OCTOBER • 2014 A Season of Changes You may have noticed quite a few changes taking place at New Generations Federal Credit Union recently. Beginning in July 2014, we embarked on a series of changes that brought our members a new Website, new systems for online banking and voice banking, a brand new set of mobile applications for Apple iOS and Google Android smartphones, and new ATM and debit cards. As with any major conversion, while our many months of careful planning and preparation yielded an overall smooth process in each of these categories, we still ran into a few hiccups. We thank you for your patience as we worked to address these issues to minimize the impact on you, our member. Everything we’ve done this summer has been with one end goal in mind – serving you better. Our new eBank online banking service, along with eVoice and eMobile, integrates directly with our core processing system to give you more and better account information. In turn, this helps you better manage your finances. Likewise, our new ATM and debit cards are not only a better solution from a physical perspective, but they give you greater benefits as an owner of our institution; we were able to simplify our cost and transaction processing burdens by completing this important conversion. Save the Date! Our 64th Annual Meeting will be held Thursday, April 23, 2015. Please watch for more information to come. We hope to see you there! Board Nominations If you’re interested in representing our members and having an influence on how our credit union makes decisions, apply for a position on our Board of Directors! We are looking for qualified candidates who want to bring their knowledge and expertise to our Board. Nominations will be accepted through Wednesday, December 31, 2014. Applications may be obtained inside any of our branches or online at www.newgenfcu.org. Our new Board members will be elected by the membership at our 2015 Annual Meeting. Thank you for your patience and understanding as we continue to work hard to better meet your needs. We take our slogan of Financial Strength, Together, very seriously. And it won’t stop guiding what we do for you. Jennifer Dandridge, President and CEO New Generations Federal Credit Union What are people saying about New Generations? I have been a dedicated & loyal member of New Generations FCU since I moved here from Queens, New York in 2000. New Generations not only has the number one customer service out of any other banks I’ve ever dealt with, but also has an awesome administration that ensures your safety and happiness. Recently, New Generations instituted a new home banking system called eBank. I now can have all of my questions answered by simply looking at my account. Prior to eBank, I had to call and ask, “What is on hold?” Now, eBank tells me what’s on hold and what I have available, so that I do not go over my account balance. New Generations, to me and I’m sure others, is the #1 Credit Union in Virginia. If you really want an honest, good, friendly, cater-to-your-needs, on-your-side, here-to-help, fix-your-problems-right-away credit union, then join and invite others to join the best in Virginia: New Generations!!! - Thomas BC Rogers REDSKINS ROOT FOR THE AND For each game won by the Redskins, New Generations will offer a rate discount of 0.25% ON EACH LOAN until the next game.* Or, get approved for a MasterCard credit card and we’ll treat you to dinner!* Save! It doesn’t really matter which team is your favorite, New Generations Federal Credit Union has a reason for you to start rooting for the Redskins! Starting September 7, 2014, every time the Washington Redskins win, YOU WIN! Visit www.newgenfcu.org, stop by, or call (804) 359-8754, option 2 to learn more. *Promotion ends on December 31, 2014. Auto loan rate not to fall below 1.49% APR. Standard auto loan rate floor is 1.74% APR. Rates vary based on creditworthiness, term of loan, and – in the case of an auto loan – the vehicle age. This offer does not apply on mortgage loans. Receive a $25.00 gift card to a restaurant of your choice when approved for a MasterCard credit card from New Generations Federal Credit Union. Affordable Financing is Just around the Corner! At New Generations Federal Credit Union, we don’t think an auto loan should have just one or two of the features you need and want—we think it should have them all. That’s why we’ve packed our auto loans with everything you need to save time and money. Rates as low as 1.74% APR* Terms up to 84 months Quick pre-approval process Friendly, local service Stop by the Credit Union or visit us online at www.newgenfcu.org to get pre-approved for an auto loan today. *APR = Annual Percentage Rate. Rate quoted above includes a .25% rate reduction for direct deposit or payroll and a .25% rate reduction for an approved New Generations MasterCard. For example, the minimum payment at 1.74% APR for 60 months is $17.42 per $1,000.00 borrowed. Add .50% for vehicles with mileage in excess of 100k. Save an additional .25% for a 20% down payment! Maximum combined rate reduction of .50%. The 1.74% APR is the lowest rate available, including discounts. Rates and terms are subject to change without notice, and may vary based on creditworthiness, term of loan, and year of vehicle. Other rates and terms are available. Down payment requirements will be based on individual qualifications. Please call us at 804.359.8754 or 800.230.4819, and select option 2 for more information. Holiday Closings COLUMBUS DAY Monday, October 13 THANKSGIVING DAY Thursday, November 27 DAY AFTER THANKSGIVING Friday, November 28 CHRISTMAS EVE Wednesday, December 24 (Close at 3:00 pm) CHRISTMAS DAY Thursday, December 25 DAY AFTER CHRISTMAS Friday, December 26 NEW YEAR’S EVE Wednesday, December 31 (Close at 2:00 pm) NEW YEAR’S DAY Thursday, January 1, 2015 Holiday Skip-A-Pay: A Special Gift for You! If there’s ever a time when a little extra cash may come in handy, it’s during the holiday season. So to help you enjoy your holidays a little more, New Generations Federal Credit Union is giving you the opportunity to skip your loan payment(s) for the month of November or December! To take advantage of this special offer, simply complete the form below and return it to the Credit Union at least five days before your payment to be skipped is due. There is a $25.00 fee per loan payment skipped. Interest will continue to accrue on your loan during the month you skip your payment. For complete details, please contact the Credit Union. 1. Please fill out the information below: NAME: __________________________________ ADDRESS:_________________________________________ CITY: ____________ STATE:______________________ ZIP:________________ ACCT #:____________________ 2. Please select the month you would like to skip: r NOVEMBER 2014 OR r DECEMBER 2014 3. Check the loan(s) you want to skip: r VEHICLE LOAN TYPE: __________ r PERSONAL LOAN TYPE:____________ r OTHER LOAN TYPE:________ 4. r $25 PAYMENT ENCLOSED ORDEDUCT MY FEE FROM: r CHECKING r SAVINGS r OTHER Loan Extension Agreement It is mutually agreed by the borrower and New Generations FCU that, in consideration of a processing fee of $25.00 per loan skipped, the November 2014 or December 2014 payment(s) on the loan(s) listed above will be deferred and extended beyond the original term of the loan(s). All other terms and provisions of the original loan agreement are unchanged and remain in full force and effect. YOUR SIGNATURE:___________________________ CO-SIGNER:______________________________________ HOME PHONE:______________________________ WORK PHONE:____________________________________ *Subject to approval. This offer does not apply to real estate loans, credit cards, open-end lines-of-credit, share certificate loans, loans in default or delinquent status, or any loan over 84 months. Loans being considered for Skip-A-Pay must be at least 12 months old. The term of the loan with the payment being skipped will extend beyond the original maturity date. Loan payments will not be skipped until the $25.00 fee has been paid. Some restrictions apply. By signing above, you authorize New Generations FCU to extend your final loan payment(s). All borrowers must sign above in order for Skip-A-Pay to be processed. Interest will continue to accumulate on your loan during the month you skip your payment(s). For further details, please see your loan officer. Payments made through Payroll Deduction or Direct Deposit will be deposited into your Share Savings Account for the month you are skipping your payment. Processing fee(s) must be available or Skip-A-Pay will not be processed. Any credit life and/or credit disability insurance on the loan will extend beyond the original maturity date of the loan(s). Please be aware that GAP claims may not be honored if Skip-A-Pay is processed due to the loan term extension. All members’ accounts must be in good standing in order for Skip-A-Pay to be processed. Members may only skip a payment one time per calendar year and three times over the life of the loan. recipe Pumpkin Krispies Treats Directions: 1. In a large saucepan, melt butter on medium heat. Add vanilla extract and marshmallows. Stir until marshmallows are completely melted. Add food coloring until desired orange color is reached. Add cereal and stir until completely combined. Turn off heat and let sit for a few minutes, until cool enough to handle. 2. When mixture has cooled enough, spray your hands with cooking spray and mold cereal mix into circles. Unwrap a tootsie roll and press into each pumpkin top. 3. Eat and Enjoy! Ingredients: 3 Tbsp. butter ½ tsp. vanilla extract Orange food coloring (you can mix red and yellow if you don’t have orange!) 5½ cups mini marshmallows 6 cups crispy rice cereal Mini tootsie rolls OCTOBER • 2014 Let the Festivities Begin! INTERNATIONAL CREDIT UNION DAY ® Thursday, October 16, 2014 Every year, we have the pleasure of celebrating International Credit Union (ICU) Day with our members. With this year’s ICU Day theme—Local Service, Global Good—we look forward to taking the opportunity to recognize the positive impact credit unions have on their communities and to show members our appreciation for their continued loyalty to New Generations Federal Credit Union. We invite you to stop by the Credit Union on Thursday, October 16 as we celebrate this special event. We look forward to seeing you there! Daylight Saving Time Reminder Daylight saving time ends Sunday, November 2 at 2:00 a.m. Please remember to set your clocks back one hour before you go to bed Saturday night. Holiday Loan Special Flat rate for all approved applicants 7.00% APR* Terms up to 36 months Loan amounts from $1,500 to $3,000 Apply today at www.newgenfcu.org or in person at your local credit union branch. *APR = Annual Percentage Rate. For example, the minimum payment at 7.00% APR for 36 months is $30.89 per $1,000.00 borrowed. Quoted rate applies to all approved applicants. Rates and terms subject to change without notice. Please see New Generations FCU for more details. 1700 Robin Hood Road Richmond, VA 23220 HOURS: Mon., Tues., Thurs. & Fri. 9 a.m. – 5 p.m. Wednesday 10 a.m. – 5 p.m. DRIVE-THRU: Monday – Friday 8 a.m. – 6 p.m. Saturday 9 a.m. – 12 p.m. East District Center ATM 701 N. 25th Street Richmond, VA 23223 ATM only at this location; does not accept deposits Hanover Medical Park ATM 8220 Meadow Bridge Road Mechanicsville, VA 23116 MOBI outside ATM; accepts deposits MOBII inside ATM; does not accept deposits Short Pump Town Center ATM 11800 West Broad Street Richmond, VA 23233 ATM located outside of Guest Services office on first level. ATM only at this location; does not accept deposits Southside Branch 141 E. Belt Boulevard Richmond, VA 23224 HOURS: Mon., Tues., Thurs. & Fri. 9 a.m. – 5 p.m. Wednesday 10:30 a.m – 5 p.m. DRIVE-THRU: Monday – Thursday 8 a.m. – 5 p.m. Friday 8 a.m. – 6 p.m. Saturday 9 a.m. – 12 p.m. Chesterfield Branch HOURS: Christmas Club Account Holders: Your accumulated savings and dividends will be automatically transferred to your share account on Monday, November 3, 2014, just in time for the holiday shopping season! Not a Christmas Club Account Holder? Start taking advantage of this easy and convenient way to save for the next holiday season! Just stop by the Credit Union and we’ll help you set up an account for 2015. 801 Branchway Road Richmond, VA 23236 Mon., Tues., Thurs. & Fri. 9 a.m. – 5 p.m. Wednesday 10:30 a.m – 5 p.m. DRIVE-THRU: Monday – Thursday 8 a.m. – 5 p.m. Friday 8 a.m. – 6 p.m. Saturday 9 a.m. – 12 p.m. City Hall Branch HOURS: 900 East Broad Street, 16th floor Richmond, VA 23219 Mon., Tues., Thurs. & Fri. 9 a.m. – 5 p.m. Wednesday 10:30 a.m. – 5 p.m. John Marshall High School (JMHS) Branch Available only to students & faculty of JMHS Visit www.allco-op.org to search for a location near you. newgenfcu.org For the Member Information Center, dial 804.359.8754 • 800.230.4819 Select Option 4 • Monday – Friday 8:00 a.m. – 6:00 p.m. • Closed Saturday © CUAdvantage.com • 877.799.0784 Apply for a Holiday Loan Today Whether your holidays involve holiday shopping, holiday parties or a winter getaway, our Holiday Loan can help you pay for it all. Thomas J. Amiss Center (Main Branch)
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