System requirements Last updated on October 16th, 2014
System requirements Last updated on October 16th, 2014 CONTENT Important information 3 System requirements for coresuite framework and country package 6 Extended requirements 9 2.1.1 coresuite cube 9 2.1.2 coresuite eCommerce 10 System requirements for coresuite.com cloud and mobile 11 Extended requirements 12 3.1.1 coresuite.com cloud connector for SAP Business One 12 3.1.2 coresuite.com cloud connector for SAP Business All-in-One 13 3.1.3 coresuite.com cloud connector for Microsoft Dynamics NAV 14 3.1.4 coresuite.com mobile iOS 15 3.1.5 coresuite.com mobile Android 16 3.1.6 my.coresuite.com 17 3.1.7 coresuite.com resource planner 18 3.1.8 coresuite.com checklist designer 19 Important information Announcements SAP Business One 8.82: The end of life of SAP Business One 8.82 will be on June 30, 2015. With the end of life/end of support for SAP Business One 8.82, coresystems will stop supporting SAP Business One 8.82 installations as of June 30, 2015. Operating systems iOS6: With the release of iOS8, coresystems drops the support for iOS6. Apple devices iPod 4G: With the release of iOS8, this device will no longer be supported. iPhone3GS: With the release of iOS8, this device will no longer be supported. iPod touch, 4th Generation: With the release of iOS8, this device will no longer be supported. No longer supported SAP Business One 2007: The end of life of SAP Business One 2007 was on December 31, 2011. With the end of life/end of support for SAP Business One 2007 (see SAP Note 528296), coresystems no longer supports SAP Business One 2007 installations as of March 1, 2012. The latest coresuite version that is working (not supported) on 2007 is version 3.50. 8.8: The end of life of SAP Business One 8.8 was on April 30, 2011 (see SAP Note 528296). With the end of life/end of support for SAP Business One 8.8, coresystems no longer supports SAP Business One 8.8 installations as of May 1, 2012. The latest coresuite version that is working (not supported) on 8.8 is version 3.50. 8.81: The end of life of SAP Business One 8.81 was on February 29, 2012 (see SAP Note 528296). With the end of life/end of support for SAP Business One 8.81, coresystems stopped supporting SAP Business One 8.81 installations as of December 31, 2012. The latest coresuite version that is working (not supported) on 8.81 is version 3.70. coresuite widgets As of SAP Business Client 9.0 PL05, the coresuite widgets are no longer be supported due to SAP issues (SAP note: 1712816). Important information 3 Operating systems iOS4: iOS4 is no longer supported by Apple. With the end of life/end of support for iOS4 by Apple, coresystems stopped supporting iPhones/iPads running on iOS4 in November 30th, 2012. iOS4 is only fully supported by coresuite.com mobile until version 2.3.6. iOS5: With release 2.4 of coresuite.com mobile for iOS, coresystems stopped supporting devices running on iOS5. Android 4.0: With release 1.5 of coresuite.com mobile for Android, coresystems stopped supporting devices running on Android 4.0. Apple devices (For full information, see coresuite.com mobile iOS) iPhone 3G: Since April 30, 2013, the iPhone 3G is no longer supported. iPad 1: With release 2.4 of coresuite.com mobile for iOS, coresystems stopped supporting this device. iPod touch, 3rd Generation: With release 2.4 of coresuite.com mobile for iOS, coresystems stopped supporting this device. Android devices See coresuite.com mobile Android Important information 4 SAP SolutionPackager Add-On If a database is created via SolutionPackager, objects (UDOs, tables, UDFs) created by coresuite must not be a. selected during the package creation b. used as a reference in any files Due to a bug in the SolutionPackager (SAP Note 1783572), coresystems does not support the use of the SolutionPackager until SAP has resolved this issue. SAP DTW (DataTransfer Workbench add-on) If data is imported to SAP Business One via SAP DTW, tables created by coresuite must not be a. updated via DTW. b. used as a reference in the import files (e.g. when importing translations). SAP CopyExpress If objects/data are imported to SAP Business One via SAP CopyExpress, objects (UDOs, tables, UDFs) created by coresuite must not be a. imported via SAP CopyExpress. b. used as a reference in the import files (e.g. when importing translations). Important information 5 System requirements for coresuite framework and country package Before you install coresuite, make sure that your system meets the software and hardware requirements for SAP Business One. For more information, please visit www. sap.com (http://sappartneredge.com/B1/platforms). Some modules might have different requirements than the ones listed below. Please check the relevant manual. When installing coresuite country package for the first time in your environment, ensure that you use the latest available installer from http://coresystems.ch/en/ support/download/coresuite-products/. Ensure that you always run the most current version of each module. To to do so, go to http://coresystems.ch/en/support/ download/coresuite-modules/ and select the relevant SAP Business One patch level. Before you install coresuite on Citrix environments, make sure that your system meets the requirements specified under https://helpdesk.coresystems.ch/entries/22419836. Reported support issues caused by not following these guidelines will be charged. Windows users need full permissions for the SAP Business One add-on directory on the relevant PC/system, and read/write permissions on the SBO_SHR directory on the server. Vista and later Windows versions use UAC (User Account Control). Adding the permissions above described to each Windows user account is not enough for those permissions to be actually available. Especially for module updates, SAP Business One needs to be run explicitly as Administrator (via right-click on the SAP Business One icon) to take effect. For additional information, please refer to http://windows. microsoft.com/en-ie/windows7/what-is-user-account-control. The database authentication account for Microsoft SQL must have full permissions to create/update databases. Minimum Hardware requirements Processor Intel Pentium 4 (or similar); Dual-Core processors are recommended Memory (RAM) Up to 500MB per coresuite user Hard disk 100MB available for coresuite Resolution 1024x768 Printer .Net-supported printers Internet connection recommended (for automatic updates) System requirements for coresuite framework and country package 6 Software requirements* Operating system Client and Server Platform as outlined in detail under: http:// sappartneredge.com/B1/platforms. Microsoft ® Windows XP(3 ), Microsoft ® Windows Vista, Microsoft ® Windows 7, Microsoft ® Windows 8 Microsoft ® Windows Server 2003, Microsoft ® Windows Server 2003 R2, Microsoft ®, Windows Server 2008, Microsoft ® Windows Server 2008 R2, Microsoft ® Windows Server 2012(1 ), Microsoft ® Windows Small Business Server (SBS) 2003, Microsoft ® Windows Small Business Server (SBS) 2003 R2, Microsoft ® Windows Small Business Server (SBS) 2008, Microsoft ® Windows Small Business Server (SBS) 2011 Runtime Microsoft ® .Net Framework 3.5 SP01(2 ); Microsoft ® .Net Framework 4.0 (for country package versions 3.90 or higher)(2 ); Microsoft ® Access Database Engine 2012 Redistributable (Download link: http:// www.microsoft.com/en-us/download/details.aspx?id=13255) SQL Server Microsoft ® SQL Server 2005 SP2-4, Microsoft ® SQL Server 2008, Microsoft ® SQL Server 2008 R2, Microsoft ® SQL Server 2012(1 ) SAP Business One 8.82, 9.00 (please refer to Support e d Pa t c h Le v e ls for c ore suit e a ddons below) Dashboards Adobe Shockwave Flash Player (latest available version) * System requirements as outlined on http://sappartneredge.com/B1/platforms take precedence. (1 ) (2 ) (3 ) Microsoft ® SQL Server 2012 is only supported as of coresuite country package 4.0. The Client Profile is not sufficient. The full .NET Framework must be installed. Windows XP will only be supported by coresuite until the 8th of April 2014. System requirements for coresuite framework and country package 7 Procedure for SAP Business One updates Make sure that you have installed the latest coresuite modules before you install any SAP Business One update. Also make sure that you download and install the relevant SAP Dlls, because they are required for the add-on to communicate correctly with the coresuite modules. Procedure for coresuite module updates Make sure each SAP Business One client application is at least started once explicitly as Administrator (via right-click on the SAP Business One icon) for the module update(s) to be completed successfully (as described above). If the update is not performed correctly, the following issue will occur: https://helpdesk. coresystems.ch/entries/23127347. Supported/Faulty SBO patch levels Please check the following list before you set up or upgrade any customer system. SAP Business One patch levels need to be tested before they can be released for coresuite products. Therefore, they might be released with a delay. a) Supported Patch Levels for coresuite add-ons SAP Business One 9.0 (32-bit and 64-bit Client Application installations)(1 )(2 )(3 ) PL04, PL05, PL06, PL07(5 ), PL08(5 ), PL09(5 ) HF01, PL10(5 ) HF01, PL11(5 ), PL12, PL13, PL14 SAP Business One 8.82 PL00(4 ), PL01(4 ), PL02(4 ), PL04, PL05, PL06, PL07, PL08, PL09, PL10, PL11, PL12, PL13, PL14, PL15, PL16, PL17 SAP Business One 9.0 HANA version (32-bit) PL09 HF1, PL10, PL10 HF1 (1 ) (2 ) (3 ) (4 ) (5 ) For comprehensive details on using coresuite on SAP Business One 9.0, please refer to the following FAQ entry: https://helpdesk.coresystems.ch/entries/23208737 Please note that for 64-bit clients, the 32-bit DI-API has to be installed also. When working with Crystal Reports, please refer to the following FAQ entry: https:// helpdesk.coresystems.ch/entries/25050472 coresuite for SAP Business One 8.82 PL00 - PL02 has been released with restrictions for coresuite 3.30 or higher, because they were released during the ramp-up phase. On SAP Business One 9.0 PL07-PL11 the connector might crash during the configuration, resulting in endless spinners or error messages. The connector might also crash at any point during operation. This is due to an SAP incident (see SAP Note 2019495). b) Faulty Patch Levels in connection with the coresuite add-ons SBO 9.0 PL09 (SAP Note 1968216 - UI API DataBind.Alias and DataBind.TableName do not work when adding and binding an EditText to a UDO form. This issue corrupts add-ons.) SBO 8.82 PL03 (SAP Note 1681796 - Add-on menus cannot be created) SBO 8.81 PL05 & 06 (we recommend to upgrade to SBO 8.81 PL07 or higher) SBO 8.81 PL11 (SAP Note 1681796 - Add-on menus cannot be created) SAP Business One hotfixes SAP Business One hotfixes are officially not supported for coresuite products. However, if you do need an SAP Business One Hotfix, we can provide the relevant sips which you can then download manually. Please contact our support team (you will find the contact details at the end of this document). System requirements for coresuite framework and country package 8 Extended requirements coresuite cube Software requirements SAP Business One Supported SBO patch levels are listed here. Operating system Windows Server 2003, Windows Server 2008, Windows Server 2012 SQL Server Microsoft SQL Server 2008 Standard Edition SP2 or higher Analysis Services 2008 SP2 Standard Edition or higher Reporting Services 2008 SP2 or higher for Reporting Services reports Microsoft Excel Microsoft Excel 2007 or higher for Excel reports coresuite modules For the coresuite finance cube: coresuite country package with the current version of the coresuite accounting and coresuite designer modules, which must be installed for at least one user. Before installing the cube, you must also make sure that your system meets the requirements specified under https://helpdesk.coresystems.ch/entries/21841652. Reported support issues caused by not following these guidelines will be charged. Multi-Cube installations based on SAP Business One localizations with segmented accounts are supported from SAP Business One 8.82 PL08. System requirements for coresuite framework and country package 9 coresuite eCommerce Minimum hardware requirements The minimum hardware requirements are prescribed by ePages and SAP Business One. They must be fulfilled in order to use eCommerce. For further information please see www.epages.de and www.sap.com (http://sappartneredge.com/B1/platforms). Please also refer to the system requirements for coresuite products. Make sure that enough memory (RAM) is available on the server on which the eCommerce interface is running. The required memory for the interface is about 100-150MB. However, this depends on the number of processes. If you are not sure if your hardware meets the requirements, please do not hesitate to contact us under [email protected]. Software requirements Operating system Windows Server 2003, Windows Server 2008, Windows Server 2012 Runtime Microsoft .Net Framework 3.5 SP01 SQL Server Microsoft SQL Server 2005, Microsoft SQL Server 2008, Microsoft SQL Server 2012 SAP Business One See Support e d/F a ult y SBO Pa t c h Le v e ls under System requirements for coresuite ePages Until Version 2.0.6: ePages version 5.04 PL12 or higher (Windows and Linux version) As of version 2.10: ePages version 6.13.1 or higher License key extension for Web Services is needed Other requirements The coresuite framework or swissAddOn framework must be installed. coresuite eCommerce must be installed on the Microsoft SQL Server. The SAP Business One client must also be installed on the server. You need an SAP licence for eCommerce (e.g. Limited CRM User, Add-on Access User). Important information The pricing cartridge for ePages does not support the new features of SAP Business One 9.0 yet. System requirements for coresuite framework and country package 10 System requirements for coresuite.com cloud and mobile When you use coresuite.com cloud and coresuite.com mobile, data from the ERP system is replicated on mobile devices and web applications. These devices and applications might not have the same performance as normal computers and servers. We recommend project management by coresystems to ensure optimal performance. System requirements for coresuite.com cloud and mobile 11 Extended requirements coresuite.com cloud connector for SAP Business One Before you install the coresuite.com cloud connector, make sure that your system meets the software and hardware requirements for SAP Business One. For more information go to www.sap.com. A list of the patch levels supported by coresuite is available here: System requirements for coresuite framework and country package Hardware requirements Processor Intel Pentium 4 (or similar); Dual-Core processors are recommended Memory (RAM) 500MB available Hard Disk 5GB available Software requirements Operating system Details under: System requirements for coresuite framework and country package Runtime Details under: System requirements for coresuite framework and country package SQL Server Details under: System requirements for coresuite framework and country package Exception: at least Microsoft SQL Server 2008 SP3 SAP Business One Details under: System requirements for coresuite framework and country package coresuite time If you record efforts, expenses, mileages, material or working time on mobile devices or on the coresuite.com business client you need at least one coresuite time license in SAP Business One. Other requirements Internet connection 512kbit/sec (faster connection recommended) Validations or changes to the Stored Procedures SBO_SP_TransactionNotification and SBO_SP_PostTransactionNotice can block the SAP Business One DI API and cause synchronization problems. If changes have been made, you must check them with coresystems before using the connector (subject to charge). SAP allows own code to be added to the SBO_SP_TransactionNotification and SBO_SP_PostTransactionNotice Stored Procedures. Please note that adding and/or modifying own code in either Stored Procedure can have a negative impact on the coresuite.com cloud connector (synchronization issues or blocking of the SAP Business One DI API). We therefore suggest that you verify any changes with coresystems in advance (chargeable service). System requirements for coresuite.com cloud and mobile 12 coresuite.com cloud connector for SAP Business All-in-One System requirements for the SAP ECC system SAP ECC Release 6.0 SP 19 or higher SAP NetWeaver 7.0 SP 14 or higher Web Services on SAP are active and accessible SAP technical user for Web Service SAP user with development and transport authorization For user-defined fields and enhancements: SAP user with developer key System requirements for the Message Broker Windows Server Any Windows Server with .NET 4.0 framework RAM At least 256MB available HDD The program itself requires minimal disk space. However, the log files can grow big quickly and take several gigabytes. This is why we recommend you have 50GB free space. Log files retention policy should be considered and implemented to keep the HDD requirements lower. Remote access Installation and administration of the Message Broker requires a (remote or physical) access to the machine, with administrative rights (necessary to install/update program binaries and start/stop windows service). Network connectivity The following firewall ports have to be opened in order to make E4C work: SAP ECC --> Message Broker host One port has to be opened, the port number is easily configurable and it depends on the configuration of the Message Broker web service. Message Broker --> One port has to be opened; the port number depends on the SAP SAP ECC host internet Communication Manager configuration. The default is (8000 + SAP system number). Message Broker --> Currently, two ports need to be opened: 443 and 9443; both for coresuite cloud HTTPS communication. host (intranet --> internet) Note that, although E4C handles bidirectional communication, from the point of view of the network connectivity, all connections between E4C and coresuite cloud are outgoing connections. This is why no inbound connections/ports (from internet to intranet) on the firewall need to be opened to enable receiving inbound messages. System requirements for coresuite.com cloud and mobile 13 coresuite.com cloud connector for Microsoft Dynamics NAV Before you install this connector, make sure that your system meets the software and hardware requirements for Microsoft Dynamics NAV. For more information go to http:// msdn.microsoft.com/en-us/library/dd301054.aspx. Hardware and software requirements The coresuite.com cloud connector for Microsoft Dynamics NAV is built on the Mobility Studio of To-Increase. The hardware and software requirements have to meet the requirements for the Mobility Studio. For further information visit http://www.to-increase.com. Other requirements Internet connection 512kbit/sec (faster connection recommended) System requirements for coresuite.com cloud and mobile 14 coresuite.com mobile iOS Minimum hardware requirements Mobile device(1 ) iPhone 4, 4S, 5, 5C, 5S iPad 2, 3, iPad air iPod touch 4, 5 iPad mini 1, iPad mini retina Printer Any AirPrint-enabled printer (iPhone, iPad or iPod touch from iOS 4.2 onwards). For more information on AirPrint, please see: http://support. apple.com/kb/ht4356. Bar code scanner/ card reader Any bar code scanner and card readers that can be connected to the iPhone, iPad or iPod touch and which works as keyboard (check the specifications of the relevant device for more information). Bar codes These are the supported barcode types: EAN-13/UPC-A EAN-8 Code 39 (aka Alpha39, Code 3 of 9, Code 3/9, Type 39, USS Code 39, or USD-3) Code 93 Code 128 (aka UCC/EAN-128) Codabar DataBar (RSS) Interleaved 2 of 5 QR Code Software requirements Operating system iOS6, iOS7(2 ) Other requirements Internet connection Working data connection to the internet (1 ) (2 ) The mobile device must support the below listed operating systems and must run one of them. iOS7 is supported with coresuite.com mobile version 2.3.13 and higher Note about iOS4: With the end of life/end of support for iOS4 by Apple, coresystems will only support devices running on iOS4 until November 30, 2012. iOS4 is only fully supported until coresuite.com mobile version 2.3.6. Note about iOS5: With release 2.4 of coresuite.com mobile for iOS, coresystems stopped supporting iPhones/iPads running on iOS5. Note about iOS6: When Apple releases iOS8 in autumn 2014, the next version of coresuite. com mobile for iOS will no longer support iOS devices running on iOS6. System requirements for coresuite.com cloud and mobile 15 coresuite.com mobile Android Important information for Android devices In general, coresuite mobile Android can be installed on any Android device running a supported operating system. However, coresystems does not guarantee that the application runs seamlessly on all of them. The application is tested by coresystems on the following devices: Samsung Galaxy Tab3, S2, S3, S4 and Nexus. If you use any other device, you must test the application yourself. coresystems only provides limited support and does not guarantee to solve all issues occurring on devices that are not tested by coresystems. Minimum hardware requirements Mobile device Storage card with at least 1GB available space Memory 512MB recommended Bar code scanner/ card reader Any bar code scanner and card readers that can be connected and which works as keyboard (check the specifications of the relevant device for more information). Software requirements Operating system Android 4.1 or higher Other requirements Internet connection Working data connection to the internet System requirements for coresuite.com cloud and mobile 16 my.coresuite.com Minimum hardware requirements Minimal Recommended Processor Windows: x86 or x64 1GHz Mac: Intel Core Duo 1.83GHz Dual-Core processor Memory (RAM) 1024MB 2048MB Resolution 1024x768 1280x1024 or higher Software requirements Runtime Silverlight 5 (latest available version) Operating system and web browser Operating system/browser IE 9+ Firefox Safari 3.6+ 5.1+ Chrome 12+ Windows Vista x x - x Windows 7 x x - x Windows 7 SP1 x x - x Windows Server 2008 SP2 - x - x Windows Server 2008 R2 SP1 x x - x Windows Server 2003, Windows XP SP2, SP3 - x - x Macintosh OS 10.5.7+ (intel-based) - - x - Other requirements Internet connection 512kbit/s (faster connection recommended) System requirements for coresuite.com cloud and mobile 17 coresuite.com resource planner Minimum hardware requirements Minimal Recommended Processor Windows: x86 or x64 1GHz Mac: Intel Core Duo 1.83GHz Dual-Core processor Memory (RAM) 1024MB 2048MB Hard disk S-ATA with at least 2GB free storage SSD with at least 4GB free storage (with an SSD, the performance of the software can be increased up to 4 times) Resolution 1024x768 1920x1200 Software requirements Runtime Silverlight 5 (latest available version) Operating system and web browser Operating system/browser IE 9 IE 8 IE 7 IE 6 Firefox Safari 3.6+ 5.1+ Chrome 12+ Windows Vista x x - - x - x Windows 7 x x - - x - x Windows 7 SP1 x x - - x - x Windows Server 2008 SP2 - - - - x - x Windows Server 2008 R2 SP1 x x - - x - x Windows Server 2003, Windows XP SP2, SP3 - x - - x - x Macintosh OS 10.5.7+ (intelbased) - - - - - x - Other requirements Internet connection 512kbit/s (faster connection recommended) To print, send e-mails with attachments and open PDFs directly, you need to mark the application as trusted. Follow the steps described at https:// helpdesk.coresystems.ch/entries/21742208. System requirements for coresuite.com cloud and mobile 18 coresuite.com checklist designer Minimum hardware requirements Minimal Recommended Processor Windows: x86 or x64 1GHz Mac: Intel Core Duo 1.83GHz Dual-Core processor Memory (RAM) 1024MB 2048MB Hard disk S-ATA with at least 2GB free storage SSD with at least 2GB free storage (with an SSD, the performance of the software can be increased up to 4 times) Resolution 1024x768 1280x1024 or higher Software requirements Runtime Silverlight 5 (latest available version) Operating system and web browser Operating system/browser IE 9 IE 8 IE 7 IE 6 Firefox Safari 3.6+ 5.1+ Chrome 12+ Windows Vista x x - - x - x Windows 7 x x - - x - x Windows 7 SP1 x x - - x - x Windows Server 2008 SP2 - - - - x - x Windows Server 2008 R2 SP1 x x - - x - x Windows Server 2003, Windows XP SP2, SP3 - x - - x - x Macintosh OS 10.5.7+ (intelbased) - - - - - x - Other requirements Internet connection 512kbit/sec (faster connection recommended) System requirements for coresuite.com cloud and mobile 19 CONTACT For more information and support, please visit our website: www.coresuite.com Infoline: +41 (0) 56 500 22 22 Address: coresystems ag Villa im Park 5210 Windisch Switzerland
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