「CITIZEN PARTICIPATION IN URBAN GOVERNANCE」 WORLD BANK A dynamic megacity home to beautiful people Citizens are the Mayor Governance & Innovation → A Problem-solving Mayor 〔Communication, Participation & Governance〕 Establishment of Seoul Innovation Bureau We start from listening We will listen more attentively 찌그러진 귀 “One citizen crashed his car into the city hall building. He wanted to express his complaints regarding the city’s urban redevelopment plan. This was a painful experience but it served as a wake-up call for us. ” “We will listen more attentively to what our citizens have to say.” 2013. 12 Seoul Metropolitan Government Participatory democracy, Deliberative democracy Nude project: Disclosure of administrative information Full access to Seoul’s public data Launch ‘Information Communication Agora’ Disclose 50,000 administrative documents as part of ‘Open administration 2.0’ Wikiseoul The world's first speed-of-light administration Popularity on SNS: Where does Mayor Park rank in the world? Kakaostory Facebook 1.3 m follwers Twitter “My company has not paid my salary” 00 00 Honorable mayor, I am a bus driver working at a local bus company in Seoul. Our payments are often overdue, making our livelihoods difficult. Please solve this problem for us. “Mr. Mayor, I received my overdue salary. Thank you!” Thank you, Mayor Park! I received my overdue salary yesterday. 300 bus drivers are grateful for your support. We didn’t expect things to get solved this quickly. Now, I am once again a proud father to my children. Citizens' voices of nagging, scolding and laughter “The broken pavement on the sidewalk in front of my house needs to be repaired” “I feel like I am the Mayor” Owl Bus, Introduction of the night bus service utilizing big data Owl Bus born from the citizens' ideas A letter about a series of suicides I ran out to the scene W e r e m o v e d t h e a n d h e a d s s i l o s p u t o u r t o g e t h e r Comprehensive plan for ‘rental apartments’ Energy-dependent City One Less Nuclear Power Plant - 1.7 million citizens took part Earth Hour Campaign: Switched off lights for one hour Acclaimed as the “Success model of local energy policy” Seoul’s challenge does not end here. One Less Nuclear Power Plant Phase II UN Public Service Awards Seoul Welfare Standard -From the planning stage, we have built a cooperation system among the citizens, experts, and public servants and held 162 meetings -’Online discussion boards,’ ‘1000 Person Roundtable’, ‘Policy Workshops,’ and Citizen panel called ‘Seoul Welfare Meari Corps’ Seoul Effect seoul -Officials from 22 cities in 21 countries around the world visited Seoul to learn from our experience Seoul, a Global City 6th most competitive city (2 consecutive years) Top 5 MICE destination (3 consecutive years) “Best MICE City” by Global Traveler (2 consecutive years) More than 10 million inbound tourists The world best city Seoul’s dream will go on THANK YOU