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WASHINGTON D.C.
#CNGDC
26-29 October 2014
GENERAL TRANSPORTATION:*
For those attendees staying in hotels in Old Alexandria,
there will be Summit Shuttle Service between those
hotels and the Gaylord National at the following times:
Sunday, October 26 | 5:00 – 7:15 PM
Monday, October 27 | 7:15 – 9:00 AM
4:30 – 6:30 PM
Tuesday, October 28 | 7:15 – 8:45 AM
4:45 – 5:30 PM
Wednesday, October 29 | 7:00 – 8:15 AM
Luggage storage available at the Gaylord National
Please refer to the transportation signage or the
Summit App for updated information and running
times.
BAGGAGE CLAIM**
Tuesday, October 28 | All-Day
If checking out of the Gaylord National, please utilize the
Gaylord’s bag check located in the Lobby.
Wednesday, October 29 | 7:30 AM - 1:30 PM
All Summit attendees can utilize Summit Bag Check in
Maryland Ballroom Foyer/Lobby
TABLE OF CONTENTS
Summit Theme
Leadership Development
Registration and
Environment Hours
Sponsors
Innovation Pavilion
Innovation Pavilion Map
Pre-Summit Sessions
Sunday
Monday
General Session 1
David Gergen
Monday Innovation
Pavilion Sessions
Tuesday
Tuesday Innovation Pavilion
AM Sessions
Tuesday Innovation Pavilion
PM Sessions
Awards & Recognition Dinner
Wednesday
General Session 2
Claire Shipman
General Session 3
Madeleine Albright
Notes
4-5
6, 54
8
7
8-13
12-13
14-18
18-19
20-33
21
26-27
34-49
36-37
42-43
49
50-53
51
53
56-59
DOWNLOAD THE APP!
If you haven’t already, please visit the Google Play Store
or iTunes to download the CoreNet Global Summit App.
Schedule your sessions, complete session evaluations,
participate in polling and more!
*For any questions regarding times or reservations for private transportation, please call the Transportation Desk at
(301) 965- 2081. Gaylord National Resort and Convention Center does not provide shuttle services to area airports.
Alternate transportation: SuperShuttle. To make your shuttle reservation, call 1-800-660-8000, visit online at
www.supershuttle.com or stop by the Transportation Desk located in the Front Lobby.
**Any bags left in this area after 1:30PM will be send to the Gaylord National bag check located in the Lobby
2
Don’t have an Android or Apple
device? Bookmark
https://event.crowdcompass.com/cngdc
to stay up-to-date with Summit
happenings. Summit App sponsored by:
3
SUMMIT TRACKS
Enterprises face a more complex set of business dynamics and economic conditions
than ever before. Change is constant – and it is fast. Today’s corporate real estate
(CRE) executive must confront shifting demographics, technology’s relentless advance,
emerging markets, collaborative workplaces, worker mobility, workplace wellbeing,
intense competition for talent, the imperative for sustainable practices, and more.
CoreNet Global’s CRE 2020 research initiative predicts another major change lies just
around the corner. It’s one of the next ‘kinks’ in the massive change curve the profession
is experiencing. The bold statement from that research is: “The C-suite conversation
will turn from efficiency and cost-cutting to effectiveness and value creation.”
To help CRE professionals like you place this in perspective, the paradox of efficiency
vs. effectiveness is the centerpiece of the CoreNet Global Summit learning experience.
Framing the conversation are new realities of CRE’s future world, starting with the
realization that real estate is no longer so much about bricks and mortar as it is about
enabling work and engaging employees. And while the focus on cost will never go away
completely – ask any CFO – it’s no longer about cost alone. It’s about adding value that
supports key success drivers for the business.
LEADERSHIP DEVELOPMENT:
Look for this
icon to identify
Leading Others
sessions.
4
CoreNet Global’s new Leadership Development program
is designed to give CRE professionals a competitive edge
as business leaders. Regardless of your current level
of expertise as a CRE professional, adding Leadership
Training will help you realize your full potential as a
corporate contributor.
ATTENTION: In order to receive Leading Others credit,
attendees must have badge scanned on entrance and
submit a session evaluation (including full name) for
each session attended.
ENTERPRISE LEADERSHIP:
The successful corporate real estate
(CRE) leader of the future must evolve
from a subject matter specialist to a
strategic partner with a broad knowledge
of business strategies.
LOCATION STRATEGY
AND THE ROLE OF PLACE:
With growing emphasis on sustainability,
major demographic and urbanization
shifts, supply-chain risks and other
macro-economic forces, the importance
of ensuring that companies make the
best possible location choices cannot be
overemphasized.
PARTNERING WITH
KEY SUPPORT FUNCTIONS:
The integrated relationship
management, planning, systems and
strategy among CRE, IT, Finance,
HR and other support functions is
creating new opportunities for CRE
to contribute strategically and gain a
“seat at the table.”
PORTFOLIO OPTIMIZATION
AND ASSET MANAGEMENT:
The smaller and smarter portfolio is
the result of better planning, increased
focus on customer relationship
management, increasingly powerful
technology platforms, and the
deployment of flexible work strategies
and flexible workplaces that often lead
to a reduced overall footprint.
SERVICE DELIVERY AND
OUTSOURCING:
CRE must achieve operational excellence
in delivering services to its customer
— the business. Increasingly those
services are delivered by a lean in-house
team supported by a number of external
strategic partners. Service providers of
the future must go beyond task-oriented
accomplishments to become strategic,
collaborative partners whose data-driven
insights help end-users make informed
decisions.
SUSTAINABILITY:
Successful sustainable strategies
are all about integrating business
elements to reduce environmental
impact. Companies explore the value
of constructing “green” buildings,
taking advantage of “green” building
technologies and increasing customer
loyalty through social responsibility.
TECHNOLOGY TOOLS:
The unrelenting march of technology
translates into better portfolio
management and improved facilities
management, enabling real-time
management of space availability, quality
and energy – leading to lower costs and
greater value for building occupants.
WORKPLACE:
The definition of workplace continues
to evolve when technology allows work
to be done anytime and anywhere. CRE
has evolved into a strategic enabler
for the “work” of employees through
the design of the “workplace” to meet
business needs.
5
Leadership Development
speakers at the North
American Summit include:
As part of our ongoing commitment to expand
learning offerings outside corporate real estate,
CoreNet Global is pleased to have added a NEW
Leadership Development Track, open to all
Summit attendees.
As a bonus - you can get elective credit toward
the Leading Others certification, should you
decide to pursue it. A total of five (5) elective
Leading Others credits will be available as
part of the North American Summit. In order
to receive credit, attendees must have badge
scanned upon entrance to the session and
submit a session evaluation via the Summit
App, including full name, for each session they
attend. Visit www.corenetglobal.org/leadership
for more information.
Leading Others
sessions also qualify for
MCR recertification.
For more information,
see page 54.
Diamond Sponsors:
Dr. Modupe Akinola
Assistant Professor of Management,
Columbia Business School
Dr. Rohini Anand
Senior Vice President and Global
Chief Diversity Ofﬁcer, Sodexo
Emerald Sponsors:
Ruby Sponsors:
Julie Benezet
R
Founder and Managing Principal,
Business Growth Consulting, LLC
Dr. Robert J. Bies
Professor of Management,
McDonough School of Business,
Georgetown University
We value feedback about your
experience at CoreNet Global Summits.
Complete evaluations via the Summit App for each
session for multiple chances to enter the prize drawing
at the close of the Summit. Evaluations are located in the
description for each session.
6
SPONSORS
SUMMIT SPONSORS
Sapphire Partners:
dynamic glass
Single-Item Sponsorships:
RRG
Johnson Controls, Inc.
IBM
Cassidy Turley
AgilQuest Corporation, Balfour Beatty
Construction, Johnson Controls, Inc.
Summit Mobile App: Regus
Hotel Key Cards:
Lanyards:
Program:
Registration Area:
Room Drops:
7
ENVIRONMENTS
INNOVATION PAVILION
ENVIRONMENT HOURS
Sunday, October 26 | 9:00 AM - 7:00 PM
Monday, October 27 | 8:00 AM - 6:00 PM
Tuesday, October 28 | 8:00 AM - 5:00 PM
R&R LOUNGE
Who doesn’t need a little R&R? The R&R lounge is the
innovation hub to collaborate with your peers and connect
with industry experts. Stop in to charge your electronics.
Located in the Innovation Pavilion near the main entrance
next to registration.
REGISTRATION HOURS
Maryland Ballroom Registration Desk
Saturday, October 25 |
Wednesday, October 29 |
Innovation Pavilion
Sunday, October 26 |
Monday, October 27 |
Tuesday, October 28 |
12:00 - 5:00 PM
8:00 AM - 1:00 PM
9:00 AM - 7:00 PM
8:00 AM - 6:00 PM
8:00 AM - 5:00 PM
EXECUTIVE INSIGHT LAB
For senior finance and corporate real estate executives, the
stakes have never been higher. Industry shifts are demanding
that CFOs and CRE executives align strategies to drive overall
corporate growth. What does your CFO think about your CRE
strategy? Discover what’s shaping the new real estate agenda
and get in tune with the conversation.
THE BREAK ROOM
There’s nothing quite like a good cup of coffee to get the creative
juices flowing and to get your brain “Summit Ready.” Stop
by The Break Room in the Innovation Pavilion to experience
Nespresso’s exceptional single serve Grand Cru Coffees as if
you were in your own office environment.
RELAXATION STATION
Global Summits offer a flurry of nonstop networking and intellectual
stimulation. If you need a brief respite and a bit of mental
rejuvenation, we have just what you need. Cassidy Turley sponsors
an attendee environment near Registration where you can relax and
recharge with complimentary snacks and refreshments while you look
out for friends and colleagues entering the Innovation Pavilion.
WORKPLACE FUSION BUSINESS CENTER
CBRE’s Workplace Fusion Business Center provides an ondemand workspace to help you meet your business needs
without missing out on Summit activities. The business center is
centrally located and offers access to meeting rooms, computers,
printers, and power stations to ensure a seamless and productive
work environment.
POLLING STATION & IDEA EXCHANGE
Stop by to answer a quick survey regarding hot CRE topics.
8
M LOUNGE
Mars Drinks creates great tasting moments at work.
By offering Mars Drinks, companies encourage worker
productivity and engagement by providing a place to connect,
educate, motivate, and debate. Stop by in the M Lounge to
sample Mars Drinks products, including the new MARS
Barista/Authentic Espresso machine. Mars Drinks brands:
ALTERRA COFFEE ROASTERS®, THE BRIGHT TEA CO.®,
DOVE®, Hot Chocolate, & FLAVIA®, Brewers.
9
Fast-paced, interactive, small group learning opportunities provide you with a menu
of options! Combine Technology Playground and Learning Theater sessions to build a
customized program agenda that speaks to your specific needs.
INNOVATION PAVILION LEARNING THEATERS
Central quadrants provide the stage for quick-hit timely and topical presentations by industry
leaders and subject matter experts. 40+ opportunities for learning.
Learning Theaters include:
INSTANT REPLAY
Presented By
INNOVATION
Sponsored By
INNOVATION PAVILION
CORENET GLOBAL
BOOKSTORE:
October 27
5:00 - 7:00 pm
October 28
12:00 - 6:00 pm
ctober 29
O
8:00 am - 2:15 pm
BOOK SIGNINGS:
INDUSTRY
EXCELLENCE
WORKPLACE
Sponsored By
Flooring Provided By
INNOVATION PAVILION TECHNOLOGY PLAYGROUND
New in 2014, the Technology Playground is a fun, collaborative area bringing
you the latest technology trends and today’s hottest technology tools for building
business and engaging communities. Select providers will showcase the newest
tech tools and software for corporate real estate professionals in 15 minute
demonstration sessions.
TECHNOLOGY
PLAYGROUND
Sponsored By
10
Featuring book signings at
select times throughout the
Summit with authors
• Rex Miller
• Scott Hunter
• John Whitcomb
• Glenn Williamson
• Dr. Robert Bies
• Dr. Tracy Brower, MCR
• Claire Shipman*
Additional authors to be
announced! Check the
Summit App for the most
up-to-date information.
*The Claire Shipman book signing will be
held 10:00 - 10:30 am on Wednesday just
outside the Maryland Ballroom. Books
will NOT be available during Shipman
signing. Please purchase books during
Bookstore Hours (above).
Innovation Pavilion Agenda:
Sunday, October 26
5:00 - 7:00 PM
Grand Opening Party
Monday, October 27
12:00 - 6:00 PM
Innovation Pavilion Open
12:00 - 1:30 PM
Innovation Pavilion Luncheon
12:30 - 2:00 PM
Innovation Pavilion Learning Theaters &
Technology Playground
12:30 - 1:30 PM
Lunch Link for New Members and New
Attendees
4:30 - 6:00 PM
Innovation Pavilion Networking Reception
Tuesday, October 28
8:00 AM - 2:15 PM
Innovation Pavilion Open
8:00 - 9:00 AM
Innovation Pavilion Breakfast
9:00 - 11:00 AM
Innovation Pavilion Learning Theaters &
Technology Playground
12:00 - 1:30 PM
Innovation Pavilion Luncheon
12:30 - 2:00 PM
Innovation Pavilion Learning Theaters &
Technology Playground
*Lunch service will be located in multiple locations
throughout the space to enable you to grab a bite, walk the
show floor and/or join a learning session.
CoreNet Global Café
Visit the CoreNet Global Café, a dynamic hub
located in the center of the Innovation Pavilion.
Sponsored By Johnson Controls and Steelcase,
join us for a place to socialize, connect, nourish
and provide respite throughout the day. Relax in
Steelcase furniture, and explore Johnson Controls
space utilization technology as wireless sensors
track real time occupancy of the café.
Sponsored
By:
Innovation Pavilion Meeting Rooms
Looking for a quiet space to meet during the
Summit? Schedule time in one of the Innovation
Pavilion’s private meeting rooms and take a break
from all the activity on the show floor. Available to
book by the hour, these private meeting rooms are
a great place to have one on one meetings, small
group discussions, or even internal meetings.
To book, please visit: https://liquidspace.com/
invite/drosic or find the meeting icon in the mobile
app. Space is available on a first-come basis.
Sponsored
By:
Booking Technology &
Support Provided By:
Flooring
Provided By:
Headshot Hub
Give the right first impression with a professional
executive headshot. With the surge of social
media exposure these days, it’s imperative to
have a professional headshot. Just say “no” to
cropped Facebook photos! Get a career–worthy
headshot and pair your visual persona with your
business resume!
Sponsored
By:
Monday, October 27
10:30 am – 4:30 pm
Tuesday, October 28
10:30 am – 4:30 pm
11
Booth Number
Able Services. . . . . . . . . . . . . . . . . . . . . . . . 1735
ABM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1611
ADP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1635
AgilQuest Corporation. . . . . . . . . . . . . . . . . . 1415
American Electric Power . . . . . . . . . . . . . . . . 1418
ANEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1547
Arizona Commerce Authority. . . . . . . . . . . . . 1325
Ascendas Pte Ltd. . . . . . . . . . . . . . . . . . . . . 1323
Asure Software . . . . . . . . . . . . . . . . . . . . . . 1504
Avison Young . . . . . . . . . . . . . . . . . . . . . . . 1710
Capstan Advisors. . . . . . . . . . . . . . . . . . . . . 1634
Cassidy Turley. . . . . . . . . . . . . . . . . . . . . . . 1303
CCIM Institute. . . . . . . . . . . . . . . . . . . . . . . 1512
Chelepis & Associates. . . . . . . . . . . . . . . . . . 1836
Chmura Economics & Analytics . . . . . . . . . . . 1934
City of Bowie, Maryland. . . . . . . . . . . . . . . . 1731
Colite International. . . . . . . . . . . . . . . . . . . . 1725
Compass Group. . . . . . . . . . . . . . . . . . . . . . 1328
Condeco. . . . . . . . . . . . . . . . . . . . . . . . . . . 1615
Copaken Brooks, LLC. . . . . . . . . . . . . . . . . . 1734
CoreNet Global BenchCoRE. . . . . . . . . . . . . . 1439
CoreNet Global Client Relations Lounge. . . . . . 1336
CoStar Real Estate Manager . . . . . . . . . . . . . 1434
County of Brant. . . . . . . . . . . . . . . . . . . . . . 1510
County of Simcoe . . . . . . . . . . . . . . . . . . . . 1535
CPM One Source, Inc.. . . . . . . . . . . . . . . . . . 1422
Davies Office. . . . . . . . . . . . . . . . . . . . . . . . 1711
Dircks Moving & Logistics. . . . . . . . . . . . . . . 1834
EMS Software by DEA . . . . . . . . . . . . . . . . . 1435
ESRI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1928
First Advantage. . . . . . . . . . . . . . . . . . . . . . 1729
Company Name
Booth Number
FSO Onsite Outsourcing . . . . . . . . . . . . . . . . 1331
Greater Des Moines Partnership. . . . . . . . . . . 1416
Greater Memphis Chamber. . . . . . . . . . . . . . 1736
Greater Oklahoma City Partnership. . . . . . . . . 1644
Hiperos . . . . . . . . . . . . . . . . . . . . . . . . . . . 1542
IBM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1329
Illinois Department of Commerce
and Economic Opportunity. . . . . . . . . . . . . . . 1826
InstallNET International, Inc. . . . . . . . . . . . . . 1831
Instant . . . . . . . . . . . . . . . . . . . . . . . . . . . 1829
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . 1742
ISS Facility Services, Inc. . . . . . . . . . . . . . . . 1437
JLL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1811
Johnson Controls, Inc.
Global WorkPlace Solutions. . . . . . . . . . . . . . 1515
KDC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1443
Lee & Associates. . . . . . . . . . . . . . . . . . . . . 1613
Lincoln Harris CSG. . . . . . . . . . . . . . . . . . . . 1822
LiquidSpace . . . . . . . . . . . . . . . . . . . . . . . . 1337
MANNINGTON COMMERCIAL. . . . . . . . . . . . . 1335
Maryland . . . . . . . . . . . . . . . . . . . . . . . . . . 1324
Mid-Hudson Regional Economic
Development Council. . . . . . . . . . . . . . . . . . 1537
Minnesota- State of Minnesota . . . . . . . . . . . 1641
Mohawk Group. . . . . . . . . . . . . . . . . . . . . . 1840
Nespresso. . . . . . . . . . . . . . . . . . . . . . . . . . 1835
Newmark Grubb Knight Frank. . . . . . . . . . . . 1503
NTrust Infotech . . . . . . . . . . . . . . . . . . . . . . 1636
Partners National. . . . . . . . . . . . . . . . . . . . . 1334
Portfolio Solutions Group, LLC . . . . . . . . . . . . 1741
1547
1545
Company Name
Booth Number
Prince George’s County Economic
Development Corporation. . . . . . . . . . . . . . . 1326
ProLease Real Estate & Facilities Software. . . . 1723
Qube Global Software. . . . . . . . . . . . . . . . . . 1403
Regus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1428
Rifiniti, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . 1545
RMZ Corp. . . . . . . . . . . . . . . . . . . . . . . . . . 1514
RRG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1830
Savills Studley, Inc.. . . . . . . . . . . . . . . . . . . 1509
Serraview. . . . . . . . . . . . . . . . . . . . . . . . . . 1411
ServCorp . . . . . . . . . . . . . . . . . . . . . . . . . . 1322
Site Selection Group, LLC . . . . . . . . . . . . . . . 1506
Sodexo . . . . . . . . . . . . . . . . . . . . . . . . . . . 1717
Southern Idaho Economic
Development Organization . . . . . . . . . . . . . . 1424
Southwest Florida Economic
Development Alliance . . . . . . . . . . . . . . . . . 1536
Southwest Louisiana Economic
Development Alliance. . . . . . . . . . . . . . . . . . 1646
T5 Data Centers . . . . . . . . . . . . . . . . . . . . . 1317
Tavistock Development Company. . . . . . . . . . 1319
The Rockefeller Group. . . . . . . . . . . . . . . . . . 1534
Tupperware Brands Corporation. . . . . . . . . . . 1930
VFA, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 1617
View Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 1417
Virginia Economic
Development Partnership . . . . . . . . . . . . . . . 1714
Virginia’s I-81 Corridor Group . . . . . . . . . . . . 1413
Visual Lease & Service Channel. . . . . . . . . . . 1737
Washington, DC
Economic Partnership. . . . . . . . . . . . . . . . . . 1541
Workplace
Learning
Theater
1340
12
1443
1542
1441
1540
1541
1439
1336
1334
1337
1437
1434
1335
1435
1643
1742
1743
1641
1740
1741
1840
Industry
Excellence
Learning
Theater
1639
1537
1536
1636
1535
1634
1534
1637
1635
1736
1737
1735
1936
1836
1834
1734
1934
1835
1831
1331
1328
Business Center
Book
Store
1329
The Break
Room
M Lounge
Relaxation
Station
1428
1326
1323
Executive
Insight Lab
Headshot
Hub
1729
1828
1424
1723
1319
1418
1317
1416
Innovation
Learning
Theater
1617
1417
1615
1415
1514
1413
1512
1613
1411
1510
1611
1515
1509
1506
1403
1502
1503
1603
1928
1822
Instant
Replay
Learning
Theater
1717
1714
1710
Technology
Playground
1504
1930
1829
1826
1422
1303
1830
1725
Polling
Station &
Idea
Exchange
R&R
Lounge
1731
CoreNet Global Cafe
1325
1324
1322
CoreNet Global Client Relations Lounge
Are you looking for ways to promote your organization to CoreNet Global members? Visit the CoreNet Global Client
Relations Lounge, Booth #1336 and let our Client Relations Team show you how to navigate the options and get
the most from your efforts and resources. You can learn more about marketing and advertising opportunities with
CoreNet Global and reserve exhibit space or sponsorships for future CoreNet Global Summits.
1646
1644
Registration
Company Name
MAP
1711
1811
Meeting
Rooms
WASHINGTON D.C.
Pre-Summit | Friday - Saturday
25 October 2014 | Saturday
Thank you
Learning
Sponsors
24 October 2014 | Friday
8:00 am - 5:00 pm
8:00 am - 5:00 pm
MCR Capstone
National Harbor 6
Corporate Real Estate Finance
National Harbor 5
Advanced Lease Analysis
National Harbor 7
Leadership & Strategy: CRE Management
in Today’s Economy
Advanced Real Estate Negotiation
Chesapeake B
NOTE: Separate registration required for MCR/SCLR and Leadership Development Pre-Summit Seminars
National Harbor 6
MCR Capstone
Leadership & Strategy: CRE Management
in Today’s Economy
1:00 - 5:00 pm
National Harbor 5
CRE Finance Workshop
Developing Workplace & Mobility Strategies
Azalea 3
Change Leadership: Strategy, Implementation
and Best Practices
Camellia
Implementing Workplace Strategies
Portfolio Realignment
25 October 2014 | Saturday
7:00 am - 5:00 pm
Annapolis
Registration Desk
14
Professional Development Information Center
Managing Effectively in Global Markets
Real Estate Transactions:
Impact on Corporate Financial Statements
Magnolia 1
Chesapeake A
Magnolia 3
Chesapeake D
15
WASHINGTON D.C.
Pre-Summit | Saturday - Sunday
25 October 2014 | Saturday
26 October 2014 | Sunday
8:00 am - 5:00 pm
NOTE: Separate registration required for MCR/SCLR and Leadership Development Pre-Summit Seminars
Magnolia 2
Financial Leadership & Decision Making
7:30 am - 5:00 pm
NOTE: Separate registration required for MCR/SCLR and Leadership Development Pre-Summit Seminars
Professional Development Information Center
Annapolis
Registration Desk
8:00 am - 12:00 pm
Azalea 2
Azalea 1
NEW!
Enterprise Alignment
CAYENNE™ for Corporate Real Estate
8 LEADING OTHERS Required Credits
12:00 - 6:00 pm
Maryland Ballroom
Registration Desk
Summit Registration
3:00 - 4:30 pm
Annapolis 1
5:00 - 6:00 pm
NEW!
8:00 am - 5:00 pm
MCR Capstone
National Harbor 6
Corporate Real Estate Finance
National Harbor 5
Advanced Lease Analysis
National Harbor 7
Leadership & Strategy: CRE Management
in Today’s Economy
Professional Development Networking Reception
(By Invitation Only)
Advanced Real Estate Negotiation
Chesapeake B
Developing Workplace & Mobility Strategies
Azalea 3
Change Leadership: Strategy, Implementation
and Best Practices
Camellia
Implementing Workplace Strategies
16
Azalea 1
Component Leaders Council Meeting and Reception
(By Invitation Only)
Cherry Blossom
Ballroom/Foyer
Winning Buy-In from Key Business Partners
4 LEADING OTHERS Required Credits
Magnolia 1
17
WASHINGTON D.C.
Pre-Summit | Sunday
8:00 am - 5:00 pm
Chesapeake A
Magnolia 3
Chesapeake D
Magnolia 2
Portfolio Realignment
4:00 - 5:00 pm
Chapter Receptions:
Atlanta, Carolinas, and Tennessee Chapters
Eastrn Shore 1
Managing Effectively in Global Markets
Chicago, Midwest and Ohio Kentucky Chapters
Eastern Shore 2
Real Estate Transactions:
Impact on Corporate Financial Statements
Texas – Central, Houston and Southwest Chapters
Lower Atrium
Financial Leadership & Decision Making
Northern and Southern California Chapters
Eastern Regional Chapters
Azalea 2
Enterprise Alignment
9:00 am - 7:00 pm
Innovation
Pavilion
Summit Registration & Environments
Workplace Fusion Business Center / R&R Lounge / The Break Room /
Polling Station & Idea Exchange / Executive Insight Lounge /
M Lounge / Relaxation Station
2:00 - 3:00 pm
Cherry Blossom
Ballroom
NEW!
Hello! New Attendee Networking
Open to New Members and First-Time Attendees
Mingle with veteran members, Chapter Leaders and the Global Board of Directors.
Break the ice with fun games and kick off your Summit experience getting to know
the Who’s Who of corporate real estate.
Pienza
Pose
Cherry Blossom
Ballroom
Canadian Chapter
Arizona Chapter
National Pastime Grill
5:00 - 7:00 pm
Grand Opening Party
Take a virtual tour of the nation’s capital! Take a stroll down cherry blossomlined “streets” while visiting Chinatown, Georgetown, iconic memorials,
Capitol Hill and more for a real-life experience of the D.C. area.
Innovation
Pavilion
Entertainment sponsored by
Mid-Atlantic
Chapter
7:00 pm - ON
Sponsored Private Events
18
19
MONDAY
WASHINGTON D.C.
October 27, 2014 | Monday
8:00 - 9:00 am
Maryland Ballroom
Foyer/Lobby
Continental Breakfast
8:00 am - 6:00 pm
Innovation
Pavilion
C65 M100 Y0 K0
R117 G48 B147
C100 M60 Y0 K0
R0 G100 B190
Summit Registration & Environments
Workplace Fusion Business Center / R&R Lounge / The Break Room /
Polling Station & Idea Exchange / Executive Insight Lounge /
M Lounge / Relaxation Station
8:20 - 8:45 am
Chesapeake AB
NEW!
Plan Your Day!
Open to New Members and First-Time Attendees or anyone
wanting direction on maximizing their Summit experience.
Make the best of your Summit experience! From the opening keynote to breakout
sessions to the Innovation Pavilion you’ll want to maximize your time. Attend this
quick session: Meet other new attendees, learn about new Summit offerings, gain
helpful networking tips and discover the functionality of the Summit App.
9:00 - 10:30 am
General Session 1
Leadership, Power & Political Influence
with David Gergen
Maryland Ballroom
TOWN HALL
Leadership, Power & Political Influence
with David Gergen
Opening Remarks:
Chairman Randy Smith, MCR and CEO Angela Cain
Keynote Speaker Introduction:
Xavier Unkovic, Global President, MARS Drinks
Keynote Speaker David Gergen:
David Gergen, CNN senior political analyst, Harvard
professor and advisor to four presidents in two parties
shares a vivid, behind the scenes account of presidential
struggles to exercise power.
Learning how to lead is crucial to navigating through
evolving global economic, business and political systems.
In this town hall-style, interactive event, Gergen will share
seven key lessons for leaders of the future. Learn how these
lessons apply not just for America — but for corporate real
estate (CRE) — and why ultimate success or failure of the
whole system depends on the next generation of leaders.
Summit Greeting and Association
Update
Chairman Randy Smith, MCR and CEO Angela Cain
Cushman & Wakeﬁeld Polling
John Santora, President and CEO, CIS,
Cushman & Wakefield
10:30 - 11:00 am
Maryland Ballroom
Foyer/Lobby
20
Networking Break
Thank You General
Session and Keynote
Speaker 1 Sponsor
21
MONDAY
WASHINGTON D.C.
October 27, 2014 | Monday
11:00 am - 12:00 pm
Annapolis 1-2
Positioning CRE to Attract Young & Educated Talent
Track:
Speakers:
Annapolis 3-4
Ah-Ha Moment: Creative Engagement
Track:
Speakers:
Chesapeake 1-3
Location Strategy and the Role of Place
Kristen Bender, Supervisor - Portfolio Management,
Time Warner Cable
Jonathan Dandurand, MCR, Manager, Real Estate
Development, Deere & Co.
Seth Martindale, MCR, LEED AP, SLCR, Managing
Director, CBRE
Danny Seaton, Director - Global Facilities
Operations, Red Hat, Inc.
Enterprise Leadership
T. Patrick Donnelly, AIA, MCR.h, LEED AP,
Architect/Strategist, BHDP Architecture
Rex Miller, Senior Partner / Thought Leader, TAG
Consulting
PQI - Your New Business Intelligence Platform
Track:
Speakers:
Portfolio Optimization and Asset Management
Karen Burkhart Dick, Leader, Global Real Estate,
Equifax, Inc.
Simon George, CFM, B.Sc., Senior Manager,
Facilities and Real Estate, Red Hat, Inc.
Tim Markham, Sr., MCR, CPM, MBA, Sr. Director,
Workplace Resources, IHS, Inc.
Chris Zlocki, Executive Managing Director, Strategy,
Consulting & Innovation, Colliers International
11:00 am - 12:00 pm
CRE: The CFO’s Perspective
Track:
Speakers:
CRM 3.0: Bridging the Gap Between
Strategy and Execution
Track:
Speakers:
22
Chesapeake EF
Workplace
Michael Gelber, Deputy Commissioner, GSA
Charles Hardy, AIA, BArch, Chief Workplace
Officer & Director, GSA
Steve Johnson, Founder, ADI Acoustics
Janet Pogue, AIA, LEED AP, IIDA, Principal,
Gensler
Power and Influence:
Developing Your Executive Leadership Toolkit
1 LEADING OTHERS Elective Credit
Track:
Speaker:
Chesapeake 10-12
Service Delivery and Outsourcing
Sarah Abrams, Senior Vice President, Global Real
Estate, Iron Mountain
George Conti, Vice President, Global Client
Solutions, Iron Mountain
GSA Mobility Pilot: Lessons Learned
Track:
Speakers:
Chesapeake 7-9
Enterprise Leadership
John Clark, Worldwide Category Manager IWMS, IBM
David Kontra, Manager – Real Estate Operations,
General Electric
Chris Pesek, Director of Facilities Management, JLL
National Harbor 4-5
NEW!
Leadership Development
Dr. Modupe Akinola, Assistant Professor
of Management, Columbia Business School
23
MONDAY
WASHINGTON D.C.
October 27, 2014 | Monday
11:00 am - 12:00 pm
Chesapeake JKL
Next Generation Energy Management:
A Road Map to the Next Level of Performance
Track:
Speakers:
Chesapeake AB
NEW!
Listening: Your Key to Extraordinary Leadership
Innovation
Pavilion
Innovation Pavilion Luncheon
Sustainability
Michael Bendewald, Senior Associate, Rocky
Mountain Institute (RMI)
Douglas Miller, Associate, RMI
Executive Track
12:00 - 1:30 pm
12:00 - 6:00 pm
Innovation Pavilion and CoreNet
Global Bookstore Open
(By Invitation Only)
1 LEADING OTHERS Elective Credit
Track:
Speaker:
Leadership Development
Scott Hunter, CEO, Unshackled Leadership Co.
12:30 - 1:30 pm
Innovation
Pavilion
Lunch Link: Hello! New Attendees
Open to New Members and First-Time Attendees
(at designated tables)
National Harbor 6-7
Understanding China and India
Track:
Speakers:
Chesapeake GHI
Partnering for Excellence
Track:
Speakers:
24
Enterprise Leadership
Ram T. Chandnani, Deputy Managing Director, Head
– Office Services, India, CBRE South Asia Pvt. Ltd.
Sunil Das, MCR.h, Vice President Global Real Estate
and Facilities, Altisource
John Hogan, Managing Director, Workplace
Solutions, Real Estate Transactions, Accenture
Partnering with Key Support Functions
Brian Crockford, CFM, MRICS, Business Operations
Manager, Microsoft
Kate Losleben, HR Manager, Applications &
Services Engineering Group/Skype, Microsoft
Amy Stromberg, SPHR, Program Manager, CBRE
12:30 - 2:00 pm
Learning Theaters/Technology Playground
Innovation Pavilion
SEE NEXT
PAGE FOR
SCHEDULE
2:15 - 3:15 pm
Making the List: Fortune’s 100 Best Places to Work
Track:
Speakers:
Annapolis 1-2
Enterprise Leadership
Dr. Tracy Brower, MCR, Director, Performance
Environments + Placemaking, Herman Miller
Xavier Unkovic, Global President, Mars Drinks, Inc.
25
October 27
INNOVATION PAVILION
12:30 — 12:45 PM
INSTANT REPLAY
Presented By
INNOVATION
Sponsored By
KEY:
GIA
12:55 — 1:10 PM
Global Innovators Award Nominee
1:20 — 1:35 PM
Demonstration Session
1:45 — 2:00 PM
Positioning CRE to Attract
Young & Educated Talent
Seth Martindale, MCR,
LEED AP, SLCR, Managing
Director, CBRE
PQI - Your New Business
Intelligence Platform
Chris Zlocki, Executive Managing
Director, Colliers International
Power and Influence: Developing
Your Executive Leadership Toolkit
Dr. Modupe Akinola, Assistant
Professor of Management, Columbia
Business School
Psychology of the Healthy
Workplace
Steve Hargis, MCR.w, Global
Consulting Leader, Woods Bagot
Demonstrating Human
Capital Value to Drive
Workplace Change
Anita Kamouri, Ph.D., Vice
President, Iometrics, Inc.
World’s First WELL-Certified
Commercial Office
Beth Moore, Director, Workplace
Strategy, CBRE
Paul Scialla, Founder, CEO, Delos
Living
Networks: Sustainable Inclusive
Business Model of the Future
George Bandy, Jr.,
Vice President Sustainability Global
Services, Interface
Mobile Technology Solutions
Providing Greater Value for CRE
Charemon Tovar, MCR, Director
Strategy Innovation Management,
Sprint/CBRE
GIA
INDUSTRY
EXCELLENCE
Flooring Provided By
WORKPLACE
Sponsored By
TECHNOLOGY
PLAYGROUND
Sponsored By
26
Listening: Your Key to
Quality Relationships
Scott Hunter, CEO,
Unshackled Leadership Co.
Do Better than Balance: Bring
Work to Life
Tracy Brower, Ph.D. , MCR,
Director, Performance Environments
+ Placemaking, Herman Miller
Global Supply Chains Impact on
Effective Site Selection
René Buck,
President, Buck Consultants
International
Next Generation Energy
Management: A Roadmap to the
Next Level of Performance
Michael Bendewald, Senior
Associate, RMI;
Douglas Miller, Associate, RMI
Hospitality at the
Workplace
Eva Garza, Sr. Consultant,
HOK
Randa Tukan, LEED
BD+C, Regional Leader of
Hospitality, HOK
A “Commoditized” Workplace?
Create Differentiated Value
through Designed Service
Experiences
Lisa Larsen Hill, Senior Vice
President, Marketing and Culinary,
Sodexo
Jim Young, Vice President of
Corporate Facilities, Services and
Real Estate, Marriott International
Workplace Community Research
Update
Jan Johnson, FIIDA, VP Design and
Workplace Resources, Allsteel
The Future of Work IS Flexible
Work Space
Jacob Morgan, Principal & CoFounder, Chess Media Group and the
FOW Community
Outsourcing and
Information Technology –
What’s Your Game Plan?
Lisa Stanley, Chief
Executive Officer, OSCRE
International, Ltd.
Is Your Company a Waste of
Space? Discover the Benefits of
Utilization Data
Martin Brooker, Chief Operating
Officer, Condeco Software
Value of Human Capital Measured
in an APP!
Sven Govaars, MCR, SLCR,
Consulting Regional Leader, Gensler
Chris Stappen, Director,
PeachSquared
Dean Strombom, Principal, Gensler
Fusion Technology
Elisa Konik, Director, Technology
Strategy & Innovation, Cushman &
Wakefield
Fast-paced,
interactive, small
group learning
opportunities
provide you with a
menu of options!
Combine Technology
Playground and
Learning Theater
sessions to build a
customized program
agenda that speaks to
your specific needs.
27
MONDAY
WASHINGTON D.C.
October 27, 2014 | Monday
2:15 - 3:15 pm
Annapolis 3-4
Innovations and Opportunities in a Disruptive Model
Track:
Speakers:
Chesapeake 1-3
Understanding REITs:
Real Estate as a Core Business Driver
Track:
Moderator:
Speakers:
Chesapeake 7-9
Partnering with Key Support Functions
Christopher Blackadder, Principal, Woods Bagot
Greg Miles, Chief Operating Officer, Westfield, LLC
William Nelson, Director, U.S. Human Resources,
Westfield LLC
Tamara White, Principal, Woods Bagot
Real-Time Energy Tools Add Value
Track:
Speakers:
28
Portfolio Optimization and Asset Management
Karen Ellzey, Global Head Occupier Consulting,
CBRE
Sarah Abrams, SVP, Global Real Estate, Iron
Mountain
Stephanie Jones, Director of Real Estate Operations,
Global Real Estate, Iron Mountain
Kevin Smithson, Lead Tax Partner,
PriceWaterhouseCoopers LLP
Delivering Value By Leveraging Relationships
Track:
Speakers:
Chesapeake 10-12
Workplace
Rik Ekstrom, Founder, Principal & Design Director,
ARExA
Melissa Marsh, Founding Principal, PLASTARC, Inc.
Miguel McKelvey, Co-founder and Creative Director,
WeWork
Technology Tools
Richard Colegrove, Facilities Manager, ConAgra Food
Chuck Palm, LEED AP, Senior Vice President,
Director of Facilities Management and Engineering,
Cushman & Wakefield | NorthMarq
2:15 - 3:15 pm
Private Sector: Learn Best Practices in
Government Procurement
Track:
Speakers:
Service Delivery and Outsourcing
Lois Bennett, Interior Design Program Expert, GSA
Reed Stvan, Principal, Managing Director, Fox
RPM Corp
Dan Wright, Director of Real Estate and
Administration, Institute for Defense Analyses
Power and Influence: Developing Your
Executive Leadership Toolkit
1 LEADING OTHERS Elective Credit
Track:
Speaker:
Moderator:
National Harbor 4-5
NEW!
Leadership Development
Dr. Modupe Akinola, Assistant Professor of
Management, Columbia Business School
Global Innovators: Excellence in Action, Session 1
GIA
Chesapeake EF
Chesapeake JKL
Pierce DeGross III, MCR, Vice President Global
Workplace Services, Hilton Worldwide
World’s First WELL-certified Commercial Office
Speakers:
Beth Moore, Director, Workplace Strategy, CBRE
Paul Scialla, Founder, Delos Living
Demonstrating Human Capital Value to Drive
Workplace Change
Speakers:
Anita Kamouri, Ph.D., Vice President, Iometrics,
Inc.
Amanda Aviles, Director, Real Estate Strategy and
Planning, Apollo Education Group
29
MONDAY
WASHINGTON D.C.
October 27, 2014 | Monday
2:15 - 3:15 pm
Chesapeake AB
Executive Track
The Spoken Word: Your Access to Power
(By Invitation Only)
1 LEADING OTHERS Elective Credit
Track:
Speaker:
National Harbor 6-7
Leadership Development
Scott Hunter, CEO, Unshackled Leadership Co.
SunTrust Transforms:
“Aligning with the Speed of Business”
Track:
Moderator:
Speakers:
Transition Break with Refreshments
Sustainability
Clay Nesler, Vice President , Global Energy and
Sustainability, Johnson Controls
Creating a Robust Risk Engineering Strategy
Track:
Speakers:
Track:
Speakers:
Annapolis 3-4
Chesapeake 1-3
Portfolio Optimization and Asset Management
Daniel Bienstock, Professor of Operations
Research and Applied Mathematics, Columbia
University
Christelle Bron, MRICS, MBA, Corporate
Managing Director, Strategic Consulting, Savills
Studley
Derek Chanler-Berat, Director, Strategic Portfolio
Solutions Group, Savills Studley
Robert Ripp, Executive Director of Real Estate
Strategy, Morgan Stanley
Chesapeake 7-9
Workplace
Mark Gilbreath, Founder and CEO, LiquidSpace
Peter Miscovich, Managing Director, Strategic
Consulting, JLL
John Smart, Chief Strategist, IBM Smarter
Infrastructure Solutions, IBM
Craig Youst, MCR, Senior Director, Global
Workplace Solutions, Red Hat, Inc.
Synthesizing Diversity and Inclusion; A Critical
Business Imperative
Track:
Speaker:
30
Track:
Speaker:
Managing Workplace Complexity
3:30 - 4:30 pm
Annapolis 1-2
The Future of Buildings:
Moving from Green to GREEN
Enterprise Leadership
Joe Stettinius, CEO, Cassidy Turley
Bryan Berthold, MCR, RA, SVP, Corporate Real
Estate, SunTrust Bank
Aleem Gillani, Chief Financial Officer, SunTrust
Banks, Inc.
Mike Hurst, ESQ, Director, Corporate Real Estate,
SunTrust Bank
3:15 - 3:30 pm
Breakout Session
Room Foyers
3:30 - 4:30 pm
Enterprise Leadership
Dr. Rohini Anand, Senior Vice President
and Global Chief Diversity Officer, Sodexo
31
MONDAY
WASHINGTON D.C.
October 27, 2014 | Monday
3:30 - 4:30 pm
Chesapeake 10-12
Kraft’s Brands Drive Its Own Transformation
Track:
Speakers:
Chesapeake EF
NEW!
Track:
Speakers:
Leadership Development
Julie Benezet, Founder and Managing
Principal, Business Growth Consulting, LLC
National Harbor 6-7
Partnering with Key Support Functions
Ron Guirguis, Managing Director, Corporate &
Public Affairs, Edelman Public Relations
Gayle Matthei, Chief Marketing Officer, Principal,
Cassidy Turley
Kristine Steinberg, MA, CEO/Founder, Kismet
Consulting, LLC
4:30 - 6:00 pm
California Dreaming Networking Reception
After a full day of great CRE education and networking, it’s time to unwind…
Get ready to chill out and do a little California Dreaming!
It is never too early to start thinking about the California sunshine and the
“coolness” next year’s Summit will bring. Join us and pick up some “good
vibrations” before hitting the town.
Innovation
Pavilion
6:00 pm - ON
Sponsored Private Events
Doing Business in the Brazilian Real Estate Market
Track:
Speakers:
32
Workplace
Lawrence Melton, CEO & President, The Building
People, LLC
Frank Santella, Assistant Commissioner (acting) GSA,
PBS Facilities Management & Services Programs, GSA
John Vivadelli, Sr., President & CEO, AgilQuest
Corporation
Leading Others: The Top Three Things
We Do to Avoid Unknown Results
1 LEADING OTHERS Elective Credit
Track:
Speaker:
Chesapeake JKL
Positioning CRE and CRE Leadership for
Success in Any Corporate Environment
GSA Develops Smart Occupancy + Smart Building
Track:
Speakers:
National Harbor 4-5
Enterprise Leadership
John Haas, Program Manager, Corporate Occupier &
Investor Services, Cushman & Wakefield
Richard Lott, Associate, Whitney Architects
Jim Maloney, Director, Facilities & Real Estate
Management, Kraft Foods Group, Inc.
Allison Miller, Director of Facilities, Kraft Foods
Group, Inc.
3:30 - 4:30 pm
Location Strategy and the Role of Place
Gustavo D’Acol Cardoso, Founding Partner, D’Acol
Cardoso Advogados
Milton Jungman, Managing Director, Accenture
Workplace Solutions
Fabio Talero, Managing Director and Partner, Ocupantes
Consultoria Planejamento e Construções Ltda
33
TUESDAY
WASHINGTON D.C.
October 28, 2014 | Tuesday
9:00 - 11:00 am
Learning Theaters/Technology Playground
Innovation Pavilion
SEE NEXT
PAGE FOR
SCHEDULE
9:30 - 10:30 am
NOTE: Sessions are also taking place in Innovation Pavilion during this time.
Global Innovators: Excellence in Action, Session 2
GIA
Moderator:
Chesapeake JKL
Lynn G. Kious, MCR.h, SLCR, Vice President &
General Manager- Global Real Estate & Workplace
Services, Johnson Controls
The Philadelphia Navy Yard:
A Sustainable Business Campus
Speakers:
8:00 - 9:00 am
Innovation
Pavilion
Continental Breakfast
8:00 am - 2:15 pm
Williams J. Agate Jr., LEED AP, Senior Vice
President, Navy Yard Management & Development,
PIDC
Pete Reinke, Vice President, Navy Yard Leasing &
Development, PIDC
LEED for Existing Buildings Retail
Volume Program
Speakers:
Innovation Pavilion and
CoreNet Global Bookstore Open
Gary Thomas, LEED AP O+M, Director, Global
Energy & Sustainability, CBRE
DeeDee Wiele, Standards and Process Excellence
Leader, Corporate Properties Group, Wells Fargo
The Wellness Movement
Innovation
Pavilion
34
8:00 am - 5:00 pm
Track:
Moderator:
Summit Registration & Environments
Speaker:
Workplace Fusion Business Center / R&R Lounge / The Break Room /
Polling Station & Idea Exchange / Executive Insight Lounge /
M Lounge / Relaxation Station
National Harbor 4-5
Enterprise Leadership
Lisa Larsen Hill, SVP, Marketing & Culinary,
Sodexo
Dr. Matthew Trowbridge, Associate Professor,
University of Virginia School of Medicine
35
October 28
INNOVATION PAVILION
9:00 — 9:15 AM
INSTANT REPLAY
Presented By
INNOVATION
Sponsored By
KEY:
GIA
9:25 — 9:40 AM
Global Innovators Award Nominee
Demonstration Session
9:50 — 10:05 AM
10:15 — 10:30 AM
Africa Rising
René Buck, President,
Buck Consultants
International
Carol Hessler,
President, Jacobs
Engineering
Private Sector: Learn Best
Practices in Government
Procurement
Reed Stvan, Principal,
Managing Director, Fox RPM
Corp.
Creating a Robust Risk
Engineering Strategy
Christelle Bron, MRICS, MBA,
Corporate Managing Director,
Strategic Consulting, Savills
Studley
Positioning CRE and CRE
Leadership For Success in
Any Corporate Environment
Gayle Matthei, Chief
Marketing Officer, Principal,
Cassidy Turley
The Future of Buildings:
Moving from Green to
GREEN
Clay Nesler, Vice
President, Global Energy
and Sustainability, Johnson
Controls, Inc.
Leveraging Savings:
Financing Strategies
for Energy Efficiency
Projects
Jody Clark, Vice
President, Hannon
Armstrong
Strategic Facilities
Management Community
Research Update
Dave Kimball, Vice President
Integrated Facility Services,
Aramark
New Techs: Transforming
the Industry with their
Products and Places
Melissa Marsh, Founder and
CEO, PLASTARC
City of Dallas Green
Building Codes
Zaida Basora, FAIA, Assistant
Director, City of Dallas Public
Works Department
Zurich Insurance Group:
Project Neutrino
Barry Varcoe, Ph.D., FRICS,
Global Head of Corporate
Real Estate & Facilities
Management, Zurich Financial
Services, Ltd
GIA
INDUSTRY
EXCELLENCE
Flooring Provided By
WORKPLACE
Sponsored By
TECHNOLOGY
PLAYGROUND
Sponsored By
36
10:40 — 10:55 AM
GIA
New Ways of Working
and the Office of the
Future
Peter Ankerstjerne,
Group Marketing
Director, ISS Facility
Services
LEED v4: Staying Ahead of
Groundbreaking Changes!
Alex Spilger, LEED AP,
Senior Vice President, Project
and Development Services,
Sustainability,
Cassidy Turley
Green Leasing: The Secret
to Energy Efficient, Healthy
Workplaces
Deborah Cloutier, Principal
and Co-Founder, JDM
Associates
Embracing ZEC for
Productivity and Profit
John G. Whitcomb Principal,
Director of Strategic
Development, Shen Milsom
and Wilke
Economic Development
Organizations: the Linchpin
to Workforce Development
Jay C. Moon, CEcD FM
HLM, President and CEO,
Mississippi Manufacturers
Association
Leveraging Innovation
through the Design
and Build Process to
Achieve Organizational
Change
Mark Konchar, Chief of
Enterprise Development,
Balfour Beatty
Construction
Toolkit: Global Signage
Rebranding
Martin Brown, CEO, Colite
International, Ltd.
Workplace Benchmarking
Gavin Bloch, MCR.h, SLCR,
Director, National Workplace
Strategies, Jacobs
SunTrust Transforms:
“Aligning with the Speed of
Business”
Bryan Berthold, MCR,
SVP, Corporate Real Estate,
SunTrust Bank
Sensory Immersion: How
Senses are Redefining the
Workplace
Hannah Hahn, Manager,
Global WorkPlace Innovation,
Johnson Controls, Inc.
Adding Agility to Your
Real Estate Portfolio
Doug Marinaro,
President & COO,
LiquidSpace
Current: Mapping a
Landscape of Workplace
Interactions
Lisa Weeks, CID
Senior Interior Designer
Perkins+Will
Technology at Microsoft
Real Estate & Facilities
Brian Crockford, CFM,
MRICS, Business Operations
Manager – AV & Commute,
Real Estate & Facilities, Puget
Sound, Microsoft
Mobile Scheduling
Application
Jeff Roof, Vice President
of Product Management,
AsureSpace
BenchCoRE – Technology
to Improve Portfolio
Performance
Peter Holland, CRE, Director,
Benchmarking Services,
CoreNet Global
37
TUESDAY
WASHINGTON D.C.
October 28, 2014 | Tuesday
9:30 - 10:30 am
NOTE: Sessions are also taking place in Innovation Pavilion during this time.
National Harbor 6-7
Developing the Talent Pipeline of Tomorrow’s
Corporate Real Estate Leaders
Track:
Moderator:
Speakers:
Chesapeake GHI
NEW!
Chesapeake 10-12
60 Minute Solution!
This unique session will supply you with techniques to help you become more
effective at problem solving and in leading others in the process. Walk away with
a substantive solution to a problem that the group works on together. Participate
and experience a problem solving framework and a valuable solution you can
immediately apply - all within 60 minutes!
Speakers:
Dr. Tracy Brower, MCR, Director, Performance
Environments + Placemaking, Herman Miller
T. Patrick Donnelly, AIA, MCR.h, LEED AP, Architect/
Strategist, BHDP Architecture
Privacy in the Workplace
Track:
Speakers:
38
Enterprise Leadership
Karen Ellzey, Executive Managing Director, Occupier
Consulting, CBRE
Dr. Tom Geurts, FRICS, Associate Professor of
Finance and Real Estate, The George Washington
University School of Business
Chuck Schilke, JD, CRE, Director, Part-Time Program,
The Edward St. John Real Estate Program, The Johns
Hopkins University Carey Business School
Glenn R. Williamson, Master of Professional Studies
in Real Estate, Georgetown University
Workplace
Melanie Redman, EDAC, IDSA, Senior Design
Researcher, Steelcase, Inc.
Terry Sullivan, Director - Applied Research &
Consulting, Steelcase, Inc.
10:30 - 11:00 am
Maryland Ballroom
Foyer/Lobby
Networking Break
11:00 am - 12:00 pm
Winning With a CRE Sustainability Strategy
Track:
Speaker:
Sustainability
Jolene Tam, Corporate EHS Specialist, Juniper
Networks
Troy Ward, MCR, Senior Director, Real Estate and
Workplace Services, Juniper Networks, Inc.
Partnering for Excellence
Track:
Speakers:
Annapolis 3-4
Partnering with Key Support Functions
Brian Crockford, CFM, MRICS, Business
Operations Manager – AV & Commute, Real Estate
& Facilities, Puget Sound, Microsoft
Kate Losleben, PHR, HR Manager, Skype Division,
Microsoft
Amy Stromberg, SPHR, Program Manager, CBRE
Africa Rising
Track:
Speakers:
Annapolis 1-2
Chesapeake 1-3
Location Strategy and the Role of Place
René Buck, President, Buck Consultants
International
Carol Hessler, President, Jacobs Engineering
Jean-Damien Lury, Director - Head of Transaction
Management, Source8
39
TUESDAY
WASHINGTON D.C.
October 28, 2014 | Tuesday
11:00 am - 12:00 pm
National Harbor 6-7
Thomson Reuters:
Workplace Evolution or Revolution?
Track:
Speakers:
Chesapeake 10-12
Nationwide CRE & IT - Successful Partners
Track:
Speaker:
Chesapeake EF
NEW!
Location Strategy and the Role of Place
Kevin Dollhopf, MCR, Vice President, Global Real
Estate, Hanesbrands, Inc.
Jason Hickey, President, Hickey & Associates
Innovation
Pavilion
Innovation Pavilion Luncheon
12:30 - 2:00 pm
Learning Theaters/Technology Playground
Innovation Pavilion
SEE NEXT
PAGE FOR
SCHEDULE
2:15 - 3:15 pm
BIG Data Without the BIG
Track:
Speakers:
Track:
Speakers:
Chesapeake 1-3
Portfolio Optimization and Asset Management
John Clegg, IIDA, LEED AP, Principal/Design, Page
David Euscher, IIDA, LEED AP, Associate
Principal/Senior Designer, Page
Jamie Flatt, LEED AP, Associate Principal, Page
Darrell Kainer, Vice President - Facilities
Division, Enterprise Products Company
Making It Count: Selecting the Sustainability
Certification with the Greatest Project Benefit
Track:
Speaker:
Annapolis 1-2
Technology Tools
Tim Lorman, Managing Director, Strategy and
Innovation, Colliers International
Jeff Martin, CFM, Workplace 2020 Change
Management Program Manager, Wells Fargo
Sleeping Giants/Awakening Aging Assets
Leadership Development
Robert J. Bies, Ph.D, Professor of
Management, McDonough School of Business,
Georgetown University
Cost Saving Strategies in Emerging
Markets Site Selection
Track:
Speakers:
40
Portfolio Optimization and Asset Management
Rakesh Kishan, Executive Managing Director, UMS
Advisory Inc.
Tricia Trester, Vice President – Strategic Accounts, DTZ
Embracing Change:
Leading Organizations in Turbulent Times
1 LEADING OTHERS Elective Credit
Track:
Speaker:
Chesapeake GHI
Partnering with Key Support Functions
Kieran Sherry, Vice President, Corporate Real Estate,
Nationwide Insurance
Global Tender’s Key REFM Portfolio Characteristics
Track:
Speakers:
National Harbor 4-5
Workplace
Francisco Acoba, MCR, SLCR, Director, CRE
Transformation, Deloitte Consulting, LLP
Rachel Casanova, LEED AP, ID+C, Principal,
Director of Workplace, Perkins+Will
William Janvrin, Vice President, Global Design &
Construction, Thomson Reuters
12:00 - 1:30 pm
Chesapeake 7-9
Sustainability
Jenn McArthur, PEng, CEM, Associate, Arup
41
October 28
INNOVATION PAVILION
12:30 — 12:45 PM
INSTANT REPLAY
Presented By
INNOVATION
Sponsored By
INDUSTRY
EXCELLENCE
Flooring Provided By
WORKPLACE
Sponsored By
TECHNOLOGY
PLAYGROUND
Sponsored By
42
KEY:
GIA
12:55 — 1:10 PM
Global Innovators Award Nominee
Demonstration Session
1:20 — 1:35 PM
1:45 — 2:00 PM
Cost Saving Strategies in
Emerging Markets Site
Selection
Jason Hickey, President,
Hickey & Associates
CRE: The CFO’s Perspective
John Clark, Worldwide Category
Manager IWMS, IBM
Sleeping Giants/Awakening Aging
Assets
John T. Clegg, AIA, LEED AP,
Principal, Page
Jamie Flatt, LEED AP, Associate
Principal, Page
Winning With a CRE Sustainability
Strategy
Jolene Tam, Corporate EHS
Specialist, Juniper Networks;
Troy Ward, Senior Director, Real
Estate and Workplace Services,
Juniper Networks
So, You Think You Can
Innovate?
Fabricio Lopez,
VP Marketing &
Communications, CoreNet
Global
Melissa Marsh, Founder and
CEO, PLASTARC
LEED for Existing Buildings
Retail Volume Program
Gary Thomas, Director, Global
Energy & Sustainability, CBRE
DeeDee Wiele, Standards and
Process Excellence Leader,
Corporate Properties Group, Wells
Fargo
Successful Headquarters
Marketing Plan
Del Boyette, President & CEO,
Boyette Strategic Advisors
Robin Ronne, Managing Director,
Greater Fort Lauderdale Alliance CEO
Council
PoweringFlorida Resource Center
Lynn Pitts, Director Economic
Development,
Florida Power and Light
GIA
GIA
Manufacturing & Industrial
Knowledge Community
Research Update
Ronald Keller, MBA, LEEDGreenAssociate, BSc, VP/GM
GWS, Johnson Controls, Inc.
John R. Patelski, PE, LEED
AP, Executive Vice President,
Ghafari Associates, LLC
Making Vested® Partnership
a Reality: TD Bank’s Journey
from COST to VALUE
Anthony Cho, NA Account
Director, Brookfield Johnson
Controls, Inc.
Kristi Ferguson, AVP, Enterprise
Real Estate Shared Services, TD
Bank Financial Group
International Property
Measurement Standards
Peter L. Holland, CRE, Director,
Benchmarking Services, CoreNet
Global
BenchCoRE
Peter L. Holland, CRE, Director,
Benchmarking Services, CoreNet
Global
Mobility – a Talent Play a
Real Estate Play
Michelle Shapiro, Senior
Director, Enterprise Mobility,
eBay, Inc.
Gamification for Engagement
José Luis Sanchez-Concha,
Regional Director, Latin America,
3g Office
Getting Even: The Truth About
Workplace Revenge—and How
to Stop It
Robert J. Bies, Ph.D., Professor of
Management, McDonough School of
Business, Georgetown University
Strategy & Portfolio Planning
Community Research Update
Sally Fisher, Vice President, Real
Estate Services, American Red Cross
Information Driven
Technology Strategies
Ed Lubieniecki, Managing
Director, RealFoundations
Portfolio Metrics
Tamás Polster, Head of
Consulting EMEA, DTZ
Big Data & Analytics in CRE
Francisco Acoba, MCR, SLCR,
Director, CRE Transformation, Deloitte
Consulting, LLP
Smart Occupancy Analytics
Jeremy Deyo, Application Architect,
AgilQuest Corporation
Fast-paced,
interactive, small
group learning
opportunities
provide you with a
menu of options!
Combine Technology
Playground and
Learning Theater
sessions to build a
customized program
agenda that speaks to
your specific needs.
43
TUESDAY
Stop by the Los Angeles Tourism and
Convention Board booth in the registration
area to learn more. Register onsite to be
entered into A PRIZE DRAWING.
October 28, 2014 | Tuesday
2:15 - 3:15 pm
Chesapeake 10-12
Psychology of the Healthy Workplace
Track:
Speakers:
Chesapeake EF
NEW!
Workplace
Sally Augustin, Ph.D., Environmental Psychologist,
Design With Science
Cristina Banks, Ph.D., Director, Interdisciplinary
Center for Healthy Workplaces, University of
California Berkeley, Haas School of Business
Steve Hargis, MCR.w, Global Consulting Leader,
Woods Bagot
Ignite!
2015
GLOBAL
C
“Enlighten us, but make it quick” is the motto of Ignite. Hear from industry experts
as they share their thoughts and passions on concepts that may have a dramatic
impact on corporate real estate as we know it -all within five minutes! Each
speaker’s presentation will last just five minutes and uses the format of 20 slides
advancing every 15 seconds.
From the big picture to the granular join us on a journey that changes the
conversation from cost to value.
Moderator: Gavin Bloch, MCR.h, SLCR, Director, National Workplace
Strategies, Jacobs
Speakers:
Rachel Blankenship, Real Estate Services Leader, EY
Ned Cramer, Editor-In-Chief, Architect Magazine
Charles Hardy, AIA, BArch, Chief Workplace Officer &
Director, GSA
Jan Johnson, FIIDA, VP, Design and Workplace
Resources, Allsteel
Lawrence Melton, CEO and President,
The Building People
Kay Sargent, CID, ASID, LEED AP, IIDA, Director of
Workplace Strategies, Lend Lease
M
Y
SUMMITS
CM
DISRUPTIVE
INNOVATION
MY
CY
CMY
K
The Business of CHANGE
:
FFER
O
T
I
UMM
LS
SPECIA
a
w
o
rN
te
s
i
g
Re
www.corenetglobal.org/LosAngeles2015
44
!
E
V
A
S
d
n
18-21 October
LA Convention
Center
TUESDAY
WASHINGTON D.C.
October 28, 2014 | Tuesday
2:15 - 3:15 pm
National Harbor 4-5
NEW!
Collaborate to Innovate:
Gaining the Competitive Advantage
1 LEADING OTHERS Elective Credit
Track:
Speaker:
Chesapeake JKL
Leadership Development
Robert J. Bies, Ph.D., Professor of
Management, McDonough School of
Business, Georgetown University
Global Innovators: Excellence in Action, Session 3
GIA
Moderator:
Sanjiv Awasthi, Vice President, Global Real Estate,
CIGNA Corp.
City of Dallas Green Building Codes
Speaker:
Zaida Basora, FAIA, Assistant Director, City of
Dallas Public Works Department
Project Neutrino: A New Approach to ValueBased Partnership Sourcing
Speakers:
National Harbor 6-7
Michael Cassidy, Head of Corporate Real Estate
& Integrated Facilities Management - Americas,
Zurich Insurance Group Ltd.
Richard Trafford, Global Head of Corporate Real
Estate, Zurich Insurance Group, Ltd.
Barry Varcoe, BSc, Ph.D., FRICS, Global Head of
Corporate Real Estate & Facilities Management,
Zurich Insurance Group Ltd.
Enterprise Leadership
Sven Govaars, MCR, SLCR, Advisory Leader - South
Central, Houston, Gensler
Chris Stappen, Director, PeachSquared
Dean Strombom, AIA, LEED AP BD+C,
Principal, Gensler
3:45 - 4:45 pm
60 Minute Solution!
This unique session will supply you with techniques to help you become more
effective at problem solving and in leading others in the process. Walk away with
a substantive solution to a problem that the group works on together. Participate
and experience a problem solving framework and a valuable solution you can
immediately apply - all within 60 minutes!
Speakers:
Dr. Tracy Brower, MCR, Director, Performance
Environments + Placemaking, Herman Miller
T. Patrick Donnelly, AIA, MCR.h, LEED AP,
Architect/Strategist, BHDP Architecture
Urban Regeneration in Australia: Sydney’s Barangaroo
Track:
Speakers:
Track:
Speakers:
Annapolis 1-2
NEW!
Chesapeake 1-3
Location Strategy and the Role of Place
Tom Mackellar, Executive Director, Finance and
Operations, Barangaroo South, Lend Lease
Natalie Slessor, Head of Workplace, Lend Lease
Owner’s POV: Creating a Team Oriented Project
Chesapeake 7-9
Service Delivery and Outsourcing
Deane Edelman, AIA, Director of Real Estate,
General Dynamics Information Technology, Inc.
Brian Kriz, Senior Vice President, HITT
Contracting, Inc.
Peter Notari, AIA, CFM, LEED AP, Senior
Associate, IA Interior Architects
Leading 5 Generations in the Workplace
1 LEADING OTHERS Elective Credit
Track:
Speaker:
46
Maryland Ballroom
Foyer/Lobby
Networking Break
Value of Human Capital Measured in an APP!
Track:
Speakers:
3:15 - 3:45 pm
Leadership Development
Dr. Rohini Anand, Senior Vice President
and Chief Diversity Officer, Sodexo
National Harbor 4-5
NEW!
47
TUESDAY
WASHINGTON D.C.
October 28, 2014 | Tuesday
3:45 - 4:45 pm
Chesapeake JKL
6:30 - 9:30 pm
Global Innovators: Excellence in Action, Session 4
GIA
Moderator:
Suzanne Cooper, MCR, Sr. Manager, Workplace
Resources-Americas Real Estate, Cisco Systems, Inc.
PoweringFlorida Resource Center
Speaker:
Lynn Pitts, Director Economic Development, Florida
Power and Light;
Successful Headquarters Marketing Plan
Speakers:
National Harbor 6-7
Taking Portfolio Strategy to the XTREME
Track:
Speakers:
Chesapeake GHI
Del Boyette, President & CEO, Boyette Strategic
Advisors
Robin Ronne, Managing Director, CEO Council,
Greater Fort Lauderdale Alliance
Location Strategy and the Role of Place
Ron Kohler, Business Unit Manager, Jacobs
Technology
Rodger W. Messer, AIA, Principal, Senior
Consultant, Jacobs/Advance Planning Group
Economic Developer’s Roundtable
Track:
Moderator:
Speakers:
Panelists:
Location Strategy and the Role of Place
Andy Shapiro, Managing Director, Biggins Lacy
Shapiro & Co., LLC
Deane C. Foote, CEcD, President & CEO, Foote
Consulting Group, LLC
Lawrence Moretti, Principal, LFM Corporate
Location Solutions
Holly Wiedman, Executive Vice President of
Business Development, Metro Orlando Economic
Development Commission
2014 Global Awards & Recognition Dinner*
*Additional fee and advance ticket purchase required.
Maryland
Ballroom
Celebrate the accomplishments of your peers and your fellow
chapter members. Join us for a fun 1950’s Sock Hop celebration!
Kick off your shoes and join us Tuesday for a fun 1950’s Sock Hop!! This is not your
typical high school dance! Twist and shout as we celebrate the accomplishments of
some of our most distinguished members. The 50’s were a time of overthrowing
repression and tradition in favor of freedom and adventure, a time when the styles
and culture of the disengaged and disenfranchised became overpowering symbols
of youth power and autonomy. Celebrate the excitement of a changing culture while
we pay homage to those who are leading the change.
What are we celebrating?
• Corporate Real Estate Executive of the Year
• Chapter of the Year
• Economic Development Leadership Award Winner
• Industry Excellence Award Winner
• Sustainable Leadership Award Winner
• 2014 Global Innovator’s Award Winner
Sponsored By:
• MCR, MCR.W, SLCR Graduates
• Top-Rated Faculty
• Luminary Award Winners
Thank You to our
North American
Learning Sponsors
48
49
WEDNESDAY
WASHINGTON D.C.
October 29, 2014 | Wednesday
8:00 - 8:30 am
Maryland Ballroom
Foyer/Lobby
Continental Breakfast
8:00 am - 1:00 pm
Maryland Ballroom
Registration Desk
Summit Polling
8:30 - 9:45 am
Keynote Speaker Claire Shipman:
Closing the Confidence Gap
with Claire Shipman
Maryland Ballroom
10:00 - 10:30 am
Claire Shipman Booksigning
10:00 - 10:45 am
National Harbor 4-5
Energy Efficiency—What Leading Organizations are
Doing Today and Why it Matters Tomorrow
Track:
Speaker:
Baltimore 3-5
Closing the Confidence Gap
with Claire Shipman
Summit Information
General Session 2
Maryland Ballroom
Foyer
GENERAL SESSION 2
Sustainability
Maria Vargas, Director, Better Buildings Challenge
Senior Program Advisor, U.S. Department of Energy
Work and Workplace in 2030
Track:
Speaker:
Cushman & Wakefield
Get an informative and practical guide to understanding the
importance of confidence in today’s business world. Claire
Shipman, Contributor, ABC News and New York Times BestSelling Author, The Confidence Code and Womenomics, will
share how we can all achieve confidence, no matter our age,
gender or career stage – providing inspiration and practical
advice for closing the confidence gap.
This session will give you the perspective, courage and
tools you need to acquire that confidence and close the
gap for good!
Return home with a new perspective on how to break
through obstacles, match your competence with your
confidence and reach for the skies.
Prize Drawings
10:00 - 10:30 AM
Book Signing with Claire Shipman
Maryland Ballroom Foyer
Note: Books will not be available for sale at this time;
please prepurchase books during Bookstore hours.
(see page 10/Innovation Pavilion pullout)
Workplace
Peter Andrew, MCR, Director, Workplace Strategies
Asia, Global Corporate Services, CBRE
Thank you to General
Session Sponsor
50
51
WEDNESDAY
October 29, 2014 | Wednesday
10:00 - 10:45 am
Chesapeake DEF
Integrator 2.0: Building the Eyes and Ears of
Accenture’s Global Portfolio
Track:
Speakers:
National Harbor 6-7
Consumerizing Corporate Real Estate
Track:
Speakers:
Annapolis 1-4
Portfolio Optimization and Asset Management
Christelle Bron, MRICS, MBA, Senior Managing
Director, Strategic Consulting, Savills Studley
Raheel Goheer, Director, Strategic Portfolio
Solutions, Savills Studley
John Hogan, Managing Director, Workplace
Solutions, Real Estate Transactions, Accenture
Joseph Learner, Executive Vice President, Savills
Studley
Michael Whitney, Managing Director, Head of Global
Corporate Real Estate, Accenture
Portfolio Optimization and Asset Management
Thomas Byrne, Managing Partner, REALdynamics
Mark Gilbreath, Founder and CEO, LiquidSpace
Gary Swart, Venture Partner, Polaris Partner
Talent Analytics: A Data-Driven Approach to
Leading and Developing your Teams
Track:
Speakers:
WASHINGTON D.C.
GENERAL SESSION 3
A Lesson in Diplomacy
Fireside Chat with Madeleine Albright
Keynote Speaker Introduction
Tod Lickerman, Global Chief Executive Officer, DTZ
Keynote Speaker Madeleine Albright:
In an up-close-and-personal closing general session,
Madeleine Albright, former Secretary of State to U.S.
President Bill Clinton, talks candidly about the current
state of world affairs. In this no-holds-barred discussion,
Secretary Albright will answer questions from the audience
and interviewer on everything from war and peace to the
challenges of balancing career and family life.
Fireside Chat Moderated by:
Chairman Randy Smith, MCR and CEO Angela Cain
Portrait by
Timothy Greenfield-Sanders
Closing Remarks and 2015
North American Global Summit
Announcement
Enterprise Leadership
Kristine Steinberg, MA, CEO/Founder, Kismet
Consulting, LLC
11:00 am - 12:30 pm
General Session 3
A Lesson in Diplomacy
with Madeleine Albright
Thank you to General
Session Sponsor
Maryland Ballroom
Thank you Keynote
Speaker Sponsor
52
53
LEADERSHIP DEVELOPMENT
PROGRAM
2015
Our new Leadership Development Program focuses on leadership and soft-skill development within the
context of the CRE business environment. This is the perfect complement for the existing MCR and SLCR
programs that focus mainly on the technical aspects of the job, the primary responsibilities essential to
high performance in a corporate real estate (CRE) position.
Hong Kong
2 Professional Development Pathways, 3 LEVELS OF TRAINING
LEADERSHIP DEVELOPMENT
LEADING
SELF
TECHNICAL TRAINING
CoRE
Fundamentals
CERTIFICATE OF ACHIEVEMENT
8 hour eLearning program
CERTIFICATE
eLearning or face-to-face seminars
Must complete each module and pass online
assessment to obtain certificate.
Must complete assessment to earn certificate
of achievement.
LEADING
OTHERS
Save The Dates:
17-19 March
London
16-18 September
Los Angeles
18-21 October
MCR
CERTIFICATE OF ACHIEVEMENT
42-hours of face-to-face seminars
DESIGNATION
face-to-face seminars
Selected courses will be offered in conjunction
with CoreNet Global Summits.
Requires face-to-face, two-day seminars (3 required, 2 electives),
assessment and three-day Capstone; three-year renewal cycle to
maintain designation.
MCR.W (WORKPLACE SPECIALTY TRACK): Requires face-to-face,
two-day seminars (3)
LEADING
ORGANIZATIONS
CERTIFICATE OF ACHIEVEMENT
Sessions will be available in 2015.
2015
GLOBAL
SLCR
CERTIFICATE
face-to-face seminars
Face-to-face, 2-day seminars (6).
54
SUMMITS
DISRUPTIVE
INNOVATION
The Business of CHANGE
www.corenetglobal.org/Leadership
NOTES
56
WASHINGTON D.C.
57
NOTES
58
WASHINGTON D.C.
59
What does your CFO think
about your CRE strategy?
50%
of CFOs expect that a change
in business operations will
increase their CRE expense
over the next 3 years.
Now is the time to align your strategies.
Pick up a copy of the latest IBM/CFO Research study at the
Executive
Insight
in the Innovation
Join
theLab
conversation
atPavilion.
the
Executive Insight Lab #1003
in the Innovation Pavilion.