WHAT THIS MEANS TO YOU The recent agreement facilitated by the State means Highmark members will have access to most UPMC providers even after the current contracts expire on December 31, 2014. Take a few minutes to look through the information below to make sure you have all the facts about your coverage for 2015. Access to UPMC for Cancer Patients If you or a family member is receiving cancer care from UPMC providers now – or if you need cancer care in the future – you have access on an in-network basis to all UPMC services, facilities, doctors and joint ventures (with other hospitals) for oncology care... and for any illnesses/complications resulting from cancer treatment, including (but not limited to) endocrinology, orthopedics and cardiology. Cancer patients will work with their doctor to determine the best provider to treat them. Highmark wants to ensure that you have a choice so that you and your family get the best care for your specific condition. “Continuation of Care” for Members in Treatment Now If you or a family member is in the midst of a course of treatment with any UPMC provider – no matter what the diagnosis – you can continue to see that provider, if you wish. It’s your choice, and you’ll want to work with your doctor to make the right decision about continuing care with your current provider. A “Safety Net” for All Members If you don’t have any specific health problems but you have seen a UPMC physician in 2014, you’ll have extra time to change providers. For example, you may have a UPMC primary care physician or ob/gyn. Or you may have seen a UPMC specialist recently. If you received care in 2014 from a UPMC provider and cannot find an alternative provider in your area, you can continue to receive care from that same provider in 2015 on an in-network basis. After 2015, you’ll need to change providers if you want care on an in-network basis. If you choose to stay with a UPMC provider after 2015, any care you receive from that provider will be paid at the out-of-network benefit level. YourNetwork2015.com In case of an emergency, you’re covered If you receive care at any UPMC emergency room – including UPMC hospitals – it will be covered on an in-network basis. This includes not only the emergency room visit but also any inpatient admissions and continued care. As is the practice now, patients and their doctors will determine if and when a transfer to another facility may be appropriate. UPMC Hospitals: Which will be In-Network in 2015? Some UPMC providers will continue to be in-network in 2015. Special Protection if You Receive Out-of-Network Care from UPMC If you do not qualify for in-network access to UPMC providers because you need cancer care, are in the midst of a course of treatment or received care from a UPMC provider in 2014 and you choose to receive care from an out-of-network UPMC provider, you will be responsible for the out-of-network cost-sharing according to your benefit design. UPMC can only “balance bill” you the difference between our payment amount and 60 percent of their actual charge. In Allegheny County: • Children’s Hospital of Pittsburgh of UPMC • Western Psychiatric Institute and Clinic • UPMC Mercy • Hillman Cancer Center In other counties in western PA: • UPMC Altoona • UPMC Bedford • UPMC Hamot and its affiliate Kane Community Hospital • UPMC Horizon • UPMC Northwest Any physicians who have admitting privileges at any of the UPMC hospitals listed above will also be in the Highmark network in 2015. UPMC Hospitals: Which will be Out-of-Network in 2015? Starting January 1, 2015, the following UPMC hospitals will be out of network: • Magee-Womens Hospital of UPMC • UPMC East Go online – to YourNetwork2015.com – to learn more To confirm if your physician will be in the Highmark network in 2015 or to find a new provider, just visit YourNetwork2015.com. There you’ll find an online directory that will let you search for doctors that are likely to be in the Highmark network as of January 1, 2015. Or Call Us for the Help You Need If you have questions about whether you can keep your current doctor – or you’d like help finding a new doctor – you can call myCare Navigator at 1-888-BLUE-428 or the Member Service number on your Highmark ID card. Highmark representatives can confirm if a doctor will be in network in 2015, help you find a new doctor (if you need one), even make an appointment and help transfer medical records. • UPMC McKeesport • UPMC St. Margaret • UPMC Passavant • UPMC Presbyterian-Shadyside Highmark Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association. Blue Shield and the Shield symbol are registered service marks of the Blue Cross and Blue Shield Association. Highmark is a registered mark and myCare Navigator is a service mark of Highmark Inc. 9/14 CS 202292
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