National Calendar of Training Events September – December 2014 Date Course Details 7 Oct 14 Level 2 Immigration Brian Killoran, Immigrant Council of Ireland 10 Oct 14 Level 1 Effective Governance for Board Members of CIB Funded Services Isobel Butler, Training Consultant Making a Will –Direction for those with Impaired Capacity & their Families Sarah Lennon, Inclusion Ireland Effective Governance for Board Members of CIB Funded Services Isobel Butler, Training Consultant Tenants of Private Rented Accommodation And Social Housing – Recent Developments Stephen Large, Services Manager, Threshold Supporting the Information Giving Process: A Course for NEW Receptionists / Administrators Anna O’Flanagan, Citizens Information Board Cathy O’Donoghue, Citizens Information Board Family Law Paul Brennan, Solicitor The Pension System in Ireland – Understanding both State and Private Pensions Sheila Hayes, Training Officer, Malahide CIC Dealing with Queries on Recovery of Overpayments from Department of Social Protection Ciara Murray, Training Consultant. One Parent Family Payment Changes Sheila Hayes, Training Officer, Malahide CIC 16 Oct 14 Level 2 17 Oct 14 Level 1 22 Oct 14 Level 2 22 Oct 14 Level 1 22 Oct 14 Level 2 30 Oct 14 Level 3 6 Nov 14 Level 3 6 Nov 14 Level 2 7 Nov 14 Level 1 Effective Governance for Board Members of CIB Funder Services Isobel Butler, Training Consultant 10 Nov 14 Level 2 Social Housing: Assessments and Rents The Housing Agency 12 Nov 14 Level 2 Understanding the PAYE Taxation System Sheila Hayes, Training Officer, Malahide CIC 12 Nov 14 Level 2 Unfair Treatment in the Workplace - Focus on the new Protected Disclosures Act 2014 Bernadette Treanor, Beo Solutions 13 Nov 14 Level 2 Dealing with Challenging Behaviour Dr Fergus Heffernan & David Heffernan Creating Hope & Harmony Services (CHH) Negotiation Skills in a Representative Advocacy context Luke Monahan, Mediation Foundation of Ireland Overview of Social Housing Supports The Housing Agency 13 Nov 14 Level 3 18 Nov 14 Level 2 Venue and Time Where to Apply Radisson Blu Hotel, Northgate Street, Athlone, Co. Westmeath 10.00am – 4.30pm Hilton Hotel, Kilmainham, Dublin 8 10.00am – 4.30pm Hilton Hotel, Kilmainham, Dublin 8 10.00am – 1.00pm (half day) Ambassador Hotel, St. Luke’s, Military Hill, Cork 10.00am – 4.30pm Ashdown Park Hotel, Gorey, Co Wexford 10.00am – 4.30pm Ambassador Hotel, St. Luke’s, Military Hill, Cork 10.00am - 4.30pm CIB office Tullamore Hotel Kilmore, Cavan 10.00am – 4.30pm Hilton Hotel, Kilmainham, Dublin 8 10.00am – 4.30pm CIB office Tullamore CIB office Tallaght Keadeen Hotel, Newbridge, Co Kildare 10.00am – 4.30pm CIB office Tullamore MABS ndl, Blanchardstown, Dublin 10.00am – 4.30pm CIB office Tallaght Education Centre, Carrick-onShannon, Co. Leitrim (to be confirmed) 10.00am - 4.30pm Absolute Hotel, Sir Harry’s Mall, Limerick 10.00am - 4.30pm McWilliam Park Hotel, Claremorris, Co. Mayo CIB office Waterford st CIB office Waterford CIB office Tallaght CIB office Waterford CIB office Tullamore CIB office Waterford CIB office Waterford CIB office Tullamore Hamilton Hall, 1 Floor, Fingal County Council Office, Town Hall, Balbriggan, Co.Dublin 10.00am - 4.30pm Ardboyne Hotel, Navan, Co Meath 10.00am – 4.30pm CIB office Tallaght Ambassador Hotel, St. Luke’s, Military Hill, Cork 10.00am – 4.30pm Hilton Hotel, Kilmainham, Dublin 8 10.00am - 4.30pm CIB office Waterford CIB office Tullamore CIB office Tallaght National Calendar of Training Events September – December 2014 Date Course Details 19 Nov 14 Level 2 One Parent Family Payment Changes Sheila Hayes, Training Officer, Malahide CIC 20 Nov 14 Level 2 Maximising Income for Persons Returning to Work Sheila Hayes, Training Officer, Malahide CIC Written Communication Skills Trainer to be confirmed 26 Nov 14 Level 3 Venue and Time Where to Apply Absolute Hotel, Sir Harry’s Mall, Limerick 10.00am - 4.30pm Killeshin Hotel, Portlaoise 10.00am – 4.30pm CIB office Waterford Ambassador Hotel, Cork 10.00am – 4.30pm CIB office Waterford CIB office Tullamore Course Levels Explained Courses at Level 1 are suited to personnel who have completed their induction training and have some experience of giving information to the public Courses at Level 2 are for Information Providers who have completed the Information Providers Programme (IPP), or Year 1 of the IAAP and /or have at least one year’s experience of giving information to the public Courses at Level 3 are for experienced Information Providers who have a good basic knowledge of the course subject matter on offer and wish to enhance and deepen that knowledge Information, Advice and Advocacy Programme *QQI/FETAC accredited The Citizens Information Board (CIB) delivers an accredited training programme for paid staff and volunteers working in the provision of quality information in the community and voluntary sector. The new QQI/FETAC Advanced Certificate ‘Information, Advice and Advocacy’ is recognised at Level 6 on the National Framework of Qualifications (NFQ) Further information on the IAAP Year 1 to be delivered by the Institute of Technology, Blanchardstown (ITB) is available at www.citizensinformationboard.ie/services/training *QQI- Quality Qualifications Ireland FETAC- Further Education & Training Awards Council National Calendar of Training Events Applications to: CIB office – Georges Quay House, CIB office – Tallaght (Dublin) Townsend Street (Dublin) Renee Hayes Training Administrator Citizens Information Board George’s Quay House, 43 Townsend Street, Dublin 2. Tel: 0761 07 9020 Email: [email protected] Bernie Acton, Training Administrator, Citizens Information Board, Hainault House, The Square, Tallaght, Dublin 24. Tel: 0761 07 9606 Fax 01 4139677 email: [email protected] CIB office - Tullamore CIB office - Waterford Ann Marie Byrne, Training Administrator, Citizens Information Board, c/o Offaly CIS, Level 1, The Bridge Centre, Tullamore, Co. Offaly. Marie Farrelly, Training Administrator, Citizens Information Board, 14 Gladstone Street, Waterford. Tel: 0761 07 6295 email: [email protected] Tel: email: 0761 07 9570 Fax: 051 876 575, [email protected] Enquiries to: Regional Training Executives below: DUBLIN – Courses at CIB Office, Tallaght DUBLIN – Courses at CIB Office, Tallaght Anna O’Flanagan Citizens Information Board George’s Quay House, 43 Townsend Street, Dublin 2 Tel: 0761 07 9024 email: [email protected] Cathy O’Donoghue Citizens Information Board 4 Adelphi Court, Long Walk, Dundalk, Co Louth. Tel 0761 07 5961, email: [email protected] NORTH WEST/ MIDLANDS/SOUTH EAST/ WEST – Courses at CIB Office, SOUTH Courses at CIB Office, Waterford Tullamore Ian Coulter Citizens Information Board 4 The Parade Kilkenny. Tel: 0761 07 9623 email: [email protected] Mary Lyne Citizens Information Board 101 North Main Street Cork. Tel : 0761 07 9647 email: [email protected] Claire Ruddy, Citizens Information Board, Dillon Terrace, Ballina, Co. Mayo Tel: 07617 5997 Mob 086 2441088 email: [email protected] For course details go to http://www.citizensinformationboard.ie/services/training Citizens Information Board Training Course Application Form PLEASE RETURN A (SIGNED) COPY OF THIS COMPLETED FORM (AVAILABLE ON WEBSITE) TO THE RELEVANT OFFICE (see course details) Title of course Course date: / /2014 VENUE: Name of applicant Home telephone: Email: Mobile: Organisation name and address Correspondence address Special requirements i.e. Access/Diet? Where did you hear about this training course? Training Calendar CIB website Other Website please specify Other Source Status of organisation Statutory Voluntary Your status Employee Volunteer Board of Management JI SE/CE Scheme Other (please specify) Your Job Title? Hours per week working in organisation? Length of time with organisation? How do you think training on this topic will benefit you in your work in the organisation? Are there any particular aspects of this topic that interest you which you would like covered? Would you like to receive information on upcoming training events via email? Yes No Important Approved (within organisation) by: (signature): Training Co-ordinator/Supervisor: Development Mgr/Board of Management (print name & title): Course Fees: Citizens Information Centre (CIC/CIS) Staff and MABS staff: No fee All others: Half-day course - €50 One-day course (including lunch) - €100 Note: Do not send a cheque to the Citizens Information Board. An invoice is issued after the event. For course details go to www.citizensinformationboard.ie/services/training Page 6
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