calls, No test calls, No Lo
battery calls). The Dualcom only provides GSM radio path communications when the telephone line to the
Control Panel fails. The Dualcom inputs would normally be triggered with Alarm, PA and Open/Close from the
Control Panel outputs.
If the PSTN line (to the Control Panel) is cut, Dualcom will report a line failure to an ARC on GSM. For the
period that the line remains ‘failed’, Dualcom will send alarms using inputs 1 to 16 and monitoring messages
(low battery, PSTN line monitor and test calls) to an ARC on GSM.
Dialling Info
GSM
GSM numbers
PSTN numbers
PSTN
Account numbers
On
Dial to ARC Receiver
leave blank
Off (remove the tick from the Active box)
As required
Inputs
Line backup Mode
On
Trigger from the Control Panel outputs as required.
Monitoring & Outputs
PSTN 24 hour DC
PSTN 24 hr dial tone
On
On (set the timers as required)
Example 4 - PSTN Fail Mode
To program a GSM Dualcom for operation with Control Panels that include a Digi-Modem. The Dualcom
monitors the PSTN telephone line that goes to the Control Panel.
In this mode, where a channel is not selected in PSTN Fail Chns (See Fig 7), then at all times, the Dualcom
operates normally for this channel using its GSM radio path and its PSTN telephone path as programmed.
Where a channel is selected in PSTN Fail Chns (See Fig 7), then the Dualcom only operates normally using
its GSM radio path, when the telephone line to the Control Panel fails. When the telephone line to the
Control Panel is OK then these inputs have no effect.
If the PSTN line (to the Control Panel) is cut, Dualcom will report a line failure to an ARC on GSM. For the
period that the line remains ‘failed’, Dualcom will send alarms using inputs 1 to 16 and monitoring messages
(low battery, PSTN line monitor and test calls) to an ARC on GSM.
Dialling Info
GSM
GSM numbers
PSTN numbers
PSTN
Account numbers
On or Off as required
Dial to ARC Receiver if On is selected
On or Off as required
Dial to ARC Receiver if On is selected
As required
Inputs
PSTN Fail Mode
On
Trigger from the Control Panel outputs as required.
Monitoring & Outputs
PSTN 24 hour DC
PSTN 24 hr dial tone
On
On (set the timers as required)
53
APPENDIX 2
Communications
Fig 60
Alarm Reporting Paths - GSM and PSTN
The Dulacom is connected to the PSTN analogue telephone network and to the GSM digital communication
network.
The Dualcom GSM protocol is Dualcom96. The ARC must be able to receive Dualcom96 protocol via the path
selected. Alarm calls from Dualcom via the GSM network can be received at an ARC:
From the GSM network on a GSM modem and aerial. OR...
On a PSTN line via the gateway and the PSTN network
The Dualcom PSTN protocol may be selected from DTMF Fast Format or Dualcom96. Where DTMF Fast
Format is selected, the ARC must be able to receive DTMF Fast Format protocol via the PSTN telephone path.
Where Dualcom96 is selected on the Dualcom PSTN path, the ARC must be able to receive Dualcom96
protocol:
From the PSTN network on a suitable receiver, OR...
From the GSM network via the gateway on a GSM modem and aerial
54
APPENDIX 2
Communications (continued)
Fig 61
Alarm Reporting Paths - GSM and ISDN
The Dulacom is connected to the ISDN digital network via an ISDN TA and to the GSM digital communication
network. Gateways between ISDN and GSM networks may not exist. Contact the network operators
for confirmation.
The Dualcom GSM protocol is Dualcom96. The ARC must be able to receive Dualcom96 protocol via the path
selected. Alarm calls from Dualcom via the GSM network can be received at an ARC:
From the GSM network on a GSM modem and aerial. See Fig 60. OR...
On an ISDN line via the gateway and the ISDN network
The Dualcom PSTN protocol may be selected from DTMF Fast Format or Dualcom96. Where DTMF Fast
Format is selected, the ARC must be able to receive DTMF Fast Format protocol via the ISDN telephone path.
Where Dualcom96 is selected on the Dualcom PSTN path, the ARC must be able to receive Dualcom96
protocol:
From the ISDN network on a suitable receiver, OR...
From the GSM network via the gateway on a GSM modem. See Fig 60.
55
APPENDIX 2
Communications (continued)
Fig 62
Alarm Reporting Paths - GSM / Gateway / VDN and PSTN
The Dulacom is connected to the PSTN analogue telephone network and to the GSM digital communication
network.
The Dualcom GSM protocol is Dualcom96. The ARC must be able to receive Dualcom96 protocol via the VDN
network. Alarm calls from Dualcom via the GSM network can be received at an ARC:
From the VDN network on a VDN Radio-PAD via the gateway (Number 973600)
Refer to Fig 60 and its description for other Dualcom PSTN reporting options.
56
APPENDIX 2
Communications (continued)
Fig 63
Alarm Reporting Paths - GSM / Gateway / VDN and ISDN
The Dulacom is connected to the PSTN analogue telephone network and to the GSM digital communication
network.
The Dualcom GSM protocol is Dualcom96. The ARC must be able to receive Dualcom96 protocol via the VDN
network. Alarm calls from Dualcom via the GSM network can be received at an ARC:
From the VDN network on a VDN Radio-PAD via the gateway
Refer to Fig 61 and its description for other Dualcom ISDN reporting options.
57
APPENDIX 2
Communications (continued)
Fig 64
Alarm Reporting Paths - SMS
In addition to reporting to the receiving equipment at an ARC, Dualcom can send SMS text messages to
mobile telephones.
SMS messages are not sent directly from one GSM phone (or Dualcom) to another GSM phone. All messages are first sent to a Message Centre operated by the GSM Network Provider and then forwarded to the
selected mobile telephone(s). This normally takes a few seconds but delays of 20 minutes or more may be
experienced during busy periods.
Many Message Centres allow SMS messages sent from a PC and modem to also be forwarded to mobile
telephones.
Note: The Message Centre on some networks do not pass SMS messages to some other Message Centres.
on other Networks. It may be impossible therefore to send an SMS message to some mobile phones. Contact
your Network Provider for their SMS details.
58
APPENDIX 2
Communications (continued)
Fig 65
Up/Downloading
The Dulacom is connected to the PSTN analogue telephone network and to the GSM digital communication
network.
The D2054 Programmer software is running on a PC and connection may be by a modem to the PSTN network
or via a GSM modem and aerial to the GSM network.
Where downloading via the GSM path is enabled in the Dualcom, downloading is possible:
From the GSM network. OR...
From the PSTN network via the Gateway.
Where downloading via the PSTN path is enabled in the Dualcom, downloading is possible:
From the PSTN network. OR...
From the GSM network via the Gateway.
59
APPENDIX 3
D0355 NVM Programming Socket
The D0355 NVM Programming Socket connects to a USB port on the PC and is used to Read and Program
NVM chips that can then be plugged into a Dualcom.
To use this USB Programming Socket, requires that the D2054 Programmer software that runs on the PC
must be version v2.01.00 or later, also that the Windows version is Windows 98 or more recent.
The Programming Socket includes 3 LEDs to indicate its operation. These are described in the table below.
LE D
INDICATION
MEANING
ACTION
A, B & C
Red, Yellow & Green LEDs
all on for 2 seconds
Power-up Self Test
Wait 5 seconds
A, B & C
Red, Yellow & Green LEDs
all fast flashing
(3 per second)
Can not contact Programmer
software on the PC
Start the Programmer software
A
Red LED fast flash
(3 per second)
Can not contact Programmer
software on the PC
Check cables
Restart the Programmer software
A
Red LED on for 3 seconds
Corrupted message on USB port
Check cables
Restart the Programmer software
B
Yellow LED on
Reading or Writing NVM
or
Updating the firmware in the
Programming Socket
Wait a few seconds until the
process is completed
C
Green LED fast flash
(3 per second)
Programming Socket
has no firmware installed
Start the Programmer software
C
Green LED slow flash
(1 per second)
Power applied.
Waiting for commands from PC.
The Programming Socket
is ready for use
C
Green LED on
Power applied.
Waiting for commands from PC.
The Programming Socket
is ready for use
Programming Socket Firmware
Whenever the D2054 Programmer software detects the D0355 Programming Socket on the PC’s USB port it
will read the version number of the firmware in the D0355 Programming Socket microprocessor.
If this requires updating then the D2054 Programmer software will send new firmware to the D0355 Programming Socket microprocessor.
Manually Wiping the Programming Socket Firmware
In the event that firmware updating fails (see above) a message will be given on the PC screen. Restart the
D2054 Programmer software on the PC. If the fault persists then it will be necessary to ‘manually wipe’ the
firmware in the D0355 Programming Socket.
To manually wipe the Programming Socket Firmware:
1. Unplug the USB lead from the D0355 Programming Socket.
2. Remove the 4 screws that hold the D0355 Programming Socket case.
3. Lift the programming socket board away from its case to allow access to the underside of the board.
4. Press and hold the push-button that is next to the USB connector.
5. With the push-button held, reconnect the USB lead.
6. Continue to hold the push-button until the Yellow LED starts to flash rapidly.
7. Release the push-button.
8. Unplug the USB lead from the D0355 Programming Socket.
9. Reassemble the case and replace the 4 screws.
Reconnect the USB lead to the D0355 Programming Socket and restart the D2054 Programmer software.
60
APPENDIX 3
The D0354 NVM Programming Socket
The earlier D0354 NVM Programming Socket connects to a parallel (or printer) LPT port on the computer and
can only be used with Windows versions 95, 98, 98SE or ME. This item will not be available after April 2004.
This Programming Socket has a connector that is a feed-through type which your printer can also connect to.
Some printers, particularly Hewlett Packard printers, operate in a different way to the majority of printers
available. If you find that printing or NVM programming is adversely affected when the D0354 and the printer are
connected, only connect one or the other to the PC parallel LPT port. Switch units are available from general
PC suppliers to make this selection easier.
Connect the PSU to the Programming Socket PSU at the rear of the programmer. Where the DC voltage from
the power supply can be adjusted, ensure that the setting on the power supply is:
6 volts DC
The plug connector tip = positive.
Programming NVMs without the power supply is possible on some PCs. In these cases you do not need to
connect the PSU.
61
APPENDIX 4
Program Launcher
The Program Launcher may be used to start (launch) any of the Dycon product Programmers that have been
installed on a PC. In addition the Program Launcher can open any of the Manuals for those products.
This means that individual shortcuts to each of the Dycon product programmers are no longer required.
About the
Launcher
The Manual for
the Launcher
Program Launch
buttons
The Manual for
the Programmer
The Manual for
the Product
The Program Launcher main window
Fig X4-1
Installation
1. When installing any of the Dycon product Programmers on or after 1/11/2004 then the Program Launcher
will also be installed automatically. See Operational Notes below.
2. During the installation process, a Windows shortcut to the Program Launcher will be added to the Start
Menu. In addition, a shortcut to the Program Launcher will be placed on the Windows desktop.
The Launcher shortcut
Fig X4-2
Operational Notes
It is strongly recommended that all older versions of Dycon product Programmers are uninstalled/deleted
before the latest version is installed on the PC.
The Dycon product installation software will install the Dycon programmers in the PROGRAM FILES \ DYCON
folder on the PC’s hard disk.
Do not rename files or folders within the PROGRAM FILES \ DYCON folder.
The manual or help file(s) that are in each program folder must be in the Adobe Acrobat ‘PDF’ format.
62
APPENDIX 4
Operation
1. Start the Program Launcher by double-clicking on the Dycon Launcher icon that is in the Start menu,
Programs option. Alternatively, the program can be started using the shortcut called Dycon Launcher
that has been placed on the Windows desktop. See Fig X4-2.
2. The Program Launcher main window will open and will automatically show a button for each of the Dycon
programmes that are in the PROGRAM FILES \ DYCON folder that is on the PC’s hard disk. See Fig X4-1.
When installed, the top line of each button will have a name that is the same as the product folder name that
is in the PROGRAM FILES \ CDYCON folder. This may be changed. See Settings below.
The bottom line of each button will have the version number of the product software that is in that folder.
3. To start (launch) any of the listed programmes, simply press the appropriate launch button. See Fig X4-1.
4. To start Adobe Acrobat and open the Manual for any of the listed programmes, simply press the Programmer Manual button for that programmer. This button name may be changed and/or a different manual may
be selected. See Settings below.
Note: Adobe Acrobat must already be installed on your PC for any manuals to be displayed.
A copy of Adobe Acrobat is available on the D0402 Products CD.
5. To start Adobe Acrobat and open the Manual for the associated product, simply press the relevant Product
Manual button. This button name may be changed and/or a different manual may be selected. See Settings below.
6. If required, adjust the setup options for the Program Launcher as described in Settings below.
7. To display this manual when the Program Launcher window is open, click on the ? button at the bottom left
corner of the main window.
8. To display information about the Program Launcher, double-click the Dycon logo.
9. To close the Program Launcher and return to Windows, do any one of the following standard Windows
closure actions:
1.
2.
3.
4.
Double-click the Icon in the top left corner of the main window.
Click the Icon in the top left corner of the main window to get a drop-down menu, select Close.
Click the X box in the top right corner of the main window.
On the keyboard, press and hold the Alt key, then press the F4 key.
Settings - Launch Button Naming
When installed, the top line of each launch button will have a name that is the same as the product folder name
that is in the PROGRAM FILES \ DYCON folder. The name on the button can be changed to any name that you
prefer.
To change the launch button name:
1. Right-click on the launch button. A small Modify button will appear.
2. Left-click on the small Modify button. The Button Setup window appear. See Fig X4-3.
3. In the ‘Rename:’ box, the current name of the button is shown. Do not change this.
4. In the ‘To:’ box, delete the current name and type your preferred name.
5. Press the OK button.
6. To return the button name to that of the product folder that is in the PROGRAM FILES \ DYCON folder,
press the Default button.
7. To cancel a change before the OK button has been pressed, press the Cancel button.
63
APPENDIX 4
Fig X4-3
Settings - Manual Button Naming
When installed, the Manual buttons will have the default name Programmer Manual and Product Manual.
The name on each button can be changed to any name that you prefer. Where a manual is absent from the
product folder that is in the PROGRAM FILES \ DYCON folder then the button will just show a small dash ‘-’.
To change a Manual button name:
1. Right-click on the Manual button. A small Modify button will appear.
2. Left-click on the small Modify button. The Button Setup window appear. See Fig X4-4.
3. In the ‘Rename:’ box, the current name of the button is shown. Do not change this.
4. In the ‘To:’ box, delete the current name and type your preferred name.
5. Press the OK button.
6. To return the button name to the default, i.e. ‘Manual’, press the Default button.
7. To cancel a change before the OK button has been pressed, press the Cancel button.
Fig X4-4
Settings - Select a different Manual
When installed, the Programmer Manual and Product Manual buttons will select the supplied English
language manuals that is in the product folder within the PROGRAM FILES \ DYCON folder. The English
language manual name for each product is DxxxxUK.PDF.
Where one or more manuals (in the Adobe Acrobat ‘PDF’ format) has been added to the product folder within
the PROGRAM FILES \ DYCON folder, e.g. manual(s) written in a different language, then any one of these
may be selected to be opened by each Manual button.
To select a different manual that the Manual button will open:
1. Right-click on the Manual button. A small Modify button will appear.
2. Left-click on the small Modify button. The Button Setup window appear. See Fig X4-4.
3. Press the arrow to the right of the ‘Manual’ box and select the preferred Adobe Acrobat ‘PDF’ file.
4. Press the OK button.
5. Press the Cancel button to close the Button Setup window.
64
APPENDIX 4
Settings - Translate all Messages & Warnings
In addition to the button renaming facility described above, all screen messages and warnings may be translated as required.
To select all screen messages and warnings:
1. Right-click on the Dycon logo. A small Translate button will appear.
2. Left-click on the small Translate button. The Translate Strings window appear. See Fig X4-5.
3. In the ‘Rename:’ box, the English language word/message is shown.
4. In the ‘To:’ box, delete the current word/message and type your preferred word/message.
5.
6.
7.
5.
Press the Next button. Repeat Steps 3, 4, 5 until all screen messages and warnings are translated.
To return the word/message to the English language default word/message, press the Default button.
Press the OK button to save all of the changes and close the Translate Strings window.
Press the Cancel button to close the Translate Strings window without saving any of the changes.
Fig X4-5
65
APPENDIX 5
SMS Remote Control
The AUX output relay and each of the 8 outputs on the optional D1050 Expansion Board (when fitted) can be
controlled by sending the GSM Dualcom an SMS message from a mobile phone. A reply will be sent to that
mobile phone confirming the command or supplying the requested data.
These outputs can also be remotely controlled via the GSM radio path using the D2054 Programmer software.
All SMS Text commands that can be sent to the GSM Dualcom begin with the 6 digit security code with no
spaces between digits. This is followed by the Command. The Command may be Text characters or Numeric,
whichever you find easier. Refer to the table below. You can put spaces between the 6 digit security code and
the Command if you find this easier. Where Text is sent it must be Upper-case.
Ensure that the 6 digit security code is programmed in the Dualcom’s NVM. See section 12, Online Security.
Ensure also that SMS Reception is enabled in the NVM. See section 11, SMS Programming.
Note: If these are missing or disabled then SMS Remote Control will not operate.
Text
Command
Numeric
Command
Function
Security Code
Reply
Notes
Status
123456
Softw are Version
123456
VER
Send Test Call
123456
TEST
R eset
123456
RESET
Output n ON
123456
O n ON
1n 1
Shows each output that
is On
n = Output 1 to 8 on
Expander Board
Output n OFF
123456
O n OFF
1n 0
Shows each output that
is On
n = Output 1 to 8 on
Expander Board
Outputs 1-8 ON
123456
O 0 ON
10 1
Shows each output that
is On
All 8 Outputs on
Expander Board
Outputs 1-8 OFF
123456
O 0 OFF
10 0
Shows all Output Off
All 8 Outputs on
Expander Board
Outputs 1-8 STATE
123456
O 0
10
Shows each output that
is On
All 8 Outputs on
Expander Board
Aux Output ON
123456
O A ON
21 1
Shows Aux Output On
Aux Output OFF
123456
O A OFF
21 0
Shows Aux Output Off
Aux Output PULSE
123456
O A P
21 2
Shows Aux Output Pulse
Aux Output STATE
123456
O A
21
Shows Aux Output
On or Off
Invalid Command
123456
Anything not
listed above
Anything not
listed above
Invalid Command
Invalid Security Code
XXXX
PSTN & GSM state,
Radio Sig. Strength
& Supply voltage
Dualcom software
version number
Dualcom ignores call
66
APPENDIX 5
SMS Remote Control (Continued)
In the following examples the 6 digit security code is 123456.
Example 1.
To energise the Aux Relay on the GSM Dualcom so that its contact change-over. Send any of these text
messages to the Dualcom’s SIM Card number:
123456 O A ON
123456OAON
123456 21 1
123456211
These will not work:
1234 56 O A ON
1 2345 621 ON
Example 2.
To energise Output 5 on the optional D1050 Expansion Board. Send any of these text messages to the
Dualcom’s SIM Card number:
123456 O 5 ON
123456O5ON
123456 15 1
123456151
These will not work:
01234 56 O 5 ON
1 2345 615 ON
Example 3.
To receive a SMS Text message showing the state of all of the 8 outputs on the optional D1050 Expansion
Board. Send any of these text messages to the Dualcom’s SIM Card number:
123456 O
123456O
123456 10
12345610
These will not work:
1234 56 O
1 2345 61 0
67
APPENDIX 6
Glossary of Terms
Alarm Abort
A facility to reduce false alarms requiring police response. Specified by ACPO (The Association of Chief
Police Officers) in UK. An Alarm Abort situation occurs when the alarm system is set, and an alarm occurs,
and then it is reset by the alarm system being unset by a key or valid user code, all within 90 seconds.
This false alarm is often caused by the user of an alarm system failing to set or unset the system correctly.
The Alarm Abort signal identifies this situation to the ARC thus avoiding an unnecessary police visit to the
site.
ARC Alarm Receiving Centre
See ARS
ARS Alarm Receiving Station
A Central Station. Normally a privately owned & operated manned centre capable of receiving & logging
calls of alarm and forwarding them to security authorities and other relevant services.
DTMF Fast Format Alarms Reporting Protocol
This is a protocol that GSM Dualcom can use to send transmissions to receiving equipment at an ARC, and
to receive checking and acknowledgement replies from that receiving equipment. Dualcom can send 8 or 16
channel DTMF Fast Format protocol. This is a DTMF (push-button telephone tone) type protocol.
Dualcom96 Alarms Reporting Protocol
This protocol is used by GSM Dualcom to send transmissions to receiving equipment at an ARC, and to
receive checking and acknowledgement replies from that receiving equipment. This is a Modem type protocol
EEPROM Electrically Erasable Programmable Read Only Memory.
A type of NVM. See NVM
Gateway
A connection or data path between two communication networks. Allows data to pass in one or both
directions and may provide a modem ‘conversion’ function, e.g. modem tones on a PSTN network converted to data on a GSM network. Contact the network provider for more Gateway information.
GSM Global System for Mobile Communications.
Digital telephone service particularly (but not exclusively) for users that may be mobile for carrying digital
data, speech or fax, where the path from the user is by a radio link to one (or more) fixed sites.
ISDN International Switched Digital Network.
A digital telephone & data service supplied as a higher speed / wider bandwidth alternative to the PSTN.
Message Centre
See SMS Message Centre.
NVM Non Volatile Memory.
An integrated circuit memory device that does not need any power to remember data.
PAKNET Packet Network.
See VDN
Protocol
A protocol is a language. Just as English and French are different languages that people can understand (or
not understand), so a protocol is technical language that can report alarms on a communicaton network,
e.g. DTMF Fast Format, or Dualcom96. The transmitting device and the receiving device both need to
understand the protocol.
PSTN Public Switched Telephone Network.
The national analogue speech telephone system.
68
APPENDIX 6
Glossary of Terms (continued)
RLP Radio Link Protocol.
This is additional error detection and correction on the radio path between the GSM Dualcom and the base
station to which it is communicating. RLP is not available on all GSM networks throughout the world. Its
use (when available) makes each call about 6 seconds longer which is normally acceptable during up/
downloads.
RLP is not recommended when transmitting alarms to ARCs. This is because the extra 6 seconds is an
unacceptable delay and there is already error detection in the Dualcom96 and DTMF Fast Format protocols
used by Dualcom.
SMS The GSM Short Message Service.
Service provided by companies supplying a GSM communications network where a short text message
may be sent to (and from) GSM phones (and Dualcom) and read on the GSM phone display.
SMS Message Centre
SMS messages are not sent ‘directly’ from one GSM phone (or Dualcom) to another GSM phone. All
messages are first sent to a Message Centre operated by the GSM Network Provider and then forwarded to
the selected portable telephone(s). This normally takes a few seconds but delays of 20 minutes or more
may be experienced during busy periods.
TA Terminal Adapter.
The terminating equipment connected to an ISDN line at a user’s premises. The TA enables serial connections to computers using a bus system called S-Bus. Some TAs also enables PSTN type telephone
equipment to be connected.
VDN Vodafone Data Network
A private communication system operated by Vodafone in UK for users that are not mobile, for carrying
digital data (not speech) where the path from the user is by a radio link to one (or more) fixed sites.
WEB SITE The Dycon Internet Web Site
The Dycon web site: www.dyconsecurity.com contains the latest copies of all manuals for all Dycon
products. Please ensure that you are working
from the latest version. You can also download associated information and software samplers. Dycon sales, shipping and contact information is here too.
3-Way-Calling
This is a service provided by some telecommunication service providers. BT in UK offer this service. When
a call is in progress on a telephone line it is possible to send a signal via that line to the equipment at the
telephone exchange. The exchange will put the current call on ‘hold’ and provide a dialling tone so that
another outgoing call may be made. When this second call has finished a signal to the exchange will
disconnect the second call and re-connect the first one that was put on ‘hold’.
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