The role of fundraising administrator Lymphoma Association overview Introduction The Lymphoma Association is a national charity which provides high quality patient information, advice and support to people affected by lymphoma (lymphatic cancer). We also work with and support the healthcare practitioners who work with lymphoma patients. In addition, we engage in policy and lobbying work at government level and within the National Health Service with the aim of improving the patient journey and experience of people affected by lymphoma. About lymphoma Lymphoma is the fifth most common cancer in the UK, with more than 14,000 people diagnosed every year. While the majority of people diagnosed with lymphoma will be over the age of 55, lymphoma is also the most prevalent cancer among those aged under 30. Approximately 75,000 people are living with lymphoma in the UK. About the Lymphoma Association The Lymphoma Association is based in Aylesbury and currently employs 23 staff who carry out its services and activities, which can be broadly grouped as follows: Patient information – we provide a range of high quality information leaflets and information, which we distribute via our website and in hard-copy formats to hospitals and cancer information centres. Helpline – open five days a week, throughout the year, we deal with more than 6,000 enquiries per year, providing in many cases much-needed emotional support for those affected by lymphoma. Support groups – we operate a network of approximately 45 local support groups across the UK, offering information, support and local communities for people living with lymphoma. Buddy scheme – we have a team of over 100 trained buddies whom we link with people who need additional support or who want to speak with someone who has shared similar experiences. Patient events – we run national and regional events for patients and people affected by lymphoma. Healthcare events and medical liaison – we run training events and conferences for, and provide information to, healthcare practitioners working with lymphoma, including GPs, nurses, registrars and consultants. Website – our website offers a range of information and support, including hosting a number of online forums for people affected by lymphoma to share experiences and seek mutual support. The charity’s work and strategic objectives are overseen by a board of trustees, which meets six times a year. The day-to-day operation of the organisation is led by the chief executive, Jonathan Pearce, and a senior management team comprising: Alice Strudwick Pierre du Bois [Post currently vacant] Ian Gillespie (interim) Director of fundraising Head of communications Head of business development Head of finance and administration 1 Fundraising administrator – Lymphoma Association overview – October 2014 Financially, we are dependent on our fundraising work, with the vast majority of our funding coming from individual donors and some grant-making trusts and organisations. Our annual turnover in recent years has been approximately £1.2m and we have built up sufficient reserves so that we are now in the fortunate position of being able to invest those in the future development of charity. The overall aim of this investment is to increase the reach and impact of our work for those affected by lymphoma, and to increase the size and operation of the charity. History of the Lymphoma Association The charity was founded by patients in 1986, initially running a helpline service from Tim and Felicity Hilder’s dining room in Haddenham, Buckinghamshire. We began producing patient information in 1988, launching our first website in 1998. Since then we have developed as a charity and have a continuing ambition to grow further our work for people affected by lymphoma. Future plans In its nearly 30-year history, the Lymphoma Association has achieved a great deal and has grown to be a charity of importance for those affected by lymphatic cancer. Key highlights would include the following • • • • • • • • The pump-priming funding of a number of lymphoma clinical nurse specialists in key hospitals. The launch and running of an annual Lymphatic Cancer Awareness Week, which goes from strength to strength each year. Our ongoing PITS (persistent lumps, itching, tiredness and sweating) campaign for younger audiences, which highlights the main signs and symptoms of lymphoma. Numerous awards for our patient information and its accreditation under the Department of Health’s Information Standard. The accreditation of our Helpline under the Helplines Partnership’s Quality Standard. The founding of the international Lymphoma Coalition. High quality, practice-changing professional education and training events for both patients/carers and health professionals. Promoting the voice of lymphoma patients and carers through our policy work, including involvement in NICE technology appraisals. Our ethos, work and services are rooted in the importance of patient information and support, with a strong organisational reputation for professionalism and high quality services. Alongside that we have an increasingly good standing among health professionals and the NHS, as a respected organisation and partner. Yet we also know there is so much more that we could be doing, particularly at a time of great change within the NHS and in the world of lymphoma treatment and management. One of the Lymphoma Association’s major strengths has been its ability to look ahead to understand the potential future needs of patients and their families and friends, and to try to seize the opportunities that lie ahead to improve the lives of those affected by lymphoma. It’s in that spirit and in that context that we have recently formulated a new set of strategic priorities for the organisation, which will guide our work over the next three to five years: A B To broaden our existing information and support services for patients and carers. To increase patient involvement in both the strategic development of the charity and its operation. 2 Fundraising administrator – Lymphoma Association overview – October 2014 C D E F G H To build a membership network of health professionals and provide an education, training and information programme aimed to meet their continuing professional developmental needs around the management and treatment of lymphatic cancer. To develop and implement a campaigns strategy and plan. To develop a stronger online patient engagement strategy. To broaden and increase our fundraising, through approaching statutory and development funders, and developing a major donors programme. To increase and diversify the organisation’s income streams. To launch an income-generating information/publications programme (to sit alongside our free patient information programme). As part of working towards these priorities, we have reviewed our staffing and organisational structure. During May and June we undertook a staff consultation and reorganisation, which resulted in decisions to change the work of some existing roles and teams and to create two new teams – a business development team and a finance and administration team – to work with our existing fundraising and communication teams. In addition, we have decided to invest in new staff resources in the areas of business and regional development, fundraising, PR and public affairs, and finance and administration. It is an exciting time for us and if we get these plans right, then we will continue with an ethos of patient-focused work and decision-making, but will change the way we work and what we achieve so that we can: Produce more information and resources for patients and carers. Increase the range and type of support services we offer to patients and carers. Deliver better support, education and training for health professionals about lymphoma. Provide more local and regional activities and events for patients, carers and health professionals. Generate a higher awareness of lymphoma among the public. Exert a greater influence on health policy as it affects lymphoma. It means we will need to be more outward-looking in what we do, alongside improving our understanding of the lived reality of those affected by lymphoma, and building strong relationships and partnerships with the parts of the NHS that work directly with lymphoma patients. An important part of these changes and developments will be involving patients and carers even more closely in our work and plans, ensuring that we learn from, and are inspired by, those closest to us. 3 Fundraising administrator – Lymphoma Association overview – October 2014 The role of fundraising administrator The Lymphoma Association’s fundraising department is responsible for raising more than £1 million each year from a broad range of activities. Our varied fundraising programme attracts volunteers across the UK, many of whom are lymphoma patients, their family members and friends. We’re a small, diverse team and operate a centralised community fundraising model. We rely on voluntary income (nearly half of which comes from local fundraising events including coffee mornings, cake sales, dress down days, balls and music events), so maintaining excellent standards of supporter service is crucial. You will be part of a team that includes the following roles, all of whom report to the director of fundraising, Alice Strudwick: Challenge events fundraiser. Community fundraiser. Individual giving manager. Database officer. Working closely with colleagues across the organisation, the fundraising administrator role is key to reaching out to potential and existing supporters, building strategic journeys and developing long term relationships. Benefits You will receive 22 days’ annual leave, rising by 1 day for each year’s service up to a maximum of 27 days (for full-time staff; pro rata for part-time staff). After a qualifying period, you will have the opportunity to join the Lymphoma Association’s occupational pension scheme; the charity will make a contribution equal to 5% of your gross salary and you will have option to make additional employee contributions. After a qualifying period, you will have access to a life assurance and permanent disability scheme. Subject to length of service requirements, you will have enhanced entitlements to maternity, paternity and adoption leave and pay. Subject to length of service requirements, you will have entitled to our enhanced contractual sick pay scheme. How to apply If you are interested in applying for this role, then please complete the accompanying application form and return it to the Lymphoma Association, along with your completed equal opportunity monitoring form. The closing date for applications is 5.00 pm on Friday 7 November 2014. Shortlisted candidates will be invited to attend an interview in November 2014. 4 Fundraising administrator – Lymphoma Association overview – October 2014
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