THE MAGAZINE FOR BUSINESSES OCTOBER 2014 BUYING & USING UTILITIES FUTURE ENERGY MARKETS: WILL IT BE TIME FOR CHANGE? 8 MANAGEMENT Beat pass-through charges with a targeted strategy 18 SAVING 33 WATER Forming the basis of water market reform the voice of utility users Drive energy efficiency change with the right partners meuc SMART COOKIES THIS WAY When you’ve achieved so much already, the next big energy saving challenge is finding viable new strategies to keep savings coming…and coming. We’re helping United Biscuits plan for the future, to achieve acceptable ROI on investments out to 2020. But the future starts now. We’ve already completed 14 initiatives (saving £400,000 on only a 2-year payback period) and the next wave is soon to get the green light. Join us for tea and biscuits to find out how we can help accelerate your energy saving strategy. 0845 300 9146 [email protected] EDITOR’S WORD ALL CHANGE FOR FUTURE ENERGY MARKETS Peter Roper, Editor Major Energy Users’ Council PO Box 30, London W5 3ZT Tel: 020 8997 3854 Fax: 020 8566 7073 Email: [email protected] Web: www.meuc.co.uk Twitter: @meucevents Chairman: Andrew Bainbridge Email: [email protected] Director General: Andrew Buckley Email: [email protected] Membership Manager: Caroline Buckley Email: [email protected] Events Manager: Sandra Barradas Email: [email protected] Accounts Manager: Lyndsey James Email: [email protected] Events Administrator: Claire Slade Email: [email protected] THE MAGAZINE FOR BUSINESSES BUYING & USING UTILITIES Editor: Peter Roper Tel: 020 8365 7313 Fax: 020 8365 7313 Email: [email protected] Design: Richard Hill Email: [email protected] Advertising: Lyndsey James Tel:01823 666125 Email: [email protected] With Scotland’s independence referendum out of the equation for the time being the future for energy generation in ‘New Scotland’ still hangs in the balance until Whitehall clarifies the additional powers to be devolved. Energy suppliers and customers are expecting changes in energy policy to be limited to Scotland, which could have serious implications to major consumers in England and Wales. Plus with the general election in May, and investors holding back until they know for certain what the future holds, this winter could see the threat of the lights going out being closer than ever. To help major consumers understand in IN THIS ISSUE 4 MEUC Views Andrew Buckley warns of a credibility gap in the market created by political posturing as the election approaches 6 MEUC News Eddie Proffitt explains why winter gas prices continue to look attractive while Hugh Conway examines the threat of tight capacity margins this winter 8 Energy Management Mark Cavill suggests ways to avoid high pass through charges 10 & 11 Energy Management Peter Roper talks to Louise Powell about how ISO 50001 can help prepare businesses for an uncertain energy future Publisher: Andrew Bainbridge Tel: 020 8997 2561 Fax: 020 8566 7073 Email: [email protected] 12 Energy Savings How one organisation cut 15% from its energy bills by adopting simple measures Subscriptions: Tel: 020 8997 3854 Fax: 020 8566 7073 Email: [email protected] 14 Competition Roland Gribben gives an overview as energy regulators line-up for a CMA battle Print: Premier Print Group, London Tel: 020 7987 0604 ISDN: 020 7510 2278 Web: www.premierprintgroup.com Utilities is published five times a year by MEUC for its members and for large utility customers. The publishers are not responsible for any statement made in this publication. Data, discussions and conclusions developed by authors are for information only and not intended for use without independent substantiating investigation on the part of potential users. Opinions expressed are those of the authors (or contributor to discussion) and are not necessarily those of MEUC, Buying and Using Utilities or its publishers.© MEUC 2014 Twitter us at @meucevents 16 Energy Darren Lennon looks at what the upcoming Triads season has in store 18 Energy Management James Axtell says with the right partners energy efficiency can drive change more detail what this might mean the MEUC’s Autumn Regional Energy Forums features a line up of top industry experts to provide much needed advice. (See pages 19-23 for the full programme) The events – “All Change for Energy Markets” – will explore issues including: What benefits can you expect to derive from the industry’s (and Government’s) enthusiasm for demand side management? How will the costs of EMR be paid and what should larger customers be budgeting for the additional burden of pass through charges covering the cfd’s and the capacity market? What lies ahead for gas and electricity buyers and the Big Six subject to CMA scrutiny? ESOS also figures on the agenda, as do prospects for gas and electricity prices and latest thoughts on risk management forward purchasing. Look forward to meeting you at one of the events. 19 -23 Energy Forum Preview MEUC focuses on the pitfalls and opportunities awaiting business customers in the coming year and highlights what can be done to prevent the lights going out 24 Reducing Energy Anthony Mayall explains how to turn savings into a long-term energy reduction strategy 26-27 Parliamentary Insights Geoff Davies outlines significant developments overshadowed by the Scottish Referendum 28 Energy Brokers Omar Rahim warns of the 7 deadly sins of broker practices 30 Auction Prices Latest trends in the electricity markets 32 Water Mark Powells gives an update on progress towards competition 34 Managing Demand Andy Pennick offers advice on how to use power more effectively 36 News Greenpeace fears backroom deal over Hinckley Point 38 News MEUC Chairman Andrew Bainbridge celebrates his birthday in the village that bears his name 38 MEUC events Key dates for your diary This magazine is also available in electronic format. If you would prefer to download B&UU rather than receive a print version please email: [email protected] with your contact details. OCTOBER 2014 B&UU 3 MEUC NEWS MIND THE GAP Andrew Buckley Director General, Major Energy Users’ Council The energy markets regularly have a knack of confounding the pundits and now seems no exception. Hostilities rage in the Middle East again, yet oil prices are below $100 a barrel and seemingly heading south. The ceasefire in the Ukraine looks no nearer becoming permanent, yet gas prices remain benign. And to top it all, EDF withdraws two nuclear stations for emergency repair and National Grid enlists the support of industrial customers to keep the lights on this winter, yet power prices show hardly a flicker. Far from making it better, things seem to be going from bad to worse. Politicians jockeying for sound bites for “20 month price freezes” or for “breaking up the Big Six” may sound good at the time but are hardly likely to bring forward the investment we so badly need. Have the markets gone to sleep? I think not, it’s not in their nature. Maybe traders believe there are other factors at work, more deep-seated and likely to outlast these current crises. The rise of US shale and oil with consequential release of coal onto world markets; the growth in renewables generation; credit concerns in China; the restart of Japanese nuclear and the prolonged malaise in Europe all come to mind. But markets move on sentiment and sentiment can change in a flash. I guess it would be a brave buyer who would want to rely solely on the day ahead markets for this winter’s supplies. Complexity and Credibility Alas I&C customers in Britain have more to cope with than the vagaries of the market just now. I believe the political posturing as the election approaches threatens to create a credibility gap between announced intent and the realities of 4 B&UU OCTOBER 2014 maintaining future supplies at affordable prices. Efforts to combat climate change, back on the world stage again in New York, must also be factored in. Meanwhile the civil servants press on in their bid to complete their highly complicated Electricity Market Reform before time is called on the Secretary of State for Energy and Climate Change. Complexity continues to be added to complexity. How, for example, will the guaranteed prices in the new generation contracts be paid for over their many years ahead? No surprise that it will be us, the customers, who will pick up the bill but these surcharges may turn out to be even higher than predicted if market trends continue as they are. Whether politicians like it or not our energy future is out of their direct control. No longer to be decided through strategic national investment they too must grapple with the privately owned giants who inherited the energy silverware. But the market we are told is not working and needs “resetting”. 25 years on from the first competitive power contracts for larger customers, should we not legitimately ask why not? Have the regulators not had sufficient resources nor wit to deliver? Far from making it better, things seem to be going from bad to worse. Politicians jockeying for sound bites for “20 month price freezes” or for “breaking up the Big Six” may sound good at the time but are hardly likely to bring forward the investment we so badly need. The plant margin continues to reduce and National Grid warns of trouble ahead if not this winter then next. But the suppliers must await their fate 12 or 18 months down the line before the Competition Enquiry pronounces. Larger customers can play their part in keeping the lights on and we have long argued that it makes more sense to help reduce demand than offer big premia on market rates for more and more intermittent renewables generation combined with subsidies for maintaining plant back up through the capacity market. This sounds to me like paying twice to achieve one result, which is ok if really necessary but if customers can deliver the equivalent emissions reductions cheaper then surely they need to be taken more seriously than the tortuous electricity demand reduction auction. Join the Energy Futures Debate Judging from the above – all mainly voiced to me by MEUC Members – there will be plenty of debate and comment at our three Energy Roadshow events we are holding in London, Bradford and Birmingham during October. This will be our eleventh national roadshow series with the presentations, interviews and debates complemented as usual with the delegate electronic voting and the travelling networking exhibition. Attendance, lunch and refreshments are free for business customers. You can register on our website at www.meuc.co.uk Visit www.meuc.co.uk The energy supplier with a uman touch Make the change to Haven Power. It’s about more than just good customer service, it’s about making a difference to you and your business. Finding you the best electricity deal and going the extra mile. Making you feel truly valued. That means getting the simple things right and being there when you really need us. Haven Power: the supplier with a human touch. u British-based u Business electricity specialist u Named contact Call our UK based experts on Mike Watts I&C Business Development Manager – Major Accounts 01473 707755 www.havenpower.com MEUC NEWS WINTER POWER CAPACITY AND DEMAND Hugh Conway Chairman of MEUC’s Electricity Group Early in September the tabloid press went into a frenzy with doom laden predictions of winter power cuts. Since then its attention has been diverted by the Scottish referendum and international issues. Back in June Ofgem had estimated there would be between 2.7 GW and 5.4GW of spare operational power plants on the system – a capacity margin of between 5 &10 per cent over and above peak winter demand. The Grid said at the time it believed emergency measures were unlikely but notwithstanding announced two schemes, Supplemental Balancing Reserve (to encourage mothballed plants to make themselves available) and Demand side Balancing Reserve (to incentivise businesses to reduce demand at critical times or start up backup generation). A tender was issued to those participants who had expressed an interest in Demand side Balancing Reserve (DSBR) asking for up to 300MW of capacity, which the Grid wished to pilot. However the situation has deteriorated somewhat since – hence the tabloid headlines. It is now estimated that up to 3.67GW of capacity is now in doubt as a UK WINTER GAS PRICES CONTINUE TO LOOK ATTRACTIVE Eddie Proffitt Chairman of the MEUC’s Gas and Carbon Group UK winter natural gas prices have recently fallen amid forecasts for warmer-than-usual weather and reduced risks of supply disruptions via Ukraine. Gas for the six months from October on Britain’s National Balancing Point declined to its lowest since August 4 on the ICE Futures Europe exchange in London. NATO said Russia embarked on a “significant” withdrawal of its forces from Ukraine, adding to signs that a truce is taking hold between the government in Kiev and separatist groups. The winter contract has lost 5.6 per cent since June 16, the day Russia halted gas supplies to Ukraine in a debt and price dispute similar to that which reduced flows to Europe in 2006 and 2009. Ukraine, which transports 15 per cent of Europe’s gas 6 B&UU OCTOBER 2014 demand, will seek “some volume of gas” from Russia’s OAO Gazprom at a provisional price until April. Meetings have taken place between the EU, Russia and Ukraine representatives, as the risk premium that was previously built into the curve over potential supply issues lessens. Reports indicate a warm start to the winter, pushing down the front of the curve. European storage sites are at record levels, according to Gas Infrastructure Europe, a Paris-based lobby group. EU facilities contained 75.7 billion cubic meters of gas last month, or 91 percent of total capacity, GIE data show. Centrica Plc said inventories at Rough, the UK’s biggest storage site, may pass their maximum capacity by mid-October, calculated using historical maximum volumes. result of a series of incidents and much seems unlikely to be contributing before the winter. As a result the Grid announced early in September that DSBR contracts were likely to be awarded to virtually all companies that had put together valid tenders and that it would also begin recruiting idle or mothballed power plants under the Supplemental Balancing Reserve (SBR) scheme. It has also now announced the outcome of its tender for DSBR and was in the process of finalising contracts with participants, in total representing 319MW across 431 sites (MPANs). Additional detail on the contracts awarded has been published on the Grid website. It also announced that there would be further opportunities to participate for winter 2015/16 and said it remained its intention to promote and stimulate a growing demandside services sector. With this in mind, it is worth noting it would be tendering for the 2015/16 winter requirement across two tender events opening in October 2014 and spring 2015. China’s per capita carbon emissions overtake EU’s China surpassed the European Union in pollution levels per capita for the first time last year, propelling to a record the worldwide greenhouse gas emissions that are blamed for climate change. Each person in China produced 7.2 tons of carbon dioxide on average compared with 6.8 tons in Europe and 1.9 tons in India in 2013, according to the study by the Tyndall Centre and the University of Exeter’s College of Mathematics and Physical Sciences. China passed the USA. in terms of overall carbon emissions seven years ago and remains the world’s biggest fossil fuel emissions producer; however the U.S. remains far ahead per head at 16.5 tonnes. Emissions grew 4.2 per cent in China, 2.9 per cent in the USA and 5.1 per cent in India last year. The EU’s pollution level declined 1.8 per cent because of weaker economic growth. While China’s pollution is mainly due to its use of coal – the country gets about 65 per cent of its energy from this fuel – 16 per cent of its emissions come from exported goods, for example to Europe. Visit www.meuc.co.uk We provide solutions tailored to your requirements. As a leading Swiss energy company with local presence in more than 20 European countries, we offer bespoke products and services in electricity, gas, emissions and renewable certificates. Our experienced origination team is readily available to propose innovative, custom-tailored solutions to meet your specific requirements, be it procurement, access to commercial markets, or hedging against price risks. Axpo UK Limited | 38 Threadneedle Street | London EC2R 8AY | T 0207 448 35 70 www.axpo.com ENERGY MANAGEMENT BEAT RISING PASS-THROUGH CHARGES WITH TARGETED ENERGY MANAGEMENT Mark Cavill, Energy Services Manager at GDF SUEZ Energy UK, sounds the alert for high TNUoS charges this winter and outlines how major energy users can reap the rewards of intelligent energy management. The pass-through charges levied by National Grid to cover the Network costs of electricity transmission and distribution are set to increase once again this year. In particular, the charges for energy consumed during the three annual peaks in electricity demand, known as Triads, will continue their meteoric rise. Triads are the three half-hour periods in each winter season (November to February) that have the highest demand peaks on the network. The TNUoS (Transmission Network Use of System) charges that appear on electricity bills each year are based on average electricity consumption during these periods. Escalating charges We have been monitoring TNUoS charges for many years and have been alarmed by the recent rapid increases (see Table 1). In Northern Scotland, for example, the annual charges have gone up by an incredible 378% since 2009. The good news is that, because these charges relate directly to the amount of energy a business consumes during the three Triad periods, it is possible to significantly reduce your direct costs by reducing energy consumption at these times. To help businesses do this, some energy suppliers offer Triad warning services. These provide regular forecasts each year, giving a fair warning of the expected peaks in demand and enabling businesses to manage their consumption accordingly. Triads typically occur between 4pm and 6:30pm from Monday to Thursday. However, just to buck the trend, last year one of the periods did occur on a Friday (6th December 2013) This was the first Friday Triad in over 30 years… Energy management Avoiding high TNUoS charges is about managing your demand carefully. It’s about shifting demand away from the peak periods, perhaps by shutting down non-essential equipment, or running your own on-site generators for the period of the expected Triad. Anything you can do to reduce your consumption of Network supplied electricity at these times will directly reduce your annual TNUoS charges. Manipulating energy consumption in this way is a useful supplement to your business’s overall energy-efficiency efforts, but is no substitute for long-term energy management. It’s about shifting demand temporarily rather than reducing it permanently. Significant sums can be saved by avoiding high TNUoS charges. Network balancing act Levying high TNUoS charges is just one tool used by National Grid to help it balance supply and demand on the electricity Table 1: TNUoS charges 2009-2015. TNUoS Actual HH Values (£/kW) Zone No. Zone Name 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 1 Northern Scotland 3.38 5.87 6.54 10.74 11.05 16.17 2 Southern Scotland 9.07 11.22 11.73 16.00 16.79 21.24 3 Northern 12.06 14.52 15.68 19.66 22.35 26.94 4 North West 16.54 18.43 19.45 22.84 25.18 29.64 5 Yorkshire 16.30 18.34 19.58 23.18 25.49 30.25 6 N Wales & Mersey 16.89 18.89 20.20 23.64 25.63 29.72 7 East Midlands 19.13 20.93 22.21 25.45 28.21 33.10 8 Midlands 20.53 22.69 23.81 27.36 29.20 33.78 9 Eastern 20.01 21.84 22.67 25.95 29.89 34.63 10 South Wales 23.68 22.52 22.85 25.26 27.54 32.32 11 South East 23.84 24.63 26.74 28.25 32.83 37.66 12 London 25.90 26.76 27.94 31.17 34.08 38.55 13 Southern 24.47 25.49 27.57 30.61 33.75 38.79 14 South Western 25.63 26.06 28.41 31.06 33.55 38.70 Use of System Charges published by National Grid 8 B&UU OCTOBER 2014 network. The high charges are essentially a disincentive to use energy at these times. National Grid also offers a range of services that offer positive incentives for businesses to manage their loads, and assist in its network balancing efforts. These demand-side response services provide a valuable way for major energy users to earn an income from their ability to load manage. One of the factors that National Grid needs to control is system frequency. National Grid has a legal obligation to keep the frequency of the electricity transmission system within one per cent above or below 50Hz. If system frequency strays towards the outer limits, it must immediately be rectified to prevent system failure. Frequency control To help National Grid maintain the correct frequency, it awards Frequency Control contracts, which are administered by specialist energy suppliers like ourselves Frequency response relays are installed on the customer’s site at agreed locations. These relays automatically trip when system frequency drops below an agreed level, shutting down the area of the plant associated with that relay. Customers agree the times during which these relays are ‘armed’ and available for tripping, and are paid an availability fee for those periods. Such services are only suitable for processes that can withstand an instantaneous and unexpected loss of supply, without detriment to safety or product quality. For businesses that can’t withstand instantaneous shutdown, but can manage their load at short notice, other services are available. The Short-Term Operating Reserve (STOR) service requires businesses to either shutdown part of their processes or start up standby generation in response to a request from National Grid. In return, they receive an availability payment (£/MWh) for all periods when load is made available, as well as a utilisation fee (£/MWh) every time they are called on to load manage. Unique opportunity Major energy users are in a unique position to help National Grid balance the electricity transmission network, thanks to their ability to manage electricity consumption accurately across often very large sites. This flexibility also gives them the opportunity to manage loads at times when transmission charges are expected to be especially high, during the Triad periods. Manipulating energy use with the support of an experienced supplier can therefore be the key to unlocking significant savings or, at the least, minimising punitive pass-through charges for many large energy users. Visit www.meuc.co.uk BUSINESS POWER GDF SUEZ Energy UK is a dedicated business-to-business provider of energy in the UK. Our long-standing history of supplying energy to the industrial and commercial sector has secured our reputation for being knowledgeable, reliable and responsive, making us the selected energy supplier for UK businesses. www.gdfsuez-energy.co.uk ENERGY MANAGEMENT PREPARING FOR AN UNCERTAIN ENERGY FUTURE With rising energy prices, an ever-changing policy landscape and the looming threat of energy blackouts, organisations should be seriously considering ways to future proof themselves against an uncertain energy future. Peter Roper caught up with Gemserv’s Louise Powell to discuss how ISO 50001 can help organisations to do just that. Q A First of all, what exactly is ISO 50001? ISO 50001 is the international standard for energy management. It aims to help energy managers develop a structured and methodical approach to managing their energy use. The standard was first published in June 2011 and has seen greater uptake in its first year than ISO 14001, the environmental management standard. Q A What does ISO 50001 involve? Organisations first have to decide on the scope of their Energy Management System (EnMS). They then complete an energy review and identify their significant energy uses. An energy baseline is established (this is usually based on energy data from the previous twelve months), so the organisation knows how much energy was being used before the EnMS was put in place. Progress potential for energy performance improvement.” It also states that organisations can choose their own criteria for what they deem to be significant. ISO 50001 has deliberately been designed to be flexible and allow organisations to implement the standard in a manner that suits them. Q Some organisations are already certified to other ISO standards such as ISO 9001 and ISO14001. What additional benefits would there be to have ISO 50001 and would organisations not be duplicating what they already have? A Not at all, in fact ISO 50001 complements these other standards very well. It has been designed to fit within an organisation’s integrated management system and follows the same Plan-DoCheck-Act process as many other ISO standards. There is some overlap, so for example, organisations with ISO 14001 are roughly half way to achieving ISO 50001. However, the difference between these two is that ISO 50001 focuses solely on energy use. It requires a more in depth review and analysis of energy than ISO 14001, thereby helping organisations to identify more ways to save energy, and money. Q Readers may have come across ISO 50001 already through the Energy Savings Opportunity Scheme (ESOS). What is ESOS and who needs to comply? A ISO 50001 is the international standard for energy management. It aims to help energy managers develop a structured and methodical approach to managing their energy use. against objectives and reduction targets can then be measured against this baseline. There is also a focus on procurement and improving staff awareness. Ultimately, organisations need to demonstrate continuous improvement in energy efficiency by monitoring and measuring their energy use on a regular basis. Q What do you mean by “significant energy use”? Is there a definition of what this should be? A The standard defines significant energy use as being “energy use accounting for substantial energy consumption and/or offering considerable 10 B&UU OCTOBER 2014 ESOS is the latest piece of Government legislation designed to help organisations to become more energy efficient. It stems from the EU Energy Efficiency Directive and requires all large enterprises (that’s any organisation with 250+ employees, or an annual turnover of €50M+ and a balance sheet of €43M+) to conduct an energy audit of their buildings, industrial processes and transportation once every four years. The first compliance date is 5th December 2015 and organisations will have to register with the Environment Agency by 31st December 2014 if they qualify. Q Why has ISO 50001 been chosen as a recognised route to compliance for ESOS? A ISO 50001 is internationally recognised as the best practice standard for energy management, and therefore any organisation that is certified to ISO 50001 is already performing all the tasks that ESOS requires. Q So, any organisation that is already ISO 50001 certified is compliant with ESOS? Visit www.meuc.co.uk ENERGY MANAGEMENT A As long as the scope of their EnMS covers at least 90 per cent of their energy use (the de minimis value set by ESOS), then yes, they are compliant and they simply have to inform the Environment Agency that they are certified to ISO 50001. Where less than 90 per cent of the total energy use is covered by their ISO 50001 certification, the organisation would only be partly covered and would therefore have to either update the scope of their ISO 50001 to include 90 per cent of their energy use, or use another ESOS compliance method for the remainder, to ensure full compliance. Q Do organisations need to be certified to ISO 50001 to improve their energy management? A Not specifically. Simply following the principles of ISO 50001 is enough to ensure that energy is being managed in the most efficient way. However, full certification to the standard gives organisations that independent verification to demonstrate that they are actually doing what they say they’re doing. It can also look good from a reputational perspective. Q How can ISO 50001 help organisations to future proof themselves against an uncertain energy future? A ISO 50001 provides organisations with a structured approach to managing and reducing energy consumption. This has direct benefits, as using less energy means a reduction in energy bills. But it also has indirect benefits. For example, a reduction in energy leads to a reduction in carbon emissions and therefore a reduction in the amount of tax required to be paid under the CRC scheme. And having a complete understanding of how energy is being used will put organisations in a much better position to comply with any future Government schemes. Also, because the standard has been developed by ISO it is not subject to any changes to national policies. Q What is the best approach for readers to adopt to convince their Board to begin the ISO 50001 process? A ESOS is a good driver, if that’s applicable. Alternatively, I would suggest gathering as much information as possible to develop your business case before going to the Board. One way to do this would be to conduct a Gap Analysis, as this gives you an understanding of how your current energy management processes align with the standard and a rough idea of how much time and resource it will take to achieve certification. Organisations that implement ISO 50001 typically see between a 10 to 20 per cent Twitter us at @meucevents ESOS is the latest piece of Government legislation designed to help organisations to become more energy efficient. reduction in their energy bills so this can be used to determine return on investment. As the old adage goes, knowledge is power! Q Gemserv and Certification Europe are working together to support MEUC members to achieve ISO 50001 certification. Could you give readers an outline of how this might be provided and what would be involved? A Certainly. Firstly, we conduct a free assessment to see whether ISO 50001 is appropriate for their organisation. This involves Gemserv, Certification Europe and the MEUC coming to their site to conduct an initial review of how they currently manage their energy use, what processes are already in place (for example to engage with staff), how much they spend on energy etc. They will then receive a report explaining whether or not ISO 50001 would be of ISO 50001 provides organisations with a structured approach to managing and reducing energy consumption. This has direct benefits, as using less energy means a reduction in energy bills. But it also has indirect benefits. benefit to their organisation and why, and what next steps, if any, they might like to take. If the decision is taken to proceed, Gemserv will conduct an in depth Gap Analysis, giving the MEUC members a full overview of how close they are to achieving certification and which areas they will need to focus on. We can then provide as much support as needed to put the correct processes and procedures in place to meet the requirements of the standard. Finally, Certification Europe can conduct the certification audits and provide members with certification. Louise Powell is Business Development Manager for Gemserv. If you would like to find out more about ISO 50001 or to book a free ISO 50001 assessment, please email [email protected] or call 020 7090 1022. OCTOBER 2014 B&UU 11 ENERGY PROJECT ‘BLACKOUT’ LEADS TO 15% ENERGY SAVING FOR TOP THEATRE GROUP Under an internal campaign ‘Always Think Green’, The Ambassador Theatre Group (ATG), launched in 2012, the Project Blackout initiative in an attempt to reduce carbon emissions within it’s 39 UK theatre/ entertainment venues. Through torchlight surveys, carried out initially by the group’s safety & environmental advisor, the project identified overnight energy waste issues between midnight and 7am. Working in partnership with LSI Independent Utility Brokers Ltd., the venue technical teams, managers and the group’s ‘green ambassadors’ ATG developed a series of simple ‘no-cost’ solutions to the energy waste issues which in the first year achieved cost savings of just over 5 per cent, based on CRC data from 2011/12. “Another significant aim of the project was to support a culture and behavioural change for the group with regard to energy management and efficiency,” explained Juliet Hayes, Safety & Environmental Advisor. Indeed, the initiative has been selected to win a top prize in the Green Apple Environment Awards – a national campaign to find Britain’s greenest companies, councils and communities. ATG beat off more than 500 other nominations for Environmental Best Practice, and will be presented with its trophy and certificate at a ceremony in the House of Commons in November. Rosemary Squire OBE, ATG’s Joint Chief Executive Officer, said: “This award is wonderful national recognition for our Safety, Environmental and Technical team, their ‘Always Think Green’ initiative and ‘Project Blackout’. The scheme is proving to be a real success across the Group and we’ve already seen a reduction in overnight energy use by 15 per cent, despite an electricity contract renewal cost increasing by 7.43 per cent.” According to Juliet, “Venue managers and their line management fully support this on-going initiative, as the bespoke reports help them to understand the benefits of proactively monitoring and managing their overnight energy use, encouraging and prompting investigation to solve unnecessary high energy use. Each month, venues 12 B&UU OCTOBER 2014 achieving reduction from the previous month are awarded Green Star status, which gently supports internal healthy competitiveness, which already exits within the Company between venues and divisions.” In essence the project began by identifying areas where change could be easily affected, the easiest being overnight energy use, after the theatres close. “Through existing electricity monitoring tools, supported by our utility broker LSI, we identified a third of our venues were using significantly high levels of energy during closed periods, which prompted further investigation,” Juliet explained. “Each torchlight survey, carried out in darkness, would take around 1 ½ to 2 ½ hours to complete, where every area and room were checked to identify any equipment left switched on that didn’t need to be, as well as equipment that should be left switched on, such as alarms, chargers and till systems. The survey included myth busting with all venues; two common issues were that if IT office equipment, such as printers, were switched off, the link to the company network would be severed – this is not true. “Also, emergency lighting had been historically left switched on overnight in case of emergencies – it was established and reiterated to all venue managers that this kind of lighting should be switched off at night, but would need to be switched on easily should an emergency arise during the night. Any emergency lighting that had to remain on as a security deterrent would need to house low energy light bulbs. “Following each survey, the venues would receive a feedback form highlighting equipment left switched on a recommendations to reduce their overnight electricity spend. The surveys have helped the venues create new Capex bids and have included installations for “last man out” switches enabling easy operation of emergency lighting during closing and opening up procedures and increased requests for low energy and LED lighting solutions.” The initiative sets out to encourage venues to develop their own environmental targets and objectives, which locally develop environmental improvements and are audited during ATG’s internal Safety & Environmental Audits. “We have not only engaged venue staff, but also have senior management support with our Managing Director (Venues) and our Property Director actively encouraging the surveys and scrutinising the energy use and cost saving benefits. This is also discussed at the monthly ATG Board meetings,” Juliet added. “The project is actually fun. This simple and easy initiative is helping us to promote and enhance a positive culture towards energy management and by creating a little competitive edge, venues are also creating a change culture. “We are also working with members of Safety Advisors Group for Entertainment and Project Blackout has already been identified as transferable to any sector of industry, one of the main attractions being no or little cost to the employer, full engagement with venue staff and almost instant environmental changes! We are now keen to roll out the project to our US venue, and although legislation and energy targets differ, the basic principles will also work on an international level.” Visit www.meuc.co.uk POWERED BY KNOWLEDGE ENERGY PROCUREMENT | RISK MANAGEMENT | WATER | MARKET INTELLIGENCE DATA SOLUTIONS | ENVIRONMENTAL MANAGEMENT There’s not a lot we don’t know about energy. We know the best ways to buy it, manage it, use less of it, forecast it, analyse it, you name it. That’s why we’re one of the UK’s leading energy consultants, with over 600 industrial and commercial clients. To find out how our expertise can empower your business, go online or give us a call. It’ll be energy well spent. www.eic.co.uk | 01527 511 700 PART OF THE UTILITYWISE PLC GROUP COMPETITION ENERGY REGULATORS LINE–UP FOR CMA BATTLE Roland Gribben gives an overview on the Competition and Market Authority’s investigation into the ‘Big Six’ suppliers Stephen Littlechild is back in the regulatory limelight. The academic who regulated the electricity industry for nine years after privatisation has made a typically forceful, shrewd and apposite contribution to the Competition and Market Authority’s investigation into the Big Six and competition in the retail market. He welcomes the CMA inquiry (along with many others) but lays the blame for the current lack of competition squarely on the shoulders of Ofgem. Dramatic changes in regulation, he argues, have undermined competition in the retail market since 2008, a view shared by other regulators although the language is more restrained. The significance and importance of the CMA inquiry has been underlined by the contribution from four other energy regulators operating before the merger of the electricity and gas authorities in 1999. Sir Callum McCarthy, former Chairman and Chief Executive of Ofgem, Eileen Marshall, Offer and Ofgas, Stephen Smith, Senior Executive Ofgem and Claire Spottiswoode (Ofgas). The submission from the five is more restrained than the second and more critical polemic from Prof Littlechild but the decision of the five to present something akin to a united front speaks volumes about their concern about regulatory developments since their time at the helm rather than an anxiety to defend their records The first generation regulators are willing to go further and meet the CMA panel charged with providing a new competitive framework for the Big Six and others queuing up to join the market. They have not severed their connections with energy and Prof Littlechild will undoubtedly want to make good any omissions in his opening shot. Will it be relevant and worthwhile? That judgment will depend on the attitude of the panel and the way witnesses present their evidence. Certainly there have been significant changes since the early days of regulation where the emphasis was on encouraging and developing competition and fixing limits on price increases. The regulators all had their problems, headaches and interference that characterises today’s set-up. Prof Littlechild did however, have considerable reservations about whether a fully competitive market would develop because of the dominating role played by PowerGen and National Power, then the Big Two that have become part of the Big Six. He felt the power he exercised as regulator and the regulations themselves were “second best for competition.” He was accused of failing in his regulatory responsibilities during the ‘dash for gas’ in the early 1990s – he saw it as a helping to stimulate competition. The MEUC at the time criticised him for failing to prevent the Big Two from manipulating prices in the electricity pool, then the key pricing mechanism. It said at the time: “We nagged Prof Littlechild to look at the gas price to see if the new gas-fired power stations would produce cheaper electricity but he did nothing.” Prof Littlechild maintained he did. He told the generators they were manipulating prices and threatened them with a Monopolies and Mergers’ Commission inquiry into their behaviour but never went as far as putting them in the ‘dock.’ 14 B&UU OCTOBER 2014 The current CMA inquiry is the first faced by the industry since privatisation, driven by the familiar catalogue of complaints about competition, prices, profit levels, structure and conducted against a background of customer discontent, government interference and a tough and expensive programme to cope with climate change, emissions and the need for a massive investment surge to clean the environment. Government protests it is not guilty of interference but a letter written by Ed Davey, Energy Secretary, to Andrew Wright, the Ofgem acting Chief Executive back in February provides interesting insight into preparations for CMA to intervene. Mr Davey told him it was vital Ofgem’s work is “clearly independent” but “I want to reiterate that I want you to feel that you can recommend any one of a range of things from no action to a full market investigation reference.” Then he went on to tell Mr Wright “there are three areas which I am particularly keen you focus on,” issues that could have significant The significance and importance of the CMA inquiry has been underlined by the contribution from four other energy regulators operating before the merger of the electricity and gas authorities in 1999. benefit for the consumer. The gas supply market with average profit margins “around three times that of electricity” and “five times for some” headed the list. Mr Davey provided an early indication that he favoured a break-up of Centrica by disclosing his department had been closely monitoring British Gas prices and profits. Mr Davey went on to say that if there was prima facie evidence of a market issue Mr Wright should consider whether it merited investigation “with the whole gamut of potential remedies that could follow including a break up of any companies found to have monopoly power to the detriment of the consumer.” He also raised the prospect of further savings from interconnections with other power markets and making homes more energy efficient and complained that the Big Six had been slow to embrace the Green Deal. Just a month after receiving the letter Ofgem announced it wanted CMA to investigate the energy market. Last word goes to Professor Littlechild. He hopes that the CMA investigation will disclose the mistakes made by Ofgem “and bring to an end one of the most misguided episodes in the modern history of UK regulation.” Visit www.meuc.co.uk THE ENERGY LANDSCAPE NEEDS SHAKING UP WILL YOU JOIN US? We are DONG Energy, one of the UK’s largest business energy suppliers. We are Danish-owned and we know the UK market very well. We’re a bit different to your usual supplier. We build strong partnerships with our customers, offering a broad range of fresh energy solutions. Our skilled, personable team will work closely with you to provide committed support, as well as transparent products and services. For more info visit dongenergyforbusiness.co.uk or call 0800 0568 123. Energy for Business ENERGY CAPACITY, COMPETITIVENESS AND THE ENERGY SECTOR Darren Lennon, Head of Strategic Sales at npower, looks at what the upcoming Triads season tells us about the UK energy market How time flies: it is incredible to think that the long days of summer are already drawing to a close. Pretty soon we will be buttoning up our coats against the autumn chill and this can mean only one thing (in the energy sector at least): it’s time for energy companies to begin predicting Triads. Triads are the top three half-hour peaks of energy demand across the grid, separated by ten clear days, over the most energy intensive period of the year: November to February. Now this may not sound like the most exciting event of the season, but for large businesses it is incredibly important as it can have a huge impact on energy bills. Triads typically occur when high business demand meets the domestic tea-time period, causing an overall spike in energy use. This is what we’ve seen with the 2013/14 Triad period, with all Triads occurring at the 5-5:30pm peak, and the highest half-hour demand period hitting 50,694MW. That said Triads are not always that easy to predict. Take last year when a Triad fell on a Friday afternoon, a time when we would expect to see businesses winding down for the weekend rather than ramping up their energy usage (we suspect that the reason for this peak was down to weather conditions during a flat energy demand season. The Friday in question, 6th December, had a half-hourly average demand of 49,927MW, and was one of the coldest days of the Triad period). To manage the huge demand on the network during the triad periods, the National Grid imposes a charge: Transmission Network Use of System (TNUoS). This is used to finance the maintenance of the UK’s electricity grid to ensure future supply. Impacting customers with half-hourly meters, the charge is proportional to businesses’ energy use over the Triad periods and linked to location. The upshot of this for businesses is that if they take a strategic approach to the Triad season, they will be able to save thousands of pounds on their energy bills. Clearly, if energy use can be cut during the Triads then businesses will avoid falling foul of the TNUoS charge. For businesses that operate in the energy-intensive industries such as manufacturing, the cost savings of moving certain processes to off peak times cannot be overstated. Indeed, we have estimated that an average medium to large energy user can save around £50,000. This approach also benefits the National Grid as it gives it more slack with which to manage demand during peak times. For both these reasons we proactively warn customers 24 hours before a Triad is likely to happen, enabling them to respond, either by ramping up on-site generators to avoid using the grid, or reducing consumption until the peak has passed. As part of this Triad warning service, we have also created a TNUoS calculator online that allows users to calculate potential energy savings during a Triad. Importantly, Triads are telling us something interesting about the UK electricity market: that our increasing requirement to manage our Grid capacity carefully is not a barrier to business competitiveness. 16 B&UU OCTOBER 2014 This can be seen across the Government’s approach to dealing with the supply challenge: the Electricity Market Reform (EMR). The EMR, in common with the TNUoS, sets out to manage demand for electricity by end users. On the surface this sounds restrictive to businesses, but in practice it may not be. Indeed, it could well prove hugely beneficial to some businesses. This is in a large part down to the Capacity Market, which the EMR will create. The Capacity Market offers all capacity providers a ‘steady, predictable revenue stream on which they can base their future investments’. Importantly, this not only includes businesses that To manage the huge demand on the network during the triad periods, the National Grid imposes a charge: Transmission Network Use of System (TNUoS). This is used to finance the maintenance of the UK’s electricity grid to ensure future supply. generate their own electricity, it also includes those that voluntarily reduce demand (as we are suggesting customers do during the Triad periods). Through this mechanism, far from being a hindrance to businesses, the strategic and well thought-out reduction of demand at certain times can prove profitable. The same can be said for the Energy Savings Opportunity Scheme (ESOS) – a mandatory energy assessment and energy saving identification scheme the Government is introducing. The aim may well be to reduce energy waste (in this case by ensuring businesses are as energy efficient as possible) but the result will also be businesses that are more competitive and profitable (through the cost savings associated with energy efficiency). There can be no escaping the fact that the world has moved on in a very short period of time. The days when businesses and consumers could use just as much energy as they liked, when they liked are numbered. But this should not strike fear into the hearts of businesses. Yes, there will need to be more careful planning and a greater oversight of energy usage, but with the right approach and the right energy partners demand side reduction can be done in a way that will make your business more efficient, effective and profitable than ever. Visit www.meuc.co.uk WE’RE THE PEOPLE WHO BRING POWER TO AN AREA THAT STRETCHES FROM NORTH NORTHUMBERLAND TO THE HUMBER AND NORTHERN LINCOLNSHIRE, AND FROM THE EAST COAST TO THE PENNINES. We provide an essential service delivering electricity to 8 million people across 3.9 million homes and businesses, or around 13% of the UK population. STIMULATING THE ECONOMY THROUGH LOCAL EXPENDITURE Unlike some large businesses, we’re very regionally focussed which means that the benefits of any investment we make are closely concentrated in our area of distribution. As a major business, we work with around 1,556 suppliers across the UK, 711 of which are located within our distribution area. 59% of our total expenditure relates to businesses in our region which is good news for the local economy. INVESTING IN THE INFRASTRUCTURE THAT SUPPORTS GROWTH IN THE NORTH Over the next decade we’re very proud that our investment could create an extra £733m a year for the north of England. We’ll be investing £6.75bn on large infrastructure projects, replacement and development of our network and on the day-to-day running of our business. This means we’ll be providing jobs, income and work for people and businesses across our region, as well as providing essential infrastructure to support development and growth. YOU CAN FIND OUT MORE INFORMATION ABOUT US BY VISITING WWW.NORTHERNPOWERGRID.COM OR YOU CAN CALL 0845 070 7172 KEY FACTS • 61,000 substations • 91,000 km of overhead line and underground cables • 2,200+ employees • £340 million annual investment in our assets ENERGY MANAGEMENT WITH THE RIGHT PARTNERS ENERGY EFFICIENCY CAN DRIVE CHANGE By James Axtell, Investment Director – Clean Energy at Ingenious Media Investments Ltd. In a world where uncertainly seems, more than ever, to be screaming from the newspaper headlines energy related issues are ironically both a constant and deeply unpredictable. Constant in that management of energy costs is a key issue for most organisations but unpredictable in that the scale of the change in the sources and supply of energy are unprecedented. The so-called energy trilemma is now a familiar concept. Rising energy prices, energy security issues and issues related to carbon emission reduction are significant at a national level. The question for those responsible for energy use is what can be done at an organisational level to both protect the organisation from unwanted negative impacts but also to play a part in resolving issues nationally. Clearly major users of energy have a more significant opportunity to act than most. The so-called energy trilemma is now a familiar concept. Rising energy prices, energy security issues and issues related to carbon emission reduction are significant at a national level. Energy efficiency is a key part of the management of energy costs. As a topic energy efficiency inevitably rises in prominence when energy prices are high but sinks down the agenda when energy prices fall. Not seen as the most exciting of areas, particularly at board level, recent developments are changing the way in which energy professionals can drive change in their organisations. Nonetheless, there is still a lot of work to do before benefits can be enjoyed. Questions abound at this stage: What is the opportunity across my property estate? How do I scope the opportunity? How do I get my FD onside? Do we have the resources internally to dedicate to a project? How on earth would I identify and approach potential providers of finance? Would I qualify for that finance anyway? How do I know the savings will actually materialise? It is also tempting to think that one’s own organisation is unique and that existing solutions wouldn’t apply. 18 B&UU OCTOBER 2014 Having been working in the energy efficiency arena for a number of years and having reviewed dozens of potential projects the experience of the Ingenious Clean Energy team is that all these questions can be dealt with and often more simply than at first thought. The key as ever is to work with the right team. A team who have experience, independence and the willingness to work closely with you to realise the opportunities presented. Two key changes sit behind the new, greater opportunity to drive value for the organisation. Firstly, the broadening away from pure energy efficiency to encompass the wider concept of resource efficiency. Secondly, the availability of additional, external sources of finance to enable organisations to realise greater benefits than previously available. Resource efficiency covers a broader remit than energy efficiency by covering not only electricity and gas but also water and demand side response. The later has the capacity to generate revenue and thus move the debate away from “saving” and onto revenue generation opportunities. Inevitably this interests the senior decision makers more than savings. The provision of external finance makes more comprehensive retrofit projects viable. There is otherwise the risk that a focus on short-term payback projects means that interventions with a longer payback never get done as they are not crosssubsidised as part of a broader project. Providers of external finance will understand the wider opportunity and may well consider a longer term project than the organisation would feel comfortable with on its own. A key point made time and again by those promoting resource efficiency projects within their organisations is just how critical senior buy in is to success. In practise this often means that the Finance Director needs to see the value of the project when compared with alternative investment opportunities. Helpful, then, in getting this buy in are both the provision of external capital to minimise the drain on internally available resources and also the revenue generation opportunities presented by demand response. Another attractive characteristic for the FD is the transfer of project risk, and the delivery of savings, to another party – a key element of the Energy Performance Contract approach. Whilst energy efficiency investment has often been focused on operational expense (i.e. annual energy spend) there is an increasing realisation that funds are available to upgrade major capex items, which may be near end of life. Freeing up capex destined for these projects into other core business activities is also an attractive win for most organisations. Not given enough consideration at outset is also the opportunity to reduce maintenance costs as well as the improved level of comfort for building users. In summary, even with uncertainty in Ukraine, Syria, Scotland and many other places in the world energy managers should be confident that they can help drive value for their organisation with a well presented resource efficiency project supported by the right partners. Visit www.meuc.co.uk ENERGY FORUM PREVIEW ALL CHANGE FOR FUTURE ENERGY MARKETS? MEUC is offering you the opportunity to make your opinion count during its 11th series of energy forums for industrial and commercial customers. Taking place at the Thistle Hotel, Marble Arch, London on 7th October, Cedar Court Hotel, Bradford on 14th October and National Motorcycle Museum, Birmingham on 15th October you will be given the opportunity to check out the Networking Exhibition where suppliers and leading industry specialists will be on hand to answer your questions. Twitter us at @meucevents OCTOBER 2014 B&UU 19 ENERGY FORUM PREVIEW ONE DAY ENERGY FEASTS FOR PUZZLED CUSTOMERS All Change for Future Energy Markets? Less than a year from the end of the Coalition and with the Big Six subject to national scrutiny, the winds of change are blowing through the energy markets. The new team of Ministers at DECC reflects concern over affordability whilst the new Electricity Market Reform battles to underpin supply security but only now are the cost recovery procedures from customers surfacing. The MEUC’s 11th series of conferences focuses on the pitfalls and opportunities awaiting business customers. Amongst the issues to be examined and debated will be: • What is the likelihood of the lights going out if we have a hard winter this year or next? • How much extra will we have to pay for the new capacity charges and cfd’s under EMR? • Have forward wholesale prices for gas and power gone as low as they are likely to? • What opportunities and new requirements are there for managing demand? • How do you position your business to keep control of your energy future? These one-day events free for industrial and commercial energy users: • Explain the issues through expert presentations and interviews • Gauge customer views through the debates and electronic opinion poll results • Provide opportunity to make new and renewed contacts with other customers • Find out from the suppliers and other exhibitors what’s new for 2015. The day divides into four principal forums incorporating in-sight presentations explaining the issues, expert interviews on what customers can expect and need to budget for and four inter-active debates with audience voting and participation. Add in the MEUC and other specialist briefings, the networking exhibition and the complimentary lunch and refreshment and you have the formula that has made these events so popular and successful over the years. 20 B&UU OCTOBER 2014 Visit www.meuc.co.uk ENERGY FORUM PREVIEW Programme 08:30 Registration, coffee and networking exhibition opens 09:25 Welcome and Introduction to the Day Forum 1: Demand Side Management 09:30 Opportunities and Requirements – MEUC Briefing 09:45The New Statutory Audits – ESOS Scheme – Insight Presentation 10:00 Benefiting from Demand Response – Expert Interview 10:15Funding Renewables and Efficiency Investments – Insight Presentation 10:30The Demand Management Debate and Audience Poll Results – Q&A with Audience Voting 10:55 Coffee and networking Forum 2: Gas Purchasing 11:20 Gas Supply Prospects – Insight Presentation 11:35 Budgeting for Delivered Prices – Expert Interview 11:50The Gas Buying Debate and Audience Poll Results – Q&A with Audience Voting UPDATE BRIEFINGS 12:10Water Update – Supply Competition Progress – Guest Briefing 12:25Energy Technologies Update – Fuel Cell Progress – Guest Briefing 12:40 Lunch and networking Forum 3: The Future Energy Market 13:25 Supplier Perspectives for the Future – Insight Presentation 13:40The Changing Energy Procurement Landscape – Insight Presentation 13:55The Changing Energy Management Landscape – Insight Presentation 14:10The Energy Futures Debate and Audience Poll Results – Q&A with Audience Voting 14:35 Tea and networking Forum 4: Power Purchasing 14:55 Power Market Perspectives – Insight Presentation 15:10 Power Supply Prospects – Insight Presentation 15:25 Budgeting for Delivered Prices – Expert Interview 15:40The Power Purchasing Debate and Audience Poll Results – Q&A with Audience Voting 16:00 Twitter us at @meucevents Energy Forum Ends OCTOBER 2014 B&UU 21 ENERGY FORUM PREVIEW MEET THE EXHIBITORS Business Stream Market reform in the English non-domestic water market is gathering pace and the blueprint for competition is being created. Business Stream’s David Seymour, Head of Market Development, will provide an update at MEUC’s autumn events on what’s happening and what companies can do now to access early benefits. Dong Energy DONG Energy is one of the UK’s largest suppliers of business energy. It builds strong partnerships with customers, offering a broad range of fresh energy solutions. The company’s skilled and personable team provide committed support and transparent products and services. Come and visit Dong at the Roadshow to see how it can help you. EDF Energy How can we help with your energy plan? The energy market is changing fast. Electricity Market Reform and ESOS are reality. So how should you adjust your business’ energy plan? What approaches will work in this new energy landscape so you hit your budget target? Hear our views during this series of MEUC Roadshows. See how we can help at edfenergy.com/largebusiness. EIC – part of Utilitywise plc Jon Ferris, Head of Risk Management at EIC, part of Utilitywise plc, will be focusing on the energy procurement options available 22 B&UU OCTOBER 2014 for large energy users. He will discuss the valuable demand response opportunities for businesses and with Winter fast approaching, Jon will also address the growing difficulties in forecasting Triads. Eneco UK Eneco specialises in supplying renewable energy, serving over two million customers in the Netherlands, Belgium and the United Kingdom. It offers tailor made supply arrangements for business customers based on flexible pricing, direct contact with our trading desk, green power from our Scottish wind parks and on-site renewable generation. Gemserv Gemserv works at the heart of the utilities industries, across electricity, gas, water, environment, telecoms and information security. We play a key role in the design of retail markets, offering governance and assurance services to government departments, regulators and industry bodies in both the UK and Ireland. Projects are also carried out with individual companies when there are industry-wide benefits which can be shared. Our wide-ranging expertise means we are involved in many of the major policy developments and industry initiatives across our various sectors. ENER-G ENER-G Procurement is an independent broker and founding member of the Utilities Intermediaries Association, the trade body that ensures the highest standards of TPI operation in energy procurement. Its mission is to be the specialist partner of choice for organisations demanding transparent, sustainable and tailored solutions to solve their utility procurement and associated challenges. FuelCell Energy Solutions Large Stationary Fuel Cell Technology – Ultra Clean and Decentralized Power Production. Currently Energy supply security, European Union directives and country level emission reduction initiatives are impacting each other. There are some technologies already available today to help mastering the future and fulfilling these requirements. MCFC (Molten Carbonate Fuel Cell) Technology has achieved appropriate matureness levels and sufficient reference sites globally to be a true alternative for consideration. Technical insight, application examples and commercial status will be explored. Inenco Inenco is one of Europe’s leading energy consultancies. Together with sister companies NIFES and Inenco Direct, it offers a complete energy solution. Helping businesses to reduce energy costs through procurement and performance, its sector-specific and innovative approach guarantees customers an optimum and tailored service, from skilled and knowledgeable specialists. Learn more, as energy expert Matthew Osborne speaks at the Birmingham and London venues. Ingenious Investments In an era of increasing uncertainty, managing down energy consumption makes ever more sense. Doing so using external finance while retaining benefit from the project is now a real option. By working with the right partners the most effective solution can be developed with the client and the project optimally managed over its life. Visit www.meuc.co.uk ENERGY FORUM PREVIEW Inspired Energy We are continually investing in the company to ensure we remain at the forefront of energy purchasing. We have grown and developed the company to provide a range of essential advisory services to the Industrial and Commercial Sector. We became the first and only publicly quoted energy broker following a successful AIM debut in November 2011, and are proud to discover we were the only North West based business that achieved a successful floatation that year. Inspired Energy’s buying team are vastly experienced and work with some of the UK’s leading companies to ensure they maximise their buying opportunities in the energy markets. information and advice relevant to today’s energy professionals. Tony Slade, Head of I&C Energy Solutions will be giving advice on ‘How to win over the Finance Director’ at the London event on 7th October. This will be followed be Allan Robinson, Head of Business Energy Services, who will be taking part on a panel debate in Bradford on 14th October, and finally Magali Hodgson, Product and Services Optimisation Manager at RWE npower, will be presenting an update on energy pricing on 15th October in Birmingham. npower npower’s energy solutions experts will be on hand for advice. The company is supporting the Roadshows for the sixth year running, with experts on hand to answer any questions you may have, and talk through the latest developments for energy intensive industries and major energy users. In addition, three of npower’s specialist energy solutions experts will be delivering Twitter us at @meucevents Supplying over 100,000 sites, Total Gas & Power is one of the leading gas and electricity suppliers to business customers within the UK. It offers a range of products that can be tailored to suit the needs of customers, complemented by a wide range of energy services designed to help customers monitor, manage and optimise energy usage; identify opportunities for energy efficiency and on-site generation; and implement sustainable solutions that deliver quantifiable energy and carbon savings. Northern Powergrid Northern Powergrid will be covering several topics from the essentials of our distribution charges to some practical learning from our innovation programme. We will also share a local energy network’s perspective on the latest policy developments aimed at tackling security of supply. LG Energy The Changing Energy Procurement Landscape. A Changing Regulatory Regime. A consultant’s view of the changing regulatory regime across the energy procurement markets. Taking a look at the ongoing OFGEM proposals for transparency, the impact this has made so far, the changes that still need to be made, and ultimately how this will affect end users. Total Gas and Power Open Energi 2014 is predicted to be the year Demand Response takes off in Europe and it has a massive role to play in delivering secure, clean and affordable energy in the years to come. Open Energi is working with large energy users to digitally map and monetise unused energy capacity; in order to deliver secure, decarbonised energy supply at a fraction of the cost of energy generation. By providing greater flexibility and control over energy demand we are helping National Grid to integrate intermittent renewables onto the grid and displace the need for additional peaking generation capacity. We will be sharing our experience of working with companies such as United Utilities, Aggregate Industries and Sainsbury’s to monetise their energy-intensive equipment and how this can help the UK transition from an age of surplus to dynamic availability. UK Power Networks The company owns and maintains your electricity cables and power lines if you live or work in London, the South East or East of England. It fixes power cuts, upgrades power equipment and moves and connects new electricity cables. Working on the electricity network 24 hours a day, 365 days a year, safety and customer service are at the heart of everything UK Power Networks does. WINGAS UK WINGAS UK specialises in supplying natural gas to large energy users. We work in partnership with customers to ensure they are able to make the most of the gas market, and each receive an exceptional, personally tailored service. Come and meet our team of experts and enjoy the ‘Special Energy’ of WINGAS UK. OCTOBER 2014 B&UU 23 REDUCING ENERGY ESOS: PLANNING THE ROAD TO REDUCTION Anthony Mayall, Director at Inenco, explains how to turn savings into a long term energy reduction strategy. Up to 10,000 businesses are on the route to compliance with the Energy Savings Opportunity Scheme (ESOS), selecting a delivery partner and scoping out the work needed to complete the audits and meet the scheme requirements. Whilst additional red tape is the last thing businesses need, if approached in the right way ESOS is a major opportunity for businesses to go beyond their property portfolio and unlock savings across their operations. However, like any energy reduction scheme, the potential savings are wholly dependent on businesses acting on recommendations. But how do we turn ESOS into an opportunity? Identifying savings is one thing, but actually implementing them is another. Despite the good intentions of ESOS, the barriers to implementation still exist. These range from behavioural inertia to change right the way through to capital funding for larger expenditure projects and, on the whole, a lack of knowledge and experience on the plethora of energy saving technologies in the marketplace. The market is awash with ‘energy solutions’ and choosing the right one that supports and delivers your business plan is key to success. Joining the dots… First things first: we shouldn’t consider energy in isolation. Whilst ESOS is indeed an energy policy, it can also help businesses to become more operationally efficient and optimise both assets and sites – providing we take action on the outcome rather than allowing our ESOS recommendations to simply gain dust on a shelf. ESOS is the first step towards an integrated carbon strategy because it ties together previously disparate elements of energy to deliver a mix of tactical quick wins and longer-term projects to deliver overall carbon reduction. But the real win will be aligning it to your overall business strategy, to deliver improved performance. When looking at ESOS recommendations and an energy reduction plan, take a broad view of the impact you want to achieve. Thinking in terms of long term, strategic impact on your organisation and its performance will make a significant difference in your approach to implementation. Business strategy focuses on company performance and how to achieve it, so why should energy be any different? Those businesses that set 24 B&UU OCTOBER 2014 themselves apart from the crowd will be the ones that grasp and achieve the best environmental performance, the best infrastructure performance, and the best financial performance. Environmental Performance The ultimate end game is reduction in energy use. Setting out how to achieve this in the early design phases of any implementation project is critical. It is possible to predict energy reduction through different technologies, and detailed modelling and predicting carbon savings will ensure project viability – before a penny is spent on actual implementation. Add to this a thorough site analysis to understand where to focus in your portfolio, and link this back to business strategy to ensure objectives are in line with (and in fact delivered through) your carbon strategy. This will ensure that all the ground work is done before you commit. Infrastructure Performance The market is flooded with varying technologies, a multitude of firms offering different options for the same end result and huge players dominating company strategies. The right choice of partner is absolutely critical to achieving savings and delivering optimum business performance. Only commercially proven solutions with the best warranties or performance guarantees should be considered to deliver the highest quality outcomes for lighting, HVAC, CHP, BMS, controls, processes and overall optimisation – upgrading your infrastructure to drive revenue. It’s a buyers’ market here, and whilst there may be a myriad of technology out there, the best solutions are proven, so taking the time and using experience to make the right choice is crucial. Best Financial Performance Finance options are vast. If capital funding is required, the influx of Energy Performance Contracts and shared savings models have opened the market to financial solutions for large expenditure, minimising risk and increasing the options around financial payment models. Repaying capital outlays via the cost savings achieved through energy reduction means financial risk is mitigated, giving you the power to implement a new carbon strategy with no capex upfront, resulting in lower operational costs for your business. However, look out for guaranteed savings, which again reiterates the requirement for proven technologies and watertight terms and conditions. We should welcome ESOS. Whilst it is another cost to bear, it is estimated that companies can save 13.5 times the cost of compliance – if the results are acted upon, of course. Take advantage of the experience in the market. It is flooded with offerings, but choosing the right delivery partner will mean you gain a sustainable, long term energy reduction plan that delivers your business objectives – and your organisation will reap the benefits for years to come. Visit www.meuc.co.uk ESOS Get ahead of the game Businesses can’t afford to ignore ESOS ESOS Up to 10,000 large businesses now have 18 months to complete a mandatory energy audit Act now and identify opportunities to reduce carbon, consumption and cost Businesses could unlock up to £900 million of savings Come and see us at the MEUC Roadshows where we’ll be discussing ESOS and offering a FREE scoping review to all attendees PARLIAMENTARY INSIGHTS WHILE SCOTLAND PREPARED TO VOTE, OTHER ISSUES SURFACED Geoff Davies outlines significant energy-sector developments overshadowed by the Scottish campaigning With the consequences of the Scottish vote yet to be played out, the voters, nevertheless have a clear decision against independence. Although complex, politicians and business leaders alike can now continue to make energy-sector decisions related to a continuing United Kingdom. Meanwhile, there was absolutely no shortage of other regulatory and political energy-sector developments during July, August and early September. Narrowing margins Energy regulator Ofgem set out its proposed price control settlements for five of the six companies that run the UK’s local electricity network. These proposals, planned to come into effect in April 2015 and to run until 2023, would see the network companies spend £17 billion to upgrade and maintain the network. Since last November, when Ofgem refused to accept the plans submitted by all but one of the networks, £2.1 billion has been cut from their plans, with the companies identifying £700 million of these savings and Ofgem disallowing a further £1.4 billion. Ofgem now plans to publish its final decisions in November. Back in July, following detailed recommendations from National Grid, Energy Secretary Ed Davey announced that the Government is to procure a total of 53.3 GW of electricity generating capacity when it re-introduces a capacity market into the UK later this year. The DECC described this energy generation as equivalent to that of seventeen new nuclear power stations, or more than 80 per cent of peak electricity use. The first capacity auction is to take place this December, for delivery in 2018-19, and will be similar to arrangements used in the decade following electricity privatisation. Mr. Davey profiled the announcement as ‘the final piece of the jigsaw of our detailed energy security plans’ and claimed that ‘we have defused the ticking time bomb of electricity supply risks we inherited’. Also in July, however, Ofgem said that although the probability of disconnections had been reduced by measures taken alongside National Grid and Government, its results showed electricity margins tightening over the next two winters to ranges broadly similar to those set out in its 2013 report. There had been some improvement 26 B&UU OCTOBER 2014 in margins expected for next winter compared with the 2013 report, but they were still expected to drop to their lowest level in 2015-16 because of the closure of older power stations. After this, with new power stations being introduced, they were expected to improve. A new difficulty arose in August, when EDF closed down four of its reactors following the discovery of a fault in a boiler spine at its Heysham nuclear power station. It said at first that the closures would reduce this year’s expected output from its fifteen UK reactors from 63.9 TWh to 61 TWh, but in early September it cut the estimate to between 57.5 and 60 TWh. Search for savings and new investment Speaking at the CBI conference, the Energy Secretary set out details of the first £10 million electricity demand reduction auction from a £20 million budget for the full pilot scheme. Businesses are to compete for funding for projects that reduce electricity demand, where the projects would not have happened without funding. They should be able to deliver at least 100 kilowatts of savings throughout the 2015-16 winter peak. Mr. Davey said that electrical efficiency could mean savings equivalent to 9 per cent of total demand by 2030. On a broader front, he also announced the Government’s first report on energy investment in the UK. He said that the energy sector had seen £45 billion of investment between January 2010 and December 2013, with nearly $8 billion investment in renewable technologies in 2013 alone. Energy projects apparently make up around 60 per cent of the UK’s total infrastructure project pipeline – worth about £200 billion in its entirety. Criticism and tighter regulation New proposals announced by the Energy Secretary in August would give regulators powers to prosecute people suspected of abusing the energy market, so that anyone found guilty of rigging the energy market could face up to two years in jail. It would become a criminal offence to fix the price of energy at an artificial level or to use insider information to buy or sell energy Since last November, when Ofgem refused to accept the plans submitted by all but one of the networks, £2.1 billion has been cut from their plans, with the companies identifying £700 million of these savings and Ofgem disallowing a further £1.4 billion. on the wholesale market. It would also be an offence to make misleading claims or conceal facts about wholesale energy prices to manipulate the market, especially if it could affect competition in the energy market. Pending consultation and Parliamentary process, the proposed sanctions could come into force in Spring 2015. A newspaper report said that a submission by five former energy regulators to the Competition and Markets Authority (CMA) with reference to the latter’s now on-going investigation of the energy market expressed the view that interventions by Ofgem may actually Visit www.meuc.co.uk PARLIAMENTARY INSIGHTS have caused higher energy prices; they also expressed concern that the impartiality of the investigation might be impeded by some Ofgem staff being seconded to the CMA. The CMA is required to publish its final report by 25 December 2015. Against this background, Shadow Energy Secretary Caroline Flint said that if Labour won the General Election, it would create a new (!) regulator with the power to cancel the licences of energy suppliers found to have seriously and deliberately breached their licence Figures from HM Revenue & Customs showed Government revenue from the UK oil and gas sector at its lowest level for the last ten years. conditions. She commented that the current practice of imposing fines appeared to be viewed by the suppliers as simply ‘a cost of doing business, not as a warning to get their act together’. For the oil and gas sector, the Government announced a oneoff contribution of £15 million over five years to help to kick-start the establishment of the new Oil & Gas Authority (OGA) as the regulatory body for the UK’s offshore oil and gas industry. This was in response to Sir Ian Wood’s review into improving efficiencies in the sector, and was the only major change to the accepted recommendations. While in the long term the OGA is to be 100 per cent funded by industry, the aim of the Government contribution is to ensure that it is established quickly. largest industrial investor in the UK economy (£14 billion in 2013), and its supply chain had a turnover of over £35 billion, of which more than £14 billion of goods and services were exported to a global market. The bidding process opened for companies seeking licences to explore for onshore oil and gas, including initial exploration for shale reserves. The licences provide the first step towards starting drilling, but fall short of giving absolute agreement to drill. In addition to a licence, any further drilling application will then require planning permission as well as permits from the Environment Agency and sign-off from the Health and Safety Executive. On the first day of August, Government reforms aimed at stimulating low-carbon energy investment (and, of course, keeping the lights on) passed into law. Energy Secretary Ed Davey confirmed that the delivery partners – National Grid, the Low Carbon Contracts Company and the Electricity Settlements Company – had been given powers to implement the reforms. The first capacity market auction is to be held in December for the winter of 2018-19, and the first allocation of contracts for difference was described as being ‘on track’ for this autumn. In a new Communication published this month, the European Commission assessed progress towards the 2020 energy efficiency target and proposed a new energy target of 30 per cent for 2030. It also analysed how energy efficiency can drive competitiveness and strengthen security of supply in the European Union in the future. The Communication noted that for every additional 1 per cent in energy savings, EU gas imports were expected to fall by 2.6 per cent, decreasing dependence on external suppliers. In July the European Commission provided a funding boost of €300 million for the White Rose carbon capture and storage (CCS) project based at the coal-fired Drax power station. Measures of oil, gas, and income Figures from HM Revenue & Customs showed Government revenue from the UK oil and gas sector at its lowest level for the last ten years. Tax receipts for the 2013-14 year fell to £4.7 billion, 24 per cent lower than 2012-13 – a year when it underwent a 44 per cent fall. With inflation taken into account, the tax take for 2003-04 would, by comparison, have been £5.6 billion. Meanwhile the Office for Budget Responsibility reduced by a quarter its expectation of probable revenue from North Sea oil over the next quarter century. HM Treasury published a call for evidence to explore how the tax regime for the North Sea can continue to encourage investment there, while also maximising the value of the UK’s oil and gas resources and ensuring that the nation receives a fair share of the profits. It said that there were still up to around 21 billion barrels of oil equivalent left to recover. Private investment totalled £14.4 billion in 2013, and there are about 125 groups of companies now involved as licensees in offshore exploration and production, though this is becoming harder and more expensive. There are some 300 offshore oil and gas fields in production. The sector still provides nearly 40 per cent of the UK’s primary energy needs, and supports around 450,000 jobs directly and indirectly. Upstream taxation paid in 2013-14 was £4.7 billion. Oil & Gas UK welcomed the Treasury announcement of the consultation, commenting that although rates of investment were at record levels, exploration was ‘at an all-time low’, and there were ‘worrying signs’ that investment would halve over the next four years. The lobby group’s view was that up to 24 billion barrels of oil equivalent could still be recovered. It said that the industry was the Twitter us at @meucevents In July the European Commission provided a funding boost of €300 million for the White Rose carbon capture and storage (CCS) project based at the coal-fired Drax power station. Welsh First Minister Carwyn Jones formally ‘unveiled’ Wales’s first full-scale tidal energy generator at Pembroke Port, ahead of its installation. The generator – invented by Richard Ayre and developed by Cardiff-based Tidal Energy Ltd. – is to be installed in Ramsey Sound, Pembrokeshire with the support of £8 million worth of EU funding delivered through the Welsh Government. The DeltaStream 400kW demonstration device weighs 150 tonnes, has a frame 16 metres long by 20 metres high, and has been fabricated and assembled by the Mustang Marine company over the six months preceding the ‘unveiling’. The project marks a first step in the Welsh Government’s March 2014 plan for its low carbon transition strategy in marine renewable generation. In cooperation with another company, Eco2 Ltd., Tidal Energy is planning a 10MW commercial array off St. David’s Head in Pembrokeshire, involving up to nine DeltaStream devices. OCTOBER 2014 B&UU 27 ENERGY BROKERS BROKER PRACTICES – 7 DEADLY SINS Omar Rahim, Director of Trading & Operations at LG Energy Group, explains some of the issues in the energy consultancy sector and voices his frustrations at the slow pace of the implementation of regulation. For some time, the energy broker/ consultancy sector has been under scrutiny and quite rightly so. The lack of regulation has meant a wide spectrum of experiences for the end user, which has often tarnished the reputation of the whole industry. Experience has shown that some of the practices outlined below are still endemic at all levels of the industry- and we are in desperate need of a robust regulatory framework. The aim here is to lift the lid on questionable practices, with a view to making energy buyers aware of what to look out for and indeed, what to avoid. they receive remuneration for referring a certain amount of business to the supplier. This type of arrangement could lead to customers being placed with suppliers with these agreements in place, without going to a competitive tender. One of the most frequent complaints is a severely lacking service delivery. What was promised on day one has simply not been delivered. It is important consultants manage expectations from the outset so customers do not feel short changed. It is imperative for there to be more cooperation between sales and operational functions, as current managers are perhaps better placed to manage large portfolios. Unsuitable strategies Customers’ strategies will vary depending on what they are trying to achieve and their attitude to risk. Where possible, customers should be dealt with on a bespoke basis to ensure the strategy meets the objectives set out pre-contract. We have seen customers who have been in portfolios with other customers, despite their size warranting a bespoke individual approach. A portfolio approach is a lot easier to administer from the consultant’s point of view, but it may not be the best solution. Consultants should have one golden rule: represent the client’s best interests. This means finding the most appropriate solution that meets objectives and delivers value for money. Anti-competitive practice We recently took a large client to tender with a supplier, and found out the incumbent consultant had applied pressure on the supplier not to deal with us; they clearly did not want to lose the business. Unfortunately, Undeclared commission There’s no such thing as a free lunch – consultancies take fees either directly from the customer, or are paid an “uplift” (usually expressed in p/kWh) from suppliers. Either way, the customer is paying for a service. One of the most common practices is a failure to declare all remuneration the consultant is claiming from the supplier. We think it is reasonable for the customer to know explicitly how much their consultant is receiving. Our consultants speak to countless organisations who tell us their consultant is paid directly by the supplier. Once we dig a little deeper, we often find out the fees sometimes equate to up to 18 per cent of the customer’s annual energy spend. Double Commissions Consultants can get paid in two ways- but sometimes get paid twice. Once by the customer, via a management fee and then again by the supplier. We recently came across a retailer paying approximately £15,000 in annual management fees. We suggested there may be a consultant commission involved too and it transpired the consultancy was taking £300,000 a year from the supplier. Quote based incentives Some consultancies often have quotas in place with suppliers. Practically, this means 28 B&UU OCTOBER 2014 The aim here is to lift the lid on questionable practices, with a view to making energy buyers aware of what to look out for and indeed, what to avoid. remuneration structures means that salespeople can promise the world, and leave operations departments to worry about delivery. Lack of Trading expertise for flexible contracts When using a consultant to risk-manage a flexible contract, what the customer is essentially paying for is the consultants’ view of the market. The electricity and gas markets are incredibly complex and it is only by spending some time in trading the markets themselves that can lead to a successful risk management strategy. Having a deep understanding of what drives the markets, and what is moving the markets will lead to a higher probability of achieving your aims. Too often we see the trading function filled with account managers who have inherited trading duties. In our experience, the skill sets for both roles are vastly different and specialised traders and risk the suppliers agreed and as our competitor was one of the largest consultants in the UK, the deal was at a standstill. It wasn’t until we queried how this was in the customer’s interest the matter was resolved. To conclude, the industry is in desperate need of regulation; this will raise standards and make consultancies much more accountable to customers. In the meantime, there is nothing to stop existing players in this market from adopting a stance against these practices on a voluntary basis. This article was first written in 2012. Following Omar’s presentation regarding the 7 deadly sins, at last month’s Energy Event, it is being republished to encourage debate around the issues. Visit www.meuc.co.uk ELECTRICITY TRENDS TRENDS IN THE DAY AHEAD AUCTION MARKET With support from APX, Europe’s premier provider of power exchange, MEUC brings readers an insight into current Market trends of the UK spot electricity markets. APX Power UK Prices and Volume MWh * Power UK Spot: The spot market is used for balancing and trading purposes and consists of half hourly products of electricity as well as discrete standardised blocks made up of the individual half hours. * Power UK Prompt: APX Power UK’s base and peak load day products, weekend products and combination blocks that are listed on EuroLight for trading clearing and notification by APX Power UK. * Power UK Day-Ahead Auction: The APX UK Power Auction is a Day-Ahead auction, where trading takes place on one day for the delivery of electricity the next day. * UKPX Spot RPD Base Load Index: A daily volume-weighted reference price for each half hour settlement period where such data is available between 23:00 and 23:00 prevailing UK local time. * UKPX Auction Base Index: Non-weighted arithmetic average of the matching prices of each hour instrument between 23:00 and 23:00 prevailing UK local time. 30 B&UU OCTOBER 2014 Visit www.meuc.co.uk Your energy keeps us going APX is one of Europe’s most experienced and innovative energy exchanges, operating power spot exchanges in the UK, the Netherlands and Belgium. We offer an efficient, transparent and secure electronic trading environment, providing clearing services and market data for all parties involved. To promote innovation and integration, APX partners with Europe’s major players in the energy field. At the same time we make trading more accessible for smaller parties. After all, it’s the energy of all market participants that keeps us going. WATER TRANSPARENCY, ACCURACY, AND SIMPLICITY SHOULD FORM THE BASIS OF ENGLISH WATER MARKET REFORM Mark Powles, Chief Executive of Business Stream gives an update on progress towards competition We’re well on our way to a competitive non-domestic water market in England. Since the Water Bill received Royal Assent back in May this year, becoming the Water Act in the process, it’s been a busy time for the industry. There is much to prepare for and as the market begins to take shape and reform gathers momentum, a raft of announcements have been made in the last couple of months. Some bode well for the future market, while others have merely resulted in further questions over its structure. At the time of writing, the market was on the cusp of hitting another milestone on its journey to reform. The full set of draft determinations, for every incumbent water company in England, were about to be published. These should provide a great deal of information about what the market is going to look like, including crucial data from each company on what their separate wholesale and retail costs are likely to be. Why is this important? Well, it will go some way to determining how a key piece of the industry puzzle will take shape: the retail margin. These should provide a great deal of information about what the market is going to look like, including crucial data from each company on what their separate wholesale and retail costs are likely to be. Why is this important? Well, it will go some way to determining how a key piece of the industry puzzle will take shape: the retail margin. The publication of the draft determinations should represent a significant step forward in the creation of the competitive water market in England. However, the water industry regulator Ofwat has expressed concern over the data provided so far by some of the incumbent suppliers in England. In particular, it highlighted the need for transparency and accuracy in the information supplied, while the regulator also 32 B&UU OCTOBER 2014 queried some of the wholesale costs submitted. If these issues are not remedied there’s a risk that new entrants will be discouraged from entering the market, since it could well undermine their confidence in how the market will work. Clearly, this would be bad news for customers. Wholesale and retail costs are a key factor in the creation of a market that works to customers’ benefit. The retail margin, which is based on the retail costs, is there not just to cover the retailers’ outlay, but also to allow them to offer discounts and other incentives to customers. If this ends up being squeezed too hard, then it will directly affect prices. To succeed, a non-domestic water market has to be competitive. It’s what drives suppliers to deliver what customers need. Without this key ingredient, a market wouldn’t function properly. For it to be an attractive market, water suppliers need to be able to freely enter it and expand. That requires a viable retail margin which will offer an incentive to potential participants without being unfair to customers. After all, the key ingredient of competition is the creation of a dynamic market with multiple players, with each aiming to deliver for customers whatever their size. Likewise, market facilitation costs need to be kept low. Ensuring that will avoid these expenses being passed on to customers and is another factor in guaranteeing the attractiveness of the market. A report from Grant Thornton in 2010 estimated that market facilitation costs for Scotland between 2006 and 2021 would be £45 million, with the bulk of that being required in the market’s formative years. While the costs are likely to be higher in England’s much larger market, we need to make sure they are kept low through efficient processes. That means making switching as simple as possible and reducing the administrative burden placed on customers and water suppliers. That will be a critical part of enabling customers to exercise choice. At the same time, customers need to be made aware of the range of offers available to them. That requires a certain amount of transparency from wholesalers, particularly when it comes to data and pricing. What’s more, whether these are discounts, services, efficiencies, or any other kind of incentive, they have to offer value to the business and its needs. That can only happen if there is a practical margin in place for retailers. Combined, all of this will create market structures and regulation that are fair, stable, and designed to encourage competition, to the benefit of customers. We’ve come too far to let this opportunity slip. A competitive market will only work for customers if it is transparent, based on accurate data, and simple to administer. These tenets form the basis of the Scottish market and, as a result, it has delivered. The market has outperformed expectations by delivering more than £100 million in savings over six years. That’s substantially higher than even the most optimistic predictions. The momentum of change that has been built up over the last few months needs to be maintained, and ensuring customers remain the core focus of reform should be central to how we progress. A market based on transparency, accuracy, and simplicity is the only way we can make that happen. Visit www.meuc.co.uk How we helped Devro avoid £500,000 on annual transport costs Save water, save money, reduce your carbon footprint with Business Stream Like many industrial customers throughout the UK, Devro relied on our unrivalled expertise to stay within discharge constant levels and preserve its environmental reputation. Our innovative mobile treatment unit helped neutralise a troublesome ammonia problem and satisfy the regulators. Then our unique, long term innovative solutions delivered long term savings over the alternative disposal option which would have resulted in £500,000 on annual transport costs. Find out how we can help you protect your business and your bottom line at business-stream.co.uk MANAGING DEMAND USE POWER MORE EFFECTIVELY United Utilities recently became the first water company in the country to sign-up for Dynamic Demand – an innovative quick-fire way of switching power-hungry equipment off and on in response to changes in electricity supply and demand nationwide. Peter Roper spoke to Andy Pennick, Energy Manager to find out why. Q A What are the energy challenges for a business like United Utilities? Q A Why did you decide to install Dynamic Demand? We use in the region of about 800 GWh hours a year, our energy costs are rising and we’ve got regulatory targets we have to meet. We have to use less electricity, generate more energy and work smarter with our assets to manage that consumption. It’s all part of a drive to use power more efficiently. Water and wastewater treatment is a really energy intensive process – power is one of our biggest operating costs – so we’re looking both inside and outside our business to see how we can work smarter. That means using less power and being willing to be flexible in the way we use that power. Our assets have to treat water and waste, but by looking at them again and using innovative technology we can gain added value for our customers and the UK electricity network. Q A So how does it work? Dynamic Demand fits firmly in the “use smarter” part of our strategy. It provides a quick-fire way of switching power-hungry equipment off and on in response to changes in electricity supply and demand nationwide. The system acts like a “virtual power station”, helping National Grid to even out temporary peaks and troughs in demand instead of turning power stations up and down. Q A How did you go about installing the technology? The first step was to understand the technology and to define the equipment or assets it could work with. That meant identifying processes and equipment that were not timesensitive in their operation that could provide a service to National Grid and still do the job they are there to do. Next we had to work with our people on site to understand how the site works and develop an implementation plan. Lastly came the deployment stage which involved Open Energi installing their panels on site to allow the equipment to “talk” to the grid. This enables equipment to be turned on and off in seconds in response to variations in power frequency. 34 B&UU OCTOBER 2014 Q A Practically on the ground, was it difficult to put in? The technology is simple to operate, but quite engineering based to deploy. You have to look at the controls on site and understand the parameters within which your equipment can respond. We spent a long time working very closely with Open Energi to ensure we got this part right. When it moves to the operational phase, it’s quite silent; it doesn’t need anyone to interfere with it. From an implementation programme and sticking a physical unit in it’s no different than any of the other control panels we’ve got; it looks invariably the same so people are used to it, it doesn’t feel alien. We trialled the system at three sites – our wastewater treatment plants in Bolton and Birkenhead and a water pumping station at Hoghton near Blackburn – and on three different asset classes – aeration lanes, pumps and odour control units. At each staging it’s been successful, it falls in line with the consent of the Environment Agency that we operate these sites under so it is absolutely safe to do so and it doesn’t interfere with the site operation either. Q A And are you pleased with the results? Very; in effect, we’ve become like a virtual power station. When everyone gets up after watching the Great British Bake Off to switch the kettle on, some of our pumps go off automatically to free up the power. That might only be for a few minutes, then they can restart again. We have a lot of tanks and water storage within our processes, so we can be flexible about precisely when we use power. The lower operating costs are good news for our customers. Q A So where do you go from here? We’re now rolling out the programme across the whole North West region. Our aim is to have 10MW available within the next 12 months. Over the next five years we expect to have a total of 50MW of flexible capacity to offer up to National Grid – the equivalent of a conventional power station – which should cut carbon emissions by 100,000 tonnes per year. The income this will generate is around £5m, which will be reinvested into site assets to reduce operating costs. Q A Is this part of a wider demand management strategy? Yes, we are looking at other forms of demand response such as STOR or short term operating reserve and we already have a very effective triad management programme in place to help us respond to winter peak management periods. We are also looking at time of day tariffs, where we can use energy intensive equipment in cheaper periods. That’s part of a wider exploration of demand side response that we are undertaking at the moment. Visit www.meuc.co.uk Q: What does a university, a water utility, an asphalt producer and a supermarket all have in common? A: They have turned some of their most energy-intensive equipment into income by installing Dynamic Demand. Dynamic Demand is a unique form of Demand Response which can automatically adjust the electricity consumption of equipment to help National Grid balance electricity supply and demand, which is vital to maintain power supplies. The solution works with a range of equipment from fridges to furnaces without impacting business performance. In the process, it helps to reduce UK carbon emissions and build a more secure energy future. Get in touch to find out how your business could benefit. [email protected] www.openenergi.com NEWS ENER-G SHORTLISTED FOR NATIONAL AWARD Combined heat and power specialist ENER-G has been shortlisted for a prestigious national award for engineering excellence. It has been shortlisted for The Manufacturer of the Year Awards 2014. As one of the four finalists in the Through-life Engineering Services category, ENER-G will compete for a crown previously held by manufacturing giants such as Rolls- Royce and Monarch Airlines. EMR CONSULTATIONS PUBLISHED DECC has published three consultations on supplementary design proposals for the Capacity Market, changes to the CFD supplier obligation, and on the Non-Delivery Disincentive (NDD) for the CFD. The consultations will each run for six weeks and close on 5th November. The changes and supplementary design proposals outlined in the documents implement provisions required as part of successfully receiving State Aid clearance, and implement policies DECC has committed to introducing. Following consultation, the changes will be reflected in amending secondary legislation, which is expected to be laid in Parliament early next year. OFFTAKER OF LAST RESORT REGULATIONS Legislation has been laid enabling the Offtaker of Last Resort (OLR), the Department of Energy and Climate Change has confirmed. The OLR is designed to reduce the risk of market failure at the outset of the CFD and therefore reduce the cost of investment in renewable electricity generation, boost competition, and lower costs to consumers. At its simplest, the OLR achieves this by providing renewable CFD generators with a guaranteed, ‘backstop’ route-tomarket for their power: a Backstop PPA (BPPA). The Regulations will be in place in time for the first CFD Auction on 14th October. CFD COULD EU STITCH-UP ON INCREASE HINKLEY NUCLEAR PLANT BILLS BY 10% SAYS NPOWER “Energy policy has a bottom-line impact for UK business but there is clearly a strong economic case for the shift to a low carbon economy,” declared Wayne Mitchell, Head of Industrial and Commercial at npower. Commenting on the recent Cambridge Econometrics report looking at the bottom line impact of energy policy for UK businesses he added: “We know for example that Contracts for Difference, a key element of the Government’s Electricity Market Reform, could add an extra 10 per cent to bills by 2020. “The UK is on the cusp of a complete shift in the way we plan for energy use and we encourage UK business customers to consider all the options open to them. Whether you’re a major steel manufacturer, a supermarket chain or a single convenience store, now is the time to start taking energy efficiency seriously. In turn, this will free up vital capital that can be re-invested into other areas of the business.” 36 B&UU OCTOBER 2014 Commenting on media reports that the Government and the European Commission have reached an agreement over state-aid to fund a new nuclear reactor at Hinkley Point, Greenpeace EU legal adviser Andrea Carta said: “If competition commissioner Almunia has backed State aid for Hinkley, it risks a backroom deal prevailing over the rule of law. “Only a year ago the Commission said that Hinkley was “in principle incompatible under EU State aid rules.” Now, under pressure from the UK Government and French nuclear operator EDF, the Commission is preparing to perform a U-turn. “European Commissioners should oppose the plan and resist rushing through a controversial and far-reaching decision in the dying weeks of this Commission.” PICKLES’ CONDEMNED FOR WIND FARM INTERVENTION RenewableUK has condemned Secretary of State for Communities and Local Government Eric Pickles for his ‘unprecedented interference’ in renewable energy projects in England. The organisation argued that Mr. Pickles had intervened in 50 wind farm planning applications since June 2013, taking decisions personally instead of allowing locally elected councillors and planning inspectors to do so. Of the 50, decisions were reached on 19 projects, with all but two refused. RenewableUK’s Deputy Chief Executive Maf Smith said, “Fifty recoveries for onshore wind means higher bills for UK consumers, goes against public demand for renewable energy and holds back action on climate change. These sites would have meant half a billion pounds in local investment creating over 2,000 jobs. His guiding principle seems to be localism – as long as you do what I say.” Visit www.meuc.co.uk Eneco Eneco is an independent energy company, with Dutch origins. Our ambition is sustainable energy for everyone and therefore we are dedicated to producing energy that is reliable, affordable and clean. In the Netherlands and Belgium we supply over two million customers. Our renewable asset base in the UK is growing quickly with three onshore wind farms and one solar farm operational, two more onshore wind farms coming on line by the end of 2015 and more in the pipeline. Our aim is to supply all of this home-grown power directly to customers. We offer flexible trading services, delivered using Eneco’s trade expertise and transparent access to the power markets to enable you, the customer, to manage your energy consumption, cost and carbon footprint. Interested in finding out more? Please contact Eneco: Email: [email protected] Telephone: 01926 331224 www.eneco.co.uk NEWS ‘OFFSHORE WIND WORKS’ CAMPAIGN LAUNCHED Andrew Bainbridge pictured with bull horn blower Stan Roocroft, Director of the Hawes Silver Band. Relaxing with his wife Marianne, daughters and grandchildren. BAINBRIDGE HOSTS ‘BAINBRIDGE FAMILY’ CELEBRATION MEUC Chairman Andrew Bainbridge took his family to the village of Bainbridge in Wensleydale as part of the celebrations for his 80th birthday. He also revived the centuries’ old tradition of having a bull horn blown outside the Rose & Crown public house, a ceremony which used to guide home foresters who had lost their way home. A multi-media campaign to build awareness of the role offshore wind is playing in the UK’s transition to low carbon energy supplies has been launched by DONG Energy. Platform posters across the London Underground network and advertisements in selected national and regional media are being used to get the message across. Research carried out for DONG Energy has shown a very low awareness of the part that offshore wind is playing in the UK’s transformation to a low carbon economy. According to the latest Government figures, offshore wind powers over two million homes and supports around 18,300 jobs across the country. DONG APPOINTS NEW MANAGING DIRECTOR Jeff Whittingham has been appointed new Managing Director of Dong Energy. He is taking over from Mike Hogg who is retiring after more than 41 years in the energy industry. The new appointment is effective on 1st November. Evert den Boer, International Sales Senior Vice President, said: “We remain fully committed to the UK market and the strategy to be a leading energy solutions provider through partnerships will not change”. “It has been a privilege to work with Mike and I would like to thank him for his valuable contribution. He has enjoyed a distinguished career, continuously putting customers first and meeting their evolving needs. Mike successfully led the team through the transition from Shell to DONG Energy. We look forward to welcoming Jeff and I’m confident that he will build on this success” Mike Hogg added: “I have thoroughly enjoyed my 41.5 years in the European energy industry having met and worked with some wonderful people. I look forward to working with Jeff and the senior management team during the transition period.” Jeff is an experienced Senior Director from the energy services and utilities industry. He joins from Inenco where, as COO, he has been responsible for growth initiatives, business development, regulation and general business management across all three divisions. In response Jeff said, “I am excited at the prospect of continuing the great work that Mike and the team have done delivering high levels of customer satisfaction and entry into the electricity market which will provide the business with significant future growth opportunities. I would like to wish Mike all the best for a happy and well-earned retirement.” 38 B&UU OCTOBER 2014 MEUC EVENTS October 7MEUC’s London Conference and Exhibition, Marble Arch Thistle Hotel, London October 14MEUC’s Northern Conference and Exhibition, Cedar Court Hotel, Bradford October 15MEUC Midland Conference and Exhibition, National Motorcycle Museum, Birmingham November 27Westminster Annual Conference & End of Year Networking Reception, Church House, Westminster and House of Commons December 3Water Competition Action Group meeting, Madjeski Stadium, Reading – hosted by Thames Water December 4Energy Training Academy, Imperial College, London. Introductory and refresher training on Buying and Managing Energy Wisely, with Phil Osborn and Robin Welsby December 9Behaviour Change Conference, Birmingham University MEUC Ltd, PO Box 30, London W5 3ZT. Tel: 0208 997 3854 Fax: 0208 566 7073 Email: [email protected] Web: www.meuc.co.uk Visit www.meuc.co.uk Talk to one of our experts today: 0844 225 2887 [email protected] www.coronaenergy.co.uk WHY CHOOSE ANYONE ELSE? Corona Energy is a leading independent energy supplier to UK businesses. Delivering quality, simplicity and value We challenge the status quo in everything we do, and it’s our goal to save you time, energy and money. Your business, our focus No matter how complex your portfolio, we supply gas solutions, billing excellence, innovative energy management tools and NOW electricity solutions to suit your business needs. Integrity One Team Innovation Highest Standards Customer Focus Inspiration There is a SPECIAL ENERGY between us. Being a gas supplier means much more than just selling gas. It is about mutual success. It is about customised and flexible solutions for you. And it is about a partnership that you can rely on – whatever the day may bring. Experience that special energy between us. Experience WINGAS. www.wingas-uk.com
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