IT MANAGED ...STARTS HERE. Serving Kansas & Beyond

M A NAGE D IT
...STARTS HERE.
Serving Kansas & Beyond
Serving Kansas|&www.lowenit.com
Beyond
866.508.5694
1330 E. 4th - Hutchinson, KS 67501 Wichita - 622 E. Douglas Wichita, KS 67202
MANAGED FIREWALL | This service is an essential tool to optimize the performance,
security, and availability of your network. Cloud-hosted security services offload hardware
intensive tasks for greater network efficiency and updated protection from viruses, malware,
exploits and other ever-changing network security risks. This service extends security coverage
beyond network boundaries and makes it easy to regulate network traffic and restrict harmful
network applications. In addition, the robust reporting functions will provide information that MAY
assist in the completion of various regulatory audit procedures.
Continual tasks performed with this solution include but are not limited to:
1)
Active monitoring of appliance hardware state and alerts
2)
Active VPN tunnel monitoring
3)
Internet connectivity monitoring
4)
Firmware updates performed by LowenIT staff
MANAGED ANTIVIRUS | This service protects against viruses, spyware and malware
threats without draining resources or slowing down the computing environment. Security policies
can be created and applied to match different machine types and environments. This solution is
cloud hosted, eliminating unnecessary usage of valuable server resources and reducing
maintenance costs. Automated daily quick scans and weekly deep scanning provides ongoing,
continuous protection against exploits and zero-day threats.
Continual tasks performed with this solution include but are not limited to:
1)
Active monitoring of virus alerts
2)
Automated scheduled scans
3)
Automatic virus and malware definition updates
4)
Basic infection removal steps if necessary
MANAGED PATCHES/UPDATES | Sophisticated malware aimed at exploiting software
vulnerabilities is on the rise, and it can only take a single infected device to cause widespread harm
to a network. Unpatched 3rd party applications such as Java, Adobe, QuickTime and Flash or other
recommended system updates not implemented leave devices vulnerable to infection and
performance issues. This service provides updated protection to end user devices and network
servers by performing timely operating system updates and patching of other popular 3rd party
applications.
Continual tasks performed with this solution include but are not limited to:
1)
Automatic updating of third-party software
2)
Weekly Automated Disk Cleanup
3)
Monthly Automated Disk Defrag
4)
Active Monitoring and Alerting for system health and drive failure
ANNUAL NETWORK AUDIT | Our network analysis service acquires a vast amount of network data
including assets, users, configurations, and vulnerabilities, all without installing any software, probes, or
agents. In addition to automatically capturing information from anything attached to the network, data from
individual "off line" devices can be captured and automatically incorporated into our final reports, which are
extensive. To round out the service, our experts will make suggestions and/or formal recommendations, in
accordance with the respective managed service package.
CUSTOMER PORTAL ACCESS
1
BRONZE
1
BRONZE
MANAGED FIREWALL
Safe and Resilient Data Security
MANAGED ANTIVIRUS
Wide Ranging Virus / Malware Protection
MANAGED PATCHES / UPDATES
Robust Suite of Network Monitoring
& Proactive Maintenance
Many of our solutions include both Cloud and
On-Premise components and alternatives. These
options afford us the flexibility to meet the needs of a
wide variety of business environments.
NETWORK AUDIT – A thorough and granular
review of network health, computing inventory, and
recommendations for improvement
CUSTOMER PORTAL ACCESS – Customer
service and transparency are delivered through
automated service requests and account detail access
BRONZE PACKAGE
BRONZE + SERVICES BELOW
MANAGED BACKUP | What’s the untold cost to your business of losing critical data?
This service reduces complexity and saves time by integrating software, storage and cloud
technology in an all-in-one solution, providing you the peace of mind and you deserve around
your valuable information. This solution provides complete protection for all physical and virtual
environments. All targeted data is securely delivered to cloud servers, protecting your valuable
business information in the event of a catastrophic failure, and is both transmitted and stored
with 256-bit AES encryption. Additional options exist that would assist your business to
function in the event of a catastrophic failure.
Continual tasks performed with this solution include but are not limited to:
1)
Active monitoring of appliance hardware state and alerts
2)
Automatic email notification of successful and failed backup attempts
3)
Active monitoring of failed backup attempts and best effort remediation assistance
4)
Active monitoring on appliance used and available capacity
5)
Firmware updates performed by LowenIT staff
BI-ANNUAL NETWORK AUDIT | Our network analysis service acquires a vast amount of network
data including assets, users, configurations, and vulnerabilities, all without installing any software, probes,
or agents. In addition to automatically capturing information from anything attached to the network, data
from individual "off line" devices can be captured and automatically incorporated into our final reports,
which are extensive. To round out the service, our experts will make suggestions and/or formal
recommendations, in accordance with the respective managed service package.
CUSTOMER PORTAL ACCESS
2
2
MANAGED FIREWALL
Safe and Resilient Data Security
MANAGED ANTIVIRUS
Wide Ranging Virus / Malware Protection
MANAGED PATCHES / UPDATES
Robust Suite of Network Monitoring
& Proactive Maintenance
MANAGED DATA BACKUP
Comprehensive Data Backup and Protection
Many of our solutions include both Cloud and
On-Premise components and alternatives.
These options afford us the flexibility to meet
the needs of a wide variety of business
environments.
NETWORK AUDIT – A thorough and
granular review of network health, computing
inventory, and recommendations for
improvement
CUSTOMER PORTAL ACCESS–
Customer service and transparency are
delivered through automated service
requests and account detail access
S I LV E R PACK AG E
SILVER + SERVICES BELOW
CONTENT FILTERING | This service allows organizations to benefit from online
applications and tools without exposure to web-borne malware and viruses, lost user
productivity, and misused bandwidth. As a comprehensive solution for web security and
management, it unites award-winning spyware, malware and virus protection with a powerful
policy and reporting engine, while also allowing a deep level of visibility into the activity that’s
occurring. Advanced features ensure that organizations adapt to emerging requirements like
social-network regulation, remote filtering, and visibility into SSL-encrypted traffic.
Continual tasks performed with this solution include but are not limited to:
1)
Active monitoring of appliance hardware state and alerts
2)
Automatic risk definition updates
3)
Active web content filter and malware protection
4)
Firmware updates performed by LowenIT staff
MANAGED EMAIL SPAM FILTERING| This service provides for advanced email
security with the convenience and scalability of the cloud. Through management of both
inbound and outbound email traffic, organizations are protected from email-borne threats and
data leaks. This service also provides protection against email spamming, spoofing and phishing
attacks and virus and malware threats.
Continual tasks performed with this solution include but are not limited to:
1)
Real-time definition updates to zero-hour threats
2)
Inbound and outbound email filtering
3)
Automated notification of quarantined emails
4)
Self-Service Quarantine Management Portal
QUARTERLY NETWORK AUDIT | Our network analysis service acquires a vast amount of network data
including assets, users, configurations, and vulnerabilities, all without installing any software, probes, or agents. In
addition to automatically capturing information from anything attached to the network, data from individual "off line"
devices can be captured and automatically incorporated into our final reports, which are extensive. To round out the
service, our experts will make suggestions and/or formal recommendations, in accordance with the respective managed
service package.
CUSTOMER PORTAL ACCESS
3
GOLD
MANAGED FIREWALL
Safe and Resilient Data Security
MANAGED ANTIVIRUS
Wide Ranging Virus / Malware Protection
MANAGED PATCHES / UPDATES
Robust Suite of Network Monitoring
& Proactive Maintenance
MANAGED DATA BACKUP
Comprehensive Data Backup and Protection
CONTENT FILTERING
Granular Content Management and Tracking,
Including Social Media
EMAIL SPAM FILTERING
Aggressive Spam Cleaning Utilities
Many of our solutions include both Cloud and
On-Premise components and alternatives. These
options afford us the flexibility to meet the needs of a
wide variety of business environments.
NETWORK AUDIT – A thorough and granular
review of network health, computing inventory, and
recommendations for improvement
CUSTOMER PORTAL ACCESS – Customer
service and transparency are delivered through
automated service requests and account detail access
3
GOLD
GOLD PACKAGE
GOLD + SERVICES BELOW
MANAGED IT/COMPLETE CARE | With the demands of technology ever growing,
businesses often lack the basic support and/or expertise required to maintain a reliable,
healthy IT infrastructure. Aside from the basics, being able to tailor the environment to
complement your key initiatives requires yet another, more advanced level of proficiency.
Many times this level of effort is a distraction, taking the focus away from the most
important and profitable functions of your business. Complete Care from Lowen IT
provides broad proactive support, maintenance, monitoring and reporting, and analysis of
your internal* computing environment. This coverage typically includes the packages
referenced on the reverse side of this page , yet also provides the necessary level of
support, maximizing uptime and the consistent, normal** operation of your network,
including the following:
-Service Desk Availability
-Remote/Onsite Troubleshooting and Remediation
-Quarterly network audit/ analysis reporting and recommendations
*This service does not provide WAN or internet connectivity
**Generally accepted industry standard performance as described by hardware/software manufacturer
The opportunity cost for businesses not focusing on their areas of expertise is tremendous.
Let our team of experts monitor, manage and proactively address the ongoing concerns of
your computing environment, while you focus on your core strengths, and take your
business to new heights.
CARE
4
MANAGED FIREWALL
Safe and Resilient Data Security
MANAGED ANTIVIRUS
Wide Ranging Virus / Malware Protection
MANAGED PATCHES / UPDATES
Robust Suite of Network Monitoring
& Proactive Maintenance
MANAGED DATA BACKUP
Comprehensive Data Backup and Protection
CONTENT FILTERING
Granular Content Management and Tracking,
Including Social Media
EMAIL SPAM FILTERING
Aggressive Spam Cleaning Utilities
MANAGED IT
“Complete Care” of Your Entire
Computing Environment
Many of our solutions include both Cloud and
On-Premise components and alternatives. These
options afford us the flexibility to meet the needs of a
wide variety of business environments.
NETWORK AUDIT – A thorough and granular
review of network health, computing inventory, and
recommendations for improvement
CUSTOMER PORTAL ACCESS– Customer
service and transparency are delivered through
automated service requests and account detail access
4
CARE
CO MP LE T E CA RE
LOWEN IT
Allowing clients to focus on their core strengths and critical business initiatives instead of
tedious and complex computing issues is our primary mission! Lowen IT delivers a robust,
reliable, cost effective set of managed services and targeted IT projects. Our solutions
include fully managed computing environments, communications, network monitoring,
LAN/WAN, security, and backup and storage, all backed by world class customer support and
rock solid industry partners like Barracuda, Dell, Microsoft, VMware, Citrix, Cisco and Axis.
Lowen IT will work tirelessly to serve the needs and exceed the expectations of clients across
Kansas and beyond.
LOWEN CORPORATION
It was 1950 when Mike Lowen decided to build a company around his passion for
hand-painting quality signs. In the six decades since, Lowen Corporation built a reputation for
dependability, quality of the highest standard and superior value.
Today Lowen Corporation is comprised of six divisions occupying over 325,000 sq. ft. of
manufacturing and operational space in three states. In addition to being a leader in IT
consulting, Lowen is a leader in the signage and graphic industry with one of the largest wide
and large format digital and screen-print operations in the nation. With over 50 wide format
industrial digital printing systems alone.
Our nearly 400 employees average over 10 years of experience and have a passion for
exceeding our customer’s expectations.
Lowen Corporation is committed to equal employment opportunity and employment equity
throughout all levels of the organization. We strive to attract a diverse, qualified candidate pool
that includes candidates from underrepresented designated groups. We welcome and
encourage diversity in the workplace.
Still family owned and managed, we are proud of our legacy and invite you to experience the
Lowen difference.
OUR DIVISIONS
LOWEN COLOR GRAPHICS is the leading provider of graphics for fleets, retail, events,
and OEM markings. In order to fulfill the needs of any order, our team of professionals
includes installation, project management, inventory management, fulfillment and graphic
design. Lowen Color Graphics specializes in supplying wide-format, digital and screen printed
graphics to the world’s largest and most recognized commercial brands.
LOWEN SIGN COMPANY is the leading manufacturer of signage for the real estate, home
building and traffic & regulatory markets in the US. Supplying thousands of independent real
estate companies, all major real estate franchise brokerages, home improvement companies,
home builders, sign companies and sign supply distribution companies, as well as traffic and
regulatory signage for states, municipalities, local governments and traffic safety contractors.
LOWEN VISUAL IMAGING is a leading designer and manufacturer of graphics and signage
for the retail, convenience, point-of-purchase, and sport and event markets. Specializing in
super-wide format graphics and banners.
LOWEN CERTIFIED is a graphic installer training, testing and certification program
designed by Lowen Corporation and 3M to give individual graphic installers a portable,
industry recognized certification that proves they have taken and passed the industry's most
demanding graphic installation testing.
NEW VISTA IMAGE offers full service design, printing and installation of interior
graphic environments. Specializing in printing on glass and acrylics for unusual and eye
catching images.