Jan Harding Gliemann
M. Sc. Electrical Engineer
Product Development Manager
HW and Global SW
En virksomhed hvor globalisering naturligt medfører
fokus på outsourcing
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Hvilke udfordringer giver det en ellers velfungerende R&D afdeling at
skulle til at tænke globalt i forbindelse med udvikling? Er det så attraktivt
som mange analyser viser og hvilke udfordringer er der i forbindelse med
etablering af offshore udvikling? En generel perspektivering af Grundfos
erfaringer med globalisering og offshore udvikling
Outline
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Some words about Grundfos Development
Our journey of Globalization in Development 5-10 years
Current status and experiences on globalization and outsourcing 1-2 years
Grundfos Development Locations
Grundfos, Suzhou,
Jiangsu, China
Grundfos, Bjerringbro,
Denmark
Global D&E
Global BD insite
www.grundfos.com
Grundfos, Helsinki,
Finland
Alldos, Pfinztal,
Germany
www.grundfosalldos.com
Grundfos, Wahlstedt,
Germany
Hilge, Bodenheim,
Germany
Vortex, Ludwigsburg,
Germany
Grundfos, Tatabánya,
Hungary
www.deutsche-vortex
Grundfos, Chennai,
India
Keum Jung Industries,
GwangJu, Republic of
South Korea
Watermill, London, UK
Arnold, Schachen,
Switzerland
www.Arnold-ag.ch
Grundfos, Olathe,
Kansas, United
States
Paco, Brookshire, Texas, United States
www.pacopumps.com
Peerless,
Indianapolis,
United States
www.peerlesspum
p.com
Yeomans Chicago Corporation, Aurora, Illinios,
United States
Aspirations
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The Global D&E organisation
587 FTE
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India: 33
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China: 103
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Americas: 84
KS: 25
CA: 25
IL: 11
IN: 16
TX: 10
W-Europe: 270
DK: 205
E-Europe: 37
DE: 43
FI: 16
CH: 6
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Global staff in DK: 60
The global D&E
organisation
Global D&E
Group Senior Vice
President
Peter Sloth Karlsen
P.A.
Vibeke Mulvad
HR Consultant
Claus Risgaard
Christensen
Project
Management
Global Project
Director
Jimm Feldborg
Chief Financial Controller
Helle Kidmose
R&D China
R&D America
D&E E-Europe
D&E W-Europe
R&D Director
Egon Hygom
Poulsen
R&D Director
Dorsey Small
R&D Manager
Jannek Uldal
Christesen
D&E Director
Jan Strandgaard
Program
Management
Architecture and
Platforms
Global Program
Director
Kenth Hvid Nielsen
Global Platform
Director
Finn JägerRasmussen
D&E W-Europe
D&E Product
Development
Western Europe
Director
Jan Strandgaard
D&E Finland
Technical Manager
Olli Piispanen
Secretary
Lene Christiansen
D&E Alldos
Shaft Seals and
Materials
Specialists &
Chief Engineers
Mechanical function
D&E Director
W-Europe
Jan Strandgaard
D&E Global Support
Department Head
Andreas BackPedersen
Software/hardware
function
Product
DK + India
Development
Manager
Jan Harding
Gliemann
Jitesh Parekh (India)
Engineering
function
Technical Director
Svend Aage Kaae
Technical Director
Ulrich Stemick
D&E Hilge
Research &
Development
Manager
Boris Kneip
D&E Arnold
D&E Manager
Stefan Bieri
D&E Global
Wahlstedt
Manager
Business
Development
Support
Matthias Stark
Feb 2011
Product Development
HW and Global SW organisation at Grundfos
Product releases 2010
Circulator
sIMU NAMREG ALPHA NAMREG
COMFORT
AUTOADAPT
New LaUPE
MAGNA NAMREG UPM2/UPM GEO Immergas IWC
MAGNA 8m
MAGNA GEO
Wastewater
GEF Fr50-70 60
Hz
GEF Fr74-78 60
Hz
Systems &
SB (Domestic
Controls
RCME
rainwater)
GEF Fr72 60 HzSL-range, 60
HZ
Control
MP204
AMD Update
Dedicated Controls
6 pumps
CM
Booster
AMD/AMG/AFG/SRP
60 Hz
SEV Stainless steel,
Small intelligent pump (IPP autoadapt)
50 Hz
SEG
Also made for: DP, EF, SL
1, SLV
Pressure Manager
PM1, PM2
CIU 250
Other CIM/CIU products released in
2010:
-CIM/CIU 200 Modbus
-CIU 202/252/272/902
-CIM 250 GSM
-CIM/CIU 150 Profibus
Product releases 2010
SingleESE 2 Group 1+2
stage
MultiRC2, 5, 8
stage
Split case
(Launch EU)
2 stage Split case
VdS+EN,
(Launch APREG/STAR)
NK fire pumps/systems
MTR 32-45-64 CRNH
Dosing &
DMB
Disinfection
(Launch APREG/ GIN/ GPA)
Motors & Drives
IE 3 Motors
Global Networking
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sociabilityfactor.com
2009 - The answer is Outsourcing!
But what was the question???
Two main questions:
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How can we establish a setup that handles
development activities that are not core to
Grundfos and where skills level is higher
outside Grundfos
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How can we establish a part of our
development pool which is easy and
fast to scale up and down
Criterias
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Price (hour, task, delivery)
Close to market
Resources available
One or more companies
Test pilot experiences
Risk minimizing
Access to special knowledge
What have we done on outsourcing
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5-6 Pilot projects among three companies
Selected two best performing
Hired relationship manager
Pilot projects – all Indian companies
Challenges
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New tasks – to Danish employees
New responsibilities to Danish employees
Risk of employees fearing for their jobs
Transfer of tasks and knowledge
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Culture difference
Language
Geographic
Organizational
Process – ISO 15504
Development Methods – State gate/agile
IT-Firewall
Network
Major Challenge
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Specify and communicate what you want developed
How the selected outsourcing companies are
different to Grundfos
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Organization
Process
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I addition some specialties of India – known from internal Grundfos experience
– Time of the year (change job)
– Relation building
– Hierarchy
– Working experience
How do we handle?
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Regular meetings at all levels
Review of all important material
Open and honest dialogue
Building relations and friendships
Collaboration tools: Wiki, Adobe connect, mail, Centerstage, sharecon etc
• Extremely skilled and dedicated employees at both
ends – is vital
Back to the main question
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Hvilke udfordringer giver det en ellers velfungerende R&D afdeling at skulle til at
tænke globalt i forbindelse med udvikling? Er det så attraktivt som mange analyser
viser og hvilke udfordringer er der i forbindelse med etablering af offshore
udvikling? En generel perspektivering af Grundfos erfaringer med globalisering og
offshore udvikling
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Svar:
Uendeligt mange udfordringer på mange niveauer
Det virker måske så ikke ”attraktivt”, men absolut nødvendigt for at kunne
supportere Grundfos’ fremtidige vækst.