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Issue
Contact
Accommodation
(University)
[email protected]
028 9097 4525
Accommodation
(non-University)
SU Advice Centre
[email protected]
Debt / money
problems
SU Advice Centre
[email protected]
Disability / dyslexia /
mental health support
Disability Services
[email protected]
Student Support
English Language Support Queen’s INTO
[email protected]
Emergency on campus
x2222 or 028 9097 5099
Employment / CV /
interview skills
Careers, Employability & Skills
[email protected]
Essay writing / study /
presentation skills
Learning Development Service
[email protected]
Exceptional Circumstances
www.qub.ac.uk/sgc/ec
Fees (tuition)
Student Finance
[email protected]
Fees (accommodation)
[email protected]
Harassment / bullying
www.qub.ac.uk/directorates/
AcademicStudentAffairs/
AcademicAffairs/StudentAntiBullyingHarrassmentPolicy/
Illness affecting study
Personal tutor / Advisor of Studies
Leaving / Changing course Personal tutor / Advisor of Studies
Missing or
injured person
x2222 or 028 9097 5099
Part-time job
Oncampus Jobs
[email protected]
Postgraduate awards
or advice
Postgraduate Centre
[email protected]
Student card, confirm
student status letter
Information Assistants
[email protected]
Stress / anxiety /
homesickness /
depression
Counselling Service
Freephone 0808 800 0016
(24 hour)
Visa / immigration
International Student
Support
[email protected]
1
International & Postgraduate Student Centre
2
Student Guidance Centre
• Information Desk for general queries
• Careers, Employability & Skills
• Counselling & Wellbeing
• Disability Services
• Student Finance
• Learning Development Service
• Registry Services (records, exams)
• Erasmus & Study Abroad, Oncampus Jobs
• Science Shop, Educational Development
3
Students’ Union, including Advice Centre,
Enterprise SU and Sabbatical Officers
qub.ac.uk/studentinfo
Queen’s has a network of student support to help
you make the most of your time at university.
Academic
Personal Tutor
Each undergraduate student is assigned a Personal
Tutor whose role is to be a point of contact and support
within your School. Personal Tutors will listen, support
you as you reflect on your Personal Development Plan
and, where appropriate, refer you to a University or
Students’ Union service for specialised assistance.
Fee Information
Your GP (doctor)
The Student Finance Office provides information on the
assessment and collection of tuition fees.
www.qub.ac.uk/tuitionfees
Your doctor (GP) can help you with minor or ongoing
health issues, or to access specialist services you might
need. Register when you arrive, don’t wait until you
are ill. If you have an address within 10 miles of the
University, you can register with the University Health
Centre. www.universityhealthcentreatqueens.co.uk
Financial Support
The Student Finance Office also administers the
University Bursary Schemes and the Student Support
and Hardship Funds, which are available to help
students in financial difficulty.
www.qub.ac.uk/studentsupport
Scholarships and Awards
Skills and Support for Learning
The Learning Development Service is available to help
you with academic skills. You can have a one-to-one
appointment and/or attend a wide range of workshops
on topics including essay writing, referencing, time
management, presentation skills and preparation for
exams. LDS also offers support for maths and statistics.
www.qub.ac.uk/lds
Disability & Dyslexia support
Disability Services provides support to students with a
wide range of disabilities including physical disabilities,
mental health difficulties, sensory impairments, medical
conditions, Autistic Spectrum Disorders and dyslexia.
If you have a disability or acquire a disability whilst
studying at Queen’s, support can be arranged to meet
your individual needs. www.qub.ac.uk/disability
Money
Money Advice
The Students’ Union Advice Centre provides advice
and guidance on personal finance, debt management,
income maximisation and applying for bursaries.
www.qubsu.org/advice.asp
Students are able to apply for a range of scholarships
and awards.
www.qub.ac.uk/directorates/AcademicStudentAffairs/
AcademicAffairs/ScholarshipsAwards/
Oncampus Jobs
Oncampus Jobs advertises part-time jobs and one year
placement experience for students throughout the year.
To register with Oncampus Jobs, sign into Queen’s
online – www.qol.qub.ac.uk, then select Services > Other.
Health & Wellbeing
Student Wellbeing
Not sure where to go? Try www.qub.ac.uk/sgc/wellbeing
or email [email protected]
Counselling
Counselling is free and confidential to Queen’s
students, for students struggling with anxieties,
challenges, fears or other difficulties that are impacting
on your studies. www.qub.ac.uk/counselling or 0808
800 0016 (24 hour, free from mobile or land line)
Chaplaincies
There are 16 Chaplains and religious representatives
recognised by the University. The Chaplains offer a
warm welcome, support and advice (spiritual and
otherwise) to all members of the University community.
www.qub.ac.uk/chaplains
Accommodation
In University accommodation, get to know the three
Residential Life Co-ordinators and your Residential
Assistant. They organise social events and trips, can
help you to find out where to go, and be a listening ear
if you feel homesick or help find a way to get involved.
www.stayatqueens.com
International and Postgraduate
Visa, Immigration & International Support
International Student Support helps international
students to make the most of their experience at
Queen’s. They provide information, advice and guidance
on a range of issues, including visas. www.qub.ac.uk/isso
Postgraduate Support
The Postgraduate Centre is a dedicated space for
postgraduate students to study and socialise. The
Centre offers study facilities, training and seminar
rooms and dedicated staff to help and support any
postgraduate student. www.qub.ac.uk/postgraduate
Further details available on the Student
Gateway at: www.qub.ac.uk/studentinfo