WIPRO AND SALESFORCE.COM BUILDING TOMORROW’S BUSINESS...TOGETHER 200+ enterprise-class process transformation engagements on Salesforce Collaboration with AppExchange, Partners for MDM, Data Migration, CPQ, Field Service, M2M Global salesforce.com partner for over Dedicated ‘SaaS Center of Excellence’ with 60+ Salesforce Frameworks & Accelerators 8 Years 500+ certified Salesforce Consultants WITH SOLUTIONS THAT ADD BUSINESS VALUE THROUGH DISRUPTIVE TECHNOLOGIES UNLOCK CRM CRM INDUSTRY FRAMEWORK Comprehensive Siebel2Salesforce migration framework to help unlock value of your legacy CRM Domain-centric frameworks to accelerate CRM transformation through process enrichment on Salesforce HISTORICAL DATA MANAGER SALES ANALYTICS Integrated BI solution for customer insights – all in a single view on salesforce.com One-stop shop to manage archived Salesforce data seamlessly WIPRO SOCIAL HUB WIPRO PROJECTILE CUSTOMER SERVICE BPaaS Collaborate across enterprise functions for a delightful user experience Managing salesforce.com implementations, leveraging the power of collaboration Seamless omni-channel customer experience leveraging M2M and Analytics Sales Cloud More than 150 Sales Cloud implementations till date; covering complete sales process spectrum from lead to order management, along with niche processes such as special price authorization, CPQ, contract management, partner communities, and other inter-dependent processes across different devices. Service Cloud Over 100 implementations covering the complete service lifecycle including contact center, case-to-resolution, customer self-help, communities, and knowledge management, along with processes such as service contract management, field service and M2M. EXPERTISE ACROSS THE SALESFORCE.COM SPECTRUM Marketing Cloud Solutions on social marketing applications, including partner applications like Eloqua, Marketo, and the Salesforce Marketing Cloud components. Salesforce Platform Application development, application extension and customized application build on Salesforce1 platform, along with frameworks that help migrate legacy ‘edge’ applications. AppExchange Partner Solutions Collaboration and experience in working with leading AppExchange Partners and Cloud solutions – BigMachines, Dell Boomi, Informatica, ServiceMax, Cast Iron, Eloqua, Marketo and others. ENABLING ENTERPRISES ACROSS INDUSTRIES TO CONNECT WITH CUSTOMERS BETTER HEALTHCARE Transformed the sales process for a leading international healthcare and security services firm, with 60% improvement in pipeline visibility and 40% increase in cross-sell conversion rates, leveraging Sales Cloud. BANKING Transformed the sales process for 1000+ users across 17 business units for a large US-based multinational banking firm, reducing lead-time and improving collaboration across multiple teams. MANUFACTURING Transformed the 'Market-to-Order' process for a leading multinational engineering electronics conglomerate, improving lead conversion rates and reducing process expenditure across 10,000+ users. MEDIA & PUBLISHING Developed an integrated mobile CRM for a leading global provider of digital energy learning solutions, reducing the time to access data and close deals by 75%. ENERGY Improved the sales performance, efficiency and lead qualification rate for a large energy generator and supplier in Western Europe through a 360° customer view. DO BUSINESS BETTER www.wipro.com © WIPRO LIMITED 2014 CONSULTING | SYSTEM INTEGRATION | BUSINESS PROCESS SERVICES IND/BRD/OCT 2014-DEC 2015