1. technology and computing
2. enterprise technology
3. enterprise resource planning

CASE STUDY:
Ciber Mobilizes SAP and
Avoids $1M Upgrade
Mobilizing a Legacy System!
!
Ciber, like many enterprises looking to mobilize their business,
faced what they believed was a requirement to upgrade their
existing business application in order to reap the gains of
mobility.!
!
Ciber’s business model is reliant on the prompt and accurate
entry of their consultants’ hours, a process that required
consultants to navigate a complex ERP workflow on their
laptops. Their IT team spent a year unsuccessfully trying to
mobilize this process before concluding that in-house mobile
app development was too complex, time-consuming, and
costly.!
!
Without the ability to mobilize their current application, it
appeared their only option was a $1M, 12-month SAP upgrade
to deliver the simplified user experience they wanted.!
!
“Our ERP system wasn’t in a good position to do mobility for
the use cases we wanted to leverage,” explains Bruce
Heinrichs, Technical Manager.!
!
Capriza Eliminates the Need to Upgrade!
!
Capriza enabled Ciber to mobilize their current SAP
application as-is, without the extensive upgrade.!
!
Company: !
Ciber!
Objective: !
Avoid a costly SAP upgrade and
increase business agility
predictability by mobilizing
timesheet submissions!
Capriza Benefits:!
Time To ROI!
After 2 weeks they were able to !
successfully launch a Zapp for
timesheet submissions!
Simplification of SAP!
Capriza not only mobilized!
but also simplified their complex
SAP workflows!
Self-Sufficiency!
After 2 days of training, Ciber IT
was able to develop and deploy
Zapps on their own!
Unify All Applications!
With Capriza, the company’s internal IT team is able to quickly
create mobile apps without any coding, APIs, or new
infrastructure investments. Mobile apps can be created inhouse by current IT staff, eliminating the need to hire
specialized mobile app developers or outsource app creation.
With Capriza, Ciber can create
mobile apps for any business
application, not just SAP!
The New Face of Enterprise Software. www.capriza.com (650) 600-3661
The Results with Capriza!
!
Within 2 weeks, Ciber had a fully-functional mobile app for
their timesheet submission process.!
!
Consultants can now easily report hours and adjust planned
hours immediately from any device, providing the company
with more accurate data. The mobile app has reduced
submission errors by simplifying the complex ERP workflow.!
!
With real-time data collection about spent and planned hours,
Ciber has the most accurate, up-to-date information, giving
them a more accurate understanding of cash flow, and thus
enabling them to make better, faster decisions.!
!
“The data is more accurate, being entered right away on a
mobile device, and gives us better predictability into our
numbers,” says Heinrichs. “We have less time adjustments
and less credit and re-bills.”!
“The data is more
accurate, being
entered right away on
a mobile device, and
gives us better
predictability into our
numbers.”
!
Bruce Heinrichs,
Technical Manager
Ciber!
!
Consultants can quickly relay changes to planned hours,
giving the company’s resource management group immediate
and more accurate predictions about upcoming revenue.!
!
Consultants can now submit their hours during idle time,
freeing up their productive time. “Our customers will have
better service because we can spend less time on
administrative tasks,” says Heinrichs.!
!
What’s Next for Ciber!
!
With Capriza, Ciber also has the ability to mobilize their
significant implementations of PeopleSoft, SharePoint, and
other applications. The company has already identified 8
additional use cases to mobilize, beginning with the leave
request submission process.
The New Face of Enterprise Software. www.capriza.com (650) 600-3661