National Calendar of Training Events
September – December 2014
Date
Course Details
7 Oct 14
Level 2
Immigration
Brian Killoran, Immigrant Council of Ireland
10 Oct 14
Level 1
Effective Governance for Board Members of
CIB Funded Services
Isobel Butler, Training Consultant
Making a Will –Direction for those with
Impaired Capacity & their Families
Sarah Lennon, Inclusion Ireland
Effective Governance for Board Members of
CIB Funded Services
Isobel Butler, Training Consultant
Tenants of Private Rented Accommodation
And Social Housing – Recent Developments
Stephen Large, Services Manager, Threshold
Supporting the Information Giving Process:
A Course for NEW Receptionists /
Administrators
Anna O’Flanagan, Citizens Information Board
Cathy O’Donoghue, Citizens Information Board
Family Law
Paul Brennan, Solicitor
The Pension System in Ireland –
Understanding both State and Private
Pensions
Sheila Hayes, Training Officer, Malahide CIC
Dealing with Queries on Recovery of
Overpayments from Department of Social
Protection
Ciara Murray, Training Consultant.
One Parent Family Payment Changes
Sheila Hayes, Training Officer, Malahide CIC
16 Oct 14
Level 2
17 Oct 14
Level 1
22 Oct 14
Level 2
22 Oct 14
Level 1
22 Oct 14
Level 2
30 Oct 14
Level 3
6 Nov 14
Level 3
6 Nov 14
Level 2
7 Nov 14
Level 1
Effective Governance for Board Members of
CIB Funder Services
Isobel Butler, Training Consultant
10 Nov 14
Level 2
Social Housing: Assessments and Rents
The Housing Agency
12 Nov 14
Level 2
Understanding the PAYE Taxation System
Sheila Hayes, Training Officer, Malahide CIC
12 Nov 14
Level 2
Unfair Treatment in the Workplace - Focus
on the new Protected Disclosures Act 2014
Bernadette Treanor, Beo Solutions
13 Nov 14
Level 2
Dealing with Challenging Behaviour
Dr Fergus Heffernan & David Heffernan
Creating Hope & Harmony Services (CHH)
Negotiation Skills in a Representative
Advocacy context
Luke Monahan, Mediation Foundation of Ireland
Overview of Social Housing Supports
The Housing Agency
13 Nov 14
Level 3
18 Nov 14
Level 2
Venue and Time
Where to Apply
Radisson Blu Hotel, Northgate
Street, Athlone, Co. Westmeath
10.00am – 4.30pm
Hilton Hotel, Kilmainham,
Dublin 8
10.00am – 4.30pm
Hilton Hotel, Kilmainham,
Dublin 8
10.00am – 1.00pm (half day)
Ambassador Hotel, St. Luke’s,
Military Hill, Cork
10.00am – 4.30pm
Ashdown Park Hotel, Gorey, Co
Wexford
10.00am – 4.30pm
Ambassador Hotel, St. Luke’s,
Military Hill, Cork
10.00am - 4.30pm
CIB office
Tullamore
Hotel Kilmore, Cavan
10.00am – 4.30pm
Hilton Hotel, Kilmainham,
Dublin 8
10.00am – 4.30pm
CIB office
Tullamore
CIB office
Tallaght
Keadeen Hotel, Newbridge, Co
Kildare
10.00am – 4.30pm
CIB office
Tullamore
MABS ndl, Blanchardstown, Dublin
10.00am – 4.30pm
CIB office
Tallaght
Education Centre, Carrick-onShannon, Co. Leitrim (to be
confirmed)
10.00am - 4.30pm
Absolute Hotel, Sir Harry’s Mall,
Limerick
10.00am - 4.30pm
McWilliam Park Hotel, Claremorris,
Co. Mayo
CIB office
Waterford
st
CIB office
Waterford
CIB office
Tallaght
CIB office
Waterford
CIB office
Tullamore
CIB office
Waterford
CIB office
Waterford
CIB office
Tullamore
Hamilton Hall, 1 Floor, Fingal
County Council Office, Town Hall,
Balbriggan, Co.Dublin
10.00am - 4.30pm
Ardboyne Hotel, Navan, Co Meath
10.00am – 4.30pm
CIB office
Tallaght
Ambassador Hotel, St. Luke’s,
Military Hill, Cork
10.00am – 4.30pm
Hilton Hotel, Kilmainham,
Dublin 8
10.00am - 4.30pm
CIB office
Waterford
CIB office
Tullamore
CIB office
Tallaght
National Calendar of Training Events
September – December 2014
Date
Course Details
19 Nov 14
Level 2
One Parent Family Payment Changes
Sheila Hayes, Training Officer, Malahide CIC
20 Nov 14
Level 2
Maximising Income for Persons Returning
to Work
Sheila Hayes, Training Officer, Malahide CIC
Written Communication Skills
Trainer to be confirmed
26 Nov 14
Level 3
Venue and Time
Where to Apply
Absolute Hotel, Sir Harry’s Mall,
Limerick
10.00am - 4.30pm
Killeshin Hotel, Portlaoise
10.00am – 4.30pm
CIB office
Waterford
Ambassador Hotel, Cork
10.00am – 4.30pm
CIB office
Waterford
CIB office
Tullamore
Course Levels Explained
Courses at Level 1 are suited to personnel who have completed their induction training
and have some experience of giving information to the public
Courses at Level 2 are for Information Providers who have completed the Information
Providers Programme (IPP), or Year 1 of the IAAP and /or have at least one year’s
experience of giving information to the public
Courses at Level 3 are for experienced Information Providers who have a good basic
knowledge of the course subject matter on offer and wish to enhance and deepen that
knowledge
Information, Advice and Advocacy Programme *QQI/FETAC accredited
The Citizens Information Board (CIB) delivers an accredited training programme for paid staff and
volunteers working in the provision of quality information in the community and voluntary sector.
The new QQI/FETAC Advanced Certificate ‘Information, Advice and Advocacy’ is recognised at
Level 6 on the National Framework of Qualifications (NFQ)
Further information on the IAAP Year 1 to be delivered by the Institute of Technology, Blanchardstown
(ITB) is available at www.citizensinformationboard.ie/services/training
*QQI- Quality Qualifications Ireland
FETAC- Further Education & Training Awards Council
National Calendar of Training Events
Applications to:
CIB office – Georges Quay House, CIB office – Tallaght (Dublin)
Townsend Street (Dublin)
Renee Hayes
Training Administrator
Citizens Information Board
George’s Quay House, 43 Townsend Street,
Dublin 2.
Tel:
0761 07 9020
Email: [email protected]
Bernie Acton,
Training Administrator,
Citizens Information Board, Hainault House,
The Square, Tallaght, Dublin 24.
Tel:
0761 07 9606 Fax 01 4139677
email: [email protected]
CIB office - Tullamore
CIB office - Waterford
Ann Marie Byrne,
Training Administrator,
Citizens Information Board, c/o Offaly CIS, Level 1,
The Bridge Centre, Tullamore,
Co. Offaly.
Marie Farrelly,
Training Administrator,
Citizens Information Board,
14 Gladstone Street,
Waterford.
Tel:
0761 07 6295
email: [email protected]
Tel:
email:
0761 07 9570 Fax: 051 876 575,
[email protected]
Enquiries to: Regional Training Executives below:
DUBLIN – Courses at CIB Office, Tallaght
DUBLIN – Courses at CIB Office, Tallaght
Anna O’Flanagan
Citizens Information Board
George’s Quay House, 43 Townsend Street, Dublin 2
Tel: 0761 07 9024
email: [email protected]
Cathy O’Donoghue
Citizens Information Board
4 Adelphi Court, Long Walk,
Dundalk, Co Louth.
Tel 0761 07 5961,
email: [email protected]
NORTH WEST/ MIDLANDS/SOUTH
EAST/ WEST – Courses at CIB Office,
SOUTH Courses at CIB Office, Waterford
Tullamore
Ian Coulter
Citizens Information Board
4 The Parade
Kilkenny.
Tel: 0761 07 9623
email: [email protected]
Mary Lyne
Citizens Information Board
101 North Main Street
Cork.
Tel : 0761 07 9647
email: [email protected]
Claire Ruddy,
Citizens Information Board,
Dillon Terrace,
Ballina, Co. Mayo
Tel:
07617 5997 Mob 086 2441088
email: [email protected]
For course details go to http://www.citizensinformationboard.ie/services/training
Citizens Information Board Training Course Application Form
PLEASE RETURN A (SIGNED) COPY OF THIS COMPLETED FORM
(AVAILABLE ON WEBSITE) TO THE RELEVANT OFFICE (see course details)
Title of course
Course date:
/
/2014
VENUE:
Name of applicant
Home telephone:
Email:
Mobile:
Organisation name and address
Correspondence address
Special requirements i.e. Access/Diet?
Where did you hear about this training course?
Training Calendar
CIB website
Other Website
please specify
Other Source
Status of organisation
Statutory
Voluntary
Your status
Employee
Volunteer
Board of Management
JI
SE/CE Scheme
Other (please
specify)
Your Job Title?
Hours per week working in organisation?
Length of time with organisation?
How do you think training on this topic will benefit you in your work in the organisation?
Are there any particular aspects of this topic that interest you which you would like covered?
Would you like to receive information on upcoming training events via email?
Yes
No
Important
Approved (within organisation) by: (signature):
Training Co-ordinator/Supervisor:
Development Mgr/Board of Management (print name & title):
Course Fees:
Citizens Information Centre (CIC/CIS) Staff and MABS staff:
No fee
All others:
Half-day course - €50
One-day course (including lunch) - €100
Note:
Do not send a cheque to the Citizens Information Board. An invoice is issued after the event.
For course details go to www.citizensinformationboard.ie/services/training
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