Safe Computing
Who ya gonna call?
CUS Help Desk
x7525 (503-777-7525)
M-F 8:30a-5p.
Student workers available Sun-Th 5p-12a.
[email protected]
reed.edu/cis/help
Computer Hardware Shop
x7277 (503-777-7277)
M-F 8:30a-5p. (gone 12-1)
[email protected]
tsg.reed.edu/hardwareshop
Computer Store
x7253 (503-777-7253)
M-F 8:30a-5p. (gone 12-1)
[email protected]
tsg.reed.edu/sales
AV Services
x7711 (503-777-7711)
In-class projection/computer emergency - x4646
M-F 9:00a-5p
tsg.reed.edu/av
Questions?
Instructional Technology
Trina Marmarelli
x5531 (503-517-5531)
M-F 8:30a-5p
[email protected]
Technology Infrastructure Services
Gary Schlickeiser
x7570 (503-777-7570)
M-F 8:30a-5p
[email protected]
Special requests/service concerns?
Tony Palomino
Director of Computer User Services
x6622 (503-788-6622)
[email protected]
If all else fails...
Marty Ringle
Chief Information Officer
x7254 (503-777-7254)
[email protected]
Phishing & Spam
Phishers attempt to steal your identity by tricking you into divulging personal
information, such as passwords, account numbers, and birth dates. To do this,
Phishers often send out official looking e-mails and links to replica websites.
- Never send your password over email, not to anyone!
- CIS will NEVER ask for your password.
- Don’t click on links or open attachments in unexpected e-mails.
- Report phishing attempts to [email protected].
Passwords
A secure password is essential to the
protection of confidential data. Use a
combination of letters, numbers, and
special characters to create a password
that is easy to remember, but difficult for
others to guess.
need to change your password?
Backups
tsg.reed.edu/phish
password
worst password ever!
feline
dictionary words = poor choice
M e o w f a c e!
not bad, but even better...
+0 mC 4t 5!
secure and easy to remember!
account-tools.reed.edu
With CrashPlan, important documents will be backed up continuously
regardless of where you are. When you’re connected to the internet, CrashPlan
automatically backs up the files in your Home folder (some exceptions apply,
like music and movies) and stores them encrypted on Reed’s servers. CUS will
contact you if your computer hasn’t been backed up in a while. Those who
prefer can use an external drive in addition to CrashPlan.
Contact CUS if CrashPlan hasn’t
been installed on your computer!
tsg.reed.edu/crashplan
Data Security
If you work with confidential data, you must take special steps to keep the data
safe and secure:
1. Identify the documents that contain confidential data on your
computer
2. Securely delete these files when you are done with them
3. If you must keep confidential files, make sure they are encrypted when not in use
4. Keep devices like laptops and external drives physically secured. A
security cable is great during the day, but keep computer and drives in a locked
cabinet overnight.
tsg.reed.edu/securedata
FileVault encryption is built into Mac OS to protect your data if your computer
is lost or stolen. Learn more here:
tsg.reed.edu/filevault
!
Sign up for Reed’s Emergency Alert Service which provides rapid
notification in the event of an emergency. Alerts can be received
via text message, phone, or email!
Computer User Services
Faculty Edition 2014-2015
TECHNOLOGY
SURVIVAL GUIDE
What’s New This Year?
New Computer Labs In addition to student computer labs
IRC 105, 107 and 109, the ETC now has classroom computer labs located on
the second floor. ETC 205 and 208 are available for classroom discussion and
labwork. You can reserve these rooms through Sarah Sharp in the Registrar’s
Office.
Microsoft’s Home Use Program (HUP)
enables faculty to download a copy of Microsoft Office to install and use on a
home computer, for a very small fee. You can use the software as long as you
work at Reed, and as long as we maintain our site license for college-owned
computers.
Peer-to-peer (P2P) software is used to share or distribute
files with others, such as music and movies. Although there are legitimate P2P
uses, dozens of people are caught each year illegally sharing music and movies
using software like BitTorrent and Kazaa. P2P software can degrade internet
speeds and is a security risk on Reed’s network. Most P2P protocols are now
blocked on campus. Faculty and staff with a legitimate academic need can
request an exception.
Managed Software Update
is an app CIS uses
to manage the software on your machine. These updates will usually run in the
background, but occasionally you may see a message prompting you to log out
and install. In the best interest of your machine and data, pease run the update
as soon as is convenient.
The Basics
Instructional Techonology
Getting Online
Getting New Hardware and Software
Reed provides wireless and wired access throughout campus. There
are two wireless networks available at Reed: ReedXenia and Reed1x.
ReedXenia is a network that is intended for visitors and guests. Reed1x is
an encrypted network and is restricted to Reed community members. For
increased security, we recommend you connect to the Reed1x network.
To connect to Reed1x, select it from your list of available wireless networks.
When prompted, enter your Kerberos username and password.
Windows users will need to visit: tsg.reed.edu/win1x
Although wireless is convenient, a wired connection will be more stable and
provide faster downloads. After connecting to the wired network, launch a
web browser and you will be redirected to our registration page. Choose the
Reed Community Member option and enter your Kerberos username and
password.
Your Reed-owned computer comes with basic programs like Microsoft Office already
installed. If you need specialized hardware or software, CUS will be happy to advise and
assist you with setup. Hardware requests are solicited each year in March and approved
items are deployed during the summer. Purchases under $500 should be made using
department funds.
tsg.reed.edu/allocations
Of course, if your computer has a meltdown during the year, don’t wait until March to tell
us! Contact CUS at x7525 or the Hardware Shop at x7277 and we will have you up and
running as quickly as possible!
AV Services
Audio Visual Services provides sound and video equipment available for checkout with
your Reed ID. AV Services are now a part of CUS and are located in the ETC.
AV Services: x7711 (503-777-7711)
[email protected]
Many classrooms are equipped with digital projectors; most of them have computers
directly connected. You can also use your own laptop with the projector. Contact AV
services for projection training. To schedule a projection classroom for a course, contact
Sarah Sharp at x7294 or [email protected]. For one-time use of a projection classroom,
contact CEP at x7522. tsg.reed.edu/av
Network File Storage
AFS@Reed
Reed’s network file storage system is the Andrew File System (AFS). Within AFS
you’ll find your Home Server, which is 5GB of personal storage, as well as Course
and Department files. AFS files can be quickly accessed via web browser, Reed’s
AFS client software, or SFTP.
To learn more about all AFS servers, visit:
For web browser access, navigate to:
tsg.reed.edu/servers
files.reed.edu
Google Drive
Don’t forget about your Google Drive. Your Gmail address comes with 30 GB of
storage with Google Drive.
drive.reed.edu
Reed subscribes to Lynda.com, which
offers more than 1000 video-based
online training courses to help you learn
how to use all sorts of computer software.
Courses offered range from Microsoft
Office to Adobe Creative Suite.
tsg.reed.edu/lynda
To review your email addresses or request a different one:
To check your email via the web:
To adjust spam filters, set up Thunderbird, etc.:
Set up automatic class mailing lists:
iris.reed.edu/email_prefs
mail.reed.edu
tsg.reed.edu/imap
tsg.reed.edu/autolist
You can now scan documents directly to your inbox. Keep your eyes peeled
for instructions posted on your favorite network copier! Find out where these
scan-to-email copiers are located at:
tsg.reed.edu/scan2email
Academic Software
Academic software and general utilities
are available from our download site.
downloads.reed.edu
Off-Campus Access
Need to access library resources like JSTOR
from off-campus? Learn how to use our proxy
server.
tsg.reed.edu/proxy
Teaching Tools
Email
By default, you have two email addresses:
“<username>@reed.edu” and “[email protected]”
Other Resources
Lynda.com
Moodle
Moodle is an important part of many courses
at Reed. You can use it to share digital
materials with your students, continue
discussions outside the classroom, collect
and return assignments electronically,
provide tools for collaborative writing, and
much more!
moodle.reed.edu
mLab
The mLab can help you learn how to use
Reed’s technological resources in your
teaching and research. Visit the lab to
use fast computers and scanners, try new
software, borrow equipment like digital
cameras, or chat about using technology
in your courses. During business hours, the
mLab is staffed and ready to help you.
tsg.reed.edu/mlab
Policies
File Sharing &
Digital Piracy
Use of copyrighted text, music, video
and other creative works without proper
permission violates federal laws, such as the
Digital Millenium Copyright Act (DMCA) as
well as Reed’s Computer User Agreement.
Such violations incur suspension of computer
privileges and may result in legal action. When
downloading or sharing copyrighted materials,
whether for curricular or personal use, please
be sure to observe copyright requirements.
For more information:
tsg.reed.edu/copyright
Computing Policies
Refresh your memory of the computer user
agreement here:
tsg.reed.edu/agree
By signing, you agree to abide by Reed’s
computing policies. You can read about them
here:
tsg.reed.edu/policy
Faculty and staff are expected to take
reasonable steps to protect Reed-owned
computing equipment from theft, loss, or
damage. Read our theft policy online:
tsg.reed.edu/policy-theft
Reed faculty and staff are expected to ensure
that the sensitive data they deal with are secure.
Make sure you know how to properly deal with
confidential data by reading our policy online:
tsg.reed.edu/policy-data
This Year’s TSG brought to you by Kaitlyn Jackson,
Chris Yan, Haillie Roark, and all the cool cats at CUS!