Constant Contact - Financial Results and Operating Metrics 10/23/2014 ($000s, except per share data and operating metrics) Revenue Cost of revenue Gross profit $ Q1 50,015 14,683 35,332 $ 2011 Q2 52,527 $ 15,233 37,294 Q3 54,346 15,679 38,667 $ Q4+ 57,532 15,896 41,636 Operating expenses: Research and development Sales and marketing General and administrative Acquisition costs and other related charges Total operating expenses 7,438 24,234 5,577 201 37,450 7,549 22,515 5,855 63 35,982 7,338 19,455 6,191 32,984 7,153 23,007 6,356 36,516 Income (loss) from operations (2,118) 1,312 5,683 5,120 Interest income and other income (expense), net Income (loss) before taxes Income tax expense (benefit) Net income (loss) 89 (2,029) (186) (1,843) $ 95 1,407 133 1,274 80 5,763 410 5,353 (2) 5,118 (13,564) 18,682 (0.06) $ 29,310 0.04 30,770 GAAP income (loss) per share diluted Diluted weighted average shares outstanding for GAAP $ $ Depreciation and amortization Stock-based compensation expense Net income (loss) Income tax expense /(minus income tax benefit) Interest income and other (income) expense, net Depreciation and amortization Stock-based compensation expense Litigation contingency accrual Contingent consideration adjustment Non-GAAP Adjusted EBITDA*** Divide by revenue Non-GAAP Adjusted EBITDA margin*** Net income (loss) Non-cash portion of income tax expense (benefit) Stock based compensation expense Litigation contingency accrual Contingent consideration adjustment Non-GAAP net income (loss)*** Non-GAAP net income (loss) per share diluted*** $ $ $ 0.18 30,399 $ $ 0.61 30,646 Q1+ 59,938 17,599 42,339 $ 9,471 25,718 7,415 149 42,753 $ $ 2012 Q2+ 62,072 $ 18,434 43,638 9,804 25,836 7,830 574 44,044 Q3+ 63,846 18,722 45,124 $ Q4+ 66,298 18,792 47,506 $ Q1+ 68,205 19,908 48,297 9,776 24,881 7,956 (6,020) 36,593 9,736 28,092 7,931 (6,058) 39,701 10,268 30,802 9,840 50,910 $ (414) (406) 8,531 7,805 (2,613) 71 (343) (538) 195 $ 62 (344) 128 (472) $ 68 8,599 1,978 6,621 30 7,835 1,613 6,222 (29) (2,642) (1,988) (654) $ (0.02) $ 30,380 0.21 30,957 0.01 31,118 $ $ $ 0.20 30,886 $ $ (0.02) $ 30,630 2013 Q2+ 70,208 $ 20,578 49,630 11,999 27,804 9,925 49,728 (98) 12 (86) (118) 32 $ 0.00 31,074 $ Q3+ 72,039 20,478 51,561 $ Q4 74,931 20,652 54,279 $ Q1 78,874 21,727 57,147 $ 2014 Q2 81,256 22,100 59,156 $ Q3 83,494 23,223 60,271 $ 12,133 24,608 9,312 46,053 11,167 28,160 9,454 48,781 13,074 32,800 10,120 55,994 12,850 33,113 10,186 56,149 13,417 28,406 10,365 52,188 5,508 5,498 1,153 3,007 8,083 133 5,641 2,321 3,320 59 5,557 1,041 4,516 23 1,176 328 848 25 3,032 1,011 2,021 339 8,422 3,224 5,198 $ 0.16 33,180 $ 0.11 31,324 $ $ 0.14 31,998 $ $ 0.03 32,442 $ $ 0.06 32,620 $ $ $ FY 2010 174,231 50,825 123,406 $ FY 2011+ 214,420 61,491 152,929 23,985 78,881 18,028 120,894 29,478 89,211 23,979 264 142,932 2,512 9,997 341 $ 2,853 (61) 2,914 $ 0.10 29,945 $ $ $ 38,787 104,527 31,132 (11,355) 163,091 $ FY 2013 285,383 81,616 203,767 45,567 111,374 38,531 195,472 15,516 262 $ 10,259 (13,207) 23,466 $ 0.77 30,671 FY 2012+ 252,154 73,547 178,607 8,295 231 15,747 3,181 12,566 $ 0.41 31,003 $ $ 175 8,470 1,256 7,214 0.23 31,356 3,540 2,609 3,492 3,242 3,535 2,792 3,842 3,065 4,285 3,299 4,684 3,776 5,044 3,772 4,990 3,427 5,115 3,541 5,636 4,130 5,687 3,473 5,753 3,587 5,911 3,914 5,896 4,410 6,234 3,810 11,897 8,552 14,409 11,708 19,003 14,274 22,191 14,731 (1,843) (186) (89) 3,540 2,609 4,031 50,015 8.1% 1,274 133 (95) 3,492 3,242 8,046 52,527 15.3% 5,353 410 (80) 3,535 2,792 12,010 54,346 22.1% 18,682 (13,564) 2 3,842 3,065 12,027 57,532 20.9% 195 (538) (71) 4,285 3,299 7,170 59,938 12.0% (472) 128 (62) 4,684 3,776 8,054 62,072 13.0% 6,621 1,978 (68) 5,044 3,772 (6,094) 11,253 63,846 17.6% 6,222 1,613 (30) 4,990 3,427 (6,058) 10,164 66,298 15.3% (654) (1,988) 29 5,115 3,541 820 6,863 68,205 10.1% 32 (118) (12) 5,636 4,130 9,668 70,208 13.8% 3,320 2,321 (133) 5,687 3,473 14,668 72,039 20.4% 4,516 1,041 (59) 5,753 3,587 14,838 74,931 19.8% 848 328 (23) 5,911 3,914 10,978 78,874 13.9% 2,021 1,011 (25) 5,896 4,410 13,313 81,256 16.4% 5,198 3,224 (339) 6,234 3,810 18,127 83,494 21.7% 2,914 (61) (341) 11,897 8,552 23,643 174,231 13.6% 23,466 (13,207) (262) 14,409 11,708 36,114 214,420 16.8% 12,566 3,181 (231) 19,003 14,274 (12,152) 36,641 252,154 14.5% 7,214 1,256 (175) 22,191 14,731 820 46,037 285,383 16.1% 6,621 $ 1,870 3,772 (6,094) 6,169 0.20 $ 6,222 $ 1,522 3,427 (6,058) 5,113 0.17 $ (654) $ (2,238) 3,541 820 1,469 0.05 $ 23,466 $ (13,384) 11,708 21,790 0.71 $ 12,566 $ 2,767 14,274 (12,152) 17,455 0.56 $ 30,957 30,886 31,020 (1,843) $ 79 2,609 845 0.03 $ 30,874 Diluted weighted average shares outstanding for non-GAAP calculation $ $ 1,274 79 3,242 4,595 0.15 $ $ 30,770 5,353 63 2,792 8,208 0.27 $ $ 30,399 18,682 (13,605) 3,065 8,142 0.27 $ $ 30,646 195 $ (646) 3,299 2,848 0.09 $ 31,118 (472) $ 20 3,776 3,324 0.11 $ 31,053 32 $ (368) 4,130 3,794 0.12 $ 31,074 3,320 2,071 3,473 8,864 0.28 $ $ 31,324 4,516 1,406 3,587 9,509 0.30 $ $ 31,998 848 277 3,914 5,039 0.16 $ $ 32,442 2,021 846 4,410 7,277 0.22 $ $ 32,620 5,198 2,773 3,810 11,781 0.36 $ $ 33,180 2,914 $ (180) 8,552 11,286 0.38 $ 29,945 30,671 31,003 7,214 871 14,731 820 23,636 0.75 31,356 As a percentage of revenue: Cost of revenue Gross profit 29.4% 70.6% 29.0% 71.0% 28.9% 71.1% 27.6% 72.4% 29.4% 70.6% 29.7% 70.3% 29.3% 70.7% 28.3% 71.7% 29.2% 70.8% 29.3% 70.7% 28.4% 71.6% 27.6% 72.4% 27.5% 72.5% 27.2% 72.8% 27.8% 72.2% 29.2% 70.8% 28.7% 71.3% 29.2% 70.8% 28.6% 71.4% Operating expenses: Research and development Sales and marketing General and administrative Total operating expenses 14.9% 48.5% 11.2% 74.9% 14.4% 42.9% 11.1% 68.5% 13.5% 35.8% 11.4% 60.7% 12.4% 40.0% 11.0% 63.5% 15.8% 42.9% 12.4% 71.3% 15.8% 41.6% 12.6% 71.0% 15.3% 39.0% 12.5% 57.3% 14.7% 42.4% 12.0% 59.9% 15.1% 45.2% 14.4% 74.6% 17.1% 39.6% 14.1% 70.8% 16.8% 34.2% 12.9% 63.9% 14.9% 37.6% 12.6% 65.1% 16.6% 41.6% 12.8% 71.0% 15.8% 40.8% 12.5% 69.1% 16.1% 34.0% 12.4% 62.5% 13.8% 45.3% 10.3% 69.4% 13.7% 41.6% 11.2% 66.7% 15.4% 41.5% 12.3% 64.7% 16.0% 39.0% 13.5% 68.5% 8,222 $ 4,288 $ 3,934 $ 8.6% 8,424 $ 4,541 $ 3,883 $ 8.6% 9,008 $ 4,744 $ 4,264 $ 7.0% 7,422 $ 4,945 $ 2,477 $ 7.0% Net cash provided from operating activities Less acquisition of property and equipment Non-GAAP free cash flow*** Acquisition of property and equipment as percentage of revenue Operating metrics: Gross unique customer additions(1) Ending unique customer count(1) Net unique customer additions (as calculated)(2) Average unique customer count per period (as calculated)(3) Average monthly revenue per unique customer (ARPU)(4) $ $ $ 11,600 $ 4,092 $ 7,508 $ 7.5% 13,408 5,185 8,223 9.0% $ $ $ 10,901 $ 5,473 $ 5,428 $ 9.1% 5,248 $ 5,171 $ 77 $ 8.3% 10,931 $ 4,432 $ 6,499 $ 6.9% 11,617 $ 6,846 $ 4,771 $ 10.3% 13,665 $ 4,445 $ 9,220 $ 6.2% 12,963 $ 4,757 $ 8,206 $ 6.3% 11,091 $ 5,929 $ 5,162 $ 7.5% 11,869 $ 8,126 $ 3,743 $ 10.0% 18,347 6,958 11,389 8.3% $ $ $ 25,048 $ 17,158 $ 7,890 $ 9.8% 41,654 $ 18,106 $ 23,548 $ 8.4% 38,697 $ 21,922 $ 16,775 $ 8.7% 43,058 18,891 24,167 6.6% 50,000 455,000 20,000 45,000 470,000 15,000 40,000 485,000 15,000 45,000 500,000 15,000 45,000 510,000 10,000 45,000 535,000 15,000 35,000 540,000 5,000 45,000 555,000 15,000 50,000 565,000 10,000 50,000 575,000 10,000 45,000 585,000 10,000 50,000 595,000 10,000 50,000 605,000 10,000 50,000 615,000 10,000 50,000 625,000 10,000 185,000 435,000 85,000 180,000 500,000 65,000 170,000 555,000 45,000 195,000 595,000 40,000 445,000 $37.46 462,500 $37.86 477,500 $37.94 492,500 $38.94 505,000 $39.56 522,500 $39.60 537,500 $39.59 547,500 $40.36 560,000 $40.60 570,000 $41.06 580,000 $41.40 590,000 $42.33 600,000 $43.82 610,000 $44.40 620,000 $44.89 392,500 $36.99 467,500 $38.22 527,500 $39.83 575,000 $41.36 (1) Unique customers are rounded to the nearest 5,000. We define unique customers as customers of all of our products and services, inclusive of both subscription and transaction-based products. Transactional customers are included in the customer count for the period if they transacted within the prior 12month period. A customer of multiple products and services is counted as one unique customer. (2) Prior quarter ending unique paying customer count minus current quarter ending balance of unique paying customer count. (3) As calculated by taking prior period ending unique customer count plus current period unique customer count, divided by number of months in that period (4) As calculated by taking total revenue per period divided by average unique customer count per period as calculated, divided by number of months in that period. (+) The results above have been revised to correct a non-cash expense associated with income taxes, which was immaterial to the company’s prior financial statements. Previously reported income tax expense for the first quarter of 2013, the second quarter of 2013, and the third quarter of 2013 was increased $194 thousand, $181 thousand, and $106 thousand, respectively. Previously reported income tax expense for the three months ended December 31, 2012 and the year ended December 31, 2012 was increased $156 thousand and $190 thousand, respectively. Previously reported income tax expense for the three months ended December 31, 2011 and the year ended December 31, 2011 was increased $213 thousand. Sales tax expense within G&A operating expenses previously reported for the first quarter of 2013 and the second quarter of 2013 was decreased by $54 thousand and $123 thousand, respectively and increased by $176 thousand in the third quarter of 2013. *** In addition to the results prepared in accordance with generally accepted accounting principles (GAAP), the company reports certain non-GAAP financial measures and other defined financial metrics. Management of the Company does not consider non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principal limitation of non-GAAP financial measures is that they exclude significant expenses and income that are required by GAAP to be recorded in the Company's financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgments by management about which expenses and income are excluded from these non-GAAP financial measures. In order to compensate for these limitations, management of the Company presents its non-GAAP financial measures in connection with its GAAP results and urges investors not to rely on any single financial measure to evaluate the Company's business. Notwithstanding the foregoing, these measures may not be comparable to similarly titled measures used by other companies. Adjusted EBITDA (loss) is a non-GAAP financial measure that is defined as GAAP net income (loss) before income taxes, interest income and other income (expense), net, depreciation and amortization, stock-based compensation, litigation contingency accruals and contingent consideration adjustments. Adjusted EBITDA margin is a non-GAAP financial measure that is calculated by dividing adjusted EBITDA (loss) by revenue. Non-GAAP net income (loss) is a non-GAAP financial measure that is defined as GAAP net income (loss) before the non-cash portion of income taxes, stock-based compensation expense, litigation contingency accruals and contingent consideration adjustments. Non-GAAP net income (loss) per share is a non-GAAP financial measure that is calculated by dividing non-GAAP net income (loss) by the weighted average shares outstanding. Estimated cash tax rate is calculated by dividing estimated taxes to-be-paid by estimated annual profit before taxes. Free cash flow is calculated by subtracting acquisition of property and equipment from net cash provided by operating activities.
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