1. technology and computing

Bürkert Academy
As process control systems continue to
advance and the use of complicated networked solutions develops, is there still a
requirement for the simple analogue signal?
FREE Solenoid Valve
Selection Chart
The useful chart includes the core product
range with useful information like water
vapour pressure table and flow rate.
Brenntag
Application Story
Boost in efficiency for top chemical
October 2014
distribution company.
2
Hello, Welcome to the
latest edition of INSIGHT
We are nearly two thirds of the way through the year already, time
never stands still. In the same way business never stands still as
there is always something new to take on board, new ways of
dealing with business and new developments. One development in
recent times has been the trend to internationalise projects where
a company in the UK might expand their production facilities. This
project may be engineered in another country and the equipment
may be made in a third country which brings a challenge when
trying to deal with different companies in multiple countries.
This is a situation where Bürkert’s strategy of segments comes into
its own. As you may know, we are unique in dividing our business
by application segments and not product segments. We have
hygienic, water, gas and micro segments and we have Global
Segment Managers who are application specialists available to
help and assist. We also have Segment Managers at almost every
Bürkert company around the world. This gives us a fantastic team
of dedicated colleagues who can work together across international
borders to help us be successful in these types of projects.
This has helped us directly in the UK with projects that we have
been successful with. In some cases it is up to us to help one of
our sister companies in a project, this will lead to them getting a
big order rather than us here in the UK. However this is balanced
by the help we get in return for the next project. It is all part of
making Bürkert as a group more successful internationally.
Co-operation between our
colleagues internationally helps
us grow stronger as a company,
passes on experience and
knowledge, builds bridges
and helps keep us ahead
of our competitors in this
new global market place.
Content
03 Bürkert Steam Training - Back
by popular demand!
04 Bürkert Academy Control signals - which option
is best?
05 Bürkert Academy continued
06 A Day in the Life of
08 Free
solenoid valve selection
chart offered by Bürkert
09 Brenntag Application Story
10 Challenge the Process
10 Bürkert Competition
12 Meet the Team
Bürkert
INSIGHT The Newsletter
October 2014
3
Bürkert Steam Training - Back
by popular demand!
Bürkert offer a free two-day steam training course. The next session of steam training
for 2014 is being held on Wednesday 19th & Thursday 20th November 2014.
In addition to an outstanding, proven
technical seminar, enjoy Bürkert
hospitality with delicious lunches
and a Bürkert goodie bag. This is a
great networking event which attracts
consultants and end users associated
with steam applications.
What to expect
The two-day course provides theory
based learning, backed up with practical
applications, for a hands-on approach.
Bürkert uses examples and case study
materials throughout the course to
highlight typical applications.
Subjects covered
The course will cover the following
topics amongst many other
subjects:
•
•
•
•
•
•
•
•
•
•
•
•
Steam fundamentals
Steam as a heat transfer media
Heat exchange applications
Steam piping and condensate
loop design
Best practices for new and
legacy systems
Saving steam and green
initiatives
Communications protocols
Control valve selection and
comparison
Steam control loops
Steam solutions & safety
considerations
Steam FAQ & troubleshooting
Steam sampling systems; pure or
culinary steam
Why is it free?
One of the reasons we decided
not to charge for training is that
it removes a barrier to people
attending. Delegates’ expectations
are more than surpassed after each
course.
To view a short video about our
steam training, please visit www.
burkert.co.uk. You will see the
steam experts and gain an idea of
what to expect from the training.
The steam course covers best practice
and useful tips
All delegates receive a free
steam pack to take away.
Included are useful items
such as the Steam Site
Guide.
For further information,
please contact Helen Christopher,
Bürkert UK Marketing Manager:
E-mail:
[email protected]
Bürkert
INSIGHT The Newsletter
October 2014
4
Bürkert Academy
Control signals - which option is best?
As process control systems continue to advance and the use of complicated
networked solutions develops, is there still a requirement for the simple
analogue signal? Chris Hoey of Bürkert, provides an insight into selecting the
correct control signals to produce the optimum process control system.
It is about twenty years since the
industry ‘experts’ stated that 4-20mA
would disappear from the market, to be
replaced by digital networks or fieldbus
solutions. Whilst there is some truth
that networked systems have taken a
large portion of market share, 4-20mA
is still alive and kicking. There are two
main reasons for this; firstly that higherpriced intelligent sensors, made for
specific networks are not always the
most cost effective options, nor are the
‘smart’ features on offer from intelligent
field devices always wanted or required.
Secondly, the process control industry
has changed significantly, with much
more automation being installed into
smaller plants, like food processing,
water treatment, remote monitoring, etc.
It could be said that 4-20mA was the
last truly universal signal, accepted by
every system, every vendor, and every
control component. This means that
single control loops, small plants and
transportable skid-type equipment will
always have a need for the simple, lowcost solution that 4-20mA offers.
Versatility
Let’s not forget just how versatile this
‘simple’ signal is. It uses just two wires
to transmit the signal, it can power the
field transmitter with its own supply
voltage and it can run for long distances
on standard cable. Using the live zero
Bürkert
INSIGHT The Newsletter
(4mA instead of 0mA) it senses a cable
break or instrument failure, it is not
overly susceptible to noise, it is highly
accurate and low-cost. The downside
is that two wires can only carry one
variable or instrument.
However, as the number of control loops
increases, the costs start to multiply,
as you need individual cables, glands,
terminals and inputs for every element.
As well as the hardware, the space it
requires and most importantly, labour to
design, install and commission, which
makes it uncompetitive versus fieldbus
networks in applications with many
sensors and feedback devices. It is
different for every installation, but there
is a point where the change from an
analogue to a digital network becomes
more cost effective.
Fieldbus
By using fieldbus networks, you can
now have thousands of inputs and
outputs on a single cable. This reduces
the infrastructure that you would
have needed for a traditional system
and can save up to 50 percent of
project costs, even though the actual
hardware becomes more expensive.
By using smart field equipment, the
entire transmission of the signal is
digitally accurate and generally there
is configuration and often diagnostic
data available. For large plant
October 2014
design, especially for heavy industry
like petrochemical for example, this
methodology is ideal
The downside is the number of choices
that a process designer has to make
when designing these systems; the
first being which network, as you
cannot easily mix networks on site.
Whilst the most popular networks
used are not proprietary, they are still
not available from all vendors, which
starts to limit choices in components,
even though they may be better suited
to the application. For these reasons,
it is rare to see a site that utilises only
digital networks, however almost every
larger site does use fieldbus technology.
This leads us to the most common
installation, the hybrid system.
Hybrid solutions
The hybrid system incorporates both
technologies. The 4-20mA is used in
the field, which keeps the components
generic and lower cost, and then the
signal is fed into a field Input/Output
(I/O) panel where these signals are
clustered and then transmitted to the
central control via fieldbus. Without
doubt, this system is the lowest cost to
implement and simple to understand
and maintain. The only downside for
a network that is not fully digital is that
you most likely won’t get configuration
or diagnostic information from the field
5
instrument, but the upside is that the
instrument itself will be considerably
lower cost. In order to clearly show
where each communication option may
fit, let’s look at an example
Crucial Advice
There is no perfect fit for all
situations. There are many
considerations that weigh into
the correct selection of the site
signal wiring, with cost being just
one. Always seek competent
advice and develop a tool that
will estimate the total cost of the
installation, including hardware,
software and labour. Then
consider whether it will be easy
to commission and maintain,
and whether you have the
competence on site for fieldbus
technology. As explained above,
Bürkert has solutions for all
options, so we have no bias
towards one or the other, just a
commitment to delivering the best
value and long term reliability.
Analogue in practice
Imagine a single flow control loop; say
it’s the water feed to another process
that needs to be maintained at the same
rate. We would choose a flow meter
based on the application requirements,
with 4-20mA output. To control the
flow, we’d choose a modulating control
valve with 4-20mA input. But to close
the loop, we need a Proportional Integral
Derivative (PID) controller between
these two instruments that can be
configured to the application; this will
need a 4-20mA input and output - done.
Now let’s say there are 15 of these
loops, all identical, and the plant
manager wants to monitor and record
the flows in the system (assume a PLC
& SCADA layer). Using 4-20mA, we
would now need to send 15 signals to
the PLC, plus 15 signals out, needing
6-8 input cards and as many as 90
terminals, 30 glands, cable tray, panel
space, power supplies, signal isolation,
etc. Now this option starts to become
more expensive.
The digital option
Let’s try fully digital. We will choose a
fieldbus protocol, such as Profibus. We
will need to install a Profibus master
at the PLC (unless it is incorporated)
and then choose a flow meter that has
Profibus, as well as a control valve that
has Profibus. So now we have one slot
in the PLC rack, one gland and one
cable to all the devices. The PLC can
now read the process signal and control
the loop as well as log the data, via the
30 fieldbus nodes.
even allowing for the I/O cluster
hardware. For this example the hybrid
design provides the most cost effective
solution.
Best Practice
The really interesting thing is that
Bürkert has solutions available for each
of the options above. The customer can
choose the installation that best suits
them. But, what if this customer came
to Bürkert with this application at the
design stage? We would choose flow
meters with 4-20mA output (8035) and
feed these directly into our modulating
valves (2301) with Profibus enabled
positioner and optional inbuilt PID
controller (8693). This device would
control the flows directly as well as
transmit process, output, configuration
and even diagnostic data to the PLC, via
just 15 fieldbus nodes. This ‘Bürkert’
solution, although being partly hybrid,
would give all the functionality of the fully
digital system, yet be around 30% lower
cost than the cheapest option above; a
good example of smart solutions.
The only downside is that the field
equipment is now more expensive,
sometimes considerably, and specific
to Profibus, so if the plant changed
to Ethernet in two years, the field
equipment would have to be discarded
or a customized network-network
gateway would need to be installed.
This design is far more complex and
may require highly qualified maintenance
engineers.
The hybrid solution would be to use the
original lower-cost field equipment, but
to wire them directly to a local (field) I/O
panel that converts them to Profibus
and transmits them to the PLC. You
get the cost savings of the installation,
with lower cost field instrumentation,
Bürkert
INSIGHT The Newsletter
October 2014
A Day in the Life of...
Paul Barker
Daphne Denley
Warehouse Operative at
Internal Sales Engineer at
Burkert UK & Ireland
Burkert UK & Ireland
When did you start working at Bürkert and which department to you work in?
I joined Bürkert on 3/11/2003, it was my birthday and so one
of my first tasks was to buy the ‘birthday cakes’. My job is in the
warehouse and logistics as part of the Service and Operations
team.
I joined Bürkert in 2005. I was taken on as an Internal Sales
Engineer to provide Service and Technical Support for customers.
I was looking for a fresh new challenge, which would help me to
progress my career and offer an exciting and interesting change.
What are the major tasks in your job?
The main task is to ensure swift movement of goods in and out
again to our customers.
My main tasks are supporting the Key Account Customers,
with their enquiries. Providing detailed quotations and technical
support, by specifying products to suit their application
requirements. Where necessary, obtaining new part numbers
for special variants of products from the factory and from the
Engineering Team in the UK for special/bespoke engineered
solutions.
What do you enjoy most about your work?
Going home, but seriously, it is good to finish at the end of the
working day knowing that our customers will be happy when they
receive their orders on time!
I enjoy helping my colleagues, our customers and get huge
fulfilment from being able to successfully answer queries and
enquiries. It is very satisfying for me, the customer and Bürkert,
when we achieve the ultimate end result and win new business.
It is great that Bürkert’s range of products are constantly growing,
up-dating and adapting to suit the market place and new
technologies.
What is the biggest challenge?
The biggest challenge is juggling all the tasks that need doing at
the same time, from booking in shipments to stock location and
then picking parts for shop orders for the assembly department
and customer’s orders. Keeping a tidy and organised workspace
and warehouse is also very important to enable us to respond
swiftly to the requests of our colleagues and customers.
There are many challenges in this role, but the biggest challenge
is keeping up with the enquiries and workload, as it is very
demanding and often busy, especially when the telephone is red
hot and the e-mails are pouring in.
What do you like best about working for Bürkert?
All the team here in GB and knowing that there is the support of the
Bürkert organisation worldwide behind you all the way.
Bürkert
INSIGHT The Newsletter
October 2014
As well as the job itself and the customer contact, the products
themselves are quality and Bürkert are a Global success story in
my opinion, for which I am grateful to play my part, hopefully for at
least another 9 years to come.
The best for your RO-System
Intelligent, modular solutions for monitoring
and controlling the reverse osmosis process
Monitoring of your reverse osmosis process can be so easy! With the multichannel
controller you can monitor any parameter needed for the process – such as
pressure, flow, pH-value, ORP, conductivity or free chlorine. Furthermore, with the
mathematic functions it is possible to calculate important process parameters like
TMP (trans membrane pressure), rejection rate or recovery rate. The choice is yours.
Sensors for flow monitoring, pressure control
and analytical control
(pH, ORP, conductivity, chlorine)
multiCELL
8619:
Multiparamter controller/transmitter with data logging
and math functions – wall, pipe or cabinet mounted versions
Want to know more?
Please call +44 (0)1285 648720
or email [email protected]
www.burkert.co.uk
8
Free solenoid valve selection
chart offered by Bürkert
Solenoid valves play a vital role in controlling a multitude of processes across a wide
range of industries, which means that the basic design has to be adaptable to suit a
variety of temperatures, pressures and media in order to provide reliable service. Bürkert
Fluid Control Systems aims to help maintenance engineers and designers in selecting
the correct design for their application with the release of a free reference guide.
With solenoid valves designed to work
in both liquid and gas control systems,
the guide offers conversion tables for
water vapour pressure, temperature,
pressure and kinematic viscosity as well
as details on flow rate calculations and
information on the available valve bodies,
seal and diaphragm materials.
the material used to manufacture the
valve body and its seals which dictate
its suitability for controlling various
media types. The chart also indicates
the suitability of each solenoid valve for
operation with gases, liquids or both
and lists any special features associated
with each product.
The solenoid reference chart provides
details for direct acting and servoassisted valves, giving information
on process connections, working
pressures and temperatures, as well as
The latest range of solenoid valves from
Bürkert can be selected from a standard
build or specified for a particular
application, all variants offer excellent
operating characteristics and reliability.
2 mm
Direktwirkende
Klappankerventile
Direktwirkende
Kipphebelventile
Servogesteuerte
Kolbenventile
150
4,8
14,5
20,3
0,2
29,0
0,3
39,2
0,4
52,2
0,5
160
69,6
6,2
0,6
89,8
7,9
0,8
180
190
114,6
Chart_Magn
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12,5
15,5
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230
336,4
28,0
2,8
406,0
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M5,G1/8,
NPT1/8,SFB
0...21
0...2,1
-10...+100
M5,G1/8...1/4,
PIC,NPT1/8,SFB
1,2...2,4
S
-
S
S
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0...10
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S
S
N
N
x
-
-10...+100
-
x
1,2...2,0
-
-
G1/8...3/8,
NPT1/8...3/8,SFB
S
S
S
S
0...25
0...2,5
S
S
N
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x
-
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-
x
2...6
-
S
S
N
S
A
S
S
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x
-
-
x
-
S
FFKMnuralsSitzdichtung
A
S
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x
-
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x
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PTFEnurbisDN2,0;FFKM
nurSitzdichtungundDN2,0
0285,2200,
z.T.0255
6013
2/2
6014
3/2
-
G1/8...1/4,
NPT1/8...1/4,SFB
6027
2/2
-
G1/4...1/2,
NPT1/4...1/2
0...16
0...1,6
-10...+120
1,5...3,0
S
S
S
0...30(100)
0...3(10)
-40...+180
2...12
S
S
N
N
A
S
S
N
x
-
o
x
S
S
N
N
N
N
S
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x
-
x
x
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Mediengetrennt
x
x
0124,0332,
0780,0788
Mediengetrennt
Mediengetrennt
2610
2/2
-
G1/4...1/2,
NPT1/4...1/2
0330
2/2
3/2
0...10
0...1
-200...+180
6...10
-
G1/4,NPT1/8
0...16
0...1,6
-30...+90
2...4
S
S
N
S
SFB
0...16
0...1,6
A
S
N
A
x
x
-30...+90
2...3
S
S
N
N
A
S
N
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x
x
x
x
0125,0333,
0780,0788
S
x
x
x
x
0789
BisDN8,mediengetrennt
0323,0223
Mediengetrennt
0331
2/2
3/2
0121
2/2
3/2
-
G1/4,G3/8
0131
2/2
3/2
0...4
0...0,4
-10...+90
2...8
N
-
S
S
G3/8...1/2
N
0...3
0...0,3
A
S
N
-30...+50
10...20
S
N
S
N
S
S
N
N
x
x
x
A
S
S
N
x
-
o
-
6240
2/2
-
G1/4...1/2
5404
0...16(25/40)
0...1,6(2,5/4)
-40...+180
2/2
6,12
1,0
S
S
N
G1/2...1
N
1...50
0,1...5
-10...+90
12...25
S
N
N
S
N
A
S
N
x
-
-
x
-
N
N
N
N
N
S
N
x
-
-
x
-
x
-
FlanschausführunginGG
0404
2/2
1,0
G1/2...21/2,
NPT1/4...2,DINFlansch
0406
0...3
0...0,3
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12...50
2/2
1,0
G1/2...1,
DINFlansch
S
1...12
0,1...1,2
-10...+180
13...25
G1/2...2,
DINFlansch
S
N
N
N
0...10
0...1
N
N
S
N
x
-
-20...+180
-
13...50
S
N
N
N
N
N
S
N
x
-
-
x
-
FlanschausführunginGG
0407
2/2
-
0340
3/2
0,5
G1/4...11/2
0,5...16
0,05...1,6
x
8...40
-
2/2
-
(HP00)
0...+90
6213EV
G1/4...2,
NPT3/8...1
S
N
N
S
0...10
0...1
N
N
N
N
FlanschausführunginGG,
festgekoppelt
x
-
-30...+120
-
x
10...40
0342,0786
S
S
N
S
Pilotmediengetrennt
S
S
N
N
x
-
-
x
-
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N
N
x
-
-
x
0280,5281
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5282
2/2
2/2
2/2
0,5
0,2
G3/8...2,
NPT1/2...1
G1/2...2,NPT1/2...21/2,
DINFlansch
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DINFlansch
PIC = Push-in connection |
SFB= Specific flange Bürkert
/ Bürkertspezifisches Flanschbil
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en
0,2...16
0,02...1,6
-30...+120
13...50
S
S
N
S
0...16
0...1,6
S
S
-30...+120
12...50
S
S
N
0,2...16
0,02...1,6
S
S
S
N
N
x
-
-30...+90
-
x
13...50
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S
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x
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-
FlanschausführunginGG,
Pilotmediengetrennt
S = Standard | A = auf Anfrage
| N = nicht verfügbar | 1 = Kunststoff
Gas- und/oder Dampfanwendungen
26/09/2014 13:23:43
ausführung: Typ 0142
* nur als Dichtungsmaterial |
x = geeignet | o = bedingt geeignet
| - = nicht geeignet
geeignet für Wasseranwendunge
n
577,1
26/09/2014 13:23:43
October 2014
Anwendungsbereich
Besonderheiten und
Ausführungen
Vorgängertyp
Neutrale Gase
Verschmutzte
Flüssigkeiten
Aggressive
Flüssigkeiten
FFKM*
Neutrale
Flüssigkeiten
FKM
PTFE*
NBR
EPDM
VA
Kunststoff
Nennweite
[DN in mm]
Medientemperatur
[in °C]
Druckbereich
[in bar]
[in MPa]
Prozessanschluss
Erforderlicher ∆p
[in bar]
Typ
2/2
3/2
0290
240
33,5
3,3
485,8
INSIGHT
The
Newsletter
250
39,8
4,0
Medien
224,8
210
220
Referenz: Sattdampf
Dichtungsmaterial
Membranmaterial
6011
psi
0,1
0,1
170
alleSprachenDE-EN-US-ES_Selection
Bürkert
MPa
Gehäusematerial
6012
Druck
°C
200
Funktion
Art
14|©ChristianBü
2014|Druck03/20
894433|Stand03/
Direktwirkende
Hubankerventile
bar
• Broschüren
pfdrucktabelle1,0
100
• Wasserdam
hnung
• Druckumrec
110
hnung 1,4
umrec
eratur
Temp
•
120
osität 2,0
• KinematischeVisk
130 erte
2,7
• Durchflussw
fürGehäuse
• Kunststoffe
140
toffe
werks3,6
• Dicht-&Membran
101
mm
Magnetventile im Überblick
e
Magnetventile
Temperatur
102
mm
Messing
4 mm
rkertGmbH&Co.KG
Wasserdampfdrucktabell
.
t-Contromatic G.m.b.H
Schweiz Bürker
Diefenbachgasse1-3
1150Wien
Österreich
33
z
Tel.:+43(0)1-89413
00
1(0)41-7856666
Fax:+43(0)1-89413
41(0)41-7856633
[email protected]
@buerkert.com
www.buerkert.at
uerkert.ch
For a copy of the selection chart
or for further product details,
contact Helen Christopher,
Marketing Manager, either by
email helen.christopher@burkert.
com or by phone +44 (0) 1285
648720.
103
mm
rt
Selection Cha
-Contromatic AG
1
ünenbergZG
With a wide range of materials, electrical
connections, coil designs and voltages,
the complete product range is designed
to meet most application criteria.
9
Success Story
Bürkert <> Brenntag: Boost in efficiency
for top chemical distribution company
When Brenntag, a global market leader in chemical distribution needed to replace its effluent
monitoring and batch control systems, it turned to Bürkert for the complete solution. The end
of life equipment was in need of replacement and improvement at the same time; a task that
required expert knowledge of both design and installation. The result was a more efficient plant
which complied with local water authority requirements as well as a recommendation to repeat
the design at another facility.
The end-of-life equipment at
Brenntag was in need of replacement
and improvement at the same time.
The company is required to provide
the local water authority with regular
pH and flow readings for its discharge
of effluent; however, this had become
a time-consuming and inefficient
exercise.
Brenntag decided that a new
system was required that would
provide automatic pH readings, pH
adjustments and flow readings —
all of which could be logged and
reported to the local water authority.
In addition, possible improvements
were identified with the batch control
systems for producing sodium
hypochlorite, sodium hydroxide and
hydrochloric acid.
The entire project was awarded to
Bürkert. Having made the initial site
visit to establish the scope of the
project and establish the design
criteria, Bürkert designed a complete
system that included pH sensors and
level sensors in the tanks as well as
on/off valves for the chemical dosing
equipment and flow sensors on the
discharge pipework.
This was all controlled by a bespoke,
custom-built panel that included a
programmable logic controller and a
human-machine interface. The control
system was specifically designed for
Brenntag and the software specially
written to meet the client specifications
Key benefits
of product
application
Working closely with the site
maintenance team, Bürkert was
able to install the new equipment
without disrupting the production
process and also ensuring that all
the necessary records for the local
water authority were maintained.
This did entail some out-of-hours
working, but the end result was
an updated and improved control
system that incorporated the latest
design and components to ensure
long service life.
Once commissioned, the finished
control panel continuously monitors
the pH readings and records them
along with the discharge flow rate.
Bürkert
If an adjustment to the pH reading
is required, the dosing pumps
are activated and the calculated
amount of chemical added to the
tank, based on the tank level and
the required pH reading. The overall
effect has transformed the effluent
plant into a very efficient process
that also exceeds the requirements
of the local water authority.
The system now allows the operator
to select the preset volume to
allow automatic filling of sodium
hypochlorite.
The completed installation has
improved production efficiency and
reliability.
INSIGHT The Newsletter
October 2014
10
Challenge the Process
“Challenge the Process” is a key activity
that should involve every employee. By
encouraging participation the company
will benefit from improved processes
and the employees gain satisfaction
from seeing the improvements
implemented. We can all contribute
by putting imagination and vision put
into practice. Not every idea will work,
but using the collective resources
will lead to successful innovation and
companywide benefits.
Challenge the Process is the practice
of business growth. If we are unable to
adapt, change and grow, it becomes
more difficult for Bürkert as an
organisation to produce better results
over an extended period of time.
However, it is crucial that any changes
within a process do not affect the values
or standards of the company. These are
specifically set very high and form the
core of the company and its reputation.
The aim of this philosophy is to maintain
those systems that work well and find
improvements for those which are less
efficient.
By discovering and implementing new
and improved methods Bürkert strives to
constantly innovate, improve and grow.
reporting on results and more time
on pursuing new possibilities and
encouraging new ideas.
As leaders, there are several ways we
can help others embrace the process
and see the benefits of challenging the
way things are done.
Challenge the Process is more than
discussing new ideas and possibilities.
Once a consensus is reached, it should
be acted upon in a timely fashion.
We should encourage open dialogue
to ensure that innovative ideas get a
fair hearing. Holding Kaizen events
involving those people who actually do
the tasks is a particularly effective way
of achieving this. The people directly
involved in the process are much better
placed to challenge the process than
others who merely see the process from
a remote viewpoint.
Remember, some ideas work and some
do not. People must be allowed the
opportunity to do some experimenting.
„„Andy Reid, Logistics Manager
Employees should be encouraged
to question assumptions. When a
suggestion is made as to how a process
will work better (or how it won’t), give
them the freedom to justify their beliefs.
Innovation and growth requires
discipline and thoughtfulness. Less
time should be spent in reviewing and
The Bürkert Customer Survey 2014
If you have purchased a Bürkert
product this year, you are eligible to
take part in a customer perception
survey. Bürkert is seeking ways to
improve the service provided to you
and so the results of the survey will
be reviewed internally and included as
part of our continuous improvement
process. There are 5 easy questions
which should only take you a few
Bürkert
INSIGHT The Newsletter
seconds to complete, as a thank you
for completing the questions, your
details will be entered into a prize draw
to win £250 of John Lewis vouchers.
The closing date is 28th November
2014. Your time and feedback are
appreciated
To take part visit:
www.burkert.co.uk
October 2014
InspIrIng ansWers | Type 8905 – Online analysis system
“Who‘s to say that you have to
constantly keep an eye on a
number of different meters to
guarantee clean drinking water?“
With our new Online Analysis
System Type 8905, this is no
longer just wishful thinking.
Compact and modular, it meets
all water sensor system needs
from a single source – at a
single glance.
www.inspiring-answers.com
Please call +44 (0)1285 648720,
email [email protected] or
visit www.burkert.co.uk
Meet the Team
by going to www.burkert.co.uk or email [email protected] to find your representatives
Contact Details!
Please take a few minutes to update your records with Bürkert UK’s contact details:.
Bürkert Fluid Control Systems
Fluid Control Centre
1 Bridge End
Cirencester
Gloucestershire
GL7 1QY
United Kingdom
Tel: +44 (0)1285 64 87 20
Fax: +44 (0)1285 64 87 21
email: [email protected]
Web: www.burkert.co.uk