OCTOBER • 2014
A Season of
Changes
You may have noticed quite a few changes taking place at
New Generations Federal Credit Union recently. Beginning in July 2014,
we embarked on a series of changes that brought our members a new
Website, new systems for online banking and voice banking, a brand
new set of mobile applications for Apple iOS and Google Android
smartphones, and new ATM and debit cards.
As with any major conversion, while our many months of careful planning and
preparation yielded an overall smooth process in each of these categories, we still
ran into a few hiccups. We thank you for your patience as we worked to address these
issues to minimize the impact on you, our member.
Everything we’ve done this summer has been with one end goal in mind – serving
you better. Our new eBank online banking service, along with eVoice and eMobile,
integrates directly with our core processing system to give you more and better
account information. In turn, this helps you better manage your finances. Likewise,
our new ATM and debit cards are not only a better solution from a physical
perspective, but they give you greater benefits as an owner of our institution; we
were able to simplify our cost and transaction processing burdens by completing this
important conversion.
Save the Date!
Our 64th Annual Meeting will be
held Thursday, April 23, 2015.
Please watch for more information to
come. We hope to see you there!
Board Nominations
If you’re interested in representing our
members and having an influence on
how our credit union makes decisions,
apply for a position on our Board of
Directors! We are looking for qualified
candidates who want to bring their
knowledge and expertise to our Board.
Nominations will be accepted through
Wednesday, December 31, 2014.
Applications may be obtained
inside any of our branches or
online at www.newgenfcu.org.
Our new Board members will be
elected by the membership at our
2015 Annual Meeting.
Thank you for your patience and understanding as we continue to work hard to better
meet your needs. We take our slogan of Financial Strength, Together, very seriously.
And it won’t stop guiding what we do for you.
Jennifer Dandridge, President and CEO
New Generations Federal Credit Union
What are people saying about New Generations?
I have been a dedicated & loyal member of New Generations FCU since I moved here from Queens, New York in 2000.
New Generations not only has the number one customer service out of any other banks I’ve ever dealt with, but also
has an awesome administration that ensures your safety and happiness. Recently, New Generations instituted a
new home banking system called eBank. I now can have all of my questions answered by simply looking at my
account. Prior to eBank, I had to call and ask, “What is on hold?” Now, eBank tells me what’s on hold and what I
have available, so that I do not go over my account balance. New Generations, to me and I’m sure others,
is the #1 Credit Union in Virginia. If you really want an honest, good, friendly, cater-to-your-needs, on-your-side,
here-to-help, fix-your-problems-right-away credit union, then join and invite others to join the best in
Virginia: New Generations!!! - Thomas BC Rogers
REDSKINS
ROOT FOR THE
AND
For each game won by the Redskins,
New Generations will offer a rate discount of
0.25% ON EACH LOAN
until the next game.*
Or, get approved for a
MasterCard credit card and we’ll
treat you to dinner!*
Save!
It doesn’t really matter which team is your favorite,
New Generations Federal Credit Union has a reason for you
to start rooting for the Redskins! Starting September 7, 2014,
every time the Washington Redskins win, YOU WIN!
Visit www.newgenfcu.org, stop by,
or call (804) 359-8754, option 2 to learn more.
*Promotion ends on December 31, 2014. Auto loan rate not to fall below 1.49% APR. Standard auto loan rate floor
is 1.74% APR. Rates vary based on creditworthiness, term of loan, and – in the case of an auto loan – the vehicle
age. This offer does not apply on mortgage loans. Receive a $25.00 gift card to a restaurant of your choice when
approved for a MasterCard credit card from New Generations Federal Credit Union.
Affordable Financing
is Just around the Corner!
At New Generations Federal Credit Union, we don’t think an auto
loan should have just one or two of the features you need and
want—we think it should have them all. That’s why we’ve packed our
auto loans with everything you need to save time and money.
Rates as low as 1.74% APR*
Terms up to 84 months
Quick pre-approval process
Friendly, local service
Stop by the Credit Union or visit us online at
www.newgenfcu.org to get pre-approved for an auto loan today.
*APR = Annual Percentage Rate. Rate quoted above includes a .25% rate reduction for direct deposit
or payroll and a .25% rate reduction for an approved New Generations MasterCard. For example, the
minimum payment at 1.74% APR for 60 months is $17.42 per $1,000.00 borrowed. Add .50% for vehicles
with mileage in excess of 100k. Save an additional .25% for a 20% down payment! Maximum combined
rate reduction of .50%. The 1.74% APR is the lowest rate available, including discounts. Rates and terms
are subject to change without notice, and may vary based on creditworthiness, term of loan, and year
of vehicle. Other rates and terms are available. Down payment requirements will be based on individual
qualifications. Please call us at 804.359.8754 or 800.230.4819, and select option 2 for more information.
Holiday Closings
COLUMBUS DAY
Monday, October 13
THANKSGIVING DAY
Thursday, November 27
DAY AFTER THANKSGIVING
Friday, November 28
CHRISTMAS EVE
Wednesday, December 24
(Close at 3:00 pm)
CHRISTMAS DAY
Thursday, December 25
DAY AFTER CHRISTMAS
Friday, December 26
NEW YEAR’S EVE
Wednesday, December 31
(Close at 2:00 pm)
NEW YEAR’S DAY
Thursday, January 1, 2015
Holiday Skip-A-Pay: A Special Gift for You!
If there’s ever a time when a little extra cash may come in handy, it’s during the holiday season.
So to help you enjoy your holidays a little more, New Generations Federal Credit Union is giving
you the opportunity to skip your loan payment(s) for the month of November or December!
To take advantage of this special offer, simply complete the form below and return it to
the Credit Union at least five days before your payment to be skipped is due. There is a
$25.00 fee per loan payment skipped. Interest will continue to accrue on your loan
during the month you skip your payment.
For complete details, please contact the Credit Union.
1. Please fill out the information below:
NAME: __________________________________ ADDRESS:_________________________________________
CITY: ____________ STATE:______________________ ZIP:________________ ACCT #:____________________
2. Please select the month you would like to skip: r NOVEMBER 2014 OR r DECEMBER 2014
3. Check the loan(s) you want to skip:
r VEHICLE LOAN TYPE: __________ r PERSONAL LOAN TYPE:____________ r OTHER LOAN TYPE:________
4. r $25 PAYMENT ENCLOSED ORDEDUCT MY FEE FROM: r CHECKING r SAVINGS
r OTHER
Loan Extension Agreement
It is mutually agreed by the borrower and New Generations FCU that, in consideration of a processing fee of $25.00 per loan skipped, the
November 2014 or December 2014 payment(s) on the loan(s) listed above will be deferred and extended beyond the original term of the
loan(s). All other terms and provisions of the original loan agreement are unchanged and remain in full force and effect.
YOUR SIGNATURE:___________________________ CO-SIGNER:______________________________________
HOME PHONE:______________________________ WORK PHONE:____________________________________
*Subject to approval. This offer does not apply to real estate loans, credit cards, open-end lines-of-credit, share certificate loans, loans in default or delinquent status, or
any loan over 84 months. Loans being considered for Skip-A-Pay must be at least 12 months old. The term of the loan with the payment being skipped will extend beyond
the original maturity date. Loan payments will not be skipped until the $25.00 fee has been paid. Some restrictions apply. By signing above, you authorize New Generations
FCU to extend your final loan payment(s). All borrowers must sign above in order for Skip-A-Pay to be processed. Interest will continue to accumulate on your loan during
the month you skip your payment(s). For further details, please see your loan officer. Payments made through Payroll Deduction or Direct Deposit will be deposited into your
Share Savings Account for the month you are skipping your payment. Processing fee(s) must be available or Skip-A-Pay will
not be processed. Any credit life and/or credit disability insurance on the loan will extend beyond the original maturity
date of the loan(s). Please be aware that GAP claims may not be honored if Skip-A-Pay is processed due to the loan term
extension. All members’ accounts must be in good standing in order for Skip-A-Pay to be processed. Members may only
skip a payment one time per calendar year and three times over the life of the loan.
recipe
Pumpkin
Krispies Treats
Directions:
1. In a large saucepan, melt butter on medium heat. Add vanilla extract
and marshmallows. Stir until marshmallows are completely melted. Add
food coloring until desired orange color is reached. Add cereal and stir until
completely combined. Turn off heat and let sit for a few minutes, until cool
enough to handle.
2. When mixture has cooled enough, spray your hands with cooking spray
and mold cereal mix into circles. Unwrap a tootsie roll and press into each
pumpkin top.
3. Eat and Enjoy!
Ingredients:
3 Tbsp. butter
½ tsp. vanilla extract
Orange food coloring (you can
mix red and yellow if you don’t
have orange!)
5½ cups mini marshmallows
6 cups crispy rice cereal
Mini tootsie rolls
OCTOBER • 2014
Let the
Festivities Begin!
INTERNATIONAL CREDIT UNION DAY
®
Thursday, October 16, 2014
Every year, we have the pleasure of
celebrating International Credit Union
(ICU) Day with our members. With this
year’s ICU Day theme—Local Service,
Global Good—we look forward to
taking the opportunity to recognize
the positive impact credit unions have
on their communities and to show
members our appreciation for their
continued loyalty to New Generations
Federal Credit Union. We invite
you to stop by the Credit Union on
Thursday, October 16 as we celebrate
this special event. We look forward to
seeing you there!
Daylight Saving
Time Reminder
Daylight saving time ends Sunday,
November 2 at 2:00 a.m. Please
remember to set your clocks back
one hour before you go to bed
Saturday night.
Holiday Loan Special
Flat rate for all
approved applicants
7.00%
APR*
Terms up to
36 months
Loan amounts from
$1,500 to $3,000
Apply today at www.newgenfcu.org
or in person at your local credit
union branch.
*APR = Annual Percentage Rate. For example, the minimum
payment at 7.00% APR for 36 months is $30.89 per
$1,000.00 borrowed. Quoted rate applies to all approved
applicants. Rates and terms subject to change without
notice. Please see New Generations FCU for more details.
1700 Robin Hood Road
Richmond, VA 23220
HOURS: Mon., Tues., Thurs. & Fri. 9 a.m. – 5 p.m.
Wednesday 10 a.m. – 5 p.m.
DRIVE-THRU: Monday – Friday 8 a.m. – 6 p.m.
Saturday 9 a.m. – 12 p.m.
East District Center ATM
701 N. 25th Street
Richmond, VA 23223
ATM only at this location; does not accept deposits
Hanover Medical Park ATM
8220 Meadow Bridge Road
Mechanicsville, VA 23116
MOBI outside ATM; accepts deposits
MOBII inside ATM; does not accept deposits
Short Pump Town Center ATM
11800 West Broad Street
Richmond, VA 23233
ATM located outside of Guest Services office on first level.
ATM only at this location; does not accept deposits
Southside Branch
141 E. Belt Boulevard
Richmond, VA 23224
HOURS: Mon., Tues., Thurs. & Fri. 9 a.m. – 5 p.m.
Wednesday 10:30 a.m – 5 p.m.
DRIVE-THRU: Monday – Thursday 8 a.m. – 5 p.m.
Friday 8 a.m. – 6 p.m.
Saturday 9 a.m. – 12 p.m.
Chesterfield Branch
HOURS:
Christmas Club
Account Holders:
Your accumulated savings and dividends
will be automatically transferred to your share
account on Monday, November 3, 2014,
just in time for the holiday shopping season!
Not a Christmas Club Account Holder?
Start taking advantage of this
easy and convenient way to
save for the next holiday
season! Just stop by
the Credit Union and
we’ll help you set up an
account for 2015.
801 Branchway Road
Richmond, VA 23236
Mon., Tues., Thurs. & Fri. 9 a.m. – 5 p.m.
Wednesday 10:30 a.m – 5 p.m.
DRIVE-THRU: Monday – Thursday
8 a.m. – 5 p.m.
Friday 8 a.m. – 6 p.m.
Saturday 9 a.m. – 12 p.m.
City Hall Branch
HOURS:
900 East Broad Street, 16th floor
Richmond, VA 23219
Mon., Tues., Thurs. & Fri. 9 a.m. – 5 p.m.
Wednesday 10:30 a.m. – 5 p.m.
John Marshall High School
(JMHS) Branch
Available only to
students & faculty of JMHS
Visit www.allco-op.org to search
for a location near you.
newgenfcu.org
For the Member Information Center, dial 804.359.8754 • 800.230.4819 Select Option 4 • Monday – Friday 8:00 a.m. – 6:00 p.m. • Closed Saturday
© CUAdvantage.com • 877.799.0784
Apply for a Holiday Loan Today
Whether your holidays involve holiday
shopping, holiday parties or a winter
getaway, our Holiday Loan can help
you pay for it all.
Thomas J. Amiss Center
(Main Branch)